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BizBahrain Magazine Nov-Dec 2017

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<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

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Developer:<br />

Exclusive Sales Agent:<br />

2 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

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4 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

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CONTENTS <strong>Nov</strong>ember - <strong>Dec</strong>ember <strong>2017</strong><br />

14 | Pioneer in Economic Diversification<br />

Recognized as a key regional services hub, Bahrain’s progressive<br />

regulatory framework, educated workforce and significantly lowercost<br />

environment has continued to attract international and<br />

regional companies seeking a regional base to engage with the<br />

wider GCC and beyond.<br />

FEATURES<br />

18 | Innovative Real Estate Strategies<br />

Metropolitan Holdings<br />

22 | Fintech new Frontier for Islamic Finance<br />

Interview with Ashar Nazim<br />

Managing Director, Finocracy Bahrain<br />

26 | The Mobile App that will make Parking a whole lot Easier<br />

Interview with Omar Salah Alkhan<br />

Managing Partner, ParkPoint<br />

30 | Re-Aligning the Concept of Luxury<br />

Interview with David McGoldrick<br />

General Manager, EuroMotors - BMW Group, Rolls Royce, Ferrari & Maserati<br />

36 | At the Heart of the Operation<br />

Interview with Narjes Farookh Jamal<br />

Executive Director of Operations Bahrain Bourse<br />

6 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


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<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

Enterprise support<br />

7


CONTENTS<br />

<strong>Nov</strong>ember - <strong>Dec</strong>ember <strong>2017</strong><br />

40 | Innovation by Design<br />

Interview with Felipe Yofre<br />

CEO & Senior Architect, INTEC Bahrain<br />

42 | ONE-STOP-SHOP for Currency and Money Transfer<br />

Interview with Jacqueline Nosworthy<br />

General Manager for Bahrain, Travelex<br />

44 | Improving Profitability Through Asset Optimization<br />

Interview with Antonio Pietri<br />

President and CEO, AspenTech<br />

48 | Bahraini Author Receives the Quilly Award<br />

Interview with Mohamed Isa<br />

Author<br />

50 | Connecting UK and Bahraini Scientists<br />

Interview with Dr. Hanan Al-Buflasa<br />

Assistant Professor, University of Bahrain<br />

52 | Energy Investments for the Region<br />

Interview with Irina Duisimbekova, President & Founder of Licorne Energy<br />

Omar Minhaj, President & Founder of Flamingo Oil<br />

56 | Project Review<br />

Metropolitan Holdings<br />

8 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

9


CONTENTS<br />

<strong>Nov</strong>ember - <strong>Dec</strong>ember <strong>2017</strong><br />

58 | Bahrain’s Real Estate Sector Driven by Investment<br />

and Regulatory Reforms<br />

OBG Business Report<br />

60 | Bahrain Bay’s Steady Rise as the New Focal Point of the Capital<br />

CBRE Real Estate Analysis<br />

62 | The Death of Rent Control<br />

ASAR Corporate Law Analysis<br />

64 | The Next Generation of E-Commerce<br />

Expert Opinion Information Technology<br />

70 | The Enduring Appeal of Jewellery Arabia<br />

Interview with Fawzi Al Shehabi<br />

Director of Sales and Marketing<br />

74 | BJC Signature Brand Boutiques<br />

Interview with Mohammed Shirazi<br />

Bahrain Jewellery Center (BJC)<br />

78 | Preserving Bahrain’s Pearl Legacy<br />

Interview with Vijay Shah<br />

Al Hashimi Pearls<br />

10 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

11


CHAIRMAN'S MESSAGE<br />

Nearly a decade after the financial crisis brought an era to an end, the global<br />

economic environment remains challenging. Nonetheless, the efforts that have<br />

been undertaken by Bahrain to restructure and diversify its economy, while being<br />

cautiously optimistic about the future, shows how dynamic the kingdom has been<br />

in its approach.<br />

In the backdrop of these difficult yet hopeful times, it is with a sense of great pride<br />

that we celebrate the 46th National Day of the Kingdom of Bahrain and the 18th<br />

Accession Day anniversary of His Majesty King Hamad bin Isa Al Khalifa. Through<br />

exemplary effort, the leadership and government has kept us on course, resolute<br />

that nothing is impossible if we work towards it with unity and a cohesive vision.<br />

Watch out for our special commemorative bizbahrain National Day Supplement,<br />

which will celebrate in words and images the history and accomplishments of our<br />

nation.<br />

The end of the year is a time when we take a step back in retrospect and hindsight.<br />

We are proud to look back on some extraordinary moments - we have conducted<br />

interviews with exemplary leaders and out-of-the-box achievers; we have<br />

participated in landmark events, like the first Bahrain International Defence<br />

Exhibition and Conference (BIDEC <strong>2017</strong>) as the local media agency; we have had<br />

the honour of presenting the magazine at the highest offices in the country. It has<br />

indeed been a year filled with memorable moments.<br />

In the last year, bizbahrain has moved from strength to strength improving our<br />

content through more incisive interviews, analysis and research. This issue is<br />

a mega year-end read with an in-depth round up of the economy and a number<br />

of interviews with key personalities who have made a difference, sharing their<br />

insights and drawing us into the challenges and high points they have experienced<br />

in the last year.<br />

Greetings to His Majesty King Hamad bin Isa al Khalifa,<br />

His Royal Highness Prime Minister Prince Khalifa bin Salman Al Khalifa,<br />

His Royal Highness Crown Prince Salman bin Hamad Al Khalifa,<br />

and to the people of Bahrain on the occasion of the 46th National Day.<br />

Adel Al Safar<br />

Chairman<br />

Write to the Publisher: info@bizbahrain.com<br />

12 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


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<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong> 13


THE TEAM<br />

Publishing House<br />

General Manager<br />

Group Editor<br />

Production &<br />

Circulation Manager<br />

Senior Designer<br />

Business Development<br />

Digital Media Developer<br />

Editorial Contributors<br />

Production and Layout<br />

Video Augmentation<br />

Printed at<br />

In Association with<br />

Sultan Al Sharabaty<br />

sultan@bizbahrain.com<br />

Reena Abraham<br />

reena@bizbahrain.com<br />

Sameer Asif Butt<br />

sameer@bizbahrain.com<br />

Ashjad Azeez<br />

ashjad@bizbahrain.com<br />

Rosemarie Gala<br />

rose@bizbahrain.com<br />

Muhammad Zahid<br />

zahid@infotouch.com.bh<br />

+973 3992 3321 bizbahrain<br />

Dr. Jassim Haji, Simone Del Nevo, Heather Longden,<br />

Dr. Alex R. Suchy von Weissenfeld, Mohamed Isa,<br />

Jose Paul Martin, Ali Al Aradi<br />

Dar Akhbar Al Khaleej, Kingdom of Bahrain<br />

Farouk Almoayyed<br />

Honorary Chairman<br />

Ahmed Sabah Al-Saloom<br />

Chairman of the Society<br />

info@bizbahrain.com<br />

www.bizbahrain.com<br />

Read more on: www.bizbahrain.com<br />

The opinions and views contained in this publication by the journalists, writers and the interviewee are not necessarily those of the publishers. All efforts have been<br />

made to ensure accuracy of the information contained in this publication. However bizbahrain cannot accept legal responsibility for any error or omission.<br />

14 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

15


Focus Feature | Economy Review <strong>2017</strong><br />

PIONEER IN ECONOMIC<br />

DIVERSIFICATION<br />

by Reena Abraham<br />

Recognized as a key regional<br />

services hub, Bahrain’s progressive<br />

regulatory framework, educated<br />

workforce and significantly lower-cost<br />

environment has continued to attract<br />

international and regional companies<br />

seeking a regional base to engage with<br />

the wider GCC and beyond. Bahrain is<br />

now in the process of overhauling its<br />

subsidy framework while seeking new<br />

income streams in a long-standing<br />

diversification strategy to overcome the<br />

reliance on hydrocarbon resources for<br />

revenues - challenging prospects in an<br />

economy renowned for generous social<br />

support and low taxation.<br />

A major focus for the government in<br />

the past years has been moving the role<br />

of the public sector from investor and<br />

operator, to regulator and facilitator. Many<br />

of the reforms that Bahrain has carried<br />

out have been focussed on creating<br />

an environment to allow the private<br />

sector to become the engine for growth,<br />

and for the public sector to be a smart<br />

and focussed enabler of development<br />

and diversification. The non-oil sector<br />

expansion has remained the major driver<br />

of economic expansion and job creation.<br />

More than 80 percent of GDP already<br />

comes from non-oil sectors currently,<br />

with overall non-oil sector growth<br />

reaching 4.4% in the first quarter of <strong>2017</strong>,<br />

up from 3.7% during 2016, according to the<br />

Bahrain Economic Quarterly published<br />

by the Bahrain Economic Development<br />

Board (EDB).<br />

This growth was driven by strong<br />

performance across the non-oil private<br />

sector, with momentum continuing to be<br />

supported by large-scale infrastructure<br />

projects. Overall, during the first three<br />

months of <strong>2017</strong> the Bahraini economy<br />

expanded by 2.9%, in line with the 3%<br />

pace seen in 2016 as a whole.<br />

The first three months of <strong>2017</strong> saw<br />

particularly strong growth in the hotels<br />

and restaurants, financial services and<br />

transportation and communications<br />

industries. Hotels and restaurants<br />

emerged as the fastest growing single<br />

sector during Q1, posting a 12.3% yearon-year<br />

real rate of expansion and<br />

financial services continued along its<br />

strong growth trajectory reported last<br />

year, posting an annual expansion of<br />

8.3% at the end of Q1 compared to 5.2%<br />

Q on Q in 2016. The transportation and<br />

communications sector also performed<br />

strongly, with an annual real growth rate<br />

of 8.2% in Q1.<br />

Underpinning the near term<br />

momentum in Bahrain’s non-oil economy<br />

is the large amount of investment in<br />

infrastructure that the Kingdom is<br />

experiencing. This includes the USD3bn<br />

16 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Focus Feature | Economy Review <strong>2017</strong><br />

Alba Line 6 project - which is set to<br />

create the world’s largest single-site<br />

aluminium smelter. USD1.1bn is being<br />

invested in the airport modernization<br />

programme and a further USD335m<br />

earmarked for a new Banagas gas plant.<br />

Expressions of interest have been<br />

solicited for the construction of the<br />

King Hamad Causeway which will add<br />

to the existing King Fahd Causeway,<br />

connecting Bahrain to Saudi Arabia<br />

and serving as a platform for the GCC<br />

railway.<br />

Active projects that are part of<br />

the GCC Development Fund also saw<br />

a further increase in their aggregate<br />

value. The cumulative total worth of GCC<br />

Development Fund projects that had<br />

broken ground by Q2 of <strong>2017</strong> reached<br />

around USD3.2bn. This marks a 111.3%<br />

increase on the active pipeline from Q1<br />

of 2016.<br />

From the Bahrain Economic<br />

Development Board’s perspective,<br />

the core mandate has been to attract<br />

investment to Bahrain in order to create<br />

sustainable economic growth and high<br />

quality jobs. The EDB has narrowed<br />

down the focus to five key sectors where<br />

Bahrain offers particular competitive<br />

advantages and where there is strong<br />

potential for growth: financial services;<br />

information and communications<br />

technology (ICT); tourism; transportation<br />

and logistics; and manufacturing.<br />

What links all of them is that they<br />

are areas where Bahrain has something<br />

to offer businesses - areas with a real<br />

demand and factors underpinning the<br />

growth in that demand in the coming<br />

years. Looking to the future, Bahrain is<br />

focussed on a few key areas to make<br />

sure it builds on the opportunities<br />

and maintains a positive economic<br />

trajectory. There is a strong emphasis<br />

on regulatory reform to ensure that the<br />

business environment in the kingdom<br />

is truly conducive to the formation and<br />

growth of companies.<br />

Source: Bahrain Economic Quarterly (EDB)<br />

Despite increasing regional<br />

competition, Bahrain maintains<br />

its position as regional leader for<br />

conventional and Islamic finance, and the<br />

fast growing FinTech industry.<br />

After weathering the tumultuous<br />

economic environment and changing<br />

regulatory landscape of the previous year,<br />

Bahrain’s sharia-compliant financial<br />

institutions continue to expand in the<br />

domestic market and beyond, while<br />

activity in the newly reinforced shariacompliant<br />

insurance sector is well<br />

positioned to continue along a trajectory<br />

of premium growth, outstripping that of<br />

its conventional counterparts.<br />

The CBB and the Bahrain Bourse<br />

(BHB) have recently leveraged the<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

17


Focus Feature | Economy Review <strong>2017</strong><br />

kingdom’s reliable pipeline of shariacompliant<br />

debt offerings to broaden the<br />

range of activity on Manama’s exchange.<br />

In January 2015 the BHB launched a new<br />

mechanism, the first of its kind in the<br />

Middle East, which allows both individual<br />

retail investors and institutions -<br />

domestic and foreign - to directly<br />

subscribe to government issuances of<br />

sukuk and bonds through registered<br />

brokers, and thereafter trade them on the<br />

secondary market at the BHB.<br />

FinTech businesses got a significant<br />

boost, when the Central Bank of Bahrain<br />

(CBB) initiated two new license types<br />

in 2014- payment services and card<br />

processing services - marking the entry<br />

of non-banking companies into banking<br />

services. To date Bahrain has issued<br />

14 licenses for these two activities.<br />

Earlier this year, CBB announced new<br />

regulations to create a regulatory sandbox<br />

that will allow startups and FinTech firms<br />

to test and experiment their banking<br />

ideas and solutions. The creation of<br />

the regulatory sandbox provides an<br />

opportunity for FinTech businesses<br />

around the world to expand and thrive in<br />

the Gulf, strengthening Bahrain’s position<br />

as a hub. The framework provides a<br />

virtual space for companies to test their<br />

technology-based innovative solutions,<br />

and is open to existing CBB licensees<br />

and other local and foreign firms for a<br />

testing duration of nine months, with a<br />

maximum extension of three months.<br />

The launch of Bahrain FinTech Bay<br />

(BFB), the largest dedicated FinTech<br />

hub in the Middle East and Africa<br />

further substantiated the efforts.<br />

The new hub launched by Bahrain<br />

Economic Development Board (EDB) in<br />

partnership with FinTech Consortium<br />

(FTC), aims to further the development<br />

and acceleration of FinTech firms<br />

as well as the interaction between<br />

investors, entrepreneurs, government<br />

bodies and financial institutions. It<br />

will provide a physical hub to incubate<br />

insightful, scalable and impactful<br />

FinTech initiatives through innovation<br />

labs, acceleration programmes, curated<br />

activities, educational opportunities and<br />

collaborative platforms.<br />

GLOBAL REVIEW<br />

In the World Bank’s <strong>2017</strong> “Doing<br />

Business” Report, Bahrain ranked 63rd<br />

Bahrain Business<br />

Confidence Index, 2-3Q17<br />

Q2<br />

Optimistic Neutral Pessimistic<br />

Q3<br />

Source: Information & eGovernment Authority<br />

in the world for ease of doing business<br />

and 4th for paying taxes. In the World<br />

Economic Forum’s 2016-17 Global<br />

Competitiveness Index, it again ranked<br />

48th globally for its strong institutions,<br />

infrastructure, market efficiencies, and<br />

business sophistication.<br />

EDB reports reveal that more than<br />

US$200million worth of investment was<br />

brought into Bahrain’s manufacturing<br />

and logistics sector in the first half of<br />

<strong>2017</strong>. The investments are expected to<br />

create approximately 1,000 jobs over the<br />

next three years. The growth follows a<br />

substantial increase in the number of<br />

international businesses looking to use<br />

Bahrain as a hub to access and seize the<br />

regional opportunities offered in the GCC<br />

market and beyond.<br />

HIGH PERFORMANCE SECTORS<br />

Logistics sector is a key sector thanks<br />

to the country’s strategic location and<br />

connectivity to key markets. The Khalifa<br />

bin Salman Port is the most efficient in<br />

the region according to the EDB, with an<br />

efficient and speedy container clearance<br />

lag. The key logistics processing zones<br />

Bahrain International Airport, Khalifa Bin<br />

Salman Port, Bahrain Investment Park<br />

and Bahrain Logistics Zone are all within<br />

easy reach of the vital international<br />

link, which is the Eastern Province of<br />

Saudi Arabia through the King Fahd<br />

Causeway. The growing logistics and<br />

transport sector have also facilitated<br />

growing manufacturing activity. Trade<br />

and economic agreements with over 60<br />

countries, a steady supply of specialist,<br />

skilled and semi skilled labour, and<br />

tax free and duty free incentives have<br />

increased the pull of Bahrain as a<br />

manufacturing option.<br />

Mondelez International, one of the<br />

world’s largest snacks companies, is<br />

building one of its global manufacturing<br />

and distribution hubs in Bahrain - a<br />

state-of-the-art biscuit production plant<br />

that will produce the famous brands<br />

Oreo, Ritz and TUC - in order to meet the<br />

growing demand in the Middle East and<br />

Africa. The plant will generate 200 jobs<br />

in its initial phase. This is the second<br />

investment by Mondelez in Bahrain in<br />

less than 10 years where in 2008 they<br />

have launched a 60,000-ton production<br />

facility for Kraft cheese and Tang<br />

products that exports to 47 countries<br />

including the United States. Both<br />

investments by Mondelez are located at<br />

Bahrain International Investment Park<br />

(BIIP), one of the most developed and<br />

modern industrial parks in the region.<br />

The trend continued with leading GCC<br />

textile and fashion distribution company<br />

Armada Group starting construction of<br />

its regional distribution centre in the<br />

Bahrain Logistics Zone (BLZ), investing<br />

over $50 million and creating 400<br />

direct jobs over the next three years<br />

for Bahrainis. The BLZ is strategically<br />

located close to the Khalifa bin Salman<br />

Port, allowing Bahrain to have the<br />

shortest travel time in the region between<br />

its export hubs and logistics zones. The<br />

Kingdom’s strong regional transport links<br />

and its strategic geographical position<br />

provides easy access to the $1.5 trillion<br />

GCC economy, proving an attractive<br />

location for international logistics<br />

companies.<br />

Other important investments this<br />

year include ECU Worldwide, SMSA<br />

Express, Elsewedy Electric, Mennekes,<br />

Sonmez Metal, Tsinx Environment<br />

Technology, Almajdouie Holding, Lals<br />

Group, as well as expansion investments<br />

by several companies including Kuehne +<br />

Nagel, Sandvik, and Agility Logistics.<br />

The recent investments are also<br />

supported by a significant programme of<br />

infrastructure investment and reforms<br />

across a number of sectors, which have<br />

served to enhance Bahrain’s reputation<br />

as a ‘Gateway to the Gulf’. In the World<br />

Bank’s Doing Business <strong>2017</strong> report,<br />

Bahrain was also named as one of ten<br />

18 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Focus Feature | Economy Review <strong>2017</strong><br />

