AnnuAl RepoRt 2011
AnnuAl RepoRt 2011
AnnuAl RepoRt 2011
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10<br />
dIstInctIve reFInIng servIces<br />
The Refining Division specializes in<br />
recovering gold, silver and platinum<br />
group metals from a wide range of<br />
precious-metal bearing materials.<br />
Depending on the precious metal<br />
content, these materials are either<br />
high-grade metallic such as gold and<br />
silver dore, karat gold and platinum<br />
scrap, or low-grade materials such as<br />
workshop wastes, spent metal catalysts,<br />
electroplated metallic scrap or<br />
electronics scrap. The materials come<br />
from bullion and central banks, mines,<br />
recyclers, dealers and industries generating<br />
precious metal waste. On arrival<br />
at the refinery, the materials are first<br />
homogenized, sampled and assayed<br />
by highly skilled assayers. In the Swiss<br />
operation, the analysis is performed by<br />
sworn assayers trained and controlled<br />
by the Swiss Central Office for Precious<br />
Metals Control. In addition, our labora-<br />
tory has been accredited by the Swiss<br />
Federal Office of Metrology (METAS)<br />
for precious-metal analysis.<br />
When the precious-metal content has<br />
been settled with the customer, the<br />
scrap is fed into refining processes. The<br />
fine metal resulting from the processes<br />
is then converted into bullion products<br />
which are accredited with LBMA,<br />
LPPM, TOCOM, COMEX, Shanghai,<br />
Dubai and other major markets. Metalor<br />
makes the whole range of cast and<br />
minted bars as well as speciality products<br />
such as high-purity gold (above<br />
99.999% pure), semi-finished alloy<br />
products, silver powders, platinum and<br />
palladium salts.<br />
The Refining Division operates four<br />
refineries located in Switzerland, the<br />
USA and China (Hong Kong and<br />
Suzhou). In addition, it has evaluation<br />
centers and sales offices around<br />
the world in major markets, providing<br />
extra convenience for our customers.<br />
No matter where our customers are<br />
located, our proactive and experienced<br />
sales teams are close enough to deliver<br />
distinctive services including refining,<br />
bullion products selling, trading and<br />
metal management.<br />
MeetIng custoMer needs<br />
In order to maintain its reputation for<br />
Swiss excellence, the Refining Division<br />
has been continuously improving the<br />
quality of its services and products<br />
by listening to and understanding our<br />
customers’ requirements and expectations.<br />
Continuous investment in new<br />
refining technologies has significantly<br />
improved refining efficiency in terms of
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