BizBahrain Magazine Nov-Dec 2017
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<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
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CONTENTS <strong>Nov</strong>ember - <strong>Dec</strong>ember <strong>2017</strong><br />
14 | Pioneer in Economic Diversification<br />
Recognized as a key regional services hub, Bahrain’s progressive<br />
regulatory framework, educated workforce and significantly lowercost<br />
environment has continued to attract international and<br />
regional companies seeking a regional base to engage with the<br />
wider GCC and beyond.<br />
FEATURES<br />
18 | Innovative Real Estate Strategies<br />
Metropolitan Holdings<br />
22 | Fintech new Frontier for Islamic Finance<br />
Interview with Ashar Nazim<br />
Managing Director, Finocracy Bahrain<br />
26 | The Mobile App that will make Parking a whole lot Easier<br />
Interview with Omar Salah Alkhan<br />
Managing Partner, ParkPoint<br />
30 | Re-Aligning the Concept of Luxury<br />
Interview with David McGoldrick<br />
General Manager, EuroMotors - BMW Group, Rolls Royce, Ferrari & Maserati<br />
36 | At the Heart of the Operation<br />
Interview with Narjes Farookh Jamal<br />
Executive Director of Operations Bahrain Bourse<br />
6 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
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CONTENTS<br />
<strong>Nov</strong>ember - <strong>Dec</strong>ember <strong>2017</strong><br />
40 | Innovation by Design<br />
Interview with Felipe Yofre<br />
CEO & Senior Architect, INTEC Bahrain<br />
42 | ONE-STOP-SHOP for Currency and Money Transfer<br />
Interview with Jacqueline Nosworthy<br />
General Manager for Bahrain, Travelex<br />
44 | Improving Profitability Through Asset Optimization<br />
Interview with Antonio Pietri<br />
President and CEO, AspenTech<br />
48 | Bahraini Author Receives the Quilly Award<br />
Interview with Mohamed Isa<br />
Author<br />
50 | Connecting UK and Bahraini Scientists<br />
Interview with Dr. Hanan Al-Buflasa<br />
Assistant Professor, University of Bahrain<br />
52 | Energy Investments for the Region<br />
Interview with Irina Duisimbekova, President & Founder of Licorne Energy<br />
Omar Minhaj, President & Founder of Flamingo Oil<br />
56 | Project Review<br />
Metropolitan Holdings<br />
8 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
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CONTENTS<br />
<strong>Nov</strong>ember - <strong>Dec</strong>ember <strong>2017</strong><br />
58 | Bahrain’s Real Estate Sector Driven by Investment<br />
and Regulatory Reforms<br />
OBG Business Report<br />
60 | Bahrain Bay’s Steady Rise as the New Focal Point of the Capital<br />
CBRE Real Estate Analysis<br />
62 | The Death of Rent Control<br />
ASAR Corporate Law Analysis<br />
64 | The Next Generation of E-Commerce<br />
Expert Opinion Information Technology<br />
70 | The Enduring Appeal of Jewellery Arabia<br />
Interview with Fawzi Al Shehabi<br />
Director of Sales and Marketing<br />
74 | BJC Signature Brand Boutiques<br />
Interview with Mohammed Shirazi<br />
Bahrain Jewellery Center (BJC)<br />
78 | Preserving Bahrain’s Pearl Legacy<br />
Interview with Vijay Shah<br />
Al Hashimi Pearls<br />
10 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
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CHAIRMAN'S MESSAGE<br />
Nearly a decade after the financial crisis brought an era to an end, the global<br />
economic environment remains challenging. Nonetheless, the efforts that have<br />
been undertaken by Bahrain to restructure and diversify its economy, while being<br />
cautiously optimistic about the future, shows how dynamic the kingdom has been<br />
in its approach.<br />
In the backdrop of these difficult yet hopeful times, it is with a sense of great pride<br />
that we celebrate the 46th National Day of the Kingdom of Bahrain and the 18th<br />
Accession Day anniversary of His Majesty King Hamad bin Isa Al Khalifa. Through<br />
exemplary effort, the leadership and government has kept us on course, resolute<br />
that nothing is impossible if we work towards it with unity and a cohesive vision.<br />
Watch out for our special commemorative bizbahrain National Day Supplement,<br />
which will celebrate in words and images the history and accomplishments of our<br />
nation.<br />
The end of the year is a time when we take a step back in retrospect and hindsight.<br />
We are proud to look back on some extraordinary moments - we have conducted<br />
interviews with exemplary leaders and out-of-the-box achievers; we have<br />
participated in landmark events, like the first Bahrain International Defence<br />
Exhibition and Conference (BIDEC <strong>2017</strong>) as the local media agency; we have had<br />
the honour of presenting the magazine at the highest offices in the country. It has<br />
indeed been a year filled with memorable moments.<br />
In the last year, bizbahrain has moved from strength to strength improving our<br />
content through more incisive interviews, analysis and research. This issue is<br />
a mega year-end read with an in-depth round up of the economy and a number<br />
of interviews with key personalities who have made a difference, sharing their<br />
insights and drawing us into the challenges and high points they have experienced<br />
in the last year.<br />
Greetings to His Majesty King Hamad bin Isa al Khalifa,<br />
His Royal Highness Prime Minister Prince Khalifa bin Salman Al Khalifa,<br />
His Royal Highness Crown Prince Salman bin Hamad Al Khalifa,<br />
and to the people of Bahrain on the occasion of the 46th National Day.<br />
Adel Al Safar<br />
Chairman<br />
Write to the Publisher: info@bizbahrain.com<br />
12 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
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Dr. Jassim Haji, Simone Del Nevo, Heather Longden,<br />
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Jose Paul Martin, Ali Al Aradi<br />
Dar Akhbar Al Khaleej, Kingdom of Bahrain<br />
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info@bizbahrain.com<br />
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Read more on: www.bizbahrain.com<br />
The opinions and views contained in this publication by the journalists, writers and the interviewee are not necessarily those of the publishers. All efforts have been<br />
made to ensure accuracy of the information contained in this publication. However bizbahrain cannot accept legal responsibility for any error or omission.<br />
14 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
15
Focus Feature | Economy Review <strong>2017</strong><br />
PIONEER IN ECONOMIC<br />
DIVERSIFICATION<br />
by Reena Abraham<br />
Recognized as a key regional<br />
services hub, Bahrain’s progressive<br />
regulatory framework, educated<br />
workforce and significantly lower-cost<br />
environment has continued to attract<br />
international and regional companies<br />
seeking a regional base to engage with<br />
the wider GCC and beyond. Bahrain is<br />
now in the process of overhauling its<br />
subsidy framework while seeking new<br />
income streams in a long-standing<br />
diversification strategy to overcome the<br />
reliance on hydrocarbon resources for<br />
revenues - challenging prospects in an<br />
economy renowned for generous social<br />
support and low taxation.<br />
A major focus for the government in<br />
the past years has been moving the role<br />
of the public sector from investor and<br />
operator, to regulator and facilitator. Many<br />
of the reforms that Bahrain has carried<br />
out have been focussed on creating<br />
an environment to allow the private<br />
sector to become the engine for growth,<br />
and for the public sector to be a smart<br />
and focussed enabler of development<br />
and diversification. The non-oil sector<br />
expansion has remained the major driver<br />
of economic expansion and job creation.<br />
More than 80 percent of GDP already<br />
comes from non-oil sectors currently,<br />
with overall non-oil sector growth<br />
reaching 4.4% in the first quarter of <strong>2017</strong>,<br />
up from 3.7% during 2016, according to the<br />
Bahrain Economic Quarterly published<br />
by the Bahrain Economic Development<br />
Board (EDB).<br />
This growth was driven by strong<br />
performance across the non-oil private<br />
sector, with momentum continuing to be<br />
supported by large-scale infrastructure<br />
projects. Overall, during the first three<br />
months of <strong>2017</strong> the Bahraini economy<br />
expanded by 2.9%, in line with the 3%<br />
pace seen in 2016 as a whole.<br />
The first three months of <strong>2017</strong> saw<br />
particularly strong growth in the hotels<br />
and restaurants, financial services and<br />
transportation and communications<br />
industries. Hotels and restaurants<br />
emerged as the fastest growing single<br />
sector during Q1, posting a 12.3% yearon-year<br />
real rate of expansion and<br />
financial services continued along its<br />
strong growth trajectory reported last<br />
year, posting an annual expansion of<br />
8.3% at the end of Q1 compared to 5.2%<br />
Q on Q in 2016. The transportation and<br />
communications sector also performed<br />
strongly, with an annual real growth rate<br />
of 8.2% in Q1.<br />
Underpinning the near term<br />
momentum in Bahrain’s non-oil economy<br />
is the large amount of investment in<br />
infrastructure that the Kingdom is<br />
experiencing. This includes the USD3bn<br />
16 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Focus Feature | Economy Review <strong>2017</strong><br />
Alba Line 6 project - which is set to<br />
create the world’s largest single-site<br />
aluminium smelter. USD1.1bn is being<br />
invested in the airport modernization<br />
programme and a further USD335m<br />
earmarked for a new Banagas gas plant.<br />
Expressions of interest have been<br />
solicited for the construction of the<br />
King Hamad Causeway which will add<br />
to the existing King Fahd Causeway,<br />
connecting Bahrain to Saudi Arabia<br />
and serving as a platform for the GCC<br />
railway.<br />
Active projects that are part of<br />
the GCC Development Fund also saw<br />
a further increase in their aggregate<br />
value. The cumulative total worth of GCC<br />
Development Fund projects that had<br />
broken ground by Q2 of <strong>2017</strong> reached<br />
around USD3.2bn. This marks a 111.3%<br />
increase on the active pipeline from Q1<br />
of 2016.<br />
From the Bahrain Economic<br />
Development Board’s perspective,<br />
the core mandate has been to attract<br />
investment to Bahrain in order to create<br />
sustainable economic growth and high<br />
quality jobs. The EDB has narrowed<br />
down the focus to five key sectors where<br />
Bahrain offers particular competitive<br />
advantages and where there is strong<br />
potential for growth: financial services;<br />
information and communications<br />
technology (ICT); tourism; transportation<br />
and logistics; and manufacturing.<br />
What links all of them is that they<br />
are areas where Bahrain has something<br />
to offer businesses - areas with a real<br />
demand and factors underpinning the<br />
growth in that demand in the coming<br />
years. Looking to the future, Bahrain is<br />
focussed on a few key areas to make<br />
sure it builds on the opportunities<br />
and maintains a positive economic<br />
trajectory. There is a strong emphasis<br />
on regulatory reform to ensure that the<br />
business environment in the kingdom<br />
is truly conducive to the formation and<br />
growth of companies.<br />
Source: Bahrain Economic Quarterly (EDB)<br />
Despite increasing regional<br />
competition, Bahrain maintains<br />
its position as regional leader for<br />
conventional and Islamic finance, and the<br />
fast growing FinTech industry.<br />
After weathering the tumultuous<br />
economic environment and changing<br />
regulatory landscape of the previous year,<br />
Bahrain’s sharia-compliant financial<br />
institutions continue to expand in the<br />
domestic market and beyond, while<br />
activity in the newly reinforced shariacompliant<br />
insurance sector is well<br />
positioned to continue along a trajectory<br />
of premium growth, outstripping that of<br />
its conventional counterparts.<br />
The CBB and the Bahrain Bourse<br />
(BHB) have recently leveraged the<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
17
Focus Feature | Economy Review <strong>2017</strong><br />
kingdom’s reliable pipeline of shariacompliant<br />
debt offerings to broaden the<br />
range of activity on Manama’s exchange.<br />
In January 2015 the BHB launched a new<br />
mechanism, the first of its kind in the<br />
Middle East, which allows both individual<br />
retail investors and institutions -<br />
domestic and foreign - to directly<br />
subscribe to government issuances of<br />
sukuk and bonds through registered<br />
brokers, and thereafter trade them on the<br />
secondary market at the BHB.<br />
FinTech businesses got a significant<br />
boost, when the Central Bank of Bahrain<br />
(CBB) initiated two new license types<br />
in 2014- payment services and card<br />
processing services - marking the entry<br />
of non-banking companies into banking<br />
services. To date Bahrain has issued<br />
14 licenses for these two activities.<br />
Earlier this year, CBB announced new<br />
regulations to create a regulatory sandbox<br />
that will allow startups and FinTech firms<br />
to test and experiment their banking<br />
ideas and solutions. The creation of<br />
the regulatory sandbox provides an<br />
opportunity for FinTech businesses<br />
around the world to expand and thrive in<br />
the Gulf, strengthening Bahrain’s position<br />
as a hub. The framework provides a<br />
virtual space for companies to test their<br />
technology-based innovative solutions,<br />
and is open to existing CBB licensees<br />
and other local and foreign firms for a<br />
testing duration of nine months, with a<br />
maximum extension of three months.<br />
The launch of Bahrain FinTech Bay<br />
(BFB), the largest dedicated FinTech<br />
hub in the Middle East and Africa<br />
further substantiated the efforts.<br />
The new hub launched by Bahrain<br />
Economic Development Board (EDB) in<br />
partnership with FinTech Consortium<br />
(FTC), aims to further the development<br />
and acceleration of FinTech firms<br />
as well as the interaction between<br />
investors, entrepreneurs, government<br />
bodies and financial institutions. It<br />
will provide a physical hub to incubate<br />
insightful, scalable and impactful<br />
FinTech initiatives through innovation<br />
labs, acceleration programmes, curated<br />
activities, educational opportunities and<br />
collaborative platforms.<br />
GLOBAL REVIEW<br />
In the World Bank’s <strong>2017</strong> “Doing<br />
Business” Report, Bahrain ranked 63rd<br />
Bahrain Business<br />
Confidence Index, 2-3Q17<br />
Q2<br />
Optimistic Neutral Pessimistic<br />
Q3<br />
Source: Information & eGovernment Authority<br />
in the world for ease of doing business<br />
and 4th for paying taxes. In the World<br />
Economic Forum’s 2016-17 Global<br />
Competitiveness Index, it again ranked<br />
48th globally for its strong institutions,<br />
infrastructure, market efficiencies, and<br />
business sophistication.<br />
EDB reports reveal that more than<br />
US$200million worth of investment was<br />
brought into Bahrain’s manufacturing<br />
and logistics sector in the first half of<br />
<strong>2017</strong>. The investments are expected to<br />
create approximately 1,000 jobs over the<br />
next three years. The growth follows a<br />
substantial increase in the number of<br />
international businesses looking to use<br />
Bahrain as a hub to access and seize the<br />
regional opportunities offered in the GCC<br />
market and beyond.<br />
HIGH PERFORMANCE SECTORS<br />
Logistics sector is a key sector thanks<br />
to the country’s strategic location and<br />
connectivity to key markets. The Khalifa<br />
bin Salman Port is the most efficient in<br />
the region according to the EDB, with an<br />
efficient and speedy container clearance<br />
lag. The key logistics processing zones<br />
Bahrain International Airport, Khalifa Bin<br />
Salman Port, Bahrain Investment Park<br />
and Bahrain Logistics Zone are all within<br />
easy reach of the vital international<br />
link, which is the Eastern Province of<br />
Saudi Arabia through the King Fahd<br />
Causeway. The growing logistics and<br />
transport sector have also facilitated<br />
growing manufacturing activity. Trade<br />
and economic agreements with over 60<br />
countries, a steady supply of specialist,<br />
skilled and semi skilled labour, and<br />
tax free and duty free incentives have<br />
increased the pull of Bahrain as a<br />
manufacturing option.<br />
Mondelez International, one of the<br />
world’s largest snacks companies, is<br />
building one of its global manufacturing<br />
and distribution hubs in Bahrain - a<br />
state-of-the-art biscuit production plant<br />
that will produce the famous brands<br />
Oreo, Ritz and TUC - in order to meet the<br />
growing demand in the Middle East and<br />
Africa. The plant will generate 200 jobs<br />
in its initial phase. This is the second<br />
investment by Mondelez in Bahrain in<br />
less than 10 years where in 2008 they<br />
have launched a 60,000-ton production<br />
facility for Kraft cheese and Tang<br />
products that exports to 47 countries<br />
including the United States. Both<br />
investments by Mondelez are located at<br />
Bahrain International Investment Park<br />
(BIIP), one of the most developed and<br />
modern industrial parks in the region.<br />
The trend continued with leading GCC<br />
textile and fashion distribution company<br />
Armada Group starting construction of<br />
its regional distribution centre in the<br />
Bahrain Logistics Zone (BLZ), investing<br />
over $50 million and creating 400<br />
direct jobs over the next three years<br />
for Bahrainis. The BLZ is strategically<br />
located close to the Khalifa bin Salman<br />
Port, allowing Bahrain to have the<br />
shortest travel time in the region between<br />
its export hubs and logistics zones. The<br />
Kingdom’s strong regional transport links<br />
and its strategic geographical position<br />
provides easy access to the $1.5 trillion<br />
GCC economy, proving an attractive<br />
location for international logistics<br />
companies.<br />
Other important investments this<br />
year include ECU Worldwide, SMSA<br />
Express, Elsewedy Electric, Mennekes,<br />
Sonmez Metal, Tsinx Environment<br />
Technology, Almajdouie Holding, Lals<br />
Group, as well as expansion investments<br />
by several companies including Kuehne +<br />
Nagel, Sandvik, and Agility Logistics.<br />
The recent investments are also<br />
supported by a significant programme of<br />
infrastructure investment and reforms<br />
across a number of sectors, which have<br />
served to enhance Bahrain’s reputation<br />
as a ‘Gateway to the Gulf’. In the World<br />
Bank’s Doing Business <strong>2017</strong> report,<br />
Bahrain was also named as one of ten<br />
18 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Focus Feature | Economy Review <strong>2017</strong><br />
Sectoral Composition of Growth<br />
Source: Information & e-Government Authority<br />
2015 2016 <strong>2017</strong><br />
YoY growth, % Annual Annual Q1 Q2 H1<br />
Crude Pet. & Nat.<br />
Gas<br />
-0.1 -0.1 -3.3 -0.5 -1.9<br />
Manufacturing 3.2 1.3 0.4 -1.9 -0.8<br />
Construction 5.9 5.7 4.6 -0.1 2.2<br />
Trade 2.1 3.0 3.6 5.6 4.6<br />
Hotels &<br />
Restaurants<br />
3.0 2.0 12.3 13.4 23.9<br />
Transp. & Comm’s 6.8 3.2 8.2 5.9 7.0<br />
Social & Pers. Serv. 3.5 9.1 10.1 9.8 9.9<br />
Real Est. & Bus. Act. 1.7 2.8 4.5 5.3 4.9<br />
Finance 4.5 5.2 8.3 7.6 7.9<br />
Government 2.2 2.5 2.6 3.6 3.1<br />
Other 7.9 3.6 6.6 5.6 6.1<br />
GDP 2.9 3.2 3.5 3.3 3.4<br />
countries improving the most in three<br />
or more areas, one of which was “trading<br />
across borders,” a critical factor for<br />
manufacturing companies exporting<br />
their goods to the regional market. This<br />
is in large part due to the consistent work<br />
to improve infrastructure and streamline<br />
procedures at the King Fahd Causeway.<br />
Bahrain’s manufacturing,<br />
transportation and logistics sector is<br />
currently one of the largest contributors<br />
to the country’s GDP, and accounted<br />
for 20.3% of 2016 GDP, and the sector<br />
continues to grow at a significant<br />
rate. Further investments, such as the<br />
ongoing modernization and expansion<br />
of Bahrain International Airport, the<br />
building of a second causeway to<br />
Saudi Arabia and additional regulatory<br />
reforms are expected to further increase<br />
regional and global connectivity, while<br />
making the economy more efficient and<br />
productive, and more competitive at a<br />
global level.<br />
NEW ARRIVALS<br />
AWS, part of Amazon, providing<br />
cloud data storage to more than a million<br />
customers in 190 countries, announced<br />
plans to create cloud infrastructure in<br />
Bahrain to serve the Middle East that<br />
will be operational by early 2019. The<br />
new AWS Middle East (Bahrain) Region<br />
will incorporate three Availability Zones,<br />
a means to ensure greater speed and<br />
reliability than through a single data<br />
centre. Gulf businesses will now find it<br />
easier to take on the world. Via AWS’s<br />
cloud infrastructure, they will be able to<br />
run serious workloads (data processing,<br />
storage and sharing) in ways that weren’t<br />
previously possible.<br />
His Royal Highness Prince Salman<br />
bin Hamad Al Khalifa, Crown Prince of<br />
Bahrain, First Deputy Prime Minister,<br />
and Chairman of the Bahrain Economic<br />
Development Board, commented on the<br />
occasion, “Today’s announcement is a<br />
significant moment for Bahrain and the<br />
region. For the Kingdom, the expansion<br />
of regional cloud capacity builds upon<br />
a business environment that is already<br />
driving innovation and entrepreneurship,<br />
using technology to accelerate economic<br />
diversification in Bahrain. Through<br />
improved efficiencies, access to new<br />
career opportunities, and helping to<br />
enhance the delivery of government<br />
services, this marks further realization of<br />
the principles of sustainability, fairness,<br />
and competitiveness that form the core<br />
of Bahrain’s 2030 Vision.”<br />
Economic forums such as the<br />
Italian-Arab Business Forum to which<br />
Bahrain sent a delegation for the<br />
first time, have proved to be effective<br />
platforms to promote Bahrain’s<br />
proposition internationally and invite<br />
the international community to invest<br />
in Bahrain, while also discussing further<br />
policies the country can take in order to<br />
boost foreign investments.<br />
“Bahrain was a pioneer in<br />
recognizing the importance of economic<br />
diversification in the region. The oil<br />
sector now comprises less than 20% of<br />
total GDP, evidence that Bahrain today<br />
enjoys a business-friendly environment<br />
to investors across a multitude of<br />
economic sectors,” said Khalid Al<br />
Rumaihi, CEO of Bahrain Economic<br />
Development Board.<br />
In a world characterized by rapid<br />
and often disruptive change the creation<br />
of a strong, technology-led start-up<br />
ecosystem has helped prepare for the<br />
economy of the future, capitalizing on<br />
key competitive advantages, like the<br />
qualified human capital available in the<br />
kingdom.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
19
Focus Feature | Metropolitan Holdings<br />
INNOVATIVE<br />
REAL ESTATE<br />
STRATEGIES<br />
Metropolitan Holdings is a dynamic company<br />
involved in property development, international<br />
real estate investment, property & facility<br />
management, civil construction, interior design/fit-out,<br />
infrastructure, MEP and related services.<br />
Metropolitan Holdings is known for its innovative<br />
approach to the real estate sector where it strives to<br />
differentiate itself through iconic developments across<br />
the Kingdom of Bahrain together with unique and<br />
exclusive investment opportunities in the UK offering<br />
various premier developments with unbeatable returns.<br />
The company provides broad range of services to<br />
the real estate and construction sector through its<br />
subsidiaries and business partners under its umbrella.<br />
METROPOLITAN PROJECTS<br />
DEVELOPMENT<br />
Established with a view to provide a comprehensive<br />
property development service which is delivered<br />
through our team and sister companies across a wide range<br />
of markets. Whether it is a completely new development or<br />
a renovation of an existing development, our team has the<br />
expertise to deliver and excel to ensure the project will be<br />
completed on time, on budget and in exceeding expectations.<br />
The combination of local knowledge and international<br />
presence gives us a unique strength and flexibility to offer<br />
an integrated capability - including construction, Design<br />
and Build, the securing of finance as<br />
well as early contract involvement. Our creative approach<br />
and ability to deliver a consistently high standard of service<br />
underpins the durability of our customer relationships.<br />
Experienced in managing a wide range of projects, we have<br />
the expertise to deliver all kinds of sustainable projects,<br />
from residential, commercial to industrial projects.<br />
www.mhcwll.com |<br />
20 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
mhcwll<br />
SUBSIDIARIES
METROPOLITAN PROPERTY &<br />
FACILITY MANAGEMENT<br />
Metropolitan Property & facility Management utilises<br />
directly employed staff and have the ability to selfperform<br />
a wide range of specialist disciplines. We operate<br />
with a strong focus on building, mechanical and electrical<br />
services, as well as self-delivery of specialist activities<br />
such as fire & security systems, heating, ventilation, air<br />
conditioning and door/gate automation.<br />
We provide and manage a wide range of facilities<br />
management services including planned and reactive<br />
maintenance, minor works, security, reception and<br />
back office support such as payments processing and<br />
procurement.<br />
We also carry outplanned maintenance tasks,<br />
including: infrastructure, mechanical, electrical and HVAC<br />
assets, across a diverse range of clients and operational<br />
environments.<br />
Our provided services are robust and reliable 24/7-<br />
365 response maintenance service across all trades and<br />
geographical locations in the Kingdom of Bahrain. With<br />
response times to suit each contract, our in-house, multiskilled<br />
and specialist maintenance engineers, together with<br />
a network of locally based service providers ensure that our<br />
clients business and operational needs are fully supported<br />
through our efficient and reliable service.<br />
METROPOLITAN REAL ESTATE<br />
INVESTMENTS-UK<br />
Our team in Metropolitan Real Estate Investments Ltd,<br />
based out of London, is focused on bringing the best<br />
international property developments for our clients. We<br />
work closely with developers internationally on a diverse<br />
range of global residential and commercial properties to<br />
provide lucrative opportunities to our network of clients<br />
and investors. Once an opportunity in identified and<br />
well studied by our team of consultants and specialists.<br />
Metropolitan becomes the sole authorized agent in the<br />
Arabian Gulf and the Kingdom of Bahrain in specific to sell<br />
these developments.<br />
Metropolitan representatives will provide our clients<br />
with full assistance throughout the sales process and may<br />
offer after sale services, such as leasing or management of<br />
their international property, if required.<br />
www.mhcwll.com |<br />
mhcwll<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
21
METROPOLITAN BUILDERS<br />
At Metropolitan Builders, the management services<br />
provide assurance to the owner/developer of a well-run,<br />
problem-free job site. The team of experienced construction<br />
professionals provides cost control, scheduling coordination,<br />
in-design/build projects with the assistance of our sister<br />
companies.<br />
The client will contract directly with a single entity<br />
“Metropolitan Builders” to provide all the construction<br />
services for any project. Design/build services may be<br />
provided by Metropolitan Builders and its sister companies.<br />
The management’s knowledge of the Kingdom of Bahrain<br />
local building codes, safety requirements, permit issuance<br />
and other local nuances in the construction process is<br />
critical in the project's on-time and on-budget completion<br />
according to plan. The owner / developer’s interest is<br />
represented throughout the project, from start to finish, to<br />
ensure schedule compliance, coordinate proper document<br />
control and optimize the investment in the project.<br />
Our business is driven by the needs of our clients and<br />
our people are motivated by providing very higher levels of<br />
expertise. Working with public and private sector clients in our<br />
chosen markets across Bahrain has earned us a reputation for<br />
quality and delivering what we promise.<br />
We are proud of our success and of our people whose<br />
skills, dedication and expertise have ensured recognition<br />
from our clients.<br />
Metropolitan Builders team has worked on a wide range<br />
of projects, of all sizes, for a diverse client base. Each project<br />
encompasses both the high quality and value to the<br />
respective client. These projects include mega projects,<br />
commercial/residential projects, industrial projects,<br />
building renovations and upgrades.<br />
Our project success is accomplished by applying<br />
a comprehensive project team management delivery<br />
system. The Metropolitan Builders team's experience<br />
covers a broad range of professional services, from<br />
consulting and feasibility analysing, to the complete<br />
design, implementation expertise to fully execute a<br />
construction project. The planners and execution teams<br />
work together throughout the entire project towards<br />
the common goal of providing a quality product at a<br />
competitive price.<br />
METROPOLITAN INTERIOR DESIGN<br />
& DECOR CONTRACT<br />
We operate nationally with expansion plans throughout<br />
the GCC. We offer a comprehensive range of services<br />
focusing on the delivery of high quality interiors and<br />
specialist restoration services.<br />
Our unified belief is the desire for effective partnership,<br />
developing a collaborative approach and successful project<br />
delivery all in order to build long-term relationships.<br />
Our expertise is project management and design -<br />
combined with our construction knowledge, innovative<br />
approach and operational know-how - enable us to deliver<br />
safe, reliable and cost effective solutions.<br />
www.mhcwll.com |<br />
22 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
mhcwll
METROPOLITAN CONSTRUCTION<br />
SUPPORT SERVICES<br />
When you hire from Metropolitan, you get solutions for a<br />
range of sectors including construction, infrastructure<br />
& industrial.<br />
At Metropolitan, we enable you to focus on what you do<br />
best. We hire out the equipment you need when you need it,<br />
and we make sure it’s fully maintained, serviced and ready<br />
to work immediately, efficiently and safely.<br />
Our complete range of equipment, from the smallest<br />
hand-held tool to the largest powered access machine, is<br />
available to hire from our network in Bahrain.<br />
METROPOLITAN MEP CONTRACTING<br />
Metropolitan MEP provides a full design and installation<br />
service with packages of work covering all Mechanical,<br />
HVAC & electrical installations. We pride ourselves on<br />
achieving targets on time and within budget.<br />
We offer a complete one-stop shop for all aspects<br />
