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The ISS segments ISS segment ISIC description ISIC section ISIC division code Energy & Resources Agriculture, forestry, fishing, mining and quarrying, electricity, gas, steam, water supply, sewerage and waste management A, B, D, E 01-03, 05-09, 35, 36-39 Food & Beverage Food products and beverages C1 10-11 Industry & Manufacturing Tobacco, textiles, apparel, leather and related products, petroleum, chemical and products, rubber, plastic, minerals, metals, printing and reproduction of recorded media, computer, electrical, machinery, motor vehicles, furniture, repair and installation of machinery and construction C2, F 12-20, 22-33, 41-43 Pharmaceuticals Pharmaceuticals C3 21 Retail & Wholesale Wholesale and retail G 45-47 Transportation & Infrastructure Transportation and storage H 49-53 Hotels, Leisure & Entertainment Accommodation and food service activities, arts, entertainment and recreation I, R 55-56, 90-93 Business Services & IT Information and communication, financial and insurance activities, real estate, professional, scientific and technical activities J, K, L, M, N 58-63, 64-66, 68, 69-75, 77-82 Public Administration Public administration and defence, education O, P 84, 85 Health Care Human health and social work activities O 86-88 Other Other service activities, activities of households as employers, activities of extraterritorial organisations and bodies S, T, U 94-99 4
Index by segment Energy & Resources ................................................................................................................................................................. 10-21 Industry & Manufacturing ....................................................................................................................................................... 22-47 Food & Beverage ..................................................................................................................................................................... 48-61 Public Administration .............................................................................................................................................................. 62-79 Pharmaceuticals ...................................................................................................................................................................... 80-83 Transportation & Infrastructure ................................................................................................................................................ 84-89 Hotel, Leisure & Entertainment ................................................................................................................................................ 90-99 Retail & Wholesale .............................................................................................................................................................. 100-117 Business Services & IT .......................................................................................................................................................... 118-153 Healthcare .......................................................................................................................................................................... 154-171 5
Page 1 and 2: ISS Customer Reference Book 2013-20
Page 3: Introduction On the cover of this b
Page 7 and 8: Index MTS - Metro Transportes do Su
Page 9 and 10: Index by country Argentina ........
Page 11 and 12: ENERGY & RESOURCES 11
Page 13 and 14: FACILITY MANAGEMENT | CLEANING | SU
Page 15 and 16: “ In reference to the service pro
Page 19 and 20: “ ISS is a true partner that show
Page 23 and 24: INDUSTRY & MANUFACTURING 23
Page 25 and 26: ” We are satisfied with the work
Page 29 and 30: ” After one and a half years of I
Page 31: http://www.xella.co.uk/html/gbr/en/
Page 36 and 37: “ Grundfos want to develop a more
Page 41 and 42: “ With the IFS solution, the reso
Page 45 and 46: © MAHLE 45
Page 48 and 49: “ I thrive in a job where freedom
Page 50: “ Collins Foods Limited recommend
Page 55 and 56:
Zafer Shaban, Denmark 55
Page 57:
FACILITY MANAGEMENT | CLEANING | SU
Page 60 and 61:
Page 62 and 63:
“ I’m not just a gardener. I ma
Page 64:
“ Our experience purchasing real
Page 67 and 68:
FACILITY MANAGEMENT | | CLEANING |
Page 69 and 70:
Photo courtesy of ECU 69
Page 71 and 72:
Page 73 and 74:
“ I am very satisfied with the se
Page 75:
Page 78 and 79:
Page 80 and 81:
“ Keeping things clean is part of
Page 82 and 83:
Page 84 and 85:
“ I make sure this business is re
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
“ Attention to detail is the name
Page 92 and 93:
Page 95 and 96:
“ What’s special about event ma
Page 97 and 98:
Page 99 and 100:
James Paske, United Kingdom Securit
Page 101 and 102:
RETAIL & WHOLESALE 101
Page 103 and 104:
“ ISS is synonymous with responsi
Page 105 and 106:
Page 107 and 108:
Pernille Rasmussen, Denmark 107
Page 109 and 110:
Page 111 and 112:
“ It is crucial for the service u
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Denis Richard De Zotti , Denmark Ca
Page 119 and 120:
BUSINESS SERVICES & IT 119
Page 121 and 122:
Page 123 and 124:
“ From the outset, we were very c
Page 125 and 126:
Page 127 and 128:
“ Canon’s goal and rationale in
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
“ Reliable: Cost reduction commit
Page 135 and 136:
Page 137 and 138:
“ We seek excellent service from
Page 139 and 140:
Komercni banka (Societe Generale) F
Page 141 and 142:
“ Thanks to ISS, we can focus on
Page 143 and 144:
Page 145 and 146:
“ Entering into a strategic partn
Page 147 and 148:
Page 149 and 150:
” Regus has been cooperating with
Page 151 and 152:
Page 153 and 154:
Hanna Launonen, Finland Support Ser
Page 155 and 156:
HEALTHCARE 155
Page 157 and 158:
Beatrice Zurbriggen, Switzerland 15
Page 159 and 160:
Page 161 and 162:
“ Throughout the years of our par
Page 163 and 164:
Page 165 and 166:
“ ISS is a company that gives cer
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Fredrik Ever Banke, Sweden Facility
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