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Deep Shift Technology Tipping Points and Societal Impact

WEF_GAC15_Technological_Tipping_Points_report_2015

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<strong>Shift</strong> 13: Artificial Intelligence <strong>and</strong> Decision-Making<br />

The tipping point: The first Artificial Intelligence (AI) machine on a corporate board of directors<br />

Expected date: 2026<br />

By 2025: 45% of respondents expected this tipping point to have occurred<br />

Beyond driving cars, AI can learn from previous situations to provide input <strong>and</strong> automate complex future decision<br />

processes, making it easier <strong>and</strong> faster to arrive at concrete conclusions based on data <strong>and</strong> past experiences.<br />

Positive impacts<br />

––<br />

Rational, data-driven decisions; less bias<br />

––<br />

Removal of “irrational exuberance”<br />

––<br />

Reorganization of outdated bureaucracies<br />

––<br />

Job gains <strong>and</strong> innovation<br />

––<br />

Energy independence<br />

––<br />

Advances in medical science, disease eradication<br />

Negative impacts<br />

––<br />

Accountability (who is responsible, fiduciary rights,<br />

legal)<br />

––<br />

Job losses<br />

––<br />

Hacking/cybercrime<br />

––<br />

Liability <strong>and</strong> accountability, governance<br />

––<br />

Becoming incomprehensible<br />

––<br />

Increased inequality<br />

––<br />

“Falling foul of the algorithm”<br />

––<br />

Existential threat to humanity<br />

The shift in action<br />

On AI’s impact in business, IT News Africa wrote:<br />

An artificial intelligent system using natural language processing, ontologies <strong>and</strong> reasoning can<br />

be effective in gathering <strong>and</strong> extracting information from large data sources <strong>and</strong> has the ability<br />

to identify the cause <strong>and</strong> effect within data. These knowledge processing systems, through<br />

the process of learning, identify relationships <strong>and</strong> connections between databases, help<br />

fulfil the role of marketing companies through effectively aiding in market segmentation <strong>and</strong><br />

measurement of performance while reducing costs <strong>and</strong> improving accuracy.<br />

In “Can Artificial Intelligence enable smarter business decision-making ability?”, Shailendra Singh, 9 April 2015, IT News Africa, http://www.itnewsafrica.<br />

com/2015/04/can-artificial-intelligence-enable-smarter-business-decision-making-ability/<br />

<strong>Deep</strong> <strong>Shift</strong> - <strong>Technology</strong> <strong>Tipping</strong> <strong>Points</strong> <strong>and</strong> <strong>Societal</strong> <strong>Impact</strong><br />

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