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Post-Conference Workshop 9.00 - 4.30 - 16 & 17 March 2017<br />

Leadership skills for <strong>Learning</strong> and Development professionals<br />

<strong>Learning</strong> and development professionals own a unique place within their organisation, tackling the complexities of aligning workforce capability with<br />

organisational goals, through sourcing and implementing the perfect training methodologies and technologies.<br />

This 2-day interactive workshop will give delegates the tools they need to effectively guide and support their team through complex changes, whilst<br />

fostering workforce development. Delegates will learn how to tailor their communication and behaviour and will gain an insight into how this affects their<br />

team’s capability. Throughout a series of expert-led sessions, delegates will experience a range of new techniques and processes to assist them in<br />

overcoming the common challenges of this dynamic field.<br />

This hands-on workshop will explore the foundations of good leadership, provide insight into communication styles and engaging with staff and<br />

stakeholders, and provide practical solutions to problems commonly faced by learning and development professionals. Delegates will acquire and build on<br />

the key skills necessary to enhance their leadership performance.<br />

Day 1 - 16 March<br />

The neuroscience of leadership<br />

• Understanding your brain at work<br />

to enhance performance<br />

• Techniques for optimising your<br />

mental performance<br />

• Developing self-awareness: identify<br />

strengths and development needs<br />

• Understanding the role of selfregulation<br />

on thoughts, emotions<br />

and leadership behaviour<br />

Emotional Intelligence for leaders<br />

• Why emotion belongs in the<br />

workplace<br />

• Understanding and harnessing<br />

your emotion to enhance<br />

leadership performance<br />

• Using emotion to motivate and<br />

influence<br />

• Building and managing effective<br />

relationships<br />

Enhancing team capability and<br />

performance<br />

• Providing feedback that creates<br />

motivation and positivity<br />

• Leading through conflict<br />

• Incentives and the effects they<br />

have on team performance<br />

• Working effectively as a team:<br />

cohesiveness, shared direction and<br />

motivation<br />

Building resilience in you and your<br />

teams<br />

• The role and impact of judgement<br />

and emotional resilience on<br />

performance<br />

• How to deal with uncertainty and<br />

ambiguity<br />

• Self-management exercises and<br />

coping mechanisms to foster<br />

resilience<br />

• Tools for creating and maintaining<br />

a resilient team<br />

Day 2 - 17 March<br />

Change management for learning<br />

and development leaders<br />

• Creating the right mindset to<br />

facilitate change<br />

• Leadership drivers for successfully<br />

implementing change<br />

• Leading people through change<br />

and uncertainty<br />

• Tools to effectively manage the<br />

process of change<br />

Strategies for overcoming<br />

leadership barriers<br />

• Managing non-performance<br />

• Understanding and setting<br />

appropriate expectations<br />

• Breaking down barriers to critical<br />

thinking<br />

• Framing situations to enhance<br />

positive outcomes<br />

Advanced coaching skills<br />

for <strong>Learning</strong> & Development<br />

professionals<br />

• Developing a toolkit to know when<br />

to ask and when to tell<br />

• How to use effective questioning<br />

techniques for accountability<br />

• Facilitating a ‘test & learn’<br />

environment<br />

• Encouraging support and buy-in<br />

The power of communication<br />

• Creating an open communication<br />

environment<br />

• Strategies for ‘managing up’<br />

• Communicating to persuade and<br />

influence<br />

• Overcoming communication<br />

challenges<br />

Expert Facilitator:<br />

Nicole Grainger-Marsh<br />

Executive Coach and Consultant<br />

TPC Leadership<br />

Nicole is a leading Executive and Career Coach, with a client list as diverse as it is long. She is uniquely positioned to support her clients, combining her<br />

decades of senior level corporate experience with her expertise as a qualified, ICF (International Coaching Federation) credentialed Coach.<br />

Nicole’s individually tailored coaching programs include the latest EQ (emotional intelligence) Leadership Assessments, and blend evidence based<br />

research from the areas of positive psychology and neuroscience, with a practical, solution focussed coaching approach.<br />

As a seasoned business leader, Nicole brings first-hand experience & extensive knowledge of the business environment to her clients. She understands<br />

the pressures, expectations and challenges faced, having held senior roles for large corporations across the globe in multiple disciplines and industries.<br />

She has spent more than twenty years working in high performing environments as a senior business leader for some of the World’s leading brands,<br />

including Yahoo, Telstra, NEC, Accor Hotels and British Telecom. Nicole has led large, cross-functional teams and has been responsible for business<br />

success, as well as the coaching and development of individuals at all levels of business.<br />

Today Nicole combines her passion for supporting individuals to develop their careers and leadership capabilities, with her continued work in the<br />

corporate arena as a Non-Executive Director, helping businesses to lead their people to success.<br />

TEAM BOOKINGS<br />

Receive a 20% discount when<br />

booking a team of 8 to attend,<br />

please call: +61 2 8239 9711 or<br />

email: registration@liquidlearning.com.au<br />

SPONSOR TODAY!<br />

Limited sponsorship and exhibition opportunities<br />

available. For your chance to brand yourself as a<br />

market leader, please call: +61 2 8239 9711 or email:<br />

partnership@liquidlearning.com.au

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