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Entering the digital era Global Investor, 02/2012 Credit Suisse

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Global Investor 2.12, November 2012<br />

Expert know-how for Credit Suisse investment clients<br />

<strong>Healthcare</strong><br />

Entering the digital era<br />

Bernardino Fantini It’s a long way from hand washing to the Human<br />

Genome Project. Dr. Devi Shetty A visit with a cardiac surgeon who has<br />

big ideas – and a bigger heart. S. Yunkap Kwankam How healthcare<br />

is just a phone call away. José Gómez-Márquez Clever minds are hard<br />

at work engineering better healthcare.


Read about pioneering technologies with our human body map<br />

It’s with us all our life, but always seems to be changing and not<br />

always for the better. That’s why researchers are developing<br />

cutting-edge technologies to fix what was once thought unfixable.


GLOBAL INVESTOR 2.12 Editorial — 03<br />

Photos: Martin Stollenwerk | Gerry Amstutz<br />

Responsible for coordinating this issue:<br />

Thomas C. Kaufmann joined Credit Suisse<br />

Private Banking in 2006 as an equity<br />

analyst for nanotechnology in the healthcare<br />

sector. He is currently a senior equity<br />

analyst responsible for global pharmaceuticals<br />

and leads research on innovation,<br />

one of Credit Suisse’s global megatrend<br />

themes. Thomas has a Master of Science in<br />

Biochemistry and a PhD in Biophysics, both<br />

from the University of Basel, Switzerland.<br />

Markus Stierli is Head of Thematic<br />

Research within Private Banking Global<br />

Research. His team focuses on longterm<br />

investment strategies, including<br />

sustainable investment and global<br />

megatrends. Before joining Credit Suisse<br />

in 2010, he taught at the University of<br />

Zurich. Prior to that, he worked in market<br />

risk management at UBS Investment<br />

Bank. Markus holds a PhD in International<br />

Relations from the University of Zurich.<br />

Across the vast universe of modern global healthcare, probably the<br />

single most important driver of change is information and communications<br />

technology (ICT). Its impact may be slower and less obvious<br />

than in fields such as entertainment or retailing, but it is gradually<br />

revolutionizing healthcare. In this Global Investor, Denis Hochstrasser of<br />

Geneva University Hospital and Hans Lehrach of the Max Planck<br />

Institute explain how genomics is combined with other information to<br />

create an avatar of a patient that can be computer-simulated to choose<br />

the best treatment, as a computer model of a car or airplane can be<br />

stress-tested. Eric Green of the US National Human Genome Research<br />

Institute notes that the computer-driven development of genomics<br />

and pharmacogenomics now forms the basis for treating asthma, AIDS<br />

and some cardiovascular diseases. Turning to low-income countries,<br />

S. Yunkap Kwankam of Global eHealth Consultants shows that text<br />

messages are being used in African countries to collect and disseminate<br />

data so as to direct midwives, doctors and medicines to the<br />

right location at the right time, while José Gómez-Márquez at MIT<br />

uses modern communications to help designers in low-income countries<br />

produce innovative low-cost medical equipment. In the field of<br />

mental health, where ICT is helping to raise awareness globally, Deborah<br />

Wan Lai Yau of the World Federation of Mental Health explains her<br />

pioneering work in China on rehabilitation via entrepreneurship, while<br />

Ajay Mahal of Monash University and Victoria Fan of the US Center<br />

for Global Development review mental health issues in India. Some of<br />

these developments reduce costs, but many imply the need for more<br />

funding. Naoki Ikegami of Tokyo’s Keio University explains how health<br />

costs are controlled in Japan, while David E. Bloom and Michael Chu<br />

of Harvard look at experience with privately funded healthcare in<br />

low-income countries. To introduce all these themes, we begin with<br />

an article by Bernardino Fantini of the University of Geneva, who looks<br />

at the historical context, from some of the earliest work in connecting<br />

diseases with specific causes (which allowed some of the simplest<br />

but most powerful preventative measures, such as hand washing),<br />

right through to the development of genomics.<br />

Giles Keating, Head of Research for Private Banking and Asset Management<br />

Global Investor received a gold medal at the 2012 BCP<br />

(Best of Corporate Publishing) Awards – Europe’s most<br />

important corporate publishing competition.


GLOBAL INVESTOR 2.12 Contents — 04<br />

Beyond pills<br />

<strong>Healthcare</strong> is more than the sum of its parts. In framing the articles<br />

that make up this issue, we look beyond medical protocols and statistics,<br />

and the particulars of financing. We introduce real humans who, like<br />

Oscar Pistorius, have personally experienced both the distress of severe<br />

disability and the hope that technology can bring, as well as innovators<br />

on the ground who looked for practical health problems to solve and<br />

did something about them. > Page 08 / 13 / 34 / 40 / 47<br />

Medtech I<br />

Double-amputee Oscar Pistorius says the summer of 2012 is<br />

one he will never forget. That’s when he competed in both the<br />

able-bodied Olympics and Paralympics in London, winning<br />

gold in the latter, and a place in history in the former. Page 08<br />

Economics II<br />

Bindeshwar Pathak’s inventions are clearly not money thrown<br />

down the drain. His Sulabh Shauchalaya twin pit is a pour-flush<br />

toilet system that consumes about one-tenth the water of<br />

conventional toilets and has done much to alleviate basic public<br />

health problems in India. Page 13<br />

Prevention III<br />

Atul Gawande, the “New Yorker” writer who also happens to be<br />

a surgeon, says the Hippocratic Oath – first, do no harm – can<br />

best be kept when physicians realize they are human too<br />

and make mistakes. “Getting the stupid stuff right,” as Gawande<br />

puts it, makes the more complicated stuff a lot easier. Page 34<br />

Access to healthcare IV<br />

Advances in medical technology are not important if they can’t<br />

reach patients, which is often the case in developing nations with<br />

their poor infrastructure and isolated villages. The Schizophrenia<br />

Research Foundation, an Indian non-profit, is trying to change<br />

that by bringing psychiatric services to those in need. Page 40<br />

Med 2.0 V<br />

Physicians are now investigating whether IBM’s Watson<br />

computer can help them sort out the vast amount of patient<br />

information and data they increasingly face. If successful,<br />

the computer could help suggest treatment approaches and<br />

also warn of drug interactions. Page 47


GLOBAL INVESTOR 2.12 Contents — 05<br />

<strong>Healthcare</strong><br />

09<br />

From germs to genes<br />

In the last two centuries, the application of reason and advances<br />

in technology have taken the field of medicine from an art form<br />

to a science. Bernardino Fantini reports on how researchers are<br />

tackling the complex causal chain of diseases.<br />

14<br />

Private enterprise for public health<br />

Private enterprise is contributing a growing share toward public<br />

health as traditional models of healthcare do not appear capable<br />

of delivering as they once did. David E. Bloom and Michael Chu<br />

outline how private investors, entrepreneurs and the public<br />

sector can work together to improve healthcare.<br />

17<br />

A prescription for growth<br />

The pharmaceutical industry looks poised for a growth spurt<br />

thanks to advances in molecular biology, genomics, biotech,<br />

and bioinformatics, and according to Thomas C. Kaufmann,<br />

these fields are yielding tailored treatments that promise<br />

to be substantially more effective.<br />

20<br />

The “virtual” patient<br />

Researchers are working toward developing the concept of<br />

virtual patients. Denis Hochstrasser and Hans Lehrach say<br />

these may be computer-simulated individuals, but their<br />

conditions and treatments are very much part of the real world.<br />

24<br />

The genomic doctor is in<br />

The human genome was first sequenced almost ten years<br />

ago, but the work to interpret a code that is some three billion<br />

“letters” long is just beginning. Eric D. Green explains.<br />

26<br />

The heart factory<br />

Compassion and respect are the bywords where millions live in<br />

poverty. As Bernard Imhasly discovers, that doesn’t mean they<br />

don’t have access to first-class healthcare.<br />

32<br />

eHealth for all<br />

Mobile telephony technology is assisting healthcare professionals<br />

to deliver their services to remote and underserved regions in<br />

Africa, says S. Yunkap Kwankam. He adds that information and<br />

communications technology have transformed healthcare.<br />

35<br />

Japanese lessons<br />

<strong>Healthcare</strong> expenditures have an inherent tendency to escalate.<br />

However, Naoki Ikegami tells us that Japan has tackled the<br />

issue of how to finance healthcare through its single-payment<br />

system, which aims to contain costs.<br />

38<br />

Do-it-yourself tools for health<br />

In resource-poor regions around the world, necessity truly is<br />

the mother of invention. As José Gómez-Márquez reports,<br />

when it comes to medical care, the dearth of appropriate medical<br />

technologies in these areas has fostered the rise of ingenious<br />

do-it-yourself tool design.<br />

41<br />

The neglected cousin<br />

The rapid sociological and economic changes in India are<br />

stressors that are increasingly posing a challenge to mental<br />

health in that country. Mental health has, until recently, been<br />

a neglected issue in India say Ajay Mahal and Victoria Fan.<br />

44<br />

Getting back to work<br />

For those who have suffered from mental illness, reintegrating<br />

into the workforce can be a daunting proposition. Deborah Wan<br />

Lai Yau explains how social entrepreneurship plays a key role<br />

in helping former patients make the adjustment.<br />

46<br />

Future of healthcare<br />

Doing data mining and analysis, IBM’s supercomputer, Watson,<br />

is working its way through vast volumes of healthcare information.<br />

Jim Giles tells us it’s learning how to help doctors make<br />

diagnoses. The ultimate goal: better care and lower costs.<br />

Disclaimer > Page 48<br />

Podcast on www.credit-suisse.com/globalinvestor


GLOBAL INVESTOR 2.12 — 06<br />

The cost conundrum<br />

<br />

Even nations such as Japan and the UK, long looked to as models, are coming under cost pressure.<br />

A glance at the statistics reveals no obvious solution. In general, high healthcare expenditures suggest<br />

higher life expectancy. Lower health expenditures appear to correlate with shorter lifetimes, though<br />

not necessarily. Good healthcare is more than just a matter of money: above all, it requires new ideas.<br />

India<br />

65 years<br />

55 USD<br />

Japan<br />

82 years<br />

4,065 USD<br />

Life expectancy<br />

at birth, 2010<br />

One ring = 5 years<br />

Life expectancy at birth<br />

indicates the average<br />

number of years a<br />

newborn infant would<br />

live, assuming unaltered<br />

conditions throughout<br />

its lifetime.<br />

Health expenditure<br />

per capita, 2010<br />

nominal (USD)<br />

Total per capita health<br />

expenditure is the sum of<br />

public and private health<br />

expenditures, divided<br />

by the total population.<br />

Cuba<br />

78 years<br />

607 USD<br />

United States<br />

78 years<br />

8,360 USD


GLOBAL INVESTOR 2.12 — 07<br />

Switzerland<br />

82 years<br />

7,810 USD<br />

Russian Federation<br />

68 years<br />

525 USD<br />

South Africa<br />

52 years<br />

650 USD<br />

Burkina Faso<br />

50 years<br />

40 USD<br />

United Kingdom<br />

80 years<br />

3,502 USD<br />

Does more money mean better health?<br />

Spending on healthcare (red) is loosely correlated to life expectancy<br />

(blue). Rich countries tend to have high life expectancies. Life is<br />

shorter in poor countries like Burkina Faso, where many die of malaria,<br />

and in South Africa, where 17.8% of people are infected with<br />

HIV. But many factors come into play. The question is not simply<br />

how much money is spent on healthcare per capita. People live to<br />

similar ages in Japan, the USA, Cuba, Switzerland and the UK. But<br />

the UK spends 14 times more per capita than Cuba. <strong>Healthcare</strong><br />

spending as a percentage of GDP also does not explain a country’s<br />

success. Spending is almost equal in South Africa (8.9%) and the<br />

UK (9.6%), but the outcomes for health and life expectancy are<br />

<br />

(91.5%) might appear to be the secret formula for a low-cost long<br />

life. Yet the state also pays the lion’s share in the British system<br />

(83.9%), which is nearly six times more expensive. Costs are also<br />

high in the US system, where public spending amounts to 53.1%<br />

of healthcare expenditures. Source: World Bank


II/13<br />

III/34<br />

IV/40<br />

V/47<br />

Beyond pills I<br />

Technology in the fast lane<br />

In 2012, Oscar Pistorius made history as the first amputee to<br />

compete in the Olympic Games. Pistorius had been competing<br />

in the Paralympic Games since 2004, when he won his first gold<br />

medal in the 200 meters. Nicknamed the “Blade Runner” for<br />

his artificial legs, Pistorius’ prostheses differ from what amputees<br />

wear on the street and represent technological advances in<br />

prostheses especially designed for athletes. His are from Icelandbased<br />

Össur and work like springs. In fact, they are called<br />

the “Flex-Foot Cheetah” and are custom-built prostheses made<br />

out of high-performance carbon fiber.<br />

Oscar Pistorius<br />

Photo: Getty Images


GLOBAL INVESTOR 2.12 — 09<br />

Medical milestones<br />

From germs<br />

to genes<br />

The history of humankind is also the history of medical achievement. Aided increasingly by<br />

technology, the last two hundred years in particular represent an astonishing array of intellectual<br />

and practical breakthroughs in understanding the human body, the nature of disease and<br />

how to treat it. Yet “health for all” remains an elusive goal that depends as much on wise and<br />

effective public health policy as on medical innovation.<br />

Bernardino Fantini, medical historian, University of Geneva<br />

Listen to this article on Global Investor’s Knowledge Platform:<br />

<br />

At the end of the first millennium (current era), human population<br />

growth began to trace a steady upward curve that even the devastating<br />

plague epidemics of the 14th and 17th centuries could only temporarily<br />

interrupt. By the turn of the 19th century, the size and age structure<br />

of populations – at least in the industrialized world – reflected a sustained,<br />

fundamental alteration in living standards and longer lifetimes.<br />

Today, life expectancy in developed countries has increased from 33<br />

years two centuries ago to 80 years. In certain low-income regions,<br />

however, life expectancy remains very low. And in some countries it<br />

is even decreasing. In 1971, Abdel Omran coined the term “epidemiological<br />

transition” to describe these demographic changes, which<br />

result from socioeconomic developments and innovations in medical<br />

theory and treatment over time.<br />

In pre-scientific medicine, as in folk medicine, no link existed<br />

between cause and effect. Moreover, so many different causes might<br />

be evoked to explain a disease (air, food, bad behavior) that it was<br />

impossible to propose a simple therapy for it. At the beginning of the<br />

19th century, an influential school of thinking then current in Parisian<br />

hospitals showed that to the contrary, diseases were unique entities<br />

with specific characteristics associated with equally specific anatomical<br />

lesions. These lesions could be distinguished by analyzing their<br />

symptoms, identifying their clinical signs and directly observing them<br />

in the bodies of patients at autopsy. Replacing the idea of multiple<br />

causality with a single, specific cause changed the way knowledge<br />

about disease is acquired and ushered in the age of scientific medicine.<br />

<br />

In 1847, Ignaz Semmelweis discovered that an infectious agent transmitted<br />

by midwives and doctors was the cause of high mortality in<br />

maternity wards and could be eliminated by assiduous hand washing.<br />

The London cholera epidemic of 1854 led John Snow to geographically<br />

plot clusters of cases, which pointed to a public water pump as<br />

the source of the outbreak . The revolution arising from<br />

the work of Louis Pasteur and Robert Koch on “germ theory” rounded<br />

out the explanation of the cause of disease. The theory suggested<br />

that a contagious or infectious disease is due to the continued and<br />

constant presence of a specific germ (micro-organism) that causes<br />

disease in a person. That germ is the specific and necessary cause >


GLOBAL INVESTOR 2.12 — <br />

01_<br />

The London cholera epidemic of 1854, which ultimately killed 30,000 people, motivated physician John Snow to examine<br />

the network of pipes and pumps that delivered water to the city’s neighborhoods. His now famous map plotting<br />

mortality from the disease in an area of Soho showed that the number of dead was greatest near the Broad Street pump.<br />

