The 3rd Women in Banking and Financial Services Leadership Summit 2016

The 3rd Women in Banking
and Financial Services
Leadership Summit 2016
Advice, Inspiration and Practical Skills for Career Advancement
and Women’s Leadership in Banking and Financial Services
FEATURED SPEAKERS
Rachel Stocks Managing Director
American Express
Defining Moments
Victoria Weekes Chairman
OnePath Funds Management Limited & OnePath
Custodians Limited
Board Member, FINSIA
Jacqui Colwell Chief Risk Officer, Personal Banking
National Australia Bank
Tony Cripps Chief Executive Officer
HSBC Bank Australia
Claire Roberts Executive General Manager, Local Business
Banking
Commonwealth Bank
Julie Rynski General Manager, Small Business
Westpac
Deanne Stewart Chief Executive Officer
MetLife Australia
Jen Mitchell Executive General Manager, Commercial
Insurance Claims
IAG
Anna Gladman Managing Director, Hallmark Insurance
GE Capital
Rosalind Coffey Global Human Resources Director
Macquarie Bank
Melinda Howes General Manager, Superannuation
BT Financial Group
Carolyn Morris General Manager-Stores and Lending
Bankwest
Alexandra Tullio Executive, Local Connection
Bendigo and Adelaide Bank Ltd
Angela Middleton Group Executive Sales
ME Bank
Melissa Reynolds Executive General Manager Retail Banking
National Australia Bank
Pam Rebecca General Manager ANZ Digital
ANZ
Teifi Whatley Executive General Manager, Customer
Experience and Insights
Sunsuper
Suzette Thurman Chief Risk Officer
First State Super
Susan Mitchell Chief Financial Officer
Mortgage Choice Limited
Reyna Matthes Leading Executive Coach, Senior Facilitator,
Mentor and Speaker
Executive Central
PROUDLY SUPPORTED BY
MEDIA PARTNER
Pre-Summit Workshop
15 February 2016
Summit
16 & 17 February 2016
Post-Summit Workshop
18 February 2016
PARKROYAL Darling Harbour
EXPLORE
Inspirational leadership journeys from
successful senior executive women
Developing resilience, personal
strengths and authentic leadership
Identifying support structures
and networks, and optimising
communication and influencing skills
Practical skills and strategies for
career transition from specialist to
leader
EARLY BIRD DISCOUNTS
Book & Pay by 9 October 2015 to
receive an additional Value Plus Discount!
Phone: +61 2 8239 9711
Fax: +61 2 8239 9777
www.liquidlearninggroup.com
Booking Code - SM

Pre Summit Workshop
15 February 2016
9.00 - 4.30
Strive for Leadership Excellence: Strengthen Communication Skills to become a Confident and Authentic Leader
In today’s reputation driven environment, technical knowledge and expertise aside, women must possess people management skills and
exceptional communication capabilities to succeed as leaders in this complex space. The pre-summit workshop will explore the strategies
to enhance communication skills and choose the most effective channels for maximum influence and engagement with your audience. It will
provide delegates with a world-class communication skills toolkit and discuss how mutually-centred communication can create ‘wins’ for
everyone.
Enhancing authentic and strategic communication
• Build rapport and prioritise key relationships and influence those around you
• Identify channels for communication and recognise which are the most effective
• Develop successful strategies, radiate confidence and find your voice
Practical communication tools
• Identify the best structure and style to connect successfully with others
• Learn to manage people under stress
• Identify effective communication depending on who you’re connecting with
Build your own direct communication plan
• Incorporate qualities of an effective influencer
• Become clear on how to communicate in a meeting, conversation or presentation
• Develop a step-by-step process to communicate from first interaction onwards
This practical workshop will improve your leadership capabilities through interactive discussions and activities. This is the opportunity to develop
the structures, delivery skills and state of mind required for expert communication.
