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MALTA<br />

BUSINESS REVIEW<br />

ISSUE 31 MAY <strong>2017</strong><br />

COVER STORY<br />

CHANGING THE WAY YOU COLLABORATE<br />

We learn more about 3XP, a specialist Omni-channel<br />

Voice & Contact Centre solution provider<br />

06<br />

16<br />

22<br />

26<br />

ANALYSIS: ELECTIONS <strong>2017</strong><br />

Living in a Paradox<br />

Joseph Farrugia’s superb analysis of the current political<br />

and economic scenario<br />

SPECIAL FEATURE: TRANSPORT & LOGISTICS<br />

Reliable Logistics Experts<br />

Jonathan Vella, CEO Express Logigroup, tells why the company<br />

emerges as the solution driver for any freight requirement<br />

SPECIAL PULL-AND-KEEP SUPPLEMENT: MiGEA 2107<br />

Vision & Strategy<br />

An interview with Alan Brincat, Operations Director, Quasar Ltd


Malta Business Review<br />

06 COVER STORY<br />

CHANGING THE WAY YOU COLLABORATE<br />

We learn more about 3XP, a Cisco UCCE ATP, specialist<br />

Contact Centre solutions provider delivering and supporting<br />

world class contact centres worldwide<br />

8 ELECTION <strong>2017</strong><br />

MALTESE GENERAL ELECTIONS <strong>2017</strong><br />

Summary analysis of the snap general elections, which will<br />

be held in Malta on Saturday, 3 June <strong>2017</strong><br />

12 LEADERSHIP<br />

GOVERNANCE<br />

Study by Malta Employers Association on what<br />

Governance should all be about<br />

16 ANALYSIS: ELECTIONS <strong>2017</strong><br />

LIVING IN A PARADOX<br />

Joseph Farrugia from the Malta Employers Association<br />

superb analysis of the current political and economic<br />

scenario<br />

your perfect atmosphere<br />

52<br />

Our Golden Partners<br />

54<br />

06<br />

SPECIAL FEATURE: TRANSPORT<br />

& LOGISTICS INTERVIEW OF THE<br />

MONTH<br />

20 DELIVERING SECURE, SUSTAINABLE AND<br />

COMPETITIVE ENERGY TO EU CITIZENS AND INDUSTRY<br />

The Editor interviews Dirk Beckers, INEA Executive Director<br />

(EC)<br />

22 RELIABLE LOGISTICS EXPERTS<br />

Jonathan Vella, CEO Express Logigroup, tells why the<br />

company emerges as the solution driver for any freight<br />

requirement<br />

SPECIAL PULL-AND-KEEP<br />

SUPPLEMENT FEATURE:<br />

MiGEA <strong>2017</strong><br />

26 VISION & STRATEGY<br />

An interview with Alan Brincat, Operations Director, Quasar<br />

Ltd, outright winners of three prestigious iGaming awards<br />

32 VALUE & OPPORTUNITIES<br />

We meet LVBet’s captivating Simona Pinterova, PR<br />

Manager, who was voted as Malta's Best iGaming Woman<br />

Leader of the Year<br />

26<br />

CONTENTS<br />

May <strong>2017</strong><br />

32<br />

43 PROFILE<br />

DAPHNE CARUANA GALIZIA: THE BLOGGING FURY<br />

We profile Malta’s most prolific and controversial journalists and blogger,<br />

thanks to our association POLITICO SPRL<br />

FEATURE STORIES<br />

46 GAMING IN MALTA<br />

Colin Gregory, Managing Director at EQUIOM MALTA gives an overview<br />

of the Gaming sector in Malta<br />

51 NEW RULES TO PROTECT INVESTORS AND HELP SMES ACCEPT<br />

DIVERS SOURCE OF CAPITAL<br />

Single capital market and ease small firms access to finance<br />

52 SO LONG JOB FOR LIFE<br />

Maria Zahra tells us just why job hopping is getting close to becoming<br />

the norm<br />

54 BUILDING & CONSTRUCTION<br />

RESIN FLOORINGS VOICING THE FUTURE<br />

Antoine Bonello, MD at the Resin & Membrane Centre on maintain<br />

healthy resin florings<br />

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Demajo; Joseph Farrugia; Colin Gregory;<br />

Donata Kalinska; Denise Nestor; Silvia Pedrotti;<br />

Charlie Williams; Maria Zhara<br />

SPECIAL THANKS<br />

Corporate Identities; CELENT; Demajo Dental;<br />

DOI; European Commissioner for Transport; EU/<br />

EP Plenary Session/Institutions – External<br />

Relations; GRTU; ICF MOSTRA; LinkedIN; Malta<br />

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Association; Ministry for Finance; Ministry for<br />

Transport & Infrastructure; POLITICO SPRL;<br />

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Printit<br />

QUOTE OF THE MONTH<br />

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two-faced: “If I had two faces, would I be wearing this<br />

one?”<br />

ABRAHAM LINCOLN<br />

Disclaimer<br />

All rights reserved. No part of this work covered by copyright may<br />

be reproduced or copied and reproduction in whole or part is strictly<br />

prohibited without written permission of the publisher. All content<br />

material available on this publication is duly protected by Maltese<br />

and International Law. No person, organisation, other publisher or<br />

online web content manager should rely, or on any way act upon<br />

any part of the contents of this publication, whether that information<br />

is sourced from the website, magazine or related product without<br />

first obtaining the publisher’s consent. The opinions expressed in the<br />

Malta Business Review are those of the authors or contributors, and<br />

are not necessarily those of the editor or publisher.<br />

Talk to us:<br />

E-mail: martin@mbrpublications.net<br />

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Facebook: www.facebook.com/MaltaBusinessReview<br />

EDITORIAL<br />

Malta Business Review<br />

Beethoven rocks France! It was one of the most enjoyable<br />

moments of politics, especially in recent history, when Emanuel<br />

Macron entered the stage on the night following his landslide<br />

victory. They were playing the European Hymn, Beethoven's "Ode<br />

to Joy", and not the Marseillaise, the French national anthem. At<br />

the same time they were showing some young girls showing an<br />

illuminated sign reading, "Hope beats Hate". This, for me, was<br />

very emotional.<br />

A couple of weeks ago in one of the absorbing articles penned<br />

by Werner E Jung- "Who is afraid of the Twitter Man", the author<br />

had expressed the hope, that the bad example of Trump might<br />

encourage the people of Europe to think a little more about their<br />

own future when going to the ballots. It had worked in Austria<br />

and in The Netherlands (although by a close margin), which kept the radicals out. In France the polls<br />

had predicted a big win for Macron, but ever since Brexit and Trump, nobody really trusts polls any<br />

more…. This gets us back to Bernard de Mandeville and his "Fable of the Bees", where he concludes<br />

that, "private vice will create some public virtues" – although, that is bending the story and the<br />

interpretation quite a bit!<br />

It is very refreshing, to see a new young politician who came out of "nowhere" a year ago to come to<br />

power, withstanding the trend towards nationalism all around us and winning the election in France,<br />

of all countries. At 39 he is the youngest head of government since Napoleon. He will have a hell of a<br />

job, since France badly needs social and fiscal reforms. It is said that France cannot do reforms, they<br />

can only do revolutions! Well, his election was the first part of a revolution. Vive la France!<br />

I am very happy to see young people take the helm and get some fresh ideas into our socio-political<br />

system. Time to look forward instead of backward. I am one who does not believe that history<br />

repeats itself; we should learn from it but avoid trying to predict the future on that basis. I watched<br />

how Macron’s electoral win has united the French. Europeans are looking at America, watching how<br />

a great Federation can be destroyed. They seem to be learning from a strikingly bad example. Maybe<br />

Europeans will build a monument for Trump one day; who knows?<br />

Dear Reader, I have been very quiet lately, sorry – I was and I am depressed. I have been watching<br />

Maltese build a wall of hate instead of fraternity, intolerance instead of unity, applaud corruption<br />

instead of morality and it disgusts me to still see a lot of ignorance around instead of intellectualism<br />

and wisdom. I have watched how fear and terror is creeping over stability, chaos instead of truth,<br />

segregation instead of convergence, and above all how hypocrisy rules over fairness. Maybe it is time<br />

for me to join Waldorf and Statler on the balcony on the Muppet Show!<br />

It is hard to face that fact and it will probably take some time for me to come to grip with that.<br />

Suzy Kassem, a contributor to this respectable publication, commenting on how a nation’s greatness<br />

depends on its leader, remarked, “Pick a leader who has substance, not superficiality, character, not<br />

immaturity, who is transparent, not secret, who practices justice, not lawlessness, who is truthful,<br />

not a lier… who is steered by his conscience, not a bribe”.<br />

With a highly successful climax to Malta’s iGaming Excellence Awards, one foreign visitor to our<br />

Island told me that now the event is over, he wanted to make a comment about iGaming. He said,<br />

“As far as I am concerned iGaming in Malta is nothing else but government sanctioned money<br />

laundering! And it was not even the present administration who introduced that legislation. Malta<br />

is really lucky that they are such a small entity within the EU, so they can literally do whatever<br />

they want – it will go unnoticed. Malta does have a long history of piracy, deceit and corruption,<br />

so I guess it is just a way of life. I cannot explain the daily news otherwise; who really gives a damn<br />

about Panama, kickbacks, blind police commissioners, passport peddlers, energy, hospital or bank<br />

scandals? As it looks nothing is going to change with the upcoming elections. Your PM must have a<br />

clever plan to call a snap election. He will probably appoint Keith Schembri as Finance Minister and<br />

Konrad Mizzi as Head of the Gambling Commission.”<br />

Admittedly, it is so frustrating to see, read and hear all these developments about all the ramblings<br />

in Malta, that it has also become thorny to express one’s free opinion. It is for the Maltese people to<br />

clean up their own mess. Up to this point it seems that they can live with it quite comfortably, else<br />

they would be out in the streets shouting for "La Revolution" and setting up a Guillotine in front of<br />

Castille!<br />

I hope that all Maltese, as the French have shown us, will also have good cause to finally come<br />

together and unite following the election results. I Hope we have better weather following the<br />

elections. Enjoy the read!<br />

Martin Vella<br />

Editor-in-Chief<br />

Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />

opinion, are written to represent a fair and impartial representation of facts, events and provide a<br />

correct analysis of local and international news.<br />

Agents for:<br />

4 5<br />

www.maltabusinessreview.net


Malta Business Review<br />

COVER STORY OF THE MONTH<br />

COVER STORY OF THE MONTH<br />

Malta Business Review<br />

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6 7<br />

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Malta Business Review<br />

ELECTIONS <strong>2017</strong><br />

Maltese general election <strong>2017</strong><br />

General elections will be held in Malta on Saturday, 3 June <strong>2017</strong>. The elections will be contested by the Labour, led by Prime<br />

Minister Joseph Muscat, the Nationalist Party, led by opposition leader Simon Busuttil, and four other parties and will see<br />

