Credit Management magazine December 2017
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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13<br />
PEER PRESSURE<br />
ROBERT PETTIGREW<br />
24<br />
POLAND –<br />
ADAM BERNSTEIN<br />
DECEMBER <strong>2017</strong><br />
www.cicm.com<br />
CONTENTS<br />
11 – INSOLVENCY<br />
David Kerr examines the Insolvency<br />
Service’s review of how complaints<br />
against IPs are handled.<br />
13 – PEER PRESSURE<br />
The Peer-to-Peer Finance market is<br />
booming – Sean Feast talks to Robert<br />
Pettigrew, Director of the P2P Finance<br />
Association about what the future<br />
holds.<br />
18 – DOWN TO BUSINESS<br />
Margot James, discusses what<br />
influenced her career choices, a passion<br />
for small business and a love of French<br />
wine.<br />
26 – THE PRICE IS RIGHT<br />
Philip King explains the change in<br />
membership fees and how they are<br />
designed to help those starting out on<br />
their career.<br />
31 – FROM THE ARCHIVE<br />
An article from the <strong>Credit</strong> <strong>Management</strong><br />
archives written 45-years ago –<br />
‘The Computer An Aid to <strong>Credit</strong><br />
<strong>Management</strong>’.<br />
36 – TOY STORY<br />
The decline of the world-famous toy<br />
store and the lessons to be learned.<br />
46 – BUILDING SKILLS<br />
A look at how the CICM is helping<br />
employees at Saint-Gobain gain<br />
qualifications and progress their<br />
training.<br />
@<strong>Credit</strong>_Magazine<br />
Publisher<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong><br />
The Water Mill, Station Road, South Luffenham<br />
OAKHAM, LE15 8NB<br />
CICM GOVERNANCE<br />
President Stephen Baister FCICM / Chief Executive Philip King FCICM CdipAF MBA<br />
Executive Board Laurie Beagle FCICM – Chair / Glen Bullivant FCICM / Sue Chapple FCICM<br />
Larry Coltman FCICM / David Thornley FCICM(Grad) – Treasurer / Pete Whitmore FCICM – Vice Chair<br />
Advisory Council Laurie Beagle FCICM / Jason Braidwood FCICM(Grad) / Glen Bullivant FCICM / Sue Chapple FCICM<br />
Larry Coltman FCICM / Kim Delaney-Bowen MCICM / Victoria Herd FCICM(Grad) / Edward Judge FCICM<br />
Christelle Madie MCICM(Grad) / Robert Marr MCICM / Debbie Nolan FCICM / Bryony Pettifor FCICM(Grad) / Allan Poole MCICM<br />
Phil Rice FCICM / Charlie Robertson FCICM / Chris Sanders FCICM / Richard Seadon FCICM. / David Thornley FCICM(Grad)<br />
Debra Weston FCICM Pete Whitmore FCICM<br />
View our digital version online at www.cicm.com Log on to the Members’<br />
area, and click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> <strong>magazine</strong>’<br />
<strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK and international CICM<br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this <strong>magazine</strong> do<br />
not, unless stated, reflect those of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘<strong>Credit</strong> <strong>Management</strong>’ is a registered<br />
trade mark of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>.<br />
Telephone: 01780 722910<br />
Fax: 01780 721333<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
CMM: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast<br />
Deputy Editor<br />
Alex Simmons<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: andrew.morris@cicm.com<br />
Editorial Team<br />
Imogen Hart and Iona Yadallee<br />
Advertising<br />
Anthony Cave<br />
Telephone: 0203 603 7934<br />
Email: anthony.cave@cabbell.co.uk<br />
Printers<br />
Stephens & George Print Group<br />
<strong>2017</strong> subscriptions<br />
UK: £108 per annum<br />
International: £140 per annum<br />
Single copies: £12.00 ISSN 0265-2099<br />
The Recognised Standard / www.cicm.com / <strong>December</strong> <strong>2017</strong> / PAGE 3
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