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First Healthcare Compliance CONNECT- December 2017

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®<br />

<strong>CONNECT</strong><br />

An Exclusive Monthly Publication for Clients<br />

NEW<br />

Medicare<br />

Beneficiary<br />

Identifier<br />

Listen<br />

and Learn<br />

Podcasts!<br />

<strong>December</strong> <strong>2017</strong><br />

CMS Emergency<br />

Program<br />

Moving Ahead<br />

with MACRA


Important <strong>Compliance</strong> Dates<br />

January<br />

1<br />

January<br />

1<br />

July<br />

1<br />

October<br />

2<br />

November<br />

15<br />

<strong>December</strong><br />

1<br />

<strong>December</strong><br />

February<br />

15<br />

<strong>2017</strong> EHR Stage 2 Medicaid reporting period is a minimum of any<br />

continuous 90 days between January 1 and <strong>December</strong> 31, <strong>2017</strong>.<br />

<strong>2017</strong> EHR Stage 3 Medicaid (for all new and returning participants)<br />

reporting period is a minimum of any continuous 90 days between<br />

January 1 and <strong>December</strong> 31, <strong>2017</strong>.<br />

Beginning July 1, <strong>2017</strong>, practitioners in 9 states are required to<br />

report claims data on post-operative visits furnished during the<br />

global period of specified procedures using CPT code 99024.<br />

October 2, <strong>2017</strong> is the last possible day to begin collecting MACRA<br />

performance data.<br />

There are 17 Provider types that must comply with the CMS<br />

Emergency Preparedness Rule by November 15, <strong>2017</strong>.<br />

Virtual Group submissions due to CMS via email to<br />

MIPS_VirtualGroups@cms.hhs.gov by <strong>December</strong> 1, <strong>2017</strong>.<br />

<strong>December</strong> 15, <strong>2017</strong> is the new extended deadline for electronic<br />

submission of OSHA 300/300A Illness and Injury forms for required<br />

establishments.<br />

In This Issue:<br />

Important <strong>Compliance</strong> Dates<br />

Happy Holidays!<br />

Latest System Updates<br />

Moving Ahead with MACRA<br />

2<br />

<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2017</strong>


Happy Holidays!<br />

Our team at <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong><br />

wishes you the Happiest of Holidays!<br />

Please enjoy one set of complimentary<br />

compliance posters available from our store at<br />

1sthcc.com/shop<br />

Use coupon code:<br />

TISTHESEASON<br />

Are you a <strong>Compliance</strong> Ninja?<br />

Our monthly <strong>Compliance</strong> Ninja Super User will be selected<br />

by our client services team beginning in January 2018.<br />

You’ll get the honor of the title and cool swag too!<br />

Is your practice ready for the new Medicare Beneficiary Identifier?<br />

Qualifying Events that Trigger COBRA Benefits<br />

CMS Emergency Preparedness Program<br />

Upcoming Webinar Calendar<br />

Contact Toll Free: 888-54-FIRST 3


Latest System Updates<br />

Training Zone<br />

Employee /<br />

Training Zones<br />

OSHA / HIPAA<br />

Zones<br />

Employee /<br />

Training Zones<br />

User Setup<br />

Vendor Zone<br />

Changed Employee view so assignments are still available<br />

past the expiration date if the training has not been<br />

completed.<br />

New option in annual training requirements allowing<br />

employers to turn off the CMS requirement on a per<br />

employee basis.<br />

Added “In Progress” status to the dashboard and changed<br />

the overall status to include “In Progress” items in the<br />

determination.<br />

Added ability for supervisors to specify which individual<br />

managers can assign training to employees.<br />

Implemented new password viewing policy for greater<br />

account security.<br />

Added the ability to enter notes about vendor contracts.<br />

Employee Zone<br />

Added Certification column to the Employee Zone grid and<br />

summary information to the grid at the top of the zone.<br />

In observance of the holidays, our offices will be closed:<br />

Friday, <strong>December</strong> 22, <strong>2017</strong><br />

Monday, <strong>December</strong> 25, <strong>2017</strong><br />

Friday, <strong>December</strong> 29, <strong>2017</strong><br />

Monday, January 1, 2018<br />

4<br />

<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2017</strong>


Get the eBook!<br />

Are you ready for MACRA?<br />

It’s important to understand how MACRA and the final rule published on November<br />

