INTERNATIONAL FIELD SALES MEETING ... - Wiesheu GmbH
INTERNATIONAL FIELD SALES MEETING ... - Wiesheu GmbH
INTERNATIONAL FIELD SALES MEETING ... - Wiesheu GmbH
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Edition 03/11<br />
<strong>Wiesheu</strong><br />
NEws<br />
Magazine for friends and eMployees of the wiesheu group<br />
<strong>INTERNATIONAL</strong><br />
<strong>FIELD</strong> <strong>SALES</strong><br />
<strong>MEETING</strong><br />
SUMMER<br />
FESTIVALS<br />
RENOVATION<br />
HUMAN<br />
RESOURCES<br />
OFFICE<br />
NEW BENDING<br />
ROBOT IN<br />
WOLFEN
foreword froM dieter tacke<br />
puBlishing inforMation<br />
Dear customers, partners and friends of<br />
WIESHEU,<br />
Dear employees,<br />
Looking back on the first half of 2011,<br />
our turnover is significantly higher than we<br />
expected but lower than the previous year<br />
which was marked by exceptional items.<br />
The expectations for the second half are<br />
high and the prospects are good – even<br />
if the stock market is again currently on<br />
a roller coaster ride. For that reason, it is<br />
necessary to remain vigilant as long as<br />
politics does not succeed in specifying<br />
PUBLIsHING INFORMATION<br />
Editor and publisher:<br />
WIESHEU <strong>GmbH</strong>, Daimlerstr. 10,<br />
D-71563 Affalterbach, Tel +49 7144 303-0<br />
Fax +497144/303-111, www.wiesheu.de,<br />
info@wiesheu.de<br />
Editorial team: Lutz Adam, Felix P. Bacher, Melanie<br />
Blessing, Lena Dröse, Jan Hofmaier, Nicole Kindermann,<br />
Judith Krieg, Inès Stritter, Sylke Wussow.<br />
Circulation: 2000 copies, chlorine-free bleached<br />
paper.<br />
2<br />
an effective framework for financial<br />
management. Moreover governments<br />
are risking their capacity to act if they<br />
do not quickly make serious efforts<br />
to consolidate their public finances<br />
sustainably – with dramatic results for<br />
the world economy. Then the lesson<br />
from the 2008 crisis reads: “The later<br />
one acts, the more one has to do.”<br />
Sustainability starts in a microcosm.<br />
Both products and processes offer<br />
significant potential for ecological<br />
and economic improvements. We<br />
have made it a goal to support the<br />
implementation of such potential – it<br />
is the responsibility of each individual<br />
to recognise it. High quality results in<br />
products and processes represent<br />
an essential aspect of sustainable<br />
business.<br />
Many things are in flux. That is not<br />
new. What is unusual is the speed<br />
with which the economic conditions,<br />
as well as the markets change from<br />
the customer’s and the supplier’s side.<br />
Our internal organisation must adjust<br />
itself to this and is constantly faced<br />
with new challenges. We have done<br />
several process analyses which must<br />
now prove themselves in daily prac-<br />
Copy deadline edition 04/11: 09.11.2011<br />
Date of publication edition 04/11: 12.12.2011<br />
With all copy, we require authors to accept<br />
editing. Printing is free of charge. A specimen<br />
copy is requested.<br />
The WIESHEU group:<br />
WIESHEU Wolfen <strong>GmbH</strong>, Industriepark Wolfen<br />
Kékuléstraße, D-06766 Wolfen<br />
tice. This requires a high level of flexibility<br />
from all those involved.<br />
I am thus all the more pleased about the<br />
enthusiastic participation of our employees<br />
at both of our summer festivals in<br />
Affalterbach and Wolfen and the very<br />
positive feedback received. Many employees<br />
have thanked us. I would like to<br />
warmly thank all those who made these<br />
events possible with their ideas and the<br />
preparations and implementation. Such<br />
events are not a matter of course but they<br />
offer the necessary space to exchange<br />
with each other and recharge our batteries<br />
for the coming year-end spurt.<br />
We still have several important national<br />
and international fairs coming up which<br />
we will use as a gauge of future economic<br />
development.<br />
On this note, I wish you a lot of luck and<br />
success in all that you have planned for<br />
the rest of the year and beyond.<br />
Sincerely<br />
Dieter Tacke<br />
Commercial director<br />
WIESHEU Polska SP.z.o.o.<br />
ul. Polczynska 116, 01-304 Warszawa, Poland<br />
WIESHEU <strong>GmbH</strong><br />
Turkey Yeni Camlica Mah., Baraj yolu 9 Palandöken<br />
Sitesi A1 Blok, 34776 Atasehir/Istanbul, Turkey
enoVation of the huMan<br />
resources office<br />
RENOVATION OF THE HUMAN<br />
REsOURCEs OFFICE<br />
The plans were in the drawer for a long<br />
time. Finally the job was done properly<br />
and the renovation of the Human Resources<br />
office was carried out.<br />
Several objectives had to be accommodated.<br />
Firstly the filing and storage<br />
facilities needed to be optimised. Then<br />
the so-called counters were set up. This<br />
should prevent our staff from walking directly<br />
through to the desks and PCs with<br />
their concerns. We do not want to isolate<br />
ourselves from the employees in any way.<br />
It is, however, with regard to data protection,<br />
necessary to maintain this distance.<br />
You would not like it either if a bystander<br />
was able to see one of your confidential<br />
documents which was being processed.<br />
Additionally through the installation of new,<br />
high quality windows and sun protection,<br />
the room climate was arranged more pleasantly<br />
because the sun shines directly<br />
on the windows from morning until late<br />
afternoon.<br />
After the old plans were completely<br />
revised once more, there was quickly<br />
a new concept on where the desks<br />
