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COVER STORY<br />

MARKET LEADING RISK<br />

MANAGEMENT SOFTWARE<br />

Interview with Thomas Keegan,<br />

Chairman of SHIELD International and<br />

Paul Cottrell, Managing Partner p.06<br />

INTERVIEW OF THE MONTH<br />

GOOD COMPANIES ARE MADE<br />

UP OF GOOD PEOPLE<br />

Interview with Christian Magro, CEO<br />

Magro Brothers p.12<br />

CRM<br />

YOUR TRANSFORMATION<br />

STARTS HERE<br />

Peter Sammut Briffa, Senior Consultant<br />

at KPMG Crimsonwing Malta,<br />

introduces Microsoft Dynamics 365 p.20<br />

INTERVIEW OF THE MONTH<br />

INNOVATING, CREATING<br />

& GROWING BUSINESSES<br />

<strong>MBR</strong> speaks with Dr. Adrian Attard Trevisan,<br />

Umana Medical Technologies p.30<br />

MALTA BUSINESS REVIEW<br />

<strong>ISSUE</strong> <strong>38</strong> | 2018<br />

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Together we thrive


your perfect atmosphere<br />

Malta Business Review<br />

CONTENTS<br />

Issue <strong>38</strong><br />

6<br />

6<br />

EXCLUSIVE INTERVIEW OF THE MONTH<br />

30 INNOVATING, CREATING & GROWING<br />

BUSINESSES<br />

<strong>MBR</strong> speaks with Dr. Adrian Attard Trevisan, Umana<br />

Medical Technologies<br />

iGAMING<br />

34 BTOBET AND SPINOMENAL NEW PARTNERS<br />

IN IGAMING<br />

Spinomenal has interesting set of games and is<br />

enthusiastic about integrating their content onto<br />

BtoBet’s platform<br />

COVER STORY<br />

06 MARKET LEADING RISK MANAGEMENT SOFTWARE<br />

Interview with Thomas Keegan, Chairman of SHIELD<br />

International and Paul Cottrell, Managing Partner<br />

INTERVIEW OF THE MONTH<br />

12 GOOD COMPANIES ARE MADE UP OF<br />

GOOD PEOPLE<br />

As Christian Magro takes over the helm at Magro Brothers,<br />

<strong>MBR</strong> interviews the new CEO of one of Malta’s largest food<br />

manufacturing companies<br />

ERC FEATURE STORIES<br />

14 LOOKING FOR ONE THING: FINDING ANOTHER<br />

Prof. Yael Hanein and researcher Ohid Yaqub duscuss ERC<br />

R&D investments, including funding of curiosity-driven<br />

scientific projects<br />

15 WHAT’S UNDER THE SEA<br />

Dr Aaron Micallef talks about MARCAN, the project he<br />

leads which studies the impacts of groundwater on<br />

canyon formation in Malta and New Zealand, helping us<br />

understanding the forces that shape the Earth’s landscapes<br />

LIFESTYLE<br />

18 HAPPINESS IS THE KEY TO SUCCESS<br />

Sir Richard Branson’s fantastic piece about happiness and<br />

mental health problems that alter their outlook on life<br />

CRM<br />

20 YOUR TRANSFORMATION STARTS HERE<br />

Peter Sammut Briffa, Senior Consultant at KPMG Crimsonwing<br />

Malta, introduces us to Microsoft Dynamics 365<br />

EDUCATION<br />

26 THE GLOBAL SEARCH FOR EDUCATION:<br />

KNOWLEDGE IN THE AGE OF AI<br />

In Part 2 of this absorbing and highly educational article, CM<br />

Rubin interviews Charles Fadel, author of Four Dimensional<br />

Education: The Competencies Learners Need to Succeed<br />

OUR GOLDEN PARTNERS<br />

12<br />

20<br />

FEATURE STORIES, INTERVIEWS &<br />

REPORTS<br />

37 GOOD ENOUGH IS FINE FOR GETTING<br />

STARTED BUT IT’S NOT A WORTHY GOAL<br />

John Paul Abela interviews Graziella Galdes, owner<br />

of Gilda<br />

42 PAYM€QUALLY TOWARDS EQUAL PAY FOR<br />

WOMEN AND MEN<br />

Renee Laiviera, Commission for the Promotion of<br />

Equality (NCPE) examines the Gender Pay Gap issue<br />

and recent achievements<br />

46 POLITICO GLOBAL POLICY LAB: BREXIT<br />

A unique double page feature about BREXIT and the<br />

future of the British Economy<br />

48 ASSET MANAGERS WANT THEIR ORDER<br />

MANAGEMENT AND PORTFOLIO<br />

MANAGEMENT TO BE ONE<br />

Celent has released a new report titled “Asset Managers<br />

Want Their Order Management and Portfolio<br />

Management to be One.<br />

49 ANTI-MONEY LAUNDERING CONFERENCE<br />

The Malta Institute of Accountants will be organising<br />

a conference about the recently enacted ‘Anti-<br />

Money Laundering Directive’.<br />

50 LAUNCH OF THE MULTIPLE HIGHER<br />

EDUCATIONAL INSTITUTIONS<br />

An insight into the new Masters in Entrepreneurship<br />

(MHEI-ME) on-line programme recently launched<br />

led by Advenio eAcademy with the participation of<br />

another five European HEIs<br />

18<br />

37<br />

4


MALTA<br />

BUSINESS REVIEW<br />

EDITORIAL<br />

Malta Business Review<br />

It seems that 2017 has flown past by so fast, that we have completed<br />

buried it. Was it a good one? I do not know. Many significant occurrences<br />

have left their mark, maybe even scars. Yet it appears that everything<br />

happened at such speed that I am not able to really comprehend all the<br />

consequences of everything which happens all around us at increasing<br />

speeds.<br />

PUBLISHER<br />

<strong>MBR</strong> Publications Limited<br />

OFFICES<br />

Highland Apartment - Level 1,<br />

Naxxar Road,<br />

Birkirkara, BKR 9042<br />

+356 2149 7814<br />

EDITOR<br />

Martin Vella<br />

TECHNICAL ADVISOR<br />

Marcelle D’Argy Smith<br />

SALES DIRECTOR<br />

Margaret Brincat<br />

DESIGN<br />

<strong>MBR</strong> Design<br />

ADVERTISING<br />

Call: 9940 6743 or 9926 0163/4/6;<br />

Email: margaret@mbrpublications.net<br />

or admin@mbrpublications.net<br />

CONTRIBUTORS<br />

J. P. Abela; Kellen Black; Sir Richard Branson<br />

(VIRGIN); Dr Aaron Micallef; Antoine Bonello;<br />

Mark Anthony Camilleri; George Carol; Charlie<br />

Cooper; Jean Paul Demajo; Yael Hanein; Anna<br />

Karlsson; Marcela Kunva; Renee Laiviera;<br />

Michele Pace; F. John Reh; Mark Scott; David<br />

Wine/Charles Fadel, C. M. RUBIN; Ohid Yaqub.<br />

SPECIAL THANKS<br />

CELENT; DOI; European Parliament Information<br />

Office in Malta; European Parliament, Directorate-<br />

General for Communication; European Research<br />

Council; Ministry for Education & Employment;<br />

Jobsplus; KPMG Crimsonwing Malta; MISCO; OPR;<br />

POLITICO SPRL; SHIELD Consultants Ltd; Taylor<br />

& Francis Group; The Malta Independent on<br />

Sunday; The Parliamentary Secretariat For<br />

Financial Services, Digital Economy And<br />

Innovation; Politico Global Policy Lab; Price<br />

WaterhouseCoopers; WAR CHEST;<br />

PRINT PRODUCTION<br />

Printit<br />

QUOTE OF THE MONTH<br />

"I am not someone who is ashamed of my past.<br />

I'm actually really proud. I know I made a lot of<br />

mistakes, but they, in turn, were my life lessons."<br />

Drew Barrymore<br />

Disclaimer<br />

All rights reserved. No part of this work covered by copyright may<br />

be reproduced or copied and reproduction in whole or part is strictly<br />

prohibited without written permission of the publisher. All content<br />

material available on this publication is duly protected by Maltese<br />

and International Law. No person, organisation, other publisher or<br />

online web content manager should rely, or on any way act upon<br />

any part of the contents of this publication, whether that information<br />

is sourced from the website, magazine or related product without<br />

first obtaining the publisher’s consent. The opinions expressed in the<br />

Malta Business Review are those of the authors or contributors, and<br />

are not necessarily those of the editor or publisher.<br />

Talk to us:<br />

E-mail: martin@mbrpublications.net<br />

Twitter: @<strong>MBR</strong>Publications<br />

Facebook: www.facebook.com/MaltaBusinessReview<br />

For the first time – after almost 45 years – I had this feeling of anxiety<br />

or "angst" about our future. Looking at all the dramatic changes in<br />

society, technology, politics and nature which are all affecting our daily<br />

lives, a certain feeling of helplessness arises which leaves me very<br />

uncomfortable. The election of Trump was the culmination of many fears<br />

and created a deep, horrible feeling of helplessness like at the time of<br />

the assassination of JFK. Not that the election of Hillary would have been that much better – it is that feeling<br />

of being stuck between a rock and a hard place. It is that uncomfortable sensation of not knowing how to<br />

contribute in a meaningful way to make this world a better one. The most shaking, rocking event in 2017 was<br />

in October, when our fellow International award winning investigative journalist and blogger Daphne Caruana<br />

Galizia was brutally assassinated in a callous devastating car bomb. We still do not know who commissioned<br />

this murder, even though the criminals behind the murder have been caught, thanks to foreign investigators.<br />

No resolutions to be made this year, except that I wish to help those in need more than I did before, act as a<br />

catalyst for peace and yes, start exercising more and wobbling the iron in the gym. It really feels great when you<br />

don't constantly run out of breath anymore! Having had surgery, such event convinced me that finally it would<br />

be a good idea after all to keep in shape and train regularly. Incidentally, I start this year going into another<br />

unwanted surgery due to torn muscles and tendons on my right arm caused by a freak incident. In November<br />

a new gym opened just across the street, so it is very comfortable and excuses are hard to construct. As a result<br />

I hope to be in pretty good shape again – so good that I am considering taking up canoeing and swimming<br />

vigorously this year.<br />

So, taking the murder of prodigious journalist as an episode on its own, the conclusion should be that on the<br />

bottom line it was a turbulent year in terms of politics and good in terms of business. Socioeconomic changes<br />

are happening at an ever increasing pace which makes it hard to keep up. One week after Trumps inauguration<br />

Werner E Jung wrote in one of his inspiring contributions in the Malta Business Review entitled "Who is afraid of<br />

the Twitter Man?". The opening paragraph read: "While there is a lonely man in the White house disseminating<br />

his wisdom via Twitter to the hostile world around him, (bad, very bad media) there are more and more people<br />

in the US taking to the streets in protest and journalists scrutinizing and criticizing him. One can only hope that<br />

these opposition movements and the protests will go on and that especially the younger generations keep<br />

pushing ahead. It is time for civil disobedience and for damage control. Hopefully complacency will not gain<br />

the upper hand over time, meaning that we will all soon be getting used to this type of madness. The sixties<br />

have shown that "democracy is in the streets" – it is now time for a revival, so it appears." Some time ago I<br />

reached the conclusion that Trump is a (mixed) blessing for this world after all. He exemplifies the hypocrisy,<br />

scrupulousness and shamelessness of the political and financial "elite" of this world. And he is taking everything<br />

to a new height, where even the dumbest in this world are beginning to wake up. It seems it really needed a<br />

turkey like him to open the eyes. As a result more and more so called influential people are being unmasked.<br />

Luckily this is happening in the US where there is a long democratic history and the necessary checks and<br />

balances. I am certain he would love to be an Emperor like Napoleon. Things are going in the right direction, I<br />

believe – slower, of course, than we would like it to happen.<br />

In Europe we see a change of guards in politics and younger people are taking over the helm. After all they<br />

are the ones who should mould their future and perhaps, these events were the triggers for me come around<br />

full circle from the '82 student I used to be. So it feels, at least; I am sure there are some different nuances to<br />

this by now, shaped by experience. Those values and morals (most of them) we had then, appear to be asked<br />

for in our modern times more than ever. And it appears that justice seems to be spiralling downward, with<br />

journalists being deprived of their freedom of expression, which is imbued as a sacrosanct right in Article 10<br />

of the European Courts of Human Rights, more than ever before. The Courts have to be very careful when<br />

deciding judgements and must not take hard evidence and proof at face value and discard it as non-existent.<br />

That is why we are here to flag injustices, protest against hypocrisy, fight corruption, and protect and safeguard<br />

those inviolable rights at any cost.<br />

Just in time during the holidays I caught a pretty good cold, which however did not prevent me from celebrating<br />

and having a good time in London. So, the best I can wish for you is good health and keep on chugging in the<br />

pursuit of happiness and fairness.<br />

Martin Vella<br />

Editor-in-Chief<br />

Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />

opinion, are written to represent a fair and impartial representation of facts, events and provide a correct<br />