of mechanical and electrical services. Our engineers<br />
have expertise in various sectors including commercial,<br />
industrial, retail, public sector and residential.<br />
To make life simple for clients, each MEP project is headed<br />
by a Metropolitan project manager, who is responsible for all<br />
aspects of the mechanical and electrical works involved in<br />
that project. This allows for one point of contact to see the<br />
project through to completion.<br />
All aspects of mechanical and electrical work can be<br />
undertaken by our experienced team of engineers, including<br />
Ventilation and Pipework installations, heating and cooling<br />
systems and of course air conditioning.<br />
METROPOLITAN INFRASTRUCTURE<br />
CONTRACTING<br />
Providing high quality foundation and infrastructure<br />
solutions for projects of all sizes and complexity -<br />
from major civil engineering schemes to large commercial<br />
contracts and one-off residential developments.<br />
Operating throughout the Kingdom, we work in<br />
partnership with clients to deliver a professional service.<br />
We continually focus on developing the most innovative<br />
infrastructure schemes and technologies, supported by<br />
industry knowledge and experience gained.<br />
www.mhcwll.com |<br />
mhcwll<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
23
Interview | Finocracy Bahrain<br />
FINTECH<br />
NEW FRONTIER<br />
FOR ISLAMIC<br />
FINANCE<br />
Ashar Nazim<br />
Managing Director, Finocracy Bahrain<br />
Islamic finance players are pushing<br />
new frontiers, challenging the<br />
boundaries of finance and technology<br />
to enter the Golden Age of fintech. While<br />
Goldman Sachs predicts that the fintech<br />
industry will hit the USD 4.7 trillion<br />
mark, the billion-dollar valuations<br />
achieved by unicorn fintechs up till now,<br />
have already brought it into the realms<br />
of possibility. Though still at a nascent<br />
stage, the application of fintech within<br />
the Islamic finance space is now set to<br />
take off across the GCC region.<br />
For years Bahrain has been<br />
pioneering innovation in Islamic finance.<br />
Earlier this year the Central Bank of<br />
Bahrain (CBB) adopted a new program<br />
that facilitates a regulatory sandbox for<br />
fintech start-ups, enabling them to have<br />
access to work with banking tools and<br />
solutions. Just last month, the Bahrain<br />
Economic Development Board (EDB)<br />
and Singapore’s Fintech Consortium<br />
announced the launch of Bahrain<br />
Fintech Bay (BFB), the largest dedicated<br />
fintech hub in the Middle East and<br />
Africa. The new hub aims to further the<br />
development and acceleration of fintech<br />
24 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Finocracy Bahrain<br />
firms as well as the interaction between<br />
investors, entrepreneurs, government<br />
bodies and financial institutions.<br />
Just like in conventional finance and<br />
banking, fintech solutions for Islamic<br />
finance aim to improve the customer<br />
experience and deliver better products<br />
and services.<br />
“Fintech innovations have<br />
brought the question around ‘purpose<br />
of existence’ back on the table. The<br />
challenge for bankers and professionals<br />
is to first unlearn the existing rules of<br />
the game, and to challenge themselves<br />
to think afresh. We owe it to our younger<br />
generation,” said Ashar Nazim, Managing<br />
Director at Finocracy Bahrain.<br />
At its most basic, the disruptors<br />
are usually associated with mobile<br />
functionality, simplicity, big data,<br />
accessibility, agility, cloud computing,<br />
contextuality, personalization. Though<br />
fintech developments in the Islamic<br />
finance space are still very nascent, key<br />
Islamic finance markets in the region<br />
like Abu Dhabi, Dubai and Bahrain are<br />
seeking to support and grow Shariahcompliant<br />
fintech convenience.<br />
Finocracy collaborates with Islamic<br />
banks and fintech challenger players<br />
to build and invest in fintech solutions.<br />
The company with its stellar team of<br />
specialists analyzes opportunities for<br />
banks, to benefit from new solutions<br />
centered around connectivity,<br />
interactivity with customers, real-time<br />
decision making as well as digitizing<br />
processes.<br />
Managing Director of Finocracy,<br />
Ashar Nazim talks to Group Editor, Reena<br />
Abraham about building awareness and<br />
creating opportunities for fintechs in<br />
Islamic markets. Earlier this year, Ashar<br />
left a cushy job as Partner and Global<br />
Head of Islamic Banking at EY to join the<br />
fintech world.<br />
Fintech is not just about innovative<br />
or so-called disruptive startups, it is a<br />
broader category that is clearly shaping<br />
the future of financial services. Is fintech<br />
for Islamic finance any different and why<br />
is it significant?<br />
The official definition of fintech is<br />
still evolving. In practical terms, it is<br />
about innovative business models in<br />
the financial services industry that are<br />
completely disrupting the way business<br />
has been conducted for generations. It<br />
involves new revenue models and cost<br />
structures. All this is made possible<br />
through a range of futuristic technologies<br />
and the digital footprint of individuals<br />
and businesses. The myth is fintech is all<br />
about technology. In real terms however,<br />
the most challenging part is the ability to<br />
connect the dots across your customers’<br />
digital ecosystem, to provide value that is<br />
then also rewarded by the market.<br />
Fintech is more relevant and more<br />
urgent for Islamic banks for 3 reasons.<br />
One, the market that Islamic banks<br />
operate in are primarily emerging<br />
markets where access to financial<br />
services is still limited and fintech<br />
models now give you the opportunity to<br />
build the outreach.<br />
Second, for the first time in the<br />
history of the industry, we are seeing a<br />
sharp slowdown in the growth of assets<br />
and deposits at Islamic banks. So the<br />
traditional avenues of business are<br />
drying up and the only way to revive<br />
this growth is by adopting the new<br />
engagement model through different<br />
fintech solutions.<br />
Finally, Islamic banks never had<br />
a level playing field given they were<br />
smaller, newer players competing with<br />
the big conventional boys. The start<br />
of the fintech era offers a one-time<br />
opportunity for Islamic banks to compete<br />
as equals. This is a fantastic opportunity<br />
for everyone in the market to raise<br />
their game. To prove their purpose of<br />
existence. In five years, either Islamic<br />
banks would have closed the size gap<br />
against conventional banks, or would<br />
have been disrupted for good. Inaction is<br />
not an option.<br />
What do you feel are the key challenges<br />
that Islamic financial institution will<br />
be facing in developing Bahrain into a<br />
fintech hub?<br />
We have been talking to many<br />
Islamic banks to understand more and<br />
also previously as the global head of<br />
Islamic banking at Ernst and Young I<br />
actually tested different markets on this<br />
subject. As we see, there are 4 specific<br />
challenges that are pretty much common<br />
across the industry and I would like to<br />
highlight these.<br />
First is the level of awareness when<br />
it comes to fintech solutions. Islamic<br />
banks are relatively smaller and local,<br />
and therefore their connectivity to the<br />
global fintech ecosystem is very limited.<br />
So the first and foremost challenge is<br />
creating a level of awareness and global<br />
connectivity with this new fintech<br />
ecosystem.<br />
The second challenge that we see<br />
Islamic banks facing is the very high<br />
research and development costs when<br />
it comes to identifying, designing and<br />
operationalising fintech solutions. They<br />
have a smaller pool of talent and funding<br />
compared to larger conventional peers.<br />
And so for example, unsurprisingly, you<br />
do not see an equivalent of R3 which<br />
is a major global consortium to build<br />
blockchain standards and businesses.<br />
Of course there are several examples of<br />
good initiatives as well in the industry,<br />
but again, at a holistic level the R&D<br />
budgets are missing and realistically<br />
speaking its too expensive for banks to<br />
attempt individually.<br />
A third factor is again the dearth of<br />
expertise when it comes to enablement.<br />
I was talking to a bank and they were<br />
complaining about a digital wallet they<br />
came out with that should not have<br />
taken more than 4-6 months to launch,<br />
but instead it took around 18 months and<br />
then also the market response was below<br />
expectations. The industry needs to be<br />
more creative about how it’s going to<br />
source this talent.<br />
Finally, what we call the runway to<br />
launch fintech platforms, is missing.<br />
How do you match the speed and scale at<br />
which you’re required to disrupt yourself<br />
and come up with new business models?<br />
We need to build this runway. We<br />
need to build institutions that enable<br />
innovations to come to market, and guide<br />
them well so they can win or fail quickly.<br />
You need experienced professionals to<br />
come together to help connect these<br />
dots. Bahrain stands out given our<br />
strong community of like-minded<br />
bankers and professionals.<br />
What are the different verticals that are<br />
being impacted by fintech in GCC and<br />
how is it going to fundamentally change<br />
deposit mobilization in times to come?<br />
You know Islamic banks operate<br />
in emerging markets and are mostly<br />
focussed on consumers and mediumsized<br />
or smaller businesses. Those<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
25
Interview | Finocracy Bahrain<br />
“Bahrain is rapidly becoming the de facto region for FinTech in<br />
the Middle East. Recent cornerstone developments such as the<br />
Regulatory Sandbox, FinTech Unit and FinTech Hub position<br />
Bahrain as a compelling and sophisticated hub for advancement<br />
in the FinTech sector. What’s unique about Bahrain’s FinTech play<br />
is it provides an end-to-end ecosystem of value for entrepreneurs,<br />
innovators, start-ups as well as corporates - something which we<br />
haven’t seen before in this region. With key stakeholders such<br />
as CBB, EDB and powerhouse Islamic banks, spearheading their<br />
FinTech initiatives, this collaborative effort will support the next<br />
generation of businesses, drive growth and increase productivity."<br />
are also the areas most impacted by<br />
fintech businesses, broadly speaking. A<br />
very interesting area that is becoming<br />
increasingly a topic of discussion is<br />
deposit banking.<br />
Deposit banking is a dying business<br />
in its current format. And the reason is<br />
Google, Apple, Facebook and Amazon<br />
coming to the foray. This has completely<br />
reset consumer expectations. And<br />
requires a fundamental change of<br />
mindsets at Islamic banks when<br />
they are talking about serving these<br />
consumers, either in terms of acquisition<br />
or retention. Futuristic financial<br />
technologies are only a tool to help<br />
implement this new mindset. The more<br />
fundamental questions for banks are<br />
around the purpose, decisioning model<br />
and customer loyalty.<br />
On purpose of existence, for a very<br />
long time, banks have been content<br />
with providing two basic services to<br />
customers, that is, safe keeping of their<br />
funds and providing nominal returns.<br />
This is no longer enough. There is more<br />
accountability by the customers on how<br />
their idle & mobile funds, while with<br />
the bank in the current and savings<br />
account, are deployed and the impact<br />
these create for the local community. The<br />
current business model of banks does<br />
not provide for this mindset, and they do<br />
not have the framework to deliver on this<br />
expectation.<br />
With regards to decisioning,<br />
consumers now prefer relationships that<br />
are personalized, and offer seamless or<br />
Osama Al Khajah<br />
Founder & CEO, Global Innovative Solutions WLL<br />
on-demand access to an added layer of<br />
service separate from the underlying<br />
provision of the deposit product. For<br />
example, Careem, AirBnB, Starbucks,<br />
etc. are examples of service providers<br />
that fulfil a necessary lifestyle need of<br />
consumers, and in the process win their<br />
trust and share of deposit wallet.<br />
Then on loyalty, the digital<br />
ecosystem means that consumers<br />
have more options and easy access to<br />
variety of deposit products. They trust<br />
this ecosystem and are ready to switch<br />
vendors more willingly. The GCC banking<br />
survey confirms that, for the first time<br />
ever, more than 40% of customers are<br />
willing to switch banks for a digitalfirst<br />
relationship. That’s significant.<br />
Already, non-financial services players<br />
are chipping away at banking industry’s<br />
share of deposit wallet.<br />
Banks need to wake up to this reality.<br />
It requires a fresh mindset that appeals<br />
to the emotional and digital lifestyle<br />
needs of consumers and therefore a<br />
brand new engagement model. What that<br />
also means is consumers increasingly<br />
expect brands, including Islamic banks,<br />
to have not just functional benefits but<br />
also a social purpose. Banks should<br />
demonstrate the impact they are making<br />
as a result of their existence. How they<br />
are touching the lives of the customers<br />
and the economies that they reside in.<br />
Very few Islamic banks today are<br />
what we call social purpose natives,<br />
i.e. where their business models and<br />
products and services are deeply<br />
embedded in a social purpose. The<br />
good part is that many of them see<br />
the shifting sands, and are adapting.<br />
They are what we call social purpose<br />
immigrants. These are Islamic banks<br />
that have grown without a well-defined<br />
social purpose strategy but, are now<br />
seeking to develop one.<br />
The bottom line is the products will<br />
remain products but the engagement<br />
model and the consumer experience that<br />
banks provide needs to be re-thought<br />
based on your purpose of existence. And<br />
that requires clarity in terms of mindset,<br />
which has to come from the top.<br />
Are Islamic banks positioned to tackle<br />
the fintech revolution?<br />
It is practically impossible for Islamic<br />
banks to take on the tsunami of circa 25k<br />
fintech business models, revenue and<br />
cost structures that’s heading their way,<br />
on their own. You need a multi-pronged<br />
approach. At one end of the spectrum,<br />
banks need to continue to incrementally<br />
improve their existing offerings and<br />
at a faster pace. On the same note, the<br />
industry needs to come together to<br />
jointly build fresh propositions. The way<br />
forward is through collaboration. Isolated<br />
efforts will fail to deliver the speed and<br />
scale of fintech adoption required for<br />
Islamic banks to remain relevant.<br />
However, through a collaborative<br />
approach, with a few Islamic banks<br />
coming together to research, innovate<br />
and commercialize fintech initiatives,<br />
this can be done in a much more costeffective<br />
and speedy manner.<br />
What can we expect to see from<br />
Finocracy over the next year? Can you<br />
share with us some of the projects that<br />
Finocracy has been working on?<br />
Finocracy is a US based company<br />
and we are in the process of re-basing<br />
to GCC. We have chosen Bahrain to be<br />
the regional head-office. Our decision is<br />
based on tremendous support we have<br />
received from EDB in making it easier for<br />
fintech businesses to operate in Bahrain.<br />
We are also encouraged by the forward<br />
looking approach of the Islamic banks’<br />
leadership who are taking practical steps<br />
towards collaboration.<br />
Last 20 years for the Islamic banks<br />
have been about products, infrastructure<br />
and roll out of traditional banking<br />
26 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Finocracy Bahrain<br />
structures. I was fortunate to have the<br />
opportunity to lead the build-out of more<br />
than 30 Islamic financial institutions and<br />
national level programmes. The next 15<br />
years is going to be about fintegration,<br />
i.e., integration of traditional Islamic<br />
banks with fintech business models. And<br />
the purpose of existence for Finocracy<br />
is to make it easier for Islamic banks to<br />
fintegrate and enhance the impact made<br />
to their respective communities.<br />
We are organized in two verticals.<br />
Finocracy Capital invests through<br />
Seed and Series A financing in fintech<br />
businesses, and Finocracy Ventures<br />
helps connect the dots for accelerated<br />
build-out of these businesses.<br />
The initial project pipeline we have<br />
involves innovative deposit solutions<br />
for Islamic banks, consumer finance,<br />
small business finance and trade<br />
finance leveraging innovations like<br />
artificial intelligence, machine learning,<br />
digitalization and blockchain. The plan<br />
is to work alongside Islamic banks to<br />
enable them to launch these initiatives.<br />
In five years, Finocracy intends to be<br />
a $200 million business, with 20 platform<br />
businesses as part of its portfolio, and<br />
positively touching the lives of 10 million<br />
people across GCC. For Bahrain, these<br />
fintech programmes would help unlock<br />
$1 billion of private capital for social<br />
infrastructure development, create<br />
high-end skills and hence re- write the<br />
social contract between citizens and the<br />
government.<br />
FINOCRACY PARTNERS WITH SINGAPORE’S ALPHA FINTECH<br />
Banks have been held back from fully participating in the new digital economy due to their legacy technology systems<br />
and the costly and cumbersome process to integrate FinTech solutions within their offering.<br />
Teaming up with Bahrain-based Finocracy Singapore’s Alpha Fintech is entering the high-growth GCC<br />
market. Alpha Fintech specializes in end-to-end payment solution, enabling banks to quickly access new fintech<br />
partners across the entire payments, risk and commerce spectrum. The company is backed by Wells Fargo’s accelerator<br />
program and First Quay Capital.<br />
“The GCC region is in a unique and perfect position to surpass most other regions with respect to FinTech. The banks<br />
truly understand the need to catch up and have displayed an open mind to overhaul legacy approaches and mind-sets and<br />
invest into new technologies and operating models” commented Oliver Rajic, CEO of Alpha.<br />
Almost one-third of retailers in GCC now offer online shopping experience and the trend is gaining momentum. Several<br />
high profile deals announced in recent months, including souq.com and others have set the pace for accelerated innovation<br />
in online commerce in GCC.<br />
Similar to a marketplace, the Alpha platform provides a single user interface connecting merchants with vendors<br />
spanning the full spectrum of payments, identity, fraud, risk management and commerce services, such as loyalty, delivery<br />
preferences and shipping. With expensive licensing schemes, protracted integration times and associated expenses<br />
removed, banks can now shift focus on scaling up their digital footprint.<br />
H.E. Khalid Al Rumaihi, Chief Executive of the Bahrain Economic Development Board (EDB), said: “We are delighted to<br />
see further ties between Bahrain and key FinTech markets around the world. Enabling entrepreneurs and businesses in<br />
Bahrain to have access to the expertise of leading world-class FinTech centres is a key part of developing the best possible<br />
ecosystem and stimulating future growth. We believe that there are real opportunities in the Islamic FinTech sector and are<br />
very keen for Bahrain to play a leading role in helping to develop the industry, bringing together decades of experience in<br />
Islamic finance and access to some of the most advanced centres of FinTech innovation worldwide.”<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
27
Interview | ParkPoint<br />
THE MOBILE APP<br />
THAT WILL MAKE PARKING<br />
A WHOLE LOT EASIER<br />
Omar Salah Alkhan<br />
Managing Partner, ParkPoint<br />
28 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | ParkPoint<br />
“All the good ones are taken and the free ones are too narrow.”<br />
How many times have you heard<br />
that? And how many times<br />
have you said that yourself as<br />
you circled round and round a crowded<br />
parking lot! Jokes about parking lot wars<br />
abound these days and most often the<br />
humour barely veils the annoyance.<br />
But time spent looking for some place<br />
to put your car on crowded city streets<br />
or a mall lot is a serious matter. To put<br />
the problem in perspective, consider<br />
this: Donald Shoup, a University of<br />
California, Los Angeles economist and<br />
author of The High Cost of Free Parking<br />
conducted a study in the Los Angeles<br />
area of Westwood, and calculated that<br />
just in people parking hunting in a single,<br />
15-block neighbourhood, 945,000 annual<br />
vehicle-miles were driven - which can be<br />
calculated as 38 trips around the Earth or<br />
two round trip journeys to the Moon!<br />
Across the globe, 8,213 miles from LA,<br />
right here in Bahrain, we are facing the<br />
problem every day. And with Bahrain’s<br />
traffic daily growing, finding a close<br />
enough parking spot is a stress factor<br />
that one could well do without.<br />
Enter Omar Salah AlKhan, and he’s<br />
got a solution. In fact, he has been quietly<br />
and efficiently putting his solution<br />
- ParkPoint and its offshoot, ParkPass -<br />
into place for some years now, and as we<br />
go into the New Year, he’s excited because<br />
he’s ready to launch the next big thing -<br />
his Parking Mobile App.<br />
This will be the first such app in<br />
Bahrain and the thinking behind it was<br />
visionary says AlKhan, “We want to<br />
revolutionize the parking industry using<br />
technology. Like Uber changed the way<br />
people look for a taxi, like AirBnB and<br />
Expedia changed the way we travel,<br />
like Facebook changed the way we<br />
communicate, we want to make a change<br />
for the better - we want to change the<br />
very behavior of driving, to make things<br />
quicker, easier and more efficient.”<br />
To get the whole story, bizbahrain met<br />
with the dynamic young entrepreneur<br />
in his inspired, avant garde office in<br />
Sanabis, which could justify another<br />
interview of its own! (Watch this space!)<br />
What is ParkPass and how did it come<br />
about?<br />
ParkPass at its first stage is a<br />
membership scheme, which will give<br />
members convenience and savings.<br />
The barcode provided to members can<br />
be scanned and there is no direct cash<br />
transaction. The cash transaction is<br />
currently the most inconvenient part of<br />
valet parking and this does away with<br />
that. Membership is completely free<br />
and members will be given a barcode<br />
sticker to be placed on either windshield<br />
or the drivers’ door panel. They will also<br />
be provided with membership card that<br />
can be scanned to either buy points or<br />
redeem them. Paying with points means<br />
immediate savings, as customers will<br />
get discounted rates depending on the<br />
membership tier of Blue, Silver or Gold.<br />
The big thing in our plans though is<br />
the mobile app which will be launched<br />
early 2018. The app will incorporate<br />
a number of features - it will help<br />
users navigate and find parking spots,<br />
automatically pay for the spot, and<br />
save on the service. Additionally, it will<br />
direct users to free spots. For mall and<br />
parking lot owners as well as for the<br />
traffic authority our app will come as a<br />
great benefit because we are in effect<br />
connecting all locations together and<br />
putting parking facilities in sync. To put<br />
it simply, ParkPass is a fantastic mobile<br />
app that helps motorists find and pay for<br />
public parking around Bahrain.<br />
You have been running valet parking<br />
services for over a decade now. How did<br />
this idea of ParkPass and a mobile app<br />
evolve?<br />
I think of myself as a problem<br />
solver. I look for real problems and try<br />
to solve them. That is my strategy. I<br />
was looking for ways to be a part of the<br />
era of big data, of using platforms that<br />
achieve results. I always had this idea of<br />
bringing locations together and making<br />
it more convenient using technology. I<br />
was looking for ways to link everything<br />
through technology and out of the box<br />
thinking.<br />
The market situation was not very<br />
good but I knew I had to do something.<br />
I had to choose one of the 2 business<br />
options - Either to compete with prices<br />
and be the cheapest in the market, or I<br />
could innovate so I could do something<br />
different that will give me a competitive<br />
advantage over everyone.<br />
With my idea I went to my Forum<br />
group a part of The Entrepreneurs’<br />
Organization (EO), a global, peer-topeer<br />
network with 160 chapters around<br />
the world. Within the EO, there are<br />
forums, which are kind of my Board of<br />
directors. We discuss ideas, problems<br />
and plan and solve things together. There<br />
is one technique in the forum called<br />
brainstorming - I called for a session and I<br />
started seeing my forum buddies throwing<br />
around ideas, and so excited about them.<br />
I took that enthusiasm to my office, and<br />
started developing the ideas, finding the<br />
right model, finding what to do how to do<br />
it, developing the vision, and the big plan.<br />
We have now automated all our<br />
locations. Previously, valet parking<br />
involved writing the number and giving a<br />
ticket. Now, though there is still a ticket,<br />
it will be all barcoded. All the information<br />
will go in a PDA (handheld computer). At<br />
the time of retrieval, the PDA and barcode<br />
will be used by the valet attendant in order<br />
for the customer to leave. Automation was<br />
also an opportunity for us to connect all<br />
the locations together.<br />
For the app you have a central system<br />
that keeps track of all parking spots. How<br />
does it work?<br />
Yes, all the parking spots will be<br />
in our map, and on the mobile app. So<br />
you say I want to go to X mall, and you<br />
don’t know where the parking is exactly<br />
located, so the mobile app will help you<br />
navigate and take you directly to all<br />
available parking options whether it was<br />
free, paid, or valet parking.<br />
In the mobile app, people will be able<br />
to register their parking so we don’t have<br />
to do it for them. So you have this shop<br />
and you want to tell all motorists that just<br />
2 blocks away you have parking space<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
29
Interview | ParkPoint<br />
a premium to get their cars parked for<br />
them. We had to educate the market about<br />
the valet concept and that it is a luxury<br />
service. Once a customer experiences the<br />
luxury, they don’t want to go back because<br />
they have felt the comfort. Maybe you're<br />
happy with the way you do things, but<br />
once you try the comfort and ease of valet<br />
parking, then you want to keep using it.<br />
available, but how do you communicate<br />
that. Our app will give a platform by which<br />
you can register that you have 2 parking<br />
spaces over there.<br />
What about membership? How does one<br />
get it?<br />
It is totally free of charge. Members<br />
will have to purchase the points of<br />
course, but the membership is totally<br />
free. You apply directly and you get your<br />
ParkPass Barcode Sticker and Card.<br />
We are so excited about the ParkPass<br />
Barcode sticker, which we feel is the most<br />
convenient method, as members will not<br />
have to get their wallets out or present<br />
any card, the valet attendant will simply<br />
deduct the points by scanning the sticker.<br />
We are already in discussions with<br />
several banks and credit card companies<br />
about having this membership provided to<br />
their cardholders, so they can use it in any<br />
of our locations. This can apply to any type<br />
of company, for example - banks, credit<br />
card companies, telecommunication<br />
companies, real estate developers, airlines,<br />
car dealers, basically any company that<br />
has premium cardholders, and this can<br />
easily fit as an additional benefit.<br />
Let’s wind back to how it all started. How<br />
would you explain ParkPoint and what<br />
brought you into it?<br />
ParkPoint is a parking solutions<br />
company that was established in 2008. We<br />
are the first valet parking company in the<br />
Kingdom of Bahrain, and we also provide<br />
parking management. We provide valet<br />
parking for hotels, restaurants and malls<br />
and manage parking lots. ParkPass was<br />
developed for the paid services. Currently,<br />
we operate in City Centre, Seef Mall, and<br />
Adliya Block 338, and we promise we will<br />
add more in the near future.<br />
We are the largest valet parking<br />
company in Bahrain today but one of<br />
the challenges that we faced during the<br />
journey was combining technology with<br />
service. It is really a totally different<br />
field, it was challenging but I believe I<br />
personally enjoy the challenge.<br />
To put it simply,<br />
ParkPass is a fantastic<br />
mobile app that helps<br />
motorists find and pay<br />
for public parking around<br />
Bahrain.<br />
What are some of the challenges?<br />
I would say the challenges are still<br />
to come. It has been an education at<br />
every step because we are the pioneers<br />
of this concept in Bahrain. In order for us<br />
to educate the market, it is not an easy<br />
task as it was something totally new. We<br />
actually have been through the experience<br />
of doing that. When we introduced valet<br />
parking to the market, nobody thought<br />
it was possible that people would pay<br />
To come back to ParkPass mobile app,<br />
how do you see it making a difference to<br />
the ecosystem enabling a better lifestyle<br />
for citizens?<br />
Mobile applications allow us to serve<br />
the citizens of our country better, to<br />
understand their needs and sentiments,<br />
and improve their quality of life. We are<br />
ready to take our technology and expertise<br />
forward and implement it in ways that<br />
will create a friction-free environment<br />
that allows a smoother driving experience<br />
to everyone throughout the city. Parking<br />
congestion in cities accounts for much<br />
of a vehicle’s gas emissions besides<br />
contributing considerably to urban<br />
traffic. Our aim is to constantly focus on<br />
developing technologies that provide<br />
solutions. To this I would add that we<br />
could even run the public parking spaces<br />
in the country.<br />
Whatever we are offering is the<br />
beginning of the plan, which can become<br />
something much wider and more<br />
inclusive. The intention is to rapidly<br />
increase the number of locations that<br />
we operate in. Parking could be under<br />
our management or run by a third party<br />
management. We are ready to work with<br />
anyone; we can create partnerships so our<br />
membership scheme would work with<br />
their parking. It is not necessary that it<br />
should be only under our management.<br />
Different operators can work with us and<br />
we can make our membership and mobile<br />
application available for anyone who<br />
partners with us.<br />
What’s next on the horizon after the<br />
launch of the mobile app?<br />
