Cummins Customer Account Management Portal User Guide

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What is on the Account Status and Payment page We will explain each item found on this page in detail. Query Invoice When you click on the envelope, it will launch your email client and prompt you to send an email to the Cummins Account Receivable department (sthpac.ar@cummins.com) Invoice Number This is a quick link to view the archived invoice/credit which is presented in PDF format. Client Order Reference Your order reference (if provided). Issue Date The original issue date of the transaction. Payment Due Date This is the due date of the transaction. Invoice Amount This is the original amount of the transaction. Amount Owing This is the amount still owing on the transaction. Pay? Select this check box if you wish to pay the transaction. Amount to Pay When selecting Pay? the Invoice amount automatically populates, however you can enter an amount less than the total Invoice amount should you wish to part pay. If you choose to part pay, you will be prompted to provide a reason for the short payment. Total Amount to Pay Once you have selected the items to pay (as well as select credits to take up) ‡ this will automatically calculate the total amount you are paying. Choose Your Payment Method Payments can be made via a registered bank account, or via Credit Card § ‡ You will not be able to take up credits only; the portal will not process negative balances. § We only accept MasterCard or Visa on the Portal Page 8 of 22 Version: October, 2009
Register Bank Account Menu This page allows you to save your bank account details securely to avoid you having to enter the same details every time you make a payment. The bank account details are saved in a secure environment and are only visible to you. Page 9 of 22 Version: October, 2009
Page 2 and 3: Table of Contents Introduction ....
Page 4 and 5: Using the Portal The Portal operate
Page 6 and 7: Available Menu Options When you log
Page 10 and 11: If you wish to pay your account via
Page 12 and 13: View Invoices Menu The view invoice
Page 14 and 15: You then have the option to view/pr
Page 16 and 17: Admin User Menu This menu is only a
Page 18 and 19: Making a Payment Select the items y
Page 20 and 21: You will then be presented with a P
Page 22: Contact Us For any issues or questi

Cummins Customer Account Management Portal User Guide

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