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BusinessDay 11 Dec 2017

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A6 BUSINESS DAY<br />

C002D5556 Monday <strong>11</strong> <strong>Dec</strong>ember <strong>2017</strong><br />

FT<br />

NATIONAL NEWS<br />

Four Seasons in crunch talks over debt deferral<br />

Deal to extend repayment into next year could be struck as early as Monday<br />

Javier Espinoza<br />

Four Seasons, the care home<br />

operator that looks after<br />

17,000 elderly residents, is in<br />

eleventh hour talks with its largest<br />

creditor, H/2 Capital Partners, that<br />

would allow it to defer a crucial debt<br />

repayment until next year.<br />

Two people familiar with the<br />

talks said it was now “highly likely”<br />

that the care home operator would<br />

miss a debt repayment of £26m due<br />

on Friday after months of talks with<br />

its lenders.<br />

But Four Seasons, which is<br />

owned by private equity group<br />

Terra Firma, is likely to avert the<br />

risk of not meeting the deadline<br />

by agreeing an extension. An announcement<br />

on a potential deal<br />

could come as early as Monday,<br />

the people said, but they added<br />

that there was no certainty of a<br />

deal.<br />

The healthcare regulator gave<br />

both parties until Monday to come<br />

up with an agreed plan to avert<br />

the largest care homes collapse<br />

in six years after Southern Cross<br />

went bust.<br />

“[Four Seasons] is highly unlikely<br />

to be repaying the interest,”<br />

said a senior person close to the<br />

care home operator.<br />

A person close to H/2 added<br />

that Four Seasons had told the<br />

lender “they don’t have cash to<br />

pay it”. He added that H/2 and<br />

Four Seasons were working on an<br />

agreement that would mean Four<br />

Seasons would not need to pay interest<br />

until the spring. This would<br />

allow more time for the parties to<br />

negotiate a restructuring of the<br />

business.<br />

Even missing the payment this<br />

week would be unlikely to push<br />

the business into administration<br />

owing to a 30-day “grace period”.<br />

Four Seasons has struggled<br />

under a £525m debt burden, which<br />

stems from the acquisition of the<br />

business by Terra Firma. So far<br />

this year, Four Seasons has posted<br />

losses of more than £60m.<br />

Terra Firma, led by City financier<br />

Guy Hands, bought Four<br />

Seasons in 2012 for £825m in what<br />

was regarded as a bet in the growth<br />

of the elderly care sector. Since<br />

then the sector has come under<br />

huge pressures, partly as a result of<br />

rising costs of labour and government<br />

cuts. Terra Firma has already<br />

incurred losses of about £450m on<br />

the business.<br />

H/2, whose chief executive is<br />

former Lehman Brothers banker<br />

Spencer Haber, has in the past year<br />

purchased most of Four Seasons’ debt.<br />

A disagreement over the restructuring<br />

of the debt is not the only<br />

dispute between the parties. Terra<br />

Firma and H/2 are also fighting<br />

over control of 24 care homes. More<br />

recently H/2 said it was willing to<br />

“agree to disagree” on the ownership<br />

of the homes as a way to unlock<br />

talks. A trial is expected next year.<br />

China’s ethical bonds...<br />

Continued from page A5<br />

bonds as a way of refinancing loans<br />

made to environmental projects under<br />

the China Banking Regulatory<br />

Commission’s green credit directive<br />

in 2012, which urged banks to promote<br />

green credit.<br />

The CBRC is now encouraging<br />

banks to issue green bonds, she said;<br />

“the banks want to issue bonds because<br />

their tenor is longer” than<br />

the maturing loans they needed to<br />

refinance.<br />

Yao Wang, director-general of Beijing’s<br />

International Institute of Green<br />

Finance, said: “Before 2015 we didn’t<br />

label the bonds but they were actually<br />

issued for green purposes. Last year we<br />

started labelling.”<br />

The International Capital Markets<br />

Association’s green bond principles<br />

recommend that, when issuers intend<br />

to use the proceeds of the bond<br />

for refinancing, they should “provide<br />

an estimate of the share of financing<br />

versus refinancing” and “clarify which<br />

investments or project portfolios may<br />

be refinanced”.<br />

However, most Chinese green<br />

bonds issued to date are not listed on<br />

international green bond exchanges,<br />

where issuers can publish documentation<br />

including setting out how they intend<br />

to use the proceeds, although more<br />

recently issuers have begun to do this.<br />

In October ICBC raised its inaugural<br />

green bond with a $1bn,<br />

dual-tranche deal which is listed on<br />

the Luxembourg Stock Exchange’s<br />

green platform. The bond’s paperwork<br />

says the proceeds will be used for “the<br />

financing and/or refinancing of eligible<br />

green assets”.<br />

Other bonds’ documentation cites<br />

projects which are already up and running<br />

as being among the destinations<br />

for the finance raised.<br />

Chinese banks are particularly well<br />

placed to issue green bonds because<br />

of their relatively high credit ratings<br />

in comparison with many corporates,<br />

Ms Wang said, predicting that Chinese<br />

bond issuers will increasingly invest<br />

the proceeds of their green financeraising<br />

abroad.<br />

Ms Wang said she was “sure” that<br />

the Asian Infrastructure Investment<br />

Bank, the rapidly growing China-led<br />

supranational organisation, would issue<br />

green bonds in future. She said they<br />

could also be used to finance the Silk<br />

Road Fund, a state investment vehicle.<br />

Banks in other parts of the world<br />

have also begun to use green bonds<br />

to refinance existing loans, albeit on<br />

a much smaller scale. This autumn,<br />

Barclays became the first bank to issue<br />

a green bond in the UK to fund domestic<br />

assets, pledging to use the proceeds<br />

to refinance a portfolio of residential<br />

mortgages.<br />

Invest in workers, not tax cuts, to boost US productivity<br />

Too often labour has been viewed as a balance sheet cost rather than as an asset<br />

