WTS18 Registration Brochure
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IT’S CALLED THE<br />
WORK TRUCK SHOW<br />
FOR A REASON<br />
March 6–9, 2018<br />
Indiana Convention Center<br />
Indianapolis, IN<br />
Sessions begin March 6<br />
Exhibit hall open March 7–9<br />
worktruckshow.com
THIS IS<br />
WORK TRUCK WEEK<br />
North America’s largest work truck event, held March 6–9, 2018, features the<br />
latest commercial trucks, vans, vehicle components and truck equipment on<br />
an exhibit floor covering more than 500,000 square feet. During Work Truck<br />
Week, the industry gathers to see the newest innovations, choose from<br />
industry-focused training courses as part of a robust educational conference,<br />
and gain access to engineering representatives from 500 exhibiting<br />
companies. Anyone who works with vehicles, including public and private<br />
truck fleet operators, manufacturers, dealers and equipment distributors,<br />
can find solutions to their business challenges.<br />
This event, held March 6–8, 2018, brings together top fleet managers for<br />
technical and operational training — enabling them to explore the latest<br />
technology solutions while gaining management insights from leaders<br />
of some of the country’s biggest fleets and suppliers. Key topics include<br />
discussions on reactive vs. predictive maintenance; the impact of smart,<br />
connected vehicles; benefits and risks associated with vehicle data; and<br />
techniques for improving fleet replacement strategies.<br />
At this annual conference, held March 6–8, 2018, fleet managers, truck<br />
equipment distributors, upfitters and truck dealers from around the world<br />
learn the clean energy developments and decisions shaping the journey<br />
toward the goal of zero-emission transportation. The Summit brings<br />
together leading truck manufacturers, governmental and regulatory officials,<br />
and fleet management decision-makers to share their outlook on how the<br />
industry can make an immediate impact on greenhouse gas and criteria<br />
pollutant reduction.<br />
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Keep reading to learn more or visit worktruckshow.com/whyattend.
THE LEADING BUSINESS MAGAZINE FOR CONTRACTORS<br />
R<br />
Work Truck Show 2018 sponsors<br />
NTEA gratefully acknowledges the following companies for their commitment and contributions that help<br />
make this event a success. See a regularly updated sponsor list at worktruckshow.com/sponsors.<br />
®<br />
SPOT LOGO -<br />
PMS166 Orange<br />
Gray 80% Black<br />
Media sponsors<br />
CMYK LOGO -<br />
Orange 0/76/100/0<br />
Gray 80% Black<br />
RGB LOGO & HEX Numbers<br />
Orange RGB 242/99/34 HEX F2-63-22<br />
Gray RGB 102/102/102 HEX 66-66-66<br />
Supporting organizations<br />
The Work Truck Show 2018 is produced by NTEA and supported by these leading organizations.<br />
Learn more at worktruckshow.com/supportingorgs.<br />
n The 100 Best Fleets<br />
n Accelerate Indiana Municipalities<br />
n Association of Indiana Counties<br />
n Canadian Transportation Equipment<br />
Association<br />
n Chicago Area Clean Cities<br />
n Clean Cities – U.S. Department of Energy<br />
n Clean Fuels Ohio<br />
n East TN Clean Fuels Coalition +<br />
Tennessee Clean Fuels<br />
n FleetPros<br />
n Greater Indiana Clean Cities Coalition<br />
n Greater Washington Region Clean Cities<br />
Coalition<br />
n Green Truck Association<br />
n Illinois Local Technical Assistance Program<br />
n Indiana Association of County<br />
Commissioners<br />
n Indiana Association of<br />
Plumbing-Heating-Cooling Contractors<br />
n Indiana Local Technical Assistance<br />
Program<br />
n Indiana Street Commissioners<br />
Association<br />
n Michigan Local Technical Assistance<br />
Program<br />
n NAFA Fleet Management Association<br />
n National Alternative Fuels Training<br />
Consortium<br />
n National Biodiesel Board<br />
n National Trailer Dealers Association<br />
n North Dakota Local Technical<br />
Assistance Program<br />
n Ohio Contractors Association<br />
n Ohio Township Association<br />
n Pittsburgh Region Clean Cities<br />
n Propane Education & Research Council<br />
n Public Fleet Managers Association<br />
n Service Specialists Association<br />
n Snow and Ice Management<br />
Association<br />
n South Shore Clean Cities Inc.<br />
n St. Louis Regional Clean Cities<br />
n Virginia Clean Cities<br />
n Wisconsin Clean Cities – Southeast Area<br />
n Wisconsin Local Technical Assistance<br />
Program<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
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Schedule at a glance<br />
If you register for a Conference & Trade Show Package (see pages 30–31 for event packages), you have access to attend<br />
all concurrent educational sessions. See course descriptions on pages 15–25 or visit worktruckshow.com/schedule.<br />
Schedule is subject to change. All events take place at Indiana Convention Center except where noted.<br />
Sessions begin March 6, and the exhibit hall is open March 7–9.<br />
Monday, March 5<br />
n Why Insurance Underwriters Don’t Understand Your<br />
n Overview of U.S. DOE’s Efficient Mobility Systems<br />
Business & Ramifications of Misclassification<br />
Program<br />
n Work Truck Industry Overview and Outlook<br />
n Partnering with Procurement to Enhance Your<br />
Concurrent sessions 3–4:15 p.m.<br />
n Are You Leaving Money on the Table?<br />
<strong>Registration</strong> open<br />
noon–5 p.m.<br />
n Chevrolet Commercial Vehicles and GMC Update<br />
Session<br />
Tuesday, March 6<br />
n Freightliner Trucks Update Session<br />
n Mitsubishi Fuso Truck of America Inc. Update Session<br />
<strong>Registration</strong> open<br />
7 a.m.–5:30 p.m.<br />
n Real-World Experience with NHTSA Safety and Defect<br />
Reporting Regulations<br />
Fleet Technical Congress<br />
8:30 a.m.–4:45 p.m.<br />
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general sessions<br />
ticket required Solutions for Building a Skilled Manufacturing Workforce<br />
Green Truck Summit<br />
8:30 a.m.–6 p.m. Opening reception<br />
6:30–9 p.m.<br />
general sessions<br />
ticket required JW Marriott Indianapolis<br />
ticket required<br />
Reception from 5–6 p.m.<br />
Wednesday, March 7<br />
Special session<br />
9 a.m.–4 p.m.<br />
Lean 101: Straightforward Approach ticket required <strong>Registration</strong> open<br />
7 a.m.–5 p.m.<br />
to Lean Implementation for<br />
Truck Equipment Upfitters<br />
Concurrent sessions<br />
8–9:15 a.m.<br />
Concurrent sessions<br />
1:30–2:45 p.m.<br />
n A Clean Fuel at the Best Overall Cost<br />
n <br />
n Clean and Competitive: A Canadian Perspective on the<br />
FMVSS 111 Rear Visibility Full Compliance Requirements:<br />
Path to Zero Emissions<br />
How Commercial Vehicles Are Affected<br />
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n Get 20% More Productivity Out of Your Next Work Truck<br />
International Truck Update Session<br />
Purchase<br />
n Nissan Commercial Vehicles Update Session<br />
n Isuzu Commercial Truck of America Inc. Update Session<br />
n Specification Preparation: Improving Your Processes<br />
n Kenworth Truck Company Update Session<br />
Decision-Making in Complex Technical Bids<br />
n Ram Commercial Update Session<br />
n Ready…Hire…Aim: Just Because Your Competition Hires<br />
This Way Doesn’t Mean You Should<br />
n Sorting Out Customer Wants to Correctly Size Your Fleet<br />
n Specification Quality: How to Ensure Fleet Performance<br />
Improvements<br />
n The Future of Diesel<br />
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worktruckshow.com/schedule
Schedule at a glance<br />
Wednesday, March 7<br />
Special session<br />
Fleet Management 101<br />
Concurrent sessions<br />
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A New Era for Fleet Budgeting<br />
9 a.m.–4 p.m.<br />
ticket required<br />
9:30–10:45 a.m.<br />
n Business Information Security: Fundamentals for Small<br />
and Mid-Sized Companies<br />
n Expected Improvements in Work Truck Efficiency Through<br />
Connectivity and Automation<br />
n Ford Commercial Vehicles Update Session (9:45–11 a.m.)<br />
n Freightliner Custom Chassis Corporation Update Session<br />
n Freightliner Trucks Advanced Drive and Fuel Technology<br />
n How Last-Mile Delivery is Impacting Vehicle Design and<br />
Fleet Mission<br />
n I Hired Workers But Human Beings Showed Up —<br />
Now What?<br />
n Improving ROI, Payload and Operational Safety with Curb<br />
Weight Reduction<br />
n The Conflict Between What We Believe and What the<br />
Fleet Data Says<br />
n Vehicle Weight Reduction — Every Pound Counts<br />
n<br />
Western Star Trucks Update Session<br />
Concurrent sessions<br />
9:30–10:45 a.m.<br />
n Beyond Bins and Racks: Exploring Possible Upfit<br />
Configurations on North American Van Platforms<br />
n Building a Championship Team<br />
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Hino Trucks Update Session<br />
How Does the U.S. Compare to Western Europe in the<br />
Race to Cleaner Transportation?<br />
How You Can Use Process and Outcome Indicators to<br />
Accelerate Your Fleet’s Performance<br />
Identifying Fleet-Ready Technologies to Avoid Risk When<br />
Deploying Electrified Vehicles<br />
Mack Trucks Inc. Update Session<br />
Peterbilt Motors Company Update Session<br />
Transferring Line Haul Knowledge to Vocational<br />
Applications<br />
Unique Challenges in Government Fleet Management<br />
Utilizing Idle Reduction to Mitigate Fuel Use<br />
Vehicle AVL/GPS: Insights into How to Make the Right<br />
Choice for Your Fleet<br />
Special session<br />
Lean 201: The Kata Journey —<br />
Daily Practice for Scientific Thinking,<br />
Mindset and Culture<br />
9:30 a.m.–1:30 p.m.<br />
ticket required<br />
Exhibit hall open<br />
10 a.m.–5 p.m.<br />
Exhibit hall open<br />
10 a.m.–5 p.m.<br />
The Work Truck Show Ride-and-Drive<br />
noon–4:30 p.m.<br />
The Work Truck Show Ride-and-Drive<br />
noon–4:30 p.m.<br />
Special session<br />
Generation Next Leadership Workshop &<br />
Networking Reception<br />
Thursday, March 8<br />
3–5 p.m.<br />
ticket required<br />
Friday, March 9<br />
<strong>Registration</strong> open<br />
Exhibit hall open<br />
8 a.m.–noon<br />
9 a.m.–noon<br />
<strong>Registration</strong> open<br />
7 a.m.–5 p.m.<br />
President’s Breakfast &<br />
NTEA Annual Meeting<br />
7:30–9:15 a.m.<br />
ticket required<br />
Special session<br />
LTAP Fleet Educational Program:<br />
The Work Truck in the Work Zone<br />
8:30–10:30 a.m.<br />
ticket required<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
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This event, held in conjunction with The Work Truck Show and Green Truck Summit, offers fleet<br />
managers the opportunity to explore the latest technology solutions while gaining management<br />
insights from leaders of some of the country’s biggest fleets and suppliers. Fleet Technical Congress<br />
is designed for<br />
both established<br />
fleet managers and<br />
those moving into<br />
more senior fleet<br />
management roles.<br />
It will provide the<br />
tools, techniques and<br />
insights needed to<br />
succeed in achieving<br />
operational goals.<br />
Gain perspective on<br />
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The future of commercial vehicles and how upcoming changes will affect fleets<br />
Reactive vs. predictive maintenance<br />
How to integrate multiple data streams for fleet decision-making<br />
Impact of smart, connected vehicles<br />
Techniques for improving fleet replacement strategies<br />
Benefits and risks associated with vehicle data<br />
Visit worktruckshow.com/fleettechnicalcongress to learn more and register.<br />
Fleet Technical Congress<br />
presenting sponsor<br />
6<br />
worktruckshow.com/fleettechnicalcongress
Fleet Technical Congress sessions<br />
& events schedule<br />
