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All virtue is summed up in dealing justly - Aristotle

Untitled - Zicklin School of Business

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The quality of the process by which the dec<strong>is</strong>ions are made <strong>is</strong> as<br />

important as the quality of <strong>in</strong>formation feed<strong>in</strong>g <strong>in</strong>to th<strong>is</strong> process.<br />

Dec<strong>is</strong>ion Mak<strong>in</strong>g Process<br />

• The boards should evaluate whether or not<br />

it <strong>is</strong> important or urgent and require board<br />

dec<strong>is</strong>ion.<br />

• The board must ensure that the alternatives<br />

presented by the management are<br />

comprehensive and that their costs,<br />

benefits, r<strong>is</strong>ks, and impacts are well<br />

understood.<br />

• Often, dec<strong>is</strong>ions have to be made before<br />

resolv<strong>in</strong>g all the uncerta<strong>in</strong>ties. The board<br />

should identify the type of uncerta<strong>in</strong>ity and<br />

approach.<br />

1. D<strong>is</strong>t<strong>in</strong>ct variability : Variability due to a number of<br />

small effects that are difficult to control are generally<br />

managed us<strong>in</strong>g stat<strong>is</strong>tical control methods.<br />

2. Foreseeable uncerta<strong>in</strong>ty: Potential outcomes are<br />

known, but not the probability of their occurrence.<br />

Foreseeable uncerta<strong>in</strong>ty can be managed by utiliz<strong>in</strong>g<br />

“dec<strong>is</strong>ion trees.”<br />

3. Unforeseeable uncerta<strong>in</strong>ty: The number of potential<br />

paths and outcomes will be too numerous to be<br />

handled by dec<strong>is</strong>ion trees, therefore <strong>in</strong> th<strong>is</strong> situation,<br />

the most effective methodology to utilize <strong>is</strong> scenario<br />

analys<strong>is</strong>.<br />

4. Chaos: Is usually faced only for a limited period of<br />

time. In th<strong>is</strong> type of uncerta<strong>in</strong>ty where r<strong>is</strong>ks are at their<br />

peak, those players who have sufficient resources can<br />

commit them to build momentum on their preferred<br />

outcomes to shape the future.<br />

P T PR C I G O

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