BAM 411 Human Resource Management Unit 3 Examination

BAM 411 Human Resource Management Unit 3 Examination
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1. The process of evaluating an employee’s current and/or past performance relative
to his or her performance standards is called ________.
employee selection
recruitment
performance appraisal
organizational development
2. The “S” in the acronym for SMART goals stands for ________.
straightforward
specific
strategic
support
3. Who is the primary person responsible for doing the actual appraising of an
employee’sperformance?
the EEO contact person
the company appraiser
the employee’s direct supervisor

None of the above.
4. Because in most organizations there is a hierarchy of goals, employee performance
standardsshould ________.
make sense in terms of the broader organizational goals
be standard
be decided by the top executive
All of the above.
5. Besides the supervisor, which of the following is available to managers as an
alternative sourceof performance appraisal information?
the employee
rating committees
peers
All of the above.
6. Suppose you have five employees to rate. You make a chart of all possible pairs of
employees for each trait being evaluate Then, you indicate the better employee of
the pair for each pair. Finally, you add up the number of positives for each
employee. In this case, you have used the________ method of performance
appraisal.
forced distribution
alternation ranking
paired comparison
graphic ranking scale

7. To protect against bias claims when using the forced distribution method, employers
should
________.
train raters to be objective
appoint a review committee to review any employee’s low ranking
consider using multiple raters in conjunction with the method
All of the above.
8. All of the following are advantages of using the critical incident method for
appraisingperformance except that:
incidents can be tied to performance goals.
it does not include a numerical rating.
it provides examples of good performance.
it provides examples of poor performance.
9. What is the fourth step in the Management by Objectives Method?
set the organization’s goals
set departmental goals
discuss departmental goals
define expected results
10. One personality study focused on how individual traits influenced the evaluations
that studentsgave their peers. Raters who scored higher on ________ tended to give
their peers lowerratings.

openness
agreeableness
conscientiousness
extroversion
11. One way of reducing the problems of leniency or strictness in performance
appraisals is to________.
consider the purpose of the appraisal
be aware of the problem
train supervisors to avoid it
rank employees
12. When an employee’s personal characteristics, such as gender, influence a
supervisor’sevaluation of his or her performance, the problem of ________ has
occurred.
stereotyping
halo affect
central tendency
bias
13. When subordinates provide feedback for supervisors, the comments should be
anonymousbecause identifiable responses tend to result in more ________.
critical ratings
inflated ratings
negative attitudes from managers receiving the feedback

All of the above.
14. The process through which someone becomes aware of personal skills, interests,
knowledge, motivations; acquires information about opportunities; identifies career
goals; and establishesaction plans to attain those goals is called ________.
career management
career development
career planning
organizational development
15. Responsibility for career development should always be left to the ________.
employee
manager
career success team
supervisor
16. What is another term for 360-degree feedback?
multi-source feedback
upward feedback
wheel feedback
feedback loop
17. Direct financial payments include all of the following except:
insurance

salaries
incentives
wages
18. Which of the following is addressed by the Fair Labor Standards Act?
child labor
minimum wage
maximum hours
All of the above.
19. According to the Fair Labor Standards Act, if a worker covered by the act works
more than 40hours, he or she will receive overtime pay at a rate of ________ of
normal pay for any hoursworked over 40 in a workweek.
150%
50%
125%
100%
20. Which of the following occupations is exempt from overtime and minimum pay
provisionsstated in the Fair Labor Standards Act?
hourly cashiers
data entry
department heads
none of the above

21. Under which condition is it acceptable for employees of the opposite sex to receive
differentpay for doing roughly equivalent work?
it is never acceptable
when the difference exists because of a merit system
when the difference exists despite similar responsibility
when the difference exists despite equal skills
22. The ________ prohibits discriminating against employees who are 40 years of age
and older inall aspects of employment, including compensation.
Civil Rights Act
Fair Labor Standards Act
Equal Pay Act
Age Discrimination in Employment Act
23. The ________ allows a firm to borrow against employee stock held in trust.
Employer Retirement Income Security Act
Fair Labor Standards Act
National Labor Relations Act
Civil Rights Act
24. A ________ is comprised of jobs of approximately equal difficulty or importance as
establishedby job evaluation.
class
pay grade
benchmark

pay group
25. Which health benefit listed below is offered by almost all employers?
wellness program
chiropractic insurance
medical care insurance
mental health insurance