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I know you are a mediator, but<br />
that’s all I know. Could you tell me a<br />
little more about it?<br />
Mediation can be an effective solution<br />
when an argument / disagreement cannot<br />
be rectified with the personnel involved.<br />
It is less costly than resorting to courts<br />
and can often provide a more acceptable<br />
outcome because both parties are given<br />
equal input.<br />
My training in Commercial & Civil<br />
Mediation has been further enhanced by<br />
my training and knowledge in group<br />
counselling.<br />
I fit a gym workout in when I can but<br />
have been lax over the past months due to<br />
spending a number of nights away<br />
looking after my Mother.<br />
I do generally enjoy exercise so I want to<br />
get back into a healthy routine. My day is<br />
then taken up with meeting clients or<br />
potential clients, answering emails and<br />
preparing mail outs.<br />
My hobbies are Dramatics and as a<br />
member of Bury Theatre Workshop, I’m<br />
either rehearsing for a play or helping<br />
with the set-up of the next play, twice a<br />
week.<br />
This provides me with a wonderful outlet<br />
and tremendous fun.<br />
“I believe you need to have an open mind, be non<br />
judgemental and to know you’re not there<br />
to solve their problem.”<br />
Mediation can be effective in many areas<br />
of conflict such as neighbour disputes ,<br />
business agreements • Business<br />
Partnership Disputes , doctor / patient<br />
disputes • family disputes around wills .<br />
My role as a Mediator is to facilitate the<br />
discussions, not to advise or suggest<br />
solutions. I listen to the options each<br />
person wishes to offer and go back and<br />
forth to each person until there is an<br />
agreed acceptable outcome.<br />
What would be a typical day for<br />
you?<br />
I get up around 7 to 7:30 am, check<br />
emails and after showering, arrive in my<br />
office any time from 9 to 10:30 am,<br />
depending on whether I have an evening<br />
group counselling session.<br />
In your opinion, what are the qualities<br />
to look out for in a good mediator?<br />
I believe you need to have an open mind, be<br />
non judgemental and to know you’re not<br />
there to solve their problem. Encourage<br />
people to believe they have the answers and<br />
provide them with the space and belief they<br />
can come up with an acceptable solution.<br />
To contact Gwen:<br />
Email: thewestsuffolkhub@gmail.com<br />
Mobile: 07979 151509<br />
<strong>CCChat</strong> <strong>Magazine</strong> - Making the Invisible Visible
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