<br />

ARGYLL STREET<br />

ARGYLL PLACE<br />

MARLBOROUGH MEWS<br />

GREAT MARLBOROUGH STREET<br />

WORK<br />

HOUSE<br />

POLAND STREET<br />

NOEL STREET<br />

PORTLAND STREET<br />

BERWICK<br />

WARDOUR STREET<br />

CARSLISLE STREET<br />

SOHO<br />

SQUARE<br />

FRITH STREET<br />

DEAN STREET<br />

STREET<br />

MARSHALL STREET<br />

BROAD STREET<br />

CARNABY STREET<br />

KING STREET<br />

PETER STREET<br />

OLD COMPTON ST<br />

GREAT PULTENEY<br />

REGENT STREET<br />

SILVER STREET<br />

PULTENEY ST<br />

STREET<br />

LITTLE<br />

PRINCES<br />

KING ST<br />

RUPERT ST<br />

GOLDEN<br />

SQUARE<br />

BREWER STREET<br />

ARCHER ST<br />

STREET<br />

GERRARD ST<br />

WARWICK STR<br />

Cholera deaths<br />

Pump<br />

of illness, even though other factors may also influence features of<br />

the disease. Organic (i.e., constitutional), behavioral and environmental<br />

conditions all affect exposure to germs and contagion. Koch’s “postulates,”<br />

proposed in 1884, provided a logical, consistent way to establish<br />

the causal connection between a microbe and disease.<br />

New public health practices developed in the wake of this theoretical<br />

innovation. Disinfection by heating made food such as baby<br />

milk safe; inspired by Pasteur’s work, Joseph Lister introduced antiseptic<br />

and aseptic techniques in 1869, which together with anesthesia,<br />

changed the face of surgery by allowing access to the internal structures<br />

of the body; serum therapy, such as that against diphtheria, and<br />

especially vaccination made it possible to immunize organisms and<br />

entire populations against specific germs. The development of microbiology<br />

simultaneously sparked a theoretical transformation (“germ<br />

doctrine”) and a social one (“medicalization of society”) through rapid<br />

deployment of public health policy and generalized prevention<br />

against endemic – i.e., regularly occurring – and epidemic disease.<br />

Edward Jenner introduced the smallpox vaccination in 1796. Now, with<br />

Pasteur’s famous experiments in vaccinating sheep against anthrax<br />

and rabies in humans, vaccination became the prototype of a new<br />

strategy in the fight against infectious diseases based on immunization.<br />

The crowning success of this strategy occurred a century later, in 1977,<br />

when the World Health Organization (WHO) declared the eradication<br />

of smallpox.


GLOBAL INVESTOR 2.12 — <br />

Photo: Cédric Widmer<br />

In the first decades of the 20th century, a series of scientific discoveries<br />

significantly expanded therapeutic options. The chemical industry<br />

discovered aspirin (1899) and, in 1910, salvarsan, the first drug<br />

against syphilis. In the 1930s, thanks to the work of Gerhard Domagk<br />

at Bayer and the group of Ernest Fourneau at the Pasteur Institute<br />

in Paris, sulfonamides offered effective treatment against a variety<br />

of infectious diseases, in particular human African trypanosomiasis<br />

– sleeping sickness – and leprosy. Working in the laboratory of<br />

John Macleod in 1921, Frederick Banting and Charles Best isolated<br />

insulin, which enabled immediate treatment of diabetics. Following<br />

Karl Landsteiner’s discovery of blood groups in 1901, the first blood<br />

bank was created by the Mayo Clinic in 1935. In 1928, Alexander<br />

Fleming discovered that the mold destroying bacterial samples he<br />

was working with contained penicillin. Its active agent was later<br />

isolated in 1941 and tested on a small group of patients. The results<br />

were striking, and large-scale production of penicillin became a priority<br />

for the chemical war industry, along with DDT against the transmission<br />

agents of malaria and typhus. In 1943, Selman Waksman isolated<br />

another product from fungus, streptomycin. Its clinical effectiveness<br />

against tuberculosis was quickly established, signaling, at long last,<br />

control of the primary infectious disease of industrialized, urban society.<br />

<br />

During and after the Second World War, a veritable explosion of science<br />

and technology brought even greater change to medicine and public<br />

health. Technology began to play an increasingly important role in<br />

medical practice owing to medical imaging, microsurgery, intensive<br />

therapy, transplantation, prostheses, immunosuppression and chemoand<br />

radiotherapy for cancer. New disciplines, in particular molecular<br />

biology, immunology and neurobiology, revised the theoretical understanding<br />

of medicine.<br />

At the beginning of the 20th century, Sigmund Freud’s discovery<br />

of the unconscious profoundly altered thinking about psychiatric disorders<br />

and spurred new therapeutic methods. The development of<br />

neuroleptics resulted in drug treatments for these illnesses.<br />

Epidemiology, which studies patterns of disease in populations,<br />

also expanded considerably during the mid-20th century due to innovative<br />

methods of investigation. The prototypes were the Framingham<br />

Heart Study in the 1940s and, more recently, the MONICA Project,<br />

sponsored by the WHO, which involves 41 collaborating centers around<br />

the world. Both followed large groups of men and women to determine<br />

the causes and risk factors of cardiovascular disease. Beginning in<br />

1950, a study by Richard Doll and Austin Hill established the causal<br />

link between cigarette smoking and lung cancer. The search for causal<br />

links between different factors and diseases is also the aim of<br />

so-called evidence-based medicine, which takes into account the<br />

best clinical, scientific and epidemiological data in medical decision<br />

making.<br />

In the area of policy, two events signaled the postwar future, with<br />

the creation in 1948 of the National Health Service in the United<br />

Kingdom and WHO, which was the fruit of an international collaboration<br />

in health that began with the first international health conference<br />

in Paris in 1859. For the very first time in history, health was defined<br />

as a fundamental right of individuals, and one of the essential components<br />

of the stability and well-being that are the goals of humanity.<br />

Bernardino Fantini <br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

The molecular revolution of the 1950s and 1960s, which culminated<br />

in the complete sequencing of the human genome in 2003, brought >


GLOBAL INVESTOR 2.12 — <br />

“In succession, major<br />

infectious diseases were<br />

crossed off the list of<br />

the ten main causes of<br />

death in industrialized<br />

countries, and were<br />

replaced by so-called<br />

degenerative or lifestyle<br />

diseases.”<br />

02_ <br />

In 2008, non-communicable diseases were the primary cause of death for<br />

industrialized nations. Elsewhere, deaths due to heart and cerebrovascular<br />

diseases top the list, but infectious diseases still figure largely. <br />

Ischemic heart disease<br />

Cerebrovascular disease<br />

Trachea, bronchus, lung cancers<br />

Alzheimer’s disease and other dementias<br />

Lower respiratory infections<br />

Chronic obstructive pulmonary disease<br />

Colon and rectum cancers<br />

Diabetes mellitus<br />

Hypertensive heart disease<br />

Breast cancer<br />

Ischemic heart disease<br />

Cerebrovascular disease<br />

Lower respiratory infections<br />

Chronic obstructive pulmonary disease<br />

Diarrheal diseases<br />

HIV/AIDS<br />

Tuberculosis<br />

Road traffic accidents<br />

Hypertensive heart disease<br />

Prematurity and low birth weight<br />

0% 2% 4% 6% 8% 10% 12% 14%<br />

Percentage of total deaths<br />

High-income countries*<br />

Low- and middle-income countries<br />

* High-income countries are: Andorra, Australia, Austria, Bahamas, Bahrain, Barbados,<br />

Belgium, Brunei Darussalam, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia,<br />

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait,<br />

Latvia, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Oman, Poland,<br />

Portugal, Qatar, Republic of Korea, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia,<br />

Spain, Sweden, Switzerland, Trinidad and Tobago, United Arab Emirates, United Kingdom<br />

and United States of America.<br />

a deeper understanding of the structure and function of genes and<br />

their role in the development and functioning of the organism (functional<br />

genomics), including susceptibility and resistance to disease. The<br />

genetic basis of hereditary diseases, which are often rare and thus<br />

forgotten, was clarified, opening up the possibility of “genetic therapy.”<br />

These developments have led to efforts to identify individual differences<br />

in how diseases are distributed and how they respond to treatment,<br />

which may one day lead to personalized medicine.<br />

In succession, major infectious diseases were crossed off the list<br />

of the ten major causes of death in industrialized countries. They were<br />

replaced by so-called degenerative or lifestyle diseases including:<br />

cancer, cardiovascular diseases, metabolic diseases, accidents and<br />

chronic diseases . National and international public health<br />

officials believed that, thanks to mass immunization, health protection,<br />

higher living standards, better food and safe drinking water, infectious<br />

diseases would become increasingly rarer, and ultimately disappear.<br />

The devastating polio pandemic that struck mostly industrialized<br />

countries beginning in the 1940s did little to shake this confidence.<br />

On the contrary, Jonas Salk’s and Albert Sabin’s rapid development<br />

of effective vaccines and their immediate application quickly brought<br />

the pandemic under control and reinforced faith in the ability of medicine<br />

to deal with infectious diseases.<br />

However, in the face of mounting challenges, critical examination<br />

of epidemiological concepts showed that infectious diseases continue<br />

to play an important role in human pathology. These challenges<br />

include roadblocks to eradication programs, the evolution of drugresistant<br />

bacteria, the emergence of new diseases – especially AIDS,<br />

the arche typal disease of the late 20th century – and the re-emergence<br />

of diseases formerly believed to be conquered, such as malaria,<br />

tubercu losis and diphtheria. A list of 400 non-reportable diseases<br />

that seemed to be occurring fairly frequently was established around<br />

2000. In the future, disease must be thought of as a permanent,<br />

recurring natural phenomenon. Moreover, it must be interpreted as<br />

the result of Darwinian co-evolution between germs and human<br />

populations. Microorganisms are basic to major physiological functions;<br />

the human body contains ten times more bacteria than it<br />

does cells. Humans and microbes are engaged in a symbiotic relationship<br />

that, in a limited number of cases, becomes antagonistic<br />

and triggers disease.<br />

Newly emergent diseases are largely caused by environmental<br />

and socioeconomic change. Consequently, taking an ecological and<br />

evolutionary approach is critical in analyzing, explaining and mitigating<br />

these diseases. The determining factors of health are many and are<br />

linked to the quality of the environment, land distribution, habitat,<br />

population density, relationships among individuals as well as social<br />

hierarchies and finally, to cultural and moral attitudes that prevail at<br />

any given time. Poverty, conflicts, social instability and economic<br />

crises weaken populations and make them vulnerable to infectious<br />

and chronic diseases.<br />

Biomedical research has come a long way since the 1847 discovery<br />

that rigorous hand washing could eliminate maternity-ward infections<br />

transmitted by doctors and midwives. Today, the forefront of<br />

biomedical research consists of integrating the diverse elements that<br />

make up the complex causal chain of diseases, from individual genes<br />

to populations. Combining a genomic approach to the study of human<br />

populations and a spatial approach to the study of how diseases are<br />

distributed and their social determinants would go a long way to<br />

increasing knowledge and, consequently, the effec tive ness of medical


I/8<br />

III/34<br />

IV/40<br />

V/47<br />

Beyond pills II<br />

Sanitation innovator<br />

As many companies pursue the latest and greatest in advances<br />

in high-tech medical innovations, one inventor has shown<br />

that access to one of civilization’s most significant advances –<br />

the common toilet – is key. Public toilet and bath facilities designed<br />

by Indian sociologist and entrepreneur Bindeshwar Pathak use<br />

only 1.5 liters to flush, compared to 10 liters for a conventional toilet.<br />

They now serve more than ten million people daily in his native India<br />

and are especially useful in water-poor regions. The design won<br />

Pathak the Stockholm Water Prize in 2009 and is seen as a solution<br />

for more than 2.6 billion people worldwide.<br />

Bindeshwar Pathak<br />

Photo: Sulabh International Social Service Organisation


GLOBAL INVESTOR 2.12 — 14<br />

Health economics<br />

<br />

<br />

By many measures, the world today is a healthier place than ever before, yet a daunting set of<br />

deficits and disparities remains to be tackled. For various reasons, it is not clear that the traditional<br />

tandem of government and civil society are up to those challenges. This creates an opportunity<br />

for private enterprise to fill the breach. Indeed, evidence on the actual and potential contribution of<br />

private enterprise to public health is growing.<br />

health economist, Harvard School of Public Health, and senior lecturer, Harvard Business School<br />