2, <strong>2017</strong>, will impact your bottom line when it goes into effect on January 1, 2018.<br />

Get help and determine your best course of action!<br />

®<br />

Moving Ahead<br />

with MACRA<br />

Learn more about getting on<br />

track with MACRA:<br />

• Common Misconceptions<br />

• MIPS Hurdles<br />

• Creating a MIPS Action Plan<br />

By Julie Sheppard, BSN, JD, CHC<br />

Download your copy today!<br />

Contact Toll Free: 888-54-FIRST 5


By Jill Brooks, MD, CHCO<br />

Preventing identity theft continues to be a major focus of the<br />

Social Security Administration and the Center of Medicare and<br />

Medicaid Services (CMS). Beginning April 2018, Medicare cards<br />

will no longer contain Social Security Numbers (SSN) as part of<br />

the Social Security Number Initiative (SSNI) and Medicare Access<br />

and CHIP Reauthorization Act (MACRA). Instead, Medicare<br />

beneficiaries will be assigned a new randomly generated individually<br />

identifiable number— the Medicare Beneficiary Identifier<br />

(MBI). Accordingly, your practice management systems must<br />

be updated to accept and protect the confidentiality of these new<br />

MBI numbers.<br />

Educational materials are now available for providers to help educate<br />

their Medicare patients on the new MBI: a poster, flyer and<br />

a tear off. CMS emphasizes that beneficiaries must be assured<br />

that benefits are not changing, only their identifier number. All<br />

existing cards will be replaced and mailed to beneficiaries by<br />

April 2019. Once the new MBI card is received, the beneficiary<br />

should use it instead of the old card with the SSN-based Health<br />

Insurance Claim Number (HICN), however either number should<br />

be accepted by the provider until <strong>December</strong> 31, 2019. During the<br />

transition period of April 1, 2018 to <strong>December</strong> 31, 2019, providers<br />

may submit claims using the MBI or the Health Insurance Claim<br />

Number (HICN). Following the transition period, only a few exceptions<br />

will exist to allow for submissions containing any identifier<br />

other than the MBI:<br />

• MBI or HICN will be allowed for Medicare plan or fee-for-service<br />

appeals<br />

• HICN will continue to be used for Medicare adjustments and<br />

reports<br />

• For a fee- for-service claims status query, a date of service<br />

prior to Jan 1, 2020 will allow use of MBI or HICN but after<br />

that date only the MBI can be used<br />

• MBI or HICN may be used on claims for services as an inpatient,<br />

for home-health care or in a religious, non-medical<br />

healthcare institution that begin before and end after the date<br />

of transition.<br />

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<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2017</strong>


