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MALTA<br />
BUSINESS REVIEW<br />
ISSUE 31 MAY <strong>2017</strong><br />
COVER STORY<br />
CHANGING THE WAY YOU COLLABORATE<br />
We learn more about 3XP, a specialist Omni-channel<br />
Voice & Contact Centre solution provider<br />
06<br />
16<br />
22<br />
26<br />
ANALYSIS: ELECTIONS <strong>2017</strong><br />
Living in a Paradox<br />
Joseph Farrugia’s superb analysis of the current political<br />
and economic scenario<br />
SPECIAL FEATURE: TRANSPORT & LOGISTICS<br />
Reliable Logistics Experts<br />
Jonathan Vella, CEO Express Logigroup, tells why the company<br />
emerges as the solution driver for any freight requirement<br />
SPECIAL PULL-AND-KEEP SUPPLEMENT: MiGEA 2107<br />
Vision & Strategy<br />
An interview with Alan Brincat, Operations Director, Quasar Ltd
Malta Business Review<br />
06 COVER STORY<br />
CHANGING THE WAY YOU COLLABORATE<br />
We learn more about 3XP, a Cisco UCCE ATP, specialist<br />
Contact Centre solutions provider delivering and supporting<br />
world class contact centres worldwide<br />
8 ELECTION <strong>2017</strong><br />
MALTESE GENERAL ELECTIONS <strong>2017</strong><br />
Summary analysis of the snap general elections, which will<br />
be held in Malta on Saturday, 3 June <strong>2017</strong><br />
12 LEADERSHIP<br />
GOVERNANCE<br />
Study by Malta Employers Association on what<br />
Governance should all be about<br />
16 ANALYSIS: ELECTIONS <strong>2017</strong><br />
LIVING IN A PARADOX<br />
Joseph Farrugia from the Malta Employers Association<br />
superb analysis of the current political and economic<br />
scenario<br />
your perfect atmosphere<br />
52<br />
Our Golden Partners<br />
54<br />
06<br />
SPECIAL FEATURE: TRANSPORT<br />
& LOGISTICS INTERVIEW OF THE<br />
MONTH<br />
20 DELIVERING SECURE, SUSTAINABLE AND<br />
COMPETITIVE ENERGY TO EU CITIZENS AND INDUSTRY<br />
The Editor interviews Dirk Beckers, INEA Executive Director<br />
(EC)<br />
22 RELIABLE LOGISTICS EXPERTS<br />
Jonathan Vella, CEO Express Logigroup, tells why the<br />
company emerges as the solution driver for any freight<br />
requirement<br />
SPECIAL PULL-AND-KEEP<br />
SUPPLEMENT FEATURE:<br />
MiGEA <strong>2017</strong><br />
26 VISION & STRATEGY<br />
An interview with Alan Brincat, Operations Director, Quasar<br />
Ltd, outright winners of three prestigious iGaming awards<br />
32 VALUE & OPPORTUNITIES<br />
We meet LVBet’s captivating Simona Pinterova, PR<br />
Manager, who was voted as Malta's Best iGaming Woman<br />
Leader of the Year<br />
26<br />
CONTENTS<br />
May <strong>2017</strong><br />
32<br />
43 PROFILE<br />
DAPHNE CARUANA GALIZIA: THE BLOGGING FURY<br />
We profile Malta’s most prolific and controversial journalists and blogger,<br />
thanks to our association POLITICO SPRL<br />
FEATURE STORIES<br />
46 GAMING IN MALTA<br />
Colin Gregory, Managing Director at EQUIOM MALTA gives an overview<br />
of the Gaming sector in Malta<br />
51 NEW RULES TO PROTECT INVESTORS AND HELP SMES ACCEPT<br />
DIVERS SOURCE OF CAPITAL<br />
Single capital market and ease small firms access to finance<br />
52 SO LONG JOB FOR LIFE<br />
Maria Zahra tells us just why job hopping is getting close to becoming<br />
the norm<br />
54 BUILDING & CONSTRUCTION<br />
RESIN FLOORINGS VOICING THE FUTURE<br />
Antoine Bonello, MD at the Resin & Membrane Centre on maintain<br />
healthy resin florings<br />
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SPECIAL THANKS<br />
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DOI; European Commissioner for Transport; EU/<br />
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Relations; GRTU; ICF MOSTRA; LinkedIN; Malta<br />
Communications Authority; Malta Employers<br />
Association; Ministry for Finance; Ministry for<br />
Transport & Infrastructure; POLITICO SPRL;<br />
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EDITORIAL<br />
Malta Business Review<br />
Beethoven rocks France! It was one of the most enjoyable<br />
moments of politics, especially in recent history, when Emanuel<br />
Macron entered the stage on the night following his landslide<br />
victory. They were playing the European Hymn, Beethoven's "Ode<br />
to Joy", and not the Marseillaise, the French national anthem. At<br />
the same time they were showing some young girls showing an<br />
illuminated sign reading, "Hope beats Hate". This, for me, was<br />
very emotional.<br />
A couple of weeks ago in one of the absorbing articles penned<br />
by Werner E Jung- "Who is afraid of the Twitter Man", the author<br />
had expressed the hope, that the bad example of Trump might<br />
encourage the people of Europe to think a little more about their<br />
own future when going to the ballots. It had worked in Austria<br />
and in The Netherlands (although by a close margin), which kept the radicals out. In France the polls<br />
had predicted a big win for Macron, but ever since Brexit and Trump, nobody really trusts polls any<br />
more…. This gets us back to Bernard de Mandeville and his "Fable of the Bees", where he concludes<br />
that, "private vice will create some public virtues" – although, that is bending the story and the<br />
interpretation quite a bit!<br />
It is very refreshing, to see a new young politician who came out of "nowhere" a year ago to come to<br />
power, withstanding the trend towards nationalism all around us and winning the election in France,<br />
of all countries. At 39 he is the youngest head of government since Napoleon. He will have a hell of a<br />
job, since France badly needs social and fiscal reforms. It is said that France cannot do reforms, they<br />
can only do revolutions! Well, his election was the first part of a revolution. Vive la France!<br />
I am very happy to see young people take the helm and get some fresh ideas into our socio-political<br />
system. Time to look forward instead of backward. I am one who does not believe that history<br />
repeats itself; we should learn from it but avoid trying to predict the future on that basis. I watched<br />
how Macron’s electoral win has united the French. Europeans are looking at America, watching how<br />
a great Federation can be destroyed. They seem to be learning from a strikingly bad example. Maybe<br />
Europeans will build a monument for Trump one day; who knows?<br />
Dear Reader, I have been very quiet lately, sorry – I was and I am depressed. I have been watching<br />
Maltese build a wall of hate instead of fraternity, intolerance instead of unity, applaud corruption<br />
instead of morality and it disgusts me to still see a lot of ignorance around instead of intellectualism<br />
and wisdom. I have watched how fear and terror is creeping over stability, chaos instead of truth,<br />
segregation instead of convergence, and above all how hypocrisy rules over fairness. Maybe it is time<br />
for me to join Waldorf and Statler on the balcony on the Muppet Show!<br />
It is hard to face that fact and it will probably take some time for me to come to grip with that.<br />
Suzy Kassem, a contributor to this respectable publication, commenting on how a nation’s greatness<br />
depends on its leader, remarked, “Pick a leader who has substance, not superficiality, character, not<br />
immaturity, who is transparent, not secret, who practices justice, not lawlessness, who is truthful,<br />
not a lier… who is steered by his conscience, not a bribe”.<br />
With a highly successful climax to Malta’s iGaming Excellence Awards, one foreign visitor to our<br />
Island told me that now the event is over, he wanted to make a comment about iGaming. He said,<br />
“As far as I am concerned iGaming in Malta is nothing else but government sanctioned money<br />
laundering! And it was not even the present administration who introduced that legislation. Malta<br />
is really lucky that they are such a small entity within the EU, so they can literally do whatever<br />
they want – it will go unnoticed. Malta does have a long history of piracy, deceit and corruption,<br />
so I guess it is just a way of life. I cannot explain the daily news otherwise; who really gives a damn<br />
about Panama, kickbacks, blind police commissioners, passport peddlers, energy, hospital or bank<br />
scandals? As it looks nothing is going to change with the upcoming elections. Your PM must have a<br />
clever plan to call a snap election. He will probably appoint Keith Schembri as Finance Minister and<br />
Konrad Mizzi as Head of the Gambling Commission.”<br />
Admittedly, it is so frustrating to see, read and hear all these developments about all the ramblings<br />
in Malta, that it has also become thorny to express one’s free opinion. It is for the Maltese people to<br />
clean up their own mess. Up to this point it seems that they can live with it quite comfortably, else<br />
they would be out in the streets shouting for "La Revolution" and setting up a Guillotine in front of<br />
Castille!<br />
I hope that all Maltese, as the French have shown us, will also have good cause to finally come<br />
together and unite following the election results. I Hope we have better weather following the<br />
elections. Enjoy the read!<br />
Martin Vella<br />
Editor-in-Chief<br />
Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />
opinion, are written to represent a fair and impartial representation of facts, events and provide a<br />
correct analysis of local and international news.<br />
Agents for:<br />
4 5<br />
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Malta Business Review<br />
COVER STORY OF THE MONTH<br />
COVER STORY OF THE MONTH<br />
Malta Business Review<br />
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3XP Group team during the MiGEA <strong>2017</strong><br />
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6 7<br />
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Malta Business Review<br />
ELECTIONS <strong>2017</strong><br />
Maltese general election <strong>2017</strong><br />
General elections will be held in Malta on Saturday, 3 June <strong>2017</strong>. The elections will be contested by the Labour, led by Prime<br />
Minister Joseph Muscat, the Nationalist Party, led by opposition leader Simon Busuttil, and four other parties and will see<br />
the most parties fielding candidates since 1962<br />
3 June <strong>2017</strong><br />
Participating parties<br />
The Maltese political landscape is regarded<br />
as one of the most pure two-party systems<br />
of the 21st century, and has been dominated<br />
by moderate centre-left and centre-right<br />
groups for decades; no third parties have<br />
elected MPs since the 1962 election. Six<br />
parties are expected to field candidates in the<br />
2018 election, the first time since 1962 that<br />
Maltese voters will have that many parties on<br />
the ballot:<br />
Nationalist Party implying that<br />
Joseph Muscat let the country down<br />
Malta Business Review<br />
Background<br />
The previous general elections were held on<br />
Saturday, 9 March 2013. The Labour Party,<br />
led by Muscat, defeated the incumbent<br />
Nationalist Party of Lawrence Gonzi in a<br />
landslide victory, taking 39 seats in the<br />
House of Representatives, against 30 for the<br />
Nationalist Party. However, on 5 February<br />
2015 the Constitutional Court ordered two<br />
additional seats to be given to the Nationalist<br />
Party. The Labour Party lost a further seat<br />
when Marlene Farrugia resigned from the<br />
Labour parliamentary group, later forming<br />
the Democratic Party.<br />
Muscat was sworn in as the new Prime<br />
Minister on 11 March. The cabinet of 15<br />
ministers was the largest cabinet in Maltese<br />
history. This record was again surpassed<br />
when Muscat announced a cabinet reshuffle<br />
following the appearance of Minister Konrad<br />
Mizzi's name in the Panama Papers; the new<br />
cabinet featured 16 ministers as well as the<br />
Prime Minister. Mizzi was included in the new<br />
cabinet as Minister within the Office of the<br />
Prime Minister.<br />
Prior to the 2013 elections, Muscat had<br />
pledged that the size of his Cabinet would<br />
never exceed the size of the largest Cabinet<br />
of the Fenech Adami administrations, the<br />
largest of which consisted of 13 ministers.<br />
Following their defeat, Gonzi stepped down<br />
as leader of the Nationalists, with Simon<br />
Busuttil taking his place on 13 May. As of<br />
2016, Busuttil contesting as the Nationalist<br />
candidate as potential prime minister in the<br />
next election.<br />
The Labour Party (PL) of incumbent Prime<br />
Minister Joseph Muscat held a majority in<br />
the legislature since the 2013 election, with<br />
38 MPs at dissolution. The Labour Party<br />
traditionally pursues social democratic ideals,<br />
and is rooted in the mainstream European<br />
centre-left.<br />
The Nationalist Party (PN) of opposition leader<br />
Simon Busuttil is the major opposition party<br />
in parliament, with 29 MPs at dissolution.<br />
The party's last prime minister was Lawrence<br />
Gonzi, who also served as prime minister from<br />
2004 to 2013. For much of its history, the PN<br />
has embraced conservatism and Christian<br />
democracy, as well as European integration.<br />
The Democratic Party (PD) which was<br />
founded when Labour MP Marlene Farrugia<br />
left her party on 4 June 2016. It had 1 MP<br />
(Farrugia herself) at dissolution. Under a<br />
coalition agreement announced on 28 April<br />
<strong>2017</strong> PD candidates will contest the election<br />
as Nationalist candidates, with the additional<br />
descriptor "tal-orange", and any elected PD<br />
members would participate in a potential<br />
Nationalist-led government.The Democratic<br />
Alternative (AD), led by Arnold Cassola since<br />
2013, is the most successful contemporary<br />
third party in Malta. It is, however, not<br />
represented in parliament. Originally an<br />
Opinion Poll<br />
Labour Party poster implying that Simon Busuttil<br />
and Marlene Farrugia disagree on proposals<br />
offshoot from the Labour Party in 1989, the<br />
party stresses green politics and sustainable<br />
development. Moviment Patrijotti Maltin<br />
(MPM), an offshoot of the anti-immigration<br />
group Għaqda Patrijotti Maltin led by Henry<br />
Battistino which campaigns against illegal<br />
immigration, Malta's participation in the<br />
Schengen Area, and Islam in Malta.<br />
Alleanza Bidla (AB), a conservative Christian<br />
and Eurosceptic party led by Ivan Grech<br />
Mintoff.<br />
Electoral system<br />
The Maltese voting system is a variant of<br />
proportional representation, achieved<br />
through the use of the single transferable<br />
vote, with five MPs to be returned from each<br />
of thirteen districts. Overall, there are 65<br />
constituency seats, with a variable number of<br />
at-large seats added to ensure that the overall<br />
first-preference votes are reflected in the<br />
composition of the House of Representatives.<br />
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announcement was made during a May Dy<br />
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Malta Business Review<br />
ELECTIONS <strong>2017</strong><br />
MEDIA/PR<br />
Malta Business Review<br />
GRTU presents 33 proposals for election,<br />
calls on government to create new<br />
economic sector<br />
democratisation of the powers of the Prime<br />
Minister. Mr Abela said that it is dangerous<br />
and not ideal for one man to have so much<br />
power. He argues that important decisions<br />
should always be backed up by the cabinet's<br />
majority.<br />
GRTU, the Malta Chamber of SMEs, has<br />
this morning presented its proposals for the<br />
electoral manifesto. In a presentation before<br />
the media, GRTU CEO Abigail Mamo explained<br />
that some of the proposals were already taken<br />
aboard by the two major political parties,<br />
such as the removal of SISA, which is included<br />
in the PN election manifesto.<br />
GRTU presented a list of 33 proposals based<br />
on five key principles which includes the<br />
protection of ODZ land. The union believes<br />
that the government should ratify MCESD<br />
agreements without hesitation. Government<br />
should not compete with the private sector.<br />
Ms Mamo explained that government always<br />
has a huge advantage over the private and<br />
it risks destabilizing the local market. The<br />
manifesto looks into the issue with Local<br />
Councils issuing permits for temporary stalls.<br />
GRTU argues that Local Councils do not<br />
have the capacity or the remit to regulate<br />
commerce in their locality. "Unless specifically<br />
related to their religious feats or a specific fair<br />
organised in the locality, Local Councils should<br />
not extend the permits to allow street selling."<br />
The protection of ODZ land is given<br />
prominence in the GRTU manifesto. President<br />
Paul Abela said that he believes that ODZ land<br />
should simply not be touched. However,<br />
he explained that if the need arises for an<br />
ODZ area to be developed, the price should<br />
be hefty enough to serve as deterrent for<br />
investors. He referred to the Zonqor point<br />
project for the American University of Malta.<br />
He said the government should have asked<br />
for double the price so that investors do not<br />
even consider of buying that land. GRTU<br />
argues that there needs to be a mechanism<br />
set in place to properly calculate the price of<br />
ODZ land.<br />
The Chamber for SMEs believes that despite<br />
the recent economic success, the government<br />
should look into creating a new sector where<br />
the economy can flourish. GRTU requests<br />
that in the next legislature, the elected<br />
government should commit the creation<br />
of a new economic sector. The manifesto<br />
also looks into good governance and the<br />
role of the institutions. GRTU believes in the<br />
Transparency in the Planning Authority, or<br />
the lack of, has been one major concern for<br />
GRTU members. Mamo explained that the<br />
restructuring has started but it is far from<br />
completed. GRTU argues that enforcement<br />
should be equal for all. Mr Abela gave the<br />
example of the billboard bonanza and how<br />
the abuse, although flagrant, is still allowed<br />
to happen, especially during an election<br />
campaign. The Small Business Act, which<br />
is present across Europe, should be legally<br />
enforceable. This will help protect small<br />
businesses when, for example, participating<br />
in tenders. GRTU also believes that the<br />
right of appeal against a decision should be<br />
introduced.<br />
GRTU insists that more pro-business<br />
measures should be introduced. Ms Mamo<br />
said that traffic remains one major obstacle<br />
for businesses and retail shops to run<br />
smoothly. GRTU embraces the proposal to<br />
have free student transport for all. MBR<br />
Courtesy: The Malta Independent<br />
10 11<br />
www.maltabusinessreview.net
Malta Business Review<br />
GOVERNANCE ELECTIONS <strong>2017</strong><br />
GOZO<br />
Malta Business Review<br />
GOVERNANCE<br />
There should be a strategy for Gozo which reduces the gap<br />
between its GDP and that of Malta by identifying high-end<br />
niches which strike a balance between specific investment<br />
and the retention of its natural splendour.<br />
Gozo still has considerable untapped economic potential<br />
which could preserve the environment, improve the quality<br />
of life of its inhabitants, and attract more people to live there.<br />
This strategy should include:<br />
• A second bre op c cable to improve the infrastructure for<br />
financial, IT and gaming companies.<br />
• Turning all agricultural produc on on the island to organic<br />
farming.<br />
• Converting the island into a wi-fi hotspot.<br />
• Providing special incentives for the di usion of electric cars<br />
and vehicles that run on alternative fuel on the island<br />
• Incentivising a wider di usion of photovoltaic energy.<br />
• Attracting cultural tourism through the establishment of an<br />
annual cultural calendar, which includes the opera season.<br />
• Establish the feasibility of the proposed tunnel connection<br />
between Malta and Gozo. Conducting a cost benefit<br />
analysis to determine the resources required and the<br />
opportunity cost of using such resources vis a vis other<br />
national priorities.<br />
• Increasing connectivity through direct marine linkages<br />
to Sliema and Valle a through a catamaran service, and a<br />
helicopter service.<br />
• Marketing Gozo as a separate product to attract market<br />
niches: religious, health, sport and agritourism.<br />
• Using synergies from organic farming, eco- technologies<br />
and the medical infrastructure to develop a niche in medical<br />
tourism. Gozo can be an ideal destination for cosmetic<br />
surgery and recovery for Maltese and foreign citizens.<br />
