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GSN March 2016 Digital Edition

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We’re All in This Together: Strategies for<br />

an engaged public workforce / Part One<br />

By Assistant Fire Chief<br />

John Linstrom (Retired)<br />

It is an unfortunate reality<br />

that we must discuss workplace<br />

security. In an age<br />

where the threat of domestic<br />

and foreign terrorism is<br />

real, and “active shooters”<br />

have become far too commonplace,<br />

the world cannot ignore this facet of<br />

emergency management and business<br />

continuity.<br />

When it comes to workplace security,<br />

a vigilant workforce begins with<br />

senior leadership. They must be the<br />

ones to recognize the need to invest<br />

in security, both with finances and<br />

<br />

implementing security-minded policies<br />

and procedures, and investing<br />

in some essential tools, management<br />

can create a culture of safety and se-<br />

<br />

of the worksite, and foster a confident<br />

and engaged workforce.<br />

The fact remains that<br />

the higher the security<br />

profile of a company, the<br />

less likely an attacker will<br />

be to consider that site as<br />

a target. When employees<br />

understand that we are all<br />

in this together, security<br />

becomes a mindset, and workplace<br />

safety is amplified. Here are some<br />

simple strategies to move your workplace<br />

toward a culture of security.<br />

Implement Processes<br />

ity.<br />

Tagged entry or swipe cards for<br />

<br />

to roam freely about a business or<br />

campus. Expanding this to visitors,<br />

by requiring everyone to have escorts<br />

or badges, is another best practice.<br />

Certainly, there have been instances<br />

where authorized individuals have<br />

used their issued badges and credentials<br />

to gain access to engage in a<br />

violent act, but the implementation<br />

of these practices have undoubtedly<br />

deterred non-employees and contractors<br />

from perpetrating a shooting at<br />

more hardened locations.<br />

It is important to have response<br />

processes in place from the mundane<br />

to the serious. If employees can be<br />

confident in the process, they can en-<br />

20<br />

<br />

Encourage Vigilance and Reporting<br />

Organizations that have a collective<br />

awareness of hazards, threats, and<br />

suspicious activities are better able<br />

to identify the elements of concern<br />

quickly. This information is processed<br />

and collated to develop intelligence<br />

that may assist authorities in pre-<br />

<br />

to enable shared situational awareness<br />

allows every team member to be<br />

a sensor and all can contribute to a<br />

clear picture of how secure the work<br />

environment is at any given time.<br />

Employees should be advised to<br />

report individuals who have been<br />

spotted taking pictures of security<br />

gates, rear doors, and service areas,<br />

as this may lead to disrupting a “dry<br />

run” or rehearsal by a group planning<br />

<br />

back” on an authorized person using<br />

their swipe card to enter a secure door,<br />

or drive-through gate, may be pursuing<br />

an array of criminal intents. All<br />

members of the organization should<br />

be trained not only to observe, but<br />

also to challenge anyone unescorted,<br />

who is attempting to gain unauthorized<br />

access with no visible visitors<br />

badge. Vigilance is the keyword.<br />

All team members have a shared<br />

responsibility to patrol and observe

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