analysis of local and international news.<br />

Agents for:<br />

www.maltabusinessreview.net<br />

5


Malta Business Review<br />

COVER STORY OF THE MONTH<br />

Market Leading<br />

Risk Management Software<br />

By Martin Vella<br />

Exclusive interview with Thomas<br />

Keegan, Chairman of Shield<br />

International and Paul Cottrell,<br />

Managing Partner for SHIELD<br />

<strong>MBR</strong>: Before we discuss the SHIELD project<br />

in more detail, please tell us a little about<br />

yourselves, so the readers get to know you a<br />

little better.<br />

TK: My career has been varied, from<br />

Telecommunications to the Nuclear Industry.<br />

The golden thread throughout my career<br />

has been resilience, making organizations,<br />

governments or nations more able to<br />

withstand shock, adapt and evolve in a<br />

changing environment. That has included<br />

working at board level for some of the worlds<br />

largest companies right through to supporting<br />

government in building their national resilience<br />

and security capabilities. I am currently<br />

Chairman of Shield International, and the Chief<br />

Operating Officer of DBD International.<br />

PC: I began my career as a journalist, working<br />

in print and broadcast media, particularly<br />

Thomas Keegan. Chairman of Shield International<br />

investigative journalism. I transitioned in to the<br />

business world, leading a highly successful sales<br />

team, before moving on to one of the worlds<br />

leading global risk consultancies. During my<br />

time there, I worked with many of the leading<br />

Fortune 500 companies across the Middle East<br />

and North Africa, assisting them to become<br />

more resilient and manage risk.<br />

<strong>MBR</strong>:Can you tell us more about the SHIELD<br />

project? What is it that you are setting out to<br />

do and to achieve in the Middle East?<br />

TK: Shield international is our way of bringing<br />

many lessons from how to, and not to, provide<br />

consulting services in safety, security and<br />

resilience to clients globally. We have setup<br />

in the Middle East as it is a hotbed for the<br />

industry, but our ambition is to establish an<br />

advisory business that helps clients manage risk<br />

effectively to create competitive advantage.<br />

PC: We all know the world can be a dangerous<br />

place which presents a plethora of business<br />

challenges. SHIELD is looking to help our clients<br />

navigate these uncertain waters successfully.<br />

We are passionate in assisting our clients and<br />

believe that it is our job to ensure our clients<br />

succeed even in the most challenging of business<br />

environments, whilst giving our clients business<br />

advantages over their competitors. The Middle<br />

East is the perfect location for SHIELD to have an<br />

international hub with the ambition to bring the<br />

SHIELD methodology to clients internationally<br />

and lead the way in risk advisory.<br />

<strong>MBR</strong>: The market for security, health and<br />

safety and business continuity is mature and<br />

serviced by organisations of considerable<br />

international expertise and experiences.<br />

How will SHIELD be different and what is its<br />

unique value proposition in the markets you<br />

intend to service?<br />

TK: I would argue that the safety, security and<br />

resilience marketplaces, whilst mature, are<br />

not really delivering value. Shield International<br />

wants to compete to provide clients better<br />

value. We want to harness technology,<br />

through our STORM platform, and some<br />

of the worlds most accomplished, forward<br />

thinking consultants to look at clients problems<br />

differently and solve them effectively. Our<br />

mission is to solve the worlds most complex<br />

safety, security and resilience problems by<br />

thinking differently.<br />

PC: Whilst mature, the marketplaces are<br />

not delivering true value. We at SHIELD<br />

passionately believe that we offer something<br />

different to the standard approach many of<br />

our competitors take. We truly have a worldclass<br />

team of consultants who take a different<br />

approach. We put the clients needs first and<br />

do not come at all problems with a one size fits<br />

all approach. In our STORM platform, we have,<br />

what we believe to be, the market leading risk<br />

management software and by leveraging this,<br />

our consultants and other technology we offer<br />

a value proposition like no other.<br />

<strong>MBR</strong>: Dubai, and the UAE generally, is<br />

a very different environment to Malta.<br />

What attracted you to join up with SHIELD<br />

and embark on the project of growing<br />

the Company in the Middle East and<br />

internationally?<br />

TK: I have worked in all corners of the world, the<br />

list is endless. What has become clear to me is<br />

that whilst different geographies have diverse<br />

cultures they all have similar basic needs. This is<br />

no different in the world of safety, security and<br />

resilience where clients are looking for a firm<br />

who deliver value whilst making the experience<br />

enjoyable. What struck me in meeting SHIELD<br />

was their attitude towards delivering value<br />

with a smile; it was always a win-win deal for<br />

them and clients. This attitude, coupled with<br />

some groundbreaking technologies in our<br />

sector, and really smart consultants struck a<br />

chord with me that resulted in the partnership.<br />

6


COVER STORY OF THE MONTH<br />

Malta Business Review<br />

Paul Cottrell, Managing Partner of SHIELD<br />

PC: I have walked in to many offices around<br />

the world where the atmosphere has been<br />

soulless, flat and people are going through<br />

the motions and simply working 9 to 5.<br />

Upon meeting SHIELD team, I was taken by<br />

the vibrancy of the office, the camaraderie<br />

between colleagues and the passion to deliver<br />

the best for its clients. It was clear that for all<br />

within SHIELD this was a vocation. As I learnt<br />

more about the company ethos, goals and the<br />

market leading risk management platform, I<br />

was truly excited to form the partnership.<br />

<strong>MBR</strong>: Finally, do you see possible<br />

opportunities between the UAE and Malta<br />

which could be leveraged by both countries,<br />

for mutual benefit?<br />

TK: The UAE and Malta already have a number<br />

of emerging trade and investment links which<br />

I think are really exciting for both nations. I<br />

believe, that Malta’s geo-strategic location<br />

and it’s rich history makes it an extremely<br />

attractive partner to many international<br />

organisations and nations. I believe through<br />

Shield International we will be able to<br />

showcase the strengths the Maltese possess<br />

and, hopefully, attract both foreign direct<br />

investment into Malta and encourage more<br />

Maltese enterprises to showcase their wares<br />

to the world.<br />

PC: I see many synergies between the two and<br />

some business links are already emerging. It is<br />

a really exciting time for SHIELD International<br />

with its hub based in the UAE and we hope<br />

to be able to demonstrate, what a hotbed<br />

of enterprise Malta truly is and thus in turn<br />

harness interest from foreign investment into<br />

Malta. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

EDITOR’S<br />

Note<br />

Thomas Keegan is a highly respected leader<br />

globally in the fields of Security, Risk<br />

Management and Crisis Response who is<br />

regularly quoted in the media on those topics.<br />

Throughout his career Thomas has worked with<br />

a number of governments and household name<br />

organisations to advise them at the most senior<br />

levels on building resilience - an ability to adapt<br />

and evolve to manage risk and seize competitive<br />

advantage. Thomas has held a number of senior<br />

roles in industry having been the Regional Head<br />

for Resilience and Security for PWC across<br />

the Middle East and a Partner responsible for<br />

Resilience and Cyber Security for Control Risks.<br />

Thomas currently serves as the Chief Operating<br />

Officer for DBD International, a global Nuclear<br />

Energy and Defence advisory firm in addition<br />

to being the Chairman of Shield International, a<br />

Safety, Security and Resilience advisory firm.<br />

Paul Cottrell brings a wealth of experience<br />

in assisting clients in Risk Management and<br />

Resilience within the Middle East and North<br />

Africa markets. Having commenced his career as<br />

a journalist and being a part of some of the largest<br />

news agencies in the world, and running some<br />

large PR campaigns, Paul moved in to the business<br />

world where he led a highly successful sales team<br />

for the UK’s largest academic book retailer. Paul<br />

brought his passion for exceptional customer<br />

relationship management and project delivery<br />

excellence to the Middle East where he worked<br />

for Control Risks, during which time Paul led the<br />

online solutions business in the Middle East and<br />

North Africa, whilst also managing several key<br />

accounts across the company portfolio. Paul is<br />

currently the Managing Partner for SHIELD.<br />

Paul Cottrell, Managing Partner of SHIELD<br />

www.maltabusinessreview.net<br />

7


Malta Business Review<br />

TALKING POINT<br />

IS MALTA A TAX HAVEN?<br />

Tax evasion and tax havens have become a subject<br />

of much discussion on a global level. International<br />

revelations such as the Panama Papers and the Paradise<br />

Papers have only served to put the spotlight on the tax<br />

regime of a number of countries. The same revelations<br />

have also served to cast attention on the topic of efficient<br />

tax structures and the way such structures are operated.<br />

Some of the information contained in these revelations<br />

can be said to be interesting and worthy of further<br />

investigations whilst other elements are quite simply<br />

sensationalism at its worst, twisting facts and perhaps<br />

giving space to untruths.<br />

What a lot of misinformation making the<br />

rounds on the internet one question worth<br />

examining is the one on whether Malta can<br />

be classified as a tax haven. Malta’s tax laws<br />

originally date back to 1948 when Malta was<br />

a British colony. Since joining the EU in 2004<br />

Malta has built its tax legislation on models in<br />

the UK, the Netherlands, Spain, Luxembourg<br />

and even Germany.<br />

In an interesting article on The Times Francis<br />

J Vassallo writes that, “Tax havens are<br />

jurisdictions where companies are not subject<br />

to tax and where the information about the<br />

ownership of those companies is usually<br />

kept secret, either through bearer shares or<br />

because the information is not disclosed in<br />

the jurisdiction’s public registry”.<br />

Indeed Maltese companies are registered<br />

with the Registry of Companies which in turn<br />

is a register available for public viewing online.<br />

Thus it would be factually incorrect to state<br />

that Malta is a tax haven since any individual<br />

intent on creating structures meant to hide<br />

ownership would choose other jurisdictions<br />

which cater for such an intent.<br />

Malta has over 70 double taxation treaties,<br />

including with some of the most important<br />

OECD member states, including the US.<br />

Malta also adheres to the Common Reporting<br />

Standard established by the OECD.<br />

Salient features of Malta’s tax regime such<br />

as the Participation Exemption where<br />

introduced into Maltese law following a<br />

full consultation with the EU and after the<br />

approval of the Council of Finance Ministers.<br />

The Exemption System on the other hand is<br />

practically identical to that found in Holland,<br />

Spain and Luxembourg.<br />

The EU PANA Committee published Report<br />

2017/2013(INI), which presents the<br />

Committee’s findings on the investigation<br />

into Malta's tax scheme and political sphere.<br />

Some of the results illustrate an opposite<br />

view to the “Maltese tax haven” opinion<br />

held by many scholars and politicians. The<br />

Committee found that the Maltese tax system<br />

is “very attractive and in line with current<br />

international and EU standards as regards<br />

harmful tax competition.” However, as the<br />

Finance Minister has admitted, the attractive<br />

scheme can be prone to abuse. In addition,<br />

Malta has transposed EU rules and respects<br />

OECD standards in terms of transparency, the<br />

fight against tax fraud and money laundering.<br />

On the other hand, the institutions in charge<br />

of implementing and enforcing rules as<br />

regards tax fraud and money laundering are<br />

highly politicized. The tax compliance unit<br />

mentioned a lack of resources to comply with<br />

the spontaneous exchange of information<br />

required by the EU Directive on Administrative<br />

Cooperation. Meanwhile, Malta failed to<br />

respond to the questionnaire sent by the<br />

Committee, which asked for opinions from<br />

Finance and Justice Ministers in 25 EU<br />

states. This leads the country to be regarded<br />

as "particularly uncooperative". Malta also<br />

disagreed with Commission proposals on<br />

specific tax issues (e.g. public CBCR, CCCTB).<br />

Malta's economic success has been<br />

overshadowed by corruption scandals that go<br />

to the core of the Labour government elected<br />

in 2013. The government has been under<br />

siege since the Panama Papers revealed<br />

details of secret companies in Panama. Those<br />

revelations have cast doubt on its ability<br />

to push through anti-money laundering<br />

legislation. The so-called Individual Investor<br />

Programme scheme, which enabled Malta<br />

to raise millions by selling its passports to<br />

rich foreigners, is at the centre of an inquiry,<br />

after Mr Busuttil claimed he had evidence to<br />

prove the prime minister's chief of staff was<br />

receiving kickbacks off the scheme.<br />

Malta is thus not only not a tax haven but<br />

indeed it is a European Union member<br />

which has managed to adopt a tax-efficient<br />

framework whilst at the same time respecting<br />

all the obligations which a modern European<br />

democracy should respect.<br />

On the other hand in a black list issued in<br />

December 2017 the Council of Finance<br />

Ministers of the European Union classified<br />

American Samoa, Bahrain, Barbados,<br />

Grenada, Guam, South Korea, Macau,<br />

Marshall Islands, Mongolia, Namibia, Palau,<br />

Panama, Saint Lucia, Samoa, Trinidad and<br />

Tobago, Tunisia and United Arab Emirates<br />

within a tax haven blacklist. <strong>MBR</strong><br />

Credit: Warchest<br />

EDITOR’S<br />

Note<br />

War Chest is comprised of War Chest Fiduciary<br />

Services Limited, licensed by the MFSA to act<br />

as Administrator of Private Foundations and War<br />

Chest Corporate Services Limited, licensed by<br />

the MFSA to provide Corporate Services.<br />

8


Malta Business Review<br />

SPOTLIGHT<br />

BBC INTERVIEW TEARS INTO PM CALLING<br />

HIM ‘ARTFUL DODGER OF EUROPE’,<br />

‘PASSPORT-SELLER-IN-CHIEF’<br />

BY HELENA GRECH<br />

Prime Minister Joseph Muscat<br />

fielded difficult questions from BBC<br />

Newsnight’s James Sweeney where<br />

he was described as the “Artful<br />

Dodger of Europe” and the “passportseller-in-chief”.<br />

A feature was carried on the BBC programme<br />

about the brutal assassination of journalist<br />

Daphne Caruana Galizia. Her life was tragically<br />

and deliberately snuffed out on 16 October in<br />

a car bomb just metres away from her Bidnija<br />

residence.<br />

So far, three men stand charged with the<br />

crime however the open secret on many<br />

people’s lips is who had them carry out the<br />

deed when considering that Caruana Galizia<br />

had not written about them.<br />

Muscat was grilled about the sale of passports,<br />

a controversial scheme introduced by his<br />

government whereby individuals can pay<br />

for a property, reside in Malta for a year and<br />

pay a lump sum of €650,000 in exchange for<br />

a Maltese passport and Maltese citizenship.<br />

In view of Malta’s status as an EU member<br />

state this effectively buys a customer free<br />

movement across the 27 nation bloc. In the<br />

interview, Muscat refuted the assertion that<br />

wealth and wealth alone can buy a person<br />

Maltese citizenship.<br />

He was also grilled about his relationship with<br />

the Azeri ruling family, in view of allegations<br />

made by Caruana Galizia, that are still to be<br />

thrashed out in court, that Muscat’s wife is the<br />

UBO of a Panama company named Egrant.<br />

She also alleged that the Azeri dictator’s<br />

daughter, Leyla Aliyeva, had transferred €1<br />

million to Egrant via a bank account Mrs<br />

Muscat held at Pilatus Bank, Ta’ Xbiex. All<br />

involved have denied wrongdoing while a<br />

magisterial inquiry is under way.<br />

In an interview with Sweeney Muscat said<br />

the assassination affected him “badly”. He<br />

said that Caruana Galizia was one of his most<br />

“vociferous” critic, meaning that her brutal<br />

murder cast a dark shadow on the Muscat<br />

administration. “This does not look good on<br />

me, I am very realistic about this”, he said.<br />

He went on to say that besides her family, “if<br />

anybody has suffered from her death it’s us<br />

[the government]”.<br />

Asked about what he was doing a week after<br />

the assassination, the Muscat said he could<br />

not remember with a sleight of sarcasm, upon<br />

which Sweeney reminded the Prime Minister<br />

that he was away “selling” passports. Muscat<br />

took umbrage at this line of questioning,<br />

saying that “we do not sell. We, as other<br />

European countries, have a system which is<br />

transparent and open, allowing people to<br />

invest in our country and gain citizenship”.<br />

Asked who is buying the passports, he said that<br />

wealthy people do but that it is not just about<br />

wealth. The presenter did not appear to be<br />

too convinced. Sweeney also asked about the<br />

Muscat’s relationship with Azerbaijan’s ruling<br />

family, the Aliyevs. Muscat claimed to have met<br />

Azeri dictator Ilham Aliyev on a few occations<br />

in Baku and when attending EU Eastern<br />

partnership summits. He also said that “Mrs<br />

Aliyeva” came to Malta to meet Mrs Muscat<br />

once, “nothing more”. “I do not think you can<br />

hide a million dollars, or a hundred dollars.<br />

Definitely not in a bank or anywhere else”.<br />

Asked if Malta has a problem with money<br />

laundering, Muscat said he does not feel<br />

comfortable to say yes or no, but that the<br />

country has a problem with it in the same<br />

way that “Luxembourg, the city of London<br />

or the Netherlands”. Muscat went on to say<br />

that he has been put in a very uncomfortable<br />

situation for needing to criticise someone<br />

who has been brutally murdered (Daphne<br />

Caruana Galizia). “I hope we are not in a<br />

situation where we are in any democracy,<br />

situations are such where when somebody<br />

writes something on social media it’s taken<br />

as fact.”<br />

Sweeney stressed that she (Daphne Caruana<br />

Galizia) had evidence to what she said, adding<br />

that Muscat may not agree with that evidence,<br />

but it did exist. He was referring to accounts<br />

relayed to the slain journalist by a Russian<br />

whistle-blower who worked at Pilatus Bank but<br />

left over a dispute. Muscat promptly disagreed,<br />

saying there is no “proof” or a shred of “truth”<br />

to the allegations. “If there is a whiff of any<br />

evidence I would resign on the spot”.<br />

Muscat said that he does not know if Caruana<br />

Galizia knew that the allegations were untrue,<br />

whether she was part of the creating the<br />

story or it was fed to her, and repeatedly said<br />

that there is no shred of truth to the claims.<br />

Sweeney said that many people have<br />

described him as the “Artful dodger of<br />

Europe”, to which Muscat refuted. <strong>MBR</strong><br />

Credit: BBC; The Malta Independent<br />

All rights reserved - Copyright 2018<br />

10


Malta Business Review<br />

INTERVIEW OF THE MONTH<br />

Good Companies<br />

are made up of Good People<br />

by Martin Vella<br />

To thrive in today’s consumer-goods industry, companies must excel on a number of<br />

fronts. For instance, they need to be innovators and stay ahead of trends. They have<br />

to learn how to harness the power of digital channels and they must ensure that their<br />

business practices are socially and environmentally responsible. As newly appointed<br />

CEO of Magro Brothers, one of the Malta’s largest food manufacturing companies,<br />

Christian Magro will be facing these issues daily and is proud of what his company has<br />

