Women in Business Fall 2017
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24 | WOMEN IN BUSINESS—FALL <strong>2017</strong> PUBLISHED BY BUSINESS IN VANCOUVER<br />
SPEAKING<br />
Do you suffer from glossophobia (fear of public speak<strong>in</strong>g)?<br />
Time to conquer it to get ahead <strong>in</strong> your career (and <strong>in</strong> life)UP<br />
HAYLEY WOODIN<br />
NARGES<br />
NIRUMVALA<br />
CEO,<br />
EXECUTIVESPEAK<br />
COACHING<br />
INTERNATIONAL<br />
I th<strong>in</strong>k public<br />
speak<strong>in</strong>g, for<br />
anyone, takes<br />
a tremendous<br />
amount of<br />
courage. So don’t<br />
expect to not<br />
experience fear<br />
Set aside snakes, forget fly<strong>in</strong>g and disregard the dark – the<br />
top fear for many professionals is public speak<strong>in</strong>g. For some,<br />
glossophobia (as the condition is officially known) is even<br />
more terrify<strong>in</strong>g than dy<strong>in</strong>g. It may sound far-fetched, but not to<br />
those whose careers force them to fight through the phobia.<br />
“I still am terrified before I go onstage. My heart’s pound<strong>in</strong>g.<br />
I’m sweat<strong>in</strong>g so I always have cl<strong>in</strong>ical-strength<br />
deodorant on,” quips Narges Nirumvala, CEO of Vancouver-based<br />
ExecutiveSpeak Coach<strong>in</strong>g International.<br />
“I th<strong>in</strong>k public speak<strong>in</strong>g, for anyone, takes a tremendous<br />
amount of courage. So don’t expect to not experience fear.”<br />
Nirumvala faced her own “do or die” situation about<br />
seven years ago. After be<strong>in</strong>g fired from a menial job, she<br />
spent months <strong>in</strong> “complete obscurity and unemployment,”<br />
unable to secure even a m<strong>in</strong>imum-wage position. As she<br />
turned toward social assistance, her husband suggested<br />
she leverage her talent as a communicator and venture<br />
out on her own. Today, she has hundreds of conferences<br />
and group presentations under her belt as one of Canada’s<br />
lead<strong>in</strong>g executive speech coaches and a paid motivational<br />
speaker.<br />
“I didn’t have an option. And often for my leaders, it’s the<br />
same situation. They’ve been promoted, they are go<strong>in</strong>g<br />
to be CEO <strong>in</strong> a year, maybe they’ve just become executive<br />
director, maybe they’re go<strong>in</strong>g to be runn<strong>in</strong>g for election,”<br />
says Nirumvala. “All of a sudden it’s absolutely vital that<br />
they can speak well <strong>in</strong> public.”<br />
If you’ve ever been to a conference or listened to your<br />
boss give a speech before you and your colleagues, chances<br />
are you’ve witnessed someone fearful of public speak<strong>in</strong>g.<br />
Many who appear confident on the outside are scared<br />
to death on the <strong>in</strong>side. Through tra<strong>in</strong><strong>in</strong>g, practice and<br />
learn<strong>in</strong>g from others, they’ve overcome it.<br />
LEARN WHAT TO DO (AND WHAT NOT TO) BY WATCH-<br />
ING OTHERSA turn<strong>in</strong>g po<strong>in</strong>t <strong>in</strong> Nirumvala’s career<br />
was after watch<strong>in</strong>g a technology CEO give a very dull talk<br />
at a human resources conference a few years back. “He<br />
was bor<strong>in</strong>g people to death. It was awful,” she says. “One<br />
woman had fallen asleep next to me; the other woman was<br />
on her phone the whole time.”<br />
Putt<strong>in</strong>g pen to napk<strong>in</strong>, she documented 67 mistakes<br />
made by the speaker – <strong>in</strong>sights later shared <strong>in</strong> her Amazon.com<br />
bestseller Capture the Spotlight. Among them:<br />
read<strong>in</strong>g off a PowerPo<strong>in</strong>t, speak<strong>in</strong>g to a PowerPo<strong>in</strong>t and<br />
fail<strong>in</strong>g to share stories. “That’s how it started,” she says.<br />
“I went to hear someone speak. He was terrible. I learned<br />
so much.”<br />
Read<strong>in</strong>g, listen<strong>in</strong>g and tak<strong>in</strong>g notes are simple yet<br />
powerful ways to collect <strong>in</strong>sights and ideas to improve<br />
your public speak<strong>in</strong>g skills. There’s a plethora of content<br />
available on websites such as YouTube or TED Talks, giv<strong>in</strong>g<br />
professionals front-row access to the best presenters,<br />
performers and speakers <strong>in</strong> the world. It will also help<br />
you pick up on any new trends and see what works – and<br />
doesn’t work.<br />
“There’s no doubt that the expectations for an enterta<strong>in</strong><strong>in</strong>g<br />
speaker today is very different than it was,” says<br />
Debby Carreau, founder and CEO of Vancouver-based<br />
Inspired HR and chair of the Young Presidents’ Organization<br />
Canada’s women’s network. “It really has shifted<br />
and it’s also upped the game.”<br />
Carreau’s advice for beg<strong>in</strong>ners is to start small and work<br />
with<strong>in</strong> your comfort zone. Then, start slowly push<strong>in</strong>g<br />
the envelope by mak<strong>in</strong>g and post<strong>in</strong>g videos on channels<br />
such as Facebook or Instagram and ask for feedback. She<br />
also recommends people practise by read<strong>in</strong>g their speech