and cabinets should be placed in the<br />
future. Then it came to selection of<br />
the furniture and the planning of the<br />
renovation measures.<br />
The practical implementation then presented<br />
the biggest challenge because<br />
we had to move all the workplaces<br />
and especially the necessary documents<br />
into a large meeting room, the<br />
Affalterbach room, for several weeks.<br />
The preparations began in June and<br />
the first moving boxes were packed.<br />
On 7th July, it was then ready. The<br />
Affalterbach room was besieged. With<br />
the help of Mr. Schaaf, the telephone<br />
and IT-technical accessibility was first<br />
guaranteed. Then, at the same time,<br />
the transport of the cartons and a few<br />
single roll containers and the removal<br />
of the old furniture in the office was<br />
done. Here, I would especially like to<br />
thankfully mention the enthusiastic<br />
help of Mr. Schad, several colleagues<br />
from Production and our two apprentices.<br />
In particular, the latter two had a<br />
real “light bulb” moment: after they had<br />
moved much more than half of the<br />
over 80 cartons individually, they discovered<br />
that it was much faster and easier<br />
with the hand truck.<br />
Until the end of July, we had to sit tightly<br />
in the Affalterbach room. The main problem<br />
was basically that we were less<br />
accessible to our employees due to the<br />
lack of space and that our “makeshift<br />
cardboard cabinets” made access difficult<br />
to the documents because, of course –<br />
how could it be otherwise – the required<br />
documents were often in hardest-toreach<br />
cartons.<br />
When on 29th July we were finally able<br />
to return to the new premises, the move<br />
went like clockwork again thanks to the<br />
helping hands.<br />
But the work is not finished by far. Since<br />
then we have been doing a balancing act<br />
between day-to-day business, sensible<br />
organisation in the new office and holiday<br />
time. By the end of September we should<br />
reach a state where the order and cleanliness<br />
are at a high level.<br />
Finally we want to thank again all those<br />
who – in whatever form – contributed so<br />
that this long planned project could be<br />
implemented.<br />
Text: Andreas Christmann, photos: Nicole Kindermann<br />
3
Visits, seMinars,<br />
inforMation eVents<br />
K & U training at WIESHEU<br />
Training by K & U<br />
Bakery Sprung, Möckern and Der Stadtbäcker, Zscherben<br />
Schäfer‘s bread and cake specialities<br />
Snack seminar Bäko Leipzig in Wolfen<br />
Patrick Gerdes, EDEKA Hamburg (2nd from left) Bakery Lantzsch from Dessau in Wolfen<br />
4<br />
Melanie Nolte and Jürgen Felle from WMF<br />
Philippine choir from Manila visit<br />
Biker baker on tour<br />
Willem Vanden Berghe + Brezelkönig (Swiss pretzel king)<br />
Backhaus Zoller
Visits, seMinars,<br />
inforMation eVents<br />
Gellertstadt Bakery Hainichen in Wolfen<br />
Training for Bakery Lantzsch, Heider and Lange<br />
Vocational school teachers from Pasewalk<br />
Technician training for Evenord<br />
Mr. Brödner, Bäko Lichtenstein (2nd from right)<br />
Pitec, Switzerland, Ms. Leuenberger + Mr. Amgwerd<br />
Technician training Bakery Dreißig, Guben Service partner training in England: Wrexham<br />
Service technician from Spain<br />
Gastronomy expert advisor of Metro in Wolfen<br />
Heg-Gida from Turkey<br />
Bakery Sippel from Bad Dürkheim<br />
5
wiesheu on tour<br />
this tiMe in the country<br />
around affalterBach<br />
Affalterbach was first mentioned in a<br />
document from 9th January 972. The<br />
community name Affalter = apple tree<br />
suggests that early as 972 there were<br />
more fruit trees in Affalterbach than elsewhere.<br />
The Affalterbach of today can be<br />
described as a modern residential and<br />
industrial community with a village character.<br />
The landscape around Affalterbach,<br />
with the Lemberg and the Buchenbachtal<br />
natural reserve make it possible to live<br />
in a modern community with pleasant<br />
surroundings. The number of residents in<br />
2010: 4,453.<br />
The efforts of the community to make Affalterbach<br />
into a commercial location were<br />
very successful. In Affalterbach there are<br />
now over 1,700 jobs and the companies<br />
AMG and WIESHEU have contributed a<br />
considerable portion.<br />
The proximity to the Schiller city of Mar-<br />
bach has its charms. Marbach on the Neckar<br />
is the birthplace of Friedrich Schiller,<br />
who was born on 10th November 1759<br />
in Marbach. Years later, the veneration of<br />
Schiller ran its course in Marbach. The<br />
Marbach Schiller Association acquired the<br />
house Schiller was born in and opened it<br />
to the public as a collection and memorial<br />
site from the time of the Schiller Jubilee in<br />
1859 on. The house has been completely<br />
renovated several times since then. So it<br />
also was on the occasion of the Schiller<br />
year in 2009, when the memorial site<br />
received a newly designed permanent<br />
exhibition.<br />
The distance from Affalterbach to Ludwigsburg<br />
is approx. 15 kilometres. This<br />
6<br />
proximity is attractive for historical time<br />
travels to the majestic royal palace<br />
and the “Blooming Baroque”, the Favourite<br />
Castle and the Monrepos Lake<br />
Palace, but also as a shopping city,<br />
baroque Ludwigsburg has made itself<br />
a name. According to Theodor Heuss,<br />
the arcade-lined square with its two<br />
baroque churches, was the “proudest<br />
place that Württemberg has”.<br />
For those who want more than the<br />
