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Issue 01<br />

February 2007<br />

Expert know-how for Credit Suisse investment clients<br />

Global Investor<br />

Focus<br />

<strong>Leisure</strong><br />

Recreation or relaxation The value of free time<br />

Self-organization Stage-managing work and play<br />

New luxury Opportunities for the leisure industry


Glossary<br />

Baby-boom generation The baby-boom generation<br />

denotes the group of people born during the<br />

post-war era, marked by an explosion in births in<br />

the Western industrialized countries. The period<br />

began following World War II (1946) and ended<br />

in the 1960s, with the sudden drop in birthrates<br />

caused by the contraceptive pill. The baby-boom<br />

generation reached its high point in the USA in the<br />

1950s, and peaked in Europe in the 1960s.<br />

Biosensors Biosensors are a cross between<br />

the realms of biology and electronics; they are<br />

comparable to the natural senses of taste and<br />

smell, in that specifically determined molecules<br />

are recognized. The devices are equipped with<br />

a transducer and biological recognition element<br />

and are employed in the field of biotechnology<br />

measurement. Biosensors can be used to measure<br />

the glucose levels in blood, or gauge the bacterial<br />

count in a swimming pool.<br />

DVB-T DVB-T (Digital Video Broadcasting –<br />

Terrestrial) is the earthbound dissemination of<br />

TV signals and is used as the standard in Europe<br />

and Australia for transmitting digital television and<br />

radio via antenna. The North American counterpart<br />

to DVB-T is ATSC (Advanced Television Systems<br />

Committee), while Japan uses ISDB (Integrated<br />

Services Digital Broadcasting). In Great Britain,<br />

the standard is DTT (Digital Terrestrial Television).<br />

Links<br />

www.sihlcity.ch<br />

www.ea.com<br />

www.logitech.com<br />

www.freedomoftheseas.com<br />

www.oecd.org<br />

www.ovum.org<br />

www.cientifica.com<br />

www.instat.com<br />

www.unesco.org<br />

www.nanotech-now.com<br />

www.nanotech.de<br />

Dermal fillers Dermal fillers are injectable<br />

implants comprising substances utilized as skin<br />

underfilling for the treatment of wrinkles in the field<br />

of medicinal cosmetics. Biodegradable or nonreabsorbing<br />

substances can be used as underlying filler<br />

to support and tighten the skin, thus smoothing<br />

out wrinkles. Autogenous fat, collagen and hyaluronan<br />

– key components of connective tissue – are<br />

degraded, while materials such as artecoll and dermalive<br />

are nondegradable.<br />

Generation Y Precisely when Generation Y<br />

begins is a matter of controversy. Some place the<br />

start date at 1976, while others set the beginning<br />

at 1978, or even 1982. One thing is certain: Generation<br />

Y follows Generation X – the group referred<br />

to as the disillusioned post-baby boomers. When<br />

Generation Y exactly ends and what the subsequent<br />

generation is called still remains up in the air.<br />

Some put the cutoff date at 1999. Thereafter, the<br />

new silent generation should have emerged.<br />

3G 3G is defined as third-generation mobile<br />

telephony based on UMTS (Universal Mobile Telecommunications<br />

System) and is regarded as a<br />

standard in the mobile telephone industry. 3G has<br />

paved the way for services such as audio- and<br />

videophones, Internet access, chat functions, navigation<br />

support and much more. The standard is<br />

constantly being updated.


Human capital Human capital is a term used<br />

in the world of economics and business. At the<br />

macroeconomic level, human capital is defined<br />

as the capabilities, skills and know-how that a<br />

person possesses. In the field of business, operating<br />

human capital – i.e., qualified, motivated<br />

employees – is regarded as part of a company’s<br />

intangible operating assets and contributes to a<br />

firm’s long-term success. In the German-language<br />

context, the term has raised controversy; it was<br />

dubbed “nonsensical word” of the year in Germany<br />

in 2004.<br />

IPTV IPTV (Internet Protocol Television) is the<br />

transmission of broadband applications, such as<br />

TV programs or films, over a digital data network.<br />

Internet Protocol (IP) is used for this purpose.<br />

LOHAS LOHAS, a term that originated from<br />

the language of marketing, stands for “Lifestyle of<br />

Health and Sustainability.” It denotes a certain lifestyle<br />

or consumer type. In the medium-term future,<br />

up to one-third of the population is expected to<br />

identify themselves with LOHAS. This type of consumer<br />

is also referred to as a “cultural creative”<br />

and is interested in the realms of health, ecology,<br />

and vigor, among other things – all coupled with<br />

individual indulgence.<br />

Mah-jongg Mah-jongg is a Chinese board<br />

game designed for four players that functions<br />

similar to the card game bridge, but is played with<br />

small domino-like tiles. Internet versions are now<br />

also available, allowing users to play with virtual<br />

partners.<br />

Microtransaction Microtransactions (or micropayments)<br />

were originally payments of very small<br />

sums, equaling a fraction of one US dollar, for<br />

accrued charges incurred for downloading digital<br />

material from the Internet. New game systems,<br />

such as Microsoft’s Xbox 360, Sony’s PlayStation 3<br />

or Nintendo’s Wii, have integrated the possibility of<br />

effecting microtransactions. Accessing additional<br />

material in the middle of a video game – for example,<br />

in the form of the latest virtual race car – can<br />

be done via download and the charges incurred<br />

settled with a micropayment.<br />

Nanotechnology Nanotechnology draws on<br />

the field of nanoscience: the scientific discipline<br />

with the goal of researching phenomena on a nanometer<br />

scale: i.e., with dimensions ranging between<br />

0.1 nanometers (one ten millionth of a millimeter)<br />

and 100 nanometers. Nanotechnology enables<br />

processes based on nanometer scale to be controlled.<br />

Urban entertainment center An urban entertainment<br />

center is a further-advanced form of<br />

a shopping center, which is expanded through<br />

adding theme-oriented, integrated recreational<br />

and entertainment offerings such as cinemas,<br />

casinos, discos, hotels and restaurants.<br />

Work-life balance Work-life balance denotes<br />

the ratio of working time to leisure time. When<br />

the relationship is balanced, people are pleased.<br />

Everyone must find his/her own ideal personal<br />

ratio. “Flexible work models” and the opportunity<br />

to “enjoy downtime” are key catchwords in this<br />

context.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 03<br />

Time is of the essence! Everywhere, people are complaining about<br />

the lack of leisure time and growing time pressure. Probably everyone<br />

is bothered now and then with the feeling of having too little<br />

time. The pleasure of having free time at one’s disposal is not a foregone<br />

conclusion. In fact, leisure time is a key resource that should<br />

be utilized meaningfully.<br />

At the same time, people are rediscovering the value of the<br />

quality of life. Personal health is more important, family life is more<br />

fulfilling, and a day spent in the great outdoors is more beneficial<br />

than focusing on material objects and goods. More and more people<br />

perceive prosperity as the social quality of life, rather than the<br />

mere improvement in living standards. Consequently, the focus on<br />

a sense of meaning will play a significant role in the future.<br />

Nevertheless, in order to enjoy leisure, time as well as money<br />

are always necessities. Coincidentally, the emergence of all the<br />

new consumer goods and services also raises a reasonable question<br />

that deserves an answer: What is it all for? If the findings of<br />

research on the future of the leisure industry prove true, then the<br />

markets of tomorrow will inevitably be characterized by a sense of<br />

purpose too. Communicating values, rather than advertising messages,<br />

could then be what appeals to consumers who also see<br />

themselves as a generation seeking a sense of meaning.<br />

The analysts at Credit Suisse as well as international specialists<br />

in the field have put together a compilation of the most important<br />

trends in the leisure industry, featured in this latest issue of Global<br />

Investor Focus. How has the sense of leisure time evolved, and<br />

which sociological and demographical factors have an influence on<br />

free time? What are the key leisure trends in the Western world<br />

and Asia? Technology, consumer goods and mobility are just a few<br />

of the sectors that play a paramount part in leisure time activities.<br />

Whether football or wellness, enjoying the arts or shopping,<br />

watching television at home or vacationing in a faraway land: tourism,<br />

technology, media – including the markets for video games<br />

and the Internet – education, culture, sports and entertainment are<br />

all obvious growth sectors. The leisure industry thrives on the multifaceted<br />

spectrum of offerings. And the secret of success lies in<br />

people’s growing desire for a better quality of life. I hope you find<br />

it entertaining reading.<br />

Photo: Thomas Eugster, Cover: www.massstudies.com<br />

Urs Dickenmann, Head Private Banking Switzerland


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 04<br />

The search engine Google finds 160,000,000 hits for the term “leisure”, 02/02/2007, 10:48.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 05<br />

<strong>Leisure</strong><br />

6<br />

No time to spend money<br />

Some are too busy to spend money, while others lack the money<br />

to savor their leisure time. A sociologist examines the connection<br />

between leisure, prosperity and education.<br />

11<br />

Everything under one roof<br />

Shopping has become an integral part of today’s leisure time<br />

activities. An interview with architect Conradin Stiffler about<br />

shopping centers that combine department store and entertainment<br />

complex all in one.<br />

16<br />

Tomorrow’s world of leisure<br />

Work-life balance versus the perception of material status.<br />

A futurologist depicts the consequences for the consumer markets.<br />

22<br />

Asia warms up to a cool life<br />

Through many years of hard work, the people of Asia have achieved<br />

prosperity. Now they are beginning to enjoy life. Foong Wai Fong<br />

tells the story of new lifestyles emerging in Asia.<br />

28<br />

Tackling the cable jungle in the digital household<br />

An interview with Logitech International CEO Guerrino De Luca about<br />

the wireless mouse, video communications and user-friendliness.<br />

31<br />

Gaming conquers the world<br />

All over the world, people are playing games – so it should be a<br />

sound business. Asked about the opportunities and risks for<br />

the game sector, Electronic Arts CFO Warren C. Jenson replies:<br />

“Different countries, different games.”<br />

Investments<br />

34<br />

Investing in leisure<br />

The investment opportunities are as diverse as the individual<br />

leisure activities. Trend analysis from the Research Department.<br />

Services<br />

52<br />

54<br />

Authors<br />

Disclaimer


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 06<br />

55<br />

53<br />

51<br />

53.3 hours early school leavers<br />

52.8 hours highschool graduates<br />

Source: Jonathan Gershuny, “Changing Times: Work and <strong>Leisure</strong> in Postindustrial Society,” Oxford: Oxford University Press, 2003<br />

49<br />

47<br />

45<br />

48.2 hours tertiary education<br />

42.9 hours tertiary education<br />

tertiary education 43.9 hours<br />

43<br />

early school leavers 42 hours<br />

highschool graduates 40.6 hours<br />

41<br />

highschool graduates 41.8 hours<br />

39<br />

Hours paid work per week<br />

37<br />

35<br />

early school leavers 39.6 hours<br />

1960s 1970s 1980s 1990s 2000<br />

The changing work/education gradient<br />

Four decades ago more work in developed economies was carried out by those with less education. These figures represent the paid working hours per week<br />

for men aged 20–59 in Australia, Canada, the UK, the US, Denmark, the Netherlands, Italy and (West) Germany. As brainpower has become more important,<br />

those with a university or similar education have started to put in more hours. Postindustrial societies have less need of the brawn of early school leavers.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 07<br />

Wealthy but no<br />

time to enjoy it<br />

In the 19th century, the rich not only had the most money but an abundance of time in which<br />

to spend it. Today’s moneyed are more likely to be working late at the office than dabbling in the<br />

arts or indulging their sporting whims. Meanwhile, it is the poor people of the developed world,<br />

struggling to compete for manual jobs in the face of competition from emerging economies, who<br />

tend to have more hours for leisure but also limited means with which to enjoy it.<br />

Jonathan Gershuny, Professor of Sociology, University of Oxford<br />

There has been a major change in the way leisure is perceived.<br />

Once leisure was the prerogative of the dominant social class, not<br />

a society-wide expectation. Now, that class suffers a dearth of free<br />

time. Meanwhile, the growth in the importance of knowledge as<br />

the source of wealth is transforming the economic meaning of the<br />

ways in which we spend our time.<br />

I will suggest that we need more leisure to keep us in work and<br />

that an increase in sports and hobbies in the 21st century may be<br />

a key means of maintaining the integrity of the capitalist system —<br />

a view which contrasts sharply with the early views of the political<br />

left. To understand these 21st-century changes properly, we need<br />

to look back not only to the last century but to the century before<br />

and to two social theorists who shaped the traditional ways in<br />

which we think of work and leisure.<br />

The first of these, once enormously powerful but now largely<br />

ignored, is Karl Marx, who for nearly a century and a half after the<br />

publication of his book “Capital” in 1866 remained perhaps the<br />

world’s most influential thinker on social and economic topics. The<br />

balance between work and leisure was the key metric of Marx’s<br />

economic theory: the “rate of exploitation.” Marx defined this as the<br />

ratio between the amount of labor time that capitalist employers<br />

were able to extract from their employees and the amount of labor<br />

time that was necessary to maintain that labor force, and reproduce<br />

it for the future. Marx’s theory encouraged communists to<br />

pursue shorter working hours (and hence reduce the rate of exploitation)<br />

as a way of lowering the rate of profit, and finally provoking<br />

the economic crisis that would destroy the capitalist system. Others<br />

more sympathetic to the capitalist system, including social democrats<br />

and socially liberal parties, sought, through the same means of<br />

work-time reduction, to mitigate the harsher aspects of capitalism<br />

and to share its benefits more equitably across society.<br />

The consensus across quite a large part of the political spectrum<br />

on these policy objectives has led to what is arguably the longestrunning<br />

and most consistently successful political campaign across<br />

Europe, and has resulted in the progressive reduction in paid working<br />

hours across the developed world. In the 1850s, in the industrialized<br />

countries of Europe, an average working week for a male<br />

manual worker was in excess of 60 hours, with many working substantially<br />

more. At the beginning of the 21st century this has been<br />

reduced, in continental Europe at least, to little more than 35 hours<br />

per week. (Male manual employees in anglophone countries, such<br />

as the UK and the US, still do put in just over 40 hours paid work<br />

per week, while many in Asia work much longer.) When paid holidays<br />

are factored in, we can see that the annual figure for time<br />

spent at work by male manual workers is now less than half what it<br />

was in the 19th-century. If the increase in life expectancy beyond


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 08<br />

Photo: Thomas Eugster<br />

Jonathan Gershuny was appointed Professor<br />

of Sociology at St. Hugh’s College, Oxford<br />

University, in 2006. Among his research interests<br />

are the relationship between the behavior<br />

of individuals and socioeconomic structure<br />

as well as interconnections between<br />

household organization and labor force<br />

participation. See full biography on page 52<br />

the age of retirement is also included, it emerges that for the average<br />

adult male, paid work over a lifetime amounts to little more<br />

than a third of what it did for his 19th-century predecessor. Marx, in<br />

this respect, has indeed triumphed, at least in the developed world.<br />

Meaning of work and leisure has changed<br />

However, the change is much more complex than this summary<br />

suggests. Work and leisure nowadays have a somewhat different<br />

meaning than previously. And they are distributed in a very different<br />

way across society. To understand this change we need to<br />

consider a second social theorist, Thorstein Veblen, whose Theory<br />

of the <strong>Leisure</strong> Class must be just about the wittiest of all major<br />

texts in political economy. He starts not with the distinction between<br />

work and leisure but with that between two altogether much<br />

less familiar concepts: “industry” and “exploit.”<br />

Industry, in this context, is not a branch of production. The word<br />

is used in the abstract sense, signifying a quality of approach to<br />

specific daily activities. Industry implies a regular, unchanging, unimaginative<br />

attachment to a routine or repetitive task, such as<br />

planting or weeding or work on a factory production line, normally<br />

involving the transformation of some inanimate object through the<br />

moderate application of human strength. Exploit, by contrast, involves<br />

some form of conflict or competition with an animate, cunning<br />

and possibly intelligent agent.<br />

A deeply rooted linkage of superordination with exploit was<br />

reflected in a conspicuous abstention from industrial labor by the<br />

higher classes. This is the origin, in Veblen’s account, of the deployment<br />

of leisureliness as “the badge of honor” in late 19th- and early<br />

20th-century society. As an assertion of its superordinate status,<br />

the inheritor class engaged in leisure pursuits analogous to the<br />

exploits of bygone eras, such as hunting and athletic sports, unpaid<br />

participation in politics, scholarship or administration. In the case of<br />

non-inheriting, middle-class men who had to work, at least their<br />

wives and servants could be maintained in “honorific and wasteful<br />

idleness.” Veblen’s best-known surviving conceptual innovation,<br />

“conspicuous consumption,” relates to this upwardly mobile group<br />

which, in his original account, relied on the wasteful deployment of<br />

unnecessary goods and services by an idle retinue expressly to<br />

disguise and distract from the shameful busyness of the master of<br />

the house.<br />

Incentives now are all to increase work time<br />

Veblen was describing work and leisure in a typical industrial society<br />

at the turn of the 20th century — an era in which wealth was<br />

still best understood as being constituted by ownership of material<br />

assets and financial balances. But for several centuries a quite different<br />

sort of wealth has been growing in relative importance. This<br />

is “human capital” — accumulated skills directly marketable in the<br />

labor force. Possession of such skills has been progressively rising<br />

in importance relative to the possession of fixed assets such as<br />

savings, shares, land and so on. Human capital has become increasingly<br />

important for establishing the economic positions of individuals<br />

at the top end of wealth accumulation. Innovations in the technology<br />

of production have led to enormous increases in the volume<br />

and importance of professional and technical work. In the UK, engineering,<br />

scientific and professional work grew from 17% of all<br />

paid work in terms of time in 1961 to 39% in 2001; other less-skilled<br />

service work constituted 30% of work time in both years; and other<br />

manual work dropped from 53% to 30%. Information technology


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 09<br />

and the globalization of trade, enabling the disaggregation of production,<br />

have caused vertical integration within companies to diminish.<br />

Instead they have allowed for the allocation of design, marketing,<br />

finance, transport and distribution functions to distinct<br />

companies, so producing new markets for skills in which those with<br />

high levels of human capital can bargain for higher wages than<br />

would have been possible within integrated firms.<br />

Human capital differs markedly from fixed capital in its connection<br />

to individuals’ income. Fixed capital produces income directly,<br />

insofar as time passes and interest, rents or dividends accumulate.<br />

Its owners, while this time passes, can devote their own time entirely<br />

to play, as was the case with the Victorian leisure class. Human<br />

capital, by contrast, only produces income to the extent that its<br />

possessors allocate their own time to paid work. If human capital,<br />

or more generally embodied capital, is replacing fixed capital as<br />

the income source of the economically best-placed over historical<br />

time, this means also that those who embody the human capital<br />

constitute a new, superordinate working class. A typical millionaire<br />

at the end of the 19th century could clip his coupons and play whatever<br />

and wherever he wished. But the typical million-euro-per-year<br />

worker at the start of the 21st century, perhaps a corporate lawyer<br />

or banker, earns his salary by selling his time. Since he (and increasingly<br />

she) gets richly rewarded for each hour, the incentives now<br />

are all to increase work time. As a result, for the largest part of the<br />

richest groups in our societies, the clearest way of demonstrating<br />

membership of the elite is no longer conspicuous idleness, but, on<br />

the contrary, to be conspicuously busy. The badge of honor is no<br />

longer leisureliness, but busyness.<br />

We can see the implications of this change from long-term<br />

historical comparisons of how people spend their time, using socalled<br />

time-budget studies. These involve large representative<br />

national samples of people keeping diaries which record at exactly<br />

what points of the day they engage in various different sorts of<br />

activities. Such studies have been carried out on a regular basis in<br />

a number of developed countries from the 1960s onwards, and it is<br />

possible to use these to provide an extremely accurate picture of<br />

the amounts of paid work carried out by people with different levels<br />

of human capital.<br />

“Today, it<br />

is being<br />

busy that<br />

makes<br />

you part<br />

of the<br />

elite.”<br />

The new busy boss class<br />

If we take just eight of the countries for which we have good evidence<br />

of historical change in time use from this source — Australia,<br />

Canada, the UK, the US, Denmark, the Netherlands, Italy and<br />

(West) Germany — we can see the consequence of this changed<br />

pattern of incentives. Educational attainment has been associated<br />

with high social status in developed countries for several centuries.<br />

It is also a simple and sensible way of judging human capital levels.<br />

We can see during the closing decades of the 20th century a historic<br />

crossing point at the end of the old dominance of a leisure<br />

class, as the historical relationship between social status and leisure<br />

is reversed.<br />

It was the case in these countries during the 1960s that the<br />

traditional association of status and leisureliness still just about held<br />

good. Men of working age with incomplete secondary education<br />

worked an average of about 53 hours per week, while those with<br />

some university-level education worked around five hours less.<br />

Hours of paid work fell substantially for all groups over these four<br />

decades, but the extent of the fall differed according to human<br />

capital level. By the end of the century those with incomplete


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 10<br />

schooling worked around 40 hours per week, while those with a<br />

university education worked about four hours more. None of this<br />

should inspire any form of pity for the new, busy boss class. After<br />

all, the substance of what passed for the leisure of the privileged<br />

class in the late 19th century and what constitutes the paid work of<br />

some members of the best-remunerated groups at the beginning of<br />

the 21st century remains essentially unchanged. A Victorian gentleman<br />

might have spent his days playing games, as a politician, administering<br />

charities, overseeing the running of his estates or taking<br />

an interest in the management of his investments, while his sons<br />

might be encouraged to spend some time in a fashionable military<br />

regiment or contribute to the development of the arts or sciences.<br />

Money not love<br />

Progressively through the 20th century, these previously “amateur”<br />

activities came to be undertaken not for love, but for money. Sometimes<br />

these transitions into paid work were unproblematic, as in<br />

the case of participation in national politics in the UK (where salaries<br />

for Members of Parliament were introduced in the early 1900s).<br />

But in other cases they were strongly contested. We might remember,<br />

for example, that throughout the middle part of the 20th century<br />

the major regulatory activity of national athletics associations<br />

was concerned not with preventing drug taking, but rather with<br />

preventing athletes from taking money payments for their sporting<br />

activities. The effort devoted to protecting amateur status in leisure<br />

activities represents, from this perspective, rearguard action protecting<br />

outmoded signifiers of social status.<br />

Placed among the best-paid occupations for women and men in<br />

European and North American societies of the early 21st century<br />

are just those activities — sports, politics, business, civil and NGO<br />

management, the armed services, academia and the arts — that<br />

formed the unpaid vocations of the leisured Victorian gentleman.<br />

Such examples may represent only a small proportion of the top tier<br />

of occupations, but they may nevertheless serve to remind us of the<br />

continuing significance of Veblen’s core conceptual device, the<br />

contrast between exploit and labor. Exploit, a form of play, is about<br />

confronting knotty problems, and competing with worthy opponents.<br />

It would be an exaggeration to say that work, even for those<br />

with the best jobs in modern societies, is now play. Nevertheless<br />

exploit, an honorific (and often enjoyable) class of activity, is undoubtedly<br />

a central characteristic of those best-paid jobs.<br />

These 20th-century changes have even more important implications<br />

for the demand for labor at the other end of the spectrum of<br />

social privilege. Technological advance means that year-by-year an<br />

ever-larger proportion of the previous demand for unskilled but intelligent<br />

