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Ministry of Defence Police and Guarding Agency

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End <strong>of</strong> Year Key<br />

Target Report<br />

KEY TARGET 1:<br />

The in-year target was to have implemented an agreed plan<br />

to improve customer satisfaction with services provided.<br />

Action Plan cascaded to all MDP Divisions. Divisional <strong>and</strong><br />

Regional Targets formulated for 2006/07. A Customer<br />

Satisfaction target has been formulated for 06/07.<br />

KEY TARGET 2:<br />

The in-year target was to achieve a crime solving rate <strong>of</strong><br />

50% for the investigation <strong>of</strong> crime that impacts significantly<br />

against <strong>Defence</strong> capability.<br />

MDP achievement against this target was 38.6%. This<br />

achievement was against the new definition <strong>of</strong> Crime which<br />

focuses our investigation <strong>of</strong> crime on that which impacts<br />

significantly against <strong>Defence</strong> capability. This target has been<br />

refined for 06/07.<br />

KEY TARGET 3:<br />

The target was to fulfil at least 95% <strong>of</strong> agreed <strong>and</strong> funded<br />

customer taskings in year.<br />

MDP customer taskings as agreed in Customer Service<br />

Agreements have recorded 91.9% achievement, which is 3.1%<br />

below the target figure. This is slightly above the performance<br />

achieved last year which was 91.1%. Performance against this<br />

target was 89.4% for the MGS, compared with 95% last year.<br />

The reasons for this shortfall have been discussed <strong>and</strong> are<br />

understood both at the <strong>Police</strong> Committee <strong>and</strong> at the<br />

Customer/Stakeholder Sub-Committee. This remains a target<br />

for 06/07.<br />

KEY TARGET 4:<br />

The target was to achieve all agreed International tasks<br />

with the Foreign <strong>and</strong> Commonwealth Office in support <strong>of</strong><br />

wider <strong>Defence</strong> <strong>and</strong> foreign policy objectives.<br />

The MDP has maintained its commitment to meet <strong>and</strong> deliver<br />

agreed FCO tasks. This remains a target for 06/07.<br />

KEY TARGET 5:<br />

The in-year target was to recruit 15% women <strong>of</strong>ficers <strong>and</strong> at<br />

least 4% <strong>of</strong> <strong>of</strong>ficers from minority ethnic communities.<br />

Overall 263 MDP <strong>of</strong>ficers were recruited. 14.83% <strong>of</strong> these<br />

were female <strong>and</strong> 1.14% were from minority ethnic<br />

communities. Therefore the <strong>Agency</strong> partially achieved this<br />

target. This target has been refined for monitoring in 06/07.<br />

KEY TARGET 6:<br />

The target was to have delivered a minimum <strong>of</strong> 10 Fraud<br />

Reduction Audits to identified MOD organisations.<br />

This target was completed. All audits conducted <strong>and</strong> reports<br />

were issued. A Fraud Key Target has been formulated for<br />

06/07 to monitor assets recovered by work <strong>of</strong> the MDP.<br />

KEY TARGET 7:<br />

The in-year target was to deliver all in-year options for<br />

achieving savings agreed with the Central Top Level Budget.<br />

The <strong>Agency</strong> has not been able to achieve the full value <strong>of</strong> its<br />

savings target, attached to the Customer Supply Agreements.<br />

However, in a drive to improve efficiency the <strong>Agency</strong> has set<br />

an efficiency Key Target for 06/07 to ensure the delivery <strong>of</strong><br />

its efficiency plan.<br />

MINISTRY OF DEFENCE POLICE AND GUARDING AGENCY ANNUAL REPORT<br />

<strong>Agency</strong> Key Targets<br />

2006/07<br />

KEY TARGET 1:<br />

Customer Satisfaction<br />

By 31 March 2007, to have increased overall customer<br />

satisfaction with MDP & MGS services to 90%.<br />

KEY TARGET 2:<br />

Crime Detection Rates<br />

By 31 March 2007, to have increased the detection rate <strong>of</strong><br />

crime that impacts significantly against <strong>Defence</strong> capability<br />

by 3% above the level achieved in 2005/06.<br />

KEY TARGET 3:<br />

Customer Tasking<br />

By 31 March 2007, to have delivered at least 95% <strong>of</strong> MDP<br />

<strong>and</strong> 95% <strong>of</strong> MGS funded <strong>and</strong> agreed customer taskings.<br />

KEY TARGET 4:<br />

International Capability<br />

By 31 March 2007, to achieve all International agreed tasks<br />

with the Foreign <strong>and</strong> Commonwealth Office in support <strong>of</strong><br />

wider <strong>Defence</strong> <strong>and</strong> foreign policy objectives.<br />

KEY TARGET 5:<br />

Diversity<br />

By 31 March 2007, to have increased the number <strong>of</strong> female<br />

<strong>of</strong>ficers by 6% <strong>and</strong> ethnic minority <strong>of</strong>ficers by 5% within the<br />

<strong>Agency</strong> from the levels recorded in 2005/06.<br />

KEY TARGET 6:<br />

Fraud Reduction<br />

By 31 March 2007, to have demonstrated the recovery or<br />

prevention <strong>of</strong> loss to the MOD <strong>of</strong> a minimum <strong>of</strong> £2M in<br />

assets based on all Fraud investigation activities within the<br />

<strong>Agency</strong>.<br />

KEY TARGET 7:<br />

Improving Efficiency<br />

By 31 March 2007, to have achieved efficiency targets <strong>and</strong><br />

measures as detailed within the <strong>Agency</strong> efficiency plan.<br />

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