achieved in these areas.<br />

Mr Christian Magro - New CEO for Magro Brothers<br />

<strong>MBR</strong>: Congratulations on your new CEO post<br />

with Magro Brothers. Is there anything about<br />

the job that has surprised you since taking<br />

over the helm?<br />

CM: Thank you…..It’s been less than a month<br />

that I have been officially appointed as CEO of<br />

the Family Business but the first thing that has<br />

struck me immediately on appointment was<br />

the total backing and support from my brother<br />

(Nicholas) and sister (Joanna) to lead our group<br />

in the coming future. Coupled with this, is the<br />

trust that my father and uncle have put in me<br />

throughout the years and most importantly<br />

now during this critical phase of our family<br />

business succession<br />

<strong>MBR</strong>: What does the ‘Magro Brothers’ brand<br />

mean to you and how would you like to see<br />

it develop?<br />

CM: Being brought up in a family business<br />

environment with rooted origins in Gozo, this<br />

has shaped me to look at opportunities in a<br />

different dimension. Opportunities in Gozo<br />

are more limited than in Malta and in most<br />

markets around the globe and thus one has<br />

to be very creative to ensure that the ventures<br />

being pursued will be one day fruitful and<br />

worth the resource investment.<br />

Magro Brothers to me is more than a very<br />

important brand; it’s a lifestyle that we as a<br />

family proudly honour and live up to.<br />

For more than 100 years, my predecessors<br />

have faced obstacles and turned these into<br />

opportunities to ensure that the family<br />

traditions of honesty, integrity and being a<br />

caring employer are nurtured. These values<br />

are the core pillars of the brand which will allow<br />

me to mould into different projects. I see the<br />

Magro Brothers Brand venture not only in the<br />

core activities of our group mainly related with<br />

innovative and consistent food supplies, but<br />

in other services and offerings where we as a<br />

company can bring value to the end consumer.<br />

<strong>MBR</strong>: What role does agriculture play in the<br />

overall economic development of Gozo and<br />

Malta?<br />

CM: Agriculture, in today’s world is more than<br />

just a hobby, it’s a profession and a science in<br />

itself. The belief that we as a nation are too small<br />

to compete with neighbouring larger countries<br />

is a fair assessment, yet one needs to look at the<br />

market and find niches or opportunities, which<br />

allow us to compete on a level playing field with<br />

larger producers.<br />

Malta and Gozo are very small in size,<br />

with uneconomical land parcels which are<br />

continuously being sub divided from one<br />

generation to the other. Coupled to this, the<br />

constant need to develop new properties<br />

to sustain the market requirements of our<br />

booming economy, puts further pressures on<br />

our agriculture sector.<br />

Agriculture, needs to be given the chance to be<br />

treated professionally and invest resources in it to<br />

ensure that policies and regulations do safeguard<br />

the future of this important economic activity.<br />

" Agriculture, in today’s world<br />

is more than just a hobby, it’s a<br />

profession and a science in itself."<br />

Apart from the classical growing of fruit,<br />

vegetables and rearing of animals, there are<br />

various other opportunities which could be of<br />

interest and increase the present contribution<br />

of agriculture for the country`s overall economic<br />

development. I list the below as examples:<br />

• New concepts which are very ambitious for<br />

large countries, like offering fresh produce<br />

from ‘farm to plate’, IGP markings, and<br />

Reduction of transport fossil emissions, are<br />

much easier to be nurtured locally due to<br />

our small size and natural protection from<br />

being islands. Obviously, these new tools<br />

require more investment in avant-guard<br />

scientific/natural methods of cultivation<br />

and rearing, yet they do bring added value<br />

to the more demanding healthy consumer<br />

both locally and on an international level.<br />

• Another area where surely one needs to<br />

focus more, is in the development of new<br />

innovative ways to increase productivity/<br />

yields. Currently countries like Israel are<br />

at the forefront in the scientific world for<br />

developing new ways how to increase<br />

productivity in agriculture with limited<br />

resources available. We have been blessed<br />

with limited land and limited water<br />

resources and therefore a good opportunity<br />

for large research companies to exploit<br />

these factors and invest in this sector.<br />

12


INTERVIEW OF THE MONTH<br />

Malta Business Review<br />

<strong>MBR</strong>: Can you tell our readers about your<br />

strategy and objectives going forward?<br />

CM: Surely;I'm still new in this post but can bank<br />

on the experience I gained over the years and<br />

also on the support of my family and team and<br />

the mentoring of role models like my father.<br />

Going forward for the next five years I aim<br />

working hard in bringing new opportunities to<br />

our group and expanding our horizons.<br />

To allow me to do this, I need to have the<br />

support of my team in ensuring that we fulfil<br />

our customer requirements with our current<br />

products and ensure that we keep adding<br />

innovation and convenience to sustain the<br />

pace and remain at the forefront of our core<br />

market.<br />

<strong>MBR</strong>: What are your company’s unique<br />

selling points and how has the market<br />

responded to your products?<br />

CM: If I had to list down the top five company<br />

unique selling points, I would put forward the<br />

following:<br />

• Focused on market requirements<br />

• Passionate on Quality<br />

• Professional and innovative in our<br />

approach<br />

• Dedicated and committed<br />

• Convenience Driven<br />

I believe that the above five USPs have been<br />

of great importance to allow us to grow our<br />

product portfolio and managing to put our<br />

brands in nearly every household locally and in<br />

thousands other households abroad.<br />

We as a company keep core the market<br />

requirements and invest a lot in R&D exercises<br />

not only to research new innovative products or<br />

packaging but also in constantly developing our<br />

current traditional recipes to keep them abreast<br />

with the continuously changing customer<br />

requirements. Looking at the transitions,<br />

developments, changes in packaging and<br />

offerings that our traditional Three Hills Brand<br />

Kunserva has gone through over the decades<br />

surely is a valid example of the above.<br />

<strong>MBR</strong>: Innovation is clearly a priority for you,<br />

not just with regard to sustainability. How<br />

do you intend to innovate in other areas as<br />

well, right?<br />

CM: Certainly, I shall not be revealing any<br />

secrets! Nothing comes easy, dedication and<br />

hard work come second nature to ensure that<br />

we add innovation to new projects we venture<br />

into. I believe that through proper leadership<br />

and a good team spirit we can achieve what<br />

others might not consider achievable.<br />

This belief comes from my origins and<br />

upbringing in Gozo. I have seen the island<br />

develop over the years at a fast pace, yet I<br />

believe that the development has been well<br />

managed and allowed the island to retain its<br />

natural beauty and relaxed, open way of life.<br />

Obviously, understanding market<br />

requirements and customer expectations<br />

are the main features which will guide my<br />

decisions in new areas and would allow my<br />

team to bring forward new approaches to<br />

the required solutions. We can bank on our<br />

strengths and will couple these with foreign<br />

expertise where required to ensure that we<br />

succeed in the projects we set ourselves to<br />

achieve.<br />

" I believe that Companies are<br />

made up of People and that<br />

Good Companies are made up<br />

of Good People"<br />

<strong>MBR</strong>: What about expanding geographically?<br />

Do you plan to expand your consumer<br />

business into other countries?<br />

CM: As a company, we have over the years been<br />

dealing with foreign customers and suppliers<br />

since our origins as producers back in 1934,<br />

when my grandfather and his two brothers<br />

started supplying the merchant navy with local<br />

Kunserva. These relations have been given<br />

further importance within our manufacturing<br />

services since Malta’s accession to the European<br />

Union and have targeted neighbouring European<br />

Countries and managed to supply world known<br />

customers / brands with our products.<br />

Xewkija Premises<br />

Obviously, this strategy is core for our operations<br />

in Gozo and will try to expand these opportunities<br />

not just to EU countries but also neighbouring<br />

African countries which have developed to<br />

being considerable markets one shouldn’t<br />

underestimate.<br />

In relation to new business ventures, I hope to<br />

partner up with professional people and would<br />

seriously consider having foreign partners to<br />

venture on the local market which at the moment<br />

brings a lot of business opportunities.<br />

<strong>MBR</strong>: Your structure gives you some<br />

advantages, but I’m sure there are also<br />

drawbacks. What do you see as the toughest<br />

challenge for Magro Brothers? What are the<br />

ambitions of the company going forward?<br />

CM: I believe that Companies are made up of<br />

People and that Good Companies are made up<br />

of Good People.<br />

I think the toughest challenge we face is<br />

ensuring that our company manages to retain<br />

and increase our team members to continue<br />

providing excellent services and offerings. The<br />

above ambitious strategies are only possible if<br />

I manage to have the full support of my family,<br />

team and partners. Ensuring a good portfolio<br />

of professional people within a Gozitan reality<br />

is quite a challenge to state the least.<br />

As a company, we are proud to foster a culture<br />

of continuous improvement within our group<br />

and an ambitious dream of mine which will<br />

surely aim at achieving in the years ahead<br />

would be to develop a technical standard on<br />

how to ensure achieving set goals – namely<br />

‘The Magro Way’ <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

EDITOR’S<br />

Note<br />

Magro Brothers of Gozo have appointed Christian Magro<br />

as the new CEO for their business operations. Christian is<br />

the eldest of the 4th generation of the Magro family. He was<br />

born on the 22nd June 1979 and completed his studies in<br />

2002 with a degree in B.Com (Hons) for Public & Private<br />

Sector Management. Christian was always keen on the<br />

family business and during his childhood he spent most of<br />

his free time and holidays at the factory. On completion of<br />

his studies, he joined the company and slowly worked his<br />

way up. In December 2011 Christian joined the Board of<br />

Directors and 2 years later was appointed General Manager<br />

of Magro Brothers (Foods) Ltd. Christian is married to<br />

Charmaine and they have two children Mikela and Marta.<br />

Christian has a younger brother and sister; Nicholas and<br />

Joanna, who are both involved in the family business. John<br />

Magro is to remain chairman of the board of directors and his<br />

brother Michael is to remain a director.<br />

www.maltabusinessreview.net<br />

13


Malta Business Review<br />

ERC STORY<br />

LOOKING FOR ONE THING: FINDING ANOTHER<br />

PROFILES<br />

Prof. Yael Hanein neuron stimulation for sight restoration<br />

Researcher: Prof. Yael Hanein<br />

Researcher: Dr Ohid Yaqub<br />

Did you know that the Persian fairy tale “The<br />

Three Princes of Serendip” provided the<br />

inspiration for the first noted use of the word<br />

“serendipity” in the English language? In this<br />

story, the heroes are always making happy and<br />

surprising discoveries. In science, this concept<br />

of a pleasant surprise covers the mismatch<br />

between what the researchers expected to find<br />

and what they actually discovered, as introduced<br />

in previous ERC Stories we have published in<br />

past. It has given us innovations such as the<br />

microwave, Teflon, X-rays, penicillin, the World<br />

Wide Web and much more. What started off<br />

with a fairy tale, ended up as a byword for an<br />

influential idea in research policy-making and<br />

even headlining a recent ERC-funded project.<br />

In the past decades, serendipity has played an<br />

important role in debates about the feasibility<br />

and desirability of targeting R&D investments.<br />

The founders of the ERC thought an EU body<br />

that would fund curiosity-driven scientific<br />

projects and give researchers complete freedom<br />

to explore, would also help bring about new<br />

and unpredictable scientific and technological<br />

discoveries, which ultimately could also trigger<br />

innovation and economic growth.<br />

Overall, the idea that research can lead to valuable<br />

but unexpected outcomes has been around for a<br />

while. But how often do serendipitous discoveries<br />

actually happen? What is the nature and<br />

significance of such discoveries? Is serendipity<br />

pure luck or is a fair bit of wisdom also involved?<br />

Or is it merely the ability to be open to – and<br />

make the most out of - luck? Can we facilitate and<br />

manage serendipity? How often does targeted<br />

research actually hit the target? What does it all<br />

mean for R&D policy-making?<br />

Ohid Yaqub<br />

“Researchers and policy-makers have been<br />

asking these questions for decades but, other<br />

than some famous examples, we don’t really<br />

have strong evidence to draw on to support<br />

policy-making” says Dr Ohid Yaqub from the<br />

University of Sussex. The project he is leading<br />

- Serendipity in Research and Innovation - was<br />

awarded an ERC Starting Grant this summer.<br />

Dr Yaqub says we can observe and measure<br />

things previous scholars could not. “The<br />

methods, tools and techniques for data analysis<br />

and theoretical understanding of research<br />

policy have improved. So, now we have a new<br />

framework to analyse the data, and we have<br />

access to large databases on grants, publications<br />

and patents.” He and his team will look at a<br />

sample of grants, publications that come out<br />

of these grants and patents that cite these<br />

publications. Preliminary findings show that<br />

the happy discrepancies between researchers’<br />

proposals and their reported findings occur<br />

quite often.<br />

It is becoming a key political question how<br />

we fund research in the best, most efficient<br />

way to maximise impact. There are choices<br />

to be made about the emphasis and balance<br />

between different modes of research funding.<br />

“It’s good that there are some funders under<br />

which serendipitous events would have been<br />

overlooked or inhibited, because sometimes<br />

it’s important not to lose focus on an end<br />

goal”, Dr Yaqub says. “But it’s also good that<br />

there are funders like the ERC that do allow<br />

uncertainty and unexpected discoveries to<br />

happen and indeed encourage more open<br />

thinking. Clearly, it’s vitally important to have<br />

diversity when it comes to research funders<br />

that allow researchers to be able to contribute<br />

to society in different and flexible ways.” said Dr<br />

Yaqub. Whilst he will be looking into some of the<br />

questions surrounding serendipity, a few ERC<br />

grantees have already experienced such happy<br />

mismatches for themselves.<br />

Take for example Achilleas Frangakis from Goethe<br />

University Frankfurt. In his Starting Grant project,<br />

he used cryo-electron tomography, a state-ofthe-art<br />

imagining technique, to visualise the<br />

architecture of cell adhesion. Though essential,<br />

this process in which proteins present on the cell’s<br />

surface anchor to extracellular proteins allowing<br />

the cell to sense the external environment and<br />

respond to it, was poorly understood.<br />

Prof. Frangakis was trying to describe how cells<br />

interact with the outside world, but instead he<br />

learnt a lot about how they interact with each<br />

other. In particular, during the process of wound<br />

healing, neighbouring cells lock together to seal<br />

a wound, a bit like a zipper would. “It turned out<br />

that we had rediscovered a mechanism already<br />

known to happen during mitosis, another<br />

cellular process, but as a completely new<br />

concept for tissue sealing and healing” stated<br />

the scientist, who has opened new paths into<br />

the study of wound reparation.<br />

Prof. Yael Hanein<br />

Prof. Yael Hanein from Tel Aviv University also<br />

had a bit of a “eureka” moment. Her work was<br />

investigating nanotechnology tools in the field of<br />

neuron stimulation for sight restoration. Using<br />

sophisticated and accurate carbon nanotubes,<br />

her Starting Grant project created a high-acuity<br />

artificial retina.<br />

Through a spin-off of her project, she has<br />

developed an extremely thin electrode that<br />

can be worn as a tattoo and record muscle<br />

movement. The electrode, originally made as a<br />

research tool, has a variety of potential medical<br />

applications, from mapping facial expressions<br />

and recording emotions, to restoring<br />

damaged nerves and muscles, and studying<br />

neurodegenerative diseases.<br />

Further work is going into understanding<br />

whether the tool could provide a diagnostic<br />

tool for Parkinson’s disease, an instrument to<br />

optimise artificial limbs or even a test for certain<br />

psychological disorders.<br />

This article was first published in ERC newsletter,<br />

autumn 2017 issue. Read also Dr Jose Labastida’s<br />

editorial. "The ERC is creating fertile ground for<br />

serendipity to occur", he writes. <strong>MBR</strong><br />

Credit: European Research Council<br />

14


ERC STORY<br />

Malta Business Review<br />

WHAT’S UNDER THE SEA?<br />

BY AARON MICALLEF<br />

PROJECT DETAILS<br />

Credit: © Aaron Micallef, MARCAN project 2017; © Jurgen Spiteri<br />

Ever since observing a map of<br />

a marine landslide as a young<br />

geology student, Dr Aaron Micallef<br />

was hooked on the beauty of<br />

the sea floor. Now, he works on<br />

understanding the forces that<br />

shape the Earth’s landscapes, both<br />

above ground and below the sea<br />

level. His MARCAN project studies<br />

the impacts of groundwater on<br />

canyon formation in Malta and New<br />

Zealand. This investigation may<br />

reveal where we will be getting our<br />

drinking water in the future.<br />

In the last 2.5 million years, sea water levels<br />

have mostly been lower than what they<br />

are today. This allowed large quantities of<br />

rainwater to infiltrate into the exposed sea<br />

floor, developing groundwater reservoirs.<br />

After sea water level rose, these reservoirs<br />

became trapped under the sea.<br />

Dr Micallef claims that offshore groundwater<br />

plays a part in the formation of large<br />

geological features, like submarine canyons.<br />

These structures are the most dramatic<br />

and widespread in the world. They<br />

serve as channels for the flow of marine<br />

currents, accumulating nutrients that attract<br />

biodiversity, as well as waste. He specifically<br />

focuses on describing and modelling the<br />

effect that the flow and seepage of offshore<br />

groundwater water has on the seafloor.<br />

This year, in the course of a long ship expedition<br />

in New Zealand, the scientist and his team<br />

worked on retrieving samples to obtain an idea<br />

of the composition of the seafloor, as well as<br />

electromagnetic information on where these<br />

freshwater reservoirs are actually found. The<br />

new data will shed light on these geological<br />

processes, as well as on whether the reservoirs<br />

have the potential to provide drinking water,<br />

especially in areas that are already under much<br />

water stress.<br />

“Without the ERC funding I would simply not<br />

be doing this job,” states Dr Micallef, who is<br />

based at the University of Malta. “I would have<br />

had to leave, or I would mostly be teaching,<br />

since there is little local funding for projects<br />

like mine and for non-applied research.” His<br />

Starting Grant project started in January this<br />

year, with the expedition to New Zealand in<br />

April 2017. He is preparing a second expedition<br />

around Malta in early 2018. <strong>MBR</strong><br />

Credit: European Research Council<br />

Researcher: Dr Aaron Micallef<br />

Title:<br />

ThermoTex<br />

MARCAN<br />

Topographically-driven meteoric<br />

groundwater – An important<br />

geomorphic agent<br />

Host Institution:<br />

UNIVERSITA TA’ MALTA, Malta<br />

www.um.edu.mt<br />

ERC call details:<br />

ERC-2015-STG, 2015<br />

Max ERC Funding:<br />

€ 1 757 432<br />

Digital elevation model of the study<br />

area in the northwest of Malta.<br />

© Jurgen Spiteri<br />

The first expedition involved a 4-week long oceanographic cruise in New Zealand.<br />

© Aaron Micallef, MARCAN project 2017<br />

www.maltabusinessreview.net<br />

15


Malta Business Review<br />

MANAGEMENT & LEADERSHIP<br />

Understanding the<br />

Role and Scope of the<br />

Senior Manager<br />

by F.John reh<br />

SENIOR MANAGER DEFINITION:<br />

The title of senior manager is often found<br />

in large organizations with multiple layers<br />

of management. A senior manager has<br />

responsibilities and authority broader in scope<br />

than a front-line manager and typically reports<br />

into a director or general manager level role.<br />

COMMON RESPONSIBILITIES OF THE<br />

SENIOR MANAGER:<br />

The senior manager, like all managers, is<br />

responsible for planning and directing the<br />

work of a group of individuals, monitoring<br />

their work, and taking corrective action when<br />

necessary.<br />

Senior managers may guide workers directly<br />

or they may direct several supervisors who<br />

manage the workers. The senior manager<br />

often supervises the largest or most important<br />

group(s) in a company. Core responsibilities of<br />

the senior manager include:<br />

• Providing guidance to direct reports,<br />

typically comprised of first-line managers<br />

and supervisors.<br />

• Ensuring clarity around priorities and<br />

goals for the entire functional area.<br />

• Approving requests for investment to a<br />

certain level of authority.<br />

• Managing overall financial budgeting for<br />

his/her function.<br />

• Approving hiring and firing requests<br />

within his/her group.<br />

• Guiding the talent identification and<br />

development processes for a group or<br />

function.<br />

• Working across functions with peers in<br />

other groups to ensure collaboration for<br />

shared goals.<br />

• Interacting with senior management for<br />

reporting.<br />

• Working with senior management and<br />

other peers for strategy development<br />

and execution planning.<br />

• Communicating financial and goal<br />

results and key performance indicators<br />

to direct reports.<br />

• Facilitating goal-level creation for<br />

the broader function and works with<br />

managers to ensure the goals cascade to<br />

all workers.<br />

COMMON TITLES FOR SENIOR<br />

MANAGERS:<br />

The title tends to follow the function. Examples<br />

include:<br />

• Senior Accounting Manager<br />

• Senior Marketing Manager<br />

• Senior Engineering Manager<br />

• Senior Customer Support Manager<br />

WHY THE SENIOR MANAGER LEVEL?<br />

It is common for larger firms to evaluate<br />

their positions by scope, responsibility, size,<br />

budgetary authority and to assign a level to<br />

these positions. The senior manager level<br />

or designation represents a step-up from<br />

manager and offers the opportunity for an<br />

individual to take on new responsibilities<br />

and grow their contributions in a gradual<br />

manager. This added and higher level also<br />

helps organizations recruit experienced<br />

professionals and slot them in a role that fits<br />

with their capabilities and compensation.<br />

TOO MANY LAYERS OF MANAGEMENT?<br />

As organizations grow and become<br />

increasingly stratified with additional layers<br />

of management, complexity and inefficiency<br />

increases. Consider a department that<br />

includes supervisors, managers responsible<br />

for supervisors and senior managers<br />

responsible for managers who watch<br />

supervisors. The myriad of layers in the<br />

structure slows decision-making, increases<br />

political and communication complexity and<br />

can breed dysfunction.<br />

Many organizations cycle through a process<br />

of layering followed by flattening through<br />

restructuring, only to slowly add layers over<br />

time once again.<br />

The flatter organization (fewer layers) in<br />

theory simplifies decision-making and<br />

empowers a broader group of workers to<br />

assume responsibility for their actions.<br />

THE CASE FOR SENIOR MANAGER ROLE:<br />

There are a number of circumstances when<br />

the role of senior manager makes good<br />

business sense.<br />

When the team is growing quickly and<br />

chaotically, the senior manager can serve<br />

as the "adult" in the group, interfacing with<br />

other functions for needed resources and<br />

providing mature guidance to managers and<br />

workers during a period of change.<br />

When there is a clear distinction between<br />

the role of manager and senior manager, this<br />

position represents a tangible target or stepup<br />

as part of a manager's career development<br />

plan and activities.<br />

When the span of control for a group's<br />

managers is too broad, the senior manager<br />

can both support managers and take on<br />

responsibility for discrete work teams.<br />

DEVELOPING AS A SENIOR MANAGER:<br />

The role is an expansion of the typical<br />

manager's role in terms of breadth of<br />

responsibilities and overall accountability.<br />

Any manager interested in advancing to this<br />

level must focus on personal professional<br />

development for:<br />

• leadership, including talent development<br />

and coaching.<br />

• strategy, including understanding how<br />

the firm makes money and developing<br />

insights into the external market forces,<br />

competitors and customers.<br />

• finance, including budgeting, capital<br />

budgeting and overall expense<br />

accounting.<br />

• negotiation, to be used in securing<br />

resources and gaining help from other<br />

functions or executives.<br />

• communication, both written and verbal,<br />

with an emphasis on presentation skills.<br />

• team development<br />

CHALLENGES OF THE SENIOR MANAGER:<br />

Regardless of the term, "senior" in the title,<br />

the senior manager is still in middle-level<br />

management. These important middle-level<br />

roles are responsible for the people doing<br />

the work of the business, but often lack the<br />

authority to add resources or make significant<br />

changes needed to improve efficiency as well<br />

as the quality of the work environment. In<br />

spite of the challenges, the role is an excellent<br />

training ground for advancing to general<br />

manager at some point in the future. <strong>MBR</strong><br />

Credit: F. John Reh<br />

16


Malta Business Review<br />

LIFESTYLE<br />

Happiness<br />

is the key to success<br />

I’m often asked: What is the key<br />

to success? My answer is always<br />

simple: happiness. Happiness should<br />

be everyone’s goal, but I understand<br />

that it can seem out of reach, with<br />

many, for instance, affected by<br />

mental health problems that alter<br />

their outlook on life.<br />

By Sir Richard Branson<br />

A few years ago I wrote the following letter<br />

for Mind’s book: Dear Stranger, Letters on the<br />

subject of happiness.<br />

I re-read it recently and was struck by how<br />

much the words still ring true, so I thought I<br />

would republish the letter in the hope that my<br />

words can help others find the true happiness<br />

they deserve in 2018.<br />

Dear Stranger,<br />

You don’t know me but I hear you are going<br />

through a tough time, and I would like to<br />

help you. I want to be open and honest with<br />

you, and let you know that happiness isn’t<br />

something just afforded to a special few. It can<br />

be yours, if you take the time to let it grow.<br />

It’s OK to be stressed, scared and sad, I<br />

certainly have been throughout my life. I’ve<br />

confronted my biggest fears time and time<br />

again. I’ve cheated death on many adventures,<br />

seen loved ones pass away, failed in business,<br />

minced my words in front of tough audiences,<br />

and had my heart broken.<br />

I know I’m fortunate to live an extraordinary<br />

life, and that most people would assume my<br />

business success, and the wealth that comes<br />

with it, have brought me happiness. But they<br />

haven’t; in fact it’s the reverse. I am successful,<br />

wealthy and connected because I am happy.<br />

So many people get caught up in doing what<br />

they think will make them happy but, in my<br />

opinion, this is where they fail. Happiness is<br />

not about doing, it’s about being. In order to<br />

be happy, you need to think consciously about<br />

it. Don’t forget the to-do list, but remember to<br />

write a to-be list too.<br />

Kids are often asked: ‘What do you want to<br />

be when you grow up?’ The world expects<br />

grandiose aspirations: ‘I want to be a writer, a<br />

doctor, the prime minister.’<br />

They’re told: go to school, go to college, get<br />

a job, get married, and then you’ll be happy.<br />

But that’s all about doing, not being – and<br />

while doing will bring you moments of joy,<br />

it won’t necessarily reward you with lasting<br />

happiness.<br />

Stop and breathe. Be healthy. Be around your<br />

friends and family. Be there for someone, and<br />

let someone be there for you. Be bold. Just be<br />

for a minute.<br />

If you allow yourself to be in the moment,<br />

and appreciate the moment, happiness will<br />

follow. I speak from experience. We’ve built<br />

a business empire, joined conversations<br />

about the future of our planet, attended<br />

many memorable parties and met many<br />

unforgettable people. And while these things<br />

have brought me great joy, it’s the moments<br />

that I stopped just to be, rather than do, that<br />

have given me true happiness. Why? Because<br />

allowing yourself just to be, puts things into<br />

perspective. Try it. Be still. Be present.<br />

For me, it’s watching the flamingos fly across<br />

Necker Island at dusk. It’s holding my new<br />

grandchildren’s tiny hands. It’s looking up<br />

at the stars and dreaming of seeing them<br />

up close one day. It’s listening to my family’s<br />

dinner-time debates. It’s the smile on a<br />

stranger’s face, the smell of rain, the ripple<br />

of a wave, the wind across the sand. It’s the<br />

first snow fall of winter, and the last storm of<br />

summer.<br />

Credit: Virgin.com – Richard Tea Smile<br />

There’s a reason we’re called human beings<br />

and not human doings. As human beings<br />

we have the ability to think, move and<br />

communicate in a heightened way. We can<br />

cooperate, understand, reconcile and love,<br />

that’s what sets us apart from most other<br />

species.<br />

Don’t waste your human talents by stressing<br />

about nominal things, or that which you<br />

cannot change. If you take the time simply<br />

to be and appreciate the fruits of life, your<br />

stresses will begin to dissolve, and you will be<br />

happier.<br />

But don’t just seek happiness when you’re<br />

down. Happiness shouldn’t be a goal, it<br />

should be a habit. Take the focus off doing,<br />

and start being every day. Be loving, be<br />

grateful, be helpful, and be a spectator to your<br />

own thoughts.<br />

Allow yourself to be in the moment, and<br />

appreciate the moment. Take the focus off<br />

everything you think you need to do, and start<br />

being I promise you, happiness will follow. <strong>MBR</strong><br />

Happy regards,<br />

Richard Branson<br />

All rights reserved - Copyright 2018<br />

18


GAMING & MOBILE ADDICTION<br />

Malta Business Review<br />

Gaming and mobile<br />

addiction disorder<br />

set to be recognized by World<br />

Health Organization By Kellen Black<br />

'Persistent or recurrent gaming behaviour'<br />

despite negative consequences would be a<br />

disorder, a World Health Organization policy<br />

draft says.<br />

The World Health Organization is looking to<br />

add gaming, internet and mobile addiction<br />

disorder to its International Classification<br />

of Diseases. The addition comes in the<br />

recent draft of ICT-11, which is scheduled<br />

to be released in 2018. It does not specify<br />

prevention or treatment options. "Gaming<br />

and internet addiction disorder is<br />

characterized by a pattern of persistent or<br />

recurrent gaming behaviour ('digital gaming'<br />

or 'video gaming')," the WHO said.<br />

The activity, whether online or offline, is<br />

marked by "impaired control over gaming<br />

or online addiction (e.g., onset, frequency,<br />

intensity, duration, termination, context)."<br />

For someone to be classified as having the<br />

disorder, they must also continue to game<br />

despite negative consequences, it adds. A<br />

WHO spokesperson pointed to the prevalence<br />

of gaming. 'In a number of countries, the<br />

problem has become a significant public<br />

health concern.' — Tarik Jasarevic, WHO<br />

"Use of the internet, computers, smartphones<br />

and other electronic devices has dramatically<br />

increased over recent decades," Tarik<br />

Jasarevic, told CBC News. "While the increase<br />

is associated with clear benefits to users, for<br />

example in real-time information exchange,<br />

health and mental problems as a result of<br />

excessive use have also been documented.<br />

In a number of countries, the problem has<br />

become a significant public health concern."<br />

Jasarevic said, "There is increasing and welldocumented<br />

evidence of clinical relevance of<br />

these conditions and increasing demand for<br />

treatment in different parts of the world."<br />

Video game and mobile browsing addiction<br />

will be classified as an official mental health<br />

condition next year. The World Health<br />

Organization (WHO) will recognize "gaming<br />

disorder" as a mental health condition in its<br />

next revision of the International Classification<br />

of Diseases (ICD), coming in 2018. A beta draft<br />

of the WHO's 11th ICD includes a gaming<br />

disorder entry, which is described as an<br />

addiction to video games and other similar<br />

internet sites, both online and offline.<br />

"There is increasing and<br />

well-documented evidence<br />

of clinical relevance of these<br />

conditions and increasing<br />

demand for treatment in<br />

different parts of the world."<br />

Gaming disorder as described by the WHO<br />

is "characterized by a pattern of persistent<br />

or recurrent gaming behavior," including<br />

not feeling like you have control over how<br />

much you play, putting gaming over other<br />

life priorities, and continuing to play games<br />

despite negative consequences. "The<br />

behavior pattern is of sufficient severity to<br />

result in significant impairment in personal,<br />

family, social, educational, occupational or<br />

other important areas of functioning," the<br />

entry reads. What it boils down to is basically<br />

video game and video addiction — playing<br />

games and internet browsing for unhealthy<br />

amounts of time and not feeling like you can<br />

stop. And when ICD-11 is published in 2018,<br />

it can be a more easily diagnosable condition.<br />

These symptoms generally need to persist for<br />

about a year for someone to be diagnosed<br />

with gaming disorder, but in extreme cases<br />

it can be diagnosed in a shorter amount<br />

of time, according to the WHO. In the past,<br />

video game addiction has led to some pretty<br />

extreme outcomes, including one death<br />

in 2005 when a man played StarCraft for<br />

more than two days straight with barely<br />

any breaks. More recently in 2010, a couple<br />

that was occupied playing a game neglected<br />

to feed their 3-month-old baby, who died<br />

of malnutrition. The WHO entry does not<br />

include any information about prevention or<br />

treatment of gaming disorder, unfortunately.<br />

This isn't the first time video game or internet<br />

addiction has come up in an official capacity.<br />

In 2013, The American Psychiatric Association<br />

(APA) considered "internet gaming disorder"<br />

as an entry in its Diagnostic and Statistical<br />

Manual of Mental Disorders, and listed it in its<br />

Conditions for Further Study section.<br />

The APA describes internet gaming disorder<br />

as similar to gambling addiction, in which<br />

affected individuals don't have control over<br />

their impulses to continue participating in<br />

said activity. This specifically has to do with<br />

online gaming though, whereas the WHO's<br />

gaming disorder includes offline gaming. A<br />

beta draft of the organisation's forthcoming<br />

11th International Classification of Diseases<br />

(ICD) includes "gaming disorder" in its list of<br />

mental health conditions. It states:<br />

"Gaming disorder is characterized by a<br />

pattern of persistent or recurrent gaming<br />

behaviour (‘digital gaming’ or ‘videogaming’),<br />

which may be online (i.e., over<br />

the internet) or offline, manifested by: 1)<br />

impaired control over gaming (e.g., onset,<br />

frequency, intensity, duration, termination,<br />

context); 2) increasing priority given to<br />

gaming to the extent that gaming takes<br />

precedence over other life interests and<br />

daily activities; and 3) continuation or<br />

escalation of gaming despite the occurrence<br />

of negative consequences." <strong>MBR</strong><br />

Credit: CBC News; Mashable – Kellen Black<br />

Credit: AFP/ Getty Images<br />

www.maltabusinessreview.net<br />

19


Malta Business Review<br />

CRM<br />

Your transformation<br />

starts here<br />

“To accelerate your digital transformation, you need a new type of business application.<br />