cultural offerings of Marbach and<br />
Ludwigsburg, there is the state capital<br />
Stuttgart which is just 30 kilometres<br />
away from Affalterbach.<br />
Here are just a few excerpts from the<br />
concentrated cultural programme that<br />
Stuttgart has to offer:<br />
The Staatsgalerie [state gallery], the<br />
new Art Museum at the Schlossplatz<br />
[palace square], Porsche and Mercedes-Benz<br />
Museum. The Stuttgart<br />
Ballet and the Stuttgart television tower<br />
are world famous. And did you know<br />
that in Stuttgart more mineral water<br />
flows than in any other place?<br />
After Budapest, Stuttgart has the second<br />
highest volume of mineral water<br />
in Europe. The new trade fairgrounds<br />
in Stuttgart are an imposing architectural<br />
object with its clear structure and<br />
the light transparency, it is an ideal<br />
window for the economy. Added to<br />
this is the very convenient traffic with<br />
direct access to the Stuttgart Airport. The<br />
most important bakery fair in Stuttgart is<br />
the Südback and in the butcher branch,<br />
the Süffa. WIESHEU will be present at<br />
both fairs in 2011.<br />
Germany is the country where the most<br />
different types of bread are baked.<br />
Germany is also at the top of bread consumption<br />
in Europe. Around 85 kilograms<br />
of bread and rolls were eaten on average<br />
by each citizen last year. That places us<br />
at number two worldwide behind Turkey.<br />
Finally a few regional specialties of the<br />
Württemberg bread culture: The Swabian<br />
“Seele” is a baguette-like bread made<br />
from spelt. The relatively low-viscosity<br />
dough from spelt flour, yeast, water and<br />
salt is shaped by hand into oblong bread,<br />
sprinkled with caraway and coarse salt<br />
and baked until it is golden brown. The<br />
“Briegel“ is at home in East Wuerttemberg<br />
and is similar in appearance depending<br />
on the region to a “Seele“ or a large roll<br />
although it usually has a much moister<br />
consistency than the “Seele”. The<br />
“Mutschel” is a star-shaped, crumbly<br />
yeast bread with eight points and a round<br />
mound in the middle around which a<br />
braided wreath is usually placed.<br />
Text: Nicole Kindermann
isMi – international field sales<br />
Meeting 2011<br />
tsunaMi in Japan<br />
<strong>INTERNATIONAL</strong> <strong>FIELD</strong><br />
sALEs <strong>MEETING</strong> 2011<br />
Once a year, WIESHEU calls all inter-<br />
national sales managers together for a<br />
mutual exchange of figures, market data<br />
and ideas. This year they met in July in<br />
Leipzig, near our second production site<br />
Wolfen.<br />
The first day of the meeting was held under<br />
the motto of the analysis of the sales<br />
figures and the international market.<br />
In the seminar room in Wolfen, we did<br />
not only have a great and professional<br />
environment, we were also well fed!<br />
A heartfelt thank you to the super team<br />
in Wolfen!<br />
On the second day of our meeting,<br />
there was a factory tour at the Harry-<br />
Brot company, an impressive production<br />
facility in Wiedemar near Leipzig.<br />
We were taken through the facility in<br />
two groups (German and English) and<br />
here too, we were well looked after.<br />
We look forward to the ISMI next year!<br />
Text: Felix Bacher, photos: Jan Hofmaier<br />
TsUNAMI IN JAPAN<br />
The catastrophe in far away Japan has<br />
moved WIESHEU to help. Together with<br />
our partner “German Service” in Tokyo we<br />
supported Tsunami victims with special<br />
conditions in the acquisition of new baking<br />
ovens and technical equipment. Our shared<br />
goal is to supply the population with<br />
bread as quickly as possible. We want to<br />
wish the victims in Japan a lot of energy in<br />
rebuilding!<br />
Text: Felix Bacher, photos: Eclair<br />
7
8<br />
newest production technology<br />
in wolfen: Bending roBot<br />
TOP-NOTCH TECHNOLOGY<br />
Is EXPANDED THROUGH THE<br />
BENDING ROBOT<br />
As was announced in the previous issue<br />
of the WIESHEU news (Edition 02/11),<br />
the wave of investments at the production<br />
site in Wolfen continues. As one of<br />
the “most productive punch machines in<br />
the world”, theTruPunch 5000 has joined<br />
– as planned – since the 2nd quarter, a<br />
bending press and not just any but the<br />
TruBend 5170.<br />
Strictly speaking, this is the TruBend Cell<br />
5000, an optimised machinery concept<br />
by the Trumpf company. It combines the<br />
components of a bending press, TruBend<br />
5170, BendMaster 60 and Software<br />
TruPops Bend. The bent angle sensor<br />
ACB®, i.e., the control to the BendMaster,<br />
must be mentioned here. All these<br />
components come from one source and<br />
are optimally matched to each other.<br />
The bending press reaches a pressing<br />
force of 1,700 KN and a bending<br />
length of 4,250 mm. The edge<br />
clearance is kept very generous with<br />
a flat front cover. The press works<br />
with a measurement system using<br />
glass encoders and spring suspension<br />
compensation as well as other<br />
modern technologies and equipment<br />
details.<br />
The heart of the bending unit, the<br />
BendMaster, takes over the job of the<br />
automated bending and works with<br />
parts up to a weight of 40 kg. In addition<br />
to the process-secure sensors,<br />
the simple offline programming and<br />
its high flexibility through the vacuum<br />
gripping technology, there is another<br />
not insignificant aspect: the simplification<br />
of work. Heavy pieces don‘t have<br />
to be lifted up and moved onto the<br />
