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MIS 535 Managerial Applications of Information Technology Full Course

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<strong>MIS</strong> <strong>535</strong> <strong>Managerial</strong> <strong>Applications</strong> <strong>of</strong> <strong>Information</strong> <strong>Technology</strong> <strong>Full</strong> <strong>Course</strong><br />

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<strong>MIS</strong> <strong>535</strong> <strong>Managerial</strong> <strong>Applications</strong> <strong>of</strong> <strong>Information</strong> <strong>Technology</strong> <strong>Full</strong> <strong>Course</strong><br />

<strong>MIS</strong><strong>535</strong> Week 1 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> dq 1<br />

Meet<br />

the New<br />

Mobile<br />

Workers<br />

(graded)<br />

Read the case study (in your textbook): Interactive Session: Management, Meet the New Mobile Workers.<br />

We are seeing this trend more every day in our digital society.<br />

What kinds <strong>of</strong> applications are described in this case?<br />

What business functions do they support?<br />

<strong>MIS</strong><strong>535</strong> dq 2<br />

Pr<strong>of</strong>essional<br />

Sports Go<br />

High-tech<br />

(graded)<br />

Pr<strong>of</strong>essional sports is a huge money maker. How does technology support this?<br />

Research this topic in the DeVry online Library, and please include the links to where you found the information that<br />

you are discussing.<br />

Some ideas to get you started include high-tech stadiums, RFID on players, social media, and big data.<br />

<strong>MIS</strong><strong>535</strong> Week 2 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> Week 2 dq 1<br />

Who’s<br />

The


World’s<br />

Top<br />

Retailer?<br />

(graded)<br />

Read the case study at the end <strong>of</strong> Chapter 3 <strong>of</strong> your text: Who’s The World’s Top Retailer? Walmart and Amazon<br />

Duke It Out.<br />

Analyze Walmart.com and Amazon.com using the competitive forces and value chain models.<br />

Think about how technology is used to obtain and maintain a competitive advantage… not “Who’s The World’s Top<br />

Retailer“… that’s just the title <strong>of</strong> the case study.<br />

<strong>MIS</strong><strong>535</strong> Week 2 dq 2<br />

Business<br />

Analytics<br />

and<br />

Business<br />

Intelligence<br />

(graded)<br />

How much can business intelligence and business analytics help companies refine their business strategies?<br />

<strong>MIS</strong><strong>535</strong> Week 3 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> Week 3 dq 1<br />

Data Migration to an Enterprise System (graded)<br />

Read the interactive session: Management: American Water Keeps Data Flowing. What roles did the end users and<br />

information systems specialists play in the systems transformation project?<br />

<strong>MIS</strong><strong>535</strong> Week 3 dq 2<br />

Tools and<br />

Technologies<br />

for<br />

Accessing<br />

<strong>Information</strong><br />

(graded)<br />

What are the principal tools and technologies for accessing information from databases?<br />

How do these tools and technologies provide information to improve business performance and decision making?<br />

<strong>MIS</strong><strong>535</strong> Week 4 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> Week 4 dq 1<br />

Google, Apple, and Facebook Struggle for Your Internet Experience (graded)


Read the case study at the end <strong>of</strong> Chapter 7 titled Google, Apple, and Facebook Struggle for Your Internet<br />

Experience. Compare the business models and core competencies <strong>of</strong> Google, Apple, and Facebook.<br />

<strong>MIS</strong><strong>535</strong> Week 4 dq 2<br />

Principal Components <strong>of</strong> Telecommunications Networks and Key Networking Technologies (graded)<br />

In this discussion we want to answer the question: “What are the principal components <strong>of</strong> telecommunications<br />

networks and key networking technologies?”<br />

Let’s begin by describing the features <strong>of</strong> a simple network.<br />

<strong>MIS</strong><strong>535</strong> Week 5 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> Week 5 dq 1<br />

Vodafone: A<br />

Giant Global<br />

ERP<br />

Implementation<br />

(graded)<br />

Read the case study at the end <strong>of</strong> Chapter 9: Vodafone: A Giant Global ERP Implementation.<br />