One that breaks down the silos between CRM and ERP, that’s powered by data and<br />

intelligence, and helps capture new business opportunities. That’s Microsoft Dynamics<br />

365,” tells us Peter Sammut Briffa, Senior Consultant at KPMG Crimsonwing Malta. In<br />

this interview Peter explains how Microsoft Dynamics 365 empower sellers with insights<br />

to personalize relationships, predict customer needs, and increase sales.<br />

<strong>MBR</strong>: Microsoft’s focus on digital<br />

transformation significantly affected their<br />

product line-up. How can an application<br />

like Microsoft Dynamics 365 for Sales create<br />

business value?<br />

PSB: By having all information concerning<br />

potential and actual sales stored in one place,<br />

salespeople will find it easier to identify the<br />

opportunities they should follow up. It allows<br />

for the enforcement of business processes<br />

which help streamline the sales process,<br />

ensuring that all the critical steps are followed,<br />

and that all relevant data is collected and<br />

analysed. This will eventually shorten sales<br />

cycles, enable the sales team to spend more<br />

time selling, and consequently improve close<br />

rates.<br />

<strong>MBR</strong>: What kind of insights can an<br />

organisation achieve?<br />

PSB: Through this CRM application,<br />

management can track all the leads and<br />

opportunities that their salespeople are<br />

following, as well as the sales actually made.<br />

This can help plan future productivity. It is<br />

also possible to introduce a number of key<br />

performance indicators. Increased sales is<br />

the obvious one, but other important ones<br />

include: are we contacting more potential<br />

customers? Do we get repeat orders from<br />

existing customers? What percentage of<br />

opportunities are we converting into sales?<br />

"Dynamics 365 is designed to<br />

be as intuitive as possible."<br />

<strong>MBR</strong>: Microsoft is now hosting the solution<br />

on Microsoft Azure. What are the benefits<br />

deriving from the cloud?<br />

PSB: There are two main advantages:<br />

maintenance and availability. There are no setup<br />

costs and maintenance of the environment<br />

is all in Microsoft’s hands, including security,<br />

backups, data restores, and the availability of the<br />

application round the clock. Furthermore, it is<br />

possible to connect to Azure from anywhere via<br />

internet, so CRM is available outside the office,<br />

outside the country, even using mobile devices.<br />

<strong>MBR</strong>: Given that this is a Microsoft product,<br />

how easy is it for new users to adapt to<br />

Microsoft Dynamics 365?<br />

PSB: Dynamics 365 is designed to be as<br />

intuitive as possible. All the terms can be<br />

changed to suit the company’s culture; a case<br />

may be called a “support ticket” or a “customer<br />

issue” – changing the label is a matter of simple<br />

configuration. Dynamics 365 also interacts<br />

seamlessly with and uses similar interfaces<br />

as the popular Office 365 suite of programs<br />

such as Word, Excel and Outlook. Sending an<br />

email from CRM is similar to sending one from<br />

Outlook.<br />

<strong>MBR</strong>: How are client relationships impacted?<br />

PSB: The plethora of data that can be stored<br />

within Microsoft Dynamics 365 means the<br />

user has the perfect tool to improve their<br />

interactions with customers and maintain<br />

the health of these relationships. It is possible<br />

to keep a record of all past interactions with<br />

customers, as well as those planned for the<br />

future. Members within the organisation across<br />

various departments can view these interactions<br />

and be fully updated whenever they need to<br />

contact the customer themselves. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

EDITOR’S<br />

Note<br />

Peter has over 30 years of experience in the IT<br />

industry covering banking, e-commerce, retail,<br />

wholesale, logistics, laundry services, internal<br />

systems and audit. He occupied a number<br />

of roles from developer to systems analyst,<br />

business analyst, project manager, programme<br />

manager and support manager. Currently he is a<br />

Senior Consultant on Microsoft Dynamics 365<br />

Customer Engagement.<br />

20


Malta Business Review<br />

www.maltabusinessreview.net<br />

21


Malta Business Review<br />

ECONOMY 2017 REVIEW<br />

ECONOMY<br />

ECONOMY 2017<br />

€88m<br />

The government reported a surplus<br />

in its finances which is expected to<br />

amount to around €88m (equivalent<br />

to 0.8% of GDP). For 2018, the<br />

surplus is expected to be 0.5% of<br />

GDP<br />

€10.8bn<br />

GDP for 2017 is expected to be<br />

€10.8bn. Furthermore, next year,<br />

GDP is expected to increase by 7.6%<br />

in nominal terms (5.6% in real terms)<br />

4.1%<br />

In August 2017, the number<br />

of people registering for work<br />

amounted to less than 2,500. The<br />

rate of unemployment is estimated<br />

at 4.1% of the labour supply<br />

1.9m<br />

Inbound tourists in 2016<br />

amounted to over 1.9m visitors<br />

representing an increase of<br />

10.2% over the previous year<br />

1.1%<br />

The 12-month moving average rate of<br />

inflation in August 2017 stood at 1.1%<br />

which is the same as that registered<br />

in August 2016. For 2018, the rate of<br />

inflation is expected to be 1.5%<br />

€1.75<br />

The weekly cost of living increase for 2018<br />

is €1.75 per week. Pensioners will receive<br />

an increase of €2 per week<br />

€3.7bn<br />

Estimated tax revenue for 2017 is<br />

expected to be €3.7bn and is expected to<br />

rise to €4.4bn by 2020<br />

€5.9bn<br />

Government debt as at the end of 2017 is<br />

expected to amount to 54.9% of GDP (i.e<br />

€5.9bn) and is expected to decrease to<br />

44.6% of GDP by 2020<br />

€2.1bn<br />

The visible trade gap reached €2.1bn for the period January to July 2017 due to<br />

exports decreasing at a higher rate than the decrease in imports over the same<br />

1,414<br />

The total number of Collective Investment Schemes between January<br />

and August 2017 increased by 83 bringing the total licensed number of<br />

Collective Investment Schemes to 1,414<br />

1. Business confidence<br />

As far as the economy is concerned, 2018<br />

promises to be a good year that is expected<br />

to continue in the current growth streak.<br />

Basing one’s projections on EY Malta’s Malta<br />

Attractiveness Survey, Malta is bound to<br />

remain an attractive country for investment,<br />

although this attractiveness in certain aspects<br />

is diminishing. The economy is also expected<br />

to grow, as more businesses are seeking<br />

to capitalise on numerous opportunities in<br />

a variety of sectors. In a recent Chamberconducted<br />

survey assessing headline business<br />

indicators for 2018, businesses said that sales,<br />

exports, employment and investment appear<br />

to be on an upward trajectory as businesses are<br />

optimistic about their future.<br />

Another recently conducted survey by the Malta<br />

Chamber of Commerce, Enterprise & Indusstry<br />

carried out among its members concluded<br />

that businesses were ready to create around<br />

3,000 jobs in the next three years. This positive<br />

sentiment augurs well for business in Malta, yet<br />

2018 will certainly hold its own challenges which<br />

will require serious and thorough solutions.<br />

2. Malta’s HR challenge and its ability to<br />

retain staff<br />

Malta has one of the lowest unemployment<br />

rates in Europe, but it’s facing an employment<br />

crisis of a different sort – finding enough people<br />

to fulfil the roles that need to be filled. In 2016,<br />

Malta registered a net increase of 10,500 jobs<br />

over the previous year, a trend that shows no<br />

signs of abating, and employers are growing<br />

increasingly desperate to find people to fill<br />

crucial positions, leading to fierce competition,<br />

poaching of valued employees and price<br />

gouging, especially from foreign firms. Clyde<br />

Caruana, Chairman of Malta’s state employment<br />

agency JobsPlus, has stated that despite the fact<br />

that more than 20,000 foreign workers have<br />

come to the island over the past few years, even<br />

more are needed simply to keep the economy<br />

running. There is also the question of whether<br />

22<br />

Malta is attractive enough for foreign workers to<br />

settle down permanently.<br />

3. Malta’s transparency and good corporate<br />

governance issues<br />

The economy has reached new heights and<br />

the strong economic output can be felt across<br />

industries as well as within society at large. It’s<br />

an indisputable fact however, that no matter<br />

how well the economy has been doing, issues<br />

of transparency, whether real or perceived,<br />

require urgent addressing. Though the appetite<br />

for investment appears to remain healthy as our<br />

businesses continue to register optimistic traits,<br />

the country must also consider the sustainability<br />

of Malta's reputation as a legitimate business<br />

hub in the long term. In the present economic<br />

climate, the country must endeavour to dissipate<br />

any uncertainty. In order for these expectations<br />

to truly materialise, it is critical for the country to<br />

realise that good corporate governance is not an<br />

option.<br />

4. Malta’s ability to keep up with regulatory<br />

changes<br />

Malta’s nimbleness and agility when it came<br />

to emerging sectors such as iGaming and<br />

financial services, transformed the economy<br />

in the early to mid-2000s, from one that was<br />

far too heavily reliant on tourism to the one<br />

we have today, where sophisticated tertiary<br />

services form the backbone of the economy.<br />

However, Malta’s ability to keep up with global<br />

regulatory changes seems to be losing some<br />

of its momentum in nearly all fields except for<br />

iGaming. While iGaming is crucial to Malta’s<br />

economy, generating more than 12 per cent of<br />

its annual economy, other sectors that require<br />

just as much focus cannot be neglected.<br />

5. Malta’s tourism product<br />

Malta is currently breaking record after record<br />

when it comes to tourism figures, and there’s<br />

no doubt that the marketing and promotional<br />

aspect is being handled with great skill, but<br />

unless stricter safeguards are placed upon<br />

Malta’s touristic offering, our sustainability<br />

might be at stake on a long-term basis. The<br />

proliferation of generic, unsightly buildings and<br />

the general overurbanisation of the country<br />

risk destroying Malta’s unique heritage, while<br />

the littered and overcrowded beaches will<br />

stop being so appealing unless swift action<br />

is taken. Furthermore, the HR problem that<br />

currently exists across all industries is particularly<br />

pronounced when it comes to sectors directly<br />

related to tourism, such as hotel and catering<br />

work – it’s harder than ever to find people who<br />

want to do an excellent job in such a tough<br />

industry.<br />

6. Whether Malta will manage to update its<br />

ageing and outdated infrastructure<br />

Malta’s population has risen by about 25,000 in<br />

the space of 10 years, boosted by expats who<br />

now live and work on the island. It’s evident<br />

that the current capacity of the present road<br />

network is just not enough to handle the<br />

huge flows of traffic, particularly to central<br />

areas of the island where hubs of industry and<br />

commerce are located. According to EY Malta’s<br />

Malta Attractiveness Survey, more than a third<br />

of respondents (36 per cent) believe that the<br />

current transport and logistics infrastructure<br />

is not attractive from an FDI standpoint, and<br />

63 per cent supported investment in major<br />

infrastructure and urban projects. And with 43<br />

new vehicles being added to Malta’s roads every<br />

single day, the situation is bound to get worse.<br />

The 2018 Budget focused heavily on ways to<br />

fix Malta’s infrastructure, with the €700 million,<br />

seven-year road project, which was a central<br />

tenet of the Labour Party’s electoral manifesto,<br />

scheduled to begin in 2019. However, while it<br />

was acknowledged that the traffic problem will<br />

not be solved just through investment in better<br />

roads, and that the congestion problem could be<br />

attributed to a cultural dependence on private<br />

cars, there was no mention of the introduction of<br />

a rapid mass transport system. <strong>MBR</strong><br />

Credit: Price WaterhouseCoopers; Ernst & Young;Chamber<br />

of Commerce, Enterprise &industry (stats)


INVESTING IN SKILLS<br />

An allocation of €8 million has been made available for a new initiative to promote training activities held<br />

till 30 th June 2020. Such activities will be financed (80% of eligible costs) from the European Social Fund<br />

under the Operational Programme II (2014 - 2020).<br />

For more details or further information kindly contact the<br />

INVESTING in SKILLS Unit, EU Funded Schemes Division, Jobsplus, Hal Far BBG 3000<br />

Tel: 2220 1300 • Email: iis.jobsplus@gov.mt • URL: www.jobsplus.gov.mt<br />

Aid Scheme part-financed by the European Union<br />

Operational Programme II – Cohesion Policy 2014 - 2020<br />

Investing in human capital to create more opportunities and promote the well-being of society<br />

Operational Programme II - European Structural and Investment Funds 2014-2020<br />

“Investing in human capital to create more opportunities and promote the well-being of society”<br />