press during the bending process. The<br />
machinery running times have increased<br />
with a simultaneous increase in accuracy.<br />
As with the TruPunch 5000, programmes<br />
can be uploaded which then work nights<br />
completely automatically and unmanned.<br />
For the BendMaster’s process safety, an<br />
optical sheet sensor is crucial. It is equipped<br />
with two digital cameras, a cross<br />
laser diode and four light sources and<br />
calculated in two steps – first the coarse<br />
and then the fine position recognition –<br />
the part position. In this way, an elaborate<br />
centring of the sheet stack is not necessary<br />
because the sensors are set to the<br />
position of the sheet. In addition, time is<br />
saved because the BendMaster begins<br />
directly to bend the sheet immediately<br />
after picking it up and not first after the<br />
detour to a centring station.<br />
The punch TruPunch 5000 and the bending<br />
robot TruBend Cell 5000, of course<br />
place new demands on the workers<br />
– know-how requires the corresponding<br />
knowledge. On the one hand, the<br />
physical stress is reduced, on the other<br />
hand, the high technology requires very<br />
well trained and educated machine operators.<br />
The training of several employees<br />
has been done and processes have been<br />
optimised. And that over and over again.<br />
Text: Sylke Wussow, photo: Oliver Schulze
suMMer festiVal wolfen<br />
recipe Vanilla ice creaM<br />
sUMMER FEsTIVAL OR<br />
“PIRATEs OF THE CARIBBEAN”<br />
On 18th June 2011, the employees<br />
celebrated a summer festival or a “Pirates<br />
of the Caribbean” at WIESHEU Wolfen<br />
<strong>GmbH</strong>. On the beach in Mühlbeck at<br />
the beautiful Goitzschesee in Bitterfeld, a<br />
lake area which emerged from the former<br />
lignite strip mining in Goitzsche, the curse<br />
was experienced.<br />
Unfortunately, the weather conditions did<br />
not allow us to hold the promised sand<br />
fight, a beach tournament.<br />
These stormy times were then duly celebrated<br />
with cocktails and other Caribbean<br />
drinks.<br />
Finally the entire team fought with the pira-<br />
te ship on the Goitzschesee. Because<br />
at the same time, there was a harbour<br />
festival in Bitterfeld, a fierce battle between<br />
the harbour and the pirate ship<br />
ensued with loud cannon shots.<br />
True to privateer type, the spoils were<br />
divided during the final evening meal<br />
and the employees enjoyed the delicious<br />
dishes from the grill.<br />
Text: Anja Gassner, Oliver Schulze<br />
Photos: Patrick Müller, Oliver Schulze<br />
RECIPE VANILLA ICE CREAM<br />
950 ml whole milk<br />
240 ml cream<br />
1 pod vanilla<br />
Bring these ingredients to a boil.<br />
305 g sugar<br />
5 g thickening agent<br />
5 egg yolks<br />
lemon peel<br />
Mix sugar and thickening agent. Lightly<br />
whip egg yolk with the sugar mixture.<br />
Mix the whipped eggs with the heated<br />
milk and cream until a foam forms on<br />
the surface stirring the whole time. Add<br />
a bit of lemon peel and allow to simmer<br />
for approx. 10 minutes.<br />
Pour the contents through a fine sieve<br />
into a form (preferably a plastic ice form)<br />
and quickly cool down to low temperatures.<br />
Let the sun come!<br />
Recipe from Dominik Scharf,<br />
Baker and confectioner<br />
9
suMMer festiVal affalterBach<br />
aloha hawaii<br />
wIEsHEU sUMMER FEsTIVAL<br />
On 15th July, it was finally time – this<br />
year’s WIESHEU summer festival could<br />
begin. All employees and their families<br />
were invited including former employees.<br />
It was already somewhat daring to organise<br />
an Hawaii party in this rainy July.<br />
But apart from the Hawaiian 30 degrees<br />
in the shade, we had a lot to offer. Even<br />
the German 22 degrees in the sun were<br />
enough for our employees to feel good in<br />
the deck chairs at the WIESHEU beach.<br />
Some people took their shoes off in<br />
order to feel the sand between their toes.<br />
Summery cocktails, cool beer and ice<br />
cream without end contributed equally to<br />
the mood as did the delicious food. Many<br />
children, and of course the adults had to<br />
face several attractions such as the overdimensional<br />
bouncy and climbing castle,<br />
a surf simulator and a gigantic climbing<br />
palm which could be scaled. Many climbing<br />
geniuses came to light.<br />
Two other highlights of our summer festival<br />
were surely the company tours for our<br />
employees with their families. The tours<br />
were very interesting and entertaining and<br />
10
suMMer festiVal affalterBach<br />
aloha hawaii<br />
held a big surprise in the form of a<br />
stainless steel dinosaur for the children<br />
at the end. A very special thank you<br />
here to Mr. Walter Ludwig who with his<br />
team, organised and carried out the<br />
factory tours. You would not believe<br />
how many children fit into an oven …<br />
We again had a nice tent from the<br />
Lamm brewery in Untergröningen,<br />
a funny Mr. Music and the Hawaiian<br />
fire goddess Pele brought us special<br />
torchlight in the evening.<br />
Text: Nicole Kindermann<br />
Photos: Nicole Kindermann, Jan Hofmaier<br />
11
departMent interView it<br />
From left: Markus Schaaf, Harald Rausch, Josip Martinjak<br />
HARALD RAUsCH AND JOsIP<br />
MARTINJAK FROM THE IT<br />
DEPARTMENT IN AN INTERVIEw<br />
what is the objective and purpose<br />
of the IT Department at<br />
wIEsHEU?<br />
First and foremost, the IT has the job of<br />
making sure that the hard and software<br />
functions trouble free for the different<br />
applications. Thus based on the jobs/requirements<br />