• Releasing labour from the public sector to meet demand<br />
for labour in private sector led economic activities.<br />
The introduction of this memorandum highlighted the<br />
importance of good governance and the need to improve<br />
governance structures in the public service and public<br />
authorities.<br />
MEA is proposing the following actions to improve<br />
governance.<br />
3.1 Positions of trust<br />
Although it is understandable that any party in government<br />
needs to appoint persons in positions of trust, the number<br />
of such appointments should be subject to a ceiling. These<br />
appointments should not be perceived to be the result of<br />
political favours.<br />
3.2 Contracts<br />
• All contracts entered by Government with other parties<br />
will be made public within reasonable time – not exceeding<br />
three months – since the date of signing.<br />
• The director of contracts should be given back the authority<br />
to take an active part in adjudication processes, and not<br />
to just act as a regulatory body. Tenders are not to be<br />
adjudicated by Ministries but by independent adjudicators.<br />
• Government will not enter into binding agreements<br />
(commercial or otherwise) with entities whose ultimate<br />
owners are unknown. Such agreements will be made<br />
illegal.<br />
3.3 Direct Orders<br />
• Members of parliament should not hold positions of trust.<br />
This may be in conflict with their duties in parliament.<br />
• There shall be full public disclosure of contracts,<br />
remuneration conditions, including bonuses and perks, of<br />
persons occupying positions of trust.<br />
• All persons occupying a position of trust with public entities<br />
and who have not been employed through a recruitment<br />
process should be subject to a periodic audit by an<br />
independent board to justify their position. The board shall<br />
include representatives from the opposition. As with any<br />
private sector company, they will report on time spent,<br />
activities and results achieved.<br />
• Key positions in Authorities need to be approved by a two<br />
thirds majority in parliament.<br />
• Government should ensure that the parameters that<br />
regulate direct orders are respected and enforced. Any<br />
direct orders that go against these regulations should be<br />
immediately be declared illegal and null.<br />
3.4 State Visits Abroad<br />
• The media will be represented on all state visits abroad. It<br />
will be unacceptable to have state visits in which the media<br />
are not invited. MBR<br />
Creditline: Towards Sustained Economic Growth & Better<br />
Governance, Malta Employers Association<br />
12<br />
www.maltabusinessreview.net<br />
13
Malta Business Review<br />
ERP DASHBOARDS<br />
ANALYSIS & DEBATE<br />
Malta Business Review<br />
Accelerate business growth with<br />
customised ERP dashboards<br />
Accelerate your business performance<br />
By Charlie Williams<br />
Is your business slowing down from internal<br />
process inefficiencies and bottlenecks? Do<br />
you want to improve profitability and reduce<br />
your operating costs? If you don’t have a<br />
clear, concise, real-time view of your business<br />
position, you should consider a cloud ERP<br />
software solution.<br />
ERP streamlines and automates processes,<br />
boosting your profitability while keeping costs<br />
under control. Ultimately, you gain business<br />
intelligence and insights to make better<br />
decisions with real-time dashboards and KPIs.<br />
Acumatica is the world’s fastest growing<br />
provider of cloud ERP software that<br />
empowers small and mid-sized businesses<br />
to unlock their potential and drive growth.<br />
Built on the world’s best cloud and mobile<br />
technology and a unique customer-centric<br />
licensing model,<br />
Acumatica delivers a suite of<br />
fully-integrated applications,<br />
powered by a robust and<br />
flexible platform<br />
all available on the cloud or on-premises for<br />
easy-access anywhere, anytime, and on any<br />
device.<br />
What’s the first thing you see when you logon<br />
to your ERP system? Most likely a dashboard,<br />
and for good reason – dashboards display the<br />
information that’s most important to you,<br />
from among the volumes of data being stored<br />
and processed in the ERP system.<br />
Commonly, dashboards serve to highlight<br />
trends in key metrics, or KPIs that you care<br />
about. If you have profit and loss responsibility,<br />
you would want to see various components<br />
making up revenue and costs. If you manage<br />
the warehouse, you would want to see order<br />
fulfilment lead times, stock turnover, and so<br />
on.<br />
ERP dashboards, such as those found in<br />
Acumatica, offer business leaders a focal<br />
reference point where they can quickly digest<br />
key information about their company's health.<br />
These dashboards typically present key, highlevel<br />
data in the form of tables, pie charts,<br />
and other graphical visualisations. However,<br />
ERP dashboards offer much more than<br />
summarised views of important information.<br />
Users can customise their main dashboard<br />
so that it only displays the data that is most<br />
relevant to their role. A personalised, realtime<br />
dashboard lets you accelerate business<br />
performance with automated processes,<br />
accurate data collection and analysis, and<br />
forecasting capabilities that drive better<br />
business decisions.<br />
Another benefit of ERP dashboards is that<br />
they highlight points of strength, while also<br />
isolating areas for growth. Tailoring your ERP<br />
software to fit your exact needs enables you<br />
to turn data into meaningful information<br />
which makes it possible to manage operations<br />
more effectively – and grow your bottom line<br />
at a quicker pace.<br />
Acumatica’s dashboards provide customised<br />
views of real-time results from across your<br />
organisation, and thanks to cloud and mobile<br />
technology you can access them from any<br />
device. With company data always visible, and<br />
at your fingertips, you too can finally regain<br />
control of your business's path to success.<br />
Learn more about Acumatica:<br />
www.computimesoftware.com/acumatica.<br />
Email us at info@computimesoftware.com<br />
or call us on +356 2149 0700.<br />
MBR<br />
Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user<br />
licensing model _ enabling a complete, real time view of your business anytime, anywhere.<br />
A single, real-time version of the truth<br />
Drive better business insights and decisions<br />
through processes automation.<br />
Do more with less<br />
Control workflows and<br />
maximize your efficiency.<br />
Ease of use<br />
Collaborate easily and efficiently on Mac,<br />
PC, tablet, or mobile phone.<br />
EDITOR’S<br />
Note<br />
Charlie Williams is Head<br />
of Business Development,<br />
Computime Software.<br />
Charlie is a seasoned<br />
sales and marketing<br />
professional, bringing 15+<br />
years of senior leadership<br />
experience to Computime<br />
Software, spanning<br />
both the business to business and business<br />
to consumer technology markets across the<br />
globe. Currently, Charlie is responsible for the<br />
commercial growth of Computime Software<br />
through its products, clients, and markets.<br />
Management precision<br />
Cash forecasting, period-end close,<br />
reconciliation and consolidation activities.<br />
High value<br />
Unlimited users with<br />
no increased expense.<br />
Business Software<br />
& Integration Solutions<br />
Smart system<br />
Individuals see only information<br />
relevant to their jobs.<br />
www.computimesoftware.com/acumatica +356 2149 0700 info@computimesoftware.com<br />
14 www.maltabusinessreview.net 15
Malta Business Review<br />
ELECTIONS <strong>2017</strong> ELECTIONS <strong>2017</strong><br />
Malta Business Review<br />
Living in a Paradox<br />
By Joseph Farrugia<br />
The business community believes in high<br />
ethics and governance. Corruption - even if<br />
only perceived - is not good for business. Our<br />
international reputation (which is key for a<br />
number of business sectors and not only the<br />
financial sector) will only be secured if we can<br />
ensure and demonstrate that our institutions<br />
have strong values and ethics. International<br />
business and particularly those which are<br />
highly regulated such as banks will not do<br />
business in a jurisdiction which is perceived<br />
to be of high risk to their reputation. The<br />
mere presence of companies with low ethical<br />
standards in a jurisdiction is enough to spark<br />
alarm and scare off legitimate companies.<br />
Locally, businesses need to believe that<br />
there is a level playing field and strong future<br />
prospects for them to develop further and<br />
invest.<br />
Unfortunately, there have<br />
been too many incidents<br />
– undisclosed contracts,<br />
suspicious direct orders, hidden<br />
accounts by politically exposed<br />
persons, dubious appointments<br />
of persons in positions of trust – which are<br />
certainly damaging business confidence and<br />
Malta’s international image.<br />
Paradoxically, the election is also occurring at<br />
a time of positive economic performance. The<br />
main point of the memorandum presented<br />
to political parties during the run up to the<br />
last election focused on fiscal consolidation.<br />
The document stated that: ‘Political parties<br />
need to assure the electorate through an<br />
unequivocal and measured commitment to<br />
reduce the public debt by an average of 2%<br />
per annum in the coming five years. All other<br />
electoral promises, including any revision<br />
in welfare, pensions and any existing and<br />
projected public sector expenditure have to be<br />
subjected to this fundamental obligation’.<br />
The reason behind the appeal was that in 2013,<br />
inspite of the aftermath of the international<br />
recession and the political instability in North<br />
Africa, the general macroeconomic indicators<br />
were positive and the economy was<br />
performing better than many others within<br />
the Eurozone and the EU. Unemployment, at<br />
around 6500 persons, was significantly below<br />
the EU average and employers were already<br />
experiencing a shortage of labour in many<br />
areas. Malta had also managed to avoid being<br />
dragged in the excessive deficit procedure<br />
as the fiscal deficit was retained at less than<br />
3%. The activity rate of females in the labour<br />
force was increasing considerably, particularly<br />
among younger cohorts.<br />
This momentum was retained, and<br />
also accelerated during this legislature.<br />
Unemployment has continued to decline<br />
to unprecedented levels and the current<br />
administration has introduced a number<br />
of active labour market policies which<br />
have contributed to a reduction in welfare<br />
dependency and to a significant increase the<br />
activity rate. Concurrently, labour market<br />
shortages have been addressed through the<br />
increase in the number of foreign employees,<br />
which currently stands at 34,000 (up from<br />
13K in 2013), or 18% of the labour force. This<br />
phenomenon has had both a positive and a<br />
negative socio-economic impact on Maltese<br />
society, but has certainly contributed to robust<br />
economic growth over the past four years.The<br />
Association has noted with satisfaction that<br />
the fiscal deficit has shrivelled and turned into<br />
a surplus in 2016, with the public debt falling<br />
below 60% of GDP. In a recent statement, the<br />
Association said that: ‘The sustainability of a<br />
balanced or surplus budget depends on the<br />
governance of public funds and to economic<br />
growth generated by the private sector which<br />
can sustain the increased demands of services<br />
such as health and education which are<br />
provided by the public sector.’<br />
The surplus for 2016 should not be a flash in<br />
the pan, but a sustained effort by whoever<br />
is elected to continue to reduce the public<br />
debt during the coming legislature. A<br />
sustained surplus should also not materialise<br />
at the sacrifice of capital projects that are<br />
essential in supporting economic activity<br />
in the medium to long term. In spite of the<br />
overall very positive economic performance<br />
over the past years, the Association has<br />
warned of a number of fault lines that can<br />
change these positive trends, and which<br />
the political parties need to address in the<br />
interest of long term sustainability. These are:<br />
• That our economy will probably not be<br />
eligible to further EU structural funding<br />
post 2020. This is a reality that will have to<br />
be faced in the coming years and one has<br />
to analyse the extent of the growth of the<br />
past ten years which has been attributable<br />
to this injection of EU funds.<br />
• The possibility that the tax incentives<br />
which have been critical in attracting our<br />
financial services and gaming sectors<br />
will be removed or toned down. EU wide<br />
corporate tax reform is major threat facing<br />
these sectors, which have contributed to<br />
29% of the economy’s growth, apart from<br />
the ripple effects that they have on other<br />
sectors. These also happen to be our most<br />
volatile economic sectors, as relocation<br />
to other countries can take place almost<br />
instantaneously.<br />
• Maintaining positive tourism figures<br />
once there is more stability in the<br />
Mediterranean region. Tourism has had<br />
an unprecedented boom during the past<br />
four years, and our capacity has increased<br />
to accommodate these levels of occupancy.<br />
• Increasing Malta’s economic output<br />
capacity. In a country with limited resources<br />
and output capacity, we will have to make<br />
choices as a society, as some activities may<br />
interfere or even disrupt others. A classic<br />
case is the threat to sea cleanliness posed by<br />
the pollution being generated by fish farms.<br />
Will we have to choose between fish farms<br />
or quality tourism, or can there be a happy<br />
coexistence between the two activities?<br />
The same can be said about Malta’s carrying<br />
capacity as a tourist destination in terms of<br />
available accommodation, flight capacity,<br />
and environmental sustainability. The major<br />
future challenge may well be one not of<br />
utilising existing resources to full capacity, but<br />
rather of how to establish the best mix<br />
of economic activities to maximise<br />
sustainable economic performance<br />
together with environmental and quality<br />
of life considerations. In the same way that<br />
ten years ago Malta had to restructure its<br />
economy because of circumstances which<br />
were forced upon it, namely the outsourcing<br />
of our low end manufacturing sector to low<br />
cost destinations, the country will have to<br />
take important decisions which can well<br />
mean the deliberate phasing out or reduction<br />
of activities which yield a low return or which<br />
have an adverse effect on our society’s quality<br />
of life.<br />
• Reconciling economic growth with<br />
objectives related to environmental<br />
constraints and quality of life. This will<br />
become an increasingly sensitive issue in the<br />
coming years. In the same way that leisure<br />
time may take precedence over additional<br />
earnings, people’s priorities will also shift<br />
towards other quality of life indicators such<br />
as less pollution and open spaces.<br />
• The drop in national revenue once the<br />
sale of Maltese citizenship subsides. In<br />
November 2013, MEA had expressed its<br />
reservations about the sale of Maltese<br />
citizenship on the basis of national ethics<br />
and its impact on the country’s reputation<br />
as a destination for the financial services<br />
sector. The revenue is expected to be a oneoff<br />
cash generator, and like the EU funds<br />
cannot be expected to result in a sustained<br />
injection in the economy. Political parties<br />
need to plan for contingency measures<br />
once this well dries up.<br />
• Ensuring that Malta’s reputation of good<br />
governance does not deteriorate further.<br />
Our current rate of economic growth is<br />
strongly dependent on a reputation of<br />
decent and ethical good governance which<br />
has been built over decades. There is an<br />
urgent need to restore and build upon this<br />
reputation in order for this growth to be<br />
sustainable.<br />
Government policies have to be based on an<br />
understanding that Malta has a two speed,<br />
diversified economy, whereby traditional<br />
economic sectors are experiencing lower<br />
rates of growth than those of the new<br />
economic sectors. This may be a source of<br />
social tensions which cannot be addressed<br />
through blanket measures which may be<br />
affordable for some sectors but which may<br />
harm the competitiveness of others. The<br />
competitiveness of traditional sectors like<br />
manufacturing, which still employs 26,000<br />
persons, depends on small profit margins.<br />
Our major manufacturers also face internal<br />
competition, meaning that even if a domestic<br />
plant is profitable, the company can still<br />
relocate to other destinations which yield a<br />
higher return.<br />
There is a need for government<br />
and politicians to make active<br />
reforms to curtail corruption.<br />
These need to address the very structure<br />
of our government and authorities as well<br />
as political parties. Our governments need<br />
to move away from the many promises on<br />
transparency, meritocracy and governance<br />
to a framework of actual policies that address<br />
the issues at source.<br />
More and more, we are seeing that in order<br />
to attract foreign direct investment and in<br />
particular in the financial related sectors,<br />
Malta needs to offer a strong banking system.<br />
In todays Globalised economy international<br />
companies require solid financial institutions<br />
and reputable banks which can operate<br />
effectively at international level. The strength<br />
of the international banking system is to the<br />
financial sector as perhaps the network of<br />
international airline connections is to our<br />
Tourism sector. Unless we are able to maintain<br />
our existing banks and attract more<br />
international banks to operate from Malta our<br />
attractiveness as a hub in a number of sectors<br />
will diminish considerable as will those of<br />
attracting business opportunities coming out<br />
of Brexit. The international banking system is<br />
also essential for Maltese companies wanting<br />
to trade internationally.<br />
There is a need for governments to come up<br />
with long term visions. Proposed policies and<br />
projects need to be evaluated against the<br />
true added value which is not only monetary<br />
but also takes into consideration the<br />
environmental as well as social requirements.<br />
The widely-used sustainability needs to be<br />
evaluated and defined according to a set<br />
of objectives and priorities. These priorities<br />
and objectives need to be discussed with the<br />
various social partners and business to set an<br />
economic direction and a stable economic<br />
environment. Other challenges include the<br />
impact of an ageing population on health and<br />
welfare spending, global competitiveness and<br />
the rising cost of the public sector wage bill.<br />
Political parties must be open and rise above<br />
theworrying trend of populism. Politics is<br />
not about telling people what they want to<br />
hear, but to convince the electorate about<br />
the best course of action out of a number of<br />
alternatives, even if such actions might not<br />
be popular in the short term. Many electoral<br />
promises by both major parties are being<br />
thrown in the campaign with disregard to<br />
their cost and implementation. Unfortunately,<br />
recent issues are giving rise to a return to a<br />
highly polarised society, with rising tensions<br />
that are certainly not good for business. MBR<br />
Creditline: Towards Sustained Economic Growth & Better Governance, Malta Employers Association<br />
16 17<br />
www.maltabusinessreview.net
Malta Business Review<br />
BANKING<br />
EPP CONGRESS<br />
Malta Business Review<br />
Another Successful<br />
Year for IIG Bank<br />
MINISTER MIZZI HANDS OVER THE NATIONAL TRANSPORT STRATEGY.<br />
Best practices, combining political strategy and concrete implementation.<br />
#Malta<br />
European Commissioner for Transport Ms Violeta Bulc<br />
IIG Bank continued to register significant<br />
as the Bank provided fully to cover impaired<br />
on maintaining its high standard of service<br />