INTRODUCING YOUR EXPERT FACILITATOR
Arabella Macpherson Communications Coach
Resonate Communications Coaching
With more than eight years of corporate communications coaching, a degree in Performance and over 15 years of international performance
training, Arabella Macpherson specialises in advanced communication skills. These skills ensure her clients are more effective leaders and are
able to influence others easily whilst increasing their enjoyment measurably. Arabella’s coaching is skill based ensuring her clients have the
right formats, processes and techniques. This means they are well prepared each day and have the required tools to communicate powerfully.
Leaders learn how to decode behaviour and understand how to connect, motivate and inspire others. Arabella’s clients have included American
Express, Freehills, Clayon Utz, News Corp, Deloitte and Coates Hire.
ABOUT THE EVENT
Effective, authentic leadership demands a diverse and exacting set of qualities and skills. Often careers in banking and financial services begin technical areas,
and to forge a leadership career the leap to a strategic thinker and influencer must be made. The all-important next step in a banking and financial services
career requires a broadening of skillset, and there are cultural and systemic challenges to overcome as well. Despite making up more than half the workforce
across the sector, women remain vastly under-represented at senior leadership levels, and continue to experience a significantly higher gender pay gap than
the country average.
The Women in Banking and Financial Services Leadership Summit 2016 brings together the country’s foremost female senior executives from leading
institutions to share their inspirational leadership journeys, career war stories and practical skills for success. This unique line-up of exceptional women will
address key technical and leadership challenges, opportunities and achievements, and hand you the tools to take your career to the next level.
Register early to take join the conversation and secure your place at this unmissable learning and networking event.
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9711 or
email: registration@liquidlearning.com.au
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9711 or email:
partnership@liquidlearning.com.au

Effectively Transitioning From Technical Spec
Day One
16 February 2016
2016 Theme: ‘Defining Moments’
Throughout a career there are defining moments, ignition points that spark
innovation and inspiration and propel us on the path towards leadership.
But how do you recognise them? How can you create them? We have
invited these inspirational senior engineering leaders to share their own
leadership journeys, and reflect on those sometimes tiny, sometimes
unexpected turning points that can become our career, our leadership
capabilities and our defining moments.
8.30 - 8.55 Registration and Morning Coffee
8.55 - 9.00 Official Welcome and Opening Remarks from
the Chair
9.00 - 9.35 OPENING KEYNOTE CASE STUDY
“Building a successful career in banking and
financial services: A leadership journey”
With over thirty years of marketing, customer and product
experience in the superannuation, brokerage and banking
industries, Teifi has driven a transformation that has seen
Sunsuper positioned as one of today’s respected leaders
in the superannuation industry, with over 1 million members
and 85,000 employers. Teifi has established herself as a
key leader with customer focus and passion. In this keynote
address, Teifi will discuss:
• Practical and personal skills essential for success
• Learnt lessons throughout her leadership journey
• Challenges and opportunities encountered
Teifi Whatley Executive General Manager, Customer
Experience & Insights
Sunsuper
9.35 - 9:45 Questions and Discussion
9:45 - 10.20 EXPERT COMMENTARY
“Be an influential leader: Own your leadership
and have a positive impact”
Influence assists leaders to drive powerful outcomes
as it enables the reduction of frustration and allows the
formation of engaged and productive teams. Influence is
a vital constituent of personal, professional and leadership
success. In this expert commentary session, Reyna
explores how women can enhance their influence through
the utilisation of a portfolio of skills and through the building
of relationships. Explore:
• Positively influencing others through improved ability
• Having confidence for the inspiration of impactful outcomes
• Strategies required for the authentic connection with
others and enhancement of results
Reyna Matthes Leading Executive Coach, Senior
Facilitator, Mentor & Speaker
Executive Central
10.20 - 10:30 Questions and Discussion
10:30 - 10:45 Morning Tea
10:45 - 11:20 CASE STUDY
“A leadership journey in financial services”
A senior financial services executive with expertise across
commercial middle markets, property, customer services,
retail and regional banking and agribusiness, Julie blends
high level corporate and leadership skills. Currently General
Manager, Small Business for Westpac’s Retail and Business
Banking Division, Julie will share her leadership journey
and offer insights into how she successfully progressed to
senior executive leadership. Explore:
PLUS TWO WORKSHOPS!