Sectoral Composition of Growth<br />

Source: Information & e-Government Authority<br />

2015 2016 <strong>2017</strong><br />

YoY growth, % Annual Annual Q1 Q2 H1<br />

Crude Pet. & Nat.<br />

Gas<br />

-0.1 -0.1 -3.3 -0.5 -1.9<br />

Manufacturing 3.2 1.3 0.4 -1.9 -0.8<br />

Construction 5.9 5.7 4.6 -0.1 2.2<br />

Trade 2.1 3.0 3.6 5.6 4.6<br />

Hotels &<br />

Restaurants<br />

3.0 2.0 12.3 13.4 23.9<br />

Transp. & Comm’s 6.8 3.2 8.2 5.9 7.0<br />

Social & Pers. Serv. 3.5 9.1 10.1 9.8 9.9<br />

Real Est. & Bus. Act. 1.7 2.8 4.5 5.3 4.9<br />

Finance 4.5 5.2 8.3 7.6 7.9<br />

Government 2.2 2.5 2.6 3.6 3.1<br />

Other 7.9 3.6 6.6 5.6 6.1<br />

GDP 2.9 3.2 3.5 3.3 3.4<br />

countries improving the most in three<br />

or more areas, one of which was “trading<br />

across borders,” a critical factor for<br />

manufacturing companies exporting<br />

their goods to the regional market. This<br />

is in large part due to the consistent work<br />

to improve infrastructure and streamline<br />

procedures at the King Fahd Causeway.<br />

Bahrain’s manufacturing,<br />

transportation and logistics sector is<br />

currently one of the largest contributors<br />

to the country’s GDP, and accounted<br />

for 20.3% of 2016 GDP, and the sector<br />

continues to grow at a significant<br />

rate. Further investments, such as the<br />

ongoing modernization and expansion<br />

of Bahrain International Airport, the<br />

building of a second causeway to<br />

Saudi Arabia and additional regulatory<br />

reforms are expected to further increase<br />

regional and global connectivity, while<br />

making the economy more efficient and<br />

productive, and more competitive at a<br />

global level.<br />

NEW ARRIVALS<br />

AWS, part of Amazon, providing<br />

cloud data storage to more than a million<br />

customers in 190 countries, announced<br />

plans to create cloud infrastructure in<br />

Bahrain to serve the Middle East that<br />

will be operational by early 2019. The<br />

new AWS Middle East (Bahrain) Region<br />

will incorporate three Availability Zones,<br />

a means to ensure greater speed and<br />

reliability than through a single data<br />

centre. Gulf businesses will now find it<br />

easier to take on the world. Via AWS’s<br />

cloud infrastructure, they will be able to<br />

run serious workloads (data processing,<br />

storage and sharing) in ways that weren’t<br />

previously possible.<br />

His Royal Highness Prince Salman<br />

bin Hamad Al Khalifa, Crown Prince of<br />

Bahrain, First Deputy Prime Minister,<br />

and Chairman of the Bahrain Economic<br />

Development Board, commented on the<br />

occasion, “Today’s announcement is a<br />

significant moment for Bahrain and the<br />

region. For the Kingdom, the expansion<br />

of regional cloud capacity builds upon<br />

a business environment that is already<br />

driving innovation and entrepreneurship,<br />

using technology to accelerate economic<br />

diversification in Bahrain. Through<br />

improved efficiencies, access to new<br />

career opportunities, and helping to<br />

enhance the delivery of government<br />

services, this marks further realization of<br />

the principles of sustainability, fairness,<br />

and competitiveness that form the core<br />

of Bahrain’s 2030 Vision.”<br />

Economic forums such as the<br />

Italian-Arab Business Forum to which<br />

Bahrain sent a delegation for the<br />

first time, have proved to be effective<br />

platforms to promote Bahrain’s<br />

proposition internationally and invite<br />

the international community to invest<br />

in Bahrain, while also discussing further<br />

policies the country can take in order to<br />

boost foreign investments.<br />

“Bahrain was a pioneer in<br />

recognizing the importance of economic<br />

diversification in the region. The oil<br />

sector now comprises less than 20% of<br />

total GDP, evidence that Bahrain today<br />

enjoys a business-friendly environment<br />

to investors across a multitude of<br />

economic sectors,” said Khalid Al<br />

Rumaihi, CEO of Bahrain Economic<br />

Development Board.<br />

In a world characterized by rapid<br />

and often disruptive change the creation<br />

of a strong, technology-led start-up<br />

ecosystem has helped prepare for the<br />

economy of the future, capitalizing on<br />

key competitive advantages, like the<br />

qualified human capital available in the<br />

kingdom.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

19


Focus Feature | Metropolitan Holdings<br />

INNOVATIVE<br />

REAL ESTATE<br />

STRATEGIES<br />

Metropolitan Holdings is a dynamic company<br />

involved in property development, international<br />

real estate investment, property & facility<br />

management, civil construction, interior design/fit-out,<br />

infrastructure, MEP and related services.<br />

Metropolitan Holdings is known for its innovative<br />

approach to the real estate sector where it strives to<br />

differentiate itself through iconic developments across<br />

the Kingdom of Bahrain together with unique and<br />

exclusive investment opportunities in the UK offering<br />

various premier developments with unbeatable returns.<br />

The company provides broad range of services to<br />

the real estate and construction sector through its<br />

subsidiaries and business partners under its umbrella.<br />

METROPOLITAN PROJECTS<br />

DEVELOPMENT<br />

Established with a view to provide a comprehensive<br />

property development service which is delivered<br />

through our team and sister companies across a wide range<br />

of markets. Whether it is a completely new development or<br />

a renovation of an existing development, our team has the<br />

expertise to deliver and excel to ensure the project will be<br />

completed on time, on budget and in exceeding expectations.<br />

The combination of local knowledge and international<br />

presence gives us a unique strength and flexibility to offer<br />

an integrated capability - including construction, Design<br />

and Build, the securing of finance as<br />

well as early contract involvement. Our creative approach<br />

and ability to deliver a consistently high standard of service<br />

underpins the durability of our customer relationships.<br />

Experienced in managing a wide range of projects, we have<br />

the expertise to deliver all kinds of sustainable projects,<br />

from residential, commercial to industrial projects.<br />

www.mhcwll.com |<br />

20 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

mhcwll<br />

SUBSIDIARIES


METROPOLITAN PROPERTY &<br />

FACILITY MANAGEMENT<br />

Metropolitan Property & facility Management utilises<br />

directly employed staff and have the ability to selfperform<br />

a wide range of specialist disciplines. We operate<br />

with a strong focus on building, mechanical and electrical<br />

services, as well as self-delivery of specialist activities<br />

such as fire & security systems, heating, ventilation, air<br />

conditioning and door/gate automation.<br />

We provide and manage a wide range of facilities<br />

management services including planned and reactive<br />

maintenance, minor works, security, reception and<br />

back office support such as payments processing and<br />

procurement.<br />

We also carry outplanned maintenance tasks,<br />

including: infrastructure, mechanical, electrical and HVAC<br />

assets, across a diverse range of clients and operational<br />

environments.<br />

Our provided services are robust and reliable 24/7-<br />

365 response maintenance service across all trades and<br />

geographical locations in the Kingdom of Bahrain. With<br />

response times to suit each contract, our in-house, multiskilled<br />

and specialist maintenance engineers, together with<br />

a network of locally based service providers ensure that our<br />

clients business and operational needs are fully supported<br />

through our efficient and reliable service.<br />

METROPOLITAN REAL ESTATE<br />

INVESTMENTS-UK<br />

Our team in Metropolitan Real Estate Investments Ltd,<br />

based out of London, is focused on bringing the best<br />

international property developments for our clients. We<br />

work closely with developers internationally on a diverse<br />

range of global residential and commercial properties to<br />

provide lucrative opportunities to our network of clients<br />

and investors. Once an opportunity in identified and<br />

well studied by our team of consultants and specialists.<br />

Metropolitan becomes the sole authorized agent in the<br />

Arabian Gulf and the Kingdom of Bahrain in specific to sell<br />

these developments.<br />

Metropolitan representatives will provide our clients<br />

with full assistance throughout the sales process and may<br />

offer after sale services, such as leasing or management of<br />

their international property, if required.<br />

www.mhcwll.com |<br />

mhcwll<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

21


METROPOLITAN BUILDERS<br />

At Metropolitan Builders, the management services<br />

provide assurance to the owner/developer of a well-run,<br />

problem-free job site. The team of experienced construction<br />

professionals provides cost control, scheduling coordination,<br />

in-design/build projects with the assistance of our sister<br />

companies.<br />

The client will contract directly with a single entity<br />

“Metropolitan Builders” to provide all the construction<br />

services for any project. Design/build services may be<br />

provided by Metropolitan Builders and its sister companies.<br />

The management’s knowledge of the Kingdom of Bahrain<br />

local building codes, safety requirements, permit issuance<br />

and other local nuances in the construction process is<br />

critical in the project's on-time and on-budget completion<br />

according to plan. The owner / developer’s interest is<br />

represented throughout the project, from start to finish, to<br />

ensure schedule compliance, coordinate proper document<br />

control and optimize the investment in the project.<br />

Our business is driven by the needs of our clients and<br />

our people are motivated by providing very higher levels of<br />

expertise. Working with public and private sector clients in our<br />

chosen markets across Bahrain has earned us a reputation for<br />

quality and delivering what we promise.<br />

We are proud of our success and of our people whose<br />

skills, dedication and expertise have ensured recognition<br />

from our clients.<br />

Metropolitan Builders team has worked on a wide range<br />

of projects, of all sizes, for a diverse client base. Each project<br />

encompasses both the high quality and value to the<br />

respective client. These projects include mega projects,<br />

commercial/residential projects, industrial projects,<br />

building renovations and upgrades.<br />

Our project success is accomplished by applying<br />

a comprehensive project team management delivery<br />

system. The Metropolitan Builders team's experience<br />

covers a broad range of professional services, from<br />

consulting and feasibility analysing, to the complete<br />

design, implementation expertise to fully execute a<br />

construction project. The planners and execution teams<br />

work together throughout the entire project towards<br />

the common goal of providing a quality product at a<br />

competitive price.<br />

METROPOLITAN INTERIOR DESIGN<br />

& DECOR CONTRACT<br />

We operate nationally with expansion plans throughout<br />

the GCC. We offer a comprehensive range of services<br />

focusing on the delivery of high quality interiors and<br />

specialist restoration services.<br />

Our unified belief is the desire for effective partnership,<br />

developing a collaborative approach and successful project<br />

delivery all in order to build long-term relationships.<br />

Our expertise is project management and design -<br />

combined with our construction knowledge, innovative<br />

approach and operational know-how - enable us to deliver<br />

safe, reliable and cost effective solutions.<br />

www.mhcwll.com |<br />

22 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

mhcwll


METROPOLITAN CONSTRUCTION<br />

SUPPORT SERVICES<br />

When you hire from Metropolitan, you get solutions for a<br />

range of sectors including construction, infrastructure<br />

& industrial.<br />

At Metropolitan, we enable you to focus on what you do<br />

best. We hire out the equipment you need when you need it,<br />

and we make sure it’s fully maintained, serviced and ready<br />

to work immediately, efficiently and safely.<br />

Our complete range of equipment, from the smallest<br />

hand-held tool to the largest powered access machine, is<br />

available to hire from our network in Bahrain.<br />

METROPOLITAN MEP CONTRACTING<br />

Metropolitan MEP provides a full design and installation<br />

service with packages of work covering all Mechanical,<br />

HVAC & electrical installations. We pride ourselves on<br />

achieving targets on time and within budget.<br />

We offer a complete one-stop shop for all aspects<br />

of mechanical and electrical services. Our engineers<br />

have expertise in various sectors including commercial,<br />

industrial, retail, public sector and residential.<br />

To make life simple for clients, each MEP project is headed<br />

by a Metropolitan project manager, who is responsible for all<br />

aspects of the mechanical and electrical works involved in<br />

that project. This allows for one point of contact to see the<br />

project through to completion.<br />

All aspects of mechanical and electrical work can be<br />

undertaken by our experienced team of engineers, including<br />

Ventilation and Pipework installations, heating and cooling<br />

systems and of course air conditioning.<br />

METROPOLITAN INFRASTRUCTURE<br />

CONTRACTING<br />

Providing high quality foundation and infrastructure<br />

solutions for projects of all sizes and complexity -<br />

from major civil engineering schemes to large commercial<br />

contracts and one-off residential developments.<br />

Operating throughout the Kingdom, we work in<br />

partnership with clients to deliver a professional service.<br />

We continually focus on developing the most innovative<br />

infrastructure schemes and technologies, supported by<br />

industry knowledge and experience gained.<br />

www.mhcwll.com |<br />

mhcwll<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

23


Interview | Finocracy Bahrain<br />

FINTECH<br />

NEW FRONTIER<br />

FOR ISLAMIC<br />

FINANCE<br />

Ashar Nazim<br />

Managing Director, Finocracy Bahrain<br />

Islamic finance players are pushing<br />

new frontiers, challenging the<br />

boundaries of finance and technology<br />

to enter the Golden Age of fintech. While<br />

Goldman Sachs predicts that the fintech<br />

industry will hit the USD 4.7 trillion<br />

mark, the billion-dollar valuations<br />

achieved by unicorn fintechs up till now,<br />

have already brought it into the realms<br />

of possibility. Though still at a nascent<br />

stage, the application of fintech within<br />

the Islamic finance space is now set to<br />

take off across the GCC region.<br />

For years Bahrain has been<br />

pioneering innovation in Islamic finance.<br />

Earlier this year the Central Bank of<br />

Bahrain (CBB) adopted a new program<br />

that facilitates a regulatory sandbox for<br />

fintech start-ups, enabling them to have<br />

access to work with banking tools and<br />

solutions. Just last month, the Bahrain<br />

Economic Development Board (EDB)<br />

and Singapore’s Fintech Consortium<br />

announced the launch of Bahrain<br />

Fintech Bay (BFB), the largest dedicated<br />

fintech hub in the Middle East and<br />

Africa. The new hub aims to further the<br />

development and acceleration of fintech<br />

24 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Finocracy Bahrain<br />

firms as well as the interaction between<br />

investors, entrepreneurs, government<br />

bodies and financial institutions.<br />

Just like in conventional finance and<br />

banking, fintech solutions for Islamic<br />

finance aim to improve the customer<br />

experience and deliver better products<br />

and services.<br />

“Fintech innovations have<br />

brought the question around ‘purpose<br />

of existence’ back on the table. The<br />

challenge for bankers and professionals<br />

is to first unlearn the existing rules of<br />

the game, and to challenge themselves<br />

to think afresh. We owe it to our younger<br />

generation,” said Ashar Nazim, Managing<br />

Director at Finocracy Bahrain.<br />

At its most basic, the disruptors<br />

are usually associated with mobile<br />

functionality, simplicity, big data,<br />

accessibility, agility, cloud computing,<br />

contextuality, personalization. Though<br />

fintech developments in the Islamic<br />

finance space are still very nascent, key<br />

Islamic finance markets in the region<br />

like Abu Dhabi, Dubai and Bahrain are<br />

seeking to support and grow Shariahcompliant<br />

fintech convenience.<br />

Finocracy collaborates with Islamic<br />

banks and fintech challenger players<br />

to build and invest in fintech solutions.<br />

The company with its stellar team of<br />

specialists analyzes opportunities for<br />

banks, to benefit from new solutions<br />

centered around connectivity,<br />

interactivity with customers, real-time<br />

decision making as well as digitizing<br />

processes.<br />

Managing Director of Finocracy,<br />

Ashar Nazim talks to Group Editor, Reena<br />

Abraham about building awareness and<br />

creating opportunities for fintechs in<br />

Islamic markets. Earlier this year, Ashar<br />

left a cushy job as Partner and Global<br />

Head of Islamic Banking at EY to join the<br />

fintech world.<br />

Fintech is not just about innovative<br />

or so-called disruptive startups, it is a<br />

broader category that is clearly shaping<br />

the future of financial services. Is fintech<br />

for Islamic finance any different and why<br />

is it significant?<br />

The official definition of fintech is<br />

still evolving. In practical terms, it is<br />

about innovative business models in<br />

the financial services industry that are<br />

completely disrupting the way business<br />

has been conducted for generations. It<br />

involves new revenue models and cost<br />

structures. All this is made possible<br />

through a range of futuristic technologies<br />

and the digital footprint of individuals<br />

and businesses. The myth is fintech is all<br />

about technology. In real terms however,<br />

the most challenging part is the ability to<br />

connect the dots across your customers’<br />

digital ecosystem, to provide value that is<br />

then also rewarded by the market.<br />

Fintech is more relevant and more<br />

urgent for Islamic banks for 3 reasons.<br />

One, the market that Islamic banks<br />

operate in are primarily emerging<br />

markets where access to financial<br />

services is still limited and fintech<br />

models now give you the opportunity to<br />

build the outreach.<br />

Second, for the first time in the<br />

history of the industry, we are seeing a<br />

sharp slowdown in the growth of assets<br />

and deposits at Islamic banks. So the<br />

traditional avenues of business are<br />

drying up and the only way to revive<br />

this growth is by adopting the new<br />

engagement model through different<br />

fintech solutions.<br />

Finally, Islamic banks never had<br />

a level playing field given they were<br />

smaller, newer players competing with<br />

the big conventional boys. The start<br />

of the fintech era offers a one-time<br />

opportunity for Islamic banks to compete<br />

as equals. This is a fantastic opportunity<br />

for everyone in the market to raise<br />

their game. To prove their purpose of<br />

existence. In five years, either Islamic<br />

banks would have closed the size gap<br />

against conventional banks, or would<br />

have been disrupted for good. Inaction is<br />

not an option.<br />

What do you feel are the key challenges<br />

that Islamic financial institution will<br />

be facing in developing Bahrain into a<br />

fintech hub?<br />

We have been talking to many<br />

Islamic banks to understand more and<br />

also previously as the global head of<br />

Islamic banking at Ernst and Young I<br />

actually tested different markets on this<br />

subject. As we see, there are 4 specific<br />

challenges that are pretty much common<br />

across the industry and I would like to<br />

highlight these.<br />

First is the level of awareness when<br />

it comes to fintech solutions. Islamic<br />

banks are relatively smaller and local,<br />

and therefore their connectivity to the<br />

global fintech ecosystem is very limited.<br />

So the first and foremost challenge is<br />

creating a level of awareness and global<br />

connectivity with this new fintech<br />

ecosystem.<br />

The second challenge that we see<br />

Islamic banks facing is the very high<br />

research and development costs when<br />

it comes to identifying, designing and<br />

operationalising fintech solutions. They<br />

have a smaller pool of talent and funding<br />

compared to larger conventional peers.<br />

And so for example, unsurprisingly, you<br />

do not see an equivalent of R3 which<br />

is a major global consortium to build<br />

blockchain standards and businesses.<br />

Of course there are several examples of<br />

good initiatives as well in the industry,<br />

but again, at a holistic level the R&D<br />

budgets are missing and realistically<br />

speaking its too expensive for banks to<br />

attempt individually.<br />

A third factor is again the dearth of<br />

expertise when it comes to enablement.<br />

I was talking to a bank and they were<br />

complaining about a digital wallet they<br />

came out with that should not have<br />

taken more than 4-6 months to launch,<br />

but instead it took around 18 months and<br />

then also the market response was below<br />

expectations. The industry needs to be<br />

more creative about how it’s going to<br />

source this talent.<br />

Finally, what we call the runway to<br />

launch fintech platforms, is missing.<br />

How do you match the speed and scale at<br />

which you’re required to disrupt yourself<br />

and come up with new business models?<br />

We need to build this runway. We<br />

need to build institutions that enable<br />

innovations to come to market, and guide<br />

them well so they can win or fail quickly.<br />

You need experienced professionals to<br />

come together to help connect these<br />

dots. Bahrain stands out given our<br />

strong community of like-minded<br />

bankers and professionals.<br />

What are the different verticals that are<br />

being impacted by fintech in GCC and<br />

how is it going to fundamentally change<br />

deposit mobilization in times to come?<br />

You know Islamic banks operate<br />

in emerging markets and are mostly<br />

focussed on consumers and mediumsized<br />

or smaller businesses. Those<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

25


Interview | Finocracy Bahrain<br />

“Bahrain is rapidly becoming the de facto region for FinTech in<br />

the Middle East. Recent cornerstone developments such as the<br />

Regulatory Sandbox, FinTech Unit and FinTech Hub position<br />

Bahrain as a compelling and sophisticated hub for advancement<br />

in the FinTech sector. What’s unique about Bahrain’s FinTech play<br />

is it provides an end-to-end ecosystem of value for entrepreneurs,<br />

innovators, start-ups as well as corporates - something which we<br />

haven’t seen before in this region. With key stakeholders such<br />

as CBB, EDB and powerhouse Islamic banks, spearheading their<br />

FinTech initiatives, this collaborative effort will support the next<br />

generation of businesses, drive growth and increase productivity."<br />

are also the areas most impacted by<br />

fintech businesses, broadly speaking. A<br />

very interesting area that is becoming<br />

increasingly a topic of discussion is<br />

deposit banking.<br />

Deposit banking is a dying business<br />

in its current format. And the reason is<br />

Google, Apple, Facebook and Amazon<br />

coming to the foray. This has completely<br />

reset consumer expectations. And<br />

requires a fundamental change of<br />

mindsets at Islamic banks when<br />

they are talking about serving these<br />

consumers, either in terms of acquisition<br />

or retention. Futuristic financial<br />

technologies are only a tool to help<br />

implement this new mindset. The more<br />

fundamental questions for banks are<br />

around the purpose, decisioning model<br />

and customer loyalty.<br />

On purpose of existence, for a very<br />

long time, banks have been content<br />

with providing two basic services to<br />

customers, that is, safe keeping of their<br />

funds and providing nominal returns.<br />

This is no longer enough. There is more<br />

accountability by the customers on how<br />

their idle & mobile funds, while with<br />

the bank in the current and savings<br />

account, are deployed and the impact<br />

these create for the local community. The<br />

current business model of banks does<br />

not provide for this mindset, and they do<br />

not have the framework to deliver on this<br />

expectation.<br />

With regards to decisioning,<br />

consumers now prefer relationships that<br />

are personalized, and offer seamless or<br />

Osama Al Khajah<br />

Founder & CEO, Global Innovative Solutions WLL<br />

on-demand access to an added layer of<br />

service separate from the underlying<br />

provision of the deposit product. For<br />

example, Careem, AirBnB, Starbucks,<br />

etc. are examples of service providers<br />

that fulfil a necessary lifestyle need of<br />

consumers, and in the process win their<br />

trust and share of deposit wallet.<br />

Then on loyalty, the digital<br />

ecosystem means that consumers<br />

have more options and easy access to<br />

variety of deposit products. They trust<br />

this ecosystem and are ready to switch<br />

vendors more willingly. The GCC banking<br />

survey confirms that, for the first time<br />

ever, more than 40% of customers are<br />

willing to switch banks for a digitalfirst<br />

relationship. That’s significant.<br />

Already, non-financial services players<br />

are chipping away at banking industry’s<br />

share of deposit wallet.<br />

Banks need to wake up to this reality.<br />

It requires a fresh mindset that appeals<br />

to the emotional and digital lifestyle<br />

needs of consumers and therefore a<br />

brand new engagement model. What that<br />

also means is consumers increasingly<br />

expect brands, including Islamic banks,<br />

to have not just functional benefits but<br />

also a social purpose. Banks should<br />

demonstrate the impact they are making<br />

as a result of their existence. How they<br />

are touching the lives of the customers<br />

and the economies that they reside in.<br />

Very few Islamic banks today are<br />

what we call social purpose natives,<br />

i.e. where their business models and<br />

products and services are deeply<br />

embedded in a social purpose. The<br />

good part is that many of them see<br />

the shifting sands, and are adapting.<br />

They are what we call social purpose<br />

immigrants. These are Islamic banks<br />

that have grown without a well-defined<br />

social purpose strategy but, are now<br />

seeking to develop one.<br />

The bottom line is the products will<br />

remain products but the engagement<br />

model and the consumer experience that<br />

banks provide needs to be re-thought<br />

based on your purpose of existence. And<br />

that requires clarity in terms of mindset,<br />

which has to come from the top.<br />

Are Islamic banks positioned to tackle<br />

the fintech revolution?<br />

It is practically impossible for Islamic<br />

banks to take on the tsunami of circa 25k<br />

fintech business models, revenue and<br />

cost structures that’s heading their way,<br />

on their own. You need a multi-pronged<br />

approach. At one end of the spectrum,<br />

banks need to continue to incrementally<br />

improve their existing offerings and<br />

at a faster pace. On the same note, the<br />

industry needs to come together to<br />

jointly build fresh propositions. The way<br />

forward is through collaboration. Isolated<br />

efforts will fail to deliver the speed and<br />

scale of fintech adoption required for<br />

Islamic banks to remain relevant.<br />

However, through a collaborative<br />

approach, with a few Islamic banks<br />

coming together to research, innovate<br />

and commercialize fintech initiatives,<br />

this can be done in a much more costeffective<br />

and speedy manner.<br />

What can we expect to see from<br />

Finocracy over the next year? Can you<br />

share with us some of the projects that<br />

Finocracy has been working on?<br />

Finocracy is a US based company<br />

and we are in the process of re-basing<br />

to GCC. We have chosen Bahrain to be<br />

the regional head-office. Our decision is<br />

based on tremendous support we have<br />

received from EDB in making it easier for<br />

fintech businesses to operate in Bahrain.<br />

We are also encouraged by the forward<br />

looking approach of the Islamic banks’<br />

leadership who are taking practical steps<br />

towards collaboration.<br />

Last 20 years for the Islamic banks<br />

have been about products, infrastructure<br />

and roll out of traditional banking<br />

26 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Finocracy Bahrain<br />

structures. I was fortunate to have the<br />

opportunity to lead the build-out of more<br />

than 30 Islamic financial institutions and<br />

national level programmes. The next 15<br />

years is going to be about fintegration,<br />

i.e., integration of traditional Islamic<br />

banks with fintech business models. And<br />

the purpose of existence for Finocracy<br />

is to make it easier for Islamic banks to<br />

fintegrate and enhance the impact made<br />

to their respective communities.<br />

We are organized in two verticals.<br />

Finocracy Capital invests through<br />

Seed and Series A financing in fintech<br />

businesses, and Finocracy Ventures<br />

helps connect the dots for accelerated<br />

build-out of these businesses.<br />

The initial project pipeline we have<br />

involves innovative deposit solutions<br />

for Islamic banks, consumer finance,<br />

small business finance and trade<br />

finance leveraging innovations like<br />

artificial intelligence, machine learning,<br />

digitalization and blockchain. The plan<br />

is to work alongside Islamic banks to<br />

enable them to launch these initiatives.<br />

In five years, Finocracy intends to be<br />

a $200 million business, with 20 platform<br />

businesses as part of its portfolio, and<br />

positively touching the lives of 10 million<br />

people across GCC. For Bahrain, these<br />

fintech programmes would help unlock<br />

$1 billion of private capital for social<br />

infrastructure development, create<br />

high-end skills and hence re- write the<br />

social contract between citizens and the<br />

government.<br />

FINOCRACY PARTNERS WITH SINGAPORE’S ALPHA FINTECH<br />

Banks have been held back from fully participating in the new digital economy due to their legacy technology systems<br />

and the costly and cumbersome process to integrate FinTech solutions within their offering.<br />

Teaming up with Bahrain-based Finocracy Singapore’s Alpha Fintech is entering the high-growth GCC<br />

market. Alpha Fintech specializes in end-to-end payment solution, enabling banks to quickly access new fintech<br />

partners across the entire payments, risk and commerce spectrum. The company is backed by Wells Fargo’s accelerator<br />

program and First Quay Capital.<br />

“The GCC region is in a unique and perfect position to surpass most other regions with respect to FinTech. The banks<br />

truly understand the need to catch up and have displayed an open mind to overhaul legacy approaches and mind-sets and<br />

invest into new technologies and operating models” commented Oliver Rajic, CEO of Alpha.<br />

Almost one-third of retailers in GCC now offer online shopping experience and the trend is gaining momentum. Several<br />

high profile deals announced in recent months, including souq.com and others have set the pace for accelerated innovation<br />

in online commerce in GCC.<br />

Similar to a marketplace, the Alpha platform provides a single user interface connecting merchants with vendors<br />

spanning the full spectrum of payments, identity, fraud, risk management and commerce services, such as loyalty, delivery<br />

preferences and shipping. With expensive licensing schemes, protracted integration times and associated expenses<br />

removed, banks can now shift focus on scaling up their digital footprint.<br />

H.E. Khalid Al Rumaihi, Chief Executive of the Bahrain Economic Development Board (EDB), said: “We are delighted to<br />

see further ties between Bahrain and key FinTech markets around the world. Enabling entrepreneurs and businesses in<br />

Bahrain to have access to the expertise of leading world-class FinTech centres is a key part of developing the best possible<br />

ecosystem and stimulating future growth. We believe that there are real opportunities in the Islamic FinTech sector and are<br />

very keen for Bahrain to play a leading role in helping to develop the industry, bringing together decades of experience in<br />

Islamic finance and access to some of the most advanced centres of FinTech innovation worldwide.”<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

27


Interview | ParkPoint<br />

THE MOBILE APP<br />

THAT WILL MAKE PARKING<br />

A WHOLE LOT EASIER<br />

Omar Salah Alkhan<br />

Managing Partner, ParkPoint<br />

28 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | ParkPoint<br />

“All the good ones are taken and the free ones are too narrow.”<br />

How many times have you heard<br />

that? And how many times<br />

have you said that yourself as<br />

you circled round and round a crowded<br />

parking lot! Jokes about parking lot wars<br />

abound these days and most often the<br />

humour barely veils the annoyance.<br />

But time spent looking for some place<br />

to put your car on crowded city streets<br />

or a mall lot is a serious matter. To put<br />

the problem in perspective, consider<br />

this: Donald Shoup, a University of<br />

California, Los Angeles economist and<br />

author of The High Cost of Free Parking<br />

conducted a study in the Los Angeles<br />

area of Westwood, and calculated that<br />

just in people parking hunting in a single,<br />

15-block neighbourhood, 945,000 annual<br />

vehicle-miles were driven - which can be<br />

calculated as 38 trips around the Earth or<br />

two round trip journeys to the Moon!<br />

Across the globe, 8,213 miles from LA,<br />

right here in Bahrain, we are facing the<br />

problem every day. And with Bahrain’s<br />

traffic daily growing, finding a close<br />

enough parking spot is a stress factor<br />

that one could well do without.<br />

Enter Omar Salah AlKhan, and he’s<br />

got a solution. In fact, he has been quietly<br />

and efficiently putting his solution<br />

- ParkPoint and its offshoot, ParkPass -<br />

into place for some years now, and as we<br />

go into the New Year, he’s excited because<br />

he’s ready to launch the next big thing -<br />

his Parking Mobile App.<br />

This will be the first such app in<br />

Bahrain and the thinking behind it was<br />

visionary says AlKhan, “We want to<br />

revolutionize the parking industry using<br />

technology. Like Uber changed the way<br />

people look for a taxi, like AirBnB and<br />

Expedia changed the way we travel,<br />

like Facebook changed the way we<br />

communicate, we want to make a change<br />

for the better - we want to change the<br />

very behavior of driving, to make things<br />

quicker, easier and more efficient.”<br />

To get the whole story, bizbahrain met<br />

with the dynamic young entrepreneur<br />

in his inspired, avant garde office in<br />

Sanabis, which could justify another<br />

interview of its own! (Watch this space!)<br />

What is ParkPass and how did it come<br />

about?<br />

ParkPass at its first stage is a<br />

membership scheme, which will give<br />

members convenience and savings.<br />

The barcode provided to members can<br />

be scanned and there is no direct cash<br />

transaction. The cash transaction is<br />

currently the most inconvenient part of<br />

valet parking and this does away with<br />

that. Membership is completely free<br />

and members will be given a barcode<br />

sticker to be placed on either windshield<br />

or the drivers’ door panel. They will also<br />

be provided with membership card that<br />

can be scanned to either buy points or<br />

redeem them. Paying with points means<br />

immediate savings, as customers will<br />

get discounted rates depending on the<br />

membership tier of Blue, Silver or Gold.<br />

The big thing in our plans though is<br />

the mobile app which will be launched<br />

early 2018. The app will incorporate<br />

a number of features - it will help<br />

users navigate and find parking spots,<br />

automatically pay for the spot, and<br />

save on the service. Additionally, it will<br />

direct users to free spots. For mall and<br />

parking lot owners as well as for the<br />

traffic authority our app will come as a<br />

great benefit because we are in effect<br />

connecting all locations together and<br />

putting parking facilities in sync. To put<br />

it simply, ParkPass is a fantastic mobile<br />

app that helps motorists find and pay for<br />

public parking around Bahrain.<br />

You have been running valet parking<br />

services for over a decade now. How did<br />

this idea of ParkPass and a mobile app<br />

evolve?<br />

I think of myself as a problem<br />

solver. I look for real problems and try<br />

to solve them. That is my strategy. I<br />

was looking for ways to be a part of the<br />

era of big data, of using platforms that<br />

achieve results. I always had this idea of<br />

bringing locations together and making<br />

it more convenient using technology. I<br />

was looking for ways to link everything<br />

through technology and out of the box<br />

thinking.<br />

The market situation was not very<br />

good but I knew I had to do something.<br />

I had to choose one of the 2 business<br />

options - Either to compete with prices<br />

and be the cheapest in the market, or I<br />

could innovate so I could do something<br />

different that will give me a competitive<br />

advantage over everyone.<br />

With my idea I went to my Forum<br />

group a part of The Entrepreneurs’<br />

Organization (EO), a global, peer-topeer<br />

network with 160 chapters around<br />

the world. Within the EO, there are<br />

forums, which are kind of my Board of<br />

directors. We discuss ideas, problems<br />

and plan and solve things together. There<br />

is one technique in the forum called<br />

brainstorming - I called for a session and I<br />

started seeing my forum buddies throwing<br />

around ideas, and so excited about them.<br />

I took that enthusiasm to my office, and<br />

started developing the ideas, finding the<br />

right model, finding what to do how to do<br />

it, developing the vision, and the big plan.<br />

We have now automated all our<br />

locations. Previously, valet parking<br />

involved writing the number and giving a<br />

ticket. Now, though there is still a ticket,<br />

it will be all barcoded. All the information<br />

will go in a PDA (handheld computer). At<br />

the time of retrieval, the PDA and barcode<br />

will be used by the valet attendant in order<br />

for the customer to leave. Automation was<br />

also an opportunity for us to connect all<br />

the locations together.<br />

For the app you have a central system<br />

that keeps track of all parking spots. How<br />

does it work?<br />

Yes, all the parking spots will be<br />

in our map, and on the mobile app. So<br />

you say I want to go to X mall, and you<br />

don’t know where the parking is exactly<br />

located, so the mobile app will help you<br />

navigate and take you directly to all<br />

available parking options whether it was<br />

free, paid, or valet parking.<br />

In the mobile app, people will be able<br />

to register their parking so we don’t have<br />

to do it for them. So you have this shop<br />

and you want to tell all motorists that just<br />

2 blocks away you have parking space<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