In recent decades, the world’s population has enjoyed astonishing<br />

improvements in its health. Yet a daunting set of health deficits and<br />

disparities persist, particularly for the world’s poor and vulnerable<br />

populations. In the developed countries, life expectancy is 78 years,<br />

while in developing countries it is only 67 – and in eight countries,<br />

principally in Africa, it is less than 50. In developed countries, infant<br />

mortality is only six per thousand, whereas in developing countries,<br />

it is 46 per thousand. Spending on health varies too: high-income<br />

countries spend more than 12 times as much per person as middleincome<br />

countries and more than 75 times as much as low-income<br />

countries. To make matters worse, in many of the world’s low- and<br />

middle-income countries non-communicable diseases are on the rise,<br />

including diabetes, cancers, respiratory problems and heart-related<br />

conditions.<br />

In development circles, these health issues are a grave concern:<br />

sick populations undermine the economic power, social fabric and<br />

political stability of society. They are also a source of frustration as<br />

interventions appropriate to preventing or directly tackling the biggest<br />

health risks already exist. The main challenge is getting those interventions<br />

to chronically underserved populations. Fortunately, a new<br />

source of hope is emerging – innovative and scalable private enterprises<br />

that pursue health interventions that help poor people, perhaps<br />

for humanitarian but also for business reasons. This raises the possibility<br />

that developing countries can increase their reliance on private<br />

enterprise and thereby benefit from its core expertise in delivering<br />

goods and services to secure a higher standard of health. Indeed, the<br />

interests of society are well served when both business and public<br />

sectors deploy side by side, each doing what it does best.<br />

<br />

Traditionally, the responsibility for protecting and promoting public<br />

health has resided with governments, sometimes buttressed by civil<br />

society (such as international development organizations and domestic<br />

non-governmental organizations). Government has, in principle,<br />

great legitimacy to operate in this space, as well as the reach to realize<br />

scale economies, take proper account of positive and negative<br />

spillovers, and design efficient and stable health insurance pools to<br />

reduce financial risk.<br />

In some countries, the public sector has performed well. In many<br />

others, it has been unable to marshal the resources and political<br />

wherewithal to do the job. Moreover, governments and civil society<br />

are typically strapped for resources, and frequently inefficient due to<br />

bureaucratic hurdles and corruption. These limitations of the public<br />

sector (and civil society) have created large gaps that can be filled by<br />

the private sector.<br />

Already, private spending on health is significant in countries of<br />

all income levels. In absolute terms, global private spending on health<br />

in 2010 amounted to more than USD 2.4 trillion. While it varies signifi-


GLOBAL INVESTOR 2.12 — 15<br />

cantly across countries, generally the share of total health expenditure<br />

from private sources increases in inverse proportion to the wealth of<br />

the country. As a group, private sources in high-income countries<br />

account for 35% of all health expenditures (with the UK at just 16%,<br />

and the EU at 23%). But in low-income countries, the corresponding<br />

figure is 61%, with India at 71% .<br />

The figures suggest that much of humanity frequently interacts<br />

with the healthcare system by engaging in market transactions, exchanging<br />

goods and services for payment. Low-income earners are<br />

significant participants in this space. A recent attempt to quantify<br />

healthcare markets for those with annual incomes below USD 3,000<br />

(in local purchasing power) estimated the annual base-of-thepyramid<br />

healthcare market at USD 42.4 billion in nominal dollars or<br />

USD 158.4 billion in purchasing-power-parity (PPP) adjusted dollars.<br />

The news here for the health sector investor world is that those<br />

earning PPP USD 3,000 or less can constitute a sizable investable<br />

opportunity .<br />

<br />

Private enterprises for promoting public health are still in an infant<br />

state. But the early evidence is promising, in part because both individuals<br />

and governments are willing to pay for goods and services<br />

that the private sector produces in the healthcare arena. And all<br />

<br />

lower prices, better service and improved value proposals. The private<br />

commercial sector is naturally attracted to opportunities with a potential<br />

for profit. The application of commercial principles promotes<br />

financial sustainability and provides incentives for continuous improvements<br />

in efficacy and efficiency.<br />

Of particular interest are new commercial models in healthcare<br />

that meet the true test of business: revenues exceed costs – yielding<br />

a surplus, the surplus is sustainable over time, and the surplus is equal<br />

to or greater than the yield obtainable in activities of similar type and<br />

risk. In other words, they are organizations that deliver high-impact<br />

health interventions to otherwise underserved populations, while being<br />

enterprises that are profitable and investable thanks to four characteristics:<br />

Many thousands of villages globally are without the most<br />

basic primary healthcare services, but there are hardly any that private<br />

companies cannot reach via marketing and distribution channels. In<br />

South Africa, BroadReach, a for-profit enterprise, has organized a<br />

large network of primary healthcare providers that it supports with<br />

training, clinical decision assistance and management systems. As a<br />

result, providers can deliver advanced HIV/AIDS care and antiretro viral<br />

therapy to patients who previously lacked access.<br />

Take the case of penicillin, discovered<br />

by Alexander Fleming in 1928. Ten years after the discovery, British<br />

scientists Florey and Chain confirmed the drug’s therapeutic benefits,<br />

but it was difficult to mass produce. Eventually the government recruited<br />

the private sector to develop and implement efficient production<br />

methods. Thanks to the efforts of pharmaceutical companies,<br />

sufficient quantities of the drug traveled with the Allied soldiers to<br />

the D-day invasion at Normandy. Shortly after World War II, penicillin<br />

reached the commercial market to meet civilian demand – stopping<br />

people from dying of strep, staph, syphilis and even tiny scratches.<br />

<br />

. In India, Sulabh International invented a toilet system that is<br />

inexpensive, environmentally safe and made with local materials. There<br />

are now 15 million users of its public toilets and another 1.2 million ><br />

01_<br />

<br />

Share of health expenditure from private sources, as a share of total<br />

health expenditure. <br />

India 71<br />

Bangladesh 66<br />

Nigeria <br />

Pakistan <br />

Brazil 53<br />

Indonesia 51<br />

USA 47<br />

China 46<br />

Switzerland 41<br />

Russia 38<br />

Japan 17<br />

United Kingdom 16<br />

0% 25% 50% 75% 100%<br />

02_<br />

<br />

Lower prices, better service and improved value proposals benefit all.<br />

<br />

Eastern Europe<br />

<br />

<br />

Latin America<br />

and Caribbean<br />

<br />

<br />

Africa<br />

<br />

<br />

<strong>Healthcare</strong> market USD billions (PPP)<br />

<strong>Healthcare</strong> market USD billions (nominal)<br />

Asia and Middle East


GLOBAL INVESTOR 2.12 — 16<br />

<br />

<br />

<br />

<br />

<br />

<br />

of <br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

in private homes. This initiative has helped to make other enterprises<br />

commercially sustainable by creating 60,000 jobs in masonry and maintenance.<br />

Similar undertakings exist in other countries.<br />

<br />

In Mexico, free medical care and medicines are a<br />

constitutional right. Roughly 55 million Mexicans (half of the population)<br />

depend on the public health system. But the public health pharmacies<br />

charged with providing free medicines supply them only 18% of the time.<br />

In 1997, an entrepreneur established Farmacias Similares – a chain of<br />

pharmacies with medicines priced at least 30% (and sometimes 75%)<br />

lower than at traditional retail drugstores, with a doctor’s clinic attached,<br />

charging about USD 2 per visit. Today, the chain has over 3,900 stores.<br />

Every month, 12 million Mexicans use the chain to buy medicines,<br />

and 3.5 million use it to see their doctor. After a seed investment of<br />

USD 2 million, the chain now has annual revenues of over USD 1 billion,<br />

with a net income in excess of USD 150 million.<br />

In India, Aravind Eye Hospital has driven the break-even cost of<br />

cataract operations to about USD 18, and Narayana Hrudayalaya<br />

Hospital has achieved break-even costs for open heart surgery of<br />

approximately USD 2,000 – thanks to world-class business processes<br />

and cost accounting systems. Both institutions match or exceed the<br />

quality levels of the leading US and European hospitals in their specialties.<br />

These reduced costs suggest considerable opportunity for<br />

expansion and replication because they permit these institutions to<br />

earn substantial margins at the prevailing prices. For example, the<br />

price charged by private clinics for equivalent open heart surgeries<br />

is around USD 5,000 or more. In fact, Aravind and Narayana both<br />

choose to use the surplus earned from their full-paying customers to<br />

cross-subsidize lower-income patients. At Narayana, a total of 63%<br />

of open heart surgeries are above break-even prices, while the remainder<br />

are at or below break-even, including some absolutely free<br />

of charge.<br />

<br />

Exciting as the entry of the business sector into public health may be,<br />

we are not suggesting that private enterprise can or should take over.<br />

Whenever commercial healthcare models are developed, business can<br />

scale rapidly and extend its reach at the lowest price to the consumer,<br />

so long as competition remains open and intense. Simultaneously,<br />

the public sector must continue to seek universal access to all those<br />

high-impact health interventions for which no commercial models exist<br />

yet. The government must also monitor and regulate to implement best<br />

practices, and prevent abuse and fraud.<br />

There are also certain needs that the private sector is not best<br />

suited to address on its own, often necessitating a public-private<br />

partnership. A good example of such collaboration is social marketing<br />

designed to encourage adoption of a product or service by a target<br />

population. In Tanzania, the Kilombero and Ulanga Insecticide-Treated<br />

Net Project, implemented from 1996 to 2000, successfully used<br />

social marketing to promote adoption of insecticide-treated bed nets.<br />

Studies show that the donor-supported social marketing accomplished<br />

more than commercial distribution alone might have.<br />

The bottom line is that healthcare for all is an urgent global<br />

priority. In this race to allow every human being to live up to their<br />

potential, the new business models hold the promise that the glaring<br />

gap between knowledge and action in healthcare may be significantly<br />

narrowed by the financial might of private investors and entrepreneurs<br />

– working closely with the public sector and the other major<br />

<br />

<br />

Photo: David Carmack


GLOBAL INVESTOR 2.12 — 17<br />

Pharmaceuticals<br />

A prescription for growth<br />

Over the past century, the pharmaceutical industry has experienced<br />

several periods of rapid growth. Following what one might call a lost decade<br />

for big pharma, the industry is now set for another growth spurt.<br />

Thomas C. Kaufmann, Research Analyst, Credit Suisse<br />

The origins of the pharmaceutical industry as we know it today trace<br />

back to the second half of the 19th century, when a number of apothecaries<br />

and chemical companies – mostly dye manufacturers – started<br />

to focus their activities on the production and application of chemicals<br />

for pharmaceutical purposes. Many of those firms have survived<br />

in one form or another.<br />

Researchers discovered that many diseases were caused by microbes,<br />

and, building on the advances in chemistry and improving<br />

microscopy techniques, the “microbe hunters” of the day searched<br />

for the causes of many widespread illnesses. Around the turn of the<br />

20th century, the search for cures was increasingly being conducted<br />

in an organized manner, and compounds were chemically synthesized<br />

instead of purified from natural sources.<br />

Paul Ehrlich (1854–1915), a pioneer of modern pharmaceutical<br />

research and Nobel Prize winner, was intrigued by the fact that<br />

specific dyes tended to stain specific structures of the cell and postulated<br />

that there is a relationship between the chemical structure of<br />

a compound and its activity. He coined the term “magic bullet.” Ehrlich<br />

was purportedly the first to systematically screen substances for<br />

their therapeutic effect by introducing slight variations to a known<br />

starting compound. His meticulous effort culminated in the discovery<br />

of Salvarsan, a treatment for syphilis, which was endemic at the time.<br />

In 1910, it quickly became the most widely prescribed medicine in the<br />

world – a “blockbuster” drug in today’s terms.<br />

The following decades gave rise to many important breakthroughs:<br />

Insulin was isolated for the first time in 1921 from animal sources and<br />

provided a treatment for a hitherto fatal disease. In 1928, Sir Alexander<br />

Fleming discovered the antibiotic effect of penicillin, without, however,<br />

further pursuing its clinical application. It was only during World War II<br />

that concerted efforts were undertaken to produce the life-saving<br />

drug on a large scale to treat wounded soldiers on the battlefield.<br />

The dawn of molecular biology<br />

This marked the definitive marriage between pharmaceutical sciences<br />

and the chemical industry, and provided unprecedented scale. The<br />

ensuing decades became years of rapid expansion for the industry,<br />

as many major drugs were discovered and patented. In parallel with<br />

this commercial activity, the structure of DNA was elu ci dated by Watson<br />

and Crick in 1953. Some 17 years later, in another Nobel Prize winning<br />

discovery, Werner Arber reported on the use of restriction<br />

enzymes to manipulate gene sequences, heralding a new era. In 1978,<br />

at Genentech, the first biotech company to go public, researchers were<br />

the first to produce insulin by biotechnological means, i.e. using a host<br />

cell to produce a human version of insulin, which until that time had<br />

been isolated from cattle and pigs. The FDA eventually approved the<br />

drug for commercial use in 1982.<br />

Although many observers expected biotechnology to provide a<br />

<br />

pharmaceutical industry around the millennium years were rather sobering.<br />

Research & Development (R & D) productivity declined significantly,<br />

as measured by the number of new approvals per R & D dollar<br />

spent. The regulatory authorities asked for longer and larger clinical<br />

trials to assess product safety, following the negative experience with<br />

Vioxx, an arthritis drug that was discovered to be responsible for<br />

numerous deaths only after being on the market for several years.<br />

At the same time, most pharmaceutical companies were facing<br />

patent expirations on their best-selling drugs and had several painful<br />

setbacks in their development pipelines. A big wave of consolidation<br />

swept through the industry, and large firms were increasingly looking<br />

to acquire external pipeline assets from smaller biotech and pharmaceutical<br />

companies to replenish their product pipelines. At the same<br />

time, R & D expenditures were significantly cut at several companies<br />

in response to declining success rates and considerable shareholder<br />

pressure. ><br />

01_Medicines in development<br />

Due to advances in medical science, some 932 cancer drugs are being<br />

developed – almost a third of all new medicines on the way. Source: PhRMA, USA 2011<br />

HIV/AIDS and<br />

related conditions<br />

88<br />

Alzheimer’s and<br />

other dementias<br />

98<br />

Arthritis and<br />

related conditions<br />

198<br />

Diabetes mellitus<br />

200<br />

Cardiovascular<br />

disorders<br />

245<br />

Mental and<br />

behavioral disorders<br />

250<br />

Respiratory disorders<br />

Parkinson’s and<br />

related conditions<br />

36<br />

Cancer<br />

932<br />

Rare diseases<br />

383 460


GLOBAL INVESTOR 2.12 — 18<br />

A recent examination of the “innovation deficit” of large cap pharma<br />

revealed an interesting insight. A group at the University of British<br />

Columbia looked at the regulatory approvals of drugs over the past<br />

60 years in the USA and classified them according to their novelty<br />

status. They made the observation that the number of true first-in-class<br />

drugs that were approved every year exhibited only minor fluctuations,<br />

whereas many of the drugs launched in the 1980s and 1990s were<br />

follow-on products, or “me too” products. Thus, the recent decline in<br />

approvals cited by industry observers is mostly due to a decline in<br />

“me too” drugs. The underlying pace of true innovation has remained<br />

remarkably stable.<br />

Personalized and targeted treatments are on the rise<br />

Photo: Martin Stollenwerk<br />

Thomas C. Kaufmann joined Credit Suisse<br />

Private Banking in 2006 as an equity analyst<br />

for nanotechnology in the healthcare<br />

sector. He is now senior equity analyst for<br />

the global pharmaceuticals sector, and is<br />

also in charge of research on the Innovation<br />

megatrend theme. He holds a master of<br />

science in biochemistry and a PhD in<br />

biophysics, both from the University of Basel.<br />

It has become more difficult to bring better products to the market<br />

for indications that are already well-served by established drugs. The<br />

low-hanging fruits have already been harvested. Nevertheless, the<br />

ever-increasing understanding of the molecular causes of diseases<br />

and the genetic variations among patients should lead to the identification<br />