In addition to attending March 6 general sessions, Fleet Technical Congress<br />
registrants have the opportunity to choose from concurrent sessions<br />
on March 6–8. See concurrent session details on pages 15–25 or visit<br />
worktruckshow.com/schedule.<br />
Tuesday, March 6<br />
Welcome and opening remarks<br />
Tuesday, March 6, 8:30–8:45 a.m.<br />
Keynote address: The Future of Commercial Vehicles<br />
Tuesday, March 6, 8:45–9:30 a.m.<br />
Presenting sponsor:<br />
Today, the vehicles used to support fleet operations are evolving at an unprecedented pace. New chassis designs,<br />
technology and fuel options are changing the landscape of vehicle design, sourcing and field deployment. Hear from<br />
Ed Peper, U.S. vice president of General Motors Fleet, on how rapid changes in product development are driving<br />
innovation in commercial vehicles and changing working relationships between chassis OEMs and fleet managers.<br />
Presented by: Ed Peper, U.S. Vice President, General Motors Fleet<br />
Smart, Connected Vehicles and the Impact on Fleet Operations<br />
Tuesday, March 6, 9:30–10:45 a.m.<br />
The influx of capturable equipment data (i.e., vehicle health updates, location and road conditions, driver behavior and<br />
operating parameters) requires fleet managers to evolve their strategies and routines. During this session, fleet experts will<br />
identify the features and characteristics of connected vehicles influencing management skills, techniques and requirements.<br />
Attendees will learn how the new information can be used to improve operating strategies for increasing fleet reliability and<br />
decreasing costs; real-time trend analysis to allow performance and reliability predictions; and diagnostic routines. The<br />
discussion will cover skills needed to effectively manage a data-rich environment, including the ability to identify important<br />
elements in a data array; recognize and create exception management procedures to prevent data overload; and develop<br />
communication tools and techniques for sharing important findings with fleet customers.<br />
Moderated by: Claude Masters, Fleet Manager – Retired, Claude Masters Fleet Consulting<br />
Presented by: Richard Battersby, Equipment Services Manager, City of Oakland; and a Ford Commercial Vehicles<br />
Representative<br />
Reactive vs. Predictive Maintenance: Taking Control of Your Future<br />
Tuesday, March 6, 11 a.m.–noon<br />
While available equipment data cannot forecast all issues, the new wave of real-time (or near-real-time) information presents<br />
an opportunity to fundamentally change how equipment is maintained. In this session, identify new skills needed to ensure<br />
a smooth transition from reactive to predictive fleet management. Moving toward an analytics-based approach is a solid<br />
strategy for continuous improvement — providing insights that can change equipment design and materials, and indicate<br />
early failure potential. Attendees will explore outcomes of a successful predictive maintenance strategy, including improved<br />
reliability and reduced workflow disruption.<br />
Presented by: Dean Cerimeli, Chief Operations Officer, Original One Parts<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
7
Fleet Technical Congress sessions<br />
& events schedule<br />
Fleet Technical Congress lunch<br />
Tuesday, March 6, 12:15–1:15 p.m.<br />
Integrating Multiple Data Streams to Enhance Fleet Decision-Making<br />
Tuesday, March 6, 1:30–2:30 p.m.<br />
Effective data integration sets the stage for translating large amounts of information into useful tools enabling fleet<br />
managers to quickly make informed decisions when facing challenges. This session outlines the process of gathering and<br />
incorporating available data streams from separate sources into a mainstream decision-support model. Subject matter<br />
experts will discuss the most robust strategies for exporting data, the role of fleet management companies in the data<br />
integration process, and tips for effectively incorporating data captured on equipment less common than trucks and vans.<br />
Presented by: Bernie Kavanagh, SVP and GM of Large Fleet, WEX Inc.; Ron Wagner, Chief Technology Officer,<br />
Andromeda Systems; Gardi Willis, Managing Director, FleetChek LLC; and Don Woods, Director, Client Information<br />
Systems, ARI<br />
Fleet Management Risks Associated with Discoverable<br />
Vehicle-Generated Data<br />
Tuesday, March 6, 2:30–3:45 p.m.<br />
Today’s commercial vehicles can generate a significant amount of data on various usage elements, and fleet managers are<br />
increasingly using this information to help manage and improve productivity. Learn how active and passive data collected on<br />
your vocational vehicles can impact you and may be discoverable in the case of an accident or inquiry.<br />
Presented by: Kelly Frey, VP Product Marketing, Verizon Telematics<br />
Is Your Vehicle Replacement Strategy in a Rut?<br />
Tuesday, March 6, 4–4:45 p.m.<br />
Regardless of funding conditions, continuous improvement is key. Gains require discipline, firsthand knowledge of market<br />
offerings and a willingness to change legacy practices. This session will reveal how the traditional fleet replacement strategy<br />
of like-for-like substitutions limits opportunities to reduce cost, improve reliability, lower emissions and enhance the driving<br />
experience for fleet users. Attendees will learn how to manage continuous improvement in the face of capital reductions.<br />
Presented by: Erin Gilchrist, Fleet Director, Safelite AutoGlass; and Anthony Orta, Strategy & Compliance Manager,<br />
Sempra Energy utilities, Fleet Services<br />
Opening reception<br />
Tuesday, March 6, 6:30–9 p.m.<br />
Don’t miss the first major gathering of the industry for 2018. The opening reception, held at JW Marriott Indianapolis, offers a<br />
chance to catch up with friends and acquaintances, and explore potential business opportunities.<br />
8 worktruckshow.com/fleettechnicalcongress
Held in conjunction with The Work Truck Show and Fleet Technical Congress, Green Truck<br />
Summit offers expert insights on how the work truck industry can make an immediate impact<br />
on greenhouse gas and criteria pollutant<br />
reduction. This alternative fuels and advanced<br />
technology conference features presentations<br />
from regulatory agencies, fleet managers,<br />
commercial vehicle manufacturers, and<br />
stakeholders from industry trade associations<br />
and professional societies.<br />
This year at Green Truck Summit<br />
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Government, fleet and supplier perspectives on work truck productivity<br />
What’s next in technology and fuel for fleets<br />
Commercial vehicle efficiency insights and opportunities<br />
Obtaining advanced technology approval and selecting alternative fuels<br />
Finding available local, state and federal funds<br />
Next steps for the future of work trucks<br />
Visit worktruckshow.com/greentrucksummit to learn more and register.<br />
Green Truck Summit sponsors<br />
Presenting sponsor:<br />
NATIONAL<br />
BOARD<br />
Media sponsor:<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
9
Green Truck Summit sessions<br />
& events schedule<br />
In addition to attending March 6 general sessions, Green Truck<br />
Summit registrants have the opportunity to choose from concurrent<br />
sessions on March 6–8. See concurrent session details on pages<br />
15–25 or visit worktruckshow.com/schedule.<br />
Presenting sponsor:<br />
Tuesday, March 6<br />
Welcome and opening remarks<br />
Tuesday, March 6, 8:30–8:45 a.m.<br />
Keynote address<br />
Tuesday, March 6, 8:45–9:30 a.m.<br />
Government, Fleet and Supplier<br />
Perspectives on Future Work<br />
Truck Productivity<br />
Tuesday, March 6, 9:30–10:45 a.m.<br />
Learn how government, industry and end users are<br />
plotting their path forward for greater fuel efficiencies.<br />
Also, discover how current regulations and offerings, as<br />
well as their ability to be deployed, will shape work truck<br />
purchases and productivity over the next decade and beyond.<br />
Presented by: Michael Berube, Director, U.S. DOE Office of Vehicle Technologies; Keith T. Kerman, Chief Fleet<br />
Officer, New York City, DCAS; Giorgio Rizzoni, Director, Center for Automotive Research, The Ohio State University<br />
Center for Automotive Research; and Chris Weiss, Vice President of Engineering, The Knapheide Manufacturing<br />
Company<br />
Technology and Fuel Advancements: What’s Next for Fleets<br />
Tuesday, March 6, 11 a.m.–noon<br />
Gain insights and guidance as leading fleet visionaries present current and near-term emerging technology and fuel usage<br />
information as well as the impact on work trucks and buses. This session will highlight current and pending real-world<br />
results and opportunities. Key topics will include workplace hybrids, renewable diesel and CNG, lightweighting, connected<br />
trucks, near-zero emission ICE and electric traction, including fuel cells.<br />
Presented by: Scott Phillippi, Sr. Director of Maintenance & Engineering, International Operations, UPS Corporate<br />
Automotive; a PepsiCo Representative; and a Fleet Representative<br />
Green Truck Summit lunch<br />
Tuesday, March 6, 12:15–1:15 p.m.<br />
John Davis, creator, host and executive producer of MotorWeek,<br />
returns as Green Truck Summit emcee<br />
10 worktruckshow.com/greentrucksummit
Green Truck Summit sessions<br />
& events schedule<br />
Commercial Vehicle Productivity and Efficiency: Insights and<br />
Opportunities<br />
Tuesday, March 6, 1:30–2:30 p.m.<br />
Work trucks have become complex, integrated systems in response to regulations, consumer savvy and technology<br />
advancement. Industry leaders from Ford, Cummins, Odyne and Workhorse will share perspectives on how future<br />
technology strategy and fuel development will advance productivity and efficiency in the work truck industry.<br />
Moderated by: John Davis, Creator, Host and Executive Producer, MotorWeek<br />
Presented by: Joe Dalum, President and Chief Executive Officer, Odyne Systems LLC; Julie Furber, Executive<br />
Director, Electrification, Cummins Inc.; Graydon Reitz, Truck Vehicle Line Director, Ford Motor Company; and<br />
Angela Strand, Vice President, Workhorse Group Inc.<br />
Strategies for Obtaining Advanced Technology Approval and<br />
Selecting Alternative Fuels<br />
Tuesday, March 6, 2:30–3:30 p.m.<br />
Learn a forward-thinking approach to selecting and justifying use of technologies and fuels. Experts will share the value<br />
of simultaneously presenting both capital and operations budgets for advanced technology in work trucks. Find out how<br />
balancing initial, infrastructure and operational costs paints the picture of the long-run future and why this is critical to<br />
successful buy-in for today’s purchase approval.<br />
Presented by: Dave Meisel, Vice President – Fleet Management, Quanta Services; and Other Fleet<br />
Representatives<br />
A Roadmap to Available Local, State and Federal Funds<br />
Tuesday, March 6, 3:45–4:45 p.m.<br />
Funding at all levels (federal, state and local) is available. Explore how and why funding is important but is not a forever<br />
strategy to transform your fleet. Gain expert insight on what is accessible and where. Additionally, learn more about VW<br />
settlement activity and how organizations are using the funds.<br />
Presented by: Stacy Noblet, Senior Manager, ICF; and Bill Van Amburg, Senior Vice President, CALSTART<br />
Next Steps for the Future of Work Trucks<br />
Tuesday, March 6, 4:45–5 p.m.<br />
Gain industry perspective on next steps and actions to advance the vision of an effective, efficient path to zero emissions.<br />
Presented by: Doyle Sumrall, Managing Director, NTEA<br />
Green Truck Summit reception<br />
