Medical Tourism in the Philippines - Philippine Institute for ...

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Table of ContentsAbbreviations and Acronyms ......................................................................................................................... iTable of Contents ......................................................................................................................................... iiiList of Tables ................................................................................................................................................. vList of Figures ............................................................................................................................................... viExecutive Summary ..................................................................................................................................... viiA. Market Demand and Drivers of Growth ............................................................................................ viiTop 15 Destinations of Medical Tourists, 2010 ................................................................................. viiiB. The Domestic Industry ......................................................................................................................... ixHospitals Under the Philippine Medical Tourism Program, 2013 ........................................................ ixComparison of Price Range for Sample Procedures in the Philippines and in the U.S. and Thailand, inUS$, Early 2010s ................................................................................................................................... ixRevenue and Cost Trends of Selected Health and Wellness Activities in the Philippines, PHP Billion,1999 to 2009 ......................................................................................................................................... xC. Benchmarking Analysis ......................................................................................................................... xBenchmarking of the Philippine Medical Tourism Industry, 2013 ....................................................... xiD. S.W.O.T. Analysis ...............................................................................................................................xiiiE. Next Steps ..........................................................................................................................................xiiiS.W.O.T. Analysis of the Philippine Medical Tourism Industry, 2013 ................................................. xivF. Concluding Notes ............................................................................................................................... xivChapter I. Background .................................................................................................................................. 1Chapter II. The Global Market for Medical Tourism ..................................................................................... 3A. Definition and Scope of the Trade in Health Services ......................................................................... 3B. Demand, Revenues, and Market Opportunity ..................................................................................... 7Chapter III. Philippine Medical Tourism: Demand Aspects ......................................................................... 16A. Originating Countries of Medical Tourists ......................................................................................... 16B. Price Competitiveness ........................................................................................................................ 18Chapter IV. Philippine Medical Tourism: Supply Aspects ......................................................................... 21A. Hospitals ............................................................................................................................................ 21B. Stem Cell Therapy .............................................................................................................................. 23C. Cosmetic Surgery and Beauty Clinics ................................................................................................. 30D. Dental Clinics ..................................................................................................................................... 30E. Eye Clinics ........................................................................................................................................... 31iii
F. Spas .................................................................................................................................................... 32G. Size of the Health and Wellness Industry .......................................................................................... 33Chapter V. Benchmarking Exercise ............................................................................................................. 35A. Rationale ............................................................................................................................................. 35B. Strategic Benchmarks ........................................................................................................................ 36C. Marketing Benchmarks ...................................................................................................................... 38E. Organization and Management Benchmarks ..................................................................................... 40F. Service Quality Benchmarks ................................................................................................................ 43G. Care Benchmarks ................................................................................................................................ 45H. Travel and Accommodation Benchmarks ........................................................................................... 46H. Financing Benchmarks ....................................................................................................................... 47Chapter VI. S.W.O.T. Analysis ..................................................................................................................... 50A. Strengths ............................................................................................................................................ 50B. Weaknesses ....................................................................................................................................... 51C. Opportunities ..................................................................................................................................... 53D. Threats ................................................................................................................................................ 54Chapter VII. Conclusions and Next Steps .................................................................................................... 58References .................................................................................................................................................. 60Annex 1: Draft Scope of Work for Consultancy to Formulate the Roadmap of Expanding Medical Tourismin the Philippines ......................................................................................................................................... 67Annex 3: Comments on the Draft Senate Bill on Medical Tourism ........................................................... 70iv
Page 3: AbstractMedical Tourism in the Phil
Page 8 and 9: List of TablesTable 1. WTO’s Mode
Page 11 and 12: c. Epidemiologically, the disease b
Page 13 and 14: Revenue and Cost Trends of Selected
Page 15 and 16: BenchmarksStatus10 Adoption of “h
Page 17 and 18: S.W.O.T. Analysis of the Philippine
Page 19 and 20: Chapter I. Background“Once your t
Page 21 and 22: Chapter II. The Global Market for M
Page 23 and 24: A major industry weakness is the ab
Page 25 and 26: B. Demand, Revenues, and Market Opp
Page 27 and 28: dermatology, 6.8 weeks; and cardiol
Page 29 and 30: trends globally since 1990 15 : (1)
Page 31: Table 5. Top 20 Medical Tourist Des
Page 34 and 35: Chapter III. Philippine Medical Tou
Page 36 and 37: f. HealthCORE’s (2011) estimate o
Page 38 and 39: seek better health care, 15 percent
Page 40 and 41: Cardinal Santos San Juan City P 197
Page 42 and 43: sources, bone marrow and peripheral
Page 44 and 45: found between siblings, but even th
Page 46 and 47: Zen Institute (medicalspa)Bonifacio
Page 48 and 49: control the dangers of poorly regul
Page 50 and 51: American Eye CenterAsian Eye Instit
Page 52 and 53: Medical andDental PracticesRate (ov
Page 54 and 55: The benchmarking exercise did not b
Page 56 and 57:
d. Providence Hospital Inc., in Wes
Page 58 and 59:
Patients/Consumers”) with 41 year
Page 60 and 61:
Benchmark #14: Advancement in techn
Page 62 and 63:
society for Quality in Healthcare a
Page 64 and 65:
H. Travel and Accommodation Benchma
Page 66 and 67:
Figure 3. Price Variation Among Sel
Page 68 and 69:
Chapter VI. S.W.O.T. Analysis“Dev
Page 70 and 71:
insider noted, “You cannot play i
Page 72 and 73:
Continued high-cost care in advance
Page 74 and 75:
“medical complication” (Medical
Page 76 and 77:
Chapter VII. Conclusions and Next S
Page 78 and 79:
ReferencesABS-CBN News (2013). Medi
Page 80 and 81:
De la Cruz, Stef (2012). Is Stem Ce
Page 82 and 83:
Marsek, P.W. and F. Sharpe (2009).
Page 84 and 85:
Trade Daegu (2013). Daegu Global Me
Page 86 and 87:
what have failed, and the means to
Page 88:
Annex 3: Comments on the Draft Sena
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