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Research & Programs - HHL Leipzig Graduate School of Management

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22 <strong>Research</strong> & <strong>Programs</strong><br />

Interview<br />

“PR skills are a long-term investment<br />

for MBA students”<br />

Journalist Hannes Külz explains why he<br />

teaches public relations skills to <strong>HHL</strong>’s<br />

MBA students. Külz contributes to Financial<br />

Times Deutschland and Welt am Sonntag.<br />

He is copy chief <strong>of</strong> Berlin-based media<br />

agency KircherBurkhardt.<br />

<strong>HHL</strong> news: Why is public relations<br />

an issue for future managers?<br />

No company can survive without acknowledging<br />

its environment. The public demands<br />

How can we provide a quick look at such a fun<br />

and knowledge-filled week? How can we describe<br />

the sun shining on the water in the harbour,<br />

the taste <strong>of</strong> Boston’s culinary <strong>of</strong>ferings<br />

and the rides out to the outlying commercial<br />

parks in a yellow school bus? How can we cover<br />

all our activities, meetings, presentations and<br />

guest lectures at international companies<br />

and Ivy League universities in and around Boston<br />

in just a few words? Impossible!<br />

Locals Dean Goodermote and Rusty Tunnard,<br />

our <strong>HHL</strong> pr<strong>of</strong>essors for Entrepreneurship<br />

and Problem Solving & Communication,<br />

headed up our group as we toured through<br />

Boston’s academic and commercial worlds.<br />

Harvard Business <strong>School</strong>, MIT, Suffolk Law<br />

<strong>School</strong> and Tufts Fletcher <strong>School</strong> opened<br />

their doors to us, <strong>of</strong>fering lectures on topics<br />

ranging from Porter’s cluster theory at<br />

Harvard Business <strong>School</strong>, binomial lattices<br />

in a nutshell at MIT, the impact <strong>of</strong> the<br />

Sarbanes-Oxley Act at Suffolk and Fletcher’s<br />

insights into how to use social networks to<br />

coordinate disaster relief aid (Haiti), to Partha<br />

Ghosh’s fascinating talk on the importance<br />

<strong>of</strong> innovation in meeting the enormous ecol-<br />

transparency in all regards: ecological and<br />

ethical behavior, fair treatment <strong>of</strong> employ-<br />

ees, honesty <strong>of</strong> the management and much<br />

more. In brief: everything the concept <strong>of</strong><br />

”corporate citizenship” comprises. Last but<br />

not least, a good corporate reputation<br />

increases loyalty and motivation among the<br />

workforce and goodwill among the clients<br />

and shareholders. That should be enough<br />

for managers to care about.<br />

<strong>HHL</strong> news: How do you teach public<br />

relations?<br />

PR skills are no ready-to-use kit but rather a<br />

long-term investment for MBA students. In a<br />

theoretical part we take a look at different<br />

communication concepts and see how the<br />

approach <strong>of</strong> public relations has changed<br />

over time. We discuss how a PR program<br />

can be planned, implemented and evaluated.<br />

Of course, internet PR plays an increasing role<br />

as well as internal communications – as the<br />

employees are an important public that needs<br />

to be addressed. Besides this, to improve the<br />

students’ communication skills, the course<br />

includes a writing workshop and crisis<br />

Boston: Tea Party, lobster and Ivy League –<br />

the P5 Global Immersion Seminar 2010<br />

ogical, economic and ethical<br />

challenges we are facing in a<br />

globalized world with rapidly<br />

changing demographics. It<br />

was all followed by a tour <strong>of</strong><br />

the campus, giving us a<br />

quick peek into life at an<br />

American university.<br />

While half <strong>of</strong> each day was<br />

spent in the academic<br />

world, the other half was<br />

dedicated to Boston’s business<br />

side – we visited companies<br />

and institutes working in a range <strong>of</strong><br />

industries: Thermo Fisher Scientific, Fresenius<br />

Medical Care, the Broad Institute, the Boston<br />

Redevelopment Authority, and Simon Kucher<br />

and Partner <strong>of</strong>fered us insights into innovating<br />

logistics in the medical supply industry, lean<br />

and six sigma processes in the production <strong>of</strong><br />

high-tech scientific instruments, strategy consulting<br />

specializing in pricing, a human genetics<br />

lab run with six sigma precision, and<br />

steering Boston’s development as a city,<br />

keeping it attractive to businesses, residents<br />

and students.<br />

<strong>HHL</strong> News – wiNter 2010/2011<br />

communication simulation: groups <strong>of</strong><br />

students represent the board <strong>of</strong> a company<br />

that gets in trouble. They have to deal with<br />

extreme pressures <strong>of</strong> time, uncertainties,<br />

lack <strong>of</strong> control – and master a press<br />

conference under these conditions that<br />

is videotaped. Their performance will be<br />

analyzed and their crisis communication<br />

discussed. This helps a lot more than<br />

memorizing handbooks and checklists.<br />

<strong>HHL</strong> news: Are your courses structured<br />

differently in the part-time and the<br />

full-time MBA class?<br />

The different schedules require certain<br />

adjustments, for example in the way<br />

practical PR is integrated into the course.<br />

In the part-time class several students<br />

present and discuss the strategies <strong>of</strong> their<br />

respective companies whereas in the full-<br />

time program groups <strong>of</strong> students visit the<br />

PR executives <strong>of</strong> major <strong>Leipzig</strong> companies<br />

and examine their findings with the class.<br />

Our evenings allowed us to renew our<br />

strength for the next day, thanks to Boston’s<br />

many culinary delights: We cured our jet-lag<br />

with lobster, oysters and fresh fish, net-<br />

worked over a family-style Italian dinner a few<br />

days later, and closed the week with a wonderful<br />

dinner <strong>of</strong> typical Boston steak and<br />

seafood near the wharf.<br />

All in all, it was a rich week – and the best<br />

way to finish our Part-Time MBA with our P5<br />

group – thanks to all who made it possible!

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