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CLC WORLD RESORTS & HOTELS<br />

CLC CASTILLO DEL REY<br />

Two New Travel Centres<br />

To feed the burgeoning sales pipeline and produce new leads, CLC<br />

World has opened two new CLC World Travel Centres in Manchester and<br />

Milton Keynes in the U.K. Providing the brand with greater accessibility<br />

for a wider geographical spread, the offices help bolster the company’s<br />

city-based strategy.<br />

Within these new Travel Centres, the latest developments in technology<br />

allow CLC to take customers on an interactive journey of discovery<br />

through their products. Videos on high-definition panels in reception areas<br />

establish brand identity from the outset. A small theater at the Conduit<br />

Street Travel Centre in London allows customers to fully explore the CLC<br />

CLUB LA COSTA YACHT CLUB<br />

Experience, while the ESA is shown on dedicated 32-inch screens.<br />

The success of focusing on the customer journey and experience is<br />

quite apparent from the early results from the two new CLC World Travel<br />

Centres, both easily hitting their sales targets in the first month of operation.<br />

Future Models<br />

Going forward, CLC World foresees the continued expansion of the<br />

company’s Travel Centres across the U.K., with all sites fully converted<br />

to the new digital format in early 2017.<br />

Integrated social media on clcworld.com and the continuing drive<br />

for high engagement rates across all relevant social media platforms will<br />

further enable brand awareness and enhance member interaction. Fresh<br />

content will keep the website current and interesting, with further evolutions<br />

planned for 2017.<br />

At the heart of CLC World’s designs for the future are the core values<br />

that have been the driving force behind the company since day one:<br />

namely, Peires’ mission “to deliver memorable holiday experiences serviced<br />

to standards that consistently exceed customer expectations.”<br />

With this in mind, the member website will also be redesigned in 2017<br />

to provide improved functionality and reflect the corporate website<br />

approach.<br />

CLC World is committed to continuing its design odyssey into the<br />

foreseeable future.<br />

CLC World Resorts & Hotels<br />

Developer:<br />

Headquarters:<br />

Product:<br />

Price:<br />

Resorts:<br />

Website:<br />

Club La Costa (U.K.) Plc; Roy Peires, chairman and founder<br />

U.K.; offices in Spain and U.S.<br />

Fractional Destinations Club, Fractional Property Owners Club, CLC Signature Collection,<br />

Club La Costa Yacht Club, and Canaltime<br />

Points packages raging from US$8,000 to US$80,000<br />

31 mixed-use resorts in U.S., U.K. (England and Scotland), Spain, Austria, and Turkey<br />

clcworld.com<br />

FAST FACTS<br />

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