29


Interview | ParkPoint<br />

a premium to get their cars parked for<br />

them. We had to educate the market about<br />

the valet concept and that it is a luxury<br />

service. Once a customer experiences the<br />

luxury, they don’t want to go back because<br />

they have felt the comfort. Maybe you're<br />

happy with the way you do things, but<br />

once you try the comfort and ease of valet<br />

parking, then you want to keep using it.<br />

available, but how do you communicate<br />

that. Our app will give a platform by which<br />

you can register that you have 2 parking<br />

spaces over there.<br />

What about membership? How does one<br />

get it?<br />

It is totally free of charge. Members<br />

will have to purchase the points of<br />

course, but the membership is totally<br />

free. You apply directly and you get your<br />

ParkPass Barcode Sticker and Card.<br />

We are so excited about the ParkPass<br />

Barcode sticker, which we feel is the most<br />

convenient method, as members will not<br />

have to get their wallets out or present<br />

any card, the valet attendant will simply<br />

deduct the points by scanning the sticker.<br />

We are already in discussions with<br />

several banks and credit card companies<br />

about having this membership provided to<br />

their cardholders, so they can use it in any<br />

of our locations. This can apply to any type<br />

of company, for example - banks, credit<br />

card companies, telecommunication<br />

companies, real estate developers, airlines,<br />

car dealers, basically any company that<br />

has premium cardholders, and this can<br />

easily fit as an additional benefit.<br />

Let’s wind back to how it all started. How<br />

would you explain ParkPoint and what<br />

brought you into it?<br />

ParkPoint is a parking solutions<br />

company that was established in 2008. We<br />

are the first valet parking company in the<br />

Kingdom of Bahrain, and we also provide<br />

parking management. We provide valet<br />

parking for hotels, restaurants and malls<br />

and manage parking lots. ParkPass was<br />

developed for the paid services. Currently,<br />

we operate in City Centre, Seef Mall, and<br />

Adliya Block 338, and we promise we will<br />

add more in the near future.<br />

We are the largest valet parking<br />

company in Bahrain today but one of<br />

the challenges that we faced during the<br />

journey was combining technology with<br />

service. It is really a totally different<br />

field, it was challenging but I believe I<br />

personally enjoy the challenge.<br />

To put it simply,<br />

ParkPass is a fantastic<br />

mobile app that helps<br />

motorists find and pay<br />

for public parking around<br />

Bahrain.<br />

What are some of the challenges?<br />

I would say the challenges are still<br />

to come. It has been an education at<br />

every step because we are the pioneers<br />

of this concept in Bahrain. In order for us<br />

to educate the market, it is not an easy<br />

task as it was something totally new. We<br />

actually have been through the experience<br />

of doing that. When we introduced valet<br />

parking to the market, nobody thought<br />

it was possible that people would pay<br />

To come back to ParkPass mobile app,<br />

how do you see it making a difference to<br />

the ecosystem enabling a better lifestyle<br />

for citizens?<br />

Mobile applications allow us to serve<br />

the citizens of our country better, to<br />

understand their needs and sentiments,<br />

and improve their quality of life. We are<br />

ready to take our technology and expertise<br />

forward and implement it in ways that<br />

will create a friction-free environment<br />

that allows a smoother driving experience<br />

to everyone throughout the city. Parking<br />

congestion in cities accounts for much<br />

of a vehicle’s gas emissions besides<br />

contributing considerably to urban<br />

traffic. Our aim is to constantly focus on<br />

developing technologies that provide<br />

solutions. To this I would add that we<br />

could even run the public parking spaces<br />

in the country.<br />

Whatever we are offering is the<br />

beginning of the plan, which can become<br />

something much wider and more<br />

inclusive. The intention is to rapidly<br />

increase the number of locations that<br />

we operate in. Parking could be under<br />

our management or run by a third party<br />

management. We are ready to work with<br />

anyone; we can create partnerships so our<br />

membership scheme would work with<br />

their parking. It is not necessary that it<br />

should be only under our management.<br />

Different operators can work with us and<br />

we can make our membership and mobile<br />

application available for anyone who<br />

partners with us.<br />

What’s next on the horizon after the<br />

launch of the mobile app?<br />

Well, we have another innovation in<br />

the pipeline that I cannot reveal yet, but<br />

believe me it will be a major one.<br />

To register, visit www.park-pass.com<br />

e-mail info@park-pass.com<br />

Call: +973 66779955, 38888231<br />

30 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

31


Interview | EuroMotors<br />

David McGoldrick<br />

General Manager, EuroMotors - BMW Group, Rolls Royce, Ferrari & Maserati<br />

32 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


RE-ALIGNING<br />

THE CONCEPT OF<br />

LUXURY<br />

It has been a long journey for David McGoldrick<br />

from his first job after graduating Technical<br />

Collage at the Mercedes Benz and BMW<br />

workshops in Liverpool to his current job as<br />

newly appointed General Manager at Euro<br />

Motors. In this interview with Reena Abraham<br />

and Sultan Sharabaty, the automotive veteran<br />

talks about the joys of being in the car industry<br />

and the challenge now of handling five premium<br />

brands (BMW Group, Rolls Royce, Ferrari and<br />

Maserati) in a new market.<br />

How did you begin your career in the automotive<br />

industry?<br />

My first job when I left school was to work<br />

for Mercedes Benz and then BMW, both on<br />

the technical side at the workshops. This<br />

was in Liverpool, England in the early 80s.<br />

So predominantly I came from a technical<br />

background, but always desired to be a whitecollar<br />

worker. I took some career advice, went to<br />

night school and studied business administration<br />

for 3 years to get an NVQ. Following that my<br />

career took me along a number of different<br />

paths - from running my father’s taxi business<br />

and selling auto parts to financial services. Each<br />

of these experiences enabled me to understand<br />

various aspects of running a business.<br />

In 1994, I went back into the retail motor<br />

trade in the UK and I have been there ever since.<br />

Started initially with Honda and then worked<br />

through to a finance manager’s position with<br />

them. Then moved into used cars in the late 90s<br />

which was a big deal in the UK, till 2002, when<br />

I came back to BMW, my spiritual home. And<br />

I have been with BMW for almost all that time<br />

from then.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

33


Interview | EuroMotors<br />

What have been some of the biggest<br />

challenges you faced during your long<br />

career in the industry?<br />

In 2015 I felt I needed a new<br />

challenge. I decided to go and work for<br />

VAG group, which is Volkswagen, Skoda,<br />

Audi, Porsche in the UK. Unfortunately,<br />

I joined there one month before the<br />

Volkswagen emission scandal. The<br />

scandal hit in a big way and it was really<br />

a big issue for the UK. I did that for a year.<br />

We managed admirably through that<br />

crisis, an experience that was a great<br />

a character building one. I learnt a lot<br />

during that time.<br />

What can you tell us about your<br />

experience and association with Euro<br />

Motors?<br />

The opportunity came up with<br />

Euro Motors while I was with VAG. The<br />

strange thing was that in 2006, I looked<br />

at coming to Euro Motors just on the<br />

BMW side as the brand manager at that<br />

time, but it wasn’t quite right for me at<br />

that time because I had just become a<br />

dealer principal in the UK at my first<br />

site. In May this year I got the call to say<br />

that the Euro motors General Manager<br />

was retiring and would I like to join. That<br />

started a long-protracted interview and<br />

brand assessment process. I flew over in<br />

June to have a look at the job. Then I had<br />

to be assessed BMW and Rolls Royce in<br />

the Middle East and then Maserati and<br />

Ferrari. I think when I retire I am going<br />

to write a book on how to pass multiple<br />

assessment centres!<br />

In total, I have Rolls Royce, BMW,<br />

MINI, Ferrari, Maserati, So I have the 5<br />

brands on this side. We have Jaguar and<br />

Land Rover, that is also Euro Motors but<br />

that’s on the other side now. So I have<br />

5 brands and I also have control of the<br />

Euro Motors body shop, which is a brand<br />

new site which we are working on. It’s<br />

immensely challenging, you have to be<br />

extremely well organized on a daily basis<br />

especially because of the operational<br />

environment. We sell products like<br />

anybody else, we also sell services within<br />

the same building. So we sell cars, we sell<br />

parts and we sell services.<br />

Do you feel this market and the work<br />

culture are vastly different from the UK<br />

and the West?<br />

The automotive industry recognises<br />

that the market in the UK along with<br />

America, and Germany as the most<br />

advanced automotive markets. Anything<br />

new that’s trialled in terms of policy or<br />

process tends to be done in that market<br />

first. Ultimately but, it is still the same<br />

business which is fundamentally about<br />

the people who work within and our<br />

customers. We are very fortunate that we<br />

represent fabulous brands, the world’s<br />

finest brands in my estimation. What<br />

comes with that is huge expectation.<br />

Fundamentally the business is all about<br />

the people that are working with me.<br />

So making sure the people working<br />

here are suitable resourced in terms<br />

of training, so they understand what<br />

needs to happen on a daily basis and the<br />

management are all focused on making<br />

sure that happens.<br />

“My staff are extremely<br />

well trained and clear<br />

about the specifications,<br />

features and benefits<br />

of the vehicles that we<br />

sell. It should never be a<br />

hard sell. We give people<br />

the options and then let<br />

them decide.”<br />

Has it been a seamless move for you?<br />

There is nothing seamless in the<br />

motor trade. We plan always for it to be<br />

seamless. Fundamentally you’re dealing<br />

with a product that can go wrong any<br />

time. We are very lucky that the brands<br />

we represent have tremendous reliability<br />

built within them, but we are dealing<br />

also with a customer expectation that<br />

they will never go wrong and that needs<br />

managing. That’s all about having a<br />

quick reaction to a problem and trying to<br />

resolve the problem quickly.<br />

So is it a different kind of customer here<br />

from what you are used to?<br />

Because of the prestige elements<br />

around our brands, the culture here<br />

about collecting these brands works<br />

well and is great for us. For sure here the<br />

sentiment about our brands, particularly<br />

around Rolls Royce, Ferrari and the<br />

high end BMWs, is predominantly about<br />

collecting the car and really enjoying<br />

that experience of simply owning it and<br />

the pleasure of driving it.<br />

The product profile in the UK is very<br />

much towards diesel cars while here it<br />

has traditionally been petrol. The range<br />

which we sell in the UK is a lot more<br />

diverse than the range we sell here. Plus<br />

the buying habits and purchase habits<br />

of customers in the UK is predominantly<br />

built all around lease. UK markets now<br />

are expected to see 9 out of every 10 cars<br />

out of the showroom on a lease. Here it is<br />

very different.<br />

How has sales been for the luxury car<br />

segment in general?<br />

In terms of volumes, it has very<br />

much plateaued at the high end, so we<br />

have not seen much growth this year,<br />

although we expect to see growth in<br />

2018. We have the new Rolls Royce’s<br />

iconic Phantom for arriving in <strong>Nov</strong>ember<br />

and interest is strong for the car.<br />

How would you describe the Customer’s<br />

journey when someone walks into Euro<br />

Motors to inquire about a car?<br />

I hope that it is a warm, friendly<br />

and inviting journey. I very much like<br />

our customers to feel that the service<br />

we provide is like consultation. In<br />

BMW, we have a huge brand with<br />

loads of models, but most customers<br />

usually know what they want. My staff<br />

are well trained and clear about the<br />

specifications, features and benefits<br />

of the vehicles that we sell. It should<br />

never be a hard sell. We give people the<br />

options and then let them decide. We<br />

know the market is challenging across<br />

Bahrain and to a lesser degree, the GCC,<br />

at the moment. We haven’t got the VAT<br />

implications immediately, unlike some<br />

of the markets, so there is some volume<br />

pressure there. For us, fundamentally<br />

it should always be about what the<br />

customer wants. And that’s about the<br />

consultation process.<br />

So the feedback that we see and the<br />

strong customer satisfaction scores. We<br />

don’t always get it right, but we get it<br />

right more often than not.<br />

What about the after sales experience?<br />

We have a very successful after sales<br />

business. We have 25 technicians on the<br />

BMW and Rolls Royce side, plus a really<br />

talented team in Ferrari and Maserati,<br />

34 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | EuroMotors<br />

who are all really well trained. The after<br />

sales side of the business it is different,<br />

because everyone wants to take the new<br />

car away from the showroom, drive it<br />

for however long, with minimal cost in<br />

terms of its maintenance and then bring<br />

the car back and get a great trade in<br />

value. Unfortunately, in the real world<br />

that does not happen and cars need to<br />

be maintained. So what we try to do<br />

is provide value for money within our<br />

service centre. It costs a lot of money<br />

to keep our guys technically trained.<br />

The product is changing on a daily<br />

basis, product enhancements happen<br />

on a weekly basis, so we have to invest<br />

a lot of money in terms of keeping<br />

our technical people up to speed. Also<br />

with the digitization of the vehicle<br />

offering available now, the diagnostic<br />

equipment’s that is needed as well as the<br />

training is quite different.<br />

I feel that we provide excellent<br />

service. We try to provide it in a timely<br />

manner. Because of our location in the<br />

world and all of our parts coming from<br />

Europe, it’s sometimes difficult. We get<br />

parts delivery most days, Some parts<br />

we have to wait a bit longer, particular<br />

body parts if the car was involved in<br />

an accident so we have to manage<br />

customer expectation for sure. We have<br />

a dedicated team of customer specialists<br />

who look after that.<br />

Are there any major breakthroughs in<br />

engineering in any of your brands?<br />

Always. The biggest on the BMW<br />

side is the move towards electric and<br />

mobility. It’s a little bit late in this<br />

market but very advanced in the UK<br />

and Europe, some of the China markets<br />

now, and certainly in America. So this<br />

move away from combustion engines<br />

to a hybrid or full electric technology is<br />

certainly moving at the rate of knots.<br />

I do see expansion in that market<br />

here. We only have the BMW i8 which<br />

is the super performance car in this<br />

market, and we also have hybrid cars.<br />

The model range available in Bahrain is<br />

increasing with hybrid technology. I also<br />

hope to get the i3 here, but there is no<br />

date on the table yet. It is a great car and<br />

in fact I drive that as my car of choice in<br />

the UK.<br />

Technology is moving on right<br />

across the brands. Obviously, we have<br />

our performance brands in Ferrari and<br />

others are also working towards that; but<br />

you know some cars will always have a<br />

combustion engine.<br />

“The vision for me is<br />

to deliver unrivalled<br />

service in a state-ofthe-art<br />

facility that our<br />

customers can actually<br />

visit even when they<br />

don’t want to buy a car.”<br />

Which are you top selling brands?<br />

In volume it’s always going to be<br />

BMW. The No 1 selling models within<br />

that would be the 7 series and 5 series<br />

here, followed by the X range, X5 and X6.<br />

We have a new X3 coming, later on this<br />

year which we are really looking forward<br />

to. We do very well with Maserati,<br />

especially with the Ghibli model, which<br />

has found some real traction in the<br />

market, particularly on lease. We will<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

35


Interview | EuroMotors<br />

also always sell every Ferrari that we<br />

can get our hands, that’s for sure. And<br />

Rolls Royce is not without its challenges,<br />

but it’s moving and I am happy with the<br />

progress there.<br />

Technology is playing a crucial role in<br />

every field of business, so how are you<br />

responding to this current move towards<br />

that in all aspects of your business?<br />

We are just about to embark on a<br />

huge redevelopment on the BMW and<br />

MINI side, starting early part of next<br />

year. Part of that redevelopment will<br />

be to segment the BMW brand further.<br />

With that we will be able to showcase<br />

the new technology within the cars here,<br />

including the Connected Drive aspects of<br />

BMW for sure. We have some limitations<br />

currently just due to the technical<br />

aspects of being able to use Connected<br />

Drive in Bahrain at the movement. We<br />

are hoping to work with the government<br />

in order to develop this properly. With<br />

that technology, cars now can basically<br />

self-diagnose so we can connect to the<br />

car you are driving, remotely from here<br />

and give an estimated diagnosis on the<br />

vehicle. This facility is already live in<br />

Europe, we are hoping that we will able<br />

to get it here.<br />

The biggest advantage in terms<br />

of technology, though, will be in the<br />

showroom that our customers will see<br />

next year. We’re going to be moving<br />

high-end on the BMW side, so our 7<br />

series, our 6 series, and our new 8 series<br />

which is coming next year, will move<br />

into a dedicated showroom, which deals<br />

just with the high end of the market.<br />

We also do exceptionally well<br />

with our M Performance products<br />

here in Bahrain, so we’re going to give<br />

that dedicated space as well, and the<br />

rest of the range will remain in the<br />

main showroom. The technological<br />

advancement will sit on the after sales<br />

side, so we are going to build a new after<br />

sales facility on the side of the building,<br />

facing the Jaguar and Land Rover<br />

side. That will be a drive-in service<br />

department. Rather than leave your car<br />

outside to come in and sit down with the<br />

service advisor at the desk, you will now<br />

be able to drive your car in straight into<br />

a consultation lounge, where the service<br />

advisor will be with you with an i-pad.<br />

Do a consultation on what your cars<br />

needs are, put the car on ramp with you<br />

if you so desire and we can agree on the<br />

work that needs to be done.<br />

This is something that is very new.<br />

We are the only one in Bahrain that I am<br />

aware off. Certainly, Euro motors will<br />

the first dealer in Bahrain to have that<br />

service. We are just working on the final<br />

details of that now. We are really looking<br />

forward to bringing that to Bahrain,<br />

particularly in the Summer months. The<br />

plan allows you to be able to drive your<br />

car in for a minor service onto a ramp,<br />

but you won’t know it’s a ramp. You can<br />

have some refreshments and have a<br />

walk around the dealership, and when<br />

you come back the car will be on the<br />

ramp clean and ready to go!<br />

“Our customers can<br />

expect to see our revised<br />

new, updated Euro<br />

Motors website in 2018.<br />

They can look to visit<br />

us on our Facebook and<br />

Instagram pages."<br />

You talked about your Vision 2020, can<br />

you share with us what that is?<br />

It’s always about volume. So there<br />

is a volume aspiration from our BMW<br />

partners which I think is challenging but<br />

achievable. Like with all of our brands<br />

- they all produce motor cars that they<br />

need us to sell. This is the relationship<br />

we have, but the vision for me is to<br />

deliver unrivalled service in a stateof-the-art<br />

facility that our customers<br />

can actually visit even when they don’t<br />

want to buy a car. I really want to make<br />

our facilities here in Bahrain a go-to<br />

destination for our customers. Even if<br />

you are out with your children for a day<br />

and you’re looking for something to do<br />

with them, bring them along and say:<br />

Let’s have a look at the new cars, let’s<br />

have a look the facilities.<br />

That’s really where we’re going with<br />

it. The Ferrari, Maserati or Rolls Royce,<br />

are all a work of art, and they shouldn’t<br />

be kept locked away. So my goal and our<br />

aim is to provide a go-to destination for<br />

our customers when they are buying<br />

a car or when they’re not buying a car.<br />

We want to see people on a daily basis<br />

in these businesses. We want them to<br />

interact with our staff and really feel<br />

that they are a part of the Euro Motors<br />

family.<br />

Would you like to send a message across<br />

to our readers?<br />

I think the message that I would like<br />

to send to our readers is that we are here<br />

and we are open for business. For sure it<br />

is a difficult climate at the moment but<br />

it won’t always be this way. I am a new<br />

General Manager with a new managing<br />

director Mr Majid Al Zayani. We’re both<br />

in new roles in the business , although<br />

Mr Majid is part of the family and I<br />

has been involved with the business<br />

a long time. I have taken the last 3<br />

months just to really have a deep dive<br />

into the business and look at what we<br />

need to do for our customers and staff<br />

going forward. We are keen to do deals<br />

particularly for cars that we have in<br />

stock, so I would like customers to come<br />

and see us again. We have a fabulous<br />

new facility for Ferrari and Maserati so<br />

I would like customers to come and see<br />

that. It’s the biggest and best in GCC at<br />

the moment, so customers should come<br />

and have a look at that and just give us<br />

an opportunity to show them what we<br />

have. We are looking to maintain and<br />

develop relationships with all of our<br />

customers past and present, very much<br />

looking to move into the digital space.<br />

This is probably the biggest<br />

difference I found in Bahrain to where<br />

we are in Europe. This digital proposition<br />

hasn’t been maximised. Most businesses<br />

are moving on, but the motor trade in<br />

generally has been probably a little bit<br />

behind. Our customers can expect to see<br />

our revised new, updated Euro Motors<br />

website in 2018. They can look to visit us<br />

on our Facebook and Instagram pages.<br />

So the message that I am sending<br />

across to everyone is that we are open<br />

for business, we are open do new<br />

deals. It is really exciting times with<br />

the redevelopments that we’ve just<br />

completed and the redevelopments<br />

that we’ve got planned! So come along<br />

engage with us. If experiences haven’t<br />

been brilliant in the past, let us know.<br />

Let’s see what we can do to try and build<br />

the bridges.<br />

36 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Send money<br />

to your loved ones<br />

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• Budaiya Village +973-1760 0583<br />

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• Tubli +973-1700 5124<br />

• Rameez Mall +973-1749 0960<br />

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• Hoora +973-1729 3150<br />

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• Arad Hidd +973-1746 5884<br />

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• Airport Departures + 973-1732 9360<br />

For your currency needs, please visit any Travelex branch<br />

www.travelex.bh<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

37


Interview | Bahrain Bourse<br />

Narjes Farookh Jamal<br />

Executive Director of Operations<br />

Bahrain Bourse<br />

AT THE HEART OF<br />

THE OPERATION<br />

In spite of it being a difficult year<br />

for the GCC financial markets and<br />

Bourses, including Bahrain Bourse<br />

(BHB), the majority of trading indicators<br />

ended 2016 positively. The trend<br />

continued into <strong>2017</strong> with BHB’s positive<br />

performance reflecting investors’<br />

confidence in the performance of public<br />

shareholding companies, the solid legal<br />

infrastructure of the Bourse, and the<br />

credibility of Bahrain Bourse’s trading<br />

systems and procedures.<br />

At the heart of the BHB operations<br />

is Narjes Farookh Jamal, Executive<br />

Director of Operations. “I started<br />

working Bahrain Bourse in 1998 in the<br />

Information Technology division, and<br />

gradually progressed to the position I<br />

am in today,” she says.<br />

Playing a pivotal role in automating<br />

the operations of Trading, Clearing,<br />

Settlement, and the Central Depository,<br />

as well as developing the organization’s<br />

Business Continuity function, in the<br />

course of her 20 years in the field, she<br />

has seen BHB evolve into a modern<br />

automated trading platform that utilizes<br />

cutting-edge solutions. The journey<br />

has been long but in 2015, when she<br />

received an award as one of the leading<br />

women pioneers in the banking and<br />

financial Sector from HRH Princess<br />

Sabeeka bint Ibrahim Al Khalifa on<br />

Bahraini Women’s Day (<strong>Dec</strong>ember<br />

1), it was an acknowledgment and<br />

recognition of the years of hard work<br />

and dedication.<br />

Today Narjes leads a seven-member<br />

leadership team responsible for all<br />

of the organization’s business lines,<br />

including Trading Operations, Listing,<br />

Disclosure, Information Technology,<br />

Marketing and Business Development.<br />

38 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Bahrain Bourse<br />

Since taking on her current role in<br />

January 2016, Narjes has successfully<br />

spearheaded the creation and<br />

development of numerous projects for<br />

Bahrain Bourse with a results-oriented<br />

philosophy that leverages strategic<br />

thinking, international best practices,<br />

and a strong execution discipline.<br />

Among her most notable projects<br />

is the Bahrain Investment Market,<br />

a unique equity market that targets<br />

companies in the growth and developed<br />

stages initiating Bahrain Trade, an<br />

online trading solution, and spin off of<br />

Bahrain Bourse’s Central Depository<br />

and Settlement (CDS) into a separate<br />

legal entity ‘Bahrain Clear”. She talks<br />

to bizbahrain Group Editor Reena<br />

Abraham about the journey.<br />

Can you tell us a little about the history<br />

of Bahrain Bourse and your vision for it?<br />

With roots stemming back to<br />

AlJowhara Market in the early 1980s,<br />

Bahrain Bourse (‘BHB’) has been built<br />

on a long history of integrity, innovation<br />

and market expertise. Bahrain<br />

Bourse is a self-regulated multi-asset<br />

marketplace. Bahrain Bourse aspires<br />

to provide to its investors, issuers, and<br />

intermediaries a widespread suite of<br />

exchange-related services including<br />

offering listing, trading, settlement,<br />

and depositary services for various<br />

financial instruments. The long-term<br />

vision aims to position Bahrain Bourse<br />

as a ‘Regional Multi-Asset Class<br />

Marketplace Leader’. Today we have<br />

more than 100 investor nationalities<br />

trading in 33 billion listed shares.<br />

Bahrain Bourse is the region’s most<br />

open capital market.<br />

“The long-term vision<br />

aims to position Bahrain<br />

Bourse as a ‘Regional<br />

Multi-Asset Class<br />

Marketplace Leader’.<br />

How does the Bahrain Bourse promote<br />

economic diversification?<br />

Bahrain Bourse offers a diversified<br />

spectrum of financial instruments<br />

available for trading, which are<br />

available to both local and international<br />

investors which includes a wide range<br />

of asset classes.<br />

What products and reforms would help to<br />

increase the liquidity and sophistication of<br />

the BHB?<br />

As part of the Bahrain Bourse’s<br />

mission to create a comprehensive capital<br />

market eco-system, and increasing the<br />

pool of securities and associated financial<br />

products, it offers a wide range of asset<br />

classes including equities, bonds & sukuk,<br />

treasury bills, mutual funds, Real Estate<br />

Investment Trusts (REITs), and the most<br />

recently launched Bahrain Investment<br />

Market (‘BIM’)<br />

Other initiatives recently<br />

launched include promoting the<br />

development of a diverse investor<br />

base, and enhancement of services<br />

such as Bahrain Trade which enables<br />

individuals holding retail accounts with<br />

select financial institutions to trade<br />

directly on Bahrain Bourse through an<br />

online licensed broker platform, hence<br />

offering simplified market access.<br />

We have also recently launched<br />

Bahrain Clear, a subsidiary of Bahrain<br />

Bourse with an authorized capital of<br />

BD 5 million and paid-up capital of BD1<br />

million. Bahrain Clear is a fully-fledged<br />

clearing house for the region, offering<br />

comprehensive management, operation,<br />

and consultancy, and custodian and<br />

technical services of platforms relating<br />

to depository, clearing and settlement<br />

in a range of asset classes.<br />

How can small and medium-sized<br />

enterprises (SMEs) be further enticed to<br />

list on the BHB?<br />

The BIM concept was developed<br />

by adapting global practices to suit<br />

local requirements. The concept also<br />

incorporated findings from extensive<br />

research and consultations, including<br />

a Consultation Paper issued in<br />

January 2015 by Bahrain Bourse to<br />

solicit key stakeholders’ views and<br />

recommendations.<br />

The result was a platform which<br />

connects owners of growing businesses<br />

and established family businesses<br />

which are ready to take the next step<br />

in their development with regional<br />

and global investors who are seeking<br />

investment opportunities in the region,<br />

with a solid regulatory and financial<br />

framework that protects the rights of<br />

both the companies and investors and<br />

ensures their needs are met efficiently.<br />

In focusing on these two segments,<br />

the BIM has an imperative role to fill<br />

an important gap and complements<br />

the existing financing ecosystem, a<br />

prerequisite for private sector growth.<br />

While risk-averse traditional banks<br />

focus on large companies, the BIM<br />

opens the door for mid and small-cap<br />

companies on the rise to find investors<br />

who believe in their long-term success.<br />

How do you assess the BHB’s<br />

position in terms of globalisation and<br />

interconnectivity?<br />

Bahrain Bourse is a member of<br />

the most prominent standard-setting<br />

international organizations in the<br />

field of capital markets and central<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

39


Interview | Bahrain Bourse<br />

securities depository operations and<br />

participates in the regular meetings<br />

held by these organizations including<br />

IOSCO, World Federation of Exchanges,<br />

Arab Federation of Exchanges, Africa &<br />

Middle East Depositories Association,<br />

Association of National Numbering<br />

Agencies.<br />

Furthermore, Bahrain Clear (Bahrain<br />

Bourse’s subsidiary) hosts under its<br />

safekeeping approximately BD 33<br />

billion worth of securities, representing<br />

14 billion securities from more than<br />

100 nationalities. Bahrain Clear is<br />

also interconnected with two regional<br />

central securities & depositaries to<br />

ease-off the process of settlement.<br />

Regionally, we are always exploring<br />

new ways to increase cooperation<br />

across all levels for the mutual benefit<br />

of GCC members, including exploring<br />

ways in which we can open up the<br />

market and further facilitate investor<br />

access to the regional markets.<br />

“Bahrain Bourse is the<br />

region’s most open<br />

capital market."<br />

initiatives geared towards economic<br />

diversification, particularly in<br />

countries traditionally reliant on oil<br />

revenues, private sectors make up an<br />

ever-increasing share of the national<br />

economy.<br />

In Bahrain for example, figures<br />

recently released by Ministry of<br />

Industry and Commerce and Tourism<br />

showed that the number of commercial<br />

registrations nearly tripled over the<br />

past year, going from 9,000 in 2015 to<br />

26,800 in 2016. This reflects Bahrain’s<br />

vibrant local entrepreneurial culture,<br />

a key element of any dynamic private<br />

sector.<br />

Furthermore, Bahrain Bourse has<br />

seen a number of applications from<br />

companies interested in listing on the<br />

Mainboard market but are not able<br />

to meet the eligibility and admission<br />

criteria. The Bahrain Investment Market<br />

was created to cater to this growing<br />

interest and serve as a stepping stone to<br />

potentially get listed on the Mainboard<br />

at a later stage.<br />

How will the Bahrain Investment<br />

Market (BIM) benefit Bahrain and the<br />

GCC?<br />

The Middle East and North Africa<br />

(MENA) region’s entrepreneurial<br />

landscape has never been more<br />

exciting. The region’s dynamic<br />

What is the Bahrain Investment Market<br />

(BIM) launched by the Bourse this year?<br />

What are the goals and how are you<br />

setting about achieving it?<br />

The BIM is an equity market<br />

licensed by the Central Bank of Bahrain<br />

and operated by the Bahrain Bourse,<br />

which was launched in Q1 <strong>2017</strong> with<br />

a vision to provide the MENA region’s<br />

fast-growing business ventures a costand<br />

time-efficient means of raising the<br />

capital they need to fuel their future<br />

growth. The objectives is to create<br />

a platform that connects owners of<br />

growing businesses with regional and<br />

global investors.<br />

We have rolled out the BIM with<br />

a number of awareness sessions<br />

targeted towards various societies to<br />

raise awareness and ensuring that<br />

companies fully understand its model<br />

and how it works.<br />

Is the Bahrain/GCC/MENA region<br />

mature and ready for such a concept?<br />

The local and regional market<br />

in general is indeed ready for such<br />

a concept. Thanks to government<br />

40 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Bahrain Bourse<br />

entrepreneurial landscape has been<br />

driven by unprecedented interest from<br />

regional and international investors, as<br />

demonstrated by the recent acquisition<br />

by Amazon of regional e-commerce<br />

firm Souq.com in March <strong>2017</strong>. The<br />

high-profile nature of this deal helped<br />

attract even more international<br />

investors to the region. Another notable<br />

deal was PayTab’s capital raise of<br />

US$20 million. Such prominent deals<br />

highlight the important of flexible<br />

capital raising platforms such as BIM.<br />

The BIM’s appeal lies in its many<br />

target-specific benefits and features.<br />

In addition, these entities have a major<br />

role in contributing towards long-term<br />

economic growth and employment.<br />

“The region’s dynamic<br />

entrepreneurial<br />

landscape has been<br />

driven by unprecedented<br />

interest from regional<br />

and international<br />

investors…”<br />

advisory firms) to provide companies<br />

with the needed support and guidance<br />

both pre and post listing. This type of<br />

support goes a long way in providing<br />

companies with the required financial<br />

funding to fuel the growth of their<br />

company.<br />

How will you ensure that your target<br />

audience, which primarily consists<br />

of family-owned businesses and<br />

smaller companies step forward to<br />

take advantage of a completely new<br />

investment opportunity?<br />

Our target audience is mainly<br />

focused on entrepreneurs whom are<br />

ready to take the next step in their<br />

development with regional and global<br />

investors who are seeking investment<br />

opportunities in the region, with a solid<br />

regulatory and financial framework<br />

that protects the rights of both the<br />

companies and investors and ensures<br />

their needs are met efficiently. We<br />

have rolled-out the program with<br />

10 awareness sessions covering 12<br />

societies & association and more than<br />

1250 attendees. Since the launch,<br />

we have signed up four Authorized<br />

Sponsors, which are KPMG, KeyPoint,<br />

SICO and BDO.<br />

BIM offers raising equity capital<br />

via an organized, transparent, orderly<br />

functioning and reliable market/<br />

Companies will benefit from the<br />

positive effects of market discipline on<br />

the quality of management, improved<br />

corporate governance and greater<br />

visibility for potential investors,<br />

suppliers and clients.<br />

What’s next for Bahrain Bourse? What<br />

are the short term and long term plans?<br />

Bahrain Trade is our next major<br />

milestone and paving the way for<br />

Bahrain Clear to leverage the service<br />

offering to investors and issuers<br />

alike, as well as attracting more retail<br />

financial institutions to participate in<br />

our Bahrain Trade Network.<br />

Which are the equity markets in the<br />

region running a similar initiative and<br />

how successful have they been?<br />

Similar equity market concepts<br />

are already successfully implemented<br />

elsewhere in the world such as Catalyst<br />

market in Singapore and AIM in<br />

London have been successful, and we<br />

have every reason to believe that we<br />

can replicate that success here given<br />

the region’s strong and historical<br />

entrepreneurial culture.<br />

What is the nature of the relationship<br />

with Tamkeen? How will it support BIM?<br />

Tamkeen has developed a<br />

customized support program dedicated<br />

to funding the costs associated with<br />

engaging Sponsors (specialized<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

