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18 OPINION TUESDAY 9 AUGUST 2016<br />

CITYAM.COM<br />

FORUM<br />

EDITED BY TOM WELSH<br />

How going public changes the<br />

role of the chief executive forever<br />

Bernard Liautaud, managing partner of<br />

Balderton Capital and the first ever<br />

European entrepreneur to take a<br />

company public on Nasdaq, lifts the lid<br />

on the life of a chief executive of a public<br />

company in an open letter to Mike<br />

Tuchen, the chief executive of software<br />

company Talend, which listed on Nasdaq<br />

at the end of last month.<br />

Hi Mike,<br />

Congratulations on a great stock<br />

market debut and for all you have<br />

done for Talend so far. As I’m sure you<br />

know by now, your job as a chief executive<br />

has changed forever. As you prepare<br />

for this new chapter, I thought I<br />

would share a few things I’ve learned.<br />

THAT WONDERFUL (AWFUL) THING<br />

CALLED THE STOCK PRICE<br />

It is mesmerising to see your share<br />

price on the ticker for the first time,<br />

and it is tempting to monitor it constantly.<br />

But the novelty wears off,<br />

especially when people start to use<br />

the constantly fluctuating number as<br />

a yardstick for your own performance.<br />

Your team needs to know that it is an<br />

indicator of company performance<br />

over the long term, not a day-to-day<br />

barometer.<br />

Your share price can be blown<br />

around in the breeze by market fluctuations,<br />

economic outlook, political<br />

instability, currency movements, and<br />

even your rivals’ results. Make it clear<br />

to your team that you will stay<br />

focused on the business regardless of<br />

stock fluctuations. Perform well and<br />

the stock price will eventually reflect<br />

your success.<br />

PUBLIC MEANS PUBLIC<br />

Every quarter you will release earnings<br />

to Wall Street. Everything that<br />

SPECULATION is building over<br />

who will replace Raghuram<br />

Rajan, the much-admired governor<br />

of India’s central bank,<br />

amid growing expectations<br />

that an announcement will be made<br />

soon.<br />

Rajan, one of India’s key reform figures,<br />

is stepping down in September.<br />

His three-year term wasn’t extended<br />

despite his important role in helping<br />

restore investors’ faith in the way the<br />

economy is run.<br />

Inflation has fallen under his watch,<br />

as have interest rates. Foreign<br />

exchange reserves of some $362bn are<br />

near record levels. Problem loans in<br />

the banking system are finally being<br />

tackled. The country has been one of<br />

the greatest beneficiaries of the windfall<br />

gains from cheaper oil, but government<br />

finances are healthier too.<br />

The days when India was derided as a<br />

“Fragile Five” economy seem long ago,<br />

and the country is now feted as one of<br />

the few shining stars within the<br />

emerging markets constellation.<br />

Rajan represents that rarest of things<br />

in emerging markets: a public servant<br />

whose competence is admired around<br />

was once a private conversation will<br />

become a detailed press release and a<br />

two-hour phone call with well-prepared<br />

analysts. The transcript of this<br />

call will be available to anyone who<br />

wants it, and even your tone of voice<br />

will be analysed.<br />

Private investors are used to results<br />

that are “not quite on budget”. Public<br />

investors, in contrast, have little tolerance<br />

for even a small earnings-pershare<br />

miss. Poor results, or even good<br />

results with a lowered guidance, will<br />

send the stock tumbling. It is often<br />

said that it takes six good quarters to<br />

recover fully from a bad one.<br />

Forecasting is one of the hardest<br />

things to master. You have to issue<br />

guidance but also watch the “consensus”.<br />

If your guidance is too low, the<br />

analysts’ consensus will be higher. Fail<br />

to reach the consensus in the next<br />

quarter and you may be punished,<br />

even if you have beaten your forecast.<br />

YOUR SHAREHOLDERS AND BOARD<br />

MEMBERS WILL NO LONGER BE ONE<br />

AND THE SAME<br />

Many private chief executives grow<br />

close to their investors, who often<br />

become mentors. However, over the<br />

next few years most of us will make<br />

way for independent board members.<br />

Take the time to choose an experienced<br />