Tuesday, March 6, 5–6 p.m.<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
11
Special sessions<br />
Lean 101: Straightforward Approach to Lean Implementation for<br />
Truck Equipment Upfitters<br />
Tuesday, March 6, 9 a.m.–4 p.m.<br />
See what other NTEA member companies have done to move shop<br />
productivity to a new level through workplace organization and streamlining<br />
custom jobs. This workshop is targeted to business owners and shop<br />
managers who want to learn how to get on the path to gaining a minimum<br />
20-percent increase in shop productivity without adding personnel or<br />
equipment and without shutting down current operations.<br />
Highlights include lean thinking as a culture; successfully addressing<br />
challenges within truck equipment distributors and upfitters; impacting<br />
areas of control versus influence; aligning and engaging employees;<br />
targeting and identifying waste; and developing straightforward, manageable action plans.<br />
Attendees will have the chance to participate in a hands-on upfit exercise modeling shop activity and improvement.<br />
Presented by: Doug Hanawalt, Productivity Improvement Specialist, Purdue Manufacturing Extension Partnership;<br />
and Ed Hlava, Productivity Improvement Specialist, Purdue Manufacturing Extension Partnership<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately. To ensure an<br />
effective learning experience, session attendance is limited to 60 participants.<br />
Fleet Management 101<br />
Wednesday, March 7, 9 a.m.–4 p.m.<br />
Conducted by senior professionals from Mercury Associates Inc. (mercury-assoc.com), the largest dedicated fleet<br />
management consulting firm in North America, this seminar offers a thorough introduction to the most important elements<br />
of an effective fleet management program. If you are new to fleet management or are a business owner, agency director,<br />
or procurement or finance official who serves as the de facto fleet manager in your organization, this workshop is for you.<br />
Topics include maintenance program design and shop operations management; outsourcing and supplier management;<br />
performance measurement and benchmarking; managing vehicle total cost of ownership; and fleet replacement.<br />
Presented by: Marc Canton, Senior Consultant, Mercury Associates Inc.; and Tony Yankovich, Senior Manager,<br />
Mercury Associates Inc.<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately. To ensure an<br />
effective learning experience, session attendance is limited to 80 participants.<br />
Generation Next Leadership Workshop and<br />
Networking Reception: Ego vs. EQ — How Top<br />
Leaders Beat 8 Ego Traps with Emotional Intelligence<br />
Wednesday, March 7, 3–5 p.m.<br />
Successful managers and leaders leverage the power of EQ (emotional intelligence) to engage and motivate their employees<br />
and associates. Leaders with high EQ can communicate effectively, provide balanced feedback, guide others through<br />
ambiguity, use humor to build rapport, read and respond to the team’s leadership needs and remain optimistic, even in<br />
the face of difficulty. These leaders can emotionally and mentally plug into others, read the situation at hand and behave<br />
accordingly to get the best results for everyone.<br />
Studies show a direct correlation between high EQ and successful leadership. But managers can fall into particular pitfalls<br />
that hurt their credibility and hard-won success, impeding the ability to use their EQ. This presentation provides strategies<br />
for building a strong case for the importance of both IQ and EQ. Attendees will leave with practical examples and new skills<br />
as they learn about the unique traps that can trip up even the most successful leaders, and the ways to avoid them. Jen will<br />
explain why EQ is particularly hard to maintain at management levels, and share how to escape the most common ego traps<br />
to increase your leadership effectiveness.<br />
Presented by: Jen Shirkani, Author and Keynote Speaker, Penumbra Group<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately.<br />
12<br />
worktruckshow.com/schedule
Special sessions<br />
LTAP Fleet Educational Program: The Work Truck<br />
in the Work Zone<br />
Thursday, March 8, 8:30–10:30 a.m.<br />
When we were young, we were told not to play in traffic. But let’s not kid ourselves — in our industry, we make our living<br />
working in traffic.<br />
Whether you operate a service truck, dump body, aerial lift or snowplow, it’s imperative to make distracted drivers aware<br />
of you, your work truck and your work zone. Indiana Local Technical Assistance Program (LTAP) developed a training<br />
session specifically for the workforce with the difficult task of working on or along America’s roads and highways. Our trainer<br />
will cover approved signage, equipment and personal protective measures that, when used correctly, send a clear and<br />
consistent message to drivers.<br />
While we do not recommend playing in traffic, there is still a job to be done and ways to increase awareness and improve<br />
safety in the work zone.<br />
Moderated by: Richard Domonkos, Training Manager, Indiana LTAP, Purdue University, Lyles School of Civil Engineering<br />
Presented by: Todd Morrison, P.E., Technology Transfer Engineer, Technology Transfer/KY LTAP, University of<br />
Kentucky, Transportation Center<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately.<br />
Lean 201: The Kata Journey — Daily Practice for Scientific Thinking,<br />
Mindset and Culture<br />
Thursday, March 8, 9:30 a.m.–1:30 p.m.<br />
Earlier approaches to lean focused on describing techniques at Toyota, but this is not how people acquire new ways<br />
of thinking and acting. Toyota Kata concentrates on developing scientific thinking skills and mindsets — and modifying<br />
an organization’s culture — through a process of daily practice coached by line managers. Improvement Kata (IK) and<br />
Coaching Kata (CK) make the process transferrable beyond Toyota, to any organization.<br />
Kata are structured routines practiced deliberately, so their pattern becomes a habit and leaves you with new skills on<br />
which to build. Practicing IK/CK does not displace current improvement methods — it builds foundational skills to make you<br />
better at any method used.<br />
In this session, Mike Rother will discuss research findings that are the foundation of the Toyota Kata book series. In<br />
addition, Arkansas Manufacturing Extension Partnership and a manufacturing client will share their Kata journey.<br />
Takeaways include understanding how individuals, teams and organizations develop new skills and mindsets; a four-step<br />
pattern for establishing target conditions and working scientifically through obstacles; and a pattern for managers to follow in<br />
teaching IK in daily work, so it becomes part of an organization’s culture.<br />
Attendees will have the chance to participate in a 90-minute exercise modeling each step of the IK pattern.<br />
Presented by: Brad Dye, Production Supervisor, Nice-Pak Products Inc.; Tim Hall, Process Trainer, Nice-Pak<br />
Products Inc.; Bill Kraus, Manager of Client Services, Arkansas Economic Development Commission – Manufacturing<br />
Solutions; Dan Mickelson, Manager of Client Services, Arkansas Economic Development Commission –<br />
Manufacturing Solutions; and Mike Rother, Independent Researcher, Rother & Company<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately. To ensure an<br />
effective learning experience, session attendance is limited to 60 participants. Course includes a working lunch.<br />
Exhibit<br />
hall<br />
hours<br />
Wednesday, March 7<br />
Thursday, March 8<br />
Friday, March 9<br />
10 a.m.–5 p.m.<br />
10 a.m.–5 p.m.<br />
9 a.m.–noon<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
13
Sessions and events<br />
Tuesday, March 6<br />
Fleet Technical Congress general sessions<br />
Tuesday, March 6, 8:30 a.m.–4:45 p.m.<br />
This event offers fleet managers a chance to explore the latest technology solutions while gaining tools, techniques and<br />
insights to help them succeed in accomplishing their operational goals. General sessions address:<br />
n How rapid changes in product development are driving commercial vehicle innovation<br />
n Ways smart, connected vehicles are impacting fleet strategies and routines<br />
n Moving from reactive to predictive maintenance<br />
n Using data to make informed decisions<br />
n Managing and improving fleet replacement strategies<br />
n Benefits and risks of vehicle data<br />
Ticket required. Included in Fleet Technical Congress Conference & Trade Show Package. See pages 6–8 for more details.<br />
Green Truck Summit general sessions<br />
Tuesday, March 6, 8:30 a.m.–6 p.m.<br />
Reception from 5–6 p.m.<br />
Green Truck Summit is the industry’s leading conference dedicated to advanced technologies and alternative fuels for<br />
multi-stage commercial vehicles. General session topics include:<br />
n Government, fleet and supplier perspectives on work truck productivity<br />
n Vehicle technology and fuel usage data<br />
n Work truck productivity and efficiency opportunities<br />
n Strategies for obtaining advanced technology approval and selecting alternative fuels<br />
n Available local, state and federal funding<br />
n Next steps on the path toward zero emissions<br />
Ticket required. Included in Green Truck Summit Conference & Trade Show Package. See pages 9–11 for more details.<br />
Special session<br />
Lean 101: Straightforward Approach to Lean Implementation for<br />
Truck Equipment Upfitters<br />
Tuesday, March 6, 9 a.m.–4 p.m.<br />
See what other NTEA member companies have done to move shop productivity to a new level through workplace<br />
organization and streamlining custom jobs. More session details are available on page 12.<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately. To ensure<br />
an effective learning experience, session attendance is limited to 60 participants.<br />
Let’s do<br />
lunch<br />
When you register for a Conference & Trade<br />
Show Package, you will receive a voucher good<br />
for lunch Wednesday, March 7 and Thursday,<br />
March 8. This entitles you to a buffet meal in<br />
the dedicated dining area in the exhibit hall.<br />
This opportunity would not be possible without<br />
the support of Ford Commercial Vehicles.<br />
Lunch sponsor:<br />
14<br />
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Sessions and events<br />
Tuesday, March 6<br />
Concurrent sessions 1:30–2:45 p.m.<br />
FMVSS 111 Rear Visibility Full<br />
Compliance Requirements:<br />
How Commercial Vehicles Are<br />
Affected<br />
Tuesday, March 6, 1:30–2:45 p.m.<br />
The Federal Motor Vehicle Safety Standard (FMVSS) 111<br />
rear visibility regulation requires full compliance for all<br />
vehicles with a 10,000-pound or less gross vehicle weight<br />
rating, effective May 2018. It includes field of view, which<br />
began phase-in during prior years, along with six additional<br />
requirements. Learn more about this regulation, what’s new,<br />
how it affects your business and methods for field of view<br />
compliance.<br />
Presented by: Susan Dehne, Senior Director of<br />
Technical Services, NTEA; and Steve Spata, Technical<br />
Assistance Director, NTEA<br />
International Truck Update<br />
Session<br />
Tuesday, March 6, 1:30–2:45 p.m.<br />
International ® Truck will present the latest<br />
information on their vocational vehicle line-up<br />
and demonstrate how their work truck models<br />
maximize uptime.<br />
Presented by: International Truck Representatives<br />
Nissan Commercial Vehicles<br />
Update Session<br />
Tuesday, March 6, 1:30–2:45 p.m.<br />
Nissan Commercial Vehicles will present timely<br />
technical details on chassis specifications,<br />
design, body installation and equipment mounting options,<br />
