BusinessDay 11 Dec 2017
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A6 BUSINESS DAY<br />
C002D5556 Monday <strong>11</strong> <strong>Dec</strong>ember <strong>2017</strong><br />
FT<br />
NATIONAL NEWS<br />
Four Seasons in crunch talks over debt deferral<br />
Deal to extend repayment into next year could be struck as early as Monday<br />
Javier Espinoza<br />
Four Seasons, the care home<br />
operator that looks after<br />
17,000 elderly residents, is in<br />
eleventh hour talks with its largest<br />
creditor, H/2 Capital Partners, that<br />
would allow it to defer a crucial debt<br />
repayment until next year.<br />
Two people familiar with the<br />
talks said it was now “highly likely”<br />
that the care home operator would<br />
miss a debt repayment of £26m due<br />
on Friday after months of talks with<br />
its lenders.<br />
But Four Seasons, which is<br />
owned by private equity group<br />
Terra Firma, is likely to avert the<br />
risk of not meeting the deadline<br />
by agreeing an extension. An announcement<br />
on a potential deal<br />
could come as early as Monday,<br />
the people said, but they added<br />
that there was no certainty of a<br />
deal.<br />
The healthcare regulator gave<br />
both parties until Monday to come<br />
up with an agreed plan to avert<br />
the largest care homes collapse<br />
in six years after Southern Cross<br />
went bust.<br />
“[Four Seasons] is highly unlikely<br />
to be repaying the interest,”<br />
said a senior person close to the<br />
care home operator.<br />
A person close to H/2 added<br />
that Four Seasons had told the<br />
lender “they don’t have cash to<br />
pay it”. He added that H/2 and<br />
Four Seasons were working on an<br />
agreement that would mean Four<br />
Seasons would not need to pay interest<br />
until the spring. This would<br />
allow more time for the parties to<br />
negotiate a restructuring of the<br />
business.<br />
Even missing the payment this<br />
week would be unlikely to push<br />
the business into administration<br />
owing to a 30-day “grace period”.<br />
Four Seasons has struggled<br />
under a £525m debt burden, which<br />
stems from the acquisition of the<br />
business by Terra Firma. So far<br />
this year, Four Seasons has posted<br />
losses of more than £60m.<br />
Terra Firma, led by City financier<br />
Guy Hands, bought Four<br />
Seasons in 2012 for £825m in what<br />
was regarded as a bet in the growth<br />
of the elderly care sector. Since<br />
then the sector has come under<br />
huge pressures, partly as a result of<br />
rising costs of labour and government<br />
cuts. Terra Firma has already<br />
incurred losses of about £450m on<br />
the business.<br />
H/2, whose chief executive is<br />
former Lehman Brothers banker<br />
Spencer Haber, has in the past year<br />
purchased most of Four Seasons’ debt.<br />
A disagreement over the restructuring<br />
of the debt is not the only<br />
dispute between the parties. Terra<br />
Firma and H/2 are also fighting<br />
over control of 24 care homes. More<br />
recently H/2 said it was willing to<br />
“agree to disagree” on the ownership<br />
of the homes as a way to unlock<br />
talks. A trial is expected next year.<br />
China’s ethical bonds...<br />
Continued from page A5<br />
bonds as a way of refinancing loans<br />
made to environmental projects under<br />
the China Banking Regulatory<br />
Commission’s green credit directive<br />
in 2012, which urged banks to promote<br />
green credit.<br />
The CBRC is now encouraging<br />
banks to issue green bonds, she said;<br />
“the banks want to issue bonds because<br />
their tenor is longer” than<br />
the maturing loans they needed to<br />
refinance.<br />
Yao Wang, director-general of Beijing’s<br />
International Institute of Green<br />
Finance, said: “Before 2015 we didn’t<br />
label the bonds but they were actually<br />
issued for green purposes. Last year we<br />
started labelling.”<br />
The International Capital Markets<br />
Association’s green bond principles<br />
recommend that, when issuers intend<br />
to use the proceeds of the bond<br />
for refinancing, they should “provide<br />
an estimate of the share of financing<br />
versus refinancing” and “clarify which<br />
investments or project portfolios may<br />
be refinanced”.<br />
However, most Chinese green<br />
bonds issued to date are not listed on<br />
international green bond exchanges,<br />
where issuers can publish documentation<br />
including setting out how they intend<br />
to use the proceeds, although more<br />
recently issuers have begun to do this.<br />
In October ICBC raised its inaugural<br />
