Conference programme pdf, 5.68Mb - World Health Organization

It is Australian Government policy that by 1 July 2012, “every
Australian should be able to have a personally-controlled,
electronic health record (PCEHR) that will at all times be owned
and controlled by that person”, with an initial budget allocation of
AUD$467 million. NEHTA, together with the Australian Department
of Health, has commenced development of the PCEHR, with the
first stage to be completed by mid 2012.
NEHTA is developing doctor-friendly systems such as
e-medications and e-referrals along with the development of the
PCEHR, to enable integration and standardisation of the currently
fragmented electronic health environment. A new identification
system for patients and healthcare providers has already been
legislated for.
B15 ISQua Education Session – ISQua Talks
Speakers: Tim Shaw; AU Rajesh Aggarwal; UK,
Cliff Hughes; AU, Tracey Cooper; IE, Jorge Hermida; EC
Convention Hall B, level 1
In conjunction with the launch of ISQua’s new online portal; ISQua
Knowledge, four internationally renowned experts have been
invited to challenge the way we think about quality in health care.
This series of short, dynamic talks will inform, entertain and inspire
you.
B16 new Data Illuminating Culture Change: a Story of
Two Health Systems at either end of the World
Speakers: Jeffrey Braithwaite; AU, Russell Mannion; UK
Theatre 1, level 1
In this session, we present new data shedding light on health
sector cultures, providing ideas based on this evidence to improve
healthcare organisations and systems. We draw on studies in
Australia and the United Kingdom, and a recently published book
which brings out new knowledge about culture change.
In one study, Mannion and colleagues have shown how particular
organisational cultures are linked to different performance
outcomes along a range of dimensions. In another, Braithwaite
and colleagues found that across a whole health system in South
Australia, 16,619 respondents had positive attitudes to their own
patient-safety culture, and many ideas about how to improve
culture, creating safer services for patients. The evidence from the
studies will be of value to policymakers, managers, practitioners,
educators and researchers.
There are many challenges in enabling and sustaining
improvements. But we have many models, tools and techniques at
our disposal to understand, measure and mobilise cultural change.
These include teambuilding, more effective leadership, reducing
bullying behaviours and altering stakeholder interactions and
attitudes. We provide insights into how to accomplish these. For all
its difficulty, we must not shirk from this task.
28 th InTErnaTIonal ConfErEnCE ProgrammE Hong Kong
B17 Development of accreditation of long-Term Care
Speakers: Mark Brandon; AU, Edward Leung; HK,
Wendy Nicklin; CA, Anne Mette Viladsen; DK
Theatre 2, level 1
The four topics that will be covered in this session are:
» The Development of Residential Care Home Accreditation in
Hong Kong
» Improving the quality of care in long-term care and residential
homes – The Accreditation Canada Experience
» Danish Quality Programme on Long-term Care
» Accreditation as a catalyst for quality improvement in aged
care home in Australia
B19 large system change for managing long-term
conditions; principles and practice
Speaker: Sir John Oldham; UK
Convention Hall C, level 1
Managing people with long-term conditions is the pivotal issue
for most healthcare systems, and will determine the sustainability
of those systems over the next decade. This session examines
the model used by the best performing organisations worldwide,
gaining higher quality for lower cost. It will also discuss the
principles and practice of large system change to implement that
model across a whole country. The session will be interactive. The
take aways should be:
» The scale of the challenge of managing long-term conditions
» A model of care that delivers higher quality and lower cost
» Principles and practical mechanisms for creating large-scale
change
afternoon Plenary
Innovation in Improving Patient Safety
Speakers: Laurent Degos; FR, Richard Grol; NL
Convention Hall a, B & C, level 1
Improving patient safety: from integrated national programmes to
clinical outcomes. The first part of this session will deal with the
macro level – system-based solutions to improving patient safety
with a focus on national campaigns and on achieving good patient
outcomes.
Improving patient safety: from analysis to action in practice.
Following on from above, this section will focus on the safety
level of hospitals, primary care practices, and on teams and
professionals who have to improve their routines. A summary of
evidence will be presented on how to improve safety in primary and
hospital care.
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friday 16 th September 2011