board with different expertise<br />

and backgrounds, who will challenge<br />

and support you equally. Perhaps<br />

most importantly, pick people who<br />

have the time to be engaged. There is<br />

little point in having a brilliantly qualified<br />

board that you never speak to.<br />

You must also take care of your public<br />

shareholders. They have entrusted<br />

you with close to $100m. Building<br />

strong relationships with them, and<br />

communicating openly and regularly,<br />

the world; whose private affairs are<br />

untainted; someone who speaks his<br />

mind and is free from inappropriate<br />

political influence.<br />

However, he also alienated some in<br />

the ruling Bharatiya Janata Party by<br />

being so outspoken and because of his<br />

refusal to cut interest rates at a faster<br />

pace – a move that would score points<br />

with voters but risks conceding<br />

ground in the fight against inflation.<br />

One serious constraint to reforms<br />

has been the inability of the state-controlled<br />

banks, saddled with bad loans,<br />

to support investment. Rajan forced<br />

the country’s lenders to conduct asset<br />

quality reviews as the first step<br />

towards identifying and dealing with<br />

these loans – a long and painful<br />

process that is unpopular with some of<br />

the country’s most powerful businessmen.<br />

A credible successor will ensure that,<br />

when the going gets tough, the task of<br />

cleaning up bank balance sheets isn’t<br />

quietly swept under the carpet.<br />

While the markets may welcome the<br />

prospect of more central bank stimulus<br />

– the stock market has actually<br />

strengthened since Rajan’s departure<br />

Bernard<br />

Liautaud<br />

Becoming a public<br />

chief executive<br />

comes, of course,<br />

with great<br />

responsibilities, but<br />

it is the most thrilling<br />

adventure a person<br />

can have<br />

will help to gain their trust. The<br />

grilling questions of research analysts<br />

and shareholder technical teams can<br />

offer great insight on what really matters<br />

to your business, and therefore to<br />

your shareholders.<br />

YOUR FIRST CLASS MANAGEMENT<br />

TEAM<br />

As the chief executive, you will manage<br />

less and lead more. Part of your<br />

role has been, and continues to be, fulfilling<br />

that age-old piece of advice: surround<br />

yourself with people better<br />

than you. A strong management team<br />

is now more important than ever.<br />

Creating and leading a highly functional<br />

team is the most rewarding<br />

experience a chief executive can have.<br />

was announced on 18 June – excessive<br />

easing will undermine the monetary<br />

policy discipline that has been a hallmark<br />

of his tenure.<br />

What India also doesn’t need is a<br />

compliant governor who will only<br />

weaken the central bank’s independence.<br />

Rajan’s successor needs to have<br />

the courage to eschew the quick-fixes<br />

beloved of politicians and champion<br />

lasting solutions.<br />

That said, the wheels of reform are<br />

already in motion. Many of Rajan’s<br />

most important achievements – a<br />

credible Monetary Policy Committee,<br />

inflation-targeting and the overhaul<br />

of bankruptcy rules – are backed by<br />

legislation and have Modi’s support.<br />

This will help ensure policy continuity.<br />

Those who have been linked to the<br />

Building complete trust, working in<br />

full cooperation, and being all aligned<br />

behind clear and coherent objectives<br />

feels like magic. Don’t take that precious<br />

equilibrium for granted, as it is<br />

your biggest asset.<br />

COMPANY CULTURE DOES NOT HAVE<br />

TO CHANGE<br />

When you employ 500 people,<br />

employees fondly recall a time when<br />

there were only 100, when everyone<br />

knew each other and when decisions<br />

could be made in minutes. When you<br />

have 2,000 employees, people will<br />

reminisce about how good and cosy<br />

things were when you were “only”<br />

500.<br />

The IPO usually signals a new period<br />

of growth, and a strong chief<br />

executive can ensure that the company<br />

remains nimble, by keeping everyone<br />

informed and empowered. But<br />

this will require effort, focus, and<br />

time on your part. Communicate even<br />

more, ensure the organisation’s structure<br />

doesn’t hinder staff, and build<br />

company traditions and habits that<br />

unite your team.<br />

