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The 8th National Public Sector<br />

<strong>Women</strong> <strong>in</strong> <strong>Leadership</strong><br />

Summit 2016<br />

Proven Strategies and Practical Solutions for Enhanc<strong>in</strong>g the<br />

<strong>Leadership</strong> Effectiveness and Career Advancement of <strong>Women</strong><br />

<strong>in</strong> the Australian Public Sector<br />

FEATURED SPEAKERS<br />

Her Excellency Unni Kløvstad Ambassador Extraord<strong>in</strong>ary and<br />

Plenipotentiary of Norway<br />

Royal Norwegian Embassy<br />

Judith Zielke Deputy Secretary, Department of Infrastructure and<br />

Regional Development<br />

Chief Coord<strong>in</strong>ator, MH370 Jo<strong>in</strong>t Agency Coord<strong>in</strong>ation Centre, JACC<br />

Maryanne Mrakovcic Deputy Secretary, Revenue Group<br />

The Treasury<br />

Elizabeth Cosson AM CSC Deputy Secretary<br />

Department of Veterans’ Affairs<br />

Carol<strong>in</strong>e Edwards Deputy Secretary, Health and Information<br />

Department of Human Services<br />

Karen Chester Deputy Chair and Commissioner<br />

Productivity Commission<br />

Maree Bridger FAS, Digital Transformation and Channel Division<br />

Department of Immigration and Border Protection<br />

Fiona Buff<strong>in</strong>ton FAS, Aged Care Access and Quality<br />

Department of Health<br />

Lynwen Connick FAS, Information Shar<strong>in</strong>g and Intelligence<br />

Department of Prime M<strong>in</strong>ister and Cab<strong>in</strong>et<br />

Jane Madden Executive Director, Tourism, Investment, International<br />

Education and Programmes Group<br />

Austrade<br />

Felicity McNeill PSM Chief Executive Officer<br />

Australian Organ and Tissue Authority<br />

Jane Coram A/g Chief Scientist<br />

Geoscience Australia<br />

Emma Mason Assistant Commissioner, People Services<br />

Australian Electoral Commission<br />

Anna Harmer A/g FAS, Crim<strong>in</strong>al Justice Policy and Programmes<br />

Attorney-General’s Department<br />

Bernadette O’Neill General Manager<br />

Fair Work Commission<br />

Jane Wood CASG Bus<strong>in</strong>ess Framework Project<br />

Department of Defence, Capability Acquisition and Susta<strong>in</strong>ment<br />

Group<br />

Dr Joanne Loundes Assistant Secretary, Economic Analysis Branch<br />

Department of Foreign Affairs and Trade<br />

Narelle Lovett A/g National Manager, ICT Future Capabilities<br />

Australian Crim<strong>in</strong>al Intelligence Commission<br />

Jancye W<strong>in</strong>ter Senior Manager, Community Services Industry<br />

Relationship and Reform<br />

Community Services Directorate<br />

Dr Karen Whitt<strong>in</strong>gham Director<br />

Impact Psychology Pty Ltd<br />

Pre-Summit Workshop<br />

5 December 2016<br />

Summit<br />

6 & 7 December 2016<br />

Post-Summit Workshop<br />

8 December 2016<br />

Hyatt Hotel, Canberra<br />

EXPLORE<br />

2016 Theme:<br />

‘Break<strong>in</strong>g Barriers’<br />

Inspiration and advice from<br />

successful Public Sector women<br />

Key skills for excellence <strong>in</strong> leadership<br />

<strong>in</strong> an evolv<strong>in</strong>g sector<br />

Develop your authentic leadership<br />

style<br />

Strategies to overcome common<br />

career challenges and obstacles<br />

EARLY BIRD DISCOUNTS<br />

Book & Pay by 24 August 2016 to<br />

receive an additional Value Plus Discount!<br />

Phone: +61 2 8239 9711<br />

Fax: +61 2 8239 9777<br />

www.liquidlearn<strong>in</strong>ggroup.com<br />

Book<strong>in</strong>g Code - SM<br />

Louise Carter Chief F<strong>in</strong>ancial Officer and Founder<br />

Performance Partnership<br />

EVENT SUPPORTER<br />

MEDIA PARTNER


Pre-Summit Workshop<br />

5 December 2016<br />

9.00 - 4.30<br />

Skills and Strategy - Lead<strong>in</strong>g and Develop<strong>in</strong>g your People<br />

There are a range of skills associated with effective leadership, and your potential as a leader will be determ<strong>in</strong>ed by how well you develop and<br />

demonstrate these skills. To allow you to be successful <strong>in</strong> leadership, you also need to able be to effectively manage the performance of your team and<br />

the <strong>in</strong>dividuals. This is the key achiev<strong>in</strong>g truly <strong>in</strong>fluential leadership, and can end up be<strong>in</strong>g what stands between you and the next promotion, your ability<br />

to communicate key achievements and get projects over the l<strong>in</strong>e.<br />

Effective and <strong>in</strong>fluential leaders must be able have performance based conversations <strong>in</strong> an effective way. In order to drive <strong>in</strong>novation <strong>in</strong> the Public Sector<br />

and support a growth culture, it is important to set expectations and manage the tone and tenor of your communication style. Learn<strong>in</strong>g to def<strong>in</strong>e your<br />

personal executive presence, master the language of leadership and effectively communicate will unlock the secrets of highly effective, confident and<br />

authentic leaders.<br />

This <strong>in</strong>teractive workshop is a nuts-and-bolts guide to tak<strong>in</strong>g the next step <strong>in</strong> your career, consciously <strong>in</strong>fluenc<strong>in</strong>g change <strong>in</strong> your organisation, and<br />

deliver<strong>in</strong>g the skills and strategies for effective, executive-level leadership when you get back to the office. This comprehensive full-day tra<strong>in</strong><strong>in</strong>g will equip<br />

you with the tools to make better career choices, learn the right questions to ask, successful handle performance conversations, and how to grow your<br />

leadership.<br />

Talent, Teams and Individual Behaviour<br />

• Advanced Active Listen<strong>in</strong>g Techniques and Practice<br />

• Learn the conversational models<br />

• Practical experience <strong>in</strong> us<strong>in</strong>g these skills and models<br />

