Women in Business Fall 2017
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26 | WOMEN IN BUSINESS—FALL <strong>2017</strong> PUBLISHED BY BUSINESS IN VANCOUVER<br />
Speak<strong>in</strong>g up<br />
foot <strong>in</strong> front of the other until the fear disappears,” says<br />
Carter, who is also the founder of GetThrival! Tra<strong>in</strong><strong>in</strong>g<br />
& Consult<strong>in</strong>g.<br />
Good public speak<strong>in</strong>g requires that k<strong>in</strong>d of conquer<strong>in</strong>g,<br />
can-do-better attitude – and a shift <strong>in</strong> m<strong>in</strong>dset. You need<br />
to get comfortable with shar<strong>in</strong>g thoughts, feel<strong>in</strong>gs, stories<br />
and op<strong>in</strong>ions. It starts with deliver<strong>in</strong>g the contents out<br />
loud to yourself, then shar<strong>in</strong>g it with others.<br />
“We all have three speeches,” White says, quot<strong>in</strong>g the<br />
famed leadership tra<strong>in</strong>er Dale Carnegie, “the one we<br />
practise, the one we give, the one we wish we’d given.<br />
That’s just to say that it’s not go<strong>in</strong>g to be perfect every time.<br />
Don’t be so hard on yourself. Look for an opportunity to<br />
have fun when you’re present<strong>in</strong>g. Enjoy it. Get passionate<br />
about it. Be enthusiastic about shar<strong>in</strong>g your message.”<br />
Tamara Vrooman, president<br />
and CEO of Vancity credit union,<br />
has honed her public speak<strong>in</strong>g<br />
skills through experience, and<br />
by listen<strong>in</strong>g to others | GREATER<br />
VANCOUVER BOARD OF TRADE<br />
5 TIPS FOR SPEAKING IN PUBLIC<br />
up to speak for two to three m<strong>in</strong>utes before div<strong>in</strong>g <strong>in</strong>to her<br />
seat and encourag<strong>in</strong>g participants to speak up and <strong>in</strong>teract<br />
with each other <strong>in</strong>stead. Then she jo<strong>in</strong>ed Toastmasters.<br />
She lasted 38 seconds up at the front of the room dur<strong>in</strong>g<br />
her first meet<strong>in</strong>g <strong>in</strong> 2010. The shak<strong>in</strong>g stopped after her<br />
third speech. By her eighth, she felt confident enough to<br />
ditch her notes. And with<strong>in</strong> eight and a half months of<br />
start<strong>in</strong>g, she came third <strong>in</strong> B.C. <strong>in</strong> Toastmasters’ Humorous<br />
Speech Contest. “I watch a lot of speeches and I’m<br />
always look<strong>in</strong>g for good role models, and people that are<br />
do<strong>in</strong>g comedy really well because I’m terrible at it,” says<br />
Carter, who this year is serv<strong>in</strong>g as director of District 21<br />
Toastmasters, which encompasses clubs <strong>in</strong> the Lower<br />
Ma<strong>in</strong>land, on Vancouver Island, and from south of the<br />
Fraser up to the Interior.<br />
“Forc<strong>in</strong>g yourself to speak as much as you can is the<br />
hard way of do<strong>in</strong>g th<strong>in</strong>gs. The easy way is to get <strong>in</strong>to a<br />
group that causes you to practise every week. That gives<br />
you feedback, and mentor<strong>in</strong>g, and helps you put one<br />
Improve your writ<strong>in</strong>g: “The writ<strong>in</strong>g is as important, if not more important, as the speak<strong>in</strong>g,”<br />
says Narges Nirumvala, CEO of ExecutiveSpeak Coach<strong>in</strong>g International. “If you practise your<br />
writ<strong>in</strong>g ability, then when you practise your speak<strong>in</strong>g and you work on it, it dramatically<br />
improves.”<br />
Overprepare: “It’s like anyth<strong>in</strong>g <strong>in</strong> life: the more you do someth<strong>in</strong>g, the less nervous and the<br />
more comfortable you’re go<strong>in</strong>g to be do<strong>in</strong>g it. So seek out opportunities to get up <strong>in</strong> front of a<br />
group. Take those chances,” says Kristy White, director of operations at Dale Carnegie Tra<strong>in</strong><strong>in</strong>g<br />