Identify and describe the problem discussed in this case.<br />

What management, organization, and technology factors contributed to the problem?<br />

<strong>MIS</strong><strong>535</strong> Week 5 dq 2<br />

IT<br />

Infrastructure<br />

(graded)<br />

Option 1:<br />

What is IT infrastructure, and what are the stages and drivers <strong>of</strong> IT infrastructure evolution?<br />

Define IT infrastructure from both a technology and a services perspective.<br />

Option 2:<br />

Enterprise s<strong>of</strong>tware systems are crucial in the areas <strong>of</strong> operational efficiency and making available the information<br />

necessary for proper decision-making by management.<br />

There are a number <strong>of</strong> vendors that provide enterprise s<strong>of</strong>tware, such as SAP, Oracle’s PeopleS<strong>of</strong>t, Lawson<br />

Enterprise S<strong>of</strong>tware, and SSA Global (now http://www.infor.com/company/). Choose any vendor in this field and<br />

research ONE <strong>of</strong> their products.<br />

Posting 1 – Explain (outline format is OK) the area that their product addresses – select ONE product. Be sure to<br />

give us the URL.<br />

Posting 2 – Explore and comment on another classmate’s work (outline format is OK). If you are waiting for some<br />

one to make a posting and you need to wrap-up your discussion, then add some details to your first posting.<br />

Posting 3 – What do you think it requires (from management, employees, company resources, etc.) to actually<br />

implement an Enterprise System?


Or, will Enterprise Systems increase, or decrease the organizations ability to quickly implement change, when<br />

needed?<br />

Or, what effect will Enterprise Systems have on the cost <strong>of</strong> operations in the short and long run?<br />

<strong>MIS</strong><strong>535</strong> Week 6 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> Week 6 dq 1<br />

SourceGas<br />

Goes for<br />

Better<br />

Workforce<br />

Scheduling<br />

Systems<br />

(graded)<br />

Read the case study, SourceGas Goes for Better Workforce Scheduling Systems, at the end <strong>of</strong> Chapter 13. Analyze<br />

SourceGas’s problems with its old system.<br />

What management, organization, and technology factors were responsible for these problems?<br />

What was the business impact <strong>of</strong> these problems?<br />

<strong>MIS</strong><strong>535</strong> Week 6 dq 2<br />

Project<br />

Management<br />

(graded)<br />

What are the objectives <strong>of</strong> project management, and why is it so essential in developing information systems?<br />

<strong>MIS</strong><strong>535</strong> Week 7 Discussion 1 & 2<br />

<strong>MIS</strong><strong>535</strong> Week 7 dq 1<br />

Facebook<br />

Privacy<br />

(graded)<br />

Read the case study titled Facebook Privacy: There Is No Privacyat the end <strong>of</strong> Chapter 4 (and in this week’s lesson).<br />

What is the ethical dilemma presented by this case?<br />

Alternative Question – only 2 postings are requested:<br />

This week I would like you to outline ONEimportant security challenge/issue.<br />

Focus your research on the Internet, information systems, or PC technologies.<br />

Assume the user is a global enterprise, or an eBusiness, or an individual that depends upon the Internet for services?<br />

Think in terms <strong>of</strong> the C I A (Confidentiality, Integrity and Availability) security framework.<br />

Take a look at http://www.blackhat.com/ and http://www.blackhat.com/html/archives.html , to get an idea about<br />

current concerns.


Step 1– Post a summary <strong>of</strong> the issue.<br />

Step 2– What can be done to address the issue?<br />

Step 3 -Optional:Read and comment upon another classmate’s work with a question that extends the topic.<br />

Step 4 – Optional:Answer the questions posted to your topic.<br />

That’s it… you are done. I’ll check back soon.<br />

<strong>MIS</strong><strong>535</strong> Week 7 dq 2<br />

<strong>Information</strong><br />

Systems<br />

Security<br />

Threats<br />

(graded)<br />

Why are information systems vulnerable to destruction, error, and abuse? What are the most common threats against<br />

information systems?<br />

Alternative Question – only 2 postings are requested:<br />

This week I would like you to outline ONE important security challenge/issue.<br />