in the individual departments,<br />
the appropriate programmes and the necessary<br />
tools (computers, monitors, and<br />
printers) are purchased. As a rule, these<br />
are standard programmes which support<br />
the mapping of all required business processes<br />
in our company.<br />
How are the jobs divided up on<br />
12<br />
the 3-member IT team?<br />
Markus Schaaf takes care of our server<br />
and network landscape as well as<br />
the telephone system in the company.<br />
He is also trained as a data protection<br />
officer responsible for the data protection<br />
at WIESHEU.<br />
Josip Martinjak takes care of the<br />
subprojects in the ERP environment<br />
(Enterprise Resource Planning).<br />
Harald Rausch, as the IT manager, is<br />
responsible for the CAD system, for<br />
various information and controlling<br />
systems, as well as the interfaces between<br />
these and for the programming<br />
of statistics and such.<br />
which IT products are used at<br />
wIEsHEU?<br />
We have to distinguish between hard-<br />
ware and software.<br />
The hardware is in our separate, air-conditioned<br />
computer room next to a large<br />
Unix computer on which our ERP system<br />
is installed; a further approx. 10 Windows<br />
servers are available. Add to that a special<br />
cabinet with disc storage for storing<br />
very large amounts of data.<br />
The software we use is ERP LN for the<br />
areas of Sales, Production, Purchasing,<br />
Warehousing, Dispatch, Accounting,<br />
PROE and PDM Link as CAD system for<br />
drafting generation and administration in<br />
the Design; EXPOWIN for the customs<br />
processing in Sales/Dispatch; MACS<br />
in the area of Controlling and the usual<br />
Office applications (Outlook, Word, and<br />
Excel).<br />
what about the linking of<br />
the field sales services, the<br />
service partners and the<br />
wIEsHEU branches?<br />
The networking of the field sales services<br />
has been around for a while. We are<br />
currently optimising this through the introduction<br />
of a CRM programme package<br />
(Customer Relationship Management).We<br />
also plan to improve the connection to<br />
our service partners for the activities in the<br />
service. Our plant in Wolfen is, however,<br />
already fully integrated, i.e., we are working<br />
with the same programmes and data<br />
on one computer.<br />
which advantages does the<br />
CRM system bring?<br />
It supports the field sales (service follows
departMent interView it<br />
inforMation froM the works<br />
council<br />
later) with the necessary customer data<br />
and other important information. The field<br />
sales representatives can, e.g. then during<br />
a visit to a customer, prepare an offer<br />
or order at the customer’s site directly and<br />
save time.<br />
what effect does the IT have on<br />
production processes, material<br />
management and logistics?<br />
The IT should analyse the respective need<br />
and then provide the suitable solutions for<br />
production and material management, for<br />
example, the entering of orders in sales or<br />
orders in purchasing. An essential point<br />
here is to note the objective of the entire<br />
company and still take the various requirements<br />
of the individual departments into<br />
consideration.<br />
How does the data collection/<br />
data management function and<br />
how is the acceptance of employees<br />
using the software?<br />
The correct data collection is naturally<br />
associated with high and often tedious<br />
effort but the more demanding our requirements<br />
are on the system (e.g., different,<br />
detailed evaluations), the more complex<br />
the data management gets. To fully represent<br />
all processes comprehensively<br />
and plausibly, this data management is<br />
essential. Sometimes it is not always easy<br />
to convince the staff of the need.<br />
what is the role of privacy?<br />
The legal regulations on data protection<br />
are maintained at WIESHEU and are gu-<br />
aranteed through our data protection<br />
officer, Markus Schaaf, who for this<br />
reason, keeps up to date with regular<br />
training and also trains the responsible<br />
employees regularly.<br />
what are the most common<br />
stress factors in the IT?<br />
Frequently the employees appear to<br />
have high expectations of the ERP<br />
system, especially if in the individual<br />
applications, questions or problems<br />
arise. Then, immediate help is expected<br />
from us which generally can<br />
also usually happen quickly at the<br />
respective workplace. Some problem<br />
cases must, however, be first resolved<br />
in the IT. Our goal is to first do the jobs<br />
which involve several areas before we<br />
attack the problems of individuals.<br />
How dependent are the general<br />
operational procedures on<br />
the IT with regard to malfunctions?<br />
A power outage or computer crash<br />
can lead to a quasi standstill of the<br />
business. Fortunately this is very rare.<br />
To minimise and prevent risks, our<br />
hardware is redundant. Additionally,<br />
we are equipped with batteries which<br />
for a limited time period, can take over<br />
the power to the IT systems. Maintenance<br />
contracts with short reaction<br />
times ensure rapid response times in<br />
the case of a malfunction to intercept<br />
a threatening company standstill.<br />
Can wIEsHEU employees train in<br />
the IT department?<br />
Of course, our employees can train as<br />
needed and within the framework of our<br />
time constraints, be it, for example, for the<br />
extension of their knowledge in the Office<br />