as well as future plans related to the work truck industry.<br />
Presented by: Adam Cairo, Sr. Engineer, Nissan<br />
Commercial Vehicles<br />
Specification Preparation:<br />
Improving Your Processes<br />
Tuesday, March 6, 1:30–2:45 p.m.<br />
With continuous changes in manufacturing advancements<br />
and government regulatory mandates, it’s important to<br />
reevaluate how and when you develop work truck industry<br />
specifications. This session will provide key guidance on the<br />
effects of current and upcoming regulations as well as tips<br />
to develop a more effective specification process.<br />
Presented by: Chris Lyon, Director of Fleet Relations,<br />
NTEA<br />
Why Insurance Underwriters<br />
Don’t Understand Your<br />
Business & Ramifications of<br />
Misclassification<br />
Tuesday, March 6, 1:30–2:45 p.m.<br />
Learn the challenges of finding an underwriter familiar with<br />
the work truck industry and the nuances of the insurance<br />
coverage needed. Presenters will outline the potential<br />
impacts of when underwriters misunderstand industry<br />
operations. For example, companies could end up with<br />
insufficient insurance coverage that affects the way a claim<br />
is paid or experience issues with insurance pricing structure<br />
and claims handling. Also, hear recent headlines that may<br />
change the way you look at your insurance options.<br />
Presented by: Becky Harding, CPCU, Director of<br />
Association Programs, JD Fulwiler & Co. Insurance;<br />
and Gene Rappe, Commercial Insurance Underwriter,<br />
Travelers Insurance Company<br />
Work Truck Industry Overview<br />
and Outlook<br />
Tuesday, March 6, 1:30–2:45 p.m.<br />
Gain economic and market information to help optimize<br />
business planning processes. Attendees will learn about<br />
work truck industry market trends and how they are affected<br />
by U.S. and global economic cycles. This session includes<br />
a North American chassis sales forecast.<br />
Presented by: Andreij Divis, Director, Medium &<br />
Heavy Commercial Vehicle Research, IHS; and<br />
Steve Latin-Kasper, Director of Market Data and<br />
Research, NTEA<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
15
Sessions and events<br />
Tuesday, March 6<br />
Concurrent sessions 3–4:15 p.m.<br />
Are You Leaving Money on the<br />
Table?<br />
Tuesday, March 6, 3–4:15 p.m.<br />
This session will demonstrate ways to improve your financial<br />
results — not just a little, but a lot. Attendees will learn<br />
about setting profit priorities, or directing efforts toward<br />
the greatest potential pay-off. Too many businesses waste<br />
time and energy in areas that do not dramatically improve<br />
results. For example, understand whether it is better to raise<br />
margins or raise sales, and by how much. As a result, you<br />
can focus your efforts in proportion to the potential return.<br />
This course will also review how NTEA’s Distributor<br />
Financial Benchmarking Report can provide a road map<br />
for profit improvement, including guidance on how each<br />
individual company can increase its profit. This portion of<br />
the session will include a testimonial from an NTEA member<br />
who uses the Report to stay ahead of the competition.<br />
Presented by: Al Bates, Principal, Distribution<br />
Performance Project; and Jeff Messer, President,<br />
Messer Truck Equipment<br />
Chevrolet<br />
Commercial<br />
Vehicles and GMC<br />
Update Session<br />
Tuesday, March 6, 3–4:15 p.m.<br />
During this session, Chevrolet Commercial Vehicles<br />
and GMC will provide key technical information to help<br />
attendees prepare for the newest chassis specifications<br />
and issues that can affect body and equipment installation.<br />
Participants will learn about available vocation-specific<br />
options and gain insights into future plans related to the<br />
work truck industry.<br />
Presented by: Chevrolet Commercial Vehicles and<br />
GMC Representatives<br />
Freightliner Trucks<br />
Update Session<br />
Tuesday, March 6, 3–4:15 p.m.<br />
Freightliner Trucks will present timely technical details<br />
on chassis specifications, design, body installation and<br />
equipment mounting options, as well as future plans related<br />
to the work truck industry.<br />
Presented by: Freightliner Trucks Representatives<br />
Mitsubishi Fuso<br />
Truck of America Inc.<br />
Update Session<br />
Tuesday, March 6, 3–4:15 p.m.<br />
Mitsubishi Fuso will present new and updated technical<br />
details, including chassis designs, specifications and body<br />
installation/equipment mounting options for their diesel,<br />
gasoline and all-electric models.<br />
Presented by: Leighton Good, Manager, Product<br />
Applications; Bill Lyons, Vice President, Sales<br />
Operations; and Otto Schmid, Director, Product<br />
Management, Mitsubishi Fuso Truck of America Inc.<br />
Real-World Experience with<br />
NHTSA Safety and Defect<br />
Reporting Regulations<br />
Tuesday, March 6, 3–4:15 p.m.<br />
Building on last year’s popular session, NHTSA Reporting<br />
Requirements for Multi-Stage Manufacturers, this course<br />
offers a look at what happens when your business is faced<br />
with a multi-million-dollar government noncompliance fine<br />
and a consent order to fix the problems. Hear one company’s<br />
journey to developing internal policies and procedures for<br />
proper recordkeeping and reporting practices.<br />
Moderated by: Mike Kastner, Managing Director, NTEA<br />
Presented by: Wesley Chestnut, Manager, Product<br />
Safety and Compliance, Spartan Motors; and Bruce<br />
York, Program Manager, NHTSA/ODI/MHDVD, U.S.<br />
Department of Transportation<br />
Solutions for Building a Skilled<br />
Manufacturing Workforce<br />
Tuesday, March 6, 3–4:15 p.m.<br />
Demand for skilled workers in the manufacturing industry is<br />
on the rise. It’s anticipated that more than 2 million skilled<br />
positions will be open in the next 5–10 years. However,<br />
individuals are not pursuing educational pathways to learn<br />
the necessary skills — mainly because many do not realize<br />
manufacturing is indeed a viable and growing career path.<br />
This session will provide innovative solutions for helping<br />
educational institutions and manufacturers build a pipeline of<br />
skilled employees to help fill this demand.<br />
Presented by: Bill Gaines, Chairman, Senior Engineer,<br />
Transfer Flow Inc.; and Kirste Webb, CF APMP Fellow,<br />
Executive Director, Visionary Center for Sustainable<br />
Communities<br />
16<br />
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Sessions and events<br />
Tuesday, March 6<br />
Opening reception<br />
Tuesday, March 6, 6:30–9 p.m.<br />
Don’t miss the first major gathering of the industry for 2018.<br />
The opening reception, held at JW Marriott Indianapolis,<br />
offers a chance to catch up with friends and acquaintances,<br />
and explore potential business opportunities.<br />
Ticket required. Opening reception is only included in the<br />
Fleet Technical Congress Conference & Trade Show Package.<br />
It is also available separately.<br />
Wednesday, March 7<br />
Concurrent sessions 8–9:15 a.m.<br />
A Clean Fuel at the Best Overall<br />
Cost<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Low emissions or low total cost-of-ownership? With propane<br />
autogas, fleets get both. Join Propane Education & Research<br />
Council to find out how autogas offers fleets the lowest total<br />
cost-of-ownership for the amount of emissions reduced.<br />
This session offers an opportunity to learn about the latest<br />
propane autogas technology, like low-NOx engines, and<br />
hear from fleet managers and industry leaders on why<br />
propane autogas is the right fuel, right now.<br />
Presented by: Michael Taylor, Director of Autogas<br />
Business Development, Propane Education & Research<br />
Council<br />
Clean and Competitive: A Canadian<br />
Perspective on the Path to Zero<br />
Emissions<br />
Wednesday, March 7, 8–9:15 a.m.<br />
The Canadian government has made addressing climate<br />
change a key priority. It has advanced several policies and<br />
programs affecting the transportation sector in general,<br />
and the vocational truck industry in particular. During<br />
this session, leading government and industry experts<br />
will explore the landscape of greenhouse gas reduction<br />
initiatives and discuss challenges and opportunities ahead.<br />
Moderated by: Jeff Phillips, Managing Director, Dawson<br />
Strategic<br />
Presented by: Canadian Government Officials<br />
Get 20% More Productivity Out of<br />
Your Next Work Truck Purchase<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Veteran fleet professionals and technology providers will<br />
share real-world examples of how they designed their work<br />
trucks using data. Discover how to learn what your truck is<br />
really doing and what opportunities are available to improve<br />
your operations and vehicle designs. This session will<br />
address ways to turn your actual data into tangible results<br />
with minimal cost.<br />
Moderated by: Chris Lyon, Director of Fleet Relations,<br />
NTEA<br />
Presented by: Eric Mallia, General Manager,<br />
FleetCarma; Meighan Read, Fleet Engineer, Duke<br />
Energy; and Matt Stewart, Road Maintenance<br />
Superintendent, Jefferson County<br />
See advanced vehicle technology<br />
and alternative fuel offerings that are<br />
available now in this dedicated section<br />
of the exhibit hall.<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
17
Sessions and events<br />
Wednesday, March 7<br />
Concurrent sessions 8–9:15 a.m.<br />
Isuzu Commercial<br />
Truck of America Inc.<br />
Update Session<br />
Wednesday, March 7, 8–9:15 a.m.<br />
During this session, Isuzu Commercial Truck of America Inc.<br />
will provide key technical information to help attendees<br />
prepare for the newest chassis specifications and issues<br />
that can affect body and equipment installation. Participants<br />
will learn about available vocation-specific options and gain<br />
insights into future plans related to the work truck industry.<br />
Presented by: Tim Ellsworth, Manager of Product<br />
Planning; Shaun Skinner, President; and Brian Tabel,<br />
Executive Director of Marketing, Isuzu Commercial Truck<br />
of America Inc.<br />
Kenworth Truck<br />
Company<br />
Update Session<br />
Wednesday, March 7, 8–9:15 a.m.<br />
During this session, Kenworth Truck Company will provide<br />
key technical information to help attendees prepare for the<br />
newest chassis specifications and issues that can affect<br />
body and equipment installation. Participants will learn about<br />
available vocation-specific options and gain insights into<br />
future plans related to the work truck industry.<br />
Presented by: Ryan Breezee, Marketing Manager,<br />
Kenworth Truck Company<br />
Overview of U.S. DOE’s Efficient<br />
Mobility Systems Program<br />
Wednesday, March 7, 8–9:15 a.m.<br />
The U.S. Department of Energy’s (DOE’s) Energy Efficient<br />
Mobility Systems (EEMS) program envisions a future in which<br />
the seamless movement of people and goods is enabled<br />
by an energy-efficient transportation system utilizing new<br />
and disruptive technologies. EEMS will develop knowledge<br />
and insights as well as create tools and technology<br />
solutions to understand and minimize future mobility system<br />
energy needs. In this session, hear from government and<br />
industry stakeholders on real-world applications of these<br />
technologies and their potential impact on energy usage in<br />
the transportation sector.<br />
Presented by: David Smith, Program Manager,<br />
Advanced Vehicle Systems, Oak Ridge National<br />
Laboratory; Mark Smith, Vehicle Technologies<br />
Deployment Manager, U.S. Department of Energy; and<br />
Sam Spofforth, Executive Director, Clean Fuels Ohio<br />