41


Interview | INTEC Bahrain<br />

Felipe Yofre<br />

CEO & Senior Architect, INTEC Bahrain<br />

INNOVATION BY<br />

DESIGN<br />

Combining originality and<br />

imagination with a strategic and<br />

pragmatic approach, the team at<br />

Intec Bahrain is known for their ability<br />

to create innovative and livable design<br />

that takes the vision of the client and<br />

makes it a reality.<br />

“The spaces we create are flexible,<br />

livable and practical, artfully combining<br />

beauty with functionality, using woods<br />

and metals, natural light, clean lines<br />

and easy living,” says Felipe Yofre<br />

Founder and CEO of the business. Today,<br />

a professional international design<br />

practice that specializes in architecture,<br />

interior design and project management,<br />

the company has evolved from its Italian<br />

roots to create a strong base in Bahrain.<br />

Tell us about how your interest in<br />

architecture began and how it developed<br />

during the years.<br />

My interest in architecture<br />

started at a very young age, when I<br />

was exposed to the daily routine of<br />

my uncle who was an architect. He<br />

used to lift me up on his drafting table<br />

stool, guiding me to draw and sketch.<br />

42 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | INTEC Bahrain<br />

I don’t remember having thought on<br />

any alternative career after that. I<br />

joined the Facultad de Arquitectura<br />

in Cordoba, Argentina, the city were<br />

I was born. My architectural studies<br />

were complemented by incursions in<br />

many forms of art like painting, theatre<br />

scenes design, TV art production, during<br />

times of hectic cultural and artistic<br />

activities in Argentina. Immediately<br />

after graduating in Cordoba, I moved<br />

to Buenos Aires where I worked as an<br />

architect for the office of a contractordeveloper,<br />

and also joined the University<br />

of Buenos Aires as a teacher in Facultad<br />

de Arquitectura. From 1972 to 1978, I<br />

was based in Milan, working in the<br />

prestigious office of Tomas Maldonado,<br />

considered one of the main theorists<br />

of design theory of the legendary Ulm<br />

Model, a design philosophy developed<br />

during his tenure in Ulm. Intec, the<br />

office in Via Manzoni, included an<br />

international team of architects and<br />

designers, and was involved in plural<br />

design activities. The projects were<br />

both in Italy and France, and I was lucky<br />

enough to lead the design team in some<br />

of the most prestigious ones. One of<br />

most exciting works of that period was<br />

the collaboration in Paris with Bernard<br />

Zehrfuss, French Architect, Grand<br />

Prix de Rome, in one of his projects<br />

for Unesco Building. These were years<br />

of multicultural experience, in a city<br />

that was at the heart of the design<br />

world, in contact with architects like<br />

Vittorio Gregotti and Ettore Sottsass,<br />

philosophers like Salvatore Veca, writers<br />

and thinkers like Umberto Ecco.<br />

In 1978, I moved with my family to<br />

Bahrain, to supervise the first phase of<br />

a project that we had designed for Mr.<br />

Hussain Yateem and his family, that<br />

would become the first shopping center<br />

in the island. I live with my wife in<br />

Bahrain since then, and I had the honor<br />

to be granted the Bahraini nationality.<br />

Can you tell us about your vision in<br />

architecture?<br />

In Intec, we adopted a famous<br />

architect - Ludwing Mies van der Rohe’s<br />

quote: “Less is more.”<br />

When you first look at our projects<br />

you will notice the boldness of the<br />

volumes, the lack of any sort of<br />

ornaments, the search of purity and<br />

simplicity, enhanced only by the light<br />

and the shadows, the interaction with<br />

elements that help to diffuse or protect<br />

the light, being these projections over<br />

openings, pergolas, skylights, etc.<br />

A deeper look into it will show the<br />

obsession with detail in our layout plans,<br />

the search for rich space interaction,<br />

the creation of interesting features<br />

everywhere, all this contrasting with the<br />

external treatment. You will also notice<br />

our care of the details of the project that<br />

are so important. Since very young I<br />

always remember Louis Kahn’s quote:<br />

“Architecture is the thoughtful making<br />

of space.”<br />

The spaces we create<br />

are flexible, livable<br />

and practical, artfully<br />

combining beauty with<br />

functionality, using<br />

woods and metals,<br />

natural light, clean lines<br />

and easy living.<br />

How does your office stand in the<br />

architectural panorama of Bahrain?<br />

Although Intec today stands as a<br />

boutique office that delivers high quality<br />

special projects, we are working with<br />

our senior team integrated by my son<br />

Felipe Yofre Jr, our GM Carlos Villarroel,<br />

and our senior architect Farah Qattan,<br />

on expanding our activities to other<br />

scale of projects. This year we signed<br />

an MOU with Montaldo Engineering, a<br />

multinational Engineering office, and<br />

registered two of their senior engineers<br />

with us, adding the structural license to<br />

our CR. As per our agreement, we will<br />

promote Montaldo Engineering services<br />

in Bahrain and the Gulf, for oil and gas<br />

related projects, roads and ports. We are<br />

also signing an MOU with United Arab<br />

Emirates (UAE) based consultants, that<br />

will result in the opening of an Intec<br />

branch in Ras Al-Khaimah. This will be<br />

in addition to our office in Muscat, that is<br />

directed by my son, Felipe Yofre Jr.<br />

Any projects that you would like to<br />

highlight?<br />

Intec is proud of having designed<br />

the first shopping mall in Bahrain,<br />

the Yateem Centre, and also the first<br />

Hotel and Resort by the sea, Al Bander<br />

Resort in Sitra. We have a very strong<br />

residential projects portfolio that<br />

includes very prestigious single villas,<br />

compounds and residential buildings of<br />

various sizes. The commercial projects<br />

portfolio is vast and includes Car<br />

Showrooms (Toyota, Lexus, McLaren),<br />

Open Malls (The Walk), Clubs (GPIC<br />

Staff club, Coral Bay), Restaurants (the<br />

Fish Market at Al Bander Resort, and<br />

Monsoon and Le Vinoteca Barcelona in<br />

Block 338), etc.<br />

Do you want to mention something about<br />

your current projects?<br />

Yes, the list is very exciting. We have<br />

recently handed over Sea villas, a group<br />

of 32 villas in Dilmunia, and the McLaren<br />

showroom in Tubli. We are working at<br />

full speed in fast track mode for the<br />

Bayan Primary School new building in<br />

Isa Town. We have recently completed<br />

the project for a new car park building in<br />

Salmaniya Hospital, which construction<br />

will start very soon, and as usual, we<br />

have an interesting list of villas under<br />

construction or at design stage.<br />

In which other places have you worked?<br />

In the Eighties I was invited for a<br />

project in Cairo, where we signed a JV<br />

with an Egyptian office. The first project<br />

there was a Nile front mansion that<br />

would become known as the “White<br />

House”. We designed later projects both<br />

in Cairo and Alexandria, and prepared<br />

concepts for touristic projects in the Red<br />

Sea. In the Nineties I joined a group of<br />

American architects for projects in Cuba,<br />

with a Canadian Hotel Operators chain. I<br />

have also completed projects in Cordoba<br />

and Buenos Aires, Argentina.<br />

I would like to thank Bahrain for<br />

having allowed my family to establish<br />

our life here. We are now Bahrainis, my<br />

wife and me, and we hope that our sons<br />

will become also Bahrainis very soon.<br />

We have received so much from the<br />

Kingdom and the people of Bahrain. I<br />

think also that our office has contributed<br />

through the years to enhance the<br />

architectural scene of the Island, and<br />

also contributed to the professional<br />

education of many of the island’s bright<br />

architects, some of who today occupy<br />

important technical positions in various<br />

government offices.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

43


Interview | Travelex<br />

Jacqueline Nosworthy<br />

General Manager for Bahrain, Travelex<br />

44 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Travelex<br />

ONE-STOP-SHOP for<br />

Currency and Money Transfer<br />

bizbahrain talks to Jacqueline<br />

Nosworthy, General Manager<br />

of Travelex Bahrain about her<br />

experiences with the customer-centric<br />

approach of the company which has<br />

made it a one-stop shop for a portfolio of<br />

products and services.<br />

Tell us a bit about yourself and your<br />

career with Travelex.<br />

I joined Travelex South Africa in<br />

August 2011 as the Regional Manager<br />

for the Western Cape, Eastern Cape<br />

and Garden Route. Later I moved as<br />

the Regional Manager overseeing<br />

the Coastal region of South Africa<br />

incorporating additional regions.<br />

The Coastal region is a large region<br />

comprising of diverse cultures and,<br />

therefore, requires a nuanced approach<br />

as opposed to a ‘one-size-fits-all’ -<br />

something we are proud of at Travelex.<br />

My team succeeded in stabilising the<br />

regional performance with a strategy<br />

built around our ‘Customer First’ vision,<br />

backed up by an effective incentive<br />

programme to substantially improve the<br />

customer satisfaction levels.<br />

In 2016, I joined Travelex Bahrain<br />

WLL as the General Manager aiming<br />

to enhance the established business<br />

by focusing on our culture, ways of<br />

working and improving leadership from<br />

an operations/compliance, sales and<br />

marketing perspective. My team and<br />

I continue to develop new initiatives<br />

for our in-airport and downtown retail<br />

estate to boost long-term profitability.<br />

What challenges do you anticipate in<br />

Bahrain?<br />

In recent years Bahrain has been<br />

affected by periods of political volatility<br />

which has impacted tourism and<br />

business. We opened our first Bahrain<br />

airport FX outlet in 2004 with an<br />

additional downtown estate launching<br />

in 2006 when we extended our services<br />

to offer remittance. Our current Bahrain<br />

footprint spans 21 downtown branches<br />

and 5 airport branches. In order to<br />

remain competitive in the challenging<br />

local environment we are looking to<br />

further expand our portfolio of products<br />

and services creating a ‘one-stopshop’<br />

for currency and money transfer.<br />

We envision online trading to be a<br />

significant growth factor.<br />

We ensure that we look<br />

at the location of each<br />

store and the customers<br />

it attracts to allocate<br />

staff who speak those<br />

languages and are aware<br />

of specific cultural<br />

nuances.<br />

What do you believe makes you stand<br />

out in an already crowded market?<br />

Our customer-centric approach,<br />

providing world class products and<br />

services as well as competitive<br />

exchange rates. At Travelex, we invest<br />

heavily in training and helping improve<br />

the performance of our retail staff. We<br />

ensure that we look at the location of<br />

each store and the customers it attracts<br />

to allocate staff who speak those<br />

languages and are aware of specific<br />

cultural nuances.<br />

Our long-standing commitment to<br />

compliance best practices is another<br />

factor that sets us apart. Customers<br />

can transact with us securely and with<br />

peace of mind. On the Business-to-<br />

Business front, we continue to expand<br />

our corporate customer base in line<br />

with local regulation to meet and exceed<br />

customer expectations.<br />

At Travelex, we invest<br />

heavily in training and<br />

helping improve the<br />

performance of our retail<br />

staff.<br />

The service you offer is in a way<br />

competition to banks. How do you think<br />

established financial institutions will<br />

react in the long-term?<br />

We provide our FX and remittance<br />

as a specialised service supported by<br />

our 40 years of industry track record<br />

and strong compliance backbone. We do<br />

not compete on the full scale with the<br />

financial services banks offer. We are not<br />

in a position to speculate on financial<br />

institutions’ behalf.<br />

Do you have a message for Travelex<br />

users in Bahrain?<br />

Travelex has a robust customer base<br />

in Bahrain and we would like to thank<br />

them for their custom and loyalty.<br />

We are committed to improving<br />

our services in line with the needs and<br />

wants of our customers in Bahrain and<br />

we will continue to invest in effective<br />

innovative platforms and products,<br />

extending our portfolio and local<br />

footprint to ensure convenience and<br />

ease of access.<br />

We are busy with some more exciting<br />

campaigns and look forward to seeing<br />

you in one of our branches soon.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

45


Interview | AspenTech<br />

Improving<br />

Profitability<br />

Through<br />

Asset<br />

Optimization<br />

In the 1970s, a group of chemical<br />

engineers led by MIT Professor of<br />

Chemical Engineering Larry Evans,<br />

tried to figure out that if Computer<br />

automation was being applied to<br />

other engineering disciplines - civil,<br />

mechanical, electrical - why not<br />

chemical? Evans saw an opportunity to<br />

apply the burgeoning computer-aided<br />

chemical engineering technology to<br />

market requirements that were being<br />

driven by the energy crisis. Supported<br />

by funding from the newly formed<br />

Department of Energy (DOE), the<br />

ASPEN (Advanced System for Process<br />

Engineering) Project was started in 1977.<br />

Today as one of the world’s leading<br />

suppliers of asset optimization software<br />

solutions, AspenTech’s software<br />

tackles the most complex process<br />

manufacturing challenges, creating<br />

value and improving profitability for<br />

customers. The industries that drive<br />

our economies and touch our lives<br />

are optimized by aspenONE software<br />

every day. The world’s leading oil & gas,<br />

chemical, engineering & construction,<br />

pharmaceutical, food, beverage, and<br />

consumer packaged goods companies all<br />

rely on AspenTech to run their business.<br />

Antonio Pietri, President and<br />

CEO, AspenTech was in Bahrain last<br />

month to deliver the keynote - “Driving<br />

Sustainable Growth” at MEPEC <strong>2017</strong>.<br />

Held at the Bahrain International<br />

Exhibition and Conference Centre,<br />

MEPEC <strong>2017</strong>’s focus was “Sustainable<br />

Growth through Process Innovation<br />

Antonio Pietri<br />

President and CEO, AspenTech<br />

and Downstream Integration.”<br />

Pietri’s keynote, addressed how asset<br />

optimization improves asset reliability,<br />

achieves operational excellence and<br />

helps leading firms manage through<br />

complexity to optimize the asset<br />

lifecycle across design, operations<br />

and maintenance. On the sidelines of<br />

the conference he gave bizbahrain an<br />

exclusive interview.<br />

46 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | AspenTech<br />

What is the story behind AspenTech and<br />

your success?<br />

AspenTech was founded on August<br />

12, 1981 to commercialize the technology<br />

that was developed by Larry Evans and<br />

a group of MIT chemical engineers.<br />

Over time, that original goal of a<br />

general-purpose process simulation<br />

system evolved to a focus on process<br />

optimization, and eventually a broader<br />

vision - Asset Optimization. Today,<br />

an integrated set of industry-leading<br />

AspenTech products optimize assets<br />

across the design, operations and<br />

maintenance lifecycle.<br />

Our success is down to our<br />

constant innovation and the fact<br />

that no other technology provider in<br />

process manufacturing spends more on<br />

Research and Development (R&D) as a<br />

percentage of revenue than AspenTech.<br />

We staff three R&D Centers of Excellence<br />

for Engineering, Manufacturing and<br />

Supply Chain and Quality and have<br />

brought to market a long line of industry<br />

firsts.<br />

Can you describe your own career<br />

journey and what brought you to<br />

AspenTech and now Bahrain?<br />

I began my career at ABB Simcon<br />

as an applications engineer focused on<br />

advanced control and multi-variable<br />

controllers for refining. I always was<br />

interested in sales and all aspects that<br />

eventually prepared me for my job today<br />

as CEO. I am originally from Venezuela<br />

but I have lived and worked in a number<br />

of countries around the world. I joined<br />

AspenTech through the company’s 1996<br />

acquisition of Setpoint, Inc. where I<br />

previously held a range of sales, services<br />

implementation, and consulting roles,<br />

overseeing the integration of AspenTech<br />

solutions at European refinery and<br />

process manufacturing sites. In 2002, I<br />

relocated to Singapore as Vice President,<br />

Business Consulting, and was then<br />

promoted to Managing Director of the<br />

Asia Pacific region. My first trip to<br />

Bahrain was as CEO of AspenTech in<br />

2009. At the time I had no staff here, but<br />

we grew quickly and today we have 25<br />

to 30 staff in Bahrain and more than 50<br />

in the region. Bahrain is our HQ for the<br />

Middle East.<br />

Our main client here in BAPCO,<br />

but Bahrain has been a very good<br />

springboard for us to the region and even<br />

North Africa.<br />

"Our success is down to<br />

our constant innovation<br />

and the fact that no other<br />

technology provider in<br />

process manufacturing<br />

spends more on Research<br />

and Development."<br />

Let’s get into your software details. Can<br />

you explain AspenTech’s value addition<br />

and role in process manufacturing?<br />

We have developed deep process<br />

manufacturing industry knowledge<br />

from exclusively focusing on<br />

optimizing process manufacturing<br />

solutions for more than 35 years. Our<br />

expertise includes more than 400 R&D<br />

professionals, including more than 80<br />

process-modelling developers, many<br />

of who are PhDs, as well as around<br />

400 service engineers and technical<br />

sales professionals working every<br />

day with the world’s leading process<br />

industry companies. We also have a<br />

large customer service organization<br />

supporting these companies. AspenTech<br />

offers the broadest footprint of asset<br />

and process optimization solutions<br />

and aspenONE is the only integrated<br />

software suite focused on design,<br />

operations and maintenance across<br />

the entire asset lifecycle. aspenONE<br />

applications are customized for complex<br />

manufacturing environments, such as<br />

oil and gas, chemicals and other capitalintensive<br />

industries. The company was<br />

founded for the sole purpose of helping<br />

capital and process intensive industries<br />

break free from traditional constraints.<br />

In recent years, we’ve lived through the<br />

worst downturn in oil prices in history,<br />

and are seeing continued competitive<br />

pressures. Now, more than ever, our<br />

focus is on efficiency, optimization, and<br />

running assets more reliably than ever -<br />

ultimately operational excellence in the<br />

asset means asset optimization.<br />

Can you explain briefly your premise<br />

about how actionable insights have<br />

allowed failures to be predicted and<br />

eliminated for the operation lifecycle to<br />

be fully optimized?<br />

It is an entirely new approach to<br />

getting at the critical insights necessary<br />

to avoid process-induced disruptions<br />

and failures. These insights include<br />

the all too common occurrences of<br />

running equipment longer than expected<br />

to meet increased market demand,<br />

or degradation due to varying raw<br />

materials or usage. There is a significant<br />

need to carry out failure prevention<br />

using data-driven truths rather than<br />

guesstimates. The combination of<br />

mechanical and process induced<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

47


Interview | AspenTech<br />

breakdowns costs up to 10 per cent of a<br />

worldwide $1.4 trillion manufacturing<br />

market per a 2012 report from The<br />

McKinsey Global Institute. While<br />

companies have spent millions trying to<br />

address this issue and ultimately avoid<br />

unplanned downtime, until now, they<br />

have only been able to address wear and<br />

age-based failures. Current techniques<br />

cannot detect problems early enough<br />

and lack insight into the reasons behind<br />

the seemingly random failures that<br />

cause over 80% of unplanned downtime.<br />

This is where using machine learning<br />

software to cast a “wider net” around<br />

machines can capture process-induced<br />

failures.<br />

To avoid unplanned downtime,<br />

companies must identify and respond<br />

effectively to early indicators of<br />

impending failures. Traditional<br />

maintenance practices do not<br />

predict failures caused by process<br />

excursions. That would require a<br />

unique technology approach combining<br />

machines and processes; particularly<br />

for asset-intensive industries such as<br />

manufacturing and transportation.<br />

With the right technology in place,<br />

organizations can sense the patterns<br />

of looming degradation, with sufficient<br />

warning to prevent failures and change<br />

outcomes.<br />

Advanced machine learning<br />

software has already demonstrated<br />

incredible successes in the early<br />

identification of equipment failure. Such<br />

software is near autonomous and learns<br />

behavioral patterns from the streams<br />

of digital data that are produced by<br />

sensors on and around machines and<br />

processes. Automatically, and requiring<br />

minimal resources, this advanced<br />

technology constantly learns and adapts<br />

to new signal patterns when operating<br />

conditions change. Failure signatures<br />

learned on one machine “inoculate” that<br />

machine so that the same condition<br />

will not recur. Additionally, the learned<br />

signatures are transferred to similar<br />

machines to prevent them being affected<br />

by the same degrading conditions.<br />

How have the changing demographics in<br />

the region affected the industry?<br />

It is great to see a new cohort of<br />

young process engineers come out of<br />

university and into industry. The change<br />

in guard is a major focus for the industry<br />

now as a wave of experienced engineers<br />

retires, a younger generation is being put<br />

into roles that require more experience<br />

to do challenging work. It is important<br />

to develop all employees’ skills to ensure<br />

that the staff has the right knowledge<br />

and tools to perform the job most<br />

effectively. Ultimately the goal is to help<br />

ease the demographic transition that is<br />

currently happening.<br />

Given the challenges<br />

our customers are<br />

facing in optimizing<br />

their enterprise-every<br />

plant, every system,<br />

every asset-maintaining<br />

a safe operation has<br />

never been tougher.<br />

Only AspenTech has the<br />

software and models<br />

to give companies the<br />

confidence to advance<br />

from process to asset<br />

optimization.<br />

What are the trends and developments in<br />

asset performance management?<br />

At the plant level, we are seeing<br />

the development of risk analysis. This<br />

involved reliability modelling and<br />

simulation that predict and optimize<br />

future plant availability and capacity<br />

throughout the entire lifecycle. At the<br />

process level, there is a trend towards<br />

process analytics, through which<br />

operators can discover the root cause<br />

of process disruptions, predict future<br />

occurrences and prescribe actions to<br />

avoid them. At the equipment level, we<br />

are seeing machine learning analytics<br />

that predict when failures will occur,<br />

understand why they will occur and<br />

prescribe what to do to avoid the failure.<br />

Why has optimization become essential<br />

for the Middle East?<br />

We are leveraging our 35-plus years<br />

of software, technology and industry<br />

expertise and combining it with the<br />

latest machine learning and analytics<br />

capabilities to create the next generation<br />

of optimization, asset optimization.<br />

Optimization was initially a “nice to<br />

have,” something to help generate the<br />

last percent of profit. However, with the<br />

increasing scope and complexity of the<br />

oil and gas industry in the Middle East,<br />

for example, it is no longer an option, but<br />

a business necessity. The competitive<br />

environment that has emerged in<br />

just a few short years requires a more<br />

holistic approach, which is where asset<br />

optimization comes in.<br />

Any experiences and insights to share<br />

about the Middle East market and<br />

Bahrain?<br />

My first visit to Bahrain was in 2009<br />

when we came to see if it would be a<br />

good base for our regional operations.<br />

It has been a great decision for us. The<br />

Middle East is an important region for<br />

us. The economies are changing and<br />

looking increasingly at becoming value<br />

aggregators, which fits well with our<br />

own vision.<br />

Every region of the world has its own<br />

requirements. One thing I learned about<br />

the Middle East when I set up operations<br />

here was that customers like to deal<br />

with people based right here rather than<br />

conduct business over the phone. For<br />

customer support and implementation<br />

of systems they need a face-to-face<br />

interaction.<br />

What’s next? Where is AspenTech<br />

heading? What is the vision?<br />

Our focus is on the shift from process<br />

optimization to asset optimization.<br />

Given the challenges our customers are<br />

facing in optimizing their enterpriseevery<br />

plant, every system, every assetmaintaining<br />

a safe operation has never<br />

been tougher. Only AspenTech has the<br />

software and models to give companies<br />

the confidence to advance from process<br />

to asset optimization. We’re combining<br />

our unrivaled modeling expertise<br />

with big data machine-learning to<br />

maximize the performance and life of<br />

all assets. Our technology delivers the<br />

most accurate and actionable insights,<br />

enabling customers to run assets faster<br />

safer long and greener. AspenTech is<br />

optimizing the asset design, operation<br />

and maintenance lifecycle for a growing<br />

number of customers in complex,<br />

industrial environments.<br />

48 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

49


Interview | Mohamed Isa<br />

Bahraini<br />

Author<br />

Receives<br />

the Quilly<br />

Award<br />

The Quilly Award, founded by the<br />

National Academy of Best-Selling<br />

Authors, commemorates an<br />

author’s achievement of being named<br />

to a nationally recognized Best-Seller<br />

list. The National Academy of Best-<br />

Selling Authors was created by attorneys<br />

Authors Nick Nanton and JW Dicks,<br />

who saw a need for recognition and<br />

celebration for authors from many<br />

categories and lists - including many<br />

independent lists - across many different<br />

genres. Hosted at an Annual Golden<br />

Gala, the recognized authors receive<br />

their Quilly Award from the Academy<br />

at a Hollywood-style, red carpet gala<br />

where authors can mingle and network<br />

among others who have also been able<br />

to achieve best-selling status. Bahrain’s<br />

own Mohamed Isa, a recent recipient<br />

talks to bizbahrain about the experience.<br />

Tell about your experience receiving the<br />

Quilly Award?<br />

It was an amazing experience.<br />

There is no feeling like it when you feel<br />

gratified with one’s own achievement<br />

especially when you are recognized<br />

by a professional body represented by<br />

the National Academy of Bestselling<br />

Authors. The gratification is compounded<br />

when you take into account that the<br />

awarding ceremony took place at the<br />

Roosevelt Hollywood Hotel which is the<br />

same hotel where the Oscars Awards<br />

took place for the first time in 1927.<br />

The Awards Ceremony was part of<br />

the Thought Leader® Summit where<br />

top notch speakers gave various talks<br />

including the Billionaire Jay Abraham<br />

who created the Theory of Preeminence.<br />

Tell us more about “The Success<br />

Blueprint.”<br />

The Success Blueprint borrows from<br />

the concept of architecture blueprints<br />

and reflects this concept back on what<br />

it takes to be a successful person in<br />

the various aspects of life. To build an<br />

architecture masterpiece, you must<br />

take into consideration several factors<br />

including the foundations, structure and<br />

the projections to create a beautiful and<br />

strong building. Likewise, to achieve<br />

wealth, health and work-life balance,<br />

you must have a plan - a blueprint - and<br />

this is what this book offers. It contains a<br />

ton of tips on success and another ton of<br />

motivation to help the reader to become<br />

a success.<br />

50 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Mohamed Isa<br />

that. They were interested in knowing<br />

more about Bahrain. At the end of each<br />

conversation, they expressed their keen<br />

interest in visiting Bahrain to experience<br />

its culture, heritage and meet its people.<br />

My attendance was a golden opportunity<br />

to promote Bahrain and I am so proud of<br />

the fact that I raised Bahrain’s flag high<br />

in Hollywood.<br />

What is the basis of receiving the Quilly<br />

Award?<br />

There is one basic requirement for<br />

receiving the Quilly Award and that is<br />

to have a book that tops the recognized<br />

bestselling book lists in USA. And<br />

since “The Success Blueprint” topped<br />

two Amazon Bestselling lists, I was<br />

recognized with this award.<br />

What has receiving the award meant to<br />

you?<br />

Receiving this award put more<br />

responsibility on my shoulders. And<br />

the responsibility is crystal-clear: To<br />

motivate the youth in Bahrain and<br />

beyond to be optimistic and motivated<br />

to have ambitious and meaningful<br />

goals in their lives to be the catalysts<br />

for positive change in their respective<br />

communities. In our community,<br />

we need to go beyond the simple<br />

programming of our youth: Study hard.<br />

Graduate. Get a job. Get married & retire!<br />

Life is more than that, where is the spirit<br />

of adventure, discovery, having a rich life<br />

full of experiences and leaving a positive<br />

legacy in the community. This is what I<br />

preach when I speak to the youth in high<br />

schools and universities.<br />

Any new books on the way?<br />

I am finalizing the book covers<br />

and the text layout of my upcoming<br />

book - “Chai Karak: A Customer Service<br />

Story.” It will be published in English in<br />

<strong>Dec</strong>ember <strong>2017</strong> and in Arabic in March<br />

2018. This book provides organizations<br />

and companies with a clear roadmap<br />

to improve their customer service<br />

standards.<br />

As you know, one of the key success<br />

factor and competitive advantages for<br />

any organization is customer service.<br />

To this end, this book has 22 chapters.<br />

Each chapter begins with a quote on<br />

service and ends with three questions<br />

for the readers to reflect on to apply<br />

the concepts to their organizations. In<br />

addition, the book has a section called<br />

“The Chai Karak Manifesto” where I<br />

introduce nine key factors to improve<br />

customer service. The last section of the<br />

book includes a roadmap to creating a<br />

customer-centric culture.<br />

I gave a number of talks on the<br />

concepts introduced in the book and last<br />

month I spoke to Googlers in Googleplex<br />

in California, USA. They loved it!<br />

How did you feel being the only Arab<br />

receiving the award?<br />

Most of the delegates were surprised<br />

that I was from Bahrain and I enjoyed<br />

What do you say to the youth who dream<br />

of their own creative projects?<br />

Start now and never procrastinate.<br />

Many people wait for the “right time” or<br />

the “perfect time” - these concepts do<br />

not exist. The best time is now. Start, try,<br />

learn and enjoy the journey. If you do<br />

not succeed, you learned. If you succeed,<br />

we will all be happy for you and we will<br />

congratulate you. And remember, if you<br />

try, you have 50% chance to succeed. If<br />

you do not, you have already failed.<br />

What advice would you offer?<br />

My advice is to work on your public<br />

speaking and presentation skills because<br />

they will open the doors of success<br />

to you. In addition, I advise them to<br />

familiarize themselves with the various<br />

programs offered by TAMKEEN and<br />

take part in the Annual Youth Startup<br />

Competition as they will learn a great<br />

deal about how to start a new business.<br />

Last words?<br />

I always considered myself the<br />

- Unofficial Ambassador of Bahrain -<br />

during my various travels and when<br />

receiving international guests. This will<br />

always be a great motivator to achieve<br />

more and more to raise the flag of<br />

Bahrain so high in the sky. I am working<br />

with a private organization to produce<br />

marketing media to promote Bahrain as a<br />

preferred Foreign Direct Investment (FDI)<br />

destination and this would be my biggest<br />

gift to the Kingdom.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

51


Interview | The British Council<br />

Dr. Hanan Al-Buflasa<br />

Assistant Professor, University of Bahrain<br />

CONNECTING UK AND<br />

BAHRAINI SCIENTISTS<br />

In <strong>Dec</strong>ember 2016, Hanan Al Buflasa was<br />

one of 18 participants from the Gulf region<br />

to be selected by the Windsor Leadership<br />

Trust [LINK] in the UK to take part in their<br />

prestigious training programme. Knowing<br />

that the University of Bahrain will only send<br />

its employees to the best universities around<br />

the world, and after carefully researching<br />

renewable energy courses both inside and<br />

outside the UK, she found the MSc course<br />

offered by University of Loughborough’s<br />

prestigious CREST research institute the best.<br />

With an MSc and PhD in renewable energy,<br />

she’s currently Assistant Professor at the<br />

University of Bahrain and uses her knowledge<br />

to advise everyone from governments to<br />

individuals.<br />

What was your research about and how<br />

would you advice government authorities<br />

and individuals working in the field on the<br />

subject?<br />

My research area focuses on Renewable<br />

Energy Systems Characterization and<br />

Resource Assessment, Power System and<br />

Environmental Physics. The advice that I<br />

have given to the government and individuals<br />

varies from consultation on renewable energy<br />

52 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | The British Council<br />