ENJOY IT<br />

Becoming a public chief executive<br />

comes, of course, with great responsibilities,<br />

but it is the most thrilling<br />

adventure a person can have. You have<br />

set the company on a terrific path.<br />

You have given it financial power and<br />

access to markets. You have given it a<br />

visibility that it never enjoyed before.<br />

You have given it the opportunity to<br />

acquire businesses if you so wished.<br />

Enjoy every moment.<br />

Congratulations for making your<br />

company part of this exclusive club,<br />

and good luck for the many years<br />

ahead.<br />

India risks squandering its hard-won gains<br />

if it abandons monetary policy discipline<br />

Adrian<br />

Lim<br />

job include: Reserve Bank of India<br />

deputy governor Urjit Patel; former<br />

deputy governors Rakesh Mohan and<br />

Subir Gokarn; the government’s chief<br />

economic adviser Arvind<br />

Subramanian; economic affairs secretary<br />

Shaktikanta Das; vice chairman<br />

of the NITI Aayog, an economic think<br />

tank, Arvind Panagariya; and State<br />

Bank of India chair Arundhati<br />

Bhattacharya.<br />

Whoever is selected, however, will<br />

face a potential early test amid growing<br />

doubts about the global recovery.<br />

While India’s capital markets are relatively<br />

insulated, the country relies on<br />

foreign investment and isn’t immune<br />

from the forces constraining global<br />

growth.<br />

Rajan, a former IMF high-flier,<br />

grasped this instinctively. His<br />

successor may be more of a New Delhi<br />

insider, but he or she must strive to be<br />

outward-looking. Otherwise the country<br />

risks squandering its hard-won<br />

gains.<br />

£ Adrian Lim is senior investment<br />

manager at Aberdeen Asset<br />

Management.<br />

DEBATE<br />

Q: As May pushes<br />

cash payouts for<br />

households,<br />

would sharing the<br />

proceeds of shale<br />

turbocharge the<br />

dash for gas?<br />

Michael<br />

Hulme<br />

YES<br />

Sharing the proceeds of shale with<br />

individual households as well as local<br />

councils will help kick-start the process,<br />

yes. The driver of shale development in<br />

the US was the existence of mineral<br />

rights – simply put, the ownership of<br />

what lies under the ground by the owner<br />

of the property or land. That doesn’t<br />

exist in the UK, as the Exchequer owns<br />

the rights to oil and gas and other<br />

minerals below ground. However, if<br />

royalties were payable which provided a<br />

meaningful share to the landowner, the<br />

council, and the exchequer, then that<br />

would help bring all parties together<br />

through mutual financial interest. In the<br />

US, royalties for landowners often<br />

represent around 15 per cent or more of<br />

total revenues from the sale of gas, with<br />

local taxes often adding a further 7-8 per<br />

cent to that amount. Royalties or<br />

stakeholder payments of as little as 5-10<br />

per cent in the UK could help provide the<br />

right financial incentives that localities<br />

need to cut through the red tape and get<br />

fracking!<br />

£ Michael Hulme is head of commodities<br />

at Carmignac.<br />

Jonathan<br />

Robinson<br />

NO<br />

This policy change is not enough to kickstart<br />

a shale gas boom. Opposition to<br />

shale gas in the communities where it<br />

has been proposed runs deep, and many<br />

are likely to perceive this as a bribe to<br />

buy their support. There are several<br />

practical challenges. Because payments<br />

are made on production royalties, if gas<br />

flows are weak, residents would get a<br />

much lower payment than expected.<br />

Even if flow rates are high, it could take<br />

five years for volume production to be<br />

reached, so residents would be<br />

committing themselves to a property for<br />

at least five years, a potential challenge<br />

in the mobile UK property market. What<br />

of the impact on house prices? Certainly,<br />

in the south east of England, a £10,000<br />

payment is nothing if you feel the value<br />

of your house could decline by much<br />

more. Finally, this could be very divisive<br />

for local communities, pitting against<br />

each other those who want (or need) the<br />

money and those who are strongly<br />

opposed.<br />

£ Jonathan Robinson is principal<br />

consultant at Frost & Sullivan.

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