the most parties fielding candidates since 1962<br />

3 June <strong>2017</strong><br />

Participating parties<br />

The Maltese political landscape is regarded<br />

as one of the most pure two-party systems<br />

of the 21st century, and has been dominated<br />

by moderate centre-left and centre-right<br />

groups for decades; no third parties have<br />

elected MPs since the 1962 election. Six<br />

parties are expected to field candidates in the<br />

2018 election, the first time since 1962 that<br />

Maltese voters will have that many parties on<br />

the ballot:<br />

Nationalist Party implying that<br />

Joseph Muscat let the country down<br />

Malta Business Review<br />

Background<br />

The previous general elections were held on<br />

Saturday, 9 March 2013. The Labour Party,<br />

led by Muscat, defeated the incumbent<br />

Nationalist Party of Lawrence Gonzi in a<br />

landslide victory, taking 39 seats in the<br />

House of Representatives, against 30 for the<br />

Nationalist Party. However, on 5 February<br />

2015 the Constitutional Court ordered two<br />

additional seats to be given to the Nationalist<br />

Party. The Labour Party lost a further seat<br />

when Marlene Farrugia resigned from the<br />

Labour parliamentary group, later forming<br />

the Democratic Party.<br />

Muscat was sworn in as the new Prime<br />

Minister on 11 March. The cabinet of 15<br />

ministers was the largest cabinet in Maltese<br />

history. This record was again surpassed<br />

when Muscat announced a cabinet reshuffle<br />

following the appearance of Minister Konrad<br />

Mizzi's name in the Panama Papers; the new<br />

cabinet featured 16 ministers as well as the<br />

Prime Minister. Mizzi was included in the new<br />

cabinet as Minister within the Office of the<br />

Prime Minister.<br />

Prior to the 2013 elections, Muscat had<br />

pledged that the size of his Cabinet would<br />

never exceed the size of the largest Cabinet<br />

of the Fenech Adami administrations, the<br />

largest of which consisted of 13 ministers.<br />

Following their defeat, Gonzi stepped down<br />

as leader of the Nationalists, with Simon<br />

Busuttil taking his place on 13 May. As of<br />

2016, Busuttil contesting as the Nationalist<br />

candidate as potential prime minister in the<br />

next election.<br />

The Labour Party (PL) of incumbent Prime<br />

Minister Joseph Muscat held a majority in<br />

the legislature since the 2013 election, with<br />

38 MPs at dissolution. The Labour Party<br />

traditionally pursues social democratic ideals,<br />

and is rooted in the mainstream European<br />

centre-left.<br />

The Nationalist Party (PN) of opposition leader<br />

Simon Busuttil is the major opposition party<br />

in parliament, with 29 MPs at dissolution.<br />

The party's last prime minister was Lawrence<br />

Gonzi, who also served as prime minister from<br />

2004 to 2013. For much of its history, the PN<br />

has embraced conservatism and Christian<br />

democracy, as well as European integration.<br />

The Democratic Party (PD) which was<br />

founded when Labour MP Marlene Farrugia<br />

left her party on 4 June 2016. It had 1 MP<br />

(Farrugia herself) at dissolution. Under a<br />

coalition agreement announced on 28 April<br />

<strong>2017</strong> PD candidates will contest the election<br />

as Nationalist candidates, with the additional<br />

descriptor "tal-orange", and any elected PD<br />

members would participate in a potential<br />

Nationalist-led government.The Democratic<br />

Alternative (AD), led by Arnold Cassola since<br />

2013, is the most successful contemporary<br />

third party in Malta. It is, however, not<br />

represented in parliament. Originally an<br />

Opinion Poll<br />

Labour Party poster implying that Simon Busuttil<br />

and Marlene Farrugia disagree on proposals<br />

offshoot from the Labour Party in 1989, the<br />

party stresses green politics and sustainable<br />

development. Moviment Patrijotti Maltin<br />

(MPM), an offshoot of the anti-immigration<br />

group Għaqda Patrijotti Maltin led by Henry<br />

Battistino which campaigns against illegal<br />

immigration, Malta's participation in the<br />

Schengen Area, and Islam in Malta.<br />

Alleanza Bidla (AB), a conservative Christian<br />

and Eurosceptic party led by Ivan Grech<br />

Mintoff.<br />

Electoral system<br />

The Maltese voting system is a variant of<br />

proportional representation, achieved<br />

through the use of the single transferable<br />

vote, with five MPs to be returned from each<br />

of thirteen districts. Overall, there are 65<br />

constituency seats, with a variable number of<br />

at-large seats added to ensure that the overall<br />

first-preference votes are reflected in the<br />

composition of the House of Representatives.<br />

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Malta Business Review<br />

ELECTIONS <strong>2017</strong><br />

MEDIA/PR<br />

Malta Business Review<br />

GRTU presents 33 proposals for election,<br />

calls on government to create new<br />

economic sector<br />

democratisation of the powers of the Prime<br />

Minister. Mr Abela said that it is dangerous<br />

and not ideal for one man to have so much<br />

power. He argues that important decisions<br />

should always be backed up by the cabinet's<br />

majority.<br />

GRTU, the Malta Chamber of SMEs, has<br />

this morning presented its proposals for the<br />

electoral manifesto. In a presentation before<br />

the media, GRTU CEO Abigail Mamo explained<br />

that some of the proposals were already taken<br />

aboard by the two major political parties,<br />

such as the removal of SISA, which is included<br />

in the PN election manifesto.<br />

GRTU presented a list of 33 proposals based<br />

on five key principles which includes the<br />

protection of ODZ land. The union believes<br />

that the government should ratify MCESD<br />

agreements without hesitation. Government<br />

should not compete with the private sector.<br />

Ms Mamo explained that government always<br />

has a huge advantage over the private and<br />

it risks destabilizing the local market. The<br />

manifesto looks into the issue with Local<br />

Councils issuing permits for temporary stalls.<br />

GRTU argues that Local Councils do not<br />

have the capacity or the remit to regulate<br />

commerce in their locality. "Unless specifically<br />

related to their religious feats or a specific fair<br />

organised in the locality, Local Councils should<br />

not extend the permits to allow street selling."<br />

The protection of ODZ land is given<br />

prominence in the GRTU manifesto. President<br />

Paul Abela said that he believes that ODZ land<br />

should simply not be touched. However,<br />

he explained that if the need arises for an<br />

ODZ area to be developed, the price should<br />

be hefty enough to serve as deterrent for<br />

investors. He referred to the Zonqor point<br />

project for the American University of Malta.<br />

He said the government should have asked<br />

for double the price so that investors do not<br />

even consider of buying that land. GRTU<br />

argues that there needs to be a mechanism<br />

set in place to properly calculate the price of<br />

ODZ land.<br />

The Chamber for SMEs believes that despite<br />

the recent economic success, the government<br />

should look into creating a new sector where<br />

the economy can flourish. GRTU requests<br />

that in the next legislature, the elected<br />

government should commit the creation<br />

of a new economic sector. The manifesto<br />

also looks into good governance and the<br />

role of the institutions. GRTU believes in the<br />

Transparency in the Planning Authority, or<br />

the lack of, has been one major concern for<br />

GRTU members. Mamo explained that the<br />

restructuring has started but it is far from<br />

completed. GRTU argues that enforcement<br />

should be equal for all. Mr Abela gave the<br />

example of the billboard bonanza and how<br />

the abuse, although flagrant, is still allowed<br />

to happen, especially during an election<br />

campaign. The Small Business Act, which<br />

is present across Europe, should be legally<br />

enforceable. This will help protect small<br />

businesses when, for example, participating<br />

in tenders. GRTU also believes that the<br />

right of appeal against a decision should be<br />

introduced.<br />

GRTU insists that more pro-business<br />

measures should be introduced. Ms Mamo<br />

said that traffic remains one major obstacle<br />

for businesses and retail shops to run<br />

smoothly. GRTU embraces the proposal to<br />

have free student transport for all. MBR<br />

Courtesy: The Malta Independent<br />

10 11<br />

www.maltabusinessreview.net


Malta Business Review<br />

GOVERNANCE ELECTIONS <strong>2017</strong><br />

GOZO<br />

Malta Business Review<br />

GOVERNANCE<br />

There should be a strategy for Gozo which reduces the gap<br />

between its GDP and that of Malta by identifying high-end<br />

niches which strike a balance between specific investment<br />

and the retention of its natural splendour.<br />

Gozo still has considerable untapped economic potential<br />

which could preserve the environment, improve the quality<br />

of life of its inhabitants, and attract more people to live there.<br />

This strategy should include:<br />

• A second bre op c cable to improve the infrastructure for<br />

financial, IT and gaming companies.<br />

• Turning all agricultural produc on on the island to organic<br />

farming.<br />

• Converting the island into a wi-fi hotspot.<br />

• Providing special incentives for the di usion of electric cars<br />

and vehicles that run on alternative fuel on the island<br />

• Incentivising a wider di usion of photovoltaic energy.<br />

• Attracting cultural tourism through the establishment of an<br />

annual cultural calendar, which includes the opera season.<br />

• Establish the feasibility of the proposed tunnel connection<br />

between Malta and Gozo. Conducting a cost benefit<br />

analysis to determine the resources required and the<br />

opportunity cost of using such resources vis a vis other<br />

national priorities.<br />

• Increasing connectivity through direct marine linkages<br />

to Sliema and Valle a through a catamaran service, and a<br />

helicopter service.<br />

• Marketing Gozo as a separate product to attract market<br />

niches: religious, health, sport and agritourism.<br />

• Using synergies from organic farming, eco- technologies<br />

and the medical infrastructure to develop a niche in medical<br />

tourism. Gozo can be an ideal destination for cosmetic<br />

surgery and recovery for Maltese and foreign citizens.<br />

• Releasing labour from the public sector to meet demand<br />

for labour in private sector led economic activities.<br />

The introduction of this memorandum highlighted the<br />

importance of good governance and the need to improve<br />

governance structures in the public service and public<br />

authorities.<br />

MEA is proposing the following actions to improve<br />

governance.<br />

3.1 Positions of trust<br />

Although it is understandable that any party in government<br />

needs to appoint persons in positions of trust, the number<br />

of such appointments should be subject to a ceiling. These<br />

appointments should not be perceived to be the result of<br />

political favours.<br />

3.2 Contracts<br />

• All contracts entered by Government with other parties<br />

will be made public within reasonable time – not exceeding<br />

three months – since the date of signing.<br />

• The director of contracts should be given back the authority<br />

to take an active part in adjudication processes, and not<br />

to just act as a regulatory body. Tenders are not to be<br />

adjudicated by Ministries but by independent adjudicators.<br />

• Government will not enter into binding agreements<br />

(commercial or otherwise) with entities whose ultimate<br />

owners are unknown. Such agreements will be made<br />

illegal.<br />

3.3 Direct Orders<br />

• Members of parliament should not hold positions of trust.<br />

This may be in conflict with their duties in parliament.<br />

• There shall be full public disclosure of contracts,<br />

remuneration conditions, including bonuses and perks, of<br />

persons occupying positions of trust.<br />

• All persons occupying a position of trust with public entities<br />

and who have not been employed through a recruitment<br />

process should be subject to a periodic audit by an<br />

independent board to justify their position. The board shall<br />

include representatives from the opposition. As with any<br />

private sector company, they will report on time spent,<br />

activities and results achieved.<br />

• Key positions in Authorities need to be approved by a two<br />

thirds majority in parliament.<br />

• Government should ensure that the parameters that<br />

regulate direct orders are respected and enforced. Any<br />

direct orders that go against these regulations should be<br />

immediately be declared illegal and null.<br />

3.4 State Visits Abroad<br />

• The media will be represented on all state visits abroad. It<br />

will be unacceptable to have state visits in which the media<br />

are not invited. MBR<br />

Creditline: Towards Sustained Economic Growth & Better<br />

Governance, Malta Employers Association<br />

12<br />

www.maltabusinessreview.net<br />

13


Malta Business Review<br />

ERP DASHBOARDS<br />

ANALYSIS & DEBATE<br />

Malta Business Review<br />

Accelerate business growth with<br />

customised ERP dashboards<br />

Accelerate your business performance<br />

By Charlie Williams<br />

Is your business slowing down from internal<br />

process inefficiencies and bottlenecks? Do<br />

you want to improve profitability and reduce<br />

your operating costs? If you don’t have a<br />

clear, concise, real-time view of your business<br />

position, you should consider a cloud ERP<br />

software solution.<br />

ERP streamlines and automates processes,<br />

boosting your profitability while keeping costs<br />

under control. Ultimately, you gain business<br />

intelligence and insights to make better<br />

decisions with real-time dashboards and KPIs.<br />

Acumatica is the world’s fastest growing<br />

provider of cloud ERP software that<br />

empowers small and mid-sized businesses<br />

to unlock their potential and drive growth.<br />

Built on the world’s best cloud and mobile<br />

technology and a unique customer-centric<br />

licensing model,<br />

Acumatica delivers a suite of<br />

fully-integrated applications,<br />

powered by a robust and<br />

flexible platform<br />

all available on the cloud or on-premises for<br />

easy-access anywhere, anytime, and on any<br />

device.<br />

What’s the first thing you see when you logon<br />

to your ERP system? Most likely a dashboard,<br />

and for good reason – dashboards display the<br />

information that’s most important to you,<br />

from among the volumes of data being stored<br />

and processed in the ERP system.<br />

Commonly, dashboards serve to highlight<br />

trends in key metrics, or KPIs that you care<br />

about. If you have profit and loss responsibility,<br />

you would want to see various components<br />

making up revenue and costs. If you manage<br />

the warehouse, you would want to see order<br />

fulfilment lead times, stock turnover, and so<br />

on.<br />

ERP dashboards, such as those found in<br />

Acumatica, offer business leaders a focal<br />

reference point where they can quickly digest<br />

key information about their company's health.<br />

These dashboards typically present key, highlevel<br />

data in the form of tables, pie charts,<br />

and other graphical visualisations. However,<br />

ERP dashboards offer much more than<br />

summarised views of important information.<br />

Users can customise their main dashboard<br />

so that it only displays the data that is most<br />

relevant to their role. A personalised, realtime<br />

dashboard lets you accelerate business<br />

performance with automated processes,<br />

accurate data collection and analysis, and<br />

forecasting capabilities that drive better<br />

business decisions.<br />

Another benefit of ERP dashboards is that<br />

they highlight points of strength, while also<br />

isolating areas for growth. Tailoring your ERP<br />

software to fit your exact needs enables you<br />

to turn data into meaningful information<br />

which makes it possible to manage operations<br />

more effectively – and grow your bottom line<br />

at a quicker pace.<br />

Acumatica’s dashboards provide customised<br />

views of real-time results from across your<br />

organisation, and thanks to cloud and mobile<br />

technology you can access them from any<br />

device. With company data always visible, and<br />

at your fingertips, you too can finally regain<br />

control of your business's path to success.<br />

Learn more about Acumatica:<br />

www.computimesoftware.com/acumatica.<br />

Email us at info@computimesoftware.com<br />

or call us on +356 2149 0700.<br />

MBR<br />

Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user<br />

licensing model _ enabling a complete, real time view of your business anytime, anywhere.<br />

A single, real-time version of the truth<br />

Drive better business insights and decisions<br />

through processes automation.<br />

Do more with less<br />

Control workflows and<br />

maximize your efficiency.<br />

Ease of use<br />

Collaborate easily and efficiently on Mac,<br />

PC, tablet, or mobile phone.<br />

EDITOR’S<br />

Note<br />

Charlie Williams is Head<br />

of Business Development,<br />

Computime Software.<br />

Charlie is a seasoned<br />

sales and marketing<br />

professional, bringing 15+<br />

years of senior leadership<br />

experience to Computime<br />

Software, spanning<br />

both the business to business and business<br />

to consumer technology markets across the<br />

globe. Currently, Charlie is responsible for the<br />

commercial growth of Computime Software<br />

through its products, clients, and markets.<br />

Management precision<br />

Cash forecasting, period-end close,<br />

reconciliation and consolidation activities.<br />

High value<br />

Unlimited users with<br />

no increased expense.<br />

Business Software<br />

& Integration Solutions<br />

Smart system<br />

Individuals see only information<br />

relevant to their jobs.<br />

www.computimesoftware.com/acumatica +356 2149 0700 info@computimesoftware.com<br />

14 www.maltabusinessreview.net 15


Malta Business Review<br />

ELECTIONS <strong>2017</strong> ELECTIONS <strong>2017</strong><br />

Malta Business Review<br />

Living in a Paradox<br />

By Joseph Farrugia<br />

The business community believes in high<br />

ethics and governance. Corruption - even if<br />

only perceived - is not good for business. Our<br />

international reputation (which is key for a<br />

number of business sectors and not only the<br />

financial sector) will only be secured if we can<br />

ensure and demonstrate that our institutions<br />

have strong values and ethics. International<br />

business and particularly those which are<br />

highly regulated such as banks will not do<br />

business in a jurisdiction which is perceived<br />

to be of high risk to their reputation. The<br />

mere presence of companies with low ethical<br />

standards in a jurisdiction is enough to spark<br />

alarm and scare off legitimate companies.<br />

Locally, businesses need to believe that<br />

there is a level playing field and strong future<br />

prospects for them to develop further and<br />

invest.<br />

Unfortunately, there have<br />

been too many incidents<br />

– undisclosed contracts,<br />

suspicious direct orders, hidden<br />

accounts by politically exposed<br />

persons, dubious appointments<br />

of persons in positions of trust – which are<br />

certainly damaging business confidence and<br />

Malta’s international image.<br />

Paradoxically, the election is also occurring at<br />

a time of positive economic performance. The<br />

main point of the memorandum presented<br />

to political parties during the run up to the<br />

last election focused on fiscal consolidation.<br />

The document stated that: ‘Political parties<br />

need to assure the electorate through an<br />

unequivocal and measured commitment to<br />

reduce the public debt by an average of 2%<br />

per annum in the coming five years. All other<br />

electoral promises, including any revision<br />

in welfare, pensions and any existing and<br />

projected public sector expenditure have to be<br />

subjected to this fundamental obligation’.<br />

The reason behind the appeal was that in 2013,<br />

inspite of the aftermath of the international<br />

recession and the political instability in North<br />

Africa, the general macroeconomic indicators<br />

were positive and the economy was<br />

performing better than many others within<br />

the Eurozone and the EU. Unemployment, at<br />

around 6500 persons, was significantly below<br />

the EU average and employers were already<br />

experiencing a shortage of labour in many<br />

areas. Malta had also managed to avoid being<br />

dragged in the excessive deficit procedure<br />

as the fiscal deficit was retained at less than<br />

3%. The activity rate of females in the labour<br />

force was increasing considerably, particularly<br />

among younger cohorts.<br />

This momentum was retained, and<br />

also accelerated during this legislature.<br />

Unemployment has continued to decline<br />

to unprecedented levels and the current<br />

administration has introduced a number<br />

of active labour market policies which<br />

have contributed to a reduction in welfare<br />

dependency and to a significant increase the<br />

activity rate. Concurrently, labour market<br />

shortages have been addressed through the<br />

increase in the number of foreign employees,<br />

which currently stands at 34,000 (up from<br />

13K in 2013), or 18% of the labour force. This<br />

phenomenon has had both a positive and a<br />

negative socio-economic impact on Maltese<br />

society, but has certainly contributed to robust<br />

economic growth over the past four years.The<br />

Association has noted with satisfaction that<br />

the fiscal deficit has shrivelled and turned into<br />

a surplus in 2016, with the public debt falling<br />

below 60% of GDP. In a recent statement, the<br />

Association said that: ‘The sustainability of a<br />

balanced or surplus budget depends on the<br />

governance of public funds and to economic<br />

growth generated by the private sector which<br />

can sustain the increased demands of services<br />

such as health and education which are<br />

provided by the public sector.’<br />

The surplus for 2016 should not be a flash in<br />

the pan, but a sustained effort by whoever<br />

is elected to continue to reduce the public<br />

debt during the coming legislature. A<br />

sustained surplus should also not materialise<br />

at the sacrifice of capital projects that are<br />

essential in supporting economic activity<br />

in the medium to long term. In spite of the<br />

overall very positive economic performance<br />

over the past years, the Association has<br />

warned of a number of fault lines that can<br />

change these positive trends, and which<br />

the political parties need to address in the<br />

interest of long term sustainability. These are:<br />

• That our economy will probably not be<br />

eligible to further EU structural funding<br />

post 2020. This is a reality that will have to<br />

be faced in the coming years and one has<br />

to analyse the extent of the growth of the<br />

past ten years which has been attributable<br />

to this injection of EU funds.<br />

• The possibility that the tax incentives<br />

which have been critical in attracting our<br />

financial services and gaming sectors<br />

will be removed or toned down. EU wide<br />

corporate tax reform is major threat facing<br />

these sectors, which have contributed to<br />

29% of the economy’s growth, apart from<br />

the ripple effects that they have on other<br />

sectors. These also happen to be our most<br />

volatile economic sectors, as relocation<br />

to other countries can take place almost<br />

instantaneously.<br />

• Maintaining positive tourism figures<br />

once there is more stability in the<br />

Mediterranean region. Tourism has had<br />

an unprecedented boom during the past<br />

four years, and our capacity has increased<br />

to accommodate these levels of occupancy.<br />

• Increasing Malta’s economic output<br />

capacity. In a country with limited resources<br />

and output capacity, we will have to make<br />

choices as a society, as some activities may<br />

interfere or even disrupt others. A classic<br />

case is the threat to sea cleanliness posed by<br />

the pollution being generated by fish farms.<br />

Will we have to choose between fish farms<br />

or quality tourism, or can there be a happy<br />

coexistence between the two activities?<br />

The same can be said about Malta’s carrying<br />

capacity as a tourist destination in terms of<br />

available accommodation, flight capacity,<br />

and environmental sustainability. The major<br />

future challenge may well be one not of<br />

utilising existing resources to full capacity, but<br />

rather of how to establish the best mix<br />

of economic activities to maximise<br />

sustainable economic performance<br />

together with environmental and quality<br />

of life considerations. In the same way that<br />

ten years ago Malta had to restructure its<br />

economy because of circumstances which<br />

were forced upon it, namely the outsourcing<br />

of our low end manufacturing sector to low<br />

cost destinations, the country will have to<br />

take important decisions which can well<br />

mean the deliberate phasing out or reduction<br />

of activities which yield a low return or which<br />

have an adverse effect on our society’s quality<br />

of life.<br />

• Reconciling economic growth with<br />

objectives related to environmental<br />

constraints and quality of life. This will<br />

become an increasingly sensitive issue in the<br />

coming years. In the same way that leisure<br />

time may take precedence over additional<br />

earnings, people’s priorities will also shift<br />

towards other quality of life indicators such<br />

as less pollution and open spaces.<br />

• The drop in national revenue once the<br />

sale of Maltese citizenship subsides. In<br />

November 2013, MEA had expressed its<br />

reservations about the sale of Maltese<br />

citizenship on the basis of national ethics<br />

and its impact on the country’s reputation<br />

as a destination for the financial services<br />

sector. The revenue is expected to be a oneoff<br />

cash generator, and like the EU funds<br />

cannot be expected to result in a sustained<br />

injection in the economy. Political parties<br />

need to plan for contingency measures<br />

once this well dries up.<br />

• Ensuring that Malta’s reputation of good<br />

governance does not deteriorate further.<br />

Our current rate of economic growth is<br />

strongly dependent on a reputation of<br />

decent and ethical good governance which<br />

has been built over decades. There is an<br />

urgent need to restore and build upon this<br />

reputation in order for this growth to be<br />

sustainable.<br />

Government policies have to be based on an<br />

understanding that Malta has a two speed,<br />

diversified economy, whereby traditional<br />

economic sectors are experiencing lower<br />

rates of growth than those of the new<br />

economic sectors. This may be a source of<br />

social tensions which cannot be addressed<br />

through blanket measures which may be<br />

affordable for some sectors but which may<br />

harm the competitiveness of others. The<br />

competitiveness of traditional sectors like<br />

manufacturing, which still employs 26,000<br />

persons, depends on small profit margins.<br />

Our major manufacturers also face internal<br />

competition, meaning that even if a domestic<br />

plant is profitable, the company can still<br />

relocate to other destinations which yield a<br />

higher return.<br />

There is a need for government<br />

and politicians to make active<br />

reforms to curtail corruption.<br />

These need to address the very structure<br />

of our government and authorities as well<br />

as political parties. Our governments need<br />

to move away from the many promises on<br />

transparency, meritocracy and governance<br />

to a framework of actual policies that address<br />

the issues at source.<br />

More and more, we are seeing that in order<br />

to attract foreign direct investment and in<br />

particular in the financial related sectors,<br />

Malta needs to offer a strong banking system.<br />

In todays Globalised economy international<br />

companies require solid financial institutions<br />

and reputable banks which can operate<br />

effectively at international level. The strength<br />

of the international banking system is to the<br />

financial sector as perhaps the network of<br />

international airline connections is to our<br />

Tourism sector. Unless we are able to maintain<br />

our existing banks and attract more<br />

international banks to operate from Malta our<br />

attractiveness as a hub in a number of sectors<br />

will diminish considerable as will those of<br />

attracting business opportunities coming out<br />

of Brexit. The international banking system is<br />

also essential for Maltese companies wanting<br />

to trade internationally.<br />

There is a need for governments to come up<br />

with long term visions. Proposed policies and<br />

projects need to be evaluated against the<br />

true added value which is not only monetary<br />

but also takes into consideration the<br />

environmental as well as social requirements.<br />

The widely-used sustainability needs to be<br />

evaluated and defined according to a set<br />

of objectives and priorities. These priorities<br />

and objectives need to be discussed with the<br />

various social partners and business to set an<br />

economic direction and a stable economic<br />

environment. Other challenges include the<br />

impact of an ageing population on health and<br />

welfare spending, global competitiveness and<br />

the rising cost of the public sector wage bill.<br />

Political parties must be open and rise above<br />

theworrying trend of populism. Politics is<br />

not about telling people what they want to<br />

hear, but to convince the electorate about<br />

the best course of action out of a number of<br />

alternatives, even if such actions might not<br />

be popular in the short term. Many electoral<br />

promises by both major parties are being<br />

thrown in the campaign with disregard to<br />

their cost and implementation. Unfortunately,<br />

recent issues are giving rise to a return to a<br />

highly polarised society, with rising tensions<br />

that are certainly not good for business. MBR<br />

Creditline: Towards Sustained Economic Growth & Better Governance, Malta Employers Association<br />