projects to designing and building<br />

carbon footprint calculators. Please<br />

find below an overview of main projects<br />

which I have provided consultation for:<br />

• Provided consultation for<br />

Bahrain Science Centre for the<br />

establishment of their Renewable<br />

Energy Section<br />

• Provided consultation for<br />

Electricity and Water Authority for<br />

the installation of CSP in Hawar<br />

Islands<br />

• Provided consultation for<br />

Sustainable Energy Unit for<br />

Renewable Energy Resources<br />

Besides providing consultation, I am<br />

also a member at several societies and<br />

technical committees, including the<br />

below:<br />

• Member of the Bahrain Standard<br />

Technical Committee on<br />

Renewable Energy and Energy<br />

Storage Systems<br />

• Member of the GCC Standard<br />

Technical Committee on<br />

Renewable Energy and Energy<br />

Storage Systems (Bahrain<br />

representative)<br />

• Member of the National Standard<br />

Committee on Oil and Gas<br />

• Member of International Solar<br />

Energy Society<br />

Any tips or suggestions from your<br />

experience with the prestigious training<br />

programme?<br />

Training programmes are extremely<br />

important because they allow us to<br />

increase our knowledge on different<br />

aspects and share experiences with<br />

other participants. The most important<br />

is networking since this helps us to<br />

polish our existing skills and to explore<br />

new skills.<br />

Sometimes it’s challenging<br />

attending a training programme since<br />

you will be out of your comfort zone,<br />

however it’s rewarding because you’re<br />

fully depending on listening, learning<br />

and sharing your thoughts with other<br />

team members. At the start of these<br />

trainings you might not see a direct<br />

impact on the overall training but I<br />

can confidently say that by the end of<br />

these training programmes you will<br />

be amazed about the results and how<br />

much knowledge you have gained in a<br />

short period of time.<br />

The British Council’s work<br />

connecting UK and Bahraini scientists<br />

for example, helps us know what the<br />

latest research is, how we can work<br />

together and where there might be<br />

opportunities for partnerships - this<br />

helps to bring up the quality of research<br />

in both the UK and Bahrain and for<br />

scientists from both countries to<br />

exchange knowledge and ideas.<br />

Was studying for an MSc in renewable<br />

energy systems technology a course<br />

you had always planned on doing? What<br />

inspired you to do so?<br />

I have always had a strong<br />

passion for the sun, thinking about<br />

its mesmerising power and size,<br />

encouraged me to follow my study<br />

in renewable energy. I have an MSc<br />

and PhD in renewable energy at<br />

the University of Loughborough’s<br />

prestigious CREST research institute.<br />

During my study, I worked on<br />

researching the potential of renewable<br />

energy and the impact on the<br />

conventional power system in Bahrain.<br />

Especially because our country’s power<br />

system is heavily accommodated by<br />

water production system.<br />

After my studies, I was chosen to<br />

work on renewable energy research<br />

projects in Bahrain, followed by<br />

promoting this subject in the country.<br />

To further support the industry, I took<br />

on the role of Head Judge for the 13th<br />

GCC Youth Scientific Conference and<br />

Competition in 2012 and Judge for<br />

the Globe National Environmental<br />

Competition for schools in 2015 and 2016.<br />

How do you place your genre of study in<br />

a Bahraini context?<br />

Many people across the globe are<br />

very interested in promoting clean<br />

energy sources, since it has a direct<br />

impact on our precious environment,<br />

the economy and lifestyle. The Kingdom<br />

of Bahrain has established strong<br />

and responsible goals to encourage<br />

sustainability through its 2030<br />

Economic Vision.<br />

Sustainability is a key part of the<br />

2030 Vision and it includes plans<br />

to provide a local and sustainable<br />

environment through the introduction<br />

of a clean source of energy in Bahrain<br />

by replacing the conventional fuel<br />

(natural gas) for power production by<br />

renewable energy. That step has been<br />

formulated with the establishment of<br />

the Sustainable Energy Unit (SEU) and<br />

the Standard Technical committee for<br />

renewable energy.<br />

Giving the above initiatives by the<br />

government of Bahrain, we need to<br />

continue to invest in education and<br />

research since they play a crucial<br />

role which will drive the execution of<br />

the plans made by the government to<br />

introduce renewable energy. Having<br />

international partners, for example our<br />

partnership with Aston University and<br />

Oxford University and the CREST and<br />

Loughborough University, is also very<br />

useful as environmental challenges<br />

are global and require an international<br />

response.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

53


Interview | Licorne Energy<br />

ENERGY INVESTMENTS<br />

FOR THE REGION<br />

Irina Duisimbekova, a long term<br />

resident entrepreneur in Manama<br />

and President & Founder of Licorne<br />

Energy in Houston Texas, along with<br />

Omar Minhaj, President & Founder of<br />

Flamingo Oil in Houston shared with<br />

a panel of investors and diplomats<br />

the new business model their mutual<br />

companies would offer in GCC and<br />

Bahrain based on oil Royalties revenues,<br />

Cocktail & conference held at<br />

the Capital Club of Bahrain, we had<br />

the opportunity to interview them<br />

on this model and their vision of the<br />

cooperation between Texas industries<br />

and the Gulf.<br />

Can you share with us what Licorne<br />

Energy is all about and what it offers for<br />

the investor?<br />

IRINA: Licorne Energy is a Texas<br />

based company that offers to investors<br />

several economic mechanisms in oil &<br />

gas field. One of our core investments are<br />

royalties in oil & gas that can generate<br />

to our investors a fast return, usually<br />

within 4-5 years, with 20-25% gross profit<br />

per year and monthly cash income after<br />

three months following the investment.<br />

Basically, an investor, invests in a<br />

physical production of oil or gas barrels<br />

and get his quota of produced barrels<br />

per day sold by a market current price<br />

which gives him/her a monthly revenu<br />

with proportion of the size of initial<br />

investments.<br />

We are constantly looking for new<br />

royalties with our partner Flamingo Oil<br />

International in order to increase our<br />

portfolio of investments and offer more<br />

flexibility and choice to our investors.<br />

Where do you see energy investment<br />

escalating and diminishing across the<br />

GCC?<br />

OMAR: Energy investments will<br />

continue to grow in the GCC region for<br />

the very fact that the oil & gas reserves<br />

sizes are huge and will continue to<br />

require important investments from<br />

global investors to develop the resource<br />

and infrastructure in the GCC along with<br />

the Governments. Oil demand is solid<br />

and increasing and for last 3 years the<br />

capital investments have been quiet<br />

sluggish due to the weak oil prices<br />

which will have its effects on the reserve<br />

replacements and adding production<br />

capacity for the market. All across GCC<br />

the investments will escalate to catch up<br />

with global oil demand.<br />

What are your interactions with third<br />

parties and what type of activity do you<br />

undertake with them?<br />

OMAR: We work closely with third<br />

parties mainly drilling and completion<br />

services companies and to some<br />

extent EPC contractors to build out<br />

production facilities and water disposal<br />

infrastructure, oil services were hardest<br />

hit due to oil price collapse and a<br />

number of companies went through re<br />

structuring and lay off’s, there will be a<br />

human talent problem in this sector due<br />

to the lack of upstream investments.<br />

How will an investor benefit when they<br />

participate in Licorne’s schemes?<br />

IRINA: Licorne Energy offers to its<br />

investors a large portfolio of investments<br />

in oil & gas royalties and also services<br />

that come along with this type of<br />

investment, from setting up a local<br />

structure based in USA, opening bank<br />

account, obtaining tax identification<br />

number, accounting services, legal<br />

services etc. Basically, Licorne<br />

Energy will handle all the necessary<br />

administrative and legal stages that<br />

concern acquisition of an oil & gas<br />

royalty.<br />

What differentiates you from similar<br />

organizations within your competitors in<br />

oil & gas or from trading houses?<br />

OMAR: We purely focus on E&P<br />

business and keep our operations lean<br />

and efficient to produce the barrel of<br />

oil at a profitable rate, we are not in<br />

the trading business and certainly<br />

interested in working together on some<br />

bigger development across the globe<br />

with them.<br />

Why this kind of investments could be<br />

attractive for GCC investors?<br />

OMAR & IRINA: In reality, this<br />

product has been tailored made upopn<br />

the request of our usual investors from<br />

Saudi Arabia, Bahrain and Kuwait which<br />

were looking for something different<br />

that most of the investment industry is<br />

proposing locally. Gcc investors asked<br />

us to present them something secure<br />

with a fast return on investment and<br />

double digit return, and mainly allowing<br />

to have immediate available cash flow<br />

on a monthly basis immediately after 90<br />

days maximum from the deposit on the<br />

account of the investment, compare to<br />

classic investments where you have to<br />

freeze your money for 5-7 years or even<br />

more which is the case of real estate and<br />

54 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Licorne Energy<br />

Irina Duisimbekova<br />

President & Founder of Licorne Energy<br />

Omar Minhaj<br />

President & Founder of Flamingo Oil<br />

with very low profit 3-5% per year.<br />

Some of our GCC private investors<br />

were looking for a scheme where they<br />

can have a quick return and cash<br />

available in order to reinvest and<br />

increase their investment portfolio.<br />

OMAR : GCC investors can have<br />

exposure to US onshore oil & gas via<br />

partiipations in the royalties and direct<br />

drilling participations with Flamingo Oil,<br />

investors can diversify the portfoilio via<br />

drilling multiple wells targeting different<br />

reservoirs with established type curves<br />

in the basin. US onshore offers stable<br />

investments where an investor can<br />

particpate with a cash flow generating<br />

yield approach or a 3 - 5 year build and<br />

hold type strategy with an exit returning<br />

a multiple on the investment.<br />

What about Flamingo? What is the role<br />

that you will play as partners?<br />

OMAR: I am CEO of the company<br />

and discuss the company and projects<br />

future, with our investor base and new<br />

partnerships we form with JV partners<br />

participating on our projects. We do<br />

quarterly reviews and yearly business<br />

plan meetings to develop a road map and<br />

target yearly goals.<br />

What excites you most about the future<br />

of Bahrain’s oil and gas and the role you<br />

hope to play in the industry?<br />

OMAR: Bahrain does have a<br />

tremendous potential for Oil & gas<br />

business and financing oil and gas<br />

projects from Bahrain, we have met<br />

with several investment houses and<br />

heard very positive feedback on the<br />

subject. Flamingo Oil is going to keep<br />

Bahrain as a focus area in the middle<br />

east for participation of new oil & gas<br />

upstream projects and as well any JV<br />

opportunities with the groups in the<br />

Kingdom to partner up.<br />

IRINA: First, our investment proposal<br />

allows our GCC investor to dispose<br />

of cash to continue sustaining their<br />

monthly opex locally in an actual tough<br />

industry… some of them finance their<br />

dayly company cost in Bahrain and GCC<br />

with the return they obtained through<br />

our royalties model.<br />

The oil is and exhaustible natural<br />

ressource that will be constantly<br />

increasing in price as the demand<br />

and consumption on the world scale<br />

is growing every year by 1% nearly,<br />

equivalent to 900,000 BPD. (world is still<br />

consuming nearly 90 Millions Bpd)<br />

Consequently, the oil of Bahrain<br />

will contribute more and more to local<br />

development and re-boost the Bahraini<br />

economy once the prices are back to<br />

normal. We are projecting the price of oil<br />

within two years around 60-70 dollars<br />

per barrel.<br />

Due to our presence in Houston and<br />

in the Gulf, we have also a wild range<br />

of US Texas based companies willing<br />

to come, to invest and to operate into<br />

the GCC and because of my personal<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

55


Interview | Licorne Energy<br />

experience in Bahrain since now nearly<br />

10 years, this US corporation rely on me<br />

to identify and introduce them potential<br />

local partners to invest in.<br />

Moreover, we have also an advance<br />

relation with several Houston oil & gas<br />

banks and final coal funds which would<br />

be more than welcome to study Bahrain<br />

and Saudi Arabia oil & gas projects for<br />

investments, M & A, credit lines, etc.<br />

This is our added value and we hope<br />

the contribution we could add to local oil<br />

& gas industries.<br />

What are the risks and challenges to<br />

growing volumes and margins of the<br />

O&G trading business?<br />

The risks are usually based on the<br />

volume of the trade and the hedging<br />

of the contracts which extend to the<br />

bank supports extra credit lines as well<br />

as capacities of ou usual clients in the<br />

trading part to absorb the quantities<br />

provided by GCC refineries.<br />

Actually and exclusively through<br />

our trading department, GCC is a<br />

buyer market where we tend to acquire<br />

products from local refineries to export<br />

to our clients in Africa and Asia for most<br />

of them.<br />

What do you see as the next big energy<br />

challenges?<br />

If you have a quick look in the<br />

last four weeks, oil prices increased<br />

drastically to reach nearly 55$ per barrel<br />

of WTI with tends to be very profitable<br />

for USA shale gas coupled with US bank<br />

support for local producers as well as<br />

new technologies optimizing the cost of<br />

production.<br />

This is might tempt US producers<br />

to restart drilling and extracting and<br />

could overflow again the market and<br />

contribute to the slump of oil prices<br />

while at the same time OPEC members<br />

tempt to reduce their productions to<br />

preserve their market share.<br />

Keep in mid also that several non-<br />

OPEC low producers such as African<br />

or South American countries get their<br />

economy shrinking if its not dying<br />

because of the lo oil price.<br />

This could by extension create social<br />

and economical problems, riots and<br />

destabilization, etc.<br />

For that reason, as experts in<br />

royalties sales Licorne Energy and<br />

Flamnigo Oil are really for a balance of<br />

price where an average between 50-60<br />

dollars per barrel would be beneficial for<br />

all industries as well as all consumers<br />

and government. Below this price<br />

its killing the industry and above<br />

the consumer and especially non-oil<br />

countries face difficulties.<br />

www.licorne-energy.com<br />

www.flamingointl.com<br />

Alexandre Katrangi, a French businessman present in the Gulf Saudi Arabia<br />

and Bahrain for the last past 15 years and reputed for his international business<br />

development & investment strategy for several member of the Saudi Royal<br />

family and Forbes Fortune private families from UAE is among the founding<br />

partners of Licorne Energy.<br />

Olga Seelig, Former Judge at the Texas Court and Senior lawyer specialized in<br />

international investments of large US conglomerates is also a founding member<br />

of Licorne Energy<br />

Jaime Castilla, Chairman & CEO of Flamingo Intl / is co-Founder of Flamingo<br />

Oil - 32 Years of Experience in Upstream and Services business in Oil & Gas<br />

Successful entrepreneurship who has built Flamingo Oil a production services<br />

and EPC company in Colombia & Texas<br />

56 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong> 57


Project Review<br />

OVERVIEW<br />

• Manchester’s finest quality residences<br />

• Waterfront properties with the best facilities<br />

• Central location in the UK’s number 1<br />

investment city<br />

• Fully managed with guaranteed returns<br />

Purpose built property for the UK’s rapidly<br />

changing rental market<br />

More people in the UK are renting than ever<br />

before. This shift is strongest in Manchester -<br />

the UK’s fastest growing city. It’s where a young,<br />

growing rental market demands a new type of<br />

modern, purpose-built rental property. Introducing<br />

Affinity Living Riverview, one of Manchester’s<br />

tallest towers. Comprising the highest quality<br />

rental property in the city, it’s a striking icon on<br />

the skyline. Offering investors, fully managed,<br />

furnished 1 and 2-bedroom apartments.<br />

The 318-apartment, 35-storey development<br />

rises high from the city’s most prized location<br />

and stands tall for all to see on the skyline. It<br />

comprises over 1,100 sq m of exclusive communal<br />

facilities and apartments crafted to a higher<br />

standard than those found elsewhere in the UK’s<br />

top-performing city.<br />

Developer - Select Property Group<br />

Completion - Q1 2019<br />

58 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


LOCATION<br />

Address - Land At Bridge Street,<br />

New Bailey Street, Riverside Estate,<br />

Salford, Greater Manchester, UK, M3 5AA<br />

Co-ordinates - Latitude and Longitude -<br />

53.482146, 2.252781<br />

Manchester’s only 5* hotel ‘Lowry Hotel’ -<br />

0.1 miles (1 minute walk)<br />

Manchester business district ‘Spinningfields’ -<br />

0.3 miles (5 minute walk)<br />

Manchester Arena - 0.7 miles - (14 minute walk)<br />

Selfridges luxury department store - 0.5 miles<br />

(10 minute walk)<br />

Deansgate (Commerce centre) - 0.4 miles -<br />

(6 minute walk)<br />

PAYMENT PLAN<br />

• £5,495 (Deposit plus reservation fee)<br />

• 20% Exchange of Contract<br />

• 15% 1st March 2018<br />

• 15% 1st <strong>Dec</strong>ember 2018<br />

• Balance upon completion<br />

PRICES FROM<br />

Starting price £ 275,000<br />

Minimum 6% NET return, contractually<br />

assured for 2 years<br />

SIZES<br />

1 bedroom - 463 - 484 sq ft<br />

2 bedroom - 689 - 786 sq ft<br />

FACILITIES<br />

• Fully equipped gym<br />

• Roof top terrace with panorama views of the city<br />

• Open plan lounge café<br />

• Co-working lounge<br />

• Private meeting rooms<br />

• Two private dining rooms<br />

• Cinema room<br />

• Private lounge<br />

• 24 hour manned cold storage for grocery shopping delivery<br />

• Mobile phone entry system<br />

• Reliable, fast internet throughout<br />

• Dry cleaning & laundry drop-off service<br />

www.mhcwll.com<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

59


OBG | Business Report<br />

Bahrain’s Real Estate Sector<br />

Driven by Investment and<br />

Regulatory Reforms<br />

Oxford Business Group (OBG)<br />

Rising demand for residential and<br />

retail development is driving<br />

rapid expansion in Bahrain’s real<br />

estate sector, with billions of dollars<br />

worth of mixed-use projects to be<br />

launched in the near future, while new<br />

regulatory measures have been issued<br />

aimed at increasing market stability<br />

and long-term growth.<br />

Real estate developments<br />

totalling $26bn are planned or under<br />

construction, according to the Bahrain<br />

Economic Development Board<br />

(EDB), which comes after developers<br />

showcased five key projects worth<br />

more than $11bn at the Cityscape Global<br />

property event in September.<br />

Notable among those showcased<br />

at the event is the 310,000-sq-metre<br />

Bahrain Marina project, a mixed-use<br />

development featuring residential,<br />

entertainment, leisure and marina<br />

facilities in Manama.<br />

The first phase of the project,<br />

relating to enabling and marine works,<br />

is being undertaken by local company<br />

Al Hassanain Contracting, with an<br />

expected completion date of the third<br />

quarter of 2020.<br />

Meanwhile, Bahrain Marina<br />

Development, the company in charge<br />

of managing the project, expects the<br />

second phase, which consists of piling<br />

work, to begin either at the end of this<br />

year or in early 2018.<br />

Construction is also under way<br />

on the Diyar Al Muharraq project, one<br />

of the largest urban developments in<br />

Bahrain.<br />

Located on 12 artificial islands<br />

at the northern tip of the Bahraini<br />

archipelago, the development includes<br />

a range of residential, commercial and<br />

retail properties, community amenities<br />

such as schools and hospitals, and 40<br />

km of beaches.<br />

In August the Diyar Al Muharraq<br />

Development Company announced that<br />

infrastructure work for the second half<br />

of its Al Bareh residential zone had<br />

begun, with the section to be completed<br />

by the end of next year.<br />

The other major projects showcased<br />

include Durrat Al Bahrain, a 21,000-sqmetre<br />

development comprising offices,<br />

luxury hotels, spa resorts and retail<br />

space across 15 islands; CanalView,<br />

a residential, recreational and health<br />

development in Dilmunia; and Bahrain<br />

Bay, a luxury $2.5bn, 450,000-sqmetre<br />

project featuring residential,<br />

commercial and retail space.<br />

Growth data suggests opportunities for<br />

real estate<br />

The substantial pipeline of major<br />

projects comes amid strong overall<br />

growth in real estate, led by the rising<br />

demand for residential and retail<br />

developments. The sector expanded<br />

by 4.5% in the first quarter of the year,<br />

according to the EDB, well above overall<br />

economic growth of 2.9%, and generated<br />

$1.7bn, with residential sales alone<br />

jumping by 8.1% year-on-year.<br />

Meanwhile, in a sign of further<br />

growth, the number of residential<br />

applications is expected to rise by 5000<br />

units per year, according to the Ministry<br />

of Housing (MoH).<br />

“Recent figures demonstrate the<br />

60 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


OBG | Business Report<br />

resilience of Bahrain’s real estate sector<br />

and highlight the increasing demand<br />

for housing not only in the kingdom,<br />

but across the wider region,” Khalid Al<br />

Rumaihi, chief executive of the EDB,<br />

told the Cityscape Global conference,<br />

adding that government intervention<br />

and cooperation with the private sector<br />

had helped spur interest.<br />

“Strong growth in this sector has<br />

been supported by the implementation<br />

of economic and legislative reform and<br />

forward-thinking policies such as the<br />

public-private partnership model by<br />

the [MoH] and the recently issued real<br />

estate law,” he said.<br />

Significant growth in the residential<br />

sector contrasts with greater<br />

geographic variation in demand for<br />

commercial real estate, where there is<br />

an oversupply.<br />

Regulatory reform aimed at improved<br />

stability and increased trust<br />

One development expected to<br />

support growth in the sector is the<br />

new real estate law, which intends<br />

to stabilise the market and improve<br />

relations between investors, buyers and<br />

developers.<br />

Passed in early August and to be<br />

fully implemented early next year, the<br />

law includes the introduction of an<br />

industry regulator, which stakeholders<br />

say could lead to greater market clarity<br />

and help attract more international<br />

investment.<br />

Another key change aimed at<br />

increasing trust between buyers and<br />

developers limits off-plan sales for<br />

residential developments by requiring<br />

funds to be held separately in escrow.<br />

This ensures that the developer has<br />

the funds available to complete the<br />

development for which a buyer has<br />

already paid, and allows for the quick<br />

return of the investment should the<br />

property fail to be completed.<br />

The new regulations will also<br />

include a BD12 ($31.80) per-sq-metre<br />

infrastructure tax, which is intended to<br />

ensure that infrastructure investment<br />

keeps pace with the requirements<br />

of new developments, despite the<br />

government’s budgetary pressures.<br />

Oxford Business Group (OBG) is<br />

a global publishing, research and<br />

consultancy firm which publishes<br />

economic intelligence on the<br />

markets of the Middle East, Africa,<br />

Asia and Latin America. In print<br />

and online, the critically acclaimed<br />

economic and business reports<br />

have become the leading source of<br />

business intelligence on developing<br />

countries in the regions they<br />

cover. OBG's monthly economic<br />

updates provide up-to-date, indepth<br />

analysis on the issues that<br />

matter for tens of thousands of<br />

subscribers worldwide. OBG has<br />

been in Bahrain for 12 years and is<br />

currently working on The Report:<br />

Bahrain <strong>2017</strong> which is scheduled<br />

to be released in the first quarter<br />

of <strong>2017</strong>. For more information, visit<br />

www.oxfordbusinessgroup.com or<br />

call us in Bahrain at 1715 1582.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