programmes or with specific problem<br />
cases in the applications.<br />
Thank you for the interview.<br />
Inès Stritter asked the questions.<br />
Photo: Nicole Kindermann<br />
INFORMATION FROM THE<br />
wORKs COUNCIL<br />
On 27th April 2011, the annual works<br />
meeting of the severely disabled took<br />
place.<br />
The chairperson was delighted<br />
about the high numbers of attendees.<br />
Problems which affect disabled<br />
persons were identified and discussed<br />
together. In the ensuing discussion,<br />
many questions were asked. All in all,<br />
a successful meeting which will now<br />
take place more regularly.<br />
Text: Roland Breitinger<br />
13
dealer presentation alitet<br />
From left.: Alexander Jordan, Managing Director;<br />
Jevgenij Galuschko, Sales Director; Igor Provorov,<br />
Branch manager Ekaterinburg; Miroslav Jankoic,<br />
Managing Director.<br />
ALITET – sALEs AND sERVICE<br />
PARTNER IN RUssIA<br />
In the northern metropolis, in St. Petersburg,<br />
our Russian sales and service partner<br />
ALITET is at home.<br />
Founded in 1999, ALITET was first involved<br />
with the import and sales of German<br />
baking agents for bakeries and confectioners<br />
and quickly made a name in the<br />
Petersburg region – particularly through<br />
regularly scheduled seminars where both<br />
the own technologies as well as the master<br />
baker trainings and advises the suppliers<br />
of the Russia users. The seminar<br />
programmes and the close customer loyalty<br />
is still today a high priority at ALITET.<br />
In 2002, ALITET began trading with baking<br />
machinery due to the increasing demand<br />
for western baking equipment and<br />
here too, ALITET still remains true to its<br />
line and has worked only with German or<br />
central European suppliers. In the area of<br />
the store baking, ALITET has exclusively<br />
14<br />
offered its customers WIESHEU ovens<br />
since 2002.<br />
All beginnings are difficult – and so<br />
it was as the ALITET sales manager,<br />
Jevgenij Galuschko, says about Russia,<br />
“Land of the unlimited impossibilities”,<br />
but when in 2005, the first<br />
large-scale customer from the food<br />
retail trade was gained, the numbers<br />
of WIESHEU retail baking ovens in<br />
Russia went steeply upwards.<br />
ALITET serves the constantly growing<br />
demands of the Russian market by<br />
continually expanding the range offered<br />
– over the years, in addition to all<br />
types of bakery machinery; shop fitting<br />
and frozen dough were added to the<br />
wide range. In this way, ALITET created<br />
a new standard on the Russian<br />
market which ALITET applies with the<br />
slogan “From project to product”.<br />
Of course, it could not remain in one<br />
location – in the meantime, ALITET offers<br />
products and services in addition<br />
to its headquarters in St. Petersburg,<br />
in five further cities where, at each site,<br />
in addition to its own sales and service<br />
employees, there is also a seminar<br />
room with its own technologies and<br />
namely in Moscow, Ekaterinburg, Novosibirsk,<br />
Saratov and Krasnodar.<br />
So now ALITET is today our biggest<br />
sales and service partner in Russia<br />
through which we supply several<br />
customers, including most supermar-<br />
Patrik Hogh and Alexei Melnikov at the Modern Bakery<br />
kets, bakeries and confectioneries, from<br />
European regions to the island Sachalin<br />
in the Pacific where ALITET has equipped<br />
an entire bakery shop – less than 100<br />
kilometres away from Japan!<br />
Russia, with its 143 million inhabitants, is<br />
already a major market for WIESHEU and<br />
will, with the rapidly developing modern<br />
trade and rising living standards of the<br />
general population, become one of the<br />
most important markets for WIESHEU<br />
retail baking ovens.<br />
At Russia’s leading trade fair for the bakery<br />
industry, the “Modern Bakery” in Moscow,<br />
WIESHEU has been represented<br />
for years with ALITET, and also again this<br />
year on 10th to 13th October.
dealer presentation alitet<br />
the kaizen concept<br />
At last year’s Modern Bakery, one of our<br />
largest Russian customers corrected our<br />
Managing Director, Volker Groos, in a very<br />
nice way at a ALITET fair evening where<br />
KAIZEN – wITH sMALL sTEPs<br />
TO THE GOAL<br />
We are developing ourselves further with<br />
Kaizen. In the Euromat assembly, the<br />
second assembly line has been rebuilt.<br />
That means that we are now working in<br />
both lines with logistics carts and the<br />
panels located on them.<br />
The oven pipe pre-assembly has been<br />
uncoupled from the line thus improving<br />
the timing in the line. Here we have set<br />
up a virtual customer relationship. The<br />
line has become a customer of the preassembly<br />
unit and in this way the preassembly<br />
can be better optimised.<br />
As soon as the pre-assembly of a device<br />
he was referred to as a “customer”: “I<br />
am not a WIESHEU customer – I am a<br />
WIESHEU fan!”<br />
In this sense, we want to wish ALITET<br />
is begun, the parts from the warehouse<br />
are removed at the same time<br />
and placed on our logistics carts<br />
and tableaus. The tableaus serve the<br />
logistics technician here as a picking<br />
help because the pictures and part<br />
numbers are printed and these are<br />
matched again one to one to the<br />
parts list. Here too, the basic concept<br />
of Kaizen “avoid waste” takes<br />
the logistics of the warehousing into<br />
consideration.<br />
The individual parts are arranged in picking<br />