16 17<br />

www.maltabusinessreview.net


Malta Business Review<br />

BANKING<br />

EPP CONGRESS<br />

Malta Business Review<br />

Another Successful<br />

Year for IIG Bank<br />

MINISTER MIZZI HANDS OVER THE NATIONAL TRANSPORT STRATEGY.<br />

Best practices, combining political strategy and concrete implementation.<br />

#Malta<br />

European Commissioner for Transport Ms Violeta Bulc<br />

IIG Bank continued to register significant<br />

as the Bank provided fully to cover impaired<br />

on maintaining its high standard of service<br />

progress in developing its business strategy<br />

which is targeted towards a global presence<br />

loan assets while pursuing a suitable course of<br />

action to recover such debts.<br />

delivery to clients.<br />

in international trade and commodity<br />

finance. This development was supported by<br />

yet another year of significant profits despite<br />

a focus on maintaining balance sheet size<br />

consistent with the average level of 2015,<br />

while concentrating on maintaining customer<br />

deposits within the desired parameters<br />

commensurate to asset growth.<br />

As in previous years, all the income generated<br />

during 2016 will be reinvested in the form<br />

of Tier I capital, since the Board continues<br />

to apply the same policy to ensure that the<br />

equity base of the Bank continues to grow<br />

and sustain its development.<br />

The year-end balance sheet position of<br />

The initial economic indicators and inflationary<br />

expectations for <strong>2017</strong> are encouraging and<br />

should lead to increased levels of activity in<br />

global trade. The Bank is very well prepared to<br />

take advantage of the evolving opportunities,<br />

while still retaining a very positive outlook<br />

should market conditions not develop in line<br />

with existing expectations.<br />

During the year, significant progress was made<br />

in the internal organisational structure, with<br />

additional recruitment of skilled personnel<br />

to increase its operational capacity and to<br />

US$154,109,412 is the result of an exercise<br />

to reduce in excess funding and associated<br />

cost. Loans and advances grew by 8% to<br />

US$89,031,527 while investments in financial<br />

Reporting on the performance of the Bank,<br />

Raymond Busuttil, Managing Director and<br />

Chief Executive Officer of IIG Bank (Malta) Ltd,<br />

continue enhancing its risk management and<br />

compliance team.<br />

During the financial year under review,<br />

the Bank registered a profit before tax of<br />

$4,367,366. Net interest income increased<br />

to $5,516,183 and net fee and commission<br />

income to $813,043. Other income resulting<br />

from trading gains and disposal of financial<br />

assets generated a comprehensive operating<br />

assets reduced to US$20,679,444 in an effort<br />

to minimise the exposure to market risk on<br />

bond holdings, given the prevailing market<br />

conditions.<br />

As mentioned, and in line with the strategy<br />

adopted, customer deposits reduced to<br />

US$120,670,756 from USD143,670,301 at<br />

year-end in 2015.<br />

said: "Our success depends on the exceptional<br />

skills and dedication of our staff. We give<br />

extra attention to our service delivery as this<br />

gives us a competitive advantage, despite our<br />

size. Therefore, I thank our highly motivated<br />

staff and dedicated board members for yet<br />

another very successful year. I also thank our<br />

loyal customers for their trust and continued<br />

support." MBR<br />

Minister Mizzi (right) with EU Commissioner Violeta Bulc, presiding over the Transport<br />

Ministerial Conference in which the Member States adopted the Valletta Declaration on Road Safety.<br />

income of $11,384,825, a 20% increase over<br />

The Bank has a regular customer base on both<br />

the previous year.<br />

the deposit liabilities side of the business and<br />

in its loan asset portfolio. Significant progress<br />

Administrative expenses of $2,905,467, saw a<br />

has been made and opportunities of business<br />

marginal increase of 10% over 2015. A charge<br />

continue to flow despite the moderate<br />

of $4,111,992 was taken to profit and loss<br />

marketing effort, as the Bank concentrates<br />

18 19<br />

www.maltabusinessreview.net


Malta Business Review<br />

ENERGY/TRANSPORT<br />

ENERGY/TRANSPORT<br />

Malta Business Review<br />

Delivering secure, sustainable<br />

and competitive energy to EU<br />

citizens and industry<br />

The Editor interviews Dirk Beckers, INEA Executive Director (EC), who explained he was content that the new INEA is now up and<br />

running following several months of cost-benefit study, consultations and other preparatory work. In this exclusive interview<br />

with MBR, Mr Beckers told us that out of the six EU Executive Agencies, INEA will manage the biggest MFF 2014-2020 budget -<br />

around €37 billion.<br />

Background<br />

The Innovation and Networks Executive<br />

Agency (INEA) was officially inaugurated<br />

March 7th, 2014, with an event to recognise<br />

its new mandate and the ongoing successes<br />

in project implementation. European<br />

Commission Vice-Presidents Siim Kallas<br />

(Transport) and Neelie Kroes (Digital Agenda)<br />

as well as Robert-Jan Smits (Director-General<br />

of DG RTD), Mat-thias Ruete (Director-General<br />

of DG MOVE and Chairman of INEA’s Steering<br />

Commit-tee), Fabrizio Barbaso (Deputy<br />

Director-General of DG ENER), and Dirk<br />

Beckers (INEA Executive Director) delivered<br />

short welcome addresses to commemorate<br />

the new Agency, which is responsible for<br />

implementing parts of the Connecting Europe<br />

Facility and Horizon 2020 programmes on<br />

behalf of the Commission.<br />

Commission Vice-President Siim Kallas,<br />

responsible for transport, stated: "I am<br />

confident that INEA will be the ideal<br />

environment to find and promote synergies<br />

so that Europe’s energy, transport and ICT<br />

networks can be successfully developed<br />

together in the years ahead. […] As<br />

policymakers, we have planned a vision for<br />

the future. It will be INEA that will make it<br />

hap-pen.”<br />

Commission Vice-President Neelie Kroes<br />

echoed Mr Kallas’ comments, adding: “This<br />

is not just about handling this or that project,<br />

or managing this or that call for proposals.<br />

It is about investing in our future economy<br />

and in our future society through the power<br />

of digital tools. I know that INEA is up to the<br />

challenge.”<br />

MBR: Can you tell us what is the key role of<br />

NEA?<br />

DB: Our key role will continue to be bridging<br />

the gap between policy and implementation,<br />

covering the whole lifecycle of the projects<br />

we manage. It is INEA’s firm intention to live<br />

up to the expectation of the Commission that<br />

the Agency will continue to perform well. May<br />

we all enjoy many years of successful project<br />

implementation, effective programmes and a<br />

very fruitful partnership.<br />

Accountant<br />

Milena Chakarova<br />

Department C<br />

CEF<br />

Andreas Boschen<br />

C1 TRANSPORT<br />

Baltic Sea (DE, DK, SE, FI, EE, LV, LT,<br />

PL), Austria + MoS, ERTMS<br />

Morten Jensen (acting)<br />

C2 TRANSPORT<br />

East Mediterranean, Black Sea, SE<br />

Europe (CZ, SK, SI, HU, HR, RO, BG,<br />

EL, IT, MT, CY) + Marco Polo, ATM<br />

Cristóbal<br />

Millan de la Lastra<br />

C3 TRANSPORT<br />

West Mediterranean, Atlantic (PT,<br />

ES, FR, BE, NL, LU, UK, IE) + ITS, RIS,<br />

Innovation<br />

Christian Faure<br />

C4 ENERGY & ICT<br />

Andreas Boschen (acting)<br />

We hope that with our grant the<br />

technology is really improved<br />

MBR: Could you perhaps give some<br />

examples of projects that are potentially<br />

attractive to private investment with the<br />

help of FC; the kind of projects that can be<br />

used for CEF?<br />

DB: This is a co-ordination, however this will<br />

bring feedback about the projects, based<br />

on the outcome of the projects. We give<br />

feedback to the European Commission on<br />

where we think that they should be changing<br />

their policy based on the outcome we get<br />

on the feedback that we get from Member<br />

States, from beneficiaries that say yes the<br />

Director<br />

Dirk Beckers<br />

Department H<br />

Horizon<br />

2020<br />

Alan Haigh<br />

H1 Energy Research<br />

Robert Goodchild<br />

H2 Transport Research<br />

Marcel Rommerts<br />

Assistant<br />

Montserrat Madern Carretero<br />

MoS - Motorways of the Sea<br />

ERTMS - European Rail Traffic Management System<br />

ITS - Intelligent Transport Systems<br />

RIS - River Information Services<br />

ATM - Air Traffic Management<br />

Internal Control Manager<br />

Ann Vanroelen<br />

Department R<br />

Programme<br />

Support &<br />

Resources<br />

Paloma Aba Garrote<br />

R1<br />

Programme Support,<br />

Coordination &<br />

Communication<br />

Marc Vanderhaegen<br />

R2 Administrative,<br />

Finance, Legal &<br />

Financial Management<br />

Philippe Stalins<br />

R3 Operational Finance<br />

Joachim Ball<br />

R4<br />

Human Resources, IT<br />

& Logistics<br />

Maria Novak<br />

Commission should be more working, or<br />

the priority should be changing. We give<br />

that feedback to the Commission, but then<br />

I would say, as well that the major role we<br />

have and which I’m quite proud to say is that,<br />

we achieved good results in which is also<br />

the reason why the Commission decided<br />

to extend the mandate of our agency. We<br />

have an important role to play towards our<br />

beneficiaries; meaning that we make sure,<br />

since we make all the payments and so on,<br />

to make it an important role to ensure that<br />

the payment delays are short as possible,<br />

and that we even improve them, because<br />

our performance on payment delays must<br />

be extremely short. We make sure that<br />

whenever we get amendments requests from<br />

beneficiaries that they are dealt with quickly.<br />

In fact we are trying to improve permanently<br />

the service to the beneficiaries so that they<br />

feel that their projects have been taken care<br />

of. The feedback from the beneficiaries and<br />

from the Commission services shows that we<br />

are on the right track. The track record is still<br />

improving after this year so I think it’s going<br />

quite well.<br />

MBR: In what ways will INEA be the ideal<br />

environment to find and promote synergies<br />

so that Europe’s energy transport in our<br />

City networks are connected and how can<br />

be these successfully developed together in<br />

the years?<br />

DB: The synergy is something that we<br />

started a while ago and something that we<br />

are working on. We have one thing which is<br />

quite interesting since we have as well a rise in<br />

2020, which is the research part in which we<br />

try to evaluate. We have someone else taking<br />

care of Horizon 2020. This project is starting<br />

to organise meetings because from Horizon<br />

2020 we get to see the results of the research<br />

project and we try to see where this can fit<br />

with the infrastructure, and where it can<br />

lead to projects. There is already an internal<br />

consensus within the agency and we are trying<br />

to see how we can make suggestions to the<br />

Commission. We reflect and consult internally<br />

on how we can give the best feedback to the<br />

commission as well and how we can achieve<br />

synergies between these programs.<br />

Examples from transport area<br />

1. We need good electric batteries and good<br />

charging infrastructure so of course there’s<br />

a lot of research. Researching institutions<br />

normally finish at the level of proto-type<br />

and they hand it over to the operators and<br />

they want to start with a first real market<br />

scale experience and they come in and we<br />

give them a grant to take the risk to run a<br />

real trial in real market conditions to see<br />

how they are accepting technology, the<br />

interconnectors. We hope that with our<br />

grant the technology is really improved<br />

established and the real market uptake can<br />

take place without public market and the<br />

markets take it over.<br />

2. Traffic management: The European union<br />

has also invested a lot in research to make<br />

the sky safer and more environment<br />

friendly and so on. We are now giving<br />

money to deploy at airports, area traffic<br />

control centres.<br />

3. ITS Connected Cars: The cars of the future<br />

discussed with the role of infrastructure<br />

of how they communicate and how data<br />

will be exchanged between individual cars<br />

and infrastructure has a lot of research but<br />

then you have to try it. This combines and<br />

goes together with our colleagues from our<br />

research site. Hopefully the markets and<br />

the manufactures and the road operators<br />

Martin Vella interviewing Mr Dirk Beckers, Director at INEA (Innovation & Networks Executive<br />

Agency and Mr Jean-Eric Paquet, Deputy Secretary-General of the European Commission<br />

will say that the technology is now mature<br />

and proven and safe.<br />

That’s one type of synergy. We also use<br />

another type of synergy on the procedures<br />

that we use between the different programs<br />

so that when we carry out a certain approach,<br />

which is being fruitful and we see the<br />

outcome is doing well, we try to syndicate it<br />

with the other programs as well. First with<br />

the CEF between transport energy/ICT, we try<br />

to have common grounds, as sometimes we<br />

have some common beneficiaries that they<br />

might get the same process.<br />

MBR: How is INEA best place to understand<br />

the market needs and how is it also<br />

positioned with the EU policy framework to<br />

help and deliver these objectives?<br />

DB: Since we are managing now all these<br />

projects, we have the information from the<br />

research files and congolmerate. In particular<br />

on CEF we have an analytical basis, we get<br />

an update for all the projects, by the end of<br />

March. Every year we get an update from<br />

Commission Directorate-Generals, which is<br />

the status report for all the projects and so<br />

this gives us information on all the projects on<br />

where they are, where problems ly; positive<br />

and negative things.<br />

It allows us as well to give them on that basis,<br />

positive feedback to the commission; we give<br />

them a general view of what’s happening,<br />

we give them as well an overview per<br />

member states so that they can see that its<br />

going good in Malta, Belgium, Italy, wherever<br />

and we give them feedback on the projects,<br />

on the idea of projects.<br />

The idea then, is to give them feedback on<br />

maybe where they should change their<br />

procedures, so I would say that since we get<br />

all the input from the projects, we think we<br />

are very well placed to give this qualitative<br />

feedback to the commission to keep them<br />

updated on what’s happening. MBR<br />

The importance of INEA was<br />

key as the Agency is best placed<br />

to understand the market needs<br />

and whether the EU policies<br />

are helping to deliver the EU<br />

objectives<br />

About INEA<br />

INEA is the successor of the Trans-European Transport<br />

Network Executive Agency (TEN-T EA), which was created by<br />

the European Commission in 2006 to manage the technical<br />

and fi-nancial implementation of its TEN-T programme<br />

supporting European transport infrastructure projects.<br />

INEA officially started its activities on 1 January 2014 in order<br />

to implement the following EU programmes:<br />

• Connecting Europe Facility (CEF) – transport, energy and<br />

digital<br />

• Parts of Horizon 2020 – Smart, green, and integrated<br />

transport + Secure, clean and efficient energy<br />

• Legacy programmes - TEN-T and Marco Polo (2007-2013)<br />

INEA’s main objective is to increase the efficiency of the technical<br />

and financial management of the programmes it manages.<br />

Mr Dirk Beckers, Director at INEA<br />

20 21<br />

www.maltabusinessreview.net


Malta Business Review<br />

TRANSPORT & LOGISTICS<br />

Malta Business Review<br />

Reliable Logistic<br />

Experts<br />

by George Carol<br />

“Express Logigroup emerges as the solution<br />

being delivered. We suggest that whoever<br />

more efficient and competitive? How does<br />

driver for any freight requirement” –<br />

Jonathan Vella, CEO Express Logigroup<br />

requires the assistance of freight forwarder,<br />

one must find one that suits the needs of<br />

using Express Logigroup consolidate this?<br />

MBR: What services [Solutions] does<br />

Express Logigroup offer to customers?<br />

that individual or organization. The following<br />

are some questions, which would assist in<br />

completing this assessment.<br />

JV: Express Logigroup possess far-reaching<br />

knowledge in logistics for all market sectors<br />

including specialized branches such as the<br />

JV: Express Logigroup offers a diverse portfolio<br />

of services which converge into a freight<br />

and logistics powerhouse. Our experience<br />

is coupled by our flexibility to meet every<br />

customer requirement be it a small sized<br />

package to the transport of large exhibition<br />

events and valuables. Our principles are<br />

based on trust, quality and economical<br />

value, which are being represented by a<br />

management team which brings decades<br />

of experience in the field of transport and<br />

logistics. Our distinguishable yellow colour,<br />

unique branding, brings freshness to the dull<br />

screen of the local freight industry.<br />

MBR: What should a customer keep in<br />

mind/consider when choosing the best<br />

freight option for their business?<br />

JV: One has to be extremely careful when<br />

considering, assigning responsibility onto<br />

a carrier/freight forwarder or operator,<br />

commonly referred as the freight forwarder.<br />

The most notorious situation is that the<br />

assigned party is incapable of delivering on<br />

the agreed terms. Using the right freight<br />

forwarder can save time, money and establish<br />

a more competitive base for the product<br />

Our growth plan is coupled<br />

by primarily investing in our<br />

people.<br />

Does the freight forwarder:<br />

• Have the appropriate network which<br />

services the location of pick-up or delivery?<br />

• Have an experience in handling the type of<br />

product and shipment within the market<br />

place?<br />

• Have experience with the type of carriers<br />

you require?<br />

• Have favorable shipping rates and delivery<br />

schedules?<br />

• Receive good recommendations from other<br />

users?<br />

• Have a reputation for friendless,<br />

competence, efficiency reliability, cost –<br />

effective, trustworthiness and using fair<br />

business practices?<br />

MBR: Choosing the right freight company<br />

can be critical for any business in making it<br />

health, retail, automotive and the chemical<br />

industry. Our highest level of specialist<br />

competence comes from the years of<br />

experience and from listening and adopting<br />

to our customer needs on one hand. On the<br />

other hand, our healthy growth also enriches<br />

our competition. We are reliable logistic<br />

experts, which consolidates and neutralizes<br />

every challenge.<br />

MBR: What are the plans of ELG to continue<br />

improve on the service currently offered in<br />

future<br />

JV: Our plans are ambitious and challenging!<br />

Our growth plan is coupled by primarily<br />

investing in our people. We believe in what<br />

the Maltese talent can provide and this is how<br />

we intend to bring the quality leap, which this<br />

industry has been long after. Concurrently we<br />

have continued with our overseas expansion.<br />

We are present all over EUROPE and now<br />

we’re branching into the eastern market<br />

thus providing a wider network, which caters<br />

for all of our customers’ demands. Express<br />

Logigroup brings bright transport solutions<br />

with brighter colours!<br />

MBR<br />

International Freight Forwarding Solutions<br />

We deliver every time.<br />

road sea air<br />

+356 21 221 999<br />

expresslogigroup.com<br />

22<br />

www.maltabusinessreview.net<br />

23


Malta Business Review<br />

eCOMMERCE<br />

E-COMMERCE IN MALTA<br />

IS QUICKLY GROWING<br />

An MCA research has shown that e-Commerce in Malta<br />

is developing at a fast rate<br />

MALTA<br />

BUSINESS REVIEW<br />

SPECIAL FEATURE: MiGEA <strong>2017</strong><br />

The Malta Communications Authority (MCA)<br />

has recently commissioned a study with the<br />

aim of better understanding online shopping<br />

trends in Malta.<br />

A representative sample made up of 800<br />

individuals were interviewed in July 2016.<br />

Results show that e-Commerce in Malta is<br />

quickly growing.<br />

Internet usage across the Maltese population<br />

rose to 81% in 2016 resulting in a 10% and<br />

16% increase when compared to 2014 and<br />

2010 respectively.<br />

The use of mobile devices to access internet<br />

has also increased drastically whereby access<br />

via smartphone increased from 30% to 59%<br />

via tablet from 23% to 40% in the past two<br />

years.<br />

It was discovered that 70% of the respondents<br />

who have access to the Internet conduct<br />

some form of research online before making<br />

a purchase. This applies both if they envisage<br />

to make the purchase online or by visiting a<br />

physical store. Generally, respondents search<br />

for the below listed information:<br />

• Products or services<br />

• Opening hours, location and contact details<br />

• Consumer reviews<br />

• View online catalogue<br />

• Offers<br />

• Ideas, inspirations, suggestions<br />

An increase of 8% (from 70% in 2014 to 78%<br />

in 2016) was reported in e-Commerce in<br />

Malta. Out of these, 89% had made at least<br />

one online purchase in the past 3 months.<br />

This marks a 10% increase compared to 2014<br />

and an increase of 23% compared to 2010.<br />

The importance of a strong web presence<br />

is becoming more important by the minute<br />

as more customers flock online to gather<br />

information and make purchases online. As<br />

a business it is strategically important not to<br />

fall behind.<br />

Financial assistance is currently available to<br />

assist companies to design and develop new<br />

websites with e-Commerce functionality.<br />

Through the e-Commerce Grant Scheme,<br />

co-financed by the European Regional<br />

Development Fund 2014-2020, companies in<br />

Malta will be able to receive a refund of up to<br />

50% of expenses up to a maximum of €5,000.<br />

NIU may guide you in developing an attractive<br />

website using the latest technologies which<br />

more importantly is an effective means to<br />

attract customers and improve their online<br />

shopping experience.<br />

MBR<br />

Credit: Malta Communications Authority<br />

MiGEA SPECIAL FEATURE<br />

HELPING CREATIVE PEOPLE ACHIEVE EXCELLENCE<br />

24


Malta Business Review<br />

Special<br />

Feature<br />

SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />

Vision and Strategy<br />

Special<br />

Feature<br />

Malta Business Review<br />

By George Carol<br />

We are delighted to announce that Quasar Limited were voted the winner Malta's Best iGaming Company<br />

of the Year, Malta's Best Employer Brand of the Year, with Alan Brincat, Operations Director, carrying also<br />