61


CBRE | Real Estate Analysis<br />

BAHRAIN BAY’S<br />

STEADY RISE AS THE NEW<br />

FOCAL POINT OF THE CAPITAL<br />

Heather Longden<br />

Associate Director - CBRE Bahrain<br />

Bahrain Bay is an ambitious master<br />

plan project off the north coast<br />

of Manama, which effectively<br />

extends the country’s capital, providing a<br />

next generation focal point for Manama.<br />

The reclaimed land spans circa 430,000<br />

square metres and is gradually being<br />

developed with commercial, mixed<br />

use, retail, hospitality and residential<br />

projects along with public minded<br />

common facilities and services.<br />

The Bahrain Bay master plan<br />

already houses: Arcapita building,<br />

which is occupied by Arcapita, Bahrain’s<br />

Economic Development Board, as<br />

well as other prominent institutions,<br />

ABG Towers, which accommodate<br />

the namesake, Al Baraka Group<br />

headquarters, as well as providing<br />

additional office space for lease to<br />

external parties, Four Seasons, five star<br />

hotel and a stand out landmark, who are<br />

currently constructing a private beach<br />

for guests, and the Wyndham Grand<br />

62 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


CBRE | Real Estate Analysis<br />

Hotel in United Tower - a 262 key five<br />

star hotel facility with Six Senses Spa<br />

and 26,000 square meters of prime office<br />

space which is at soft opening stage<br />

and expected to welcome guests before<br />

the end of the year. High profile tenants<br />

will occupy this iconic twister shaped<br />

tower by Cooperation Investment House,<br />

including Aecom, Deloitte & Touche<br />

and McLaren. The property will be<br />

managed by CBRE where the local office<br />

headquarters are also located.<br />

The Avenues shopping mall with<br />

38,000 square metres GLA, phase 1,<br />

which opened to the public in late<br />

October runs adjacent to Bahrain Bay<br />

on the Manama corniche, and offers<br />

water front food and beverage as well as<br />

a street scape shopping experience that<br />

differentiates the mall from the existing<br />

operations in the Kingdom also provides<br />

outdoor public waterfront facilities,<br />

which have upgraded the corniche<br />

area running the stretch up to Bahrain<br />

Financial Harbour.<br />

Although Bahrain Bay has faced<br />

challenges in gaining and maintaining<br />

momentum in terms of development by<br />

sub developers through an uncertain<br />

economic climate since its launch, with<br />

the latest progress, this is beginning<br />

to turn around. Bin Faqeeh Real<br />

Estate are currently constructing a<br />

luxury residential project with ground<br />

floor retail - three distinct 10-storey<br />

residences with approximately 600<br />

luxury apartments - Water Bay.<br />

AXA Insurance are also currently<br />

constructing their headquarters. Both<br />

are currently slated for completion in<br />

Q1 2019.<br />

Bahrain Bay as a master developer<br />

are keen to draw visitors as well as<br />

primary users to the project and are<br />

creating a buzz, hosting key events,<br />

such as: Bahrain Sea Festival, which<br />

ran from 26th October to 4th <strong>Nov</strong>ember<br />

and reportedly attracted over 20,000<br />

visitors, global sporting event, Iron<br />

Man on 25th <strong>Nov</strong>ember and the Light<br />

Festival which will run from <strong>Nov</strong>ember<br />

23rd for 10 days. Bahrain Bay will host<br />

Bahrain National Day for the northern<br />

governorate, will be the next Spring of<br />

Culture hub and following the success<br />

of the January 2016 Food Festival this<br />

will be repeated on the Promenade,<br />

which is part of Shop Bahrain Festival.<br />

Bahrain Bay provides a great setting<br />

in the heart of the city with ocean<br />

backdrops. This area is home to Bahrain<br />

rowing club and a new sporting center<br />

providing a variety of watersport<br />

activities, with over 60 members to date,<br />

along with the first water taxi in the<br />

Kingdom is also up and running within<br />

the bay.<br />

In latest news, Bahrain Bay is poised<br />

to announce further development of<br />

public realm areas, following the relative<br />

success of the Promenade, particularly<br />

for events and the new sections will<br />

cover an area of approximately 20,000<br />

square metres. Set to offer a unique<br />

proposition in the Bahrain retail and<br />

food and beverage market with an<br />

inclusive, modern landscaped area,<br />

offering parks and play areas open to<br />

the public. Named The Park and The<br />

Wharf, the latter on the central canal<br />

front, will offer waterfront areas for<br />

dining and pedestrian walkways, which<br />

will appeal to a wide demographic<br />

range - set for completion Q3 2018.<br />

Bahrain’s commitment to providing<br />

top specification infrastructure and<br />

landscaping reflects their ethos in terms<br />

of creating a sustainable development<br />

that serves the community for the future<br />

as well as attracting foreign investment.<br />

A welcome participant in Bahrain’s<br />

growing art scene, the landscaping of<br />

the development has also included the<br />

adoption of artwork on the public facility<br />

buildings, including substations - the<br />

first initiative of its kind in Bahrain.<br />

El Seed Cali graffiti artwork is visible<br />

from the main throughway and is<br />

now also lit up at night time. Also,<br />

Bahrain artist, Fuad Al Binfalah has<br />

been commissioned and displayed four<br />

impressive stone sculptures in The<br />

Promenade proximity, which are add<br />

interest and are a demonstration to the<br />

effective place making that Bahrain Bay<br />

is managing to gradually achieve.<br />

The Promenade which has been<br />

the location for the food and shopping<br />

festival, has now opened up again for<br />

the winter, with kiosks (Wafflemeister<br />

and Naseef) offering snacks and food for<br />

the office workers on site and visitors.<br />

Three more key developers are<br />

expected to break ground in the near<br />

future, all with residential assets adding<br />

to Bahrain’s apartment market stock and<br />

bringing both local and international<br />

investment to the capital in the mid<br />

to upscale segments. The master plan<br />

looks set to continue this trend as<br />

the increased use and traffic to the<br />

site, provide further opportunities for<br />

investment.<br />

Heather Longden<br />

Associate Director -<br />

CBRE Bahrain<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

63


ASAR | Corporate Law Analysis<br />

THE<br />

DEATH OF<br />

RENT<br />

CONTROL<br />

by Ghufran Fadhul<br />

In 2014, Bahrain issued a statute<br />

initiating the end to mandatory rent<br />

control in Bahrain, a system which<br />

has been in place since 1944 and had<br />

experienced numerous amendments of<br />

the years. The 2014 law, widely known<br />

as the New Rents Act, eliminated the<br />

mandatory nature of two primary<br />

features of rent control in Bahrain:<br />

Pricing Control and Renewal Rights.<br />

This type of legislation is seen in<br />

many major cities around the world,<br />

even seeping into popular culture<br />

through television references. Rent<br />

control arguably plays an important<br />

role to enhance social justice; however,<br />

its breadth in Bahrain legislation,<br />

particularly its application also to<br />

merchants, rather than exclusively to<br />

residential property, has remained a<br />

thorn in the side of landlords. There<br />

are reasons to believe that rent control<br />

has increased the dilapidation of<br />

buildings in the areas where it applies.<br />

The impending end of rent control<br />

in Bahrain is expected to be a time<br />

of upheaval but also should result<br />

in economic normalization between<br />

longstanding businesses and new<br />

start-ups.<br />

How Rent Control Worked<br />

The primary aspects of rent control<br />

are Pricing Control - a limitation on<br />

the quantum of rental rate increases<br />

that property owners can charge - and<br />

64 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


ASAR | Corporate Law Analysis<br />

Renewal Rights - a statutory right in an<br />

existing tenant to remain in a rented<br />

space.<br />

In Bahrain, pricing control is<br />

implemented by prohibiting a landlord<br />

from raising the rental rate other than<br />

in a single instance of rental increase,<br />

which may raise the rent by up to a<br />

maximum of 10% of the original rent.<br />

Other than in this case, increase in rent<br />

is generally permitted in the limited<br />

case of renovation of the property,<br />

which would allow the landlord and<br />

tenant to agree a fair rental rate (in<br />

the absence of reaching an agreement<br />

on the rent for the renovated space,<br />

the tenant may litigate and the court<br />

may consider the reasonableness of<br />

the lease offered). In sum, a Bahraini<br />

tenant would benefit under rent control<br />

by a limitation on increases in her rent<br />

payments during the course of her<br />

tenancy.<br />

Renewal rights were introduced into<br />

the Bahrain rental control legislation<br />

in 1970. This guaranteed an occupant<br />

of a property the right to remain in<br />

the leased space indefinitely (with<br />

some exceptions), subject to payment<br />

of rent and material compliance with<br />

the lease agreement. Eviction despite<br />

lease compliance was available<br />

in only a limited number of cases,<br />

such as repossessing the property<br />

for the owner to use it as a personal<br />

residence (extended to the owner’s<br />

first degree relatives). It is notable<br />

that eviction is permissible for the<br />

purpose of renovating the property;<br />

however, the tenant has a right to be<br />

offered a renewed occupancy once the<br />

renovation is complete. Another notable<br />

aspect of the renewal right is that it<br />

accrues to the ultimate occupant even if<br />

an intermediary tenant has sub-let the<br />

property (who would not be protected<br />

by the rent control legislation). Special<br />

rules apply concerning the amount<br />

of rent due from the occupant to<br />

the landlord upon termination of an<br />

intermediate lease agreement, which<br />

are set out in the law.<br />

The Bahrain Cassation Court had<br />

expanded the protections under the<br />

rent control legislation by implying its<br />

application beyond the municipalities<br />

of Manama and Muharraq (being<br />

the areas identified in the law) and<br />

by consistently finding in favour of<br />

tenants where the lease agreement<br />

excluded protections otherwise<br />

provided under the rent control<br />

legislation. The rent control law in<br />

Bahrain has regularly been derided as<br />

detrimental to business and arguably<br />

costs the Bahrain government<br />

substantial sums in municipality<br />

fees due to the artificially low rents<br />

applying.<br />

Revocation of Rent Control<br />

It should be noted that the New<br />

Rents Act does not eliminate the types<br />

of provisions contained in the previous<br />

rent control legislation. It includes<br />

provisions concerning maximum<br />

rental increases and rights of renewal;<br />

however, the most important element<br />

of the New Rents Act is that those<br />

provisions apply “unless otherwise<br />

agreed.” Now, a sophisticated landlord<br />

can include in the lease agreement<br />

provisions to protect her from a tenant<br />

being able to avoid eviction or regular<br />

rental increases. This substantial<br />

change means the lease contract truly<br />

establishes the conditions between the<br />

landlord and tenant, rather than the<br />

lease agreement being diluted by rent<br />

control legislation.<br />

Most importantly, the New<br />

Rents Act established that any<br />

lease agreement benefiting from the<br />

previous rent control legislation would<br />

face a substantial change effective<br />

from February 2018 (three years after<br />

the New Rents Act became effective).<br />

The changes include a right to increase<br />

rent by up to 5% (on up to 5 occasions)<br />

during the term of a residential lease<br />

agreement period and up to 7% (also on<br />

up to 5 occasions) during the term of a<br />

commercial, industrial, occupational,<br />

handicraft or other lease. Also, a higher<br />

or more regular rent increase may be<br />

agreed by contract (e.g. a 10% annual<br />

rental increase).<br />

Upon the expiry of a lease<br />

agreement after February 2018,<br />

the lease would terminate by the<br />

landlord’s objection to renewal, even<br />

if the agreement had been subject to<br />

automatic renewals under the prior<br />

rent control legislation. Suddenly a<br />

landlord will be able to evict a tenant<br />

by way of expiry of the lease term (or<br />

its renewal) for the first time since<br />

1970. This combination will open<br />

the door to building owners retaking<br />

control of their properties from<br />

indefinite tenants who often pay de<br />

minimis rent.<br />

Market Impact<br />

It is hard to fully appreciate the<br />

market impact of this “death” of rent<br />

control in Bahrain. Tenants with<br />

minimal rental rates are likely to face<br />

off against landlords demanding a<br />

substantial increase in rent against the<br />

threat of an eviction notice. Traders<br />

who have remained in a single location<br />

for decades may be forced to balance<br />

a changed economic reality to remain<br />

versus relocation with its incumbent<br />

risks of high relocation costs,<br />

increased rents at the new location<br />

and losing customers. Other new<br />

entrants in the Bahrain market will<br />

see the competitive advantage of their<br />

competitors reduced, giving rise to<br />

an opportunity to compete on quality<br />

and innovation without the effective<br />

subsidy that old market participants<br />

had held with low rents and stable<br />

locations. Finally, landlords will be<br />

able to realize a more reasonable<br />

return on the capital investments<br />

in their property which may spur<br />

redevelopment in areas such as the<br />

Manama and Muharraq Souqs and<br />

renovation of buildings without the<br />

risks of litigation or limited increases<br />

in rents. The net increase in rent will<br />

also yield to the Bahrain government<br />

an increase in municipal fee revenues.<br />

As with any major regulatory<br />

change, there will be economic<br />

winners and losers; however, the<br />

introduction of a more competitive and<br />

free market in the property industry<br />

has a value of its own as Bahrain<br />

endeavours to increase its business<br />

friendliness.<br />

Ghufran Fadhul<br />

Associate - ASAR -<br />

Al Ruwayeh & Partners<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

65


Expert Opinion | Information Technology<br />

The Next<br />

Generation of<br />

E-Commerce<br />

by Dr. Jassim Haji<br />

The rise of ecommerce a decade<br />

ago had a severe business impact<br />

on many high-street stores;<br />

everything has changed especially<br />

consumer buying behavior. Hence,<br />

many big stores are set to transform<br />

shopping by establishing a seamless<br />

link between the online and offline<br />

worlds.<br />

In the near future, almost every<br />

product in such stores will be<br />

“smart” and in some cases virtual.<br />

Radio frequency ID (RFID) tags - tiny<br />

microchips that can be attached to<br />

items and send out unique signals -<br />

have been mooted for use on individual<br />

items in retail for over a decade, but in<br />

combination with mobile technologies,<br />

they can not only revolutionize the<br />

supply chain, but also transform the<br />

payment experience. What’s more,<br />

near field communication (NFC) chips<br />

will enable smartphones to become<br />

payment devices, and location-based<br />

services will give the customer what<br />

the want - and what they might not<br />

realize they want - in-store or at home.<br />

By combining all these technologies<br />

and uniting home ad store retail<br />

channels, exciting new ways of tailoring<br />

shopping directly to the customer will<br />

become possible. Retailers that fail<br />

to keep up are likely to risk the same<br />

levels of damage as those that failed to<br />

adapt to the ecommerce revolution.<br />

With RFID tags attached to every<br />

item in a store and sensors on every<br />

shelf, it’s possible to detect when any<br />

product has been removed. If the item is<br />

paid for, stock-keeping can be informed<br />

and more put out and ordered - or, if<br />

discarded in store, it can be returned to<br />

its correct location. If the item is taken<br />

through an exit without being paid for,<br />

alarms can be triggered. Since the RFID<br />

tag is unique, the stocking system will<br />

66 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Expert Opinion | Information Technology<br />

know which precise item has been sold;<br />

this can help to counter fraudulent<br />

returns. RFID can also automatically<br />

inform employees about when to<br />

replace items that are past their self-by<br />

dates.<br />

Further, by using a shopper’s cart or<br />

smartphone to track his or her location<br />

within the store, a retailer can send<br />

vouchers or shopping suggestions<br />

for nearby products straight to the<br />

customer. Alternatively, if customers<br />

are not in the store but nearby, the<br />

retailer can tempt them in with special<br />

offers, potentially based on their<br />

past purchases, or by offering loyalty<br />

rewards for stepping into the store,<br />

buying products, scanning barcodes or<br />

other activities. If the shopper has been<br />

using a smartphone to make purchases<br />

at home, the retailer can also suggest<br />

in-store products to complement the<br />

purchases already made.<br />

In addition, virtual shelves, which<br />

are designed to overcome the issue<br />

of limited space, are touch-sensitive<br />

displays that demonstrate all the<br />

items in a store’s inventory. Shoppers<br />

can scroll through the displays to<br />

locate items. Then, using an app<br />

downloaded to their smartphone that<br />

works by using image-recognition<br />

technology, they can scan and order<br />

the item. The order will be fulfilled<br />

in store if the item is available or be<br />

delivered to the shopper’s home at a<br />

time convenient to them. Coupled with<br />

mobile personalization services, virtual<br />

shelves can be customized to feature<br />

items form the shopper’s buying history<br />

or accounting to their clothes size, for<br />

example. And virtual shelves need not<br />

only be located within stores. They<br />

can, for instance, appear on station<br />

platforms so commuters can do their<br />

shopping while waiting for their train<br />

home.<br />

Moreover, shopping carts will<br />

no longer be just baskets on wheels.<br />

Equipped with tablet PCs or LCD<br />

screens and control panels, “smart<br />

carts” can scan products’ RFID tags as<br />

they are added to or removed from the<br />

basket. The cart can also synchronize<br />

with a website or shopping list app on<br />

the shopper’s smartphone and help the<br />

customer to locate items in the store<br />

- or even recommend the fastest route<br />

around the store. It will also be able to<br />

make recipe suggestions or suggest<br />

products that complement items<br />

already in the cart. More advanced carts<br />

will incorporate technology to track<br />

movements and follow the shopper<br />

around the store.<br />

And finally, when the shopper gets<br />

to the exit, the store can total the prices<br />

of the products using either the smart<br />

cart’s running total or, provided every<br />

item has an RFID tag, by accessing the<br />

tags on each item in the cart directly<br />

using sensors at the exit. If the store<br />

has payment details for the customer,<br />

linked to a smartphone, it can charge<br />

them automatically. If not, and the<br />

customer's smartphone has NFC<br />

technology built-in, then the phone can<br />

be sued to pay for purchases by swiping<br />

it at a pay point.<br />

Dr. Jassim Haji<br />

Technology Executive &<br />

Researcher<br />

www.facebook.com/DrJassimHaji<br />

bh.linkedin.com/in/dr-jassimhaji-7b5885125<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

67


Viewpoint | Next Generation Solution<br />

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Kalaam Telecom provides enhanced<br />

voices service with various deployment<br />

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of the two. Our telephony solution<br />

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Our Cloud Contact Center and<br />

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68 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

69


Expert Viewpoint | Investor Behaviour<br />

Myth #3: Crowdfunding is for the young-<br />

With crowdfunding being a relatively<br />

new form of funding, many people<br />

believe that only students and young<br />

entrepreneurs embrace it. This is not<br />

true; it actually appeals to people across<br />

generations.<br />

Seasoned businessmen and real<br />

estate developers also have tasted<br />

success on crowdfunding platforms.<br />

For these veterans, it’s a great way to<br />

validate a new product and test their<br />

project or idea to see if it resonates with<br />

investors or customers.<br />

6 Biggest Myths of<br />

Crowdfunding<br />

by Jose Paul Martin<br />

Over the last couple of editions, we<br />

talked about crowdfunding. We<br />

went in depth, and now it's time<br />

to bust a few myths about crowdfunding<br />

to conclude.<br />

Often, people who create<br />

crowdfunding campaigns have no<br />

idea of how crowdfunding works;<br />

such campaigns are likely to fail. For<br />

entrepreneurs who continue to live in<br />

the fantasy world that crowdfunding<br />

is an easy way to raise a few thousand<br />

dollars, this is magical thinking!<br />

You need to be clear in your thoughts<br />

that crowdfunding is just a more simple<br />

and efficient to reach out to your potential<br />

backers. Here’s an attempt to debunk<br />

some of the common crowdfunding<br />

myths that still exist today:<br />

Myth #1: Your project will go viral<br />

without much effort - Let’s get straight<br />

to the point - going viral is a tough task.<br />

The simplified version of crowdfunding<br />

seems to suggest that you sign up on a<br />

platform, launch your product and funds<br />

start pouring in.<br />

Yes, this was true to an extent when<br />

crowdfunding was new, but with the<br />

crowdfunding landscape becoming<br />

dense, a lot of hard work goes into a<br />

successful campaign.<br />

The two most important factors for<br />

success today are creating a credible<br />

pitch (check out http://pitchprocess.<br />

com if you want to get good at this) and<br />

building momentum before launching<br />

on the platform, so roll up your sleeves<br />

and be ready to work hard.<br />

Myth #2: Popular platforms are the best<br />

launch pads - Popular platforms like<br />

Kickstarter are flooded with thousands<br />

of projects at any given point of time.<br />

The odds of making it to the homepage<br />

are really close to zero. It is easy to<br />

get lost in some of these popular<br />

platforms, so finding the right platform<br />

to launch on is an important aspect of<br />

crowdfunding.<br />

Myth #4: Crowdfunding is the last<br />

resort - On the contrary; for many<br />

project owners, crowdfunding is the first<br />

choice, especially when they have no<br />

track record of having run a business.<br />

In crowdfunding, success will depend<br />

on your ability to market the product,<br />

convince your audience of its value, and<br />

motivate them to back your idea.<br />

Myth # 5: Crowdfunding success is<br />

based on the quality of your ideas -<br />

Crowdfunding success is first based<br />

on how well you market your product.<br />

The quality of your product is only the<br />

second most important thing. This is<br />

why many campaigns like the Coolest<br />

Cooler succeeded the second time,<br />

though the product remained the same.<br />

Myth # 6: Too many investors is trouble-<br />

It’s common to think that too many<br />

investors complicate the scenario, and<br />

potential angel investors or venture<br />

capitals may not approach you.<br />

However, there are several ways to work<br />

around this - investors can actually be<br />

used as brand ambassadors.<br />

What are your fears when it comes<br />

to crowdfunding? Sometimes the best<br />

way to tackle them is to head them on.<br />

You’re an entrepreneur right, I’m sure<br />

you have it in you!<br />

Jose Paul Martin is a private<br />

equity investor & advisor<br />

currently focused on IT &<br />

Healthcare sectors in the<br />

Middle East, US & Asia. He<br />

is also MD of Eqoris Group &<br />

Author of The Pitch Process<br />

Framework<br />

http://pitchprocess.com<br />

70 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

71


Interview | Jewellery Arabia<br />

THE<br />

ENDURING<br />

APPEAL OF<br />

JEWELLERY<br />

ARABIA<br />

Held under the patronage of<br />

His Royal Highness Prince<br />

Khalifa bin Salman Al Khalifa<br />

the Prime Minister of the<br />

Kingdom of Bahrain, this spectacular<br />

annual event is now in its 26th edition,<br />

surviving economic downturns, changing<br />

trends and stiff competition from regional<br />

players. This year’s exhibition brings<br />

together over 600 exhibitors from 30<br />

countries for a dazzling 5-day gala of glitz<br />

and glamour. Spanning 21,000 square<br />

metres of exhibition space, a huge range<br />

of finished jewellery, luxury timepieces,<br />

precious stones, objets d’art, clocks, fine<br />

writing instruments and more from<br />

around the globe go on sale.<br />

“Last year, we welcomed over 49,000<br />

visitors from 43 countries. In <strong>2017</strong> visitors<br />

can look forward to the latest collections,<br />

creations and innovations at this<br />

trendsetting exhibition and the unique<br />

opportunity to purchase from the widest<br />

selection of jewellery and watches in the<br />

region,” said UBM AEM’s Director of Sales<br />

and Marketing, Fawzi Al Shehabi.<br />

World famous watch and jewellery<br />

houses have made a return appearance,<br />

including major brand names. Many<br />

of these high profile international<br />

exhibitors will use the event as a platform<br />

to introduce exclusive collections and<br />

limited edition pieces to the Middle East<br />

collectors’ market.<br />

Complementing these iconic<br />

brands are national groups from leading<br />

jewellery export countries. They include<br />

large returning delegations of the finest<br />

retailers, designers and manufacturers<br />

from Hong Kong, India, Singapore and<br />

Thailand. Collectively, these groups reflect<br />

the very best manufacturing capabilities,<br />

design expertise and gemological<br />

resources that their respective countries<br />

have to offer.<br />

Joining international brands and<br />

national groups are a host of designers,<br />

retailers and manufacturers from all<br />

over the world, including a selection of<br />

Bahrain’s leading jewellers.<br />

72 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Jewellery Arabia<br />

Fawzi Al Shehabi<br />

Director of Sales and Marketing<br />

To assist visitors with making<br />

informed buying choices, the world’s<br />

foremost authority on gemology the GIA<br />

(Gemmological Institute of America)<br />

will be offering visitors complimentary<br />

seminars on gems and jewellery.<br />

Fawzi Al Shehabi, Director of Sales and<br />

Marketing, talks to Reena Abraham<br />

about the enduring appeal of the event,<br />

and traces its history to its starting<br />

point.<br />

This is how it all began.<br />

In 1992 we thought of starting a jewellery<br />

exhibition and we created the idea and<br />

the concept in-house. We started small,<br />

occupying just a quarter of Hall 1 at<br />

the Exhibition Centre. Since then in 26<br />

years, the show has grown to over 10<br />

times its original size. We have a wait<br />

list of exhibitors who we would like to<br />

accommodate but we are at full capacity<br />

even after several extensions within the<br />

current venue.<br />

Foremost pearl trading nation in the world.<br />

Yes, we carry forward our island’s<br />

heritage and reputation for the<br />

highest quality pearls and jewellery<br />

craftsmanship. Today we have pearl<br />

exhibitors too, but this is not exclusively<br />

a pearl jewellery exhibition, but the same<br />

standards that Bahrain was known for<br />

are always maintained. When we started<br />

Jewellery Arabia, it was planned as a B2B<br />

- business to business - project but then<br />

we saw there were collectors and private<br />

buyers, so we made it both B2B and B2C,<br />

and it was enormously successful.<br />

Leading exhibition not only in the Middle<br />

East but also in the world.<br />

It is among the top jewellery<br />

exhibitions in the world. Whatever the<br />

region, every country wants to do a<br />

jewellery show, but Jewellery Arabia<br />

cannot be compared with any other<br />

in terms of the quality of visitors and<br />

exhibitors, and the support. One of<br />

its major’s strength is its proximity to<br />

the Kingdom of Saudi Arabia and its<br />

purchasing power of high networth<br />

individuals.<br />

Outstanding Royal patronage and support.<br />

We are very lucky to have His Royal<br />

Highness Prince Khalifa bin Salman Al<br />

Khalifa, the Prime Minister of Bahrain as<br />

the patron and that has immediately lifted<br />

the exhibition to another level altogether.<br />

The support that the government has<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

73


given to this event has truly made Jewellery Arabia such a<br />

success.<br />

Without this patronage, I don’t think it would be possible to<br />

have an outstanding show like this for so many years. His Royal<br />

Highness the Prime Minister has attended every single Jewellery<br />

Arabia personally. Every year he opens the exhibition, and he<br />

spends hours going to every single exhibitor, shaking hands with<br />

them, talking to them and inspiring us all. We are so grateful for<br />

his interest and patronage. God grant him a long and healthy life.<br />

Jewellery Arabia has evolved into the largest jewellery<br />

exhibition through tremendous support from the Bahrain<br />

Government and years of hard work, determination and the<br />

combined efforts of UBM AEM and its worldwide network<br />

offices that have ensured to secure the best of exhibitors to<br />

participate at this event.<br />

Some of the exhibitors have been our partners right from the start.<br />

When we formed the concept and idea, we went to BJC<br />

(Bahrain Jewllery Centre).<br />

You could say that they were<br />

the founders with us. We<br />

went to them and told them<br />

about this idea and without<br />

hesitation they immediately<br />

extended their full support.<br />

Along with them there<br />

were some other Bahrainis<br />

who have been a part of<br />

Jewellery Arabia from the<br />

very first exhibition, like, Al<br />

Saraj, Al Hawaj etc.<br />

At that time there were people who were against this idea.<br />

They didn’t believe that it was a good idea that could work or<br />

that it could bring any benefit to Bahrain. But we did it once<br />

successfully, then again, and again and now it is 26 years! With<br />

the support of His Royal Highness, the exhibition survived and<br />

flourished!<br />

Business friendly and hospitable Bahrain.<br />

Bahrain is an open market and so very business-friendly.<br />

We get approached by every big name in the business and we<br />

Without this patronage, I don’t think<br />

it would be possible to have an<br />

outstanding show like this for so<br />

many years. His Royal Highness the<br />

Prime Minister has attended every<br />

single Jewellery Arabia personally.<br />

ask them to come and participate. To make it the success it is<br />

and to enjoy this kind of international stature, it cannot be just<br />

a local show. Of course, we give support to the local jewellers by<br />

providing a special rate.<br />

Jewellery Arabia today.<br />

For <strong>2017</strong>, Jewellery Arabia will continue to showcase the<br />

best designs and finest trends ranging from finished jewellery,<br />

luxury timepieces, precious stones, objets d’art, clocks, fine<br />

writing instruments and many more.<br />

Major names exhibiting this year.<br />

This year we will again see some of the big international<br />

exhibitors such as Hublot, Officine Panerai, Serafino Consoli,<br />

Audemars Piguet, Chopard, Omega, Jaeger-LeCoultre, Messika,<br />

Patek Philippe and many more. Amongst these brands, Bahrain<br />

will showcase its very own major jewellers such as Devji,<br />

Mattar Jewellers, Al Zain Jewellery, M.M. Sharif Hatam &<br />

Sons / Monthblanc, Al Hawaj,<br />

Boucheron and many more.<br />

We will also have<br />

government pavilions from<br />

Bahrain, Hong Kong, India,<br />

Singapore and Thailand. We<br />

have 30 countries and over<br />

600 exhibitors and they put<br />

up spectacular exhibits. It is<br />

truly an international show. We<br />

also have a lot of participation<br />

from the GCC and of course our<br />

main supporters from Bahrain.<br />

The Bahrain Jewellery Centre (BJC), Asia Jewellers and Al Zain<br />

Jewellery occupy the biggest spaces. You must visit - their stands<br />

are really outstanding creations.<br />

A wonderful team effort.<br />

I am very proud of our team, which has developed such a<br />

glittering prestigious international event, which is now widely<br />

recognised as the premier event of its kind in the region. We<br />

have worked hard and for many years and what you see is the<br />

result of that dedication and passion.<br />

74 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Under the patronage of<br />

His Royal Highness Prince Khalifa bin Salman Al Khalifa<br />

PRIME MINISTER OF THE KINGDOM OF BAHRAIN<br />

BAHRAIN<br />

<strong>2017</strong><br />

The 26 th Middle East International<br />

Jewellery & Watch Exhibition<br />

REGISTER ONLINE AT: www.jewelleryarabia.com<br />

21 - 25 <strong>Nov</strong>ember <strong>2017</strong><br />

Bahrain International Exhibition & Convention Centre<br />

ORGANISERS OFFICIAL CARD ACQUIRER VIP & REGISTRATION SPONSOR GENERAL SPONSOR GENERAL SPONSOR<br />

EDUCATION &<br />

LABORATORY PROVIDER<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

75


Interview | BJC<br />

B<br />

C J<br />

Signature<br />

Brand<br />

Boutiques<br />

Mohammed Shirazi<br />

Bahrain Jewellery Center (BJC)<br />

76 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | BJC<br />

On the eve of the prestigious<br />

Jewellery Arabia <strong>2017</strong>, bizbahrain<br />

met with Mohammed Shirazi,<br />

Director, Bahrain Jewellery Center.<br />

One of the pioneering members of the<br />

prestigious event established 27 years ago<br />

for BJC, it has been an fantastic opportunity<br />

to welcome visitors from all over Bahrain<br />

and beyond and a platform to showcase<br />

the iconic international brands that they<br />

represent.<br />

BJC’s impressive portfolio includes well<br />

known names such as Harry Winston, Piaget<br />

Maria Gaspari, Digo.OI, H.Stern, Schoeffel,<br />

RCM, Ivanka Trump as well as celebrated<br />

watch manufacturers like Patek Philippe,<br />

Chopard, A.Lang & Sohne, Vacherone<br />

Constantin, Hublot and Omega.<br />

How long have you been involved with the<br />

business of jewellery?<br />

Bahrain Jewellery Centre was<br />

established in 1978 by my late father<br />

Abdulrazaq Shirazi and my two uncles,<br />

Abdulmajeed and Abulqassim Shirazi.<br />

I graduated with a bachelor’s degree in<br />

Accounting and Finance from Regent’s<br />

Business School London in 2005, and that is<br />

when I officially joined the company.<br />

How would you classify BJC? Into what<br />

category of jewellery does it come into?<br />

BJC is home to the world’s most<br />

renowned high-end jewellery and watch<br />

brands. We have a variety of watches and<br />

jewellery that differ in style, design, and<br />

price range. Although we provide a wide<br />

selection for our customers , we do not<br />

under any circumstance compromise<br />

quality whatsoever. BJC ensures that all<br />

our products are made with the highest<br />

integrity.<br />

You represent some of the best-known and<br />

beloved brands in the world. Can you tell us<br />

how that came about?<br />

Whilst laying out the foundation for<br />

BJC, we were, and are still determined to<br />

make our mission to provide our clients<br />

with the highest level of commitment in<br />

terms of jewellery selection, quality, variety,<br />

service, and most importantly customer<br />

relationship. With this mission in mind,<br />

it is only compulsory to house world’s<br />

most reputed high-end jewellery brands to<br />

compliment our mission statement. With<br />

brands like Omega, Patek Philippe, Hublot,<br />

Bulgari, Piaget, Chopard, etc., our vision for<br />

BJC is accomplished.<br />

How do you make sure that BJC gives<br />

personalized attention to not only your<br />

individual clients, but also to each major<br />

brand that you represent?<br />

Our clients are our main focus, but that<br />

does not divert our attention away from<br />

each brand that we house. The brands we<br />

provide at BJC are brands we truly believe<br />

in, and so each one is given is the focus it<br />

deserves. We display our brands in store<br />

with the right visuals, allowing each piece to<br />

stand out. We also have occasional pop-ups<br />

in store for individual brands where clients<br />

can arrange a private meeting to view the<br />

collection. In addition, events are held on a<br />

regular basis to maintain the client-brand<br />

relationship.<br />

How has the business changed in the last<br />

years?<br />

In the past few years there have been<br />

quite some expansions, renovations, and<br />

new store openings. Changes like these<br />

are necessary with a growing market, and<br />

are anticipated by our clientele. BJC is<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

