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2014/15 Annual Report

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<strong>Annual</strong> <strong>Report</strong> <strong>2014</strong>/<strong>15</strong><br />

17<br />

Developments on the interchange front are largely positive. The rule that one cannot withdraw cash at tills has been abolished and this has lowered withdrawal<br />

fees. Furthermore, the South African Reserve Bank (SARB) has become the new objective setter of interchange rates and has subsequently set new interchange<br />

rates for ATM and card interchange through the Interchange Determination Project (IDP).<br />

A concern is that, although restrictive card rules have been removed and access to the payment system for clearing non-bank participants has been implemented,<br />

access to the National Payment System (NPS) remains limited. Access to the NPS as a non-bank clearing system has been limited to Diners Club and Postbank<br />

only, and has thus not allowed non-banks to be a settlement participant. Non-banks have to partner with banks in order to settle payments. This reduces the nonbanks’<br />

ability to be effective competitors and increases the cost of providing a service. It also limits the ability of innovative payment service providers, such as<br />

mobile money, to implement services that increase access to financial services for poor people. Although access to the NPS is a concern, SARB and National<br />

Treasury are working to address these issues, balancing healthy prudential and competitive needs.<br />

7.5. Monitoring of conditions in Telecoms and Grain Storage and Trading sectors<br />

In the year under review, the Commission monitored the implementation of the remedies it had imposed in its settlement agreements with Telkom and Senwes,<br />

respectively. A summary of the cases and the status of the remedial action follows:<br />

7.5.1. First settlement agreement with Telkom SA SOC Limited 8<br />

On 13 July 2013, the Tribunal confirmed a settlement agreement concluded between the Commission and Telkom. This matter concerned five complaints, lodged<br />

by Internet Solutions (Pty) Ltd (“IS”) 9 , the Internet Division of Multichoice Subscriber Services (Pty) Ltd (“MWEB”) 10 , Verizon (Pty) Ltd (“Verizon”) 11 , and Internet<br />

Service Providers’ Association (“ISPA”) 12 , against Telkom SA SOC Limited (“Telkom”) 13 . In these complaints, it was alleged that Telkom has contravened section<br />

8(a), 8(b), 8(c) and 8(d)(iii) of the Competition Act.<br />

Pursuant thereto, Telkom has to date fully complied with all of the deadlines set out in the settlement agreement, including:<br />

Concluding the Memorandum of Agreement with the Commission containing a cooperation and dispute resolution procedure;<br />

Paying an administrative penalty of R200 million in three instalments;<br />

Circulating a statement to employees summarising the contents of the settlement agreement;<br />

Implementing <strong>2014</strong> price reductions; and<br />

Submitting a Competition Law Compliance Programme.<br />

8<br />

CT Case No: 016865<br />

9<br />

IS’ complaint was lodged on 29 June 2005.<br />

10<br />

Mweb lodged two complaints, the first complaint on 29 June 2005, and the second one on<br />

5 June 2007.<br />

11<br />

Verizon’s complaint was lodged on 2 April 2007.<br />

12<br />

ISPA’s complaint was lodged on 12 December 2005.<br />

13<br />

All of these complaints were consolidated in terms of Rule 17(2) of the Competition<br />

Commission’s Rules.

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