Malta's Best iGaming Ambassador of the Year Award during MiGEA <strong>2017</strong>. The Awards’ judging panel<br />

comprised high calibre, high profile business leaders or Chief Executives hailing from top corporate gaming<br />

organisations or from distinguished gaming backgrounds. It was a rigorous process including personal<br />

meetings and interviews between the judges and every nominee individually. The voting was based on<br />

entrepreneurial spirit, financial performance, strategic direction, community impact, innovation, personal<br />

integrity and creativity. The process also included a video clip presentation of each nominee which was<br />

aired at the Awards’ ceremony held at the plush Corinthia Palace Hotel & Spa. We caught up with Alan, as<br />

Quasar Limited is now officially a multi-award winner at Malta’s iGaming Excellence Awards <strong>2017</strong>.<br />

MBR: How did you get started in the<br />

industry, and advance to be recognised as<br />

Malta’s iGaming Ambassador of the Year?<br />

AB: I started working in the industry back<br />

in 2010, soon after I graduated from<br />

university. I had an educational background in<br />

Management and Tourism, but I was drawn<br />

towards the novelty and appeal of the sector<br />

which was starting to flourish in Malta. Even<br />

though back then the local skill pool was not<br />

as mature, I had to work my way up from<br />

the very bottom. I was always lucky enough<br />

to be surrounded by people that believed in<br />

my potential. Over the years I touched with<br />

most aspects of the online gaming operation,<br />

enjoyed every challenge and never settled for<br />

‘good enough’.<br />

MBR: Tell us more about the company you<br />

run and what it stands for…<br />

AB: Quasar Limited operates two leading<br />

online casino brands, QuasarGaming.com and<br />

OvoCasino.com. The company consolidates a<br />

tight knit team of professional and dedicated<br />

iGaming experts. Together we strive to deliver<br />

a customer experience that is second to none<br />

by ensuring players remain entertained and<br />

active for longer. We invest in people with a<br />

shared passion that can build, operate and<br />

take our brands to the next level.<br />

MBR: Describe the market you operate in<br />

and how Quasar Limited has grown over the<br />

past few years?<br />

AB: Quasar Gaming operates in a fastchanging<br />

landscape where most of the<br />

dominant pure casino brands are at most, a<br />

Alan Brincat receiving his MiGEA award<br />

couple of years old. Only a handful of old time<br />

casino giants remain popular or even relevant<br />

today. I attribute our permanence to the bold<br />

strategy the founders took in catering for a gap<br />

by delivering quality land based game content<br />

online, coupled with the initial commitment<br />

to SEO. Since then, company has gone from<br />

a tiny unknown start up with very humble<br />

beginnings, to one of the fastest growing. It is<br />

enough to say that the daily figures we make<br />

today, are equivalent to what used to take us<br />

a month to achieve when I joined three years<br />

ago.<br />

MBR: What are the success factors that<br />

drive your company?<br />

AB: The key success factor behind any<br />

company are its people. We would not<br />

be where we are today if it wasn’t for the<br />

outstanding execution of the team that bring<br />

the vision and strategy to life. An engaging<br />

product, consistent service quality and short<br />

time to market are also crucial in securing<br />

long-term sustainability particularly in an<br />

industry where competitors are just one click<br />

away.<br />

MBR: What are the biggest external<br />

challenges you face?<br />

AB: Over the last few years’ profit margins<br />

have shrunk for operators in the industry<br />

due to regulation and tax. A lot of the<br />

smaller companies who cannot capitalise<br />

on economies of scale are feeling the pinch,<br />

and this explains the surge in mergers and<br />

acquisitions we have now grown used to.<br />

I believe the next challenges we<br />

face are the implementation<br />

of the Fourth EU Anti-Money<br />

Laundering Directive and the<br />

new General Data Protection<br />

Regulation Bill.<br />

Both will have a huge impact; but since they<br />

affect all operators if addressed wisely they<br />

can translate into a competitive advantage for<br />

some.<br />

MBR: Mention one thing that helps you<br />

differentiate from the stiff competition…<br />

AB:<br />

I think the beauty of operating a<br />

lean team where people are not<br />

just a number is that everyone<br />

is very involved and heard.<br />

This manifests itself in our company culture<br />

to promote creativity which is reflected in the<br />

innovative promotions we run. For example,<br />

last October we ran a promotion sponsoring<br />

one lucky player every week with a fourfigure<br />

bankroll for a limited amount of time.<br />

The interesting part was that we streamed<br />

this high roller frenzy on social media to<br />

capitalise on new channels such as Twitch.<br />

tv. If the player turned a profit he got to keep<br />

all the winnings. When he lost, the initial<br />

balance was distributed amongst all the other<br />

participants in the promotion giving them a<br />

reason to tune in and watch the action unfold.<br />

MBR: How does your job affect your family<br />

life?<br />

AB: I am lucky to have supportive partner,<br />

who is also well respected in the industry. I<br />

tend to work late not because I must, but out<br />

of genuine love for what I do. Nonetheless<br />

better time management has been crucial<br />

for me to enjoy time with my son and go<br />

on more regular family holidays. Having<br />

my own child has also made me realise the<br />

importance of the work life balance and that<br />

it can ultimately make employees happier<br />

and more productive. For this reason we<br />

now offer additional benefits, extra leave<br />

allocation, more flexible hours and the option<br />

to work remotely from home.<br />

Quasar Ltd.<br />

MBR: What is the significance of being<br />

named Best iGaming Company and Best<br />

Employer Brand of the Year?<br />

AB: We take great pride that our hard work<br />

is being noticed. It is important for us to<br />

celebrate outstanding work together to<br />

keep the team motivated. The success is<br />

down to the unique work environment and<br />

healthy corporate culture. We make it a<br />

point to organise multiple company events<br />

every year where everyone can unwind and<br />

build stronger relationships out of the office.<br />

Over the last few years we have taken the<br />

whole team to places like Austria, Sicily and<br />

Barcelona and organised events such as track<br />

days and skiing trips. Quasar boasts of very<br />

low attrition levels, so much so that most of<br />

the employees that started with us still work<br />

here to the very day, and we hope they retire<br />

with us too.<br />

MBR<br />

26


Malta Business Review<br />

Special<br />

Feature<br />

SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />

Malta Business Review<br />

Value and Opportunities<br />

LVBet is celebrating a prestigious triumph after Simona Pinterova, PR<br />

Manager, was voted as Malta's Best iGaming Woman Leader of the Year<br />

during Malta’s iGaming Excellence Awards <strong>2017</strong><br />

Motivation and Inspiration<br />

by Martin Vella<br />

Held on 5th May and organised by<br />

Malta’s premier business magazine,<br />

Malta Business Review, the awards<br />

celebrated the iGaming entrepreneurial<br />

achievements of individuals and<br />

companies both in Malta and<br />

internationally. The Gala Dinner was<br />

held at the 5 Star Corinthia Palace<br />

Hotel & Spa with the theme of ‘Helping<br />

Creative People Achieve Excellence’,<br />

and was attended by some of the<br />

most successful people from the Malta<br />

gaming community. Winners were<br />

carefully selected for each of the 24<br />

award categories by an impressive<br />

judging panel, consisting of eight<br />

of Malta’s most influential gaming<br />

business men and women.<br />

MBR: What does winning Malta's Best<br />

iGaming Woman Leader of the Year mean<br />

to you and also to LVBet?<br />

SP: Winning Malta’s Best iGaming Female<br />

Leader of the Year means a great deal to me<br />

personally, and I know that the entire LVbet<br />

team have felt a boost from it. Of course, it’s<br />

nice just to be recognized by my peers, but<br />

I’m also proud to be a woman successfully<br />

building an exciting career in an industry that<br />

stands out as an example of diversity and<br />

equality.<br />

MBR: How and why did you decide to<br />

participate in Malta’s iGaming Excellence<br />

Awards <strong>2017</strong> and what chances you gave<br />

yourself to winning?<br />

SP: Awards and events like this really help to<br />

stimulate the local iGaming community, so<br />

being a part of them is important for both<br />

myself and LVbet. They provide the perfect<br />

opportunity to meet some truly inspiring<br />

people, and a bit of healthy competition is<br />

always good. High-profile events like Malta’s<br />

iGaming Excellence Awards <strong>2017</strong>, also provide<br />

a great opportunity to highlight the value and<br />

opportunities that the sector adds to the<br />

Maltese economy, hopefully encouraging<br />

more Maltese young people to enter the<br />

industry. As for my chances of winning, I<br />

didn’t really think about it too much - though<br />

I am thrilled that I won, it was being a part of<br />

the event mattered most to me.<br />

Ms Simona Pinterova with Denitza Dimitrova and Trustly<br />

MBR: What has been central to LVBet’s<br />

philosophy and strategy for success?<br />

SP: The customer has always been the driving<br />

force behind LVbet. From day one, we have<br />

been acutely aware that we operate in a<br />

highly-saturated industry, where customers<br />

are presented with massive choice, so<br />

we knew that we had to offer something<br />

genuinely special. By growing a professional<br />

and motivated team, with a clear vision,<br />

we have been able to create a product and<br />

service that delivers true entertainment and<br />

value for our customers.<br />

seeing creative magic transform<br />

initial ideas into tangible and<br />

successful projects is extremely<br />

rewarding<br />

MBR: What is the main driving factor which<br />

motivates you in your work?<br />

SP: Working in iGaming is fast-paced and can<br />

be daunting at times, but seeing creative<br />

magic transform initial ideas into tangible and<br />

successful projects is extremely rewarding. In<br />

this role, no two days are the same and I get<br />

to work with amazing people. Few workplaces<br />

can boast such an incredibly cosmopolitan<br />

and motivated team, with people from all<br />

over the world, and totally different ways<br />

of seeing things – it makes each day an<br />

adventure! I hope that, in some small way, I<br />

play my part in inspiring and motivating those<br />

around me too.<br />

MBR: What has been your biggest challenges<br />

so far as a female gaming entrepreneur and<br />

to what do you most attribute your success?<br />

SP: To be honest, within the Maltese iGaming<br />

industry, there really aren’t many barriers to<br />

women at the entry level. Having said that<br />

however, I do feel that the higher you climb<br />

in iGaming, there’s still a male-dominated<br />

culture. My own experience has proven that<br />

women with determination can thrive, but at<br />

times it has been a challenge to rise above the<br />

chauvinism that I have encountered. MBR<br />

EnergyBet<br />

Gaining popularity with EnergyCasino,<br />

there is now EnergyBet! A quiet, thoughtprovoking<br />

new sportsbook was easily the<br />

most successful, picking up the award for<br />

Malta's Best iGaming Excellence in Customer<br />

Service Award, as judges unanimously scored<br />

points for artistic achievement, game design,<br />

narrative and original property. We caught up<br />

with Slawomir Zieliński - EnergyBet Operation<br />

Manager, who talks about the significance of<br />

gaming awards and how EnergyBet challenge<br />

the more established bookmakers and offer a<br />

wide range of sports betting markets.<br />

MBR: Can you share with us your feelings<br />

after having been bestowed as Malta's Best<br />

iGaming Excellence in Customer Service<br />

Award and what significance this has for<br />

EnergyBet?<br />

SZ: Receiving the Malta iGaming Excellence<br />

Award for Customer Service is an honour for<br />

the whole team here at EnergyBet. Despite<br />

being a very young venture, having only<br />

launched in summer 2016, we have worked<br />

hard to make sure we offer customers a truly<br />

world-class service. To have this recognised by<br />

our peers in the global hub of one of the most<br />

competitive industries, is very rewarding.<br />

MBR: How inspiring is it to see what you<br />

have accomplished together with the<br />

EnergyBet team?<br />

SZ: It’s the second award for EnergyBet,<br />

coming after winning SBC’s Rising Star in<br />

Sports Betting at the end of last year, in<br />

London. Seeing the awards on the shelf in<br />

the office reminds the team that what we are<br />

doing is really noticed by people, and that is<br />

great for motivation and inspiration.<br />

Seeing the awards on the shelf<br />

in the office reminds the team<br />

that what we are doing is really<br />

noticed by people<br />

MBR: How important do you consider such<br />

awards are and what significance do they<br />

have vis-a-vis growth of gaming professional<br />

role models in Malta?<br />

SZ: Aside from the motivational value<br />

within our company, awards like this, from<br />

prestigious bodies, are a fantastic way for us<br />

to back-up our claims when we are trying to<br />

attract new customers or business partners.<br />

After all, everyone claims have the best<br />

product and offer great customer service, but<br />

not everyone can back it up with awards. It<br />

gives people confidence in us, both customers<br />

and other iGaming professionals.<br />

Awards like this definitely help to raise<br />

professional standards across the industry,<br />

and help Malta stand out as an iGaming<br />

centre of excellence. This is great for everyone<br />

involved in the iGaming industry itself, and for<br />

the Maltese economy in general.<br />

MBR: Do you consider this award as a<br />

recognition of the EnergyBet business<br />

model and how does it feel as a winner in<br />

you category?<br />

SZ: Well, it certainly reflects well on the<br />

EnergyBet business model. We have always<br />

believed that though product quality is<br />

always paramount, if you fail to back it up<br />

with excellent customer service, then a<br />

business can never reach its full potential.<br />

Many of our competitors here in Malta have<br />

extremely high standards, so to win against<br />

them means an awful lot to us. We are aware<br />

that we cannot afford to take our eyes off the<br />

ball though, because everyone is constantly<br />

improving, and we want to win again next<br />

year!<br />

MBR: Can you give us your feedback on the<br />

organisation and also tell us how you will<br />

remember MiGEA <strong>2017</strong>?<br />

SZ: Our team was impressed with MiGEA<br />

<strong>2017</strong>. We have been to events and awards all<br />

over Europe, and we have to say that MiGEA<br />

compared very favourably. Obviously, we all<br />

call Malta home, so it is that bit more special<br />

winning here. We will definitely remember<br />

the surprise because, like I said, we were all<br />

aware of just how strong the competition<br />

was, and we genuinely did not expect to win.<br />

Saying that though, we are now confident<br />

we can get some more awards to the trophy<br />

shelf. MBR<br />

28<br />

www.maltabusinessreview.net<br />

29


Malta Business Review<br />

Special<br />

Feature<br />

SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />

Special<br />

Feature<br />

Malta Business Review<br />

Corinthia Palace Hotel & Spa | Friday 5th May <strong>2017</strong><br />

30<br />

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31


Malta Business Review<br />

Special<br />

Feature<br />

SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />

A feather in your cap can<br />

Special<br />

Feature<br />

Malta Business Review<br />

go a mighty long way<br />

By Martin Vella<br />

While some big guns dominated this year’s<br />

MiGEA awards, the event heralded an<br />

impressive haul for Pragmatic Play, virtual<br />

newcomers on the local Gaming stage. With<br />

three award wins it is clearly positioned as<br />

one of the leaders of the next generation<br />

to break on to the scene. The prestigious<br />

accolades awarded to Pragmatic Play were:<br />

Malta's Best Digital Company of the Year,<br />

Malta's Best Gamified Experience Company<br />

and Yossi Barzely, Head of Sales, HR and<br />

Business Development claimed Malta's Best<br />

Outstanding HR Director of the Year.<br />

The multiple wins were announced at the<br />

MiGEA awards during a grand gala dinner<br />

held for the finalists - Pragmatic Play taking<br />

home more highly coveted honours than<br />

any other company. Independent judges<br />

evaluated more than 36 nominations, with<br />

over 16 finalists to select top-place honours in<br />

this annual gaming awards competition.<br />

As Yossi Barzely and his colleagues<br />

accepted the awards during the dinner<br />

and ceremony on Friday, 5th May at the<br />

Corinthia Palace Hotel & Spa. They could not<br />

hide their emotions and elation, although<br />

seemlingly somewhat surprised that such an<br />

independent awards event was recognising<br />

significant achievements within the Maltese<br />

gaming industry.<br />

"We are delighted to win three of the most<br />

prestigious MiGEA honours for our innovation<br />

and customer partnership, and it is especially<br />

exciting to be the only games provider to win<br />

more than one accolade," Mr Barzely said. "It<br />

is a testament to the focus on our customers<br />

and how much time we’ve dedicated to<br />

understanding the needs of the industry.<br />

We’re thrilled and humbled to be recognised<br />

by such an esteemed panel of judges among<br />

such strong competition."<br />

This year, the Malta’s iGaming Awards saw<br />

Quasar Limited take home three MiGEA prizes,<br />

with Bit8 also scooping two and Netrefer<br />

winning Malta's Best Industry Contributor of<br />

Yossi Barzely receiving his MiGEA award<br />

the Year award for the third time along with<br />

Malta's Best iGaming Technology Provider/<br />

Supplier. Congratulations to them all.<br />

It is a testament to the focus<br />

on our customers and how<br />

much time we’ve dedicated<br />

to understanding the needs<br />

of the industry. We’re thrilled<br />

and humbled to be recognised<br />

by such an esteemed panel<br />

of judges among such strong<br />

competition.<br />

Pragmatic Play stole the show in what was<br />

a glamorous and well-organised award<br />

ceremony, complemented with high-quality<br />

entertainment, excellent dining, great<br />

animation and visual presentations. There is<br />

certainly hard work being done there, coupled<br />

with great innovation and superb numbers.<br />

It looks as though Pragmatic Play means<br />

serious business on the local and international<br />

iGaming scene, as they intend to continue<br />

raising the bar and going from strength to<br />

strength. Its slots and games, such as: 3<br />

Kingdoms, Panther Queen, Queen of Atlantis<br />

and Gold are second to none. Pragmatic Play’s<br />

slots perform better than most and it was<br />

unlucky to miss out on the Casino Supplier<br />

shortlist but Netrefer did make the shortlist<br />

after having made an astonishing impact this<br />

year.<br />

Successful strategic deals and innovative slots<br />

made this a breakthrough year for Pragmatic<br />

Play for its successful slots, casino listings and<br />

as a game provider.<br />

Asked about Pragmatic Play’s success, Mr<br />

Barzely, explained, “Pragmatic Play is proud<br />

to be one of the fastest growing providers of<br />

mobile and desktop digital casino games for<br />

the online gaming industry. Our passion is<br />

Pragmatic Play<br />

unrivalled and we strive to create a gaming<br />

experience that is engaging and evocative.”<br />

“Containing unique in-house content of<br />

over 100 proven slot games for mobile<br />

and desktop, developed in our studios, the<br />

Pragmatic Play games library is defined by<br />

our mantra of innovation and dedication to<br />

shaping the online gaming industry.”<br />

“We are continuously launching new and<br />