Model and encourage a culture of cont<strong>in</strong>uous learn<strong>in</strong>g and leadership<br />

• Negotiate clear performance standards and monitor progress<br />

• Provide regular constructive feedback to build on strengths and achieve results<br />

• Monitor and report on performance of team <strong>in</strong> l<strong>in</strong>e with established performance development frameworks<br />

Executive <strong>Leadership</strong> of others<br />

• The neuroscience of effective leadership – The role of self-regulation<br />

• Develop<strong>in</strong>g and communicat<strong>in</strong>g confidence, poise and assertiveness<br />

• Stay<strong>in</strong>g sharp <strong>in</strong> competitive environments<br />

Lead<strong>in</strong>g <strong>in</strong> challeng<strong>in</strong>g times<br />

• Strategies for deal<strong>in</strong>g with difficult people and handl<strong>in</strong>g conflict<br />

• Giv<strong>in</strong>g and receiv<strong>in</strong>g unwelcome feedback<br />

• Manag<strong>in</strong>g compet<strong>in</strong>g priorities and react<strong>in</strong>g to pressure effectively<br />

Expert Facilitator: Dr Karen Whitt<strong>in</strong>gham Director<br />

Impact Psychology Pty Ltd<br />

Karen provides bespoke coach<strong>in</strong>g, tra<strong>in</strong><strong>in</strong>g and human capital consult<strong>in</strong>g on <strong>in</strong>dividual and organisational assessment, capability and skills development<br />

as well as change, engagement and <strong>in</strong>novation. Karen has a strong focus on leadership development, executive coach<strong>in</strong>g and education, career<br />

direction, engagement, and performance and team development with a specialist focus on onboard<strong>in</strong>g executives and managers <strong>in</strong>to their new roles and<br />

further assist<strong>in</strong>g them to transition to senior (Director level) leadership roles quickly and effectively.<br />

Karen also advises organisations on appropriate bus<strong>in</strong>ess strategy, plann<strong>in</strong>g and change <strong>in</strong>terventions and conducted bespoke engagement and climate<br />

surveys. Karen has high level senior executive experience <strong>in</strong> direct<strong>in</strong>g and manag<strong>in</strong>g large teams, and lead<strong>in</strong>g sales and customer service functions both<br />

on and off shore (<strong>in</strong>clud<strong>in</strong>g experience manag<strong>in</strong>g JV partnerships across 8 cities <strong>in</strong> Ch<strong>in</strong>a).<br />

Karen holds a Masters <strong>in</strong> Management from MGSM to complement her Doctoral level psychology qualifications. Karen has a track record <strong>in</strong> develop<strong>in</strong>g<br />

tra<strong>in</strong><strong>in</strong>g courses and is a regular facilitator and corporate tra<strong>in</strong>er for Australian Retirement Partners P/L and for Qantas Airways Ltd courses on<br />

performance feedback and coach<strong>in</strong>g. Karen is a graduate of the National Speakers Association Academy.<br />

Karen has practical experience <strong>in</strong> the delivery - and feedback to clients - of personality and other psychological assessments. Karen is currently work<strong>in</strong>g<br />

with Australia’s foremost executive leadership development research centre: the Accelerated Learn<strong>in</strong>g Laboratory at AGSM <strong>in</strong> assessment delivery and<br />

facilitation, where she works with the talent pools of many of Australia’s lead<strong>in</strong>g mult<strong>in</strong>ational firms.<br />

Karen is passionate about gett<strong>in</strong>g practical and early results for her clients <strong>in</strong> the context of organisational development and research, teach<strong>in</strong>g/tra<strong>in</strong><strong>in</strong>g,<br />

consult<strong>in</strong>g and executive coach<strong>in</strong>g.<br />

WORKSHOP SCHEDULE<br />

• 8.30 - 9.00 Registration<br />

• 9.00 - 10.40 Session One<br />

• 10.40 - 11.00 Morn<strong>in</strong>g Tea<br />

• 11.00 - 12.30 Session Two<br />

• 12.30 - 1.30 Lunch<br />

• 1.30 - 3.00 Session Three<br />

TEAM BOOKINGS<br />

Receive a 20% discount when<br />

book<strong>in</strong>g a team of 8 to attend,<br />

please call: +61 2 8239 9711 or<br />

email: registration@liquidlearn<strong>in</strong>g.com.au<br />

• 3.00 - 3.20 Afternoon Tea<br />

• 3.20 - 4.30 Session Four<br />

• 4.30 Close of Workshop<br />

SPONSOR TODAY!<br />

Limited sponsorship and exhibition opportunities<br />

available. For your chance to brand yourself as a<br />

market leader, please call: +61 2 8239 9711 or email:<br />

partnership@liquidlearn<strong>in</strong>g.com.au


Qualities, Challenges and Opportunities for Le<br />

Day One 6 December 2016<br />

2016 Theme: ‘Break<strong>in</strong>g Barriers’<br />

As the strive for government to become more efficient, leaner and more<br />

responsive redef<strong>in</strong>es the scope and reach of roles across the Australian<br />

Public Sector, the leaders of today and tomorrow must be prepared to<br />

challenge the traditional structures and embody these new opportunities.<br />

Next-level leadership calls for ambition, resolve and an <strong>in</strong>novation m<strong>in</strong>dset,<br />

ready to reth<strong>in</strong>k the picture and re-imag<strong>in</strong>e success. We have <strong>in</strong>vited some<br />

of the most <strong>in</strong>fluential and <strong>in</strong>spirational senior women leaders to reflect on<br />

the call for <strong>in</strong>novation <strong>in</strong> the Public Sector, and the crucial <strong>in</strong>gredients to<br />

successfully step up as a leader <strong>in</strong> the Australian Public Sector today.<br />