Well, we have another innovation in<br />
the pipeline that I cannot reveal yet, but<br />
believe me it will be a major one.<br />
To register, visit www.park-pass.com<br />
e-mail info@park-pass.com<br />
Call: +973 66779955, 38888231<br />
30 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
31
Interview | EuroMotors<br />
David McGoldrick<br />
General Manager, EuroMotors - BMW Group, Rolls Royce, Ferrari & Maserati<br />
32 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
RE-ALIGNING<br />
THE CONCEPT OF<br />
LUXURY<br />
It has been a long journey for David McGoldrick<br />
from his first job after graduating Technical<br />
Collage at the Mercedes Benz and BMW<br />
workshops in Liverpool to his current job as<br />
newly appointed General Manager at Euro<br />
Motors. In this interview with Reena Abraham<br />
and Sultan Sharabaty, the automotive veteran<br />
talks about the joys of being in the car industry<br />
and the challenge now of handling five premium<br />
brands (BMW Group, Rolls Royce, Ferrari and<br />
Maserati) in a new market.<br />
How did you begin your career in the automotive<br />
industry?<br />
My first job when I left school was to work<br />
for Mercedes Benz and then BMW, both on<br />
the technical side at the workshops. This<br />
was in Liverpool, England in the early 80s.<br />
So predominantly I came from a technical<br />
background, but always desired to be a whitecollar<br />
worker. I took some career advice, went to<br />
night school and studied business administration<br />
for 3 years to get an NVQ. Following that my<br />
career took me along a number of different<br />
paths - from running my father’s taxi business<br />
and selling auto parts to financial services. Each<br />
of these experiences enabled me to understand<br />
various aspects of running a business.<br />
In 1994, I went back into the retail motor<br />
trade in the UK and I have been there ever since.<br />
Started initially with Honda and then worked<br />
through to a finance manager’s position with<br />
them. Then moved into used cars in the late 90s<br />
which was a big deal in the UK, till 2002, when<br />
I came back to BMW, my spiritual home. And<br />
I have been with BMW for almost all that time<br />
from then.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
33
Interview | EuroMotors<br />
What have been some of the biggest<br />
challenges you faced during your long<br />
career in the industry?<br />
In 2015 I felt I needed a new<br />
challenge. I decided to go and work for<br />
VAG group, which is Volkswagen, Skoda,<br />
Audi, Porsche in the UK. Unfortunately,<br />
I joined there one month before the<br />
Volkswagen emission scandal. The<br />
scandal hit in a big way and it was really<br />
a big issue for the UK. I did that for a year.<br />
We managed admirably through that<br />
crisis, an experience that was a great<br />
a character building one. I learnt a lot<br />
during that time.<br />
What can you tell us about your<br />
experience and association with Euro<br />
Motors?<br />
The opportunity came up with<br />
Euro Motors while I was with VAG. The<br />
strange thing was that in 2006, I looked<br />
at coming to Euro Motors just on the<br />
BMW side as the brand manager at that<br />
time, but it wasn’t quite right for me at<br />
that time because I had just become a<br />
dealer principal in the UK at my first<br />
site. In May this year I got the call to say<br />
that the Euro motors General Manager<br />
was retiring and would I like to join. That<br />
started a long-protracted interview and<br />
brand assessment process. I flew over in<br />
June to have a look at the job. Then I had<br />
to be assessed BMW and Rolls Royce in<br />
the Middle East and then Maserati and<br />
Ferrari. I think when I retire I am going<br />
to write a book on how to pass multiple<br />
assessment centres!<br />
In total, I have Rolls Royce, BMW,<br />
MINI, Ferrari, Maserati, So I have the 5<br />
brands on this side. We have Jaguar and<br />
Land Rover, that is also Euro Motors but<br />
that’s on the other side now. So I have<br />
5 brands and I also have control of the<br />
Euro Motors body shop, which is a brand<br />
new site which we are working on. It’s<br />
immensely challenging, you have to be<br />
extremely well organized on a daily basis<br />
especially because of the operational<br />
environment. We sell products like<br />
anybody else, we also sell services within<br />
the same building. So we sell cars, we sell<br />
parts and we sell services.<br />
Do you feel this market and the work<br />
culture are vastly different from the UK<br />
and the West?<br />
The automotive industry recognises<br />
that the market in the UK along with<br />
America, and Germany as the most<br />
advanced automotive markets. Anything<br />
new that’s trialled in terms of policy or<br />
process tends to be done in that market<br />
first. Ultimately but, it is still the same<br />
business which is fundamentally about<br />
the people who work within and our<br />
customers. We are very fortunate that we<br />
represent fabulous brands, the world’s<br />
finest brands in my estimation. What<br />
comes with that is huge expectation.<br />
Fundamentally the business is all about<br />
the people that are working with me.<br />
So making sure the people working<br />
here are suitable resourced in terms<br />
of training, so they understand what<br />
needs to happen on a daily basis and the<br />
management are all focused on making<br />
sure that happens.<br />
“My staff are extremely<br />
well trained and clear<br />
about the specifications,<br />
features and benefits<br />
of the vehicles that we<br />
sell. It should never be a<br />
hard sell. We give people<br />
the options and then let<br />
them decide.”<br />
Has it been a seamless move for you?<br />
There is nothing seamless in the<br />
motor trade. We plan always for it to be<br />
seamless. Fundamentally you’re dealing<br />
with a product that can go wrong any<br />
time. We are very lucky that the brands<br />
we represent have tremendous reliability<br />
built within them, but we are dealing<br />
also with a customer expectation that<br />
they will never go wrong and that needs<br />
managing. That’s all about having a<br />
quick reaction to a problem and trying to<br />
resolve the problem quickly.<br />
So is it a different kind of customer here<br />
from what you are used to?<br />
Because of the prestige elements<br />
around our brands, the culture here<br />
about collecting these brands works<br />
well and is great for us. For sure here the<br />
sentiment about our brands, particularly<br />
around Rolls Royce, Ferrari and the<br />
high end BMWs, is predominantly about<br />
collecting the car and really enjoying<br />
that experience of simply owning it and<br />
the pleasure of driving it.<br />
The product profile in the UK is very<br />
much towards diesel cars while here it<br />
has traditionally been petrol. The range<br />
which we sell in the UK is a lot more<br />
diverse than the range we sell here. Plus<br />
the buying habits and purchase habits<br />
of customers in the UK is predominantly<br />
built all around lease. UK markets now<br />
are expected to see 9 out of every 10 cars<br />
out of the showroom on a lease. Here it is<br />
very different.<br />
How has sales been for the luxury car<br />
segment in general?<br />
In terms of volumes, it has very<br />
much plateaued at the high end, so we<br />
have not seen much growth this year,<br />
although we expect to see growth in<br />
2018. We have the new Rolls Royce’s<br />
iconic Phantom for arriving in <strong>Nov</strong>ember<br />
and interest is strong for the car.<br />
How would you describe the Customer’s<br />
journey when someone walks into Euro<br />
Motors to inquire about a car?<br />
I hope that it is a warm, friendly<br />
and inviting journey. I very much like<br />
our customers to feel that the service<br />
we provide is like consultation. In<br />
BMW, we have a huge brand with<br />
loads of models, but most customers<br />
usually know what they want. My staff<br />
are well trained and clear about the<br />
specifications, features and benefits<br />
of the vehicles that we sell. It should<br />
never be a hard sell. We give people the<br />
options and then let them decide. We<br />
know the market is challenging across<br />
Bahrain and to a lesser degree, the GCC,<br />
at the moment. We haven’t got the VAT<br />
implications immediately, unlike some<br />
of the markets, so there is some volume<br />
pressure there. For us, fundamentally<br />
it should always be about what the<br />
customer wants. And that’s about the<br />
consultation process.<br />
So the feedback that we see and the<br />
strong customer satisfaction scores. We<br />
don’t always get it right, but we get it<br />
right more often than not.<br />
What about the after sales experience?<br />
We have a very successful after sales<br />
business. We have 25 technicians on the<br />
BMW and Rolls Royce side, plus a really<br />
talented team in Ferrari and Maserati,<br />
34 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | EuroMotors<br />
who are all really well trained. The after<br />
sales side of the business it is different,<br />
because everyone wants to take the new<br />
car away from the showroom, drive it<br />
for however long, with minimal cost in<br />
terms of its maintenance and then bring<br />
the car back and get a great trade in<br />
value. Unfortunately, in the real world<br />
that does not happen and cars need to<br />
be maintained. So what we try to do<br />
is provide value for money within our<br />
service centre. It costs a lot of money<br />
to keep our guys technically trained.<br />
The product is changing on a daily<br />
basis, product enhancements happen<br />
on a weekly basis, so we have to invest<br />
a lot of money in terms of keeping<br />
our technical people up to speed. Also<br />
with the digitization of the vehicle<br />
offering available now, the diagnostic<br />
equipment’s that is needed as well as the<br />
training is quite different.<br />
I feel that we provide excellent<br />
service. We try to provide it in a timely<br />
manner. Because of our location in the<br />
world and all of our parts coming from<br />
Europe, it’s sometimes difficult. We get<br />
parts delivery most days, Some parts<br />
we have to wait a bit longer, particular<br />
body parts if the car was involved in<br />
an accident so we have to manage<br />
customer expectation for sure. We have<br />
a dedicated team of customer specialists<br />
who look after that.<br />
Are there any major breakthroughs in<br />
engineering in any of your brands?<br />
Always. The biggest on the BMW<br />
side is the move towards electric and<br />
mobility. It’s a little bit late in this<br />
market but very advanced in the UK<br />
and Europe, some of the China markets<br />
now, and certainly in America. So this<br />
move away from combustion engines<br />
to a hybrid or full electric technology is<br />
certainly moving at the rate of knots.<br />
I do see expansion in that market<br />
here. We only have the BMW i8 which<br />
is the super performance car in this<br />
market, and we also have hybrid cars.<br />
The model range available in Bahrain is<br />
increasing with hybrid technology. I also<br />
hope to get the i3 here, but there is no<br />
date on the table yet. It is a great car and<br />
in fact I drive that as my car of choice in<br />
the UK.<br />
Technology is moving on right<br />
across the brands. Obviously, we have<br />
our performance brands in Ferrari and<br />
others are also working towards that; but<br />
you know some cars will always have a<br />
combustion engine.<br />
“The vision for me is<br />
to deliver unrivalled<br />
service in a state-ofthe-art<br />
facility that our<br />
customers can actually<br />
visit even when they<br />
don’t want to buy a car.”<br />
Which are you top selling brands?<br />
In volume it’s always going to be<br />
BMW. The No 1 selling models within<br />
that would be the 7 series and 5 series<br />
here, followed by the X range, X5 and X6.<br />
We have a new X3 coming, later on this<br />
year which we are really looking forward<br />
to. We do very well with Maserati,<br />
especially with the Ghibli model, which<br />
has found some real traction in the<br />
market, particularly on lease. We will<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
35
Interview | EuroMotors<br />
also always sell every Ferrari that we<br />
can get our hands, that’s for sure. And<br />
Rolls Royce is not without its challenges,<br />
but it’s moving and I am happy with the<br />
progress there.<br />
Technology is playing a crucial role in<br />
every field of business, so how are you<br />
responding to this current move towards<br />
that in all aspects of your business?<br />
We are just about to embark on a<br />
huge redevelopment on the BMW and<br />
MINI side, starting early part of next<br />
year. Part of that redevelopment will<br />
be to segment the BMW brand further.<br />
With that we will be able to showcase<br />
the new technology within the cars here,<br />
including the Connected Drive aspects of<br />
BMW for sure. We have some limitations<br />
currently just due to the technical<br />
aspects of being able to use Connected<br />
Drive in Bahrain at the movement. We<br />
are hoping to work with the government<br />
in order to develop this properly. With<br />
that technology, cars now can basically<br />
self-diagnose so we can connect to the<br />
car you are driving, remotely from here<br />
and give an estimated diagnosis on the<br />
vehicle. This facility is already live in<br />
Europe, we are hoping that we will able<br />
to get it here.<br />
The biggest advantage in terms<br />
of technology, though, will be in the<br />
showroom that our customers will see<br />
next year. We’re going to be moving<br />
high-end on the BMW side, so our 7<br />
series, our 6 series, and our new 8 series<br />
which is coming next year, will move<br />
into a dedicated showroom, which deals<br />
just with the high end of the market.<br />
We also do exceptionally well<br />
with our M Performance products<br />
here in Bahrain, so we’re going to give<br />
that dedicated space as well, and the<br />
rest of the range will remain in the<br />
main showroom. The technological<br />
advancement will sit on the after sales<br />
side, so we are going to build a new after<br />
sales facility on the side of the building,<br />
facing the Jaguar and Land Rover<br />
side. That will be a drive-in service<br />
department. Rather than leave your car<br />
outside to come in and sit down with the<br />
service advisor at the desk, you will now<br />
be able to drive your car in straight into<br />
a consultation lounge, where the service<br />
advisor will be with you with an i-pad.<br />
Do a consultation on what your cars<br />
needs are, put the car on ramp with you<br />
if you so desire and we can agree on the<br />
work that needs to be done.<br />
This is something that is very new.<br />
We are the only one in Bahrain that I am<br />
aware off. Certainly, Euro motors will<br />
the first dealer in Bahrain to have that<br />
service. We are just working on the final<br />
details of that now. We are really looking<br />
forward to bringing that to Bahrain,<br />
particularly in the Summer months. The<br />
plan allows you to be able to drive your<br />
car in for a minor service onto a ramp,<br />
but you won’t know it’s a ramp. You can<br />
have some refreshments and have a<br />
walk around the dealership, and when<br />
you come back the car will be on the<br />
ramp clean and ready to go!<br />
“Our customers can<br />
expect to see our revised<br />
new, updated Euro<br />
Motors website in 2018.<br />
They can look to visit<br />
us on our Facebook and<br />
Instagram pages."<br />
You talked about your Vision 2020, can<br />
you share with us what that is?<br />
It’s always about volume. So there<br />
is a volume aspiration from our BMW<br />
partners which I think is challenging but<br />
achievable. Like with all of our brands<br />
- they all produce motor cars that they<br />
need us to sell. This is the relationship<br />
we have, but the vision for me is to<br />
deliver unrivalled service in a stateof-the-art<br />
facility that our customers<br />
can actually visit even when they don’t<br />
want to buy a car. I really want to make<br />
our facilities here in Bahrain a go-to<br />
destination for our customers. Even if<br />
you are out with your children for a day<br />
and you’re looking for something to do<br />
with them, bring them along and say:<br />
Let’s have a look at the new cars, let’s<br />
have a look the facilities.<br />
That’s really where we’re going with<br />
it. The Ferrari, Maserati or Rolls Royce,<br />
are all a work of art, and they shouldn’t<br />
be kept locked away. So my goal and our<br />
aim is to provide a go-to destination for<br />
our customers when they are buying<br />
a car or when they’re not buying a car.<br />
We want to see people on a daily basis<br />
in these businesses. We want them to<br />
interact with our staff and really feel<br />
that they are a part of the Euro Motors<br />
family.<br />
Would you like to send a message across<br />
to our readers?<br />
I think the message that I would like<br />
to send to our readers is that we are here<br />
and we are open for business. For sure it<br />
is a difficult climate at the moment but<br />
it won’t always be this way. I am a new<br />
General Manager with a new managing<br />
director Mr Majid Al Zayani. We’re both<br />
in new roles in the business , although<br />
Mr Majid is part of the family and I<br />
has been involved with the business<br />
a long time. I have taken the last 3<br />
months just to really have a deep dive<br />
into the business and look at what we<br />
need to do for our customers and staff<br />
going forward. We are keen to do deals<br />
particularly for cars that we have in<br />
stock, so I would like customers to come<br />
and see us again. We have a fabulous<br />
new facility for Ferrari and Maserati so<br />
I would like customers to come and see<br />
that. It’s the biggest and best in GCC at<br />
the moment, so customers should come<br />
and have a look at that and just give us<br />
an opportunity to show them what we<br />
have. We are looking to maintain and<br />
develop relationships with all of our<br />
customers past and present, very much<br />
looking to move into the digital space.<br />
This is probably the biggest<br />
difference I found in Bahrain to where<br />
we are in Europe. This digital proposition<br />
hasn’t been maximised. Most businesses<br />
are moving on, but the motor trade in<br />
generally has been probably a little bit<br />
behind. Our customers can expect to see<br />
our revised new, updated Euro Motors<br />
website in 2018. They can look to visit us<br />
on our Facebook and Instagram pages.<br />
So the message that I am sending<br />
across to everyone is that we are open<br />
for business, we are open do new<br />
deals. It is really exciting times with<br />
the redevelopments that we’ve just<br />
completed and the redevelopments<br />
that we’ve got planned! So come along<br />
engage with us. If experiences haven’t<br />
been brilliant in the past, let us know.<br />
Let’s see what we can do to try and build<br />
the bridges.<br />
36 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
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<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
37
Interview | Bahrain Bourse<br />
Narjes Farookh Jamal<br />
Executive Director of Operations<br />
Bahrain Bourse<br />
AT THE HEART OF<br />
THE OPERATION<br />
In spite of it being a difficult year<br />
for the GCC financial markets and<br />
Bourses, including Bahrain Bourse<br />
(BHB), the majority of trading indicators<br />
ended 2016 positively. The trend<br />
continued into <strong>2017</strong> with BHB’s positive<br />
performance reflecting investors’<br />
confidence in the performance of public<br />
shareholding companies, the solid legal<br />
infrastructure of the Bourse, and the<br />
credibility of Bahrain Bourse’s trading<br />
systems and procedures.<br />
At the heart of the BHB operations<br />
is Narjes Farookh Jamal, Executive<br />
Director of Operations. “I started<br />
working Bahrain Bourse in 1998 in the<br />
Information Technology division, and<br />
gradually progressed to the position I<br />
am in today,” she says.<br />
Playing a pivotal role in automating<br />
the operations of Trading, Clearing,<br />
Settlement, and the Central Depository,<br />
as well as developing the organization’s<br />
Business Continuity function, in the<br />
course of her 20 years in the field, she<br />
has seen BHB evolve into a modern<br />
automated trading platform that utilizes<br />
cutting-edge solutions. The journey<br />
has been long but in 2015, when she<br />
received an award as one of the leading<br />
women pioneers in the banking and<br />
financial Sector from HRH Princess<br />
Sabeeka bint Ibrahim Al Khalifa on<br />
Bahraini Women’s Day (<strong>Dec</strong>ember<br />
1), it was an acknowledgment and<br />
recognition of the years of hard work<br />
and dedication.<br />
Today Narjes leads a seven-member<br />
leadership team responsible for all<br />
of the organization’s business lines,<br />
including Trading Operations, Listing,<br />
Disclosure, Information Technology,<br />
Marketing and Business Development.<br />
38 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Bahrain Bourse<br />
Since taking on her current role in<br />
January 2016, Narjes has successfully<br />
spearheaded the creation and<br />
development of numerous projects for<br />
Bahrain Bourse with a results-oriented<br />
philosophy that leverages strategic<br />
thinking, international best practices,<br />
and a strong execution discipline.<br />
Among her most notable projects<br />
is the Bahrain Investment Market,<br />
a unique equity market that targets<br />
companies in the growth and developed<br />
stages initiating Bahrain Trade, an<br />
online trading solution, and spin off of<br />
Bahrain Bourse’s Central Depository<br />
and Settlement (CDS) into a separate<br />
legal entity ‘Bahrain Clear”. She talks<br />
to bizbahrain Group Editor Reena<br />
Abraham about the journey.<br />
Can you tell us a little about the history<br />
of Bahrain Bourse and your vision for it?<br />
With roots stemming back to<br />
AlJowhara Market in the early 1980s,<br />
Bahrain Bourse (‘BHB’) has been built<br />
on a long history of integrity, innovation<br />
and market expertise. Bahrain<br />
Bourse is a self-regulated multi-asset<br />
marketplace. Bahrain Bourse aspires<br />
to provide to its investors, issuers, and<br />
intermediaries a widespread suite of<br />
exchange-related services including<br />
offering listing, trading, settlement,<br />
and depositary services for various<br />
financial instruments. The long-term<br />
vision aims to position Bahrain Bourse<br />
as a ‘Regional Multi-Asset Class<br />
Marketplace Leader’. Today we have<br />
more than 100 investor nationalities<br />
trading in 33 billion listed shares.<br />
Bahrain Bourse is the region’s most<br />
open capital market.<br />
“The long-term vision<br />
aims to position Bahrain<br />
Bourse as a ‘Regional<br />
Multi-Asset Class<br />
Marketplace Leader’.<br />
How does the Bahrain Bourse promote<br />
economic diversification?<br />
Bahrain Bourse offers a diversified<br />
spectrum of financial instruments<br />
available for trading, which are<br />
available to both local and international<br />
investors which includes a wide range<br />
of asset classes.<br />
What products and reforms would help to<br />
increase the liquidity and sophistication of<br />
the BHB?<br />
As part of the Bahrain Bourse’s<br />
mission to create a comprehensive capital<br />
market eco-system, and increasing the<br />
pool of securities and associated financial<br />
products, it offers a wide range of asset<br />
classes including equities, bonds & sukuk,<br />
treasury bills, mutual funds, Real Estate<br />
Investment Trusts (REITs), and the most<br />
recently launched Bahrain Investment<br />
Market (‘BIM’)<br />
Other initiatives recently<br />
launched include promoting the<br />
development of a diverse investor<br />
base, and enhancement of services<br />
such as Bahrain Trade which enables<br />
individuals holding retail accounts with<br />
select financial institutions to trade<br />
directly on Bahrain Bourse through an<br />
online licensed broker platform, hence<br />
offering simplified market access.<br />
We have also recently launched<br />
Bahrain Clear, a subsidiary of Bahrain<br />
Bourse with an authorized capital of<br />
BD 5 million and paid-up capital of BD1<br />
million. Bahrain Clear is a fully-fledged<br />
clearing house for the region, offering<br />
comprehensive management, operation,<br />
and consultancy, and custodian and<br />
technical services of platforms relating<br />
to depository, clearing and settlement<br />
in a range of asset classes.<br />
How can small and medium-sized<br />
enterprises (SMEs) be further enticed to<br />
list on the BHB?<br />
The BIM concept was developed<br />
by adapting global practices to suit<br />
local requirements. The concept also<br />
incorporated findings from extensive<br />
research and consultations, including<br />
a Consultation Paper issued in<br />
January 2015 by Bahrain Bourse to<br />
solicit key stakeholders’ views and<br />
recommendations.<br />
The result was a platform which<br />
connects owners of growing businesses<br />
and established family businesses<br />
which are ready to take the next step<br />
in their development with regional<br />
and global investors who are seeking<br />
investment opportunities in the region,<br />
with a solid regulatory and financial<br />
framework that protects the rights of<br />
both the companies and investors and<br />
ensures their needs are met efficiently.<br />
In focusing on these two segments,<br />
the BIM has an imperative role to fill<br />
an important gap and complements<br />
the existing financing ecosystem, a<br />
prerequisite for private sector growth.<br />
While risk-averse traditional banks<br />
focus on large companies, the BIM<br />
opens the door for mid and small-cap<br />
companies on the rise to find investors<br />
who believe in their long-term success.<br />
How do you assess the BHB’s<br />
position in terms of globalisation and<br />
interconnectivity?<br />
Bahrain Bourse is a member of<br />
the most prominent standard-setting<br />
international organizations in the<br />
field of capital markets and central<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
39
Interview | Bahrain Bourse<br />
securities depository operations and<br />
participates in the regular meetings<br />
held by these organizations including<br />
IOSCO, World Federation of Exchanges,<br />
Arab Federation of Exchanges, Africa &<br />
Middle East Depositories Association,<br />
Association of National Numbering<br />
Agencies.<br />
Furthermore, Bahrain Clear (Bahrain<br />
Bourse’s subsidiary) hosts under its<br />
safekeeping approximately BD 33<br />
billion worth of securities, representing<br />
14 billion securities from more than<br />
100 nationalities. Bahrain Clear is<br />
also interconnected with two regional<br />
central securities & depositaries to<br />
ease-off the process of settlement.<br />
Regionally, we are always exploring<br />
new ways to increase cooperation<br />
across all levels for the mutual benefit<br />
of GCC members, including exploring<br />
ways in which we can open up the<br />
market and further facilitate investor<br />
access to the regional markets.<br />
“Bahrain Bourse is the<br />
region’s most open<br />
capital market."<br />
initiatives geared towards economic<br />
diversification, particularly in<br />
countries traditionally reliant on oil<br />
revenues, private sectors make up an<br />
ever-increasing share of the national<br />
economy.<br />
In Bahrain for example, figures<br />
recently released by Ministry of<br />
Industry and Commerce and Tourism<br />
showed that the number of commercial<br />
registrations nearly tripled over the<br />
past year, going from 9,000 in 2015 to<br />
26,800 in 2016. This reflects Bahrain’s<br />
vibrant local entrepreneurial culture,<br />
a key element of any dynamic private<br />
sector.<br />
Furthermore, Bahrain Bourse has<br />
seen a number of applications from<br />
companies interested in listing on the<br />
Mainboard market but are not able<br />
to meet the eligibility and admission<br />
criteria. The Bahrain Investment Market<br />
was created to cater to this growing<br />
interest and serve as a stepping stone to<br />
potentially get listed on the Mainboard<br />
at a later stage.<br />
How will the Bahrain Investment<br />
Market (BIM) benefit Bahrain and the<br />
GCC?<br />
The Middle East and North Africa<br />
(MENA) region’s entrepreneurial<br />
landscape has never been more<br />
exciting. The region’s dynamic<br />
What is the Bahrain Investment Market<br />
(BIM) launched by the Bourse this year?<br />
What are the goals and how are you<br />
setting about achieving it?<br />
The BIM is an equity market<br />
licensed by the Central Bank of Bahrain<br />
and operated by the Bahrain Bourse,<br />
which was launched in Q1 <strong>2017</strong> with<br />
a vision to provide the MENA region’s<br />
fast-growing business ventures a costand<br />
time-efficient means of raising the<br />
capital they need to fuel their future<br />
growth. The objectives is to create<br />
a platform that connects owners of<br />
growing businesses with regional and<br />
global investors.<br />
We have rolled out the BIM with<br />
a number of awareness sessions<br />
targeted towards various societies to<br />
raise awareness and ensuring that<br />
companies fully understand its model<br />
and how it works.<br />
Is the Bahrain/GCC/MENA region<br />
mature and ready for such a concept?<br />
The local and regional market<br />
in general is indeed ready for such<br />
a concept. Thanks to government<br />
40 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Bahrain Bourse<br />
entrepreneurial landscape has been<br />
driven by unprecedented interest from<br />
regional and international investors, as<br />
demonstrated by the recent acquisition<br />
by Amazon of regional e-commerce<br />
firm Souq.com in March <strong>2017</strong>. The<br />
high-profile nature of this deal helped<br />
attract even more international<br />
investors to the region. Another notable<br />
deal was PayTab’s capital raise of<br />
US$20 million. Such prominent deals<br />
highlight the important of flexible<br />
capital raising platforms such as BIM.<br />
The BIM’s appeal lies in its many<br />
target-specific benefits and features.<br />
In addition, these entities have a major<br />
role in contributing towards long-term<br />
economic growth and employment.<br />
“The region’s dynamic<br />
entrepreneurial<br />
landscape has been<br />
driven by unprecedented<br />
interest from regional<br />
and international<br />
investors…”<br />
advisory firms) to provide companies<br />
with the needed support and guidance<br />
both pre and post listing. This type of<br />
support goes a long way in providing<br />
companies with the required financial<br />
funding to fuel the growth of their<br />
company.<br />
How will you ensure that your target<br />
audience, which primarily consists<br />
of family-owned businesses and<br />
smaller companies step forward to<br />
take advantage of a completely new<br />
investment opportunity?<br />
Our target audience is mainly<br />
focused on entrepreneurs whom are<br />
ready to take the next step in their<br />
development with regional and global<br />
investors who are seeking investment<br />
opportunities in the region, with a solid<br />
regulatory and financial framework<br />
that protects the rights of both the<br />
companies and investors and ensures<br />
their needs are met efficiently. We<br />
have rolled-out the program with<br />
10 awareness sessions covering 12<br />
societies & association and more than<br />