(in the modest sense of directable) human labor can be<br />

replaced by machines. And the ever-cheaper and ever-faster global<br />

transport system, combined with ever-broader bandwidth communications<br />

and the doctrinaire imposition of global trading access,<br />

means the remaining demand for low human capital labor from rich<br />

countries can increasingly be satisfied by people in (or imported for<br />

this purpose from) poor countries. There is, increasingly, a shortage<br />

of work for people with low levels of human capital.<br />

ic incentives. Can we expect to see a continuing growth in this gap<br />

between the work times of the better-off and worse-off in society?<br />

Will this lead (as some sociologists have asserted) to a growing<br />

polarization between the privileged work-rich/time-poor on one<br />

hand and the disadvantaged work-poor/time-rich on the other?<br />

There is of course no single answer. The future is indeterminate<br />

and differs from country to country on the basis of public policy.<br />

But there is one particular reason for suspecting that this process<br />

may be self-limiting. This is a macroeconomic constraint: just as<br />

paid work occupies real time, so does consumption. Consumption<br />

requires both money and time to enjoy the goods and, increasingly,<br />

services that are bought with it.<br />

Previously the rich, leisured class provided an engine of economic<br />

activity by spending their plentiful free time consuming the<br />

production derived from the industrious poor. When economies<br />

slowed down during the middle part of the 20th century, governments<br />

stimulated their economies by providing some extra income<br />

to the money-poor, who would be more likely to spend it than the<br />

money-rich. Now there may be an interestingly symmetrical opportunity<br />

to manage economies by redistributing free time. If the<br />

work-rich were to become too time-poor, they would not have the<br />

opportunity to spend their money. So polarization may be limited by<br />

the need to maintain the aggregate level of demand for goods and,<br />

in particular, services, which impose very specific time requirements.<br />

Attempts, such as those within the European Union, to impose<br />

limits on paid work hours and to increase leisure time may in<br />

effect represent a new time-use Keynesianism intended to stimulate<br />

demand; increasing leisure time amongst the best-off, who<br />

are most able to pay for leisure services, with the apparently para-<br />

<br />

Consumption requires money and time<br />

What do these observations mean for the future of leisure in the<br />

21st century? We can see that those in the best-educated sector<br />

actually increased their hours of work during the final decade or so<br />

of the 20th century, presumably at least partly in response to econom-


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 11<br />

Shopping center or main street? Sihlcity on Zurich’s south side strives to be both: living,<br />

working, shopping and having fun are all combined in one complex. Sihlcity Project Leader<br />

Conradin Stiffler explains how it all functions. Interview by Ruth Hafen, freelance<br />

“For many people today,<br />

shopping is an integral<br />

part of their leisure time<br />

activities.”<br />

Ruth Hafen: What’s the idea behind<br />

Sihlcity?<br />

Conradin Stiffler: We have conceptualized<br />

the entire complex as a city within a<br />

city. Sihlcity combines numerous elements:<br />

besides the shopping center, there’s a<br />

hotel, a cinema and various restaurants.<br />

Our approach is in line with the concept of<br />

an urban entertainment center, but Sihlcity<br />

is not contained all under one roof. We<br />

sought a European variation that included<br />

an outdoor courtyard, which can be utilized<br />

depending on the weather conditions.<br />

In America and Asia, such shopping<br />

centers are always completely enclosed.<br />

Do you have a comparative paragon in<br />

America or Asia?<br />

Conradin Stiffler: In terms of a shopping<br />

mall, we of course looked around at<br />

models abroad. In the US, there are some<br />

very beautiful examples, especially the<br />

Mall at Millenia in Orlando, Florida. Naturally,<br />

we also checked out the Mall of<br />

America, purely because of its imposing<br />

size. In Europe, we were particularly impressed<br />

by the Bluewater mall located<br />

east of London. And in the Asian region,<br />

the shopping centers that appealed to us<br />

most were rather Western-oriented. Some<br />

complexes integrated everything from children’s<br />

playground to an entire leisure park.<br />

In our view, such things were unsuitable<br />

for our European clientele. In Dubai too<br />

there are fantastically exquisite shopping<br />

facilities for the upper-class segment, but<br />

in terms of style they are rather conservatively<br />

European. During my trips to Asia, I<br />

noticed that many people go to the large<br />

malls just to hang out or window shop,<br />

buying very little because they don’t have<br />

enough money. Logically, these places<br />

feature more entertainment options.<br />

To which target clientele do you want<br />

Sihlcity to appeal?<br />

Conradin Stiffler: Our project is geared<br />

to the upper-middle class. So we selected<br />

the shops and restaurants accordingly.<br />

Of course, we want to cover the entire<br />

spectrum, including people with more<br />

modest wallets, who should also have the<br />

opportunity to shop at Sihlcity.<br />

Sihlcity offers relatively few parking places.<br />

Isn’t that a problem?<br />

Conradin Stiffler: Relative to shopping<br />

centers of comparable size, we have an<br />

extreme shortage of parking places. In the<br />

1960s and 1970s, the norm for shopping<br />

centers was that everything had to be<br />

accessible by car, so the complexes were<br />

built out in the countryside. Sihlcity is


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 12<br />

Height in m<br />

33 0<br />

Plans: Credit Suisse<br />

33<br />

6<br />

11<br />

4<br />

Cross-section A<br />

2<br />

10<br />

4<br />

Height in m<br />

0<br />

9<br />

8 8<br />

5<br />

7<br />

Cross-section B<br />

0<br />

Height in m<br />

0<br />

33<br />

Cross-section B<br />

Cross-section A<br />

Longitudinal section<br />

3<br />

1<br />

2<br />

A dimensional comparison: Sihlcity spans more than 325 meters, which corresponds in length to over three football fields.<br />

25<br />

50 75 100 125 150<br />

Length in m<br />

4<br />

Longitudinal section


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 13<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

Sihlcity Box<br />

Opening: 22 March 2007<br />

Investment volume:<br />

CHF 620 million<br />

Floor space: approx. 100,000<br />

square meters<br />

Number of shops: approx. 80<br />

Investors: The Sihlcity Zurich<br />

owners’ consortium comprises<br />

the stock-exchange-listed Swiss<br />

Prime Site AG (with a share of<br />

<br />

real estate investment groups<br />

managed by Credit Suisse:<br />

Credit Suisse 1a Immo PK<br />

(share 25.0%)<br />

CSA Real Estate Switzerland<br />

(share 16.5%)<br />

Credit Suisse Real Estate Fund<br />

Interswiss (share 12.9%)<br />

Credit Suisse Real Estate Fund<br />

Siat (share 11.6%)<br />

Credit Suisse Real Estate Fund<br />

Property Plus (share 9.8%)<br />

Parking places: 850<br />

Public transportation<br />

connections: tram, buses and<br />

regional train<br />

approx.<br />

41,000 square meters<br />

approx.<br />

24,000 square meters<br />

Restaurants: 13<br />

Apartments: 16<br />

Four-star hotel with 132 rooms<br />

Cinema with 9 theaters<br />

Fitness and wellness center<br />

Discothèque<br />

Culture center<br />

located on the edge of Zurich city and is<br />

thus in perfect proximity to public transportation.<br />

And that’s our advantage. A<br />

development project with so few parking<br />

places would have been impossible to<br />

realize anywhere else. But even in the city<br />

center with more parking spots, the “full”<br />

signs are often lit up, and there’s no place<br />

left to park. Although there are few<br />

parking places, we offer customers a<br />

home-delivery service at fair prices. Consequently,<br />

enough people will be content<br />

to leave their cars at home.<br />

Sihlcity offers apartments, offices, shopping<br />

and leisure activities all in one<br />

complex. Has all the floor space already<br />

been leased?<br />

Conradin Stiffler: Yes, the whole complex<br />

is already fully booked, from the<br />

shops, through to the cinema, restaurants<br />

and hotel. We don’t expect Sihlcity to<br />

satisfy all of people’s needs. There will quite<br />

possibly be people who live, work, shop<br />

and enjoy their leisure time activities here.<br />

The variety and mix of what Sihlcity has to<br />

offer is what’s important. If the location is<br />

good, then there will be ample reasons to<br />

come here.<br />

Does the current trend toward increasingly<br />

viewing shopping as a leisure activity play<br />

a role in your considerations?<br />

Conradin Stiffler: We believe that there<br />

are many people today who, at least partially,<br />

define shopping as a leisure activity.<br />

Many times after shopping, a person has<br />

bought something that has personal value,<br />

something that reflects some achievement<br />

or something that represents the person.<br />

My parents differentiated between making<br />

purchases for daily sustenance and the<br />

term “shopping” per se. When you went<br />

shopping, it was to buy a suit for father or<br />

bigger-ticket items, driving to the city<br />

especially to shop. On the other hand,<br />

buying your daily bread was regarded as a<br />

different activity from shopping.<br />

And today?<br />

Conradin Stiffler: Today, everything is a<br />

very mixed bag, and people like to hang<br />

out at shopping centers when they are appropriately<br />

designed. That’s why Sihlcity<br />

also features a total of 13 different restaurants,<br />

because customers who visit the<br />

center want to take a breather after shopping<br />

too. And they don’t necessarily want<br />

to spend their time out at a bratwurst<br />

stand – where they have to be on their way<br />

again already after five minutes – but expect<br />

variety from which to choose. There’s<br />

also the possibility to combine shopping<br />

with a visit to the cinema. I truly believe<br />

that for many people today shopping is an<br />

integral part of their leisure time activities.<br />

Shopping is ultimately a form of social<br />

interaction since people usually head to<br />

such places in groups or they meet there.<br />

No one goes shopping alone for long.<br />

So Sihlcity is distinguished from other<br />

traditional shopping centers by the aspect<br />

of social interaction? But don’t people<br />

consume products of various origins and<br />

from different types of cultures?<br />

Conradin Stiffler: Of course. That’s<br />

why Sihlcity also has a culture center.<br />

There are also plans to establish a public<br />

library here, thereby adding an informative<br />

element to the mix. The church also has<br />

a presence, with an “oasis of tranquility”<br />

open to everyone. This also includes<br />

spiritual counseling rooms with appropriate<br />

<br />

175 200 225 250 275 300 325<br />

4<br />

1<br />

4


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 14


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 15<br />

Photo: Thomas Eugster<br />

amenities. Indeed, Sihlcity offers somewhat<br />

more than your typical mall.<br />

How have you selected the tenants?<br />

Conradin Stiffler: Two elements are the<br />

determining factors here: retail and gastronomy.<br />

For the shops, we defined a mix of<br />

sectors, and in a second step a tenant mix,<br />

meaning which brands should be represented.<br />

Not all of the tenants that we<br />

targeted were able or willing to come to<br />

Sihlcity. But in the end, we’re very satisfied<br />

with the mix that we now have. In<br />

terms of gastronomy, the restaurants are<br />

oriented toward the two predominant<br />

elements of table service and self-service<br />

dining. We wanted something from every<br />

corner of the world, and even fast food<br />

should be represented.<br />

Which age and gender segments have<br />

you targeted?<br />

Conradin Stiffler: We anticipate that<br />

Sihlcity will be interesting for many older<br />

people, particularly because everything is<br />

available in one location. Sihlcity should be<br />

a meeting place; one person can go shopping,<br />

while another takes advantage of the<br />

health and fitness facilities; the kids can<br />

go to the cinema, while the parents meet<br />

some friends at a café. I believe that Sihlcity<br />

can also appeal to the 50+ generation.<br />

The younger segment between the ages of<br />

15 and 25 should be most attracted to the<br />

various fashion offerings. This age group<br />

demands a lot and wants it very fast. This<br />

segment includes the hardcore virtual<br />

shoppers with unbelievable stamina. The<br />

middle-age group in between is distinguished<br />

by a tight time budget. These<br />

people have some money at their disposal,<br />

but not many hours in which to spend it.<br />

They are accustomed to finding everything<br />

they desire quickly and under one roof. So<br />

our shops are right in line with the trend.<br />

“The church also<br />

has a presence<br />

in the mall,<br />

with an ‘oasis of<br />

tranquility’ as<br />

well as spiritual<br />

counseling<br />

rooms.”<br />

Men in particular, who are not fond of<br />

shopping or spending much time doing it,<br />

will be in good hands here.<br />

Does the tenant mix have an influence<br />

on customers’ buying habits?<br />

Conradin Stiffler: We have a youthoriented<br />

section, with shops like Tally Weijl<br />

and Zara. Zara is a prime example. Ladies<br />

in their 50s as well as 15-year-old girls<br />

shop there. Today, buying habits overlap<br />

among the age groups.<br />

Consumer tastes are becoming increasingly<br />

polarized. The trends are heading<br />

toward either budget shopping or luxury<br />

shopping. Such extremes can also be<br />

seen in the leisure activities pursued by<br />

many people: extreme sports events<br />

and an evening at the opera go hand in<br />

hand. Is Sihlcity able or willing to follow<br />

such trends?<br />

Conradin Stiffler: People follow trends<br />

in any event; it’s no longer necessary to<br />

lure them. Today, some things are socially<br />

acceptable that would have been scandalous<br />

in the past, for example, visiting a<br />

bratwurst stand before going to the opera.<br />

The spectrum is enormous. This is very<br />

clearly manifested in the shopping trends<br />

in the interim too, when we see which<br />

bags people carry home with them. Luxury<br />

brand names mingle with budget discounters.<br />

But thanks to the breadth of<br />

providers that we have aimed for with the<br />

tenant mix, you can quench your thirst with<br />

a very expensive bottle of wine in a restaurant<br />

and, after watching a movie, still feed<br />

your hunger at a burger stand. That’s what<br />

we want to achieve – and not just in the<br />

area of gastronomy.<br />

What do you personally like the most<br />

about Sihlcity?<br />

Conradin Stiffler: The fact that there is<br />

such a vast array of features pleases me<br />

the most. What I think is cool is that the<br />

entire complex is constructed like a city<br />

within a city, and that outdoor areas have<br />

been incorporated in the design concept.<br />

In a traditional shopping center, I always<br />

miss the fresh air; you can’t easily get outdoors<br />

for a break and a breath of fresh air<br />

and stretch your legs. Here, you can dine<br />

outside in the summer. All in all, the shopping<br />

experience has an urban character<br />

that a traditional center just doesn’t have.<br />

And what does the architect in you say?<br />

Conradin Stiffler: The architecture is<br />

the structure that provides the ambience.<br />

Some old buildings have been preserved.<br />

Architecture functions like a stage on<br />

which the show now takes place. The<br />

shops should be in the spotlight; the tenants<br />

provide their color and their decor. I<br />

believe that people don’t come just to look<br />

at the mall; they want to shop and have fun.<br />

The mall represents a neutral stage on


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 16<br />

Gender<br />

Age in years<br />

Net monthly household income<br />

(EUR)<br />

Source: Zukunftsinstitut GmbH, tns emnid, 2004<br />

Personal time means … ><br />

M<br />

F<br />

14 – 29<br />

30 – 39<br />

40 – 49<br />

50 – 59<br />

>60<br />

2,500<br />

> being able to concentrate fully on the<br />

important things in life*<br />

83<br />

85<br />

86<br />

82<br />

84<br />

76<br />

82<br />

86<br />

80<br />

80<br />

91 91<br />

86<br />

85<br />

84<br />

86<br />

91<br />

82<br />

80<br />

85<br />

83<br />

87<br />

86<br />

81<br />

> being able to relax in a physical sense<br />

> being able to do something meaningful<br />

outside of work hours<br />

81<br />

73<br />

72<br />

75<br />

72<br />

86<br />

80<br />

80<br />

75<br />

75<br />

80<br />

78<br />

83<br />

78<br />

81<br />

80<br />

77<br />

93<br />

78<br />

69<br />

82<br />

86<br />

91<br />

81<br />

> feeling free from the stresses and<br />

strains of everyday life<br />

> being able to recharge mental and<br />

spiritual batteries<br />

65<br />

62<br />

53<br />

58<br />

66<br />

72<br />

67<br />

64<br />

52<br />

69<br />

70<br />

65<br />

> as work takes up ever more time,<br />

well-used personal time becomes more important<br />

64<br />

60<br />

71<br />

72<br />

77<br />

75<br />

35<br />

54<br />

57<br />

69<br />

71<br />

70<br />

> to have enough personal time for oneself<br />

is the biggest luxury<br />

54<br />

57<br />

50<br />

47<br />

55<br />

68<br />

60<br />

55<br />

54<br />

58<br />

62<br />

56<br />

> to be able to have time for oneself alone<br />

* agreement in %<br />

24<br />

46<br />

23<br />

26<br />

41<br />

43<br />

40<br />

37<br />

31<br />

38<br />

45<br />

31<br />

The self-responsible society<br />

How important is it for you to have control over your free time? Most respondents to a 2004 survey said they didn’t just want to use their leisure time<br />

to relax and “kick back,” but to use their independence from the stresses and strains of everyday life to concentrate on the really important things – the things<br />

that give their lives meaning outside of work. Only a minority is able to devote their spare time to themselves alone.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 17<br />

Wealth is dead!<br />

Long live worth<br />

Time will be the key resource in tomorrow’s world. Striving for more free time – or time affluence –<br />

will become the dominant trend of the future, affecting not just the consumer sector but financial<br />

services as well. The contemporary ethic of pursuing material gratification and monetary prosperity<br />

will become much less important than achieving a healthy balance between professional ambition<br />

and individual well-being.<br />

Eike Wenzel, Editor-in-Chief, Zukunfstinstitut, Germany<br />

It sounds like the corniest joke in the world, but what people expect<br />

from their leisure time activities in future is first and foremost more<br />

leisure time. In the world of tomorrow, time will become the key<br />

resource. Those who are able to enjoy an abundance of personal<br />

free time will have “made it,” belonging to a privileged social class<br />

since they live in the realm of time affluence.<br />

This phenomenon is attributable mainly to a fundamentally<br />

changing paradigm that has emerged in our society in the past<br />

ten years. We are increasingly developing from a prosperous society<br />

into a feel-good society. This does not mean that prosperity has<br />

already permeated every aspect of our society and that we finally<br />

find ourselves living in paradise. There is a lot more to it than that.<br />

Striving for more autonomy, more personal free time, or time affluence,<br />

and particularly a work-life balance, will progress into a predominating<br />

trend of the future – affecting leisure time and consumer<br />

markets as well as financial services. In this regard, leisure time<br />

will undergo a remarkable change in significance:<br />

From industrial labor to a feel-good society: leisure time is no<br />

longer just the antithesis of hardship and necessity, or in other<br />

words, industrial labor. Working time is increasingly becoming creative<br />

time: Google today already allows its employees to spend<br />

20% of office hours on creative idleness. On the other hand, there’s<br />

a stronger trend toward spending leisure time with hybrid offerings<br />

such as language courses and training sessions in a vacation-like<br />

ambience.<br />

End of the fun society: if the concept of leisure time reverts back<br />

to its traditional connotation of “free time,” then a change in paradigm<br />

will emerge. Instead of the thrill-packed cascade of leisure<br />

parks, aspects such as self-understanding and self-development<br />

will play a more significant role.<br />

Sense and sensibility: leisure time in the sense of availability of<br />

free time will increasingly lead to refocusing on the individual, a<br />

person’s needs and a person’s body. On the other hand, in the postmaterial<br />

society, leisure time will be reunited with traditional values,<br />

such as a sense of solidarity, neighborliness and charitableness.<br />

Researchers at the University of Tilburg in the Netherlands last<br />

year surveyed a total of 1,128 men and 765 women ranging in age<br />

from 16 to 87, inquiring about the way they feel at weekends and<br />

during their leisure time. Roughly 3% of the respondents suffered<br />

from symptoms diagnosed as so-called leisure sickness such as<br />

fatigue, immunodeficiency, migraine headaches, rheumatism, even<br />

nausea and manifest bouts of depression. The researchers presume<br />

that the underlying cause of this leisure sickness is a problem<br />

relating to people’s inability to tune out and wind down from workrelated<br />

stress and tension during their free time. What sort of trend<br />

leads to such an apparently paradoxical twist of values – leisure<br />

as stress; work as sense of identity and self-fulfillment – from<br />

which a person cannot escape? We have made the following observation<br />

within the scope of the research carried out in the past<br />

three to four years at the Germany-based Zukunftsinstitut and on<br />

the basis of numerous studies and consultation projects: within the<br />

contemporary lifestyle of material gratification, striving for material<br />

monetary prosperity is much less important than the prospect of<br />

achieving a balance between professional ambition and individual<br />

well-being. This means that in the future, we will develop from a<br />

prosperous society into a feel-good society. Let us be absolutely


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 18<br />

clear here – we do not live in a society where material prosperity is<br />

all-encompassing and assured forever. Definitely not! But for the<br />

vast majority of society, attributes such as individual happiness,<br />

better ties to nature and the environment, a sense of solidarity and<br />

a work-life balance will become more significant than material assurance<br />

in the future.<br />

From mass markets to individual quality of life<br />

Photo: Thomas Eugster<br />

Eike Wenzel is Editor-in-Chief at the<br />

Germany-based Zukunftsinstitut. As a media<br />

scientist he conducts research on changing<br />

<br />

and advises companies in a vast array of<br />

sectors. Mr. Wenzel is also author of numerous<br />

studies, including “Die neuen (Frei)-Zeitmärkte”<br />

and “Tourismus 2020. Die neuen<br />

Sehnsuchts-Märkte.” See full biography on page 52<br />

One mega-trend that is basically driving this shift in mentality is<br />

individualization. We are increasingly transcending a society of<br />

mass media and mass marketing to a new feel-good culture and<br />

individualized quality-of-life offerings. The fundamental parameters<br />

of our lives are beginning to change meaning. That is, shifting away<br />

from a mass media-based prosperous society toward the individualized<br />

realm of well-being. In this regard, the following three factors<br />

are especially significant:<br />

The monolithic leisure time culture is unfolding into a more<br />

open realm of individual self-management (a lifelong process of<br />

learning; a new sense of solidarity; wellness becomes selfness;<br />

web communities supplant the mass medium TV; new mobility solutions).<br />

Personal free time, reclaiming sovereignty over time, does not<br />

necessitate a new cult of ego, but rather answers people’s needs<br />

for more self-responsibility and self-determining intercourse with<br />

health and leisure.<br />

<strong>Leisure</strong> time in the society of the future will therefore become<br />

condensed time – time filled with a sense of life. Hence, the explicitly<br />

expressed need that emerged from the results of our leisure<br />

survey was the ability to concentrate on the really important things<br />

during free time. In the coming years and decades, future markets<br />

catering to personal free time, selfness, inner growth and selfresponsibility<br />