green bond with a $1bn,<br />
dual-tranche deal which is listed on<br />
the Luxembourg Stock Exchange’s<br />
green platform. The bond’s paperwork<br />
says the proceeds will be used for “the<br />
financing and/or refinancing of eligible<br />
green assets”.<br />
Other bonds’ documentation cites<br />
projects which are already up and running<br />
as being among the destinations<br />
for the finance raised.<br />
Chinese banks are particularly well<br />
placed to issue green bonds because<br />
of their relatively high credit ratings<br />
in comparison with many corporates,<br />
Ms Wang said, predicting that Chinese<br />
bond issuers will increasingly invest<br />
the proceeds of their green financeraising<br />
abroad.<br />
Ms Wang said she was “sure” that<br />
the Asian Infrastructure Investment<br />
Bank, the rapidly growing China-led<br />
supranational organisation, would issue<br />
green bonds in future. She said they<br />
could also be used to finance the Silk<br />
Road Fund, a state investment vehicle.<br />
Banks in other parts of the world<br />
have also begun to use green bonds<br />
to refinance existing loans, albeit on<br />
a much smaller scale. This autumn,<br />
Barclays became the first bank to issue<br />
a green bond in the UK to fund domestic<br />
assets, pledging to use the proceeds<br />
to refinance a portfolio of residential<br />
mortgages.<br />
Invest in workers, not tax cuts, to boost US productivity<br />
Too often labour has been viewed as a balance sheet cost rather than as an asset<br />
Rana Foroohar<br />
Defenders of proposed tax reform<br />
legislation in the US, a corporate<br />
boondoggle being hashed out<br />
in Congress, insist tax cuts for business<br />
will ultimately be good for labour, since<br />
some of that money would trickle down<br />
in the form of more jobs and higher<br />
wages.<br />
As I have pointed out in previous columns,<br />
there is no evidence to show that<br />
this has happened in at least 20 years.<br />
However, it is also untrue to think of<br />
gains for business and gains for labour<br />
as a zero-sum game. The key to serving<br />
both is not to cut taxes on business<br />
and hope the savings “trickle down”<br />
but to invest in workers in such a way<br />
that productivity percolates up, in the<br />
form of dramatically improved labour<br />
performance that drives more revenue<br />
and higher profits.<br />
“The only way to create good jobs is<br />
operational excellence in businesses,<br />
and operational excellence is driven by<br />
investment in people,” says Zeynep Ton,<br />
an MIT Sloan School of Management<br />
professor. Ms Ton last year started the<br />
Good Jobs Institute to push the idea that<br />
by creating jobs with better than average<br />
pay, regular schedules, worker training<br />
and opportunities for progress, companies<br />
will become more competitive.<br />
It is a point that seems obvious to<br />
everyone but economists. Yet like many<br />
other such ideas, it runs counter to the<br />
strategies of most major multinational<br />
companies in the US and to a slightly<br />
lesser extent the UK.<br />
Particularly over the past 30 years,<br />
labour has been viewed not as an asset<br />
but as a cost on the balance sheet,<br />
something to be managed tightly and<br />
offloaded to cheaper venues abroad or<br />
to technology where possible.<br />
But even before the post-second<br />
world war expansion of US multinationals,<br />
American business was at odds<br />
with labour. One of the country’s first<br />
management gurus was Frederick<br />
Winslow Taylor, whose ideas of “efficiency<br />
theory” held that workers were<br />
more or less a lazy and stupid bunch<br />
who needed to be given rigid, narrow<br />
tasks and closely controlled if business<br />
was to thrive.<br />
“One of the very first requirements<br />
for a man who is fit to handle pig iron as<br />
a regular occupation is that he shall be so<br />
stupid and so phlegmatic that he more<br />
nearly resembles in his mental make-up<br />
the ox,” wrote Taylor.<br />
And we wonder why our labour relations<br />
are so contentious.<br />
Needless to say, Anglo-American<br />
views are quite different than the attitudes<br />
of German companies, which<br />
have workers’ representation on corporate<br />
boards, or Japanese groups<br />
that depend on regular labour input as<br />
part of the kaizen process of continual<br />
improvement. Germany and Japan<br />
have leveraged labour in higher-wage<br />
sectors such as manufacturing most<br />
successfully.<br />
But “good jobs” are possible in<br />
faster growing service industries, too.<br />
