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Driving operational performance in oil and gas

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m<br />

m<br />

m<br />

O p e rat i o n al e x ce l l e n ce re s u l t s i n b e t t e r o u t co m<br />

e s<br />

S t r a t e g i c d e c i s i o n - m<br />

a k i n g<br />

B e t t e r q u e s t i o n B e t t e r a n s w e r B e t t e r o u t c o m e<br />

A NOC sought to improve the way<br />

its top management was mak<strong>in</strong>g key<br />

s t rat e g i c d e ci s i o n s . A n o rg an i z at i o n<br />

with multiple subsidiaries, the NOC<br />

f ace d a chal l e n g e t o as s e s s t he<br />

i m p act o f m aj o r s t rat e g i c d e ci s i o n s ,<br />

M& A act i v i t y an d o t he r l arg e<br />

<strong>in</strong>vestment projects it was mak<strong>in</strong>g on<br />

key f<strong>in</strong>ancial metrics of its entities<br />

an d at t he co n s o l i d at e d l e v e l . T he<br />

NOC had to answer the question:<br />

“ C an re - e v al u at i n g o u r d e ci s i o n -<br />

mak<strong>in</strong>g strategy help us develop<br />

t he m o s t o p t i m al co m b i n at i o n o f<br />

i n v e s t m e n t d e ci s i o n s ? ”<br />

• ►Our team identified revenue <strong>and</strong><br />

co s t d ri v e rs re l e v an t t o e ach p art o f<br />

t he b u s i n e s s .<br />

• ►We created a flexible, transparent<br />

<strong>and</strong> robust decision-mak<strong>in</strong>g model<br />

t hat e n ab l e s b e t t e r b u s i n e s s<br />

p e rf o rm an ce , cal cu l at e s K P I s , an d<br />

identifies <strong>and</strong> quantifies the key<br />

risks for better risk management<br />

an d m i t i g at i o n .<br />

• ►We designed a documented<br />

p ro ce s s , he l d t rai n i n g s f o r al l<br />

stakeholders <strong>and</strong> ensured our<br />

o d e l w o u l d b e s u b j e ct t o<br />

cont<strong>in</strong>uous development to make<br />

i t s u s t ai n ab l e i n a chan g e - d ri v e n<br />

e n v i ro n m e n t .<br />

Our strategic decision-mak<strong>in</strong>g model<br />

empowered the NOC to make better<br />

i n f o rm e d s t rat e g i c d e ci s i o n s . T he t o p<br />

decision-makers now work with more<br />

t ran s p are n t i n f o rm at i o n , e n ab l i n g<br />

t he m t o m o re cl e arl y an al y z e t he<br />

i m p act o f t he i r s t rat e g i c d e ci s i o n s o n<br />

both the consolidated group’s <strong>and</strong><br />

its <strong>in</strong>dividual subsidiaries’ f<strong>in</strong>ancial<br />

p e rf o rm an ce . O u r m o d e l has b o o s t e d<br />

the NOC’s analytical capability<br />

an d co n s i s t e n cy i n p e rf o rm an ce<br />

m an ag e m e n t acro s s s u b s i d i ari e s .<br />

T a c t i c a l d e c i s i o n - m<br />

a k i n g<br />

B e t t e r q u e s t i o n B e t t e r a n s w e r B e t t e r o u t c o m e<br />

A n o rg an i z at i o n w as s t ru g g l i n g t o<br />

keep its assets <strong>in</strong>tact while cont<strong>in</strong>u<strong>in</strong>g<br />

t o b e a l e ad i n g s e rv i ce p ro v i d e r an d<br />

juggl<strong>in</strong>g significant <strong>in</strong>ternal spend.<br />

T he o rg an i z at i o n had t o an s w e r<br />

the question: “Will <strong>performance</strong><br />

improvement help identify significant<br />

co s t s av i n g s ? ”<br />

• W e an al y z e d an d e v al u at e d<br />

the ma<strong>in</strong>tenance team’s work<br />

p ro ce d u re s an d t he cri t i cal<br />

p e rf o rm an ce e l e m e n t s t he y<br />

s t ru g g l e d w i t h d ai l y .<br />

• ►We redesigned the ma<strong>in</strong>tenance<br />

team’s processes, streaml<strong>in</strong><strong>in</strong>g their<br />

work rout<strong>in</strong>es to more effectively<br />

l<strong>in</strong>k to one another <strong>and</strong> scale up<br />

t he i m p act o f s i n g l e m ai n t e n an ce<br />

e f f o rt s .<br />

• ►We <strong>in</strong>troduced a lead<strong>in</strong>g-practice<br />

s t af f p e rf o rm an ce as s e s s m e n t<br />

to make successes measurable,<br />

e n s u re co n t i n u o u s i m p ro v e m e n t<br />

an d s p re ad t o p p e rf o rm an ce i n t he<br />

l o n g ru n .<br />

Our client’s annual costs for <strong>in</strong>ternal<br />

ai n t e n an ce s e rv i ce s d e cre as e d<br />

b y ro u g hl y 15% o f t o t al i n t e rn al<br />

ai n t e n an ce co s t s . I n ad d i t i o n t o<br />

the f<strong>in</strong>ancial impact opportunities,<br />

our client benefited from higher<br />

p e rf o rm an ce o f i t s m ai n t e n an ce<br />

t e am s , w hi ch are n o w b e t t e r<br />

o rg an i z e d an d m o re m o t i v at e d .<br />

<strong>Driv<strong>in</strong>g</strong> <strong>operational</strong> <strong>performance</strong> <strong>in</strong> <strong>oil</strong> <strong>and</strong> <strong>gas</strong> |<br />

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