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Property Drop Issue 13

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30<br />

PROPERTIES<br />

bedroom<br />

living room etc<br />

Craigness, Milkwall, Coleford, Gloucestershire Price<br />

Ferrino 01594 811111 www.ferrino.co.uk<br />

£475,000<br />

bedroom bedroom<br />

bathroom bathroom<br />

5<br />

living living room room etc etc<br />

central central heating heating<br />

bedroom bedroom<br />

bathroom<br />

bathroom<br />

living room living room etc etc<br />

garage/covered parking<br />

bathroom<br />

central heating<br />

central heating<br />

garage/covered parking<br />

parking<br />

parking<br />

central heating<br />

3 5 2<br />

This impressive period property is set in a formal landscaped garden on the outskirts of<br />

garage/covered parking<br />

Coleford Town in the heart of the Forest of Dean, Gloucestershire.<br />

It is a beautifully presented home of much character, stylishly dressed and finished with<br />

great attention to detail. This, combined with generously proportioned, high ceiling<br />

rooms creates a considerable sense of space and positively radiates a calm and restful<br />

atmosphere.<br />

There are three reception rooms including a fabulous sitting room with sufficient<br />

floor space for a grand piano and a very intimate formal dining room. There is a well<br />

appointed kitchen with plenty of storage. Two of the five bedrooms are en-suite, there<br />

are a further two bathrooms.<br />

The two storey detached garage building garage/covered parking parking parking parking<br />

presents an opportunity to create additional<br />

living space if required.<br />

There is parking space for a number of vehicles. This is an individual property of<br />

character and style, a very desirable family home.<br />

GAS<br />

parking<br />

Onliners blamed for chain<br />

delays and fall-throughs<br />

The Sunday Times gathered information from traditional agents who related a string<br />

of incidents where they have to push on behalf of clients of online agencies.<br />

The report on estateagenttoday.co.uk questions<br />

whether there is growing concern that online<br />

agents who do not chase-up on behalf of clients<br />

are leading to delays and fall-throughs in chains - with<br />

traditional agents sometimes having to do the work<br />

instead.<br />

“There’s a chain of four happening and we are selling<br />

something at £1.5m at the top, but the online agents are<br />

failing to chase the sale of the flat at the bottom of the<br />

chain, causing a stand still for everyone involved” says<br />

Rupert Lawson-Johnston from Strutt & Parker.<br />

“I have stepped in almost undercover to help the<br />

solicitor of the flat, as at this stage it is imperative that<br />

the sale is progressed. With the online agent there is no<br />

one to call, no person who is motivated to help because<br />

there is no commission structure. I think it’s going to<br />

be one of the biggest problems in our industry going<br />

forwards” he adds.<br />

James Robinson, general manager at the Lurot Brand<br />

agency in London, says: “The owner of a mews house<br />

in W2 was advised by a well known on-line agency to<br />

market their house with them for a totally unrealistic<br />

price, which completely stalled the marketing for over<br />

five months. The owners became extremely frustrated<br />

with the lack of contact, advice and activity the agency<br />

were producing, so they sought our professional<br />

advice.”<br />

The Sunday Times piece also relates how Christian<br />

Warman, director of newly-launched Tedworth <strong>Property</strong><br />

Group, experienced at first hand a problem with<br />

viewing a property he would to buy that was being<br />

marketed by an online agency.<br />

“I wanted to make an offer and was told I had to<br />

make it online. I asked for guidance from the agent<br />

but she didn’t know the client or their circumstances.<br />

Nervous of-overpaying I made a very low offer online<br />

but before the offer was submitted they tried to sell me<br />

add-on services (conveyancing, insurance, mortgages,<br />

surveys etc) which I suspect are where they make their<br />

money.<br />

“The only feedback to the offer was that it wasn’t<br />

high enough and would I like to increase it? There was<br />

no negotiating, no coercing to make an initial offer, no<br />

enthusing to make a (higher) offer, no confidence or<br />

reassurance given to make a (higher) offer. It was a tickbox<br />

exercise on a website, a bit like buying something<br />

on e-bay. I lost interest and didn’t make a higher offer<br />

and that was the last I heard - the call centre located<br />

hundreds of miles away called about two months later<br />

to see if I was still looking but knew nothing about the<br />

property I viewed or whether it was still available” he<br />

says.<br />

A Purplebricks statement, quoted in the Sunday<br />

Times piece, says:<br />

“It comes down to reputation and word of mouth.<br />

You need to earn a good reputation in the local market<br />

in order to build a sustainable business. ... If you’re a<br />

traditional agent you’re going to throw a bit of mud<br />

aren’t you? We’re giving people an alternative to the old<br />

costly structure of commission.”<br />

It then adds: “It is no coincidence that since<br />

Purplebricks has been in existence the average<br />

commission rate charged by traditional agents looks to<br />

have reduced. More telling than their criticism is the fact<br />

that many are now trying to imitate our model.”

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