Aid Scheme part-financed by the European Social Fund<br />

Co-financing rate: 80% European Union; 20% National Funds


Malta Business Review<br />

DENTAL HEALTHCARE<br />

Straight good-looking dentition!<br />

By Dr Jean Paul Demajo<br />

A dental brace (in maltese know<br />

as “il-hadida”) is a device used in<br />

orthodontics to align/straighten<br />

teeth and help to position them<br />

in sync with the patients bite.<br />

This also works to improve dental<br />

health. They are often used to<br />

correct an underbite or overbite,<br />

deep bites, cross bites, crooked<br />

teeth, and various other flaws<br />

of the teeth and jaw. Braces can<br />

be either cosmetic improving the<br />

look of your teeth or structural<br />

helping to reposition your jaws.<br />

For example dental braces,<br />

together with other orthodontic<br />

devices help widen the palate<br />

or jaws and assist in shaping<br />

the teeth and jaws. The correct<br />

movement of teeth in the jaws<br />

should also help to improve the<br />

facial profile of the patient.<br />

What types of braces are available?<br />

In today’s world of orthodontics, there are<br />

more kinds of braces than ever before.<br />

1. Metal braces/Traditional braces<br />

These braces consist of metal brackets and<br />

wires that most people picture when they<br />

hear the word "braces." Modern brackets are<br />

however smaller and less noticeable than the<br />

notorious "metal-mouth" braces that many<br />

adults remember. Plus, new heat-activated<br />

arch-wires use your body heat to help teeth<br />

move more quickly and less painfully than in<br />

the past.<br />

Metal braces/Traditional braces<br />

Advantages: Least expensive type; different<br />

coloured bands give children a chance to<br />

express themselves<br />

Dis-advantages: Most visible type of braces<br />

2. Ceramic Braces<br />

Ceramic braces are similar in size and shape<br />

to metal braces, except that they have<br />

tooth-coloured or clear brackets that blend<br />

in to teeth. Some even use tooth-coloured<br />

wires making them less noticeable than the<br />

conventional metal wires.<br />

Advantages: Less noticeable than metal<br />

braces; move teeth much faster than clear<br />

plastic aligners.<br />

Dis-advantages: Ceramic braces are more<br />

expensive than metal braces; Brackets can<br />

stain easily if patients don’t care for them<br />

well. Tooth coloured arch-wires often get<br />

scratched exposing the underlying colour of<br />

metal.<br />

3. LINGUAL BRACES<br />

Ceramic Braces<br />

Lingual braces are the same as metal<br />

traditional braces, except that these brackets<br />

and arch-wires are fixed on the inside of the<br />

upper and lower teeth.<br />

regular adjustments take longer and are more<br />

difficult than with traditional braces.<br />

4. Clear aligners<br />

Aligner or clear braces consist of a series of 18<br />

to 30 custom-made, mouth guard-like clear<br />

plastic aligners. The aligners are removable<br />

and are replaced every 2 weeks during which<br />

teeth move into pre-planned positions.<br />

Clear Aligners<br />

Clear Aligners<br />

Advantages: Almost invisible; the aligners<br />

may temporarily be removed allowing<br />

patients to eat and drink whatever they want.<br />

Dis-advantages: Will not work for moderate<br />

to complex dental problems; only available<br />

for adults and teens, not children; more<br />

expensive option; can be easily lost and costly<br />

to replace; treatment may potentially take<br />

longer than quoted. Some inter-dental tooth<br />

stripping may be required to create space for<br />

teeth to align in place.<br />

Previously the idea of having braces was<br />

associated with a stigma. Today it has almost<br />

become fashionable to have braces done.<br />

This is simply because everyone would like to<br />

have their teeth straight and look their best.<br />

Technologies also help to make orthodontic<br />

treatment more appealing to children,<br />

teensand a growing number of adults. <strong>MBR</strong><br />

Ask your dentist!<br />

Advantages: Invisible from outside<br />

Lingual Braces<br />

Dis-advantages: Difficult to clean; considerably<br />

more expensive; not appropriate for severe<br />

cases; can be more uncomfortable at first;<br />

DR JEAN PAUL DEMAJO<br />

Dental and Implant Surgeon<br />

24


WOOD BURNING - GAS - ELECTRIC - FUEL OIL - PELLET


Malta Business Review<br />

EDUCATION<br />

THE GLOBAL SEARCH FOR EDU<br />

BY C. M. RUBIN<br />

“New and more<br />

innovative knowledge<br />

maps are now needed<br />

to help us navigate the<br />

complexities of our<br />

expanding landscape<br />

of knowledge.”<br />

-Charles Fadel<br />

C. M. Rubin and Charles Fadel<br />

Credit: CMRubinWorld<br />

that facilitate the learning of knowledge.<br />

All this technology dramatically increased<br />

the amount of knowledge we could access<br />

and the speed at which we could generate<br />

answers to our questions.<br />

“New and more innovative knowledge maps<br />

are now needed to help us navigate the<br />

complexities of our expanding landscape<br />

of knowledge,” says Charles Fadel. Fadel is<br />

the founder of the Center for Curriculum<br />

Redesign, which has been producing<br />

new knowledge maps that redesign<br />

knowledge standards from the ground up.<br />

“Understanding the interrelatedness of<br />

knowledge areas will help to uncover a logical<br />

and effective progression for learning that<br />

achieves deep understanding.”<br />

Joining us in The Global Search for Education<br />

to talk about what students should learn in<br />

the age of AI is Charles Fadel, author of Four-<br />

Dimensional Education: The Competencies<br />

Learners Need to Succeed.<br />

change, I pull out my mobile. How much of<br />

the data kids are being forced to memorize<br />

in school is now a waste of time?<br />

CF: The Greeks bemoaned the invention of<br />

the alphabet because people did not have to<br />

memorize the Iliad anymore. Anthropologists<br />

tell us that memorization is far more trained in<br />

populations that are illiterate or do not have<br />

access to books. So needing to memorize<br />

even less in an age of Search is a natural<br />

evolution.<br />

However, there are also valid reasons for why<br />

some carefully curated content will always<br />

be necessary. Firstly, Automaticity. It would<br />

be implausible for anyone to constantly<br />

look up words or simple multiplications – it<br />

just takes too long and breaks the thought<br />

process, very inefficiently. Secondly, Learning<br />

Progressions. A number of disciplines need<br />

a gradual progression towards expertise,<br />

and again, one cannot constantly look things<br />

up, this would be completely unworkable.<br />

Finally, Competencies (Skills, Character, Meta-<br />

Learning). Those cannot be developed in<br />

thin air as they need a base of (modernized,<br />

curated) knowledge to leverage.<br />

Sometimes people will say “Google knows<br />

everything” and it is striking, but the reality<br />

is that for now, Google stores everything. Of<br />

course, with AI, what is emerging now is the<br />

ability to analyze a large number of specific<br />

problems and make predictions, so eventually,<br />

Google and similar companies will know a lot<br />

more than humans can about themselves!<br />

The Trivium and Quadrivium, medieval revival<br />

of classical Greek education theories, defined<br />

the seven liberal arts necessary as preparation<br />

for entering higher education: grammar, logic,<br />

rhetoric, astronomy, geometry, arithmetic,<br />

and music. Even today, the education<br />

disciplines identified since Greek times are<br />

still reflected in many education systems.<br />

Numerous disciplines and branches have<br />

since emerged, ranging from history to<br />

computer science…<br />

Now comes the Information Age, bringing<br />

with it Big Data, cloud computing, artificial<br />

intelligence as well as visualization techniques<br />

“We need to identify the Essential Content<br />

and Core Concepts for each discipline – that’s<br />

what the curation effort must achieve so as<br />

to leave time and space for deepening the<br />

disciplines’ understanding and developing<br />

competencies.” — Charles Fadel<br />

<strong>MBR</strong>: Charles, today students have the<br />

ability to look up anything. Technology that<br />

enables them to do this is also improving all<br />

the time. If I want to solve a math problem,<br />

I use my calculator, and if I want to write<br />

a report on the global effects of climate<br />

“What we need to test for is Transfer – the<br />

ability to use something we have learned<br />

in a completely different context. This has<br />

always been the goal of an Education, but<br />

now algorithms will allow us to focus on that<br />

goal even more, by ‘flipping the curriculum’.”<br />

— Charles Fadel<br />

<strong>MBR</strong>: If Child A has memorized the data in<br />

her head while Child B has to look up the<br />

26


EDUCATION<br />

Malta Business Review<br />

CATION:<br />

Knowledge in the Age of AI<br />

answers, some might argue that Child A is<br />

smarter than Child B. I would argue that<br />

AI has leveled the playing field for Child A<br />

and Child B, particularly if Child B is digitally<br />

literate, creative and passionate about<br />

learning. What are your thoughts?<br />

CF: First, let’s not conflate memory with<br />

intelligence, which games like Jeopardy<br />

implicitly do. The fact that Child A memorized<br />

data does not mean they are “smarter”<br />

than Child B, even though memory implies a<br />

modicum of intelligence. Second, even Child B<br />

will need some level of content knowledge to<br />

be creative, etc. Again, this is not developed in<br />

thin air, per the conversation above.<br />

So it is a false dichotomy to talk about<br />

Knowledge or Competencies (Skills/<br />

Character/Meta-learning), it has to be<br />

Knowledge (modernized, curated) and<br />

Competencies. We’d want children to both<br />

Know and Do, with creativity and curiosity.<br />

Lastly, we need to identify the Essential<br />

Content and Core Concepts for each discipline<br />

– that’s what the curation effort must achieve<br />

so as to leave time and space for deepening<br />

the disciplines’ understanding and developing<br />

competencies.<br />

“Educators have been tonedeaf<br />

to the needs of employers<br />

and society to educate broad<br />

and deep individuals, not<br />

merely ones that may go to<br />

college. The anchoring of this<br />

problem comes from university<br />

entrance requirements.”<br />

- Charles Fadel<br />

<strong>MBR</strong>: Given the impact of AI today and<br />

the advancements we expect by this time<br />

next year, when should school districts<br />

introduce open laptop examinations<br />

to allow students equal access to<br />

information and place emphasis on their<br />

thinking skills?<br />

CF: The question has more to do with<br />

Search algorithms than with AI, but<br />

regardless, real-life is open-book, and so<br />

should exams be alike. And yes, this will<br />

force students to actually understand their<br />

materials, provided the tests do more than<br />

multiple-choice trivialities, which by the<br />

way we find even at college levels for the<br />

sake of ease of grading.<br />

What we need to test for is Transfer – the<br />

ability to use something we have learned<br />

in a completely different context. This has<br />

always been the goal of an Education, but<br />

now algorithms (search, AI) will allow us to<br />

focus on that goal even more, by “flipping<br />

the curriculum”.<br />

<strong>MBR</strong>: Today, if a learner wants to do a deep<br />

dive into any specific subject, AI search<br />

allows her to do this outside of classroom<br />

time. What do you say to a history teacher<br />

who argues there’s no need to revise subject<br />

content in his classroom?<br />

CF: For all disciplines, not just History, we<br />

must strike the careful balance between “justin-time,<br />

in context” vs “just-in-case”. Context<br />

matters to anchor the learning: in other words,<br />

real-world projects give immediate relevance<br />

for the learning, which helps it to be absorbed.<br />

And yet projects can also be time-inefficient,<br />

so a healthy balance of didactic methods like<br />

lectures are still necessary. McKinsey has<br />

recently shown that today that ratio is about<br />

25% projects, which should grow a bit more<br />

over time as education systems embed them<br />

better, with better teacher training.<br />

Second, it should be perfectly fine for<br />

any student to do deep dives as they see<br />

fit, but again in balance: there are other<br />

competencies needed to becoming a more<br />

complete individual, and if one is ahead of<br />

the curve in a specific topic, it is of course very<br />

tempting to follow one’s passion. And at the<br />

same time, it is important to make sure that<br />

other competencies get developed too. So,<br />

balance and a discriminating mind matter.<br />

<strong>MBR</strong>: Employers consider ethics, leadership,<br />

resilience, curiosity, mindfulness and<br />

courage as being of “very high” importance<br />

to preparing students for the workplace.<br />

How does your curriculum satisfy<br />

employers’ demands today and in the years<br />

ahead?<br />

CF: These Character qualities are essential<br />

for employers and life needs alike, and<br />

they have converged away from the false<br />

dichotomy of “employability or psycho-social<br />

needs.” A modern curriculum ensures that<br />

these qualities are developed deliberately,<br />

systematically, comprehensively, and<br />

demonstrably. This is achieved by matrixing<br />

them with the Knowledge dimension,<br />

meaning teaching Resilience via Mathematics,<br />

Mindfulness via History, etc. Employers have a<br />

mixed view and success as to how to assess<br />

these qualities, so it is a bit unfair that they<br />

would demand specificity they do not have.<br />

And it is also unfitting of school systems to<br />

lose relevance.<br />

Credit: CMRubinWorld<br />

<strong>MBR</strong>: There is a significant gap between<br />

employers’ view of the preparation levels<br />

of students and the views of students and<br />

educators. The problem likely exists partly<br />

because of incorrect assumptions on both<br />

sides, but there are also valid deficiencies.<br />

What specific inadequacies are behind this<br />

gap? What system or process can be devised<br />

to resolve this issue?<br />

CF: On one side, employers are expecting too<br />

much and shirking their responsibility to bring<br />

up the level of their employees, expecting<br />

them to graduate 100% “ready to work”<br />

and having to spend nothing more than jobspecific<br />

training at best. On the other side,<br />

educators have been tone-deaf to the needs<br />

of employers and society to educate broad<br />

and deep individuals, not merely ones that<br />

may go to college.<br />

The anchoring of this problem<br />

comes from university entrance<br />

requirements (in the US, AP<br />

classes, etc.) and their associated<br />

assessments (SAT/ACT scores).<br />

They have for decades back-biased<br />

what is taught in schools, in a very<br />

self-serving manner – narrowly<br />

as a test of whether a student will<br />

succeed at university. It is time to<br />

deconstruct the requirements to<br />

broaden/deepen them to serve<br />

multiple stakeholders. <strong>MBR</strong><br />

Creditline: David Wine, CMRubinWorld<br />

All rights reserved - Copyright 2018<br />

www.maltabusinessreview.net<br />

27


Malta Business Review<br />

HUMAN RESOURCE<br />

MOTIVATIONS TO CHANGE JOBS<br />

One of every two individuals has referred a friend to their organisation at least once. Out of those individuals<br />

who have never referred a friend to their organisation, 52% rated their job satisfaction a 6 or lower, whereas<br />

out of the individuals who have referred a friend to their organisation, only 28% gave a rating of 6 or lower<br />

regarding their job satisfaction.<br />

JobsinMalta.com is an integrated job<br />

board for all types of situations vacant.<br />

Job vacancies in Malta from recruitment<br />

agencies and employers direct. Whether<br />

you're looking for a career move or a temp<br />

job in Malta, sign up today for our daily or<br />

weekly Job Alerts and keep yourself updated<br />

through our social media channels.<br />

A low cost recruitment solution for employers<br />

and recruitment personnel to create, preview<br />

and publish jobs in Malta through multiple<br />

local job boards, social networks and even<br />

your own website. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

28


MALTA<br />

YOUR KEY TO<br />

EUROPE & AFRICA<br />

Unlock your potential &<br />

discover a world of opportunity<br />

Corporate ServiCeS - aCCounting - taxation<br />

www.ejz.com.mt<br />

No. 217, Suite 4, Level 1, 21st September Avenue, Naxxar NXR 1013 Malta<br />

Tel: +356 2149 1127 | Fax: +356 2540 1093 | Mob: +356 9949 0796


Malta Business Review<br />

EXCLUSIVE INTERVIEW OF THE MONTH<br />

INNOVATING, CREATING<br />

By Martin Vella<br />

Dr. Adrian Attard Trevisan, Umana Medical Technologies<br />

believes that as pioneers in building medical devices<br />

innovators know that the best way to have their ideas come<br />

to fruition is to understand the underlying principles. More<br />

often than not, it’s the medical device engineers who drive<br />

the innovation, and that’s how it should be.<br />

Dr Adrian Attard Trevisan<br />

Seven years ago Dr Adrian Attard Trevisan<br />

started the AAT research which is a group of<br />

companies of medical devices, which grew<br />

and changed over the years . Eventually, it<br />

became called ‘Neurotech International’ and<br />

became a public company on the Australian<br />

Stock Exchange (ASX). Dr Trevisan moved out<br />

of management, remaining a Scientific Advisor<br />

and becoming a Non Executive Director on the<br />

Board. Moving on, Dr Trevisan, established<br />

another group of companies in the medical<br />

devices field, merging forces with a technology<br />

that was being developed by two professors in<br />

Italy, wherein they developed a system in which<br />

with a tattoo sensor they can control any vital<br />

sign of a human being , without being invasive.<br />

Today, this venture is known as UMANA<br />

Medical Technologies, where Dr Trevisan and his<br />

colleagues are trying to replace the traditional<br />

“holter device” used in hospitals , with this novel<br />

technology . With this product, physicians are<br />

able to monitor heart activity, blood pressure<br />

and all vital signs, and in the future Dr Trevisan<br />

also hopes to expand into other areas. Having<br />

signed confidentiality agreement with one<br />

of the top four big names in medical and<br />

pharmacology worldwide, UMANA Medical<br />

Technologies are extending what they are doing<br />

to other areas, such as developing a system<br />

with these tattoos to analyse the sweat of the<br />

patient in order to see if that drug is working on<br />

the patient or not. Growing rapidly in that field,<br />

Adrian is always interested in starting medical<br />

devices companies. Dr Trevisan’s companies<br />

are are all subject to very stringent medical<br />

certifications, and in Malta, such regulators<br />

are not available. These certifications require<br />

qualified people from abroad to come to Malta<br />

and build on for the future. Dr Trevisan believes<br />

a lot that Malta can become a hub on the map<br />

for medical devices. UMANA are now building<br />

their very own facilities, with clean zones,<br />

production areas and R&D. Outstanding results<br />

in quality of care and the patient experience<br />

have created a growing demand for its services.<br />

<strong>MBR</strong>: It’s all about research and<br />

development, and we lack behind here<br />

in Malta, however, if you have foreign<br />

investors that’s another thing, no?<br />

AAT: I think that looking at Malta as an<br />

isolated place is quite limiting. Research<br />

and Development should really be looked<br />

at in a more collaborative and international<br />

way. I don’t think that investment is the only<br />

limitation in malta. I believe that the biggest<br />

lack is more an infrastructural one. Especially<br />

when working in the medical devices space ,<br />

regulatory restrictions are large , and having to<br />

all the time fly in regulators from abroad , is an<br />

expensive burden that would be avoided if we<br />

had an approved notified body (regulator) for<br />

medical devices, in Malta.<br />

<strong>MBR</strong>: Way back when you started did a<br />

thought cross your mind that you are going<br />

to build companies?<br />

AAT: What triggers me is I don’t believe in<br />

building companies. I believe I build projects<br />

and products that help people. I try to<br />

surround myself with as many clever people<br />

as possible , to help me convert an idea into<br />

a product, then we validate it. For example<br />

presently with UMANA, we are starting a<br />

2000 patient clinical trial with Mater Dei in<br />

Malta , with the professional supervision of<br />

the Cardiology Department and University<br />

of Malta . I am also very lucky , that the team<br />

that helps me is passionate about the projects<br />

we enter. When you dedicate yourself to start<br />

a project , at times you get into a dilemma of<br />

“why”. Why are you doing it? And I thinkthat is<br />

very important for me. I love seeing problems<br />

and I love developing solutions for those<br />

problems. At times unfortunately insome<br />

companies, people just develop the product<br />

and then try to find a problem to solve it<br />

with after production. I am not part of that<br />

school of thought. I love actually evaluating<br />

the problem. As an example, my mother<br />

has a heart problem (very typical of her age<br />

bracket) and we are all the time anxious<br />

about her wellbeing, so what we are doing<br />

here is a way of monitoring patients like my<br />

mother or other people because the heart<br />

problems are one of the largest conditions<br />

and we actually build a system in which we<br />

monitor these patients in a very, very efficient<br />

way.<br />

<strong>MBR</strong>: So tell us about this year and why is it<br />

important for you especially with the launch<br />

of Umana T1?<br />

AAT: The Umana T1 was started in terms of its<br />

research by a professor and his team , about<br />

eight years ago . They managed to develop<br />

an idea that got publish on some of the most<br />

influential medical and scientific journals ,<br />

however unfortunately they needed to look<br />

at improving and making this idea into a<br />

real product , and its why I could try to help<br />

them. This so far has worked out as a brilliant<br />

collaboration , and our growing team and<br />

results , are starting to speak for themselves.<br />

I think this year will see the product finally<br />

being released in a number of markets. We are<br />

presently at the very last steps of getting what<br />

we call the CE medical certification, which<br />

is basically the certification required to start<br />

selling this product on the European market,<br />

and we are already starting to work on our our<br />

first batch medical trial in Malta with Mater Dei<br />

Hospital . We have also just moved into our<br />

own production and research facility , and I am<br />

sure that this will help us move to the next step<br />

in the company’s mission of helping patients<br />

around the world.<br />

What triggers me is I don’t<br />

believe I build companies; I<br />

believe I build projects<br />

<strong>MBR</strong>: What’s this product?<br />

AAT: As I was sayng before , the product is our<br />

“why”. The Umana T1 system is a platform that<br />

is aimed at monitoring a patient ( we started<br />

with our cardiac patients , but in future we<br />

will move to other conditions). The aim of our<br />

patented product is to monitor a patient , to the<br />

highest grade ( clinical) , yet without the need to<br />

put on him a number of cables and wires .The<br />

patient can live a normal life whilst recording<br />

very valuable data, and at the moment we are<br />

30


EXCLUSIVE INTERVIEW OF THE MONTH<br />

Malta Business Review<br />

& GROWING BUSINESSES<br />

actually propagating rapidly. Our first generation<br />

of the product can record in real time , heart<br />

activity, atrial fibrillation and blood pressure<br />

from our tattoo but we are also working with<br />

a very large pharma brand to extend these<br />

capabilities even further. The opportunities for<br />

this product are quite endless.<br />

<strong>MBR</strong>: Where do you see growth<br />

opportunities?<br />

AAT: Well, definitely I think in this type of market<br />

we cannot think just local. We are hoping to<br />

leave our mark locally but you have to have<br />

actually look at quite a global type of investment.<br />

At the moment we are going to be launching<br />

our product in a number of countries. We are<br />

planning to start off with European Countries<br />

once we have the Medical CE Certification and<br />

basically our growth and our partnerships. We<br />

are working with a number of universities. We<br />

are working the Technical University of Graz in<br />

Austria, the university in Milan and Fraunhofer<br />

Institute in Germany and have assembled an<br />

international Advisory Board with professors<br />

coming from Kings college , Imperial College and<br />

Yale University. Therefore, we are structuring<br />

a group of very well-known partners around<br />

the world in order to work together and its<br />

beneficialto both the product development ,<br />

but also to collect feedback from the medical<br />

professionals that use our services.<br />

<strong>MBR</strong>: Who are the people that truly lead your<br />

solutions, for you to help them?<br />

AAT: Our product offering has two main<br />

audiences. We have Hospitals ( this also includes<br />

telehealth providers and Care centers ) who as<br />

we go along are always in need of more and<br />

more solutions to be able to monitor patients<br />

and also deliver a treatment that these patients<br />

may benefit also away from hospital (telehealth).<br />

Then we have the private market, where it’s the<br />

patient himself who actually requires to have a<br />

solution of monitoring for a long term period.<br />

For example, when you have elderly people,<br />

people living on their own, they are all the time<br />

apprehensive that something might happen to<br />

them, so we offer also a solution that is called<br />

‘The Umana T1 Hub’, where they can form<br />

part of a community and at the same time be<br />

monitored by a medical professional.<br />

We are structuring a group<br />

of very well-known partners<br />

around the world in order to<br />

work together and it helps us<br />

both in the R&D of technology<br />

<strong>MBR</strong>: How important is innovation to the core<br />

company culture and where is this innovation<br />

taking place?<br />

AAT: Innovation is the key. It’s not just a “buzz<br />

word” like other companies use it. It has to be<br />

the keyword to and for whatever company I<br />

get involved in. That is the unique selling point<br />

of any growing start-up. Innovation is not just<br />

developing a new product, but its crucial for<br />

all the team to really adopt it in the company<br />

culture.Everyone is very flexible here and that is<br />

the call for innovation. I believe that innovation is<br />

going to be the key for any technology company,<br />

especially in the medical industry. The medical<br />

industry is just a little bit harder for change<br />

than other industries and maybe that’s why<br />

even in Malta we don’t have enough medical<br />

technology startups , because the barrier to entry<br />

Umana T1 Heart Monitor<br />

is very substantial and often is less appealing. To<br />

actually start off, when you are doing a medical<br />

device you are very much scrutinized by the<br />

European Community to get the CE Medical<br />

Certification. There are a number of Obligations<br />

( that are usually a killer for startups) , including<br />

a quality management system which is like the<br />

standard ISO 9000 , but is way more stringent ,<br />

called ISO 13485. There are a lot of bureaucracy<br />

that inadvertently hinderinnovation because it<br />

takes longer time. It’s not that you actually come<br />

up with a technologyand you can put it on the<br />

market the next day. You have todo a validation<br />

of it, get international auditors to come to Malta<br />

to say ‘yes, you can start selling to the market’,<br />

but still I believe that innovation is at the core, if<br />

we want to reach our goal. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

EDITOR’S<br />

Note<br />

Dr Adrian Attard Trevisan is a neurophysiologist<br />

with a wide experience in the field of human<br />

physiology and medical devices. He was<br />

founder, Chief Executive Officer and Chief<br />

Scientific Officer of AAT Research, a group<br />

of companies involved in the development of<br />

certified medical devices. The company has<br />

since rebranded itself as Neurotech International,<br />

becoming a publicly listed company on the<br />

Australian Securities Exchange (ASX), of which<br />

Adrian is still a Non-Executive Director. He<br />

has worked on international research projects in<br />

England and France and has given presentations<br />

at international conferences and congress, as<br />

well as holding visiting lecturing posts at the<br />

University of Malta and the Università degli<br />

Studi di Milano. He has benefited from research<br />

grants and formed part of research projects under<br />

a number of EU and local funding programmes.<br />

Dr Attard Trevisan is also a research fellow of the<br />

Bedfordshire Center for Mental Health Research<br />

in association with the University of Cambridge.<br />

He is a co-founder and Chief Executive Officer<br />

of Umana Medical Technologies, a developer<br />

and manufacturer of patented temporary<br />

tattoo sensors that enable patients and medical<br />

professionals to monitor vital signs of patients,<br />

without the usual restrictions of cables and wires<br />

that effect quality of life.<br />

www.maltabusinessreview.net<br />

31


Malta Business Review<br />

iGAMING<br />

THE 4 BIGGEST AML D4 RISKS<br />

FOR iGAMING COMPANIES<br />

Last June’s introduction of EU Directive 2015/849,<br />

better known as the 4th Anti-money Laundering<br />

directive (AML D4), brought about a sea change in the<br />

way iGaming companies treat risk – and it's vital that<br />

compliance professionals bring themselves up to speed.<br />

Failure to adequately comply with AML<br />

regulations could result in regulatory<br />

penalties, bad press, and a massive loss of<br />

consumer trust. Whilst all the items on the<br />

AML D4 list are important, here’s a list of the<br />

4 biggest risk factors that compliance teams<br />

have to manage.<br />

1. PEPS AS OWNERS, BENEFICIAL OWNERS, OR<br />

PEOPLE OF SIGNIFICANT CONTROL<br />

One of the AML D4 risk guidelines warns that when compliance<br />

professionals are contemplating their involvement with a company,<br />

they should be on the lookout for any possible associations that<br />

the proposed client or business partner might have with politically<br />

exposed persons (PEPs). Finding out if the company itself, its<br />

owners, directors, or persons of significant control (PSCs) are PEPs<br />

is crucial.<br />

2. CASH-RICH INDUSTRIES<br />

Under the AML D4 guidelines, companies should avoid becoming<br />

involved with businesses that have links to sectors that involve<br />

significant amounts of cash and/or their beneficial owners. It’s<br />

important to understand that cash is hard to trace and is therefore<br />

favoured by money launderers. Cash transactions are one of the<br />

simplest methods to transform ill-gotten gains into money that<br />

appears above-board.<br />

3. BUSINESS INTERESTS OR DEALINGS IN CERTAIN<br />

HIGH-RISK SECTORS<br />

The AML D4 guidelines stratify corruption risk levels according to<br />

certain economic sectors. As far as the assessment and avoidance<br />

of risk is concerned, under the AML D4 guidelines, not all industries<br />

are equal. iGaming companies are advised to ensure that they<br />

have solid due diligence procedures in place to ensure they are<br />

aware of the sectors in which any potential partners or customers<br />

operate.<br />

4. ADVERSE MEDIA REPORTS FROM CREDIBLE<br />

NEWS OUTLETS<br />

The AML D4 guidelines suggest keeping an eye out for negative<br />

stories about potential business partners or customers in news<br />

items which include allegations of criminality or terrorism, whether<br />

proven or not. Likewise, if any company or its beneficial owner, or<br />

anyone significantly associated with the company is reported to<br />

have been subject to an asset freeze due to criminal proceedings or<br />

allegations of terrorism or terrorist financing, should set alarm bells<br />

ringing for compliance professionals<br />

AML D4 TRANSACTION MONITORING<br />

Learn how AXON enables you to automate and optimise your regulatory and compliance<br />

functions by tracking and reporting on critical data in real-time. This provides a major<br />

benefit in time saving, versus a manual process where you are limited to performing<br />

individual checks on each data source. <strong>MBR</strong><br />

Website: https://www.computimesoftware.com/axon-gaming/<br />

Email us: info@computimesoftware.com or call us +356 2149 0700.<br />

All rights reserved - Copyright 2018<br />

32


Don’t get caught with your pants down!<br />

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www.computimesoftware.com/axon-gaming +356 2149 0700 info@computimesoftware.com