Rana Foroohar<br />

Defenders of proposed tax reform<br />

legislation in the US, a corporate<br />

boondoggle being hashed out<br />

in Congress, insist tax cuts for business<br />

will ultimately be good for labour, since<br />

some of that money would trickle down<br />

in the form of more jobs and higher<br />

wages.<br />

As I have pointed out in previous columns,<br />

there is no evidence to show that<br />

this has happened in at least 20 years.<br />

However, it is also untrue to think of<br />

gains for business and gains for labour<br />

as a zero-sum game. The key to serving<br />

both is not to cut taxes on business<br />

and hope the savings “trickle down”<br />

but to invest in workers in such a way<br />

that productivity percolates up, in the<br />

form of dramatically improved labour<br />

performance that drives more revenue<br />

and higher profits.<br />

“The only way to create good jobs is<br />

operational excellence in businesses,<br />

and operational excellence is driven by<br />

investment in people,” says Zeynep Ton,<br />

an MIT Sloan School of Management<br />

professor. Ms Ton last year started the<br />

Good Jobs Institute to push the idea that<br />

by creating jobs with better than average<br />

pay, regular schedules, worker training<br />

and opportunities for progress, companies<br />

will become more competitive.<br />

It is a point that seems obvious to<br />

everyone but economists. Yet like many<br />

other such ideas, it runs counter to the<br />

strategies of most major multinational<br />

companies in the US and to a slightly<br />

lesser extent the UK.<br />

Particularly over the past 30 years,<br />

labour has been viewed not as an asset<br />

but as a cost on the balance sheet,<br />

something to be managed tightly and<br />

offloaded to cheaper venues abroad or<br />

to technology where possible.<br />

But even before the post-second<br />

world war expansion of US multinationals,<br />

American business was at odds<br />

with labour. One of the country’s first<br />

management gurus was Frederick<br />

Winslow Taylor, whose ideas of “efficiency<br />

theory” held that workers were<br />

more or less a lazy and stupid bunch<br />

who needed to be given rigid, narrow<br />

tasks and closely controlled if business<br />

was to thrive.<br />

“One of the very first requirements<br />

for a man who is fit to handle pig iron as<br />

a regular occupation is that he shall be so<br />

stupid and so phlegmatic that he more<br />

nearly resembles in his mental make-up<br />

the ox,” wrote Taylor.<br />

And we wonder why our labour relations<br />

are so contentious.<br />

Needless to say, Anglo-American<br />

views are quite different than the attitudes<br />

of German companies, which<br />

have workers’ representation on corporate<br />

boards, or Japanese groups<br />

that depend on regular labour input as<br />

part of the kaizen process of continual<br />

improvement. Germany and Japan<br />

have leveraged labour in higher-wage<br />

sectors such as manufacturing most<br />

successfully.<br />

But “good jobs” are possible in<br />

faster growing service industries, too.<br />

Consider retail, a sector which in the<br />

US employs about 9m but on a median<br />

wage of $10.37. Anyone who has spent<br />

time in a mid-market restaurant chain<br />

or a big retail superstore knows how<br />

that is translated into low quality service<br />

that makes you dread the experience.<br />

This, coupled with the ease of online<br />

shopping, is one reason that 6,300<br />

bricks-and-mortar stores closed last<br />

year in the US.<br />

Those that survive, says Ms Ton, are<br />

those that have invested in people, not<br />

only by raising pay but by shifting the<br />

working environment to allow workers<br />

to have more time and control. This in<br />

turn raises their game. There are various<br />

ways to do this. For instance, by employing<br />

more hours of labour than needed<br />

