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Index by customer Complexo Hospitalar Edmundo Vasconcelos.................................................................................................................162 Sanatorio SEMM Mautone ...........................................................................................................................................163 Hospital Regional de Alta Especialidad de Ixtapaluca ....................................................................................................166 Singapore General Hospital (SGH) ................................................................................................................................167 Sanitas (Bupa Group) ...................................................................................................................................................168 University Hospital of Ioannina .....................................................................................................................................169 Horizon Healthcare Services, Inc. ..................................................................................................................................170 8
Index by country Argentina .............................................................................. 16 Argentina .............................................................................. 46 Australia ................................................................................ 52 Australia ................................................................................ 70 Australia ................................................................................ 75 Australia .............................................................................. 158 Austria ................................................................................. 128 Belgium ................................................................................. 34 Belgium ............................................................................... 134 Brazil ..................................................................................... 60 Brazil ................................................................................... 116 Brazil ................................................................................... 162 Brunei .................................................................................... 17 Chile ...................................................................................... 93 Chile .................................................................................... 143 Chile .................................................................................... 147 China ................................................................................... 109 China ................................................................................... 115 Czech Republic ...................................................................... 87 Czech Republic .................................................................... 139 Denmark ................................................................................ 38 Denmark ................................................................................ 56 Denmark .............................................................................. 108 Denmark .............................................................................. 146 Estonia ................................................................................... 35 Estonia ................................................................................. 130 Finland ................................................................................... 66 Finland ................................................................................... 97 Finland ................................................................................. 112 France .................................................................................... 39 France ................................................................................. 152 Germany ................................................................................ 31 Germany ................................................................................ 78 Germany ................................................................................ 96 Germany .............................................................................. 135 Greece ................................................................................... 53 Greece ................................................................................... 57 Greece ................................................................................. 169 Hong Kong ............................................................................ 74 Hong Kong .......................................................................... 120 Iceland ................................................................................... 21 Iceland ................................................................................... 67 Indonesia ............................................................................... 13 Indonesia ............................................................................. 113 Italy ....................................................................................... 26 Italy ....................................................................................... 30 Mexico ................................................................................. 166 Norway ............................................................................... 151 Poland ................................................................................... 43 Poland ................................................................................... 92 Portugal ................................................................................. 86 Portugal ................................................................................. 88 Portugal ............................................................................... 105 Russia .................................................................................... 47 Russia .................................................................................... 82 Russia .................................................................................. 121 Russia .................................................................................. 150 Singapore ............................................................................ 167 Slovakia ................................................................................. 27 Spain ................................................................................... 104 Spain ................................................................................... 114 Spain ................................................................................... 125 Spain ................................................................................... 168 Sweden ................................................................................. 20 Switzerland ............................................................................ 42 Switzerland .......................................................................... 138 Switzerland .......................................................................... 142 The Netherlands ..................................................................... 79 The Netherlands ................................................................... 131 Turkey .................................................................................... 12 United Kingdom .................................................................... 98 United Kingdom .................................................................. 124 Uruguay ............................................................................... 163 USA ....................................................................................... 89 USA ..................................................................................... 170 9
Page 1 and 2: ISS Customer Reference Book 2013-20
Page 3 and 4: Introduction On the cover of this b
Page 5 and 6: Index by segment Energy & Resources
Page 7: Index MTS - Metro Transportes do Su
Page 11 and 12: ENERGY & RESOURCES 11
Page 13 and 14: FACILITY MANAGEMENT | CLEANING | SU
Page 15 and 16: “ In reference to the service pro
Page 19 and 20: “ ISS is a true partner that show
Page 23 and 24: INDUSTRY & MANUFACTURING 23
Page 25 and 26: ” We are satisfied with the work
Page 29 and 30: ” After one and a half years of I
Page 31: http://www.xella.co.uk/html/gbr/en/
Page 36 and 37: “ Grundfos want to develop a more
Page 41 and 42: “ With the IFS solution, the reso
Page 45 and 46: © MAHLE 45
Page 48 and 49: “ I thrive in a job where freedom
Page 50: “ Collins Foods Limited recommend
Page 55 and 56: Zafer Shaban, Denmark 55
Page 57: FACILITY MANAGEMENT | CLEANING | SU
Page 60 and 61:
FACILITY MANAGEMENT | CLEANING | SU
Page 62 and 63:
“ I’m not just a gardener. I ma
Page 64:
“ Our experience purchasing real
Page 67 and 68:
FACILITY MANAGEMENT | | CLEANING |
Page 69 and 70:
Photo courtesy of ECU 69
Page 71 and 72:
Page 73 and 74:
“ I am very satisfied with the se
Page 75:
Page 78 and 79:
Page 80 and 81:
“ Keeping things clean is part of
Page 82 and 83:
Page 84 and 85:
“ I make sure this business is re
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
“ Attention to detail is the name
Page 92 and 93:
Page 95 and 96:
“ What’s special about event ma
Page 97 and 98:
Page 99 and 100:
James Paske, United Kingdom Securit
Page 101 and 102:
RETAIL & WHOLESALE 101
Page 103 and 104:
“ ISS is synonymous with responsi
Page 105 and 106:
Page 107 and 108:
Pernille Rasmussen, Denmark 107
Page 109 and 110:
Page 111 and 112:
“ It is crucial for the service u
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Denis Richard De Zotti , Denmark Ca
Page 119 and 120:
BUSINESS SERVICES & IT 119
Page 121 and 122:
Page 123 and 124:
“ From the outset, we were very c
Page 125 and 126:
Page 127 and 128:
“ Canon’s goal and rationale in
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
“ Reliable: Cost reduction commit
Page 135 and 136:
Page 137 and 138:
“ We seek excellent service from
Page 139 and 140:
Komercni banka (Societe Generale) F
Page 141 and 142:
“ Thanks to ISS, we can focus on
Page 143 and 144:
Page 145 and 146:
“ Entering into a strategic partn
Page 147 and 148:
Page 149 and 150:
” Regus has been cooperating with
Page 151 and 152:
Page 153 and 154:
Hanna Launonen, Finland Support Ser
Page 155 and 156:
HEALTHCARE 155
Page 157 and 158:
Beatrice Zurbriggen, Switzerland 15
Page 159 and 160:
Page 161 and 162:
“ Throughout the years of our par
Page 163 and 164:
Page 165 and 166:
“ ISS is a company that gives cer
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Fredrik Ever Banke, Sweden Facility
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