of many new targets and to more tailored (or “personalized”)<br />

treatments.<br />

Oncology is a prime example: the level of detail with which<br />

tumors are characterized nowadays has contributed to a significantly<br />

improved outcome for patients. The blood cancer drug Gleevec, from<br />

Novartis, is often used to illustrate this. The drug is only given to<br />

patients who exhibit a specific variation in their genome. It is in<br />

this sense that the treatment is personalized. The resulting outcomes<br />

for patients are truly stunning: with the introduction of Gleevec, the<br />

five-year survival rate increased to close to 90%, compared to<br />

30% previously.<br />

This example shows how the understanding of the biology of a<br />

disease is an important determinant of the level of success one can<br />

expect from a treatment. In this context, it is not surprising that, in<br />

view of the remarkable advances in the understanding of tumors, just<br />

less than one-third of all medicines in development are geared toward<br />

cancer. With the surge in molecular biology and the completion of<br />

the Human Genome Project in 2003, the stage is set for other spectacular<br />

findings. It is noteworthy that it takes 14 years on average to<br />

bring a new medicine to market. Thus, today’s marketed products are<br />

mostly based on biological insights that date back to the late 1990s.<br />

In the meantime, a lot more has been learned.<br />

Another very promising development has occurred in the area of<br />

antibody-drug conjugates, as demonstrated by recent data for Roche’s<br />

T-DM1 for the treatment of breast cancer. Basically, the idea is to use<br />

an antibody’s specificity to direct a potent chemotherapy molecule to<br />

the targeted tumor, and only to the tumor, so that the drug develops<br />

its deleterious effect only at the desired site. T-DM1 has been shown<br />

to dramatically reduce classic side effects, such as hair loss, which<br />

arise from the systemic activity of conventional chemotherapy. This<br />

is as close as one can get to the “magic bullet” Paul Ehrlich once<br />

envisioned.<br />

The combination of biology and chemistry around 1900 was crucial<br />

for the successes of the pharmaceutical sciences in the 20th century.<br />

Similarly, at the beginning of the 21st century, the disciplines of<br />

biotechnology, molecular biology, genomics and bioinformatics could<br />

provide an equally fertile ground for breathtaking advances in medicine.<br />

While it is impossible to predict the exact timing of any future<br />

breakthroughs, research requires patience, perseverance as well as<br />

continued investment. As Louis Pasteur once said: “Luck favors the


GLOBAL INVESTOR 2.12 — 19<br />

14%<br />

7%<br />

7%<br />

43%<br />

* The Pharmerging group consists<br />

of China, Brazil, India, Russia,<br />

Mexico, Turkey, Poland, Venezuela,<br />

Argentina, Indonesia, South<br />

Africa, Thailand, Romania, Egypt,<br />

Ukraine, Pakistan and Vietnam.<br />

** The EU5 group consists of<br />

France, Germany, Italy, Spain and<br />

United Kingdom.<br />

Source: IMS Market Prognosis, May 2012<br />

8%<br />

10%<br />

7%<br />

19%<br />

36%<br />

20%<br />

Rest of Europe<br />

5%<br />

Rest of the World<br />

9%<br />

North America<br />

33%<br />

12%<br />

17%<br />

Pharmerging*<br />

30%<br />

EU5**<br />

13%<br />

Japan<br />

10%<br />

2006<br />

USD 658 bn<br />

2011<br />

USD 956 bn<br />

2016E<br />

USD 1175–1205 bn<br />

A truly global expansion<br />

Today, somewhat more than 10% of the<br />

world popu lation accounts for roughly twothirds<br />

of the worldwide pharmaceutical<br />

market – a ratio that serves as an indication<br />

of the theoretical expansion potential for<br />

drug sales. This is expected to shift dramatically<br />

over the coming years as emerging<br />

market (EM) governments continue to<br />

expand access to healthcare, and due to<br />

a growing middle class that increasingly<br />

demands state-of-the-art medical treatments<br />

and is willing to pay for these out of<br />

pocket. Emerging markets are currently<br />

undergoing the same transition from acute /<br />

infectious diseases to chronic /lifestyle<br />

diseases as the leading cause of death, as<br />

did developed markets in the middle of the<br />

20th century. The adoption of a western<br />

lifestyle leads to a rise in diseases, such as<br />

diabetes, high blood pressure and cancer.<br />

Already today, China is among the largest<br />

markets for diabetes treatments.<br />

Over recent years, pharmaceutical companies<br />

have started to allocate significant<br />

resources to emerging markets, in part to<br />

overcome an increasingly challenging environment<br />

in developed markets and in part<br />

triggered by improved protection of intellectual<br />

property. The expansion into EMs is not<br />

only seen as an opportunity for significant<br />

volume growth, but also as a means to tap<br />

into the local talent pool. Most large pharmaceutical<br />

companies meanwhile have R&D<br />

sites in China, for example.<br />

Even though governments in EMs are<br />

striving to contain healthcare cost inflation at<br />

an early stage, EMs nevertheless represent<br />

a significant and welcome source of growth,<br />

accounting for a growing share of sales.


GLOBAL INVESTOR 2.12 — 20<br />

Big data<br />

The “virtual” patient<br />

<br />

Future and Emerging Technologies Flagship Initiatives aims<br />

to use technological advances, such as the detailed analysis of<br />

individuals’ genes and proteins, to contain healthcare costs<br />

<br />

explain how.<br />

Giselle Weiss, freelance writer<br />

Giselle Weiss: How did the idea of the<br />

<br />

Hans Lehrach: After I joined the Max<br />

Planck Institute in 1994, I got involved in the<br />

Human Genome Project. It was clear that<br />

<br />

<br />

<br />

extremely important component of the medicine<br />

of the future. By 2000, we had started<br />

-<br />

<br />

Why?<br />

Hans Lehrach: Medicine is dangerous.<br />

A virtual patient is easier to revive than<br />

a real one. The average success rate of the<br />

28%,<br />

which means 72% of the patients who get<br />

treated at a very high cost – EUR30,000<br />

per treatment schedule – are actually more<br />

<br />

<br />

otherwise. We need computers to help<br />

<br />

Denis Hochstrasser is Director of the Department of Genetics and Laboratory Medicine<br />

at Geneva University Hospital, Switzerland’s largest acute-care facility. He was a co-founder<br />

<br />

Geneva Bioinformatics SA and Eclosion SA.<br />

complex effects of drugs. Denis always<br />

says …<br />

Denis Hochstrasser: … that most people<br />

would never get on an airplane that had<br />

<br />

In 2000, in a landmark study, the US National<br />

Institute of Medicine estimated that medical<br />

44,000 and 98,000<br />

US hospitals each year.<br />

A follow-up study in 2006 reported that medication<br />

errors in particular injure 1.5 million<br />

people each year, at a cost of USD 3.5<br />

<br />

Why has it taken so long to get to this point?<br />

Hans Lehrach: We previously were<br />

<br />

patient and every tumor. We didn’t have<br />

<br />

-<br />

<br />

But we were missing the detailed characterization<br />

of the patient. Now that we have<br />

<br />

<br />

What specifically could a model tell you?<br />

Denis Hochstrasser: Take a patient<br />

with leukemia. By comparing the patient’s<br />

healthy genome with that of one of the<br />

cancer cells, the model might suggest de-<br />

<br />

through treatment. And a model of the<br />

patient’s liver could indicate which drugs<br />

<br />

<br />

Do you really need a computer model to do<br />

that? Can’t you just rely on experience?<br />

Denis Hochstrasser: <br />

<br />

two or three things, not a thousand.<br />

We get swamped. Computers don’t. And<br />

today, we are inundated with information.<br />

In the old days, a physician would slap<br />

an X-ray up against the window to read it.<br />

Today, a typical scan produces many slices<br />

that are hard for a human to analyze<br />

<br />

looking. I still see patients, and doing<br />

hospital rounds involves consulting thousands<br />

of PDF<br />

<br />

<br />

Hans Lehrach: <br />

-<br />

<br />

that interact and do what you expect them<br />

to do in reality. If you were modeling the<br />

<br />

you would assume that sometimes they<br />

speed up or crash. For the virtual patient,


GLOBAL INVESTOR 2.12 — 21<br />

Photos: Thomas Eugster | Cédric Widmer<br />

we model physiological interactions and<br />

<br />

mental<br />

components of the organism.<br />

What will the virtual patient look like?<br />

Denis Hochstrasser: There are<br />

<br />

USA, uses personal health<br />

information to visualize three-dimensional,<br />

interactive anatomical models of individuals<br />

that run on the iPad or iPhone. Nhumi,<br />

a spin-off of IBMware<br />

plug-ins for displaying virtual human<br />

<br />

physical exercise and having your avatar<br />

<br />

your medical history and genomic makeup.<br />

The virtual patient is actually part of<br />

a larger project called ITFoM (Information<br />

Tech nology Future of Medicine) that is<br />

competing for funding from the European<br />

<br />

<br />

Hans Lehrach: In Europe, we spend<br />

around 11% of GDP on medical treatment.<br />

<br />

of aging societies. Moreover, people<br />

<br />

at the same time they stopped working<br />

under Bismarck. And as we are finding out,<br />

longer living does not necessarily translate<br />

into healthier living. We have a very strong<br />

economic incentive to try and change<br />

the healthcare system.<br />

It’s going to take an enormous amount<br />

of computing power, isn’t it?<br />

Hans Lehrach:<br />

<br />

of a weather report for 500 million Europeans.<br />

We know that, for every patient coming<br />

<br />

tion<br />

of the capacity of a nuclear reactor.<br />

It comes down to how much extra information<br />

and computing power will save you<br />

how much on the medical side.<br />

What do the skeptics say?<br />

Denis Hochstrasser: They say, with<br />

some reason, that the greatest advance in<br />

modern medicine was hand washing. Losing<br />

<br />

would cutting down on alcohol and giving up<br />

smoking. Not ITFoM. But the two are not<br />

mutually exclusive. People do not see themselves<br />

as they are. With a medical avatar that<br />

evolves as a person gets older, they might.<br />

Hans Lehrach: We are currently<br />

<br />

per year, generating many more data than<br />

Hans Lehrach <br />

<br />

<br />

<br />

we did in the entire ten years of the genome<br />

project. In my view, that information<br />

<br />

than the 28% we have in clinical practice.<br />

<br />

cine<br />

now. It’s clear that our models initially<br />

<br />

<br />

<br />

expect from ITFoM?<br />

Hans Lehrach:<br />

tualize drug development. For example,<br />

pharma companies could take drugs<br />

that have failed in clinical trials and get<br />

<br />

patients that actually respond to them.<br />

That would not just save costs and reduce<br />

risks. It would also save time. Look, a drug<br />

patent lasts 20 years. If you can cut the<br />

time to development, which typically is 19<br />

years, to 6 using this type of virtualization,<br />

<br />

<br />

<br />

What does ITFoM mean for ordinary<br />

humans?<br />

Hans Lehrach: If you give people a<br />

computer model of themselves that allows<br />

them to test what will happen if they don’t<br />

jog regularly and watch their diet, that’s<br />

relevant to them. Empowering people to<br />

have more control over themselves is a positive<br />

development and potentially more<br />

far-reaching than making classical medicine<br />

more efficient.<br />

<br />

example of you doing rounds at the hospital,<br />

<br />

Denis Hochstrasser: Instead of me waiting<br />

for the computer to download PDF files,<br />

it shows me an image of the patient and<br />

-<br />

<br />

a toe infection. I go to each of these alerts,<br />

<br />

<br />

the proper therapies with confidence<br />

<br />

edge<br />

and all the knowledge we have<br />

-<br />

<br />

<br />

<br />

<br />

Sounds useful.<br />

Denis Hochstrasser:


GLOBAL INVESTOR 2.12 — 22<br />

Misunderstanding<br />

“Chronic diseases can’t<br />

be prevented”<br />

Effective public<br />

health policy is key<br />

to preventing<br />

chronic diseases.<br />

For example, many<br />

countries have<br />

introduced laws<br />

and regulations<br />

aimed at controlling<br />

tobacco use by<br />

taxing productions,<br />

limiting sales to<br />

minors and re -<br />

st ricting smoking in<br />

public spaces.<br />

Photos: Stockbyte | Getty Images, Christian Schmidt | Corbis, Pia Tryde | Getty Images


GLOBAL INVESTOR 2.12 — 23<br />

How do you get<br />

people moving?<br />

Change their<br />

environment. In<br />

2011, as part of an<br />

effort to combat<br />

obesity, the Los<br />

Angeles County<br />

Department of<br />

Public Health<br />

released a “Model<br />

Design Manual for<br />

Living Streets”<br />

and invited every<br />

city to use it.<br />

Reality<br />

According to the World Health Organization, 60%<br />

of all deaths are due to chronic diseases, including<br />

heart disease and diabetes. Their causes, or risk<br />

factors, are known. Some risk factors, like age and<br />

heredity, cannot be changed. But others, such as<br />

unhealthy diet, lack of exercise and tobacco use,<br />

can be. In fact, WHO reckons that eliminating<br />

these ” risk factors could prevent 80%<br />

of premature heart disease, strokes and type 2<br />

diabetes, and 40% of cancers.


