IT-Strategie.pdf
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Inhaltsverzeichnis<br />
1 Einleitung ............................................................................................................................................................................................................ 6<br />
2 Gründe für eine <strong>IT</strong>-<strong>Strategie</strong> ........................................................................................................................................................ 8<br />
3 Studie: Zukunftspanel Staat & Verwaltung ............................................................................................................... 9<br />
4 Gewichtung der gesellschaftlichen, technischen und<br />
betriebswirtschaftlichen Entwicklungen .................................................................................................................. 12<br />
5 Rahmenmodell .............................................................................................................................................................................................. 13<br />
5.1 Gesellschaftliche Trends ........................................................................................................................................................ 14<br />
5.1.1 Demographischer Wandel ................................................................................................................................ 14<br />
5.1.2 Open Government ....................................................................................................................................................... 15<br />
5.1.3 Nachhaltigkeit und Generationengerechtigkeit ................................................................. 17<br />
5.2 Betriebswirtschaftliche Anforderungen ........................................................................................................... 18<br />
5.2.1 Ergebnisorientierte Verwaltungssteuerung .............................................................................. 19<br />
5.2.2 <strong>Strategie</strong>n- und Ressourcenmanagement .................................................................................... 20<br />
5.2.3 Effektive und effiziente Prozesse ............................................................................................................. 20<br />
5.2.4 Kundenorientierung ................................................................................................................................................ 21<br />
5.2.5 Mitarbeiterorientierung ...................................................................................................................................... 22<br />
5.3 <strong>IT</strong>-Trends .................................................................................................................................................................................................... 24<br />
5.3.1 Sichere <strong>IT</strong> ................................................................................................................................................................................ 25<br />
5.3.2 Zentralisierung und Konsolidierung .................................................................................................. 26<br />
5.3.3 Mobile Government .................................................................................................................................................. 27<br />
5.3.4 Open Data ............................................................................................................................................................................... 28<br />
5.3.5 Cloud Computing ......................................................................................................................................................... 29<br />
5.3.6 Vereinfachung der Bedienungsoberfläche .................................................................................. 29<br />
5.3.7 Business Intelligence .............................................................................................................................................. 30<br />
5.3.8 Internet der Dinge ...................................................................................................................................................... 32<br />
5.3.9 Big Data ..................................................................................................................................................................................... 34<br />
5.3.10 Enterprise Dropbox .................................................................................................................................................... 35<br />
6 Ausblick: Erfolgsfaktoren und Voraussetzungen einer <strong>IT</strong>-<strong>Strategie</strong> ......................................... 36<br />
7 Abbildungsverzeichnis ........................................................................................................................................................................ 38<br />
8 Literaturverzeichnis ............................................................................................................................................................................... 38
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