8.30 - 8.55 Registration and Morn<strong>in</strong>g Coffee<br />

8.55 - 9.00 Official Welcome and Open<strong>in</strong>g Remarks from<br />

the Chair<br />

9.00 - 9.40 OPENING KEYNOTE CASE STUDY<br />

<strong>Leadership</strong> on the global stage - An <strong>in</strong>ternational<br />

perspective<br />

Great leaders set themselves apart not only by their<br />

words or actions, but by who they are, their values and<br />

<strong>in</strong>tegrity, and their capacity to advocate for others. Her<br />

Excellency, Ambassador Kløvstad br<strong>in</strong>gs over 20 years’<br />

experience as a leader serv<strong>in</strong>g <strong>in</strong> the Norwegian Foreign<br />

Service, progress<strong>in</strong>g her career through a variety of<br />

diplomatic and leadership roles, from M<strong>in</strong>ister Counsellor<br />

to the Norwegian Mission to the EU <strong>in</strong> Brussells, and most<br />

recently as Director, Head of Section for Security Policy<br />

and North America, where she oversaw NATO cooperation,<br />

UN peacekeep<strong>in</strong>g and bilateral relations to the USA and<br />

Canada. In this keynote address, Ambassador Kløvstad will<br />

share her own remarkable leadership journey, and reflect on<br />

the Public Sector women’s leadership from an <strong>in</strong>ternational<br />

perspective.<br />

• Personal reflections on her <strong>in</strong>credible leadership journey<br />

• Manag<strong>in</strong>g transitions, adapt<strong>in</strong>g to change and seiz<strong>in</strong>g<br />

opportunities<br />

• Inspiration and advice for aspir<strong>in</strong>g women leaders<br />

Her Excellency Unni Kløvstad Ambassador<br />

Extraord<strong>in</strong>ary and Plenipotentiary of Norway<br />

Royal Norwegian Embassy<br />

9.40 - 9.50 Questions and Discussion<br />

9.50 - 10.30 CASE STUDY<br />

<strong>Leadership</strong> <strong>in</strong> translation - Adapt<strong>in</strong>g to change<br />

and driv<strong>in</strong>g transformation<br />

<strong>Leadership</strong> looks <strong>in</strong> two directions, <strong>in</strong>ward-focussed on<br />

authenticity and resilience, and outward-focussed to<br />

<strong>in</strong>fluence process, manage <strong>in</strong>terpersonal relationships,<br />

and navigate the cultural stressors. Maryanne knows the<br />

challenge of not lett<strong>in</strong>g the big picture obscure the people<br />

when it comes to lead<strong>in</strong>g culture change, acknowledg<strong>in</strong>g<br />

good work and educat<strong>in</strong>g peers to unlock their own<br />

leadership potential. Maryanne draws on her considerable<br />

experience as a leader <strong>in</strong> the public service, and shares her<br />

own career def<strong>in</strong><strong>in</strong>g moments. Consider:<br />

• Foster<strong>in</strong>g leadership capability development<br />

• Positively driv<strong>in</strong>g efficiency and team performance<br />

• Resilient, supportive leadership <strong>in</strong> times of reform and<br />

change<br />

Maryanne Mrakovcic Deputy Secretary, Revenue<br />

Group<br />

The Treasury<br />

10.30 - 10.40 Questions and Discussion<br />

PLUS TWO WORKSHOPS!<br />

Plus Two Separately Bookable Full-Day<br />

Workshops on 5 & 8 December 2016<br />

10.40 - 10.55 Morn<strong>in</strong>g Tea<br />

10.55 - 11.35 CASE STUDY<br />

Be prepared to be unprepared - Def<strong>in</strong><strong>in</strong>g moments<br />

<strong>in</strong> a leadership journey<br />

<strong>Leadership</strong> reaches far beyond professional ambition, it<br />

demands resilience, conviction and resolve to reach beyond<br />

our own limits and embrace new challenges. So often it is<br />

not only our desire to succeed, but our will<strong>in</strong>gness to fail<br />

that can be a leader’s greatest strength. As not only Deputy<br />

Secretary for the Department of Infrastructure and Regional<br />

Development, but also the Chief Coord<strong>in</strong>ator for the Jo<strong>in</strong>t<br />

Agency Coord<strong>in</strong>ation Centre tackl<strong>in</strong>g the ongo<strong>in</strong>g search for<br />

MH370, Judith reflects on the def<strong>in</strong><strong>in</strong>g moments of her own<br />

career, the setbacks and successes, and shares key <strong>in</strong>sights<br />

<strong>in</strong>to what motivates her as a leader.<br />

• Ris<strong>in</strong>g to the risk with confidence and self-belief?<br />

• Cultivat<strong>in</strong>g personal and professional ambition – and the<br />

resolve to succeed<br />

• Career def<strong>in</strong><strong>in</strong>g moments and leadership <strong>in</strong>sights<br />

Judith Zielke Deputy Secretary Department of<br />

Infrastructure and Regional Development<br />

Chief Coord<strong>in</strong>ator, MH370 Jo<strong>in</strong>t Agency<br />

Coord<strong>in</strong>ation Centre, JACC<br />

11.35 - 11.45 Questions and Discussion<br />

11.45 - 12.25 CASE STUDY<br />

Mak<strong>in</strong>g the jump from technical to tactical, expert<br />

to executive<br />

When opportunities arise to step up, aspir<strong>in</strong>g leaders face<br />

tasks that test their skills, experience and understand<strong>in</strong>g, with<br />

the toughest of projects often teach<strong>in</strong>g us the most about<br />

ourselves and our capabilities. After the first jump <strong>in</strong>to middle<br />

management, it is the executive level where the mastery of<br />

skills such as <strong>in</strong>fluence, negotiation, and agility become the<br />

hallmark of success. From her specialist background to Chief<br />

Scientist for Geoscience, Jane will discuss how to recognise<br />

those learn<strong>in</strong>g moments and then how they can be translated<br />