Plus Two Separately Bookable Full-Day
Workshops on 15 & 18 February 2016
• Being strategic in leadership
• Career planning and securing opportunities to grow and
develop as a leader
• Capturing leadership lessons
Julie Rynski General Manager, Small Business
Westpac
11:20 - 11:30 Questions and Discussion
11:30 - 12:00 CASE STUDY
“My personal leadership story: From Graduate
Program to Chief Risk Officer, Personal Banking”
Leveraging personal strengths and harnessing opportunities
as they arise are fundamental to achieving a rewarding
life and career. Jacqui began her career as an Economics
graduate and within this session, she will share key learnings
and highlights from her career in financial services which
helped her become the leader she is today. Discuss:
• Utilising opportunities
• Self-assessment and leveraging your strengths
• The importance of a healthy work-life fit
Jacqui Colwell Chief Risk Officer, Personal Banking
National Australia Bank
12:0 - 12:10 Questions and Discussion
12:10 - 12:30 CASE STUDY
“Authentic leadership and building a successful
career in banking and financial services”
With over thirty years of experience in the banking and
financial services industry, Victoria will share leadership
insights and the portfolio of skills that helped her progress on
her pathway to leadership. Victoria will discuss her defining
moments and how a refined, authentic leadership style
coupled with a strong business acumen is crucial to personal
and professional growth. This session will explore:
• Strategies for the development and mastering of leadership skills
• Practical advice for aspiring female leaders
Victoria Weekes Chairman
OnePath Funds Management Limited & OnePath
Custodians Limited
Board Member, FINSIA
12:30 - 12:35 Questions and Discussion
12:35 - 1.35 Networking Lunch
1.35 - 2.35 INTERACTIVE PANEL DISCUSSION
“A diverse range of leadership stories-Scaling the
heights and surviving the hard-yards”
Career planning is crucial to success and is a long term
commitment. Change is the only constant on the road to
leadership and therefore it is important to prepare your own
leadership agenda and strive towards career objectives that
are clear. This interactive discussion panel will explore the
journeys and discuss the challenges, game-changers and the
pivotal importance of resilience in an ever-changing corporate
environment. Discuss:
• Development of lateral career pathways
• Practical and personal advice for career progression
• Challenges, obstacles and opportunities encountered on
the pathway to senior leadership
Suzette Thurman Chief Risk Officer
First State Super
Melissa Reynolds Executive General Manager Retail
Banking
National Australia Bank
Carolyn Morris General Manager-Stores and Lending
Bank West
VALUE PLUS DISCOUNT
Receive $400 off registration if you
register and pay by 9 October 2015

ialist To Strategic Leader
Pam Rebecca General Manager ANZ Digital
ANZ Bank
Claire Shoemake General Manager-Card Partnerships
Latitude Financial Services
Angela Middleton Group Executive Sales
ME Bank
2:35 - 3:15 CASE STUDY
“The Balancing Act: Making it easier for yourself”
Aspiring female leaders within the financial services industry face
increasing demands on their time, and in particular the challenge
of effectively juggling their work and their personal life. Leaders
can strive towards the maintenance of a healthy work and family
life blend through careful consideration, planning and prioritising
their daily and long-term tasks. In this session, Susan discusses
practical advice on “having it all”. Explore:
• The management of expectations and boundary setting
• Strategies for the identification of priorities and the
optimisation of your time
Susan Mitchell Chief Financial Officer
Mortgage Choice
3.15 - 3.25 Questions and Discussion
3.25 - 3.40 Afternoon Tea
3.40 - 4.10 CASE STUDY
“My leadership story-Leading with a Yes”
Taking the time to consider your strengths, leadership style and
work-life balance are all part of a strong career progression plan.