1250 attendees. Since the launch,<br />
we have signed up four Authorized<br />
Sponsors, which are KPMG, KeyPoint,<br />
SICO and BDO.<br />
BIM offers raising equity capital<br />
via an organized, transparent, orderly<br />
functioning and reliable market/<br />
Companies will benefit from the<br />
positive effects of market discipline on<br />
the quality of management, improved<br />
corporate governance and greater<br />
visibility for potential investors,<br />
suppliers and clients.<br />
What’s next for Bahrain Bourse? What<br />
are the short term and long term plans?<br />
Bahrain Trade is our next major<br />
milestone and paving the way for<br />
Bahrain Clear to leverage the service<br />
offering to investors and issuers<br />
alike, as well as attracting more retail<br />
financial institutions to participate in<br />
our Bahrain Trade Network.<br />
Which are the equity markets in the<br />
region running a similar initiative and<br />
how successful have they been?<br />
Similar equity market concepts<br />
are already successfully implemented<br />
elsewhere in the world such as Catalyst<br />
market in Singapore and AIM in<br />
London have been successful, and we<br />
have every reason to believe that we<br />
can replicate that success here given<br />
the region’s strong and historical<br />
entrepreneurial culture.<br />
What is the nature of the relationship<br />
with Tamkeen? How will it support BIM?<br />
Tamkeen has developed a<br />
customized support program dedicated<br />
to funding the costs associated with<br />
engaging Sponsors (specialized<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
41
Interview | INTEC Bahrain<br />
Felipe Yofre<br />
CEO & Senior Architect, INTEC Bahrain<br />
INNOVATION BY<br />
DESIGN<br />
Combining originality and<br />
imagination with a strategic and<br />
pragmatic approach, the team at<br />
Intec Bahrain is known for their ability<br />
to create innovative and livable design<br />
that takes the vision of the client and<br />
makes it a reality.<br />
“The spaces we create are flexible,<br />
livable and practical, artfully combining<br />
beauty with functionality, using woods<br />
and metals, natural light, clean lines<br />
and easy living,” says Felipe Yofre<br />
Founder and CEO of the business. Today,<br />
a professional international design<br />
practice that specializes in architecture,<br />
interior design and project management,<br />
the company has evolved from its Italian<br />
roots to create a strong base in Bahrain.<br />
Tell us about how your interest in<br />
architecture began and how it developed<br />
during the years.<br />
My interest in architecture<br />
started at a very young age, when I<br />
was exposed to the daily routine of<br />
my uncle who was an architect. He<br />
used to lift me up on his drafting table<br />
stool, guiding me to draw and sketch.<br />
42 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | INTEC Bahrain<br />
I don’t remember having thought on<br />
any alternative career after that. I<br />
joined the Facultad de Arquitectura<br />
in Cordoba, Argentina, the city were<br />
I was born. My architectural studies<br />
were complemented by incursions in<br />
many forms of art like painting, theatre<br />
scenes design, TV art production, during<br />
times of hectic cultural and artistic<br />
activities in Argentina. Immediately<br />
after graduating in Cordoba, I moved<br />
to Buenos Aires where I worked as an<br />
architect for the office of a contractordeveloper,<br />
and also joined the University<br />
of Buenos Aires as a teacher in Facultad<br />
de Arquitectura. From 1972 to 1978, I<br />
was based in Milan, working in the<br />
prestigious office of Tomas Maldonado,<br />
considered one of the main theorists<br />
of design theory of the legendary Ulm<br />
Model, a design philosophy developed<br />
during his tenure in Ulm. Intec, the<br />
office in Via Manzoni, included an<br />
international team of architects and<br />
designers, and was involved in plural<br />
design activities. The projects were<br />
both in Italy and France, and I was lucky<br />
enough to lead the design team in some<br />
of the most prestigious ones. One of<br />
most exciting works of that period was<br />
the collaboration in Paris with Bernard<br />
Zehrfuss, French Architect, Grand<br />
Prix de Rome, in one of his projects<br />
for Unesco Building. These were years<br />
of multicultural experience, in a city<br />
that was at the heart of the design<br />
world, in contact with architects like<br />
Vittorio Gregotti and Ettore Sottsass,<br />
philosophers like Salvatore Veca, writers<br />
and thinkers like Umberto Ecco.<br />
In 1978, I moved with my family to<br />
Bahrain, to supervise the first phase of<br />
a project that we had designed for Mr.<br />
Hussain Yateem and his family, that<br />
would become the first shopping center<br />
in the island. I live with my wife in<br />
Bahrain since then, and I had the honor<br />
to be granted the Bahraini nationality.<br />
Can you tell us about your vision in<br />
architecture?<br />
In Intec, we adopted a famous<br />
architect - Ludwing Mies van der Rohe’s<br />
quote: “Less is more.”<br />
When you first look at our projects<br />
you will notice the boldness of the<br />
volumes, the lack of any sort of<br />
ornaments, the search of purity and<br />
simplicity, enhanced only by the light<br />
and the shadows, the interaction with<br />
elements that help to diffuse or protect<br />
the light, being these projections over<br />
openings, pergolas, skylights, etc.<br />
A deeper look into it will show the<br />
obsession with detail in our layout plans,<br />
the search for rich space interaction,<br />
the creation of interesting features<br />
everywhere, all this contrasting with the<br />
external treatment. You will also notice<br />
our care of the details of the project that<br />
are so important. Since very young I<br />
always remember Louis Kahn’s quote:<br />
“Architecture is the thoughtful making<br />
of space.”<br />
The spaces we create<br />
are flexible, livable<br />
and practical, artfully<br />
combining beauty with<br />
functionality, using<br />
woods and metals,<br />
natural light, clean lines<br />
and easy living.<br />
How does your office stand in the<br />
architectural panorama of Bahrain?<br />
Although Intec today stands as a<br />
boutique office that delivers high quality<br />
special projects, we are working with<br />
our senior team integrated by my son<br />
Felipe Yofre Jr, our GM Carlos Villarroel,<br />
and our senior architect Farah Qattan,<br />
on expanding our activities to other<br />
scale of projects. This year we signed<br />
an MOU with Montaldo Engineering, a<br />
multinational Engineering office, and<br />
registered two of their senior engineers<br />
with us, adding the structural license to<br />
our CR. As per our agreement, we will<br />
promote Montaldo Engineering services<br />
in Bahrain and the Gulf, for oil and gas<br />
related projects, roads and ports. We are<br />
also signing an MOU with United Arab<br />
Emirates (UAE) based consultants, that<br />
will result in the opening of an Intec<br />
branch in Ras Al-Khaimah. This will be<br />
in addition to our office in Muscat, that is<br />
directed by my son, Felipe Yofre Jr.<br />
Any projects that you would like to<br />
highlight?<br />
Intec is proud of having designed<br />
the first shopping mall in Bahrain,<br />
the Yateem Centre, and also the first<br />
Hotel and Resort by the sea, Al Bander<br />
Resort in Sitra. We have a very strong<br />
residential projects portfolio that<br />
includes very prestigious single villas,<br />
compounds and residential buildings of<br />
various sizes. The commercial projects<br />
portfolio is vast and includes Car<br />
Showrooms (Toyota, Lexus, McLaren),<br />
Open Malls (The Walk), Clubs (GPIC<br />
Staff club, Coral Bay), Restaurants (the<br />
Fish Market at Al Bander Resort, and<br />
Monsoon and Le Vinoteca Barcelona in<br />
Block 338), etc.<br />
Do you want to mention something about<br />
your current projects?<br />
Yes, the list is very exciting. We have<br />
recently handed over Sea villas, a group<br />
of 32 villas in Dilmunia, and the McLaren<br />
showroom in Tubli. We are working at<br />
full speed in fast track mode for the<br />
Bayan Primary School new building in<br />
Isa Town. We have recently completed<br />
the project for a new car park building in<br />
Salmaniya Hospital, which construction<br />
will start very soon, and as usual, we<br />
have an interesting list of villas under<br />
construction or at design stage.<br />
In which other places have you worked?<br />
In the Eighties I was invited for a<br />
project in Cairo, where we signed a JV<br />
with an Egyptian office. The first project<br />
there was a Nile front mansion that<br />
would become known as the “White<br />
House”. We designed later projects both<br />
in Cairo and Alexandria, and prepared<br />
concepts for touristic projects in the Red<br />
Sea. In the Nineties I joined a group of<br />
American architects for projects in Cuba,<br />
with a Canadian Hotel Operators chain. I<br />
have also completed projects in Cordoba<br />
and Buenos Aires, Argentina.<br />
I would like to thank Bahrain for<br />
having allowed my family to establish<br />
our life here. We are now Bahrainis, my<br />
wife and me, and we hope that our sons<br />
will become also Bahrainis very soon.<br />
We have received so much from the<br />
Kingdom and the people of Bahrain. I<br />
think also that our office has contributed<br />
through the years to enhance the<br />
architectural scene of the Island, and<br />
also contributed to the professional<br />
education of many of the island’s bright<br />
architects, some of who today occupy<br />
important technical positions in various<br />
government offices.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
43
Interview | Travelex<br />
Jacqueline Nosworthy<br />
General Manager for Bahrain, Travelex<br />
44 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Travelex<br />
ONE-STOP-SHOP for<br />
Currency and Money Transfer<br />
bizbahrain talks to Jacqueline<br />
Nosworthy, General Manager<br />
of Travelex Bahrain about her<br />
experiences with the customer-centric<br />
approach of the company which has<br />
made it a one-stop shop for a portfolio of<br />
products and services.<br />
Tell us a bit about yourself and your<br />
career with Travelex.<br />
I joined Travelex South Africa in<br />
August 2011 as the Regional Manager<br />
for the Western Cape, Eastern Cape<br />
and Garden Route. Later I moved as<br />
the Regional Manager overseeing<br />
the Coastal region of South Africa<br />
incorporating additional regions.<br />
The Coastal region is a large region<br />
comprising of diverse cultures and,<br />
therefore, requires a nuanced approach<br />
as opposed to a ‘one-size-fits-all’ -<br />
something we are proud of at Travelex.<br />
My team succeeded in stabilising the<br />
regional performance with a strategy<br />
built around our ‘Customer First’ vision,<br />
backed up by an effective incentive<br />
programme to substantially improve the<br />
customer satisfaction levels.<br />
In 2016, I joined Travelex Bahrain<br />
WLL as the General Manager aiming<br />
to enhance the established business<br />
by focusing on our culture, ways of<br />
working and improving leadership from<br />
an operations/compliance, sales and<br />
marketing perspective. My team and<br />
I continue to develop new initiatives<br />
for our in-airport and downtown retail<br />
estate to boost long-term profitability.<br />
What challenges do you anticipate in<br />
Bahrain?<br />
In recent years Bahrain has been<br />
affected by periods of political volatility<br />
which has impacted tourism and<br />
business. We opened our first Bahrain<br />
airport FX outlet in 2004 with an<br />
additional downtown estate launching<br />
in 2006 when we extended our services<br />
to offer remittance. Our current Bahrain<br />
footprint spans 21 downtown branches<br />
and 5 airport branches. In order to<br />
remain competitive in the challenging<br />
local environment we are looking to<br />
further expand our portfolio of products<br />
and services creating a ‘one-stopshop’<br />
for currency and money transfer.<br />
We envision online trading to be a<br />
significant growth factor.<br />
We ensure that we look<br />
at the location of each<br />
store and the customers<br />
it attracts to allocate<br />
staff who speak those<br />
languages and are aware<br />
of specific cultural<br />
nuances.<br />
What do you believe makes you stand<br />
out in an already crowded market?<br />
Our customer-centric approach,<br />
providing world class products and<br />
services as well as competitive<br />
exchange rates. At Travelex, we invest<br />
heavily in training and helping improve<br />
the performance of our retail staff. We<br />
ensure that we look at the location of<br />
each store and the customers it attracts<br />
to allocate staff who speak those<br />
languages and are aware of specific<br />
cultural nuances.<br />
Our long-standing commitment to<br />
compliance best practices is another<br />
factor that sets us apart. Customers<br />
can transact with us securely and with<br />
peace of mind. On the Business-to-<br />
Business front, we continue to expand<br />
our corporate customer base in line<br />
with local regulation to meet and exceed<br />
customer expectations.<br />
At Travelex, we invest<br />
heavily in training and<br />
helping improve the<br />
performance of our retail<br />
staff.<br />
The service you offer is in a way<br />
competition to banks. How do you think<br />
established financial institutions will<br />
react in the long-term?<br />
We provide our FX and remittance<br />
as a specialised service supported by<br />
our 40 years of industry track record<br />
and strong compliance backbone. We do<br />
not compete on the full scale with the<br />
financial services banks offer. We are not<br />
in a position to speculate on financial<br />
institutions’ behalf.<br />
Do you have a message for Travelex<br />
users in Bahrain?<br />
Travelex has a robust customer base<br />
in Bahrain and we would like to thank<br />
them for their custom and loyalty.<br />
We are committed to improving<br />
our services in line with the needs and<br />
wants of our customers in Bahrain and<br />
we will continue to invest in effective<br />
innovative platforms and products,<br />
extending our portfolio and local<br />
footprint to ensure convenience and<br />
ease of access.<br />
We are busy with some more exciting<br />
campaigns and look forward to seeing<br />
you in one of our branches soon.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
45
Interview | AspenTech<br />
Improving<br />
Profitability<br />
Through<br />
Asset<br />
Optimization<br />
In the 1970s, a group of chemical<br />
engineers led by MIT Professor of<br />
Chemical Engineering Larry Evans,<br />
tried to figure out that if Computer<br />
automation was being applied to<br />
other engineering disciplines - civil,<br />
mechanical, electrical - why not<br />
chemical? Evans saw an opportunity to<br />
apply the burgeoning computer-aided<br />
chemical engineering technology to<br />
market requirements that were being<br />
driven by the energy crisis. Supported<br />
by funding from the newly formed<br />
Department of Energy (DOE), the<br />
ASPEN (Advanced System for Process<br />
Engineering) Project was started in 1977.<br />
Today as one of the world’s leading<br />
suppliers of asset optimization software<br />
solutions, AspenTech’s software<br />
tackles the most complex process<br />
manufacturing challenges, creating<br />
value and improving profitability for<br />
customers. The industries that drive<br />
our economies and touch our lives<br />
are optimized by aspenONE software<br />
every day. The world’s leading oil & gas,<br />
chemical, engineering & construction,<br />
pharmaceutical, food, beverage, and<br />
consumer packaged goods companies all<br />
rely on AspenTech to run their business.<br />
Antonio Pietri, President and<br />
CEO, AspenTech was in Bahrain last<br />
month to deliver the keynote - “Driving<br />
Sustainable Growth” at MEPEC <strong>2017</strong>.<br />
Held at the Bahrain International<br />
Exhibition and Conference Centre,<br />
MEPEC <strong>2017</strong>’s focus was “Sustainable<br />
Growth through Process Innovation<br />
Antonio Pietri<br />
President and CEO, AspenTech<br />
and Downstream Integration.”<br />
Pietri’s keynote, addressed how asset<br />
optimization improves asset reliability,<br />
achieves operational excellence and<br />
helps leading firms manage through<br />
complexity to optimize the asset<br />
lifecycle across design, operations<br />
and maintenance. On the sidelines of<br />
the conference he gave bizbahrain an<br />
exclusive interview.<br />
46 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | AspenTech<br />
What is the story behind AspenTech and<br />
your success?<br />
AspenTech was founded on August<br />
12, 1981 to commercialize the technology<br />
that was developed by Larry Evans and<br />
a group of MIT chemical engineers.<br />
Over time, that original goal of a<br />
general-purpose process simulation<br />
system evolved to a focus on process<br />
optimization, and eventually a broader<br />
vision - Asset Optimization. Today,<br />
an integrated set of industry-leading<br />
AspenTech products optimize assets<br />
across the design, operations and<br />
maintenance lifecycle.<br />
Our success is down to our<br />
constant innovation and the fact<br />
that no other technology provider in<br />
process manufacturing spends more on<br />
Research and Development (R&D) as a<br />
percentage of revenue than AspenTech.<br />
We staff three R&D Centers of Excellence<br />
for Engineering, Manufacturing and<br />
Supply Chain and Quality and have<br />
brought to market a long line of industry<br />
firsts.<br />
Can you describe your own career<br />
journey and what brought you to<br />
AspenTech and now Bahrain?<br />
I began my career at ABB Simcon<br />
as an applications engineer focused on<br />
advanced control and multi-variable<br />
controllers for refining. I always was<br />
interested in sales and all aspects that<br />
eventually prepared me for my job today<br />
as CEO. I am originally from Venezuela<br />
but I have lived and worked in a number<br />
of countries around the world. I joined<br />
AspenTech through the company’s 1996<br />
acquisition of Setpoint, Inc. where I<br />
previously held a range of sales, services<br />
implementation, and consulting roles,<br />
overseeing the integration of AspenTech<br />
solutions at European refinery and<br />
process manufacturing sites. In 2002, I<br />
relocated to Singapore as Vice President,<br />
Business Consulting, and was then<br />
promoted to Managing Director of the<br />
Asia Pacific region. My first trip to<br />
Bahrain was as CEO of AspenTech in<br />
2009. At the time I had no staff here, but<br />
we grew quickly and today we have 25<br />
to 30 staff in Bahrain and more than 50<br />
in the region. Bahrain is our HQ for the<br />
Middle East.<br />
Our main client here in BAPCO,<br />
but Bahrain has been a very good<br />
springboard for us to the region and even<br />
North Africa.<br />
"Our success is down to<br />
our constant innovation<br />
and the fact that no other<br />
technology provider in<br />
process manufacturing<br />
spends more on Research<br />
and Development."<br />
Let’s get into your software details. Can<br />
you explain AspenTech’s value addition<br />
and role in process manufacturing?<br />
We have developed deep process<br />
manufacturing industry knowledge<br />
from exclusively focusing on<br />
optimizing process manufacturing<br />
solutions for more than 35 years. Our<br />
expertise includes more than 400 R&D<br />
professionals, including more than 80<br />
process-modelling developers, many<br />
of who are PhDs, as well as around<br />
400 service engineers and technical<br />
sales professionals working every<br />
day with the world’s leading process<br />
industry companies. We also have a<br />
large customer service organization<br />
supporting these companies. AspenTech<br />
offers the broadest footprint of asset<br />
and process optimization solutions<br />
and aspenONE is the only integrated<br />
software suite focused on design,<br />
operations and maintenance across<br />
the entire asset lifecycle. aspenONE<br />
applications are customized for complex<br />
manufacturing environments, such as<br />
oil and gas, chemicals and other capitalintensive<br />
industries. The company was<br />
founded for the sole purpose of helping<br />
capital and process intensive industries<br />
break free from traditional constraints.<br />
In recent years, we’ve lived through the<br />
worst downturn in oil prices in history,<br />
and are seeing continued competitive<br />
pressures. Now, more than ever, our<br />
focus is on efficiency, optimization, and<br />
running assets more reliably than ever -<br />
ultimately operational excellence in the<br />
asset means asset optimization.<br />
Can you explain briefly your premise<br />
about how actionable insights have<br />
allowed failures to be predicted and<br />
eliminated for the operation lifecycle to<br />
be fully optimized?<br />
It is an entirely new approach to<br />
getting at the critical insights necessary<br />
to avoid process-induced disruptions<br />
and failures. These insights include<br />
the all too common occurrences of<br />
running equipment longer than expected<br />
to meet increased market demand,<br />
or degradation due to varying raw<br />
materials or usage. There is a significant<br />
need to carry out failure prevention<br />
using data-driven truths rather than<br />
guesstimates. The combination of<br />
mechanical and process induced<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
47
Interview | AspenTech<br />
breakdowns costs up to 10 per cent of a<br />
worldwide $1.4 trillion manufacturing<br />
market per a 2012 report from The<br />
McKinsey Global Institute. While<br />
companies have spent millions trying to<br />
address this issue and ultimately avoid<br />
unplanned downtime, until now, they<br />
have only been able to address wear and<br />
age-based failures. Current techniques<br />
cannot detect problems early enough<br />
and lack insight into the reasons behind<br />
the seemingly random failures that<br />
cause over 80% of unplanned downtime.<br />
This is where using machine learning<br />
software to cast a “wider net” around<br />
machines can capture process-induced<br />
failures.<br />
To avoid unplanned downtime,<br />
companies must identify and respond<br />
effectively to early indicators of<br />
impending failures. Traditional<br />
maintenance practices do not<br />
predict failures caused by process<br />
excursions. That would require a<br />
unique technology approach combining<br />
machines and processes; particularly<br />
for asset-intensive industries such as<br />
manufacturing and transportation.<br />
With the right technology in place,<br />
organizations can sense the patterns<br />
of looming degradation, with sufficient<br />
warning to prevent failures and change<br />
outcomes.<br />
Advanced machine learning<br />
software has already demonstrated<br />
incredible successes in the early<br />
identification of equipment failure. Such<br />
software is near autonomous and learns<br />
behavioral patterns from the streams<br />
of digital data that are produced by<br />
sensors on and around machines and<br />
processes. Automatically, and requiring<br />
minimal resources, this advanced<br />
technology constantly learns and adapts<br />
to new signal patterns when operating<br />
conditions change. Failure signatures<br />
learned on one machine “inoculate” that<br />
machine so that the same condition<br />
will not recur. Additionally, the learned<br />
signatures are transferred to similar<br />
machines to prevent them being affected<br />
by the same degrading conditions.<br />
How have the changing demographics in<br />
the region affected the industry?<br />
It is great to see a new cohort of<br />
young process engineers come out of<br />
university and into industry. The change<br />
in guard is a major focus for the industry<br />
now as a wave of experienced engineers<br />
retires, a younger generation is being put<br />
into roles that require more experience<br />
to do challenging work. It is important<br />
to develop all employees’ skills to ensure<br />
that the staff has the right knowledge<br />
and tools to perform the job most<br />
effectively. Ultimately the goal is to help<br />
ease the demographic transition that is<br />
currently happening.<br />
Given the challenges<br />
our customers are<br />
facing in optimizing<br />
their enterprise-every<br />
plant, every system,<br />
every asset-maintaining<br />
a safe operation has<br />
never been tougher.<br />
Only AspenTech has the<br />
software and models<br />
to give companies the<br />
confidence to advance<br />
from process to asset<br />
optimization.<br />
What are the trends and developments in<br />
asset performance management?<br />
At the plant level, we are seeing<br />
the development of risk analysis. This<br />
involved reliability modelling and<br />
simulation that predict and optimize<br />
future plant availability and capacity<br />
throughout the entire lifecycle. At the<br />
process level, there is a trend towards<br />
process analytics, through which<br />
operators can discover the root cause<br />
of process disruptions, predict future<br />
occurrences and prescribe actions to<br />
avoid them. At the equipment level, we<br />
are seeing machine learning analytics<br />
that predict when failures will occur,<br />
understand why they will occur and<br />
prescribe what to do to avoid the failure.<br />
Why has optimization become essential<br />
for the Middle East?<br />
We are leveraging our 35-plus years<br />
of software, technology and industry<br />
expertise and combining it with the<br />
latest machine learning and analytics<br />
capabilities to create the next generation<br />
of optimization, asset optimization.<br />
Optimization was initially a “nice to<br />
have,” something to help generate the<br />
last percent of profit. However, with the<br />
increasing scope and complexity of the<br />
oil and gas industry in the Middle East,<br />
for example, it is no longer an option, but<br />
a business necessity. The competitive<br />
environment that has emerged in<br />
just a few short years requires a more<br />
holistic approach, which is where asset<br />
optimization comes in.<br />
Any experiences and insights to share<br />
about the Middle East market and<br />
Bahrain?<br />
My first visit to Bahrain was in 2009<br />
when we came to see if it would be a<br />
good base for our regional operations.<br />
It has been a great decision for us. The<br />
Middle East is an important region for<br />
us. The economies are changing and<br />
looking increasingly at becoming value<br />
aggregators, which fits well with our<br />
own vision.<br />
Every region of the world has its own<br />
requirements. One thing I learned about<br />
the Middle East when I set up operations<br />
here was that customers like to deal<br />
with people based right here rather than<br />
conduct business over the phone. For<br />
customer support and implementation<br />
of systems they need a face-to-face<br />
interaction.<br />
What’s next? Where is AspenTech<br />
heading? What is the vision?<br />
Our focus is on the shift from process<br />
optimization to asset optimization.<br />
Given the challenges our customers are<br />
facing in optimizing their enterpriseevery<br />
plant, every system, every assetmaintaining<br />
a safe operation has never<br />
been tougher. Only AspenTech has the<br />
software and models to give companies<br />
the confidence to advance from process<br />
to asset optimization. We’re combining<br />
our unrivaled modeling expertise<br />
with big data machine-learning to<br />
maximize the performance and life of<br />
all assets. Our technology delivers the<br />
most accurate and actionable insights,<br />
enabling customers to run assets faster<br />
safer long and greener. AspenTech is<br />
optimizing the asset design, operation<br />
and maintenance lifecycle for a growing<br />
number of customers in complex,<br />
industrial environments.<br />
48 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
49
Interview | Mohamed Isa<br />
Bahraini<br />
Author<br />
Receives<br />
the Quilly<br />
Award<br />
The Quilly Award, founded by the<br />
National Academy of Best-Selling<br />
Authors, commemorates an<br />
author’s achievement of being named<br />
to a nationally recognized Best-Seller<br />
list. The National Academy of Best-<br />
Selling Authors was created by attorneys<br />
Authors Nick Nanton and JW Dicks,<br />
who saw a need for recognition and<br />
celebration for authors from many<br />
categories and lists - including many<br />
independent lists - across many different<br />
genres. Hosted at an Annual Golden<br />
Gala, the recognized authors receive<br />
their Quilly Award from the Academy<br />
at a Hollywood-style, red carpet gala<br />
where authors can mingle and network<br />
among others who have also been able<br />
to achieve best-selling status. Bahrain’s<br />
own Mohamed Isa, a recent recipient<br />
talks to bizbahrain about the experience.<br />
Tell about your experience receiving the<br />
Quilly Award?<br />
It was an amazing experience.<br />
There is no feeling like it when you feel<br />
gratified with one’s own achievement<br />
especially when you are recognized<br />
by a professional body represented by<br />
the National Academy of Bestselling<br />
Authors. The gratification is compounded<br />
when you take into account that the<br />
awarding ceremony took place at the<br />
Roosevelt Hollywood Hotel which is the<br />
same hotel where the Oscars Awards<br />
took place for the first time in 1927.<br />
The Awards Ceremony was part of<br />
the Thought Leader® Summit where<br />
top notch speakers gave various talks<br />
including the Billionaire Jay Abraham<br />
who created the Theory of Preeminence.<br />
Tell us more about “The Success<br />
Blueprint.”<br />
The Success Blueprint borrows from<br />
the concept of architecture blueprints<br />
and reflects this concept back on what<br />
it takes to be a successful person in<br />
the various aspects of life. To build an<br />
architecture masterpiece, you must<br />
take into consideration several factors<br />
including the foundations, structure and<br />
the projections to create a beautiful and<br />
strong building. Likewise, to achieve<br />
wealth, health and work-life balance,<br />
you must have a plan - a blueprint - and<br />
this is what this book offers. It contains a<br />
ton of tips on success and another ton of<br />
motivation to help the reader to become<br />
a success.<br />
50 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Mohamed Isa<br />
that. They were interested in knowing<br />
more about Bahrain. At the end of each<br />
conversation, they expressed their keen<br />
interest in visiting Bahrain to experience<br />
its culture, heritage and meet its people.<br />
My attendance was a golden opportunity<br />
to promote Bahrain and I am so proud of<br />
the fact that I raised Bahrain’s flag high<br />
in Hollywood.<br />
What is the basis of receiving the Quilly<br />
Award?<br />
There is one basic requirement for<br />
receiving the Quilly Award and that is<br />
to have a book that tops the recognized<br />
bestselling book lists in USA. And<br />
since “The Success Blueprint” topped<br />
two Amazon Bestselling lists, I was<br />
recognized with this award.<br />
What has receiving the award meant to<br />
you?<br />
Receiving this award put more<br />
responsibility on my shoulders. And<br />
the responsibility is crystal-clear: To<br />
motivate the youth in Bahrain and<br />
beyond to be optimistic and motivated<br />
to have ambitious and meaningful<br />
goals in their lives to be the catalysts<br />
for positive change in their respective<br />
