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IS NOW<br />

Combining thermal security cameras with video management systems.<br />

www.flir.com<br />

Untitled-20 1 18/02/16 10:18<br />

business and the internet:<br />

Net example<br />

Spanish police recently<br />

arrested a Spanish<br />

national who acquired<br />

gas pistols from<br />

the open web, and<br />

converted them in his<br />

garage workshop by<br />

inserting new barrels,<br />

erasing serial numbers<br />

and concealing<br />

the weapons in<br />

packages to pass<br />

security checks; sold<br />

on AlphaBay, since<br />

taken down by the US<br />

authorities.<br />

UNHAPPY<br />

‘Generating awareness<br />

that the exploitation of<br />

adults and children is<br />

happening in Scotland<br />

today is key to bringing<br />

it to an end.’<br />

SNP Cabinet Secretary<br />

for Justice Michael<br />

Matheson on human<br />

trafficking.<br />

Walking the ‘Dark<br />

Web’ beat<br />

In an anonymous survey of the<br />

audience at the Retail Risk conference<br />

last month, most said that they monitor<br />

social media related to their brand.<br />

What about the ‘Dark Web’ though -<br />

do you need to swim a little deeper?<br />

If so, Gary Hibbert, of Agenci, told<br />

the e-commerce part of the event,<br />

you need to unlearn what you think<br />

you know, because, as he put it, your<br />

ignorance is ‘their’ - the Dark Web<br />

users’ - power. He did recommend you<br />

start monitoring what is said about<br />

your company on the Dark Web; but<br />

websites come and go so quickly, it’s<br />

difficult to find reliable information,<br />

he added. And be very careful about<br />

downloading the anonymous network<br />

Tor and putting that search on your<br />

corporate network; in case you click on<br />

‘something bad’. Also, if something’s<br />

not named on the Dark Web or is called<br />

something like ‘dark candy’, ‘enter<br />

at your peril’, Gary advised, ‘because<br />

what you see cannot be unseen’.<br />

Make it personal<br />

If a corporate does want to access the<br />

Dark Web, with caution, a separate<br />

network is basic. Gary does that in a<br />

home ‘lab’ for his own work. A point<br />

made from the floor, that Gary agreed<br />

with, was how hard it is to get across<br />

that cyber is not just an IT issue.<br />

Besides the data, the zeros and ones,<br />

Gary urged security professionals<br />

to make it a personal message, with<br />

anecdotes, with real-world impact; on<br />

you, your wives and children’s data,<br />

and the protection of their identities. p<br />

taking down the<br />

‘mr big deals’<br />

Visa as a payments card<br />

company does not get hit<br />

by fraud; its customers such<br />

as banks and merchants, and their<br />

customers, spenders by card, do. So<br />

why is it doing ‘days of action’ against<br />

various fraudsters, and seeking to go<br />

further and make such days ‘business<br />

as usual’? Debbie Grant, senior policy<br />

lead at Visa Europe, explained that to<br />

Retail Risk.<br />

Airline fraud<br />

A typical ‘card not present’ fraud is<br />

for the buying of airline tickets with<br />

compromised or stolen credit cards;<br />

by criminals with links to illegal<br />

immigration, fake identities and drug<br />

trafficking. Or, the fraudsters do not<br />

even fly on the tickets, and instead<br />

stock up on duty-frees. Europol, the<br />

European Union’s police agency,<br />

for the last couple of years has<br />

co-ordinated international ‘days of<br />

action’, and about 1000 have been<br />

arrested globally so far. Last year,<br />

Debbie contract the Dedicated Cheque<br />

and Plastic Crime Unit (DCPCU)<br />

for similar work on ecommerce.<br />

Visa does this as an umbrella body<br />

that banks tend to listen to, and will<br />

share data with, more readily than if<br />

a rival bank suggested it. Nor does<br />

Visa like its name or products used<br />

by criminals. Briefly, banks fund the<br />

DCPCU of Met and City of London<br />

Police officers. Merchants had to<br />

provide such details as order numbers,<br />

delivery addresses, card-holder name,<br />

and description of what they were<br />

buying and investigators had to look<br />

for. Several organised crime groups set<br />

up Instagram profiles, with names such<br />

as ‘Mr Big Deals’, that, Debbie said,<br />

might have 100,000 followers.<br />

Crying over laundry<br />

Debbie described one arrest by police<br />

that she accompanied, after a retailer<br />

gave intelligence. A search of the<br />

suspect’s property came up with sixfigure<br />

losses from various retailers;<br />

evidence of money laundering; and<br />

a link to the man’s nephew. Police<br />

searched his premises also. With a list<br />

from retailers of what they’d delivered,<br />

police were able to go around the<br />

house and match goods. The nephew<br />

had keys for a Mercedes. He admitted<br />

that the car was given by his uncle,<br />

only to be told that police could seize<br />

it, under proceeds of crime law. At<br />

that, the nephew cried, Debbie related<br />

(with glee; she lacked sympathy!).<br />

Half price<br />

But back to those Instagram accounts<br />

that promise half price deals on what<br />

you buy online, whether from John<br />

Lewis, Amazon and the like. How<br />

does that work out? You place the<br />

order with those ecommerce sites;<br />

contact ‘Mr Big Deals’, and give<br />

your account details to that fraudster<br />

- because it is, as something too good<br />

to be true, a fraud, as Mr Deals (if that<br />

is his real name) pays for the goods<br />

with a compromised card. Once you<br />

receive the goods, you (naively or<br />

knowing full well it’s dodgy) pay the<br />

agreed half price. Debbie said that<br />

it’s very difficult for police to have<br />

such sites taken down, due to the<br />

legal hurdles. But if a retailer’s goods<br />

are advertised on such sites, and the<br />

retailer complains of infringement<br />

of intellectual property, the likes of<br />

Instagram will take it down in 24<br />

hours, Debbie reported. Some 26<br />

countries took part in a ‘day of action’<br />

last year; and US law enforcers have<br />

provided some similar Instagram<br />

sites, brought up from their ‘dark<br />

web’ searches. Visa is working against<br />

similar frauds for online travel, and<br />

gambling. While ‘days of action’ make<br />

good publicity, against other serious<br />

crimes too - such as organised car theft<br />

and export - security managers make<br />

the point that they would rather have<br />

such policing done all the time, rather<br />

than the authorities dashing from one<br />

‘day of action’ to the next. Debbie too<br />

pointed out the disadvantage that by<br />

waiting for an annual ‘day’ to come<br />

around, evidence may turn cold. p<br />

New areas: RFID, data mining and artificial intelligence are the new technology<br />

areas that the Retail Risk audience was most interested in, according to the end of<br />

day anonymous survey. p<br />

56<br />

NOVEMBER 2017 PROFESSIONAL SECURITY<br />

www.professionalsecurity.co.uk<br />

p56 Networkb <strong>27</strong>-11.indd 1 10/10/2017 16:31

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