of British Columbia.<br />
Ditch the notes: “I f<strong>in</strong>d that people also are amazed when you speak without notes so they<br />
give you a break,” says Tamara Vrooman, president and CEO of Vancity credit union. Not hav<strong>in</strong>g<br />
notes makes a speech more genu<strong>in</strong>e and authentic, she says. It’s also never the same twice.<br />
Watch your tone: “I can’t speak enough about the tone of your voice. You have to speak with<br />
confidence, you have to speak with authenticity. You can’t pretend to be someone you’re not,”<br />
says Anna Tudela, vice-president of diversity and regulatory affairs at Goldcorp.<br />
Silence the <strong>in</strong>ner critic: <strong>Women</strong> need to be less critical of themselves, Nirumvala says. “I th<strong>in</strong>k<br />
as women we expect perfection,” she says. Don’t punish yourself for mistakes; celebrate<br />
progress <strong>in</strong>stead.<br />
IF YOU DON’T FIND IT INTERESTING, OTHERS WON’T<br />
EITHERVancity president and CEO Tamara Vrooman<br />
started public speak<strong>in</strong>g <strong>in</strong> university by giv<strong>in</strong>g speeches to<br />
students, peers and professors. “My breakthrough came<br />
when I realized that if it wasn’t <strong>in</strong>terest<strong>in</strong>g to me, it probably<br />
wasn’t <strong>in</strong>terest<strong>in</strong>g to the audience,” says Vrooman.<br />
Her secret? Don’t use notes or try to memorize speeches.<br />
“That really changed the experience for me because<br />
I realized that if I was engaged, then probably I would<br />
be engag<strong>in</strong>g,” she says. “And all of the other stuff that I<br />
worried about would go away.”<br />
Admitt<strong>in</strong>g she still gets nervous, Vrooman uses the<br />
adrenal<strong>in</strong>e to br<strong>in</strong>g energy to her presentations. She<br />
s<strong>in</strong>ks <strong>in</strong>to the moment, tak<strong>in</strong>g cues from her audience by<br />
watch<strong>in</strong>g body language, and adjust<strong>in</strong>g where needed. She<br />
also looks <strong>in</strong>ward, reflect<strong>in</strong>g on the message she wants<br />
to convey, and how she wants to convey it. She adapts,<br />
us<strong>in</strong>g tips and tricks from other speakers whose style<br />
resonates with hers.<br />
“The message can be conveyed <strong>in</strong> a host of other ways,”<br />
Vrooman says of public speak<strong>in</strong>g. “Why do we choose<br />
public speak<strong>in</strong>g? Well, we must use public speak<strong>in</strong>g because<br />
the person convey<strong>in</strong>g it adds value to the message.<br />
So th<strong>in</strong>k about the message less and yourself more.”<br />
At the end of the day though, it’s about good content<br />
and not lett<strong>in</strong>g a poor performance set you back. “I<br />
would rather listen to an <strong>in</strong>terest<strong>in</strong>g speech poorly delivered<br />
than an un<strong>in</strong>terest<strong>in</strong>g speech perfectly delivered,”<br />
Vrooman says. <br />
RESOURCES<br />
A number of local <strong>in</strong>stitutions provide public speak<strong>in</strong>g<br />
courses, <strong>in</strong>clud<strong>in</strong>g Simon Fraser University and the British<br />
Columbia Institute of Technology. University of British<br />
Columbia Extended Learn<strong>in</strong>g offers public speak<strong>in</strong>g for<br />
<strong>in</strong>ternational professionals. Private <strong>in</strong>stitutions, such as<br />
the Harvard Advantage Consult<strong>in</strong>g & Tra<strong>in</strong><strong>in</strong>g and Dale<br />
Carnegie Tra<strong>in</strong><strong>in</strong>g of British Columbia, also offer sessions<br />
aimed at work<strong>in</strong>g professionals. District 21 Toastmasters,<br />
which <strong>in</strong>cludes the Greater Vancouver area, has dozens<br />
of clubs available for beg<strong>in</strong>ner, advanced and specialty<br />
speakers.