exhilarating games. This comes from heavy<br />

investment into research, development and<br />

our people to support our customers’ needs.”<br />

Its relative success in a tough vertical shows<br />

the benefit of doing things differently.<br />

This is something for which Pragmatic Play<br />

should be applauded. If there was an award<br />

for management team of the year, you can be<br />

sure Pragmatic Play’s tight-knit team would<br />

have won it. They would, however, have had<br />

competition from Bit 8. Its M&A attempts<br />

might have come to nothing but it continues<br />

to be one of the best managed companies in<br />

the industry. Look through the MiGEA <strong>2017</strong><br />

and you will see smaller companies making<br />

big waves. None made more of a racket<br />

than Casino Malta and Quasar Limited this<br />

year. While Yossi Barzely sits quietly behind<br />

the scenes, chief commercial officer is out<br />

there making sure everybody knows about<br />

Pragmatic Play.<br />

Pragmatic Play does the nuts and bolts well.<br />

It has a clear vision and delivers a quality<br />

product without fuss or failure. There are a<br />

few sluggish suppliers who could take note.<br />

“The heart of our product offering is our<br />

portfolio of casino games. With a portfolio<br />

of 100 slots and table games, our games<br />

are second to none. They are designed and<br />

built to create a full immersive experience<br />

for players. In addition, we are able to design<br />

customised games with special themes upon<br />

request, as well as developing a customised<br />

Download Casino Client and maintaining fast<br />

delivery,” said Yossi.<br />

There are founders and pioneers in the<br />

MiGEA <strong>2017</strong> and more backstage heroes<br />

than ever before. MiGEA was launched this<br />

year with huge success and with these people<br />

in mind. “Collective awards are nice but the<br />

individual honours allow us to look into the<br />

future. MiGEA is not just about celebrating<br />

those that have achieved great things but<br />

to applaud others for striving for greatness,”<br />

Yossi affirmed.<br />

Mr Barzely concluded, “Lastly, winning<br />

an award can also help your company<br />

demonstrate value internally. In a tough<br />

economy, recognition for a job well done<br />

from a respected, third-party organisation<br />

can go a long way towards lifting employee<br />

morale. After all, in today's ultra-competitive<br />

business world, a feather in your cap can go a<br />

mighty long way. MBR<br />

32 33<br />

www.maltabusinessreview.net


Malta Business Review<br />

MBR: You have recently won Malta's Best<br />

International iGaming Consultant Services<br />

during MiGEA <strong>2017</strong>. What does this mean to<br />

you and how significant is this achievement<br />

to Kyte Consultants Ltd?<br />

AA: To us this means that finally we have been<br />

officially recognised by the industry that Kyte<br />

is truly one of the top companies to provide<br />

consultancy services to the gaming operators.<br />

Kyte is practically the only company set up to<br />

provide services to the gaming industry, pre<br />

and post licensing, and it’s the type of services<br />

that require specific knowledge and insight<br />

into the industry. There are a lot of part-time<br />

service providers to the industry, we are full<br />

time, fully focused and totally dedicated to<br />

the igaming industry and having an award<br />

shows that we’ve been recognised for it. The<br />

other day I bumped into a person from the<br />

industry and he told me that Kyte would be<br />

auditing him and he was glad that Kyte were<br />

chosen as at least he was assured that the<br />

auditor would understand gaming.<br />

MBR: Were you expecting to win these<br />

awards and what was your reaction after<br />

hearing your name being read out among<br />

the prestigious list of winners, not once, but<br />

twice?<br />

AA: You know how it is in life, you always feel<br />

that you deserve to win, especially when you<br />

and your colleagues always give a 100% to the<br />

industry, our clients and to each other. You<br />

feel you are perfect and the best, this now<br />

proves that it’s not just our perception but<br />

that the industry sees us as one of the best as<br />

well. And that gives us immense motivation<br />

to carry on as a leading service provider and<br />

to continuously strive for improvement.<br />

MBR: How critical is gaming<br />

entrepreneurship and information<br />

technology to Kyte Consultants Ltd?<br />

AA: It is our raison d’etre! Kyte was founded<br />

specifically to service the gaming industry<br />

and we used our technical knowledge and<br />

experience to provide assistance in the<br />

development of control systems and also<br />

gaming systems for the past 10+ years.<br />

Online gaming is based on e-commerce and<br />

relies 100% on technology. With technology<br />

come technical risks and we also specialise in<br />

this area, in such a way that we are able to<br />

provide various consultancy services, audit<br />

services and overall ICT risk management.<br />

Special<br />

Feature<br />

SPECIAL FEATURE: MiGEA <strong>2017</strong> SPECIAL FEATURE: MiGEA <strong>2017</strong><br />

Learning & Understanding<br />

by George Carol<br />

MBR speaks with Alan Alden, Director, who explains how Kyte Consultants Ltd has become an essential piece of<br />

the iGaming ecosystem, and we continue to evolve and learn and adapt to always be a key contributor to our<br />

customers and the industry in general.<br />

Alan Alden receiving his award<br />

As the industry has become more regulated<br />

we are also expanding our knowledge and<br />

skills to provide compliance related services.<br />

Compliance is now an essential part of any<br />

gaming operators’ operational duties.<br />

Humility is key to learning and<br />

understanding how anything<br />

works and functions.<br />

MBR: How have you become an integral<br />

part of the culture of how iGaming operates,<br />

and cater to customer wants and needs?<br />

AA: Humility is key to learning and<br />

understanding how anything works and<br />

functions. We are never afraid to ask and<br />

to question. Every piece of new, acquired<br />

knowledge is then disseminated amongst<br />

the staff and incorporated into our<br />

documentation and processes. We also<br />

participate in as many events as possible and<br />

as affordable and also in working groups,<br />

committees, etc set up to discuss any type<br />

of issue. We are now also re-selling an AI tool<br />

that helps operators with fraud management,<br />

AML monitoring, Responsible Gambling, and<br />

other risks without interrupting the customer<br />

experience. With this tool we feel that we are<br />

now in a position to provide a number of risk<br />

mitigation tools and services to established<br />

operators.<br />

MBR: How has your career evolved with<br />

Kyte Consultants Ltd and which area/s do<br />

you lead today?<br />

AA: Strangely enough at Kyte I am more or<br />

less doing what I have been doing for the<br />

past 26 years, and that is forming an integral<br />

part of risk management. Internal auditing,<br />

PCI DSS audits, ISO 27001 audits, AML/CFT<br />

training, Data Protection services, MGA<br />

Compliance and System Audits, etc are all a<br />

form of control and controls mitigate risks<br />

being faced by operators. The compliance list<br />

continues to grow and become more complex<br />

for operators, probably to a state of overregulation!<br />

Kyte has two directors, Trevor<br />

Axiak and myself. My focus is on iGaming<br />

whilst Trevor focuses more on the technical<br />

audits such as PCI DSS and ISO 27001. Due<br />

to my banking background, I also handle legal<br />

and regulatory compliance matters. It works<br />

very well as it means that each is leading the<br />

areas they are best in. MBR<br />

Special<br />

Feature<br />

by Martin Vella<br />

Kyte Consultants & Contact Advisory Services<br />

Malta Business Review<br />

A FOCUS ON QUALITY<br />

I sit down with<br />

Contact Advisory<br />

Services Director<br />

Trevor Axiak, who<br />

has made quality<br />

his crusade.<br />

Trevor tells us<br />

how the Company<br />

depends entirely<br />

on its people, the<br />

quality of its people<br />

and their knowledge<br />

and expertise.<br />

MBR: What sets you apart from competition<br />

as Malta's Best Corporate & Legal Services<br />

Provider of the Year?<br />

TA: We always try to keep ourselves ahead<br />

of the competition by paying attention in<br />

five key areas that we firmly believe make a<br />

difference:<br />

Industry Expertise: Contact Advisory Services<br />

is a specialist consulting firm in remote<br />

gaming. The directors as well as some of<br />

our consultants have been working in the<br />

industry from the very beginning. As we said<br />

in the interview we had during the awards<br />

ceremony, we are focused on gaming and<br />

hence our consultants are not just consultants<br />

but gaming consultants, our accountants<br />

gaming accountants and so on. We know the<br />

industry and by now the industry knows us as<br />

well.<br />

Consulting: We take a big picture approach<br />

to clients’ needs and goals. We recognise<br />

proactivity is fundamental aspect in<br />

consulting. We always make sure to provide<br />

the customer with a solution that addresses<br />

all his requirements rather than serving him in<br />

one area and leaving him to fend for himself<br />

in another.<br />

Accountability: We believe that we have to<br />

deliver what we promise. We implement<br />

processes and systems that maximize the<br />

benefits of the client. We work with clearly<br />

defined metrics, providing regular reporting<br />

and analysis.<br />

Value: Our service is one of quality but at the<br />

same time our pricing is fair. A good service<br />

does not have to come at an exorbitant price.<br />

Passion: We take our business personally. We<br />

treat our clients as people, not numbers and<br />

take great pride in representing them.<br />

MiGEA has been created as<br />

one of most comprehensive<br />

awards events for the iGaming<br />

industry with some big names<br />

participating in it<br />

MBR: What is the key to success of Contact<br />

Advisory and what has made the Company<br />

work so well in such a competitive highpowered<br />

environment?<br />

TA: There are no secret formulas when<br />

it comes to succeeding in a competitive<br />

environment. It takes determination and lots<br />

of hard work. We are well aware that as a<br />

service provider our product is our services.<br />

In other words, our product is our people.<br />

Our service has to be our main selling point.<br />

We focus on quality in everything we do and<br />

this philosophy is passed on to all employees.<br />

Customers appreciate this and testament to<br />

this is the fact that not only do we manage to<br />

retain customers but those same customers<br />

go on to recommend our services to others.<br />

In this industry, people tend to move from one<br />

operator to another. It is of great satisfaction<br />

when you get clients that have moved to a<br />

different operator but still choose to continue<br />

working with you.<br />

MBR: Should more be done to raise the<br />

awareness of how critical gaming culture<br />

and structures are to the economy?<br />

TA: We think everyone has come to realize<br />

how important the industry is for Malta’s<br />

economy. The problem is that too many<br />

suppliers are raising prices as remote gaming<br />

is seen to be a high paying, cash rich industry.<br />

This may be so, however, if we push prices<br />

up too high then we could lose some of the<br />

attractiveness and also alienate the Maltese<br />

from the industry, especially the property<br />

sector, as prices are pushed up and become<br />

unaffordable for the locals. The awareness<br />

should now be focused to ensure that we do<br />

not over-price ourselves and scare operators<br />

away. We need to build on what we have<br />

and also retain what we have achieved. But<br />

we must not try and get rich quick off the<br />

industry. In the long term the wrong attitude<br />

can come back to haunt us.<br />

TA: Can you give us your feedback on the<br />

organisation of MiGEA and how you will<br />

remember the night of Friday 5th May,<br />

<strong>2017</strong>?<br />

TA: We would like to thank and congratulate<br />

MBR Publications for making this endeavour<br />

happen. MiGEA has been created as one<br />

of most comprehensive awards events<br />

for the iGaming industry with some big<br />

names participating in it. We believe that<br />

everything lived up to our expectations and<br />

the expectations of the other participants<br />

as well. The event organisers did a fantastic<br />

job in conceptualizing and delivering such a<br />

difficult undertaking. We are honoured to<br />

have been awarded the “Best Corporate and<br />

Legal Services Provider” of the year and we<br />

commit to continue providing our clientele<br />

the best service possible in the future. MBR<br />

www.kyteconsultants.com<br />

www.contact.com.mt<br />

34<br />

www.maltabusinessreview.net<br />

35


J.M. Vassallo Vibro Steel Ltd<br />

Mdina Road, Zebbug, ZBG 9019, Malta<br />

www.jmvibro.com<br />

2146 7421<br />

BANKING<br />

Malta Business Review<br />

INNOVATIVE<br />

ECO-FRIENDLY<br />

RECYCLABLE<br />

HEALTHY<br />

greenbuilding rating<br />

Mineral ≥ 60% Recycled Mineral ≥ 30% ≤250g/kg Low Emission Recyclable<br />

Content in<br />

natural minerals<br />

Grey 62%<br />

White 62%<br />

Content in<br />

recycled minerals<br />

Grey 34%<br />

White 62%<br />

ECO/Kg<br />

emissions<br />

Grey 244 g<br />

White 244 g<br />

Very low VOC<br />

emissions<br />

20gg/m³<br />

Recycled as<br />

inert<br />

NATURAL HYDRAULIC LIME PRODUCTS<br />

FOR ECO-FRIENDLY RESTORATION<br />

Products and services<br />

to build healthy homes<br />

that are kind to the<br />

environment.<br />

FIMBank holds its <strong>2017</strong><br />

Annual General Meeting<br />

FIMBank plc recently held its Annual General<br />

Meeting at the Hilton hotel. In his opening<br />

address, the Chairman of the FIMBank Group,<br />

Dr John C. Grech, explained the background<br />

to the Group’s performance last year. He<br />

referred to the 2016 financial results as a<br />

“vindication of our steadfast resolve to bring<br />

the Group back on the road to profitability”.<br />

Dr Grech added that “after considerable<br />

effort and sound decision-making, today we<br />

are able to witness the financial response to<br />

a successful turnaround strategy, superbly<br />

crafted and ably delivered by FIMBank’s<br />

management team, led by our CEO Murali<br />

Subramanian”. The FIMBank Chairman<br />

stated that “due to the consistent support<br />

of our controlling shareholders, Fitch Ratings<br />

upgraded FIMBank to BB and its Support<br />

Rating to 3 from 5”.<br />

First on the Meeting’s agenda - the approval<br />

of the Group’s Consolidated Audited<br />

Financial Statements, was accompanied<br />

by a presentation by FIMBank CEO Murali<br />

Subramanian, who explained that for<br />

the year ended 31 December 2016, the<br />

Group registered a profit of USD5.3 million,<br />

compared to a loss of USD7.1 million in 2015.<br />

At 31 December 2016, Total Consolidated<br />

Assets stood at USD1.74 billion, a substantial<br />

increase of 21 per cent over the USD1.44<br />

billion reported at end 2015, while Total<br />

Consolidated Liabilities stood at USD1.57<br />

billion, up by 24 per cent from USD1.27 billion<br />

in 2015.<br />

FIMBank Group CEO Murali Subramanian<br />

stated that the successful turnaround of<br />

the Group’s fortunes post 2014, included<br />

an improved origination strategy, the<br />

harmonisation of FIMBank’s product offering,<br />

exploring new product opportunities,<br />

developing a market-appropriate risk<br />

appetite, and the implementation of cost<br />

efficiencies across the Group.<br />

Referring to the immediate outlook for the<br />

Group, Mr Subramanian said that “We will<br />

evaluate further avenues to diversify the<br />

target sectors wherever viable, in order to<br />

reinforce balance, and rebuild or consolidate<br />

the different portfolios”. FIMBank’s CEO<br />

stated that “The overall objective is to further<br />

optimise our business to achieve more<br />

sustainable levels of profitability, generating<br />

greater returns to shareholders, while<br />

strengthening our balance sheet further”.<br />

In conclusion, Dr Grech praised the Group’s<br />

institutional investors, thanking them for their<br />

unwavering support. He also thanked the<br />

directors, management and staff members<br />

for their hard work and the Malta Financial<br />

Services Authority for its guidance. Finally, he<br />

extended his gratitude to all of the Group’s<br />

shareholders for their “understanding, and<br />

their strong demonstration of loyalty to and<br />

confidence in FIMBank”.<br />

For more information about FIMBank plc, visit<br />

www.fimbank.com MBR<br />

www.maltabusinessreview.net<br />

37


Malta Business Review<br />

Malta Business Review<br />

eie educational group<br />

Committed<br />

to Providing<br />

the Best<br />

Education<br />

Learning<br />

Experience<br />

OUR MISSION<br />

To enhance the level of Academic<br />

training and Tuition of both pre and<br />

post graduate levels by:<br />

• Contributing actively towards the<br />

propagation of equal opportunities<br />

for all.<br />

• Continually engaging in the pursuit<br />

of excellence.<br />

• Continually investing in its own<br />

people.<br />

• Striving to afford the best service to<br />

all our clients.<br />

Learning a language or obtaining<br />

an academic qualification is more<br />

important than ever in the global<br />

economy. eie Educational Group provide<br />

students with a first-class educational<br />

teaching and training service at a fair price.<br />

Students ask for an excellent teaching<br />

environment so that they quickly progress<br />

through their course, but also that they will<br />

want to enjoy themselves whilst studying.<br />

At eie Educational Group, you will have a<br />

fantastic studying experience. eie encourage<br />

social interaction trough regular, fun and<br />

varied leisure programmes, as this improves<br />

a learning experience.<br />

eie Educational Group, was established in<br />

January 2000 and their success is built on<br />

a long-standing commitment to the specific<br />

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constantly expands its worldwide networks,<br />

partners with established renowned<br />

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The eie Educational Group aims to develop<br />

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research and development tasks in education<br />

and related fields in the midst of societal<br />

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and to share the collective experience and<br />

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In a fast moving world, challenges are<br />

demanding and change is constant.<br />

Tomorrow’s future depends on today’s<br />

knowledge.<br />

Through its companies, the eie Educational<br />

Group is able to offer the following services:<br />

Academic programmes - Certificate,<br />

Diploma, Bachelor, Master degrees<br />

in various subjects for young and<br />

mature adults are offered through<br />

eie Institute of Education (Licensed<br />

by the NCFHE as an institute of<br />

Further and Higher Education –<br />

License Number 2005-TC-001);<br />

Training programmes - Business<br />

courses, thematic seminars for<br />

business excecutives offered trough<br />

eie Mangement Centre;<br />

English Language courses - English<br />

courses at Beginner, Elementary, Pre-<br />

Intermediate, Intermediate, Upper-<br />

Intermediate, Business English and<br />

Advanced levels are offered through<br />

eie Languages Centre (Licensed by<br />

the EFL Monitoring Board – License<br />

Number 282/MB42)<br />

Student Accommodation - Provision<br />

of quality accommodation around<br />

Malta ideal for students offered<br />

through eie Residences<br />

Internships – Organisation of<br />

Work placement and Internships<br />

for international students offered<br />

through eie internships.<br />

For more information about eie’s degree<br />

programmes, English language courses<br />

or other business related courses you can<br />

e-mail at info@eie-group.com, phone on<br />

+35621332804/5 MBR<br />

COMMITMENT TO EXCELLENCE<br />

The eie Educational Group<br />

is an acknowledged leader in international education<br />

We specialise in providing<br />

* Higher Educational courses - eie Institute of Education (NCFHE License Number 2005 - TC - 001)<br />