Regardless of the 2019 deadline, providers should be proactive<br />

in compiling the MBIs assigned to their patients. An MBI<br />

look-up tool is available to providers who sign up on their state<br />

Medicare Administrative Contractor (MAC) provider portal.<br />

Beginning October 2018, the new MBI number for the beneficiary<br />

will also be included on each electronic remittance advice<br />

(835) transaction. Another ardent step is to begin identifying<br />

any Railroad Retirement Beneficiaries by their cards which will<br />

continue to display the RRB logo and Railroad Retirement Board<br />

(RRB) at the bottom. Due to the fact that the randomly generated<br />

MBI number will not be unique for a RRB member, your<br />

process must be able to determine RRB status simply based on<br />

their card, in order to properly direct claims to the RRB Specialty<br />

Medicare Administrative Contractor (SMAC).<br />

What specific changes need to be implemented for the MBI to<br />

be accepted by your practice management system?<br />

• There will be 11 randomly generated characters<br />

• Alphanumeric (0-9 and uppercase letters excluding S, L, O,<br />

I, B, Z)<br />

• 2nd, 5th, 8th, and 9th characters will always be a letter<br />

• 1st, 4th, 7th, 10th, and 11th characters will always be a<br />

number.<br />

• 3rd and 6th characters will be a letter or a number<br />

• The dashes are not part of the MBI<br />

• Read and accept the MBI on electronic remittance advice<br />

transaction (835)<br />

Another consideration for providers is private insurance claims.<br />

Private payers do not need to use the new MBI unless if it’s<br />

secondary insurance for a Medicare transaction that would<br />

currently use the HCIN. Only those private payer member IDs<br />

based on whole or part of the SSN will need to be changed. The<br />

ultimate goal is to prevent the continuation of healthcare fraud<br />

by protecting the identity of all individuals.<br />

New Card! New Number!<br />

Mailing<br />

in 2018<br />

Current Medicare Card<br />

NEW Medicare Card<br />

CMS Product No. 12009-P<br />

September <strong>2017</strong><br />

Contact Toll Free: 888-54-FIRST 7


Spotlight<br />

Sheba Vine, JD, CPCO talks about Qualifying Events that<br />

Trigger COBRA Benefits.<br />

COBRA is a federal law and is short for the Consolidated<br />

Omnibus Budget Reconciliation Act of 1985. COBRA applies to<br />

employers with 20 or more employees that offer group health<br />

plans. COBRA provides the right to continue coverage in an<br />

employer group plan in certain instances.<br />

If an individual elects COBRA coverage, then he or she is<br />

required to pay the full premium at the group plan rate. In<br />

addition to the premium, the employer can charge a 2%<br />

administration fee.<br />

When determining if an employer has to comply with COBRA,<br />

it must have at least 20 employees. To determine this, both<br />

full-time and part-time employees are counted. A part-time<br />

employee only counts as a fraction, equal to the number of<br />

hours that the part-time employee worked divided by the<br />

hours an employee must work to be considered full time. If<br />

the employer doesn’t have 20 employees, then it is exempt<br />

from COBRA. But many states have a continuing coverage<br />

law that is similar to COBRA. These are referred to as the<br />

mini-COBRA laws.<br />

Under COBRA only qualified beneficiaries have the benefits of<br />

COBRA. A qualified beneficiary is anyone that participates in<br />

the employer sponsored group health plan. This includes all<br />

employees that participate in the group plan, spouses and any<br />

dependent children. It is important to note that the individual<br />

must be covered by the plan on the day before an event that<br />

causes loss of coverage.<br />

There are instances where COBRA benefits would not apply<br />

such as an employee who is not eligible to participate or an<br />

employee who has declined to participate in the health plan.<br />

There are notices that the employer is required to provide under<br />

COBRA. A general notice of COBRA rights must be provided<br />

to covered employees and spouses, within the first 90 days of<br />

coverage under the plan. Employers usually include this notice<br />

in the Summary Plan Description. There is also the election<br />

notice, which describes the right to COBRA continuation coverage<br />

and how to make an election when there is a qualifying<br />

event that causes an employee and his or her family members<br />

to lose health coverage. A qualifying event triggers the right<br />

to COBRA coverage which includes: 1) an employee’s voluntary<br />

or involuntary termination of employment, unless it is due<br />

to the employee’s gross misconduct. Although COBRA does<br />

not define what counts as gross misconduct, many states<br />

refer to the definition provided under the respective state’s<br />

unemployment laws; 2) reduction in hours of employment if<br />

it effects their eligibility under the health plan; 3) divorce or<br />

legal separation of the spouse from the covered employee;<br />

4) an employee’s entitlement to Medicare; 5) the death of a<br />

covered employee; and 6) the loss of dependent status, for<br />

example, when a dependent reaches an age that no longer<br />

qualifies them for coverage under the parent’s health plan.<br />

An individual that elects coverage under COBRA can stay on<br />

the employer’s group health plan for a maximum of 18 or 36<br />

months, depending on the type of qualifying event.<br />

Now that we know what events trigger COBRA, let’s talk<br />

about COBRA and FMLA. FMLA applies to employers with 50<br />

or more employees and it provides up to 12 weeks unpaid job<br />

protected leave for an employee’s serious health condition, for<br />

the birth, adoption, or foster of a child, or for the employee to<br />

care for a family member’s serious health condition. It also<br />

applies for qualifying military leaves which provides for 26<br />

weeks of unpaid job protected leave. For an employee to be<br />

Listen to the <strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong> podcast!<br />