communities. In our community,<br />
we need to go beyond the simple<br />
programming of our youth: Study hard.<br />
Graduate. Get a job. Get married & retire!<br />
Life is more than that, where is the spirit<br />
of adventure, discovery, having a rich life<br />
full of experiences and leaving a positive<br />
legacy in the community. This is what I<br />
preach when I speak to the youth in high<br />
schools and universities.<br />
Any new books on the way?<br />
I am finalizing the book covers<br />
and the text layout of my upcoming<br />
book - “Chai Karak: A Customer Service<br />
Story.” It will be published in English in<br />
<strong>Dec</strong>ember <strong>2017</strong> and in Arabic in March<br />
2018. This book provides organizations<br />
and companies with a clear roadmap<br />
to improve their customer service<br />
standards.<br />
As you know, one of the key success<br />
factor and competitive advantages for<br />
any organization is customer service.<br />
To this end, this book has 22 chapters.<br />
Each chapter begins with a quote on<br />
service and ends with three questions<br />
for the readers to reflect on to apply<br />
the concepts to their organizations. In<br />
addition, the book has a section called<br />
“The Chai Karak Manifesto” where I<br />
introduce nine key factors to improve<br />
customer service. The last section of the<br />
book includes a roadmap to creating a<br />
customer-centric culture.<br />
I gave a number of talks on the<br />
concepts introduced in the book and last<br />
month I spoke to Googlers in Googleplex<br />
in California, USA. They loved it!<br />
How did you feel being the only Arab<br />
receiving the award?<br />
Most of the delegates were surprised<br />
that I was from Bahrain and I enjoyed<br />
What do you say to the youth who dream<br />
of their own creative projects?<br />
Start now and never procrastinate.<br />
Many people wait for the “right time” or<br />
the “perfect time” - these concepts do<br />
not exist. The best time is now. Start, try,<br />
learn and enjoy the journey. If you do<br />
not succeed, you learned. If you succeed,<br />
we will all be happy for you and we will<br />
congratulate you. And remember, if you<br />
try, you have 50% chance to succeed. If<br />
you do not, you have already failed.<br />
What advice would you offer?<br />
My advice is to work on your public<br />
speaking and presentation skills because<br />
they will open the doors of success<br />
to you. In addition, I advise them to<br />
familiarize themselves with the various<br />
programs offered by TAMKEEN and<br />
take part in the Annual Youth Startup<br />
Competition as they will learn a great<br />
deal about how to start a new business.<br />
Last words?<br />
I always considered myself the<br />
- Unofficial Ambassador of Bahrain -<br />
during my various travels and when<br />
receiving international guests. This will<br />
always be a great motivator to achieve<br />
more and more to raise the flag of<br />
Bahrain so high in the sky. I am working<br />
with a private organization to produce<br />
marketing media to promote Bahrain as a<br />
preferred Foreign Direct Investment (FDI)<br />
destination and this would be my biggest<br />
gift to the Kingdom.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
51
Interview | The British Council<br />
Dr. Hanan Al-Buflasa<br />
Assistant Professor, University of Bahrain<br />
CONNECTING UK AND<br />
BAHRAINI SCIENTISTS<br />
In <strong>Dec</strong>ember 2016, Hanan Al Buflasa was<br />
one of 18 participants from the Gulf region<br />
to be selected by the Windsor Leadership<br />
Trust [LINK] in the UK to take part in their<br />
prestigious training programme. Knowing<br />
that the University of Bahrain will only send<br />
its employees to the best universities around<br />
the world, and after carefully researching<br />
renewable energy courses both inside and<br />
outside the UK, she found the MSc course<br />
offered by University of Loughborough’s<br />
prestigious CREST research institute the best.<br />
With an MSc and PhD in renewable energy,<br />
she’s currently Assistant Professor at the<br />
University of Bahrain and uses her knowledge<br />
to advise everyone from governments to<br />
individuals.<br />
What was your research about and how<br />
would you advice government authorities<br />
and individuals working in the field on the<br />
subject?<br />
My research area focuses on Renewable<br />
Energy Systems Characterization and<br />
Resource Assessment, Power System and<br />
Environmental Physics. The advice that I<br />
have given to the government and individuals<br />
varies from consultation on renewable energy<br />
52 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | The British Council<br />
projects to designing and building<br />
carbon footprint calculators. Please<br />
find below an overview of main projects<br />
which I have provided consultation for:<br />
• Provided consultation for<br />
Bahrain Science Centre for the<br />
establishment of their Renewable<br />
Energy Section<br />
• Provided consultation for<br />
Electricity and Water Authority for<br />
the installation of CSP in Hawar<br />
Islands<br />
• Provided consultation for<br />
Sustainable Energy Unit for<br />
Renewable Energy Resources<br />
Besides providing consultation, I am<br />
also a member at several societies and<br />
technical committees, including the<br />
below:<br />
• Member of the Bahrain Standard<br />
Technical Committee on<br />
Renewable Energy and Energy<br />
Storage Systems<br />
• Member of the GCC Standard<br />
Technical Committee on<br />
Renewable Energy and Energy<br />
Storage Systems (Bahrain<br />
representative)<br />
• Member of the National Standard<br />
Committee on Oil and Gas<br />
• Member of International Solar<br />
Energy Society<br />
Any tips or suggestions from your<br />
experience with the prestigious training<br />
programme?<br />
Training programmes are extremely<br />
important because they allow us to<br />
increase our knowledge on different<br />
aspects and share experiences with<br />
other participants. The most important<br />
is networking since this helps us to<br />
polish our existing skills and to explore<br />
new skills.<br />
Sometimes it’s challenging<br />
attending a training programme since<br />
you will be out of your comfort zone,<br />
however it’s rewarding because you’re<br />
fully depending on listening, learning<br />
and sharing your thoughts with other<br />
team members. At the start of these<br />
trainings you might not see a direct<br />
impact on the overall training but I<br />
can confidently say that by the end of<br />
these training programmes you will<br />
be amazed about the results and how<br />
much knowledge you have gained in a<br />
short period of time.<br />
The British Council’s work<br />
connecting UK and Bahraini scientists<br />
for example, helps us know what the<br />
latest research is, how we can work<br />
together and where there might be<br />
opportunities for partnerships - this<br />
helps to bring up the quality of research<br />
in both the UK and Bahrain and for<br />
scientists from both countries to<br />
exchange knowledge and ideas.<br />
Was studying for an MSc in renewable<br />
energy systems technology a course<br />
you had always planned on doing? What<br />
inspired you to do so?<br />
I have always had a strong<br />
passion for the sun, thinking about<br />
its mesmerising power and size,<br />
encouraged me to follow my study<br />
in renewable energy. I have an MSc<br />
and PhD in renewable energy at<br />
the University of Loughborough’s<br />
prestigious CREST research institute.<br />
During my study, I worked on<br />
researching the potential of renewable<br />
energy and the impact on the<br />
conventional power system in Bahrain.<br />
Especially because our country’s power<br />
system is heavily accommodated by<br />
water production system.<br />
After my studies, I was chosen to<br />
work on renewable energy research<br />
projects in Bahrain, followed by<br />
promoting this subject in the country.<br />
To further support the industry, I took<br />
on the role of Head Judge for the 13th<br />
GCC Youth Scientific Conference and<br />
Competition in 2012 and Judge for<br />
the Globe National Environmental<br />
Competition for schools in 2015 and 2016.<br />
How do you place your genre of study in<br />
a Bahraini context?<br />
Many people across the globe are<br />
very interested in promoting clean<br />
energy sources, since it has a direct<br />
impact on our precious environment,<br />
the economy and lifestyle. The Kingdom<br />
of Bahrain has established strong<br />
and responsible goals to encourage<br />
sustainability through its 2030<br />
Economic Vision.<br />
Sustainability is a key part of the<br />
2030 Vision and it includes plans<br />
to provide a local and sustainable<br />
environment through the introduction<br />
of a clean source of energy in Bahrain<br />
by replacing the conventional fuel<br />
(natural gas) for power production by<br />
renewable energy. That step has been<br />
formulated with the establishment of<br />
the Sustainable Energy Unit (SEU) and<br />
the Standard Technical committee for<br />
renewable energy.<br />
Giving the above initiatives by the<br />
government of Bahrain, we need to<br />
continue to invest in education and<br />
research since they play a crucial<br />
role which will drive the execution of<br />
the plans made by the government to<br />
introduce renewable energy. Having<br />
international partners, for example our<br />
partnership with Aston University and<br />
Oxford University and the CREST and<br />
Loughborough University, is also very<br />
useful as environmental challenges<br />
are global and require an international<br />
response.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
53
Interview | Licorne Energy<br />
ENERGY INVESTMENTS<br />
FOR THE REGION<br />
Irina Duisimbekova, a long term<br />
resident entrepreneur in Manama<br />
and President & Founder of Licorne<br />
Energy in Houston Texas, along with<br />
Omar Minhaj, President & Founder of<br />
Flamingo Oil in Houston shared with<br />
a panel of investors and diplomats<br />
the new business model their mutual<br />
companies would offer in GCC and<br />
Bahrain based on oil Royalties revenues,<br />
Cocktail & conference held at<br />
the Capital Club of Bahrain, we had<br />
the opportunity to interview them<br />
on this model and their vision of the<br />
cooperation between Texas industries<br />
and the Gulf.<br />
Can you share with us what Licorne<br />
Energy is all about and what it offers for<br />
the investor?<br />
IRINA: Licorne Energy is a Texas<br />
based company that offers to investors<br />
several economic mechanisms in oil &<br />
gas field. One of our core investments are<br />
royalties in oil & gas that can generate<br />
to our investors a fast return, usually<br />
within 4-5 years, with 20-25% gross profit<br />
per year and monthly cash income after<br />
three months following the investment.<br />
Basically, an investor, invests in a<br />
physical production of oil or gas barrels<br />
and get his quota of produced barrels<br />
per day sold by a market current price<br />
which gives him/her a monthly revenu<br />
with proportion of the size of initial<br />
investments.<br />
We are constantly looking for new<br />
royalties with our partner Flamingo Oil<br />
International in order to increase our<br />
portfolio of investments and offer more<br />
flexibility and choice to our investors.<br />
Where do you see energy investment<br />
escalating and diminishing across the<br />
GCC?<br />
OMAR: Energy investments will<br />
continue to grow in the GCC region for<br />
the very fact that the oil & gas reserves<br />
sizes are huge and will continue to<br />
require important investments from<br />
global investors to develop the resource<br />
and infrastructure in the GCC along with<br />
the Governments. Oil demand is solid<br />
and increasing and for last 3 years the<br />
capital investments have been quiet<br />
sluggish due to the weak oil prices<br />
which will have its effects on the reserve<br />
replacements and adding production<br />
capacity for the market. All across GCC<br />
the investments will escalate to catch up<br />
with global oil demand.<br />
What are your interactions with third<br />
parties and what type of activity do you<br />
undertake with them?<br />
OMAR: We work closely with third<br />
parties mainly drilling and completion<br />
services companies and to some<br />
extent EPC contractors to build out<br />
production facilities and water disposal<br />
infrastructure, oil services were hardest<br />
hit due to oil price collapse and a<br />
number of companies went through re<br />
structuring and lay off’s, there will be a<br />
human talent problem in this sector due<br />
to the lack of upstream investments.<br />
How will an investor benefit when they<br />
participate in Licorne’s schemes?<br />
IRINA: Licorne Energy offers to its<br />
investors a large portfolio of investments<br />
in oil & gas royalties and also services<br />
that come along with this type of<br />
investment, from setting up a local<br />
structure based in USA, opening bank<br />
account, obtaining tax identification<br />
number, accounting services, legal<br />
services etc. Basically, Licorne<br />
Energy will handle all the necessary<br />
administrative and legal stages that<br />
concern acquisition of an oil & gas<br />
royalty.<br />
What differentiates you from similar<br />
organizations within your competitors in<br />
oil & gas or from trading houses?<br />
OMAR: We purely focus on E&P<br />
business and keep our operations lean<br />
and efficient to produce the barrel of<br />
oil at a profitable rate, we are not in<br />
the trading business and certainly<br />
interested in working together on some<br />
bigger development across the globe<br />
with them.<br />
Why this kind of investments could be<br />
attractive for GCC investors?<br />
OMAR & IRINA: In reality, this<br />
product has been tailored made upopn<br />
the request of our usual investors from<br />
Saudi Arabia, Bahrain and Kuwait which<br />
were looking for something different<br />
that most of the investment industry is<br />
proposing locally. Gcc investors asked<br />
us to present them something secure<br />
with a fast return on investment and<br />
double digit return, and mainly allowing<br />
to have immediate available cash flow<br />
on a monthly basis immediately after 90<br />
days maximum from the deposit on the<br />
account of the investment, compare to<br />
classic investments where you have to<br />
freeze your money for 5-7 years or even<br />
more which is the case of real estate and<br />
54 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Licorne Energy<br />
Irina Duisimbekova<br />
President & Founder of Licorne Energy<br />
Omar Minhaj<br />
President & Founder of Flamingo Oil<br />
with very low profit 3-5% per year.<br />
Some of our GCC private investors<br />
were looking for a scheme where they<br />
can have a quick return and cash<br />
available in order to reinvest and<br />
increase their investment portfolio.<br />
OMAR : GCC investors can have<br />
exposure to US onshore oil & gas via<br />
partiipations in the royalties and direct<br />
drilling participations with Flamingo Oil,<br />
investors can diversify the portfoilio via<br />
drilling multiple wells targeting different<br />
reservoirs with established type curves<br />
in the basin. US onshore offers stable<br />
investments where an investor can<br />
particpate with a cash flow generating<br />
yield approach or a 3 - 5 year build and<br />
hold type strategy with an exit returning<br />
a multiple on the investment.<br />
What about Flamingo? What is the role<br />
that you will play as partners?<br />
OMAR: I am CEO of the company<br />
and discuss the company and projects<br />
future, with our investor base and new<br />
partnerships we form with JV partners<br />
participating on our projects. We do<br />
quarterly reviews and yearly business<br />
plan meetings to develop a road map and<br />
target yearly goals.<br />
What excites you most about the future<br />
of Bahrain’s oil and gas and the role you<br />
hope to play in the industry?<br />
OMAR: Bahrain does have a<br />
tremendous potential for Oil & gas<br />
business and financing oil and gas<br />
projects from Bahrain, we have met<br />
with several investment houses and<br />
heard very positive feedback on the<br />
subject. Flamingo Oil is going to keep<br />
Bahrain as a focus area in the middle<br />
east for participation of new oil & gas<br />
upstream projects and as well any JV<br />
opportunities with the groups in the<br />
Kingdom to partner up.<br />
IRINA: First, our investment proposal<br />
allows our GCC investor to dispose<br />
of cash to continue sustaining their<br />
monthly opex locally in an actual tough<br />
industry… some of them finance their<br />
dayly company cost in Bahrain and GCC<br />
with the return they obtained through<br />
our royalties model.<br />
The oil is and exhaustible natural<br />
ressource that will be constantly<br />
increasing in price as the demand<br />
and consumption on the world scale<br />
is growing every year by 1% nearly,<br />
equivalent to 900,000 BPD. (world is still<br />
consuming nearly 90 Millions Bpd)<br />
Consequently, the oil of Bahrain<br />
will contribute more and more to local<br />
development and re-boost the Bahraini<br />
economy once the prices are back to<br />
normal. We are projecting the price of oil<br />
within two years around 60-70 dollars<br />
per barrel.<br />
Due to our presence in Houston and<br />
in the Gulf, we have also a wild range<br />
of US Texas based companies willing<br />
to come, to invest and to operate into<br />
the GCC and because of my personal<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
55
Interview | Licorne Energy<br />
experience in Bahrain since now nearly<br />
10 years, this US corporation rely on me<br />
to identify and introduce them potential<br />
local partners to invest in.<br />
Moreover, we have also an advance<br />
relation with several Houston oil & gas<br />
banks and final coal funds which would<br />
be more than welcome to study Bahrain<br />
and Saudi Arabia oil & gas projects for<br />
investments, M & A, credit lines, etc.<br />
This is our added value and we hope<br />
the contribution we could add to local oil<br />
& gas industries.<br />
What are the risks and challenges to<br />
growing volumes and margins of the<br />
O&G trading business?<br />
The risks are usually based on the<br />
volume of the trade and the hedging<br />
of the contracts which extend to the<br />
bank supports extra credit lines as well<br />
as capacities of ou usual clients in the<br />
trading part to absorb the quantities<br />
provided by GCC refineries.<br />
Actually and exclusively through<br />
our trading department, GCC is a<br />
buyer market where we tend to acquire<br />
products from local refineries to export<br />
to our clients in Africa and Asia for most<br />
of them.<br />
What do you see as the next big energy<br />
challenges?<br />
If you have a quick look in the<br />
last four weeks, oil prices increased<br />
drastically to reach nearly 55$ per barrel<br />
of WTI with tends to be very profitable<br />
for USA shale gas coupled with US bank<br />
support for local producers as well as<br />
new technologies optimizing the cost of<br />
production.<br />
This is might tempt US producers<br />
to restart drilling and extracting and<br />
could overflow again the market and<br />
contribute to the slump of oil prices<br />
while at the same time OPEC members<br />
tempt to reduce their productions to<br />
preserve their market share.<br />
Keep in mid also that several non-<br />
OPEC low producers such as African<br />
or South American countries get their<br />
economy shrinking if its not dying<br />
because of the lo oil price.<br />
This could by extension create social<br />
and economical problems, riots and<br />
destabilization, etc.<br />
For that reason, as experts in<br />
royalties sales Licorne Energy and<br />
Flamnigo Oil are really for a balance of<br />
price where an average between 50-60<br />
dollars per barrel would be beneficial for<br />
all industries as well as all consumers<br />
and government. Below this price<br />
its killing the industry and above<br />
the consumer and especially non-oil<br />
countries face difficulties.<br />
www.licorne-energy.com<br />
www.flamingointl.com<br />
Alexandre Katrangi, a French businessman present in the Gulf Saudi Arabia<br />
and Bahrain for the last past 15 years and reputed for his international business<br />
development & investment strategy for several member of the Saudi Royal<br />
family and Forbes Fortune private families from UAE is among the founding<br />
partners of Licorne Energy.<br />
Olga Seelig, Former Judge at the Texas Court and Senior lawyer specialized in<br />
international investments of large US conglomerates is also a founding member<br />
of Licorne Energy<br />
Jaime Castilla, Chairman & CEO of Flamingo Intl / is co-Founder of Flamingo<br />
Oil - 32 Years of Experience in Upstream and Services business in Oil & Gas<br />
Successful entrepreneurship who has built Flamingo Oil a production services<br />
and EPC company in Colombia & Texas<br />
56 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong> 57
Project Review<br />
OVERVIEW<br />
• Manchester’s finest quality residences<br />
• Waterfront properties with the best facilities<br />
• Central location in the UK’s number 1<br />
investment city<br />
• Fully managed with guaranteed returns<br />
Purpose built property for the UK’s rapidly<br />
changing rental market<br />
More people in the UK are renting than ever<br />
before. This shift is strongest in Manchester -<br />
the UK’s fastest growing city. It’s where a young,<br />
growing rental market demands a new type of<br />
modern, purpose-built rental property. Introducing<br />
Affinity Living Riverview, one of Manchester’s<br />
tallest towers. Comprising the highest quality<br />
rental property in the city, it’s a striking icon on<br />
the skyline. Offering investors, fully managed,<br />
furnished 1 and 2-bedroom apartments.<br />
The 318-apartment, 35-storey development<br />
rises high from the city’s most prized location<br />
and stands tall for all to see on the skyline. It<br />
comprises over 1,100 sq m of exclusive communal<br />
facilities and apartments crafted to a higher<br />
standard than those found elsewhere in the UK’s<br />
top-performing city.<br />
Developer - Select Property Group<br />
Completion - Q1 2019<br />
58 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
LOCATION<br />
Address - Land At Bridge Street,<br />
New Bailey Street, Riverside Estate,<br />
Salford, Greater Manchester, UK, M3 5AA<br />
Co-ordinates - Latitude and Longitude -<br />
53.482146, 2.252781<br />
Manchester’s only 5* hotel ‘Lowry Hotel’ -<br />
0.1 miles (1 minute walk)<br />
Manchester business district ‘Spinningfields’ -<br />
0.3 miles (5 minute walk)<br />
Manchester Arena - 0.7 miles - (14 minute walk)<br />
Selfridges luxury department store - 0.5 miles<br />
(10 minute walk)<br />
Deansgate (Commerce centre) - 0.4 miles -<br />
(6 minute walk)<br />
PAYMENT PLAN<br />
• £5,495 (Deposit plus reservation fee)<br />
• 20% Exchange of Contract<br />
• 15% 1st March 2018<br />
• 15% 1st <strong>Dec</strong>ember 2018<br />
• Balance upon completion<br />
PRICES FROM<br />
Starting price £ 275,000<br />
Minimum 6% NET return, contractually<br />
assured for 2 years<br />
SIZES<br />
1 bedroom - 463 - 484 sq ft<br />
2 bedroom - 689 - 786 sq ft<br />
FACILITIES<br />
• Fully equipped gym<br />
• Roof top terrace with panorama views of the city<br />
• Open plan lounge café<br />
• Co-working lounge<br />
• Private meeting rooms<br />
• Two private dining rooms<br />
• Cinema room<br />
• Private lounge<br />
• 24 hour manned cold storage for grocery shopping delivery<br />
• Mobile phone entry system<br />
• Reliable, fast internet throughout<br />
• Dry cleaning & laundry drop-off service<br />
www.mhcwll.com<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
59
OBG | Business Report<br />
Bahrain’s Real Estate Sector<br />
Driven by Investment and<br />
Regulatory Reforms<br />
Oxford Business Group (OBG)<br />
Rising demand for residential and<br />
retail development is driving<br />
rapid expansion in Bahrain’s real<br />
estate sector, with billions of dollars<br />
worth of mixed-use projects to be<br />
launched in the near future, while new<br />
regulatory measures have been issued<br />
aimed at increasing market stability<br />
and long-term growth.<br />
Real estate developments<br />
totalling $26bn are planned or under<br />
construction, according to the Bahrain<br />
Economic Development Board<br />
(EDB), which comes after developers<br />
showcased five key projects worth<br />
more than $11bn at the Cityscape Global<br />
property event in September.<br />
Notable among those showcased<br />
at the event is the 310,000-sq-metre<br />
Bahrain Marina project, a mixed-use<br />
development featuring residential,<br />
entertainment, leisure and marina<br />
facilities in Manama.<br />
The first phase of the project,<br />
relating to enabling and marine works,<br />
is being undertaken by local company<br />
Al Hassanain Contracting, with an<br />
expected completion date of the third<br />
quarter of 2020.<br />
Meanwhile, Bahrain Marina<br />
Development, the company in charge<br />
of managing the project, expects the<br />
second phase, which consists of piling<br />
work, to begin either at the end of this<br />
year or in early 2018.<br />
Construction is also under way<br />
on the Diyar Al Muharraq project, one<br />
of the largest urban developments in<br />
Bahrain.<br />
Located on 12 artificial islands<br />
at the northern tip of the Bahraini<br />
archipelago, the development includes<br />
a range of residential, commercial and<br />
retail properties, community amenities<br />
such as schools and hospitals, and 40<br />
km of beaches.<br />
In August the Diyar Al Muharraq<br />
Development Company announced that<br />
infrastructure work for the second half<br />
of its Al Bareh residential zone had<br />
begun, with the section to be completed<br />
by the end of next year.<br />
The other major projects showcased<br />
include Durrat Al Bahrain, a 21,000-sqmetre<br />
development comprising offices,<br />
luxury hotels, spa resorts and retail<br />
space across 15 islands; CanalView,<br />
a residential, recreational and health<br />
development in Dilmunia; and Bahrain<br />
Bay, a luxury $2.5bn, 450,000-sqmetre<br />
project featuring residential,<br />
commercial and retail space.<br />
Growth data suggests opportunities for<br />
real estate<br />
The substantial pipeline of major<br />
projects comes amid strong overall<br />
growth in real estate, led by the rising<br />
demand for residential and retail<br />
developments. The sector expanded<br />
by 4.5% in the first quarter of the year,<br />
according to the EDB, well above overall<br />
economic growth of 2.9%, and generated<br />
$1.7bn, with residential sales alone<br />
jumping by 8.1% year-on-year.<br />
Meanwhile, in a sign of further<br />
growth, the number of residential<br />
applications is expected to rise by 5000<br />
units per year, according to the Ministry<br />
of Housing (MoH).<br />
“Recent figures demonstrate the<br />
60 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
OBG | Business Report<br />
resilience of Bahrain’s real estate sector<br />
and highlight the increasing demand<br />
for housing not only in the kingdom,<br />
but across the wider region,” Khalid Al<br />
Rumaihi, chief executive of the EDB,<br />
told the Cityscape Global conference,<br />
adding that government intervention<br />
and cooperation with the private sector<br />
had helped spur interest.<br />
“Strong growth in this sector has<br />
been supported by the implementation<br />
of economic and legislative reform and<br />
forward-thinking policies such as the<br />
public-private partnership model by<br />
the [MoH] and the recently issued real<br />
estate law,” he said.<br />
Significant growth in the residential<br />
sector contrasts with greater<br />
geographic variation in demand for<br />
commercial real estate, where there is<br />
an oversupply.<br />
Regulatory reform aimed at improved<br />
stability and increased trust<br />
One development expected to<br />
support growth in the sector is the<br />
new real estate law, which intends<br />
to stabilise the market and improve<br />
relations between investors, buyers and<br />
developers.<br />
Passed in early August and to be<br />
fully implemented early next year, the<br />
law includes the introduction of an<br />
industry regulator, which stakeholders<br />
say could lead to greater market clarity<br />
and help attract more international<br />
investment.<br />
Another key change aimed at<br />
increasing trust between buyers and<br />
developers limits off-plan sales for<br />
residential developments by requiring<br />
funds to be held separately in escrow.<br />
This ensures that the developer has<br />
the funds available to complete the<br />
development for which a buyer has<br />
already paid, and allows for the quick<br />
return of the investment should the<br />
property fail to be completed.<br />
The new regulations will also<br />
include a BD12 ($31.80) per-sq-metre<br />
infrastructure tax, which is intended to<br />
ensure that infrastructure investment<br />
keeps pace with the requirements<br />
of new developments, despite the<br />
government’s budgetary pressures.<br />
Oxford Business Group (OBG) is<br />
a global publishing, research and<br />
consultancy firm which publishes<br />
economic intelligence on the<br />
markets of the Middle East, Africa,<br />
Asia and Latin America. In print<br />
and online, the critically acclaimed<br />
economic and business reports<br />
have become the leading source of<br />
business intelligence on developing<br />
countries in the regions they<br />
cover. OBG's monthly economic<br />
updates provide up-to-date, indepth<br />
analysis on the issues that<br />
matter for tens of thousands of<br />
subscribers worldwide. OBG has<br />
been in Bahrain for 12 years and is<br />
currently working on The Report:<br />
Bahrain <strong>2017</strong> which is scheduled<br />
to be released in the first quarter<br />
of <strong>2017</strong>. For more information, visit<br />
www.oxfordbusinessgroup.com or<br />
call us in Bahrain at 1715 1582.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
61
CBRE | Real Estate Analysis<br />
BAHRAIN BAY’S<br />
STEADY RISE AS THE NEW<br />
FOCAL POINT OF THE CAPITAL<br />
Heather Longden<br />
Associate Director - CBRE Bahrain<br />
Bahrain Bay is an ambitious master<br />
plan project off the north coast<br />
of Manama, which effectively<br />
extends the country’s capital, providing a<br />
next generation focal point for Manama.<br />
The reclaimed land spans circa 430,000<br />
square metres and is gradually being<br />
developed with commercial, mixed<br />
use, retail, hospitality and residential<br />
projects along with public minded<br />
common facilities and services.<br />
The Bahrain Bay master plan<br />
already houses: Arcapita building,<br />
which is occupied by Arcapita, Bahrain’s<br />
Economic Development Board, as<br />
well as other prominent institutions,<br />
ABG Towers, which accommodate<br />
the namesake, Al Baraka Group<br />
headquarters, as well as providing<br />
additional office space for lease to<br />
external parties, Four Seasons, five star<br />
hotel and a stand out landmark, who are<br />
currently constructing a private beach<br />
for guests, and the Wyndham Grand<br />
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CBRE | Real Estate Analysis<br />
Hotel in United Tower - a 262 key five<br />
star hotel facility with Six Senses Spa<br />
and 26,000 square meters of prime office<br />
space which is at soft opening stage<br />
and expected to welcome guests before<br />
the end of the year. High profile tenants<br />
will occupy this iconic twister shaped<br />