GLOBAL INVESTOR 2.12 — 24<br />

Genome sequencing<br />

The genomic doctor is in<br />

The Human Genome Project’s success in classifying the<br />

three billion “letters” comprising the human genome sequence<br />

is one of the most impressive efforts ever in biomedicine.<br />

Although a person’s genome can now be easily and relatively<br />

inexpensively sequenced, the ability to interpret it has just<br />

begun. Still, initial findings are already making an impact on<br />

medical care.<br />

Giselle Weiss, freelance writer<br />

Eric D. Green, genomics researcher, has worked at the National Human Genome Research<br />

<br />

he received Ph.D. and M.D. degrees from Washington University in Missouri, where he<br />

was appointed in 1992 as an Assistant Professor of Pathology, Genetics and Internal Medicine.<br />

Giselle Weiss: The Human Genome Project –<br />

the massive international push to map<br />

the genetic makeup of humans – concluded<br />

in 2003. In hindsight, what was most<br />

significant about it?<br />

Eric Green: Two things. The obvious one<br />

is to have produced the chemical blueprint<br />

for the incredibly complicated system that is<br />

the human body. That included developing a<br />

catalog of the genes that make the proteins<br />

that carry out everything we do, and also<br />

providing fundamental information about the<br />

code that gives out biological instructions in<br />

other ways. That’s foundational. It’s forever.<br />

It’s for all of humanity and it’s key.<br />

And the less obvious one?<br />

Eric Green: The Human Genome Project<br />

changed the culture of biomedical research.<br />

It did it in several ways, but most important<br />

is that it created a much greater willingness<br />

to share data and make it widely available<br />

as fast as possible. It also revealed the<br />

value of large teams of scientists working<br />

together, rather than individually, in the pursuit<br />

of audacious goals. These things continue<br />

to have huge consequences for science<br />

today.<br />

What originally drove the project?<br />

Eric Green: In the late 1980s, when all<br />

this was just starting, the number of diseases<br />

for which the specific genetic cause<br />

was known numbered just a few dozen.<br />

Yet we knew that there were thousands of<br />

genetic diseases. The rationale for the<br />

Human Genome Project was to open up<br />

the genetic equivalent of a black box.<br />

We wanted to get our hands on the information<br />

we needed to figure out the changes<br />

that cause devastating rare genetic diseases<br />

like Huntington’s disease and that predispose<br />

people to more common diseases like<br />

hypertension and cardiovascular disease.<br />

What are some of the earliest fruits<br />

that genomics will deliver clinically?<br />

Eric Green: I would lead with its effects<br />

on cancer. Because what’s happening with<br />

cancer is truly game-changing.<br />

In what way?<br />

Eric Green: Cancer is basically a disease<br />

of the genome. It involves cells that have<br />

had major genomic changes, aberrations<br />

that cause the cells to grow out of control.<br />

The tools that we have for sequencing<br />

genomes now allow us to look at the genome<br />

of any cancer and actually see what<br />

derangements it contains. Those derangements<br />

tell us why a cancer cell is a cancer<br />

cell, why it behaves the way it behaves,<br />

but more important, how it is broken.<br />

Photo: Steffen Thalemann


GLOBAL INVESTOR 2.12 — 25<br />

“The tools that we have for sequencing<br />

genomes now allow us to look at the<br />

genome of any cancer and actually see<br />

what derangements it contains.”<br />

Which enables you to do what?<br />

Eric Green: Everybody has known for<br />

some time that cancer is not one disease.<br />

People with the same apparent type of<br />

cancer can have very different outcomes.<br />

If you look at those cancers under a microscope,<br />

they look identical. But when you<br />

look at their genomes, they can look completely<br />

different. That information makes<br />

it possible, say, to predict a good outcome<br />

versus a bad one.<br />

So we cannot yet say we have<br />

better therapies?<br />

Eric Green: In most cases, no, but at<br />

least we have better ways of predicting<br />

outcomes. Worldwide, there are dozens of<br />

different cancer sequencing projects where<br />

many tumors of a particular type of cancer<br />

are being collected, sequenced and catalogued.<br />

We think that in the next few years,<br />

these efforts will change the face of<br />

cancer diagnostics for some cancers, and<br />

(fingers crossed!) maybe also provide better<br />

insights for how to treat cancer.<br />

It’s not just disease outcomes that are<br />

different. People respond differently<br />

to drugs too.<br />

Eric Green: How people respond to<br />

medication is also largely genetic. It has to<br />

do with how we metabolize drugs and with<br />

other things about how the drugs are acting.<br />

And we’re learning how to predict that in<br />

advance. There is the whole field of “pharmacogenomics”<br />

that basically uses information<br />

about an individual’s genome to determine<br />

which medication they should get.<br />

Pharmacogenomics is already standard care<br />

for certain medications involved in the<br />

treatment of AIDS, asthma and some types<br />

of cardiovascular disease.<br />

The cost of genome sequencing<br />

has fallen dramatically. Why?<br />

Eric Green: When the Human Genome<br />

Project ended in April of 2003, our institute<br />

published a paper describing a vision for<br />

the future of genomics and calling for the<br />

development of revolutionary new technologies<br />

for sequencing DNA. In fact, we asked,<br />

wouldn’t it be incredible if we could come<br />

up with a technology that would allow us to<br />

sequence a human genome for a thousand<br />

dollars?<br />

You had just sequenced the first<br />

human genome for a billion dollars!<br />

Eric Green: Which is why setting a goal<br />

of sequencing a human genome for a<br />

thousand dollars was, frankly, nothing short<br />

of audacious. But we knew the cost had<br />

to come down. We gave out millions of dollars<br />

to all sorts of scientists, hoping that they’d<br />

take risks and come up with some crazy new<br />

ideas. The private sector saw this as a huge<br />

opportunity as well, and poured in lots of<br />

money. Good ideas emerged, they worked,<br />

and what cost a billion dollars only ten years<br />

ago is now down to just a few thousand.<br />

What was the most surprising<br />

finding about the human genome?<br />

Eric Green: How few genes we have!<br />

For a long time, we figured that, because<br />

we are so complex and smart, the human<br />

genome would have many more genes than<br />

simpler organisms like fruit flies and worms.<br />

But in fact, we have around 20,000 genes<br />

(a few thousand more than a fruit fly<br />

and roughly the same number as a mouse).<br />

The other thing that’s been surprising is<br />

that the majority of the functional parts of<br />

our genome are not genes at all and do<br />

not directly code for protein.<br />

What do they do?<br />

Eric Green: We are still learning about<br />

those other functional parts. We know that<br />

many of them act like dimmer switchers,<br />

determining when and where and how<br />

much a given gene gets turned on, how<br />

much protein gets made and so forth. And<br />

that’s where we probably get most of our<br />

biological complexity.<br />

Earlier you mentioned that, aside from<br />

being able to predict response to this or that<br />

drug or treatment, one day, hopefully,<br />

we might even be able to make better drugs<br />

based on genomic information. What<br />

do we have to know to get to that point?<br />

Eric Green: I think it’s unrealistic to think<br />

about designing drugs just for us based<br />

on our own unique genomic makeup. That’s<br />

just not going to happen.<br />

What will happen?<br />

Eric Green: Genes act in complicated<br />

networks of pathways where A affects B and<br />

B affects C and C leads to D and so forth.<br />

And through genomics – the name we give<br />

to the discipline that studies the genome –<br />

we are learning about what pathways are<br />

altered in a given disease. And that immediately<br />

gives insight about what existing<br />

drugs or what newly developed drugs might<br />

be useful for compensating for that alteration<br />

in that pathway. So knowing which pathway<br />

is altered can actually be more important<br />

for developing therapies than just knowing<br />

what individual gene is broken.<br />

What has been the greatest<br />

disappointment of the genome?<br />

Eric Green: If there is a “disappointment,”<br />

it is that we are recognizing just<br />

how complicated the human genome is. It<br />

has been a bit of a reality check. Because<br />

it is not simply understanding the genes:<br />

my grandchildren, and probably my<br />

great-grandchildren, will still be interpreting<br />

and reinterpreting the human genome<br />

sequence. But it also means that the field<br />

of genomics is going to be a hot one for


GLOBAL INVESTOR 2.12 — 26<br />

The heart<br />

factory<br />

Providing high-quality medical care at an affordable cost is not just a challenge for rich countries.<br />

In poor countries, the nominal cost of hospital treatment may be lower, but poverty puts it<br />

well beyond the means of the vast majority of people. Indian heart surgeon and entrepreneur<br />

Dr. Devi Shetty thinks that the solution lies in economies of scale.<br />

Bernard Imhasly, journalist | Ryan Lobo, photographer


GLOBAL INVESTOR 2.12 — 27<br />

Dr. Devi Shetty is a successful entrepreneur and healthcare innovator,<br />

yet not too busy to do procedures in the OR, or to meet with patients.<br />

Narayana Hrudayalaya provides 10% of all the heart operations in India.<br />

As a young cardiologist in Kolkata, Dr. Devi Shetty treated Mother<br />

Teresa. When he later moved to the state of Karnataka, in South<br />

India, his father-in-law, a successful construction magnate, donated<br />

money for a hospital. Its name – Narayana Hrudayalaya (“God’s compassionate<br />

home”) – encapsulates Dr. Shetty’s vision: no person,<br />

however poor, should be denied first-class treatment merely because<br />

he or she cannot afford an operation. Today “NH,” in Bangalore, is a<br />

franchise that includes hospitals in five other cities, making it the<br />

largest provider of cardiac care in India. Close to 40% of operations<br />

are performed on poor patients. NH’s low break-even costs (around<br />

2,000 dollars) make it possible to apply surpluses from wealthier patients<br />

to cover the costs of those who cannot pay. And because NH<br />

does so many operations, quality is always improving.<br />

Success has not dimmed Dr. Shetty’s devotion to medicine. He<br />

still operates frequently and meets with patients. He wears blue scrubs<br />

even in his office, a plastic cap tied around his head. On a day in<br />

October he sits close to an elderly woman and explains her scans to<br />

her, while a visiting journalist and a representative from McKinsey wait<br />

their turn in another corner of the office.<br />

“Respect.” Dr. Shetty uses the word twice in the space of a few<br />

minutes after his patient – poor, barefoot and haggard-looking – has<br />

left. “You have to respect the poor. They come to us after their heart<br />

ailment has reached an advanced stage and their suffering has<br />

become acute.” Rarely do they have insurance. Seven years ago,<br />

Dr. Shetty launched an insurance scheme that now provides coverage<br />

for over one million families in Karnataka at the cost of ten rupees per<br />

person per month, or two dollars a year. Dr. Shetty uses the word<br />

again: “You have to treat money with respect.”<br />

Compassion and money are written in Dr. Shetty’s DNA. He was<br />

born to a large family in India’s South Canara region, on the western<br />

seaboard. His father died early of severe diabetes, leaving the nine<br />

Shetty children in dire economic straits. But the Shettys hail from ><br />

continued page 31


GLOBAL INVESTOR 2.12 — 28<br />

“How much money can you throw<br />

at the immensity of our social<br />

problems? It will run out very soon.”<br />

To help support Dr. Shetty’s low-cost healthcare coverage model, which gives millions of India’s<br />

poor access to top-quality medical care, short nursing courses are given to patients’ family members<br />

so that they can assist the skeleton staff in delivering post-operative nursing care.


GLOBAL INVESTOR 2.12 — 29


GLOBAL INVESTOR 2.12 — 30


GLOBAL INVESTOR 2.12 — 31<br />

A patient recovers after surgery at one of Dr. Shetty’s hospitals. Despite handling 37 operations a day,<br />

the NH franchise is still far from meeting demand. The group will expand to 14 hospitals by next year.<br />

a business community that understands both the power of money as<br />

a force for doing good and the reality of the bottom line. “Charity is<br />

not scalable,” Dr. Shetty told the Indian daily “Economic Times” after<br />

it recently voted him Entrepreneur of the Year.<br />

Asked what that means, Dr. Shetty replies, “How much money can<br />

you throw at the immensity of our social problems? It will run out very<br />

soon.” Consequently, over time Dr. Shetty has recalibrated his business<br />

model. Now, his is tightly focused on scaling up. “2.5 million Indians<br />

need a heart operation,” he says. “Even with 37 operations a day, we<br />

merely scratch the surface of the problem. We need to expand.” A year<br />

from now, there will be 14 hospitals, all committed to the same goals.<br />

They will replicate the model of Health City, a complex that has sprung<br />

up just behind the original NH in Bangalore, offering a variety of medical<br />

specialties to the poor at low cost through economies of scale.<br />

“We perform 10% of all the heart operations in India,” says Viren<br />

Shetty, Dr. Shetty’s eldest son and an administrator for NH. “Thus,<br />

we can pool resources like blood banks and lab testing. It also gives<br />

us bargaining power. We can buy consumables like sutures as well<br />

as expensive MRI (magnetic resonance imaging) machines at very<br />

competitive rates.”<br />

Another of Dr. Shetty’s healthcare innovations is social: his hospital<br />

in Mysore provides facilities for family members to stay with<br />

patients and support the skeleton staff in delivering post-operative<br />

nursing care. They are given a short nursing course. Even patients<br />

get involved so they can become their own nurse once they are home<br />

again. “We hope to make this a model for India,” says Dr. Shetty, “and<br />

elsewhere as well.” Indeed, his high-quality, low-cost model has attracted<br />

interest far beyond his homeland.<br />

Viren Shetty pulls out his iPhone and points to a text message that<br />

has just come in. It shows the previous day’s income and expenditure<br />

for one of the NH hospitals, as well as the operating cash flow figures<br />

derived from it. Each of the NH hospitals is treated as a profit center<br />

and must generate an outline balance sheet – every day. Dr. Shetty<br />

explains: “A balance sheet every month is like a postmortem report.<br />

But a daily summary is a diagnosis. It helps us to get healthy hospital


GLOBAL INVESTOR 2.12 — 32<br />

Mobile phones and telemedicine<br />

eHealth for all<br />

The developing world has adopted mobile telephony at astonishing<br />

rates, with population and geographic coverage nearing 90%,<br />

even in Africa. The technology is proving an invaluable tool<br />

for sharing health information and gathering data from remote<br />

and underserved regions. But “eHealth” solutions are only as<br />

good as the institutions that support them.<br />

Giselle Weiss, freelance writer<br />

Listen to this article on Global Investor’s Knowledge Platform:<br />

www.credit-suisse.com/globalinvestor<br />

S. Yunkap Kwankam, CEO, Global eHealth Consultants and Executive Director, International<br />

Society for Telemedicine and eHealth, Geneva. Born in Cameroon, he earned his PhD in<br />

electrical engineering from North eastern University. He worked in the USA before becoming<br />

Professor and Director at the Center for Health Technology at the University of Yaoundé.<br />