<strong>in</strong>to your leadership toolkit. Jane explores:<br />

• Reflect<strong>in</strong>g on and analys<strong>in</strong>g your experiences to <strong>in</strong>crease<br />

learn<strong>in</strong>g and development<br />

• Transition<strong>in</strong>g through leadership roles effectively<br />

Jane Coram A/g Chief Scientist<br />

Geoscience Australia<br />

12.25 - 12.35 Questions and Discussion<br />

12.35 - 1.35 Network<strong>in</strong>g Lunch<br />

1.35 - 2.25 INTERACTIVE PANEL DISCUSSION<br />

Anatomy of leadership <strong>in</strong> the Public Sector -<br />

Manag<strong>in</strong>g the relationships crucial for success<br />

Ris<strong>in</strong>g to the challenge of senior leadership is someth<strong>in</strong>g<br />

even the most resilient and high-achiev<strong>in</strong>g among us cannot<br />

accomplish alone. Support networks and mentors can be a<br />

critical foundation for success, provid<strong>in</strong>g emerg<strong>in</strong>g leaders<br />

with a framework for understand<strong>in</strong>g their own potential, and<br />

potential pathways <strong>in</strong>to senior executive roles. This <strong>in</strong>teractive<br />

discussion panel will explore the different journeys, networks<br />

and support structures which work to effectively promote<br />

leaders <strong>in</strong> the Australian Public Sector. Insights <strong>in</strong>clude:<br />

• How to access and benefit from mentors<br />

• Mentors and sponsors, understand<strong>in</strong>g the difference and<br />

importance of each<br />

• Lessons learnt and practical advice for progression and<br />

succession<br />

Narelle Lovett A/g National Manager, ICT Future<br />

Capabilities<br />

Australian Crim<strong>in</strong>al Intelligence Commission<br />

VALUE PLUS DISCOUNT<br />

Receive up to $400 off registration if you<br />

register and pay by 24 August 2016


adership Success<br />

Anna Harmer A/g FAS, Crim<strong>in</strong>al Justice Policy and<br />

Programmes Division<br />

Attorney-General’s Department<br />

Maree Bridger FAS, Digital Transformation and Channel<br />

Division<br />

Department of Immigration and Border Protection<br />

Jancye W<strong>in</strong>ter Senior Manager, Community Services<br />

Industry Relationship and Reform<br />

Community Services Directorate<br />

Felicity McNeill PSM Chief Executive Officer<br />

Australian Organ and Tissue Authority<br />

2.25 - 3.05 CASE STUDY<br />

Get comfortable outside your comfort zone - Why<br />

would you even want a job you can already do?<br />

More often than not successful leaders are shaped by times of<br />

pressure, by conflict and fac<strong>in</strong>g up to the tough decisions, both<br />

personal and professional. A leader must not only demonstrate<br />

the confidence to step outside their comfort zone, but also the<br />

resilience to back themselves on the way up. In this session,<br />

Karen will draw on the remarkable leadership journey she<br />

has taken throughout both the private and Public Sectors,<br />

and explore key pr<strong>in</strong>ciples and ideals that have cemented her<br />

success.<br />

• Build<strong>in</strong>g confidence to take on bigger challenges and face<br />

them head-on<br />

• Embrac<strong>in</strong>g the discomfort that comes from be<strong>in</strong>g outside<br />

your comfort zone<br />

• Take an offensive, not defensive, position<br />

Karen Chester Deputy Chair and Commissioner<br />

Productivity Commission<br />

3.05 - 3.15 Questions and Discussion<br />

3.15 - 3.30 Afternoon Tea<br />

3.30 - 4.10 EXPERT COMMENTARY<br />

Network like a boss - Develop and project your<br />

unique leadership brand<br />

Exceptional leaders stand out as confident and <strong>in</strong>spir<strong>in</strong>g<br />

women who engage with their teams and get the job done.<br />

Your leadership brand is your own unique, idiosyncratic<br />

signature that is a key component of your success. With<br />

network<strong>in</strong>g dr<strong>in</strong>ks just around the corner, how will you stand<br />

out for all the right reasons and make yourself memorable?<br />

Are you prepared to make powerful and career-def<strong>in</strong><strong>in</strong>g<br />

connections? In this session Louise will give you the tools to<br />

step up, stand out and network like a boss. Discuss:<br />

• Recognise your leadership strengths and capabilities<br />

• Creat<strong>in</strong>g your unique leadership brand<br />

• Market yourself effectively and get noticed<br />

Louise Carter Chief Executive Officer and Founder<br />

Performance Partnership<br />

4.10 - 4.20 Questions and Discussion<br />

4.20 - 4.30 Conclud<strong>in</strong>g Remarks from the Chair<br />

NETWORKING RECEPTION<br />

4:30 - 5:30<br />

Make the most of your experience,<br />

jo<strong>in</strong> us to network over complimentary<br />

canapés and dr<strong>in</strong>ks<br />

Day Two 7 December 2016<br />

8.30 - 8.55 Morn<strong>in</strong>g Coffee<br />

8.55 - 9.00 Open<strong>in</strong>g Remarks from the Chair<br />

9.00 - 9.40 OPENING CASE STUDY<br />

Sett<strong>in</strong>g the stage for leadership - Key skills,<br />

<strong>in</strong>sights and def<strong>in</strong><strong>in</strong>g moments<br />

<strong>Leadership</strong> is an ideal that connects all po<strong>in</strong>ts <strong>in</strong> our<br />

lives, and with its complex, nested spheres of <strong>in</strong>fluence,<br />

there are def<strong>in</strong><strong>in</strong>g moments which change us, <strong>in</strong>spire us<br />

and propel us forward. In this session, Elizabeth Cosson<br />

will reflect on the def<strong>in</strong><strong>in</strong>g moments <strong>in</strong> her remarkable<br />

career, from her time as an office cadet, to receiv<strong>in</strong>g the<br />