* English Language courses - eie Languages Centre (EFL License Number 282/MB42)<br />

* Executive and Business courses - eie Management Centre<br />

* Internship services - eie Internships<br />

* Student Accommodation - eie Residences<br />

* International Educational services - eie International<br />

• Establishing itself as a leader in the<br />

international education field.<br />

• Contributing towards the social<br />

welfare of the community.<br />

38<br />

eie Educational Group,<br />

Valletta Buildings, South Street, Valletta<br />

Tel: +356 21 332804/5 info@eie-group.com<br />

www.eieEducationalGroup.com<br />

www.maltabusinessreview.net<br />

39


Malta Business Review<br />

ENVIRONMENT<br />

ENVIRONMENT<br />

Malta Business Review<br />

Malta's Future May Be Tied to Achieving<br />

a ZERO CARBON ECONOMY<br />

International Conference Organisers<br />

Carbon dioxide (CO2) levels in the air are<br />

the highest they have been for 650,000<br />

years, according to European Space Agency<br />

statistics.<br />

CO2 is a heat trapping greenhouse gas and<br />

levels in the air must be reduced. In fact, the<br />

EU's Climate and Energy 2020 package is<br />

binding legislation to ensure all EU member<br />

states including Malta meet its climate and<br />

energy targets for the year 2020; three key<br />

targets: 20% cut in greenhouse gas emissions<br />

(from 1990 levels) 20% of EU energy from<br />

renewables and a 20% improvement in<br />

energy efficiency.<br />

Attaining the 2020 targets is not enough.<br />

The EU is taking action in several areas to<br />

meet the targets if capping global warming<br />

at 2C is to be achieved. This is the highest<br />

temperature scientists estimate the earth<br />

can stand before global warming has a<br />

catastrophic effect on food production and<br />

water reserves, and Malta along with the rest<br />

of the Mediterranean is not exempt from<br />

the catastrophic effects such a change could<br />

bring.<br />

While pressure is being put on both the public<br />

and private sectors to change the way they<br />

operate to reduce their carbon emissions in a<br />

bid to mitigate the impact of climate change,<br />

Climate-KIC and Paragon Europe are looking<br />

at how to achieve a zero carbon economy<br />

beyond 2030 to mitigate the severely<br />

damaging effects of climate change.<br />

Government legislation, the growing green<br />

economy and innovations in low carbon<br />

technology are helping to drive change<br />

and move Malta and our Mediterranean<br />

neighbours towards a low carbon economy.<br />

200 concerned delegates from all over the<br />

world will converge in Malta on May 29 for<br />

what promises to be Europe's most important<br />

Climate Conference this year, 'Towards a Zero<br />

Carbon Economy by 2030' at the Old University<br />

in Valletta, where high-level speakers from the<br />

public and private sectors will be presenting<br />

their views on how business can move to low<br />

carbon operations, how government and EU<br />

legislation is helping to tackle this issue, and<br />

how financial and technological incentives<br />

can assist organisations in reducing their<br />

carbon footprint.<br />

The EU emissions trading system is the<br />

EU's key tool for cutting greenhouse gas<br />

emissions from large-scale facilities in the<br />

power and industry sectors, as well as the<br />

aviation sector. The ETS covers around 45%<br />

of the EU's greenhouse gas emissions. In<br />

addition, National emission reduction targets<br />

set by the EU covers the sectors not in the<br />

ETS accounting for some 55% of total EU<br />

emissions from housing, agriculture, and<br />

waste and transport.<br />

EU member countries have also taken on<br />

binding national targets for raising the share<br />

of renewables in their energy consumption by<br />

2020, under the Renewable Energy Directive.<br />

These targets also vary, to reflect countries'<br />

different starting points for renewables<br />

production and ability to further increase it,<br />

from 10% in Malta to 49% in Sweden.<br />

KIC and Paragon Europe are highlighting the<br />

climate challenges in the cradle of civilisation,<br />

to create a world's first zero carbon economy<br />

solution in the Mediterranean by 2030 and<br />

issue an important Valletta Declaration from<br />

the conference that binds generations to<br />

come.<br />

By organising a conference around 3 important<br />

pillars, the challenges and solutions in green<br />

urban centres, circular economy and green<br />

finance; the conference will also showcase<br />

the key deliverables achieved so far on Smart<br />

Sustainable Districts in the Mediterranean.<br />

Throughout the conference the focus will<br />

be on low carbon mobility concepts, the<br />

operation of smart grids, energy neutral<br />

buildings, the promotion of efficient water<br />

management and improvement of public and<br />

green spaces.<br />

The conference will be opened by the<br />

Hon. José Herrera, Minister for Sustainable<br />

Development, the Environment and Climate<br />

Change. Global expert speakers include<br />

Kirsten Dunlop, Chief Executive Officer,<br />

Climate-KIC, Dario della Sala, Head of Division<br />

"Sustainable Materials", ENEA, Giovanni<br />

Pavesi, CEO, Linde Gas Italy, Jochen Froebrich,<br />

Coordinator of Water and AgriFood, WssTP<br />

and Professors C.S Psomopoulos and G.C.<br />

Ioannides, Electrical Engineering Department,<br />

Piraeus University of Applied Sciences.<br />

Paragon Group Chairman Edwin Ward said:<br />

"With Minister Jose Herrera we agreed to<br />

work over the long term in 3 areas: mobility,<br />

circular economy and financial instruments<br />

to tackle these two: we trust this will frame<br />

how Malta should start preparing now for the<br />

future impact of climate change. A long-term<br />

adaptation and mitigation plan to cope with<br />

the effects must start now.<br />

This includes identifying the areas that will be<br />

prone to sea flooding and building appropriate<br />

flood defences; drawing up a comprehensive<br />

water framework plan to ensure the survival<br />

of the mean sea level aquifer; developing<br />

comprehensive mitigation and adaptability<br />

plans to protect our cultural heritage; and<br />

others. We are proud to lead this from the<br />

front as the the national contact point for<br />

Climate-KIC"<br />

The conference culminates in with a Valletta<br />

Declaration on a Mediterranean Zero Carbon<br />

Economy.<br />

MBR<br />

Achieving the goals of the 2020 package<br />

should help increase the EU’s energy security<br />

and reduce dependence on imported energy,<br />

contributing to achieving a European Energy<br />

Union that<br />

creates jobs, advances green growth and<br />

makes Europe more competitive. Climate-<br />

For the programme and to register: http://<br />

paragonevents.eu/event.php?c=climatechange<br />

or email: events@paragoneurope.eu<br />

40<br />

www.maltabusinessreview.net<br />

41


Malta Business Review<br />

Malta Business Review<br />

RISK MANAGEMENT BUSINESS<br />

AND IT OUTLOOK <strong>2017</strong>:<br />

Traversing the Politics of Identity,<br />

Industrialization, and Innovation<br />

Celent has released a new report titled<br />

Risk Management Business and IT Outlook<br />

partnerships in order to achieve a meaningful<br />

step change.<br />

<strong>2017</strong>: Traversing the Politics of Identity,<br />

Industrialization, and Innovation. The “RiskTech and RegTech players are entering<br />

report was written by Cubillas Ding, a<br />

Research Director with Celent’s Securities &<br />

Investments practice.<br />

this space in earnest, while forward-thinking<br />

financial firms are looking for innovationenabled<br />

change to respond to regulatory and<br />

risk management challenges and ongoing<br />

The shift towards more intrusive, fragmented cost pressures,” says Ding.<br />

and data-intensive regulatory regimes<br />

requires firms to push the envelope to EXHIBIT:<br />

achieve economies of scale, operational<br />

consistency, and transparency to be “However, the road ahead entails being<br />

embedded as much as possible in financial<br />

services business models. Alongside the<br />

weight of industry reform focused on risk,<br />

pragmatic in managing real tensions between<br />

regulatory conservatism around issues of risk<br />

and compliance, balancing business-as-usual<br />

capital, and compliance requirements, commitments, and executing smart tactics in<br />

financial institutions face a new world where adopting new innovations,” he adds.<br />

the forces of industrialization and innovation<br />

intermingle, set against potential fallouts from<br />

the recent tide of identity politics around<br />

populism and nationalism. Macropolitical and<br />

social risks are now important considerations<br />

for risk managers.<br />

Not immune to the broader cost reduction<br />

agenda, risk and compliance functions<br />

In this report, Celent provides an updated<br />

view on where firms stand at the current<br />

juncture around risk and regulatory initiatives,<br />

and how to respond in the near to mid-term<br />

horizon.<br />

Risk management and compliance capabilities<br />

are next in line to ride the innovation wave.<br />

are required to align to a bank’s strategic<br />

responses and contribute to firmwide THE REPORT ANSWERS THE FOLLOWING<br />

efficiency and cost-cutting targets, with the QUESTIONS:<br />

near-term focus on keeping regulators at bay<br />

and keeping the lights on. More institutions<br />

are pursuing efforts to reduce inefficiencies in<br />

What expectations lie ahead for the risk<br />

environment in the near term?<br />

risk and compliance activities, and to optimize<br />

an institution's total cost of risk.<br />

What strategic risk management IT<br />

imperatives do firms need to focus on this<br />

The “industrialization of supply chains” — risk year?<br />

data, risk models, and information production<br />

and reporting processes — will require<br />

firms to invest in emerging innovations,<br />

technologies, IT paradigms, and fintech<br />

What are the important strategies for<br />

success to navigate & exploit current market<br />

dynamics?<br />

KEY FINDINGS INCLUDE:<br />

Political risk must become a key part of a<br />

firm’s strategic decisions in planning, capital<br />

management and stress testing – Risk<br />

Management must work proactively with<br />

business managers to anticipate 'grey swan'<br />

scenarios, however remote they may look.<br />

Firms must look systematically to exploit<br />

emerging innovations, technologies, IT<br />

paradigms and Fintech partnerships in order<br />

to reduce inefficiencies in the lifecycle of risk<br />

and compliance activities, with the aim of<br />

optimizing an institution's total cost of risk.<br />

For the longer-term, financial institutions<br />

must examine the strength of a business case<br />

for converging regulatory, risk and finance<br />

data environments across domains such as<br />

CECL, IFRS 9 and CCAR stress testing.<br />

Creditline: Celent, New York – Michele Pace<br />

MBR<br />

Daphne Caruana Galizia<br />

POLITICO 28 is a guide to the people most likely to shape our world in <strong>2017</strong>. It was not easy to decide to highlight one of Malta’s<br />

most prolific and controversial journalists and blogger, who’s latest revelations provoked Prime Minister Joseph Muscat to call a snap<br />

election. Love her or hate her, one thing is beyond doubt: Daphne is known for being a front-runner journalist, revealing controversial<br />

sensitive information.<br />

The best way to think of Daphne Caruana<br />

Galizia is as a one-woman WikiLeaks,<br />

crusading against untransparency and<br />

corruption in Malta, an island nation famous<br />

for both. To John Dalli, a former European<br />

commissioner whom she helped bring down<br />

in a tobacco lobbying scandal, Galizia is “a<br />

terrorist.” To opposition MPs, she’s a political<br />

force of nature, one who fortunately has her<br />

guns aimed at the other side of the aisle. “She<br />

single-handedly brought the government to<br />

the verge of collapse,” says one MP. “The lady<br />

has balls,” says another.<br />

Galizia’s mantra is simple: blog relentlessly<br />

about the “cronyism that is accepted as<br />

something normal here. I can’t bear to<br />

see people like that rewarded.” Nothing<br />

scandalous is too big or too small, be it false<br />

declarations of residency by the beneficiaries<br />

of Malta’s cash-for-passports scheme or<br />

the evening-wear decisions of the prime<br />

minister’s wife.<br />

No one is exempt from Galizia’s digital crossexamination,<br />

and her language is invariably<br />

scalding. “Education minister blows own<br />

trumpet about ethics classes,” is a typical<br />

headline. “How much is she paid again?”<br />

she wrote in October of a government<br />

communications officer. “Enough to cover<br />

the cancer treatment of several patients,<br />

no doubt. But they’ve got to go begging off<br />

charity to get their medication paid for.”<br />

Fear of where her country<br />

has headed has made her<br />

unapologetically pro-EU.<br />

Whatever one thinks of her style, it’s working.<br />

On a good day, Galizia gets 400,000 readers,<br />

more than the combined circulation of the<br />

country’s newspapers (Malta’s population is<br />

420,000).<br />

When she dines out, guests from other tables<br />

come over to wish her well. But her unease<br />

with what she sees as the island’s twin<br />

scourges — big money and shadowy politics<br />

— leaves her bitter. Fear of where her country<br />

has headed has made her unapologetically<br />

pro-EU: “Over my dead body will my children<br />

be stuck on these rocks,” she says.<br />

THE BLOGGING FURY<br />

Illustration by Denise Nestor for POLITICO<br />

Brief about POLITICO 28<br />

POLITICO 28 debuted last year with selectees<br />

from each of the EU countries, but we chose<br />

28 more as a symbolic than a literal figure;<br />

as it happens, NATO has 28 members too.<br />

With Brexit, the EU will soon have one fewer<br />

member; and with Montenegro slated to join<br />

the Western alliance, NATO will have one<br />

more. POLITICO 28 will stay at 28. The choice<br />

of 28 people from a world of possibilities<br />

is bound to be subjective and contentious.<br />

Many worthy people are omitted. Ultimately,<br />

POLITICO’s intention is to produce a POLITICO<br />

28 worthy of discussion and spirited debate.<br />

Career<br />

Caruana Galizia has worked as a journalist<br />

since 1987. In the early 1990s, she was a<br />

regular columnist with The Sunday Times and<br />

an associate editor of The Malta Independent.<br />

She remained a columnist with The Malta<br />

Independent and The Malta Independent on<br />

Sunday, and is the editor of the Taste & Flair<br />

magazine. In 2010, Caruana Galizia criticized<br />

Magistrate Consuelo Scerri Herrera in her<br />

blog, who then opened a libel and defamation<br />

case against her. The case was withdrawn<br />

in November 2011. She was arrested on 8<br />

March 2013 for breaking the political silence<br />

on the day before the 2013 general election,<br />

after she posted videos mocking then-Leader<br />

of the Opposition Joseph Muscat. She was<br />

questioned by police before being released<br />

after a few hours. In 2016, Caruana Galizia was<br />

named by Politico as one of "28 people who<br />

are shaping, shaking and stirring Europe."<br />

Politico described her as a "one-woman<br />

WikiLeaks, crusading against untransparency<br />

and corruption in Malta." MBR<br />

Creditline/Rights: POLITICO SPRL; Wikipedia<br />

42 43<br />

www.maltabusinessreview.net


Malta Business Review<br />

DENTAL HEALTHCARE EU GREEN WEEK <strong>2017</strong><br />

Malta Business Review<br />

Young and healthy<br />

with diseased teeth!<br />

By Dr Jean Paul Demajo<br />

Jobs for a<br />

GREEN FUTURE<br />

As dentists we see all sorts of dental problems.<br />

These patients fall mainly into two categories.<br />

There are those patients who suffer from<br />

developing cavities and others with gum<br />

disease. Dentists are very quick to point their<br />

finger at poor oral hygiene, but is it always to<br />

blame?<br />

Of course we see patients with very dirty<br />

teeth and yes this is a cause of holes in their<br />

teeth and inflamed gums. However we also<br />

see patients who have dirty teeth and yet<br />

never require a filling. Others who keep their<br />

teeth very clean but still need fillings.<br />

Predispositions and genetic traits also<br />

play a part. Predispositions include certain<br />

medical diseases and conditions resulting<br />

in a compromised immune system. These<br />

might include diabetes, HIV infections and<br />

leukaemia. Other risk factors such as the use<br />

of tobacco and poor oral hygiene, stress and<br />

certain diets also affect the condition of your<br />

gums and teeth.<br />

With gum disease and tooth cavities, the<br />

best preventive advice dentists can deliver,<br />

is to maintain very good oral hygiene, visit<br />

the dentist 1-2 a year, use floss and stay<br />

away from tobacco and other risk factors.<br />

Remember, in almost all cases gum disease<br />

and tooth cavities can be prevented. Ask your<br />

dentist! MBR<br />

A Case study:<br />

A young woman in her late forties presents herself with mobile upper central incisors. The<br />

teeth have inclined forward and look longer than they ever have. The in-between spaces<br />

have increased and the teeth appear rotated. She is concerned that these two teeth will<br />

fall out by themselves. She also experiences pain on biting. Radiographs show generalized<br />

bone loss throughout her dentition with deep pockets around most of her teeth. However,<br />

apart from these two very mobile teeth, most other teeth were stable with little or no<br />

mobility.<br />

The treatment started with the stabilization of the teeth and gums. The gums required<br />

deep sub-gingival scaling and root planning. This is performed under local anaesthetic<br />

eliminating any discomfort by the dental hygienist; a very important member of the dental<br />

team. The upper central incisors were too diseased and therefore had to be removed. The<br />

teeth were extracted and immediately replaced with two dental implants with simultaneous<br />

bone grafting. A provisional fixed resin-bonded bridge was cemented and used during the<br />

healing process of the implants. Four months later the implants were exposed and ceramic<br />

crowns fixed onto the implants. The patient was placed on a maintenance program and<br />

reviewed regularly.<br />

1. Extra-oral before<br />

treatment showing anterior<br />

teeth splinting with wire to<br />

reduce mobility<br />

2. Extra-oral after removal<br />

of teeth and placement of<br />

temporary bridge<br />

The green transition – we’ve all talked about it, but are we ready to<br />

make it happen? From the Paris Climate agreement to the Circular<br />

Economy Package - the targets are in place across the European<br />

Union that will help green our environment, economy and society,<br />

but we also need the skills that will deliver.<br />

Green Week – the EU’s biggest annual event<br />

on environment policy from 29 May to 2<br />

June – will throw the spotlight on the skills<br />

gaps and potential job opportunities in the<br />

emerging circular economy.<br />

The week's highlight will be the Green<br />

Jobs Summit on Tuesday and Wednesday<br />

– featuring Commission Vice-President<br />

Valdis Dombrovskis, Commissioner for<br />

the Environment Karmenu Vella and<br />

Commissioner for Employment Marianne<br />

Thyssen, as well as green business<br />

entrepreneurs. It will explore the role of<br />

policy makers, social partners and businesses<br />

to make sure people have the right skills for a<br />

greener economy.<br />

DR JEAN PAUL DEMAJO<br />

Dental and Implant Surgeon,<br />

Trained in London working in<br />

private practice in Malta<br />

3. Extra-oral after<br />

placement of final implant<br />

ceramic crowns<br />

The Summit will also see the LIFE Awards<br />

ceremony on Tuesday evening which this year<br />

celebrates 25 years of successful EU funding<br />

for environmental projects.<br />

MBR<br />

44 45<br />

www.maltabusinessreview.net


Malta Business Review<br />

TRUSTS & CORPORATE SERVICES<br />

GAMING OVERVIEW<br />

Malta Business Review<br />

Equiom enters US market<br />

via Guernsey acquisition<br />

Equiom has announced the acquisition<br />

of Virtus Trust Group, a Guernsey<br />

headquartered trust and corporate services<br />

provider with a diverse international client<br />

base and a presence in the Cayman Islands,<br />

New Zealand, UK and the USA, where they<br />

have a US public trustee licence in the state of<br />

South Dakota.<br />

We are dedicated asset guardians,<br />

more than just a service provider.<br />

A partnership built on trust.<br />

Founded in 2005, Virtus offers comprehensive<br />

private wealth management services such as<br />

succession planning, trust and foundation<br />

services as well as investment related<br />

solutions.<br />

Virtus Co-Founder, Roddy Balfour<br />

commented: ‘The market has been aware for<br />

some time that Virtus has felt the need for a<br />

larger strategic partner to expand our client<br />

offering in terms of services and geography.<br />

In that regard, Equiom is the perfect fit and<br />

in terms of client service continuity, our entire<br />

staff will be amalgamating with Equiom’s<br />

Guernsey operations. Taking Virtus from<br />

a standing start to its present substantial<br />

clientele has been very exciting and we<br />

look forward to the next chapter with equal<br />

anticipation given Equiom’s dynamic history,<br />

outlook and plans.’<br />

Equiom’s Global CEO, Sheila Dean said of the<br />

union: ‘The acquisition of Virtus is a fantastic<br />

addition to Equiom. In addition to increasing<br />

our foothold in Guernsey, we will now be<br />

able to deliver structures for our clients in<br />

three brand new jurisdictions: Cayman, New<br />

Zealand and the US. As ever, I’d like to thank<br />

our equity partners LDC and our legal advisers<br />

Gowling WLG for their valued input and<br />

support throughout this acquisition project.’<br />

Whether you are a successful individual or corporation, you can trust Equiom to protect<br />

and nurture your wealth. We are your asset guardians, here to assist with:<br />

• The establishment, formation and administration of trusts, foundations and companies<br />