Focus your research on the Internet, information systems, or PC technologies.<br />

Assume the user is a global enterprise, or an eBusiness, or an individual that depends upon the Internet for services?<br />

Think in terms <strong>of</strong> the C I A (Confidentiality, Integrity and Availability) security framework.<br />

Take a look at http://www.blackhat.com/ and http://www.blackhat.com/html/archives.html , to get an idea about<br />

current concerns.<br />

Step 1– Post a summary <strong>of</strong> the issue.<br />

Step 2– What can be done to address the issue?<br />

Step 3 -Optional:Read and comment upon another classmate’s work with a question that extends the topic.<br />

Step 4 – Optional:Answer the questions posted to your topic.<br />

That’s it… you are done. I’ll check back soon.<br />

<strong>MIS</strong><strong>535</strong> All <strong>Course</strong> Projects<br />

Objective<br />

?Provide an opportunity for students to apply a technology solution to a business problem in a specific company or<br />

organization that adds value to the organization.<br />

<strong>Course</strong> Project Problems/Suggestions<br />

<br />

<br />

<br />

The <strong>Course</strong> Project’s focus is on the use <strong>of</strong> technology to solve specific business problems. Although the list <strong>of</strong><br />

technologies that you can choose for your <strong>Course</strong> Project is vast, the following are some current technical topic<br />

suggestions appropriate for specific business sectors that you could consider in solving your business problem.<br />

Healthcare<br />

New/updated patient registration system<br />

New/updated system to track research<br />

New/updated system to ensure that needed supplies are delivered to the right locations on the hospital floor


Financial<br />

Automated tracking <strong>of</strong> employee spending when traveling<br />

New/updated system to take advantage <strong>of</strong> trading online<br />

Allows customers to make trades more efficiently<br />

Project Management<br />

Automated process <strong>of</strong> choosing projects<br />

Assist in the process <strong>of</strong> ranking risks in projects<br />

Automated the process <strong>of</strong> managing project documentation<br />

Network Management<br />

Manages on-call schedules<br />

Manages the process <strong>of</strong> vendor selection<br />

Manages the process <strong>of</strong> contract negotiation<br />

Entrepreneurship<br />

Systems to support new business start-up (website, database)<br />

As a start-up, develop a business model to support both a brick and mortar and e-commerce presence.<br />

Designs the infrastructure needed to support a brick and mortar or online bookstore<br />

Designs a business process to complete customer transactions that maintain customer intimacy<br />

Supply Chain Management<br />

Implements/updates an enterprise resource planning (ERP) system<br />

Designs the infrastructure to support the product development life cycle <strong>of</strong> a product that has a global<br />

product team<br />

Implements a supply chain management system (cloud or in-house based)<br />

Healthcare<br />

Manages/updates the process <strong>of</strong> scheduling patient visits<br />

Updates the patient paper file system with medical records system<br />

Updates/creates the healthcare website<br />

New system to install voice recognition system to replace transcriptionist positions<br />

<strong>Information</strong> Security<br />

Updates database security<br />

Creates system to address compliance, governance<br />

Conduct project to ensure cybersecurity<br />

Marketing<br />

Implements/updates a customer relationship management system<br />

Implement salesforce (Cloud or corporate based)<br />

Design a database to handle massive amounts <strong>of</strong> customer e-mails<br />

Public Administration<br />

Federal government: NSA security database<br />

Local: traffic management<br />

State: human resources system<br />

Some Ideas to Identify a Business Problem<br />

<br />

<br />

<br />

<br />

Lack <strong>of</strong> competitiveness or pr<strong>of</strong>itability<br />

Inefficient processes<br />

Slow product development<br />

Obsolete IT organization and technologies


Poor corporate communications<br />

Ongoing personnel issues<br />

Some Benefits it Will Provide the Organization<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Financial—pr<strong>of</strong>itability, revenue, product costs<br />

Improved competitiveness<br />

Better marketing positioning<br />

Efficiency in key processes, for example, sales, manufacturing, and development<br />