tower by Cooperation Investment House,<br />
including Aecom, Deloitte & Touche<br />
and McLaren. The property will be<br />
managed by CBRE where the local office<br />
headquarters are also located.<br />
The Avenues shopping mall with<br />
38,000 square metres GLA, phase 1,<br />
which opened to the public in late<br />
October runs adjacent to Bahrain Bay<br />
on the Manama corniche, and offers<br />
water front food and beverage as well as<br />
a street scape shopping experience that<br />
differentiates the mall from the existing<br />
operations in the Kingdom also provides<br />
outdoor public waterfront facilities,<br />
which have upgraded the corniche<br />
area running the stretch up to Bahrain<br />
Financial Harbour.<br />
Although Bahrain Bay has faced<br />
challenges in gaining and maintaining<br />
momentum in terms of development by<br />
sub developers through an uncertain<br />
economic climate since its launch, with<br />
the latest progress, this is beginning<br />
to turn around. Bin Faqeeh Real<br />
Estate are currently constructing a<br />
luxury residential project with ground<br />
floor retail - three distinct 10-storey<br />
residences with approximately 600<br />
luxury apartments - Water Bay.<br />
AXA Insurance are also currently<br />
constructing their headquarters. Both<br />
are currently slated for completion in<br />
Q1 2019.<br />
Bahrain Bay as a master developer<br />
are keen to draw visitors as well as<br />
primary users to the project and are<br />
creating a buzz, hosting key events,<br />
such as: Bahrain Sea Festival, which<br />
ran from 26th October to 4th <strong>Nov</strong>ember<br />
and reportedly attracted over 20,000<br />
visitors, global sporting event, Iron<br />
Man on 25th <strong>Nov</strong>ember and the Light<br />
Festival which will run from <strong>Nov</strong>ember<br />
23rd for 10 days. Bahrain Bay will host<br />
Bahrain National Day for the northern<br />
governorate, will be the next Spring of<br />
Culture hub and following the success<br />
of the January 2016 Food Festival this<br />
will be repeated on the Promenade,<br />
which is part of Shop Bahrain Festival.<br />
Bahrain Bay provides a great setting<br />
in the heart of the city with ocean<br />
backdrops. This area is home to Bahrain<br />
rowing club and a new sporting center<br />
providing a variety of watersport<br />
activities, with over 60 members to date,<br />
along with the first water taxi in the<br />
Kingdom is also up and running within<br />
the bay.<br />
In latest news, Bahrain Bay is poised<br />
to announce further development of<br />
public realm areas, following the relative<br />
success of the Promenade, particularly<br />
for events and the new sections will<br />
cover an area of approximately 20,000<br />
square metres. Set to offer a unique<br />
proposition in the Bahrain retail and<br />
food and beverage market with an<br />
inclusive, modern landscaped area,<br />
offering parks and play areas open to<br />
the public. Named The Park and The<br />
Wharf, the latter on the central canal<br />
front, will offer waterfront areas for<br />
dining and pedestrian walkways, which<br />
will appeal to a wide demographic<br />
range - set for completion Q3 2018.<br />
Bahrain’s commitment to providing<br />
top specification infrastructure and<br />
landscaping reflects their ethos in terms<br />
of creating a sustainable development<br />
that serves the community for the future<br />
as well as attracting foreign investment.<br />
A welcome participant in Bahrain’s<br />
growing art scene, the landscaping of<br />
the development has also included the<br />
adoption of artwork on the public facility<br />
buildings, including substations - the<br />
first initiative of its kind in Bahrain.<br />
El Seed Cali graffiti artwork is visible<br />
from the main throughway and is<br />
now also lit up at night time. Also,<br />
Bahrain artist, Fuad Al Binfalah has<br />
been commissioned and displayed four<br />
impressive stone sculptures in The<br />
Promenade proximity, which are add<br />
interest and are a demonstration to the<br />
effective place making that Bahrain Bay<br />
is managing to gradually achieve.<br />
The Promenade which has been<br />
the location for the food and shopping<br />
festival, has now opened up again for<br />
the winter, with kiosks (Wafflemeister<br />
and Naseef) offering snacks and food for<br />
the office workers on site and visitors.<br />
Three more key developers are<br />
expected to break ground in the near<br />
future, all with residential assets adding<br />
to Bahrain’s apartment market stock and<br />
bringing both local and international<br />
investment to the capital in the mid<br />
to upscale segments. The master plan<br />
looks set to continue this trend as<br />
the increased use and traffic to the<br />
site, provide further opportunities for<br />
investment.<br />
Heather Longden<br />
Associate Director -<br />
CBRE Bahrain<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
63
ASAR | Corporate Law Analysis<br />
THE<br />
DEATH OF<br />
RENT<br />
CONTROL<br />
by Ghufran Fadhul<br />
In 2014, Bahrain issued a statute<br />
initiating the end to mandatory rent<br />
control in Bahrain, a system which<br />
has been in place since 1944 and had<br />
experienced numerous amendments of<br />
the years. The 2014 law, widely known<br />
as the New Rents Act, eliminated the<br />
mandatory nature of two primary<br />
features of rent control in Bahrain:<br />
Pricing Control and Renewal Rights.<br />
This type of legislation is seen in<br />
many major cities around the world,<br />
even seeping into popular culture<br />
through television references. Rent<br />
control arguably plays an important<br />
role to enhance social justice; however,<br />
its breadth in Bahrain legislation,<br />
particularly its application also to<br />
merchants, rather than exclusively to<br />
residential property, has remained a<br />
thorn in the side of landlords. There<br />
are reasons to believe that rent control<br />
has increased the dilapidation of<br />
buildings in the areas where it applies.<br />
The impending end of rent control<br />
in Bahrain is expected to be a time<br />
of upheaval but also should result<br />
in economic normalization between<br />
longstanding businesses and new<br />
start-ups.<br />
How Rent Control Worked<br />
The primary aspects of rent control<br />
are Pricing Control - a limitation on<br />
the quantum of rental rate increases<br />
that property owners can charge - and<br />
64 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
ASAR | Corporate Law Analysis<br />
Renewal Rights - a statutory right in an<br />
existing tenant to remain in a rented<br />
space.<br />
In Bahrain, pricing control is<br />
implemented by prohibiting a landlord<br />
from raising the rental rate other than<br />
in a single instance of rental increase,<br />
which may raise the rent by up to a<br />
maximum of 10% of the original rent.<br />
Other than in this case, increase in rent<br />
is generally permitted in the limited<br />
case of renovation of the property,<br />
which would allow the landlord and<br />
tenant to agree a fair rental rate (in<br />
the absence of reaching an agreement<br />
on the rent for the renovated space,<br />
the tenant may litigate and the court<br />
may consider the reasonableness of<br />
the lease offered). In sum, a Bahraini<br />
tenant would benefit under rent control<br />
by a limitation on increases in her rent<br />
payments during the course of her<br />
tenancy.<br />
Renewal rights were introduced into<br />
the Bahrain rental control legislation<br />
in 1970. This guaranteed an occupant<br />
of a property the right to remain in<br />
the leased space indefinitely (with<br />
some exceptions), subject to payment<br />
of rent and material compliance with<br />
the lease agreement. Eviction despite<br />
lease compliance was available<br />
in only a limited number of cases,<br />
such as repossessing the property<br />
for the owner to use it as a personal<br />
residence (extended to the owner’s<br />
first degree relatives). It is notable<br />
that eviction is permissible for the<br />
purpose of renovating the property;<br />
however, the tenant has a right to be<br />
offered a renewed occupancy once the<br />
renovation is complete. Another notable<br />
aspect of the renewal right is that it<br />
accrues to the ultimate occupant even if<br />
an intermediary tenant has sub-let the<br />
property (who would not be protected<br />
by the rent control legislation). Special<br />
rules apply concerning the amount<br />
of rent due from the occupant to<br />
the landlord upon termination of an<br />
intermediate lease agreement, which<br />
are set out in the law.<br />
The Bahrain Cassation Court had<br />
expanded the protections under the<br />
rent control legislation by implying its<br />
application beyond the municipalities<br />
of Manama and Muharraq (being<br />
the areas identified in the law) and<br />
by consistently finding in favour of<br />
tenants where the lease agreement<br />
excluded protections otherwise<br />
provided under the rent control<br />
legislation. The rent control law in<br />
Bahrain has regularly been derided as<br />
detrimental to business and arguably<br />
costs the Bahrain government<br />
substantial sums in municipality<br />
fees due to the artificially low rents<br />
applying.<br />
Revocation of Rent Control<br />
It should be noted that the New<br />
Rents Act does not eliminate the types<br />
of provisions contained in the previous<br />
rent control legislation. It includes<br />
provisions concerning maximum<br />
rental increases and rights of renewal;<br />
however, the most important element<br />
of the New Rents Act is that those<br />
provisions apply “unless otherwise<br />
agreed.” Now, a sophisticated landlord<br />
can include in the lease agreement<br />
provisions to protect her from a tenant<br />
being able to avoid eviction or regular<br />
rental increases. This substantial<br />
change means the lease contract truly<br />
establishes the conditions between the<br />
landlord and tenant, rather than the<br />
lease agreement being diluted by rent<br />
control legislation.<br />
Most importantly, the New<br />
Rents Act established that any<br />
lease agreement benefiting from the<br />
previous rent control legislation would<br />
face a substantial change effective<br />
from February 2018 (three years after<br />
the New Rents Act became effective).<br />
The changes include a right to increase<br />
rent by up to 5% (on up to 5 occasions)<br />
during the term of a residential lease<br />
agreement period and up to 7% (also on<br />
up to 5 occasions) during the term of a<br />
commercial, industrial, occupational,<br />
handicraft or other lease. Also, a higher<br />
or more regular rent increase may be<br />
agreed by contract (e.g. a 10% annual<br />
rental increase).<br />
Upon the expiry of a lease<br />
agreement after February 2018,<br />
the lease would terminate by the<br />
landlord’s objection to renewal, even<br />
if the agreement had been subject to<br />
automatic renewals under the prior<br />
rent control legislation. Suddenly a<br />
landlord will be able to evict a tenant<br />
by way of expiry of the lease term (or<br />
its renewal) for the first time since<br />
1970. This combination will open<br />
the door to building owners retaking<br />
control of their properties from<br />
indefinite tenants who often pay de<br />
minimis rent.<br />
Market Impact<br />
It is hard to fully appreciate the<br />
market impact of this “death” of rent<br />
control in Bahrain. Tenants with<br />
minimal rental rates are likely to face<br />
off against landlords demanding a<br />
substantial increase in rent against the<br />
threat of an eviction notice. Traders<br />
who have remained in a single location<br />
for decades may be forced to balance<br />
a changed economic reality to remain<br />
versus relocation with its incumbent<br />
risks of high relocation costs,<br />
increased rents at the new location<br />
and losing customers. Other new<br />
entrants in the Bahrain market will<br />
see the competitive advantage of their<br />
competitors reduced, giving rise to<br />
an opportunity to compete on quality<br />
and innovation without the effective<br />
subsidy that old market participants<br />
had held with low rents and stable<br />
locations. Finally, landlords will be<br />
able to realize a more reasonable<br />
return on the capital investments<br />
in their property which may spur<br />
redevelopment in areas such as the<br />
Manama and Muharraq Souqs and<br />
renovation of buildings without the<br />
risks of litigation or limited increases<br />
in rents. The net increase in rent will<br />
also yield to the Bahrain government<br />
an increase in municipal fee revenues.<br />
As with any major regulatory<br />
change, there will be economic<br />
winners and losers; however, the<br />
introduction of a more competitive and<br />
free market in the property industry<br />
has a value of its own as Bahrain<br />
endeavours to increase its business<br />
friendliness.<br />
Ghufran Fadhul<br />
Associate - ASAR -<br />
Al Ruwayeh & Partners<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
65
Expert Opinion | Information Technology<br />
The Next<br />
Generation of<br />
E-Commerce<br />
by Dr. Jassim Haji<br />
The rise of ecommerce a decade<br />
ago had a severe business impact<br />
on many high-street stores;<br />
everything has changed especially<br />
consumer buying behavior. Hence,<br />
many big stores are set to transform<br />
shopping by establishing a seamless<br />
link between the online and offline<br />
worlds.<br />
In the near future, almost every<br />
product in such stores will be<br />
“smart” and in some cases virtual.<br />
Radio frequency ID (RFID) tags - tiny<br />
microchips that can be attached to<br />
items and send out unique signals -<br />
have been mooted for use on individual<br />
items in retail for over a decade, but in<br />
combination with mobile technologies,<br />
they can not only revolutionize the<br />
supply chain, but also transform the<br />
payment experience. What’s more,<br />
near field communication (NFC) chips<br />
will enable smartphones to become<br />
payment devices, and location-based<br />
services will give the customer what<br />
the want - and what they might not<br />
realize they want - in-store or at home.<br />
By combining all these technologies<br />
and uniting home ad store retail<br />
channels, exciting new ways of tailoring<br />
shopping directly to the customer will<br />
become possible. Retailers that fail<br />
to keep up are likely to risk the same<br />
levels of damage as those that failed to<br />
adapt to the ecommerce revolution.<br />
With RFID tags attached to every<br />
item in a store and sensors on every<br />
shelf, it’s possible to detect when any<br />
product has been removed. If the item is<br />
paid for, stock-keeping can be informed<br />
and more put out and ordered - or, if<br />
discarded in store, it can be returned to<br />
its correct location. If the item is taken<br />
through an exit without being paid for,<br />
alarms can be triggered. Since the RFID<br />
tag is unique, the stocking system will<br />
66 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Expert Opinion | Information Technology<br />
know which precise item has been sold;<br />
this can help to counter fraudulent<br />
returns. RFID can also automatically<br />
inform employees about when to<br />
replace items that are past their self-by<br />
dates.<br />
Further, by using a shopper’s cart or<br />
smartphone to track his or her location<br />
within the store, a retailer can send<br />
vouchers or shopping suggestions<br />
for nearby products straight to the<br />
customer. Alternatively, if customers<br />
are not in the store but nearby, the<br />
retailer can tempt them in with special<br />
offers, potentially based on their<br />
past purchases, or by offering loyalty<br />
rewards for stepping into the store,<br />
buying products, scanning barcodes or<br />
other activities. If the shopper has been<br />
using a smartphone to make purchases<br />
at home, the retailer can also suggest<br />
in-store products to complement the<br />
purchases already made.<br />
In addition, virtual shelves, which<br />
are designed to overcome the issue<br />
of limited space, are touch-sensitive<br />
displays that demonstrate all the<br />
items in a store’s inventory. Shoppers<br />
can scroll through the displays to<br />
locate items. Then, using an app<br />
downloaded to their smartphone that<br />
works by using image-recognition<br />
technology, they can scan and order<br />
the item. The order will be fulfilled<br />
in store if the item is available or be<br />
delivered to the shopper’s home at a<br />
time convenient to them. Coupled with<br />
mobile personalization services, virtual<br />
shelves can be customized to feature<br />
items form the shopper’s buying history<br />
or accounting to their clothes size, for<br />
example. And virtual shelves need not<br />
only be located within stores. They<br />
can, for instance, appear on station<br />
platforms so commuters can do their<br />
shopping while waiting for their train<br />
home.<br />
Moreover, shopping carts will<br />
no longer be just baskets on wheels.<br />
Equipped with tablet PCs or LCD<br />
screens and control panels, “smart<br />
carts” can scan products’ RFID tags as<br />
they are added to or removed from the<br />
basket. The cart can also synchronize<br />
with a website or shopping list app on<br />
the shopper’s smartphone and help the<br />
customer to locate items in the store<br />
- or even recommend the fastest route<br />
around the store. It will also be able to<br />
make recipe suggestions or suggest<br />
products that complement items<br />
already in the cart. More advanced carts<br />
will incorporate technology to track<br />
movements and follow the shopper<br />
around the store.<br />
And finally, when the shopper gets<br />
to the exit, the store can total the prices<br />
of the products using either the smart<br />
cart’s running total or, provided every<br />
item has an RFID tag, by accessing the<br />
tags on each item in the cart directly<br />
using sensors at the exit. If the store<br />
has payment details for the customer,<br />
linked to a smartphone, it can charge<br />
them automatically. If not, and the<br />
customer's smartphone has NFC<br />
technology built-in, then the phone can<br />
be sued to pay for purchases by swiping<br />
it at a pay point.<br />
Dr. Jassim Haji<br />
Technology Executive &<br />
Researcher<br />
www.facebook.com/DrJassimHaji<br />
bh.linkedin.com/in/dr-jassimhaji-7b5885125<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
67
Viewpoint | Next Generation Solution<br />
Provide exceptional<br />
Customer Experience<br />
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Center and Unified<br />
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Kalaam Telecom provides enhanced<br />
voices service with various deployment<br />
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of the two. Our telephony solution<br />
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Our Cloud Contact Center and<br />
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Kalaam Telecom can provide smart<br />
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68 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
69
Expert Viewpoint | Investor Behaviour<br />
Myth #3: Crowdfunding is for the young-<br />
With crowdfunding being a relatively<br />
new form of funding, many people<br />
believe that only students and young<br />
entrepreneurs embrace it. This is not<br />
true; it actually appeals to people across<br />
generations.<br />
Seasoned businessmen and real<br />
estate developers also have tasted<br />
success on crowdfunding platforms.<br />
For these veterans, it’s a great way to<br />
validate a new product and test their<br />
project or idea to see if it resonates with<br />
investors or customers.<br />
6 Biggest Myths of<br />
Crowdfunding<br />
by Jose Paul Martin<br />
Over the last couple of editions, we<br />
talked about crowdfunding. We<br />
went in depth, and now it's time<br />
to bust a few myths about crowdfunding<br />
to conclude.<br />
Often, people who create<br />
crowdfunding campaigns have no<br />
idea of how crowdfunding works;<br />
such campaigns are likely to fail. For<br />
entrepreneurs who continue to live in<br />
the fantasy world that crowdfunding<br />
is an easy way to raise a few thousand<br />
dollars, this is magical thinking!<br />
You need to be clear in your thoughts<br />
that crowdfunding is just a more simple<br />
and efficient to reach out to your potential<br />
backers. Here’s an attempt to debunk<br />
some of the common crowdfunding<br />
myths that still exist today:<br />
Myth #1: Your project will go viral<br />
without much effort - Let’s get straight<br />
to the point - going viral is a tough task.<br />
The simplified version of crowdfunding<br />
seems to suggest that you sign up on a<br />
platform, launch your product and funds<br />
start pouring in.<br />
Yes, this was true to an extent when<br />
crowdfunding was new, but with the<br />
crowdfunding landscape becoming<br />
dense, a lot of hard work goes into a<br />
successful campaign.<br />
The two most important factors for<br />
success today are creating a credible<br />
pitch (check out http://pitchprocess.<br />
com if you want to get good at this) and<br />
building momentum before launching<br />
on the platform, so roll up your sleeves<br />
and be ready to work hard.<br />
Myth #2: Popular platforms are the best<br />
launch pads - Popular platforms like<br />
Kickstarter are flooded with thousands<br />
of projects at any given point of time.<br />
The odds of making it to the homepage<br />
are really close to zero. It is easy to<br />
get lost in some of these popular<br />
platforms, so finding the right platform<br />
to launch on is an important aspect of<br />
crowdfunding.<br />
Myth #4: Crowdfunding is the last<br />
resort - On the contrary; for many<br />
project owners, crowdfunding is the first<br />
choice, especially when they have no<br />
track record of having run a business.<br />
In crowdfunding, success will depend<br />
on your ability to market the product,<br />
convince your audience of its value, and<br />
motivate them to back your idea.<br />
Myth # 5: Crowdfunding success is<br />
based on the quality of your ideas -<br />
Crowdfunding success is first based<br />
on how well you market your product.<br />
The quality of your product is only the<br />
second most important thing. This is<br />
why many campaigns like the Coolest<br />
Cooler succeeded the second time,<br />
though the product remained the same.<br />
Myth # 6: Too many investors is trouble-<br />
It’s common to think that too many<br />
investors complicate the scenario, and<br />
potential angel investors or venture<br />
capitals may not approach you.<br />
However, there are several ways to work<br />
around this - investors can actually be<br />
used as brand ambassadors.<br />
What are your fears when it comes<br />
to crowdfunding? Sometimes the best<br />
way to tackle them is to head them on.<br />
You’re an entrepreneur right, I’m sure<br />
you have it in you!<br />
Jose Paul Martin is a private<br />
equity investor & advisor<br />
currently focused on IT &<br />
Healthcare sectors in the<br />
Middle East, US & Asia. He<br />
is also MD of Eqoris Group &<br />
Author of The Pitch Process<br />
Framework<br />
http://pitchprocess.com<br />
70 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
71
Interview | Jewellery Arabia<br />
THE<br />
ENDURING<br />
APPEAL OF<br />
JEWELLERY<br />
ARABIA<br />
Held under the patronage of<br />
His Royal Highness Prince<br />
Khalifa bin Salman Al Khalifa<br />
the Prime Minister of the<br />
Kingdom of Bahrain, this spectacular<br />
annual event is now in its 26th edition,<br />
surviving economic downturns, changing<br />
trends and stiff competition from regional<br />
players. This year’s exhibition brings<br />
together over 600 exhibitors from 30<br />
countries for a dazzling 5-day gala of glitz<br />
and glamour. Spanning 21,000 square<br />
metres of exhibition space, a huge range<br />
of finished jewellery, luxury timepieces,<br />
precious stones, objets d’art, clocks, fine<br />
writing instruments and more from<br />
around the globe go on sale.<br />
“Last year, we welcomed over 49,000<br />
visitors from 43 countries. In <strong>2017</strong> visitors<br />
can look forward to the latest collections,<br />
creations and innovations at this<br />
trendsetting exhibition and the unique<br />
opportunity to purchase from the widest<br />
selection of jewellery and watches in the<br />
region,” said UBM AEM’s Director of Sales<br />
and Marketing, Fawzi Al Shehabi.<br />
World famous watch and jewellery<br />
houses have made a return appearance,<br />
including major brand names. Many<br />
of these high profile international<br />
exhibitors will use the event as a platform<br />
to introduce exclusive collections and<br />
limited edition pieces to the Middle East<br />
collectors’ market.<br />
Complementing these iconic<br />
brands are national groups from leading<br />
jewellery export countries. They include<br />
large returning delegations of the finest<br />
retailers, designers and manufacturers<br />
from Hong Kong, India, Singapore and<br />
Thailand. Collectively, these groups reflect<br />
the very best manufacturing capabilities,<br />
design expertise and gemological<br />
resources that their respective countries<br />
have to offer.<br />
Joining international brands and<br />
national groups are a host of designers,<br />
retailers and manufacturers from all<br />
over the world, including a selection of<br />
Bahrain’s leading jewellers.<br />
72 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Jewellery Arabia<br />
Fawzi Al Shehabi<br />
Director of Sales and Marketing<br />
To assist visitors with making<br />
informed buying choices, the world’s<br />
foremost authority on gemology the GIA<br />
(Gemmological Institute of America)<br />
will be offering visitors complimentary<br />
seminars on gems and jewellery.<br />
Fawzi Al Shehabi, Director of Sales and<br />
Marketing, talks to Reena Abraham<br />
about the enduring appeal of the event,<br />
and traces its history to its starting<br />
point.<br />
This is how it all began.<br />
In 1992 we thought of starting a jewellery<br />
exhibition and we created the idea and<br />
the concept in-house. We started small,<br />
occupying just a quarter of Hall 1 at<br />
the Exhibition Centre. Since then in 26<br />
years, the show has grown to over 10<br />
times its original size. We have a wait<br />
list of exhibitors who we would like to<br />
accommodate but we are at full capacity<br />
even after several extensions within the<br />
current venue.<br />
Foremost pearl trading nation in the world.<br />
Yes, we carry forward our island’s<br />
heritage and reputation for the<br />
highest quality pearls and jewellery<br />
craftsmanship. Today we have pearl<br />
exhibitors too, but this is not exclusively<br />
a pearl jewellery exhibition, but the same<br />
standards that Bahrain was known for<br />
are always maintained. When we started<br />
Jewellery Arabia, it was planned as a B2B<br />
- business to business - project but then<br />
we saw there were collectors and private<br />
buyers, so we made it both B2B and B2C,<br />
and it was enormously successful.<br />
Leading exhibition not only in the Middle<br />
East but also in the world.<br />
It is among the top jewellery<br />
exhibitions in the world. Whatever the<br />
region, every country wants to do a<br />
jewellery show, but Jewellery Arabia<br />
cannot be compared with any other<br />
in terms of the quality of visitors and<br />
exhibitors, and the support. One of<br />
its major’s strength is its proximity to<br />
the Kingdom of Saudi Arabia and its<br />
purchasing power of high networth<br />
individuals.<br />
Outstanding Royal patronage and support.<br />
We are very lucky to have His Royal<br />
Highness Prince Khalifa bin Salman Al<br />
Khalifa, the Prime Minister of Bahrain as<br />
the patron and that has immediately lifted<br />
the exhibition to another level altogether.<br />
The support that the government has<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
73
given to this event has truly made Jewellery Arabia such a<br />
success.<br />
Without this patronage, I don’t think it would be possible to<br />
have an outstanding show like this for so many years. His Royal<br />
Highness the Prime Minister has attended every single Jewellery<br />
Arabia personally. Every year he opens the exhibition, and he<br />
spends hours going to every single exhibitor, shaking hands with<br />
them, talking to them and inspiring us all. We are so grateful for<br />
his interest and patronage. God grant him a long and healthy life.<br />
Jewellery Arabia has evolved into the largest jewellery<br />
exhibition through tremendous support from the Bahrain<br />
Government and years of hard work, determination and the<br />
combined efforts of UBM AEM and its worldwide network<br />
offices that have ensured to secure the best of exhibitors to<br />
participate at this event.<br />
Some of the exhibitors have been our partners right from the start.<br />
When we formed the concept and idea, we went to BJC<br />
(Bahrain Jewllery Centre).<br />
You could say that they were<br />
the founders with us. We<br />
went to them and told them<br />
about this idea and without<br />
hesitation they immediately<br />
extended their full support.<br />
Along with them there<br />
were some other Bahrainis<br />
who have been a part of<br />
Jewellery Arabia from the<br />
very first exhibition, like, Al<br />
Saraj, Al Hawaj etc.<br />
At that time there were people who were against this idea.<br />
They didn’t believe that it was a good idea that could work or<br />
that it could bring any benefit to Bahrain. But we did it once<br />
successfully, then again, and again and now it is 26 years! With<br />
the support of His Royal Highness, the exhibition survived and<br />
flourished!<br />
Business friendly and hospitable Bahrain.<br />
Bahrain is an open market and so very business-friendly.<br />
We get approached by every big name in the business and we<br />
Without this patronage, I don’t think<br />
it would be possible to have an<br />
outstanding show like this for so<br />
many years. His Royal Highness the<br />
Prime Minister has attended every<br />
single Jewellery Arabia personally.<br />
ask them to come and participate. To make it the success it is<br />
and to enjoy this kind of international stature, it cannot be just<br />
a local show. Of course, we give support to the local jewellers by<br />
providing a special rate.<br />
Jewellery Arabia today.<br />
For <strong>2017</strong>, Jewellery Arabia will continue to showcase the<br />
best designs and finest trends ranging from finished jewellery,<br />
luxury timepieces, precious stones, objets d’art, clocks, fine<br />
writing instruments and many more.<br />
Major names exhibiting this year.<br />
This year we will again see some of the big international<br />
exhibitors such as Hublot, Officine Panerai, Serafino Consoli,<br />
Audemars Piguet, Chopard, Omega, Jaeger-LeCoultre, Messika,<br />
Patek Philippe and many more. Amongst these brands, Bahrain<br />
will showcase its very own major jewellers such as Devji,<br />
Mattar Jewellers, Al Zain Jewellery, M.M. Sharif Hatam &<br />
Sons / Monthblanc, Al Hawaj,<br />
Boucheron and many more.<br />
We will also have<br />
government pavilions from<br />
Bahrain, Hong Kong, India,<br />
Singapore and Thailand. We<br />
have 30 countries and over<br />
600 exhibitors and they put<br />
up spectacular exhibits. It is<br />
truly an international show. We<br />
also have a lot of participation<br />
from the GCC and of course our<br />
main supporters from Bahrain.<br />
The Bahrain Jewellery Centre (BJC), Asia Jewellers and Al Zain<br />
Jewellery occupy the biggest spaces. You must visit - their stands<br />
