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CLC WORLD RESORTS & HOTELS<br />
CLC CASTILLO DEL REY<br />
Two New Travel Centres<br />
To feed the burgeoning sales pipeline and produce new leads, CLC<br />
World has opened two new CLC World Travel Centres in Manchester and<br />
Milton Keynes in the U.K. Providing the brand with greater accessibility<br />
for a wider geographical spread, the offices help bolster the company’s<br />
city-based strategy.<br />
Within these new Travel Centres, the latest developments in technology<br />
allow CLC to take customers on an interactive journey of discovery<br />
through their products. Videos on high-definition panels in reception areas<br />
establish brand identity from the outset. A small theater at the Conduit<br />
Street Travel Centre in London allows customers to fully explore the CLC<br />
CLUB LA COSTA YACHT CLUB<br />
Experience, while the ESA is shown on dedicated 32-inch screens.<br />
The success of focusing on the customer journey and experience is<br />
quite apparent from the early results from the two new CLC World Travel<br />
Centres, both easily hitting their sales targets in the first month of operation.<br />
Future Models<br />
Going forward, CLC World foresees the continued expansion of the<br />
company’s Travel Centres across the U.K., with all sites fully converted<br />
to the new digital format in early 2017.<br />
Integrated social media on clcworld.com and the continuing drive<br />
for high engagement rates across all relevant social media platforms will<br />
further enable brand awareness and enhance member interaction. Fresh<br />
content will keep the website current and interesting, with further evolutions<br />
planned for 2017.<br />
At the heart of CLC World’s designs for the future are the core values<br />
that have been the driving force behind the company since day one:<br />
namely, Peires’ mission “to deliver memorable holiday experiences serviced<br />
to standards that consistently exceed customer expectations.”<br />
With this in mind, the member website will also be redesigned in 2017<br />
to provide improved functionality and reflect the corporate website<br />
approach.<br />
CLC World is committed to continuing its design odyssey into the<br />
foreseeable future.<br />
CLC World Resorts & Hotels<br />
Developer:<br />
Headquarters:<br />
Product:<br />
Price:<br />
Resorts:<br />
Website:<br />
Club La Costa (U.K.) Plc; Roy Peires, chairman and founder<br />
U.K.; offices in Spain and U.S.<br />
Fractional Destinations Club, Fractional Property Owners Club, CLC Signature Collection,<br />
Club La Costa Yacht Club, and Canaltime<br />
Points packages raging from US$8,000 to US$80,000<br />
31 mixed-use resorts in U.S., U.K. (England and Scotland), Spain, Austria, and Turkey<br />
clcworld.com<br />
FAST FACTS<br />
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