will emerge from the traditional leisure time world of<br />

industrial society.<br />

New luxury shuns material values<br />

The shift toward immaterial values in leisure time activities calls for<br />

some new terminology on the agenda, with which providers of leisure<br />

time services should become familiar. “Inner growth” is an<br />

example of such terminology, which describes the far-reaching<br />

shift in significance in our leisure culture from values based on external<br />

status to an all-embracing perception of personal being, and<br />

from fleeting monetary attributes to established emotional values.<br />

This also means that our sense of luxury will undergo a fundamentally<br />

new reorientation under the influence of the changing needs<br />

of leisure time activities.<br />

This “new sense of luxury” is what that the majority of respondents<br />

to a Zukunftsinstitut/Enmid survey associated with personal<br />

free time: “Free time means that I can focus entirely on the things<br />

that are important to me (85%); physical relaxation (83%); and<br />

doing something worthwhile outside of work (81%).” This trilogy<br />

contains the most significant values associated with leisure time or<br />

personal free time (see page 16). We know that men and women<br />

follow the beat of different drums. In the industrialized cultures of<br />

the 19th and 20th centuries, men (or the breadwinners) were the<br />

ones who took advantage of leisure time. For only men were involved<br />

in the labor processes and consequently were entitled to<br />

some relief in an existential world outside of work. Women were<br />

simply not a leisure target group – and this held true at least until<br />

the mid-20th century – because they were not regarded as belong-


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 19<br />

ing to the sphere of production. The tasks of housework, childcare<br />

and mood management were carried out in a timeless world, day in<br />

and day out.<br />

However, our survey conducted in 2004 revealed that men and<br />

women are becoming increasingly similar in the way they utilize<br />

leisure time. In terms of the perceptions of what leisure time and<br />

personal free time mean to the individual, the differences between<br />

men and woman are no longer profound. Nevertheless, it is true<br />

that men are more likely to interpret leisure time and personal free<br />

time in the physical sense, based on activities and events, while<br />

women relate more consciously to “mental” categories such as<br />

body, inner self and spirit. The greatest disparities between men<br />

and women with regard to the concepts of leisure emerged in the<br />

definition “leisure time means: being entirely devoted to oneself.”<br />

In terms of responses, 46% of the women supported this conclusion,<br />

but only 23% of the men agreed. Women can quite obviously<br />

relate more to the topics of self-care and focus on themselves.<br />

Men interpret relaxation more strongly in pragmatic terms and associate<br />

it directly with physical recreation: 85% intuitively affiliate<br />

leisure time with physical relaxation.<br />

Space travel and underwater hotels<br />

By the year 2020, the newfound power of consumers will lead<br />

to long-lasting changes in the leisure activity markets and especially<br />

the tourism industry. We are currently experiencing consumer<br />

empowerment, which is characterized by the desire to have their<br />

aspirations taken seriously. In other words, they are not yearning for<br />

immediate fulfillment of their needs, but rather stimulation of their<br />

desires under different conditions – a better life, even if it is only<br />

possible for a limited time during a family vacation or brief trip.<br />

In this regard, here is one example of how to ideally satisfy consumers’<br />

increasingly complex leisure time needs: Bill Fischer never<br />

had an interest in the notion of bucket holidays. He sells high-end<br />

tours to super-rich and sophisticated travelers. Mr. Fischer finds<br />

the classiest resorts and offers a solution for every desirable service.<br />

His customers reward his efforts: they pay an annual “initiation<br />

fee” of USD 50,000 and enjoy a totally individualized offering<br />

of leisure activities.<br />

Despite all the crises, terrorism threats and varying consumer<br />

tastes, longing to see faraway places will remain the predominant<br />

motive in the future world of leisure. Experiencing lands of contrast,<br />

seeking a much-needed change of scenery, encountering foreign<br />

cultures, gathering new sensory input – all of these factors constitute<br />

an important key to luring customers in the society of the 21st<br />

century. In terms of the array of offerings, the tourism/leisure industry<br />

will develop into a vast jungle market in the coming years –<br />

with every single niche and pool accessible via at least one service<br />

provider. Every spot on earth – and beyond – will be covered; celestial<br />

hotels and outer space flights are no longer science fiction (Virgin<br />

Tours, for example: price per flight: EUR 198,600). The same holds<br />

true for underwater hotels and ice golfing in Greenland.<br />

Battling commuting stress with private wanderlust<br />

The future markets for leisure time activities will be defined by the<br />

issue of mobility. The postmodern conquerors of the world will<br />

emerge and battle mobility stress with wanderlust. The new premium<br />

target group in the tourism industry not only feels at home in<br />

the world, acts nimbly and boasts an affinity for experiences; this<br />

group also no longer perceives vacation as a singular, once-a-year<br />

What the leisure consumers of tomorrow<br />

really desire:<br />

The role of spectator<br />

will be spurned. Culture, pleasure and fun<br />

are fundamentally regarded as communicative<br />

and social “events.”<br />

Mass events, mass<br />

media and mass marketing will be rebuffed<br />

with disregard because they hold no personal<br />

experience value.<br />

A strong sense of<br />

values is not based on a conservative, compulsive<br />

culture. In fact, this trend leads to new<br />

consumer habits that have direct effects on<br />

leisure time activities.<br />

Anything that relates to the<br />

<br />

self-achievement can only succeed with a<br />

sense of harmony between inner and outside<br />

worlds.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 20<br />

International tourism receipts (US dollars)<br />

21.4%<br />

3.0%<br />

4.2%<br />

534.6 bn<br />

20.8%<br />

20.4%<br />

3.0%<br />

4.0%<br />

634.7 bn<br />

51<br />

21.2%<br />

.8%<br />

20.6%<br />

3.2%<br />

4.0%<br />

682.7 bn<br />

51.0%<br />

Source: World Tourism Organization (UNWTO) / Tourism Market Trends, 2005 / Tourism Highlights, 2005<br />

18.4%<br />

2.2%<br />

3.7%<br />

2.4%<br />

4.0%<br />

53.0%<br />

481.6 bn<br />

23.3%<br />

488.2 bn<br />

27.2%<br />

20.7%<br />

18.7%<br />

48.2%<br />

2.4%<br />

3.9%<br />

49.6%<br />

25.5%<br />

469.9 bn<br />

19.8%<br />

48.4%<br />

International arrivals by region (in millions)<br />

800<br />

600<br />

Europe<br />

400<br />

Asia and the Pacific<br />

200<br />

Americas<br />

0<br />

Africa<br />

Middle East<br />

1970 1980 1990 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />

The desire to travel is steadily taking off<br />

More and more people have the opportunity and the desire to go on vacation. Average annual holidays are becoming shorter, but people are taking more<br />

city breaks and engaging in cultural tourism. Encounters with foreign cultures and the search for new experiences, as well as the ability to distance oneself<br />

from the strains of life, will be the mainstay of the tourism market in future.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 21<br />

highlight. The vacationers of the future are persistent consumers<br />

of mobility options. They compensate for work-related travel stress<br />

with wanderlust, regardless of the destination. The primary objective<br />

is to distance oneself from the day-to-day routine, because only<br />

from a distance can a person fulfill the need to refocus.<br />

Data on disposable incomes, expenditure per trip and spending<br />

per capita per day underscore this trend. Not all travel agencies<br />

will be pleased about the cutbacks on travel time for primary vacations.<br />

But in fact, a stable trend can be anticipated, whereby the<br />

postmodern world conqueror will increasingly switch to alternative<br />

offerings beyond the standard selection provided by the tourism<br />

industry (half room and board, sun, beach). This phenomenon cannot<br />

be attributable solely to the noticeable boom in city or cultural<br />

travel. On the other hand, it should not simply be overinterpreted as<br />

the impact of a mega-trend.<br />

Indeed, with the postmodern world conqueror, we have uncovered<br />

a fundamental shift in mentality on the part of the customer<br />

toward aspirational adventures. And this is characterized by the<br />

fact that particularly wealthier, sophisticated target groups with a<br />

basically new perception of leisure, vacation and relaxation have<br />

emerged in the travel industry. So what does the demographical<br />

physiognomy of the postmodern conqueror look like? According to<br />

a 2002 survey by media research firm AWA, short-duration vacationers<br />

show up in all age groups between 18 and 60+, with the 50<br />

to 59 year olds (index: 117) and the 18 to 29 year olds (index: 114 )<br />

showing the strongest affinity for short trips. Of greater importance,<br />

more highly educated people with university degrees are without<br />

doubt most likel y to take short vacations (index: 161). People earning<br />

good wages, with monthly household net incomes in excess of<br />

EUR 3,000, are the heavy users of short vacations (index: 141).<br />

Particularly noteworthy is that people with a fondness for vacationing<br />

more than five times a year have a strong orientation toward<br />

innovation, since it is primarily innovators (index: 236) and so-called<br />

trendsetters (index: 174) who fall into our designated category of<br />

postmodern world conqueror. By comparison, the group regarded<br />

as the vast majority (index: 76), as well as the stragglers and abstainers<br />

(index: 37), have so far been little tempted by short vacations.<br />

What we have described as the postmodern world conqueror, especially<br />

within the scope of tourism, has been recently referred to in<br />

sociodemographic literature by a vast array of ambivalent abbreviated<br />

forms and coinage. We are fond of the acronym LOHAS<br />

(lifestyle of health and sustainability). Research carried out in the<br />

US and Europe estimates that in the medium term one-third of the<br />

world’s population will adopt this lifestyle. The new consumer type<br />

has also been reported as the “health hedonist” in the pages of the<br />

New York Times. These are health-oriented aficionados, to whom<br />

health and pleasure are equally important, who savor individual<br />

well-being and the destiny of mankind, and who maintain a family<br />

and their own career. American sociologist Paul Ray and psychologist<br />

Ruth Anderson coauthored a book in 2000 with the subtitle<br />

“How 50 million people are changing the world.” Ray and Anderson<br />

also describe these hybrid consumers as “cultural creatives” and<br />

estimate their numbers in the US at roughly 50 million people (NB:<br />

the adult population over the age of 15 in the US amounts to 219 million)<br />

– equivalent to a “small France.” They are inspired by creative,<br />

responsibly minded, health-oriented and pleasure-seeking people.<br />

During their study, Ray and Anderson conducted the most comprehensive<br />

up-to-date survey in the last 20 years on shifting values in<br />

the US. These surveys comprised findings from 100,000 Americans<br />

and more thorough analyses of more than 500 target groups. Ray<br />

and Anderson discovered that three subcultures exist side by side<br />

in the US today. Each lives in a world of its own and has a different<br />

mindset. These subcultures are referred to as the so-called traditionalists,<br />

the modernists and cultural creatives (or LOHAS). Indeed,<br />

the new consumer elite can also be aptly characterized by the way<br />

they change our society, economy and labor market.<br />

Rise of the creative class<br />

Richard Florida described it as such in 2002 in a book titled “The<br />

Rise of the Creative Class.” For the American sociologists, the new<br />

creative class counts 38 million members among its ranks, or 30%<br />

of the total workforce in the US. Even though Mr. Florida’s creative<br />

class is not identical with the LOHAS, there are numerous similarities<br />

between the two groups which can be useful in defining the<br />

new lifestyles. Included among Richard Florida’s creative class are<br />

doctors; designers; writers; IT specialists; people in the TV, film<br />

and advertising business; wellness, health and fashion advisors; as<br />

well as carpenters, restaurant workers and hairdressers. The focal<br />

point of their work lies in the fields of service that are most in demand:<br />

consulting, conceptualizing, designing, inventing and providing<br />

therapy, training, etc.<br />

For the leisure time people of tomorrow, there are two predominant<br />

sanctuaries, two yearning metaphors. The first is destination I,<br />

the awakening of the inner self, a journey of discovery of an especially<br />

unique nature. The second is the quest for the authentically<br />

different, the search for unknown realms, places and identities. We<br />

will learn in the foreseeable future how we supplant sensation with<br />

a sense of meaning, substitute hysteria with down-to-earthliness.<br />

<br />

<br />

The new consumer elite re-define work and leisure


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 22<br />

Others<br />

5%<br />

Middle<br />

East<br />

Japan<br />

4%<br />

Russia<br />

5%<br />

Others<br />

26%<br />

6%<br />

Middle<br />

Russia<br />

East<br />

7%<br />

5%<br />

USA 25%<br />

Japan<br />

USD 112 bn<br />

China<br />

11%<br />

20%<br />

Spending on luxury goods 2004<br />

Spending on luxury goods 2014<br />

USA 22%<br />

USD 208 bn<br />

23%<br />

Europe<br />

China 23%<br />

18%<br />

Europe<br />

Source: United Nations, World Population Prospects, 2006 / Merrill Lynch, 2006, Data in euros converted to US dollars at an exchange rate of 1.303<br />

Resident population by world region by the year 2050 (in millions)<br />

5000<br />

Asia<br />

4000<br />

3000<br />

2000<br />

Africa<br />

1000<br />

0<br />

Europe<br />

North America<br />

1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050<br />

No saving on luxury goods<br />

The market for luxury goods is growing. Particularly in Asia and Russia, more and more people can now afford exclusive products. By the year 2014,<br />

China’s share of the worldwide luxury goods market will have grown to roughly 23%, thus surpassing the USA, Europe and Japan.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 23<br />

Asia warms to<br />

the cool life<br />

The future of Asian leisure promises a mixture of wealth and creativity. Society’s changing<br />

attitudes are driving the development of new leisure options and ideas, supported by the wealth<br />

accumulated from more than 50 years of hard work and toil. In line with a generational shift<br />

towards greater financial security, the region’s youth are shifting from surviving to living. Business<br />

and social networks are beginning to merge into one.<br />

Foong Wai Fong, Director, Megatrends Asia<br />

“Check in with your wife and leave with a different woman,” cajoles<br />

a playful message in the advertisement of a five-star spa resort in<br />

Thailand. The promised transformation for the lucky lady epitomizes<br />

Asian leisure in many ways. Like cosmetic surgery, in just half a<br />

century the face of leisure in Asia has evolved from simple, rural<br />

fun to sophisticated, global play. For many, going from subsistence<br />

to abundance has taken only a few decades. We recall nostalgic<br />

images of the occasional top-spinning and kite-flying in the rural<br />

fields which often climaxed with a long street feast to celebrate<br />

harvest. Today, we behold new and moving pictures of Asia’s elites<br />

riding on their Harley-Davidson machines crossing the old silk road,<br />

with a stop at an Ayurvedic spa resort up in the Himalayas. The<br />

riders are perhaps in time to circle back to catch the wind in the<br />

Monsoon Cup on the eastern coast of Peninsular Malaysia before<br />

heading down to catch the “Phantom of the Opera” at the state-ofthe-art<br />

Singapore National Theater. Asian leisure is entering a new<br />

era, with changing attitudes driving the development; demanding<br />

new leisure options and ideas supported by wealth accumulated<br />

from the last half century’s sweat and toil.<br />

China, India and the rest of East and Southeast Asia combined<br />

have half of the world’s population; as many as one billion of these<br />

Asians are joining the ranks of the middle class. While their parents<br />

and older siblings are still working and saving hard, the younger<br />

generation, from Harbin to Hanoi, from Shanghai to Singapore,<br />

from Bangkok to Bangalore, from Manila to Mumbai and Tokyo to<br />

Tehran, have decided that it is more important to have a cool lifestyle.<br />

A meaningful job is more important than simply earning to<br />

put food on the table and have a secure home. In the wake of the<br />

generational progress towards greater financial security, the region’s<br />

younger mindset is shifting from surviving to living; from working<br />

hard to enjoying and playing.<br />

A new sense of value<br />

Asia is among the world’s hardest-working regions in terms of average,<br />

clocked-in workdays. Asians are also the world’s most ardent<br />

savers, putting some 30% to 50% of their annual earnings into the<br />

kitty bank to prepare for retirement and rainy days. As a result,<br />

they have the world’s largest holding of foreign reserves. A byproduct<br />

of Asia’s domestic, demand-driven growth policies, official<br />

government messages tout the dawning of a prosperous new era.<br />

Some go as far as to declare that Asia and China are entering a<br />

period more glorious than the times of the Tang dynasty when the<br />

middle kingdom was at its peak. Overall, the sense of values of<br />

urban Asians is changing and their lifestyle is diversifying. According


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 24<br />

to one regional survey of people’s daily lives, the largest single<br />

group of respondents stated that in the future, they wanted to live<br />

a life focused primarily on “leisure.” After more than 20 years of<br />

reform and opening in China, the GDP per capita in the eastern<br />

coastal cities has crossed the USD 5,000 level as both affluence<br />

and aspirations rise. This indicates that more people want to spend<br />

more time enjoying themselves with others or engaging in hobbies<br />

and recreational activity. This attitude represents a new opportunity<br />

for building a society where people can enjoy the riches of<br />

daily life, and are not merely working to build economic wealth. In<br />

other words, what do you do with your wealth now that you have<br />

created it? This new sense of value has tremendous implications<br />

for investment and structure for the provision of leisure.<br />

Baby boomers are becoming grandparents and want fun<br />

Photo: Thomas Eugster<br />

Foong Wai Fong is the Director of Megatrends<br />

Asia. Her research areas include macroeconomic<br />

trends in Asia, the progress of<br />

reform and changes in China, cultural<br />

industries and sustainable development.<br />

She has three best-selling books to<br />

her name: “The New Asian Way,” “We Have<br />

to Talk, Mr. Prime Minister” and “Culture<br />

is Good Business.” See full biography on page 52<br />

From the old days, we can still remember cases of death from<br />

overwork and fatigue among Japanese and Taiwanese corporate<br />

warriors. People are more relaxed now. Asian baby boomers are<br />

retiring and are becoming grandparents. Many have decided to<br />

lead a more relaxed lifestyle and begin exploring and traveling<br />

while they are still physically strong. Asian society is aging at an<br />

increasingly rapid pace thanks to a lengthening average lifespan<br />

and a declining birthrate. For example in Japan, the nation’s total<br />

fertility rate in 1998, at 1.38, was the lowest on record. According<br />

to Japan’s projected future population, one in four people in the<br />

Land of the Rising Sun will soon be 65 or older, the largest proportion<br />

ever. This is a golden consumer group. With wealth and a more<br />

open attitude to spending, they are pushing for higher value, more<br />

luxurious new apartments, and higher quality travel options.<br />

Younger Asians’ propensity to save has noticeably decreased in<br />

China, and many are running into deficits at the end of each month.<br />

They are known as the yueguangju (empty-every-month gang),<br />

who would not blink an eye throwing an entire month’s earnings on<br />

a designer bag or a new electronic gadget that they enjoy. Aspirations<br />

are to own a credit card, have lots of cash, drive an imported<br />

car, live in a condominium and with a lifestyle saturated in class:<br />

the so-called “6 Cs” lifestyle. The new rich are making waves in<br />

the market; the new millionaires that were created by the region’s<br />

economic growth are now supporting the most robust market in<br />

luxury goods. Whether it is a new Louis Vuitton bag or a Rolex<br />

watch or a pair of glittering Jimmy Choo shoes, the purchase fulfills<br />

the desire for status and reward.<br />

The new temple of desire<br />

It is called retail therapy in many parts of urban Asia. Offering the<br />

opportunity to stretch your legs away from the heat outside, airconditioned<br />

shopping malls are most attractive to Asians enjoying<br />

one of their favorite pastimes. These temples of consumerism are<br />

an irresistible draw, especially for the lower-middle-class groups.<br />

Here are the theaters where Asian dreams come alive. The precincts<br />

are getting bigger, better and cheaper. Even the new Suvarnabhumi<br />

airport that opened in October in Bangkok has several miles<br />

long of shopping pavilions.<br />

For the nouveaux riches, they can buy ten Hermes ties in one<br />

shopping stop! From Chanel to One-Dollar shops, each meets his<br />

own needs, having fun accumulating material goods. Asians, especially<br />

single and wealthy women, have a habit of rapidly changing<br />

their material belongings, going for the latest models in vogue.<br />

After a long day of window shopping and bargain-hunting at the


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 25<br />

commonplace all-year-round sales, shoppers can be treated to the<br />

most wide-ranging edible offerings in Asia’s unique food courts.<br />

For example, in Suria Kuala Lumpur City Centre, the lively shopping<br />

mall below the twin towers, the food court is a vivid picture of<br />

globalization and Malaysia’s Asiatic variety. Some 28 outlets are<br />

organized in a well-laid-out, pristine food court, offering over 200<br />

different types of local and international cuisines. For Asians, nothing<br />

brings greater satisfaction than a good meal!<br />

Lonely hearts like to be amused too<br />

In Taiwan’s three largest cities, there are over one million people<br />

considered lonely hearts. The survey of a leading magazine revealed<br />

that some 20% of the population, 4.5 million of them, do not<br />

have a sense of belonging. In one year, the island sold some NTD<br />

2 billion worth of antidepressant drugs. That figure is increasing at<br />

the rate of 10% per year. For every nine family households, there is<br />

one comprising a sole occupant. Lonely hearts are driving big-time<br />

leisure business: the market for pets is worth NTD 20 billion, soft<br />

toys NTD 600 million. Some 3.5 million people log onto the Net to<br />

chat every day, generating some NTD 1.2 billion in revenue for the<br />

online dating business. Luxurious suites for singles are worth NTD<br />

60 billion, while night owls around the city consume NTD 3 billion<br />

annually. Music for healing is outselling the most popular teenage<br />

pop singers. People are abandoning material consumption for fulfillment<br />

of the senses and spirituality, by putting atmosphere, space,<br />

taste and class first among their considerations for leisure options<br />

and engaging in activities that will bring a sense of well-being and<br />

happiness. All across the region, the largest growing real estate<br />

sector is for “that one single person”; one that buys a luxurious<br />

designer-oriented apartment suite to nurture the lonely heart. 1<br />

The venerable Chinese game of mah-jongg (similar to Western<br />

bridge, but played with mini bricks) can now be played on the Internet<br />

and with virtual partners. Technology is radically changing<br />

the face of Asian leisure. Plasma TV, high-definition screens, all<br />

those stylish iPods, plus the multifunction mobile phones which not<br />

only keep you updated with important events but also provide a<br />

channel for pouring your heart out. The SMS text messages sent<br />

out in China are now a multibillion dollar business. About 500 to<br />

800 million people in China alone are connected by mobile phones<br />

and another 150 million via the Internet.<br />

iPartment allows virtual relationship<br />

In 2006 the number of Internet users in Taiwan exceeded 14 million,<br />

about half the population. Around 32% of Net users use MSN and<br />

Skype. Between 8 and 10 pm, 3.5 million people log on the Net to<br />

chat. The dating business went from nothing to NTD 1.2 billion in less<br />

than four years. Taiwan Yahoo! has 1.3 million members joining its<br />

friendship portal. The iPartment (“i” means “love” in Chinese) Internet<br />

service allows participants to maintain a virtual relationship.<br />

There are some 89,000 members each paying a monthly fee of<br />

NTD 90 for its VIP membership, enabling iPartment to generate<br />

NTD 10 million in revenue in a very short time. Sony’s electronic<br />

dog “Aibo” created another craze, selling 130,000 models in five<br />

years. During the vacation, people stay home to chat online; 1.26<br />

million people have a log-on record of more than eight hours in a<br />

single day. In pet rooms, for a dollar a day, you can keep a virtual<br />

pet. There are now 8,000 pets available for adoption. There is a<br />

whole new world on the Internet. You can chat or text via your<br />

desktop, notebooks, smartphones and mobile<br />

Continued on page 27<br />

<br />

business magazine came up with<br />

the following cool industries of the future:<br />

1. Movie and TV. Big casts and big productions on popular Asian<br />

themes have led some productions to do extremely well. Asians are<br />

also eager and hungry for more culturally compatible presentations<br />

after having gotten enough of the artificial super-creatures (such<br />

as Spider-man and the like) in Western productions. Coproduction<br />

and cross-cultural collaborations are also in vogue. With Taiwanese<br />

directors, the movie cast can be drawn from among popular heartthrobs<br />

from Hong Kong, Taiwan, Korea, Thailand and Southeast<br />

Asia. Asian movies are entering the big time.—2. Games, girls<br />

and gambling. The 3 G on the Internet does not refer to third<br />

generation mobile telephony but games, girls and gambling. A domestic<br />

market is being created with local productions, where games<br />

from Beijing and Shanghai now take up 80% of China’s domestic<br />

market. Asian and Chinese expertise is also coming of age in this<br />

sector.—3. Animation. This will be the strongest revenue driver<br />

on the Internet and mobile phone platform (counting local networks,<br />

China has between 500 and 700 million mobile phones and over 100<br />

million Internet users). In 2004, animation sales exceeded RMB 10<br />

billion; up to RMB 60 billion in 2005. A huge animation city of 32,000<br />

square meters opened on 1 October in Guangzhou city to house one<br />

of the most concentrated production hubs for the animation industry.<br />

Besides Guangzhou, many other Chinese cities are working<br />

on leveraging their folk culture to produce great animation works.<br />

—4. Beauty. Beauty pageants are like flowers blooming all over<br />

the region. Every city and province is holding its own beauty pageant,<br />

drawing financial rewards from sponsorship and tourist visitors.—5.<br />

Holidays. For example, in China, the compulsory national<br />

holiday weeks of 1 May and 1 October are entering their seventh<br />

year now. One estimate puts the number of travelers at 1.7 billion,<br />

generating RMB 429.2 billion in consumer spending in the last 14<br />

golden weeks. Every holiday becomes a big commercial opportunity.<br />

Consumers are conditioned by advertising to take on this new<br />

habit. 4<br />

The future of leisure promises richness and<br />

creativity. Stay tuned.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 26<br />

