FULFILLING DREAMS - Tacoma Goodwill

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North Tacoma Christmas Shoppe. Business Services Fund Dreams Retail Sales When people think about Goodwill they think about shopping and donating. The number of people who did just that rose this year to an unprecedented 3.4 million shoppers and 78 million pounds of donated goods. What people don’t often think about, however, is what their shopping and donating means to others. Donations of gently used clothing, books, shoes, household and electronic goods provide value price items for others to enjoy and the revenue to support job training and placement services. Retail operations revenue is the largest contributing factor to making Goodwill a unique, self-sustaining non-profit organization. To further serve communities in Goodwill’s 15-county service area and to increase mission funding, new stores opened in Shelton and Yelm. In addition, the Gig Harbor store re-located to the East side of Highway 16 in June to a split-level space featuring updated Book and Fashion Departments. Holiday sales were given even greater emphasis in 2011. For Halloween, Boo-TEEK’s were featured in each of the stores. The Boo-TEEK’s offered affordable costumes and accessories. Specially trained, and often times costumed staff, provided personalized help. In late 2010, two Christmas Shoppes opened serving the greater Pierce County community with one-stop shopping for holiday décor, trees, dishware, ornaments and gifts. The first-in-the-nation Shoppes experienced such a popular debut that three more stores were added in 2011, in Kent, Puyallup and Lacey. More than 2 million pounds of Christmas items were collected and distributed to the Shoppes. Seventy-five percent of people employed in the Goodwill retail business are disabled or disadvantaged and need help going to work. Online Sales Increased growth and job training opportunities continued in the E-Sales Department. Sales reached $3.6 million; consistently placing amongst the top three Goodwill’s nationwide. An online sales customer service training opportunity provided participant Jenn Ward, the chance to learn new skills and earn full time status. “Before I came to Goodwill, I couldn’t even keep a roof over my head due to my disability,” said Ward. “Now I’ve been able to do just that and I’m very proud of myself. I’ve come a long way.” Ward was the 2011 Achiever of the Year and was honored at the Tacoma Ready to Work event in May. Jenn Ward
Donations and E-Cycling Goodwill is the original reduce, re-use, recycling organization and continues to be consumer’s first choice for donating gently used household items. As the idea of ‘Being Green’ and the act of repurposing your things has grown in popularity, Tacoma Goodwill strives to make it even more convenient to donate with attended donation sites, increased partnerships with school districts and outreach efforts for community donation drives, events and event pick-ups. Following a record-breaking 2010, donations rose to 78 million pounds, including 8 million pounds of electronic goods. With the goal to make donating as convenient as possible, there are over forty donation centers and attended stations throughout the 15-county service area. Go2 Property Services worker Andrew Rubin at the Boys & Girls Club. Donation attendant Alexandr Gorbatiuc receives a donation at the North Tacoma Goodwill store. Go2 Services Go2 Services is a single source solution for property management or packaging, assembly and shipping needs throughout greater Pierce County. New offerings include residential services featuring carpet cleaning, full-service landscape maintenance and general handyman expertise. The residential line was launched by a $14,000 grant from the Ben B. Cheney Foundation. The grant funded equipment purchases and led to the employment of three individuals with barriers to employment.
Page 1 and 2: F U L F I L L I N G D R E A M S ANN
Page 3 and 4: TACOMA GOODWILL 2011 HIGHLIGHTS 8,0
Page 5 and 6: A dream for a better life leads one
Page 7 and 8: Determination and hard work brings
Page 9 and 10: Community Partnerships Goodwill cou
Page 11: TEACH A new program in 2011, TEACH
Page 15 and 16: Financial Highlights 2011 Statement
Page 17 and 18: DreamMakers DreamMakers is a specia
Page 19 and 20: Mike Stewart Joy Stohr Summerland C

FULFILLING DREAMS - Tacoma Goodwill

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