sequence avoiding unnecessary<br />
running back and forth.<br />
Another advantage of the tableau is<br />
the mounting guides for the employees<br />
as well as information on tools<br />
and quality points. These quality points<br />
are requested in a checklist and confirmed<br />
in writing. In this way, errors can<br />
be tracked and, for example, sustainably<br />
eliminated through training.<br />
With the tableaus, the assembly<br />
proceeds in a standardised manner<br />
which simplifies and facilitates the<br />
training of new employees. The new<br />
employees can be introduced outside<br />
of the everyday production until they<br />
have reached the specified line timing<br />
a continued, successful collaboration<br />
and enthusiastic growth on the Russian<br />
market!<br />
Text: Patrik Hogh, photos: Alitet<br />
for a tableau.<br />
At the end of the line, we have installed<br />
a quality panel according to the<br />
Kaizen principle. Here errors which<br />
occur in the line are immediately<br />
corrected.<br />
We attach great value to quality at<br />
WIESHEU which is more important<br />
than the produced number of parts.<br />
This proven assembly principle will<br />
soon also be implemented in our new<br />
product Dibas 64. We have already<br />
developed the first tableaus and logistics<br />
carts for the new line. The team<br />
is also involved with lots of enthusiasm!<br />
Text: Yusuf Tepeci, photos: Nicole Kindermann<br />
15
16<br />
JÜrgen rieBer at pro Mensch<br />
new deVice range in wolfen<br />
donations to east africa<br />
NEw DEVICE RANGE IN THE<br />
sEMINAR ROOM IN wOLFEN<br />
Since June, following a renovation, the<br />
ovens from the current device series<br />
are now also located in the seminar<br />
room in Wolfen and are available to<br />
our customers and guests.<br />
DONATIONs TO EAsT AFRICA<br />
From our fair fund, there were several<br />
discarded objects for a bargain sale.<br />
WIESHEU donated the proceeds of<br />
500 € to the “Aktion Deutschland hilft“<br />
[Action Germany helps] for Somalia.<br />
JÜRGEN RIEBER –<br />
TOP OFFICER AT<br />
PRO MENsCH<br />
What is Pro Mensch?<br />
Pro Mensch specialises in actionpacked<br />
seminar events. These are<br />
high quality seminars held in conjunction<br />
with trade exhibitions. The<br />
Pro Mensch forums are conducted in<br />
two branches: The hospitality industry<br />
such as hoteliers and restaurateurs<br />
and the food industry and trades such<br />
as bakers, butchers and caterers.<br />
Jürgen Rieber presented his lecture<br />
to over 200 seminar participants<br />
under the motto: Don’t complain – do<br />
something: act instead of react! Who<br />
only offers goods, only gets paid for<br />
goods.<br />
Successful selling is possible in every<br />
business according to the conviction of<br />
Jürgen Rieber. At the one-day intensive<br />
seminar, Jürgen Rieber could with emotions,<br />
motivate the participants with many<br />
new ideas and suggestions.<br />
Schedule of the events 2011:<br />
14th Sept. Munich, 21st Sept. Wiesbaden<br />
Text: Nicole Kindermann, photos: Pro Mensch
Bread against adVersity<br />
BREAD AGAINsT ADVERsITY<br />
The foundation “Brot gegen Not“ [Bread<br />
against adversity] provides sustainable<br />
and effective development help and<br />
creates with the establishment of bakeries,<br />
livelihoods for many people. The<br />
foundation trains, with the help of voluntary<br />
bakers, young people in the bakery<br />
trade. Real help for self-help – with one<br />
solid craft and without hunger, a person<br />
can better approach his future. “We set<br />
up bakeries rather than just distribute<br />
bread”, is how Heiner Kamps who established<br />
the foundation in 2000 and is today<br />
the chairman of the board of trustees,<br />
shortens the successful concept.<br />
The foundation has, in the past eleven<br />
years, collected over 2 million Euros in<br />
donations and is certified with the<br />
donation seal of the Deutsches Zentralinstitut<br />
für soziale Fragen (DZI)<br />
[German Central Institute for Social<br />
Issues]. Every year the DZI checks the<br />
use of the donations and in particular<br />
the adequacy of the administrative and<br />
advertising costs of the foundation.<br />
The latest project has just started<br />
in Casablanca. It is in collaboration<br />
with the SOS-Village d‘Enfants (SOS<br />
Children’s village) and the Foundation<br />
“Bread against Adversity”.<br />
The goal of this project is to provide<br />
young mothers and widows with children<br />
an education. This gives them an<br />
opportunity to more easily find a job<br />
or become self-employed and thus<br />
improve their family and financial situation.<br />
In particular, learning baking, but<br />
also practicing reading and writing are<br />
the goals of the education.<br />
Since December 2010, the training<br />
operation and the progress are enormous.<br />
The plan is to support the<br />
project with “Bread against Adversity”<br />
for approx. two years. In this time,<br />
production and sales will be so set up<br />
that the project will pay for itself and<br />
ensure the further education of the<br />
next participants.<br />
“The women are so enthusiastic, they<br />
seize the opportunities ahead decisively.<br />
Making decisions and taking on responsibilities,<br />
prepare recipes in group work,<br />
weigh and produce and of course, bake,<br />
all these are new experiences for the<br />
women and girls”, says Oliver Flodman,<br />
project manager of the foundation “Bread<br />
against Adversity”.<br />
This project was made possible by<br />
the generous donations of WIESHEU.<br />