Malta Business Review<br />

iGAMING<br />

<strong>MBR</strong><br />

BTOBET AND<br />

SPINOMENAL<br />

NEW PARTNERS<br />

IN iGAMING<br />

“<br />

We constantly strive to reach<br />

the perfect balance of amazing<br />

graphics, fun game flow and<br />

easy access for worldwide<br />

clients. Since its foundation,<br />

Spinomenal has created more<br />

than 85 original cross-platform<br />

games and we are just getting<br />

warmed up!<br />

“<br />

Spinomenal cross platform games supplier,<br />

providing the most innovative and high-end<br />

games to some of the world’s largest casino<br />

gaming operators, has signed a partnership<br />

with the advanced technological iGaming<br />

and Sportsbook platform BtoBet.<br />

Commenting on the partnership, Spinomenal’s<br />

CEO Lior Shvartz, stated:<br />

“We constantly strive to reach the perfect<br />

balance of amazing graphics, fun game flow<br />

and easy access for worldwide clients. Since<br />

its foundation, Spinomenal has created<br />

more than 85 original cross-platform games<br />

and we are just getting warmed up! We<br />

are very excited about the integration with<br />

BtoBet and are always happy to work with<br />

such a responsive and professional team of<br />

experts who are able to make the process<br />

easy and fast”.<br />

Kostandina Zafirovska, BtoBet’s CEO highlighted:<br />

“Spinomenal has interesting set of games<br />

and we’re enthusiastic about integrating<br />

their content onto BtoBet’s platform, ready<br />

for any regulated market. I firmly believe<br />

the combination of Spinomenal’s games<br />

proposal and BtoBet’s platform will definitely<br />

provide operators with the possibility to<br />

elaborate unique offers, tailored for every<br />

single market, offering more than 3,000<br />

exciting games. Additionally, with our<br />

sophisticated Recommendation engine,<br />

operators can suggest to players their<br />

preferred games, at the ideal time and on<br />

their preferred device.”<br />

About BtoBet<br />

BtoBet is a multinational company and is<br />

part of a group with 20 years of experience<br />

in software development in IT, finance,<br />

telecommunication, e-commerce and<br />

banking, strongly committed to technology<br />

and widely investing in technology research<br />

and development. The experience gained in<br />

these advanced environments, allows BtoBet<br />

to be visionary in the iGaming and Sports<br />

betting industry with a deep understanding<br />

of the requirements of the market, catching<br />

changing trends and anticipating bookmakers’<br />

and operators’ needs. BtoBet is a true partner<br />

in technology, offering a standalone platform<br />

and services for the iGaming and Sports<br />

Betting industry. It counts on a very talented,<br />

continuously trained development team and<br />

day to day management support to clients.<br />

BtoBet allows licensees to be unique in the<br />

market, by giving them the opportunity to<br />

completely personalise their offers for Sports<br />

betting and iGaming business, online mobile<br />

and retail. BtoBet has technical branches with<br />

large ever-growing teams of developers in<br />

Skopje, Ohrid, Bitola, Belgrade, Nish, Tirana,<br />

and Rome. Malta hosts the commercial and<br />

marketing centre. Visit our site on: www.<br />

btobet.com<br />

About Spinomenal<br />

Spinomenal was founded in late 2014 by<br />

Lior Shvartz and Omer Henia. From the first<br />

day of its existence, the company had a very<br />

clear vision: to be the lead content provider.<br />

Starting from scratch, Spinomenal quickly<br />

grew and developed new and original cross<br />

platform games with high-end graphic and<br />

sounds, but more importantly, brilliant new<br />

features. The ideas just kept pouring out along<br />

with a constant process of self-improvement.<br />

Today, the company is on top of its game and<br />

is always striving to reach higher, get better<br />

and rise to the next challenge. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

34


Your Corporate Travel<br />

Partner all over the world<br />

FCM Travel Solutions is one of the world’s largest<br />

leading corporate travel management providers<br />

offering complete end-to-end travel management<br />

services. FCM’s network now covers more than 90<br />

countries across Europe, the Middle East, Africa,<br />

Asia Pacific and the Americas.<br />

Our objective is simple: to provide you with better travel ideas for<br />

greater savings. Our worldwide reach combined with our experienced<br />

travel specialists will ensure a very high level of personalised service<br />

and considerable savings in the long run. FCM Travel Solutions has<br />

a unique business model focused on high productivity, key account<br />

management and round the clock emergency service.<br />

We do understand the complexity of business travel and have<br />

invested in the latest online booking tools thus ensuring more<br />

effective management of travel expenditure. This will ensure a full<br />

consolidation of travel management for business units, with preidentified<br />

control mechanisms set in place enabling better control<br />

over travel budgets.<br />

FCM HEAD OFFICE<br />

Ewropa Business Centre, Dun Karm Street,<br />

Birkirkara Bypass, Birkirkara BKR 9034<br />

FCM MOSTA<br />

152, Constitution Street,<br />

Mosta MST 9055<br />

FCM VALLETTA<br />

108, St. John Street,<br />

Valletta VLT 1169<br />

FCM GOZO<br />

7, Independence Square,<br />

Victoria VCT 1022<br />

www.fcm.com.mt | www.mt.fcm.travel<br />

info@mt.fcm.travel | +356 23456789


Malta Business Review<br />

FAMILY BUSINESS<br />

Multi-generational entrepreneurs<br />

By Marcela Kunva<br />

Mirabaud family business was founded<br />

in 1819. Today, two of the four managing<br />

partners represent the sixth and seventh<br />

generations of the banking family. Nicolas<br />

Mirabaud, member of the executive<br />

committee of Mirabaud & Cie SA, says:<br />

“The main difficulty with succession is to<br />

ensure the continuity of activity throughout<br />

different generations. You need to be able to<br />

build on the know-how you have acquired,<br />

but at the same time also need to prepare<br />

for the future through innovation.”<br />

Jonathan Giles, who is a managing director<br />

at Rathbone Investment Management<br />

International, agrees and adds: “I find it is<br />

commonplace that there is a lack of clear<br />

and agreed family guidelines on how the<br />

operating company ties in with the wider<br />

family objectives such as philanthropy, next<br />

generation succession and whether the rest<br />

of the family want to be involved in running<br />

the company. I usually recommend, to<br />

families we advise, that they create a family<br />

constitution, which sets out succession issues<br />

and the scope of the family office to support<br />

the business.”<br />

Giles goes on to say that this kind of<br />

constitution needs to address governance<br />

weaknesses. “There needs to be collective<br />

agreement in such a document, which sets<br />

out clearly the authority given to family<br />

members and it is vital to align their passion,<br />

experience and skills with the agreed family<br />

objectives and values. The constitution needs<br />

to be written clearly so the limits of their<br />

authority are established and supervisory<br />

controls are put in place.<br />

According to Khaled Said, who is a founding<br />

partner at private investment office, Capital<br />

Generation Partners, the greatest difficulty is<br />

hiring the right talent to work alongside the<br />

family “For families to have access to the best<br />

investment opportunities across geographies,<br />

sectors and asset classes they will need to hire<br />

quite a large team of specialists, or decide<br />

to outsource to a provider who can focus<br />

on what they need and then manage that<br />

relationship closely,” says Said.<br />

“I find it is commonplace<br />

that there is a lack of clear<br />

and agreed family guidelines<br />

on how the operating<br />

company ties in with the<br />

wider family objectives"<br />

But there are also advantages in running a<br />

family business which, generally will have<br />

fewer external shareholders which means<br />

decision making can be more thoughtful.<br />

Alexander S. Hoare, partner and former CEO<br />

of C. Hoare & Co, says: “None of our partners<br />

have any interest in quarterly earnings,<br />

market share, executive share options and<br />

such drivers at other companies. We share a<br />

long term perspective which makes it easier<br />

to take longer timeline decisions. An example<br />

might be seen in the legacy systems which<br />

successive management teams of clearing<br />

banks have not invested in.”<br />

Like all businesses, a family business will face<br />

risks and there’s a lot that can go wrong. Said<br />

says: “Human risk, investment risk, lack of<br />

rigour or lack of process can really hamper<br />

any family business.” Giles agrees and adds<br />

that with the growth in social media, that<br />

training and guidance from outside specialists<br />

on reputation protection is a worthwhile<br />

investment. “Analysing the digital footprint<br />

of family members to see what exposures<br />

have been created is an important first step.<br />

This creates a digital audit and a remediation<br />

plan to protect the family from, for example,<br />

a cyber-attack or negative headlines.<br />

Educating the family on social media posts so<br />

they understand their vulnerabilities is also<br />

important.” While aware of all the external<br />

risks, Mirabaud also points out that succession<br />

can mean simply losing the entrepreneurial<br />

spirit that ignited the business originally<br />

which he cites as a major risk. Giles adds a<br />

point about family offices and their costs. “On<br />

top of running a business, if there is a sole<br />

family office to manage their investments<br />

then there are large cost implications which<br />

can range from c£2-£4m annually. This means<br />

you need c£300m in ‘balance sheet’ value to<br />

justify such its existence.<br />

Alexander S. Hoare concludes: “There are<br />

many macroeconomic and geopolitical<br />

things that could happen, but our job is to<br />

manage our way through these. Assuming<br />

we prosper during property crashes, through<br />

Brexit, through a Labour government, and<br />

keep out cyber criminals, then what could go<br />

wrong? Answer: a family business can be too<br />

successful, spoil their upcoming generation<br />

and then make bad decisions. In point of fact it<br />

happened to the sixth generation at the bank,<br />

and the seventh generation subsequently<br />

took us off course, simply because they were<br />

spoiled and entitled.” <strong>MBR</strong><br />

Credit: Citywealth; Jones Publishing Ltd.<br />

36


FASHION & LIFESTYLE<br />

Malta Business Review<br />

Good enough is fine for getting started<br />

BUT IT’S NOT A WORTHY GOAL<br />

BY JOHN PAUL ABELA<br />

NU<br />

John Paul Abela interviews Graziella Galdes, owner of Gilda.<br />

What some people see as a risk, she sees as an opportunity. What one could consider to be a disadvantage, she<br />

turns into an asset. We had the chance to have a one-to-one chat with Graziella Galdes who apart from being a<br />

single mother of three wonderful kids, also operates Gilda, a leading brand synonymous with the best selection of<br />

designer and luxury fashion wear. Graziella opens up about her overall performance of juggling family life along with<br />

her business. If there was one mantra I’d associate with her, it would be “where there is a will, there is a way”.<br />

<strong>MBR</strong>: How did you get your start in the<br />

fashion industry?<br />

GG: Kids wear signalled my first step in the<br />

fashion business in 1995. Ever since that<br />

outlet I’ve been passionate about fashion and<br />

developed my own style in ladies fashion-I<br />

knew that I wanted to be a business owner<br />

and work for myself, and the thought of<br />

opening a ladies fashion outlet just clicked<br />

and made perfect sense.<br />

<strong>MBR</strong>: Take us through a day in your life as a<br />

mumpreneur…<br />

GG: I believe that women can successfully<br />

combine family, career and time for<br />

themselves. I have shown my children that it<br />

is okay to work and be a mother at the same<br />

time. There’s no typical day for me, which is<br />

part of what I love about working in fashion.<br />

Travelling is part and parcel of keeping abreast<br />

with the fashion industry however keeping in<br />

direct contact with my customers is my top<br />

priority.<br />

<strong>MBR</strong>: What type of customers do you cater<br />

for?<br />

GG: Gilda is a one-of-a-kind shopping<br />

experience, uniquely designed and<br />

merchandised with the latest fashion apparel,<br />

shoes, bags and hats. Gilda is where Malta’s<br />

trendiest go when they need a unique outfit<br />

to wear to an event. With outlets in Zebbug,<br />

Kappara and Valletta, Gilda offers lots of<br />

exclusive pieces.<br />

<strong>MBR</strong>: What are some of your goals for the<br />

future of Gilda?<br />

GG: It is an exciting time for me - 2018 will see<br />

my daughter Valentina joining me during my<br />

business journey. Committed to provide the<br />

best in style and quality Gilda has opened<br />

it’s latest outlet in Valletta. This addition to<br />

the brand marks an important milestone and<br />

joins the ranks of the stylish and exclusive<br />

boutique that had opened in Zebbug and<br />

Kappara years before.<br />

It is never enough for Graziella…over the<br />

coming months a new outlet will be launched<br />

in a prime location. Along with clothing, the<br />

project will see the launch of a luxury footwear<br />

line – shoes boasting an elegant aesthetic,<br />

rooted in classic shapes and designs, but all<br />

with subtly unique details.<br />

“Although Gilda’s past has been a celebration<br />

Graziella Galdes, owner of Gilda<br />

of success and the present is very bright,<br />

the journey never stops. The future entails<br />

continuous hard work. You're only as good<br />

as your last performance. The past is part of<br />

history but you have to build on last week or<br />

last night's performance to ensure the future<br />

remains strong,” commented Graziella. <strong>MBR</strong><br />

Credit: John Paul Abela<br />

www.maltabusinessreview.net<br />

37


Malta Business Review<br />

HR & MANAGEMENT<br />

MANAGING STRESS AND CHANGE AT WORK<br />

Susan M. Heathfield<br />

Are you experiencing stress at work?<br />

Want to learn more about what<br />

causes stress and the impact of stress<br />

on people at work? First, you should<br />

start by exploring where and how your<br />

workplace stress is coming from.<br />

Once you understand the origin of<br />

your workplace stress, use these five<br />

suggestions to help you manage it.<br />

Effective stress management is not<br />

easy and requires time and practice.<br />

But developing stress management<br />

skills is important for your overall<br />

health and well-being.<br />

1. Control Time Allocation and Goals<br />

Set realistic goals and time frames for<br />

yourself. Remember the Alice in Wonderland<br />

Syndrome from the book Alice’s Adventures<br />

in Wonderland by Lewis Carroll. Alice is<br />

walking in a woods. She comes to a fork in the<br />

road. Not knowing which way to go, she asks<br />

the Cheshire Cat:<br />

"Would you tell me, please, which way I ought<br />

to go from here?<br />

"That depends a good deal on where you<br />

want to get to,” said the cat.<br />

"I don’t much care where, said Alice.<br />

"Then it doesn’t matter, said the cat.<br />

"—so long as I get somewhere,” Alice added<br />

as an explanation.<br />

"Oh, you're sure to do that, said the Cat, if you<br />

only walk long enough."<br />

Do you feel this way some days? Setting<br />

realistic goals for your day and year helps you<br />

feel directed and in control. Goals give you a<br />

yardstick against which you can measure every<br />

time commitment. And, walking long enough is<br />

a stress producer, not a stress management tool.<br />

Scheduling more than you can handle is a<br />

great stressor. Not only are you stressed<br />

trying to handle your commitments, you are<br />

stressed just thinking about them. If you are<br />

experiencing overload with some activities,<br />

learn to say, “no.” Eliminate any activities<br />

which you don’t have to do. Carefully consider<br />

any time-based commitment you make.<br />

Use an electronic planner to schedule each<br />

goal and activity you commit to accomplishing,<br />

not just your appointments. If that report will<br />

take two hours to write, schedule the two<br />

hours just as you would a meeting. If reading<br />

and responding to email take an hour per day,<br />

schedule the hour.<br />

2. Reconsider All Meetings<br />

Why hold meetings in the first place?<br />

An effective meeting serves an essential<br />

purpose — it is an opportunity to share<br />

information and/or to solve a critical<br />

problem. Meetings should only happen when<br />

interaction is required. Meetings can work<br />

to your advantage, or they can weaken your<br />

effectiveness at work. If much of your time<br />

is spent attending ineffective, time-wasting<br />

meetings, you are limiting your ability to<br />

accomplish important objectives at work.<br />

The Wall Street Journal quoted a study that<br />

estimated American managers could save 80<br />

percent of the time they currently waste in<br />

meetings if they did two things: start and end<br />

meetings on time and follow an agenda.<br />

3. You Can’t Be All Things to All People –<br />

Control Your Time<br />

Something has to give. Make time for the<br />

most important commitments and take<br />

some time to figure out what these are. Time<br />

management is a systematic approach to the<br />

time of your life applied consistently.<br />

The basis of time management is the ability to<br />

control events. A study was done some years<br />

ago that revealed symphony conductors live<br />

the longest of any professionals. Looking into<br />

this longevity, researchers concluded that in<br />

no other occupation do people have such<br />

complete control over existing events.<br />

In his book, Time Power, Dr. Charles Hobbes<br />

suggests that there are five categories of<br />

events:<br />

• Events you think you cannot control,<br />

and you can’t.<br />

• Events you think you cannot control,<br />

but you can.<br />

• Events you think you can control, but<br />

you can’t.<br />

• Events you think you can control, but<br />

you don’t.<br />

• Events you think you can control, and<br />

you can.<br />

There are two major issues about control.<br />

• Each of us is really in control and<br />

in charge of more events than we<br />

generally like to acknowledge.<br />

• Some things are uncontrollable. Trying<br />

to control uncontrollables is a key cause<br />

of stress and unhappiness.<br />

With the competing demands that exist for<br />

your time, you probably feel as if much of<br />

your day is not in your control. Feeling not in<br />

control is the enemy of time management.<br />

Feeling not in control is one of the major<br />

causes of stress in our daily lives, too.<br />

4. Make Time Decisions Based on Analysis<br />

Take a look at how you currently divide your<br />

time. Do you get the little, unimportant things<br />

completed first because they are easy and<br />

their completion makes you feel good? Or, do<br />

you focus your efforts on the things that will<br />

really make a difference for your organization<br />

and your life? Events and activities fall into<br />

one of four categories. You need to spend the<br />

majority of your time on items that fall into<br />

the last two categories.<br />

Not Urgent and Not Important<br />

Urgent but Not Important<br />

Not Urgent but Important<br />

Urgent and Important<br />

5. Manage Procrastination<br />

If you are like most people, you procrastinate<br />

for three reasons.<br />

• You don’t know how to do the task,<br />

• You don’t like to do the task, or<br />

• You feel indecisive about how to<br />

approach the task.<br />

Deal with procrastination by breaking<br />

the large project into as many small,<br />

manageable, instant tasks as possible. Make<br />

a written list of every task. List the small<br />

tasks on your daily, prioritized To Do List.<br />

Reward yourself upon completion. If you do<br />

procrastinate, you’ll find that the task gets<br />

bigger and bigger and more insurmountable<br />

in your own mind. Just start.<br />

These stress managing tips will help you<br />

change your actions and outlook. Best<br />

wishes as you implement these ideas to live<br />

a great life. <strong>MBR</strong><br />

Credit: Susan M.Heathfield<br />

<strong>38</strong>


Malta Business Review<br />

WORKPLACE<br />

WHAT MAKES A GREAT WORKPLACE?<br />

44% OF INDIVIDUALS EITHER CHANGE JOBS AS THEY ARE OFFERED A BETTER SALARY AND BENEFITS PACKAGE, OR BECAUSE THEY ARE<br />

DISSATISFIED WITH THE COMPANY'S MANAGEMENT AND CULTURE FIT. WHICH FACTORS HELP MAKE A GREAT WORKPLACE? <strong>MBR</strong><br />