progress in developing its business strategy<br />
which is targeted towards a global presence<br />
loan assets while pursuing a suitable course of<br />
action to recover such debts.<br />
delivery to clients.<br />
in international trade and commodity<br />
finance. This development was supported by<br />
yet another year of significant profits despite<br />
a focus on maintaining balance sheet size<br />
consistent with the average level of 2015,<br />
while concentrating on maintaining customer<br />
deposits within the desired parameters<br />
commensurate to asset growth.<br />
As in previous years, all the income generated<br />
during 2016 will be reinvested in the form<br />
of Tier I capital, since the Board continues<br />
to apply the same policy to ensure that the<br />
equity base of the Bank continues to grow<br />
and sustain its development.<br />
The year-end balance sheet position of<br />
The initial economic indicators and inflationary<br />
expectations for <strong>2017</strong> are encouraging and<br />
should lead to increased levels of activity in<br />
global trade. The Bank is very well prepared to<br />
take advantage of the evolving opportunities,<br />
while still retaining a very positive outlook<br />
should market conditions not develop in line<br />
with existing expectations.<br />
During the year, significant progress was made<br />
in the internal organisational structure, with<br />
additional recruitment of skilled personnel<br />
to increase its operational capacity and to<br />
US$154,109,412 is the result of an exercise<br />
to reduce in excess funding and associated<br />
cost. Loans and advances grew by 8% to<br />
US$89,031,527 while investments in financial<br />
Reporting on the performance of the Bank,<br />
Raymond Busuttil, Managing Director and<br />
Chief Executive Officer of IIG Bank (Malta) Ltd,<br />
continue enhancing its risk management and<br />
compliance team.<br />
During the financial year under review,<br />
the Bank registered a profit before tax of<br />
$4,367,366. Net interest income increased<br />
to $5,516,183 and net fee and commission<br />
income to $813,043. Other income resulting<br />
from trading gains and disposal of financial<br />
assets generated a comprehensive operating<br />
assets reduced to US$20,679,444 in an effort<br />
to minimise the exposure to market risk on<br />
bond holdings, given the prevailing market<br />
conditions.<br />
As mentioned, and in line with the strategy<br />
adopted, customer deposits reduced to<br />
US$120,670,756 from USD143,670,301 at<br />
year-end in 2015.<br />
said: "Our success depends on the exceptional<br />
skills and dedication of our staff. We give<br />
extra attention to our service delivery as this<br />
gives us a competitive advantage, despite our<br />
size. Therefore, I thank our highly motivated<br />
staff and dedicated board members for yet<br />
another very successful year. I also thank our<br />
loyal customers for their trust and continued<br />
support." MBR<br />
Minister Mizzi (right) with EU Commissioner Violeta Bulc, presiding over the Transport<br />
Ministerial Conference in which the Member States adopted the Valletta Declaration on Road Safety.<br />
income of $11,384,825, a 20% increase over<br />
The Bank has a regular customer base on both<br />
the previous year.<br />
the deposit liabilities side of the business and<br />
in its loan asset portfolio. Significant progress<br />
Administrative expenses of $2,905,467, saw a<br />
has been made and opportunities of business<br />
marginal increase of 10% over 2015. A charge<br />
continue to flow despite the moderate<br />
of $4,111,992 was taken to profit and loss<br />
marketing effort, as the Bank concentrates<br />
18 19<br />
www.maltabusinessreview.net
Malta Business Review<br />
ENERGY/TRANSPORT<br />
ENERGY/TRANSPORT<br />
Malta Business Review<br />
Delivering secure, sustainable<br />
and competitive energy to EU<br />
citizens and industry<br />
The Editor interviews Dirk Beckers, INEA Executive Director (EC), who explained he was content that the new INEA is now up and<br />
running following several months of cost-benefit study, consultations and other preparatory work. In this exclusive interview<br />
with MBR, Mr Beckers told us that out of the six EU Executive Agencies, INEA will manage the biggest MFF 2014-2020 budget -<br />
around €37 billion.<br />
Background<br />
The Innovation and Networks Executive<br />
Agency (INEA) was officially inaugurated<br />
March 7th, 2014, with an event to recognise<br />
its new mandate and the ongoing successes<br />
in project implementation. European<br />
Commission Vice-Presidents Siim Kallas<br />
(Transport) and Neelie Kroes (Digital Agenda)<br />
as well as Robert-Jan Smits (Director-General<br />
of DG RTD), Mat-thias Ruete (Director-General<br />
of DG MOVE and Chairman of INEA’s Steering<br />
Commit-tee), Fabrizio Barbaso (Deputy<br />
Director-General of DG ENER), and Dirk<br />
Beckers (INEA Executive Director) delivered<br />
short welcome addresses to commemorate<br />
the new Agency, which is responsible for<br />
implementing parts of the Connecting Europe<br />
Facility and Horizon 2020 programmes on<br />
behalf of the Commission.<br />
Commission Vice-President Siim Kallas,<br />
responsible for transport, stated: "I am<br />
confident that INEA will be the ideal<br />
environment to find and promote synergies<br />
so that Europe’s energy, transport and ICT<br />
networks can be successfully developed<br />
together in the years ahead. […] As<br />
policymakers, we have planned a vision for<br />
the future. It will be INEA that will make it<br />
hap-pen.”<br />
Commission Vice-President Neelie Kroes<br />
echoed Mr Kallas’ comments, adding: “This<br />
is not just about handling this or that project,<br />
or managing this or that call for proposals.<br />
It is about investing in our future economy<br />
and in our future society through the power<br />
of digital tools. I know that INEA is up to the<br />
challenge.”<br />
MBR: Can you tell us what is the key role of<br />
NEA?<br />
DB: Our key role will continue to be bridging<br />
the gap between policy and implementation,<br />
covering the whole lifecycle of the projects<br />
we manage. It is INEA’s firm intention to live<br />
up to the expectation of the Commission that<br />
the Agency will continue to perform well. May<br />
we all enjoy many years of successful project<br />
implementation, effective programmes and a<br />
very fruitful partnership.<br />
Accountant<br />
Milena Chakarova<br />
Department C<br />
CEF<br />
Andreas Boschen<br />
C1 TRANSPORT<br />
Baltic Sea (DE, DK, SE, FI, EE, LV, LT,<br />
PL), Austria + MoS, ERTMS<br />
Morten Jensen (acting)<br />
C2 TRANSPORT<br />
East Mediterranean, Black Sea, SE<br />
Europe (CZ, SK, SI, HU, HR, RO, BG,<br />
EL, IT, MT, CY) + Marco Polo, ATM<br />
Cristóbal<br />
Millan de la Lastra<br />
C3 TRANSPORT<br />
West Mediterranean, Atlantic (PT,<br />
ES, FR, BE, NL, LU, UK, IE) + ITS, RIS,<br />
Innovation<br />
Christian Faure<br />
C4 ENERGY & ICT<br />
Andreas Boschen (acting)<br />
We hope that with our grant the<br />
technology is really improved<br />
MBR: Could you perhaps give some<br />
examples of projects that are potentially<br />
attractive to private investment with the<br />
help of FC; the kind of projects that can be<br />
used for CEF?<br />
DB: This is a co-ordination, however this will<br />
bring feedback about the projects, based<br />
on the outcome of the projects. We give<br />
feedback to the European Commission on<br />
where we think that they should be changing<br />
their policy based on the outcome we get<br />
on the feedback that we get from Member<br />
States, from beneficiaries that say yes the<br />
Director<br />
Dirk Beckers<br />
Department H<br />
Horizon<br />
2020<br />
Alan Haigh<br />
H1 Energy Research<br />
Robert Goodchild<br />
H2 Transport Research<br />
Marcel Rommerts<br />
Assistant<br />
Montserrat Madern Carretero<br />
MoS - Motorways of the Sea<br />
ERTMS - European Rail Traffic Management System<br />
ITS - Intelligent Transport Systems<br />
RIS - River Information Services<br />
ATM - Air Traffic Management<br />
Internal Control Manager<br />
Ann Vanroelen<br />
Department R<br />
Programme<br />
Support &<br />
Resources<br />
Paloma Aba Garrote<br />
R1<br />
Programme Support,<br />
Coordination &<br />
Communication<br />
Marc Vanderhaegen<br />
R2 Administrative,<br />
Finance, Legal &<br />
Financial Management<br />
Philippe Stalins<br />
R3 Operational Finance<br />
Joachim Ball<br />
R4<br />
Human Resources, IT<br />
& Logistics<br />
Maria Novak<br />
Commission should be more working, or<br />
the priority should be changing. We give<br />
that feedback to the Commission, but then<br />
I would say, as well that the major role we<br />
have and which I’m quite proud to say is that,<br />
we achieved good results in which is also<br />
the reason why the Commission decided<br />
to extend the mandate of our agency. We<br />
have an important role to play towards our<br />
beneficiaries; meaning that we make sure,<br />
since we make all the payments and so on,<br />
to make it an important role to ensure that<br />
the payment delays are short as possible,<br />
and that we even improve them, because<br />
our performance on payment delays must<br />
be extremely short. We make sure that<br />
whenever we get amendments requests from<br />
beneficiaries that they are dealt with quickly.<br />
In fact we are trying to improve permanently<br />
the service to the beneficiaries so that they<br />
feel that their projects have been taken care<br />
of. The feedback from the beneficiaries and<br />
from the Commission services shows that we<br />
are on the right track. The track record is still<br />
improving after this year so I think it’s going<br />
quite well.<br />
MBR: In what ways will INEA be the ideal<br />
environment to find and promote synergies<br />
so that Europe’s energy transport in our<br />
City networks are connected and how can<br />
be these successfully developed together in<br />
the years?<br />
DB: The synergy is something that we<br />
started a while ago and something that we<br />
are working on. We have one thing which is<br />
quite interesting since we have as well a rise in<br />
2020, which is the research part in which we<br />
try to evaluate. We have someone else taking<br />
care of Horizon 2020. This project is starting<br />
to organise meetings because from Horizon<br />
2020 we get to see the results of the research<br />
project and we try to see where this can fit<br />
with the infrastructure, and where it can<br />
lead to projects. There is already an internal<br />
consensus within the agency and we are trying<br />
to see how we can make suggestions to the<br />
Commission. We reflect and consult internally<br />
on how we can give the best feedback to the<br />
commission as well and how we can achieve<br />
synergies between these programs.<br />
Examples from transport area<br />
1. We need good electric batteries and good<br />
charging infrastructure so of course there’s<br />
a lot of research. Researching institutions<br />
normally finish at the level of proto-type<br />
and they hand it over to the operators and<br />
they want to start with a first real market<br />
scale experience and they come in and we<br />
give them a grant to take the risk to run a<br />
real trial in real market conditions to see<br />
how they are accepting technology, the<br />
interconnectors. We hope that with our<br />
grant the technology is really improved<br />
established and the real market uptake can<br />
take place without public market and the<br />
markets take it over.<br />
2. Traffic management: The European union<br />
has also invested a lot in research to make<br />
the sky safer and more environment<br />
friendly and so on. We are now giving<br />
money to deploy at airports, area traffic<br />
control centres.<br />
3. ITS Connected Cars: The cars of the future<br />
discussed with the role of infrastructure<br />
of how they communicate and how data<br />
will be exchanged between individual cars<br />
and infrastructure has a lot of research but<br />
then you have to try it. This combines and<br />
goes together with our colleagues from our<br />
research site. Hopefully the markets and<br />
the manufactures and the road operators<br />
Martin Vella interviewing Mr Dirk Beckers, Director at INEA (Innovation & Networks Executive<br />
Agency and Mr Jean-Eric Paquet, Deputy Secretary-General of the European Commission<br />
will say that the technology is now mature<br />
and proven and safe.<br />
That’s one type of synergy. We also use<br />
another type of synergy on the procedures<br />
that we use between the different programs<br />
so that when we carry out a certain approach,<br />
which is being fruitful and we see the<br />
outcome is doing well, we try to syndicate it<br />
with the other programs as well. First with<br />
the CEF between transport energy/ICT, we try<br />
to have common grounds, as sometimes we<br />
have some common beneficiaries that they<br />
might get the same process.<br />
MBR: How is INEA best place to understand<br />
the market needs and how is it also<br />
positioned with the EU policy framework to<br />
help and deliver these objectives?<br />
DB: Since we are managing now all these<br />
projects, we have the information from the<br />
research files and congolmerate. In particular<br />
on CEF we have an analytical basis, we get<br />
an update for all the projects, by the end of<br />
March. Every year we get an update from<br />
Commission Directorate-Generals, which is<br />
the status report for all the projects and so<br />
this gives us information on all the projects on<br />
where they are, where problems ly; positive<br />
and negative things.<br />
It allows us as well to give them on that basis,<br />
positive feedback to the commission; we give<br />
them a general view of what’s happening,<br />
we give them as well an overview per<br />
member states so that they can see that its<br />
going good in Malta, Belgium, Italy, wherever<br />
and we give them feedback on the projects,<br />
on the idea of projects.<br />
The idea then, is to give them feedback on<br />
maybe where they should change their<br />
procedures, so I would say that since we get<br />
all the input from the projects, we think we<br />
are very well placed to give this qualitative<br />
feedback to the commission to keep them<br />
updated on what’s happening. MBR<br />
The importance of INEA was<br />
key as the Agency is best placed<br />
to understand the market needs<br />
and whether the EU policies<br />
are helping to deliver the EU<br />
objectives<br />
About INEA<br />
INEA is the successor of the Trans-European Transport<br />
Network Executive Agency (TEN-T EA), which was created by<br />
the European Commission in 2006 to manage the technical<br />
and fi-nancial implementation of its TEN-T programme<br />
supporting European transport infrastructure projects.<br />
INEA officially started its activities on 1 January 2014 in order<br />
to implement the following EU programmes:<br />
• Connecting Europe Facility (CEF) – transport, energy and<br />
digital<br />
• Parts of Horizon 2020 – Smart, green, and integrated<br />
transport + Secure, clean and efficient energy<br />
• Legacy programmes - TEN-T and Marco Polo (2007-2013)<br />
INEA’s main objective is to increase the efficiency of the technical<br />
and financial management of the programmes it manages.<br />
Mr Dirk Beckers, Director at INEA<br />
20 21<br />
www.maltabusinessreview.net
Malta Business Review<br />
TRANSPORT & LOGISTICS<br />
Malta Business Review<br />
Reliable Logistic<br />
Experts<br />
by George Carol<br />
“Express Logigroup emerges as the solution<br />
being delivered. We suggest that whoever<br />
more efficient and competitive? How does<br />
driver for any freight requirement” –<br />
Jonathan Vella, CEO Express Logigroup<br />
requires the assistance of freight forwarder,<br />
one must find one that suits the needs of<br />
using Express Logigroup consolidate this?<br />
MBR: What services [Solutions] does<br />
Express Logigroup offer to customers?<br />
that individual or organization. The following<br />
are some questions, which would assist in<br />
completing this assessment.<br />
JV: Express Logigroup possess far-reaching<br />
knowledge in logistics for all market sectors<br />
including specialized branches such as the<br />
JV: Express Logigroup offers a diverse portfolio<br />
of services which converge into a freight<br />
and logistics powerhouse. Our experience<br />
is coupled by our flexibility to meet every<br />
customer requirement be it a small sized<br />
package to the transport of large exhibition<br />
events and valuables. Our principles are<br />
based on trust, quality and economical<br />
value, which are being represented by a<br />
management team which brings decades<br />
of experience in the field of transport and<br />
logistics. Our distinguishable yellow colour,<br />
unique branding, brings freshness to the dull<br />
screen of the local freight industry.<br />
MBR: What should a customer keep in<br />
mind/consider when choosing the best<br />
freight option for their business?<br />
JV: One has to be extremely careful when<br />
considering, assigning responsibility onto<br />
a carrier/freight forwarder or operator,<br />
commonly referred as the freight forwarder.<br />
The most notorious situation is that the<br />
assigned party is incapable of delivering on<br />
the agreed terms. Using the right freight<br />
forwarder can save time, money and establish<br />
a more competitive base for the product<br />
Our growth plan is coupled<br />
by primarily investing in our<br />
people.<br />
Does the freight forwarder:<br />
• Have the appropriate network which<br />
services the location of pick-up or delivery?<br />
• Have an experience in handling the type of<br />
product and shipment within the market<br />
place?<br />
• Have experience with the type of carriers<br />
you require?<br />
• Have favorable shipping rates and delivery<br />
schedules?<br />
• Receive good recommendations from other<br />
users?<br />
• Have a reputation for friendless,<br />
competence, efficiency reliability, cost –<br />
effective, trustworthiness and using fair<br />
business practices?<br />
MBR: Choosing the right freight company<br />
can be critical for any business in making it<br />
health, retail, automotive and the chemical<br />
industry. Our highest level of specialist<br />
competence comes from the years of<br />
experience and from listening and adopting<br />
to our customer needs on one hand. On the<br />
other hand, our healthy growth also enriches<br />
our competition. We are reliable logistic<br />
experts, which consolidates and neutralizes<br />
every challenge.<br />
MBR: What are the plans of ELG to continue<br />
improve on the service currently offered in<br />
future<br />
JV: Our plans are ambitious and challenging!<br />
Our growth plan is coupled by primarily<br />
investing in our people. We believe in what<br />
the Maltese talent can provide and this is how<br />
we intend to bring the quality leap, which this<br />
industry has been long after. Concurrently we<br />
have continued with our overseas expansion.<br />
We are present all over EUROPE and now<br />
we’re branching into the eastern market<br />
thus providing a wider network, which caters<br />
for all of our customers’ demands. Express<br />
Logigroup brings bright transport solutions<br />
with brighter colours!<br />
MBR<br />
International Freight Forwarding Solutions<br />
We deliver every time.<br />
road sea air<br />
+356 21 221 999<br />
expresslogigroup.com<br />
22<br />
www.maltabusinessreview.net<br />
23
Malta Business Review<br />
eCOMMERCE<br />
E-COMMERCE IN MALTA<br />
IS QUICKLY GROWING<br />
An MCA research has shown that e-Commerce in Malta<br />
is developing at a fast rate<br />
MALTA<br />
BUSINESS REVIEW<br />
SPECIAL FEATURE: MiGEA <strong>2017</strong><br />
The Malta Communications Authority (MCA)<br />
has recently commissioned a study with the<br />
aim of better understanding online shopping<br />
trends in Malta.<br />
A representative sample made up of 800<br />
individuals were interviewed in July 2016.<br />
Results show that e-Commerce in Malta is<br />
quickly growing.<br />
Internet usage across the Maltese population<br />
rose to 81% in 2016 resulting in a 10% and<br />
16% increase when compared to 2014 and<br />
2010 respectively.<br />
The use of mobile devices to access internet<br />
has also increased drastically whereby access<br />
via smartphone increased from 30% to 59%<br />
via tablet from 23% to 40% in the past two<br />
years.<br />
It was discovered that 70% of the respondents<br />
who have access to the Internet conduct<br />
some form of research online before making<br />