Partnering with Procurement to<br />
Enhance Your Decision-Making in<br />
Complex Technical Bids<br />
Wednesday, March 7, 8–9:15 a.m.<br />
There are often internal conflicts over who owns what<br />
activities in the relationship between procurement and fleet<br />
operators. The optimal solution is a clear delineation between<br />
fleet and procurement roles. Learn the methodology that<br />
combines the strengths of two key contributors and can<br />
provide a superior outcome in support of fleet operations.<br />
Moderated by: Dave Meisel, Vice President – Fleet<br />
Management, Quanta Services<br />
Presented by: John Adkisson, Manager – Transportation<br />
Services, PPL Electric Utilities; and Richard Ho, Category<br />
Lead, Pacific Gas and Electric<br />
Ram Commercial<br />
Update Session<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Ram Commercial will present timely technical details<br />
on chassis specifications, design, body installation and<br />
equipment mounting options, as well as future plans related<br />
to the work truck industry.<br />
Presented by: Ram Commercial Representatives<br />
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Sessions and events<br />
Wednesday, March 7<br />
Concurrent sessions 8–9:15 a.m.<br />
Ready…Hire…Aim: Just Because<br />
Your Competition Hires This Way<br />
Doesn’t Mean You Should<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Do you have a formal selection process for hiring? Are you<br />
confident it yields exceptional new team members? What<br />
makes for a great hire? According to Cyndi Gave, president<br />
of The Metiss Group, employers who hire exclusively for<br />
hard skills will fire for soft skills every time.<br />
Session attendees will learn:<br />
n Proven techniques for determining the best hires<br />
n How to define the ideal person to perform in your culture<br />
n Behavior-based screening questions<br />
n Candidate comparison analysis<br />
Presented by: Cyndi Gave, President, The Metiss Group<br />
Sorting Out Customer Wants to<br />
Correctly Size Your Fleet<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Proper fleet utilization drives maintenance costs, fuel<br />
use and fleet size. During this session, attendees will<br />
learn the impacts of an underutilized fleet, an acceptable<br />
level of spare vehicles and how to identify underused<br />
trucks. Additionally, presenters will share strategies for<br />
communicating underutilized products and proposing<br />
solutions to reduce unneeded vehicles.<br />
Moderated by: Mike Britt, CEO, MG Britt Consulting<br />
Presented by: Jim Bigelow, Sr. Director, Enterprise<br />
Fleet, Cox Enterprises; and Todd Carlson, Principal<br />
Manager – Fleet Asset Management, Southern<br />
California Edison (SCE)<br />
Specification Quality: How<br />
to Ensure Fleet Performance<br />
Improvements<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Operational productivity and efficiency start with great<br />
specifications. New materials, technology and products offer<br />
significant improvements you can leverage. Explore how<br />
changing the elements in your work truck specifications can<br />
be the foundation to future improvements in your fleet.<br />
Presented by: George Survant, Senior Director of Fleet<br />
Relations, NTEA<br />
The Future of Diesel<br />
Wednesday, March 7, 8–9:15 a.m.<br />
Diesel is known as one of the most energy-dense fuels<br />
available for transportation. Concerns about national<br />
dependence on petroleum and emissions penalties paid<br />
for unmodified diesel are leading the trend toward two<br />
products with features and advantages traditional diesel fuel<br />
lacks. Differences and relative strengths of biodiesel and<br />
renewable diesel will be examined by a panel that includes<br />
two large fleet users of each product, with discussion<br />
moderated by a pioneering scientist in the field of alternative<br />
diesel fuels.<br />
Presented by: Marty Mellera, Manager of Climate<br />
Action and Greening, San Francisco Municipal<br />
Transportation Agency (MUNI); Jennifer Weaver,<br />
OEM Market Development Manager, National<br />
Biodiesel Board; Randall von Wedel, Ph.D., Principal<br />
Biochemist, CytoCulture, CSU Chico Adjunct<br />
Professor Biochemistry; and a Florida Power and Light<br />
Representative<br />
Special session<br />
Fleet Management 101<br />
Wednesday, March 7, 9 a.m.–4 p.m.<br />
This course offers a thorough introduction to the most important elements of an effective fleet management program. Learn<br />
more on page 12.<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately. To ensure an<br />
effective learning experience, session attendance is limited to 80 participants.<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
19
Sessions and events<br />
Wednesday, March 7<br />
Concurrent sessions 9:30–10:45 a.m.<br />
A New Era for Fleet Budgeting<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
As management demands better results with less resources,<br />
future fleet leaders will utilize more compelling presentations<br />
to support their operations. The traditional silos of budget<br />
presentation (by operating and maintenance, and capital)<br />
often do not provide leadership with a clear picture of the<br />
outcomes from their funding decisions. Learn how using<br />
better data and trend analysis for more realistic forecasts<br />
can help. Not only will your forward budgeting efforts be<br />
more effective, you can better communicate expected<br />
outcomes from budget allocation and effects on fleet<br />
equipment usage.<br />
Presented by: Richard Callis, CAFM, Sr. Manager,<br />
Fleet, PepsiCo; and George Survant, Senior Director of<br />
Fleet Relations, NTEA<br />
Business Information Security:<br />
Fundamentals for Small and<br />
Mid-Sized Companies<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
Customers and employees count on you to protect their<br />
information — and you count on them to run your business.<br />
Bottom line: it’s your responsibility to provide adequate<br />
and appropriate security. In this session, learn the steps to<br />
protect your information, systems and networks.<br />
Presented by: Patricia R. Toth, Cybersecurity Program<br />
Manager, NIST Manufacturing Extension Partnership<br />
Expected Improvements in<br />
Work Truck Efficiency Through<br />
Connectivity and Automation<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
Gain insights from government, industry and academic<br />
leaders of research and development, and deployment<br />
efforts. Building on the Energy Efficient Mobility Systems<br />
program from U.S. Department of Energy, this session will<br />
explore how connected and automated vehicle technologies,<br />
multimodal systems and system optimization may change<br />
the medium- and heavy-duty vocational truck market.<br />
Moderated by: Kevin Walkowicz, Sr. Project Leader –<br />
Vehicle Testing and Evaluation, National Renewable<br />
Energy Lab<br />
Presented by: Joe Dalum, President and Chief<br />
Executive Officer, Odyne Systems LLC; Scott Phillippi,<br />
Sr. Director of Maintenance & Engineering, International<br />
Operations, UPS Corporate Automotive; and Gregory<br />
Shaver, Professor of Mechanical Engineering, Purdue<br />
University<br />
20<br />
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Ford Commercial<br />
Vehicles Update Session<br />
Wednesday, March 7, 9:45–11 a.m.<br />
Ford Commercial Vehicles will present timely<br />
technical details on chassis specifications, design, body<br />
installation and equipment mounting options, as well as<br />
future plans related to the work truck industry.<br />
Presented by: Ford Commercial Vehicles<br />
Representatives<br />
Freightliner Custom<br />
Chassis Corporation<br />
Update Session<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
During this session, Freightliner Custom Chassis<br />
Corporation will provide key technical information to help<br />
attendees prepare for the newest chassis specifications<br />
and issues that can affect body and equipment installation.<br />
Participants will learn about available vocation-specific<br />
options and gain insights into future plans related to the<br />
work truck industry.<br />
Presented by: Freightliner Custom Chassis Corporation<br />
Representatives<br />
Freightliner Trucks Session sponsor:<br />
Advanced Drive<br />
and Fuel<br />
Technology<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
With thousands of green vehicles in daily revenue service on<br />
the roads of North America, Daimler Trucks North America<br />
brands Freightliner Trucks and Freightliner Custom Chassis<br />
Corporation are recognized leaders in green technologies<br />
for the commercial vehicle industry. Learn about the<br />
latest efficient technologies and how vehicles from these<br />
companies could be a productive and profitable part of your<br />
business model.<br />
Presented by: Daimler Trucks North America<br />
Representatives
Sessions and events<br />
Wednesday, March 7<br />
Concurrent sessions 9:30–10:45 a.m.<br />
How Last-Mile Delivery is<br />
Impacting Vehicle Design and<br />
Fleet Mission<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
The evolution of technology is dynamically redesigning<br />
information management, speed of accurate decisionmaking<br />
and how the work itself is completed. One striking<br />
example is in package delivery: often, the last-mile delivery<br />
to an increasingly time-sensitive consumer is the most<br />
expensive and cumbersome portion of meeting heightened<br />
customer expectations. Hear how Amazon and UPS, two<br />
leaders facilitating the evolution of online ordering, are<br />
planning to meet this challenge with redesigned trucks,<br />
packaging and delivery methods to improve their last-mile<br />
delivery experience — all while improving customer<br />
satisfaction and reducing expenses.<br />
Moderated by: Kevin Beaty, President, Yunnan-US<br />
New Ventures LLC<br />
Presented by: Representatives from Amazon and UPS<br />
I Hired Workers But Human<br />
Beings Showed Up — Now What?<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
Are you confident all your employees are performing at their<br />
highest potential? Are you doing everything you can as a<br />
leader to accelerate the performance of your direct reports?<br />
During this session, participants will learn actionable<br />
cultural approaches that can be applied; seven techniques<br />
to accelerate performance; and how to tailor leadership<br />
practices to your direct reports’ styles.<br />
Presented by: Cyndi Gave, President, The Metiss Group<br />
Improving ROI, Payload and<br />
Operational Safety with Curb<br />
Weight Reduction<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
Hear three different lightweighting perspectives and<br />
experiences to help you view work truck weight in a new<br />
light. Each pound removed brings new opportunities to improve<br />
overall equipment ROI. Topics will include additional payload<br />
capacity, new materials, technology options, and more.<br />
Moderated by: Andrew Burnham, Principal<br />
Environmental Scientist, Argonne National Laboratory<br />
Presented by: George Mayhew, Vehicle Engineering<br />
and Development, Verizon; and Peter J. Young, MBA,<br />
ICD.d, Director Business Development NA, Ranger<br />
Design<br />
The Conflict Between What We<br />
Believe and What the Fleet Data<br />
Says<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
What we often believe is not what the data tells us.<br />
Hear current and accurate facts that will challenge your<br />
understanding and potentially change the way you operate<br />
and maintain your fleet.<br />
Presented by: Christopher Shaffer, CEO, Utilimarc<br />
Vehicle Weight Reduction —<br />
Every Pound Counts<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