Credit: JobsinMalta<br />

40


EDITOR’S CHOICE<br />

Malta Business Review<br />

PARMIGIANI FLEURIER LAUNCH THE<br />

NEW KALPA AT SIHH<br />

The Shape of Excellence<br />

Kalpa Chronor<br />

To showcase the new generation of<br />

Kalpa watches, Parmigiani Fleurier is<br />

making an impression with the Kalpa<br />

Chronor, which features the world’s<br />

first solid-gold, self-winding, integrated<br />

chronograph movement.<br />

This tonneau watch is water-resistant to 30<br />

metres and made of hand-polished 18 ct<br />

rose gold. It measures 48.2 x 40.4 mm and<br />

houses an exceptional mechanism that has<br />

been developed and manufactured entirely<br />

in-house. The COSC-certified calibre PF365<br />

is the result of six years’ development, and<br />

oscillates at the high frequency of 36,000<br />

vibrations per hour (5 Hz) to achieve a reading<br />

accuracy of one tenth of a second. With a<br />

power reserve of around 65 hours, this Haute<br />

Horlogerie movement includes a column<br />

wheel and vertical clutch as well as offering<br />

precision gauges and user comfort, and is<br />

set apart by its luxury composition using 18<br />

ct gold. This malleable material is particularly<br />

complex to work with, which further<br />

reinforces the rare quality and expertise that<br />

have gone into its design, the skeleton work<br />

on its bridges, and its decoration. It also<br />

Editor's Choice<br />

features a variable-inertia balance, held in<br />

place by a cross-through bridge, for improved<br />

stability and shock resistance. In terms of the<br />

dial, the calibre PF365 provides hour, minute,<br />

small second and chronograph functions<br />

with a tachymeter and date window. At the<br />

back, a wide tonneau opening with a sapphire<br />

crystal at the top reveals this new shaped<br />

movement, wound by an oscillating weight<br />

in 22 ct gold that features a barley grain<br />

guilloché motif. The 18 ct gold bipartite dial<br />

in black is elegantly finished with an opaline<br />

centre, hand-worked braid-effect guilloché<br />

detail on the flange, and snailed counters. The<br />

counters have been enlarged and positioned<br />

slightly above the centre point, offering easier<br />

readability, while the rounded date window<br />

with its gold outline at 12 o’clock reveals<br />

below it a disc with white numerals and a gold<br />

powder finish for the ‘1’. The luminescent<br />

Delta hands point to hand-applied 18 ct<br />

rose gold faceted indices, which also have a<br />

luminescent coating and match the folding<br />

buckle on the Hermès black alligator strap.<br />

It is an exceptional timepiece, produced as a<br />

series of 50 numbered pieces. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

www.maltabusinessreview.net<br />

41


Malta Business Review<br />

GENDER PAY GAP<br />

PAYM€QUALLY -<br />

TOWARDS EQUAL<br />

PAY FOR WOMEN<br />

AND MEN<br />

By Renee Laiviera<br />

Commissioner - NCPE<br />

An investigation carried out by the National<br />

Commission for the Promotion of Equality<br />

(NCPE) in 2015 found the occurrence of gender<br />

discrimination in the wage of a female employee.<br />

In this case, the complainant alleged that she<br />

was receiving a lower wage than the male<br />

employees who were in a similar or same rank<br />

and responsibilities. It was noted that while all<br />

of the managers’ wages differ in amount, the gap<br />

between the male managers’ wages is smaller<br />

than the one between the average male manager<br />

wage and the complainant’s wage. Following<br />

the opinion issued in relation to this complaint,<br />

NCPE was informed that negotiations between<br />

the employer and the complainant resulted in a<br />

substantial increase in salary when compared to<br />

that of her male counterparts.<br />

42


GENDER PAY GAP<br />

Malta Business Review<br />

Cases on gender discrimination in pay that<br />

are similar to this mainly affect women, and<br />

contribute to widen the gender pay gap. As<br />

this is a concern for most of the EU member<br />

states, the European Commission established<br />

the European Equal Pay Day that is usually<br />

earmarked for the first week in November<br />

to raise awareness on this issue. Many of the<br />

EU member states have followed suit and<br />

so has NCPE. In fact, through a short media<br />

campaign - PayM€qually - NCPE is raising<br />

further awareness on the gender pay gap on<br />

the national level.<br />

Research shows that equal pay for work of<br />

equal value for women and men should not<br />

only be safeguarded, because it is enshrined<br />

in the Constitution of Malta, but also because<br />

it makes good business sense. Safeguarding<br />

equality in employment, including in pay,<br />

contributes to attract the best employees<br />

for a job; to make effective use of talents and<br />

skills; to avoid complaints on discrimination<br />

and unfair work practices; to create a positive<br />

work environment and gain the confidence of<br />

employees.<br />

The question arises – how can equal pay for<br />

women and men be guaranteed? Having<br />

an Equality Policy that safeguards equal pay<br />

signifies that an organisation is committed<br />

to promote equality and diversity in concrete<br />

terms and eliminates unlawful discrimination.<br />

Such policies ensure equal terms and<br />

conditions offered to women and men in<br />

the same grade and in the same type of<br />

employment or doing work of equal value.<br />

An equality policy benefits staff and potential<br />

employees and helps achieve dignity at work,<br />

contributing to providing the best possible<br />

services to clients.<br />

Having a robust, consistent, gender-sensitive<br />

method for assessing and comparing the<br />

value of different jobs is considered vital to<br />

achieving equal pay. Such job evaluation<br />

schemes have proved to provide a basis for a<br />

grading and pay structure based on objective<br />

criteria, supporting credible definitions of<br />

work of equal value and detecting indirect<br />

pay discrimination on grounds of sex. The aim<br />

is to evaluate the job, not the jobholder, and<br />

to provide a way of assessing the demands<br />

of a job that is free from gender bias and as<br />

objective as possible.<br />

Payroll transparency facilitates the<br />

implementation of equal pay for women<br />

and men by enabling employees, employers<br />

and social partners to take appropriate<br />

action when and if necessary. Employees<br />

can make sense of their earnings and<br />

those of their colleagues putting at rest<br />

suspicions of discrimination, favouritism and<br />

general unfairness. Studies carried out in<br />

organisations show that sharing peers’ and<br />

superiors’ salary information is a motivator. In<br />

fact, when employees can clearly see where<br />

they stand within the company in relation to<br />

their colleagues, they are more likely to ask<br />

themselves why they are in that position and<br />

do what they can to raise their prospects.<br />

In Malta there are already 78 enterprises, with<br />

around 21,000 employees, that have shown<br />

their commitment towards gender equality,<br />

including in pay, which commitment has been<br />

recognised and awarded by NCPE. In fact, the<br />

NCPE Equality Mark certifies organisations<br />

that foster gender equality at the workplace<br />

according to set criteria, including equality<br />

in recruitment and working conditions<br />

such as equal pay for work of equal value.<br />

NCPE provides the necessary assistance to<br />

organisations to strengthen their policies and<br />

practices in this regard.<br />

Reporting discrimination in pay is essential to<br />

ensure that the gender pay gap is addressed.<br />

In this context, NCPE is empowered to<br />

investigate complaints of alleged gender<br />

discrimination in employment, including in<br />

pay. Therefore, anyone who deems that they<br />

are being discriminated against in this regard,<br />

is encouraged to lodge a complaint with NCPE<br />

for further investigation and action.<br />

Through the media campaign PayM€qually, in<br />

line with the European Equal Pay Day marked<br />

this year on 3rd November, NCPE is putting<br />

its message across by participating in TV and<br />

radio programmes and publishing articles in<br />

order to increase awareness that a pay gap<br />

between women and men still exists and that<br />

there are ways how this can be addressed.<br />

Join us on NCPE’s facebook page for regular<br />

posts with infographics, video-clips and<br />

quotes of renowned personalities. <strong>MBR</strong><br />

NCPE can be contacted on 2590 <strong>38</strong>50,<br />

equality@gov.mt or on Facebook.<br />

Credit: NCPE<br />

Equal pay for work of equal value and gender equality<br />

in employment as safeguarded by legislation<br />

Article 14 of the Constitution of Malta:<br />

“... the State shall in particular aim at ensuring that women workers enjoy<br />

equal rights and the same wages for the same work as men.”<br />

Employment and Industrial Relations Act:<br />

“Employees in the same class of employment are entitled to the same<br />

rate of remuneration for work of equal value”<br />

Equality for Men and Women Act:<br />

“It shall be unlawful for employers to discriminate, directly or indirectly,<br />

against a person in the arrangements made to determine or in<br />

determining who should be offered employment or in the terms and<br />

conditions on which the employment is offered or in the determination of<br />

who should be dismissed from employment.”<br />

www.maltabusinessreview.net<br />

43


Malta Business Review<br />

WORLD FOOD CRISIS<br />

Swedish multi awarded pioneer company Plantagon<br />

invites everyone to join them in fighting the world food<br />

crisis. Say Hi to (the definition of) Inclusive Capitalism.<br />

By Anna Karlsson<br />

The Swedish pioneer in urban agriculture and food tech, Plantagon International,<br />

is launching an international recruiting campaign to recruit like-minded allies<br />

throughout the world to help achieve the common goal of solving the world food<br />

crisis. While doing so, Plantagon aims at changing the current business paradigm<br />

by creating a more responsible and inclusive economy through democratizing<br />

and sharing of its power and profits. Plantagon’s governance model, called the<br />

Companization*, has attained global interest and recognition for its innovative<br />