a purchase. This applies both if they envisage<br />
to make the purchase online or by visiting a<br />
physical store. Generally, respondents search<br />
for the below listed information:<br />
• Products or services<br />
• Opening hours, location and contact details<br />
• Consumer reviews<br />
• View online catalogue<br />
• Offers<br />
• Ideas, inspirations, suggestions<br />
An increase of 8% (from 70% in 2014 to 78%<br />
in 2016) was reported in e-Commerce in<br />
Malta. Out of these, 89% had made at least<br />
one online purchase in the past 3 months.<br />
This marks a 10% increase compared to 2014<br />
and an increase of 23% compared to 2010.<br />
The importance of a strong web presence<br />
is becoming more important by the minute<br />
as more customers flock online to gather<br />
information and make purchases online. As<br />
a business it is strategically important not to<br />
fall behind.<br />
Financial assistance is currently available to<br />
assist companies to design and develop new<br />
websites with e-Commerce functionality.<br />
Through the e-Commerce Grant Scheme,<br />
co-financed by the European Regional<br />
Development Fund 2014-2020, companies in<br />
Malta will be able to receive a refund of up to<br />
50% of expenses up to a maximum of €5,000.<br />
NIU may guide you in developing an attractive<br />
website using the latest technologies which<br />
more importantly is an effective means to<br />
attract customers and improve their online<br />
shopping experience.<br />
MBR<br />
Credit: Malta Communications Authority<br />
MiGEA SPECIAL FEATURE<br />
HELPING CREATIVE PEOPLE ACHIEVE EXCELLENCE<br />
24
Malta Business Review<br />
Special<br />
Feature<br />
SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />
Vision and Strategy<br />
Special<br />
Feature<br />
Malta Business Review<br />
By George Carol<br />
We are delighted to announce that Quasar Limited were voted the winner Malta's Best iGaming Company<br />
of the Year, Malta's Best Employer Brand of the Year, with Alan Brincat, Operations Director, carrying also<br />
Malta's Best iGaming Ambassador of the Year Award during MiGEA <strong>2017</strong>. The Awards’ judging panel<br />
comprised high calibre, high profile business leaders or Chief Executives hailing from top corporate gaming<br />
organisations or from distinguished gaming backgrounds. It was a rigorous process including personal<br />
meetings and interviews between the judges and every nominee individually. The voting was based on<br />
entrepreneurial spirit, financial performance, strategic direction, community impact, innovation, personal<br />
integrity and creativity. The process also included a video clip presentation of each nominee which was<br />
aired at the Awards’ ceremony held at the plush Corinthia Palace Hotel & Spa. We caught up with Alan, as<br />
Quasar Limited is now officially a multi-award winner at Malta’s iGaming Excellence Awards <strong>2017</strong>.<br />
MBR: How did you get started in the<br />
industry, and advance to be recognised as<br />
Malta’s iGaming Ambassador of the Year?<br />
AB: I started working in the industry back<br />
in 2010, soon after I graduated from<br />
university. I had an educational background in<br />
Management and Tourism, but I was drawn<br />
towards the novelty and appeal of the sector<br />
which was starting to flourish in Malta. Even<br />
though back then the local skill pool was not<br />
as mature, I had to work my way up from<br />
the very bottom. I was always lucky enough<br />
to be surrounded by people that believed in<br />
my potential. Over the years I touched with<br />
most aspects of the online gaming operation,<br />
enjoyed every challenge and never settled for<br />
‘good enough’.<br />
MBR: Tell us more about the company you<br />
run and what it stands for…<br />
AB: Quasar Limited operates two leading<br />
online casino brands, QuasarGaming.com and<br />
OvoCasino.com. The company consolidates a<br />
tight knit team of professional and dedicated<br />
iGaming experts. Together we strive to deliver<br />
a customer experience that is second to none<br />
by ensuring players remain entertained and<br />
active for longer. We invest in people with a<br />
shared passion that can build, operate and<br />
take our brands to the next level.<br />
MBR: Describe the market you operate in<br />
and how Quasar Limited has grown over the<br />
past few years?<br />
AB: Quasar Gaming operates in a fastchanging<br />
landscape where most of the<br />
dominant pure casino brands are at most, a<br />
Alan Brincat receiving his MiGEA award<br />
couple of years old. Only a handful of old time<br />
casino giants remain popular or even relevant<br />
today. I attribute our permanence to the bold<br />
strategy the founders took in catering for a gap<br />
by delivering quality land based game content<br />
online, coupled with the initial commitment<br />
to SEO. Since then, company has gone from<br />
a tiny unknown start up with very humble<br />
beginnings, to one of the fastest growing. It is<br />
enough to say that the daily figures we make<br />
today, are equivalent to what used to take us<br />
a month to achieve when I joined three years<br />
ago.<br />
MBR: What are the success factors that<br />
drive your company?<br />
AB: The key success factor behind any<br />
company are its people. We would not<br />
be where we are today if it wasn’t for the<br />
outstanding execution of the team that bring<br />
the vision and strategy to life. An engaging<br />
product, consistent service quality and short<br />
time to market are also crucial in securing<br />
long-term sustainability particularly in an<br />
industry where competitors are just one click<br />
away.<br />
MBR: What are the biggest external<br />
challenges you face?<br />
AB: Over the last few years’ profit margins<br />
have shrunk for operators in the industry<br />
due to regulation and tax. A lot of the<br />
smaller companies who cannot capitalise<br />
on economies of scale are feeling the pinch,<br />
and this explains the surge in mergers and<br />
acquisitions we have now grown used to.<br />
I believe the next challenges we<br />
face are the implementation<br />
of the Fourth EU Anti-Money<br />
Laundering Directive and the<br />
new General Data Protection<br />
Regulation Bill.<br />
Both will have a huge impact; but since they<br />
affect all operators if addressed wisely they<br />
can translate into a competitive advantage for<br />
some.<br />
MBR: Mention one thing that helps you<br />
differentiate from the stiff competition…<br />
AB:<br />
I think the beauty of operating a<br />
lean team where people are not<br />
just a number is that everyone<br />
is very involved and heard.<br />
This manifests itself in our company culture<br />
to promote creativity which is reflected in the<br />
innovative promotions we run. For example,<br />
last October we ran a promotion sponsoring<br />
one lucky player every week with a fourfigure<br />
bankroll for a limited amount of time.<br />
The interesting part was that we streamed<br />
this high roller frenzy on social media to<br />
capitalise on new channels such as Twitch.<br />
tv. If the player turned a profit he got to keep<br />
all the winnings. When he lost, the initial<br />
balance was distributed amongst all the other<br />
participants in the promotion giving them a<br />
reason to tune in and watch the action unfold.<br />
MBR: How does your job affect your family<br />
life?<br />
AB: I am lucky to have supportive partner,<br />
who is also well respected in the industry. I<br />
tend to work late not because I must, but out<br />
of genuine love for what I do. Nonetheless<br />
better time management has been crucial<br />
for me to enjoy time with my son and go<br />
on more regular family holidays. Having<br />
my own child has also made me realise the<br />
importance of the work life balance and that<br />
it can ultimately make employees happier<br />
and more productive. For this reason we<br />
now offer additional benefits, extra leave<br />
allocation, more flexible hours and the option<br />
to work remotely from home.<br />
Quasar Ltd.<br />
MBR: What is the significance of being<br />
named Best iGaming Company and Best<br />
Employer Brand of the Year?<br />
AB: We take great pride that our hard work<br />
is being noticed. It is important for us to<br />
celebrate outstanding work together to<br />
keep the team motivated. The success is<br />
down to the unique work environment and<br />
healthy corporate culture. We make it a<br />
point to organise multiple company events<br />
every year where everyone can unwind and<br />
build stronger relationships out of the office.<br />
Over the last few years we have taken the<br />
whole team to places like Austria, Sicily and<br />
Barcelona and organised events such as track<br />
days and skiing trips. Quasar boasts of very<br />
low attrition levels, so much so that most of<br />
the employees that started with us still work<br />
here to the very day, and we hope they retire<br />
with us too.<br />
MBR<br />
26
Malta Business Review<br />
Special<br />
Feature<br />
SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />
Malta Business Review<br />
Value and Opportunities<br />
LVBet is celebrating a prestigious triumph after Simona Pinterova, PR<br />
Manager, was voted as Malta's Best iGaming Woman Leader of the Year<br />
during Malta’s iGaming Excellence Awards <strong>2017</strong><br />
Motivation and Inspiration<br />
by Martin Vella<br />
Held on 5th May and organised by<br />
Malta’s premier business magazine,<br />
Malta Business Review, the awards<br />
celebrated the iGaming entrepreneurial<br />
achievements of individuals and<br />
companies both in Malta and<br />
internationally. The Gala Dinner was<br />
held at the 5 Star Corinthia Palace<br />
Hotel & Spa with the theme of ‘Helping<br />
Creative People Achieve Excellence’,<br />
and was attended by some of the<br />
most successful people from the Malta<br />
gaming community. Winners were<br />
carefully selected for each of the 24<br />
award categories by an impressive<br />
judging panel, consisting of eight<br />
of Malta’s most influential gaming<br />
business men and women.<br />
MBR: What does winning Malta's Best<br />
iGaming Woman Leader of the Year mean<br />
to you and also to LVBet?<br />
SP: Winning Malta’s Best iGaming Female<br />
Leader of the Year means a great deal to me<br />
personally, and I know that the entire LVbet<br />
team have felt a boost from it. Of course, it’s<br />
nice just to be recognized by my peers, but<br />
I’m also proud to be a woman successfully<br />
building an exciting career in an industry that<br />
stands out as an example of diversity and<br />
equality.<br />
MBR: How and why did you decide to<br />
participate in Malta’s iGaming Excellence<br />
Awards <strong>2017</strong> and what chances you gave<br />
yourself to winning?<br />
SP: Awards and events like this really help to<br />
stimulate the local iGaming community, so<br />
being a part of them is important for both<br />
myself and LVbet. They provide the perfect<br />
opportunity to meet some truly inspiring<br />
people, and a bit of healthy competition is<br />
always good. High-profile events like Malta’s<br />
iGaming Excellence Awards <strong>2017</strong>, also provide<br />
a great opportunity to highlight the value and<br />
opportunities that the sector adds to the<br />
Maltese economy, hopefully encouraging<br />
more Maltese young people to enter the<br />
industry. As for my chances of winning, I<br />
didn’t really think about it too much - though<br />
I am thrilled that I won, it was being a part of<br />
the event mattered most to me.<br />
Ms Simona Pinterova with Denitza Dimitrova and Trustly<br />
MBR: What has been central to LVBet’s<br />
philosophy and strategy for success?<br />
SP: The customer has always been the driving<br />
force behind LVbet. From day one, we have<br />
been acutely aware that we operate in a<br />
highly-saturated industry, where customers<br />
are presented with massive choice, so<br />
we knew that we had to offer something<br />
genuinely special. By growing a professional<br />
and motivated team, with a clear vision,<br />
we have been able to create a product and<br />
service that delivers true entertainment and<br />
value for our customers.<br />
seeing creative magic transform<br />
initial ideas into tangible and<br />
successful projects is extremely<br />
rewarding<br />
MBR: What is the main driving factor which<br />
motivates you in your work?<br />
SP: Working in iGaming is fast-paced and can<br />
be daunting at times, but seeing creative<br />
magic transform initial ideas into tangible and<br />
successful projects is extremely rewarding. In<br />
this role, no two days are the same and I get<br />
to work with amazing people. Few workplaces<br />
can boast such an incredibly cosmopolitan<br />
and motivated team, with people from all<br />
over the world, and totally different ways<br />
of seeing things – it makes each day an<br />
adventure! I hope that, in some small way, I<br />
play my part in inspiring and motivating those<br />
around me too.<br />
MBR: What has been your biggest challenges<br />
so far as a female gaming entrepreneur and<br />
to what do you most attribute your success?<br />
SP: To be honest, within the Maltese iGaming<br />
industry, there really aren’t many barriers to<br />
women at the entry level. Having said that<br />
however, I do feel that the higher you climb<br />
in iGaming, there’s still a male-dominated<br />
culture. My own experience has proven that<br />
women with determination can thrive, but at<br />
times it has been a challenge to rise above the<br />
chauvinism that I have encountered. MBR<br />
EnergyBet<br />
Gaining popularity with EnergyCasino,<br />
there is now EnergyBet! A quiet, thoughtprovoking<br />
new sportsbook was easily the<br />
most successful, picking up the award for<br />
Malta's Best iGaming Excellence in Customer<br />
Service Award, as judges unanimously scored<br />
points for artistic achievement, game design,<br />
narrative and original property. We caught up<br />
with Slawomir Zieliński - EnergyBet Operation<br />
Manager, who talks about the significance of<br />
gaming awards and how EnergyBet challenge<br />
the more established bookmakers and offer a<br />
wide range of sports betting markets.<br />
MBR: Can you share with us your feelings<br />
after having been bestowed as Malta's Best<br />
iGaming Excellence in Customer Service<br />
Award and what significance this has for<br />
EnergyBet?<br />
SZ: Receiving the Malta iGaming Excellence<br />
Award for Customer Service is an honour for<br />
the whole team here at EnergyBet. Despite<br />
being a very young venture, having only<br />
launched in summer 2016, we have worked<br />
hard to make sure we offer customers a truly<br />
world-class service. To have this recognised by<br />
our peers in the global hub of one of the most<br />
competitive industries, is very rewarding.<br />
MBR: How inspiring is it to see what you<br />
have accomplished together with the<br />
EnergyBet team?<br />
SZ: It’s the second award for EnergyBet,<br />
coming after winning SBC’s Rising Star in<br />
Sports Betting at the end of last year, in<br />
London. Seeing the awards on the shelf in<br />
the office reminds the team that what we are<br />
doing is really noticed by people, and that is<br />
great for motivation and inspiration.<br />
Seeing the awards on the shelf<br />
in the office reminds the team<br />
that what we are doing is really<br />
noticed by people<br />
MBR: How important do you consider such<br />
awards are and what significance do they<br />
have vis-a-vis growth of gaming professional<br />
role models in Malta?<br />
SZ: Aside from the motivational value<br />
within our company, awards like this, from<br />
prestigious bodies, are a fantastic way for us<br />
to back-up our claims when we are trying to<br />
attract new customers or business partners.<br />
After all, everyone claims have the best<br />
product and offer great customer service, but<br />
not everyone can back it up with awards. It<br />
gives people confidence in us, both customers<br />
and other iGaming professionals.<br />
Awards like this definitely help to raise<br />
professional standards across the industry,<br />
and help Malta stand out as an iGaming<br />
centre of excellence. This is great for everyone<br />
involved in the iGaming industry itself, and for<br />
the Maltese economy in general.<br />
MBR: Do you consider this award as a<br />
recognition of the EnergyBet business<br />
model and how does it feel as a winner in<br />
you category?<br />
SZ: Well, it certainly reflects well on the<br />
EnergyBet business model. We have always<br />
believed that though product quality is<br />
always paramount, if you fail to back it up<br />
with excellent customer service, then a<br />
business can never reach its full potential.<br />
Many of our competitors here in Malta have<br />
extremely high standards, so to win against<br />
them means an awful lot to us. We are aware<br />
that we cannot afford to take our eyes off the<br />
ball though, because everyone is constantly<br />
improving, and we want to win again next<br />
year!<br />
MBR: Can you give us your feedback on the<br />
organisation and also tell us how you will<br />
remember MiGEA <strong>2017</strong>?<br />
SZ: Our team was impressed with MiGEA<br />
<strong>2017</strong>. We have been to events and awards all<br />
over Europe, and we have to say that MiGEA<br />
compared very favourably. Obviously, we all<br />
call Malta home, so it is that bit more special<br />
winning here. We will definitely remember<br />
the surprise because, like I said, we were all<br />
aware of just how strong the competition<br />
was, and we genuinely did not expect to win.<br />
Saying that though, we are now confident<br />
we can get some more awards to the trophy<br />
shelf. MBR<br />
28<br />
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29
Malta Business Review<br />
Special<br />
Feature<br />
SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />
Special<br />
Feature<br />
Malta Business Review<br />
Corinthia Palace Hotel & Spa | Friday 5th May <strong>2017</strong><br />
30<br />
www.maltabusinessreview.net<br />
31
Malta Business Review<br />
Special<br />
Feature<br />
SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />
A feather in your cap can<br />
Special<br />
Feature<br />
Malta Business Review<br />
go a mighty long way<br />
By Martin Vella<br />
While some big guns dominated this year’s<br />
MiGEA awards, the event heralded an<br />
impressive haul for Pragmatic Play, virtual<br />
newcomers on the local Gaming stage. With<br />
three award wins it is clearly positioned as<br />
one of the leaders of the next generation<br />
to break on to the scene. The prestigious<br />
accolades awarded to Pragmatic Play were:<br />
Malta's Best Digital Company of the Year,<br />
Malta's Best Gamified Experience Company<br />
and Yossi Barzely, Head of Sales, HR and<br />
Business Development claimed Malta's Best<br />
Outstanding HR Director of the Year.<br />
The multiple wins were announced at the<br />
MiGEA awards during a grand gala dinner<br />
held for the finalists - Pragmatic Play taking<br />
home more highly coveted honours than<br />
any other company. Independent judges<br />
evaluated more than 36 nominations, with<br />
over 16 finalists to select top-place honours in<br />
this annual gaming awards competition.<br />
As Yossi Barzely and his colleagues<br />
accepted the awards during the dinner<br />
and ceremony on Friday, 5th May at the<br />
Corinthia Palace Hotel & Spa. They could not<br />
hide their emotions and elation, although<br />
seemlingly somewhat surprised that such an<br />
independent awards event was recognising<br />
significant achievements within the Maltese<br />
gaming industry.<br />
"We are delighted to win three of the most<br />
prestigious MiGEA honours for our innovation<br />
and customer partnership, and it is especially<br />
exciting to be the only games provider to win<br />
more than one accolade," Mr Barzely said. "It<br />
is a testament to the focus on our customers<br />
and how much time we’ve dedicated to<br />
understanding the needs of the industry.<br />
We’re thrilled and humbled to be recognised<br />
by such an esteemed panel of judges among<br />
such strong competition."<br />
This year, the Malta’s iGaming Awards saw<br />
Quasar Limited take home three MiGEA prizes,<br />
with Bit8 also scooping two and Netrefer<br />
winning Malta's Best Industry Contributor of<br />
Yossi Barzely receiving his MiGEA award<br />
the Year award for the third time along with<br />
Malta's Best iGaming Technology Provider/<br />
Supplier. Congratulations to them all.<br />
It is a testament to the focus<br />