• Specialist tax & VAT planning and tailored ownership structures for property, yachts and aircraft<br />

• eBusiness solutions, including eGaming licence applications, corporate structures and VAT advice<br />

Twenty five staff members from Virtus<br />

will join the Equiom team, operating from<br />

the Guernsey office and the company will<br />

complete the process of rebranding by June<br />

<strong>2017</strong>. MBR<br />

About Equiom<br />

To find out more about Equiom, visit<br />

www.equiomgroup.com.<br />

Sheila Dean, Global CEO of Equiom<br />

Trust | Corporate | Family Office | Tax & VAT<br />

Property | eBusiness | Yachting | Aviation | Crewing<br />

www.equiomgroup.com<br />

Equiom (Malta) Limited is authorised to act as a trustee and fiduciary services provider and as a company service provider by the Malta Financial Services Authority.<br />

46 www.maltabusinessreview.net 47<br />

MBR


Malta Business Review<br />

BETTING<br />

FINANCE<br />

Malta Business Review<br />

THE NEW LANDSCAPE<br />

For Betting On Football<br />

By Silvia Pedrotti<br />

Malta Stock<br />

Exchange in<br />

discussions with<br />

Thomson Reuters<br />

“I am very happy to learn that the Malta<br />

Stock Exchange (MSE) is currently in<br />

discussions with multinational Thomson<br />

Reuters over collaboration in various fields,<br />

especially training programmes for the<br />

MENA regim”, said Finance Minister Edward<br />

Scicluna at the official opening of the Malta<br />

Stock Exchange Institute in Mosta.<br />

Kostandina Zafirovska during the Betting on Football <strong>2017</strong> event in London<br />