Learn how to choose a lower GVWR vehicle, use new<br />
materials and implement lightweighting strategies that can<br />
save money and potentially help eliminate driver compliance<br />
issues. Selecting lightweight components and designing<br />
your next work truck solution with current technology can<br />
move your fleet to the next level of fuel savings, while<br />
maintaining payload requirements.<br />
Presented by: Stephen Anderson, Principal Engineer,<br />
Body Design and Manufacturing, Altec Industries Inc.;<br />
Amy Dobrikova, President, Intelligent Fleet Solutions;<br />
and Omar B. Sandlin II, Vice President Business<br />
Development U.S.A., Drive Products<br />
Western Star Trucks<br />
Update Session<br />
Wednesday, March 7, 9:30–10:45 a.m.<br />
Western Star Trucks will present timely technical details<br />
on chassis specifications, design, body installation and<br />
equipment mounting options, as well as future plans related<br />
to the work truck industry.<br />
Presented by: Western Star Trucks Representatives<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
21
Sessions and events<br />
Wednesday, March 7<br />
Exhibit hall open<br />
Wednesday, March 7, 10 a.m.–5 p.m.<br />
Take advantage of this once-a-year opportunity to get up close to the newest work truck and equipment offerings from<br />
500 exhibiting companies, meet with other industry professionals and finalize ongoing business.<br />
The Work Truck Show Ride-and-Drive<br />
Wednesday, March 7, noon–4:30 p.m.<br />
Experience the latest advanced technology and alternative fuel<br />
applications for commercial vehicles. Meet key suppliers and testdrive<br />
or ride in the newest trucks. Participation is free and available<br />
on a first-come, first-served basis to all Work Truck Show 2018<br />
attendees. No Ride-and-Drive registration is necessary.<br />
New this year in the Ride-and-Drive area, a mobile training classroom will feature examples of<br />
advanced manufacturing technologies as well as information on available career paths in the work<br />
truck industry. Learn more on page 24.<br />
Ride-and-Drive<br />
sponsor:<br />
Special session<br />
Generation Next Leadership Workshop and Networking<br />
Reception: Ego vs. EQ — How Top Leaders Beat 8 Ego<br />
Traps with Emotional Intelligence<br />
Wednesday, March 7, 3–5 p.m.<br />
Find out how you can leverage the power of EQ (emotional intelligence) to engage and motivate employees and associates.<br />
See page 12 for more session details.<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately.<br />
Thursday, March 8<br />
President’s Breakfast & NTEA Annual Meeting<br />
Thursday, March 8, 7:30–9:15 a.m.<br />
NTEA welcomes General Michael Hayden, retired four-star<br />
general and former director of the Central Intelligence<br />
Agency and National Security Agency, as keynote speaker<br />
at the President’s Breakfast. As head of the country’s premier<br />
intelligence agencies through two presidential administrations<br />
from 1999–2009, General Hayden was on the frontline of<br />
President’s<br />
Breakfast<br />
sponsor:<br />
global change, the war on terrorism and the growing cyber security challenge. He will offer a<br />
leadership perspective on navigating through key issues industry businesses face today.<br />
Ticket required. President’s Breakfast is not included in any registration package — it is available<br />
for purchase separately.<br />
Keynote speaker:<br />
General<br />
Michael Hayden<br />
22<br />
worktruckshow.com/schedule
Sessions and events<br />
Thursday, March 8<br />
Special session<br />
LTAP Fleet Educational Program: The Work Truck<br />
in the Work Zone<br />
Thursday, March 8, 8:30–10:30 a.m.<br />
This course, developed by Indiana Local Technical Assistance Program (LTAP), is designed for today’s workforce with<br />
the difficult task of working on or along America’s roads and highways. Topics include approved signage, equipment and<br />
personal protective measures that send a clear and consistent message to drivers. See page 13 for more details.<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately.<br />
Concurrent sessions 9:30–10:45 a.m.<br />
Beyond Bins and Racks: Exploring<br />
Possible Upfit Configurations on<br />
North American Van Platforms<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
As van utilization continues to increase, there are<br />
opportunities to upfit these vehicle platforms with an<br />
expanded array of equipment applications that have not<br />
been heavily utilized in North America. Learn about the vanmounted<br />
equipment evolution and how current regulations<br />
affect expanded equipment offerings now available on these<br />
types of commercial vehicles.<br />
Presented by: Tim Campbell, Managing Director,<br />
Campbells Consultancy; and Bob Raybuck, Director of<br />
Technical Services, NTEA<br />
Building a Championship Team<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Exceptional performance is the perfect alignment of skills,<br />
rewards, feedback, management style, measurement and<br />
culture. Keeping employees engaged requires staying<br />
in-tune with what is most important to them — finding ways<br />
to creatively match cultural features with their motivating<br />
factors. This session is designed to help leaders learn<br />
about employee performance drivers and easy-to-apply<br />
techniques for their engagement, encouragement and<br />
development.<br />
Startling statistics will be presented on how employees<br />
think about topics such as performance management,<br />
motivation and leadership involvement. Attendees will leave<br />
with the missing key to unlocking potential and ways to shift<br />
from assuming and expecting to creating the performance<br />
they desire.<br />
Presented by: Jen Shirkani, Author and Keynote<br />
Speaker, Penumbra Group<br />
Hino Trucks<br />
Update Session<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Off the heels of their new Class 7 and Class 8 product<br />
launch at The Work Truck Show, Hino Trucks will provide<br />
key technical information to help attendees prepare for the<br />
newest chassis specifications. In addition, participants will<br />
learn about available vocation-specific options and gain<br />
insights into future product plans for current conventional<br />
and cab-over trucks.<br />
Presented by: Dominik Beckman, Director Marketing &<br />
Dealer Operations, Hino Trucks<br />
How Does the U.S. Compare to<br />
Western Europe in the Race to<br />
Cleaner Transportation?<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
This session will explore the current status of alternative<br />
vehicle development in Europe and North America as well<br />
as what the emerging trends mean for the future.<br />
Presented by: Bill Van Amburg, Senior Vice President,<br />
CALSTART<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
23
Sessions and events<br />
Thursday, March 8<br />
Concurrent sessions 9:30–10:45 a.m.<br />
How You Can Use Process and<br />
Outcome Indicators to Accelerate<br />
Your Fleet’s Performance<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Learn how decades of measurement and data analysis<br />
are the foundation for and can produce powerful growth in<br />
performance for fleet operators and owners. Hear firsthand<br />
how these process and outcome indicators were developed<br />
and implemented into fleet operations.<br />
Presented by: George Survant, Senior Director of Fleet<br />
Relations, NTEA<br />
Identifying Fleet-Ready<br />
Technologies to Avoid Risk When<br />
Deploying Electrified Vehicles<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
To meet sustainability requirements, more fleets are seeking<br />
electrified vehicle solutions that are outside the OEM box,<br />
including aftermarket upfits and vehicles from start-up<br />
OEMs. To avoid unnecessary risk when deploying electrified<br />
vehicles, fleet managers want fleet-ready technologies that<br />
are reliable, integrate seamlessly into operations and won’t<br />
affect OEM warranty. A panel of national fleet managers<br />
will discuss available options and explain what fleet-ready<br />
means to them and how it reduces risk. Hear best practices<br />
from fleets that purchased tried-and-true OEM vehicles with<br />
electrified upfits — making their trucks, vans and shuttles<br />
more fuel-efficient and cleaner, while leaving their OEM<br />
powertrain (engine, transmission, and fuel and exhaust<br />
systems) completely intact.<br />
Presented by: Clay Siegert, Chief Operating Officer,<br />
XL Hybrids; and Other Fleet Representatives<br />
Mack Trucks Inc.<br />
Update Session<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
During this session, Mack Trucks Inc. will provide key<br />
technical information to help attendees prepare for the<br />
newest chassis specifications and issues that can affect<br />
body and equipment installation. Participants will learn<br />
about available vocation-specific options and gain insights<br />
into future plans related to the work truck industry.<br />
Presented by: Tim Wrinkle, Construction Product<br />
Manager, Mack Trucks Inc.<br />
Peterbilt Motors Company<br />
Update Session<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Join Peterbilt Motors Company for our annual review of<br />
new product features and updates to our versatile lineup<br />
of medium- and heavy-duty trucks and tractors. Peterbilt’s<br />
review will include details on chassis specifications, body<br />
installations and highlight specific equipment mounting<br />
options for efficient upfitting.<br />
Presented by: Peterbilt Motors Company<br />
Representatives<br />
Mobile<br />
learning<br />
center at<br />
<strong>WTS18</strong><br />
New this year, Visionary Center for Sustainable<br />
Communities (VCSC) is bringing its mobile<br />
classroom to the Ride-and-Drive area. This<br />
training center is equipped with examples of<br />
advanced manufacturing technologies and systems — such as 3-D printing and scanning, laser<br />
cutting and robotics. This interactive experience also features online training resources, such as<br />
Project Ignite, and additional information on education and career pathways in manufacturing.<br />
This opportunity is open to all Work Truck Show attendees — no additional registration is<br />
required. Find more details at worktruckshow.com/mobilelearning.<br />
24<br />
worktruckshow.com/schedule
Sessions and events<br />
Thursday, March 8<br />
Concurrent sessions 9:30–10:45 a.m.<br />
Transferring Line Haul<br />
Knowledge to Vocational<br />
Applications<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Many concepts that save fuel and emissions for highway<br />
tractors also benefit vocational applications. Attend this<br />
session for information on lightweighting, idle reduction, tire<br />
inflation, engine parameters, and more. There are numerous<br />
ways to help your fleet run on less — make regional-haul<br />
findings best practices for your local operations.<br />
Presented by: Dave Schaller, Industry Engagement<br />
Director, North American Council for Freight Efficiency<br />
Unique Challenges in<br />
Government<br />
Fleet Management<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Government fleets face challenges in funding, public<br />
perception and managing the diversity of their fleets. They<br />
operate under different performance standards and financial<br />
characteristics while meeting expectations of elected<br />
officials and associated politics. During this session, a<br />
New York City fleet representative will discuss real-world<br />
issues of operating a complex fleet in one of America’s<br />
most populated cities. In addition, the Palm Beach County<br />
director of fleet management will highlight differences in<br />
a mid-sized city and operational impacts in an area of the<br />