100.00<br />

10.00<br />

1.00<br />

2.2<br />

4.1<br />

0.8<br />

7.5<br />

1.4<br />

11.4<br />

2.1<br />

17.0<br />

3.2<br />

0.6<br />

23.8<br />

4.6<br />

1.1<br />

30.7<br />

6.5<br />

2.1<br />

36.3<br />

8.0<br />

2.9<br />

42.2 45.9<br />

11.5<br />

10.0<br />

5.4<br />

4.3<br />

53.8<br />

13.8<br />

6.7<br />

8 x<br />

Source: ITU International Telecommunication Union, 2006<br />

73 x<br />

0.5<br />

0.3<br />

0.10<br />

0.1<br />

0.06<br />

0.03<br />

0.01<br />

1994<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

Industrialized nations Worldwide Emerging countries<br />

100.00<br />

49.6<br />

58.5 64.7 69.6<br />

76.8<br />

10.00<br />

8.2<br />

17.6<br />

24.6<br />

5.4<br />

35.3<br />

8.2<br />

12.2<br />

15.7<br />

8.0<br />

18.8<br />

10.8<br />

22.6<br />

14.2<br />

27.4<br />

18.8<br />

4x<br />

5.2<br />

3.7<br />

5.4<br />

2.5<br />

3.2<br />

1.6<br />

1.9<br />

1.00<br />

27x<br />

1.0<br />

1.1<br />

0.6<br />

0.4<br />

0.10<br />

0.2<br />

0.01<br />

1994<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

2000<br />

2001<br />

2002<br />

2003<br />

2004<br />

Industrialized nations Worldwide Emerging countries<br />

Digital gap between rich and poor narrows<br />

Internet – users per 100 residents: In 1994, 73 times more people in the industrialized nations had access to the Internet than in the emerging countries.<br />

But ten years later, the disparity between rich and poor was merely eight times so large. Mobile phone – users per 100 residents: In the mid-1990s,<br />

the proliferation of the mobile telephone among the population in the industrialized nations was 27 times greater than in the emerging countries. By 2004,<br />

the digital gap had narrowed to a factor of four.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 27<br />

phones. The end of the year is always an eventful time as schools<br />

break and adults treasure this an important time to get closer to<br />

their children. It is the annual school holiday in many of the Southeast<br />

Asian urban centers. The younger urban families are packing<br />

their bags and heading out to the airports for the annual family<br />

holiday. With fewer children, younger middle-class Asians are making<br />

family vacations an annual ritual. Adventure travel, exotic destinations<br />

and more out-of-the-way options are being introduced.<br />

Soon Singapore will launch a private enterprise to help people get<br />

a tour of outer space in its space tourism project.<br />

Drinking coffee in the library<br />

Business, health, socializing and networking are beginning to roll<br />

into one. Asians, however, like packaged services – having things<br />

organized and laid out for them. For example, South Asia’s most<br />

successful fitness chain, Alexander Groups, has 240,000 members<br />

and 33 clubs in Taiwan, Shanghai and Beijing. Carefully designed<br />

package activities include offering gym, aerobics, group cycling,<br />

swimming, jacuzzi, sauna, spa, weight management, children’s<br />

health, and nutrition and juicing services. Combining business with<br />

leisure, the massage centers in China often have special VIP rooms<br />

where executives discuss business while the masseurs press on<br />

their feet to ease blockage and boost blood circulation.<br />

Starbucks Coffee shops in hospitals, DOME café stations in<br />

banking halls, airports turned into huge shopping malls; these are<br />

some of the ways that Asians mix work and formal business with a<br />

little leisure and relaxation. There are more sidewalk benches available<br />

for people to relax. Museums hold theme parties and have<br />

special restaurants. Public libraries have moved to shopping malls,<br />

while special cafés within bookshops open late into the night. Work<br />

can now be set in a leisurely environment.<br />

The young Asian generation will prize quality of living over the<br />

life of a workhorse, and value meaning over accumulation. As the<br />

region heads to the future, for many of the urban middle class, the<br />

driving force behind economic growth will come from services.<br />

Much of this development will be driven by the creative and leisure<br />

industries. In many parts of Asia, China in particular, advertising<br />

and government messages are helping to shape this trend by<br />

promising the dawning of a glorious and prosperous new age. This<br />

is part of the atmospheric support for the government’s effort to<br />

generate domestic demand as an engine of growth, as these messages<br />

are helping to shape new attitudes towards leisure. There is<br />

the danger of economic slowdown coupled with overspending. In<br />

spite of this risk of a hard landing after the buildup of unrealistic<br />

expectations, the future for leisure in Asia remains promising.<br />

trends. The Hunan Satellite TV’s Super Female vocal contest<br />

reached 19.45% of the national population and generated NTD 760<br />

million in revenue. 2 The Ministry of Culture in China estimates that<br />

the creative industry was worth NTD 7 trillion 3 in 2004, and is growing<br />

at double-digit rates annually. The enormous potential and size<br />

of the Chinese economy have set the stage for entrepreneurs and<br />

businesses to innovate on China chic or Chinese ideas in leisure.<br />

The world will see this renewed confidence translated into an enormous<br />

offering of Chinese ideas in leisure, where western-originated<br />

modern technology will be applied to bring to life outstanding ideas<br />

from China’s 5,000 years of knowledge and cultural accumulation.<br />

With a potential middle-class customer base exceeding one billion,<br />

there are justifiable reasons for excitement.<br />

Even Asians are surprised that cool stuff is emerging from the<br />

most unconventional places. A song entitled Laoshu ai dami (Mouse<br />

Loves Rice), written and sung by a complete unknown, was widely<br />

downloaded on mobile phones and generated some RMB 150 million<br />

in revenue. The masses are participating in leisure and joining<br />

the party via new technology platforms; meawhile, providers are<br />

working to sharpen their niches in a highly competitive marketplace.<br />

For example, the television stations in China are going for<br />

select positioning, making sure they can carve and keep even one<br />

space within a rapidly emerging market. Chinese movies which celebrated<br />

the centennial in 2005 are making a big comeback. The<br />

big Chinese movie “Hero” took RMB 250 million out of the total<br />

RMB 900 million box office sales in China and internationally it<br />

ranked 26th out of the “50 must-watch movies in your life” listed by<br />

<br />

<br />

Sister Liu attracts millions of spectators<br />

On the banks of the Nijiang River in Quilin, set against a picturesque<br />

landscape, director Zhang Yi Mou created the largest and most spectacular<br />

show of Liu Shan Zhei Theatre. It is a spectacular outdoor<br />

musical, featuring the legendary folk songstress Sister Liu. The<br />

show, not even three years old, has already attracted some 1.5 million<br />

spectators. The success of this artistic project has also increased<br />

local real estate values fortyfold and created tremendous<br />

revenues for local tourism coffers. In Hunan province, the Super<br />

Girl vocal TV open contest has attracted the participation of millions<br />

of young and old people. Millions have the remote control in<br />

one hand, busy texting their vote for their favorite talent with the<br />

other. The show has created a new phenomenon in Chinese leisure<br />

1<br />

Global Views Monthly (April 2006)<br />

2<br />

Ibid, page 125, http://www.cwgv.com.tv<br />

3<br />

Special Issue, Nov. 2006, Global Views Magazine, Taiwan, Creative China<br />

NTD 7.2 trillion converted into USD. Page 29<br />

4<br />

Ibid, page 59


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 28<br />

Successful high-tech firms need to continually reinvent the categories they have created,<br />

providing consumers with new uses for the technology. Interview with Guerrino De Luca,<br />

President and CEO of Logitech International. Interview Ulrich Kaiser, Credit Suisse Research<br />

“We have a fundamental<br />

mission to make technology<br />

simple.”<br />

Photo: Thomas Eugster<br />

Ulrich Kaiser: Wireless connectivity,<br />

Internet communication, digital music and<br />

the digital home are key drivers of<br />

Logitech’s success. Why are they so<br />

important?<br />

Guerrino De Luca: The need for people<br />

to cut the cord is paramount. Consumers<br />

do not like to be tied down, and the more<br />

wires they can eliminate, the better. We<br />

have made cordless mice and keyboards,<br />

but cordlessness in general is becoming<br />

part of the entire portfolio. Any technology<br />

that enables people to get in touch with<br />

other people is a winner. On the Internet,<br />

communication takes place for free – just<br />

think of voice-over-IP. The fact that on the<br />

Internet you can not only talk to other<br />

people but actually see them is instinctively<br />

compelling for most humans. This is<br />

a huge trend which certainly helps our<br />

webcam and headset businesses.<br />

What about digital music?<br />

Guerrino De Luca: Music had been<br />

quiet for a long time and then all of a<br />

sudden, there was a big transformation.<br />

Music is not just physical, it is digital and<br />

can be enjoyed in many different circumstances:<br />

on the go, at home, with different<br />

means, in different infrastructures. This<br />

has driven a huge business for speakers.<br />

Music arrives at the PC before reaching<br />

portable players. Most people enjoy their<br />

music on the PC. But when they listen<br />

they want better quality than the computer<br />

itself provides. This is where we can make<br />

a difference through our speakers, and<br />

wireless headphones for the iPod and<br />

other MP3 players. Once you have all your<br />

music on the PC, you want to distribute it<br />

throughout the house. So now hi-fi equipment<br />

needs to be revitalized in line with<br />

the streams of digital music coming out of<br />

the PC and via the Internet. We recently<br />

acquired a small company called Slim<br />

Devices, enabling wireless distribution<br />

from source to speakers.<br />

What are the future growth opportunities<br />

for Logitech and what are its biggest<br />

threats and challenges?<br />

Guerrino De Luca: The biggest challenge<br />

for us is to continue reinventing the<br />

categories that we have defined, and provide<br />

the consumer with fresher uses of<br />

technology. This is not a technology-driven<br />

business. What is important is what the<br />

user wants to buy. You have to use technology<br />

so that consumers can understand<br />

it. The growth of notebooks is an opportunity<br />

for us. There are 900 million PCs out<br />

there, and we have only penetrated a fraction<br />

with our products.<br />

Do you notice any differences in PC use in<br />

different regions of the world?<br />

Guerrino De Luca: In the developed<br />

world, the PC is more pervasive than any<br />

other technology platform I know of. It is<br />

everywhere, not only in the office but also<br />

at home. There are countless households<br />

in the Western world that have more than<br />

one PC. That obviously drives an incredible<br />

usage not only for work but for entertainment,<br />

communication and games. The<br />

developing world is now equipping itself<br />

with PCs for home use, but our biggest<br />

opportunity is where the PC is all but ubiquitous.<br />

When everybody has a PC, our<br />

products become interesting. This is why<br />

the strongest growth is currently in the<br />

West, as opposed to many PC manufacturers<br />

whose growth fundamentally takes<br />

place in the developing world.<br />

Many people aim to use their work and<br />

free time more effectively as time is<br />

getting scarcer. What new product could<br />

help to optimize the use of time?<br />

Guerrino De Luca: Our “Harmony”<br />

remote can do that. It is a big simplifier –<br />

you can enjoy your entertainment without<br />

having to study 75 manuals and having to<br />

use 14 remote controls. People have to<br />

make choices as to what to do with their<br />

time. We notice that especially younger<br />

people spend much more time on the PC<br />

than in front of the TV. This is good<br />

because the PC is an interactive device.<br />

Television is totally passive – nice when you<br />

want to relax, but when it comes to stimulating<br />

your brain, the two don’t compare.<br />

Apart from the Harmony control, are there<br />

any other products in Logitech’s pipeline?<br />

Guerrino De Luca: Logitech makes<br />

100 new products every year. I could<br />

already tell you what we have in store for<br />

Christmas 2007 because we finalize our<br />

roadmaps between 16 and 20 months


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 29


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 30<br />

before the products become available. I<br />

am more excited than ever by the things<br />

we make! There are evolutions, even in our<br />

core product, the mouse. People might<br />

think: “what are you going to do with the<br />

mouse?” Well, expect mice that can<br />

navigate 3D virtual realities. There is a<br />

product we have just introduced called<br />

“SpaceNavigator,” and it works beautifully<br />

with Google Earth. Our SpaceNavigator<br />

makes 3D navigation easy. We are also<br />

developing products that will enable you<br />

not only to use your PC on your desk, but<br />

sitting on a couch using a television<br />

screen. We will innovate along those lines<br />

very aggressively in 2007.<br />

Why is the PC industry migrating from<br />

desktops towards notebooks? Does this<br />

pose a threat to your business model?<br />

Guerrino De Luca: Originally, notebooks<br />

allowed business people to bring<br />

their work with them as they traveled. That<br />

has not changed. What is changing is the<br />

fact that at home, consumers now find a<br />

notebook affordable and powerful enough<br />

to be their computer of choice. So instead<br />

of buying a desktop, which is bigger and<br />

occupies more space, they use a laptop<br />

they can bring from room to room. With<br />

the growing importance of Wi-Fi installations<br />

at home, people also use their PC in<br />

their bedroom and in front of the television.<br />

But as the laptop is basically a replacement<br />

for the desktop in terms of functionality,<br />

people do the same thing. The<br />

tendency to accumulate peripherals around<br />

it is exactly the same. In fact, desktops<br />

present a tougher sell for us. All PCs come<br />

with a mouse, so we have to convince you<br />

that the mouse you have is not good<br />

enough and that you need an upgrade.<br />

Laptops do not come with a mouse but<br />

with integrated pointing devices most<br />

people do not want to use on a regular<br />

basis. So they buy mice, which is a great<br />

additional opportunity for us.<br />

With new products like HDTV, people’s<br />

home entertainment systems are becoming<br />

richer but also more complex. What are<br />

your solutions to this complexity? Does<br />

Logitech benefit from this development as<br />

well?<br />

Guerrino De Luca: Absolutely. I mentioned<br />

“Harmony”: I strongly believe that<br />

the digital home will become a platform<br />

very much like a PC is a platform. What is<br />

a platform? It is a combination of content<br />

and devices that you need to control. The<br />

mouse controls the PC. What will control<br />

“Ten years from<br />

now we will all<br />

consider video<br />

communication<br />

as popular as<br />

e-mail is today.”<br />

the digital home? When I say digital home,<br />

I mean movies that are stored in some<br />

server, music streaming from the Internet,<br />

multiple places where you want to listen to<br />

it, speakers in the bathroom, the bedroom,<br />

the kitchen. This complexity needs to be<br />

controlled. I believe that there will be a<br />

“mouse” for the digital home. “Harmony” is<br />

the beginning of that trend: a device that<br />

can control the source and destination of<br />

all your entertainment in the digital home.<br />

Why is Internet communication so popular?<br />

What is the future of this trend?<br />

Guerrino De Luca: The most compelling<br />

application of computers is communication.<br />

In fact, e-mail is probably the<br />

single biggest thing that you do on your<br />

PC. It is not word processing; it is not<br />

spreadsheet analysis; it is communication.<br />

Communication applications are incredibly<br />

appealing to people. The Internet as a<br />

platform makes communication richer and<br />

more affordable. You can speak, exchange<br />

videos, see one another. Remember,<br />

people have been talking for ages about<br />

the videophone. There has been experimentation<br />

in videophones; everything has<br />

failed. Why is that? The reason is that first<br />

of all, in order to enjoy videophones, both<br />

of us need to have one. In the case of the<br />

PC, everybody has one, so you already<br />

have the tool that enables you to see the<br />

other person. The second reason is a little<br />

bit more subtle: when you speak on the<br />

phone you hold your handset close to your<br />

ear. So how do you see one another when<br />

you hold your handset close to your ear?<br />

If you are in front of your screen, your posture<br />

is much more conducive to visual<br />

communication. I believe that in the long<br />

run, visual communication will be a<br />

standard application on every PC, which<br />

provides us at Logitech with a great opportunity<br />

for embedded webcams, as well as<br />

for webcams that can be bought separately.<br />

This trend is here to stay. Ten years from<br />

now we will all consider video communication<br />

as popular as e-mail is today.<br />

Logitech also makes products for the<br />

gaming industry, such as game controllers.<br />

Many computer games are very timeconsuming.<br />

Is there room for this in a world<br />

where free time is so scarce?<br />

Guerrino De Luca: Playing is part of<br />

human nature. If you prohibit games,<br />

people will play when they should be doing<br />

serious work. Firms who forbid their employees<br />

from surfing the Internet, thereby<br />

hoping to increase productivity, are wrong.<br />

Consoles play a big role in gaming today;<br />

playing is no longer isolated, but increasingly<br />

takes place in a social environment<br />

as you play with others on a network,<br />

recreating the social element of playing.<br />

The growth of the travel and leisure market<br />

is largely attributable to the increasing<br />

number and wealth of retirees. Many companies<br />

are increasingly focusing their<br />

offerings on senior citizens. How do you<br />

target this group?<br />

Guerrino De Luca: We have a fundamental<br />

mission to make technology simple.<br />

I think this is the single most important<br />

thing for senior citizens. Today’s teenagers<br />

are used to a level of complexity that we<br />

adults cannot even imagine. Even before<br />

becoming old we struggle to grasp what<br />

comes easily to kids. Today’s senior citizens<br />

were not born with a PC, so we need to<br />

make this technology very simple to use. I<br />

have trained my parents to use video<br />

communication on their PC, and I can tell<br />

you my parents really don’t relate to PCs.<br />

But the application is so compelling, the<br />

opportunity to see me and their other children<br />

so irresistible and so relatively easy<br />

to use that they are interested.<br />

The leisure and work activities of men and<br />

women are becoming increasingly similar.<br />

Are women using the computer more than<br />

they did a few decades ago, and what is<br />

the trend for the future?<br />

Guerrino De Luca: I think that the big<br />

unifying application is Internet communication.<br />

Women tend to use the Internet for<br />

communication, as they are more focused<br />

on communication than men and every<br />

application that enhances communication<br />

attracts them. So we design our products<br />

to appeal to that interest and the visual<br />

sensitivity of the female consumer. We’ll<br />

see growth even in areas like gaming that<br />

are traditionally aimed at men. The more<br />

gaming becomes social, the more women


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 31<br />

Do Asians play different computer games than the Europeans? Where are the big growth<br />

opportunities in the PC game sector? Warren C. Jenson, Chief Financial and Administrative<br />

Officer of Electronic Arts, provides the answers. Interview Ulrich Kaiser, Credit Suisse Research<br />

