View our digital version online at www.cicm.com Log on to the Members’ area, and click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> <strong>magazine</strong>’ Just another great reason to be a member <strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK and international CICM membership, as well as additional subscribers The Recognised Standard www.cicm.com The | Recognised +44 (0)1780 Standard / www.cicm.com 722901 / November | editorial@cicm.com <strong>2017</strong> / PAGE 62
Cr£ditWho? CICM Directory of Services FOR INFORMATION, OPTIONS AND PRICING PLEASE EMAIL: anthony.cave@cabbell.co.uk ANTI MONEY LAUNDERING COLLECTIONS LEGAL CONSULTANCY THE ONLY AML RESOURCE YOU NEED SmartSearch Harman House, Station Road, Guiseley, Leeds, LS20 8BX T: 01132387660 F: 0113 238 7669 E: info@smartsearchuk.com W: www.smartsearchuk.com KYC, AML and CDD all rely on a combination of deep data with broad coverage, highly automated flexible technology with an innovative and intuitive customer interface. Key features include automatic Worldwide Sanction & PEP checking, Daily Monitoring, Automated Enhanced Due Diligence and pro-active customer management. Choose SmartSearch as your benchmark. COLLECTIONS Controlaccount PLC Compass House, Waterside Hanbury Road, Bromsgrove B60 4FD T: 01527 549522 (Sales dept) E: sales@controlaccount.com W:www.controlaccount.com Controlaccount has over 30 years of <strong>Credit</strong> <strong>Management</strong> and Debt Recovery experience, helping National and International SMEs and blue chip organisations, across a wide range of sectors. We provide a fast, proactive collection service on a no-collection, no-fee basis, and for some clients a zero cost option, utilising the late payment act to fund collection procedures. Our trained collectors take into account your need to recover debts, whilst maintaining your reputation and preserving customer relationships. If we can’t recover your outstanding debts through our collection process, then our service won’t cost you a penny; and with our additional in-house legal & Trace service as well as our credit reporting and corporate monitoring services we are ready to help you every step of the way. Atradius Collections Ltd 3 Harbour Drive, Capital Waterside, Cardiff Bay, Cardiff, CF10 4WZ United Kingdom T: +44 (0)2920 824700 W: www.atradiuscollections.com/uk/ Atradius Collections Ltd is an established specialist in business to business collections. As the collections division of the Atradius Crédito y Caución, we have a strong position sharing history, knowledge and reputation. Annually handling more than 110,000 cases and recovering over a billion EUROs in collections at any one time, we deliver when it comes to collecting outstanding debts. With over 90 years’ experience, we have an in-depth understanding of the importance of maintaining customer relationships whilst efficiently and effectively collecting monies owed. The individual nature of our clients’ customer relationships is reflected in the customer focus we provide, structuring our service to meet your specific needs. We work closely with clients to provide them with a collection strategy that echoes their business character, trading patterns and budget. For further information contact: Hans Meijer, UK and Ireland Country Director (hans.meijer@atradius.com). Blaser Mills LLP Rapid House 40 Oxford Road, High Wycombe, Buckinghamshire. HP11 2EE T: 01494 478660/478661 E: Jackie Ray jar@blasermills.co.uk or Gary Braathen gpb@blasermills.co.uk W: www.blasermills.co.uk Established in 1888, leading multi-disciplinary law firm Blaser Mills specialises in services for businesses and individuals. The Firm has particular expertise in Dispute Resolution and Debt Recovery working with experienced credit managers and finance directors providing solutions to both contested and uncontested claims. Blaser Mills provides an experienced team including CICM qualified legal representatives and the Firm is cited in the Legal 500 law directory based on quality of work and strong client feedback. Offices in Aylesbury, London (Central), London (Harrow), Old Amersham, Rickmansworth, Staines-on-Thames. Lovetts Solicitors Lovetts, Bramley House, The Guildway, Old Portsmouth Road, Guildford, Surrey GU3 1LR T: +44(0)1483 457500 E: info@lovetts.co.uk W: www.lovetts.co.uk Lovetts has been recovering debts for 30 years! When you want the right expertise to recover overdue debts why not use a specialist? Lovetts’ only line of business is the recovery of business debts and any resulting commercial litigation. We provide: • Letters Before Action, prompting positive outcomes in more than 80 percent of cases • Overseas Pre-litigation collections with multi-lingual capabilities • 24/7 access to our online debt management system ‘CaseManager’ Don’t just take our word for it, here’s recent customer feedback: “...All our service expectations have been exceeded...” “...The online system is particularly useful and is extremely easy to use... “...Lovetts has a recognisable brand that generates successful results...” STRIPES SOLICITORS LIMITED St George’s House, 56 Peter Street, Manchester, M2 3NQ W: www.stripes-solicitors.co.uk T: 0161 832 5000 95percent success rate in disputed litigation cases over several decades Stripes technical excellence, tenacity and commercial insight has led to this 95 percent success rate over several decades. We have been particularly recommended as a leading law firm by the Legal 500 in the litigious field for representing clients with significant and complex issues. Our specialist commercial debt recovery and insolvency team work with businesses ranging from SMEs to larger PLCs recovering business debts on a no cost or fixed fee basis and often recovering debts within days. We aim to understand your business and tailor our services to suit your requirements. Our online service provides you with 24/7 access to manage your account, to upload new debtor cases and to generate new legal instructions. Sanders Consulting Associates Ltd T: +44(0)1525 720226 E: enquiries@chrissandersconsulting.com W: www.chrissandersconsulting.com Sanders Consulting is an independent niche consulting firm specialising in leadership and performance improvement in all aspects of the order to cash process. Chris Sanders FCICM, the principal, is well known in the industry with a wealth of experience in operational credit management, billing, change and business process improvement. A sought after speaker with cross industry international experience in the business-to-business and businessto-consumer markets, his innovative and enthusiastic approach delivers pragmatic people and process lead solutions and significant working capital improvements to clients. Sanders Consulting are proud to manage CICMQ on behalf of and under the supervision of the CICM. COURT ENFORCEMENT SERVICES Court Enforcement Services Wayne Whitford – Director M: +44 (0)7834 748 183 T : +44 (0)1992 663 399 E : wayne@courtenforcementservices.co.uk W: www.courtenforcementservices.co.uk High Court Enforcement that will Empower You! We help law firms and in-house debt recovery and legal teams to enforce CCJs by transferring them up to the High Court. Setting us apart in the industry, our unique and Award Winning Field Agent App helps to provide information in real time and transparency, empowering our clients when they work with us. • Free Transfer up process of CCJ’s to High Court • Exceptional Recovery Rates • Individual Client Attention and Tailored Solutions • Real Time Client Access to Cases CREDIT INFORMATION <strong>Credit</strong>safe Business Solutions Bryn House, Caerphilly Business Park, Van Rd, Caerphilly, CF83 3GG T: 0292 088 6500. E: ukinfo@creditsafeuk.com W: www.creditsafeuk.com <strong>Credit</strong>safe is Europe’s most used supplier of credit & business intelligence. <strong>Credit</strong>safe have helped over 60,000 customers across Europe and the USA with a range of products which includes our UK, European and International Company <strong>Credit</strong> Reports, which reach over 129 countries and 90m companies; customer and supplier Risk Tracker and our 3D Ledger product which has captured over 35 million Trade Payment Data Experiences since its launch in 2012. All of which will help companies manage their exposure to risk, make informed decisions in relation to credit limits whilst looking at how you can identify gaps within your sales ledger to prioritise collections and leverage sales. continues on page 64 > The Recognised Standard / www.cicm.com / November <strong>2017</strong> / PAGE 63