He was Coordinator of eHealth at the WHO in Geneva for four years.<br />

Giselle Weiss: Information and communications<br />

technology (ICT) has pretty much<br />

transformed the world as we know it. But it<br />

has not transformed healthcare. Why?<br />

S. Yunkap Kwankam: It actually has<br />

transformed healthcare. Perhaps not to the<br />

extent that it has transformed other aspects<br />

of life. In the day-to-day, you cannot go<br />

anywhere without running into IT-enabled<br />

systems. Whereas in health, as a patient, it<br />

is not very obvious to you what ICT systems<br />

are behind the services you’re receiving.<br />

But health workers see the transformations<br />

that have occurred in the health system<br />

thanks to ICT. In fact, we say that ICT is the<br />

third pillar of the health industry.<br />

What are the first two?<br />

S. Yunkap Kwankam: Chemistry, which<br />

in the 19th century launched what would<br />

become the pharmaceuticals industry, and<br />

physics, which in the last century gave<br />

us imaging systems and equipment. ICT is<br />

the foundation of the knowledge-based<br />

health systems of the 21st century. It really<br />

has had a profound impact.<br />

You talk about mobile phones as an<br />

enabling technology for healthcare<br />

in the developing world.<br />

S. Yunkap Kwankam: Close to 5.9 billion<br />

of the world’s people have access to a<br />

cell phone. In Africa, both population and<br />

geographic coverage reach around 90%.<br />

It’s the technology of choice.<br />

For what?<br />

S. Yunkap Kwankam: Patients reaching<br />

health workers, or health workers communicating<br />

among themselves, for one. Just<br />

the communication aspect is an area of<br />

significant impact. Roads and other forms<br />

of infrastructure are so poor that communication<br />

assumes even greater importance.<br />

Can you give me a specific example?<br />

S. Yunkap Kwankam: One of the<br />

applications that is being used currently is<br />

rapid SMS. It allows you to send and<br />

receive data between a cell phone and a<br />

computerized database. For example, in<br />

Bonsaaso, in the Amansie-West District of<br />

Ghana, the Millennium Villages Project<br />

uses a rapid SMS application called Child-<br />

Count+. Mothers enter and send data<br />

relating to their children’s health to project<br />

staff, who record and manage it. This site<br />

also has a telemedicine consultation center<br />

to deliver health services beyond the<br />

physical reach of the healthcare provider.<br />

How does that work?<br />

S. Yunkap Kwankam: In this case,<br />

community health workers in the Bonsaaso<br />

Photo: Cédric Widmer


GLOBAL INVESTOR 2.12 — 33<br />

cluster of villages go around the community<br />

and attend to patients. If they encounter a<br />

problem that they are unable to solve, they<br />

call a nurse or a midwife, or eventually a<br />

doctor for advice about what to do.<br />

How do mothers find out<br />

about these things?<br />

S. Yunkap Kwankam: With SMS you can<br />

broadcast a message to every subscriber<br />

on your network. For example, the MAMA<br />

project (Mobile Alliance for Maternal<br />

Action) provides free health messages to<br />

new and expectant mothers around the<br />

world. Mothers register for the service by<br />

indicating the expected due date or the<br />

birthday of their infant.<br />

But communication is just one<br />

of theadvantages you mentioned.<br />

S. Yunkap Kwankam: Yes, the other is<br />

capturing and analyzing good data to make<br />

informed decisions. An example of that is<br />

SMS for Life, which was trialed in Tanzania<br />

using text messages and electronic<br />

mapping technology to solve a problem<br />

of stockouts of antimalarial drugs.<br />

Before that, central planners did not<br />

know what medicines were available<br />

in what centers.<br />

Cell phones for health!<br />

S. Yunkap Kwankam: Yes and no. The<br />

World Health Organization (WHO) Commission<br />

on Social Determinants of Health<br />

has pointed out clearly that you cannot just<br />

focus on improving the health system.<br />

If you look at what produces health, it is<br />

water and sanitation, food and nutrition,<br />

housing and education. In actual fact, you<br />

have to fix entire economies. You have to<br />

fix governance. You have to fix agriculture.<br />

You have to fix communications.<br />

The major problem faced in many<br />

developing countries used to be that<br />

of communicable diseases.<br />

S. Yunkap Kwankam: That was then.<br />

Now, as life expectancy increases, chronic<br />

diseases are beginning to make up a<br />

greater share of the disease burden. Moreover,<br />

there are huge shortages of health<br />

workers. A WHO report published in 2006<br />

listed 53 countries worldwide where the<br />

number of doctors, midwives, nurses and<br />

pharmacists, per capita, was insufficient<br />

to provide basic services. Thirty-three of<br />

those countries were in sub-Saharan Africa.<br />

Which implies what, in terms of ICT?<br />

S. Yunkap Kwankam: We have to<br />

explore what ICT can do for these other<br />

pathways to good health. We have to shift<br />

the emphasis from ICT for health to ICT<br />

“We have to shift the emphasis from ICT<br />

for health to ICT for development because<br />

many of the challenges that these countries<br />

face are really problems in development,<br />

and not just health alone.”<br />

for development because many of the<br />

challenges that these countries face are<br />

really problems in development and not just<br />

health alone. Another compelling reason<br />

for the shift is that many of the decisions<br />

about investing in infrastructure for ICT in a<br />

country are out of the purview of a health<br />

minister. But health considerations need to<br />

be part of the thinking when that infrastructure<br />

is being put in place.<br />

In the West, we take infrastructure<br />

for granted.<br />

S. Yunkap Kwankam: When I talk about<br />

telemedicine, I always cite the example<br />

of Medgate, out of Basel. Medgate is very<br />

successful. The service currently handles<br />

around four thousand or five thousand<br />

patients a day: people call in either by<br />

phone or the Internet. Statistics show that<br />

half of the people who call in get the<br />

problems resolved. And that’s terrific! But<br />

behind the simple technology of using<br />

a cell phone to call a doctor in the Medgate<br />

center lies a lot of infrastructure, including<br />

payer systems (i.e. insurance schemes),<br />

electronic prescribing and a stable supply<br />

of electricity. In an African country, there<br />

is no guarantee. The infrastructure adds a<br />

layer of complexity to the problem.<br />

Setting aside for a moment the broader<br />

issue of development, what are<br />

some of the limitations of ICT itself?<br />

S. Yunkap Kwankam: One of the biggest<br />

limitations that the technology faces<br />

has to do with legal and regulatory issues.<br />

When you carry out an intervention that<br />

spans several jurisdictions – or countries –<br />

knowing which laws to apply and who has<br />

responsibility can be quite murky. The<br />

regulatory environment has not kept pace<br />

with the advances in technology. Digital<br />

signatures are a case in point. In the end,<br />

you need a paper signature to validate<br />

the electronics. It’s a real bottleneck. So<br />

is interoperability of systems. Cyber abuse<br />

is another obvious problem.<br />

You have constructed a list of six eHealth<br />

“grand challenges” (see box). Could<br />

you share one or two of them with us?<br />

S. Yunkap Kwankam: One is what I call<br />

going to scale. In other words, ICT interventions<br />

have to be commensurate with the<br />

size of the problem. Another is to anticipate<br />

where the health system is going, and use<br />

technology to stay ahead of the game.<br />

The power of ICT is staggering if you think<br />

of it in terms of people, processes and<br />

technology. Leveraging that power can do<br />

<br />

Six eHealth<br />

grand challenges<br />

1. Creating a “knowledge commons” for<br />

eHealth, a widely available repository<br />

of information on eHealth that is global<br />

in scope.<br />

2. Scaling up eHealth interventions,<br />

based on evidence, to a size<br />

commensurate with the magnitude of<br />

the problems to be addressed.<br />

3. Creating integrated eHealth systems<br />

to resolve the perennial issues of siloed<br />

systems and lack of interoperability.<br />

4. Transforming health workers into<br />

ePracti tioners and building individual<br />

and institutional capacity to use<br />

eHealth tools and services.<br />

5. Developing information and<br />

communications technology (ICT) for<br />

health by viewing health as a production<br />

function, and investigating where<br />

ICT can support it.<br />

6. Building ICT for the health system<br />

of the future by anticipating future<br />

needs, thereby reducing the time lag<br />

<br />

intervention to seeing the impact.<br />

Source: S. Y. Kwankam, “Bulletin of the World Health<br />

Organization,” vol. 90, 2012, pp. 395–397.


I/8<br />

II/13<br />

IV/40<br />

V/47<br />

Beyond pills III<br />

Getting things right<br />

Anyone who has ever forgotten something at the grocery store<br />

because they left their shopping list at home can understand<br />

the simple brilliance in making a list. But when Harvard surgeon<br />

Atul Gawande suggested making a surgical checklist to his<br />

colleagues, some 20% balked. Gawande persisted and codified the<br />

benefits of doing so in his bestseller “The Checklist Manifesto:<br />

How to Get Things Right” (2009). Independent studies of the<br />

effect of surgical checklists show that they can reduce mortality<br />

rates by one-third – if everything on the list is followed.<br />

Atul Gawande<br />

Photo: Alyson Aliano, Redux, Redux, laif


GLOBAL INVESTOR 2.12 — 35<br />

Paying for healthcare<br />

Japanese<br />

lessons<br />

Just who pays for healthcare, and how much, depends on varying views of what<br />

constitutes “appropriate” treatment, the amount of income that providers<br />

expect to earn and patients’ expectations of healthcare. Consequently, healthcare<br />

expenditures have a built-in (albeit unsustainable) mechanism for escalation.<br />

Japan’s single-payment system provides one approach to containing costs.<br />

Naoki Ikegami, health economist, Keio University, Tokyo<br />

There are several key issues in paying for healthcare. The first is: what<br />

constitutes “appropriate treatment”? Patients tend to think that this<br />

is a black-and-white issue. In other words, for any given condition,<br />

there is only one course of treatment that is the most appropriate.<br />

However, most healthcare falls in a gray area referred to by physicians<br />

as “it depends” (on the patient). What they do not say is that it also<br />

depends on the resources available, their personal inclinations based<br />

on where they have been trained and how they are paid. If their income<br />

is linked to their activities, the white “appropriate” area will expand.<br />

On the other hand, if income and activities are not linked, this area<br />

will contract, and there will be waiting lists of patients who have<br />

conditions not needing immediate treatment.<br />

The second issue is that healthcare expenditures for the patient,<br />

insurance plans and government represent income for physicians and<br />

hospitals. Personnel costs in high-income countries are typically about<br />

half of the total. So when healthcare providers talk of “costs,” they are<br />

really talking about their income. Should physicians earn about the<br />

same as the average worker or ten times more? How much should they<br />

earn relative to nurses? In many middle-income countries, and among<br />

some specialties in the USA, physicians earn ten times more than<br />

nurses. Limiting delivery to specialists and limiting entry only to those<br />

well trained are said to be prerequisites for maintaining quality. ><br />

Sometimes<br />

appropriate<br />

Physician<br />

Always inappropriate<br />

Always appropriate<br />

Always inappropriate<br />

Patient<br />

01_What is “appropriate” treatment ?<br />

Patients frequently see appropriate healthcare interventions as a<br />

black-and-white issue, whereas for physicians, the question of whether<br />

or not to treat falls into a gray area. Source: N. Ikegami


GLOBAL INVESTOR 2.12 — 36<br />

care<br />

will become a greater<br />

issue in Japan despite<br />

the fact that its health<br />

expenditures have been<br />

relatively well contained.”<br />

For example, in France, only neurologists can diagnose Alzheimer’s<br />

disease and start prescribing targeted drugs. But these restrictions<br />

also reward physicians in some specialties with high incomes.<br />

The third issue is the patient’s expectations of healthcare. The<br />

wonders of healthcare are widely publicized by the media. Accordingly,<br />

in a life-or-death situation, most patients are likely to grasp<br />

at straws, no matter how low the probability of recovery is, or how<br />

much it costs. Many are prepared to sell all their assets and incur<br />

heavy debt if services are not made available by the government. A<br />

low-income earner may be resigned to a low level of housing, but not<br />

to a low level of healthcare. Such being the public sentiment, it is<br />

difficult for any elected politician, except, perhaps, in the USA, to<br />

explicitly state that a patient with low income is not entitled to the<br />

same quality of healthcare as a patient with high income.<br />

No way but up<br />

02_Containing healthcare costs by means<br />

of a single-payment system<br />

Annual changes in Japan’s GDP, medical expenditures and fee schedule<br />

global revision rate, 1980 – 2010. Source: “Health Affairs,” May 2012, p. 1052<br />

%<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

–2<br />

–4<br />

–6<br />

–8<br />

1980 1985 1990 1995 2000 2005 2010<br />

Gross domestic product (nominal)<br />

Fee schedule global revision rate<br />

Medical expenditures (nominal)<br />

Given that this is the nature of healthcare, it comes as no surprise that<br />

healthcare expenditures have a built-in mechanism for escalating.<br />

Based on past trends, in 2000 the US Centers for Medicare and<br />

Medicaid Services estimated that the health expenditures share of the<br />

GDP would be 38% in 2075. However, in other high-income countries,<br />

such levels of expenditures cannot be even contemplated. The basic<br />

reason is simple: government must contain total healthcare expenditures<br />

because there is a limit to which those with high income and<br />

good health are willing, or more correctly coerced, to pay for the care<br />

of those with low income and chronic illness.<br />

At a more practical level, healthcare competes with other public<br />

services in the annual budget allocation process. This is true whether<br />

health expenditures are primarily funded by taxes, as in the UK and<br />

Nordic countries, or by social insurance premiums as is the case in<br />

Germany and France. The reason it also applies to the latter is because<br />

revenue from premiums must be supplemented by taxes in order to<br />

keep labor costs at an internationally competitive level (typically, half<br />

of the premiums are paid by employers). Thus, how much could be<br />

<br />

Incidentally, making patients pay more does not have much impact<br />

because of the 80:20 rule in health expenditures. That is, 80% of the<br />

total expenditures are spent by 20% of the patients with high costs.<br />

portion<br />

paid by patients with high costs must be increased. However,<br />

forcing them to pay such high amounts would negate the rationale for<br />

governments to finance healthcare.<br />

How, then, can health expenditures be contained? The problem of<br />

containment is not related to how the healthcare system is structured.<br />

For example, Japan’s system has many features that are similar to that<br />

of the USA: over 3,000 health insurance plans, and a delivery system<br />

that is dominated by the private sector. Nor does the government<br />

impose a tight global budget. Providers are basically free to invest and<br />

deliver any service that they think is needed by their patients. As a<br />

consequence, waiting lists are not a social issue. But, as a share of<br />

the GDP, Japan’s health expenditures are only 8.5%, compared with<br />

16.4% in the USA. This difference can mainly be explained by the fact<br />

that virtually all prices and conditions for billing are set by the Japanese<br />

government (see Figure 2).<br />

A single fee schedule key to controlling costs<br />

In the biennial revision of prices, the prime minister first decides on a<br />

so-called global price revision rate based on his evaluation of the<br />

political and economic situation. Next, the price of each item is revised


GLOBAL INVESTOR 2.12 — 37<br />

Photo: Benjamin Parks<br />

individually by the health ministry based on policy priorities, negotiations<br />

and surveys. For example, in the 2002 revision, the global rate<br />

was reduced by 2%, but the price of taking an MRI (magnetic resonance<br />

image) of the head was reduced by 30% because the number<br />

of MRI examinations had increased “inappropriately.” On the other hand,<br />

in the 2008 revision, prices in emergency care and obstetrics were<br />

increased because the government had to respond to media reports<br />

of deficiencies in these areas. Drug prices are generally revised more<br />

objectively, based primarily on the result of a market price survey. The<br />

selling price is typically lower than the price set by the government<br />

because of competition among distributors. Once the actual market<br />

prices have been determined, the revised price is set so that it is only<br />

2% higher than its volume-weighted average market price. These<br />

revisions have resulted in a downward spiral of drug prices.<br />

Revisions of the global rate are reflected in the annual growth<br />

rate of health expenditures. However, expenditures also increase by<br />

non-price factors: advances in technology and demographic factors,<br />

which together have led to annual increase rates of 2% to 3%. An<br />

example of the former is the transfer in “appropriate” imaging equipment<br />

from a simple X-ray to a CAT (computer-assisted tomography)<br />

scan to an MRI, and now to a PET (positron emission tomography)<br />

scan. Until the 1980s, demographic factors used to consist mainly of<br />

increases in population, but since then, the most influential factor<br />

has been the aging of society. The percentage of the population aged<br />

65 and over has been increasing at the rate of 1% every two years;<br />

the current proportion is 23%, making Japan the oldest country in<br />

the world. Incidentally, nominal increases in GDP are more important<br />

than real (GDP-deflated) increases because the price of health services<br />

tends to be determined relatively independently of the consumer<br />

price index.<br />

When the economy was growing at the rate of 5%, as it did in the<br />

1980s, the ratio of health expenditures to GDP remained constant<br />

because small increases in the global rate and increases due to nonprice<br />

factors could be absorbed. But since the 1990s, the economy<br />

has stagnated, and as a result, the share of health expenditures has<br />

increased. Meanwhile, the national debt, already twice GDP, continues<br />

to increase. How to finance healthcare will become a greater issue<br />

in Japan despite the fact that its health expenditures have been relatively<br />

well contained. In order to meet this challenge, the government<br />

must negotiate with provider organizations so that the services delivered<br />

and the income levels of healthcare professionals can be made<br />

<br />

<br />

Naoki Ikegami is Professor and Chair of<br />

the Health Policy and Management<br />

Department at Keio University School<br />

of Medicine. He has served as a consultant<br />

to the World Health Organization and<br />

the World Bank. He is currently President<br />

of the Japan Health Economics Association<br />

and is past President of the Japan Society<br />

for <strong>Healthcare</strong> Administration. He is<br />

also a Senior Fellow at the University of<br />

Pennsylvania’s Wharton School.


