12.12.2012 Views

Ministry of Defence Police and Guarding Agency

Ministry of Defence Police and Guarding Agency

Ministry of Defence Police and Guarding Agency

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

MINISTRY OF DEFENCE POLICE AND GUARDING AGENCY ANNUAL REPORT<br />

KEY TARGET 2003 - 2004 2004 - 2005 2005 - 2006<br />

Overtime<br />

By 31 March 2004, excepting unforeseen operational commitments, Yellow Target<br />

to reduce the amount <strong>of</strong> overtime worked by each <strong>of</strong>ficer to no more Developed in<br />

than 32 hours overtime worked on the core programme <strong>of</strong> CSA-agreed<br />

tasks per 28 day period averaged over a 17 week period<br />

the following line<br />

By 31 March 2005, excepting unforeseen operational commitments, Yellow Target<br />

<strong>and</strong> with the intention <strong>of</strong> providing cost effective policing <strong>and</strong> guarding,<br />

as well as maintaining an appropriate work-life balance for personnel,<br />

reduce the amount <strong>of</strong> overtime worked by each <strong>of</strong>ficer to no more<br />

than 8 hours worked per week averaged over a 17 week rolling period<br />

Discontinued<br />

Sickness<br />

By 31 March 2005, in order to maintain a healthy <strong>and</strong> effective workforce Green Target<br />

<strong>and</strong> contribute to the achievement <strong>of</strong> other Key Targets, to reduce the Discontinued<br />

overall level <strong>of</strong> sickness lost within the <strong>Agency</strong> (excluding MGS<br />

personnel) by 1 hour per member <strong>of</strong> staff per month against the<br />

corresponding achievement in the previous year.<br />

Fraud Reduction<br />

By 31 March 2005 to have provided greater clarity as to the extent <strong>of</strong> Yellow Target<br />

fraud within the MOD by raising awareness; <strong>and</strong> by engaging with the Developed in<br />

MOD, to encourage it to provide intelligence, with a view to increasing<br />

the number <strong>of</strong> reported fraud cases.<br />

the following line<br />

By 31 March 2006, to have delivered a minimum <strong>of</strong> 10 Fraud<br />

Reduction Audits to identified MOD organisations.<br />

Green<br />

Customer Satisfaction<br />

By 31 March 2006, from a baseline established by the 2004 Green<br />

Customer Satisfaction Survey to have implemented an agreed plan to<br />

improve customer satisfaction with services provided.<br />

International Capability<br />

By 31 March 2006, to achieve all International agreed tasks with the Green<br />

Foreign <strong>and</strong> Commonwealth Office in support <strong>of</strong> wider <strong>Defence</strong><br />

<strong>and</strong> foreign policy objectives.<br />

Efficiency<br />

By 31 March 2006, deliver all in-year options for achieving savings Red<br />

agreed with the Central Top Level Budget (CTLB).<br />

BSC Colour Definition <strong>of</strong> target achievement<br />

Green Target achieved<br />

Yellow Minor deviation from target set<br />

Amber Major deviation from target set<br />

Red Serious weakness in performance against target set<br />

31

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!