Consider retail, a sector which in the<br />
US employs about 9m but on a median<br />
wage of $10.37. Anyone who has spent<br />
time in a mid-market restaurant chain<br />
or a big retail superstore knows how<br />
that is translated into low quality service<br />
that makes you dread the experience.<br />
This, coupled with the ease of online<br />
shopping, is one reason that 6,300<br />
bricks-and-mortar stores closed last<br />
year in the US.<br />
Those that survive, says Ms Ton, are<br />
those that have invested in people, not<br />
only by raising pay but by shifting the<br />
working environment to allow workers<br />
to have more time and control. This in<br />
turn raises their game. There are various<br />
ways to do this. For instance, by employing<br />
more hours of labour than needed<br />
for the expected workload, companies<br />
allow workers to serve their customers<br />
better and allow them the room to<br />
come up with solutions that improve<br />
corporate performance. These are the<br />
small-scale kaizen style improvements<br />
that add up.<br />
Ms Ton says companies like Costco<br />
or the Four Seasons hotel chain, which<br />
are industry leaders, tend to give workers<br />
a lot of freedom to solve problems in<br />
their own way. This amounts to training<br />
on the job across many tasks and skills,<br />
which can raise the productivity, pay<br />
and status of workers, not to mention<br />
their happiness. In November, US<br />
productivity hit a three-year high but<br />
the overall trend has been for growth to<br />
slow, making programmes like this all<br />
the more important.<br />
She cites, for example, QuikTrip, an<br />
Oklahoma-based gas and convenience<br />
store chain that has strong financial<br />
performance and high wages, where the<br />
typical starting salary for clerks is $40,000<br />
per year. “One of my research students<br />
followed employees around and she<br />
could barely keep up, they were doing<br />
so much,” says Ms Ton.<br />
US economy faces a<br />
painful comedown<br />
from its ‘sugar high’<br />
Signs of strength are largely unrelated<br />
to government policy<br />
Lawrence Summers<br />
The approaching end of President<br />
Donald Trump’s first year<br />
in office, another very robust<br />
employment report and a still strong<br />
stock market make it appropriate to<br />
revisit my year-old judgment that<br />
the American economy is enjoying a<br />
sugar high.<br />
Sadly, the best available evidence<br />
suggests that signs of market and economic<br />
strength are largely unrelated<br />
to government policy; that the drivers<br />
of this year’s strong performance<br />
are probably transient; and that<br />
the structural foundation of the US<br />
economy is weakening. In this sense<br />
sugar high remains the right diagnosis<br />
— and tax cuts very much the wrong<br />
prescription.<br />
Growth in the fourth quarter looks<br />
likely to hit 2.3 per cent, marginally<br />
higher than the consensus just before<br />
the 2016 election. Expectations<br />
for next year are only marginally<br />
greater today than they were before<br />
Mr Trump’s victory. So there has been<br />
no substantial lift in the economy.<br />
In fact, the US has trailed the global<br />
economy as other countries, notably<br />
in Europe, have seen greater upward<br />
forecast revisions.<br />
The US stock market has risen by<br />
close to 25 per cent, largely due to<br />
increases in corporate profits this year.<br />
Yet performance is running behind<br />
Japan and Germany, belying the idea<br />
that the market is being driven by USspecific<br />
policy factors.<br />
The suggestion that US fundamentals<br />
have improved is also called into<br />
question by the decline of the dollar,<br />
which has fallen by 8 per cent against<br />
the yen and 7 per cent against the euro<br />
since the Trump win. If something<br />
fundamental had happened to improve<br />
the business environment, we<br />
would have seen capital inflows and<br />
an appreciating dollar.<br />
Of more importance is whether<br />
this growth is sustainable. From the<br />
supply side it is hard to imagine that<br />
an economy starting with 4.1 per cent<br />
unemployment can continue to create<br />
anything like 200,000 jobs a month<br />
when normal growth in the labour<br />
force is in the range of 60,000. From<br />
the demand side, this year’s growth<br />
was driven by a stock market rally that<br />
saw an increase of more than $6tn in<br />
household wealth. Even if the market<br />
holds its level, similar increases cannot<br />
be expected on a regular basis in<br />
the future.