User Guide Pulpmatic Uno V2.1

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Symptom Possible Cause Action F3– Flashing Lid cannot open or lid cannot close or locks cannot operate Turn OFF the electrical power for 30 seconds, turn electrical power on, and activate the foot cup Check there are no obstructions under the lid or around the chamber seal Check the locks operate and sit central to the opening on the bezel If the fault persists, call your DDC Dolphin or authorised support agent F4 – Flashing Periodic Service is Due The Pulpmatic macerator can be used as normal in F4 conditions Call your approved DDC Dolphin or authorised support agent to conduct a maintenance visit on the machine F7 – Flashing No current drawn by the cutting motor Turn OFF the electrical supply, wait 30 seconds, turn the electrical supply on, if the fault persists Call your approved DDC Dolphin or authorised support agent to conduct a diagnostic visit on the machine F9 – Flashing Electrical current consumed at incorrect time Turn OFF the electrical supply, wait 30 seconds, turn the electrical supply on, if the fault persists Call your approved DDC Dolphin or authorised support agent to conduct a diagnostic visit on the machine Copyright © 2015 DDC Dolphin Ltd. Page 30 of 36 December 15 UG-Uno-V2.1
Other Faults Symptom Possible Cause Action There are no lights on the machine No electrical power to the machine Check the local electrical switch is on Replace the fuse in the electrical outlet Check other electrical items in the area are live Check the circuit breaker in the fuse board Seek assistance from electrically competent person or call DDC Dolphin or an authorised support agent for assistance The chamber is not clear at the end of a cycle Too many items placed in chamber Or Non maceratable goods in chamber Run a cycle with no additional products Check all items placed in machine are maceratable Reduce load if multiple wipes or SAP are used The lid will open but will not run a cycle The water tank is not full If the green READY light is flashing, the water tank is not full Check you can hear the noise of running water. (The tank filling with water) If there is no running water check the local supply tap is turned off Seek the assistance of a competent maintenance person, DDC Dolphin or an authorised support agent for assistance Has machine been overloaded and pulp or other items remain in the cylinder Unplug the machine or remove the fuse from the isolator then clear pulp from chamber Check drains have not blocked, possibly indicated by a build-up of water in the chamber If necessary have drains cleared this will permit water to leave the chamber Copyright © 2015 DDC Dolphin Ltd. Page 31 of 36 December 15 UG-Uno-V2.1
Page 1 and 2: User Guide Pulpmatic® Uno Macerato
Page 3 and 4: 7.12 Emergency action .............
Page 5 and 6: 3. Cautionary notes Failure to read
Page 7 and 8: 4.5 Programmable speaker (optional)
Page 9 and 10: 6. Operation 6.1 How it works The D
Page 11 and 12: Upper chamber Cutting disc & blades
Page 13 and 14: 6.3 Non-maceratable items Detailed
Page 15 and 16: 6.5 Operating Instructions DDC Dolp
Page 17 and 18: Starting the Machine - Fully-automa
Page 19 and 20: 6.8 Wipes & toilet paper DDC Dolphi
Page 21 and 22: 7.3 Lid operation The operation of
Page 23 and 24: 7.7 Changing the chemical bottle (o
Page 25 and 26: 7.13 Wall poster Copyright © 2015
Page 27 and 28: 8.2 Lid and chamber seal The lid ar
Page 29: 9. Fault codes Symptom Possible Cau
Page 33 and 34: 10. Warranty All DDC Dolphin produc
Page 35 and 36: 11. Contact details Company Name: D

User Guide Pulpmatic Uno V2.1

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