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eligible for these FMLA benefits, the employee must have worked for the employer for 12 months and have worked at least 1250<br />

hours.<br />

During any FMLA leave, an employer must maintain the employee’s coverage under any group health plan. Employer contributions<br />

must be the same as if the employee had continued to work his/her normal schedule. This means that if the health plan requires<br />

an employee to work 30 hours a week to maintain coverage, and if that employee goes out on FMLA leave for 12 weeks, then<br />

although the employee is not meeting his 30-hour requirement, the employer is legally required to continue the employee’s health<br />

coverage. If the employee fails to pay any premium amount to keep up the health insurance then the employer may terminate<br />

coverage provided that it gives advance written notice to the employee.<br />

What if the employee in this example needs to extend his or her leave beyond the 12 weeks that FMLA provides, due to a disability<br />

accommodation under the Americans with disability act? What happens to their health coverage? In this case, the employer is no<br />

longer required to maintain health insurance as FMLA benefits have ended and if they have a 30 hour a week eligibility requirement<br />

then this is not being met so health insurance cannot continue. At this juncture, there is a qualifying event because there is<br />

a reduction in hours and the employer is required to provide a COBRA election notice informing the employee and other qualified<br />

beneficiaries of their right to continue coverage through COBRA.<br />

What if the employee suffers a job-related illness or injury and is placed on a worker’s compensation leave of absence? If the<br />

employer has to comply with FMLA and the employee is eligible, the leave may come covered under FMLA and the employer<br />

would be required to continue health insurance coverage. But what if the employer does not have 50 or more employees to come<br />

under FMLA and there is no state law equivalent? <strong>First</strong> the employer should review the health plan requirements to determine if<br />

coverage extends through a workers’ compensation leave. If the plan requires certain hours of work to be met each week, then<br />

the employee would be ineligible for coverage. Due to the reduction in hours, this would be a qualifying event that triggers COBRA<br />

and the employer would be required to provide the individual with an election notice.<br />

<strong>Compliance</strong> with COBRA is as simple as providing the right notices and understanding when COBRA benefits are triggered. But if<br />

the employer fails to notify individuals of their rights to continue coverage, then this single error can expose the employer to lawsuits<br />

with huge penalties and attorney’s fees. It is critical to ensure employer obligations are followed. For more information visit the<br />

Department of Labor’s website where you can find sample general and election COBRA notices.<br />

Check out some of our other great resources to answer your FMLA and employee benefits questions!<br />

Contact Toll Free: 888-54-FIRST 9


Join us on Social Media!<br />

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Contact Toll Free: 888-54-FIRST 11


Join Us for These Upcoming<br />

Learning Oportunities!<br />

Complimentary CEU Webinars<br />

January 9th @ 12pm ET<br />

Strategic Planning To Action: Becoming<br />

a Culturally Competent Organization<br />

Dawn Cooper<br />

The Arc of the United States<br />

January 23rd @ 12pm ET<br />

Red Flag Rule - HIPAA <strong>Compliance</strong><br />

Todd Sexton<br />

Identillect Technologies<br />

Listen and Learn Podcasts<br />

Featured January 16th<br />

Unauthorized Access<br />

Ray Ribble<br />

SPHER, Inc.<br />

Featured January 30th<br />

Security Management in<br />

<strong>Healthcare</strong> Facilities<br />

Steven S. Wilder, BA, CHSP, STS<br />

Sorensen Wilder and Associates<br />

Now available in our training zone!<br />

CEUs from the following organizations:<br />

AAPC<br />

ADCA<br />

AHCAE<br />

AHIMA<br />

APMBA<br />

ARHCP<br />

HBMA<br />

MAB<br />

NAMAS<br />

NHCLA<br />

PAHCOM<br />

PAHCS<br />

PHIA<br />

PMI<br />

PMRNC<br />

POMAA<br />

Contact our Client Services Team with any questions!<br />

888.54.FIRST or clientservices@1sthcc.com<br />

12<br />

<strong>First</strong> <strong>Healthcare</strong> <strong>Compliance</strong>, LLC © <strong>2017</strong>

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