77


moving into mono-brand<br />

boutiques rather than the<br />

traditional multi-brand<br />

as this is the worldwide<br />

trend in the jewellery and<br />

watch industry.<br />

“Events like Jewellery Arabia definitely<br />

put Bahrain on the map as it’s one of<br />

the world’s biggest jewellery fairs. It<br />

attracts many visitors and exhibitors<br />

from around the world.”<br />

Do you think the customer<br />

today is very different?<br />

Our customers<br />

are always looking for<br />

distinguished quality, unique design, and excellent after-sale<br />

services, and this remains constant with all generations of<br />

our clientele whether old or new. As a younger generation is<br />

getting more infatuated and educated with the latest watches<br />

and jewellery trends, they seek more fashion forward designs<br />

that are fun to wear on a daily basis. In this case, it is necessary<br />

for us to bring in more of these brands that represent the new<br />

generation.<br />

Tell us about your involvement and experience with Jewellery<br />

Arabia.<br />

Since the beginning of Jewellery Arabia in 1992, BJC<br />

has been a regular participator, and with over 40 prominent<br />

jewellery and watch brands we can proudly claim that Bahrain<br />

Jewellery Centre is now the biggest exhibitor at Jewellery<br />

Arabia. Our stall covers an area of over 2500 square meters and<br />

is located distinguishably in Hall A of the Bahrain International<br />

Exhibition and Convention Centre. We always make sure that<br />

our stall has a friendly and<br />

warm vibe that allows our<br />

clientele to have a smooth<br />

and pleasant experience.<br />

Do you think events like<br />

this have helped Bahrain’s<br />

economy?<br />

Events like Jewellery<br />

Arabia definitely put<br />

Bahrain on the map as<br />

it’s one of the world’s biggest jewellery fairs. It attracts many<br />

visitors and exhibitors from around the world. During this<br />

period Bahrain’s hotels are occupied, the restaurants are busy,<br />

and a lot of events are going on around Bahrain. It’s quite a<br />

festive and exciting season for Bahrain, similar to the Formula<br />

One period.<br />

What’s next for BJC? Any new showrooms or new<br />

announcements in the pipeline?<br />

BJC has just opened its doors to the newly renovated<br />

and expanded stand-alone Patek Philippe boutique in the<br />

Moda Mall. The highly anticipated opening attracted over<br />

300 guests who celebrated with the president of Patek<br />

Philippe, Mr. Thierry Stern. This successful opening is<br />

unprecedented in Bahrain, and in the region for that matter.<br />

Great accomplishments like these give us the drive we need to<br />

continue our BJC mission journey in continuously progressing<br />

and expanding.<br />

78 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

79


Interview | Al Hashimi Pearls<br />

Vijay Shah<br />

Al Hashimi Pearls<br />

PRESERVING<br />

BAHRAIN’S<br />

PEARL LEGACY<br />

The Arabian Gulf and Bahrain have long been associated with one of nature's<br />

most beautiful and precious phenomena: the pearl. It is said that no other<br />

place on earth has brought forth as many precious pearls as the waters of<br />

the Gulf, and in no other country has it played as important and rewarding a<br />

role in the lives of the people and their culture. The oyster banks north of the islands<br />

of Bahrain are considered the breeding ground where the most refined pearls in the<br />

world were formed in abundance, making it the centre of the pearling economy. At<br />

the peak of the pearling years during the 19th and early 20th century, Bahrain’s fame<br />

and reputation as a pearling hub was well-known globally. It is not surprising that a<br />

century later the historical value of Bahraini pearls still hold pride of place.<br />

Talking to Sultan Sharabaty and Reena Abraham, Vijay Shah of Al Hashimi Pearls,<br />

one of Bahrain’s best-known pearl jewelers, recounts the glory days and what it is<br />

that makes him a custodian of that heritage.<br />

80 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Interview | Al Hashimi Pearls<br />

What is it that makes Bahrain’s pearls so special?<br />

We are blessed by the sweet waters surrounding Bahrain,<br />

which nurtures the finest quality of pearls. If you compare the<br />

prices of natural pearls, you will see that when you buy it and<br />

when you sell it, the weight remains the same. This means the<br />

price only increases because it never depreciates in value. This<br />

is the best investment in the world. You never lose your value.<br />

Gold prices go up and sometimes down, but this is the only<br />

product in the world, where the graph is only up. It is natural<br />

and not man-made. I have spent my life only with Bahraini<br />

pearls. Starting from 1980 when I began learning the trade,<br />

until today, I have never traded a single piece of cultured pearl.<br />

I have dealt only dealt with Bahraini pearls.<br />

Why is the natural pearl so expensive?<br />

People have diversified now into many businesses and<br />

trades, so there are very few divers now to go to the sea<br />

and bring back the pearls. The second reason for the low<br />

production is the high water pollution and water traffic. You<br />

know these are sea animals; they need peace and freedom<br />

of movement. The sea here is not too deep, so the vibrations<br />

and disturbances affect those animals and production is not<br />

abundant the way it was.<br />

What about other GCC countries?<br />

You can find oysters and pearls in all the GCC countries,<br />

but they all trade from Bahrain, We were the link to all the<br />

international markets.<br />

The reason was that the<br />

people of Bahrain have<br />

always been known as<br />

absolutely trustworthy.<br />

Besides, for centuries they<br />

have been connected to<br />

the international market.<br />

Traders came from the<br />

Emirates, from Kuwait,<br />

and international markets<br />

like from Surat and from<br />

France to buy the pearls.<br />

They brought spices and<br />

all kinds of goods and<br />

use them as barter for the<br />

pearls.<br />

We use very high quality pearl, and<br />

that is the reason why you get the<br />

value back of your investment in the<br />

pearl, and when it passes down from<br />

generation to generation you know it<br />

is an heirloom. This is not just a piece<br />

of jewellery but history passed down<br />

through the years.<br />

Why are cultured pearls banned in Bahrain?<br />

The natural pearls are part of the heritage of this country,<br />

so the government is trying to protect it by banning the<br />

cultured pearls. Only natural pearls are allowed here for import,<br />

display and selling. A customer who is visiting Bahrain, can<br />

go to any pearl trader’s shops and know without doubt that<br />

what he is selecting is a genuine pearl. The country’s laws<br />

control the borders, and no import or export of cultured pearls<br />

is allowed. This makes it easy for us to trade with our clients,<br />

customers. People who buy a piece of jewellery from Bahrain<br />

have confidence because they know their will be no cheating<br />

and quality will be the best. They are very confident that the<br />

product they are buying is genuine and natural.<br />

The cultured pearl<br />

hurt the market badly, so<br />

we have less trade today,<br />

but we are proud of the<br />

fact that what we deal<br />

with is only natural and of<br />

the highest quality. This<br />

is the reason that even<br />

today people know and<br />

are aware about Bahrain<br />

because we have strict<br />

controls. Wherever there<br />

is quality control, the<br />

value of the product is<br />

maintained.<br />

The Government is<br />

supporting us in many ways. There is quality control from<br />

the government and on the border from the customs. We have<br />

been to JCK, the largest North American trade event, under the<br />

Ministry of Commerce where we had a Bahrain booth.<br />

When you can get a cultured pearl for a much more affordable<br />

price, why do people still seek the natural pearl?<br />

Natural Pearls form when an irritant works its way into<br />

an oyster. As a defense mechanism, a fluid is used to coat<br />

the irritant. Layer upon layer of this coating, called 'nacre', is<br />

deposited until the beautiful, lustrous pearl is formed. Natural<br />

pearls are actually very rare, mostly because pearl-producing<br />

species of mollusks and most natural beds of pearl-bearing<br />

oysters depleted by over-harvesting in the 18th and 19th<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

