11.12.2012 Views

The Arval Guide to Unfair Wear and Tear Charges for Cars

The Arval Guide to Unfair Wear and Tear Charges for Cars

The Arval Guide to Unfair Wear and Tear Charges for Cars

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Table of Contents<br />

Click on any of the contents below <strong>for</strong> a direct link <strong>to</strong> a section.<br />

About this guide 3<br />

Advice <strong>to</strong> the vehicle keeper 4<br />

Routine servicing <strong>and</strong> maintenance 4<br />

Documentation 4<br />

Vehicle keys 4<br />

Appearance 4<br />

Tips <strong>for</strong> successful appraisal of a vehicle prior <strong>to</strong> its return 5<br />

<strong>Guide</strong> <strong>to</strong> unfair wear <strong>and</strong> tear when the vehicle is returned 6<br />

Mechanical condition 6<br />

Unacceptable defects 6<br />

Body damage 7<br />

Chips 7<br />

Dents 7<br />

Paintwork 9<br />

Windscreen <strong>and</strong> windows 9<br />

Door mirrors 10<br />

Lamps <strong>and</strong> lenses 10<br />

Wheels <strong>and</strong> wheel trims 12<br />

Tyre wear <strong>and</strong> damage 12<br />

Convertibles 13<br />

Mouldings, wheel arch trims 13<br />

Passenger area, seats <strong>and</strong> trims 14<br />

In-car entertainment equipment,<br />

telephones <strong>and</strong> navigation systems 15<br />

Buying your vehicle 15<br />

NEXT PAGE ><br />

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