GLOBAL INVESTOR 2.12 — 38<br />

Low-cost medical technology<br />

Do-it-yourself<br />

tools for health<br />

The lack of appropriate medical technologies in resource-poor<br />

areas has spurred device “hackers” to create construction<br />

sets for medical equipment that healthcare users and providers<br />

can assemble themselves. This doesn’t just solve an immediate<br />

equipment problem. It also encourages invention.<br />

José Gómez-Márquez, medical device designer, Little Devices Lab, Massachusetts Institute of Technology<br />

Listen to this article on Global Investor’s Knowledge Platform:<br />

www.credit-suisse.com/globalinvestor<br />

Modular, color-coded parts made of rugged materials allow medical professionals in resource-poor settings to design<br />

medical technologies that may be better suited to the particular challenges of their environment than high-tech devices.<br />

In a Nicaraguan coffee village, Mauro Perez,<br />

father of a one-year-old, learned to make a<br />

nebulizer that would later nurse his daughter<br />

out of a month-long pneumonia crisis. His<br />

shopping list at the hardware store? Tubing,<br />

an aerosolizing cup, a bicycle pump and a<br />

paper filter. Two hours away, nurse Danelia<br />

Urbina uses a do-it-yourself (DIY) stethoscope<br />

attachment made out of overhead<br />

transparency slides to transmit heart sounds.<br />

In Ethiopia, a team of engineers at Addis<br />

Ababa Institute of Technology took discarded<br />

television components and used them to<br />

create a device that measures oxygen in the<br />

blood called a pulse oximeter. This is the world<br />

of DIY medical technology, an emerging field<br />

in low-fi medical equipment in emerging<br />

markets. Motivated by enabling technologies,<br />

a growing number of users are venturing<br />

beyond their role as patients and healthcare<br />

providers to become inventors. For healthcare<br />

in the developing world, invention still<br />

matters.<br />

An article in the August 2012 issue of the<br />

prestigious medical journal “Lancet” reports<br />

that 80% of all medical devices in developing<br />

countries are provided through donations.<br />

Only about 40% of these actually function.<br />

Many are dead on arrival, having been designed<br />

to operate not in rugged environments,<br />

but instead in hospitals in OECD countries<br />

with ample replacement parts, reliable training<br />

and solid infrastructure. In clinics found<br />

in resource-poor settings, these particular<br />

design criteria are irrelevant.<br />

Our lab at the Massachusetts Institute of<br />

Technology designs devices aimed at emerging<br />

markets using a strategy centered on<br />

user empowerment. Our partners in developing<br />

countries are our co-designers, not just<br />

our customers. Rather than wait for the health<br />

system to mature and catch up with modern<br />

medical technology, we push the technology<br />

to adapt to the system as it stands. When<br />

your patients are at stake, you don’t wait for<br />

the highway to be built – you design the medical<br />

device equivalent of a Land Rover.<br />

In this setting, selecting the right design<br />

criteria is key. It involves much more than<br />

equipping a device with solar panels, and waterproofing<br />

and ruggedizing it. For example,<br />

in low-income countries, scarcity drives the<br />

reuse of devices that should not be reused,<br />

like needle syringes. Here, a smart design<br />

specification is to force disposability of the<br />

instrument (auto-disable syringes).Wireless<br />

data transfer enables performance tracking<br />

and alerting of remotely located surgical<br />

sterilizers, medicine coolers and neonatal in-<br />

Photos: Jeff Harris | David Carmack


GLOBAL INVESTOR 2.12 — 39<br />

cubators. Finally, taking advantage of locally<br />

available parts to produce medical equipment<br />

helps to lower production costs and increase<br />

fabrication know-how, which in turn promotes<br />

adoption of technology.<br />

Design strategies<br />

Once the design criteria have been established,<br />

the key is to figure out how to achieve<br />

them. This process of invention and design<br />

can be kick-started using a series of strategies.<br />

For instance, hybridization is a mash-up<br />

of two very different objects that transforms<br />

them into more than the sum of their parts.<br />

Cell phone microscopes, such as those from<br />

MIT’s Camera Culture group, are a good illustration.<br />

At its most basic, the device is a<br />

lens on a camera connected to a walkietalkie.<br />

The long-run potential of such combinations<br />

is a network of devices armed with<br />

image recognition algorithms that can share<br />

information and predict disease: the end result<br />

is an early warning system you can store<br />

in your pocket.<br />

Another strategy is the combination of<br />

vintage technologies with modern applications.<br />

What we call “improvisation hunting”<br />

seeks inspiration in the daily efforts of people<br />

in developing country settings to cobble<br />

together their own medical solutions. One<br />

example is the origami asthma spacer designed<br />

at Stanford University in California<br />

after researchers noticed that physicians in<br />

Latin America used cut-up Coca-Cola bottles<br />

to serve as inhaler spacers. This is a 50-cent<br />

innovation for a disease that affects 40 million<br />

Latin American patients.<br />

Once we have decided on a design strategy,<br />

we begin the process of rapid prototyping<br />

through trials in the field. A month in front<br />

of potential users in real-world settings is<br />

worth more than a year in a lab full of whitecoated<br />

engineers. This approach produced<br />

technologies such as our Solarclave (a solarpowered<br />

device for sterilizing surgical tools),<br />

microfluidic (lab-on-a-chip) technologies for<br />

diagnosing diseases and environmental conditions,<br />

low-cost prosthetics, and a DIY device<br />

toolkit.<br />

Arbitraging the supply chain<br />

In the developing world, being locally available<br />

need not mean bamboo and “natural” materials.<br />

Toys have emerged as part of a vast global<br />

supply chain that offers opportunities for<br />

dual-use engineering. For example, the ratchet<br />

mechanism in a toy helicopter can double<br />

as trigger mechanism for a dry powder inhaler.<br />

Electronics inside a talking doll can be<br />

José Gómez-Márquez was born and raised in Honduras. He directs the Little Devices Lab<br />

at the Massachusetts Institute of Technology (MIT) and teaches D-Lab: Health, a course on<br />

designing global health technologies. He is a three-time MIT IDEAS Competition winner,<br />

including two Lemelson Awards for International Technology. In 2009, he was selected for<br />

“Technology Review” magazine’s list of young innovators under 35 (T35), which also named<br />

him Humanitarian of the Year.<br />

repurposed to prototype an alarm for an intensive<br />

care unit. The tight manufacturing<br />

tolerances of Lego bricks lend themselves to<br />

precision diagnostics for modular lab-on-achip<br />

applications.<br />

Helping to foster ingenuity<br />

Construction sets like those of our MEDIKit<br />

Project, now part of LDTC+Labs LLC, consist<br />

of building blocks – traditional devices transformed<br />

into modular, color-coded parts – that<br />

empower doctors and nurses in developing<br />

countries to invent their own medical technologies.<br />

The kits span six areas of medical<br />

technology: drug delivery, paper diagnostics,<br />

microfluidics, prosthetics, vital signs and surgical<br />

instrumentation. The kits show users<br />

how the devices work, enabling them to rearrange<br />

the different component parts to create<br />

a variety of unique devices.<br />

Medical technologies for developing countries<br />

must be affordable and contextually<br />

appropriate. With the right combination of<br />

research and development investment, they<br />

can be profitable. The combination of growing<br />

government health expenses, persistent lack<br />

of infrastructure, and rapid advances in enabling<br />

technologies (rapid prototyping, mobile<br />

telephony, programmable electronics) is<br />

opening the door for many devices to have<br />

an impact on health systems. There is a<br />

strong case for investing in the research and<br />

development and commercialization stages<br />

of the sector. There is also growing evidence<br />

that these technologies can trickle up to developed<br />

world markets. Adherio, a technology<br />

we created for ensuring that Pakistani<br />

patients with tuberculosis follow through on<br />

their medication, is now being transferred to<br />

the USA, where lack of patient compliance<br />

costs an estimated USD 290 billion a year.<br />

Distributed (i.e. non-centralized) and “pop-up”<br />

labs in developing world hospitals are becoming<br />

an attractive option for expensive institutional<br />

research and development centers<br />

with high overheads.<br />

The future is bright for DIY medical technology<br />

thanks to enabling technologies,<br />

global networks of everyday innovators and<br />

the promise of helping scores of patients who<br />

<br />

<br />

With special thanks to Anna Young of Little Devices Lab<br />

for analysis and research.


I/8<br />

II/13<br />

III/34<br />

V/47<br />

Beyond pills IV<br />

Mobile mental health<br />

The World Health Organization estimates that some 450 million<br />

people worldwide suffer from mental disorders. Moreover,<br />

social stigma and a lack of psychiatrists hinder treatment. In India,<br />

where there is one licensed psychiatrist for every 400,000 people<br />

(the USA has 58 per 400,000), a roving RV is changing that.<br />

The Chennai-based Schizophrenia Research Foundation (SCARF),<br />

which despite its name covers a range of mental health issues,<br />

now reaches 800 villages, connecting rural patients with generally<br />

urban-based psychiatrists via teleconferencing. Demand is high,<br />

leaving each patient with only 20 minutes for a consult.<br />

Schizophrenia Research Foundation<br />

Photo: Schizophrenia Research Foundation, India


GLOBAL INVESTOR 2.12 — 41<br />

Mental health in India<br />

The neglected<br />

cousin<br />

In India, longer lifetimes, growing rural-urban migration, smaller families and rapid economic<br />

change all represent stress factors that pose an increasing challenge to mental health with<br />

consequences that are both personal and far-reaching. Although policy makers agree on a broad<br />

strategy for addressing the problem, previous inattention to it and a lack of human resources<br />

mean that implementation will not be easy.<br />

Ajay Mahal, health economist, Monash University, Australia, and Victoria Fan, research fellow, Center for Global Development, Washington, D. C.<br />

According to a recent study in the medical journal “Lancet,” nearly<br />

187,000 suicides occur in India annually. Suicides, particularly among<br />

rural Indian households, have attracted much attention as an unintended<br />

side effect of the Indian growth story and are often linked to loss of<br />

livelihood and indebtedness. Less well appreciated is the broader<br />

public health challenge of mental illness, an important underlying risk<br />

factor for such deaths. In fact, excessive attention to mortality may<br />

have detracted attention from morbidity – departures from a state of<br />

good health and normal functioning – where the impact of mental<br />

illness is mostly felt. Available data suggest that impaired cognitive<br />

7.5% and<br />

11% of Indians aged 60 years and over. But dementia isn’t the only<br />

problem in this sector of the population. In some parts of the country<br />

depression among the elderly has reached rates in excess of 50%.<br />

An illness burden second only to cardiovascular disease<br />

Among younger adults, various types of “mood disorders,” including<br />

depression, are common. Rapid increases in alcohol sales and household-level<br />

studies showing high frequency of alcohol consumption on<br />

a daily basis suggest that alcohol dependence is on the rise. Children<br />

Research found that nearly 13% of children below 15 years of age<br />

suffer from mental retardation and behavioral problems. Recent efforts<br />

to collect nationally representative information on the state of mental<br />

health in India’s population have been marred by controversy, but<br />

there is little disagreement among mental health experts about its<br />

growing significance. The World Health Organization estimates that<br />

mental health conditions account for around 10% of India’s burden of<br />

ill health and death, second only to cardiovascular disease among<br />

non-communicable conditions.<br />

Health outcomes are not the only casualty of mental illness. Research<br />

for developed countries also points to serious adverse economic<br />

consequences. One recent study for Europe concluded that<br />

mental health problems would cost every European household roughly<br />

USD 2,800 in costs of treatment and productivity losses. Similar<br />

data are unavailable for India, but three factors suggest that economic<br />

outcomes of mental illness in India could be comparatively<br />

worse. First, either many people with mental illness belong to the<br />

most economically productive age-groups, or these disorders occur<br />

among children, with implications for the future quality of the labor<br />

force. Second, stigma attached to mental illness and smaller family<br />

are also at risk. One 1990s study of the Indian Council for Medical sizes increase the risk that the emotional and economic burden of >


GLOBAL INVESTOR 2.12 — 42<br />

“Existing third-party public<br />

and private insurance<br />

plans in India do not cover<br />

expenses for care related<br />

to mental health, so<br />

an estimated 79 % of the<br />

total cost is paid for out<br />

of pocket.”<br />

Victoria Fan joined the Center for Global<br />

Development after completing her doctorate<br />

at the Harvard School of Public Health,<br />

where she wrote her dissertation on health<br />

systems in India. She has worked at<br />

various non-governmental organizations in<br />

Asia and has served as a consultant<br />

for the World Bank and the World Health<br />

Organization.<br />

any caregiving will be borne mostly by a small number of close family<br />

members. Finally, data from a nationally representative household<br />

survey point to a significant financial burden on households, because<br />

only about 45% of hospital stays and 20% of outpatient visits related<br />

to psychiatric care occur in subsidized public sector health services;<br />

the remainder occur in the private sector. We have found that existing<br />

third-party public and private insurance plans in India do not cover<br />

expenses for care related to mental health, so an estimated 79% of<br />

the total cost is paid for out of pocket. There are additional implications<br />

