Conference programme pdf, 5.68Mb - World Health Organization
Conference programme pdf, 5.68Mb - World Health Organization
Conference programme pdf, 5.68Mb - World Health Organization
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28 th InTErnaTIonal ConfErEnCE ProgrammE Hong Kong<br />
C17- Integrated Care and Interface with Primary Care<br />
Convention Hall C, level 1<br />
Chair: Stephanie newell; aU<br />
0910 What dimensions are important to patients in their experience of coordination and continuity of care?<br />
Peder Jest, Jesper Risom, Helle Max Martin, Mette Mollerup; DK – 15 mins<br />
1066 Effectiveness and Cost of a Transitional Care Program for Heart failure<br />
Cliff Fullerton, Brett Stauffer, Neil Fleming, David Ballard; US – 15 mins<br />
0318 What is the impact of the co-location of health services on health care quality and interprofessional<br />
teamwork?<br />
Peter Nugus, David Greenfield, Johanna Westbrook, Jeffrey Braithwaite; AU – 15 mins<br />
0051 Patient Satisfaction with Primary and Secondary <strong>Health</strong> Care in Khyber<br />
Pakhtunkhwa: good rating of Bad Services?<br />
Saira Siddique; Imran Masood Durrani; PK – 15 mins<br />
C18 - Patient Experience and Engagement<br />
room S222 & S223, level 2<br />
Chair: Susan frampton; US<br />
Building global momentum to Improve the Quality and Safety of <strong>Health</strong>care for vulnerable Persons<br />
Joanne Travaglia; AU, Martine de Bruyne; NL, Tim Leahy; AU, Christine Phillips; AU, Hamish Robertson; AU<br />
– 60 mins<br />
C19 - measuring Service Performance and outcomes<br />
room S226 & S227, level 2<br />
Chair: Carsten Engel; DK<br />
0200 The “Death in low mortality Drg” hospital performance indicator:<br />
Event frequency and impact of patient and hospital characteristics<br />
Anna Barker, Caroline Brand, Sue Evans, Peter Cameron; AU – 15 mins<br />
0938 reducing Triage waiting times by building a patient-centered service<br />
Wah Shan Ng, Dickson Chang; HK – 15 mins<br />
0286 The Swedish Performance assessment framework and monitoring of Compliance with national<br />
guidelines<br />
Rosita Wigand, Marie Lawrence, Nilsson Björn, Hansson Matilda; SE – 15 mins<br />
0369 aCE @ 25 - The apollo Clinical Excellence Scorecard<br />
Anupam Sibal, Anil Kumar Tandon, Shaveta Dewan, Srinidhi Chidambaram; IN – 15 mins<br />
14:15 - 15:00 afternoon Break<br />
Closing Plenary<br />
Convention Hall a, B & C- level 1<br />
15:00 - 16:15 Poster Presentation awards<br />
Triona Fortune; ISQua and Helen Crisp; UK – 15 mins<br />
Chair: Tracey Cooper; IE<br />
Driving organisational Improvement While gaining a Better Understanding of the Patient Experience<br />
Sister Mary Jean Ryan; US, Joanna Groves; UK – 60 mins<br />
16:15 - 16:20 President’s farewell<br />
16:20 <strong>Conference</strong> Close<br />
43<br />
Saturday 17 th September 2011
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