Kansas Department of Administration 2006 Annual Report.pdf
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The D <strong>of</strong> A values, "Character, Commitment, Communication,<br />
and Credibility," are keys to this change. One <strong>of</strong> the ways the<br />
<strong>Department</strong> Leadership Team chose to put those values into<br />
action was by changing the way they interacted with ASTRA, the<br />
Agency STARS Rapport Association.<br />
ASTRA provides a forum for state agencies to discuss statewide<br />
financial management issues, as well as other issues which touch<br />
on the management <strong>of</strong> state agencies, including purchasing,<br />
facilities, and personnel.<br />
Since its inception in 1991, the divisions <strong>of</strong> D <strong>of</strong> A have appeared<br />
before ASTRA individually, <strong>of</strong>ten spread out across a day long<br />
agenda. For instance, in February, <strong>2006</strong>, the Division <strong>of</strong><br />
Facilities Management appeared first on the agenda, while the<br />
Division <strong>of</strong> Purchases did not appear until the end <strong>of</strong> the day.<br />
At the next meeting in May, however, the <strong>Department</strong> <strong>of</strong> <strong>Administration</strong> appeared as a<br />
team. This not only eliminated the past problems involving questions from participants not<br />
receiving complete answers from individual Directors, it also presented D <strong>of</strong> A as an<br />
agency, rather than a collection <strong>of</strong> Divisions.<br />
While this change may seem minor, it demonstrates the deep commitment D <strong>of</strong> A has to<br />
breaking down barriers not only between the <strong>Department</strong> and other agencies, but between<br />
individual divisions. Shared Services means each division works together, and decisions<br />
don't just reflect the character or credibility <strong>of</strong> Personnel Services or Accounts & <strong>Report</strong>s,<br />
but <strong>of</strong> the <strong>Department</strong> <strong>of</strong> <strong>Administration</strong>.<br />
The process, described in previous annual reports, which began with individual divisions<br />
making decisions in full communication with their customers, has become a part <strong>of</strong> the D<br />
<strong>of</strong> A culture. Now, it is not divisions communicating with<br />
agencies or making decisions on how best to deliver<br />
services, it is the <strong>Department</strong> <strong>of</strong> <strong>Administration</strong> as a<br />
whole.<br />
As the decision making process has grown to touch all<br />
divisions, <strong>Department</strong> <strong>of</strong> <strong>Administration</strong> employees have<br />
seen their roles change, expanding to meet the new<br />
challenges <strong>of</strong>working across agencies.<br />
In <strong>2006</strong>, the <strong>Department</strong> Leadership Team made the<br />
decision to direct more focus onto D <strong>of</strong> A employees.<br />
The change to a shared services organization, which had<br />
been going on for three years, had meant several jobs<br />
were vastly different from 2002. Making sure<br />
<strong>Department</strong> employees understood the new vision and<br />
were reflecting the <strong>Department</strong>'s values was a key part <strong>of</strong><br />
<strong>2006</strong>.<br />
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