country that demands significant emergency response<br />
preparedness.<br />
Presented by: Sara Burnam, Director, Fleet<br />
Management, Palm Beach County; and Robert<br />
Martinez, Deputy Commissioner, NYPD<br />
Utilizing Idle Reduction to<br />
Mitigate Fuel Use<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Idle time for vocational trucks can be a significant<br />
contributor to fuel use because of the need to provide power<br />
using a PTO-driven hydraulic pump and as a result of traffic<br />
congestion. Learn about currently available options for<br />
mitigating these high idle times.<br />
Presented by: Dave Barna, Fleet Operations Manager,<br />
Henkels & McCoy; Bruce Beegle, Vice President, Truck<br />
and Military Sales, Vanner Inc.; Ryan Hulleman, Green<br />
Fleet Market Manager, Altec Inc.; and Tom Kanewske,<br />
VP of Business Development, Derive Systems<br />
Vehicle AVL/GPS: Insights into<br />
How to Make the Right Choice<br />
for Your Fleet<br />
Thursday, March 8, 9:30–10:45 a.m.<br />
Fleets have unique automatic vehicle location (AVL) and<br />
global positioning system (GPS) needs. With a vast array<br />
of choices available in today’s market, fleet managers can<br />
simplify decision-making challenges by understanding<br />
which types of systems best meet their requirements and<br />
budgets. Learn about various product options, including<br />
basic locator services, dispatch and vehicle performance<br />
offerings, and in-vehicle networks.<br />
Moderated by: Bill Burns, Fleet Operations Manager,<br />
City of Columbus Fleet Management Division<br />
Presented by: Chris Bate, Director of Marketing,<br />
Samsara; and Bob Shuey, CEO, Cortaga Inc.<br />
Special session<br />
Lean 201: The Kata Journey — Daily Practice for Scientific Thinking,<br />
Mindset and Culture<br />
Thursday, March 8, 9:30 a.m.–1:30 p.m.<br />
Find out how individuals, teams and organizations can use Kata to develop new skills and more effectively overcome<br />
obstacles. Learn more on page 13.<br />
Ticket required. This session is not included in any registration package — it is available for purchase separately. To ensure an<br />
effective learning experience, session attendance is limited to 60 participants. Course includes a working lunch.<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
25
Sessions and events<br />
Thursday, March 8<br />
Exhibit hall open<br />
Thursday, March 8, 10 a.m.–5 p.m.<br />
Take advantage of this once-a-year opportunity to get up close to the newest work truck and equipment offerings from<br />
500 exhibiting companies, meet with other industry professionals and finalize ongoing business.<br />
The Work Truck Show Ride-and-Drive<br />
Thursday, March 8, noon–4:30 p.m.<br />
Experience the latest advanced technology and alternative fuel<br />
applications for commercial vehicles. Meet key suppliers and testdrive<br />
or ride in the newest trucks. Participation is free and available<br />
on a first-come, first-served basis to all Work Truck Show 2018<br />
attendees. No Ride-and-Drive registration is necessary.<br />
New this year in the Ride-and-Drive area, a mobile training classroom will feature examples of<br />
advanced manufacturing technologies as well as information on available career paths in the work<br />
truck industry. Learn more on page 24.<br />
Ride-and-Drive<br />
sponsor:<br />
Friday, March 9<br />
Exhibit hall open<br />
Friday, March 9, 9 a.m.–noon<br />
Make the most of this last day to explore the industry’s newest commercial vehicle and equipment offerings.<br />
26<br />
worktruckshow.com/schedule
Hotel information<br />
NTEA has arranged discounted rates for Show registrants at the hotels listed below. All reservations must be made<br />
directly with The Work Truck Show Housing Bureau. Confirmations are sent via email or fax within 24 hours.<br />
For hotel reservations, call 317-262-8191, Monday–Friday, 8:30 a.m.–5 p.m. EST<br />
(excluding holidays) or visit worktruckshow.com/hotelandtravel.<br />
The following hotels are within walking distance of the Convention Center. Visit worktruckshow.com/hotelandtravel<br />
for a detailed map of downtown hotels.<br />
*Hotel has enclosed walkway access to and from Convention Center.<br />
JW Marriott Indianapolis*<br />
(Co-headquarters hotel)<br />
NTEA rate: $208 single/double<br />
Indianapolis Marriott Downtown*<br />
(Co-headquarters hotel)<br />
NTEA rate: $188 single/double<br />
The Alexander Hotel<br />
NTEA rate: $222 single/double<br />
Candlewood Suites Indianapolis Dwtn<br />
Medical Dist<br />
NTEA rate: $148 single/double<br />
Conrad Indianapolis*<br />
NTEA rate: $208 single/double<br />
Courtyard Indianapolis at the Capitol<br />
NTEA rate: $190 single/double<br />
Courtyard by Marriott Indianapolis<br />
Downtown*<br />
NTEA rate: $180 single/double<br />
Crowne Plaza Indianapolis-Dwtn-Union<br />
Stn*<br />
NTEA rate: $182 single/double<br />
Embassy Suites Indianapolis<br />
Downtown*<br />
NTEA rate: $196 single/double<br />
Fairfield Inn & Suites Indianapolis<br />
Downtown*<br />
NTEA rate: $161 single/double<br />
Hampton Inn Indianapolis Downtown<br />
NTEA rate: $166 single/double<br />
Hilton Garden Inn Indianapolis<br />
Downtown<br />
NTEA rate: $175 single/double<br />
Hilton Indianapolis Hotel & Suites<br />
NTEA rate: $176 single/double<br />
Holiday Inn Express & Suites<br />
Indianapolis Dtn Conv Ctr Area<br />
NTEA rate: $148 single/double<br />
Home2 Suites by Hilton Indianapolis<br />
Downtown<br />
NTEA rate: $184 single/double<br />
Homewood Suites by Hilton<br />
Indianapolis Downtown<br />
NTEA rate: $180 single/double<br />
Hyatt Regency Indianapolis*<br />
NTEA rate: $182 single/double<br />
Le Méridien Indianapolis*<br />
NTEA rate: $209 single/double<br />
Omni Severin Hotel*<br />
NTEA rate: $187 single/double<br />
Residence Inn Downtown<br />
Indianapolis – Canal North<br />
NTEA rate: $200 single/double<br />
Sheraton Indianapolis City Centre<br />
NTEA rate: $170 single/double<br />
Sleep Inn & Suites & Conference<br />
Center Downtown<br />
NTEA rate: $135 single/double<br />
SpringHill Suites Indianapolis<br />
Downtown*<br />
NTEA rate: $171 single/double<br />
Staybridge Suites Indianapolis<br />
Downtown<br />
NTEA rate: $158 single/double<br />
The Westin Indianapolis*<br />
NTEA rate: $188 single/double<br />
A limited number of rooms are available on a first-come basis. Reservations must be made by Tuesday, Feb. 13, 2018, to receive the<br />
discounted rates. A $50 cancellation fee will be charged for all room reservations canceled after Feb. 13, 2018.<br />
About NTEA<br />
The Work Truck Show, Green Truck Summit and Fleet<br />
Technical Congress are produced by NTEA – The<br />
Association for the Work Truck Industry. NTEA represents<br />
more than 1,950 companies that buy, sell, manufacture,<br />
distribute, install and repair commercial trucks, truck<br />
equipment, trailers and accessories. Leading truck chassis<br />
manufacturers are also Association members.<br />
Administrative office<br />
37400 Hills Tech Drive<br />
Farmington Hills, MI 48331<br />
800-441-6832<br />
248-489-8590 fax<br />
ntea.com<br />
Washington office<br />
1701 Pennsylvania Ave. NW<br />
Suite 300<br />
Washington, DC 20006<br />
202-552-1600<br />
info@ntea.com<br />
Ottawa office<br />
1 Rideau St.<br />
Suite 700<br />
Ottawa, ON K1N 8S7 Canada<br />
613-670-5877<br />
27<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
27
Exhibitors<br />
3rd Eye (AWTI)<br />
4 State Trucks Inc<br />
A<br />
A. L. Hansen Mfg Co<br />
A.R.E. Accessories<br />
Aarcomm Systems Inc<br />
ACARI Engineering<br />
ACDelco GM<br />
Adrian Steel Company<br />
Aero Industries Inc<br />
Aeroz-America<br />
Air-Flo Mfg<br />
Alcoa Wheels<br />
All Power Supply<br />
Alliance AutoGas<br />
Alliance Fleet<br />
Allied Body Works Inc dba Walker<br />
Blocker<br />
Allison Transmission<br />
Ally Financial<br />
ALT Enterprises<br />
Altec Industries<br />
Aluminum Wheels Mfg Inc<br />
AlumiTank Inc<br />
American Eagle Accessories Group<br />
American Midwest Fleet Solutions<br />
American Truckboxes LLC<br />
Amerimax Fabricated Products<br />
Ampliroll Hooklifts - Marrel Corp<br />
Anthony Liftgates Inc<br />
APSCO<br />
ARB 4x4 Accessories<br />
ARI<br />
ASA/Voyager Camera Systems<br />
ASE (Automotive Service Excellence)<br />
ATC Truck Covers<br />
ATS Fleet Services<br />
ATS Motor Corp<br />
Auto Crane Company<br />
Auto Meter Products Inc<br />
Auto Truck Group<br />
Automotive International Inc<br />
Axalta Coating Systems<br />
B<br />
Barko Hydraulics LLC<br />
BASYS Processing Inc<br />
Bauer Compressors Inc<br />
Beacon Funding<br />
BEAU-ROC Inc<br />
Bedrock Truck Beds<br />
Bennett DriveAway<br />
Bergstrom Inc<br />
The Berkebile Oil Company Inc<br />
Bezares USA<br />
BG Products Inc<br />
Bibeau Enterprises<br />
Blue Ribbon Safety Equipment<br />
Blue Ridge Manufacturing<br />
BOLT Locks by STRATTEC<br />
Boss Industries LLC<br />
BOSS Snowplow<br />
BrandFX Body Company<br />
Brandon Manufacturing<br />
BrickHouse Security<br />
Bridgestone<br />
Brown Industries<br />
Bucher Hydraulics Inc<br />
Buckstop Truckware Inc<br />
Bush Specialty Vehicles Inc<br />
Business France<br />
Buyers Products Co<br />
C<br />
C.E. Niehoff & Co<br />
C.R. Brophy Machine Works Inc<br />
Cadet Truck Bodies<br />
Cam Locker Toolboxes<br />
Car Fibreglass<br />
Cargo Ease Inc<br />
CargoGlide<br />
CARR<br />
Casappa Corporation<br />
Cast Products Inc<br />
The CEI Group<br />
Cequent Performance Products Inc<br />
Certified Cirus Control Systems<br />
CFA Software Inc<br />
Chandler Equipment<br />
Chelsea Products Div of Parker<br />
Chemline Inc<br />
Chevrolet Commercial Vehicles<br />
Chiang Bin Enterprise Co Ltd<br />
Clarke Power Services/Vehicare<br />
Clean Cities - U.S. Dept of Energy<br />
Clean Energy<br />
Clean Seal Inc<br />
Cleveland Vibrator Company<br />
CM Truck Beds<br />
COMEQ Inc<br />
ComeUp USA<br />
Commercial Vehicle Group (CVG)<br />
Compressed Air Systems LLC<br />
Construction Business Owner Magazine<br />
Continental Tire<br />
Convoy Technologies<br />
Copan Co LLC<br />
Cougar Vibration/Div of Martin<br />
Engineering<br />
Coxreels<br />
Crane Composites Inc<br />
Crysteel Manufacturing<br />
CTECH Manufacturing<br />
CTW<br />
Cummins Inc<br />
CURT Manufacturing<br />
Custer Products Ltd<br />
Custom Radio Corporation<br />
D<br />
D&D Instruments<br />
Dakota Bodies<br />
Daws Manufacturing Company/<br />
Better Built<br />
Dayco Products LLC<br />
DECKED LLC<br />
Dejana Truck & Utility Equipment Co Inc<br />
Del City<br />
DEL Hydraulics Inc<br />
Delivery Concepts Inc<br />
DENSO Commercial & Heavy Duty<br />
Derive Efficiency<br />
DewEze Mfg<br />
Dhollandia US LLC<br />
Diamond Roll-Up Door<br />
Diesel Laptops<br />
Dinol<br />
DirectDrive PLUS<br />
Dossier Systems Inc<br />
DPF Remedy<br />
Drive Products/Voth Truck Bodies<br />
DSI Solutions<br />
DSM&T Co<br />
DuraClass<br />
DuraGuard Inc<br />
Dur-A-Lift Inc<br />
Dynatect Manufacturing Inc<br />
E<br />
East Mfg Corp<br />
Eaton<br />
Eberhard Manufacturing<br />
Eberspaecher/Espar<br />
Ebling Snowplows<br />
ECCO<br />
Eco Vehicle Systems<br />
Element Fleet Management<br />
EMKA Inc<br />
Endura Paint<br />
Engineered Bonding Solutions LLC<br />
Engineered Products Group<br />
eNow Inc<br />
Eskridge<br />
ExtendoBed Co<br />
EZ Connector Inc<br />
EZ STAK LLC<br />
EZ Trac<br />
F<br />
Fairview Fittings & Manufacturing Inc<br />
Federal Signal<br />
Fiber-Tech Industries Inc<br />
Fisher Engineering<br />
FLD Inc<br />
Fleet Engineers<br />
Fleet Maintenance Magazine<br />
Flink Company<br />
FORCE America Inc<br />
Ford Commercial Vehicles<br />
Freightliner Custom Chassis<br />
Corporation<br />
Freightliner Trucks<br />
Full Vision Inc<br />
Future Line Manufacturing<br />
G<br />
General Truck Parts & Equipment<br />
Genesis Products/Welformed<br />
Getec Inc<br />
Glasteel<br />
OEM truck chassis<br />