Conspicuous Service Cross <strong>in</strong> the 2001 Australia Day<br />

honours, to becom<strong>in</strong>g the first woman to be promoted<br />

to the rank of Major General <strong>in</strong> the Australian Army, and<br />

now <strong>in</strong> the role of Deputy Secretary. Elizabeth will discuss<br />

the critical importance of personal resilience work<strong>in</strong>g <strong>in</strong><br />

emotionally and politically charged environments, and<br />

the significance of support<strong>in</strong>g women’s leadership <strong>in</strong> the<br />

Australian Public Sector.<br />

• Develop<strong>in</strong>g your personal leadership style<br />

• Demonstrat<strong>in</strong>g authentic and values-based leadership<br />

• <strong>Leadership</strong> skill for a chang<strong>in</strong>g and diverse professional<br />

landscape<br />

Elizabeth Cosson AM CSC Deputy Secretary<br />

Department of Veterans’ Affairs<br />

9.40 - 9.50 Questions and Discussion<br />

9.50 - 10.30 CASE STUDY<br />

Courage and conviction on the path to<br />

leadership - Embrace an <strong>in</strong>novation m<strong>in</strong>dset<br />

In order to stand out and step up <strong>in</strong> a chang<strong>in</strong>g Australian<br />

Public Sector, it is vital to embrace new ways of th<strong>in</strong>k<strong>in</strong>g,<br />

new forms and frameworks for success, and understand<br />

the value of <strong>in</strong>novation. With over 20 years’ leadership<br />

experience <strong>in</strong> the public office, Jane br<strong>in</strong>gs a truly global<br />

perspective, from hold<strong>in</strong>g senior diplomatic roles <strong>in</strong> South<br />

Africa, Tokyo and Paris, to her appo<strong>in</strong>tment as Australia’s<br />

Permanent Delegate to UNESCO, Head of Tourism for the<br />

Australian Government, and now as an Executive Director<br />

for Austrade. In this session Jane will reflect on her career<br />

journey, and the value of champion<strong>in</strong>g leadership through<br />

<strong>in</strong>novation, and be<strong>in</strong>g ready to take on new challenges<br />

with courage.<br />

• The real challenges, obstacles and opportunities on the<br />

long road to success<br />

• Shar<strong>in</strong>g practical and personal advice for career<br />

progression<br />

• The importance of putt<strong>in</strong>g your hand up and<br />

develop<strong>in</strong>g lateral career pathways<br />

Jane Madden Executive Director, Tourism,<br />

Investment, International Education and<br />

Programmes Group<br />

AusTrade<br />

10.30 - 10.40 Questions and Discussion<br />

10.40 - 10.55 Morn<strong>in</strong>g Tea<br />

10.55 - 11.35 CASE STUDY<br />

Stepp<strong>in</strong>g stones to success - Mov<strong>in</strong>g forwards,<br />

but not always upwards<br />

For most people career paths are rarely l<strong>in</strong>ear.<br />

Opportunities can appear unexpectedly, and sometimes<br />

a move forward <strong>in</strong> your career may not always mean a<br />

move up. A successful leader must prepare a professional<br />

SUPER SAVER DISCOUNT<br />

Receive up to $300 off registration if you<br />

register and pay by 28 September 2016<br />

EARLY BIRD DISCOUNT<br />

Receive up to $150 off registration if you<br />

register and pay by 2 November 2016


Strategic <strong>Leadership</strong> to Drive Change and Engagement<br />

development plan but always be ready to embrace risk<br />

when necessary. In this session Lynwen shares her own<br />

remarkable leadership journey, from her appo<strong>in</strong>tment with<br />

the Australian Signals Directorate, to the Department of<br />

Defence, to First Assistant Secretary for the Department of<br />

Prime M<strong>in</strong>ister and Cab<strong>in</strong>et, and <strong>in</strong>sights <strong>in</strong>to what it means<br />

to lead with <strong>in</strong>tegrity. Discuss:<br />

• Approach<strong>in</strong>g career turn<strong>in</strong>g po<strong>in</strong>ts with resolve and relish<br />

• Practical <strong>in</strong>sights <strong>in</strong>to embody<strong>in</strong>g your own leadership<br />

pr<strong>in</strong>ciples<br />

• Manag<strong>in</strong>g significant career events and build<strong>in</strong>g <strong>in</strong>fluence<br />

Lynwen Connick FAS, Information Shar<strong>in</strong>g and<br />

Intelligence<br />

Department of Prime M<strong>in</strong>ister and Cab<strong>in</strong>et<br />

11.35 - 11.45 Questions and Discussion<br />

11.45 - 12.25 CASE STUDY<br />

Anchor<strong>in</strong>g visionary th<strong>in</strong>k<strong>in</strong>g to reality<br />

Reconcil<strong>in</strong>g personal priorities and responsibilities as a<br />

leader, and how these <strong>in</strong>teract your focus on role outcomes<br />

can be a particularly challeng<strong>in</strong>g notion, and one that<br />

Carol<strong>in</strong>e has met head-on <strong>in</strong> her career from her time with<br />

Family, Hous<strong>in</strong>g, Community Services and Indigenous<br />

Affairs, and now as Deputy Secretary for the Department<br />

of Human Services. In this session, Carol<strong>in</strong>e reflects on<br />

her own leadership journey, the challenges faced, and the<br />

skills that have grounded her success <strong>in</strong> an environment of<br />

constant change.<br />

• Understand<strong>in</strong>g accountability and authentic leadership<br />

• Build<strong>in</strong>g and ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g effective, long-term strategic<br />

partnerships<br />

• Consciously address<strong>in</strong>g career def<strong>in</strong><strong>in</strong>g moments<br />