“If you can include game<br />

dynamics in education,<br />

people will learn faster.”<br />

Ulrich Kaiser: Total spending on<br />

leisure activities is rising, and it’s an<br />

important driver of global economic<br />

growth in the 21st century. What are the<br />

specific drivers behind growth in the<br />

leisure market?<br />

Warren C. Jenson: I cannot speak for<br />

the whole leisure market, but I think<br />

growth is based on two things: wealth and<br />

changing demographics. To some extent,<br />

in some countries, lifestyles are changing,<br />

people are putting more value on leisure<br />

time and their quality of life. As it relates<br />

to interactive entertainment, technology<br />

and quality are both getting better. Therefore<br />

the quality of the entertainment<br />

experience continues to improve and our<br />

markets very naturally expand. The internet<br />

is opening up all kinds of different<br />

gaming experiences and draws more<br />

and more people around the world to interactive<br />

entertainment.<br />

Demographically speaking, who is<br />

Electronic Arts’ typical customer?<br />

Warren C. Jenson: In interactive entertainment<br />

the majority is male and the<br />

average age is between 18 and 34 years.<br />

What’s interesting though is that more<br />

and more women are participating in interactive<br />

entertainment. Separately, we are<br />

finding that every year the average age actually<br />

increases. This is probably due to<br />

the fact that many people began playing<br />

video games as teenagers or in their<br />

<br />

an exciting form of entertainment as they<br />

get older.<br />

You mentioned female gamers. Are you<br />

developing games that target this section<br />

of the population?<br />

Warren C. Jenson: We sure are working<br />

at it. One of our best-selling franchises<br />

is The Sims. In fact, this is the most successful<br />

video game franchise ever created.<br />

Today, this game has mostly female customers.<br />

We also have a casual game website,<br />

Pogo, where 60% plus of the players<br />

are female. We’re working to create<br />

more games and experiences that are likely<br />

to attract female gamers.<br />

Are there regional differences worldwide<br />

in terms of gaming behavior<br />

and preferences for different styles of<br />

games?<br />

Warren C. Jenson: I have to say two things<br />

that are somewhat contradictory: in this<br />

business one always has to remember that<br />

all entertainment is local and games have<br />

to be tailored to local tastes. If you fail<br />

to do that, you won’t sell any copies or your<br />

sales will be limited if it’s not culturally<br />

relevant. Secondly, we’re fortunate to be<br />

in a business where much of our entertainment<br />

is global in its appeal. The Sims and<br />

Need for Speed, for example, are two<br />

of our biggest sellers. The Sims sell more<br />

outside the US than inside. Need for<br />

Speed is very successful in Europe, North<br />

America and Asia.<br />

What about Asia?<br />

Warren C. Jenson: It’s all about online.<br />

This is one of the principal differences;<br />

someone playing a video game today in<br />

Switzerland or in the United States would<br />

go out and buy a PlayStation 3, an Xbox<br />

360 or a Nintendo Wii and they would use<br />

that as their gaming machine to play a<br />

video game. Japan apart, the gaming consoles<br />

have not really taken off in Asia.<br />

In countries like Korea, China and Taiwan<br />

gamers play online: they register, and the


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 32


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 33<br />

Photo: Thomas Eugster<br />

game is actually played on the game<br />

company’s servers. Many of those games<br />

are also very different in how the software<br />

developer is compensated. Payment<br />

is done through microtransactions where<br />

people play the game for free but then<br />

will buy different add-ons to their game and<br />

download them into their gaming experience.<br />

This market is also driven by advertising.<br />

There are different models round<br />

the world, the biggest difference between<br />

Europe, North America and Asia being<br />

the predominance of online gaming in the<br />

Asian market. I expect that we will see<br />

more online gaming in the next decade in<br />

both North America and in Europe.<br />

Are senior citizens also a target group for<br />

Electronic Arts?<br />

Warren C. Jenson: They are not today.<br />

But I have to tip my hat to what Nintendo<br />

has done: one of the games they have<br />

for the Nintendo DS, their hand-held device,<br />

is a game called Brain Age. The lore<br />

of this game is that one of the senior<br />

members of Nintendo’s board challenged<br />

the Nintendo developers to come up<br />

with something that he would like to play<br />

<br />

which is all about mental stimulation and<br />

exercising your brain.<br />

People generally have more leisure time<br />

and some of this additional time is<br />

used for educational purposes. Are people<br />

now demanding more educational games<br />

combining fun and learning?<br />

Warren C. Jenson: There always<br />

has been an educational market. One of<br />

the interesting things is that insights from<br />

gaming used in teaching methodology actually<br />

help people learn faster. Today<br />

kids are growing up learning and playing<br />

video games. The video game is a very<br />

sophisticated piece of software where you<br />

<br />

throughout the game. If you include game<br />

dynamics in education, people will learn<br />

faster.<br />

Many video games are very timeconsuming.<br />

Is there room for this in a<br />

“The gaming<br />

consoles have<br />

not really taken<br />

off in Asia –<br />

but online has.”<br />

world where free time is so scarce?<br />

What trends do you see in this regard?<br />

Warren C. Jenson: We try to provide<br />

the best possible entertainment value.<br />

There is an industry saying: for every<br />

dollar we charge, you will on average have<br />

an hour of entertainment. We try to do<br />

our best to make sure that with every video<br />

game there’s real entertainment value<br />

and a very robust experience. Our games<br />

allow gamers with 15 minutes to spare<br />

to play for 15 minutes and to come back<br />

and pick up the game where they left<br />

off. We also have games on the mobile<br />

phone if someone has a few minutes to<br />

spare while on a bus. It also allows<br />

someone who wishes to play for two<br />

hours at a time to play for two hours at<br />

a time, and again, everybody has a<br />

great experience.<br />

What are your current top sellers?<br />

Warren C. Jenson: Some of our top<br />

sellers around the world are: The Sims,<br />

Need for Speed which is a street racing<br />

game, FIFA, Madden NFL, Harry Potter.<br />

What are the longer-term trends<br />

between console, PC and hand-held<br />

software games?<br />

Warren C. Jenson: The longer-term<br />

trend is connectivity, all the devices<br />

you mentioned are increasingly going to<br />

be connected. Your cell phone or a handheld<br />

gaming device like the portable<br />

PlayStation or the Nintendo DS and your<br />

PC or console will all be connected.<br />

On each of those you may have a different<br />

entertainment experience but all of them<br />

are very important to interactive entertainment<br />

in the years to come.<br />

What are the opportunities and risks<br />

in the gaming industry in the longer term?<br />

Warren C. Jenson: The principal risk<br />

is the same risk every software developer<br />

or developer of creative products has,<br />

and that is to lose your creative energy.<br />

Technology constantly improves and<br />

this of course allows us to enhance the<br />

entertainment experience. Still, there<br />

is the risk that as an industry, we aren’t<br />

taking advantage of what technology is<br />

making possible, providing new and different<br />

and also more interesting entertainment<br />

experiences. Another opportunity I would<br />

like to highlight is the trend toward online<br />

gaming – every game developer has to be<br />

very mindful of that when inventing<br />

new experiences. It’s changing everything.<br />

Do you see any opportunities for<br />

ancillary products and services such as<br />

in-game advertising, mobile gaming<br />

and microtransactions?<br />

Warren C. Jenson: Dynamic in-game<br />

advertising is quickly becoming a reality.<br />

Dynamic advertising is happening online<br />

and it can change in an instant. If you’re an<br />

advertiser you can put one advertisement<br />

in today and tomorrow you can change it.<br />

In the next generation of gaming consoles<br />

this will become more and more prevalent.<br />

With the Xbox 360, the PlayStation 3<br />

and the Nintendo Wii you will see dynamic<br />

in-game advertising continue to grow.<br />

Microtransactions are already a reality.<br />

A microtransaction is a download of additional<br />

game content for a fee. If you<br />

wish to buy a new car in a racing game,<br />

or customize the clothing of your<br />

character, or buy energy drinks for your<br />

athlete, you can download these elements<br />

into the game you’re playing. This is a<br />

reality in many games today and it will be<br />

an opportunity in most games as we


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 34<br />

<br />

from leisure<br />

Lars Kalbreier, Head of Global Equities & Alternatives Research, Pascal Rohner, Equity Analyst<br />

<strong>Leisure</strong> holds a central position in modern society. Throughout the<br />

20th century, government social policies such as cuts in working<br />

hours and the implementation of retirement schemes led to an increase<br />

in leisure time. This trend is likely to continue, given the growing<br />

importance being placed on individual well-being, and the changing<br />

desires of baby boomers as they retire. As a result, in some<br />

economies, some 20% of the workforce is now involved in goods<br />

and services dedicated to the leisure time of others. On the other<br />

hand, a widening imbalance still looms between the amount of<br />

available free time and disposable income. Well-paid managers, for<br />

example, often have little leisure time at their disposal and are<br />

ready to pay a high price for personalized leisure. This concept is<br />

likely to emerge as a global trend as a broader group of people will<br />

seek more individual and a qualitatively better recreational time.<br />

Individual well-being will gain in importance. The transition into a<br />

feel-good society has altered this perception and also given rise to<br />

the term “new luxury.” The motive for consumption is no longer social<br />

differentiation, but rather individual well-being. New luxury goods<br />

are less pricey than traditional luxury items, but are distinguished<br />

from “budget” products through the perceived quality, lifestyle and<br />

service enhancements they bring: iPods and Starbucks, as well as<br />

fashionable sports apparel, are prime examples. The frontiers of<br />

leisure are also extending to our shopping habits: shopping will increasingly<br />