displays<br />
28 worktruckshow.com/floorplan
The Gledhill Road Machinery Co<br />
Gloso Tech Inc<br />
Go Power! by Carmanah<br />
Technologies Corp<br />
The Godwin Group<br />
Golight Inc<br />
Goodall Mfg<br />
GPS Insight<br />
Great Dane<br />
Greater Indiana Clean Cities<br />
Gregory Industries Inc<br />
GRIP Idle Management<br />
Grote Industries<br />
Gruau USA<br />
H<br />
Haltec Corporaton<br />
Hamsar Diversco Inc<br />
Hannay Reels Inc<br />
Hansen International Inc<br />
Harp’s Tarps<br />
Havis Inc<br />
Heavy Duty Lighting<br />
Heavy Motions Inc<br />
Hella Inc<br />
Hellwig Products Co<br />
Henderson Products Inc<br />
Hendrickson International<br />
Henkel Corporation<br />
Hiab USA Inc<br />
Highway Equipment Company<br />
Highway Products Inc<br />
Hiniker Company<br />
Hino Trucks<br />
HIPPO Multipower<br />
Holman Parts Distribution<br />
Hydreco Inc<br />
Hydro-Tek Co Ltd<br />
HYVA Corporation<br />
I<br />
Iconic Metalgear<br />
(Div of Iconic Elements Inc)<br />
Innovative Access Solutions<br />
InPower LLC<br />
Insta-Chain<br />
InterMotive Vehicle Controls<br />
International Truck<br />
Iowa Mold Tooling Co Inc<br />
Ioxus Inc<br />
Isuzu Commercial Truck of America Inc<br />
ITW Adhesives<br />
J<br />
J&J Truck Bodies & Trailers Div of<br />
Somerset Welding & Steel<br />
JD Fulwiler & Co Insurance<br />
Jobox<br />
Jotto Desk<br />
K<br />
K&N Engineering<br />
KampCo Steel Products Inc<br />
Kargo Master Inc<br />
Kelly’s 5 Distribution LLC<br />
Kenworth Truck Company<br />
Keystone Automotive<br />
Kinedyne LLC<br />
KLUBB<br />
Knapheide Manufacturing Company (The)<br />
KS Hydraulic Machinery Co Ltd<br />
Kussmaul Electronics<br />
L<br />
Lanau Industries<br />
LaVanture Products Company<br />
Legend Fleet Solutions<br />
Leyman Lift Gates<br />
Liftmoore Inc<br />
Lightning Systems<br />
LINE-X Protective Coatings<br />
Link Manufacturing Ltd<br />
Littelfuse<br />
LORD Corporation<br />
Lucerix International Corp<br />
M<br />
M&L Worldwide Logistics<br />
M.H. Eby Inc<br />
Mack Trucks Inc<br />
Mailhot Industries<br />
Maintainer Corp of Iowa Inc<br />
Marion Body Works Inc<br />
Masterack<br />
Maxon Lift Corp<br />
Maxxima<br />
MCC Equipment & Service Center<br />
McNeilus CNG Systems & Service<br />
Mechanical Products Company<br />
Mekra Lang North America LLC<br />
Mercedes-Benz Vans<br />
Metcam Inc<br />
Metro Fluid Power<br />
Meyer Distributing<br />
Meyer Products LLC<br />
Mid-State Truck Equipment<br />
Midway Specialty Vehicles<br />
Midwest Truck & Auto Parts Inc<br />
Miller Electric Mfg Co<br />
Millner-Haufen Tool Co<br />
Minimizer<br />
Mitsubishi Fuso Truck of America Inc<br />
MJ DE-YI International LTD<br />
Mobile Desk<br />
Mobile Mounts<br />
Mobileye<br />
Modern WorkTruck Solutions<br />
Mohawk Lifts<br />
Monroe Custom Utility Bodies Inc<br />
Morgan Corporation<br />
Morgan Olson<br />
MORryde International<br />
MS Foster & Associates Inc<br />
MSRC<br />
MTE Hydraulics<br />
Muncie Power Products<br />
The Municipal<br />
Myers Spring Co Inc<br />
N<br />
NAFA Fleet Management Association<br />
Nagy FleetNet Inc<br />
National Alternative Fuels Training<br />
Consortium<br />
National Biodiesel Board<br />
National Fleet Products<br />
National Trailer Dealers Association<br />
NCIF International Merchandising LTD<br />
Nevada Automotive Test Center<br />
New Eagle Control Systems<br />
Next Hydraulics<br />
Nissan Commercial Vehicles<br />
NIST MEP<br />
NLP Parts Inc<br />
Norstar<br />
Nortech Innovative Products<br />
North American Signal Company<br />
NTEA - The Association for the Work<br />
Truck Industry<br />
NTEA’s FMVSS 111 Conformity Test<br />
Demonstration<br />
O<br />
Odyne Systems LLC<br />
Onspot of North America<br />
On-Trux Ltd<br />
Optimo Electronics<br />
Optronics International<br />
ORAFOL Americas Inc<br />
Orscheln Products LLC<br />
P<br />
PACCAR Parts<br />
Palfinger North America Group<br />
Palmer Power & Truck Equipment<br />
The Paneloc Corporation<br />
Par-Kan Company LLC<br />
Parkhurst Manufacturing Co Inc<br />
Peterbilt Motors Company<br />
Peterson Manufacturing Co<br />
Phoenix USA Inc<br />
Pik Rite Inc<br />
Plastic Components Inc<br />
PML Inc<br />
Pollak<br />
Posey Transport Group<br />
Powerbrace Corporation<br />
Power-Packer<br />
POWERWERX<br />
PPG Industries<br />
PRECO Electronics Inc<br />
Premier Manufacturing Company<br />
Pride Bodies LTD<br />
Prime Design, a Safe Fleet Brand<br />
Proheat<br />
Propane Education & Research Council<br />
Propel GPS LLC<br />
ProTech Industries Inc<br />
Pro-Tech Sno Pushers<br />
PRO-VISION Video Systems<br />
Pulltarps Manufacturing<br />
PureGreen Clean Energy Equipment<br />
R<br />
Rack-It Truck Racks<br />
Ram Commercial<br />
RAM Mounts<br />
Ramsey Winch<br />
Ranch Fiberglas Inc<br />
Ranger Design Inc<br />
RC Industries Inc<br />
Reading Truck Group<br />
Rear View Safety<br />
Rearview Systems LLC<br />
Reelcraft Industries Inc<br />
ReTrans Freight<br />
Reyco Granning<br />
RH Ladder (Robert Hydraulique Inc)<br />
Ridewell Corporation<br />
Rigidized Metals Corporation<br />
Ringfeder<br />
Riverside Mfg LLC<br />
RKI Inc<br />
Road Gear Truck Equipment LLC<br />
Rockport Commercial Vehicles<br />
Rollcover<br />
Roll-Rite LLC<br />
Rosco Vision Systems<br />
Rostra Precision Controls<br />
Rotary Lift<br />
ROUSH CleanTech<br />
Royal Adhesives & Sealants<br />
Rugby Manufacturing Co<br />
Rush Truck Centers<br />
RyderRacks<br />
S<br />
SAF-HOLLAND (NEWAY)<br />
Sage Oil Vac Inc<br />
Samlex America<br />
Schmidt<br />
Scott Bader North America<br />
Sensata Technologies-Dimensions<br />
SH Truck Bodies<br />
Sherwin-Williams Automotive Finishes<br />
Signature 4<br />
Signature Series Gas Springs<br />
Silent Drive Inc<br />
Slewmaster Inc<br />
SlideMaster by Innovative Industries<br />
Smartlift USA<br />
Sno-Way International Inc<br />
Sortimo by Knapheide<br />
SoundOff Signal<br />
SpaceKap<br />
Spartan Upfit Services<br />
SpitzLift Manufacturing<br />
Spokane Computer Inc<br />
SSAB<br />
STAHL Truck Bodies<br />
Star Warning Systems<br />
Stellar Industries Inc<br />
Stertil-Koni<br />
Stone Hydraulics, an SPX FLOW Brand<br />
Superior Signals Inc<br />
SuperSprings International Inc<br />
Superwinch LLC<br />
Supreme Corporation<br />
SwapLoader USA Ltd<br />
Swenson Products<br />
Switch-N-Go/AmeriDeck/Bucks<br />
Fabricating<br />
SWS Warning Systems<br />
T<br />
TAFCO Equipment Co<br />
Taylor Pump & Lift<br />
TBP Converting Inc<br />
Techno-Fab 9000 Inc<br />
Telogis<br />
Tenco Inc<br />
Terex Utilities<br />
Terminal Supply Company<br />
Thieman Tailgates Inc<br />
Thunder Creek Equipment<br />
Tiger Cranes/Service Trucks<br />
International<br />
TigerTough Group<br />
Timbren Industries Inc<br />
TODCO<br />
Tomar Electronics Inc<br />
Tommy Gate Company<br />
Tower Structural Laminating<br />
TowMate LLC<br />
TrailerDecking.com<br />
Tramec Sloan<br />
Transfer Flow Inc<br />
Transglobal Door<br />
Trimco/Trim-Gard Company Limited<br />
Trim-Lok Inc<br />
Triple Crown Products<br />
Truck Accessories Group<br />
Truck Covers USA<br />
Truck Paper<br />
TruckCraft Corp<br />
Truck-Lite Co LLC<br />
TruckOffice<br />
U<br />
Ultimate Linings Ltd<br />
Ultimate Power Company<br />
Ultrafab Inc<br />
Unicell Body Company<br />
Unique Truck Accessories<br />
Unity Manufacturing Co<br />
US Tarp<br />
U.S. Truck Body<br />
Utilimaster Corp<br />
Utility Products<br />
V<br />
V SPEC Techno<br />
Valk Manufacturing Company<br />
Valley Truck Centers<br />
Vanair Manufacturing Inc<br />
Vanner Inc<br />
Van’s Electrical Systems<br />
VB-Airsuspension<br />
Velvac Inc<br />
Venchurs Vehicle Systems<br />
Venco Venturo Industries LLC<br />
Verity Rear Vision Systems<br />
VERSALIFT - Time Manufacturing Co<br />
VMAC - Vehicle Mounted Air<br />
Compressors<br />
VT Hackney<br />
Vulcan Scales (Stress-Tek Inc)<br />
W<br />
Wabash National Corporation<br />
Wallace Forge Co<br />
WALTCO Lift Corp<br />
Warn Industries Inc<br />
Warner Bodies<br />
Warren Inc<br />
Wastequip<br />
The Waymire Group<br />
Webasto Thermo & Comfort<br />
North America Inc<br />
Werner Co/Weather Guard<br />
Wescon Controls LLC<br />
Western Mule Cranes<br />
Western Products<br />
Western Sling and Supply Company<br />
Western Star Trucks<br />
Wheeler Bros Inc<br />
Whelen Engineering Co Inc<br />
Whiting Door Manufacturing Corp<br />
Wilcox Bodies Ltd<br />
Work Truck Solutions<br />
Workhorse<br />
WorkWise Software<br />
WW Engineering Inc<br />
X<br />
X2 Green Inc<br />
Xantrex Technology/Schneider Electric<br />
Z<br />
Zone Defense LLC<br />
Exhibitors as of Sept. 28, 2017.<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
29
Attendee registration options<br />
Register online or download a form at worktruckshow.com/waystoregister.<br />
Step 1<br />
Packages<br />
Select your event registration package.<br />
Member<br />
Nonmember<br />
Green Truck Summit<br />
general sessions<br />
Fleet Technical<br />
Congress general<br />
sessions<br />
Concurrent<br />
educational<br />
sessions<br />
Lunch<br />
Green Truck<br />
Summit networking<br />
reception<br />
Opening reception<br />
Concurrent<br />
educational<br />
sessions<br />
Exhibit hall<br />
access<br />
Lunch<br />
Ride-and-Drive<br />
Concurrent<br />
educational<br />
sessions<br />
Exhibit hall<br />
access<br />
Lunch<br />
Ride-and-Drive<br />
Exhibit hall<br />
access<br />
Green Truck<br />
Summit &<br />
Work Truck Show<br />
Conference &<br />
Trade Show<br />
Package<br />
Fleet Technical<br />
Congress &<br />
Work Truck Show<br />
Conference &<br />
Trade Show<br />
Package<br />
Tuesday, Tuesday, March March 6 6<br />
Wednesday, March 7<br />
Thursday, March 8<br />
Friday, March 9<br />
Work Truck Show<br />
Conference<br />
& Trade Show<br />
Package<br />
30 worktruckshow.com/waystoregister<br />
Trade Show<br />
Badge<br />
$359 through Feb. 9, 2018 $359 through Feb. 9, 2018 $269 through Feb. 9, 2018 $0 through Feb. 9, 2018<br />
$389 through Feb. 9, 2018 $389 through Feb. 9, 2018 $299 through Feb. 9, 2018 $25 through Feb. 9, 2018
Step 2<br />
Customize.<br />
Customize your Work Truck Show experience by adding any<br />
of these education and networking opportunities.<br />
Advance prices in effect through Feb. 9, 2018.<br />
Member<br />
Nonmember<br />
Tuesday, March 6<br />
Opening reception<br />
$89<br />
$109<br />
Lean 101: Straightforward Approach to Lean<br />
Implementation for Truck Equipment Upfitters<br />
Generation Next Leadership Workshop<br />
& Networking Reception<br />
$149<br />
Wednesday, March 7<br />
$25<br />
$149<br />
$25<br />
Fleet Management 101<br />
President’s Breakfast<br />
$149<br />
Thursday, March 8<br />
$79<br />
$149<br />
$99<br />
LTAP Fleet Educational Program:<br />
The Work Truck in the Work Zone<br />
$0 with any Conference & Trade Show Package | $49 without Package<br />
Lean 201: The Kata Journey – Daily Practice<br />
for Scientific Thinking, Mindset and Culture<br />
$149<br />
$149<br />
Step 3<br />
Review.<br />
Review your order and remember to<br />
include a promo code, if you have one.<br />
Step 4<br />
Questions?<br />
Contact us (800-441-6832 or registrar@ntea.com)<br />
if you have any questions.<br />
Experience Indy<br />
NTEA is pleased to continue hosting The Work Truck Show in<br />
Indianapolis, which boasts one of the nation’s safest and most<br />
vibrant downtown areas. Located in the heart of the city, Indiana<br />
Convention Center is connected by skywalk to a four-story urban<br />
shopping mall and surrounded by more than 200 restaurants and<br />
clubs, well-known sports venues and a 10-block state park.<br />
#worktrucks18 | #greentrucks18 | #fleets18<br />
31
37400 Hills Tech Drive<br />
Farmington Hills, MI 48331<br />
LET’S GET<br />
TO IT<br />
March 6–9, 2018 Indianapolis, IN<br />
Sessions begin March 6 Exhibit hall open March 7–9<br />
800-441-6832 | worktruckshow.com<br />
Copyright © 10/2017 NTEA