EMERGING

EMERGING MARKETS:
A Review of Business and Legal Issues
Diagram 3. Respondents’ domicile
Source: my own elaboration
2. An analysis of studies
In the following report it is essential to quote the opinion of one of the respondents
stating that „people are constantly deceived by insurance companies, the compensations they
receive are underrated, they must struggle for their rights in courts. Additionally, the
emotional aspect of taking revenge on the thief, who is the insurance company, comes into
play. The deceiving to the deceiver, in the subjective opinion of the person who deceives,
loses the traits of dishonesty”. These and other similar opinions appeared in the questionnaire
frequently enough.
The majority of the respondents assessed the amount of the paid compensations to be
on the medium level (60,6%), whereas ¼ on the low level, only 9,1% considered them to be
high (diagram 5). The following question arises: whether the insurance companies, in fact,
pursue the refusal policy or underrate the real compensation amount? If so, what influence
does it have on the discussed occurrence? Unfortunately, on more than one occasion, I
Page 131 Volume 1, April 2009