These steps have helped Rachel Stocks become the leader
she is today. In this session, Rachel will share highlights and
learning’s from her pathway to leadership within the financial
services industry and discusses the skills and strategies that
have led to her success. Rachel will explore:
• Leading with a yes
• Being authentic, collaborative and understanding diversity
• Focusing on the journey, not the destination
• Not being afraid to take risks and seize opportunities
Rachel Stocks Managing Director
American Express
4.10 - 4.20 Questions and Discussion
4.20 - 4.20 EXPERT COMMENTARY
“Developing executive presence to influence career
advancement”
Luck is not as random as a lottery win, but can be created with
the right combination of science and art. It is not enough to be
the best at your job. You must demonstrate your leadership
brilliance and project a few key attributes to proactively enhance
your chances of attaining your career goals. By leveraging your
strengths, building a fan club and exerting a powerful executive
presence you will be noticed. This session will explore:
• Creating your authentic executive presence
• Develop an effective brand - Have your attitude working for you
• Create your least-painful, most impactful digital presence
Catherine Nolan Director and Principal Coach
Gender Gap Gone
4.50 - 5.00 Questions and Discussion
5.00 Concluding Remarks from the Chair
5.00 - 6.00 NETWORKING RECEPTION
Make the most of your Liquid Learning experience, join us
to network over complimentary canapés and drinks
SUPER SAVER DISCOUNT
Receive $300 off registration if you
register and pay by 19 November 2015
Day Two
8.30 - 8.55 Morning Coffee
17 February 2016
8.55 - 9.00 Opening Remarks from the Chair
9.00 - 9.40 OPENING CASE STUDY
“Being human in a world of business: How
strong relationships, integrity and trust are key
to meeting everyone’s best interests”
As IAG Commercial Insurance Executive General Manager
of Claims, Jen oversees the Workers’ Compensation
businesses in Victoria and New South Wales. With a
strong background in workers’ compensation and over
20 years of Human Resource experience, Jen will share
her leadership journey. In this keynote session, she will
discuss the situations where her skills, understanding and
experience were stretched, allowing her to evolve into a
strong, inspirational leader. Jen will explore:
• The importance of investing in people and building
strong networks
• How relationships founded in integrity and trust are essential
to generate positive outcomes for all stakeholders
Jen Mitchell Executive General Manager, Claims
IAG Limited
9.40 - 9:50 Questions and Discussion
9:50 - 10.30 CASE STUDY
“Authentic and bold leadership: A
transformational experience”
Authentic leadership is an approach to leadership that
emphasises building a leaders legitimacy through valueladen
and honest relationships. Deanne Stewart has
previously held many leadership roles and has discovered
her authentic leadership style throughout her career.
Deanne will discuss how transformational leadership
is about leading with an integrity and authenticity that
resonates with others and inspires them. Deanne will share
insights from her own experience and will speak about the
salience of being authentic. Explore:
• What is authentic leadership?
• Tools, strategies and actions for authentic leadership
• Creating your own future
Deanne Stewart Chief Executive Officer
MetLife Australia
10.30 - 10:40 Questions and Discussion
10:40 - 10:55 Morning Tea
10:55 - 11:35 CASE STUDY
“Leading organisational transformation”
It is important for teams to maintain their performance
during the process of organisational transformation.