Improved product or service quality<br />

Improved product development<br />

Better and more accurate support turnaround<br />

Preparation for the future—how is the organization positioning itself for future growth<br />

Some Ideas on How the Project Could Tie Together<br />

<br />

<br />

<br />

As an example, you could write your paper on some aspect <strong>of</strong> e-commerce. You might tie it into targeted<br />

advertising. You could then tie the back-end databases that are necessary to support e-commerce. For example, how<br />

databases contain information that allows vendors to target their audience and what those databases are.<br />

Another example might be the functionality <strong>of</strong> enterprise systems. You might choose a specific enterprise<br />

system like ERP, CRM, or SCM and detail how the functionality is delivered. This could be how a business person<br />

would access this type <strong>of</strong> information.<br />

The business problem is high cost <strong>of</strong> IT and product development, and the benefits are pr<strong>of</strong>itability, faster<br />

development time, or increased sales. The solution might be Cloud computing describing the Cloud computing<br />

approach taken; for example, SaaS or Cloud virtualization.<br />

Summary <strong>of</strong> <strong>Course</strong> Project Requirements<br />

<br />

<br />

<br />

<br />

<br />

<br />

<strong>Course</strong> Project Proposal<br />

The proposal must be submitted and feedback received from the pr<strong>of</strong>essor before beginning the project.<br />

The table <strong>of</strong> contents for the <strong>Course</strong> Project proposal:<br />

Subject <strong>of</strong> <strong>Course</strong> Project<br />

Business problem statement<br />

Name <strong>of</strong> the company or organization<br />

Brief description <strong>of</strong> proposed solution<br />

General benefits it will provide the organization<br />

Audience to whom you are presenting the recommendations<br />

The <strong>Course</strong> Project proposal is due no later than 11:59 p.m. MT <strong>of</strong> Week 2.<br />

<strong>Course</strong> Project<br />

The project should follow the APA style <strong>of</strong> citing references in the text and on the bibliography page. No fewer than<br />

five references must be used for research and properly cited in the paper and in the bibliography.<br />

Ensure correct spelling and grammar (use built-in tool with MS Word).<br />

Credible reference sources are available through the DeVry Library and other sources. Please do not use Wikipedia.


The project must be 10–15 pages in length (excluding the cover page, table <strong>of</strong> contents, bibliography and any<br />

attachments which includes images, tables or graphs), double spaced, using Times New Roman font, 12-point, using<br />

1 inch margins and headings for the paper format requirements.<br />

The table <strong>of</strong> contents for the <strong>Course</strong> Project:<br />

Cover page<br />

Table <strong>of</strong> contents<br />

Abstract<br />

Brief company background<br />

Discussion <strong>of</strong> business problem(s)<br />

High level solution<br />

Benefits <strong>of</strong> solving the problem<br />

Business or technical approach<br />

Business process changes<br />

<strong>Technology</strong> or business practices used to augment the solution<br />

Conclusions and overall recommendations<br />

High-level implementation plan<br />

Summary <strong>of</strong> project<br />

References<br />

Appendices<br />

The project is due no later than 11:59 p.m. MT Sunday <strong>of</strong> Week 6.<br />

PowerPoint Presentation<br />

<br />

<br />

<br />

<br />

<br />

<br />

o<br />

o<br />

<br />

<br />

In addition to the paper, please include a PowerPoint presentation, including substantive speaker notes for each slide<br />

and add an audio track for each slide. Please include references (more than five) in the slides and have a separate<br />

bibliography at the end <strong>of</strong> the presentation.<br />

Instructions for recording the audio track in PowerPoint 2010/2013<br />

Connect a mic to your computer<br />

Turn on and test the mic<br />

Open MS PowerPoint<br />

Create presentation and save<br />

Go to the slide show tab<br />

In the slide show tab press either<br />

Start recording from beginning<br />

Start recording from current slide<br />

When you are finished with the audio for the current slide, press the right arrow to continue to the next slide.<br />

Continue to speak into the mic until you finish showing your slides, and press stop to stop recording.<br />

The PowerPoint presentation is due no later than 11:59 p.m. MT Sunday <strong>of</strong> Week 7

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