81


Interview | Al Hashimi Pearls<br />

centuries. Pollution, water traffic are also causes. Today, natural<br />

pearls are extremely rare. Only 1 in about 10,000 wild oysters<br />

will yield a pearl and of those, only a small percentage achieve<br />

the size, shape and colour that the jewellery industry looks for.<br />

A cultured pearl undergoes the same process but the<br />

irritant is a surgically implanted bead or piece of shell called<br />

Mother of Pearl. Quality cultured pearls also require a sufficient<br />

amount of time - generally at least 3 years - for a thick layer of<br />

nacre to be deposited, resulting in gem-quality pearl. Lowerquality<br />

cultured pearls have often been taken out of the oyster<br />

too quickly and have a very thin coat of nacre. People who<br />

know about natural pearls, only want to buy natural pearls. It’s<br />

like those who buy diamonds, will not be happy with Zircon.<br />

The natural pearl likewise, is beyond comparison. It is the<br />

creation of God and a gift to mankind.<br />

Do you see a pearl through from the start to the finish?<br />

We are specialised<br />

in pearls, which means<br />

that we have a proper<br />

process for the pearls at<br />

every stage - to grade, to<br />

assort, to clean, to string<br />

and work with designers<br />

We are blessed by the sweet waters<br />

surrounding Bahrain, which nurtures<br />

the finest quality of pearls.<br />

to create beautiful pieces. We match pearls with other precious<br />

and semi precious gemstones - unique and very beautiful<br />

combinations.<br />

For a customer, it is important to go to known jewellers<br />

and well educated about what they are selling. We use very<br />

high quality pearl, and that is the reason why you get the<br />

value back of your investment in the pearl, and when it<br />

passes down from generation to generation you know it is<br />

an heirloom. This is not just a piece of jewellery but history<br />

passed down through the years.<br />

For Jewellery Arabia this year, what is special? What new<br />

innovations and surprises will you show at Jewellery Arabia?<br />

In Jewellery Arabia we are planning to highlight two<br />

things-one, a new kind of craftsmanship, showing a different<br />

way that we are now working with pearls, to launch the same<br />

piece of pearl jewellery in a different style of workmanship.<br />

The second highlight<br />

is our work with<br />

gemstones. We are trying<br />

to develop the designs,<br />

using diamonds and<br />

feroze and corals and<br />

so on to create beautiful<br />

pieces of jewellery. The<br />

trend of the traditional is coming back, so we are creating<br />

this new line, which celebrates the traditional styles with a<br />

different craftsmanship and combination.<br />

Why is it that you have kept your business with just one store<br />

and not expanded to more?<br />

Customers know me from this market. I want to be here<br />

in this old part of the city, which is a landmark in Bahrain.<br />

My customers know where to find me. When you visit any<br />

country you always visit the traditional markets. You go<br />

to Istanbul. You will never leave Istanbul you never leave<br />

without visiting the old market - the Grand Bazaar. It is<br />

forever. There may be 5 malls but the old market is always<br />

special. People love to visit here.<br />

The second thing is that every piece of jewellery that we<br />

sell, that is delivered to the consumer, is completely quality<br />

controlled by me to my satisfaction. I overlook everything from<br />

buying a pearl, designing, grading, fixing on the pearls and so<br />

on. I can therefore give a surety and guarantee to my customers<br />

because I am myself confident when I know it. My name and<br />

reputation is very important to me. In this trade people are not<br />

just coming here because of the jewellery, but they are seeing<br />

my name and entering the store.<br />

So every piece that you design and sell and someone buys is an<br />

investment.<br />

Every piece is selected by me personally. This business<br />

runs only on patience and dedication. We have started our<br />

exhibitions around the world and what feedback we are getting<br />

is unimaginable. If you notice the Queen of England wears a<br />

three-strand necklace, that is genuine Bahraini natural pearls<br />

supplied from Bahrain, This is the kind of record we have.<br />

82 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

83


News Highlights<br />

Total Exports of<br />

National Goods at BD465<br />

Million<br />

The Information & eGovernment<br />

Authority (iGA) issued its foreign<br />

trade report of the third quarter of <strong>2017</strong><br />

which encompassed balance of trade,<br />

imports, exports (National Origin)<br />

and re-exports. The value of imports<br />

increased by 18% as it reached BD1.204<br />

Billion during the third quarter of <strong>2017</strong><br />

versus BD1.017 Billion for the same<br />

quarter of the previous year, while the<br />

top ten countries accounted for 63%<br />

of the imports value and 37% for other<br />

countries.<br />

According to the report, China was<br />

ranked as the first country that exports<br />

to Bahrain with BD166 Million; United<br />

Arab Emirates (UAE) as the second with<br />

BD126 Million whereas the Kingdom of<br />

Saudi Arabia (KSA) ranked third with<br />

BD79 Million.<br />

Four-wheel drive cars emerged as<br />

the top product imported to Bahrain<br />

with BD42 Million, while the aluminum<br />

oxide as the second with BD39 Million.<br />

Non-agglomerated iron ores and<br />

concentrates were the third products<br />

with BD36 Million during third quarter<br />

<strong>2017</strong>.<br />

Additionally, the value of the<br />

exported national origin increased by<br />

17% as it reached BD465 Million during<br />

the third quarter of <strong>2017</strong> versus BD398<br />

Million for the same month of the<br />

previous year. The top ten countries<br />

account for 79% of the exported national<br />

origin value and 21% for other countries.<br />

Saudi Arabia was ranked as the first<br />

country importing from Bahrain with<br />

BD99 Million, United States of America<br />

the second with BD76 Million and UAE<br />

comes third place with BD60 Million.<br />

As for national export products,<br />

aluminum wire emerged as the top<br />

products exported in third quarter <strong>2017</strong><br />

with BD64 Million; agglomerated iron<br />

ores and concentrates were positioned<br />

second products imported with a<br />

value of BD63 Million; and unwrought<br />

aluminum alloys stood third place for<br />

exported products with BD40 Million.<br />

In regards to the re-exported field,<br />

the value of re-exports increased by 35%<br />

as it reached BD127 Million during third<br />

quarter of <strong>2017</strong> versus BD94 Million<br />

for the same month of the previous<br />

year. The top ten countries account for<br />

94% of the re-exported value and 6%<br />

for other countries. Saudi Arabia was<br />

ranked as the first country to re-export<br />

from Bahrain with BD49 Million, China<br />

ranked as the second with BD25 Million<br />

and UAE as third with BD19 Million.<br />

Four-wheel drive cars emerged<br />

as the top product re-exported from<br />

Bahrain with BD32 Million, cigarettes<br />

came as second products with BD6<br />

Million and Sedan cars came as third<br />

with BD4 Million.<br />

The trade balance, difference<br />

between exports and imports, the<br />

value of the deficit of the trade Balance<br />

reached BD610 Million during third<br />

quarter of <strong>2017</strong> versus BD524 Million for<br />

the same quarter of the previous year<br />

with an increase of 16%.<br />

Bahrain EDB attracts<br />

Investment in Manufacturing<br />

& Logistics<br />

More than US$200million worth<br />

of investment into Bahrain’s<br />

manufacturing and logistics sector was<br />

attracted in the first half of this year,<br />

the Bahrain Economic Development<br />

Board (EDB) revealed. The investments<br />

are expected to create approximately<br />

1,000 jobs over the next three years.<br />

Mondelez International, one<br />

of the world’s largest snacks<br />

companies, is building one of its<br />

global manufacturing and distribution<br />

hubs in Bahrain, in order to meet the<br />

growing demand in the Middle East<br />

and Africa. Mondelez is building a<br />

state-of-the-art biscuit production<br />

plant that will produce the famous<br />

brands Oreo, Ritz and TUC. The plant<br />

will generate 200 jobs in its initial<br />

phase. This is the second investment<br />

by Mondelez in Bahrain in less than<br />

10 years where in 2008 they have<br />

launched a 60,000-ton production<br />

facility for Kraft cheese and Tang<br />

products that exports to 47 countries<br />

including the United States. Both<br />

investments by Mondelez are located<br />

at Bahrain International Investment<br />

Park (BIIP).<br />

Leading GCC textile and fashion<br />

distribution company Armada Group<br />

has recently begun construction of<br />

its regional distribution centre in the<br />

Bahrain Logistics Zone (BLZ), investing<br />

over $50 million and creating 400<br />

direct jobs over the next three years for<br />

locals. The BLZ is strategically located<br />

close to the Khalifa bin Salman Port,<br />

allowing Bahrain to have the shortest<br />

travel time in the region between its<br />

export hubs and logistics zones. The<br />

Kingdom’s strong regional transport<br />

links and its strategic geographical<br />

position provides easy access to the<br />

$1.5 trillion GCC economy, proving an<br />

attractive location for international<br />

logistics companies.<br />

Other important investments this<br />

year include ECU Worldwide, SMSA<br />

Express, Elsewedy Electric, Mennekes,<br />

Sonmez Metal, Tsinx Environment<br />

Technology, Almajdouie Holding,<br />

Lals Group, as well as expansion<br />

investments by several companies<br />

including Kuehne + Nagel, Sandvik,<br />

and Agility Logistics.<br />

84 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


News Highlights<br />

Government Action<br />

Plan progress outlined<br />

<strong>2017</strong> Government Forum held this<br />

October, reviewed the achievements<br />

of the 2015-2018 Government Action Plan<br />

to date, as well as the policies of various<br />

government ministries and entities.<br />

HRH the Prime Minister Shaikh<br />

Khalifa bin Salman Al Khalifa stressed<br />

the importance of continuing to evaluate<br />

the performance and accountability of<br />

government to ensure the best use of its<br />

Bahrain and UN<br />

signs Strategic Partnership<br />

Framework Agreement<br />

Bahrain signed a strategic partnership<br />

with United Nations (UN) which will<br />

have 16 UN agencies work closely with<br />

the Kingdom of Bahrain in various fields<br />

and offering its expertise towards news<br />

projects for the sustainable development<br />

of Bahrain.<br />

The Minister of Foreign Affairs,<br />

Shaikh Khalid bin Ahmed bin<br />

Mohammed Al Khalifa, United Nations<br />

Resident Coordinator and UNDP<br />

Resident Representative to the Kingdom<br />

of Bahrain Amin El Sharkawi and<br />

representatives of 16 UN Resident and<br />

Regional Agencies signed the Strategic<br />

Partnership Framework Agreement<br />

capabilities, resources and potential.<br />

HRH the Crown Prince, Deputy<br />

Supreme Commander and First Deputy<br />

Prime Minister Shaikh Salman bin<br />

Hamad Al Khalifa highlighted that<br />

government programmes and initiatives<br />

are underpinned by Bahrain’s Economic<br />

Vision 2030, the Kingdom’s roadmap for<br />

a diversified economy led by His Majesty<br />

King Hamad.<br />

A range of government initiatives<br />

were outlined by His Royal Highness<br />

during the Forum, including the<br />

launch of a National Strategy for<br />

Tourism, a sector which has seen a<br />

12.8% increase in visitors in the past<br />

year; the adoption of a national plan<br />

to revive Bahrain’s historic pearling<br />

industry; and the implementation of<br />

the National Renewable Energy Plan,<br />

which aims to provide 5% of the country’s<br />

electricity from renewables by 2025. The<br />

between Bahrain and the United Nations<br />

2018-2022.<br />

The Foreign minister affirmed that<br />

the Strategic Partnership Framework<br />

is a new important step in the outline<br />

of the ongoing cooperation between<br />

the Kingdom of Bahrain and the United<br />

Nations in all fields and at all levels.<br />

It also reflects common desire to turn<br />

this cooperation into programs and<br />

initiatives that increase ongoing and<br />

future collaboration opportunities<br />

between the Government of Bahrain<br />

and UN Agencies. This will aid in the<br />

implementation of the government work<br />

plan 2015-2018, within the government<br />

priorities and the Bahraini Economic<br />

Vision 2030 and bring them into line<br />

with UN Sustainable development Goals<br />

(SDGs) 2030.<br />

development of a highly modernized<br />

power plant, the construction of a 100MW<br />

solar power plant.<br />

The reforms also include regulatory<br />

changes in the Kingdom’s healthcare and<br />

education systems, and the introduction<br />

of the National Strategy for Healthcare<br />

designed to transform the role of the<br />

Ministry of Health from an operator to the<br />

main regulator of the sector; a countrywide<br />

25,000 housing unit programme,<br />

which has already delivered 15,655 units<br />

across different parts of Bahrain in close<br />

collaboration with the private sector.<br />

4,800 additional units have also been<br />

announced at the Forum. In addition, a<br />

far-reaching programme of $32 billion<br />

infrastructure projects is already seeing<br />

significant progress and driving growth<br />

across the country’s oil and gas, logistics,<br />

manufacturing, ICT, financial services,<br />

and tourism sectors.<br />

16 UN agencies including United<br />

Nations Children’s Fund(UNICEF),<br />

World Health Organization(WHO),<br />

International Labour Organization(ILO),<br />

United Nations Industrial Development<br />

Organization(UNIDO) Food and<br />

Agriculture Organization(FAO), and<br />

UN-Habitat - United Nations Human<br />

Settlements Programme are included in<br />

the partnership.<br />

CBB declares Fintech Unit<br />

As part of the Central Bank of Bahrain’s<br />

(CBB) ongoing initiatives towards<br />

financial digital transformation in the<br />

Kingdom and developments in digital<br />

financial services, the CBB announced the<br />

establishment of a dedicated Fintech Unit<br />

to ensure the best services are provided to<br />

individual and corporate customers in the<br />

financial sector.<br />

This follows the CBB’s recent<br />

initiatives, which include a Regulatory<br />

Sandbox that will allow startups and<br />

fintech firms to provide innovative<br />

banking solutions, which include four<br />

companies to date, in addition to the<br />

issuance of crowdfunding regulations for<br />

both conventional and Sharia compliant<br />

services.<br />

The proposed Fintech Unit will be<br />

responsible for the approval process to<br />

participate in the Regulatory Sandbox,<br />

supervision of licensed companies’<br />

activities and operations, including<br />

cloud computing, payment and<br />

settlement systems, and monitoring<br />

technical and regulatory developments<br />

in the fintech field.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

85


News Highlights<br />

Tamkeen relaunch<br />

“Mohasaba” Scheme to<br />

support Bahraini enterprises<br />

Tamkeen recently relaunched the<br />

“Mohasaba” scheme as a business<br />

development support programme in<br />

accounting and auditing services for startups,<br />

scale up and mature enterprises.<br />

Chief Executive Dr. Ebrahim M. Janahi<br />

stressed the importance of continuously<br />

improving this scheme in line with the<br />

latest market updates, as a way to ensure<br />

the implementation of an effective support<br />

programme that meets the accurate<br />

needs of business activities towards<br />

sustainability that ultimately contributes<br />

to the growth of national economy.<br />

Dr. Janahi explained that “Mohasaba”<br />

was first launched in 2009, with a strategic<br />

aim of supporting Bahraini enterprises’<br />

productivity by enabling them of the<br />

competitive management of their financial<br />

goals.<br />

He added that emphasising the role of<br />

the private sector in promoting economic<br />

growth requires consistent commitment<br />

towards closely meeting the specific<br />

needs of market expansions, and paying<br />

diligent attention towards implementing<br />

this vision in all the support programmes<br />

ASB and AFS sign First<br />

Digital Payroll Program<br />

AFS, the region’s leading FinTech<br />

enabler, and payment services<br />

provider, and Al Salam Bank-Bahrain, one<br />

of the pioneering Shari’a-compliant banks<br />

in the Kingdom, signed an MOU to roll out<br />

a Digital Payroll Program benefiting both<br />

the employers and employees in Bahrain.<br />

Mr. Anwar Murad, Deputy Group CEO<br />

of Banking at Al Salam Bank-Bahrain said<br />

at the signing ceremony, “The program<br />

has been specifically designed to facilitate<br />

a large number of employers with a more<br />

convenient, automated and secured<br />

payment solution to credit employee<br />

Dr. Ebrahim M. Janahi<br />

Chief Executive, Tamkeen Bahrain<br />

offered by Tamkeen, is a key step that<br />

leads to this national objective.<br />

As part of new the scheme, enterprises<br />

will be given the freedom to choose their<br />

accounting and auditing services from<br />

any local audit firm, maximizing the value<br />

of this support on the performance level of<br />

their businesses.<br />

Pre-start-up and Start-up enterprises<br />

with 0-2 years of operation can benefit<br />

from the accounting and auditing services<br />

at 100% support rate, while start-ups with<br />

2-4 years will have access to 50% support<br />

percentage in both accounting and<br />

auditing services. Scale-up and mature<br />

companies can get a 50% support rate in<br />

auditing services.<br />

This co-financing support programme<br />

covers the cost of accounting and auditing<br />

services for a duration of two years.<br />

salaries directly in their prepaid accounts.<br />

Employees will also enjoy the benefits of<br />

withdrawing cash from ATMs in Bahrain<br />

or abroad, point-of-sale (POS) purchases at<br />

retail outlets, online shopping purchases<br />

and outward remittance.”<br />

B Chandrasekhar, CEO of AFS<br />

added, “Our Partnership with Al Salam<br />

Bank is a great opportunity to provide a<br />

cost-efficient and secure digital payroll<br />

program. It also has the added unique<br />

feature to send remittances. This is<br />

another step on Bahrain’s path towards a<br />

cashless society and financial inclusion.”<br />

He added, “For the employer,<br />

the payroll program simplifies and<br />

streamlines the payroll calculation,<br />

administration and disbursement, making<br />

it easier, faster and more accurate. It is a<br />

state-of-the art system that will help in<br />

reducing operational and administrative<br />

overhead, including security costs, and<br />

those associated with avoiding fraud, bank<br />

fees and transportation. It provides easy<br />

employee onboarding with 24/7 customer<br />

care, and interactive dashboards."<br />

Largest regional FinTech<br />

hub in Bahrain<br />

The Bahrain Economic Development<br />

Board (EDB) and FinTech<br />

Consortium (FTC) have launched<br />

“Bahrain FinTech Bay” (BFB), the<br />

largest dedicated FinTech hub in the<br />

Middle East and Africa. The new hub<br />

aims to further the development and<br />

acceleration of Fintech firms as well<br />

as the interaction between investors,<br />

entrepreneurs, government bodies and<br />

financial institutions.<br />

BFB, with an area of over 10,000<br />

square feet of usable space, is located<br />

in the Arcapita building. Scheduled to<br />

open in February 2018, it will comprise<br />

state of the art facilities, co-working<br />

spaces, communal areas, workstations,<br />

hot desks, and a variety of other shared<br />

infrastructure, making it the ideal hub<br />

for local and international corporate<br />

innovation labs and FinTech start-ups<br />

to base themselves in.<br />

FTC through its subsidiary<br />

FinTech Consortium Bahrain, has<br />

been appointed as the operator<br />

and ecosystem builder of Bahrain<br />

FinTech Bay. FTC will apply physical<br />

and digital solutions to manage the<br />

hub, as well as integrate BFB into<br />

its numerous FinTech platforms,<br />

including blockchain, insurance<br />

technology, regulatory technology<br />

(RegTech), and others. BFB will open,<br />

ready for business, as part of FTC’s<br />

global network of locations - New York,<br />

Singapore, and now Bahrain - and work<br />

closely with its counterparts to promote<br />

collaboration and shared innovation.<br />

BFB is being founded together with<br />

a number of regional and international<br />

founding partners, strong support and<br />

partnership with the Central Bank of<br />

Bahrain, other government entities, and<br />

financial institutions.<br />

86 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong> 87


News Highlights<br />

BisB launch ‘BenefitPay’ to<br />

merchants<br />

Hassan Jarrar<br />

CEO, BisB<br />

In-line with its digitization drive,<br />

Bahrain Islamic Bank (BisB) proudly<br />

launched “BenefitPay”, the national<br />

e-wallet that enables instant payments<br />

via smart devices and facilitates the<br />

TRA: 98% Mobile users<br />

have access to Internet<br />

The latest Telecommunications<br />

Services Residential Market Survey<br />

report by the Telecommunications<br />

Regulatory Authority (TRA) Bahrain<br />

noted that the competition in the<br />

telecommunications sector has<br />

significantly contributed to the provision<br />

of telecommunications services to<br />

citizens and residents in the Kingdom<br />

of Bahrain. The results indicated that<br />

all respondents have access to a mobile<br />

phone, and 98% of respondents have<br />

access to internet services compared<br />

to 89% in 2015, while a low percentage<br />

of respondents have access to a fixed<br />

lines service. Moreover, the percentage<br />

of individuals using the internet reached<br />

98% in Bahrain.<br />

With respect to internet usage, the<br />

survey showed that the use of social<br />

networking sites is the main internet<br />

activity for 93% of internet users, followed<br />

by the email by 71% and downloading<br />

multimedia content by 70%.<br />

The survey covered a representative<br />

sample of 1621 respondents aged 15 years<br />

and above, examined the usage of and<br />

access to different telecommunications<br />

services including fixed lines, mobile<br />

phones and internet services. The<br />

survey also measured the extent to<br />

collection of payments electronically<br />

through debit cards purchases.<br />

On this special occasion, Mr. Hassan<br />

Jarrar, BisB CEO, stated “This is a step<br />

towards Digitization. We successfully<br />

partnered with Benefit to provide<br />

corporate clients with smart solutions<br />

to accept payments through ‘BenefitPay’<br />

services by generating ‘QR Codes’. This<br />

new service allows users to pay money<br />

securely and easily without the need to<br />

use cash or physical ATM cards.”<br />

“We are delighted to partner<br />

with BisB to benefit all the corporate<br />

customers, and we hope that our<br />

services exceed their expectations as<br />

BenefitPay service is considered one<br />

of the important milestones toward<br />

achieving a cashless society fully<br />

dependent on digital channel to perform<br />

payments” Shared Mr. Abdulwahid<br />

Janahi Chief Executive Officer of Benefit.<br />

which users are satisfied with their<br />

telecommunications services, OTT<br />

services and the Number Portability<br />

feature.<br />

For the first time in 2016, the survey<br />

covered information related to using<br />

e-commerce in the Kingdom. 29% of<br />

the survey sample reported engaging<br />

in e-commerce activities mainly for<br />

shopping. For those who did not engage<br />

in e-commerce activities, the main<br />

reason was that they consider online<br />

shopping to be unsafe.<br />

With regards to users’ satisfaction,<br />

the Telecommunications Services<br />

Market Survey indicated that<br />

overall user satisfaction with<br />

telecommunications services in Bahrain<br />

is high. The survey showed that 82%<br />

of respondents are satisfied with<br />

their overall fixed line services, 90%<br />

are satisfied with their overall mobile<br />

services, and 84% are satisfied with their<br />

overall internet services.<br />

Batelco Gulf Network<br />

Cable System to Connect GCC<br />

Countries<br />

Adel Al-Daylami<br />

Chief Global Business Officer, Batelco<br />

Batelco has selected Ciena’s Converged<br />

Packet Optical Platform as the<br />

foundation for the new Batelco Gulf<br />

Network (BGN). The BGN runs over a stateof-the-art<br />

Optical Transfer Network (OTN)<br />

to meet the demand for reliable and cost<br />

effective high bandwidth connectivity<br />

and capacity for Batelco customers and<br />

international carriers’ wholesale needs,<br />

supporting up to 8.8Tbps and beyond.<br />

The BGN cable system will connect<br />

all the countries across the GCC in<br />

the Arabian Gulf region. Consumers<br />

and businesses across the GCC are<br />

consuming more OTT (Over-The-Top)<br />

content such as HD video and services<br />

from local and international providers,<br />

driving demand for additional highspeed<br />

connectivity services.<br />

The BGN terrestrial fibre cable extends<br />

1,400km and is managed by Batelco with<br />

full control and manageability and can be<br />

interconnected with other regional and<br />

global cable systems for access to onward<br />

connectivity to Europe, Asia, Africa and<br />

the rest of the world.<br />

Batelco Bahrain CEO Mohamed<br />

Bubashait said that Batelco chose to<br />

invest in the Batelco Gulf Network as<br />

a fully owned and managed terrestrial<br />

fiber optic cable network, thus providing<br />

the country with a new state-of-the-art<br />

international gateway that will enable<br />

Bahrain to meet the growing demand for<br />

data services and applications.<br />

Batelco Chief Global Business Officer<br />

Adel Al-Daylami noted, “The BGN is a<br />

reliable alternative to more vulnerable<br />

submarine cables, all with scalable<br />

capacity and the shortest inter-Gulf<br />

latency."<br />

88 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


News Highlights<br />

VIVA Bahrain launches<br />

Fully integrated Customer<br />

Excellence Center<br />

Eng. Ulaiyan Al Wetaid<br />

CEO, VIVA Bahrain<br />

VIVA Bahrain launched a fully<br />

integrated Customer Excellence<br />

Center (CEC), integrating its network<br />

operations and service quality to boost<br />

efficiency and superior customer<br />

experience.<br />

As the only telecom operator in the<br />

region, and among very few globally, to<br />

achieve this milestone breakthrough<br />

of successfully transitioning its<br />

‘technical operations’ to a customer<br />

service-centric model, VIVA Bahrain<br />

with its new CEC operations will now<br />

be able to monitor critical applications,<br />

utilised frequently by its subscribers.<br />

For this, VIVA has partnered with<br />

Huawei to evolve its network<br />

operations at hardware and software<br />

levels, and exclusively develop and<br />

customise real-time dashboards to<br />

detect any degradation in services<br />

even when there’s no technical fault in<br />

the network.<br />

With VIVA Bahrain’s new Customer<br />

Excellence Center operations,<br />

services like delays in web browsing<br />

or WhatsApp messages, Facebook<br />

or Instagram loading and posting<br />

time, YouTube start lag and buffering<br />

times, will be screened in near real<br />

time to keep track of performance<br />

levels when fluctuating beyond the<br />

defined thresholds. To ensure seamless<br />

connectivity and uninterrupted<br />

browsing of social media services,<br />

a team of VIVA CEC engineers and<br />

Huawei specialists will be on-site<br />

at all times, who will be instantly<br />

notified to troubleshoot any issues in<br />

coordination with other departments<br />

even before it is actually felt by the<br />

customer.<br />

New CEC operations, Eng. Ulaiyan<br />

Al Wetaid, VIVA Bahrain CEO said, “The<br />

increasing use of digital technology<br />

has created a surge in consumer<br />

demand and sophistication, requiring<br />

continual upgrades of the network<br />

systems to deliver a superior customer<br />

experience. With the evolving<br />

applications and service demands, we<br />

are investing heavily in boosting the<br />

efficiency of our network operations.<br />

The aim is to better synergise our<br />

technology backbone with our<br />

customer-focused center for effective<br />

monitoring, centralised quality control<br />

and performance management of our<br />

services, to consistently deliver highquality<br />

service to customers.”<br />

Bin Faqeeh and Al<br />

Taitoon signs an Agreement<br />

to Construct Layan<br />

Bahrain's leading developer, Bin<br />

Faqeeh Real Estate Investment<br />

Company signed an agreement with Al<br />

Taitoon Contracting WLL to construct<br />

Layan, the world's first luxury residential<br />

project.<br />

The Agreement was signed by Mr.<br />

Faisal Faqeeh, Chairman of Bin Faqeeh<br />

Real Estate Investment Company and<br />

Mr. N. Raja Durai, Director of Al Taitoon<br />

Contracting WLL.<br />

Layan is a 30 million Bahraini Dinars<br />

residential project with an unparalleled<br />

water park, designed by the world’s<br />

renowned water park facility specialist.<br />

A holistic and therapeutic approach to<br />

entertainment and relaxation, Layan<br />

promises the perfect balance of family<br />

enjoyment and personal fulfillment.<br />

Al Taitoon Contracting is one of the<br />

leading business partners of Bin Faqeeh<br />

Real Estate Investment Company. They<br />

have partnered previously to construct<br />

several real estate projects including Dar<br />

Al Salam, The Breaker, The One, Plus,<br />

Dar Tower, Business Bay, The Grand, The<br />

Homes, Dragon City Apartments and 360.<br />

Bin Faqeeh, a Bahrain-based,<br />

privately owned real estate investor<br />

and developer, has delivered more than<br />

$1.2 billion worth of projects since its<br />

inception in 2008.<br />

Nestled amid the serenity of one of<br />

the most desirable locations in Bahrain at<br />

Durrat Marina, Layan defines luxury. The<br />

wonder of a residential waterpark and the<br />

first of its kind in the world, Layan offers<br />

the ideal family retreat and the perfect<br />

weekend escape.<br />

Layan offers a variety of residential<br />

options including studios, 1 bedroom<br />

apartments and duplexes, 2 bedroom<br />

apartments, 3 bedroom apartments as<br />

well as penthouses and apartments with<br />

private water slides. A haven of over<br />

60,000 square meters provides the perfect<br />

opportunity to reconnect with nature and<br />

to enjoy a relaxing stroll amidst the lush<br />

greenery and exquisite grounds.<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

89


News Highlights<br />

Deerat Al Oyoun<br />

Mock-up Villas opens for<br />

Public viewing<br />

Work on the Mock-up Villas of<br />

Diyar Al Muharraq within Deerat<br />

Al Oyoun have been completed and are<br />

now officially open for viewing to both<br />

prospective customers and the general<br />

public.<br />

With the Second Phase of Deerat Al<br />

Oyoun envisioned to accommodate 142<br />

Villas of 3 differing types; 14 Modern<br />

Tropical Villas, 36 French Chateau<br />

Villas and 92 Classical Art <strong>Dec</strong>o Villas,<br />

on plot sizes of 185 sqm each, the Show<br />

Villas were designed from the outset to<br />

exhibit some of the different designs<br />

incorporated within these models. And<br />

in line with that exhibitory purpose,<br />

the two Affordable Housing Mock-up<br />

Villas were specifically built to embody<br />

the specifications of the Modern<br />

Tropical Villas.<br />

The Deerat Al Oyoun project<br />

comprises over 3,100 fully-facilitated<br />

houses which include provisions<br />

for both Social and Mazaya housing,<br />

emphasising the special attention<br />

that the government gives to those<br />

private sector initiatives that provide<br />

sustainable long-term housing<br />

solutions.<br />

The site dedicated to the Deerat Al<br />

Oyoun residential units is located in<br />

the South side of Diyar Al Muharraq on<br />

a total land area of 1.2 million square<br />

meters, with 2 Phases launched so far.<br />

The Project’s site is considered an<br />

ideal residential area with integrated<br />

community service centers and green<br />

park spaces, and enjoys a strategic<br />

position due to its proximity to schools,<br />

shopping malls, public beaches,<br />

walkways, cycle paths, recreational<br />

facilities, mosques, medical clinics,<br />

public transport and the Bahrain<br />

International Airport. The overall<br />

design of the Project has been inspired<br />

by the typical Bahraini neighbourhood<br />

and aims to establish a close-knit<br />

community whilst maintaining the<br />

expected level of privacy.<br />

The cornerstones have been set<br />

mid-2016 and construction work is<br />

taking place, with an aim of delivering<br />

the first phase of the Project in the<br />

First Quarter of 2018, while the second<br />

phase is also in progress.<br />

Stunning views at<br />

Marassi Boulevard<br />

Eagle Hills Diyar, developer of<br />

Marassi Al Bahrain, marked<br />

further progress at the master<br />

development with the groundbreaking<br />

of its newest residential component;<br />

Marassi Boulevard. The construction<br />

contract has been awarded to Kooheji<br />

Contractors, which brings 40 years<br />

of construction, civil engineering<br />

and design experience to Marassi Al<br />

Bahrain. The groundbreaking was<br />

conducted onsite by Dr. Maher Al<br />

Shaer, Managing Director of Eagle Hills<br />

Diyar, and Mr. Abdul GhaffarAlkooheji,<br />

Kooheji Contractors.<br />

Marassi Boulevard is a fourbuilding<br />

apartment complex which will<br />

offer stunning views of the landscaped<br />

Marassi Al Bahrain community. Lined<br />

with 700sqm of retail space, the<br />

Boulevard faces Marassi Galleria, and<br />

is located within walking distance of<br />

the development’s bustling seafront<br />

promenade. The property represents<br />

a residential mixed-use development<br />

which will be home to more than 240<br />

studio, one, two and three-bedroom<br />

apartments, comprising a total area of<br />

38,500sqm.<br />

A short walk from Marassi Al<br />

Bahrain’s main 2 km beachfront<br />

promenade, Marassi Boulevard sits<br />

in close proximity to the island’s<br />

new-to-market hotels, The Address<br />

Marassi Al Bahrain and Vida Marassi<br />

Al Bahrain, and the landmark shopping<br />

and entertainment destination Marassi<br />

Galleria, offering convenient access to<br />

extensive retail, restaurants and café<br />

options.<br />

Conveniently located along Marassi<br />

Al Bahrain’s east coast and in the<br />

southwestern corner of the Diyar Al<br />

Muharraq mega-development, Marassi<br />

Al Bahrain provides easy access to<br />

the rest of the island via the main<br />

boulevard and is a 10-minute drive<br />

from the airport. Upon completion,<br />

Marassi Al Bahrain will be home to<br />

22,000 residents with a total of 6,000<br />

residences and a total retail space of<br />

250,000sqm.<br />

90 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

91


News Highlights<br />

Zallaq Springs<br />

development in Bahrain<br />

Bahrain’s oasis at the centre of the<br />

Southern Governorate, Zallaq Springs,<br />

a project developed by Al Zallaq Real<br />

Estate Company, was announced.<br />

Zallaq Springs is an original homegrown<br />

Bahraini concept located in the<br />

heart of Zallaq, within the Southern<br />

Governorate. It is the first development<br />

of its kind in the Kingdom of Bahrain<br />

and promises to be a relaxing, and an<br />

entertaining destination for families,<br />

young adults, students, and athletes to<br />

enjoy a selective variety of restaurants,<br />

cafes, and global prominent brands. The<br />

project is spread across an area of 25,338<br />

sqm, with a spacious car park.<br />

Zallaq Springs is a unique destination<br />

that has been inspired by ideas of<br />

international atmospheric spaces<br />

including the Japanese Zen gardens, it<br />

will be developed to be the first of its kind<br />

botanical garden in the kingdom. It will<br />

include water springs, 10 restaurants and<br />

coffee shops surrounded by manmade<br />

ponds that cover 3399 sqm. It is to provide<br />

an avant-garde central point for everyone<br />

to meet, relax, eat, socialise with an<br />

environment that houses an astounding<br />

3,342 aquatic plants, 3699 shrubs, and 110<br />

trees of a diverse variety. This is further<br />

accentuated with the presence of birds<br />

such as flamingos, ducks, and swans.<br />

2018 KIA Stinger now in<br />

Bahrain<br />

Bin Hindi Motors, the sole distributor of<br />

KIA Motors in Bahrain has unveiled<br />

the ultra-stylish whole new breed of KIA<br />

model - The Stinger - the most anticipated<br />

car launch of the year in Bahrain.<br />

The all-new 2018 Kia Stinger is a fivepassenger<br />

fastback sports sedan poised<br />

to redefine a segment currently populated<br />

by European automakers, the Stinger<br />

The birds are locally bred, nurtured, and<br />

preserved by AlAreen Wildlife Park and<br />

Reserve, a reserve which seeks to protect<br />

and nurture the kingdom’s animals<br />

and birds. This is a vision that Zallaq<br />

Springs shares with Al Areen as it seeks<br />

to celebrate the indigenous wildlife<br />

habitats of Bahrain, and support its<br />

preservation while promoting awareness<br />

of its existence, a shared vision which<br />

resulted into a collaboration between both<br />

establishments.<br />

Zallaq Springs is an open meeting<br />

point that lies adjacent to a breathtaking<br />

residential community ‘The Gardens<br />

at Zallaq’. The Residential Compound<br />

comprises 28 aesthetically designed<br />

state of the art villas equipped with a<br />

swimming pool and jacuzzi, 18 carefully<br />

crafted townhouses and a total of around<br />

300 residents. The compound also houses<br />

a clubhouse with many communitysporting<br />

facilities. This guarantees<br />

an inordinate adjoining community<br />

enthusiastically awaiting the inauguration<br />

of Zallaq Springs and its plethora of<br />

activities.<br />

promises to be the highest-performance<br />

production vehicle in the company’s<br />

history and is backed by Kia Motors’<br />

industry-leading quality and reliability.<br />

Performance credentials are further<br />

enhanced through the available 3.3-liter<br />

twin-turbo V6 Lambda II engine, which is<br />

anticipated to produce 365 horsepower.<br />

0 to 100 Km in 4.9 seconds, 8 speed<br />

Steptronic Gearbox with Paddle Shifters,<br />

18’ Brembo Dual Caliper Disc brakes, Drive<br />

assist system, Head up display,15 speakers<br />

Harman Kardon premium sound system,<br />

Remote start up from far, Drive mode<br />

Select, Autonomous Braking System Etc,<br />

Offering luxurious amenities and<br />

unexpected features have become part<br />

of Kia’s DNA and the Stinger continues<br />

that tradition. Multiple Advanced Driver<br />

Assistance Systems (ADAS) seamlessly<br />

work together to enhance the driving<br />

experience…<br />

Get Your Dream Car Now,<br />

Pay in 2020<br />

Euro Motors, the exclusive dealer and<br />

distributor for Jaguar Land Rover in<br />

Bahrain, launched its ‘Get Your Dream Car<br />

Now, Pay in 2020’ campaign that extends<br />

to the entire range of <strong>2017</strong> new Jaguar and<br />

Land Rover vehicles, including all Range<br />

Rover models and APPROVED vehicles.<br />

Under the features of the promotion,<br />

those who wish to purchase any model<br />

from the complete range of <strong>2017</strong> Jaguar<br />

and Land Rover vehicles, as well as from<br />

its APPROVED line-up under the Jaguar<br />

Land Rover certified pre-owned vehicles<br />

program, can do so by availing the<br />

generous option of making a 50% initial<br />

down payment and then deferring the<br />

remaining amount till the year 2020.<br />

Customers can now also choose<br />

from numerous financing alternatives<br />

offered including, and not limited to,<br />

making a 20% down payment initially<br />

and paying the remaining amount in<br />

installments at an interest rate of 0%<br />

over 5 years, according to the model of<br />

Jaguar or Land Rover that they would<br />

like to buy. Furthermore, selected Jaguar<br />

and Land Rover models will also be<br />

offered at Bahrain specific Manufacturer<br />

Suggested Retail Pricing (MSRP),<br />

ensuring full pricing transparency,<br />

which will then be verified and validated<br />

by Euro Motors Jaguar Land Rover.<br />

As a testament to its commitment<br />

to Jaguar loyalists, the prestigious<br />

dealership further offers them a discount<br />

of up to BHD 5,000 on all APPROVED<br />

Jaguar vehicles.<br />

Along with the unparalleled<br />

incentives, discounts and financing<br />

options available, the campaign also<br />

extends to providing prospective<br />

owners with a variety of supplementary<br />

offerings such as complimentary<br />

registration, insurance and window<br />

tinting on specific models.<br />

Each and every APPROVED vehicle<br />

available at the showroom goes through<br />

vigorous inspection and testing before<br />

being put on display.<br />

92 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

93


News Highlights<br />

Bahrain’s CTM360 in the<br />

Top 100 Arab Start-ups list at<br />

Forbes<br />

CTM360®, a growth-stage cybersecurity<br />

start-up from Bahrain, received<br />

the Innovators Award at the marquee<br />

Forbes Middle East Innovators Awards.<br />

In a reflection of the company’s success,<br />

CTM360 was also included in the Forbes<br />

‘Top 100 Startups from the Arab World’<br />

list - one of only three companies from<br />

Bahrain to be featured.<br />

CTM360 has shown continuous agility<br />

and innovation in developing and refining<br />

its portfolio of cybersecurity services.<br />

Through a cloud-based platform, CTM360<br />

accounts for all variations of threats that<br />

originate in cyberspace without requiring<br />

any installations, access to infrastructure<br />

or prior information from organisations.<br />

“Our success hinges on providing true<br />

value to every member without gimmicks.<br />

The CTM360 service was developed with<br />

three core foundations in mind: agility,<br />

innovation and determination; this<br />

makes our team highly adaptable to our<br />

members. Without requiring any insight<br />

into their infrastructure or architecture,<br />

Team CTM360 can be deployed as an<br />

external SOC on the internet. We are<br />

a very results-oriented setup and our<br />

achievements in hunting and neutralising<br />

threats on the internet have given CTM360<br />

widespread recognition. Ecstatic with this<br />

Forbes achievement,” stated Mirza Asrar<br />

Baig, Founder & CEO of CTM360.<br />

As an ongoing subscription-based<br />

service, CTM360 enables companies<br />

to perform Cyber Threat Management<br />

outside the perimeter of the organisation.<br />

This decentralised approach means the<br />

company can tackle cyber threats on<br />

a global scale, in any industry and any<br />

geography.<br />

This quarter has been a remarkable<br />

one for CTM360, with the company<br />

recipient of recognition not only from<br />

Forbes, but also being winners of Red<br />

Herring Asia (Manila) and Best Managed<br />

Detection & Response Provider at the<br />

Security Advisor awards.<br />

Samsung’s Solution for<br />

Switching Devices<br />

Samsung’s Smart Switch app is<br />

designed to make switching between<br />

phones as seamless and secure as<br />

possible. Not only does it simplify the<br />

process of transferring content, it also<br />

eliminates one of the most common<br />

fears among smartphone upgraders:<br />

losing precious memories or data en<br />

route to the new device.<br />

Smart Switch provides the peace of<br />

mind that so often stands between you<br />

and a new smartphone. It ensures that<br />

your new Galaxy device will be up and<br />

running, with all the same content, in<br />

no time.<br />

Not only does Smart Switch provide<br />

the security you need to upgrade<br />

Alshaya Opens 8 Brands<br />

at The Avenues - Bahrain<br />

Alshaya Trading Co. has opened<br />

an exciting choice of 38 leading<br />

international brands at The Avenues<br />

- Bahrain. The opening included eight<br />

new brands making their debut in the<br />

kingdom that will be followed by another<br />

seven new brands set to open in the<br />

coming weeks and months.<br />

The mall’s opening day featured new<br />

brands such as cosmetics powerhouses<br />

NYX and Clinique; home furnishing<br />

comfortably, it’s also remarkably easy<br />

to use. To transfer content between<br />

devices, you can use one of three simple<br />

methods: transfer content wirelessly<br />

via the Smart Switch Mobile app,<br />

tether your old and new devices via<br />

USB, or utilise Smart Switch’s intuitive<br />

computer software to backup content on<br />

a personal computer, then restore it to<br />

your new device seamlessly.<br />

brand West Elm; fashion store Phase<br />

Eight; jewelry and accessories specialist<br />

Icing; organic Bulgarian restaurant Le<br />

Pain Quotidien; American chocolatier<br />

Bridgewater Chocolate and long-awaited<br />

debut of The Cheesecake Factory.<br />

Alshaya’s senior Vice President for<br />

Property Development, John Hadden<br />

said, “We are delighted to have such a<br />

strong presence at The Avenues, which is<br />

going to be a major leisure and shopping<br />

destination for shoppers across the<br />

region. We look forward to offering our<br />

customers in Bahrain the widest range of<br />

shopping and dining experiences.”<br />

Our phones have evolved to<br />

become much more than arbitrary<br />

communication devices; we make them<br />

our own, as unique as we are ourselves.<br />

So in upgrading to a new device, we<br />

want it to have all of the information<br />

that we’re already accustomed to, but<br />

with the perks of improved hardware,<br />

technology, and services.<br />

A new smartphone should be an<br />

exciting and enriching experience,<br />

but it’s often tainted by the hassle and<br />

worry of transferring content. For some,<br />

the fear of losing valuable data and<br />

memories is enough to avoid upgrading<br />

altogether - but with Smart Switch,<br />

Samsung alleviates this fear and ensures<br />

all your cherished digital memories<br />

carry over to your new phone, so you can<br />

focus on making new ones.<br />

Every time they shop, enrolled<br />

customers can also benefit from<br />

Alshaya’s loyalty program, Privileges<br />

Club that offers members a range of<br />

offers, rewards and prize draws. Alshaya<br />

already operates more than 100 stores<br />

in Bahrain, across retails sectors that<br />

include fashion & footwear, food, health<br />

& beauty, pharmacy, optics and home<br />

furnishings.<br />

The Avenues - Bahrain, strategically<br />

located in the heart of Manama on King<br />

Faisal Road, is a stunning new retail and<br />

entertainment destination, with a unique<br />

seafront location of more than 1.5 km.<br />

94 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

95


Biz Dashboard<br />

Islamic Finance Factsheet<br />

2016 IFDI<br />

Ranking<br />

2<br />

Number of<br />

Islamic<br />

Banks /<br />

Windows<br />

36<br />

Value of<br />

Sukuk<br />

Outstanding<br />

(US$ Mn)<br />

4,803<br />

Islamic Funds<br />

Assets Under<br />

Management<br />

(US$ Mn)<br />

16<br />

Centralized<br />

Shariah<br />

Committee<br />

Yes<br />

Islamic<br />

Finance<br />

Assets (US$ Mn)<br />

81,069<br />

Number of<br />

Islamic<br />

Financial<br />

Institutions<br />

64<br />

Islamic<br />

Banking<br />

Assets<br />

(US$ Mn)<br />

75,083<br />

Takaful /<br />

Retakaful<br />

Assets<br />

(US$ Mn)<br />

372<br />

Number of<br />

Takaful /<br />

Retakaful<br />

Operators<br />

9<br />

Other Islamic<br />

Financial<br />

Institutions<br />

Assets<br />

(US$ Mn)<br />

795<br />

Number of<br />

Other Islamic<br />

Financial<br />

Institutions<br />

19<br />

Number of<br />

Shariah Scholars<br />

with at Least<br />

1 Membership<br />

86<br />

Number of<br />

Exclusive and<br />

Regional News<br />

Articles<br />

2,092<br />

Disclosure<br />

Index Score<br />

(Average)<br />

42<br />

Disclosed<br />

CSR Funds<br />

Distributed<br />

(US$ Mn)<br />

19<br />

Number of<br />

Islamic<br />

Finance<br />

Related Events<br />

20<br />

Number of<br />

Educational<br />

Institutions<br />

Providing Islamic<br />

Finance<br />

Education<br />

17<br />

Number of<br />

Published<br />

Research<br />

Papers on Islamic<br />

Finance<br />

(2013 - 2015)<br />

32<br />

Market Share for PR Coverage<br />

Source : ICD - Thomson Reuters Islamic Finance Development Report 2016<br />

Banking 34% 25% 14% 12% 10% 5%<br />

Others CBB NBB BBK Ithmaar BISB<br />

Telecom 36% 30% 20% 13%<br />

1%<br />

Batelco VIVA TRA Zain Menatelecom<br />

96 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


Bahrain Economic Outlook<br />

Real GDP<br />

growth, %<br />

2016 : 3.2%<br />

<strong>2017</strong>f : 3.1%<br />

2018f : 2.7%<br />

2019f : 2.2%<br />

Inflation (CPI %)<br />

2016 : 2.8%<br />

<strong>2017</strong>f : 1.8%<br />

2018f : 3.0%<br />

2019f : 3.5%<br />

Non-hydrocarbons<br />

sector<br />

2016 : 4.0%<br />

<strong>2017</strong>f : 3.9%<br />

2018f : 3.3%<br />

2019f : 2.7%<br />

Current account<br />

(% of GDP)<br />

2016 : -4.6%<br />

<strong>2017</strong>f : -3.8%<br />

2018f : -3.5%<br />

2019f : -3.2%<br />

Hydrocarbons<br />

sector<br />

2016 : 0.1%<br />

<strong>2017</strong>f : 0.0%<br />

2018f : 0.0%<br />

2019f : 0.0%<br />

Fiscal balance<br />

(% of GDP)<br />

2016 : -13.6%<br />

<strong>2017</strong>f : -11.0%<br />

2018f : -9.8%<br />

2019f : -6.4%<br />

Crude Oil Arabian<br />

Medium (USD)<br />

2016 : 43<br />

<strong>2017</strong>f : 52<br />

2018f : 55<br />

2019f : 55<br />

Nominal GDP<br />

growth, %<br />

2016 : 3.4%<br />

<strong>2017</strong>f : 7.4%<br />

2018f : 6.4%<br />

2019f : 5.6%<br />

Source: Bahrain Economic Development Board<br />

Real Estate 34% 23% 16% 15% 8% 4%<br />

Others Bin Faqeeh Diyar Al Muharraq Marassi Al Bahrain<br />

Manara Naseej<br />

Other Business 30% 25% 20% 13% 8%<br />

4%<br />

ALBA GPIC Bapco Euro Motors E.K. Kanoo YK Almoayyed<br />

bizbahrain.com - Web Portal Overview as on October <strong>2017</strong> Total Articles (12,439) Total Views (2,330,240) Total Visitors (327,063)<br />

<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

97


Tweets<br />

13.1K<br />

Total Tweets<br />

228.8K<br />

Tweet Impressions<br />

3,260<br />

Profile Visits<br />

4,729<br />

Followers Stats as on <strong>Nov</strong>ember <strong>2017</strong><br />

98 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>


<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />

99


100 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>

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