Leading transformational change involves ensuring that
organisational change takes place in a planned and
sustainable way, driving efficiencies and ensuring that
organisational development interventions are used to drive
cultural change and skills development. Anna has forged
a remarkable career, leading transformational change in a
variety of organisations. In this session, Anna shares learnt
lessons throughout her career journey. Explore:
• Managing transition and maintaining and increasing
effectiveness in new roles
• Practical insights into career planning
Anna Gladman Managing Director, Hallmark Insurance
GE Capital
EARLY BIRD DISCOUNT
Receive $150 off registration if you
register and pay by 15 January 2016

Qualities, Skills And Strategies For Executive Leadership Success
11:35 - 11:45 Questions and Discussion
11:45 - 12:25 CASE STUDY
“Developing a successful career in Banking
and Financial Services: To be a good leader it is
important to be yourself”
There is no single best practice or pathway to financial
services leadership and unexpected challenges and
obstacles are opportunities to step up and demonstrate
your skills, especially harness interpersonal skills to
develop and advance your career. Having held many senior
leadership and management role in her career, Tony will
reflect on her experiences and provide practical insights on
the critical success factors that have assisted him. Explore:
• Learnt lessons and challenges faced and overcome on
the road to leadership success
• How to ensure you are always an authentic leader
• Effective transition through leadership roles
Tony Cripps Chief Executive Officer
HSBC Bank Australia
12:25 - 12:35 Questions and Discussion
12:35 - 1:35 Networking Lunch
1.35 - 2.30 INTERACTIVE PANEL DISCUSSION
“Leading teams effectively and strategies to
identify and work with your own unique strengths”
The banking and financial services sector is highly
competitive and female executives must differentiate
themselves to succeed as a senior leader. Making the
most of opportunities that present themselves and having
the boldness to lead teams effectively in a changing
environment is at the crux of effective leadership. This
interactive panel discussion will explore practical ways for
leaders to accomplish their goals and career plan effectively
in this unique environment. Discuss:
• Plans for career advancement and the development of
strategic goals
• Unlocking authentic leadership - Identifying strengths
and weaknesses
• Have the courage to present yourself for opportunities
Melinda Howes General Manager, Superannuation
BT Financial Group
Rosalind Coffey Global Human Resources Director
Macquarie Group
Teifi Whatley Executive General Manager, Customer
Experience & Insights
Sunsuper
Claire Roberts Executive General Manager, Local
Business Banking
Commonwealth Bank of Australia
Melissa Reynolds Executive General Manager,
Retail Banking
National Australia Bank
Jen Mitchell Executive General
Manager, Commercial Insurance Claims
IAG
Alexandra Tullio Executive, Local Connection
Bendigo and Adelaide Bank Ltd
2.30 - 3.15 EXPERT COMMENTARY
“Critical skills for successful leadership and the
importance of communication skills”
For women working in the complex and competitive sector
of banking and financial services, the utilisation of effective
leadership and communication skills involves possessing
key strategies for facilitating better teamwork. Caryn will
focus on strategies to improve communication and leadership
skills to enhance your potential as an effective leader and
generate a positive impact. In this expert commentary session,
Caryn will discuss:
• Effective strategies for increased team engagement
through communication skills
• How mutually-centered communication can create wins
for everyone
• Practical strategies to progress and enhance potential as an
effective leader
Caryn Cridland Founder, Mindful Mediation, Workplace
Mediation, Workplace Mediation Training, Leadership
Development, Positive Cultures
Mindful Mediations
3.15 - 3:25 Questions and Discussion
3.25 - 3.40 Afternoon Tea
3.40 - 4.40 INTERACTIVE CLOSING ROUNDTABLE
“Defining Moments that have shaped you as a
leader”
This interactive discussion will provide delegates with the
opportunity to discuss the major themes covered in the two day
conference and open the floor to a free flowing discussion on
the insights shared by the speakers and the defining moments
which shaped their leadership journeys and influenced their
pathways. Explore:
• Takeaway lessons for practical application when back in the
office
• What have been your defining moments and how do we
create them?
• Additional reflections on the pathway to senior executive
leadership
Lynora Brooke Executive Coach & Mentor, Conflict
Coach, Facilitator & Mediator
Redefinity
4.40 Concluding Remarks from the Chair
and Summit Close
WHO WILL ATTEND
Executives and Managers in a range of roles across the financial services
sector including:
• Banks
• Superannuation / Financial
Planning
• Insurance
• Credit Unions / Building
Societies
• Wealth Management /
Investment
• Mortgage Market
• Capital Markets
• Funds Management
• Consulting
Follow this event on Twitter using the event hashtag
#WIB16 and @LiquidLearning for daily industry
updates!
