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marketing<br />

Ken Valledy,<br />

founder of Tech2Brand<br />

www.t2blimited.com<br />

Forewarned is forearmed<br />

I spend a lot of my time discussing the subject of marketing with<br />

startups. This can be anything from providing a ‘Marketing Office<br />

hours’ session at Seedcamp to providing individual One to One<br />

mentoring to startups at Microsoft Ventures and Techstars. All<br />

conversations are different and are all (in their own unique way)<br />

very rewarding. However, over time, I have come to realise that the<br />

general understanding of the role of today’s Marketing Manager is<br />

very out-dated and in some cases, completely off the mark.<br />

1. The Marketing Manager holds the 'Purse Strings'<br />

Assistant Brand Manager, Brand Manager, Senior<br />

Brand Manager, Marketing Manager, Brand<br />

Director, Marketing Director – lots of titles, but who<br />

really holds the keys to the Marketing purse when it<br />

comes to new startup tech innovation? Answer: the<br />

Marketing Manager.<br />

2. The Marketing Manager is a NUMBERS person<br />

Today’s Marketing Manager has to be aware of<br />

where every penny of their budgets is going and will<br />

be required on numerous occasions to defend their<br />

investments internally.<br />

As a startup don’t be fooled by big brand budget<br />

numbers and believe that vast amounts of funding is<br />

available for your product. Brand budgets are now<br />

heavily scrutinised and challenged on a daily basis<br />

– gaining access to funds is a lot harder than it used<br />

to be.<br />

So what is it like to be a Marketing Manager? To help you<br />

understand how today’s Marketing Manager (your future<br />

customer) ticks, and the pressures that they are under, please find<br />

below 5 key insights into their world:<br />

4. The Marketing Manager has lots of partners<br />

A lot of startups that I speak to aren’t aware of one of the most crucial<br />

pieces of the brand jigsaw – the agency. Contrary to popular belief a<br />

brand team doesn’t do everything that is required for their brand. They<br />

have numerous agency partners to help them. These agency partners are<br />

(and in no particular order) the Media agency, the Creative agency, the<br />

Social Agency, the search agency, the experiential agency, the list can<br />

go on and on.<br />

The point here is that if you are successful in gaining some business with a<br />

Marketing Manager, you will also be working with an allocated agency<br />

to help you (and the brand) deliver the project in hand. In summary, the<br />

Marketing Manager isn’t the only marketing person that you will need to<br />

build relationships with to be successful.<br />

3. The Marketing Manager is the MADTech expert<br />

Marketing Managers are now under incredible<br />

pressure to be the internal experts of the everchanging<br />

tech scene. Firstly, they need to be aware<br />

of what tech is out there and secondly, they need to<br />

decide what is the best tech for their brand – both<br />

are huge tasks that take a lot of time, patience and a<br />

high element of risk taking.<br />

If you can convince them that your tech is the answer<br />

to their problems and that they need to search no<br />

more, you will be saving them valuable time and<br />

effort, and you will also be helping them to reinforce<br />

their role as the company’s MADTech expert.<br />

5. The Marketing Manager isn’t the last Gatekeeper!<br />

Finally, even if your meeting with the Marketing Manager goes really<br />

well and they seem very interested in working with you and your new<br />

technology, other internal stakeholders may still have to be convinced<br />

and this can take some time.<br />

However, the one thing that all Marketing Managers have always had<br />

in common is a passion and love for the brand they represent – anything<br />

that can help their brand get ahead of the competition will always get<br />

their attention.<br />

If you can show that you have empathy with their needs and also share<br />

a passion for their brand, you will definitely be a step ahead of your<br />

competition.<br />

GOOD LUCK!<br />

16

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