“Through the donations made by<br />
WIESHEU Euromat B8M hot air convection<br />
oven, we are in a position to bake the<br />
entire range.<br />
From black and white cookies to croissants<br />
to white bread loaves, everything<br />
turns out fine and the operation is “child’s<br />
play’. Thank you” according to Flodman.<br />
“Brot gegen Not” [Bread against adver-<br />
sity] works with volunteer baker masters,<br />
mostly restless seniors. Oliver Flodman:<br />
“For the coming projects, we are searching<br />
open-minded, friendly bakers who<br />
will help us and are looking for a lot of<br />
variety and new experiences for three<br />
months.”<br />
Contact: oliver.flodman@brotgegennot.de<br />
17
18<br />
trade fair dates 2011<br />
educational partnership with<br />
the toBias Mayer school<br />
Full house at the Internorga in Hamburg<br />
FAIRs 2011<br />
WIESHEU is looking back at a successful<br />
first fair half year 2011. After a great start<br />
at the Sirha in Lyon, it continued in quick<br />
succession with fairs in Bern, Dusseldorf,<br />
Hamburg, Madrid, Kielce, Munster and<br />
Shanghai. At all the fairs, we were able<br />
to present our innovative retail baking<br />
ovens to the interested audiences and are<br />
EDUCATIONAL PARTNERsHIP<br />
wITH THE TOBIAs MAYER<br />
sCHOOL<br />
On 29th June 2011, the educational partnership<br />
with the Tobias Mayer School in<br />
Marbach (TMS) was signed at WIESHEU<br />
through the signatures of Mr. Andreas<br />
Christmann (HR manager) and Ms. Silke<br />
Benner (headmistress). The objective of<br />
the educational partnership is to facilitate<br />
the choice of jobs for the students of the<br />
TMS through a look at the routine workday.<br />
Additionally, students who are interested<br />
can better prepare for the application<br />
process for an apprenticeship search<br />
through company tours and application<br />
Stand personnel Euroshop, Dusseldorf<br />
Bakery China in Shanghai<br />
looking forward to a continuation at the<br />
end of September at the following fairs:<br />
From left: Silke Benner, Andreas Christmann,<br />
Melanie Blessing<br />
training. WIESHEU will also be present<br />
at school events and assist with information<br />
sessions on job choices in the<br />
classes.<br />
Text and photos: Lena Dröse<br />
PIR, Moscow, Russia<br />
27.09.2011 – 30.09.2011<br />
süffa, Stuttgart, Germany<br />
02.10.2011 – 04.10.2011<br />
Anuga, Cologne, Germany<br />
08.10.2011 – 12.10.2011<br />
Modern Bakery, Moscow, Russia<br />
10.10.2011 – 13.10.2011<br />
Evenord, Nuremberg, Germany<br />
15.10.2011 – 16.10.2011<br />
Host, Milano, Italy<br />
21.10.2011 – 25.10.2011<br />
südback, Stuttgart, Germany<br />
22.10.2011 – 25.10.2011<br />
Text and photos: Jan Hofmaier
new eMployees<br />
NEw MANAGER PRODUCT<br />
DEVELOPMENT<br />
Mr. Torben Hauser has been employed as the new<br />
manager of the product development in the area<br />
of Research & Development since 1st July 2011<br />
at WIESHEU. He succeeds Johann Mohr, who will<br />
soon retire after a long and successful life of work.<br />
Mr. Hauser was born in Schaffhausen in 1973 and<br />
grew up in Waldshut-Tiengen. His education started<br />
first with his apprenticeship as a machine mechanic<br />
before he graduated from the Technical University of Esslingen in Machine<br />
Construction. He gathered three years of professional experience at a Swabian<br />
machine construction firm in the area of punching, laser cutting and welding.<br />
For another seven years, he worked for a brake manufacturer with lorry driving<br />
tests and was employed as the project manager. Mr. Hauser is married and has<br />
3 children. He enjoys jogging, biking and hiking or working in the garden. We<br />
wish Mr. Hauser good luck and much success for his new responsible position.<br />
Text: Inès Stritter, photo: Nicole Kindermann<br />
NEw EMPLOYEEs<br />
We welcome our new staff members.<br />
IN AFFALTERBACH<br />
Lidle, Anne Food and service<br />
Rinker, Monja Food and service<br />
Doll, Petra Warehouse<br />
Krell, Katrin Warehouse<br />
Mayer, André Warehouse<br />
Hauser, Torben Manager Development<br />
Madjar, Josef Assembly<br />
Leitner, Birgit Service<br />
Wagner, Daniela Service<br />
Radu, Alexandru Dispatch<br />
Schwab, Sabine Distribution /Service<br />
IN wOLFEN<br />
Riebesam, Stefanie Apprentice industrial clerk<br />
Campisi, Rocco Apprentice industrial clerk<br />
Mosler, Sebastian Apprentice construction mechanic<br />
Schulz, Paul Apprentice construction mechanic<br />
Möbius, Gerhard Purchasing<br />
Schmidt, Marco Basic production<br />
Bohmeyer, Mario Assembly<br />
Krause, Steffen Assembly<br />
we wish you a lot of happiness<br />
and success in you work!<br />
Apprenticeships completed by Anna Bestenlehner<br />
and Daniela Wagner. Ms. Wagner will<br />
immediately join the service team. Ms. Bestenlehner<br />
is now beginning her BA degree studies<br />
in mechanical engineering at WIESHEU. We<br />
wish you much success!<br />
19
anniVersaries, Birthdays, Birth,<br />
goodByes<br />
20 years: Knut Kirschner and Marlies Hubele<br />
20-year anniversary: Alfred Veigel and Harald Rausch<br />
Leonard Paul, 10th August 2011, 3675 g, 51 cm<br />
Tessa Mae, daughter of Tim Tschirley, 24th June 2011<br />
20<br />
Retirement of Elfriede Gruidl<br />
Hasan Günel 10 years at WIESHEU<br />
10 years WIESHEU: Günter Dürl<br />
Petra Schütze 15 years at WIESHEU<br />
Bernhard-Kempa award for Jürgen Rieber, 2nd from left<br />
10-year anniversary of Siegfried Bathke<br />
Nico Rau, 15th June 2011, 3790 g, 55 cm<br />
70th birthday of Dieter Zahn<br />
Foto: hvw/Günter Kram