switch from being an everyday pain to a pleasure, helped<br />

by the development of new shopping complexes incorporating cinemas,<br />

restaurants and fitness centers. International real estate<br />

companies with a focus on retail will reap rewards from this trend.<br />

Furthermore, the desire for greater social well-being will increasingly<br />

become a global trend. Consumption differences between the<br />

West and Asia may consequently disappear – many young Asians<br />

of the Internet generation (Generation Y) say they want to orientate<br />

their lifestyles more toward leisure and consumption. The emergence<br />

of new technologies that modify existing leisure goods will dramatically<br />

alter the leisure market further. State-of-the-art video games<br />

enabling you to speak to your counterpart and the ability to watch TV<br />

via mobile phone or iPod are indications of the impact technology<br />

will have on leisure. Manufacturers of screens and memory chips,<br />

as well as content providers, will all profit from this trend. China’s<br />

emergence in the world of multimedia, notably the opportunities<br />

surrounding the 2008 Beijing Olympics, also offer good investment<br />

opportunities.<br />

In coming years, we also expect that nanotechnology will become<br />

more and more important in leisure equipment: engineered sportswear,<br />

fashion, entertainment systems and vehicles will increasingly<br />

rely on innovations in this area.<br />

Tourism will still remain big business in the leisure world of the<br />

future. Tour operators will benefit from changing demographics, as<br />

growing numbers of retirees learn to fill their “twilight leisure time”<br />

creatively. Cruise line operators will be among the main benefactors.<br />

Finally, for many people, dedication to appearance, health and<br />

spirit during their free time will also become important. In the next<br />

pages, readers will discover how leisure trends will evolve and how


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 35<br />

The shopping experience<br />

Page 36<br />

Mouthwatering new luxury goods<br />

Page 43<br />

Rediscovering television<br />

Page 37<br />

Nanotechnology: Boosting the value of leisure<br />

Page 44/45<br />

Investing in education<br />

Page 38<br />

Networked gaming<br />

Page 46<br />

Europeans and Americans love traveling<br />

Page 39<br />

Anti-aging: A new favorite pastime<br />

Page 47<br />

China’s new communication era<br />

Page 40/41<br />

Health and wellness enter the fast food sector<br />

Page 42<br />

Sports industry races ahead<br />

Page 48<br />

Illustration: Wolfgang Hametner


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 36<br />

Average daily<br />

shopping<br />

time in minutes<br />

Share of leisure<br />

time spent<br />

on shopping<br />

10% – 15%<br />

Investments page 49<br />

Illustration: Wolfgang Hametner<br />

Men: 25–40<br />

Women: 30–55<br />

The shopping experience<br />

Nowadays, shopping does not only serve to satisfy consumption<br />

needs. It has also evolved into one of our most important leisure<br />

activities. Recent surveys reveal that men spend on average between<br />

25 and 40 minutes shopping every day, while women spend<br />

even more, up to 55 minutes. Factoring out sleeping and working<br />

time, we therefore apportion 10%–15% of the total time budget at<br />

our disposal to shopping.<br />

As consumers are increasingly pressed for time, many do not<br />

want to waste that precious commodity searching far and wide to<br />

meet their requirements, preferring to find as much as possible<br />

under one roof. Hence, modern, spacious shopping centers fulfill<br />

the present-day needs of consumers offering a vast array of diverse<br />

products, services and activities. In this regard, shopping malls are<br />

striving to create a memorable experience for consumers and aiming<br />

to tempt them to return again and again. Successful shopping centers<br />

lure consumers with a variety of incentives: besides traditional<br />

food and fashion shops, offerings range from gourmet restaurants<br />

to takeaways, from massage therapy sessions to health care centers.<br />

Cinemas and entertainment venues such as discos, bowling alleys<br />

and fitness centers may also form part of a successful tenant mix.<br />

The objective here is to entice consumers to return to the shopping<br />

center throughout the day – at lunchtime or during coffee breaks in<br />

the restaurants, in the evening to the cinema, disco or fitness studio.<br />

Location and proximity to transportation infrastructure are also important<br />

factors in establishing a successful shopping mall. The power<br />

to lure consumers to a shopping center is closely linked to the<br />

ability to achieve the right tenant structure, and these factors, in<br />

turn, are vital to the economic success of a shopping center. Operators<br />

can ask higher rents in places that register a strong flow of<br />

customers and they also reap benefits directly from customer flows<br />

through sales-linked clauses in rental contracts.<br />

Larger shopping centers that offer entertainment activities and<br />

events have created success stories worldwide. Such facilities can<br />

be found in Manhattan, Sydney, Paris, Brazil and even Asia. In<br />

Eastern Europe, where such malls were scarce until recently, shopping<br />

centers are currently enjoying a boom. In the Bulgarian capital,<br />

for example, the first modern shopping center (Mall of Sofia) opened<br />

its doors in 2005, featuring, among other things, a 12-screen multiplex<br />

cinema. Eric Güller, Zoltan Szelyes


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 37<br />

Expected number of sellable units<br />

PDP (Plasma) TFT-LCD<br />

Investments page 49<br />

Illustration: Wolfgang Hametner; Source: iSupply, DisplaySearch, CS<br />

2006: 8.5/40 million<br />

2007: 10.5/58 million<br />

2008: 13/78 million<br />

2009: 16/92 million<br />

Rediscovering television<br />

The ways in which we watch television — how, where, when and<br />

what — will change radically in the future, giving people greater<br />

choice over how they interact with this ubiquitous leisure tool. Consumers<br />

will no longer need to decide between television and other<br />

leisure activities, increasingly combining them to make more efficient<br />

use of their limited free time. Until recently, TV viewers were,<br />

for the most part, confined to their living rooms. But improving<br />

consumer electronic technology, more efficient infrastructure and<br />

the fast-expanding world of digital media are all helping consumers<br />

to watch television wherever and whenever they desire. In the era<br />

of laptops, mobile phones and iPods, consumers have virtually unlimited<br />

access to television programs and podcasts. Moreover, the<br />

increased storage capacity of consumer electronic equipment confers<br />

on viewers liberty to watch TV when they want.<br />

So perhaps you want to catch a vital football game on TV, but<br />

the weather is great and you would also like to go swimming with<br />

friends. Thanks to mobile electronics equipment, such as laptops<br />

and mobile handsets, there is no longer a choice to make here,<br />

since you can enjoy both activities. A laptop equipped with a DVB<br />

digital TV card provides reception of terrestrially transmitted<br />

television, while a TV-equipped mobile handset offers an alternative<br />

means of viewing — and may be able to display individual<br />

video clips, such as the replay of a goal. Personal video recorders<br />

(PVRs) constitute a third option, allowing time-delayed television<br />

viewing.<br />

Viewers are increasingly able to have a greater say in what they<br />

watch too, compiling their favorite programs themselves using “video<br />

on demand” (VoD) technology. Selecting a VoD provider will become<br />

easier, as consumers gain from stepped-up competition between<br />

cable operators and telecoms companies. Both groups are offering<br />

customers the so-called triple play of television, Internet and telephone<br />

in one package, their products differentiated by quality, price<br />

and/or content. The content providers are also likely to benefit from<br />

this. The triple play will lead to a fusion of the television with the PC,<br />

as laptops become more suitable for the living room and serve as<br />

the hub for all forms of digital media: television, photos, video, music<br />

archives and so on. This will, in turn, facilitate private and commercial<br />

exchange in these media and enhance opportunities for social<br />

networking through technology. The TV experience will stop being a<br />

one-way flow from screen to the passive viewer. Exchanging recipes,<br />

developing hobbies to the full and offering advice on every aspect<br />

of life are things that will no longer be conceivable without using<br />

the new generation of TV/PC media. Ulrich Kaiser


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 38<br />

Growth in enrollment<br />

in post-secondary<br />

educational<br />

institutions in the past<br />

10 years<br />

China is the<br />

world’s largest<br />

market for<br />

education<br />

USD 72 bn<br />

Investments page 49<br />

Illustration: Wolfgang Hametner<br />

Countries with middle<br />

incomes: 77%<br />

Wealthier countries: 43%<br />

Investing in education<br />

We expect private education services to grow rapidly on the back<br />

of the need for advanced and professional learning, led by rising<br />

demand in emerging markets and the changing requirements being<br />

made of personnel in Western countries. The public sector has<br />

been slow to react to these changes, and is unlikely to meet the<br />

new expectations of the industry, creating an opportunity for the<br />

private sector to grow.<br />

We identify three catalysts likely to stimulate increased demand<br />

for educational services in coming years: 1. Emerging markets’ demand<br />

is rising: the wealth effect of recent years in flourishing<br />

economies has seen the growth of a middle class keen on education<br />

for their children. For example, in China alone, the number of<br />

post-graduate students has risen by 77% in the past decade, compared<br />

with 43% in Western countries. We expect this trend to continue<br />

as sustained, private sector-led, economic growth boosts the<br />

development of the middle class in many emerging markets. 2.<br />

Continuous education is becoming a crucial factor for success: in<br />

today’s fast-changing business environment, new techniques, new<br />

tools, and new knowledge are key to remaining competitive. Therefore,<br />

employees increasingly need to take courses whilst in employment<br />

in order to keep up with changes. 3. An increasing<br />

number of retired people in Western countries intend to use their<br />

leisure time more actively: there is a clear trend in which older people<br />

are starting to spend more time on mature learning. We believe<br />

that the education market will increasingly focus on this new target<br />

group.<br />

Flexible courses offered parallel to the job, personalized services<br />

and seminars on brand-new techniques are the most-often<br />

requested services. The public sector is unlikely to live up to the<br />

challenges posed by this increase in demand for education. The<br />

public sector requires administrative approval for changes. It is also<br />

limited by the legacy of the past (such as the lack of courses provided<br />

in English in many countries) and is mostly geared to mass<br />

education, not to working adults with specific requirements, particularly<br />

in fast-growing economies.<br />

As a result, the private sector is increasingly seen as an attractive<br />

niche market capable of providing the self-improvement services<br />

needed by people living in emerging markets and for working<br />

adults. To illustrate this trend, an increasing share of multinational<br />

firms are signing outsourcing contracts with private education firms<br />

to offer regular training to their employees. Eritra Ibroci


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 39<br />

Expected<br />

annual growth<br />

in cabin capacity<br />

of cruise ships<br />

between<br />

2004 and 2009<br />

In North America<br />

+8%<br />

In Asia<br />

+2%<br />

In Europe<br />

+6%<br />

Investments page 49<br />

Illustration: Wolfgang Hametner<br />

Europeans and Americans love traveling<br />

Shortly after the “Queen Mary 2” became the world’s largest cruise<br />

ship, the “Freedom of The Seas” surpassed it. Making its maiden<br />

voyage in April 2006, this floating hotel – 339 meters long and<br />

56 meters wide – can carry up to 3,800 passengers, offering them<br />

a dazzling range of activities and entertainment. The cruise ship industry<br />

is booming. Current shipbuilding capacity will be fully utilized<br />

for years to come because demand for cargo ships is also very<br />

high. We estimate cabin capacity will increase at an annual rate of<br />

8% in North America between 2004 and 2009, by 6% in Europe<br />

and 2% in Asia. This growth differential mainly reflects the greater<br />

wealth of the baby boomer generation in the West, which is becoming<br />

the major target group for the cruise ship industry. We expect<br />

some scaling effects as rising supply meets what we believe will be<br />

even stronger rising demand.<br />

Cruise ships are now being built with specific age groups in<br />

mind. Active seniors from Europe and North America appreciate<br />

what floating hotels calling at a different port every day can offer.<br />

So the rising number of retirees with money to spend represents a<br />

growing pool of potential customers. In our view, this segment is<br />

not only growing in number but also in quality, with the new ships<br />

being built for it mainly offering four- and five-star facilities. Another<br />

target group that cruise ship companies are rediscovering are<br />

the growing ranks of young singles with adequate incomes. Party<br />

ships like those operated by AIDA, which belongs to the Carnival<br />

Group, are becoming increasingly popular. The key point for this<br />

target group is a mixture of socializing and adventure. This segment<br />

is likely to grow in numbers but less so in terms of extra content,<br />

since all-inclusive packages are very popular.<br />

To meet customer needs, more niche offerings are being marketed,<br />

such as cruises with land-tour packages – these are mainly<br />

to northern destinations such as Alaska and Canada, but also to<br />

new markets, like Eastern Europe, as they open up. This segment<br />

offers good growth potential with rising margins as demand for<br />

additional services, such as excursions and day tours, picks up.<br />

Another new field is low-cost cruising of the type offered by easy-<br />

Cruise, an initiative of Stelios Haji-Ioannou, the founder of easyJet.<br />

Since low-cost cruise shipping is a very new category, direct investment<br />

patterns are yet to be established. However, a similar situation<br />

can be witnessed in the airline industry, where national carriers<br />

managed to close the gap with low-cost rivals on some fronts while<br />

also expanding their luxury product to earn better rents. The all-new<br />

A380 aircraft, when it is finally delivered, will offer a new luxury<br />

class segment, generating better margins. The travel industry seems<br />

set to expand in the low-cost and luxury segments, while that aimed<br />

at the middle classes could fade. Markus Mächler, David Williamson


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 40<br />

Mobile TV subscribers<br />

IPTV customers<br />

Investments page 50<br />

2006: 1 million<br />

2009: 94 million<br />

2006: 0.816 million<br />

2010: 18.2 million<br />

Number of subscribers<br />

in broadband sector<br />

2006: 48.5 million<br />

2010: 139 million<br />

Illustration: Wolfgang Hametner


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 41<br />

China’s new communication era<br />

For the 449 million mobile service subscribers in China, the world’s<br />

largest wireless market, watching TV on mobile handsets is no longer<br />

just a dream. Although still in their infancy, mobile TV services<br />

in China are expected to take flight, with the Beijing Olympics in<br />

2008 providing the biggest catalyst driving mobile TV subscriber<br />

growth. The Chinese government is pushing for widespread availability<br />

by the time of the Olympics and, according to the latest market<br />

research, there is strong potential demand for mobile TV services.<br />

So there is every possibility that a mass market will emerge in the<br />

next three years. To pave the way for broadcasts during the Olympics,<br />

China will begin testing its digital multimedia broadcasting<br />

(DMB) technology in mid-2007. Research group In-Stat forecasts<br />

the number of mobile TV subscribers in China will grow to 94 million<br />

by 2009 from around one million in June 2006. Government studies<br />

estimate that 8% of China’s mobile phone users will subscribe to<br />

mobile TV services within five years.<br />

As China enters the new mobile era, with 3G licensing expected<br />

in Q1 2007, consumers will experience attractive offerings like sports<br />

news, TV drama, music videos and weather forecasts on their mobile<br />

phones – brief broadcasts lasting less than 15 minutes and so<br />

perfect for killing time while commuting or taking a lunch break.<br />

According to the Xinhua news agency, China’s mobile TV market is<br />

projected to grow to CNY 6.05 billion (around USD 770 million) in<br />

2008. In addition to mobile phones, personal digital assistants (PDA)<br />

and MP4 players will also be able to receive a mobile TV signal in<br />

China by 2008.<br />

High-speed Internet for the entire city of Beijing<br />

Shanghai Dragon Mobile Information Ltd, a subsidiary of Shanghai<br />

Media Group (SMG), signed a strategic licensing agreement with<br />

ROK, the UK-based mobile technology and entertainment developer,<br />

in May 2006 to develop mass-market 2.5G mobile TV technology<br />

in China. SMG is the only approved content-supplier for China<br />

Mobile, the world’s largest mobile network operator. The agreement<br />

allows SMG to deploy multichannel mobile TV services to<br />

2.5G handsets across China via GPRS and will include international<br />

and Chinese-language channels. Along with mobile phones, TV will<br />

be the most popular electronic medium for Chinese consumers in<br />

the 21st century. With 128 million cable-TV-service subscribers and<br />

380 million TV households, China is the world’s largest TV market<br />

and is well poised to become the world’s largest market for Internet<br />

Protocol Television (IPTV) before the end of this decade. The Chinese<br />

government has placed a strong emphasis on bringing the<br />

cable, broadcasting and telecoms industries together to deliver the<br />

best services for the Beijing Olympics.<br />

Everyone wants IPTV<br />

The government intends every household in Beijing to have access<br />

to high-speed Internet by 2008 as part of this development. Over<br />

the past three years, China’s broadband sector has shown a compound<br />

annual growth rate of 79%. With 36.9 million subscribers in<br />

2005, it was already the second largest broadband market in the<br />

world, behind the US. The Chinese broadband market has sustained<br />

strong growth since then to reach 48.5 million subscribers in September<br />

2006.<br />

With a broadband penetration rate of only 3.7%, there is enormous<br />

upside potential for China’s broadband market in the long run.<br />

IT and telecoms consultancy Ovum forecasts there will be 79 million<br />

broadband households by end-2007, turning China into the world’s<br />

largest broadband country. The sector is then projected to grow a<br />

further 76% to 139 million subscribers by 2010.<br />

At present, IPTV services have a restricted reach. There is potential<br />

to expand but for now they are limited to trials by key operators,<br />

including SMG and China Central Television (CCTV), the two earliest<br />

holders of IPTV licenses in China. Two more IPTV licenses were<br />

recently granted to Southern Broadcasting and Media Group and<br />

China International Broadcasting Station. It is estimated that there<br />

are 816,000 IPTV customers in China today. In-Stat projects that<br />

China will have as many as 18.2 million IPTV subscribers by 2010<br />

and that IPTV set-top box shipments will jump from 100,000 units<br />

in 2005 to 8.7 million units by 2010.<br />

Chinese telecoms operators are increasingly keen to introduce<br />

IPTV services, given stiffening competition in their traditional fixedline<br />

businesses and improving technologies. They are in a good<br />

position to succeed, given the significant DSL subscriber base in<br />

China, which provides a ready pool of potential IPTV subscribers in<br />

the run-up to the Beijing Olympics. Fan Cheuk Wan


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 42<br />

Sales growth of probiotic milk-based<br />

drinks in 2005<br />

+17%<br />

Investments page 50<br />

Illustration: Wolfgang Hametner; Source: AC Nielsen<br />

Health and well-being enter the fast food sector<br />

The political will to tackle the health risks of obesity is gathering<br />

momentum across the developed world, as New York’s recent decision<br />

to ban food containing artificial trans fats from all 24,000<br />

restaurants in the city illustrates. The cost of treating associated<br />

diseases, linked to elevated cholesterol levels and cardiovascular<br />

disorders, is placing such a burden on stretched health systems<br />

that remedial action is now widely seen as highly desirable. It is<br />

little surprise then that this increasing focus on health and well-being<br />

is also a dominant trend in the consumer foods industry itself.<br />

We believe this trend will accelerate over the next couple of years,<br />

as consumers become ever more health-conscious.<br />

Over the last few decades, the increasing participation of women<br />

in the labor force, the more intense usage of time and the resulting<br />

shift in eating habits towards fast food and out-of-home consumption<br />

have fostered the growth of easy-to-consume products. Today,<br />

the demand for convenience products is overwhelming. As health<br />

awareness among consumers extends to the fast food sector, the<br />

industry has been reducing trans fats in their products. Mineral<br />

water, tea and fruit juice consumption is outpacing that of carbonated<br />

soft drinks; while the market in drinkable dairy products with<br />

active benefits is faster growing than that for confectionery. As<br />

consumers seem increasingly willing to pay a premium for products<br />

perceived as healthy and which are branded, this is offering a high-<br />

growth and margin expansion opportunity for the industry, driven<br />

by premium pricing and increasing the price per volume unit. We<br />

believe that the division within the food manufacturing sector between<br />

those companies that adjust their product portfolio to match<br />

these trends and those sticking with lower-performing, old-style<br />

business will become accentuated. Regulations, currently being<br />

proposed for the European Union, are likely to put further pressure<br />

on the viability of high-fat/high-sugar products. The companies<br />

that invest in research & development to improve their food technology<br />

for the benefit of the mass market are likely to be those that<br />

prosper.<br />

We believe it will be critical for the food manufacturing industry<br />

to shift its product portfolio out of slow-growing categories such as<br />

frozen food and traditional confectionery into nutrition-oriented<br />

products, healthier ready meals and snacks and water, as well as<br />

improving the nutritional profile of their existing product portfolio.<br />

Since consumers do not seem willing to completely exclude chocolate,<br />

snacks and cookies from their diet, we believe that another<br />

challenge will not only be to improve knowledge of potential health<br />

risks in those food categories, but also to genuinely improve their<br />

nutritional profile. Olivier P. Müller


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 43<br />

Worldwide spending<br />

on traditional<br />

and new luxury<br />

goods in USD<br />

Luxury goods: USD 1 trillion<br />

Swiss GDP: 366 billion<br />

Expected<br />

long-term annual<br />

growth in luxury<br />

goods sales<br />

+10%<br />

Investments page 50<br />

Illustration: Wolfgang Hametner<br />

Mouthwatering new luxury goods<br />

Consumers worldwide spend approximately USD one trillion every<br />

year on traditional and new luxury goods — the equivalent of the<br />

entire GDP of Spain or three times that of Switzerland. It is a sum<br />

that many believe will continue to grow at a rapid pace in coming<br />

years. However, the consumer’s perception of luxury is no longer<br />

just about “traditional” luxury brands, such as Louis Vuitton, associated<br />

with the core attributes of creativity, craftsmanship, exclusivity,<br />

innovation and premium pricing. Now there is also “affordable”<br />

luxury, which is about goods within a product category selling<br />

at a significant premium to the average, offering not only better<br />

quality and availability than peers but also binding consumers emotionally.<br />

Consider, for example, Starbucks and Lindt & Sprüngli.<br />

While the former, an emblematic new luxury brand, charges a premium<br />

of around 50% over similar coffee products for a pleasurable<br />

experience, the latter has managed to garner a significant share of<br />

the premium chocolate market worldwide. Both traditional and affordable<br />

luxury are exposed, to a greater or lesser extent, to powerful<br />

economic, demographic and cultural trends. The wealth effect<br />

in emerging markets should support consumption and travel, while,<br />

in the West, luxury goods demand should continue to benefit from<br />

rising income inequality and discretionary income, as technological<br />

innovation, global sourcing and retail polarization continue to drive<br />

down costs. Other powerful engines for growth in the luxury goods<br />

market are migration to the cities in China, as well as an increasing<br />

pool of aging baby boomers in mature markets with a propensity to<br />

spend more on higher-priced items. Cultural shifts, the increased<br />

spending power of women and customer sophistication should also<br />

help global luxury goods turnover grow at more than 10% per year in<br />

the longer term.<br />

The trend toward premium goods or affordable luxury is more of<br />

a mature markets phenomenon. In his book “Trading Up: The New<br />

American Luxury,” Michael Silverstein distinguishes more than 30<br />

categories; from travel to food and personal care, where consumers<br />

trade up to premium products and services that are positioned below<br />

traditional luxury goods. Pressured by time, stressed by work, living<br />

in a complex world, sophisticated Western consumers are willing to<br />

pay more not only for quality and performance, but also for comforting<br />

emotional benefits. Changes in retail structures, greater<br />

availability of capital and efficient global supply-chain management<br />

systems have enabled established companies and new entrants to<br />

take advantage of this trend. Firms in the affordable luxury segment,<br />

which can create, manufacture and deliver superior products, normally<br />

generate superior growth and higher returns and offer attractive<br />

long-term investment opportunities. Robin Seydoux


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 44<br />

Size of the market for textiles that use nanotechnology<br />

Investments page 50<br />

2007: USD 13.6 billion<br />

2012: USD 115 billion<br />

Illustration: Wolfgang Hametner


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 45<br />

Nanotechnology: Boosting the value of leisure<br />

Traveling up into the earth’s atmosphere by elevator; swimming in<br />

cold water like a polar bear without freezing; playing sports without<br />

having to wash your sweaty clothes afterward; using mobile handsets<br />

and PCs mounted on your body like a second skin; performing<br />

daily check-ups on your health without going to the doctor; accessing<br />

electricity from anywhere without an electrical outlet; flying<br />

away on vacation without contributing to the expanding hole in<br />

the ozone layer – are these all impossible aspirations? The proponents<br />

of nanotechnology say this nascent scientific field could help<br />

realize such leisure-time dreams in the near future.<br />

Nanotechnology reaches for the stars<br />

The incentive to satisfy such needs is often mankind’s burning desire<br />

to shape life in a more secure, pleasant and interesting fashion.<br />

Technological advances have always played an important role in enhancing<br />

the quality of life and, thus, leisure time as well. In the last<br />

100 years, mankind has accomplished amazing feats through technological<br />

progress, thereby raising the level of prosperity and<br />

boosting leisure value. The automobile, radio, television, washing<br />

machine, airplane, telephone and light bulb are all products that<br />

have enhanced the qualitative and quantitative aspects of our leisure<br />

time. They have improved communications, reduced the amount of<br />

time expended on housework, or expanded mobility through longdistance<br />

travel.<br />

In the past 30 years, findings from the space programs pursued<br />

by the US and Russia provided the foundations for a new stage of<br />

technological advancement. A vast array of modern, mass-produced<br />

products — such as color television, video and DVD recorders,<br />

laptop computers, mobile phone or the Internet — have completely<br />

changed our leisure-time activities, especially in the fields of communication,<br />

information technology and media consumption.<br />

With the digital revolution well under way, nanotechnology is<br />

now the bearer of hope for a new age of technological progress,<br />

which could herald the era of an environmentally friendly society of<br />

greater leisure and well-being. In the search for new realms of experience<br />

with nanotechnology, we quickly encounter a somewhat<br />

amusing Utopian world. For instance, the tensile strength and fracture<br />

resistance of mesh-like interlocking carbon nanotubes, spun<br />

into circular nanotube-composite cable, could enable the construction<br />

of an “elevator to the stars.” A thin, wide “nanocable” would<br />

connect from a point on the equator to an orbiting space station,<br />

braced by the earth’s gravitational pull. Heavy payloads could then<br />

be transported along this nanocable from the earth’s surface up to<br />

the space station. While the idea of a “space elevator” being built<br />

seems rather distant (though NASA is seriously studying this project),<br />

the influence of nanotechnology in the leisure industry is already<br />

growing in fields such as sportswear, fashion, entertainment<br />

and information electronics as well as energy-efficient transport.<br />

From germ killer to energy source<br />

The market for textiles that use nanotechnology applications is already<br />

valued at USD 13.6 billion and should grow to more than USD<br />

115 billion by the year 2012, according to nanotech research firm<br />

Cientifica. High expectations have been set, particularly for the sport<br />

and leisure textiles subsector. For example, new optical fibers can<br />

be utilized that permit iridescently changing color effects, while light,<br />

easy-to-wear electronic communication or information components,<br />

such as pliable flat-screen displays, can also be incorporated into<br />

textiles. Another interesting development made possible through<br />

nanotechnology applications is the use of biosensors in textiles,<br />

which monitor the state of health of the wearer. Strong demand for<br />

such a function could come from people in need of care, in particular.<br />

Furthermore, in the foreseeable future, ultra-thin nano solar-cell<br />

films or state-of-the-art nanobatteries will likely be used in textiles<br />

as energy sources for the aforementioned functions. Last but not<br />

least, stain- and odor-repellent nanomaterials should help reduce<br />

the amount of time expended on washing clothes. Nanotech products<br />

will likely find their way increasingly into households: especially<br />

materials that help keep households clean, such as stain- and odorrepellent<br />

sealants for toilets, or those for windows, letting raindrops<br />

drip off without leaving behind dirty streaks. These are all attributes<br />

of products that will boost our leisure value and enhance our sense<br />

of well-being. Uwe Neumann


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 46<br />

Expenditures on<br />

television<br />

advertising in the<br />

USA<br />

USD 50 bn<br />

Expenditures on<br />

in-game advertising<br />

(IGA) and<br />

microtransactions<br />

in the USA<br />

USD 0.1–1 bn<br />

each<br />

Expected<br />

growth rate of<br />

video game<br />

market in 2006<br />

+10%<br />

in 2007<br />

>+20%<br />

Investments page 51<br />

Illustration: Wolfgang Hametner<br />

Networked gaming<br />

“Hai itz m3. c2c” “bz. way” “bawt a nu mmorpg 4my mactel, wpg l8tr<br />

:))” “nk. wich 1” “WoW, im a newb” “np m32” “lol”“wen”“tomm?”<br />

“wad ^5” “tc”<br />

“Hi, it’s me, care to chat?” “Busy. What about you?” “Bought a<br />

new Massively Multiplayer Online Role-Playing Game for my Mac-<br />

Tel. Want to play a game later? (big smile)” “No kidding. Which<br />

one?” “World of Warcraft, I am a newbie.” “No problem, me too.”<br />

“Laugh out loud.” “When?” “Tomorrow?” “Without a doubt (high<br />

five).” “Take care.”<br />

Thousands of online video game plays have begun with a similar<br />

conversation – using the increasingly common digital language of<br />

Generation Y. Broadly, Gen Y-ers were born in the 1980s or ’90s<br />

and use the Internet as an integral part of their daily lives. The group<br />

is as large as the baby boomer generation. Gen Y is rapidly gaining<br />

economic power. While Boomers know a world of telephone socialization,<br />

newspaper reading, and television watching, the Gen Y<br />

spends its time with video games, digital social networking platforms<br />

such as MySpace, and real-time Internet news sites. Boomers<br />

get their entertainment and news through passive listening/<br />

watching, but Gen Y, in contrast, nearly controls its media environment.<br />

The trend strongly favors the video game industry, in our<br />

view; overlapping with a strong new console cycle. We expect the<br />

video game market to have expanded roughly 10% in 2006, and to<br />

accelerate at over double that rate in 2007. The new console cycle<br />

marks a massive online migration for the industry that opens up<br />

potentially vast new revenue streams to gaming companies. The<br />

pay-to-play subscription model and wireless gaming are just two of<br />

these. As gaming moves into Gen Y’s digital living room, it threatens<br />

to divert eyeballs away from the television, where advertisers,<br />

in the US alone, will spend roughly USD 50 billion this year. In-game<br />

advertising is a novice industry with vast potential, in our view.<br />

Such ads could also subsidize game development costs, facilitating<br />

lower selling prices, and bringing gaming to a wider audience over<br />

the next five years. Microtransactions provide another opportunity,<br />

involving very small fees to buy high volumes of things such as ingame<br />

equipment, characters and theme music. Our industry sales<br />

forecast does not include any of these new streams. We believe<br />

each could generate USD 500 million to 1 billion over the next fiveyear<br />

cycle. Steven Soranno


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 47<br />

Increase in overall<br />

number of instances<br />

of cosmetic surgery<br />

in the past five years<br />

Growth of<br />

noninvasive<br />

cosmetic surgical<br />

procedures<br />

Investments page 51<br />

Illustration: Wolfgang Hametner<br />

2001: 5.7 million<br />

2006: 11.4 million<br />

2001: 4.3 million<br />

2006: 9.3 million<br />

Anti-aging: A new favorite pastime<br />

In the US, the aging baby boomer generation is set to trigger growing<br />

demand for anti-aging products. Today, the baby boomer demographic<br />

segment represents 25% of the US population and controls<br />

approximately 50% of all discretionary income in the country.<br />

The wealth and size of this group, combined with its desire to remain<br />

youthful-looking, are key drivers that will boost demand for aesthetic<br />

procedures in the near term.<br />

The American Society for Aesthetic Plastic Surgery reports that,<br />

in 2005, total expenditure on aesthetic procedures in the US was<br />

approximately USD 12.4 billion. In the last five years, the total<br />

number of aesthetic procedures increased from approximately 5.7<br />

million to over 11.4 million, representing a 15% compounded annual<br />

growth rate. This growth is primarily due to an increase in noninvasive<br />

aesthetic procedures, which rose from 4.3 million to approximately<br />

9.3 million. Patients, both female and male, are seeking<br />

treatment for wrinkles in larger numbers than ever before. The baby<br />

boomers are active; they do not like spending time in recovery away<br />

from work and family activities, and are constantly looking for noninvasive<br />

or minimally invasive alternatives to plastic surgery. A<br />

number of speciality pharmaceutical and medical device companies<br />

in the US are taking advantage of this new trend by developing<br />

products addressing the needs of the baby boomers, while helping<br />

them maintain their active lifestyles. As a result, we expect to see<br />

more companies developing minimally invasive, long-lasting facial<br />

dermal fillers and noninvasive, skin-tightening, energy-based treatments.<br />

Dermal fillers are natural or synthetic substances that are<br />

injected below the skin to fill lines and correct wrinkles, helping to<br />

add volume to facial areas for a more youthful look. The new dermal<br />

fillers, expected to enter the US market in the next couple of<br />

years, last longer and contain larger hyaluronic acid gel particles<br />

that treat deeper wrinkles, which makes them suitable not only for<br />

women, but also for men. The noninvasive skin-tightening treatments<br />

of the future include devices that use radiofrequency energy<br />

to penetrate the skin deeper than a regular laser. The energy used<br />

heats and shrinks collagen, tightens the dermis and the tissue underneath<br />

it while simultaneously cooling and protecting the surface<br />

of the skin. The heating of the collagen initiates a healing process,<br />

which further tightens the skin and reduces wrinkles over a period<br />

of time. The procedure requires no recovery time. Tania Dimitrova


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 48<br />

Growth in sales in the<br />

sportswear<br />

sector in the last two<br />

years<br />

+7%<br />

Worldwide sales<br />

in the sporting<br />

goods industry in<br />

2006<br />

USD 73.8 bn<br />

Investments page 51<br />

Illustration: Wolfgang Hametner<br />

Sports industry races ahead<br />

Over the past decade, the trend towards healthier lifestyles has<br />

gained momentum, boosting health and fitness club memberships<br />

substantially. In Germany and Switzerland, for example, memberships<br />

have almost tripled since 1992. 1 At present, almost 10% of the<br />

German population belongs to a fitness club. In Switzerland, spending<br />

on sports has risen to CHF 1,400 per capita annually, the largest<br />

share of which (30%) goes on apparel and shoes. 2<br />

As people around the world strive to achieve a better balance<br />

between work and leisure activity, the appetite for sports has<br />

grown, particularly among the active population with an above-average<br />

income. Consequently, apparel and footwear demand is climbing<br />

at a healthy pace. In the past two years, worldwide sales of<br />

sports apparel and footwear expanded roughly 7% per annum to<br />

total USD 73.8 billion. Demand is strongest for technically advanced<br />

gear and trendy items, particularly in the footwear segment, as<br />

people seek not only to improve their sporting prowess and reduce<br />

the risk of sporting accidents, but also to show off their leisure<br />

apparel in everyday life. Leaders in the sports industry have been<br />

able to reap the fruits of this use of sporting gear in wider society<br />

through their investments in research and development, design and<br />

retail outlets. Global footwear market share is currently dominated<br />

by three companies: Nike (36.6%), Adidas (22.2%) and Puma<br />

(6.9%), while the sports apparel market is much more fragmented,<br />

with Adidas and Nike taking the top two slots at shares of 9.1% and<br />

8.5%, respectively. Merger and acquisition activity is expected to<br />

rise, particularly in the apparel area, with the leading manufacturers<br />

likely to seek out niche players in certain sports equipment<br />

while capitalizing on their marketing power. We can, therefore, expect<br />

the leaders to become even more powerful in the coming<br />

years. David Williamson, Markus Mächler<br />

1<br />

Karsten Hollasch and Fabio Mathias, Deloitte & Touche, “Health club management”. 2 Markus Lamprecht and Hanspeter Stamm, Sport Schweiz 2000.