are really outstanding creations.<br />
A wonderful team effort.<br />
I am very proud of our team, which has developed such a<br />
glittering prestigious international event, which is now widely<br />
recognised as the premier event of its kind in the region. We<br />
have worked hard and for many years and what you see is the<br />
result of that dedication and passion.<br />
74 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Under the patronage of<br />
His Royal Highness Prince Khalifa bin Salman Al Khalifa<br />
PRIME MINISTER OF THE KINGDOM OF BAHRAIN<br />
BAHRAIN<br />
<strong>2017</strong><br />
The 26 th Middle East International<br />
Jewellery & Watch Exhibition<br />
REGISTER ONLINE AT: www.jewelleryarabia.com<br />
21 - 25 <strong>Nov</strong>ember <strong>2017</strong><br />
Bahrain International Exhibition & Convention Centre<br />
ORGANISERS OFFICIAL CARD ACQUIRER VIP & REGISTRATION SPONSOR GENERAL SPONSOR GENERAL SPONSOR<br />
EDUCATION &<br />
LABORATORY PROVIDER<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
75
Interview | BJC<br />
B<br />
C J<br />
Signature<br />
Brand<br />
Boutiques<br />
Mohammed Shirazi<br />
Bahrain Jewellery Center (BJC)<br />
76 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | BJC<br />
On the eve of the prestigious<br />
Jewellery Arabia <strong>2017</strong>, bizbahrain<br />
met with Mohammed Shirazi,<br />
Director, Bahrain Jewellery Center.<br />
One of the pioneering members of the<br />
prestigious event established 27 years ago<br />
for BJC, it has been an fantastic opportunity<br />
to welcome visitors from all over Bahrain<br />
and beyond and a platform to showcase<br />
the iconic international brands that they<br />
represent.<br />
BJC’s impressive portfolio includes well<br />
known names such as Harry Winston, Piaget<br />
Maria Gaspari, Digo.OI, H.Stern, Schoeffel,<br />
RCM, Ivanka Trump as well as celebrated<br />
watch manufacturers like Patek Philippe,<br />
Chopard, A.Lang & Sohne, Vacherone<br />
Constantin, Hublot and Omega.<br />
How long have you been involved with the<br />
business of jewellery?<br />
Bahrain Jewellery Centre was<br />
established in 1978 by my late father<br />
Abdulrazaq Shirazi and my two uncles,<br />
Abdulmajeed and Abulqassim Shirazi.<br />
I graduated with a bachelor’s degree in<br />
Accounting and Finance from Regent’s<br />
Business School London in 2005, and that is<br />
when I officially joined the company.<br />
How would you classify BJC? Into what<br />
category of jewellery does it come into?<br />
BJC is home to the world’s most<br />
renowned high-end jewellery and watch<br />
brands. We have a variety of watches and<br />
jewellery that differ in style, design, and<br />
price range. Although we provide a wide<br />
selection for our customers , we do not<br />
under any circumstance compromise<br />
quality whatsoever. BJC ensures that all<br />
our products are made with the highest<br />
integrity.<br />
You represent some of the best-known and<br />
beloved brands in the world. Can you tell us<br />
how that came about?<br />
Whilst laying out the foundation for<br />
BJC, we were, and are still determined to<br />
make our mission to provide our clients<br />
with the highest level of commitment in<br />
terms of jewellery selection, quality, variety,<br />
service, and most importantly customer<br />
relationship. With this mission in mind,<br />
it is only compulsory to house world’s<br />
most reputed high-end jewellery brands to<br />
compliment our mission statement. With<br />
brands like Omega, Patek Philippe, Hublot,<br />
Bulgari, Piaget, Chopard, etc., our vision for<br />
BJC is accomplished.<br />
How do you make sure that BJC gives<br />
personalized attention to not only your<br />
individual clients, but also to each major<br />
brand that you represent?<br />
Our clients are our main focus, but that<br />
does not divert our attention away from<br />
each brand that we house. The brands we<br />
provide at BJC are brands we truly believe<br />
in, and so each one is given is the focus it<br />
deserves. We display our brands in store<br />
with the right visuals, allowing each piece to<br />
stand out. We also have occasional pop-ups<br />
in store for individual brands where clients<br />
can arrange a private meeting to view the<br />
collection. In addition, events are held on a<br />
regular basis to maintain the client-brand<br />
relationship.<br />
How has the business changed in the last<br />
years?<br />
In the past few years there have been<br />
quite some expansions, renovations, and<br />
new store openings. Changes like these<br />
are necessary with a growing market, and<br />
are anticipated by our clientele. BJC is<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
77
moving into mono-brand<br />
boutiques rather than the<br />
traditional multi-brand<br />
as this is the worldwide<br />
trend in the jewellery and<br />
watch industry.<br />
“Events like Jewellery Arabia definitely<br />
put Bahrain on the map as it’s one of<br />
the world’s biggest jewellery fairs. It<br />
attracts many visitors and exhibitors<br />
from around the world.”<br />
Do you think the customer<br />
today is very different?<br />
Our customers<br />
are always looking for<br />
distinguished quality, unique design, and excellent after-sale<br />
services, and this remains constant with all generations of<br />
our clientele whether old or new. As a younger generation is<br />
getting more infatuated and educated with the latest watches<br />
and jewellery trends, they seek more fashion forward designs<br />
that are fun to wear on a daily basis. In this case, it is necessary<br />
for us to bring in more of these brands that represent the new<br />
generation.<br />
Tell us about your involvement and experience with Jewellery<br />
Arabia.<br />
Since the beginning of Jewellery Arabia in 1992, BJC<br />
has been a regular participator, and with over 40 prominent<br />
jewellery and watch brands we can proudly claim that Bahrain<br />
Jewellery Centre is now the biggest exhibitor at Jewellery<br />
Arabia. Our stall covers an area of over 2500 square meters and<br />
is located distinguishably in Hall A of the Bahrain International<br />
Exhibition and Convention Centre. We always make sure that<br />
our stall has a friendly and<br />
warm vibe that allows our<br />
clientele to have a smooth<br />
and pleasant experience.<br />
Do you think events like<br />
this have helped Bahrain’s<br />
economy?<br />
Events like Jewellery<br />
Arabia definitely put<br />
Bahrain on the map as<br />
it’s one of the world’s biggest jewellery fairs. It attracts many<br />
visitors and exhibitors from around the world. During this<br />
period Bahrain’s hotels are occupied, the restaurants are busy,<br />
and a lot of events are going on around Bahrain. It’s quite a<br />
festive and exciting season for Bahrain, similar to the Formula<br />
One period.<br />
What’s next for BJC? Any new showrooms or new<br />
announcements in the pipeline?<br />
BJC has just opened its doors to the newly renovated<br />
and expanded stand-alone Patek Philippe boutique in the<br />
Moda Mall. The highly anticipated opening attracted over<br />
300 guests who celebrated with the president of Patek<br />
Philippe, Mr. Thierry Stern. This successful opening is<br />
unprecedented in Bahrain, and in the region for that matter.<br />
Great accomplishments like these give us the drive we need to<br />
continue our BJC mission journey in continuously progressing<br />
and expanding.<br />
78 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
79
Interview | Al Hashimi Pearls<br />
Vijay Shah<br />
Al Hashimi Pearls<br />
PRESERVING<br />
BAHRAIN’S<br />
PEARL LEGACY<br />
The Arabian Gulf and Bahrain have long been associated with one of nature's<br />
most beautiful and precious phenomena: the pearl. It is said that no other<br />
place on earth has brought forth as many precious pearls as the waters of<br />
the Gulf, and in no other country has it played as important and rewarding a<br />
role in the lives of the people and their culture. The oyster banks north of the islands<br />
of Bahrain are considered the breeding ground where the most refined pearls in the<br />
world were formed in abundance, making it the centre of the pearling economy. At<br />
the peak of the pearling years during the 19th and early 20th century, Bahrain’s fame<br />
and reputation as a pearling hub was well-known globally. It is not surprising that a<br />
century later the historical value of Bahraini pearls still hold pride of place.<br />
Talking to Sultan Sharabaty and Reena Abraham, Vijay Shah of Al Hashimi Pearls,<br />
one of Bahrain’s best-known pearl jewelers, recounts the glory days and what it is<br />
that makes him a custodian of that heritage.<br />
80 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Interview | Al Hashimi Pearls<br />
What is it that makes Bahrain’s pearls so special?<br />
We are blessed by the sweet waters surrounding Bahrain,<br />
which nurtures the finest quality of pearls. If you compare the<br />
prices of natural pearls, you will see that when you buy it and<br />
when you sell it, the weight remains the same. This means the<br />
price only increases because it never depreciates in value. This<br />
is the best investment in the world. You never lose your value.<br />
Gold prices go up and sometimes down, but this is the only<br />
product in the world, where the graph is only up. It is natural<br />
and not man-made. I have spent my life only with Bahraini<br />
pearls. Starting from 1980 when I began learning the trade,<br />
until today, I have never traded a single piece of cultured pearl.<br />
I have dealt only dealt with Bahraini pearls.<br />
Why is the natural pearl so expensive?<br />
People have diversified now into many businesses and<br />
trades, so there are very few divers now to go to the sea<br />
and bring back the pearls. The second reason for the low<br />
production is the high water pollution and water traffic. You<br />
know these are sea animals; they need peace and freedom<br />
of movement. The sea here is not too deep, so the vibrations<br />
and disturbances affect those animals and production is not<br />
abundant the way it was.<br />
What about other GCC countries?<br />
You can find oysters and pearls in all the GCC countries,<br />
but they all trade from Bahrain, We were the link to all the<br />
international markets.<br />
The reason was that the<br />
people of Bahrain have<br />
always been known as<br />
absolutely trustworthy.<br />
Besides, for centuries they<br />
have been connected to<br />
the international market.<br />
Traders came from the<br />
Emirates, from Kuwait,<br />
and international markets<br />
like from Surat and from<br />
France to buy the pearls.<br />
They brought spices and<br />
all kinds of goods and<br />
use them as barter for the<br />
pearls.<br />
We use very high quality pearl, and<br />
that is the reason why you get the<br />
value back of your investment in the<br />
pearl, and when it passes down from<br />
generation to generation you know it<br />
is an heirloom. This is not just a piece<br />
of jewellery but history passed down<br />
through the years.<br />
Why are cultured pearls banned in Bahrain?<br />
The natural pearls are part of the heritage of this country,<br />
so the government is trying to protect it by banning the<br />
cultured pearls. Only natural pearls are allowed here for import,<br />
display and selling. A customer who is visiting Bahrain, can<br />
go to any pearl trader’s shops and know without doubt that<br />
what he is selecting is a genuine pearl. The country’s laws<br />
control the borders, and no import or export of cultured pearls<br />
is allowed. This makes it easy for us to trade with our clients,<br />
customers. People who buy a piece of jewellery from Bahrain<br />
have confidence because they know their will be no cheating<br />
and quality will be the best. They are very confident that the<br />
product they are buying is genuine and natural.<br />
The cultured pearl<br />
hurt the market badly, so<br />
we have less trade today,<br />
but we are proud of the<br />
fact that what we deal<br />
with is only natural and of<br />
the highest quality. This<br />
is the reason that even<br />
today people know and<br />
are aware about Bahrain<br />
because we have strict<br />
controls. Wherever there<br />
is quality control, the<br />
value of the product is<br />
maintained.<br />
The Government is<br />
supporting us in many ways. There is quality control from<br />
the government and on the border from the customs. We have<br />
been to JCK, the largest North American trade event, under the<br />
Ministry of Commerce where we had a Bahrain booth.<br />
When you can get a cultured pearl for a much more affordable<br />
price, why do people still seek the natural pearl?<br />
Natural Pearls form when an irritant works its way into<br />
an oyster. As a defense mechanism, a fluid is used to coat<br />
the irritant. Layer upon layer of this coating, called 'nacre', is<br />
deposited until the beautiful, lustrous pearl is formed. Natural<br />
pearls are actually very rare, mostly because pearl-producing<br />
species of mollusks and most natural beds of pearl-bearing<br />
oysters depleted by over-harvesting in the 18th and 19th<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
81
Interview | Al Hashimi Pearls<br />
centuries. Pollution, water traffic are also causes. Today, natural<br />
pearls are extremely rare. Only 1 in about 10,000 wild oysters<br />
will yield a pearl and of those, only a small percentage achieve<br />
the size, shape and colour that the jewellery industry looks for.<br />
A cultured pearl undergoes the same process but the<br />
irritant is a surgically implanted bead or piece of shell called<br />
Mother of Pearl. Quality cultured pearls also require a sufficient<br />
amount of time - generally at least 3 years - for a thick layer of<br />
nacre to be deposited, resulting in gem-quality pearl. Lowerquality<br />
cultured pearls have often been taken out of the oyster<br />
too quickly and have a very thin coat of nacre. People who<br />
know about natural pearls, only want to buy natural pearls. It’s<br />
like those who buy diamonds, will not be happy with Zircon.<br />
The natural pearl likewise, is beyond comparison. It is the<br />
creation of God and a gift to mankind.<br />
Do you see a pearl through from the start to the finish?<br />
We are specialised<br />
in pearls, which means<br />
that we have a proper<br />
process for the pearls at<br />
every stage - to grade, to<br />
assort, to clean, to string<br />
and work with designers<br />
We are blessed by the sweet waters<br />
surrounding Bahrain, which nurtures<br />
the finest quality of pearls.<br />
to create beautiful pieces. We match pearls with other precious<br />
and semi precious gemstones - unique and very beautiful<br />
combinations.<br />
For a customer, it is important to go to known jewellers<br />
and well educated about what they are selling. We use very<br />
high quality pearl, and that is the reason why you get the<br />
value back of your investment in the pearl, and when it<br />
passes down from generation to generation you know it is<br />
an heirloom. This is not just a piece of jewellery but history<br />
passed down through the years.<br />
For Jewellery Arabia this year, what is special? What new<br />
innovations and surprises will you show at Jewellery Arabia?<br />
In Jewellery Arabia we are planning to highlight two<br />
things-one, a new kind of craftsmanship, showing a different<br />
way that we are now working with pearls, to launch the same<br />
piece of pearl jewellery in a different style of workmanship.<br />
The second highlight<br />
is our work with<br />
gemstones. We are trying<br />
to develop the designs,<br />
using diamonds and<br />
feroze and corals and<br />
so on to create beautiful<br />
pieces of jewellery. The<br />
trend of the traditional is coming back, so we are creating<br />
this new line, which celebrates the traditional styles with a<br />
different craftsmanship and combination.<br />
Why is it that you have kept your business with just one store<br />
and not expanded to more?<br />
Customers know me from this market. I want to be here<br />
in this old part of the city, which is a landmark in Bahrain.<br />
My customers know where to find me. When you visit any<br />
country you always visit the traditional markets. You go<br />
to Istanbul. You will never leave Istanbul you never leave<br />
without visiting the old market - the Grand Bazaar. It is<br />
forever. There may be 5 malls but the old market is always<br />
special. People love to visit here.<br />
The second thing is that every piece of jewellery that we<br />
sell, that is delivered to the consumer, is completely quality<br />
controlled by me to my satisfaction. I overlook everything from<br />
buying a pearl, designing, grading, fixing on the pearls and so<br />
on. I can therefore give a surety and guarantee to my customers<br />
because I am myself confident when I know it. My name and<br />
reputation is very important to me. In this trade people are not<br />
just coming here because of the jewellery, but they are seeing<br />
my name and entering the store.<br />
So every piece that you design and sell and someone buys is an<br />
investment.<br />
Every piece is selected by me personally. This business<br />
runs only on patience and dedication. We have started our<br />
exhibitions around the world and what feedback we are getting<br />
is unimaginable. If you notice the Queen of England wears a<br />
three-strand necklace, that is genuine Bahraini natural pearls<br />
supplied from Bahrain, This is the kind of record we have.<br />
82 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
83
News Highlights<br />
Total Exports of<br />
National Goods at BD465<br />
Million<br />
The Information & eGovernment<br />
Authority (iGA) issued its foreign<br />
trade report of the third quarter of <strong>2017</strong><br />
which encompassed balance of trade,<br />
imports, exports (National Origin)<br />
and re-exports. The value of imports<br />
increased by 18% as it reached BD1.204<br />
Billion during the third quarter of <strong>2017</strong><br />
versus BD1.017 Billion for the same<br />
quarter of the previous year, while the<br />
top ten countries accounted for 63%<br />
of the imports value and 37% for other<br />
countries.<br />
According to the report, China was<br />
ranked as the first country that exports<br />
to Bahrain with BD166 Million; United<br />
Arab Emirates (UAE) as the second with<br />
BD126 Million whereas the Kingdom of<br />
Saudi Arabia (KSA) ranked third with<br />
BD79 Million.<br />
Four-wheel drive cars emerged as<br />
the top product imported to Bahrain<br />
with BD42 Million, while the aluminum<br />
oxide as the second with BD39 Million.<br />
Non-agglomerated iron ores and<br />
concentrates were the third products<br />
with BD36 Million during third quarter<br />
<strong>2017</strong>.<br />
Additionally, the value of the<br />
exported national origin increased by<br />
17% as it reached BD465 Million during<br />
the third quarter of <strong>2017</strong> versus BD398<br />
Million for the same month of the<br />
previous year. The top ten countries<br />
account for 79% of the exported national<br />
origin value and 21% for other countries.<br />
Saudi Arabia was ranked as the first<br />
country importing from Bahrain with<br />
BD99 Million, United States of America<br />
the second with BD76 Million and UAE<br />
comes third place with BD60 Million.<br />
As for national export products,<br />
aluminum wire emerged as the top<br />
products exported in third quarter <strong>2017</strong><br />
with BD64 Million; agglomerated iron<br />
ores and concentrates were positioned<br />
second products imported with a<br />
value of BD63 Million; and unwrought<br />
aluminum alloys stood third place for<br />
exported products with BD40 Million.<br />
In regards to the re-exported field,<br />
the value of re-exports increased by 35%<br />
as it reached BD127 Million during third<br />
quarter of <strong>2017</strong> versus BD94 Million<br />
for the same month of the previous<br />
year. The top ten countries account for<br />
94% of the re-exported value and 6%<br />
for other countries. Saudi Arabia was<br />
ranked as the first country to re-export<br />
from Bahrain with BD49 Million, China<br />
ranked as the second with BD25 Million<br />
and UAE as third with BD19 Million.<br />
Four-wheel drive cars emerged<br />
as the top product re-exported from<br />
Bahrain with BD32 Million, cigarettes<br />
came as second products with BD6<br />
Million and Sedan cars came as third<br />
with BD4 Million.<br />
The trade balance, difference<br />
between exports and imports, the<br />
value of the deficit of the trade Balance<br />
reached BD610 Million during third<br />
quarter of <strong>2017</strong> versus BD524 Million for<br />
the same quarter of the previous year<br />
with an increase of 16%.<br />
Bahrain EDB attracts<br />
Investment in Manufacturing<br />
& Logistics<br />
More than US$200million worth<br />
of investment into Bahrain’s<br />
manufacturing and logistics sector was<br />
attracted in the first half of this year,<br />
the Bahrain Economic Development<br />
Board (EDB) revealed. The investments<br />
are expected to create approximately<br />
1,000 jobs over the next three years.<br />
Mondelez International, one<br />
of the world’s largest snacks<br />
companies, is building one of its<br />
global manufacturing and distribution<br />
hubs in Bahrain, in order to meet the<br />
growing demand in the Middle East<br />
and Africa. Mondelez is building a<br />
state-of-the-art biscuit production<br />
plant that will produce the famous<br />
brands Oreo, Ritz and TUC. The plant<br />
will generate 200 jobs in its initial<br />
phase. This is the second investment<br />
by Mondelez in Bahrain in less than<br />
10 years where in 2008 they have<br />
launched a 60,000-ton production<br />
facility for Kraft cheese and Tang<br />
products that exports to 47 countries<br />
including the United States. Both<br />
investments by Mondelez are located<br />
at Bahrain International Investment<br />
Park (BIIP).<br />
Leading GCC textile and fashion<br />
distribution company Armada Group<br />
has recently begun construction of<br />
its regional distribution centre in the<br />
Bahrain Logistics Zone (BLZ), investing<br />
over $50 million and creating 400<br />
direct jobs over the next three years for<br />
locals. The BLZ is strategically located<br />
close to the Khalifa bin Salman Port,<br />
allowing Bahrain to have the shortest<br />
travel time in the region between its<br />
export hubs and logistics zones. The<br />
Kingdom’s strong regional transport<br />
links and its strategic geographical<br />
position provides easy access to the<br />
$1.5 trillion GCC economy, proving an<br />
attractive location for international<br />
logistics companies.<br />
Other important investments this<br />
year include ECU Worldwide, SMSA<br />
Express, Elsewedy Electric, Mennekes,<br />
Sonmez Metal, Tsinx Environment<br />
Technology, Almajdouie Holding,<br />
Lals Group, as well as expansion<br />
investments by several companies<br />
including Kuehne + Nagel, Sandvik,<br />
and Agility Logistics.<br />
84 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
News Highlights<br />
Government Action<br />
Plan progress outlined<br />
<strong>2017</strong> Government Forum held this<br />
October, reviewed the achievements<br />
of the 2015-2018 Government Action Plan<br />
to date, as well as the policies of various<br />
government ministries and entities.<br />
HRH the Prime Minister Shaikh<br />
Khalifa bin Salman Al Khalifa stressed<br />
the importance of continuing to evaluate<br />
the performance and accountability of<br />
government to ensure the best use of its<br />
Bahrain and UN<br />
signs Strategic Partnership<br />
Framework Agreement<br />
Bahrain signed a strategic partnership<br />
with United Nations (UN) which will<br />
have 16 UN agencies work closely with<br />
the Kingdom of Bahrain in various fields<br />
and offering its expertise towards news<br />
projects for the sustainable development<br />
of Bahrain.<br />
The Minister of Foreign Affairs,<br />
Shaikh Khalid bin Ahmed bin<br />
Mohammed Al Khalifa, United Nations<br />
Resident Coordinator and UNDP<br />
Resident Representative to the Kingdom<br />
of Bahrain Amin El Sharkawi and<br />
representatives of 16 UN Resident and<br />
Regional Agencies signed the Strategic<br />
Partnership Framework Agreement<br />
capabilities, resources and potential.<br />
HRH the Crown Prince, Deputy<br />
Supreme Commander and First Deputy<br />
Prime Minister Shaikh Salman bin<br />
Hamad Al Khalifa highlighted that<br />
government programmes and initiatives<br />
are underpinned by Bahrain’s Economic<br />
Vision 2030, the Kingdom’s roadmap for<br />
a diversified economy led by His Majesty<br />
King Hamad.<br />
A range of government initiatives<br />
were outlined by His Royal Highness<br />
during the Forum, including the<br />
launch of a National Strategy for<br />
Tourism, a sector which has seen a<br />
12.8% increase in visitors in the past<br />
year; the adoption of a national plan<br />
to revive Bahrain’s historic pearling<br />
industry; and the implementation of<br />
the National Renewable Energy Plan,<br />
which aims to provide 5% of the country’s<br />
electricity from renewables by 2025. The<br />
between Bahrain and the United Nations<br />
2018-2022.<br />
The Foreign minister affirmed that<br />
the Strategic Partnership Framework<br />
is a new important step in the outline<br />
of the ongoing cooperation between<br />
the Kingdom of Bahrain and the United<br />
Nations in all fields and at all levels.<br />
It also reflects common desire to turn<br />
this cooperation into programs and<br />
initiatives that increase ongoing and<br />
future collaboration opportunities<br />
between the Government of Bahrain<br />
and UN Agencies. This will aid in the<br />
implementation of the government work<br />
plan 2015-2018, within the government<br />
priorities and the Bahraini Economic<br />
Vision 2030 and bring them into line<br />
with UN Sustainable development Goals<br />
(SDGs) 2030.<br />
development of a highly modernized<br />
power plant, the construction of a 100MW<br />
solar power plant.<br />
The reforms also include regulatory<br />
changes in the Kingdom’s healthcare and<br />
education systems, and the introduction<br />
of the National Strategy for Healthcare<br />
designed to transform the role of the<br />
Ministry of Health from an operator to the<br />
main regulator of the sector; a countrywide<br />
25,000 housing unit programme,<br />
which has already delivered 15,655 units<br />
across different parts of Bahrain in close<br />
collaboration with the private sector.<br />
4,800 additional units have also been<br />
announced at the Forum. In addition, a<br />
far-reaching programme of $32 billion<br />
infrastructure projects is already seeing<br />
significant progress and driving growth<br />
across the country’s oil and gas, logistics,<br />
manufacturing, ICT, financial services,<br />
and tourism sectors.<br />
16 UN agencies including United<br />
Nations Children’s Fund(UNICEF),<br />
World Health Organization(WHO),<br />
International Labour Organization(ILO),<br />
United Nations Industrial Development<br />
Organization(UNIDO) Food and<br />
Agriculture Organization(FAO), and<br />
UN-Habitat - United Nations Human<br />
Settlements Programme are included in<br />
the partnership.<br />
CBB declares Fintech Unit<br />
As part of the Central Bank of Bahrain’s<br />
(CBB) ongoing initiatives towards<br />
financial digital transformation in the<br />
Kingdom and developments in digital<br />
financial services, the CBB announced the<br />
establishment of a dedicated Fintech Unit<br />
to ensure the best services are provided to<br />
individual and corporate customers in the<br />
financial sector.<br />
This follows the CBB’s recent<br />
initiatives, which include a Regulatory<br />
Sandbox that will allow startups and<br />
fintech firms to provide innovative<br />
banking solutions, which include four<br />
companies to date, in addition to the<br />
issuance of crowdfunding regulations for<br />
both conventional and Sharia compliant<br />
services.<br />
The proposed Fintech Unit will be<br />
responsible for the approval process to<br />
participate in the Regulatory Sandbox,<br />
supervision of licensed companies’<br />
activities and operations, including<br />
cloud computing, payment and<br />
settlement systems, and monitoring<br />
technical and regulatory developments<br />
in the fintech field.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
85
News Highlights<br />
Tamkeen relaunch<br />
“Mohasaba” Scheme to<br />
support Bahraini enterprises<br />
Tamkeen recently relaunched the<br />
“Mohasaba” scheme as a business<br />
development support programme in<br />
accounting and auditing services for startups,<br />
scale up and mature enterprises.<br />
Chief Executive Dr. Ebrahim M. Janahi<br />
stressed the importance of continuously<br />
improving this scheme in line with the<br />
latest market updates, as a way to ensure<br />
the implementation of an effective support<br />
programme that meets the accurate<br />
needs of business activities towards<br />
sustainability that ultimately contributes<br />
to the growth of national economy.<br />
Dr. Janahi explained that “Mohasaba”<br />
was first launched in 2009, with a strategic<br />
aim of supporting Bahraini enterprises’<br />
productivity by enabling them of the<br />
competitive management of their financial<br />
goals.<br />
He added that emphasising the role of<br />
the private sector in promoting economic<br />
growth requires consistent commitment<br />
towards closely meeting the specific<br />
needs of market expansions, and paying<br />
diligent attention towards implementing<br />
this vision in all the support programmes<br />
ASB and AFS sign First<br />
Digital Payroll Program<br />
AFS, the region’s leading FinTech<br />
enabler, and payment services<br />
provider, and Al Salam Bank-Bahrain, one<br />
of the pioneering Shari’a-compliant banks<br />
in the Kingdom, signed an MOU to roll out<br />
a Digital Payroll Program benefiting both<br />
the employers and employees in Bahrain.<br />
Mr. Anwar Murad, Deputy Group CEO<br />
of Banking at Al Salam Bank-Bahrain said<br />
at the signing ceremony, “The program<br />
has been specifically designed to facilitate<br />
a large number of employers with a more<br />
convenient, automated and secured<br />
payment solution to credit employee<br />
Dr. Ebrahim M. Janahi<br />
Chief Executive, Tamkeen Bahrain<br />
offered by Tamkeen, is a key step that<br />
leads to this national objective.<br />
As part of new the scheme, enterprises<br />
will be given the freedom to choose their<br />
accounting and auditing services from<br />
any local audit firm, maximizing the value<br />
of this support on the performance level of<br />
their businesses.<br />
Pre-start-up and Start-up enterprises<br />
with 0-2 years of operation can benefit<br />
from the accounting and auditing services<br />
at 100% support rate, while start-ups with<br />
2-4 years will have access to 50% support<br />
percentage in both accounting and<br />
auditing services. Scale-up and mature<br />
companies can get a 50% support rate in<br />
auditing services.<br />
This co-financing support programme<br />
covers the cost of accounting and auditing<br />
services for a duration of two years.<br />
salaries directly in their prepaid accounts.<br />
Employees will also enjoy the benefits of<br />
withdrawing cash from ATMs in Bahrain<br />
or abroad, point-of-sale (POS) purchases at<br />
retail outlets, online shopping purchases<br />
and outward remittance.”<br />
B Chandrasekhar, CEO of AFS<br />
added, “Our Partnership with Al Salam<br />
Bank is a great opportunity to provide a<br />
cost-efficient and secure digital payroll<br />
program. It also has the added unique<br />
feature to send remittances. This is<br />
another step on Bahrain’s path towards a<br />
cashless society and financial inclusion.”<br />