on our customers and how<br />
much time we’ve dedicated<br />
to understanding the needs<br />
of the industry. We’re thrilled<br />
and humbled to be recognised<br />
by such an esteemed panel<br />
of judges among such strong<br />
competition.<br />
Pragmatic Play stole the show in what was<br />
a glamorous and well-organised award<br />
ceremony, complemented with high-quality<br />
entertainment, excellent dining, great<br />
animation and visual presentations. There is<br />
certainly hard work being done there, coupled<br />
with great innovation and superb numbers.<br />
It looks as though Pragmatic Play means<br />
serious business on the local and international<br />
iGaming scene, as they intend to continue<br />
raising the bar and going from strength to<br />
strength. Its slots and games, such as: 3<br />
Kingdoms, Panther Queen, Queen of Atlantis<br />
and Gold are second to none. Pragmatic Play’s<br />
slots perform better than most and it was<br />
unlucky to miss out on the Casino Supplier<br />
shortlist but Netrefer did make the shortlist<br />
after having made an astonishing impact this<br />
year.<br />
Successful strategic deals and innovative slots<br />
made this a breakthrough year for Pragmatic<br />
Play for its successful slots, casino listings and<br />
as a game provider.<br />
Asked about Pragmatic Play’s success, Mr<br />
Barzely, explained, “Pragmatic Play is proud<br />
to be one of the fastest growing providers of<br />
mobile and desktop digital casino games for<br />
the online gaming industry. Our passion is<br />
Pragmatic Play<br />
unrivalled and we strive to create a gaming<br />
experience that is engaging and evocative.”<br />
“Containing unique in-house content of<br />
over 100 proven slot games for mobile<br />
and desktop, developed in our studios, the<br />
Pragmatic Play games library is defined by<br />
our mantra of innovation and dedication to<br />
shaping the online gaming industry.”<br />
“We are continuously launching new and<br />
exhilarating games. This comes from heavy<br />
investment into research, development and<br />
our people to support our customers’ needs.”<br />
Its relative success in a tough vertical shows<br />
the benefit of doing things differently.<br />
This is something for which Pragmatic Play<br />
should be applauded. If there was an award<br />
for management team of the year, you can be<br />
sure Pragmatic Play’s tight-knit team would<br />
have won it. They would, however, have had<br />
competition from Bit 8. Its M&A attempts<br />
might have come to nothing but it continues<br />
to be one of the best managed companies in<br />
the industry. Look through the MiGEA <strong>2017</strong><br />
and you will see smaller companies making<br />
big waves. None made more of a racket<br />
than Casino Malta and Quasar Limited this<br />
year. While Yossi Barzely sits quietly behind<br />
the scenes, chief commercial officer is out<br />
there making sure everybody knows about<br />
Pragmatic Play.<br />
Pragmatic Play does the nuts and bolts well.<br />
It has a clear vision and delivers a quality<br />
product without fuss or failure. There are a<br />
few sluggish suppliers who could take note.<br />
“The heart of our product offering is our<br />
portfolio of casino games. With a portfolio<br />
of 100 slots and table games, our games<br />
are second to none. They are designed and<br />
built to create a full immersive experience<br />
for players. In addition, we are able to design<br />
customised games with special themes upon<br />
request, as well as developing a customised<br />
Download Casino Client and maintaining fast<br />
delivery,” said Yossi.<br />
There are founders and pioneers in the<br />
MiGEA <strong>2017</strong> and more backstage heroes<br />
than ever before. MiGEA was launched this<br />
year with huge success and with these people<br />
in mind. “Collective awards are nice but the<br />
individual honours allow us to look into the<br />
future. MiGEA is not just about celebrating<br />
those that have achieved great things but<br />
to applaud others for striving for greatness,”<br />
Yossi affirmed.<br />
Mr Barzely concluded, “Lastly, winning<br />
an award can also help your company<br />
demonstrate value internally. In a tough<br />
economy, recognition for a job well done<br />
from a respected, third-party organisation<br />
can go a long way towards lifting employee<br />
morale. After all, in today's ultra-competitive<br />
business world, a feather in your cap can go a<br />
mighty long way. MBR<br />
32 33<br />
www.maltabusinessreview.net
Malta Business Review<br />
MBR: You have recently won Malta's Best<br />
International iGaming Consultant Services<br />
during MiGEA <strong>2017</strong>. What does this mean to<br />
you and how significant is this achievement<br />
to Kyte Consultants Ltd?<br />
AA: To us this means that finally we have been<br />
officially recognised by the industry that Kyte<br />
is truly one of the top companies to provide<br />
consultancy services to the gaming operators.<br />
Kyte is practically the only company set up to<br />
provide services to the gaming industry, pre<br />
and post licensing, and it’s the type of services<br />
that require specific knowledge and insight<br />
into the industry. There are a lot of part-time<br />
service providers to the industry, we are full<br />
time, fully focused and totally dedicated to<br />
the igaming industry and having an award<br />
shows that we’ve been recognised for it. The<br />
other day I bumped into a person from the<br />
industry and he told me that Kyte would be<br />
auditing him and he was glad that Kyte were<br />
chosen as at least he was assured that the<br />
auditor would understand gaming.<br />
MBR: Were you expecting to win these<br />
awards and what was your reaction after<br />
hearing your name being read out among<br />
the prestigious list of winners, not once, but<br />
twice?<br />
AA: You know how it is in life, you always feel<br />
that you deserve to win, especially when you<br />
and your colleagues always give a 100% to the<br />
industry, our clients and to each other. You<br />
feel you are perfect and the best, this now<br />
proves that it’s not just our perception but<br />
that the industry sees us as one of the best as<br />
well. And that gives us immense motivation<br />
to carry on as a leading service provider and<br />
to continuously strive for improvement.<br />
MBR: How critical is gaming<br />
entrepreneurship and information<br />
technology to Kyte Consultants Ltd?<br />
AA: It is our raison d’etre! Kyte was founded<br />
specifically to service the gaming industry<br />
and we used our technical knowledge and<br />
experience to provide assistance in the<br />
development of control systems and also<br />
gaming systems for the past 10+ years.<br />
Online gaming is based on e-commerce and<br />
relies 100% on technology. With technology<br />
come technical risks and we also specialise in<br />
this area, in such a way that we are able to<br />
provide various consultancy services, audit<br />
services and overall ICT risk management.<br />
Special<br />
Feature<br />
SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />
Learning & Understanding<br />
by George Carol<br />
MBR speaks with Alan Alden, Director, who explains how Kyte Consultants Ltd has become an essential piece of<br />
the iGaming ecosystem, and we continue to evolve and learn and adapt to always be a key contributor to our<br />
customers and the industry in general.<br />
Alan Alden receiving his award<br />
As the industry has become more regulated<br />
we are also expanding our knowledge and<br />
skills to provide compliance related services.<br />
Compliance is now an essential part of any<br />
gaming operators’ operational duties.<br />
Humility is key to learning and<br />
understanding how anything<br />
works and functions.<br />
MBR: How have you become an integral<br />
part of the culture of how iGaming operates,<br />
and cater to customer wants and needs?<br />
AA: Humility is key to learning and<br />
understanding how anything works and<br />
functions. We are never afraid to ask and<br />
to question. Every piece of new, acquired<br />
knowledge is then disseminated amongst<br />
the staff and incorporated into our<br />
documentation and processes. We also<br />
participate in as many events as possible and<br />
as affordable and also in working groups,<br />
committees, etc set up to discuss any type<br />
of issue. We are now also re-selling an AI tool<br />
that helps operators with fraud management,<br />
AML monitoring, Responsible Gambling, and<br />
other risks without interrupting the customer<br />
experience. With this tool we feel that we are<br />
now in a position to provide a number of risk<br />
mitigation tools and services to established<br />
operators.<br />
MBR: How has your career evolved with<br />
Kyte Consultants Ltd and which area/s do<br />
you lead today?<br />
AA: Strangely enough at Kyte I am more or<br />
less doing what I have been doing for the<br />
past 26 years, and that is forming an integral<br />
part of risk management. Internal auditing,<br />
PCI DSS audits, ISO 27001 audits, AML/CFT<br />
training, Data Protection services, MGA<br />
Compliance and System Audits, etc are all a<br />
form of control and controls mitigate risks<br />
being faced by operators. The compliance list<br />
continues to grow and become more complex<br />
for operators, probably to a state of overregulation!<br />
Kyte has two directors, Trevor<br />
Axiak and myself. My focus is on iGaming<br />
whilst Trevor focuses more on the technical<br />
audits such as PCI DSS and ISO 27001. Due<br />
to my banking background, I also handle legal<br />
and regulatory compliance matters. It works<br />
very well as it means that each is leading the<br />
areas they are best in. MBR<br />
Special<br />
Feature<br />
by Martin Vella<br />
Kyte Consultants & Contact Advisory Services<br />
Malta Business Review<br />
A FOCUS ON QUALITY<br />
I sit down with<br />
Contact Advisory<br />
Services Director<br />
Trevor Axiak, who<br />
has made quality<br />
his crusade.<br />
Trevor tells us<br />
how the Company<br />
depends entirely<br />
on its people, the<br />
quality of its people<br />
and their knowledge<br />
and expertise.<br />
MBR: What sets you apart from competition<br />
as Malta's Best Corporate & Legal Services<br />
Provider of the Year?<br />
TA: We always try to keep ourselves ahead<br />
of the competition by paying attention in<br />
five key areas that we firmly believe make a<br />
difference:<br />
Industry Expertise: Contact Advisory Services<br />
is a specialist consulting firm in remote<br />
gaming. The directors as well as some of<br />
our consultants have been working in the<br />
industry from the very beginning. As we said<br />
in the interview we had during the awards<br />
ceremony, we are focused on gaming and<br />
hence our consultants are not just consultants<br />
but gaming consultants, our accountants<br />
gaming accountants and so on. We know the<br />
industry and by now the industry knows us as<br />
well.<br />
Consulting: We take a big picture approach<br />
to clients’ needs and goals. We recognise<br />
proactivity is fundamental aspect in<br />
consulting. We always make sure to provide<br />
the customer with a solution that addresses<br />
all his requirements rather than serving him in<br />
one area and leaving him to fend for himself<br />
in another.<br />
Accountability: We believe that we have to<br />
deliver what we promise. We implement<br />
processes and systems that maximize the<br />
benefits of the client. We work with clearly<br />
defined metrics, providing regular reporting<br />
and analysis.<br />
Value: Our service is one of quality but at the<br />
same time our pricing is fair. A good service<br />
does not have to come at an exorbitant price.<br />
Passion: We take our business personally. We<br />
treat our clients as people, not numbers and<br />
take great pride in representing them.<br />
MiGEA has been created as<br />
one of most comprehensive<br />
awards events for the iGaming<br />
industry with some big names<br />
participating in it<br />
MBR: What is the key to success of Contact<br />
Advisory and what has made the Company<br />
work so well in such a competitive highpowered<br />
environment?<br />
TA: There are no secret formulas when<br />
it comes to succeeding in a competitive<br />
environment. It takes determination and lots<br />
of hard work. We are well aware that as a<br />
service provider our product is our services.<br />
In other words, our product is our people.<br />
Our service has to be our main selling point.<br />
We focus on quality in everything we do and<br />
this philosophy is passed on to all employees.<br />
Customers appreciate this and testament to<br />
this is the fact that not only do we manage to<br />
retain customers but those same customers<br />
go on to recommend our services to others.<br />
In this industry, people tend to move from one<br />
operator to another. It is of great satisfaction<br />
when you get clients that have moved to a<br />
different operator but still choose to continue<br />
working with you.<br />
MBR: Should more be done to raise the<br />
awareness of how critical gaming culture<br />
and structures are to the economy?<br />
TA: We think everyone has come to realize<br />
how important the industry is for Malta’s<br />
economy. The problem is that too many<br />
suppliers are raising prices as remote gaming<br />
is seen to be a high paying, cash rich industry.<br />
This may be so, however, if we push prices<br />
up too high then we could lose some of the<br />
attractiveness and also alienate the Maltese<br />
from the industry, especially the property<br />
sector, as prices are pushed up and become<br />
unaffordable for the locals. The awareness<br />
should now be focused to ensure that we do<br />
not over-price ourselves and scare operators<br />
away. We need to build on what we have<br />
and also retain what we have achieved. But<br />
we must not try and get rich quick off the<br />
industry. In the long term the wrong attitude<br />
can come back to haunt us.<br />
TA: Can you give us your feedback on the<br />
organisation of MiGEA and how you will<br />
remember the night of Friday 5th May,<br />
<strong>2017</strong>?<br />
TA: We would like to thank and congratulate<br />
MBR Publications for making this endeavour<br />
happen. MiGEA has been created as one<br />
of most comprehensive awards events<br />
for the iGaming industry with some big<br />
names participating in it. We believe that<br />
everything lived up to our expectations and<br />
the expectations of the other participants<br />
as well. The event organisers did a fantastic<br />
job in conceptualizing and delivering such a<br />
difficult undertaking. We are honoured to<br />
have been awarded the “Best Corporate and<br />
Legal Services Provider” of the year and we<br />
commit to continue providing our clientele<br />
the best service possible in the future. MBR<br />
www.kyteconsultants.com<br />
www.contact.com.mt<br />
34<br />
www.maltabusinessreview.net<br />
35
J.M. Vassallo Vibro Steel Ltd<br />
Mdina Road, Zebbug, ZBG 9019, Malta<br />
www.jmvibro.com<br />
2146 7421<br />
BANKING<br />
Malta Business Review<br />
INNOVATIVE<br />
ECO-FRIENDLY<br />
RECYCLABLE<br />
HEALTHY<br />
greenbuilding rating<br />
Mineral ≥ 60% Recycled Mineral ≥ 30% ≤250g/kg Low Emission Recyclable<br />
Content in<br />
natural minerals<br />
Grey 62%<br />
White 62%<br />
Content in<br />
recycled minerals<br />
Grey 34%<br />
White 62%<br />
ECO/Kg<br />
emissions<br />
Grey 244 g<br />
White 244 g<br />
Very low VOC<br />
emissions<br />
20gg/m³<br />
Recycled as<br />
inert<br />
NATURAL HYDRAULIC LIME PRODUCTS<br />
FOR ECO-FRIENDLY RESTORATION<br />
Products and services<br />
to build healthy homes<br />
that are kind to the<br />
environment.<br />
FIMBank holds its <strong>2017</strong><br />
Annual General Meeting<br />
FIMBank plc recently held its Annual General<br />
Meeting at the Hilton hotel. In his opening<br />
address, the Chairman of the FIMBank Group,<br />
Dr John C. Grech, explained the background<br />
to the Group’s performance last year. He<br />
referred to the 2016 financial results as a<br />
“vindication of our steadfast resolve to bring<br />
the Group back on the road to profitability”.<br />
Dr Grech added that “after considerable<br />
effort and sound decision-making, today we<br />
are able to witness the financial response to<br />
a successful turnaround strategy, superbly<br />
crafted and ably delivered by FIMBank’s<br />
management team, led by our CEO Murali<br />
Subramanian”. The FIMBank Chairman<br />
stated that “due to the consistent support<br />
of our controlling shareholders, Fitch Ratings<br />
upgraded FIMBank to BB and its Support<br />
Rating to 3 from 5”.<br />
First on the Meeting’s agenda - the approval<br />
of the Group’s Consolidated Audited<br />
Financial Statements, was accompanied<br />
by a presentation by FIMBank CEO Murali<br />
Subramanian, who explained that for<br />
the year ended 31 December 2016, the<br />
Group registered a profit of USD5.3 million,<br />
compared to a loss of USD7.1 million in 2015.<br />
At 31 December 2016, Total Consolidated<br />
Assets stood at USD1.74 billion, a substantial<br />
increase of 21 per cent over the USD1.44<br />
billion reported at end 2015, while Total<br />
Consolidated Liabilities stood at USD1.57<br />
billion, up by 24 per cent from USD1.27 billion<br />
in 2015.<br />
FIMBank Group CEO Murali Subramanian<br />
stated that the successful turnaround of<br />
the Group’s fortunes post 2014, included<br />
an improved origination strategy, the<br />
harmonisation of FIMBank’s product offering,<br />
exploring new product opportunities,<br />
developing a market-appropriate risk<br />
appetite, and the implementation of cost<br />
efficiencies across the Group.<br />
Referring to the immediate outlook for the<br />
Group, Mr Subramanian said that “We will<br />
evaluate further avenues to diversify the<br />
target sectors wherever viable, in order to<br />
reinforce balance, and rebuild or consolidate<br />
the different portfolios”. FIMBank’s CEO<br />
stated that “The overall objective is to further<br />
optimise our business to achieve more<br />
sustainable levels of profitability, generating<br />
greater returns to shareholders, while<br />
strengthening our balance sheet further”.<br />
In conclusion, Dr Grech praised the Group’s<br />
institutional investors, thanking them for their<br />
unwavering support. He also thanked the<br />
directors, management and staff members<br />
for their hard work and the Malta Financial<br />
Services Authority for its guidance. Finally, he<br />
extended his gratitude to all of the Group’s<br />
shareholders for their “understanding, and<br />
their strong demonstration of loyalty to and<br />
confidence in FIMBank”.<br />
For more information about FIMBank plc, visit<br />
www.fimbank.com MBR<br />
www.maltabusinessreview.net<br />
37
Malta Business Review<br />
Malta Business Review<br />
eie educational group<br />
Committed<br />
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the Best<br />
Education<br />
Learning<br />
Experience<br />
OUR MISSION<br />
To enhance the level of Academic<br />
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• Contributing actively towards the<br />
propagation of equal opportunities<br />
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• Continually engaging in the pursuit<br />
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• Continually investing in its own<br />
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• Striving to afford the best service to<br />
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Learning a language or obtaining<br />
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eie Educational Group, was established in<br />
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Tomorrow’s future depends on today’s<br />
knowledge.<br />
Through its companies, the eie Educational<br />
Group is able to offer the following services:<br />
Academic programmes - Certificate,<br />
Diploma, Bachelor, Master degrees<br />
in various subjects for young and<br />
mature adults are offered through<br />
eie Institute of Education (Licensed<br />
by the NCFHE as an institute of<br />
Further and Higher Education –<br />
License Number 2005-TC-001);<br />
Training programmes - Business<br />
courses, thematic seminars for<br />
business excecutives offered trough<br />
eie Mangement Centre;<br />
English Language courses - English<br />
courses at Beginner, Elementary, Pre-<br />
Intermediate, Intermediate, Upper-<br />
Intermediate, Business English and<br />
Advanced levels are offered through<br />
eie Languages Centre (Licensed by<br />
the EFL Monitoring Board – License<br />
