Deep Shift Technology Tipping Points and Societal Impact
WEF_GAC15_Technological_Tipping_Points_report_2015
WEF_GAC15_Technological_Tipping_Points_report_2015
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<strong>Shift</strong> 13: Artificial Intelligence <strong>and</strong> Decision-Making<br />
The tipping point: The first Artificial Intelligence (AI) machine on a corporate board of directors<br />
Expected date: 2026<br />
By 2025: 45% of respondents expected this tipping point to have occurred<br />
Beyond driving cars, AI can learn from previous situations to provide input <strong>and</strong> automate complex future decision<br />
processes, making it easier <strong>and</strong> faster to arrive at concrete conclusions based on data <strong>and</strong> past experiences.<br />
Positive impacts<br />
––<br />
Rational, data-driven decisions; less bias<br />
––<br />
Removal of “irrational exuberance”<br />
––<br />
Reorganization of outdated bureaucracies<br />
––<br />
Job gains <strong>and</strong> innovation<br />
––<br />
Energy independence<br />
––<br />
Advances in medical science, disease eradication<br />
Negative impacts<br />
––<br />
Accountability (who is responsible, fiduciary rights,<br />
legal)<br />
––<br />
Job losses<br />
––<br />
Hacking/cybercrime<br />
––<br />
Liability <strong>and</strong> accountability, governance<br />
––<br />
Becoming incomprehensible<br />
––<br />
Increased inequality<br />
––<br />
“Falling foul of the algorithm”<br />
––<br />
Existential threat to humanity<br />
The shift in action<br />
On AI’s impact in business, IT News Africa wrote:<br />
An artificial intelligent system using natural language processing, ontologies <strong>and</strong> reasoning can<br />
be effective in gathering <strong>and</strong> extracting information from large data sources <strong>and</strong> has the ability<br />
to identify the cause <strong>and</strong> effect within data. These knowledge processing systems, through<br />
the process of learning, identify relationships <strong>and</strong> connections between databases, help<br />
fulfil the role of marketing companies through effectively aiding in market segmentation <strong>and</strong><br />
measurement of performance while reducing costs <strong>and</strong> improving accuracy.<br />
In “Can Artificial Intelligence enable smarter business decision-making ability?”, Shailendra Singh, 9 April 2015, IT News Africa, http://www.itnewsafrica.<br />
com/2015/04/can-artificial-intelligence-enable-smarter-business-decision-making-ability/<br />
<strong>Deep</strong> <strong>Shift</strong> - <strong>Technology</strong> <strong>Tipping</strong> <strong>Points</strong> <strong>and</strong> <strong>Societal</strong> <strong>Impact</strong><br />
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