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Cummins Customer Account Management Portal User Guide

Cummins Customer Account Management Portal User Guide

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Introduction<br />

Welcome to the <strong>Cummins</strong> <strong>Customer</strong> <strong>Account</strong> <strong>Management</strong> <strong>Portal</strong> (<strong>Portal</strong>). The <strong>Portal</strong> will<br />

enable you to access your account details 24 hours a day, 7 days per week *<br />

Some of the features of using the <strong>Portal</strong> are:<br />

Availability of your account status which is updated daily<br />

View and reprint open and closed transactions (invoices, credits)<br />

View and reprint current period and previous period statements<br />

Securely pay online using Direct Debit or via Credit Card (Visa & MasterCard only)<br />

Review new invoices (within the last 24 hours)<br />

Contact <strong>Cummins</strong> via email if you have questions regarding any transactions<br />

Automated allocations of payments if processed via the <strong>Portal</strong><br />

No requirement to produce and issue a remittance<br />

Register and manage user registration<br />

<strong>Cummins</strong> has utilised the most up to date technology and security systems, complying not only<br />

with our stringent security protocols, but ensuring total compliance to banking and statutory<br />

requirements, ensuring your data is secure.<br />

The added benefit of using a ‘web based’ product is that you do not need to invest in any<br />

system technology; making it a low cost way to manage your <strong>Cummins</strong> account.<br />

This user guide has been created to assist you in the day to day use of the <strong>Portal</strong>.<br />

*<br />

This excludes any site service and maintenance down time.<br />

Page 3 of 22 Version: October, 2009

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