Phone: +61 2 8239 9711
Fax: +61 2 8239 9777
www.liquidlearninggroup.com

Post Summit Workshop
18 February 2016
9.00 - 4.30
The Senior Executive’s Toolkit
In order to progress to executive levels, leaders must rapidly expand their mindset and capabilities to deal with the challenges of senior
leadership and to perform as a strategic decision maker and influencer. Women seeking to break through to the next level of their careers must
refine, and in some cases redefine, their leadership style and people management skills in order to succeed.
This course has been designed to empower women by examining the critical success points and providing practical tools and skills which
will ensure key outcomes. Participants will understand the attributes of executive level leaders, common causes of leadership challenges,
gain mechanisms for leading under pressure and learn high-level communication skills to assist in managing change and dealing with difficult
situations and people.
Participants will have the opportunity to network with other senior leaders in the Banking and Financial Services Sector and take away the tools
required to enhance effectiveness and impact as a key decision-maker and agent of change. The course is ideal for any female leader seeking to
succeed in a role that focuses on leading teams and departments.
Executive leadership dynamics
• The attributes of executive-level leaders
• The common causes of leadership derailment
The neuroscience of leadership
• How we react to challenging job demands and its effect on decision making and leadership behaviour
• Understanding the role of self-regulation on our thoughts, emotions and leadership behaviour
Dealing with the challenges of senior leadership
• Understanding how you react to pressure
• A framework for developing self-regulation (CALMTM)
• How to manage competing priorities
Influencing and managing your colleagues and senior leaders
• Understanding the different role requirements at executive leadership levels
• Influencing without authority
Leading under pressure
• Dealing with difficult people
• Giving and receiving unwelcome feedback
• Conflict handling strategies
• Achieving improved leadership performance - Your personal action plan on
INTRODUCING YOUR EXPERT FACILITATOR
Michael Collins High Potential Officer and Managing
Partner
HiPotential
Michael Collins is one of the region’s leading talent, leadership and change experts with 25 years of experience in roles spanning Australia, New
Zealand and Asia. He is a trusted adviser, thought leader and seasoned practitioner in the field of leadership assessment and development, in
particular he specialises in identifying and discovering high potential leaders, differentiating leadership talent, neuropsychology and organisational
change. In his 13 years of consulting experience Michael has worked with clients in sectors spanning financial services, resources and mining,
utilities, engineering, defence and defence industry, telecommunications, pharmaceuticals, aviation, not-for-profit as well as Government. He is in
the final stages of completing a Doctor of Philosophy in leadership assessment and development at the Australian School of Business, University
of New South Wales.
WORKSHOP SCHEDULE
• 8.30 - 9.00 Registration
• 9.00 - 10.40 Session One
• 10.40 - 11.00 Morning Tea
• 11.00 - 12.30 Session Two
• 12.30 - 1.30 Lunch
• 1.30 - 3.00 Session Three
• 3.00 - 3.20 Afternoon Tea
• 3.20 - 4.30 Session Four
• 4.30 Close of Workshop
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9711 or
email: registration@liquidlearning.com.au
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9711 or email:
partnership@liquidlearning.com.au

The 3rd Women In Banking and
Financial Services Leadership
Summit 2016
15, 16, 17 & 18 February 2016
PARKROYAL Darling Harbour
150 Day St, Sydney NSW 2000
(02) 9261 1188
Booking Form
WIB0216 - SM
Organisation Name
Address Suburb State Postcode
Registration
Information
Booking Contact Information
Title Full Name or TBA Position
Email
Phone
# Title Full Name or TBA Position Email Attendance
1 c Pre-Workshop c Summit c Post-Workshop
2 c Pre-Workshop c Summit c Post-Workshop
3 c Pre-Workshop c Summit c Post-Workshop
Delegate Information
4 c Pre-Workshop c Summit c Post-Workshop
5 c Pre-Workshop c Summit c Post-Workshop
6 c Pre-Workshop c Summit c Post-Workshop
7 c Pre-Workshop c Summit c Post-Workshop
8 c Pre-Workshop c Summit c Post-Workshop
9 c Pre-Workshop c Summit c Post-Workshop
10 c Pre-Workshop c Summit c Post-Workshop
Your Investment
No. #
Options (per person)
Summit + 2 Full-Day Workshop (4 days)