Number 282/MB42)<br />
Student Accommodation - Provision<br />
of quality accommodation around<br />
Malta ideal for students offered<br />
through eie Residences<br />
Internships – Organisation of<br />
Work placement and Internships<br />
for international students offered<br />
through eie internships.<br />
For more information about eie’s degree<br />
programmes, English language courses<br />
or other business related courses you can<br />
e-mail at info@eie-group.com, phone on<br />
+35621332804/5 MBR<br />
COMMITMENT TO EXCELLENCE<br />
The eie Educational Group<br />
is an acknowledged leader in international education<br />
We specialise in providing<br />
* Higher Educational courses - eie Institute of Education (NCFHE License Number 2005 - TC - 001)<br />
* English Language courses - eie Languages Centre (EFL License Number 282/MB42)<br />
* Executive and Business courses - eie Management Centre<br />
* Internship services - eie Internships<br />
* Student Accommodation - eie Residences<br />
* International Educational services - eie International<br />
• Establishing itself as a leader in the<br />
international education field.<br />
• Contributing towards the social<br />
welfare of the community.<br />
38<br />
eie Educational Group,<br />
Valletta Buildings, South Street, Valletta<br />
Tel: +356 21 332804/5 info@eie-group.com<br />
www.eieEducationalGroup.com<br />
www.maltabusinessreview.net<br />
39
Malta Business Review<br />
ENVIRONMENT<br />
ENVIRONMENT<br />
Malta Business Review<br />
Malta's Future May Be Tied to Achieving<br />
a ZERO CARBON ECONOMY<br />
International Conference Organisers<br />
Carbon dioxide (CO2) levels in the air are<br />
the highest they have been for 650,000<br />
years, according to European Space Agency<br />
statistics.<br />
CO2 is a heat trapping greenhouse gas and<br />
levels in the air must be reduced. In fact, the<br />
EU's Climate and Energy 2020 package is<br />
binding legislation to ensure all EU member<br />
states including Malta meet its climate and<br />
energy targets for the year 2020; three key<br />
targets: 20% cut in greenhouse gas emissions<br />
(from 1990 levels) 20% of EU energy from<br />
renewables and a 20% improvement in<br />
energy efficiency.<br />
Attaining the 2020 targets is not enough.<br />
The EU is taking action in several areas to<br />
meet the targets if capping global warming<br />
at 2C is to be achieved. This is the highest<br />
temperature scientists estimate the earth<br />
can stand before global warming has a<br />
catastrophic effect on food production and<br />
water reserves, and Malta along with the rest<br />
of the Mediterranean is not exempt from<br />
the catastrophic effects such a change could<br />
bring.<br />
While pressure is being put on both the public<br />
and private sectors to change the way they<br />
operate to reduce their carbon emissions in a<br />
bid to mitigate the impact of climate change,<br />
Climate-KIC and Paragon Europe are looking<br />
at how to achieve a zero carbon economy<br />
beyond 2030 to mitigate the severely<br />
damaging effects of climate change.<br />
Government legislation, the growing green<br />
economy and innovations in low carbon<br />
technology are helping to drive change<br />
and move Malta and our Mediterranean<br />
neighbours towards a low carbon economy.<br />
200 concerned delegates from all over the<br />
world will converge in Malta on May 29 for<br />
what promises to be Europe's most important<br />
Climate Conference this year, 'Towards a Zero<br />
Carbon Economy by 2030' at the Old University<br />
in Valletta, where high-level speakers from the<br />
public and private sectors will be presenting<br />
their views on how business can move to low<br />
carbon operations, how government and EU<br />
legislation is helping to tackle this issue, and<br />
how financial and technological incentives<br />
can assist organisations in reducing their<br />
carbon footprint.<br />
The EU emissions trading system is the<br />
EU's key tool for cutting greenhouse gas<br />
emissions from large-scale facilities in the<br />
power and industry sectors, as well as the<br />
aviation sector. The ETS covers around 45%<br />
of the EU's greenhouse gas emissions. In<br />
addition, National emission reduction targets<br />
set by the EU covers the sectors not in the<br />
ETS accounting for some 55% of total EU<br />
emissions from housing, agriculture, and<br />
waste and transport.<br />
EU member countries have also taken on<br />
binding national targets for raising the share<br />
of renewables in their energy consumption by<br />
2020, under the Renewable Energy Directive.<br />
These targets also vary, to reflect countries'<br />
different starting points for renewables<br />
production and ability to further increase it,<br />
from 10% in Malta to 49% in Sweden.<br />
KIC and Paragon Europe are highlighting the<br />
climate challenges in the cradle of civilisation,<br />
to create a world's first zero carbon economy<br />
solution in the Mediterranean by 2030 and<br />
issue an important Valletta Declaration from<br />
the conference that binds generations to<br />
come.<br />
By organising a conference around 3 important<br />
pillars, the challenges and solutions in green<br />
urban centres, circular economy and green<br />
finance; the conference will also showcase<br />
the key deliverables achieved so far on Smart<br />
Sustainable Districts in the Mediterranean.<br />
Throughout the conference the focus will<br />
be on low carbon mobility concepts, the<br />
operation of smart grids, energy neutral<br />
buildings, the promotion of efficient water<br />
management and improvement of public and<br />
green spaces.<br />
The conference will be opened by the<br />
Hon. José Herrera, Minister for Sustainable<br />
Development, the Environment and Climate<br />
Change. Global expert speakers include<br />
Kirsten Dunlop, Chief Executive Officer,<br />
Climate-KIC, Dario della Sala, Head of Division<br />
"Sustainable Materials", ENEA, Giovanni<br />
Pavesi, CEO, Linde Gas Italy, Jochen Froebrich,<br />
Coordinator of Water and AgriFood, WssTP<br />
and Professors C.S Psomopoulos and G.C.<br />
Ioannides, Electrical Engineering Department,<br />
Piraeus University of Applied Sciences.<br />
Paragon Group Chairman Edwin Ward said:<br />
"With Minister Jose Herrera we agreed to<br />
work over the long term in 3 areas: mobility,<br />
circular economy and financial instruments<br />
to tackle these two: we trust this will frame<br />
how Malta should start preparing now for the<br />
future impact of climate change. A long-term<br />
adaptation and mitigation plan to cope with<br />
the effects must start now.<br />
This includes identifying the areas that will be<br />
prone to sea flooding and building appropriate<br />
flood defences; drawing up a comprehensive<br />
water framework plan to ensure the survival<br />
of the mean sea level aquifer; developing<br />
comprehensive mitigation and adaptability<br />
plans to protect our cultural heritage; and<br />
others. We are proud to lead this from the<br />
front as the the national contact point for<br />
Climate-KIC"<br />
The conference culminates in with a Valletta<br />
Declaration on a Mediterranean Zero Carbon<br />
Economy.<br />
MBR<br />
Achieving the goals of the 2020 package<br />
should help increase the EU’s energy security<br />
and reduce dependence on imported energy,<br />
contributing to achieving a European Energy<br />
Union that<br />
creates jobs, advances green growth and<br />
makes Europe more competitive. Climate-<br />
For the programme and to register: http://<br />
paragonevents.eu/event.php?c=climatechange<br />
or email: events@paragoneurope.eu<br />
40<br />
www.maltabusinessreview.net<br />
41
Malta Business Review<br />
Malta Business Review<br />
RISK MANAGEMENT BUSINESS<br />
AND IT OUTLOOK <strong>2017</strong>:<br />
Traversing the Politics of Identity,<br />
Industrialization, and Innovation<br />
Celent has released a new report titled<br />
Risk Management Business and IT Outlook<br />
partnerships in order to achieve a meaningful<br />
step change.<br />
<strong>2017</strong>: Traversing the Politics of Identity,<br />
Industrialization, and Innovation. The “RiskTech and RegTech players are entering<br />
report was written by Cubillas Ding, a<br />
Research Director with Celent’s Securities &<br />
Investments practice.<br />
this space in earnest, while forward-thinking<br />
financial firms are looking for innovationenabled<br />
change to respond to regulatory and<br />
risk management challenges and ongoing<br />
The shift towards more intrusive, fragmented cost pressures,” says Ding.<br />
and data-intensive regulatory regimes<br />
requires firms to push the envelope to EXHIBIT:<br />
achieve economies of scale, operational<br />
consistency, and transparency to be “However, the road ahead entails being<br />
embedded as much as possible in financial<br />
services business models. Alongside the<br />
weight of industry reform focused on risk,<br />
pragmatic in managing real tensions between<br />
regulatory conservatism around issues of risk<br />
and compliance, balancing business-as-usual<br />
capital, and compliance requirements, commitments, and executing smart tactics in<br />
financial institutions face a new world where adopting new innovations,” he adds.<br />
the forces of industrialization and innovation<br />
intermingle, set against potential fallouts from<br />
the recent tide of identity politics around<br />
populism and nationalism. Macropolitical and<br />
social risks are now important considerations<br />
for risk managers.<br />
Not immune to the broader cost reduction<br />
agenda, risk and compliance functions<br />
In this report, Celent provides an updated<br />
view on where firms stand at the current<br />
juncture around risk and regulatory initiatives,<br />
and how to respond in the near to mid-term<br />
horizon.<br />
Risk management and compliance capabilities<br />
are next in line to ride the innovation wave.<br />
are required to align to a bank’s strategic<br />
responses and contribute to firmwide THE REPORT ANSWERS THE FOLLOWING<br />
efficiency and cost-cutting targets, with the QUESTIONS:<br />
near-term focus on keeping regulators at bay<br />
and keeping the lights on. More institutions<br />
are pursuing efforts to reduce inefficiencies in<br />
What expectations lie ahead for the risk<br />
environment in the near term?<br />
risk and compliance activities, and to optimize<br />
an institution's total cost of risk.<br />
What strategic risk management IT<br />
imperatives do firms need to focus on this<br />
The “industrialization of supply chains” — risk year?<br />
data, risk models, and information production<br />
and reporting processes — will require<br />
firms to invest in emerging innovations,<br />
technologies, IT paradigms, and fintech<br />
What are the important strategies for<br />
success to navigate & exploit current market<br />
dynamics?<br />
KEY FINDINGS INCLUDE:<br />
Political risk must become a key part of a<br />
firm’s strategic decisions in planning, capital<br />
management and stress testing – Risk<br />
Management must work proactively with<br />
business managers to anticipate 'grey swan'<br />
scenarios, however remote they may look.<br />
Firms must look systematically to exploit<br />
emerging innovations, technologies, IT<br />
paradigms and Fintech partnerships in order<br />
to reduce inefficiencies in the lifecycle of risk<br />
and compliance activities, with the aim of<br />
optimizing an institution's total cost of risk.<br />
For the longer-term, financial institutions<br />
must examine the strength of a business case<br />
for converging regulatory, risk and finance<br />
data environments across domains such as<br />
CECL, IFRS 9 and CCAR stress testing.<br />
Creditline: Celent, New York – Michele Pace<br />
MBR<br />
Daphne Caruana Galizia<br />
POLITICO 28 is a guide to the people most likely to shape our world in <strong>2017</strong>. It was not easy to decide to highlight one of Malta’s<br />
most prolific and controversial journalists and blogger, who’s latest revelations provoked Prime Minister Joseph Muscat to call a snap<br />
election. Love her or hate her, one thing is beyond doubt: Daphne is known for being a front-runner journalist, revealing controversial<br />
sensitive information.<br />
The best way to think of Daphne Caruana<br />
Galizia is as a one-woman WikiLeaks,<br />
crusading against untransparency and<br />
corruption in Malta, an island nation famous<br />
for both. To John Dalli, a former European<br />
commissioner whom she helped bring down<br />
in a tobacco lobbying scandal, Galizia is “a<br />
terrorist.” To opposition MPs, she’s a political<br />
force of nature, one who fortunately has her<br />
guns aimed at the other side of the aisle. “She<br />
single-handedly brought the government to<br />
the verge of collapse,” says one MP. “The lady<br />
has balls,” says another.<br />
Galizia’s mantra is simple: blog relentlessly<br />
about the “cronyism that is accepted as<br />
something normal here. I can’t bear to<br />
see people like that rewarded.” Nothing<br />
scandalous is too big or too small, be it false<br />
declarations of residency by the beneficiaries<br />
of Malta’s cash-for-passports scheme or<br />
the evening-wear decisions of the prime<br />
minister’s wife.<br />
No one is exempt from Galizia’s digital crossexamination,<br />
and her language is invariably<br />
scalding. “Education minister blows own<br />
trumpet about ethics classes,” is a typical<br />
headline. “How much is she paid again?”<br />
she wrote in October of a government<br />
communications officer. “Enough to cover<br />
the cancer treatment of several patients,<br />
no doubt. But they’ve got to go begging off<br />
charity to get their medication paid for.”<br />
Fear of where her country<br />
has headed has made her<br />
unapologetically pro-EU.<br />
Whatever one thinks of her style, it’s working.<br />
On a good day, Galizia gets 400,000 readers,<br />
more than the combined circulation of the<br />
country’s newspapers (Malta’s population is<br />
420,000).<br />
When she dines out, guests from other tables<br />
come over to wish her well. But her unease<br />
with what she sees as the island’s twin<br />
scourges — big money and shadowy politics<br />
— leaves her bitter. Fear of where her country<br />
has headed has made her unapologetically<br />
pro-EU: “Over my dead body will my children<br />
be stuck on these rocks,” she says.<br />
THE BLOGGING FURY<br />
Illustration by Denise Nestor for POLITICO<br />
Brief about POLITICO 28<br />
POLITICO 28 debuted last year with selectees<br />
from each of the EU countries, but we chose<br />
28 more as a symbolic than a literal figure;<br />
as it happens, NATO has 28 members too.<br />
With Brexit, the EU will soon have one fewer<br />
member; and with Montenegro slated to join<br />
the Western alliance, NATO will have one<br />
more. POLITICO 28 will stay at 28. The choice<br />
of 28 people from a world of possibilities<br />
is bound to be subjective and contentious.<br />
Many worthy people are omitted. Ultimately,<br />
POLITICO’s intention is to produce a POLITICO<br />
28 worthy of discussion and spirited debate.<br />
Career<br />
Caruana Galizia has worked as a journalist<br />
since 1987. In the early 1990s, she was a<br />
regular columnist with The Sunday Times and<br />
an associate editor of The Malta Independent.<br />
She remained a columnist with The Malta<br />
Independent and The Malta Independent on<br />
Sunday, and is the editor of the Taste & Flair<br />
magazine. In 2010, Caruana Galizia criticized<br />
Magistrate Consuelo Scerri Herrera in her<br />
blog, who then opened a libel and defamation<br />
case against her. The case was withdrawn<br />
in November 2011. She was arrested on 8<br />
March 2013 for breaking the political silence<br />
on the day before the 2013 general election,<br />
after she posted videos mocking then-Leader<br />
of the Opposition Joseph Muscat. She was<br />
questioned by police before being released<br />
after a few hours. In 2016, Caruana Galizia was<br />
named by Politico as one of "28 people who<br />
are shaping, shaking and stirring Europe."<br />
Politico described her as a "one-woman<br />
WikiLeaks, crusading against untransparency<br />
and corruption in Malta." MBR<br />
Creditline/Rights: POLITICO SPRL; Wikipedia<br />
42 43<br />
www.maltabusinessreview.net
Malta Business Review<br />
DENTAL HEALTHCARE EU GREEN WEEK <strong>2017</strong><br />
Malta Business Review<br />
Young and healthy<br />
with diseased teeth!<br />
By Dr Jean Paul Demajo<br />
Jobs for a<br />
GREEN FUTURE<br />
As dentists we see all sorts of dental problems.<br />
These patients fall mainly into two categories.<br />
There are those patients who suffer from<br />
developing cavities and others with gum<br />
disease. Dentists are very quick to point their<br />
finger at poor oral hygiene, but is it always to<br />
blame?<br />
Of course we see patients with very dirty<br />
teeth and yes this is a cause of holes in their<br />
teeth and inflamed gums. However we also<br />
see patients who have dirty teeth and yet<br />
never require a filling. Others who keep their<br />
teeth very clean but still need fillings.<br />
Predispositions and genetic traits also<br />
play a part. Predispositions include certain<br />
medical diseases and conditions resulting<br />
in a compromised immune system. These<br />
might include diabetes, HIV infections and<br />
leukaemia. Other risk factors such as the use<br />
of tobacco and poor oral hygiene, stress and<br />
certain diets also affect the condition of your<br />
gums and teeth.<br />
With gum disease and tooth cavities, the<br />
best preventive advice dentists can deliver,<br />
is to maintain very good oral hygiene, visit<br />
the dentist 1-2 a year, use floss and stay<br />
away from tobacco and other risk factors.<br />
Remember, in almost all cases gum disease<br />
and tooth cavities can be prevented. Ask your<br />
dentist! MBR<br />
A Case study:<br />
A young woman in her late forties presents herself with mobile upper central incisors. The<br />
teeth have inclined forward and look longer than they ever have. The in-between spaces<br />
have increased and the teeth appear rotated. She is concerned that these two teeth will<br />
fall out by themselves. She also experiences pain on biting. Radiographs show generalized<br />
bone loss throughout her dentition with deep pockets around most of her teeth. However,<br />
apart from these two very mobile teeth, most other teeth were stable with little or no<br />
mobility.<br />
The treatment started with the stabilization of the teeth and gums. The gums required<br />
deep sub-gingival scaling and root planning. This is performed under local anaesthetic<br />
eliminating any discomfort by the dental hygienist; a very important member of the dental<br />
team. The upper central incisors were too diseased and therefore had to be removed. The<br />
teeth were extracted and immediately replaced with two dental implants with simultaneous<br />
bone grafting. A provisional fixed resin-bonded bridge was cemented and used during the<br />
healing process of the implants. Four months later the implants were exposed and ceramic<br />
crowns fixed onto the implants. The patient was placed on a maintenance program and<br />
reviewed regularly.<br />
1. Extra-oral before<br />
treatment showing anterior<br />
teeth splinting with wire to<br />
reduce mobility<br />
2. Extra-oral after removal<br />
of teeth and placement of<br />
temporary bridge<br />
The green transition – we’ve all talked about it, but are we ready to<br />
make it happen? From the Paris Climate agreement to the Circular<br />
Economy Package - the targets are in place across the European<br />
Union that will help green our environment, economy and society,<br />
but we also need the skills that will deliver.<br />
Green Week – the EU’s biggest annual event<br />
on environment policy from 29 May to 2<br />
June – will throw the spotlight on the skills<br />
gaps and potential job opportunities in the<br />
emerging circular economy.<br />
The week's highlight will be the Green<br />
Jobs Summit on Tuesday and Wednesday<br />
– featuring Commission Vice-President<br />
Valdis Dombrovskis, Commissioner for<br />
the Environment Karmenu Vella and<br />
Commissioner for Employment Marianne<br />
Thyssen, as well as green business<br />
entrepreneurs. It will explore the role of<br />
policy makers, social partners and businesses<br />
to make sure people have the right skills for a<br />
greener economy.<br />
DR JEAN PAUL DEMAJO<br />
Dental and Implant Surgeon,<br />
Trained in London working in<br />
private practice in Malta<br />
3. Extra-oral after<br />
placement of final implant<br />
ceramic crowns<br />
The Summit will also see the LIFE Awards<br />