Carol<strong>in</strong>e Edwards Deputy Secretary, Health and<br />

Information<br />

Department of Human Services<br />

12.25 - 12.35 Questions and Discussion<br />

12.35 - 1.35 Network<strong>in</strong>g Lunch<br />

1.35 - 2.15 CASE STUDY<br />

Risk vs credibility - Play to your strengths, but<br />

rise to the challenge<br />

There is no one def<strong>in</strong>ed path to leadership, no correct<br />

shape for a career <strong>in</strong> the Public Sector, but it is vital to have<br />

the confidence to back yourself and take advantage of<br />

unexpected opportunities when they present themselves.<br />

In order to ga<strong>in</strong> the trust of your team, however, it is critical<br />

to have a depth of knowledge as well as a breadth of<br />

experience, and f<strong>in</strong>d<strong>in</strong>g the right balance can be a nuanced<br />

skill nourished over time. With over 20 years’ leadership<br />

experience <strong>in</strong> the Public Sector, from an economist with<br />

the Department of Foreign Affairs and Trade to head<strong>in</strong>g up<br />

aged care access and quality for the Department of Health,<br />

Fiona has followed her strengths and developed her career<br />

with a focus on a credibility of pace.<br />

• Develop<strong>in</strong>g the confidence to communicate with<br />

<strong>in</strong>fluence<br />

• Overcom<strong>in</strong>g challenges and own<strong>in</strong>g your success<br />

• Practical tools for effectively lead<strong>in</strong>g through change<br />

Fiona Buff<strong>in</strong>ton FAS, Aged Care Access and Quality<br />

Department of Health<br />

2.15 - 2.25 Questions and Discussion<br />

FOLLOW THIS EVENT<br />

Tweet about this event us<strong>in</strong>g the hashtag #PSWL16 and<br />

@LiquidLearn<strong>in</strong>g for daily <strong>in</strong>dustry updates!<br />

2.25 - 3.15 INTERACTIVE PANEL DISCUSSION<br />

Forget work/life balance, make your life work better<br />

Successful senior leaders <strong>in</strong> the Australian Public Sector<br />

face a f<strong>in</strong>ely tuned balanc<strong>in</strong>g act, attend<strong>in</strong>g to a raft of<br />

compet<strong>in</strong>g responsibilities while ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g tight deadl<strong>in</strong>es<br />

and manag<strong>in</strong>g budget pressures. At the same time, <strong>in</strong> order<br />

to achieve peak potential, aspir<strong>in</strong>g leaders must learn to<br />

manage stress, juggle priorities and navigate the work /<br />

life conflict that the paths to senior leadership br<strong>in</strong>g. This<br />

<strong>in</strong>teractive discussion panel will share experiences, challenges<br />

and <strong>in</strong>sights for senior women, focus<strong>in</strong>g on the importance<br />

of prioritis<strong>in</strong>g health and wellbe<strong>in</strong>g alongside professional<br />

demands, and when to make the tough call. Discuss:<br />

• Strategies to improve effective time management<br />

• Lessons learnt and practical skills for personal and<br />

professional success<br />

• Ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g focus on health and wellbe<strong>in</strong>g with<br />

compromis<strong>in</strong>g ambition<br />

Bernadette O’Neill General Manager<br />

Fair Work Commission<br />

Emma Mason Assistant Commissioner, People<br />

Services<br />

Australian Electoral Commission<br />

Dr Joanne Loundes Assistant Secretary, Economic<br />

Analysis Branch<br />

Department of Foreign Affairs and Trade<br />

Jane Wood CASG Bus<strong>in</strong>ess Framework Project<br />

Department of Defence, Capability Acquisition and<br />

Susta<strong>in</strong>ment Group<br />

3.15 - 3.30 Afternoon Tea<br />

3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE<br />

Future directions for women’s leadership <strong>in</strong> the<br />

Australian Public Sector<br />

The Australian Public sector cont<strong>in</strong>ues to recognise the<br />

importance of support<strong>in</strong>g women <strong>in</strong> their leadership<br />

endeavours and departments and agencies are slowly<br />

work<strong>in</strong>g towards remov<strong>in</strong>g traditional barriers that stop<br />

women from access<strong>in</strong>g and acquir<strong>in</strong>g senior leadership<br />

positions. In this clos<strong>in</strong>g session we will explore the future<br />

of <strong>Women</strong>’s <strong>Leadership</strong> <strong>in</strong> the Australian Public Sector, and<br />

unpack the core themes that have emerged over the two<br />

days. It will provide an opportunity for speakers and audience<br />

members alike to share experiences and <strong>in</strong>sights as to how<br />

challenges can be overcome, and opportunities seized.<br />

• Key take-aways from the Summit<br />

• Putt<strong>in</strong>g it <strong>in</strong>to practice – Draw<strong>in</strong>g up actionable personal<br />

leadership plans<br />

• <strong>Leadership</strong> transition strategies and how you can support<br />

other future leaders<br />

Dr Karen Whitt<strong>in</strong>gham Director<br />

Impact Psychology Pty Ltd<br />

4.30 Conclud<strong>in</strong>g Remarks from the Chair<br />

and Summit Close<br />

WHO WILL ATTEND<br />

• Secretaries / Deputy<br />

Secretaries<br />

• Chief Executives / Director-<br />

Generals<br />

• First Assistant Secretaries /<br />

Assistant Secretaries<br />

• SES / EL Banded Officers<br />

• C-level Officers<br />

• Diversity / Advancement<br />

• General / Group Managers<br />

• Branch / Section Managers<br />

• Directors / Assistant Directors<br />

• Senior Managers<br />

• Human Resources /<br />

<strong>Leadership</strong> Programs<br />

Phone: +61 2 8239 9711<br />

Fax: +61 2 8239 9777<br />

www.liquidlearn<strong>in</strong>ggroup.com


Post-Summit Workshop<br />

8 December 2016<br />

9.00 - 4.30<br />

Impact, Influence and Image - Critical Behaviours of Successful <strong>Women</strong> Leaders <strong>in</strong> the Public Sector<br />

Senior women leaders <strong>in</strong> the Australian Public Sector face the everyday reality of work<strong>in</strong>g and manag<strong>in</strong>g teams <strong>in</strong> an emotionally charged, high pressure<br />

environment. This can present a number of challenges when it comes to positively <strong>in</strong>fluenc<strong>in</strong>g others and build<strong>in</strong>g strong and last<strong>in</strong>g relationships. When<br />

focus<strong>in</strong>g considerable energy on others it can be easy to dismiss personal well-be<strong>in</strong>g as a priority, which can have an adverse impact on your leadership.<br />