for economic inequality. Poorer households are at greater risk<br />

for mental illness relative to their economically better-off counterparts,<br />

but multiple studies also show that mental illness is associated with<br />

inferior economic outcomes.<br />

Rapid change entails factors that undermine mental health<br />

Mental illnesses will remain a prominent feature of India’s public health<br />

landscape for the foreseeable future. The number of people aged<br />

6093 million<br />

at present to more than 323 million by 2050. Consequently, Alzheimer’s<br />

disease and other forms of dementia are likely to be observed with<br />

greater frequency. Women in India are also beginning to live longer<br />

than men, just as in the more advanced economies. This trend has<br />

implications for their mental health in old age, as single elderly<br />

people tend to experience much higher rates of depression according<br />

to multiple studies in India and elsewhere. Moreover, physical ill<br />

health – particularly conditions such as heart disease, diabetes and<br />

cancer – and depression tend to occur together. South Asian populations<br />

are known to be at especially high risk for cardiovascular disease<br />

and diabetes, so their mental health will remain an object of concern.<br />

Broader social forces are also at play. Growing rural-urban migration,<br />

smaller families, rapid economic change and a lack of social safety<br />

nets will expose large numbers of Indian households to a variety of<br />

factors that undermine mental health, including loneliness, economic<br />

uncertainty and a lack of support systems in caring for the elderly<br />

and young children. And India faces long-standing problems of poor<br />

physical maternal health that, in turn, is linked to inferior child health<br />

outcomes and greater risks of mental retardation. While not all mental<br />

disorders are treatable, a number of treatments and prevention


GLOBAL INVESTOR 2.12 — 43<br />

Photos: Steffen Thalemann | Anthony Jeong<br />

practices have been assessed to be effective in low-income settings<br />

such as India’s. These include counseling and psychotherapy (e.g.,<br />

for depression and other behavioral disorders) and pharmaceutical<br />

interventions (e.g., for schizophrenia, dementia and depression).<br />

Evidence, mostly from developed countries, suggests that various<br />

forms of community and family support along with provision of drugs<br />

can also address behavioral problems associated with mental illness<br />

among children. Better population and healthcare provider awareness<br />

of mental illness at the primary care level can help identify cases and<br />

allow timely interventions. Provision of coordinated health services<br />

for mental health and physical health at the primary care stage is<br />

also desirable given the co-occurrence of both sets of conditions in<br />

many patients. Mental health experts largely agree that managing<br />

patients at the level of the community, including ambulatory care<br />

received at primary health centers, is likely to yield high returns in<br />

terms of health gains relative to cost.<br />

Resource constraints complicate the way forward<br />

India lags in the effective implementation of many of these interventions,<br />

in part because mental health has remained a neglected cousin<br />

of the government’s health policy agenda. Available estimates suggest<br />

that mental health attracts no more than 2% of India’s government<br />

health expenditures, considerably less than the health burden it imposes<br />

on the population. Despite the National Mental Health Programme<br />

and a commitment to a community-based mental healthcare<br />

model that dates to 1982, even this limited spending favored hospitalbased<br />

spending. No doubt hospital-based specialized care can contribute<br />

to treating patients with severe mental health conditions. However,<br />

there is a cost to doing so. Hospital-based care isolates patients<br />

and does little to end the stigma attached to mental health. It is also<br />

diffi cult to access, since hospitals tend to be located in urban areas.<br />

A natural solution lies in better integrating mental services at the<br />

primary care level with hospital services, so that only the severe<br />

cases are referred to hospitals. A limited supply of psychiatrists and<br />

healthcare providers with training in mental health, however, adds<br />

an additional layer of difficulty when considering options to expand<br />

community-based mental health services to rural areas. This shortage<br />

is compounded by a reticence on the part of Indian governments to<br />

engage with a rapidly growing private sector, which also happens to<br />

dominate the provision of ambulatory care services as well as “alternative”<br />

or “traditional” therapies. Additional inertia results from healthcare<br />

provision being primarily a responsibility of provincial governments<br />

that tend to be resource-constrained.<br />

India’s policy makers are beginning to recognize the challenge<br />

posed by mental health. For close to two decades, the central government<br />

has left the centerpiece of its community-based approach – the<br />

District Mental Health Programme – essentially adrift. India’s central<br />

Ministry of Health is planning to support a renewed exercise to scale<br />

up this program to cover all districts in the country over the next five<br />

years. A mental health policy group, comprising many experts from<br />

outside the government, is helping to shape this new exercise, after<br />

close consultation with civil society organizations and local and provincial<br />

governments. However, implementation remains a challenge.<br />

And the new strategy offers little in the way of addressing major human<br />

resource shortages, or engaging the private sector. By way of comparison,<br />

one could argue that there is a paradox in which wealthy countries<br />

face a large burden of mental illness despite their wealth. Consequently,<br />

even in such materially developed countries, new approaches and ideas<br />

<br />

<br />

Ajay Mahal is the Finkel Chair of Global Health<br />

at Monash University. He received his<br />

M.A. from the University of Delhi (1986) and<br />

his Ph.D. from Columbia University (1995).<br />

Until August 2010, he was Associate<br />

Professor at the Harvard School of Public<br />

Health and before that a senior researcher at<br />

the National Council of Applied Economic<br />

Research in New Delhi.


GLOBAL INVESTOR 2.12 — 44<br />

Social entrepreneurship<br />

Getting<br />

back to work<br />

Returning to work after a long illness can be difficult. In particular,<br />

people with a history of mental illness face workplace hurdles<br />

that may seem insurmountable. Deborah Wan Lai Yau describes<br />

how helping these patients to reintegrate through social<br />

entrepreneurship benefits everyone involved.<br />

Deborah Wan Lai Yau, President, World Federation of Mental Health<br />

Listen to this article on Global Investor’s Knowledge Platform:<br />

www.credit-suisse.com/globalinvestor<br />

Deborah Wan Lai Yau has devoted her career as a social worker to assisting patients who are<br />

<br />

social entrepreneurship concept to Hong Kong as early as 1994. In 2008, she was recognized<br />

with the Outstanding Women Entrepreneurs Award, conferred by the Hong Kong Women<br />

Professionals and Entrepreneurs Association.<br />

I have always had enormous respect for<br />

patients recovering from mental illness for<br />

their ability and willingness to return to work.<br />

Given training opportunities, they perform as<br />

well as people without mental illness, and<br />

are also able to maintain a healthy lifestyle<br />

and mentally stable outlook. Our society often<br />

fails to appreciate that people recovering from<br />

mental illness represent social capital, and<br />

thus tends to view them negatively. At the<br />

time, I was CEO of a Hong Kong non-profit<br />

organization focusing on mental health – the<br />

New Life Psychiatric Rehabilitation Association.<br />

Consequently, I devoted myself to<br />

giving a new lease on life to people who have<br />

suffered episodes of mental illness.<br />

In the 1980s, my team and I concentrated<br />

on developing community psychiatric rehabilitation<br />

services, mainly residential care and<br />

vocational rehabilitation, such as sheltered<br />

workshops. Once these services were well<br />

developed, we realized that many residents<br />

and sheltered workers were not able to take<br />

the next step owing to a lack of confidence<br />

in facing the public, and stress related to<br />

adjusting once again to work.<br />

So, I organized a pilot project to set up a<br />

daily market stall in the community for selling<br />

Photo: Grischa Rüschendorf


GLOBAL INVESTOR 2.12 — 45<br />

“My ultimate aim is to encourage<br />

<br />

<br />

small businesses.”<br />

fresh vegetables. These came from a sheltered<br />

farm workshop that was founded in<br />

1994 for about 160 workers with psychiatric<br />

disabilities. We called it “simulated business”<br />

because it was intended to resemble as<br />

closely as possible a real work situation in<br />

which persons with psychiatric disabilities<br />

could interact with regular customers. We<br />

provided a job coach to help the former patients<br />

to be salespeople. The project was well<br />

received by both neighboring stall owners and<br />

customers. This successful effort led to us<br />

setting up convenience stores in hospitals<br />

from 1997. Three years earlier, we secured a<br />

public cleaning contract in parks and the city’s<br />

indoor games hall and in 1999 also the first<br />

licensed restaurant in the games hall. These<br />

projects won numerous awards for best practices<br />

in reintegration. After witnessing the<br />

impressive results of providing training and<br />

employment opportunities for persons with<br />

psychiatric disabilities in these projects, the<br />

government subsequently set up a fund to<br />

provide seed money to social enterprises.<br />

Balancing objectives the key to success<br />

Social enterprise has two main objectives.<br />

One, obviously, is social, and in my own experience,<br />

it consists in training and employment<br />

opportunities for persons with a history<br />

of mental illness. The other objective is to<br />

sustain a business with profits generated and<br />

to use the surplus to create other new social<br />

enterprises or to expand the existing one. The<br />

directors of this limited company do not share<br />

in the profits. Balancing social and business<br />

objectives is more difficult than running a<br />

business with profit sharing, as the two objectives<br />

are entirely different. Sometimes, the<br />

managers focused more on the social objective,<br />

and the enterprise failed to produce<br />

sufficient income (neither the directors nor<br />

the managers were former patients). It is<br />

the combination of both types of expertise –<br />

understanding the social objective and marketing<br />

savvy – that makes it a success. I was<br />

fortunate to have recruited a team of marketing<br />

staff to assist me in running the businesses,<br />

and a team of dedicated social workers<br />

to deliver on the social objective.<br />

In response to the growing awareness of<br />

healthy food after the 2003 SARS (severe<br />

acute respiratory syndrome) epidemic, in 2004<br />

I began to set up healthy-living specialty<br />

organic shops that sold organic veggies (again<br />

from the sheltered organic farm) in the railway<br />

concourse, followed by four more shops later.<br />

As of 2009, we had established a total of<br />

20 social enterprises, providing more than<br />

230 jobs for persons with psychiatric disabi l-<br />

ities, the disadvantaged and the able-bodied,<br />

and simultaneously creating over 450 training<br />

positions with a total turnover of over HKD 25<br />

million that yielded a small profit.<br />

A model that others are following<br />

Responding to the success of social enterprises<br />

in Hong Kong, our mainland China<br />

counterparts made numerous study visits to<br />

Hong Kong to learn about this approach to<br />

the disadvantaged. I am glad to say that<br />

Guangzhou City also set up a farm to provide<br />

both employment and training opportunities<br />

to persons with psychiatric disabilities, and<br />

a mental hospital in Xinjiang set up a similar<br />

farm. Ever since my retirement in 2009, I have<br />

traveled widely to different provinces and<br />

cities of mainland China to deliver talks on my<br />

previous working experience, and I encourage<br />

colleagues to come to Hong Kong to see how<br />

we do things. This sort of exchange serves<br />

to show visitors that people with a history of<br />

mental illness can recover and hold down a<br />

job like anyone else.<br />

Naturally, social enterprises run by nonprofit<br />

welfare organizations are limited; they<br />

are “models” of best practice. My ultimate aim<br />

is to encourage business firms to partner<br />

with non-profit organizations to set up actual<br />

small businesses that employ persons with<br />

disabilities or to set up social enterprises<br />

within their own firms. Such an endeavor<br />

represents more than just corporate social<br />

responsibility; it is a commitment to plough<br />

back profits into a company to create employment<br />

positions for the disadvantaged. That<br />

is my vision, and I am optimistic that others<br />

will share it. I am now seeing more young<br />

entrepreneurs enter the field of social enterprise<br />

with financial support from social ventures<br />

providing seed money.<br />

Social entrepreneurship has to be nurtured,<br />

and optimally during young people’s<br />

years at university. I have seen social entrepreneurship<br />

being taken up by various business<br />

schools at Hong Kong’s universities, but<br />

the field still has a long way to go. Since the<br />

enactment of the United Nations Convention<br />

on the Rights of Persons with Disabilities in<br />

2008, the interest of governments in this<br />

area has been growing. Every effort should<br />

be made to provide jobs through social enterprises.<br />

I do hope that more young social<br />

entrepreneurs will decide to go into business


GLOBAL INVESTOR 2.12 — 46<br />

The future of healthcare<br />

Watson<br />

turns medic<br />

More than a year after it won the quiz show, Jeopardy!, IBM’s supercomputer is learning how to help<br />

doctors diagnose patients by mining and analyzing the growing volume of healthcare data. The<br />

ultimate goal is to deliver better care, lower healthcare costs and to provide a tool suited to exploring<br />

medical grand challenges.<br />

Jim Giles, writer<br />

The IBM Watson computer that won the quiz show, Jeopardy!, could<br />

help doctors – already stressed by the vast amounts of information<br />

they are expected to consume – to better diagnose patients. Researchers<br />

estimate that the volume of medical knowledge doubles every five<br />

years. This requires doctors, who are already pressed for time, to<br />

spend their evenings and weekends reading medical journals, not to<br />

mention the continuing education classes they are required to attend.<br />

But despite their massive investment of time and energy, physicians<br />

have no guarantee that a patient will present the same symptoms and<br />

complications as described in the latest scholarly works and research.<br />

No wonder that even the smartest physicians struggle to apply constantly<br />

evolving medical knowledge to treat their patients.<br />

Watson could help physicians with their data and information<br />

dilemma by using content and predictive analytics to “uncover” hidden<br />

diagnostic possibilities lurking in the reams of data. The computer can<br />

cross-reference patient data and look for most successful treatments,<br />

taking drug interactions and medical history into account.<br />

Teaching a new dog newer tricks<br />

It’s the same skill set that made Watson successful in Jeopardy! – the<br />

ability to consider vast volumes of information. In the medical arena,<br />

this includes textbooks, medical research and data about patient<br />

populations and individuals. The computer is expected to be especially<br />

useful in oncology, where physicians struggle to keep up with<br />

the massive amounts of genomic and molecular data for each cancer<br />

type. It potentially has applications elsewhere, such as in the insurance<br />

arena, where the computer could be fed insurance guidelines<br />

and patient history to determine whether a request follows company<br />

policy. WellPoint, a large US insurer, is testing the system for these<br />

purposes.<br />

To date, the technology is most advanced in the cancer field, where<br />

IBM is working with several US hospitals. Still, the technology is a<br />

work in progress. IBM Watson scored 50% on its first test – the Doctor’s<br />

Dilemma, a competition for trainee doctors. To improve the technology,<br />

Watson is now absorbing tens of thousands of records from<br />

Memorial Sloan-Kettering Cancer Center in New York. Physicians<br />

could use the computer to analyze information about similar patients<br />

and conditions, from recent scientific publications or from years of<br />

patient records. The computer might suggest the next piece of information<br />

needed to resolve a difficult diagnostic ambiguity in a case of<br />

atypical symptoms and findings.<br />

IBM Watson will never take the place of a physician, and not every<br />

healthcare organization needs a powerful solution like this. But most<br />

every organization has vast amounts of clinical and business data<br />

going untapped. This data, when analyzed and used effectively, could<br />

be mined for insight, enabling physicians and hospital administrators<br />

to make sense of the enormous amount of data being created from<br />

an increasingly instrumented healthcare world. The emergence of<br />

new technology to mine and analyze the growing volume of structured<br />

and unstructured healthcare data will help deliver better care, lower<br />

healthcare costs, and help us explore the great medical challenges


I/8<br />

II/13<br />

III/34<br />

IV/40<br />

Beyond pills V<br />

The virtual physician’s assistant<br />

The information explosion has made it very difficult for a variety of<br />

professionals to keep up, and physicians in particular struggle<br />

to maintain their knowledge of the ever-growing field of biomedical<br />

science. Increasingly, some are turning to high-powered computers<br />

for help. Now doctors are experimenting with IBM’s Watson –<br />

the supercomputer that defeated human contestants in the quiz<br />

show “Jeopardy!” last year. The idea is to harness Watson’s computational<br />

powers so it can serve as a virtual physician’s assistant.<br />

Researchers say this may be especially useful in the cancer<br />

<br />

tial growth in data.<br />

Watson<br />

Photo: IBM


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Order GI<br />

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-<br />

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<br />

GI 2.08<br />

Beyond charity<br />

GI 3.08<br />

Return to a<br />

multipolar world<br />

GI 1.09<br />

Building investment<br />

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Global megatrends<br />

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GI 1.12<br />

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GI 2.10<br />

Urbanization<br />

GI 1.11<br />

Emotions and markets<br />

GI 2.11<br />

Inheritance<br />

<br />

80%<br />

<br />

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50%2050<br />

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