ceremony on Tuesday evening which this year<br />
celebrates 25 years of successful EU funding<br />
for environmental projects.<br />
MBR<br />
44 45<br />
www.maltabusinessreview.net
Malta Business Review<br />
TRUSTS & CORPORATE SERVICES<br />
GAMING OVERVIEW<br />
Malta Business Review<br />
Equiom enters US market<br />
via Guernsey acquisition<br />
Equiom has announced the acquisition<br />
of Virtus Trust Group, a Guernsey<br />
headquartered trust and corporate services<br />
provider with a diverse international client<br />
base and a presence in the Cayman Islands,<br />
New Zealand, UK and the USA, where they<br />
have a US public trustee licence in the state of<br />
South Dakota.<br />
We are dedicated asset guardians,<br />
more than just a service provider.<br />
A partnership built on trust.<br />
Founded in 2005, Virtus offers comprehensive<br />
private wealth management services such as<br />
succession planning, trust and foundation<br />
services as well as investment related<br />
solutions.<br />
Virtus Co-Founder, Roddy Balfour<br />
commented: ‘The market has been aware for<br />
some time that Virtus has felt the need for a<br />
larger strategic partner to expand our client<br />
offering in terms of services and geography.<br />
In that regard, Equiom is the perfect fit and<br />
in terms of client service continuity, our entire<br />
staff will be amalgamating with Equiom’s<br />
Guernsey operations. Taking Virtus from<br />
a standing start to its present substantial<br />
clientele has been very exciting and we<br />
look forward to the next chapter with equal<br />
anticipation given Equiom’s dynamic history,<br />
outlook and plans.’<br />
Equiom’s Global CEO, Sheila Dean said of the<br />
union: ‘The acquisition of Virtus is a fantastic<br />
addition to Equiom. In addition to increasing<br />
our foothold in Guernsey, we will now be<br />
able to deliver structures for our clients in<br />
three brand new jurisdictions: Cayman, New<br />
Zealand and the US. As ever, I’d like to thank<br />
our equity partners LDC and our legal advisers<br />
Gowling WLG for their valued input and<br />
support throughout this acquisition project.’<br />
Whether you are a successful individual or corporation, you can trust Equiom to protect<br />
and nurture your wealth. We are your asset guardians, here to assist with:<br />
• The establishment, formation and administration of trusts, foundations and companies<br />
• Specialist tax & VAT planning and tailored ownership structures for property, yachts and aircraft<br />
• eBusiness solutions, including eGaming licence applications, corporate structures and VAT advice<br />
Twenty five staff members from Virtus<br />
will join the Equiom team, operating from<br />
the Guernsey office and the company will<br />
complete the process of rebranding by June<br />
<strong>2017</strong>. MBR<br />
About Equiom<br />
To find out more about Equiom, visit<br />
www.equiomgroup.com.<br />
Sheila Dean, Global CEO of Equiom<br />
Trust | Corporate | Family Office | Tax & VAT<br />
Property | eBusiness | Yachting | Aviation | Crewing<br />
www.equiomgroup.com<br />
Equiom (Malta) Limited is authorised to act as a trustee and fiduciary services provider and as a company service provider by the Malta Financial Services Authority.<br />
46 www.maltabusinessreview.net 47<br />
MBR
Malta Business Review<br />
BETTING<br />
FINANCE<br />
Malta Business Review<br />
THE NEW LANDSCAPE<br />
For Betting On Football<br />
By Silvia Pedrotti<br />
Malta Stock<br />
Exchange in<br />
discussions with<br />
Thomson Reuters<br />
“I am very happy to learn that the Malta<br />
Stock Exchange (MSE) is currently in<br />
discussions with multinational Thomson<br />
Reuters over collaboration in various fields,<br />
especially training programmes for the<br />
MENA regim”, said Finance Minister Edward<br />
Scicluna at the official opening of the Malta<br />
Stock Exchange Institute in Mosta.<br />
Kostandina Zafirovska during the Betting on Football <strong>2017</strong> event in London<br />
BtoBet’s CEO, Kostandina Zafirovska was<br />
recently part of the Supplier CEO panel during<br />
the Betting on Football <strong>2017</strong> event in London<br />
at Stamford Bridge organized by SBC News.<br />
“Why Football betting is so central” is one of<br />
the aspects discussed by BtoBet in its recent<br />
industry report.<br />
The media exposure, glamour, money and<br />
accessibility involved in football has turned it<br />
into the most popular sport in the world.<br />
It stimulates the fans to want to get involved<br />
and this is particularly evident in the betting<br />
realm where technology and marketing<br />
have combined to provide unique wagering<br />
opportunities.<br />
BtoBet’s vision on the current landscape of<br />
betting on football and on what the future<br />
holds for operators, suppliers and consumers<br />
is explained in the dedicated white paper<br />
airing topics such as:<br />
• Football popularity and betting opportunity<br />
• Where next with sports-betting and in-play?<br />
• Enabling technology, removing barriers to<br />
consumer understanding<br />
• Far-sighted gaming software provider to<br />
avoid risks and conflicts.<br />
To discover more, download the report at this<br />
link.<br />
The leading companies involved in the<br />
discussions in London agreed on how online<br />
and mobile betting are becoming very<br />
challenging in the igaming business and how<br />
technology is playing a key role in the football<br />
betting industry.<br />
Commenting on the conference, Kostandina<br />
Zafirovska highlighted:<br />
“Today’s bettors are ever more demanding<br />
and are now cross-channel users. The key is<br />
to have the right tools available to, first, collect<br />
the data and second, transform the raw stats<br />
into actionable information about a player. It<br />
means an operator can provide a tailor-made<br />
offer and a satisfying gaming experience,<br />
regardless of the channel that a player is<br />
using to arrive at the product offering. The<br />
Artificial Intelligence plays a central role in this<br />
process.”<br />
About BtoBet<br />
BtoBet is a pioneer in new technologies for<br />
iGaming operators and the betting industry<br />
by using technological intelligence as its<br />
main base for its products. It offers unique,<br />
customizable, secure and flexible cloud-based<br />
systems delivering unprecedented capabilities<br />
to drive sportsbook and iGaming business.<br />
BtoBet ‘s Technical team is in Skopje and has<br />
an ever growing team of developers. BtoBet’s<br />
dynamic Sportsbook team operates from<br />
Rome, whilst Malta hosts the commercial<br />
and marketing center. Visit our site on: www.<br />
btobet.com. MBR<br />
MSE Chairman Joseph Portelli added<br />
that a memorandum of understanding<br />
between the two parties will be signed<br />
soon. Minister Scicluna welcomed the<br />
news that multinationals such as Thomson<br />
Reuters viewed Malta as a reputable<br />
country from where to operate and strike<br />
strategic partnerships in various fields,<br />
such as education and the development<br />
and promotion of Corporate Governance<br />
Software for Northern Africa and the Gulf<br />
regions. Head of Thomson Reuters’ New<br />
Business Development for the Middle East<br />
and North Africa Eric Hammar said that<br />
Thomson Reuters has years of experience<br />
in the sector and operates from several<br />
countries.<br />
He said that the company is very proud to<br />
be collaborating with MSE. He added that<br />
Malta offers many opportunities thanks to<br />
its vibrant gaming and financial sectors. The<br />
ceremony saw the inauguration of the Malta<br />
Stock Exchange Institute at its new premises<br />
in Mosta after taking up operations from the<br />
Malta International Training Centre. MBR<br />
Courtesy: Minister of Finance<br />
10th FINANCE MALTA ANNUAL CONFERENCE<br />
Minister Edward Scicluna addresses Financial<br />
Services Practitioners<br />
Minister for Finance Prof. Edward Scicluna<br />
Minister for Finance Prof. Edward Scicluna<br />
reiterated that Malta, as a member of the EU,<br />
is a financial and tax jurisdiction which has<br />
successfully undergone various routine due<br />
diligence checks from both the EU and the<br />
Organisation for Economic Co-operation and<br />
Development (OECD).<br />
In his keynote speech, delivered at the 10th<br />
Finance Malta Annual Conference, Minister<br />
Scicluna said that Malta ranks positively in the<br />
Tax Justice Network’s Financial Secrecy Index,<br />
which measures tax jurisdictions according<br />
to fifteen criteria, ranging from Knowledge<br />
of Beneficial Ownership, Corporate<br />
Transparency, Efficiency of Tax and Financial<br />
Regulations and International Standards and<br />
Cooperation. This, ranking together with a<br />
highly-regulated financial sector, bodes well<br />
for the continuing success of the financial<br />
industries and igaming industries. The<br />
Financial Services Practitioners should defend<br />
their industry from unfair external criticism.<br />
Regarding Malta’s Presidency of the<br />
Economic and Financial Affairs Council of<br />
the EU (ECOFIN), Minister Scicluna said<br />
that Malta succeeded in brokering the Anti-<br />
Tax Avoidance Directive II in spite of major<br />
hurdles.<br />
Similarly, good progress was reported<br />
concerning the drawing up by the EU of<br />
a blacklist for third countries, while the<br />
Dispute Resolution Mechanism and various<br />
Vat-related files are progressing well. The<br />
Common Corporate Tax Base (CCTB) will<br />
feature for a preliminary discussion at next<br />
week’s ECOFIN meeting. MBR<br />
Courtesy: Ministry of Finance/Photo: MFIN<br />
48<br />
www.maltabusinessreview.net<br />
49
Malta Business Review<br />
EP: HEH<br />
EU/SMEs<br />
Malta Business Review<br />
EUROPEAN PARLIAMENT OPENS<br />
THE HOUSE OF EUROPEAN<br />
HISTORY On 6 May <strong>2017</strong><br />
Parliament President Antonio Tajani officially<br />
opened the House of European History on<br />
Thursday in a formal ceremony cutting a<br />
ribbon in the presence of former EP president<br />
Dr Hans-Gert Pöttering (chair of the Board<br />
of Trustees) and Professor Wlodzimierz<br />
Borodziej (chair of the HEH Academic<br />
Committee). The museum will be open to the<br />
public as of this Saturday 6 May.<br />
European Parliament President Antonio<br />
Tajani said "This house is about the things we<br />
have in common, the events we have lived<br />
through together. This is indeed not only the<br />
House of European History, it is also the Home<br />
of European identity and European memory."<br />
The Museum also offers educational<br />
programmes; events for local and visiting<br />
publics; publications and a range of online<br />
information.<br />
House of European History web site: http://<br />
historia-europa.ep.eu/home<br />
Downloadable audio-visual material on the<br />
HEH, the building up of the collection, the<br />
permanent and temporary exhibition and the<br />
opening events: http://audiovisual.europarl.<br />
europa.eu/house-european-history MBR<br />
NEW RULES TO PROTECT INVESTORS<br />
and help SMEs access diverse<br />
sources of capital<br />
Former EP President Hans-Gert Pöttering,<br />
Chair of the Board of Trustees of the HEH said<br />
"The House of European History is intended to<br />
help citizens to step into the future wisely and<br />
with confidence, a future which, from today’s<br />
standpoint, looks likely to be troubled and full<br />
of threats. It is a house which, by showing us<br />
the dynamics of European history, enables us<br />
to better understand recent history, as well as<br />
the present. “<br />
Professor Wlodzimierz Borodziej, Chair of<br />
the HEH Academic Committee, said “Like the<br />
Union, the work of the House of European<br />
History will never be complete. It will always<br />
remain a record of the time in which modified<br />
versions of the permanent exhibition and of<br />
the subsequent temporary exhibitions will be<br />
born. Last but not least, it will remain a record<br />
of the disputes about this, our tiny appendix<br />
of Asia, where we nest and which we have the<br />
right to be proud of.”<br />
The House of European History (HEH) aims to<br />
encourage citizens to reflect upon and debate<br />
about the history of Europe and of European<br />
integration. It wants to increase knowledge,<br />
arouse curiosity and, over time, become a<br />
place for the exchange of ideas, reflection<br />
and debate about Europe and its history,<br />
linking up people, institutions and networks<br />
dealing with European history. Visitors will<br />
be challenged to critically assess European<br />
history, its potential and its future.<br />
"Interactions. Centuries of Commerce,<br />
Combat and Creation" is the House of<br />
European History's first temporary exhibition.<br />
It will run until 31 May 2018. It illuminates<br />
exemplary moments and revealing stories<br />
of encounters and exchanges in European<br />
history.<br />
Uniform rules on the information given in<br />
investor prospectuses were approved by<br />
Parliament recently. They aim to protect<br />
investors, create a more efficient single<br />
capital market and ease small firms’ access<br />
to finance.<br />
"The prospectus is a concrete example of<br />
how we will build Capital Markets Union. We<br />
made the prospectus regulation more fitting<br />
for the current environment; it will benefit<br />
all issuers who want to raise funds on the<br />
market, ending the over-reliance of small<br />
firms on bank funding. The new prospectus<br />
will reduce costs and increase the readability<br />
and relevance of investor information, which<br />
will in turn improve investor protection",<br />
said Petr Ježek (ALDE, CZ) during the debate.<br />
Prospectuses are legally required documents<br />
published when securities such as shares in<br />
companies or the right to acquire them and<br />
non-equity securities such as bonds are<br />
offered to investors or admitted to trading.<br />
Prospectuses should be publicly available<br />
and published on the website of an issuer or<br />
a financial intermediary.<br />
Protecting investors: key information and<br />
warnings<br />
Under the new rules, the information that a<br />
prospectus provides must enable investors<br />
to make an informed assessment of assets,<br />
liabilities, profits, loses and rights attached to<br />
investment products.<br />
Prospectuses should include an accurate,<br />
clear seven-page summary (with an extra<br />
one, two or three pages where a given type<br />
of a security requires further explanations),<br />
providing:<br />
• key information that investors need to<br />
understand the risks and make an informed<br />
decision,<br />
• information on the issuer, on the securities,<br />
on the offer to the public and on admission<br />
to trading, and<br />
• a clear warning of the risks involved, such as<br />
the risk of losing part or all of the investment.<br />
The summary should be read as an<br />
introduction to the prospectus and be<br />
consistent with other parts of it.<br />
Helping SMEs: EU growth prospectus<br />
A key aim of the Capital Markets Union,<br />
for which the prospectus regulation is an<br />
essential step, is to ease access to finance for<br />
small and medium-sized enterprises (SMEs).<br />
As SMEs usually need to raise lower amounts<br />
than other issuers, the cost of drawing up a<br />
full prospectus could be disproportionately<br />
high for them. MEPs therefore established a<br />
specific, standardised and lighter EU growth<br />
prospectus regime for SMEs, issuers on an<br />
SME growth market and other issuers wishing<br />
to raise smaller amounts of money, i.e. up to<br />
€20 million over a twelve-month period.<br />
Once approved, these prospectuses would<br />
be eligible for the EU passporting regime,<br />
enabling them to be offered to the investors<br />
across the EU.<br />
The final text was adopted with 517 votes in<br />
favour, 109 against and 71 abstentions.<br />
Next steps<br />
The new rules will apply from 24 months after<br />
their entry into force. MBR<br />
Credit: Dorota Kolinska, Press Officer / EP / REF. :<br />
<strong>2017</strong>0329IPR69062<br />
50 51<br />
www.maltabusinessreview.net
Malta Business Review<br />
HR<br />
BUSINESS APPOINTMENTS<br />
Malta Business Review<br />
So long job<br />
FOR LIFE!<br />
By Maria Zahra<br />
Hertz Malta appoints new<br />
General Manager<br />
Hertz Malta, operated by United Garage<br />
Ltd, a subsidiary of the United Group of<br />
Companies, has appointed Ron Scerri as<br />
General Manager, responsible for its local<br />
car rental & Lease operations.<br />
One of the oldest Hertz franchisees in Europe,<br />
United Garage Ltd has been operating the<br />
leading car rental brand since 1961.<br />
Mr Scerri comes with years of experience<br />
in management having worked with some<br />
leading international brands both locally<br />
and abroad. Commenting about his new<br />
appointment, Mr Scerri said “I am proud to<br />
be joining Hertz Malta, at such an important<br />
and exciting time for the company. The Hertz<br />
brand has a rich legacy in the local car rental<br />
and lease sectors with more than half a<br />
century of experience in the country.”<br />
Hertz Malta has recently opened its new<br />
headquarters in Luqa, just a few minutes away<br />
from the Airport. “These new offices not only<br />
helped us reorganise our management and<br />
administration teams to be able to function<br />
Ron Scerri<br />
more effectively, but will also allow us to reassess<br />
and strengthen our customer-service<br />
approach and more importantly, Hertz’s local<br />
presence and visibility.” “As we gear ourselves<br />
up for the approaching busy summer season,<br />
Hertz in Malta is in the process of boosting its<br />
fleet of rental cars with new and interesting<br />
makes and models to continue to fulfill all<br />
our customers’ needs and preferences.”<br />
concluded Ron Scerri.<br />
MBR<br />
A few weeks back I wrote about the<br />
millennials and the Gen Z, and how<br />
businesses and employers need to change<br />
to attract and retain them. Discussing<br />
this topic with a few of my clients, I can<br />
comfortably say that on average, the lifespan<br />
of an employee is two years, particularly in<br />
certain sectors.<br />
Job hopping is getting close to becoming the<br />
norm and employers seem to be resigning<br />
themselves that this is the future of<br />
businesses, and I must add that job hopping<br />
is not limited to the millennials and the Gen<br />
Z.<br />
Earlier generations would’ve aspired for a<br />
‘job for life’ when starting their career, but<br />
are, nowadays, also moving on to other jobs.<br />
The fact that leaders are considering<br />
this employment lifespan as the norm<br />
is worrying. There are huge impacts on<br />
businesses, not only in relation to the costs<br />
of recruitment and selection but also in<br />
productivity and training. We need to start<br />
addressing this issue because the truth<br />
is very rarely that employees are purely<br />
leaving because of ‘better opportunities’.<br />
There are deeper underlying causes to<br />
seeking better opportunities. What can<br />
possibly be a better opportunity if you are<br />
happy and satisfied with your job?<br />
You are probably answering this question<br />
with ‘better money’, ‘more flexibility’ or<br />
‘they might not be happy doing what they’re<br />
doing.’; all of which are understandable and<br />
possible, but very rarely the push factor to<br />
resign.<br />
I have been speaking to a number of<br />
employees who have left their job in the<br />
recent months and I’m sharing some of the<br />
reasons I’ve heard:<br />
• I felt like a number.<br />
• My feedback was never appreciated.<br />
• I was never listened to.<br />
• I was never given the right induction and<br />
training to do my job well.<br />
If you are reading between the lines, there<br />
seems to be a leadership situation. The<br />
real and harsh truth is company leadership<br />
could have done something to stop their<br />
resignations. Until top management starts<br />
to realise and recognise this, the situation<br />
will not change.<br />
Truly valuing our people, by offering training<br />
and development, spending time with them<br />
to listen to their feedback and concerns,<br />
empowering them to explore different jobs,<br />
exposing and involving them to different<br />
things within the company, is key to stopping<br />
the business impact and consequences that<br />
job hopping is causing. MBR<br />
52 53<br />
www.maltabusinessreview.net
Malta Business Review<br />
BUILDING & CONSTRUCTION<br />
BUILDING & CONSTRUCTION<br />
