Conference programme pdf, 5.68Mb - World Health Organization
Conference programme pdf, 5.68Mb - World Health Organization
Conference programme pdf, 5.68Mb - World Health Organization
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Chair: Karen luxford; aU<br />
28 th InTErnaTIonal ConfErEnCE ProgrammE Hong Kong<br />
a8 - Patient Experience and Engagement<br />
room S222 & S223, level 2<br />
0147 Improving patient safety and experiences in clinical settings<br />
Hyojin Nam, Kyungmin Cho, Moonsook Kim, Jungsook Cho; IT – 15 mins<br />
0506 learnings from the wisdom of patients, families and staff<br />
Bernadette Brady; AU – 15 mins<br />
0966 The CQI revalidation Centres; two new instruments measuring Quality of revalidation Care from the<br />
perspective of patients and their representatives<br />
Herman Sixma, Margreet Reitsma, Jany Rademakers; NL – 15 mins<br />
0850 Evaluation on the usage and satisfaction level of the drug information kiosk<br />
Yiu Wah Ewan So, Ka Yan Katie Chan, Wai Ming Raymond Mak, Chun Ming William Chu; CN – 15 mins<br />
0758 Engaging patients and the public in access literacy to promote health consumers’ understanding and<br />
proper access to Ha services<br />
Belinda SC Kwok, Mabel WC Tong, David LK Dai, Siu Fai Lui; HK – 15 mins<br />
a9 - measuring Service Performance and outcomes<br />
room S226 & S227, level 1<br />
Chair: Jean latreille; Ca<br />
0449 Turning the Ship around - Changing clinical governance can change clinical outcomes in an australian<br />
mental <strong>Health</strong> Service<br />
Richard Newton, Lindy Bennett, Raju Lakshmana; AU – 15 mins<br />
0170 an analysis of variation in Hospital-level Quality Performance<br />
James Romeis, Michael Counte, Victor Cheng, Riddhi Shah; US – 15 mins<br />
0291 a managed Hospital wide multidisciplinary Project to reduce Extended-Spectrum Beta-lactamase<br />
(ESBl)-Producing Klepsiella pneumonia<br />
Stig Ejdrup Andersen, Annette Soendergaard, Jenny Dahl Knudsen; DK – 15 mins<br />
0453 Use of Infection Prevention Standards in Primary <strong>Health</strong> Care to Protect the Safety of Clients and <strong>Health</strong><br />
Providers in afghanistan<br />
Mohammad Basir Farid, Zulfia Aqel Matine, Mohammad Zubir Khadem, Zarmina Hassan; AF – 15 mins<br />
0609 Quality Improvement of HIv and aIDS programs: experiences from South africa (2007 - 2010)<br />
Tina Maartens, Freck Dikgale, Donna Jacobs; ZA – 15 mins<br />
12:45 - 14:15 lunch and Sessions<br />
13:20 - 14:05 Convention Hall B, level 1<br />
International accreditation Programme; Surveyor Update - Invitation only<br />
Triona Fortune; ISQua<br />
13:20 - 14:05 Convention Hall C, level 1<br />
a10 - Clinical audit as a quality improvement process — Shifting the paradigm from audit and feedback-<br />
all delegates welcome<br />
Nancy Dixon; UK<br />
13:20 - 14:05 Chancellor room, level 4<br />
Press ganey Driving Quality In <strong>Health</strong>care for asia<br />
Dr. Jamil Hussain – Vice President For Global Markets<br />
17<br />
Thursday 15 th September 2011
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