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 49<br />

Investments<br />

The shopping experience<br />

Rediscovering television<br />

Internationally active property companies with a retail focus not only<br />

reap rewards from their close ties to globally expanding retailers,<br />

such as H&M, Zara, Bulgari, Tesco, Carrefour and Wal-Mart, but<br />

also boast a high level of competence in shopping center management,<br />

a sense of local norms and innovative flair. In this regard,<br />

Westfield Group (HOLD), with strong businesses in Australia, the<br />

US and the UK, is the most innovative and successful globally active<br />

company. The US-based market leader Simon Property (HOLD)<br />

and European-based Dominator Rodamco (HOLD) should also<br />

benefit disproportionately in the long term from their market knowhow<br />

and network of ties. For investors who wish to profit from<br />

growing earnings and expanding retail floor space in emerging<br />

markets, Meinl European Land (BUY) in Eastern Europe and Suntech<br />

REIT (HOLD) in Asia represent interesting real estate investments.<br />

Eric Güller, Zoltan Szelyes<br />

Opportunities are rife for the companies best positioned to supply<br />

the revived global television market. On the hardware side, Samsung<br />

Electronics (BUY) stands out for three reasons. First, the<br />

South Korea-based electronics giant is the world’s largest manufacturer<br />

of LCD flat-panel displays and, as such, the most important<br />

supplier for PC and TV equipment companies, including Sony.<br />

Second, the group dominates the memory chip market in the field<br />

of NAND Flash as well as the DRAM segment. NAND Flash is required<br />

for storing data, including music and photos, on MP3 players<br />

and mobile phones, while DRAM serves primarily as storage capacity<br />

for PCs and game consoles. Third, Samsung Electronics holds<br />

the number three ranking in mobile handset production worldwide.<br />

MEI (HOLD) is the world’s leading manufacturer of plasma screen<br />

TVs and Sharp (BUY) of displays for mobile electronic devices. By<br />

contrast, the content side is heavily dominated by US firms, among<br />

which we regard News Corp (BUY) and Walt Disney (BUY) as interesting<br />

investment opportunities. Ulrich Kaiser<br />

Investing in education<br />

Europeans and Americans love traveling<br />

It is not easy to find “pure plays” in the private education sector,<br />

which benefit from both the growing demand from emerging markets<br />

and the growing needs of a competitive repositioning of developed<br />

countries. For example, China’s rapid growth in recent years has<br />

created a big demand for certified professionals by Chinese and<br />

multinational companies, as well as government agencies. This has<br />

led to a corresponding increase in demand for high-quality professional<br />

certification preparation courses and materials. Companies<br />

like Pearson (HOLD) and Bright Horizons (BUY) could benefit in the<br />

long term from the growing trend to provide part-time education<br />

and personalized services to customers. Eritra Ibroci<br />

As the world’s largest cruise operator, Carnival (BUY) should benefit<br />

from the upsurge in demand for leisure activities. We expect some<br />

stabilization in 2007 Caribbean bookings and pricing. The recent<br />

decline in bunker fuel costs coupled with a slightly expanding margin<br />

structure should translate into mid-teen annual earnings-per-share<br />

growth. Carnival offers investors meaningful upside potential over<br />

the intermediate and long term. TUI (HOLD), one of the largest holiday<br />

operators in Europe, operates four top-class leisure ships, including<br />

the “MS Europa,” along with 133 container ships. The positive<br />

impact from cruise activities has been overshadowed by integration<br />

problems at CP ships, the container shipping operation TUI acquired<br />

in 2005. However, these issues should be sorted out in the medium<br />

term, so we expect investor interest to increase again. Tallink (HOLD)<br />

operates ferry services in the Baltic region and is expanding into the<br />

leisure business. We see this recommendation not without risk but<br />

with good upside potential. Markus Mächler, David Williamson<br />

All ratings are based on a six to twelve month investment view


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 50<br />

China’s new communication era<br />

Health and well-being enter fast food sector<br />

Chinese telecoms operators have developed a clear business model<br />

for streaming mobile video services over 2.5G and 3G networks.<br />

China Mobile (SELL) has signed agreements with phone-makers to<br />

buy TV-enabled handsets for a mass-market rollout of mobile TV<br />

services. China Telecom (HOLD) and China Netcom (BUY), as the<br />

dominant providers of broadband access services in China with a<br />

combined market share of 87%, should benefit from the rapid<br />

deployment of IPTV services in the run-up to the Beijing Olympics.<br />

Leading 3G equipment suppliers include Datang Mobile, Alcatel<br />

Shanghai Bell and Siemens (BUY). All these equipment providers<br />

are currently working with the Chinese telecoms operators on improving<br />

the interconnection between 2G and 3G networks. Being<br />

the sole designer of one of the TD-SCDMA trial systems, China<br />

Communications Services (HOLD) should directly benefit from national<br />

3G deployment in 2007. On the TV broadcasting front, we<br />

believe pioneers in the development of TV-enabled handsets, including<br />

Nokia (HOLD) and NEC (HOLD), will benefit from China’s<br />

commercial roll-out of mobile TV ahead of the Beijing Olympics.<br />

Other top-tier IPTV players in China include Huawei, Siemens and<br />

Alcatel-Lucent (BUY). Fan Cheuk Wan<br />

We believe that those companies which have started investing a lot<br />

of R&D into and moved their product portfolio towards higher valueadded<br />

products are now best positioned. In Europe, Nestlé (BUY)<br />

and Danone (BUY) are our favorite stocks. They have been successfully<br />

focusing on “health & well-being” in recent years, particularly<br />

with regard to nutrition products and also water. We believe<br />

that Nestlé will continue to transform its portfolio out of commodity-type<br />

products into high-margin, high-growth nutrition products,<br />

partially by acquisitions. Danone, with its fresh dairy products, beverages<br />

and biscuits has an excellent stake in the fastest-growing<br />

and most profitable categories. In the United States, by contrast,<br />

the tone has been more on improving the nutritional profile of categories<br />

that used to be considered unhealthy. We highlight PepsiCo<br />

(BUY), which improved its snacks portfolio towards “better-for-you”<br />

products and now has one of the best offerings of healthy food<br />

snacks. Kraft (HOLD) differs from other US names, as it has a<br />

strong focus on introducing health and well-being into all its product<br />

categories. McDonald’s (BUY), the world’s largest fast food<br />

restaurant chain, has been a prime mover in the sector, introducing<br />

a number of product innovations, including a variety of salads and<br />

reducing trans fats. Olivier P. Müller, David Williamson<br />

Mouthwatering luxury goods<br />

Nanotechnology: Boosting the value of leisure<br />

Lindt & Sprüngli (BUY) has successfully positioned itself in the premium<br />

chocolate segment through a high degree of innovation and<br />

continuous investment in its brand. The company now benefits<br />

from strong demand for high-quality chocolate and trading up by<br />

customers to Lindt & Sprüngli’s “new luxury” products. Because of<br />

its excellent business model and the company’s entry into fastgrowing<br />

new markets, we believe Lindt & Sprüngli is an attractive<br />

long-term investment vehicle. Starbucks (HOLD) has captured the<br />

attention of both consumers and investors with its rapid growth<br />

over the past decade, and the brand has achieved near-iconic status<br />

around the globe. Significant growth prospects remain in both the<br />

US and overseas. Starbucks is also becoming more than just coffee;<br />

it is evolving into a leisure/lifestyle experience for consumers<br />

through its own-label merchandise and product tie-ins to other<br />

brands. Expectations for growth remain very high. Robin Seydoux<br />

Japanese companies are the leaders in the use of nanomaterials<br />

and nanoapplications within the textile industry. One such example<br />

is the firm Teijin (HOLD), which has developed the only color-optic<br />

textile fiber (Morphotex) that emulates the natural iridescent colors<br />

emitted by the South American Morpho butterfly, changing color<br />

depending on the incidence of light and shimmering like a rainbow.<br />

The search for companies that are pure manufacturers of nanomaterials<br />

and nanoapplications does not take very long. However, most of<br />

these firms are still small start-up companies, such as the innovative<br />

battery manufacturer Altair Nanotechnologies (BUY) which only has<br />

a modest market capitalization and still carries high investment risks.<br />

On the other hand, there are also companies like Nanotex, or Nano-<br />

Opto, although these are still privately held enterprises. Investors<br />

can participate indirectly in the success of these firms through investing<br />

in the holding company Harris & Harris Group (BUY), which<br />

holds stakes in private firms in the nanotech sector and provides<br />

financial support. Another interesting company is Cambridge Display<br />

Technology (BUY), whose organic-light-emitting diodes (OLEDs)<br />

technology has opened the door to the development of smaller,<br />

more pliable display screens featuring greater contrast and higher<br />

resolution. Uwe Neumann


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 51<br />

Networked gaming<br />

Beauty care: A new favorite pastime<br />

We believe the industry offers attractive longer-term and tradingoriented<br />

opportunities. Video game sales are strongest during the<br />

back-to-school and holiday gift-giving seasons, a pattern reflected<br />

in solid near-term share price correlations. Electronic Arts (BUY) is<br />

our top industry selection. While rising game development costs are<br />

one of the industry’s key challenges, EA has built a strong design<br />

team and has already funded much of the start-up structure for the<br />

current cycle. It has the balance sheet resources, design assets, and<br />

strong franchises to best shape the development of the video game<br />

industry’s rapid change. As baby boomers leave the work force, they<br />

have more leisure time, which we believe favors Nintendo’s (HOLD)<br />

Wii console. Rather than compete directly with the next-gen technology<br />

of PS3 and Xbox 360, Wii concentrates on simpler games<br />

and incorporates easy-to-use, differentiated features, such as a<br />

motion-controlled joystick. We believe this strategy could expand<br />

the industry’s effective market with boomers, women and children,<br />

who typically have limited gaming experience. Steven Soranno<br />

The aesthetics market is highly competitive and is characterized by<br />

rapid technological development and product innovations. We would<br />

recommend investing in niche speciality pharma companies, such<br />

as Medicis (HOLD) and Allergan (BUY). Medicis is the producer of<br />

dermal filler Restylane, the most widely used hyaluronic acid gel.<br />

By early 2007, the company plans to launch another dermal filler,<br />

Perlane, which has similar ingredients to Restylane but targets<br />

deeper dermis indications. Allergan, the maker of Botox, is Medicis’<br />

biggest competitor. Allergan is launching its own longer-lasting<br />

dermal filler, Juvederm, in early 2007. Tania Dimitrova<br />

Sports industry races ahead<br />

Nike (BUY) is the world’s number one athletic apparel and footwear<br />

manufacturer. Its brand is heavily associated with sports and is<br />

synonymous with quality, performance and innovation. Over the<br />

last few years, Nike has provided a more diverse product offering,<br />

opening it up to income from new types of consumer (both highand<br />

low-end) and thus catching many aspects of the leisure trend<br />

while adding stability to earnings. Puma (BUY) is a label seen as<br />

being more closely linked to fashion than to sports. It is currently<br />

leveraging its trendy brand image to grow in new markets such as<br />

China, while increasing its link to performance and prestige sports.<br />

This latter move has enabled Puma to start combining its brand<br />

with other sport-linked brands such as Ferrari and Ducati, which<br />

seems to be a rewarding strategy given Puma’s superior sales<br />

growth to that of its peers. David Williamson, Markus Mächler


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 52<br />

Authors<br />

Urs Dickenmann..................................................................................... 03<br />

Urs Dickenmann has been in charge of Credit Suisse’s Private Banking business<br />

in Switzerland since 1 January 2006. After joining Credit Suisse in 1986, he<br />

headed various accounting and control departments as well as commercial<br />

banking units. He switched to Private Banking in 1999 after being put in charge<br />

of the Lucerne branch office. In 2002 he was appointed regional head of Central<br />

Switzerland and one year later this was expanded to include West-Central Switzerland<br />

as well as dealing with the activities of independent asset managers. Urs<br />

Dickenmann was born in Zurich in 1956. Upon graduation from HSW Zurich he<br />

worked as Finance and Administration Officer for LUWA (France) S.A. He is married<br />

and the father of two children.<br />

Conradin Stiffler................................................................................ 11–15<br />

Conradin Stiffler is an architect by profession. He has worked at Credit Suisse<br />

Asset Management since 1999, starting out in the Real Estate Acquisition & Sales<br />

business unit. Between 2001 and 2003, Mr. Stiffler was head of the Development<br />

& Construction unit and then Acquisition & Sales. Since mid-2003, he has been<br />

responsible for the entire project management of Sihlcity – a real estate development<br />

complex located on the south side of Zurich, with an investment volume<br />

of CHF 620 million. Following his studies at the ETH Zurich, Mr. Stiffler worked<br />

as an independent architect as well as for a Zurich-based real state company<br />

before arriving at Credit Suisse. Conradin Stiffler was born in Switzerland, is 38<br />

years old, married and the father of two children. Incidentally, he is also happy<br />

that he and his family live within walking distance of Sihlcity.<br />

Jonathan Israel Gershuny .................................................................06–10<br />

Jonathan Israel Gershuny, born in 1949, was appointed to Oxford University’s<br />

Professorship of Sociology, and to a Fellowship at St Hugh’s College. Before that<br />

he was Professor of Economic Sociology and Director of the Institute for Social<br />

and Economic Research at Essex University from 1993 to 2006. He was the<br />

Principal Investigator for the British Household Panel Study for a decade from<br />

1993, and he has directed the Multinational Time Use Study since its inception<br />

in 1985. Among Professor Gershuny’s research interests are the relationship<br />

between individual-level behavior and socioeconomic structure, as well as interconnections<br />

between household organization and labor force participation.<br />

Selected publications: “Changing Times: Work and <strong>Leisure</strong> in Post-industrial<br />

Societies,” “Social Innovation and the Division of Labour,” both published by<br />

Oxford University Press.<br />

Eike Wenzel....................................................................................... 16–21<br />

Eike Wenzel has worked as chief editor at the Zukunftsinstitut based in Kelkheim,<br />

Germany, since 2002, participating in consulting projects for companies in a vast<br />

array of sectors. After finishing his studies in the fields of communications sciences,<br />

cultural sociology and philosophy, he obtained his doctorate degree in<br />

media sciences from the University of Marburg. Thereafter, Mr. Wenzel worked<br />

as a journalist for the German newspapers “Wirtschaftswoche” and “Frankfurter<br />

Rundschau,” among others. His research interests encompass subjects such as<br />

leisure time, consumption and value changes, in particular. He is also author of<br />

numerous studies and publications, including “Die neuen (Frei)-Zeitmärkte” (The<br />

New [<strong>Leisure</strong>]-Time Markets) and “Tourismus 2020. Die neuen Sehnsuchtsmärkte”<br />

(Tourism in 2020: The New Aspiring Markets). Born in 1966, the futurologist<br />

prefers spending his leisure time mostly with his two children in the great<br />

outdoors, enjoying nature.<br />

Foong Wai Fong ................................................................................22–27<br />

Foong Wai Fong is the Director of Megatrends Asia, a global research organization,<br />

founded with John Naisbitt of Megatrends fame. Ms. Foong, a graduate<br />

of economics from the University of Malaya, directs the Asian research programs<br />

from bases in Kuala Lumpur and Shanghai. Her research areas include macroeconomic<br />

trends in Asia, the progress of reform and changes in China, cultural<br />

industries and sustainable development. Ms. Foong is a much sought-after<br />

speaker by multinational companies and institutions on Asian trends and she<br />

regularly contributes to regional economic and business publications. She travels<br />

a lot and speaks several Asian languages. Foong Wai Fong has three best-selling<br />

books to her credit: “The New Asian Way,” “We Have to Talk, Mr. Prime Minister”<br />

and “Culture is Good Business.”


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 53<br />

Guerrino De Luca ............................................................................. 28–30<br />

Guerrino De Luca, born 1952 in Italy, joined Logitech in 1998 as President and<br />

Chief Executive Officer. He is responsible for the worldwide affairs and operations<br />

of Logitech. He manages both the strategic activities of the company as<br />

well as the day-to-day operations. Before joining Logitech, Mr. De Luca served<br />

as Executive Vice President of Worldwide Marketing for Apple Computer, Inc.,<br />

from February 1997 to September 1997, and as President of Claris Corporation,<br />

from 1994 to 1997. Prior to that, he held various positions with Apple in the<br />

United States and in Europe. Guerrino De Luca holds a Bachelor of Science<br />

degree in Electronic Engineering from the University of Rome. He lives in San<br />

Francisco, is married and has two children.<br />

Warren C. Jenson.............................................................................. 31–33<br />

Warren C. Jenson joined Electronic Arts in June 2002 as Executive Vice President,<br />

Chief Financial and Administrative Officer. Before joining the company, he<br />

was Senior Vice President and Chief Financial Officer for Amazon.com from<br />

1999 to 2002. From 1998 to 1999, he was Chief Financial Officer and Executive<br />

Vice President for Delta Air Lines. Prior to that, he worked in several positions<br />

for the General Electric Company. Most notably, he served as Chief Financial<br />

Officer and Senior Vice President for the National Broadcasting Company (NBC),<br />

a subsidiary of General Electric. Warren has received several awards – including<br />

recognition as one of the “Best CFOs in America” by Institutional Investor. Warren<br />

C. Jenson earned his Masters in Accountancy-Business Taxation from Brigham<br />

Young University. Mr. Jenson is a citizen of the United States; born in 1956, he is<br />

married and has four children, all of whom like to play games.<br />

Credit Suisse Research Team.....................................................................<br />

Lars Kalbreier, Managing Director..........................................................34<br />

Head of Global Equities & Alternatives Research............. +41 (44) 333 23 94<br />

Pascal Rohner .........................................................................................34<br />

European Retail............................................................ +41 (44) 334 56 88<br />

Eric Güller, Vice President ......................................................................36<br />

Insurance, Real Estate.................................................. +41 (44) 332 90 59<br />

Zoltan Szelyes, Assistant Vice President ...............................................36<br />

Global Real Estate ...................................................... +41 (44) 334 83 22<br />

Ulrich Kaiser, Vice President ..........................................28–30, 31–33, 37<br />

IT Hardware, IT Services and Software, Media................ +41 (44) 334 56 49<br />

Etrita Ibroci, Director ..............................................................................38<br />

Trading Strategy ............................................................. +1 (212) 317 6704<br />

Markus Mächler, Vice President .......................................................39, 48<br />

Automotive, Capital Goods, Transport.............................. +41 (44) 334 56 41<br />

David A. Williamson, Director............................................................39, 48<br />

Head of US Equity Research, Consumer Discretionary .......+1 (212) 317 6701<br />

Fan Cheuk Wan, Director .................................................................. 40–41<br />

Head of Asian Equity Research ..........................................+852 2841 4841<br />

Olivier P.Müller, Vice President ..............................................................42<br />

Italian and Nordic Banks, Consumer Staples....................+41 (44) 333 01 46<br />

Robin Seydoux, Director.........................................................................43<br />

Head of European Equity Sector Research, Luxury Goods ..+41 (44) 333 37 39<br />

Uwe Neumann, Vice President ........................................................ 44–45<br />

Technology, Telecommunications ................................... +41 (44) 334 56 45<br />

Steven Soranno, Vice President .............................................................46<br />

Information Technology and Telecom................................ +1 (212) 317 6702<br />

Tania Dimitrova, Assistant Vice President .............................................. 47<br />

Health care.....................................................................+1 (212) 317 6715


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 54<br />

Disclosure appendix<br />

Analyst certification<br />

The analysts identified in this report hereby certify that views about the companies and<br />

their securities discussed in this report accurately reflect their personal views about all of<br />

the subject companies and securities. The analysts also certify that no part of their compensation<br />

was, is, or will be directly or indirectly related to the specific recommendation(s)<br />

or view(s) in this report.<br />

Important disclosures<br />

Credit Suisse policy is to publish research reports, as it deems appropriate, based on<br />

developments with the subject company, the sector or the market that may have a material<br />

impact on the research views or opinions stated herein. Credit Suisse policy is only to<br />

publish investment research that is impartial, independent, clear, fair and not misleading.<br />

For more detail, please refer to the information on independence of financial research,<br />

which can be found at:<br />

https://entry4.credit-suisse.ch/csfs/research/p/d/de/media/independence_en.pdf<br />

The analyst(s) responsible for preparing this research report received compensation that<br />

is based upon various factors including Credit Suisse total revenues, a portion of which<br />

are generated by Credit Suisse Investment Banking business.<br />

The Credit Suisse Code of Conduct to which all employees are obliged to adhere, is accessible<br />

via the website at:<br />

https://www.credit-suisse.com/governance/en/code_of_conduct.html<br />

Rating history as of 06/02/2007<br />

Company<br />

Rating Date (since)<br />

ALCATEL-LUCENT BUY 24/10/2006<br />

(ALU FP)<br />

HOLD 24/03/2006<br />

BUY 04/01/2005<br />

HOLD 09/01/2004<br />

SELL 12/09/2003<br />

ALLERGAN (AGN US) BUY 10/10/2006<br />

ALTAIR NANOTECH BUY 08/01/2007<br />

(ALTI US)<br />

BRIGHT FAMILY SOL BUY 31/01/2007<br />

(BFAM US)<br />

CAMBRIDGE DISPLAY BUY 09/01/2007<br />

(OLED US)<br />

CARNIVAL (CCL US) BUY 21/09/2006<br />

HOLD 26/04/2005<br />

BUY 23/02/2005<br />

CHINA COMM SRVCS-H HOLD 31/01/2007<br />

(552 HK)<br />

CHINA MOBILE (941 HK) SELL 30/03/2006<br />

HOLD 08/02/2006<br />

SELL 06/12/2005<br />

HOLD 21/11/2005<br />

BUY 21/10/2005<br />

HOLD 04/10/2005<br />

BUY 16/03/2005<br />

CHINA NETCOM GROUP BUY 06/12/2006<br />

(906 HK)<br />

HOLD 23/08/2005<br />

BUY 10/01/2005<br />

CHINA TELECOM -H- HOLD 06/12/2006<br />

(728 HK)<br />

BUY 06/10/2006<br />

HOLD 24/05/2006<br />

Company<br />

Rating Date (since)<br />

BUY 11/04/2005<br />

BUY 14/02/2005<br />

DANONE (BN FP) BUY 22/02/2006<br />

HOLD 20/07/2005<br />

BUY 26/04/2005<br />

HOLD 15/01/2004<br />

ELECTRONIC ARTS BUY 12/01/2007<br />

(ERTS US)<br />

HARRIS & HARRIS BUY 29/01/2007<br />

(TINY US)<br />

KRAFT FOODS-A (KFT US) HOLD 18/02/2004<br />

BUY 03/10/2003<br />

LINDT & SPRUENGL PS BUY 16/06/2006<br />

(LISP SW)<br />

HOLD 01/09/2004<br />

MATSUSHITA EL INDL HOLD 06/02/2007<br />

(6752 JP)<br />

BUY 24/01/2007<br />

BUY 03/02/2006<br />

HOLD 21/07/2005<br />

BUY 17/12/2004<br />

MCDONALD’S (MCD US) BUY 24/01/2006<br />

HOLD 08/06/2005<br />

MEDICIS PHARM -A- HOLD 07/12/2006<br />

(MRX US)<br />

MEINL EUROPEAN LAND BUY 23/01/2007<br />

(Mel AV)<br />

BUY 11/01/2006<br />

NEC (6701 JP) HOLD 28/10/2005<br />

BUY 19/04/2005<br />

HOLD 17/05/2004<br />

NESTLE N (NESN VX) BUY 19/01/2007<br />

BUY 15/01/2004<br />

Company<br />

Rating Date (since)<br />

HOLD 16/09/2003<br />

NEWS-A (NWS/A) BUY 17/05/2006<br />

NIKE -B- (NKE) BUY 23/02/2005<br />

NINTENDO CO LTD HOLD 24/01/2007<br />

(7974 JP)<br />

HOLD 10/05/2005<br />

SELL 11/06/2004<br />

NOKIA (NOK1V FH) HOLD 05/01/2007<br />

BUY 11/04/2006<br />

HOLD 09/06/2005<br />

BUY 27/01/2005<br />

HOLD 07/04/2004<br />

BUY 09/01/2004<br />

PEARSON (PSON LN) HOLD 23/06/2006<br />

HOLD 28/02/2005<br />

BUY 05/10/2004<br />

PEPSICO (PEP US) BUY 12/01/2005<br />

BUY 04/01/2005<br />

HOLD 21/04/2004<br />

PUMA (PUM GR) BUY 22/08/2005<br />

RODAMCO EUROPE HOLD 23/01/2007<br />

(RCEA NA)<br />

HOLD 15/06/2005<br />

SAMSUNG ELECTRONICS BUY 22/01/2007<br />

CO LTD (005930 KS)<br />

BUY 13/01/2006<br />

HOLD 15/09/2005<br />

BUY 17/02/2004<br />

SHARP CORP OSAKA BUY 06/02/2007<br />

(6753 JP)<br />

HOLD 24/01/2007<br />

Company<br />

Rating Date (since)<br />

HOLD 14/12/2005<br />

BUY 17/08/2005<br />

HOLD 25/07/2005<br />

SIEMENS R (SIE GY) BUY 15/12/2004<br />

HOLD 24/02/2004<br />

SIMON PROP GRP HOLD 31/01/2007<br />

(SPG US)<br />

STARBUCKS (SBUX) HOLD 02/06/2005<br />

SELL 11/04/2005<br />

HOLD 23/02/2005<br />

HOLD 16/02/2005<br />

SUNTEC REIT (SUN SP) HOLD 02/02/2007<br />

HOLD 31/03/2006<br />

BUY 06/12/2005<br />

BUY 27/07/2005<br />

BUY 20/01/2005<br />

TALLINK GRP LTD HOLD 24/01/2007<br />

(TAL1T ET)<br />

TEIJIN LTD (3401 JP) HOLD 29/01/2007<br />

TUI N (TUI1 GR) HOLD 23/03/2005<br />

SELL 15/09/2003<br />

WALT DISNEY (DIS US) BUY 11/02/2005<br />

HOLD 13/10/2004<br />

WESTFIELD GRP HOLD 20/07/2006<br />

(WDC.AU)<br />

BUY 19/12/2005<br />

Fundamental and/or long-term research reports are not regularly produced for (BRIGHT<br />