Prepar<strong>in</strong>g yourself for leadership requires the development of reflective th<strong>in</strong>k<strong>in</strong>g, self-awareness, plann<strong>in</strong>g and strategy. Aspir<strong>in</strong>g leaders can wait for their<br />

achievements and capabilities to be recognised by others, or they can take their career progression <strong>in</strong>to their own hands and become strategic about<br />

how they wish to advance.<br />

This workshop will equip women with the tools and practical knowledge to build confidence <strong>in</strong> their leadership abilities and to best position themselves to<br />

advance their careers. This hands-on, full-day <strong>in</strong>teractive learn<strong>in</strong>g session has been designed with both current and emerg<strong>in</strong>g leaders <strong>in</strong> m<strong>in</strong>d, it aims to<br />

equip participants with a practical leadership plan that they can use to navigate a successful career and advance to senior levels.<br />

Apply the pr<strong>in</strong>ciples of advanced communication to <strong>in</strong>fluence effectively and create last<strong>in</strong>g change<br />

• Increase confidence and build professional credibility<br />

• Create targeted development strategies to specific areas of leadership development<br />

• Develop skills <strong>in</strong> manag<strong>in</strong>g any conflict that diversity may br<strong>in</strong>g to corporate decision mak<strong>in</strong>g<br />

• How to say ‘no’ when necessary<br />

Elevate your leadership presence:<br />

• Self-assurance: Lead with power and confidence<br />

• A strong leadership profile: Develop and improve your presentation skills<br />

• Communication: Techniques to transform the way you communicate and ensure you get the right message across<br />

Identify and unlock your unique leadership strengths:<br />

• Develop emotional agility, resilience and build<strong>in</strong>g self-confidence<br />

• Self-empowerment to underp<strong>in</strong> career progression and risk-tak<strong>in</strong>g<br />

• Form connections between personal values and authentic leadership<br />

Step from aspir<strong>in</strong>g leader to executive leader:<br />

• Methods for confidently represent<strong>in</strong>g yourself as a leader and promot<strong>in</strong>g your leadership qualities to hir<strong>in</strong>g management<br />

• Hav<strong>in</strong>g the confidence to move from a specialist to a senior decision mak<strong>in</strong>g role with<strong>in</strong> your organisation<br />

• Develop a personalised and practical leadership plan<br />

Expert Facilitator: Louise Carter Chief Executive Officer and Founder Performance Partnership<br />

Louise is the Executive Director and owner of Performance Partnership and specialises <strong>in</strong> the Psychology of Communication.<br />

She has earned herself a reputation as a lead<strong>in</strong>g authority on Performance Excellence <strong>in</strong> Adults. Her successful career spans 23 years and she currently<br />

comb<strong>in</strong>es her studies <strong>in</strong> psychology, Neuro-science, coach<strong>in</strong>g and leadership to work with organisations and their people to effect dramatic and<br />

susta<strong>in</strong>able behavioural change.<br />

Her vision is to <strong>in</strong>spire, motivate and <strong>in</strong>fluence those she works with to be exemplars <strong>in</strong> their field.<br />

WORKSHOP SCHEDULE<br />

• 8.30 - 9.00 Registration<br />

• 9.00 - 10.40 Session One<br />

• 10.40 - 11.00 Morn<strong>in</strong>g Tea<br />

• 11.00 - 12.30 Session Two<br />

• 12.30 - 1.30 Lunch<br />

• 1.30 - 3.00 Session Three<br />

• 3.00 - 3.20 Afternoon Tea<br />

• 3.20 - 4.30 Session Four<br />

• 4.30 Close of Workshop<br />

TEAM BOOKINGS AVAILABLE<br />

TEAM OF<br />

TEAM OF<br />

TEAM OF<br />

3 4 5 6 7 8 +<br />

10%DISCOUNT<br />

15%DISCOUNT<br />

20%DISCOUNT<br />

TEAM BOOKINGS<br />

Receive a 20% discount when<br />

book<strong>in</strong>g a team of 8 to attend,<br />

please call: +61 2 8239 9711 or<br />

email: registration@liquidlearn<strong>in</strong>g.com.au<br />

SPONSOR TODAY!<br />

Limited sponsorship and exhibition opportunities<br />

available. For your chance to brand yourself as a<br />

market leader, please call: +61 2 8239 9711 or email:<br />

partnership@liquidlearn<strong>in</strong>g.com.au


The 8th National Public Sector<br />

<strong>Women</strong> <strong>in</strong> <strong>Leadership</strong> Summit<br />