for the expected workload, companies<br />

allow workers to serve their customers<br />

better and allow them the room to<br />

come up with solutions that improve<br />

corporate performance. These are the<br />

small-scale kaizen style improvements<br />

that add up.<br />

Ms Ton says companies like Costco<br />

or the Four Seasons hotel chain, which<br />

are industry leaders, tend to give workers<br />

a lot of freedom to solve problems in<br />

their own way. This amounts to training<br />

on the job across many tasks and skills,<br />

which can raise the productivity, pay<br />

and status of workers, not to mention<br />

their happiness. In November, US<br />

productivity hit a three-year high but<br />

the overall trend has been for growth to<br />

slow, making programmes like this all<br />

the more important.<br />

She cites, for example, QuikTrip, an<br />

Oklahoma-based gas and convenience<br />

store chain that has strong financial<br />

performance and high wages, where the<br />

typical starting salary for clerks is $40,000<br />

per year. “One of my research students<br />

followed employees around and she<br />

could barely keep up, they were doing<br />

so much,” says Ms Ton.<br />

US economy faces a<br />

painful comedown<br />

from its ‘sugar high’<br />

Signs of strength are largely unrelated<br />

to government policy<br />

Lawrence Summers<br />

The approaching end of President<br />

Donald Trump’s first year<br />

in office, another very robust<br />

employment report and a still strong<br />

stock market make it appropriate to<br />

revisit my year-old judgment that<br />

the American economy is enjoying a<br />

sugar high.<br />

Sadly, the best available evidence<br />

suggests that signs of market and economic<br />

strength are largely unrelated<br />

to government policy; that the drivers<br />

of this year’s strong performance<br />

are probably transient; and that<br />

the structural foundation of the US<br />

economy is weakening. In this sense<br />

sugar high remains the right diagnosis<br />

— and tax cuts very much the wrong<br />

prescription.<br />

Growth in the fourth quarter looks<br />

likely to hit 2.3 per cent, marginally<br />

higher than the consensus just before<br />

the 2016 election. Expectations<br />

for next year are only marginally<br />

greater today than they were before<br />

Mr Trump’s victory. So there has been<br />

no substantial lift in the economy.<br />

In fact, the US has trailed the global<br />

economy as other countries, notably<br />

in Europe, have seen greater upward<br />

forecast revisions.<br />

The US stock market has risen by<br />

close to 25 per cent, largely due to<br />

increases in corporate profits this year.<br />

Yet performance is running behind<br />

Japan and Germany, belying the idea<br />

that the market is being driven by USspecific<br />

policy factors.<br />

The suggestion that US fundamentals<br />

have improved is also called into<br />

question by the decline of the dollar,<br />

which has fallen by 8 per cent against<br />

the yen and 7 per cent against the euro<br />

since the Trump win. If something<br />

fundamental had happened to improve<br />

the business environment, we<br />

would have seen capital inflows and<br />

an appreciating dollar.<br />

Of more importance is whether<br />

this growth is sustainable. From the<br />

supply side it is hard to imagine that<br />

an economy starting with 4.1 per cent<br />

unemployment can continue to create<br />

anything like 200,000 jobs a month<br />

when normal growth in the labour<br />

force is in the range of 60,000. From<br />

the demand side, this year’s growth<br />

was driven by a stock market rally that<br />

saw an increase of more than $6tn in<br />

household wealth. Even if the market<br />

holds its level, similar increases cannot<br />

be expected on a regular basis in<br />

the future.

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