Summit + 1 Full-Day Workshop (3 days)
Summit Only (2 days)
1 Full-Day Workshop (1 day)
* Receive $150 off registration if you register and pay by 15 January 2016
** Receive $300 off registration if you register and pay by 19 November 2015
*** Receive $400 off registration if you register and pay by 9 October2015
Group
Discounts
Available:
10% off
Standard Rate
Team of 3 - 4
Standard Rate
$4195 + GST = ($4614.50)
$3495 + GST = ($3844.50)
$2695 + GST = ($2964.50)
$1495 + GST = ($1644.50)
15% off
Standard Rate
Team of 5 - 7
Early Bird Rate*
$4045 + GST = ($5219.50)
$3345 + GST = ($4119.50)
$2545 + GST = ($2909.50)
$1395 + GST = ($1589.50)
20% off
Standard Rate
Team of 8 +
Super Saver Rate**
$3895 + GST = ($4284.50)
$3195 + GST = ($3514.50)
$2395 + GST = ($2634.50)
$1345 + GST = ($1479.50)
Value Plus Rate***
$3795 + GST = ($4174.50)
$3095 + GST = ($3404.50)
$2295 + GST = ($2524.50)
$1295 + GST = ($1424.50)
TOTAL incl GST
All Prices listed in
Australian Dollars
FINSIA members receive 10% discount off standard rate
Member Number :
(To be claimed at the time of registration. Membership Discounts do not apply to Super
Saver, Early Bird, Value Plus and Workshop rates and cannot be used in conjunction
with Group Discounts)
Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts.
standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options
Early Bird Discounts are not applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed are per person only.
Please Note: Payment is required prior to attending this event.
Payment Details
c Credit Card
c Cheque (payable to Liquid Learning Group Pty Ltd)
c Electronic Funds Transfer
c Please invoice me:
Purchase Order No. #
Credit Card Details - Please charge my credit card for this registration:
Card Type c Visa c MasterCard c American Express
Note: 2% surcharge applies to American Express payments
Card Number
Full Name as on card
Expiry
/
Electronic Funds Transfer (EFT)
Please transfer funds directly to:
Westpac Account Name: Liquid
Learning Group Pty Ltd
BSB: 032 002
Account No: 407 273
SWIFT Code: WPACAU2S
Amount
Cardholder’s Contact Number
Signature
X
Please quote ref WIB0216
and registrant name
Authorising Manager’s Details: This registration is invalid without a signature.
Authority
Name Position Signature
X
Email this form to: registration@liquidlearning.com.au or Call us on: +61 2 8239 9711
Date
Registration Policy
If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please
advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run
by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify
us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid
Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14
days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus
GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person
per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split
tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details.
Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised
details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to
change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances
arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be
responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is
cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an
event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use
towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance.
Disclaimer
Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course
facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should
not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and
recommends that its clients seek further professional advice.
Privacy Statement
Liquid Learning Group Pty Ltd is committed to your privacy. All information collected on this registration will be held in
the strictest of confidence and in accordance with the Privacy Act 1988. Liquid Learning Group Pty Ltd will add your
information to a secure database. This will be used primarily to contact you for ongoing research, product development
and notice of future events and services offered by Liquid Learning Group Pty Ltd. Occasionally you may receive
information from organisations associated with Liquid Learning Group Pty Ltd. If you do not wish to receive such
information please tick this box: c
To update or have your details deleted please advise our Database team at Liquid Learning Group Pty Ltd,
Level 9, 80 Clarence Street, Sydney NSW 2000, PH: +61 2 8239 9700, FX: +61 2 8239 9777,
email: database@liquidlearning.com.au
© 2016 Liquid Learning Group Pty Ltd ACN 108 415 354