2016<br />

5, 6, 7 & 8 December 2016<br />

Hyatt Hotel, Canberra<br />

120 Commonwealth Avenue,<br />

Canberra, ACT, 2600<br />

Ph: +61 2 6270 8222<br />

Book<strong>in</strong>g Form<br />

PSWL1216A - SM<br />

Organisation Name<br />

Address Suburb State Postcode<br />

Registration<br />

Information<br />

Book<strong>in</strong>g Contact Information<br />

Title Full Name Position Email Phone<br />

# Title Full Name or TBA Position Email Attendance Date/s<br />

1 c 5 c 6 & 7 c 8<br />

2 c 5 c 6 & 7 c 8<br />

3 c 5 c 6 & 7 c 8<br />

Delegate Information<br />

4 c 5 c 6 & 7 c 8<br />

5 c 5 c 6 & 7 c 8<br />

6 c 5 c 6 & 7 c 8<br />

7 c 5 c 6 & 7 c 8<br />

8 c 5 c 6 & 7 c 8<br />

9 c 5 c 6 & 7 c 8<br />

10 c 5 c 6 & 7 c 8<br />

No. #<br />

Options (per person)<br />

4 Days<br />

3 Days<br />

2 Days<br />

1 Day Workshop<br />

Standard Rate<br />

$4195 + GST = ($4614.50)<br />

$3495 + GST = ($3844.50)<br />

$2695 + GST = ($2964.50)<br />

$1495 + GST = ($1644.50)<br />

Early Bird Rate*<br />

$4045 + GST = ($4449.50)<br />

$3345 + GST = ($3679.50)<br />

$2545 + GST = ($2799.50)<br />

$1445 + GST = ($1589.50)<br />

Super Saver Rate**<br />

$3895 + GST = ($4284.50)<br />

$3195 + GST = ($3514.50)<br />

$2395 + GST = ($2634.50)<br />

$1395 + GST = ($1534.50)<br />

Value Plus Rate***<br />

$3795 + GST = ($4174.50)<br />

$3095 + GST = ($3404.50)<br />

$2295 + GST = ($2524.50)<br />

$1295 + GST = ($1424.50)<br />

Your Investment<br />

* Receive up to $150 off registration if you register and pay by 2 November 2016<br />

** Receive up to $300 off registration if you register and pay by 28 September 2016<br />

*** Receive up to $400 off registration if you register and pay by 24 August 2016<br />

TOTAL <strong>in</strong>cl GST<br />

All Prices listed <strong>in</strong><br />

Australian Dollars<br />

Group Discounts<br />

Available:<br />

10% off<br />

Standard Rate<br />

Team of 3 - 4<br />

15% off<br />

Standard Rate<br />

Team of 5 - 7<br />

20% off<br />

Standard Rate<br />

Team of 8 +<br />

Conditions: Group Discounts apply for book<strong>in</strong>gs made simultaneously. Only one discount applies.<br />

Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus,<br />

Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be<br />

claimed at the time of book<strong>in</strong>g. Liquid Learn<strong>in</strong>g Group reserves the right to have sole discretion<br />

on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are<br />

<strong>in</strong>cluded. Travel and accommodation are NOT <strong>in</strong>cluded. Registration Options are per person only.<br />

Please Note: Payment is required prior to attend<strong>in</strong>g this event.<br />

Payment Details<br />

c Credit Card<br />

c Cheque (payable to Liquid Learn<strong>in</strong>g Group Pty Ltd)<br />

c Electronic Funds Transfer<br />

c Please <strong>in</strong>voice me:<br />

Purchase Order No. #<br />

Credit Card Details - Please charge my credit card for this registration:<br />

Card Type c Visa c MasterCard c American Express<br />

Note: 2% surcharge applies to American Express payments<br />

Card Number<br />

Full Name as on card<br />

Expiry<br />

/<br />

Electronic Funds Transfer (EFT)<br />

Please transfer funds directly to:<br />

Westpac Account Name: Liquid<br />

Learn<strong>in</strong>g Group Pty Ltd<br />

BSB: 032 002<br />

Account No: 407 273<br />

SWIFT Code: WPACAU2S<br />

Amount<br />

Cardholder’s Contact Number<br />

Signature<br />

X<br />

Please quote ref PSWL1216A<br />

and registrant name<br />

Authoris<strong>in</strong>g Manager’s Details: This registration is <strong>in</strong>valid without a signature.<br />

Name Position Phone<br />

Authority<br />

Email<br />

Signature<br />

X<br />

Email this form to: registration@liquidlearn<strong>in</strong>g.com.au or Call us on: +61 2 8239 9711<br />

Date<br />

Registration Policy: If you are unable to attend this event, you may send a<br />

substitute delegate <strong>in</strong> your place at no additional cost. Please advise us of any<br />

substitutions as soon as possible. Alternatively, you may transfer your registration<br />

to another event run by Liquid Learn<strong>in</strong>g Group Pty Ltd. A 10% service fee may<br />

apply. Should you wish to cancel your registration, please notify us <strong>in</strong> writ<strong>in</strong>g as<br />

soon as possible and a credit note will be issued valid for use towards any future<br />

event held by Liquid Learn<strong>in</strong>g Group Pty Ltd <strong>in</strong> the twelve months follow<strong>in</strong>g date<br />

of issuance. Cancellation notifications received less than 14 days from the event<br />

runn<strong>in</strong>g will receive a credit note to the value of the registration fee less a service<br />

fee of $400 plus GST. Liquid Learn<strong>in</strong>g Group Pty Ltd does not provide refunds<br />

for cancellation. The prices above are based on one person per registration. It is<br />

not possible for multiple people to attend with<strong>in</strong> any day of the event on a s<strong>in</strong>gle<br />

registration. Split tickets, i.e. a different person attend<strong>in</strong>g each day of the event,<br />

can be arranged. A fee will apply. Please call us for details.<br />

Liquid Learn<strong>in</strong>g Group Pty Ltd takes all care to produce high quality events<br />

that deliver as promised. All advertised details are correct at time of publish<strong>in</strong>g.<br />

However, when circumstances beyond our control prevail, we reserve the right to<br />

change program content, facilitators or venues. We also reserve the right to cancel<br />

or reschedule events if circumstances arise whereby performance of the event<br />

is no longer feasible, possible or legal. Liquid Learn<strong>in</strong>g Group Pty Ltd will not be<br />

responsible for any loss or damage aris<strong>in</strong>g from any changes to or cancell<strong>in</strong>g or<br />

reschedul<strong>in</strong>g of an event. If an event is cancelled or rescheduled, Liquid Learn<strong>in</strong>g<br />

Group Pty Ltd will make every effort to contact every registered delegate; if an<br />

event is cancelled or you are unable to attend the rescheduled event you will be<br />

issued with a credit note valid for use towards any future Liquid Learn<strong>in</strong>g Group<br />

Pty Ltd event held <strong>in</strong> the twelve months follow<strong>in</strong>g date of issuance.<br />

Disclaimer: Liquid Learn<strong>in</strong>g Group Pty Ltd has taken due care <strong>in</strong> select<strong>in</strong>g<br />

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© 2016 Liquid Learn<strong>in</strong>g Group Pty Ltd ACN 108 415 354

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