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Women in Business Fall 2017

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24 | WOMEN IN BUSINESS—FALL <strong>2017</strong> PUBLISHED BY BUSINESS IN VANCOUVER<br />

SPEAKING<br />

Do you suffer from glossophobia (fear of public speak<strong>in</strong>g)?<br />

Time to conquer it to get ahead <strong>in</strong> your career (and <strong>in</strong> life)UP<br />

HAYLEY WOODIN<br />

NARGES<br />

NIRUMVALA<br />

CEO,<br />

EXECUTIVESPEAK<br />

COACHING<br />

INTERNATIONAL<br />

I th<strong>in</strong>k public<br />

speak<strong>in</strong>g, for<br />

anyone, takes<br />

a tremendous<br />

amount of<br />

courage. So don’t<br />

expect to not<br />

experience fear<br />

Set aside snakes, forget fly<strong>in</strong>g and disregard the dark – the<br />

top fear for many professionals is public speak<strong>in</strong>g. For some,<br />

glossophobia (as the condition is officially known) is even<br />

more terrify<strong>in</strong>g than dy<strong>in</strong>g. It may sound far-fetched, but not to<br />

those whose careers force them to fight through the phobia.<br />

“I still am terrified before I go onstage. My heart’s pound<strong>in</strong>g.<br />

I’m sweat<strong>in</strong>g so I always have cl<strong>in</strong>ical-strength<br />

deodorant on,” quips Narges Nirumvala, CEO of Vancouver-based<br />

ExecutiveSpeak Coach<strong>in</strong>g International.<br />

“I th<strong>in</strong>k public speak<strong>in</strong>g, for anyone, takes a tremendous<br />

amount of courage. So don’t expect to not experience fear.”<br />

Nirumvala faced her own “do or die” situation about<br />

seven years ago. After be<strong>in</strong>g fired from a menial job, she<br />

spent months <strong>in</strong> “complete obscurity and unemployment,”<br />

unable to secure even a m<strong>in</strong>imum-wage position. As she<br />

turned toward social assistance, her husband suggested<br />

she leverage her talent as a communicator and venture<br />

out on her own. Today, she has hundreds of conferences<br />

and group presentations under her belt as one of Canada’s<br />

lead<strong>in</strong>g executive speech coaches and a paid motivational<br />

speaker.<br />

“I didn’t have an option. And often for my leaders, it’s the<br />

same situation. They’ve been promoted, they are go<strong>in</strong>g<br />

to be CEO <strong>in</strong> a year, maybe they’ve just become executive<br />

director, maybe they’re go<strong>in</strong>g to be runn<strong>in</strong>g for election,”<br />

says Nirumvala. “All of a sudden it’s absolutely vital that<br />

they can speak well <strong>in</strong> public.”<br />

If you’ve ever been to a conference or listened to your<br />

boss give a speech before you and your colleagues, chances<br />

are you’ve witnessed someone fearful of public speak<strong>in</strong>g.<br />

Many who appear confident on the outside are scared<br />

to death on the <strong>in</strong>side. Through tra<strong>in</strong><strong>in</strong>g, practice and<br />

learn<strong>in</strong>g from others, they’ve overcome it.<br />

LEARN WHAT TO DO (AND WHAT NOT TO) BY WATCH-<br />

ING OTHERSA turn<strong>in</strong>g po<strong>in</strong>t <strong>in</strong> Nirumvala’s career<br />

was after watch<strong>in</strong>g a technology CEO give a very dull talk<br />

at a human resources conference a few years back. “He<br />

was bor<strong>in</strong>g people to death. It was awful,” she says. “One<br />

woman had fallen asleep next to me; the other woman was<br />

on her phone the whole time.”<br />

Putt<strong>in</strong>g pen to napk<strong>in</strong>, she documented 67 mistakes<br />

made by the speaker – <strong>in</strong>sights later shared <strong>in</strong> her Amazon.com<br />

bestseller Capture the Spotlight. Among them:<br />

read<strong>in</strong>g off a PowerPo<strong>in</strong>t, speak<strong>in</strong>g to a PowerPo<strong>in</strong>t and<br />

fail<strong>in</strong>g to share stories. “That’s how it started,” she says.<br />

“I went to hear someone speak. He was terrible. I learned<br />

so much.”<br />

Read<strong>in</strong>g, listen<strong>in</strong>g and tak<strong>in</strong>g notes are simple yet<br />

powerful ways to collect <strong>in</strong>sights and ideas to improve<br />

your public speak<strong>in</strong>g skills. There’s a plethora of content<br />

available on websites such as YouTube or TED Talks, giv<strong>in</strong>g<br />

professionals front-row access to the best presenters,<br />

performers and speakers <strong>in</strong> the world. It will also help<br />

you pick up on any new trends and see what works – and<br />

doesn’t work.<br />

“There’s no doubt that the expectations for an enterta<strong>in</strong><strong>in</strong>g<br />

speaker today is very different than it was,” says<br />

Debby Carreau, founder and CEO of Vancouver-based<br />

Inspired HR and chair of the Young Presidents’ Organization<br />

Canada’s women’s network. “It really has shifted<br />

and it’s also upped the game.”<br />

Carreau’s advice for beg<strong>in</strong>ners is to start small and work<br />

with<strong>in</strong> your comfort zone. Then, start slowly push<strong>in</strong>g<br />

the envelope by mak<strong>in</strong>g and post<strong>in</strong>g videos on channels<br />

such as Facebook or Instagram and ask for feedback. She<br />

also recommends people practise by read<strong>in</strong>g their speech

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