He added, “For the employer,<br />
the payroll program simplifies and<br />
streamlines the payroll calculation,<br />
administration and disbursement, making<br />
it easier, faster and more accurate. It is a<br />
state-of-the art system that will help in<br />
reducing operational and administrative<br />
overhead, including security costs, and<br />
those associated with avoiding fraud, bank<br />
fees and transportation. It provides easy<br />
employee onboarding with 24/7 customer<br />
care, and interactive dashboards."<br />
Largest regional FinTech<br />
hub in Bahrain<br />
The Bahrain Economic Development<br />
Board (EDB) and FinTech<br />
Consortium (FTC) have launched<br />
“Bahrain FinTech Bay” (BFB), the<br />
largest dedicated FinTech hub in the<br />
Middle East and Africa. The new hub<br />
aims to further the development and<br />
acceleration of Fintech firms as well<br />
as the interaction between investors,<br />
entrepreneurs, government bodies and<br />
financial institutions.<br />
BFB, with an area of over 10,000<br />
square feet of usable space, is located<br />
in the Arcapita building. Scheduled to<br />
open in February 2018, it will comprise<br />
state of the art facilities, co-working<br />
spaces, communal areas, workstations,<br />
hot desks, and a variety of other shared<br />
infrastructure, making it the ideal hub<br />
for local and international corporate<br />
innovation labs and FinTech start-ups<br />
to base themselves in.<br />
FTC through its subsidiary<br />
FinTech Consortium Bahrain, has<br />
been appointed as the operator<br />
and ecosystem builder of Bahrain<br />
FinTech Bay. FTC will apply physical<br />
and digital solutions to manage the<br />
hub, as well as integrate BFB into<br />
its numerous FinTech platforms,<br />
including blockchain, insurance<br />
technology, regulatory technology<br />
(RegTech), and others. BFB will open,<br />
ready for business, as part of FTC’s<br />
global network of locations - New York,<br />
Singapore, and now Bahrain - and work<br />
closely with its counterparts to promote<br />
collaboration and shared innovation.<br />
BFB is being founded together with<br />
a number of regional and international<br />
founding partners, strong support and<br />
partnership with the Central Bank of<br />
Bahrain, other government entities, and<br />
financial institutions.<br />
86 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong> 87
News Highlights<br />
BisB launch ‘BenefitPay’ to<br />
merchants<br />
Hassan Jarrar<br />
CEO, BisB<br />
In-line with its digitization drive,<br />
Bahrain Islamic Bank (BisB) proudly<br />
launched “BenefitPay”, the national<br />
e-wallet that enables instant payments<br />
via smart devices and facilitates the<br />
TRA: 98% Mobile users<br />
have access to Internet<br />
The latest Telecommunications<br />
Services Residential Market Survey<br />
report by the Telecommunications<br />
Regulatory Authority (TRA) Bahrain<br />
noted that the competition in the<br />
telecommunications sector has<br />
significantly contributed to the provision<br />
of telecommunications services to<br />
citizens and residents in the Kingdom<br />
of Bahrain. The results indicated that<br />
all respondents have access to a mobile<br />
phone, and 98% of respondents have<br />
access to internet services compared<br />
to 89% in 2015, while a low percentage<br />
of respondents have access to a fixed<br />
lines service. Moreover, the percentage<br />
of individuals using the internet reached<br />
98% in Bahrain.<br />
With respect to internet usage, the<br />
survey showed that the use of social<br />
networking sites is the main internet<br />
activity for 93% of internet users, followed<br />
by the email by 71% and downloading<br />
multimedia content by 70%.<br />
The survey covered a representative<br />
sample of 1621 respondents aged 15 years<br />
and above, examined the usage of and<br />
access to different telecommunications<br />
services including fixed lines, mobile<br />
phones and internet services. The<br />
survey also measured the extent to<br />
collection of payments electronically<br />
through debit cards purchases.<br />
On this special occasion, Mr. Hassan<br />
Jarrar, BisB CEO, stated “This is a step<br />
towards Digitization. We successfully<br />
partnered with Benefit to provide<br />
corporate clients with smart solutions<br />
to accept payments through ‘BenefitPay’<br />
services by generating ‘QR Codes’. This<br />
new service allows users to pay money<br />
securely and easily without the need to<br />
use cash or physical ATM cards.”<br />
“We are delighted to partner<br />
with BisB to benefit all the corporate<br />
customers, and we hope that our<br />
services exceed their expectations as<br />
BenefitPay service is considered one<br />
of the important milestones toward<br />
achieving a cashless society fully<br />
dependent on digital channel to perform<br />
payments” Shared Mr. Abdulwahid<br />
Janahi Chief Executive Officer of Benefit.<br />
which users are satisfied with their<br />
telecommunications services, OTT<br />
services and the Number Portability<br />
feature.<br />
For the first time in 2016, the survey<br />
covered information related to using<br />
e-commerce in the Kingdom. 29% of<br />
the survey sample reported engaging<br />
in e-commerce activities mainly for<br />
shopping. For those who did not engage<br />
in e-commerce activities, the main<br />
reason was that they consider online<br />
shopping to be unsafe.<br />
With regards to users’ satisfaction,<br />
the Telecommunications Services<br />
Market Survey indicated that<br />
overall user satisfaction with<br />
telecommunications services in Bahrain<br />
is high. The survey showed that 82%<br />
of respondents are satisfied with<br />
their overall fixed line services, 90%<br />
are satisfied with their overall mobile<br />
services, and 84% are satisfied with their<br />
overall internet services.<br />
Batelco Gulf Network<br />
Cable System to Connect GCC<br />
Countries<br />
Adel Al-Daylami<br />
Chief Global Business Officer, Batelco<br />
Batelco has selected Ciena’s Converged<br />
Packet Optical Platform as the<br />
foundation for the new Batelco Gulf<br />
Network (BGN). The BGN runs over a stateof-the-art<br />
Optical Transfer Network (OTN)<br />
to meet the demand for reliable and cost<br />
effective high bandwidth connectivity<br />
and capacity for Batelco customers and<br />
international carriers’ wholesale needs,<br />
supporting up to 8.8Tbps and beyond.<br />
The BGN cable system will connect<br />
all the countries across the GCC in<br />
the Arabian Gulf region. Consumers<br />
and businesses across the GCC are<br />
consuming more OTT (Over-The-Top)<br />
content such as HD video and services<br />
from local and international providers,<br />
driving demand for additional highspeed<br />
connectivity services.<br />
The BGN terrestrial fibre cable extends<br />
1,400km and is managed by Batelco with<br />
full control and manageability and can be<br />
interconnected with other regional and<br />
global cable systems for access to onward<br />
connectivity to Europe, Asia, Africa and<br />
the rest of the world.<br />
Batelco Bahrain CEO Mohamed<br />
Bubashait said that Batelco chose to<br />
invest in the Batelco Gulf Network as<br />
a fully owned and managed terrestrial<br />
fiber optic cable network, thus providing<br />
the country with a new state-of-the-art<br />
international gateway that will enable<br />
Bahrain to meet the growing demand for<br />
data services and applications.<br />
Batelco Chief Global Business Officer<br />
Adel Al-Daylami noted, “The BGN is a<br />
reliable alternative to more vulnerable<br />
submarine cables, all with scalable<br />
capacity and the shortest inter-Gulf<br />
latency."<br />
88 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
News Highlights<br />
VIVA Bahrain launches<br />
Fully integrated Customer<br />
Excellence Center<br />
Eng. Ulaiyan Al Wetaid<br />
CEO, VIVA Bahrain<br />
VIVA Bahrain launched a fully<br />
integrated Customer Excellence<br />
Center (CEC), integrating its network<br />
operations and service quality to boost<br />
efficiency and superior customer<br />
experience.<br />
As the only telecom operator in the<br />
region, and among very few globally, to<br />
achieve this milestone breakthrough<br />
of successfully transitioning its<br />
‘technical operations’ to a customer<br />
service-centric model, VIVA Bahrain<br />
with its new CEC operations will now<br />
be able to monitor critical applications,<br />
utilised frequently by its subscribers.<br />
For this, VIVA has partnered with<br />
Huawei to evolve its network<br />
operations at hardware and software<br />
levels, and exclusively develop and<br />
customise real-time dashboards to<br />
detect any degradation in services<br />
even when there’s no technical fault in<br />
the network.<br />
With VIVA Bahrain’s new Customer<br />
Excellence Center operations,<br />
services like delays in web browsing<br />
or WhatsApp messages, Facebook<br />
or Instagram loading and posting<br />
time, YouTube start lag and buffering<br />
times, will be screened in near real<br />
time to keep track of performance<br />
levels when fluctuating beyond the<br />
defined thresholds. To ensure seamless<br />
connectivity and uninterrupted<br />
browsing of social media services,<br />
a team of VIVA CEC engineers and<br />
Huawei specialists will be on-site<br />
at all times, who will be instantly<br />
notified to troubleshoot any issues in<br />
coordination with other departments<br />
even before it is actually felt by the<br />
customer.<br />
New CEC operations, Eng. Ulaiyan<br />
Al Wetaid, VIVA Bahrain CEO said, “The<br />
increasing use of digital technology<br />
has created a surge in consumer<br />
demand and sophistication, requiring<br />
continual upgrades of the network<br />
systems to deliver a superior customer<br />
experience. With the evolving<br />
applications and service demands, we<br />
are investing heavily in boosting the<br />
efficiency of our network operations.<br />
The aim is to better synergise our<br />
technology backbone with our<br />
customer-focused center for effective<br />
monitoring, centralised quality control<br />
and performance management of our<br />
services, to consistently deliver highquality<br />
service to customers.”<br />
Bin Faqeeh and Al<br />
Taitoon signs an Agreement<br />
to Construct Layan<br />
Bahrain's leading developer, Bin<br />
Faqeeh Real Estate Investment<br />
Company signed an agreement with Al<br />
Taitoon Contracting WLL to construct<br />
Layan, the world's first luxury residential<br />
project.<br />
The Agreement was signed by Mr.<br />
Faisal Faqeeh, Chairman of Bin Faqeeh<br />
Real Estate Investment Company and<br />
Mr. N. Raja Durai, Director of Al Taitoon<br />
Contracting WLL.<br />
Layan is a 30 million Bahraini Dinars<br />
residential project with an unparalleled<br />
water park, designed by the world’s<br />
renowned water park facility specialist.<br />
A holistic and therapeutic approach to<br />
entertainment and relaxation, Layan<br />
promises the perfect balance of family<br />
enjoyment and personal fulfillment.<br />
Al Taitoon Contracting is one of the<br />
leading business partners of Bin Faqeeh<br />
Real Estate Investment Company. They<br />
have partnered previously to construct<br />
several real estate projects including Dar<br />
Al Salam, The Breaker, The One, Plus,<br />
Dar Tower, Business Bay, The Grand, The<br />
Homes, Dragon City Apartments and 360.<br />
Bin Faqeeh, a Bahrain-based,<br />
privately owned real estate investor<br />
and developer, has delivered more than<br />
$1.2 billion worth of projects since its<br />
inception in 2008.<br />
Nestled amid the serenity of one of<br />
the most desirable locations in Bahrain at<br />
Durrat Marina, Layan defines luxury. The<br />
wonder of a residential waterpark and the<br />
first of its kind in the world, Layan offers<br />
the ideal family retreat and the perfect<br />
weekend escape.<br />
Layan offers a variety of residential<br />
options including studios, 1 bedroom<br />
apartments and duplexes, 2 bedroom<br />
apartments, 3 bedroom apartments as<br />
well as penthouses and apartments with<br />
private water slides. A haven of over<br />
60,000 square meters provides the perfect<br />
opportunity to reconnect with nature and<br />
to enjoy a relaxing stroll amidst the lush<br />
greenery and exquisite grounds.<br />
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
89
News Highlights<br />
Deerat Al Oyoun<br />
Mock-up Villas opens for<br />
Public viewing<br />
Work on the Mock-up Villas of<br />
Diyar Al Muharraq within Deerat<br />
Al Oyoun have been completed and are<br />
now officially open for viewing to both<br />
prospective customers and the general<br />
public.<br />
With the Second Phase of Deerat Al<br />
Oyoun envisioned to accommodate 142<br />
Villas of 3 differing types; 14 Modern<br />
Tropical Villas, 36 French Chateau<br />
Villas and 92 Classical Art <strong>Dec</strong>o Villas,<br />
on plot sizes of 185 sqm each, the Show<br />
Villas were designed from the outset to<br />
exhibit some of the different designs<br />
incorporated within these models. And<br />
in line with that exhibitory purpose,<br />
the two Affordable Housing Mock-up<br />
Villas were specifically built to embody<br />
the specifications of the Modern<br />
Tropical Villas.<br />
The Deerat Al Oyoun project<br />
comprises over 3,100 fully-facilitated<br />
houses which include provisions<br />
for both Social and Mazaya housing,<br />
emphasising the special attention<br />
that the government gives to those<br />
private sector initiatives that provide<br />
sustainable long-term housing<br />
solutions.<br />
The site dedicated to the Deerat Al<br />
Oyoun residential units is located in<br />
the South side of Diyar Al Muharraq on<br />
a total land area of 1.2 million square<br />
meters, with 2 Phases launched so far.<br />
The Project’s site is considered an<br />
ideal residential area with integrated<br />
community service centers and green<br />
park spaces, and enjoys a strategic<br />
position due to its proximity to schools,<br />
shopping malls, public beaches,<br />
walkways, cycle paths, recreational<br />
facilities, mosques, medical clinics,<br />
public transport and the Bahrain<br />
International Airport. The overall<br />
design of the Project has been inspired<br />
by the typical Bahraini neighbourhood<br />
and aims to establish a close-knit<br />
community whilst maintaining the<br />
expected level of privacy.<br />
The cornerstones have been set<br />
mid-2016 and construction work is<br />
taking place, with an aim of delivering<br />
the first phase of the Project in the<br />
First Quarter of 2018, while the second<br />
phase is also in progress.<br />
Stunning views at<br />
Marassi Boulevard<br />
Eagle Hills Diyar, developer of<br />
Marassi Al Bahrain, marked<br />
further progress at the master<br />
development with the groundbreaking<br />
of its newest residential component;<br />
Marassi Boulevard. The construction<br />
contract has been awarded to Kooheji<br />
Contractors, which brings 40 years<br />
of construction, civil engineering<br />
and design experience to Marassi Al<br />
Bahrain. The groundbreaking was<br />
conducted onsite by Dr. Maher Al<br />
Shaer, Managing Director of Eagle Hills<br />
Diyar, and Mr. Abdul GhaffarAlkooheji,<br />
Kooheji Contractors.<br />
Marassi Boulevard is a fourbuilding<br />
apartment complex which will<br />
offer stunning views of the landscaped<br />
Marassi Al Bahrain community. Lined<br />
with 700sqm of retail space, the<br />
Boulevard faces Marassi Galleria, and<br />
is located within walking distance of<br />
the development’s bustling seafront<br />
promenade. The property represents<br />
a residential mixed-use development<br />
which will be home to more than 240<br />
studio, one, two and three-bedroom<br />
apartments, comprising a total area of<br />
38,500sqm.<br />
A short walk from Marassi Al<br />
Bahrain’s main 2 km beachfront<br />
promenade, Marassi Boulevard sits<br />
in close proximity to the island’s<br />
new-to-market hotels, The Address<br />
Marassi Al Bahrain and Vida Marassi<br />
Al Bahrain, and the landmark shopping<br />
and entertainment destination Marassi<br />
Galleria, offering convenient access to<br />
extensive retail, restaurants and café<br />
options.<br />
Conveniently located along Marassi<br />
Al Bahrain’s east coast and in the<br />
southwestern corner of the Diyar Al<br />
Muharraq mega-development, Marassi<br />
Al Bahrain provides easy access to<br />
the rest of the island via the main<br />
boulevard and is a 10-minute drive<br />
from the airport. Upon completion,<br />
Marassi Al Bahrain will be home to<br />
22,000 residents with a total of 6,000<br />
residences and a total retail space of<br />
250,000sqm.<br />
90 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
91
News Highlights<br />
Zallaq Springs<br />
development in Bahrain<br />
Bahrain’s oasis at the centre of the<br />
Southern Governorate, Zallaq Springs,<br />
a project developed by Al Zallaq Real<br />
Estate Company, was announced.<br />
Zallaq Springs is an original homegrown<br />
Bahraini concept located in the<br />
heart of Zallaq, within the Southern<br />
Governorate. It is the first development<br />
of its kind in the Kingdom of Bahrain<br />
and promises to be a relaxing, and an<br />
entertaining destination for families,<br />
young adults, students, and athletes to<br />
enjoy a selective variety of restaurants,<br />
cafes, and global prominent brands. The<br />
project is spread across an area of 25,338<br />
sqm, with a spacious car park.<br />
Zallaq Springs is a unique destination<br />
that has been inspired by ideas of<br />
international atmospheric spaces<br />
including the Japanese Zen gardens, it<br />
will be developed to be the first of its kind<br />
botanical garden in the kingdom. It will<br />
include water springs, 10 restaurants and<br />
coffee shops surrounded by manmade<br />
ponds that cover 3399 sqm. It is to provide<br />
an avant-garde central point for everyone<br />
to meet, relax, eat, socialise with an<br />
environment that houses an astounding<br />
3,342 aquatic plants, 3699 shrubs, and 110<br />
trees of a diverse variety. This is further<br />
accentuated with the presence of birds<br />
such as flamingos, ducks, and swans.<br />
2018 KIA Stinger now in<br />
Bahrain<br />
Bin Hindi Motors, the sole distributor of<br />
KIA Motors in Bahrain has unveiled<br />
the ultra-stylish whole new breed of KIA<br />
model - The Stinger - the most anticipated<br />
car launch of the year in Bahrain.<br />
The all-new 2018 Kia Stinger is a fivepassenger<br />
fastback sports sedan poised<br />
to redefine a segment currently populated<br />
by European automakers, the Stinger<br />
The birds are locally bred, nurtured, and<br />
preserved by AlAreen Wildlife Park and<br />
Reserve, a reserve which seeks to protect<br />
and nurture the kingdom’s animals<br />
and birds. This is a vision that Zallaq<br />
Springs shares with Al Areen as it seeks<br />
to celebrate the indigenous wildlife<br />
habitats of Bahrain, and support its<br />
preservation while promoting awareness<br />
of its existence, a shared vision which<br />
resulted into a collaboration between both<br />
establishments.<br />
Zallaq Springs is an open meeting<br />
point that lies adjacent to a breathtaking<br />
residential community ‘The Gardens<br />
at Zallaq’. The Residential Compound<br />
comprises 28 aesthetically designed<br />
state of the art villas equipped with a<br />
swimming pool and jacuzzi, 18 carefully<br />
crafted townhouses and a total of around<br />
300 residents. The compound also houses<br />
a clubhouse with many communitysporting<br />
facilities. This guarantees<br />
an inordinate adjoining community<br />
enthusiastically awaiting the inauguration<br />
of Zallaq Springs and its plethora of<br />
activities.<br />
promises to be the highest-performance<br />
production vehicle in the company’s<br />
history and is backed by Kia Motors’<br />
industry-leading quality and reliability.<br />
Performance credentials are further<br />
enhanced through the available 3.3-liter<br />
twin-turbo V6 Lambda II engine, which is<br />
anticipated to produce 365 horsepower.<br />
0 to 100 Km in 4.9 seconds, 8 speed<br />
Steptronic Gearbox with Paddle Shifters,<br />
18’ Brembo Dual Caliper Disc brakes, Drive<br />
assist system, Head up display,15 speakers<br />
Harman Kardon premium sound system,<br />
Remote start up from far, Drive mode<br />
Select, Autonomous Braking System Etc,<br />
Offering luxurious amenities and<br />
unexpected features have become part<br />
of Kia’s DNA and the Stinger continues<br />
that tradition. Multiple Advanced Driver<br />
Assistance Systems (ADAS) seamlessly<br />
work together to enhance the driving<br />
experience…<br />
Get Your Dream Car Now,<br />
Pay in 2020<br />
Euro Motors, the exclusive dealer and<br />
distributor for Jaguar Land Rover in<br />
Bahrain, launched its ‘Get Your Dream Car<br />
Now, Pay in 2020’ campaign that extends<br />
to the entire range of <strong>2017</strong> new Jaguar and<br />
Land Rover vehicles, including all Range<br />
Rover models and APPROVED vehicles.<br />
Under the features of the promotion,<br />
those who wish to purchase any model<br />
from the complete range of <strong>2017</strong> Jaguar<br />
and Land Rover vehicles, as well as from<br />
its APPROVED line-up under the Jaguar<br />
Land Rover certified pre-owned vehicles<br />
program, can do so by availing the<br />
generous option of making a 50% initial<br />
down payment and then deferring the<br />
remaining amount till the year 2020.<br />
Customers can now also choose<br />
from numerous financing alternatives<br />
offered including, and not limited to,<br />
making a 20% down payment initially<br />
and paying the remaining amount in<br />
installments at an interest rate of 0%<br />
over 5 years, according to the model of<br />
Jaguar or Land Rover that they would<br />
like to buy. Furthermore, selected Jaguar<br />
and Land Rover models will also be<br />
offered at Bahrain specific Manufacturer<br />
Suggested Retail Pricing (MSRP),<br />
ensuring full pricing transparency,<br />
which will then be verified and validated<br />
by Euro Motors Jaguar Land Rover.<br />
As a testament to its commitment<br />
to Jaguar loyalists, the prestigious<br />
dealership further offers them a discount<br />
of up to BHD 5,000 on all APPROVED<br />
Jaguar vehicles.<br />
Along with the unparalleled<br />
incentives, discounts and financing<br />
options available, the campaign also<br />
extends to providing prospective<br />
owners with a variety of supplementary<br />
offerings such as complimentary<br />
registration, insurance and window<br />
tinting on specific models.<br />
Each and every APPROVED vehicle<br />
available at the showroom goes through<br />
vigorous inspection and testing before<br />
being put on display.<br />
92 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
93
News Highlights<br />
Bahrain’s CTM360 in the<br />
Top 100 Arab Start-ups list at<br />
Forbes<br />
CTM360®, a growth-stage cybersecurity<br />
start-up from Bahrain, received<br />
the Innovators Award at the marquee<br />
Forbes Middle East Innovators Awards.<br />
In a reflection of the company’s success,<br />
CTM360 was also included in the Forbes<br />
‘Top 100 Startups from the Arab World’<br />
list - one of only three companies from<br />
Bahrain to be featured.<br />
CTM360 has shown continuous agility<br />
and innovation in developing and refining<br />
its portfolio of cybersecurity services.<br />
Through a cloud-based platform, CTM360<br />
accounts for all variations of threats that<br />
originate in cyberspace without requiring<br />
any installations, access to infrastructure<br />
or prior information from organisations.<br />
“Our success hinges on providing true<br />
value to every member without gimmicks.<br />
The CTM360 service was developed with<br />
three core foundations in mind: agility,<br />
innovation and determination; this<br />
makes our team highly adaptable to our<br />
members. Without requiring any insight<br />
into their infrastructure or architecture,<br />
Team CTM360 can be deployed as an<br />
external SOC on the internet. We are<br />
a very results-oriented setup and our<br />
achievements in hunting and neutralising<br />
threats on the internet have given CTM360<br />
widespread recognition. Ecstatic with this<br />
Forbes achievement,” stated Mirza Asrar<br />
Baig, Founder & CEO of CTM360.<br />
As an ongoing subscription-based<br />
service, CTM360 enables companies<br />
to perform Cyber Threat Management<br />
outside the perimeter of the organisation.<br />
This decentralised approach means the<br />
company can tackle cyber threats on<br />
a global scale, in any industry and any<br />
geography.<br />
This quarter has been a remarkable<br />
one for CTM360, with the company<br />
recipient of recognition not only from<br />
Forbes, but also being winners of Red<br />
Herring Asia (Manila) and Best Managed<br />
Detection & Response Provider at the<br />
Security Advisor awards.<br />
Samsung’s Solution for<br />
Switching Devices<br />
Samsung’s Smart Switch app is<br />
designed to make switching between<br />
phones as seamless and secure as<br />
possible. Not only does it simplify the<br />
process of transferring content, it also<br />
eliminates one of the most common<br />
fears among smartphone upgraders:<br />
losing precious memories or data en<br />
route to the new device.<br />
Smart Switch provides the peace of<br />
mind that so often stands between you<br />
and a new smartphone. It ensures that<br />
your new Galaxy device will be up and<br />
running, with all the same content, in<br />
no time.<br />
Not only does Smart Switch provide<br />
the security you need to upgrade<br />
Alshaya Opens 8 Brands<br />
at The Avenues - Bahrain<br />
Alshaya Trading Co. has opened<br />
an exciting choice of 38 leading<br />
international brands at The Avenues<br />
- Bahrain. The opening included eight<br />
new brands making their debut in the<br />
kingdom that will be followed by another<br />
seven new brands set to open in the<br />
coming weeks and months.<br />
The mall’s opening day featured new<br />
brands such as cosmetics powerhouses<br />
NYX and Clinique; home furnishing<br />
comfortably, it’s also remarkably easy<br />
to use. To transfer content between<br />
devices, you can use one of three simple<br />
methods: transfer content wirelessly<br />
via the Smart Switch Mobile app,<br />
tether your old and new devices via<br />
USB, or utilise Smart Switch’s intuitive<br />
computer software to backup content on<br />
a personal computer, then restore it to<br />
your new device seamlessly.<br />
brand West Elm; fashion store Phase<br />
Eight; jewelry and accessories specialist<br />
Icing; organic Bulgarian restaurant Le<br />
Pain Quotidien; American chocolatier<br />
Bridgewater Chocolate and long-awaited<br />
debut of The Cheesecake Factory.<br />
Alshaya’s senior Vice President for<br />
Property Development, John Hadden<br />
said, “We are delighted to have such a<br />
strong presence at The Avenues, which is<br />
going to be a major leisure and shopping<br />
destination for shoppers across the<br />
region. We look forward to offering our<br />
customers in Bahrain the widest range of<br />
shopping and dining experiences.”<br />
Our phones have evolved to<br />
become much more than arbitrary<br />
communication devices; we make them<br />
our own, as unique as we are ourselves.<br />
So in upgrading to a new device, we<br />
want it to have all of the information<br />
that we’re already accustomed to, but<br />
with the perks of improved hardware,<br />
technology, and services.<br />
A new smartphone should be an<br />
exciting and enriching experience,<br />
but it’s often tainted by the hassle and<br />
worry of transferring content. For some,<br />
the fear of losing valuable data and<br />
memories is enough to avoid upgrading<br />
altogether - but with Smart Switch,<br />
Samsung alleviates this fear and ensures<br />
all your cherished digital memories<br />
carry over to your new phone, so you can<br />
focus on making new ones.<br />
Every time they shop, enrolled<br />
customers can also benefit from<br />
Alshaya’s loyalty program, Privileges<br />
Club that offers members a range of<br />
offers, rewards and prize draws. Alshaya<br />
already operates more than 100 stores<br />
in Bahrain, across retails sectors that<br />
include fashion & footwear, food, health<br />
& beauty, pharmacy, optics and home<br />
furnishings.<br />
The Avenues - Bahrain, strategically<br />
located in the heart of Manama on King<br />
Faisal Road, is a stunning new retail and<br />
entertainment destination, with a unique<br />
seafront location of more than 1.5 km.<br />
94 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
<strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong><br />
95
Biz Dashboard<br />
Islamic Finance Factsheet<br />
2016 IFDI<br />
Ranking<br />
2<br />
Number of<br />
Islamic<br />
Banks /<br />
Windows<br />
36<br />
Value of<br />
Sukuk<br />
Outstanding<br />
(US$ Mn)<br />
4,803<br />
Islamic Funds<br />
Assets Under<br />
Management<br />
(US$ Mn)<br />
16<br />
Centralized<br />
Shariah<br />
Committee<br />
Yes<br />
Islamic<br />
Finance<br />
Assets (US$ Mn)<br />
81,069<br />
Number of<br />
Islamic<br />
Financial<br />
Institutions<br />
64<br />
Islamic<br />
Banking<br />
Assets<br />
(US$ Mn)<br />
75,083<br />
Takaful /<br />
Retakaful<br />
Assets<br />
(US$ Mn)<br />
372<br />
Number of<br />
Takaful /<br />
Retakaful<br />
Operators<br />
9<br />
Other Islamic<br />
Financial<br />
Institutions<br />
Assets<br />
(US$ Mn)<br />
795<br />
Number of<br />
Other Islamic<br />
Financial<br />
Institutions<br />
19<br />
Number of<br />
Shariah Scholars<br />
with at Least<br />
1 Membership<br />
86<br />
Number of<br />
Exclusive and<br />
Regional News<br />
Articles<br />
2,092<br />
Disclosure<br />
Index Score<br />
(Average)<br />
42<br />
Disclosed<br />
CSR Funds<br />
Distributed<br />
(US$ Mn)<br />
19<br />
Number of<br />
Islamic<br />
Finance<br />
Related Events<br />
20<br />
Number of<br />
Educational<br />
Institutions<br />
Providing Islamic<br />
Finance<br />
Education<br />
17<br />
Number of<br />
Published<br />
Research<br />
Papers on Islamic<br />
Finance<br />
(2013 - 2015)<br />
32<br />
Market Share for PR Coverage<br />
Source : ICD - Thomson Reuters Islamic Finance Development Report 2016<br />
Banking 34% 25% 14% 12% 10% 5%<br />
Others CBB NBB BBK Ithmaar BISB<br />
Telecom 36% 30% 20% 13%<br />
1%<br />
Batelco VIVA TRA Zain Menatelecom<br />
96 <strong>Nov</strong>ember-<strong>Dec</strong>ember <strong>2017</strong>
Bahrain Economic Outlook<br />
Real GDP<br />
growth, %<br />
2016 : 3.2%<br />
<strong>2017</strong>f : 3.1%<br />
2018f : 2.7%<br />
2019f : 2.2%<br />
Inflation (CPI %)<br />
2016 : 2.8%<br />
<strong>2017</strong>f : 1.8%<br />
2018f : 3.0%<br />
2019f : 3.5%<br />
Non-hydrocarbons<br />
sector<br />
2016 : 4.0%<br />
<strong>2017</strong>f : 3.9%<br />
2018f : 3.3%<br />
2019f : 2.7%<br />
Current account<br />
(% of GDP)<br />
2016 : -4.6%<br />
<strong>2017</strong>f : -3.8%<br />
2018f : -3.5%<br />
2019f : -3.2%<br />
Hydrocarbons<br />
sector<br />
2016 : 0.1%<br />
<strong>2017</strong>f : 0.0%<br />
2018f : 0.0%<br />
2019f : 0.0%<br />
Fiscal balance<br />
(% of GDP)<br />
2016 : -13.6%<br />
<strong>2017</strong>f : -11.0%<br />
2018f : -9.8%<br />
2019f : -6.4%<br />
Crude Oil Arabian<br />
Medium (USD)<br />
2016 : 43<br />
<strong>2017</strong>f : 52<br />
2018f : 55<br />
2019f : 55<br />
Nominal GDP<br />
growth, %<br />
2016 : 3.4%<br />
<strong>2017</strong>f : 7.4%<br />
2018f : 6.4%<br />
2019f : 5.6%<br />
Source: Bahrain Economic Development Board<br />
Real Estate 34% 23% 16% 15% 8% 4%<br />
Others Bin Faqeeh Diyar Al Muharraq Marassi Al Bahrain<br />
Manara Naseej<br />
Other Business 30% 25% 20% 13% 8%<br />
4%<br />
ALBA GPIC Bapco Euro Motors E.K. Kanoo YK Almoayyed<br />
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