Malta Business Review<br />
Resin floorings<br />
voicing the future<br />
By Antoine Bonello<br />
The desire to know more and the need to<br />
discover new things form part of the human<br />
gene. We constantly develop new ideas,<br />
materials and products to meet today’s<br />
exigencies and to satisfy our lust for more.<br />
Industries that produce our daily novelties<br />
use of high precision machinery and have<br />
very high standards when it comes to<br />
cleanliness and dust control. Dust can affect<br />
their machines and the equipment loses<br />
its precision or worse can sustain damages<br />
worth thousands of euros.<br />
One of the great ways to control dust in an<br />
industrial environment is by installing durable<br />
resin flooring. The finish is seamless and can<br />
withstand heavy traffic, machinery, palletisers<br />
and acids. The same can be said for hospitals,<br />
pharmacies, restaurants and were a high level<br />
of sanitation is required.<br />
The pharmaceutical and food industry are<br />
always being audited and frequent inspections<br />
means a constant need to have perfect looking<br />
glossy floors. Pharmaceutical production<br />
tends to have the strictest operational<br />
guidelines in any industry imaginable and this<br />
means that have very high expectations when<br />
it comes to their flooring. Printing facilities on<br />
the other hand use massive palettes loaded<br />
with tons of papers, leaflets, brochures and<br />
other printing material. These massive loads<br />
are shifted around with lifters and palletisers<br />
causing enormous stress on the floor.<br />
A poor quality floor can easily get damaged,<br />
and cracks and holes start to form in the<br />
concrete. Furthermore if ink drops on the<br />
floor it can erode the concrete. Restaurant<br />
and Hospitals on the other hand require<br />
something that can be easily washed, nonslip<br />
and anti-bacterial, while the automobile<br />
industry requires something that is resistant<br />
to oils and acids.<br />
The finish is seamless and<br />
can withstand heavy traffic,<br />
machinery, palletisers and<br />
acids<br />
A solution to the above mentioned exists in<br />
the form of epoxy resins, they are continually<br />
applied abroad and are made to last long and<br />
deliver. So why many speak badly about resin<br />
flooring especially in Malta, the answer can<br />
be divided in two.<br />
1 Lack of product knowledge and application<br />
2 Low quality materials<br />
Before applying a resin flooring the following<br />
is to be verified.<br />
1 The grade and strength of the existing<br />
concrete screed<br />
2 Humidity levels inside the concrete<br />
3 The usage of the area<br />
Resin flooring can never be implemented<br />
on weak structures and humid areas as it<br />
will detach due to vibrations and negative<br />
pressures from below. A humidity and<br />
concrete grading test is recommended prior<br />
to any installation and eventually treated<br />
accordingly with a consolidator and a vapour<br />
barrier.<br />
Before any coat is applied it is important to<br />
know the use of the area in question, thus to<br />
determine which the best protective coat for<br />
your requirements. There is no such thing as<br />
one product fits all when it comes to resins.<br />
Avoid plastic and acrylic based materials as<br />
they tent to flake and detach at the very first<br />
sign of stress. UV rays play a very important<br />
role as epoxy resins do not withstand it and<br />
are not recommended for outside use or<br />
were there is direct sunlight. For this purpose<br />
polyurethane resins can be used without any<br />
restrictions.<br />
Prior to any resin finish a primer must be<br />
applied. A good primer penetrates the<br />
substrate and stops the dusting effect in<br />
concrete; it also consolidates and increases the<br />
bonding abilities of your finish product. The<br />
right primer will guarantee better adhesion to<br />
the substrate, longer life and reduces the risk<br />
of chipping or breaking. By properly priming<br />
and sealing the substrate you are reducing<br />
the risks related to detachment. The finish<br />
coat must be resistant to the customer’s<br />
exigencies; serious companies like NAICI can<br />
provide a detailed datasheet together with<br />
the required certifications and laboratory<br />
tests that guarantee the flooring meet all EU<br />
norms. An important factor is the quantity<br />
of the material applied. Do not relay on the<br />
amount of coats applied as they tend to differ<br />
from one person to another. Always make<br />
sure that the right amount of kilos consumed<br />
matches the data sheet, which is about 300g<br />
per sq m for the primer and 650g per sq m for<br />
the finish. This way you can be sure that the<br />
right amount is applied.<br />
A bad workmen always quarrels with his tools,<br />
the product alone is not sufficient and an<br />
important factor is good workmanship. Resin<br />
can have very undesired effects if applied<br />
wrongly. Unfortunately materials do not<br />
speak so they can’t defend themselves when<br />
someone applies them wrong. If you have<br />
in mind to hire third parties to do your resin<br />
works always make sure they are members<br />
of The Malta Professional Waterproofing<br />
and Resin flooring Association, only in this<br />
way you are guaranteed that the persons<br />
you are hiring knows exactly what it takes to<br />
implement a good waterproofing system.<br />
The Malta Professional Waterproofing and<br />
Resin Flooring Association were formed<br />
with an aim in mind, to teach and promote<br />
the correct use of materials and proper<br />
workmanship. We are also proud to say<br />
that professional formation with regards<br />
waterproofing and resin flooring to all<br />
Maltese applicators is now a reality. The<br />
NAICI International Academy together with<br />
the Malta Professional Waterproofing and<br />
Resin flooring Association and The Resin and<br />
Membrane Centre, Malta’s largest showroom<br />
We are Quality<br />
PROFESSIONAL WATERPROOFING MATERIALS & RESIN FLOORINGS<br />
Visit our showroom for professional advice on how to protect your home.<br />
The Resin and Membrane Centre, 264, Old Railway Track, St. Venera<br />
Web: www.theresincentre.com E-mail: info@theresincentre.com Tel: 27 477 647 Mob: 99 477 647<br />
with regards waterproofing and resin<br />
floorings are regularly organising seminars<br />
on waterproofing and resin flooring for those<br />
who wish to learn more about them and also<br />
to learn how to correctly implement them.<br />
This academy is renowned in Italy for its<br />
constant dedication in the trade Industry.<br />
Visit www.maltawaterproofing.com<br />
Tel: 27477647 MBR<br />
54 55<br />
www.maltabusinessreview.net
Malta Business Review<br />
PHOTOGRAPHY<br />
MONEY MARKET FUNDS<br />
Malta Business Review<br />
REFLECTION<br />
REFLECTION<br />
EXILE VOICES:<br />
An exhibition celebrating the Europe Day<br />
Training to the language of image addressing Syrian<br />
refugee children in Iraqi Kurdistan.<br />
Conducted by Reza Visual Academy<br />
NEW RULES MAKE CASH FLOW<br />
INVESTMENTS BY START-UPS<br />
AND SMES SAFER<br />
New rules to make money market funds<br />
(MMFs) more resistant to crises and market<br />
turbulence were approved on Wednesday.<br />
MFFs supply easily accessible liquid<br />
assets to business start-ups and small and<br />
medium-sized enterprises (SMEs), but can<br />
be vulnerable to panic runs on their money.<br />
To improve MFFs’ stress resistance, the new<br />
rules require them MMFs to diversify their<br />
asset portfolios, invest in higher-quality<br />
assets, meet liquidity and concentration<br />
requirements and have in place sound<br />
stress testing processes conducted at least<br />
quarterly.<br />
MMFs assets will have to be valued at<br />
least once a day and the result should be<br />
published daily on the MFF’s website.<br />
Rapporteur Neena Gill (S&D, UK) said:<br />
“I believe this is a win-win deal for both<br />
major European MMF sectors, variable and<br />
constant net asset value MMFs (VNAVs and<br />
CNAVs) respectively.<br />
The key aims of preventing future systemic<br />
risks and runs on funds have been addressed.<br />
I am particularly pleased that we found a<br />
viable operational model for low volatility<br />
net asset value MMFs, which was included<br />
at the European Parliament’s initiative”.<br />
LVNAV: a new type of MMF proposed by<br />
MEPs<br />
Parliament proposed a new category of<br />
MMF: Low Volatility Net Asset Value MMF<br />
(LVNAV MMF) designed specifically to work<br />
for small firms in the real economy.<br />
Its key features include:<br />
• a diversified portfolio with stringent<br />
concentration requirements to reduce risk,<br />
assets described more precisely and subject<br />
to strict conditions,<br />
• only limited use of the amortised accounting<br />
method to value assets,<br />
• strict daily and weekly liquidity requirements<br />
to fulfil potential redemption requests,<br />
• improved transparency, to ensure that<br />
investors and supervisors get better and<br />
earlier information.<br />
LVNAV MMFs should only be authorised for<br />
a period of five years, says the text. The EU<br />
Commission is to assess whether these rules<br />
are fit for purpose four years after they enter<br />
into force and propose whether LVNAV MMFs<br />
should be authorised further or indefinitely.<br />
MBR<br />
In 2013, I went on an assignment for Arte as a photoreporter to Iraqi Kurdistan, a land that<br />
welcomes millions of refugees and plays the role of a shield against the Islamic State.<br />
There, I met refugee children living in the Kawergosk refugee camp. With them, I launched<br />
the first photo-training workshop conducted by Reza Visual Academy in this area. When I left<br />
them, I made a promise: I would show the world their visual testimonies.<br />
Since then, the training workshop is continuing. Two other training workshops have been<br />
launched, addressing Yazidi refugee and IDP children, in Kabarto and in Baxika, near Arbat.<br />
Thanks to the willingness of these young camp reporters, their photos have already been<br />
exhibited on the Seine River banks in summer 2015 (Dream of humanity), in Photo’aubrac<br />
festival in 2015 and 2016, in Duhok University, in Iraqi Kurdistan, and at the European<br />
Commission in Brussels, in 2016.<br />
Today, their work is exhibited in the centre of Erbil. The promise has been kept and I am<br />
proud of these students who have become my teachers: their work is an example of unfailing<br />
commitment and humanity. MBR<br />
REZA<br />
To commemorate May 9th, <strong>2017</strong><br />
Sami Abdul Rahman park, Erbil, Iraqi Kurdistan<br />
Amphitheatre near lake, 5 p.m.<br />
In the presence of the students from Kawergosk camp.<br />
The « Exile Voices, camp reporters » exhibition prints are supported<br />
by the EU Local Area Development program and the UNDP-Iraq.<br />
For the publication of the book "Seul le vent"<br />
Credit: Dorota Kolinska, Press Officer / EP / REF. : <strong>2017</strong>0329IPR69061<br />
Minister Edward Scicluna addresses<br />
German media in Berlin<br />
On Tuesday, Minister for Finance Edward<br />
Scicluna addressed the Germany press at<br />
the Maltese Embassy in Berlin, where he<br />
dispelled fake news appearing on the German<br />
media. He also gave a description of Malta’s<br />
tax regime, and an account of the work in<br />
progress related to the Council Presidency.<br />
Minister Scicluna dismissed the story carried<br />
on German and Maltese media about an<br />
alleged leak of details on 70,000 offshore<br />
companies, many of which were of German<br />
origin. He quickly discounted this story as fake<br />
news on various counts. He stated that the<br />
Register of Companies - which holds a much<br />
lower number of companies than stated - is<br />
publically available online. Furthermore,<br />
Malta does not have an offshore company<br />
register.<br />
Minister Scicluna also told the press that<br />
Malta ranks high in the list of transparent<br />
jurisdictions and compares favourably<br />
with respect to major European countries,<br />
including Germany. This can be gleaned<br />
from the Tax Justice Network’s Financial<br />
Secrecy Index. The index is based on fifteen<br />
criteria ranging from Knowledge of Beneficial<br />
Ownership, Corporate Transparency,<br />
Efficiency of Tax and Financial Regulations,<br />
and International Standards and Cooperation.<br />
With respect to the work carried out during<br />
the Presidency of the Economic and Financial<br />
Affairs Council of the EU (ECOFIN), Prof.<br />
Scicluna said that Malta is keeping to its<br />
programme priorities, having succeeded to<br />
broker the Anti-Tax Avoidance Directive II in<br />
spite of major hurdles. Similarly, good progress<br />
was reported concerning the drawing-up by<br />
the EU of blacklist for third countries, while<br />
the Dispute Resolution Mechanism and<br />
various Vat-related files are progressing well.<br />
The Common Corporate Tax Base (CCTB)<br />
will feature for a preliminary discussion at<br />
next week’s ECOFIN meeting. Following this<br />
meeting, Minister Scicluna had a bilateral<br />
meeting with the German Federal Finance<br />
Minister Dr Wolfgang Schäuble at the Federal<br />
Finance Ministry, where topics of mutual<br />
interest to both countries were discussed.<br />
MBR<br />
Courtesy: Ministry for Finance/Photos: MFIN<br />
56<br />
www.maltabusinessreview.net<br />
57
Malta Business Review<br />
NEWSMAKERS<br />
Malta Business Review<br />
Promoting entrepreneurship<br />
for islands' economic growth<br />
Insular areas have to tackle a number of<br />
specific economic challenges connected<br />
to their geographical characteristics. Low<br />
population density, high transport costs, small<br />
size and fragmentation of markets depending<br />
on a few economic sectors and niches as<br />
well as the dominance of smalls firms make<br />
these economies even more dependent on<br />
entrepreneurial initiatives than other regions.<br />
"Cities and regions are the catalysers and<br />
enablers for entrepreneurship and start-ups –<br />
to co-create the European mentality for new<br />
jobs and sustainable growth. As policy-makers<br />
we must create favourable conditions for<br />
entrepreneurs and start-ups with place-based<br />
and tailored strategies that focus on exploiting<br />
their comparative advantages in promoting a<br />
more efficient use of their existing natural,<br />
cultural and geostrategic assets", said CoR<br />
president Markku Markkula.<br />
"Islands tend to develop different approaches<br />
in order to be in a position to keep up with the<br />
social and economic development of other<br />
regions in mainland Europe. Whilst a one size<br />
fits all approach may be counterproductive,<br />
islands’ potential could be better exploited<br />
through measures aimed at alleviating the<br />
constraints of insularity such as improved<br />
trade and digital connections as well as aid<br />
to foster entrepreneurship and economic<br />
development", said Christian Cardona,<br />
Maltese Minister for Economy, Investment<br />
and Small Business.<br />
About 17.7 million Europeans live on the<br />
EU's 362 lowly populated islands with a GDP<br />
that is less than 80% of the EU's average.<br />
However, most challenges for SME and<br />
entrepreneurship development can be<br />
tackled by adequate public support policies.<br />
Cohesion policy is essential argued Marie-<br />
Antoinette Maupertuis, member of Corsica's<br />
regional authority and rapporteur of the draft<br />
opinion on entrepreneurship on islands.<br />
"Entrepreneurs in island regions and island<br />
citizens in general have to cope with structural<br />
constraints, which lead to additional costs<br />
that severely impact on the islands growth<br />
and development prospects as well as on<br />
their fair integration in the single market. We<br />
demand that in cohesion policy post 2020<br />
special attention is given to islands in order<br />
to compensate for the economic effects of<br />
natural constraints and that the complete<br />
territorial integration of island populations<br />
in single market is ensured so that they are<br />
given the same opportunities in production,<br />
innovation and trade as those living in the<br />
main land", said Ms Maupertuis.<br />
She further called on EU institutions and<br />
Member States to extend business incentives,<br />
to ease public procurement and state-aid rules<br />
(particularly for transport and energy), and to<br />
give more concerted financial, technical and<br />
policy support to help entrepreneurs diversify<br />
the "economic monocultures" that dominate<br />
many islands as well as to promote features<br />
of the 'sharing', 'circular' and 'knowledge'<br />
economies.<br />
The draft opinion, which will also take the<br />
conclusions of the seminar into account,<br />
is scheduled for adoption during the CoR<br />
plenary session on 11 May. The CoR study<br />
on "Entrepreneurship on islands and other<br />
peripheral regions" which was presented<br />
during the event will be available on the CoR<br />
webpage end of May. MBR<br />
FITCH’S CREDIT RATING REPORT CONFIRMS<br />
A NEW PN GOVERNMENT’S COMMITMENT<br />
TO FISCAL RESPONSIBILITY<br />
Hate speech and fake<br />
news: remove content,<br />
impose fines, foster media<br />
literacy?<br />
In its latest report on Malta’s economy and<br />
fiscal standing, the Credit Agency Fitch<br />
referred to Partit Nazzjonalista’s most recent<br />
pre- budget document dated October 2016<br />
which “contained proposals for expansionary<br />
fiscal measures...coupled with reforms to<br />
contain public spending”.<br />
In view of these proposals, the Credit Rating<br />
Agency concluded that both main political<br />
parties share a broad commitment to fiscal<br />
responsibility.<br />
This report contradicts recent claims made<br />
by Joseph Muscat that a new PN government<br />
will stall the economic progress. The only<br />
factor that is holding the economy back and<br />
putting jobs at risk is the uncertainty caused<br />
by corruption allegations and scandals<br />
involving Joseph Muscat and his closest aides.<br />
Joseph Muscat’s failure to act in an effective<br />
and expedite manner when faced with the<br />
undisputed facts that Konrad Mizzi and Keith<br />
Schembri opened secret financial structures<br />
in Panama and New Zealand irreparably<br />
damaged his government and is now seriously<br />
damaging Malta’s economy.<br />
Recent revelations of kickbacks and serious<br />
regulatory failings are putting further strains<br />
on Malta’s reputation and consequently the<br />
economy. Joseph Muscat is not and cannot<br />
be the solution in this scenario. He is the<br />
problem and should go now. MBR<br />
58<br />
MEPs worry about the proliferation of hate speech and fake news, particularly in social<br />
media, they said in a debate in the EP end May. But they disagreed on how best to<br />
respond. Ideas aired included removing false and defamatory content, imposing fines to<br />
non-cooperative companies and fostering media literacy.<br />
The internet has created new opportunities for the media, but it has also made it easier<br />
to deliberately spread fabricated news stories to fool readers. Parliament President<br />
Antonio Tajani called attention to the issue in a statement:<br />
“When we consider press freedom, we also have to look at the internet. It is a source of<br />
knowledge as much as it is a source of concern. Almost half of all Europeans get their<br />
news from social media. This has made spreading fake news far too easy. There are<br />
mounting concerns over disinformation and hate speech, used to promote radicalisation<br />
and fundamentalism, particularly among young people.”<br />
During the debate, members of the human rights subcommittee are to discuss the<br />
World Press Freedom index compiled by Reporters without Borders as well the European<br />
Endowment for Democracy (EED) activities in the field of media freedom and how the<br />
EU is reacting to disinformation and fake news.<br />
Many speakers called on internet companies to step up their efforts to ensure that false<br />
and defamatory content is removed quickly. Some asked the European Commission to<br />
explore the possibility of proposing new EU legislation in this field.<br />
But there were warnings against censorship and public control of media outlets. Several<br />
MEPs also said it is necessary to improve media literacy among citizens, especially<br />
youngsters, given that social media are now the main information source for many of<br />
them. MBR<br />
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