BtoBet’s CEO, Kostandina Zafirovska was<br />

recently part of the Supplier CEO panel during<br />

the Betting on Football <strong>2017</strong> event in London<br />

at Stamford Bridge organized by SBC News.<br />

“Why Football betting is so central” is one of<br />

the aspects discussed by BtoBet in its recent<br />

industry report.<br />

The media exposure, glamour, money and<br />

accessibility involved in football has turned it<br />

into the most popular sport in the world.<br />

It stimulates the fans to want to get involved<br />

and this is particularly evident in the betting<br />

realm where technology and marketing<br />

have combined to provide unique wagering<br />

opportunities.<br />

BtoBet’s vision on the current landscape of<br />

betting on football and on what the future<br />

holds for operators, suppliers and consumers<br />

is explained in the dedicated white paper<br />

airing topics such as:<br />

• Football popularity and betting opportunity<br />

• Where next with sports-betting and in-play?<br />

• Enabling technology, removing barriers to<br />

consumer understanding<br />

• Far-sighted gaming software provider to<br />

avoid risks and conflicts.<br />

To discover more, download the report at this<br />

link.<br />

The leading companies involved in the<br />

discussions in London agreed on how online<br />

and mobile betting are becoming very<br />

challenging in the igaming business and how<br />

technology is playing a key role in the football<br />

betting industry.<br />

Commenting on the conference, Kostandina<br />

Zafirovska highlighted:<br />

“Today’s bettors are ever more demanding<br />

and are now cross-channel users. The key is<br />

to have the right tools available to, first, collect<br />

the data and second, transform the raw stats<br />

into actionable information about a player. It<br />

means an operator can provide a tailor-made<br />

offer and a satisfying gaming experience,<br />

regardless of the channel that a player is<br />

using to arrive at the product offering. The<br />

Artificial Intelligence plays a central role in this<br />

process.”<br />

About BtoBet<br />

BtoBet is a pioneer in new technologies for<br />

iGaming operators and the betting industry<br />

by using technological intelligence as its<br />

main base for its products. It offers unique,<br />

customizable, secure and flexible cloud-based<br />

systems delivering unprecedented capabilities<br />

to drive sportsbook and iGaming business.<br />

BtoBet ‘s Technical team is in Skopje and has<br />

an ever growing team of developers. BtoBet’s<br />

dynamic Sportsbook team operates from<br />

Rome, whilst Malta hosts the commercial<br />

and marketing center. Visit our site on: www.<br />

btobet.com. MBR<br />

MSE Chairman Joseph Portelli added<br />

that a memorandum of understanding<br />

between the two parties will be signed<br />

soon. Minister Scicluna welcomed the<br />

news that multinationals such as Thomson<br />

Reuters viewed Malta as a reputable<br />

country from where to operate and strike<br />

strategic partnerships in various fields,<br />

such as education and the development<br />

and promotion of Corporate Governance<br />

Software for Northern Africa and the Gulf<br />

regions. Head of Thomson Reuters’ New<br />

Business Development for the Middle East<br />

and North Africa Eric Hammar said that<br />

Thomson Reuters has years of experience<br />

in the sector and operates from several<br />

countries.<br />

He said that the company is very proud to<br />

be collaborating with MSE. He added that<br />

Malta offers many opportunities thanks to<br />

its vibrant gaming and financial sectors. The<br />

ceremony saw the inauguration of the Malta<br />

Stock Exchange Institute at its new premises<br />

in Mosta after taking up operations from the<br />

Malta International Training Centre. MBR<br />

Courtesy: Minister of Finance<br />

10th FINANCE MALTA ANNUAL CONFERENCE<br />

Minister Edward Scicluna addresses Financial<br />

Services Practitioners<br />

Minister for Finance Prof. Edward Scicluna<br />

Minister for Finance Prof. Edward Scicluna<br />

reiterated that Malta, as a member of the EU,<br />

is a financial and tax jurisdiction which has<br />

successfully undergone various routine due<br />

diligence checks from both the EU and the<br />

Organisation for Economic Co-operation and<br />

Development (OECD).<br />

In his keynote speech, delivered at the 10th<br />

Finance Malta Annual Conference, Minister<br />

Scicluna said that Malta ranks positively in the<br />

Tax Justice Network’s Financial Secrecy Index,<br />

which measures tax jurisdictions according<br />

to fifteen criteria, ranging from Knowledge<br />

of Beneficial Ownership, Corporate<br />

Transparency, Efficiency of Tax and Financial<br />

Regulations and International Standards and<br />

Cooperation. This, ranking together with a<br />

highly-regulated financial sector, bodes well<br />

for the continuing success of the financial<br />

industries and igaming industries. The<br />

Financial Services Practitioners should defend<br />

their industry from unfair external criticism.<br />

Regarding Malta’s Presidency of the<br />

Economic and Financial Affairs Council of<br />

the EU (ECOFIN), Minister Scicluna said<br />

that Malta succeeded in brokering the Anti-<br />

Tax Avoidance Directive II in spite of major<br />

hurdles.<br />

Similarly, good progress was reported<br />

concerning the drawing up by the EU of<br />

a blacklist for third countries, while the<br />

Dispute Resolution Mechanism and various<br />

Vat-related files are progressing well. The<br />

Common Corporate Tax Base (CCTB) will<br />

feature for a preliminary discussion at next<br />

week’s ECOFIN meeting. MBR<br />

Courtesy: Ministry of Finance/Photo: MFIN<br />

48<br />

www.maltabusinessreview.net<br />

49


Malta Business Review<br />

EP: HEH<br />

EU/SMEs<br />

Malta Business Review<br />

EUROPEAN PARLIAMENT OPENS<br />

THE HOUSE OF EUROPEAN<br />

HISTORY On 6 May <strong>2017</strong><br />

Parliament President Antonio Tajani officially<br />

opened the House of European History on<br />

Thursday in a formal ceremony cutting a<br />

ribbon in the presence of former EP president<br />

Dr Hans-Gert Pöttering (chair of the Board<br />

of Trustees) and Professor Wlodzimierz<br />

Borodziej (chair of the HEH Academic<br />

Committee). The museum will be open to the<br />

public as of this Saturday 6 May.<br />

European Parliament President Antonio<br />

Tajani said "This house is about the things we<br />

have in common, the events we have lived<br />

through together. This is indeed not only the<br />

House of European History, it is also the Home<br />

of European identity and European memory."<br />

The Museum also offers educational<br />

programmes; events for local and visiting<br />

publics; publications and a range of online<br />

information.<br />

House of European History web site: http://<br />

historia-europa.ep.eu/home<br />

Downloadable audio-visual material on the<br />

HEH, the building up of the collection, the<br />

permanent and temporary exhibition and the<br />

opening events: http://audiovisual.europarl.<br />

europa.eu/house-european-history MBR<br />

NEW RULES TO PROTECT INVESTORS<br />

and help SMEs access diverse<br />

sources of capital<br />

Former EP President Hans-Gert Pöttering,<br />

Chair of the Board of Trustees of the HEH said<br />

"The House of European History is intended to<br />

help citizens to step into the future wisely and<br />

with confidence, a future which, from today’s<br />

standpoint, looks likely to be troubled and full<br />

of threats. It is a house which, by showing us<br />

the dynamics of European history, enables us<br />

to better understand recent history, as well as<br />

the present. “<br />

Professor Wlodzimierz Borodziej, Chair of<br />

the HEH Academic Committee, said “Like the<br />

Union, the work of the House of European<br />

History will never be complete. It will always<br />

remain a record of the time in which modified<br />

versions of the permanent exhibition and of<br />

the subsequent temporary exhibitions will be<br />

born. Last but not least, it will remain a record<br />

of the disputes about this, our tiny appendix<br />

of Asia, where we nest and which we have the<br />

right to be proud of.”<br />

The House of European History (HEH) aims to<br />

encourage citizens to reflect upon and debate<br />

about the history of Europe and of European<br />

integration. It wants to increase knowledge,<br />

arouse curiosity and, over time, become a<br />

place for the exchange of ideas, reflection<br />

and debate about Europe and its history,<br />

linking up people, institutions and networks<br />

dealing with European history. Visitors will<br />

be challenged to critically assess European<br />

history, its potential and its future.<br />

"Interactions. Centuries of Commerce,<br />

Combat and Creation" is the House of<br />

European History's first temporary exhibition.<br />

It will run until 31 May 2018. It illuminates<br />

exemplary moments and revealing stories<br />

of encounters and exchanges in European<br />

history.<br />

Uniform rules on the information given in<br />

investor prospectuses were approved by<br />

Parliament recently. They aim to protect<br />

investors, create a more efficient single<br />

capital market and ease small firms’ access<br />

to finance.<br />

"The prospectus is a concrete example of<br />

how we will build Capital Markets Union. We<br />

made the prospectus regulation more fitting<br />

for the current environment; it will benefit<br />

all issuers who want to raise funds on the<br />

market, ending the over-reliance of small<br />

firms on bank funding. The new prospectus<br />

will reduce costs and increase the readability<br />

and relevance of investor information, which<br />

will in turn improve investor protection",<br />

said Petr Ježek (ALDE, CZ) during the debate.<br />

Prospectuses are legally required documents<br />

published when securities such as shares in<br />

companies or the right to acquire them and<br />

non-equity securities such as bonds are<br />

offered to investors or admitted to trading.<br />

Prospectuses should be publicly available<br />

and published on the website of an issuer or<br />

a financial intermediary.<br />

Protecting investors: key information and<br />

warnings<br />

Under the new rules, the information that a<br />

prospectus provides must enable investors<br />

to make an informed assessment of assets,<br />

liabilities, profits, loses and rights attached to<br />

investment products.<br />

Prospectuses should include an accurate,<br />

clear seven-page summary (with an extra<br />

one, two or three pages where a given type<br />

of a security requires further explanations),<br />

providing:<br />

• key information that investors need to<br />

understand the risks and make an informed<br />

decision,<br />

• information on the issuer, on the securities,<br />

on the offer to the public and on admission<br />

to trading, and<br />

• a clear warning of the risks involved, such as<br />

the risk of losing part or all of the investment.<br />

The summary should be read as an<br />

introduction to the prospectus and be<br />

consistent with other parts of it.<br />

Helping SMEs: EU growth prospectus<br />

A key aim of the Capital Markets Union,<br />

for which the prospectus regulation is an<br />

essential step, is to ease access to finance for<br />

small and medium-sized enterprises (SMEs).<br />

As SMEs usually need to raise lower amounts<br />

than other issuers, the cost of drawing up a<br />

full prospectus could be disproportionately<br />

high for them. MEPs therefore established a<br />

specific, standardised and lighter EU growth<br />

prospectus regime for SMEs, issuers on an<br />

SME growth market and other issuers wishing<br />

to raise smaller amounts of money, i.e. up to<br />

€20 million over a twelve-month period.<br />

Once approved, these prospectuses would<br />

be eligible for the EU passporting regime,<br />

enabling them to be offered to the investors<br />

across the EU.<br />

The final text was adopted with 517 votes in<br />

favour, 109 against and 71 abstentions.<br />

Next steps<br />

The new rules will apply from 24 months after<br />

their entry into force. MBR<br />

Credit: Dorota Kolinska, Press Officer / EP / REF. :<br />

<strong>2017</strong>0329IPR69062<br />

50 51<br />

www.maltabusinessreview.net


Malta Business Review<br />

HR<br />

BUSINESS APPOINTMENTS<br />

Malta Business Review<br />

So long job<br />

FOR LIFE!<br />

By Maria Zahra<br />

Hertz Malta appoints new<br />

General Manager<br />

Hertz Malta, operated by United Garage<br />

Ltd, a subsidiary of the United Group of<br />

Companies, has appointed Ron Scerri as<br />

General Manager, responsible for its local<br />

car rental & Lease operations.<br />

One of the oldest Hertz franchisees in Europe,<br />

United Garage Ltd has been operating the<br />

leading car rental brand since 1961.<br />

Mr Scerri comes with years of experience<br />

in management having worked with some<br />

leading international brands both locally<br />

and abroad. Commenting about his new<br />

appointment, Mr Scerri said “I am proud to<br />

be joining Hertz Malta, at such an important<br />

and exciting time for the company. The Hertz<br />

brand has a rich legacy in the local car rental<br />

and lease sectors with more than half a<br />

century of experience in the country.”<br />

Hertz Malta has recently opened its new<br />

headquarters in Luqa, just a few minutes away<br />

from the Airport. “These new offices not only<br />

helped us reorganise our management and<br />

administration teams to be able to function<br />

Ron Scerri<br />

more effectively, but will also allow us to reassess<br />

and strengthen our customer-service<br />

approach and more importantly, Hertz’s local<br />

presence and visibility.” “As we gear ourselves<br />

up for the approaching busy summer season,<br />

Hertz in Malta is in the process of boosting its<br />

fleet of rental cars with new and interesting<br />

makes and models to continue to fulfill all<br />

our customers’ needs and preferences.”<br />

concluded Ron Scerri.<br />

MBR<br />

A few weeks back I wrote about the<br />

millennials and the Gen Z, and how<br />

businesses and employers need to change<br />

to attract and retain them. Discussing<br />

this topic with a few of my clients, I can<br />

comfortably say that on average, the lifespan<br />

of an employee is two years, particularly in<br />

certain sectors.<br />

Job hopping is getting close to becoming the<br />

norm and employers seem to be resigning<br />

themselves that this is the future of<br />

businesses, and I must add that job hopping<br />

is not limited to the millennials and the Gen<br />

Z.<br />

Earlier generations would’ve aspired for a<br />

‘job for life’ when starting their career, but<br />

are, nowadays, also moving on to other jobs.<br />

The fact that leaders are considering<br />

this employment lifespan as the norm<br />

is worrying. There are huge impacts on<br />

businesses, not only in relation to the costs<br />

of recruitment and selection but also in<br />

productivity and training. We need to start<br />

addressing this issue because the truth<br />

is very rarely that employees are purely<br />

leaving because of ‘better opportunities’.<br />

There are deeper underlying causes to<br />

seeking better opportunities. What can<br />

possibly be a better opportunity if you are<br />

happy and satisfied with your job?<br />

You are probably answering this question<br />

with ‘better money’, ‘more flexibility’ or<br />

‘they might not be happy doing what they’re<br />

doing.’; all of which are understandable and<br />

possible, but very rarely the push factor to<br />

resign.<br />

I have been speaking to a number of<br />

employees who have left their job in the<br />

recent months and I’m sharing some of the<br />

reasons I’ve heard:<br />

• I felt like a number.<br />

• My feedback was never appreciated.<br />

• I was never listened to.<br />

• I was never given the right induction and<br />

training to do my job well.<br />

If you are reading between the lines, there<br />

seems to be a leadership situation. The<br />

real and harsh truth is company leadership<br />

could have done something to stop their<br />

resignations. Until top management starts<br />

to realise and recognise this, the situation<br />

will not change.<br />

Truly valuing our people, by offering training<br />

and development, spending time with them<br />

to listen to their feedback and concerns,<br />

empowering them to explore different jobs,<br />

exposing and involving them to different<br />

things within the company, is key to stopping<br />

the business impact and consequences that<br />

job hopping is causing. MBR<br />

52 53<br />

www.maltabusinessreview.net


Malta Business Review<br />

BUILDING & CONSTRUCTION<br />

BUILDING & CONSTRUCTION<br />

Malta Business Review<br />

Resin floorings<br />

voicing the future<br />

By Antoine Bonello<br />

The desire to know more and the need to<br />

discover new things form part of the human<br />

gene. We constantly develop new ideas,<br />

materials and products to meet today’s<br />

exigencies and to satisfy our lust for more.<br />

Industries that produce our daily novelties<br />

use of high precision machinery and have<br />

very high standards when it comes to<br />

cleanliness and dust control. Dust can affect<br />

their machines and the equipment loses<br />

its precision or worse can sustain damages<br />

worth thousands of euros.<br />

One of the great ways to control dust in an<br />

industrial environment is by installing durable<br />

resin flooring. The finish is seamless and can<br />

withstand heavy traffic, machinery, palletisers<br />

and acids. The same can be said for hospitals,<br />

pharmacies, restaurants and were a high level<br />

of sanitation is required.<br />

The pharmaceutical and food industry are<br />

always being audited and frequent inspections<br />

means a constant need to have perfect looking<br />

glossy floors. Pharmaceutical production<br />

tends to have the strictest operational<br />

guidelines in any industry imaginable and this<br />

means that have very high expectations when<br />

it comes to their flooring. Printing facilities on<br />

the other hand use massive palettes loaded<br />

with tons of papers, leaflets, brochures and<br />

other printing material. These massive loads<br />

are shifted around with lifters and palletisers<br />

causing enormous stress on the floor.<br />

A poor quality floor can easily get damaged,<br />

and cracks and holes start to form in the<br />

concrete. Furthermore if ink drops on the<br />

floor it can erode the concrete. Restaurant<br />

and Hospitals on the other hand require<br />

something that can be easily washed, nonslip<br />

and anti-bacterial, while the automobile<br />

industry requires something that is resistant<br />

to oils and acids.<br />

The finish is seamless and<br />

can withstand heavy traffic,<br />

machinery, palletisers and<br />

acids<br />

A solution to the above mentioned exists in<br />

the form of epoxy resins, they are continually<br />

applied abroad and are made to last long and<br />

deliver. So why many speak badly about resin<br />

flooring especially in Malta, the answer can<br />

be divided in two.<br />

1 Lack of product knowledge and application<br />

2 Low quality materials<br />

Before applying a resin flooring the following<br />

is to be verified.<br />

1 The grade and strength of the existing<br />

concrete screed<br />

2 Humidity levels inside the concrete<br />

3 The usage of the area<br />

Resin flooring can never be implemented<br />

on weak structures and humid areas as it<br />

will detach due to vibrations and negative<br />

pressures from below. A humidity and<br />

concrete grading test is recommended prior<br />

to any installation and eventually treated<br />

accordingly with a consolidator and a vapour<br />

barrier.<br />

Before any coat is applied it is important to<br />

know the use of the area in question, thus to<br />

determine which the best protective coat for<br />

your requirements. There is no such thing as<br />

one product fits all when it comes to resins.<br />

Avoid plastic and acrylic based materials as<br />

they tent to flake and detach at the very first<br />

sign of stress. UV rays play a very important<br />

role as epoxy resins do not withstand it and<br />

are not recommended for outside use or<br />

were there is direct sunlight. For this purpose<br />

polyurethane resins can be used without any<br />

restrictions.<br />

Prior to any resin finish a primer must be<br />

applied. A good primer penetrates the<br />

substrate and stops the dusting effect in<br />

concrete; it also consolidates and increases the<br />

bonding abilities of your finish product. The<br />

right primer will guarantee better adhesion to<br />

the substrate, longer life and reduces the risk<br />

of chipping or breaking. By properly priming<br />

and sealing the substrate you are reducing<br />

the risks related to detachment. The finish<br />

coat must be resistant to the customer’s<br />

exigencies; serious companies like NAICI can<br />

provide a detailed datasheet together with<br />

the required certifications and laboratory<br />

tests that guarantee the flooring meet all EU<br />

norms. An important factor is the quantity<br />

of the material applied. Do not relay on the<br />

amount of coats applied as they tend to differ<br />

from one person to another. Always make<br />

sure that the right amount of kilos consumed<br />

matches the data sheet, which is about 300g<br />

per sq m for the primer and 650g per sq m for<br />

the finish. This way you can be sure that the<br />

right amount is applied.<br />

A bad workmen always quarrels with his tools,<br />

the product alone is not sufficient and an<br />

important factor is good workmanship. Resin<br />

can have very undesired effects if applied<br />

wrongly. Unfortunately materials do not<br />

speak so they can’t defend themselves when<br />

someone applies them wrong. If you have<br />

in mind to hire third parties to do your resin<br />

works always make sure they are members<br />

of The Malta Professional Waterproofing<br />

and Resin flooring Association, only in this<br />

way you are guaranteed that the persons<br />

you are hiring knows exactly what it takes to<br />

implement a good waterproofing system.<br />

The Malta Professional Waterproofing and<br />

Resin Flooring Association were formed<br />

with an aim in mind, to teach and promote<br />

the correct use of materials and proper<br />

workmanship. We are also proud to say<br />

that professional formation with regards<br />

waterproofing and resin flooring to all<br />

Maltese applicators is now a reality. The<br />

NAICI International Academy together with<br />

the Malta Professional Waterproofing and<br />

Resin flooring Association and The Resin and<br />

Membrane Centre, Malta’s largest showroom<br />

We are Quality<br />

PROFESSIONAL WATERPROOFING MATERIALS & RESIN FLOORINGS<br />

Visit our showroom for professional advice on how to protect your home.<br />

The Resin and Membrane Centre, 264, Old Railway Track, St. Venera<br />

Web: www.theresincentre.com E-mail: info@theresincentre.com Tel: 27 477 647 Mob: 99 477 647<br />

with regards waterproofing and resin<br />

floorings are regularly organising seminars<br />

on waterproofing and resin flooring for those<br />

who wish to learn more about them and also<br />

to learn how to correctly implement them.<br />

This academy is renowned in Italy for its<br />

constant dedication in the trade Industry.<br />

Visit www.maltawaterproofing.com<br />

Tel: 27477647 MBR<br />

54 55<br />

www.maltabusinessreview.net


Malta Business Review<br />

PHOTOGRAPHY<br />

MONEY MARKET FUNDS<br />

Malta Business Review<br />

REFLECTION<br />

REFLECTION<br />

EXILE VOICES:<br />

An exhibition celebrating the Europe Day<br />

Training to the language of image addressing Syrian<br />

refugee children in Iraqi Kurdistan.<br />

Conducted by Reza Visual Academy<br />

NEW RULES MAKE CASH FLOW<br />

INVESTMENTS BY START-UPS<br />

AND SMES SAFER<br />

New rules to make money market funds<br />

(MMFs) more resistant to crises and market<br />

turbulence were approved on Wednesday.<br />

MFFs supply easily accessible liquid<br />

assets to business start-ups and small and<br />

medium-sized enterprises (SMEs), but can<br />

be vulnerable to panic runs on their money.<br />

To improve MFFs’ stress resistance, the new<br />

rules require them MMFs to diversify their<br />

asset portfolios, invest in higher-quality<br />

assets, meet liquidity and concentration<br />

requirements and have in place sound<br />

stress testing processes conducted at least<br />

quarterly.<br />

MMFs assets will have to be valued at<br />

least once a day and the result should be<br />

published daily on the MFF’s website.<br />

Rapporteur Neena Gill (S&D, UK) said:<br />

“I believe this is a win-win deal for both<br />

major European MMF sectors, variable and<br />

constant net asset value MMFs (VNAVs and<br />

CNAVs) respectively.<br />

The key aims of preventing future systemic<br />

risks and runs on funds have been addressed.<br />

I am particularly pleased that we found a<br />

viable operational model for low volatility<br />

net asset value MMFs, which was included<br />

at the European Parliament’s initiative”.<br />

LVNAV: a new type of MMF proposed by<br />

MEPs<br />

Parliament proposed a new category of<br />

MMF: Low Volatility Net Asset Value MMF<br />

(LVNAV MMF) designed specifically to work<br />

for small firms in the real economy.<br />

Its key features include:<br />

• a diversified portfolio with stringent<br />

concentration requirements to reduce risk,<br />

assets described more precisely and subject<br />

to strict conditions,<br />

• only limited use of the amortised accounting<br />

method to value assets,<br />

• strict daily and weekly liquidity requirements<br />

to fulfil potential redemption requests,<br />

• improved transparency, to ensure that<br />

investors and supervisors get better and<br />

earlier information.<br />

LVNAV MMFs should only be authorised for<br />

a period of five years, says the text. The EU<br />

Commission is to assess whether these rules<br />

are fit for purpose four years after they enter<br />

into force and propose whether LVNAV MMFs<br />

should be authorised further or indefinitely.<br />

MBR<br />

In 2013, I went on an assignment for Arte as a photoreporter to Iraqi Kurdistan, a land that<br />

welcomes millions of refugees and plays the role of a shield against the Islamic State.<br />

There, I met refugee children living in the Kawergosk refugee camp. With them, I launched<br />

the first photo-training workshop conducted by Reza Visual Academy in this area. When I left<br />

them, I made a promise: I would show the world their visual testimonies.<br />

Since then, the training workshop is continuing. Two other training workshops have been<br />

launched, addressing Yazidi refugee and IDP children, in Kabarto and in Baxika, near Arbat.<br />

Thanks to the willingness of these young camp reporters, their photos have already been<br />

exhibited on the Seine River banks in summer 2015 (Dream of humanity), in Photo’aubrac<br />

festival in 2015 and 2016, in Duhok University, in Iraqi Kurdistan, and at the European<br />

Commission in Brussels, in 2016.<br />

Today, their work is exhibited in the centre of Erbil. The promise has been kept and I am<br />

proud of these students who have become my teachers: their work is an example of unfailing<br />

commitment and humanity. MBR<br />

REZA<br />

To commemorate May 9th, <strong>2017</strong><br />

Sami Abdul Rahman park, Erbil, Iraqi Kurdistan<br />

Amphitheatre near lake, 5 p.m.<br />

In the presence of the students from Kawergosk camp.<br />

The « Exile Voices, camp reporters » exhibition prints are supported<br />

by the EU Local Area Development program and the UNDP-Iraq.<br />

For the publication of the book "Seul le vent"<br />

Credit: Dorota Kolinska, Press Officer / EP / REF. : <strong>2017</strong>0329IPR69061<br />

Minister Edward Scicluna addresses<br />

German media in Berlin<br />

On Tuesday, Minister for Finance Edward<br />

Scicluna addressed the Germany press at<br />

the Maltese Embassy in Berlin, where he<br />

dispelled fake news appearing on the German<br />

media. He also gave a description of Malta’s<br />

tax regime, and an account of the work in<br />

progress related to the Council Presidency.<br />

Minister Scicluna dismissed the story carried<br />

on German and Maltese media about an<br />

alleged leak of details on 70,000 offshore<br />

companies, many of which were of German<br />

origin. He quickly discounted this story as fake<br />

news on various counts. He stated that the<br />

Register of Companies - which holds a much<br />

lower number of companies than stated - is<br />

publically available online. Furthermore,<br />

Malta does not have an offshore company<br />

register.<br />

Minister Scicluna also told the press that<br />

Malta ranks high in the list of transparent<br />

jurisdictions and compares favourably<br />

with respect to major European countries,<br />

including Germany. This can be gleaned<br />

from the Tax Justice Network’s Financial<br />

Secrecy Index. The index is based on fifteen<br />

criteria ranging from Knowledge of Beneficial<br />

Ownership, Corporate Transparency,<br />

Efficiency of Tax and Financial Regulations,<br />

and International Standards and Cooperation.<br />

With respect to the work carried out during<br />

the Presidency of the Economic and Financial<br />

Affairs Council of the EU (ECOFIN), Prof.<br />

Scicluna said that Malta is keeping to its<br />

programme priorities, having succeeded to<br />

broker the Anti-Tax Avoidance Directive II in<br />

spite of major hurdles. Similarly, good progress<br />

was reported concerning the drawing-up by<br />

the EU of blacklist for third countries, while<br />

the Dispute Resolution Mechanism and<br />

various Vat-related files are progressing well.<br />

The Common Corporate Tax Base (CCTB)<br />

will feature for a preliminary discussion at<br />

next week’s ECOFIN meeting. Following this<br />

meeting, Minister Scicluna had a bilateral<br />

meeting with the German Federal Finance<br />

Minister Dr Wolfgang Schäuble at the Federal<br />

Finance Ministry, where topics of mutual<br />

interest to both countries were discussed.<br />

MBR<br />

Courtesy: Ministry for Finance/Photos: MFIN<br />

56<br />

www.maltabusinessreview.net<br />

57


Malta Business Review<br />

NEWSMAKERS<br />

Malta Business Review<br />

Promoting entrepreneurship<br />

for islands' economic growth<br />

Insular areas have to tackle a number of<br />

specific economic challenges connected<br />

to their geographical characteristics. Low<br />

population density, high transport costs, small<br />

size and fragmentation of markets depending<br />

on a few economic sectors and niches as<br />

well as the dominance of smalls firms make<br />

these economies even more dependent on<br />

entrepreneurial initiatives than other regions.<br />

"Cities and regions are the catalysers and<br />

enablers for entrepreneurship and start-ups –<br />

to co-create the European mentality for new<br />

jobs and sustainable growth. As policy-makers<br />

we must create favourable conditions for<br />

entrepreneurs and start-ups with place-based<br />

and tailored strategies that focus on exploiting<br />

their comparative advantages in promoting a<br />

more efficient use of their existing natural,<br />

cultural and geostrategic assets", said CoR<br />

president Markku Markkula.<br />

"Islands tend to develop different approaches<br />

in order to be in a position to keep up with the<br />

social and economic development of other<br />

regions in mainland Europe. Whilst a one size<br />

fits all approach may be counterproductive,<br />

islands’ potential could be better exploited<br />

through measures aimed at alleviating the<br />

constraints of insularity such as improved<br />

trade and digital connections as well as aid<br />

to foster entrepreneurship and economic<br />

development", said Christian Cardona,<br />

Maltese Minister for Economy, Investment<br />

and Small Business.<br />

About 17.7 million Europeans live on the<br />

EU's 362 lowly populated islands with a GDP<br />

that is less than 80% of the EU's average.<br />

However, most challenges for SME and<br />

entrepreneurship development can be<br />

tackled by adequate public support policies.<br />

Cohesion policy is essential argued Marie-<br />

Antoinette Maupertuis, member of Corsica's<br />

regional authority and rapporteur of the draft<br />

opinion on entrepreneurship on islands.<br />

"Entrepreneurs in island regions and island<br />

citizens in general have to cope with structural<br />

constraints, which lead to additional costs<br />

that severely impact on the islands growth<br />

and development prospects as well as on<br />

their fair integration in the single market. We<br />

demand that in cohesion policy post 2020<br />

special attention is given to islands in order<br />

to compensate for the economic effects of<br />

natural constraints and that the complete<br />

territorial integration of island populations<br />

in single market is ensured so that they are<br />

given the same opportunities in production,<br />

innovation and trade as those living in the<br />

main land", said Ms Maupertuis.<br />

She further called on EU institutions and<br />

Member States to extend business incentives,<br />

to ease public procurement and state-aid rules<br />

(particularly for transport and energy), and to<br />

give more concerted financial, technical and<br />

policy support to help entrepreneurs diversify<br />

the "economic monocultures" that dominate<br />

many islands as well as to promote features<br />

of the 'sharing', 'circular' and 'knowledge'<br />

economies.<br />

The draft opinion, which will also take the<br />

conclusions of the seminar into account,<br />

is scheduled for adoption during the CoR<br />

plenary session on 11 May. The CoR study<br />

on "Entrepreneurship on islands and other<br />

peripheral regions" which was presented<br />

during the event will be available on the CoR<br />

webpage end of May. MBR<br />

FITCH’S CREDIT RATING REPORT CONFIRMS<br />

A NEW PN GOVERNMENT’S COMMITMENT<br />

TO FISCAL RESPONSIBILITY<br />

Hate speech and fake<br />

news: remove content,<br />

impose fines, foster media<br />

literacy?<br />

In its latest report on Malta’s economy and<br />

fiscal standing, the Credit Agency Fitch<br />

referred to Partit Nazzjonalista’s most recent<br />

pre- budget document dated October 2016<br />

which “contained proposals for expansionary<br />

fiscal measures...coupled with reforms to<br />

contain public spending”.<br />

In view of these proposals, the Credit Rating<br />

Agency concluded that both main political<br />

parties share a broad commitment to fiscal<br />

responsibility.<br />

This report contradicts recent claims made<br />

by Joseph Muscat that a new PN government<br />

will stall the economic progress. The only<br />

factor that is holding the economy back and<br />

putting jobs at risk is the uncertainty caused<br />

by corruption allegations and scandals<br />

involving Joseph Muscat and his closest aides.<br />

Joseph Muscat’s failure to act in an effective<br />

and expedite manner when faced with the<br />

undisputed facts that Konrad Mizzi and Keith<br />

Schembri opened secret financial structures<br />

in Panama and New Zealand irreparably<br />

damaged his government and is now seriously<br />

damaging Malta’s economy.<br />

Recent revelations of kickbacks and serious<br />

regulatory failings are putting further strains<br />

on Malta’s reputation and consequently the<br />

economy. Joseph Muscat is not and cannot<br />

be the solution in this scenario. He is the<br />

problem and should go now. MBR<br />

58<br />

MEPs worry about the proliferation of hate speech and fake news, particularly in social<br />

media, they said in a debate in the EP end May. But they disagreed on how best to<br />

respond. Ideas aired included removing false and defamatory content, imposing fines to<br />

non-cooperative companies and fostering media literacy.<br />

The internet has created new opportunities for the media, but it has also made it easier<br />

to deliberately spread fabricated news stories to fool readers. Parliament President<br />

Antonio Tajani called attention to the issue in a statement:<br />

“When we consider press freedom, we also have to look at the internet. It is a source of<br />

knowledge as much as it is a source of concern. Almost half of all Europeans get their<br />

news from social media. This has made spreading fake news far too easy. There are<br />

mounting concerns over disinformation and hate speech, used to promote radicalisation<br />

and fundamentalism, particularly among young people.”<br />

During the debate, members of the human rights subcommittee are to discuss the<br />

World Press Freedom index compiled by Reporters without Borders as well the European<br />

Endowment for Democracy (EED) activities in the field of media freedom and how the<br />

EU is reacting to disinformation and fake news.<br />

Many speakers called on internet companies to step up their efforts to ensure that false<br />

and defamatory content is removed quickly. Some asked the European Commission to<br />

explore the possibility of proposing new EU legislation in this field.<br />

But there were warnings against censorship and public control of media outlets. Several<br />

MEPs also said it is necessary to improve media literacy among citizens, especially<br />

youngsters, given that social media are now the main information source for many of<br />

them. MBR<br />

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