FAMILY SOL, SIMON PROP GRP, TEIJIN LTD, TALLINK GROUP LTD). Credit Suisse<br />

reserves the right to terminate coverage at short notice. Please contact your Relationship<br />

Manager for the specific risks of investing in securities of these companies.<br />

Credit Suisse has managed or co-managed a public offering of securities for the subject<br />

issuer (CHINA COMM SRVCS-H, CHINA MOBILE, CHINA NETCOM GROUP, CHINA<br />

TELECOM -H-, DANONE, MCDONALD’S, NESTLE N, SIMON PROP GRP, THE WALT<br />

DISNEY CO., WESTFIELD GRP) within the past three years.<br />

Credit Suisse has managed or co-managed a public offering of securities for the subject<br />

issuer (CHINA COMM SRVCS-H, CHINA MOBILE, CHINA NETCOM GROUP, CHINA<br />

TELECOM -H-, DANONE, NESTLE N, SIMON PROP GRP, THE WALT DISNEY CO.,<br />

WESTFIELD GRP) within the past 12 months.<br />

Credit Suisse has received investment banking related compensation from the subject<br />

issuer (ALCATEL-LUCENT, CHINA COMM SRVCS-H, CHINA MOBILE, CHINA NETCOM<br />

GROUP, CHINA TELECOM -H-, DANONE, ELECTRONIC ARTS, KRAFT FOODS-A, NESTLE<br />

N, NOKIA, RODAMCO EUROPE, SIEMENS R, SIMON PROP GRP, THE WALT DISNEY<br />

CO., WESTFIELD GRP) within the past 12 months.<br />

Credit Suisse expects to receive or intends to seek investment banking related compensation<br />

from the subject issuer (ALCATEL-LUCENT, ALLERGAN, BRIGHT FAMILY SOL,<br />

CARNIVAL, CHINA COMM SRVCS-H, CHINA MOBILE, CHINA NETCOM GROUP, CHINA<br />

TELECOM -H-, DANONE, ELECTRONIC ARTS, KRAFT FOODS-A, MATSUSHITA EL INDL,<br />

MCDONALD’S, NEC, NESTLE N, NEWS-A, NIKE -B-, NINTENDO CO LTD, NOKIA,<br />

PEARSON, PEPSICO, PUMA, RODAMCO EUROPE, SAMSUNG ELECTRONICS CO LTD,<br />

SHARP CORP OSAKA, SIEMENS R, SIMON PROP GRP, STARBUCKS, SUNTEC REIT,<br />

TEIJIN LTD, TUI N, THE WALT DISNEY CO., WESTFIELD GRP) within the next three<br />

months.<br />

As at the date of this report, Credit Suisse acts as a market maker or liquidity provider in the<br />

securities of the subject issuer (ALLERGAN, BRIGHT FAMILY SOL, ELECTRONIC ARTS,<br />

MATSUSHITA EL INDL, MCDONALD’S, MEDICIS PHARM -A-, NEC, NIKE -B-, PEPSICO,<br />

SHARP CORP OSAKA, SIMON PROP GRP, STARBUCKS, THE WALT DISNEY CO.).<br />

Credit Suisse holds a trading position in the subject issuer (ALCATEL-LUCENT, ALLERGAN,<br />

ALTAIR NANOTECH, BRIGHT FAMILY SOL, CARNIVAL, CHINA COMM SRVCS-H, CHINA<br />

MOBILE, CHINA NETCOM GROUP, CHINA TELECOM -H-, DANONE, ELECTRONIC ARTS,<br />

HARRIS & HARRIS, KRAFT FOODS-A, LINDT & SPRUENGL PS, MATSUSHITA EL INDL,<br />

MCDONALD’S, MEDICIS PHARM -A-, NEC, NESTLE N, NEWS-A, NIKE -B-, NINTENDO


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 55<br />

CO LTD, NOKIA, PEARSON, PEPSICO, PUMA, RODAMCO EUROPE, SAMSUNG ELEC-<br />

TRONICS CO LTD, SHARP CORP OSAKA, SIEMENS R, SIMON PROP GRP, STARBUCKS,<br />

SUNTEC REIT, TEIJIN LTD, TUI N, THE WALT DISNEY CO., WESTFIELD GRP, MEINL<br />

EUROPEAN LAND, TALLINK GROUP LTD, CAMBRIDGE DISPLAY).<br />

As at the end of the preceding month, Credit Suisse beneficially owned 1% or more of a<br />

class of common equity securities of (CHINA MOBILE, CHINA TELECOM -H-, NEC,<br />

SAMSUNG ELECTRONICS CO LTD).<br />

Swiss American Securities Inc. disclosures<br />

Swiss American Securities Inc. or its affiliates has managed or co-managed a public offering<br />

of securities for the subject issuer (CHINA COMM SRVCS-H, CHINA MOBILE, CHINA<br />

NETCOM GROUP, CHINA TELECOM -H-, DANONE, NESTLE N, SIMON PROP GRP, THE<br />

WALT DISNEY CO., WESTFIELD GRP) within the past 12 months.<br />

Swiss American Securities Inc. or its affiliates has received investment banking related<br />

compensation from the subject issuer (ALCATEL-LUCENT, CHINA COMM SRVCS-H,<br />

CHINA MOBILE, CHINA NETCOM GROUP, CHINA TELECOM -H-, DANONE, ELECTRONIC<br />

ARTS, KRAFT FOODS-A, NESTLE N, NOKIA, RODAMCO EUROPE, SIEMENS R, SIMON<br />

PROP GRP, THE WALT DISNEY CO., WESTFIELD GRP) within the past 12 months.<br />

Swiss American Securities Inc. or its affiliates expects to receive or intends to seek investment<br />

banking related compensation from the subject issuer (ALCATEL-LUCENT, ALLERGAN,<br />

BRIGHT FAMILY SOL, CARNIVAL, CHINA COMM SRVCS-H, CHINA MOBILE, CHINA<br />

NETCOM GROUP, CHINA TELECOM -H-, DANONE, ELECTRONIC ARTS, KRAFT FOODS-<br />

A, MATSUSHITA EL INDL, MCDONALD’S, NEC, NESTLE N, NEWS-A, NIKE -B-,<br />

NINTENDO CO LTD, NOKIA, PEARSON, PEPSICO, PUMA, RODAMCO EUROPE,<br />

SAMSUNG ELECTRONICS CO LTD, SHARP CORP OSAKA, SIEMENS R, SIMON PROP<br />

GRP, STARBUCKS, SUNTEC REIT, TEIJIN LTD, TUI N, THE WALT DISNEY CO., WESTFIELD<br />

GRP) within the next three months.<br />

As of the date of this report, Swiss American Securities Inc. acts as a market maker<br />

or liquidity provider in the equity securities of the subject issuer (ALCATEL-LUCENT,<br />

ALLERGAN, CHINA MOBILE, KRAFT FOODS-A, MATSUSHITA EL INDL, MCDONALD’S,<br />

MEDICIS PHARM -A-, NIKE -B-, PEPSICO, SIEMENS R, SIMON PROP GRP, THE WALT<br />

DISNEY CO.).<br />

As at the end of the preceding month, Swiss American Securities Inc. or its affiliates<br />

beneficially owned 1% or more of a class of common equity securities of (CHINA MOBILE,<br />

CHINA TELECOM -H-, NEC, SAMSUNG ELECTRONICS CO LTD).<br />

Swiss American Securities Inc. or its affiliates holds a trading position in the subject<br />

issuer (ALCATEL-LUCENT, ALLERGAN, ALTAIR NANOTECH, BRIGHT FAMILY SOL,<br />

CARNIVAL, CHINA COMM SRVCS-H, CHINA MOBILE, CHINA NETCOM GROUP, CHINA<br />

TELECOM -H-, DANONE, ELECTRONIC ARTS, HARRIS & HARRIS, KRAFT FOODS-A,<br />

LINDT & SPRUENGL PS, MATSUSHITA EL INDL, MCDONALD’S, MEDICIS PHARM -A-,<br />

NEC, NESTLE N, NEWS-A, NIKE -B-, NINTENDO CO LTD, NOKIA, PEARSON, PEPSICO,<br />

PUMA, RODAMCO EUROPE, SAMSUNG ELECTRONICS CO LTD, SHARP CORP OSAKA,<br />

SIEMENS R, SIMON PROP GRP, STARBUCKS, SUNTEC REIT, TEIJIN LTD, TUI N, THE<br />

WALT DISNEY CO., WESTFIELD GRP, MEINL EUROPEAN LAND, TALLINK GROUP LTD,<br />

CAMBRIDGE DISPLAY).<br />

Additional disclosures for the following jurisdictions<br />

Dubai: Related financial products or services are only available to wholesale customers<br />

with liquid assets of over USD 1 million who have sufficient financial experience and understanding<br />

to participate in financial markets in a wholesale jurisdiction and satisfy the<br />

regulatory criteria to be a client. Hong Kong: Other than any interests held by the analyst<br />

and/or associates as disclosed in this report, Credit Suisse Hong Kong Branch does not<br />

hold any disclosable interests. Qatar: All related financial products or services will only be<br />

available to Business Customers or Market Counterparties (as defined by the Qatar Financial<br />

Centre Regulatory Authority (QFCRA), including individuals, who have opted to be<br />

classified as a Business Customer, with liquid assets in excess of USD 1 million, and who<br />

have sufficient financial knowledge, experience and understanding to participate in such<br />

products and/or services. Russia: The research contained in this report does not constitute<br />

any sort of advertisement or promotion for specific securities, or related financial instruments.<br />

This research report does not represent a valuation in the meaning of the Federal<br />

Law On Valuation Activities in the Russian Federation and is produced using Credit Suisse<br />

valuation models and methodology. United Kingdom: For fixed income disclosure information<br />

for clients of Credit Suisse (UK) Limited and Credit Suisse Securities (Europe) Limited,<br />

please call +41 44 333 12 11.<br />

For further information, including disclosures with respect to any other issuers, please<br />

refer to the Credit Suisse Global Research Disclosure site at:<br />

https://entry4.credit-suisse.ch/csfs/research/p/d/de/disclosure_en.html<br />

Guide to analysis<br />

Rating allocation as of 01/02/2007<br />

Overall<br />

Investment banking interests only<br />

BUY 45.78% 45.15%<br />

HOLD 49.19% 50.50%<br />

SELL 4.55% 3.76%<br />

RESTRICTED 0.49% 0.59%<br />

Relative performance<br />

At the stock level, the selection takes into account the relative attractiveness of individual<br />

shares versus the sector, market position, growth prospects, balance-sheet structure and<br />

valuation. The sector and country recommendations are “overweight,” “neutral”, and “underweight”<br />

and are assigned according to relative performance against the respective regional<br />

and global benchmark indices.<br />

Absolute performance<br />

The stock recommendations are BUY, HOLD and SELL and are dependent on the expected<br />

absolute performance of the individual stocks, generally on a 6–12 months horizon<br />

based on the following criteria:<br />

BUY<br />

HOLD<br />

SELL<br />

RESTRICTED<br />

TERMINATED<br />

BUY<br />

HOLD<br />

SELL<br />

RESTRICTED<br />

10% or greater increase in absolute share price<br />

variation between –10% and +10% in absolute share price<br />

10% or more decrease in absolute share price<br />

In certain circumstances, internal and external regulations exclude<br />

certain types of communications, including e.g. an investment<br />

recommendation during the course of Credit Suisse engagement in<br />

an investment banking transaction.<br />

Research coverage has been concluded.<br />

Corporate and emerging market bond recommendations<br />

The recommendations are based fundamentally on forecasts for total returns versus the<br />

respective benchmark on a 3 – 6 month horizon and are defined as follows:<br />

Expectation that the bond issue will be a top performer in its segment<br />

Expectation that the bond issue will return average performance<br />

in its segment<br />

Expectation that the bond issue will be among the poor performer<br />

in its segment<br />

In certain circumstances, internal and external regulations exclude<br />

certain types of communications, including e.g. an investment<br />

recommendation during the course of Credit Suisse engagement<br />

in an investment banking transaction.<br />

Credit ratings definition<br />

Credit Suisse assigns rating opinions to investment-grade and crossover issuers. Ratings<br />

are based on our assessment of a company’s creditworthiness and are not recommendations<br />

to buy or sell a security. The ratings scale (AAA, AA, A, BBB, BB) is dependent on our<br />

assessment of an issuer’s ability to meet its financial commitments in a timely manner.<br />

AAA<br />

AA<br />

A<br />

BBB<br />

BB<br />

Best credit quality and lowest expectation of credit risks, including an<br />

exceptionally high capacity level with respect to debt servicing. This<br />

capacity is unlikely to be adversely affected by foreseeable events.<br />

Obligor’s capacity to meet its financial commitments is very strong<br />

Obligor’s capacity to meet its financial commitments is strong<br />

Obligor’s capacity to meet its financial commitments is adequate,<br />

but adverse economic/operating/financial circumstances are more<br />

likely to lead to a weakened capacity to meet its obligations<br />

Obligations have speculative characteristics and are subject to<br />

substantial credit risk due to adverse economic/operating/financial<br />

circumstances resulting in inadequate debt-servicing capacity<br />

For the AA, A, BBB, BB categories, creditworthiness is further detailed with a scale of<br />

High, Mid, or Low, with High being the strongest sub-category rating. An Outlook indicates<br />

the direction a rating is likely to move over a two-year period. Outlooks may be positive,


GLOBAL INVESTOR FOCUS <strong>Leisure</strong> — 56<br />

stable or negative. A positive or negative Rating Outlook does not imply a rating change is<br />

inevitable. Similarly, ratings for which outlooks are “stable” could be upgraded or downgraded<br />

before an outlook moves to positive or negative if circumstances warrant such an<br />

action.<br />

Credit Suisse HOLT<br />

The Credit Suisse HOLT methodology does not assign ratings to a security. It is an analytical<br />

tool that involves use of a set of proprietary quantitative algorithms and warranted<br />

value calculations, collectively called the Credit Suisse HOLT valuation model, that are<br />

consistently applied to all the companies included in its database. Third-party data (including<br />

consensus earnings estimates) are systematically translated into a number of default<br />

variables and incorporated into the algorithms available in the Credit Suisse HOLT valuation<br />

model. The source financial statement, pricing, and earnings data provided by outside data<br />

vendors are subject to quality control and may also be adjusted to more closely measure<br />

the underlying economics of firm performance. These adjustments provide consistency<br />

when analyzing a single company across time, or analyzing multiple companies across<br />

industries or national borders. The default scenario that is produced by the Credit Suisse<br />

HOLT valuation model establishes the baseline valuation for a security, and a user then<br />

may adjust the default variables to produce alternative scenarios, any of which could occur.<br />

The Credit Suisse HOLT methodology does not assign a price target to a security. The<br />

default scenario that is produced by the Credit Suisse HOLT valuation model establishes<br />

a warranted price for a security, and as the third-party data are updated, the warranted<br />

price may also change. The default variables may also be adjusted to produce alternative<br />

warranted prices, any of which could occur. Additional information about the Credit Suisse<br />

HOLT methodology is available on request.<br />

For technical research<br />

Where recommendation tables are mentioned in the report, “Close” is the latest closing price<br />

quoted on the exchange. “MT” denotes the rating for the medium-term trend (3–6 months<br />

outlook). “ST” denotes the short-term trend (3–6 weeks outlook). The ratings are “+” for<br />

a positive outlook (price likely to rise), “0” for neutral (no big price changes expected) and<br />

“–“ for a negative outlook (price likely to fall). Outperform in the column “Rel perf” denotes<br />

the expected performance of the stocks relative to the benchmark. The “Comment” column<br />

includes the latest advice from the analyst. In the column “Recom” the date is listed when<br />

the stock was recommended for purchase (opening purchase). “P&L” gives the profit or<br />

loss that has accrued since the purchase recommendation was given.<br />

For a short introduction to technical analysis, please refer to Technical Analysis Explained at:<br />

https://entry4.credit-suisse.ch/csfs/research/p/d/de/techresearch/media/pdf/<br />

trs_tutorial_en.pdf<br />

Global disclaimer / important information<br />

References in this report to Credit Suisse include subsidiaries and affiliates. For more<br />

information on our structure, please use the following link:<br />

http://www.credit-suisse.com/who_we_are/en/structure.html<br />

The information and opinions expressed in this report were produced by Credit Suisse as<br />

of the date of writing and are subject to change without notice. The report is published<br />

solely for information purposes and does not constitute an offer or an invitation by, or on<br />

behalf of, Credit Suisse to buy or sell any securities or related financial instruments or to<br />

participate in any particular trading strategy in any jurisdiction. It has been prepared without<br />

taking account of the objectives, financial situation or needs of any particular investor.<br />

Although the information has been obtained from and is based upon sources that Credit<br />

Suisse believes to be reliable, no representation is made that the information is accurate<br />

or complete. Credit Suisse does not accept liability for any loss arising from the use of this<br />

report. The price and value of investments mentioned and any income that might accrue<br />

may fluctuate and may rise or fall. Nothing in this report constitutes investment, legal,<br />

accounting or tax advice, or a representation that any investment or strategy is suitable or<br />

appropriate to individual circumstances, or otherwise constitutes a personal recommendation<br />

to any specific investor. Any reference to past performance is not necessarily indicative<br />

of future results. Foreign currency rates of exchange may adversely affect the value,<br />

price or income of any products mentioned in this document. Alternative investments,<br />

derivative or structured products are complex instruments, typically involve a high degree<br />

of risk and are intended for sale only to investors who are capable of understanding and<br />

assuming all the risks involved. Investments in emerging markets are speculative and<br />

considerably more volatile than investments in established markets. Risks include but are<br />

not necessarily limited to: political risks; economic risks; credit risks; currency risks; and<br />

market risks. An investment in the funds described in this document should be made only<br />

after careful study of the most recent prospectus and other fund information and basic<br />

legal information contained therein. Prospectuses and other fund information may be<br />

obtained from the fund management companies and/or from their agents. Before entering<br />

into any transaction, investors should consider the suitability of the transaction to individual<br />

circumstances and objectives. Credit Suisse recommends that investors independently<br />

assess, with a professional financial advisor, the specific financial risks as well as<br />

legal, regulatory, credit, tax and accounting consequences. The issuer of the securities<br />

referred to herein or a Credit Suisse company may have acted upon the information and<br />

analysis contained in this publication before being made available to clients of Credit<br />

Suisse. A Credit Suisse company may, to the extent permitted by law, participate or invest<br />

in other financing transactions with the issuer of the securities referred to herein, perform<br />

services or solicit business from such issuers, and/or have a position or effect transactions<br />

in the securities or options thereof.<br />

Distribution of research reports<br />

Except as otherwise specified herein, this report is distributed by Credit Suisse, a Swiss<br />

bank, authorized and regulated by the Swiss Federal Banking Commission. Bahamas: This<br />

report was prepared by Credit Suisse, the Swiss bank, and is distributed on behalf of<br />

Credit Suisse (Bahamas) Ltd, a company registered as a broker-dealer by the Securities<br />

Commission of the Bahamas. Dubai: This information is distributed by Credit Suisse Dubai<br />

branch, duly licensed and regulated by the Dubai Financial Services Authority (DFSA).<br />

France: This report is distributed by Credit Suisse (France), authorized by the Comité des<br />

Etablissements de Crédit et des Entreprises d’Investissements (CECEI) as an investment<br />

service provider. Credit Suisse (France) is supervised and regulated by the Commission<br />

Bancaire and the Autorité des Marchés Financiers. Germany: Credit Suisse (Deutschland)<br />

AG, authorized and regulated by the Bundesanstalt fuer Finanzdienstleistungsaufsicht<br />

(BaFin), disseminates research to its clients that has been prepared by one of its affiliates.<br />

Gibraltar: This report is distributed by Credit Suisse (Gibraltar) Limited. Credit Suisse<br />

(Gibraltar) Limited is an independent legal entity wholly owned by Credit Suisse and is<br />

regulated by the Gibraltar Financial Services Commission. Guernsey: This report is distributed<br />

by Credit Suisse (Guernsey) Limited. Credit Suisse (Guernsey) Limited is an independent<br />

legal entity wholly owned by Credit Suisse and is regulated by the Guernsey Financial<br />

Services Commission. Copies of annual accounts are available on request. Hong Kong:<br />

This report is issued in Hong Kong by Credit Suisse Hong Kong branch, an Authorized<br />

Institution regulated by the Hong Kong Monetary Authority and a Registered Institution<br />

regulated by the Securities and Futures Ordinance (Chapter 571 of the Laws of Hong<br />

Kong). Luxembourg: This report is distributed by Credit Suisse (Luxembourg) S.A., a<br />

Luxembourg bank, authorized and regulated by the Commission de Surveillance du Secteur<br />

Financier (CSSF). Qatar: This information has been distributed by Credit Suisse<br />

Financial Services (Qatar) L.L.C, which has been authorized and is regulated by the Qatar<br />

Financial Centre Regulatory Authority (QFCRA) under QFC No. 00005. Singapore:<br />

Distributed by Credit Suisse Singapore branch, regulated by the Monetary Authority of<br />

Singapore. Spain: This report is distributed in Spain by Credit Suisse Spain branch, authorized<br />

under number 1460 in the Register by the Banco de España. United Kingdom: This<br />

report is issued by Credit Suisse (UK) Limited and Credit Suisse Securities (Europe)<br />

Limited. Credit Suisse Securities (Europe) Limited and Credit Suisse (UK) Limited, both<br />

authorized and regulated by the Financial Services Authority, are associated but independent<br />

legal entities within Credit Suisse. The protections made available by the Financial<br />

Services Authority for private customers do not apply to investments or services provided<br />

by a person outside the UK, nor will the Financial Services Compensation Scheme be<br />

available if the issuer of the investment fails to meet its obligations.<br />

UNITED STATES: NEITHER THIS REPORT NOR ANY COPY THEREOF MAY BE SENT,<br />

TAKEN INTO OR DISTRIBUTED IN THE UNITED STATES OR TO ANY US PERSON.<br />

Local law or regulation may restrict the distribution of research reports into certain jurisdictions.<br />

This report may not be reproduced either in whole or in part, without the written permission<br />

of Credit Suisse. © 2007 CREDIT SUISSE<br />

7C007A


Imprint<br />

Publisher<br />

Credit Suisse, Global Research<br />

P.O. Box 300, CH-8070 Zurich<br />

Director: Giles Keating<br />

Editors<br />

Uwe Neumann, Pascal Rohner<br />

Editorial deadline<br />

31 January 2007<br />

Organization<br />

Bernhard Felder<br />

Concept and design<br />

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