hybrid model containing both a for-profit and a non-profit organization.<br />

The Swedish pioneer in urban agriculture<br />

and food tech, Plantagon International,<br />

is launching an international recruiting<br />

campaign to recruit like-minded allies<br />

throughout the world to help achieve the<br />

common goal of solving the world food crisis.<br />

While doing so, Plantagon aims at changing<br />

the current business paradigm by creating<br />

a more responsible and inclusive economy<br />

through democratizing and sharing of its<br />

power and profits. Plantagon’s governance<br />

model, called the Companization*, has<br />

attained global interest and recognition for<br />

its innovative hybrid model containing both a<br />

for-profit and a non-profit organization.<br />

The problem Plantagon has set out to solve<br />

is the world food crisis. Recent estimates<br />

suggest that by 2050 up to 80% of the world’s<br />

population will reside in cities[1]. By then,<br />

the world’s population is projected to almost<br />

reach 10 billion[2]. If current farming practices<br />

and consumption patterns continue, the<br />

Earth’s arable land will soon not be sufficient<br />

to produce enough food for the growing<br />

population. To address this, Plantagon has<br />

developed solutions for large-scale food<br />

production in cities; most prominently,<br />

vertical space-efficient greenhouses or<br />

‘plantscrapers’ for the urban environment<br />

that will deliver locally grown organic food<br />

directly to the consumer.<br />

To achieve the platscrapers, Plantagon’s<br />

hybrid model needs to charge up with help of<br />

the power of the many. Plantagon needs likeminded<br />

people all over the world who share<br />

the belief that a value change is needed for<br />

survival and that the current focus on shortterm<br />

profit has to stop. That cause beats<br />

profit.<br />

People from all over the world who wants<br />

to join this work are invited to become allies<br />

of Plantagon International and a part of the<br />

Companization. Through their “allyship” in<br />

the non-profit association they will play a<br />

crucial part in Plantagon International’s first<br />

landmark project, The World Food Building,<br />

a 60-meter vertical greenhouse and office<br />

building in Linköping, Sweden. The project<br />

is the first of its kind and will produce 500<br />

metric tons of food annually, saving 1000<br />

metric tons of CO2 emissions and 50 million<br />

liters of water compared to regular farming.<br />

In addition to that, at least 50% of the energy<br />

consumption of the production will be reused<br />

in the building.<br />

“We are reaching out to people everywhere<br />

that feel that commercial organisations<br />

should also be the driving force of change.<br />

People are sick and tired of businesses being<br />

shortsighted and just-for-profit driven. We<br />

believe it’s time for this to change, the time<br />

for ‘business as usual’ is over. With potentially<br />

100 000 allies all over the world supporting<br />

Plantagon we will show that the power of<br />

the crowd gets the job done,” says Hans<br />

Hassle, Plantagon’s Co-founder and Secretary-<br />

General.<br />

For more information about Plantagon’s<br />

governance model and how to join Plantagon<br />

as an ally, please go to www.plantagon.org/<br />

membership/.<br />

LANDMARK PROJECT: THE WORLD<br />

FOOD BUILDING<br />

Creating a solid base of allies within the<br />

Companization will support Plantagon’s up<br />

scaling of business internationally and help<br />

to accelerate Plantagon’s landmark project,<br />

a 60-meter vertical farm named The World<br />

Food Building in Linköping, Sweden. The<br />

building’s interior will be shared between a<br />

16-storey office space and a food production<br />

line built on Plantagon’s patented technology;<br />

producing food in a closed, clean and climate<br />

controlled environment. The World Food<br />

Building will serve as an international model<br />

plant to present the methods, symbiotic<br />

systems and technologies developed by<br />

Plantagon and its partners to enable large<br />

cities around the world to help produce their<br />

own food through vertical industrial urban<br />

farming.<br />

The building will produce 500 metric tonnes<br />

of food annually, saving 1000 metric tonnes of<br />

CO2 emissions and 50 million litres of water.<br />

At least 50% of the energy consumption for<br />

the food production will be recovered as floor<br />

heat in the office building through smart<br />

energy systems and heat storage.<br />

To cap off the symbiosis between flora and<br />

fauna, the CO2 emitted by the office workers<br />

will be transferred into the greenhouse, and<br />

vice versa.<br />

The building was recently awarded The<br />

International Architecture Awards 2016<br />

by The Chicago Athenaeum Museum of<br />

Architecture and Design and The European<br />

Centre for Architecture Art Design and Urban<br />

Studies. Plantagon has also been recognized<br />

by Red Herring as being one the 100 most<br />

innovative companies in the world.<br />

THE COMPANIZATION<br />

Plantagon’s governance model is built on<br />

an advanced CSR-approach that shapes<br />

what the company stands for and how it<br />

can act. The objective is to democratise<br />

the share holding company by taking away<br />

anonymous ownership that only focuses on<br />

maximising profit. This model is recognised as<br />

Companization, a hybrid between a for-profit<br />

company and an association open for all.<br />

Plantation calls this “a value change needed<br />

for survival”. By using this model, Plantagon<br />

is giving away both money and power to the<br />

Allies and members, since the Association<br />

owns 10% and has the power to appoint half<br />

of the board in the share holding company.<br />

Credit: Manifest Stockholm<br />

About Plantagon<br />

Plantagon International is a worldleading<br />

pioneer within the field food<br />

security and CSR – combining urban<br />

agriculture, innovative technical solutions<br />

and architecture – to meet the demand<br />

for efficient food production within cities;<br />

adding a more democratic and inclusive<br />

governance model. Plantagon has been<br />

recognized by Red Herring as being one<br />

the 100 most innovative companies in<br />

the world. <strong>MBR</strong><br />

44


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V


Malta Business Review<br />

POLITICO GLOBAL POLICY LAB<br />

Brexit & the future<br />

of Britain’s economy<br />

By Mark Scott and Charlie Cooper<br />

During this five-week project into how the<br />

U.K. can retool its economy after Brexit,<br />

one message reemerged again and again.<br />

Many Britons who voted to leave the EU<br />

feel disconnected from the country’s recent<br />

economic growth — a phenomenon that<br />

has led to some of the highest rates of social<br />

inequality anywhere in the Western world.<br />

With feedback from the panelists of our<br />

“brainstorming” workshop, as well as from<br />

readers like yourselves, we delved into this<br />

topic in our final article for this Global Policy<br />

Chapter. In particular, we assessed whether<br />

Brexit can be used as a vehicle to improve<br />

social equality across the U.K.<br />

We also put together a graphic on how many<br />

parts of the country — in fact, some of the<br />

most disadvantaged regions — voted most<br />

avidly for Brexit even though they may have<br />

the most to lose from leaving the EU. See<br />

the maps that show how Brexit and social<br />

inequality, at least for the moment, go hand<br />

in hand.<br />

As we finish the third chapter of POLITICO’s<br />

Global Policy Lab, these are three paths,<br />

based on feedback from this collaborative<br />

project, for revamping Britain’s economy (and<br />

some of the trade-offs that will go along with<br />

them):<br />

Singapore-on-the-Thames<br />

Britain’s has one of the most advanced<br />

financial services industries anywhere. It<br />

generates billions of pounds of tax revenue<br />

each year and connects the U.K. to all four<br />

corners of the world. The country could<br />

double down on those advantages, paring<br />

back regulation in some areas and promoting<br />

itself as the go-to place for international<br />

financial services for growing global powers<br />

like China.<br />

The downside? Without so-called passporting<br />

rights to the EU, some in the City may find<br />

it hard to offer their services to the rest of<br />

Europe, still one of the largest buyers of<br />

Britain’s financial expertise.<br />

Return to manufacturing<br />

The U.K. may not be the manufacturing<br />

powerhouse it once was, but when it comes<br />

to specialized areas like the aerospace and<br />

automotive sectors, Britain still punches<br />

significantly above its weight. Combine that<br />

with a pound falling against other currencies,<br />

and you have a golden opportunity for exports<br />

— with the added benefit of rebalancing a<br />

domestic economy that has become overly<br />

dependent on services.<br />

One significant challenge, though, is access<br />

to talent, particularly from the EU if the U.K.<br />

continues down the path toward a so-called<br />

hard Brexit. For local manufacturing to keep<br />

pace globally, a steady stream of highly<br />

qualified talent will be required, either trained<br />

locally or imported from elsewhere.<br />

Digital Britain<br />

The U.K. government is already promoting<br />

its Europe-leading tech sector, with<br />

investments announced to boost digital<br />

training and expand research into artificial<br />

intelligence and robotics. These sectors will<br />

only grow in prominence as all industries<br />

embrace digital advances demanded by 21st<br />

century consumers. And since much of this<br />

technological race is global (the United States<br />

and China are arguably larger markets than<br />

Europe), Britain’s departure from the EU will<br />

pose few obstacles to this digital push.<br />

Again, much will depend on keeping the local<br />

workforce trained in the latest skills if the U.K.<br />

is to take advantage of its current status as<br />

first among equals in Europe’s tech industry.<br />

That will take money. Lots and lots of money<br />

to educate the next generation of British<br />

workers that will come of age after Brexit.<br />

Underlying this discussion is one clear fact.<br />

Brexit — no matter if you voted Leave or<br />

Remain — will fundamentally alter the<br />

U.K.’s economy. And that offers a once-in-ageneration<br />

chance to reframe Britain’s future<br />

after arguably the most important political<br />

decision for Britain in the last 70 years. <strong>MBR</strong><br />

Credit: The Politico Global Policy Lab<br />

Digital skills,<br />

skills, skills<br />

The digital sector is one in which Britain<br />

undoubtedly leads the way in Europe.<br />

Whether in terms of venture capital<br />

invested or startups valued at more than a<br />

billion pounds, rivals like France, Germany<br />

and Sweden are green with envy.<br />

As Britain looks to a future beyond Brexit, it’s<br />

clear the country’s digital sector can’t stand<br />

still. That means both attracting foreign talent<br />

(both from the EU and farther afield), as well<br />

as training up locals in the technical skills<br />

required for a 21st-century economy.<br />

The situation in the U.K. is a mixed bag. The<br />

country has almost 1 million developers<br />

working across both tech and non-tech<br />

sectors, according to data compiled by Stack<br />

Overflow, an industry career website. That<br />

gives Britain one of the deepest benches of<br />

tech talent anywhere in the world and makes<br />

France and its 460,000 developers look paltry<br />

in comparison.<br />

But its position as a tech leader is by no<br />

means secure.<br />

More than 40 percent of job vacancies linked<br />

to so-called STEM (science, technology,<br />

engineering and mathematics) professions<br />

remain hard to fill, according to research by<br />

the U.K. government. And in London — by a<br />

long measure, the country’s tech capital —<br />

80 percent of local tech companies say skill<br />

shortages are their biggest barrier to growth,<br />

according to a survey by London First, a trade<br />

body.<br />

To ensure the success of the next generation<br />

of local digital companies in the wake of Brexit,<br />

it’s crucial that policymakers invest more in<br />

digital training and push forward with a visa<br />

program for highly-trained migrants (one<br />

already exists for non-EU workers) to ensure<br />

the steady flow of tech workers doesn’t dry<br />

up overnight. <strong>MBR</strong><br />

Credit The Politico Global Policy Lab<br />

46


POLITICO GLOBAL POLICY LAB<br />

Malta Business Review<br />

The pro-Brexit view<br />

As part of this chapter of POLITICO’s<br />

Global Policy Lab, we have laid out what<br />

Brexit means for the future of different<br />

parts of the U.K. economy. That has<br />

included delving deep into different<br />

sectors like trade, financial services,<br />

manufacturing and tech.<br />

As part of our final newsletter, we wanted<br />

to outline — from the point of view of pro-<br />

Brexit economists, business people and<br />

policymakers — what the future may look like<br />

as the U.K. moves swiftly toward the EU door.<br />

Gerard Lyons chief economic adviser to Policy Exchange<br />

Few have been more bullish on Brexit than<br />

Roger Bootle, managing director of Capital<br />

Economics, a research consultancy. Since last<br />

year’s referendum, Bootle has stressed that<br />

the massive expansion of Britain’s trade with<br />

non-EU countries has far outmatched (at least<br />

in yearly growth rates) the country’s links with<br />

Europe.<br />

Such fast-growing global connections, as well<br />

as the U.K.’s ability to nimbly sign trade deals<br />

with these countries, should give Britain an<br />

advantage over the more sluggish EU. “This<br />

is the Great Escape,” Bootle told a London<br />

audience earlier this year. “We’re going to do<br />

extremely well.”<br />

Gerard Lyons, chief economic adviser to Policy<br />

Exchange, a U.K. think tank, also has been a<br />

vocal advocate for a so-called hard Brexit.<br />

In his view, the U.K. government has been<br />

right to declare it will leave both the single<br />

market and customs union after Brexit. Now,<br />

he advocates that the U.K. should offer two<br />

options to the EU: Either carry on under the<br />

existing tariff-free arrangement or fall back on<br />

WTO rules.<br />

And if it’s the latter, politely tell the EU that if<br />

imposes WTO tariffs on Britain, then the U.K.<br />

will do the same to Europe. Call it the Teddy<br />

Roosevelt school of Brexit: speak softly (about<br />

a trade deal), but carry a big stick. <strong>MBR</strong><br />

Credit: The Politico Global Policy Lab<br />

BREXIT: MEPS<br />

CONCERNED OVER<br />

UK GOVERNMENT<br />

PRIORITIES<br />

• Hardest part of Brexit negotiations yet<br />

to come<br />

• UK government should not take Brexit<br />

transition deal for granted<br />

• MEPs welcome steps towards more EU<br />

defence cooperation<br />

MEPs acknowledge that progress has been<br />

made in Brexit negotiations, but stress that<br />

the hardest part of the talks is yet to come<br />

In a debate with European Council President<br />

Donald Tusk and Commission President Jean-<br />

Claude Juncker on the 14-15 December EU<br />

summit conclusions, MEPs cautioned the UK<br />

government not to take a Brexit transition<br />

deal for granted, and highlighted the need to<br />

formalise the withdrawal agreement as fast as<br />

possible.<br />

They also called on the UK government to lay<br />

out clearly its vision for the country’s desired<br />

future relationship with the EU, avoiding<br />

apparently celebrated priorities such as the<br />

colour of passports, which it was always free<br />

to choose. Some MEPs made it clear that no<br />

status outside the EU ever be as good as full<br />

EU membership.<br />

Others stressed that the EU-UK negotiations<br />

are bound to be tough, but emphasised<br />

that this is because all parties involved<br />

are trying to achieve the best solutions for<br />

citizens. Parliament’s Brexit coordinator<br />

Guy Verhofstadt underlined the need for<br />

guarantees regarding residence application<br />

procedures for EU citizens wishing to live in<br />

the UK in the future, stressing that the new<br />

residence status proposed by the UK should<br />

not come into force until the end of the<br />

transition period.<br />

European Council President Donald Tusk<br />

MEPs also welcomed the concrete steps<br />

recently taken towards more defence<br />

cooperation among EU countries, stressed the<br />

need to reform the eurozone, and called for<br />

more EU-wide measures to tackle migration<br />

challenges and youth unemployment. <strong>MBR</strong><br />

Credit The Politico Global Policy Lab<br />

Commission President Jean-Claude Juncker<br />

BREXIT 360°<br />

EU TOUGHENS ITS TRANSITIONS STANCE<br />

The FT reports that revised EU directives<br />

drawn up by EU member countries for the<br />

bloc’s chief negotiator Michel Barnier seek<br />

to extend free movement rights and a special<br />

status to all EU citizens arriving before the<br />

final day of the transition. POLITICO also<br />

verified the report.<br />

UK PUSHES BACK ON FRENCH BORDER<br />

DEMANDS<br />

Theresa May’s spokesman pushed back at<br />

reports that French President Emmanuel<br />

Macron will demand the U.K. pay more and<br />

take more asylum seekers in return for his<br />

country’s help at the Calais border. “This is<br />

an agreement [Le Touquet] which has served<br />

both sides well since its inception,” he said,<br />

Reuters reports. “I would point out the fact<br />

that we have provided help already such<br />

as through the provision of extra security<br />

fencing.”<br />

JOHNSON ADMITS MISTAKE IN £350M<br />

BREXIT CLAIM, BUT NOT HOW YOU THINK<br />

U.K. Foreign Secretary and Brexiteer Boris<br />

Johnson doubled down on the Leave<br />

campaign’s claim that Britain sends £350<br />

million a week to the EU, which it should<br />

spend on public services instead. “There was<br />

an error on the side of the bus,” he told the<br />

Guardian. “We grossly underestimated the<br />

sum over which we would be able to take<br />

back control.”<br />

CHANGING ROLES<br />

Anton Spisak is now senior policy adviser at<br />

the Department for Exiting the EU, arriving<br />

from the Institute for Government. <strong>MBR</strong><br />

Credit The Politico Global Policy Lab<br />

www.maltabusinessreview.net<br />

47


Malta Business Review<br />

ASSET MANAGEMENT<br />

Malta Institute of<br />

Accountants Conference<br />

To Tackle 4th Anti-Money<br />

Laundering Directive<br />

The Malta Institute of Accountants will be organising<br />

a conference about the recently enacted ‘Anti-Money<br />

Laundering Directive’.<br />

The European Union’s 4th Anti-Money<br />

Laundering Directive includes some<br />

fundamental changes to the anti-money<br />

laundering procedures, including changes to<br />

customer due diligence, a central register for<br />

beneficial owners, a focus on the risk based<br />

procedure and other changes.<br />

Money laundering and terrorist financing<br />

can threaten international economic stability.<br />

Combatting fraud, corruption and money<br />

laundering must be a joint effort by all<br />

relevant parties, including executives, the<br />

accountancy profession, regulators, standard<br />

setters and the financial sector.<br />

The Malta Institute of Accountants believes<br />

that these issues should be addressed<br />

immediately, with the ultimate scope of<br />

promoting financial integrity and growth for<br />

the benefit of all.<br />

The conference will be bringing together<br />

leading experts to provide the latest information<br />

on the current anti-money laundering and<br />

counter terrorist financing developments and<br />

requirements. These include Keynote speakers<br />

include Dr Manfred Galdes (ARQ Group Malta),<br />

Dr Ian Gauci (GTG Advocates), Dr Rakele Gauci<br />

(BDO Malta) Dr Alex Mangion (FIAU), Dr<br />

Anthony Cremona (Ganado Advocates) and<br />

other experts in the field.<br />

Sessions and a panel discussion will give<br />

first-hand knowledge discussing topics such<br />

as changes brought about by the 4th Anti-<br />

Money Laundering Directive, the upcoming<br />

Moneyval inspection, the Beneficial<br />

Ownership Register, and the interaction of<br />

GDPR and Blockchain on AML. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

48


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Malta Business Review<br />

HIGHER EDUCATION<br />

Launch of the Multiple Higher<br />

Educational Institutions<br />

Masters in Entrepreneurship (MHEI-ME) on-line programme.<br />

Representatives of the HEI consortium at the press conference. From left to right:- Ms. Lilla Mária Aldorfainé Czabadai and Dr. Gyorgy Neszmelyi on<br />

behalf of Szent István University, Mr. Stephen P. D’Alessandro on behalf of Advenio eAcademy, Prof. Olena Cherniavska on behalf of Poltava University of<br />

Economics and Trade, Prof. Jenny Pange on behalf of University of Ioannina and Prof. Radovan Madlenak on behalf of University of Žilina.<br />

Recently a consortium of six<br />

European higher educational<br />

institutions, addressed a<br />

Media Conference held at the Hotel<br />

Kennedy Nova in Gzira to launch<br />

an innovative on-line programme<br />

which is certified by the National<br />

Commission for Further & Higher<br />

Education in Malta, the NCFHE, and<br />

is co-funded by Erasmus+.<br />

This is an eighteen month on-line 90 ECTS<br />

Credits Level 7 Masters programme led by<br />

Advenio eAcademy with the participation<br />

of another five European HEIs including the<br />

University of Ioannina – Greece, Szent István<br />

University – Hungary, University of Bari Aldo<br />

Moro - Italy, University of Žilina - Slovakia,<br />

and Poltava University of Economics & Trade<br />

- Ukraine. Each of the representatives of<br />

the HEIs spoke briefly on the motivation of<br />

their Universities to join the project which<br />

sought to identify and develop best practice<br />

in on-line learning at post graduate level for<br />

entrepreneurs.<br />

In addressing the Media Conference,<br />

Mr. Stephen D’Alessandro, director of<br />

Advenio eAcademy the lead partner in<br />

the consortium, spoke about the shared<br />

objectives of the consortium to develop and<br />

enhance best practices in on-line graduate<br />

education. He explained that the MHEI-ME<br />

was an innovative programme in many ways,<br />

primarily because it:-<br />

• is the fruit of collaboration over the<br />

past three years between six European<br />

Higher Educational Institutions;<br />

• is an on-line course designed as a holistic<br />

programme, delivered in English and<br />

integrating six foundation subjects and<br />

three specialist subjects, an internship<br />

module and a business plan module;<br />

• provides a combination of self-learning<br />

and collaborative learning activities<br />

designed to meet the needs of<br />

international graduate entrepreneurs<br />

who require post graduate education<br />

which will give them a competitive<br />

advantage in leading their SME<br />

organisations;<br />

• is an on-line course certified in Malta<br />

by the NCFHE providing students with<br />

a certainty on the validity of the ECTS<br />

accreditation at Masters level;<br />

Mr. D’Alessandro spoke about the<br />

opportunities for continued development<br />

The flags of all Partner Institutes that are<br />

collaborating in this Erasmus+ project and the<br />

Official Erasmus+ MHEI-ME Project Leaflets<br />

which the partner HEIs envisage as this project<br />

could prove to be the start of a major initiative<br />

to provide cross border quality graduate<br />

education to entrepreneurs. This would<br />

highlight Malta’s role as an international<br />

knowledge hub.<br />

Mr. D’Alessandro thanked the GRTU Chamber<br />

of SMEs and the Malta Employers’ Association<br />

for their support and encouragement<br />

reflected by their presence at the launch of<br />

an activity which should be of direct benefit<br />

to their members.<br />

The MHEI-ME is an Erasmus+ co-funded project<br />

reflecting the EU recognition of the initiative.<br />

This co-funding also provides for granting of<br />

scholarships to students on the first intake<br />

commencing in April 2018. Applications for<br />

Intake 1 are now open to entrepreneurs in<br />

possession of a first degree and direct experience<br />

in the SME sector can apply. For further details<br />

contact admin@aea.academy <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

50


Malta Business Review<br />

SOFTSKILLS<br />

Leading Brand Dean Gera Chooses MISCO for Its Staff Development<br />

“This was the first time that our company<br />

engaged in something unrelated to hair and<br />

we are proud that together with MISCO,<br />

we set on a path towards a continuous<br />

employee development programme for<br />

all our people at Dean Gera. We have<br />

undertaken this development course to<br />

make sure that our team is equipped with<br />

personal skills and competencies to help us<br />

take the brand to the next level.”<br />

This was stated by Dean Gera at the team’s<br />

graduation event during which thirteen of<br />

the company’s managers were presented<br />

with their certificates after achieving their<br />

MISCO Level 5 Award in Leadership and<br />

Management qualification. The presentation<br />

was held at the Corinthia Palace Hotel and<br />

Spa in Attard and Dean Gera was one of the<br />

certificate recipients as he, too, followed<br />

the 42 hour programme and obtained the<br />

qualification.<br />

In his speech at the event, Dean Gera added,<br />

“Following our completion of this course,<br />

I am motivated to invest further in similar<br />

training courses for staff at all levels and build<br />

a stronger relationship with MISCO.”<br />

Ritienne Xerri, Director of Training and<br />

Development at MISCO, explained how the<br />

Level 5 Award in Leadership and Management<br />

is one of MISCO’s home-grown qualifications,<br />

launched for the first time in April of last<br />

year. “The Level 5 Award in Leadership and<br />

Management is spread over two months and<br />

appeals to aspiring and practising supervisors,<br />

team leaders and managers,” she said.<br />

“Following this programme, Dean Gera’s<br />

managers are now in a position to assess their<br />

own knowledge, skills and personal behaviour<br />

and their effect on their own managerial<br />

ability, can identify areas for personal<br />

development and can plan and set priorities<br />

for future development. They can also build<br />

stronger relationships with people and review<br />

effectiveness of their own performance to<br />

meet their organisation’s values and goals.”<br />

Ritienne Xerri added that “by having our very<br />

own home-grown qualifications, we can offer<br />

courses that focus on close collaboration<br />

between trainer and participants, based on<br />

individual customised practical attention<br />

and leading to recognized qualifications.<br />

There exists a very strong demand for<br />

accredited courses that are more localized<br />

and that take local issues and considerations<br />

into consideration and with our own Level<br />

5 Accreditation, we were in a position to<br />

explore the very unique requirements of<br />

an organisation like Dean Gera and offer it<br />

a customised leadership programme that<br />

meets its unique requirements through an<br />

assisted and personalised approach.”<br />

One of Dean Gera’s managers, Terri-Ann<br />

Taliana, delivered a short but moving speech<br />

thanking the company who through MISCO<br />

chose to give its employees “the opportunity<br />

to learn, grow and improve ourselves.”<br />

“I was the fifth employee to join Dean Gera<br />

seven years ago and today I consider myself<br />

very lucky to be part of this amazing team<br />

because every day I go back home full of<br />

positive energy wanting to work harder and<br />

be better in what I do. I remember the start<br />

was a difficult one for us but Dean used to<br />

MISCO - Dean Gera award presentation<br />

be so positive and always encouraged us to<br />

believe in his dream. Today, as I look around<br />

me and realise I’m part of a beautiful and<br />

growing family of 45 people, I can proudly<br />

say how right he was. We all look at Dean as a<br />

man with all the talent and skills a true leader<br />

requires and we are grateful for giving us<br />

the opportunity not just to do beautiful hair,<br />

but to also grow personally and within the<br />

company,” said Terri-Ann Taliana.<br />

“I was the fifth employee to<br />

join Dean Gera seven years<br />

ago and today I consider<br />

myself very lucky to be part<br />

of this amazing team because<br />

every day I go back home full<br />

of positive energy wanting to<br />

work harder and be better in<br />

what I do."<br />

The Dean Gera brand was launched in 2007<br />

with one salon at the Radisson Blu Hotel. For<br />

the next three years Dean focused on building<br />

a strong reputation and client base. Successful<br />

results led to the opening of two new salons<br />

at the Corinthia St George’s Bay and the<br />

Corinthia Palace Hotel and Spa in Attard<br />

resulting in the incorporation of the Dean<br />

Gera company in 2010. Currently operating<br />

through six salons, Dean Gera is considered<br />

an industry leader and innovator. <strong>MBR</strong><br />

Credit: Corporate Identities<br />

52


APPOINTMENT<br />

Malta Business Review<br />

Mark Anthony<br />

Camilleri<br />

nominated as a<br />

member in the<br />

Global Reporting<br />

Initiative’s<br />

Stakeholder<br />

Council<br />

Dr Mark Anthony<br />

Camilleri shall be<br />

representing Europe<br />

and Asia’s CIS region.<br />

University of Malta's resident academic,<br />

Dr Mark Anthony Camilleri has recently<br />

been appointed as a member in the Global<br />

Reporting Initiative’s Stakeholder Council,<br />

where he will be representing the European<br />

civil society organisations.<br />

The Global Reporting Initiative (GRI) is<br />

an international, independent standards<br />

organisation that helps businesses and<br />

governments (worldwide) understand<br />

and communicate their impact on critical<br />

sustainability issues, including; climate<br />

change, labour rights, governance and<br />

social well-being. The GRI's reporting<br />

framework has standardised and quantified<br />

the environmental, social and governance<br />

disclosures in the corporate reporting of large<br />

undertakings.<br />

The Stakeholder Council membership is<br />

diverse, and is drawn from all United Nationsdefined<br />

regions: Africa, Asia Pacific/Oceania,<br />

Latin America/Caribbean, North America/<br />

Europe/CIS and West Asia. Its members<br />

represent core constituencies in GRI’s<br />

network: Business, Civil Society Organisations,<br />

Investment Institutions, Labour and<br />

Mediating Institutions. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

EDITOR’S<br />

Note<br />

Mark Anthony Camilleri Ph.D. (Edinburgh), is the<br />

author of 'Travel Marketing, Tourism Economics<br />

and the Airline Product: An Introduction to<br />

Theory and Practice'. Springer, Milan, Italy. http://<br />

www.springer.com/us/book/9783319498485;<br />

Author of 'Corporate Sustainability, Social<br />

Responsibility and Environmental Management:<br />

An Introduction to Theory and Practice with Case<br />

Studies'. Springer, Heidelberg, Germany. http://<br />

www.springer.com/us/book/9783319468488;<br />

Editor-in-Chief of 'CSR 2.0 and the New Era of<br />

Corporate Citizenship'. IGI Global, Hershey, USA.<br />

ISBN13: 9781522518426 DOI: 10.4018/978-1-<br />

5225-1842-6 http://www.igi-global.com/book/csrnew-era-corporate-citizenship/166426<br />

(Indexed in<br />

SCOPUS); He is also resident Academic Lecturer<br />

Department of Corporate Communication Faculty<br />

of Media & Knowledge Sciences<br />

University of Malta<br />

NEW VAT RULES FOR<br />

THE GAMING SECTOR<br />

New VAT Guidelines became effective as of<br />

1 January 2018. The Guidelines list gaming<br />

services which are to be considered as ‘exempt<br />

without credit’ supplies in terms of Item 9 of the<br />

Fifth Schedule to the VAT Act. As from 1 January<br />

2018, gaming services which are not included in<br />

this list are considered as ‘taxable supplies’ and<br />

no longer ‘exempt without credit’ supplies.<br />

The list of ‘exempt without credit gaming services’<br />

has been narrowed down to the following:<br />

• “The provision of any facilities for the placing<br />

of bets and wagers, including the services<br />

of book-makers, betting exchanges and any<br />

equivalent facilities. The placing of bets and<br />

wagers refers to gambling on the outcome<br />

of an event, which outcome is unknown at<br />

the time of the placing of the bet or wager.<br />

The term ‘event’ includes but is not limited<br />

to: a sporting event, both real life or virtual;<br />

a competition; a lottery; the performance of<br />

an index; and a natural phenomenon. For<br />

the purposes of this guideline, ‘placing of<br />

bets and wagers’ shall exclude gambling on<br />

the outcome of (a) casino-type table games<br />

such as blackjack, poker and roulette: and<br />

(b) any games of chance, the outcome of<br />

which is determined by random generator.<br />

• The granting of the right to participate in<br />

lotto or lottery, including Grand Lottery,<br />

Super 5, scratch cards, keno and any other<br />

lottery-type games;<br />

• The granting of the right to participate in a<br />

bingo game;<br />

• The provision to players of devices or<br />

equivalent for the playing of casino-type<br />

games of chance, the outcome of which<br />

is determined by random generator,<br />

including tables for the playing of roulette,<br />

blackjack, baccarat, poker when played<br />

against the house, and slot machines. The<br />

terms “devices or equipment” refers to<br />

games tables, machines and other similar<br />

object. For the avoidance of doubt, “devices<br />

or equipment” excludes “amusement<br />

machines” as defined in Chapter 4<strong>38</strong> of<br />

the Laws of Malta, and “remote gaming<br />

equipment” as defined in S.L. 4<strong>38</strong>.04; and<br />

• Supplies which are strictly required, related<br />

and essential to, and which form part of an<br />

underlying gambling or betting transaction<br />

falling within paragraphs (i) – (iv) above, as<br />

shall from time to time be determined by<br />

the MGA.”<br />

This essentially means that gambling operators<br />

which are currently registered under article 12 and<br />

which as from 1 January 2018 offer services other<br />

than services listed above, have an obligation to<br />

change their VAT registration to an article 10 VAT<br />

registration. Gambling companies with an article<br />

10 VAT registration would have a right to claim<br />

input VAT. Gambling companies providing both<br />

services which in Malta are considered as taxable<br />

and exempt (as per list above) would be able to<br />

claim input VAT on the basis of partial attribution.<br />

• In all other cases, the consideration shall<br />

be total stakes/bets placed by the players<br />

(including bets placed using bonus credits)<br />

less the winnings and other amounts paid<br />

out to the players in connection with the<br />

bet (including bonus credit comprised<br />

within the bets placed). The consideration<br />

shall be deemed to be inclusive of VAT.<br />

These guidelines together with the<br />

announcement of VAT Grouping in the<br />

Budget 2018 have an impact on how Malta<br />

based gaming businesses are structured.<br />

We, therefore, suggest that you contact us<br />

at your convenience to review your current<br />

structure and assess what changes if any<br />

might be necessary or desirable. <strong>MBR</strong><br />

Credit: WH Partners Malta<br />

For more information contact gaming or tax teams at:<br />

gaming@whpartners.eu or tax@whpartners.eu.<br />

www.maltabusinessreview.net<br />

53


Malta Business Review<br />

BUILDING AND CONSTRUCTION<br />

IF YOU THINK IT’S EXPENSIVE TO HIRE A<br />

PROFESSIONAL, WAIT UNTIL YOU HIRE AN AMATEUR<br />

Over the years, I have heard this quote from time to time, but<br />

I never thought too much about it until I became President<br />

of the Malta Waterproofing and Resin Flooring Association.<br />

By Antoine Bonello<br />

This simple phrase applies also well to the<br />

waterproofing business. If you have doubts it’s<br />

simply because you have not yet experienced<br />

disaster prone persons.<br />

Many of us do not take notice of this simple<br />

advice until it’s too late. Oddly enough, the<br />

statement originates from a man named<br />

Paul Neil ”Red” Adair, an American legendary<br />

oil well firefighter who pioneered the highly<br />

specialised profession of extinguishing and<br />

capping oil well blowouts. He is known for<br />

extinguishing the oil well fires set by Saddam<br />

Hussein in Kuwait during the Gulf War in 1991.<br />

He is an expert in his field and set his price<br />

accordingly. He understood that his knowledge<br />

and experience had a value that would actually<br />

save someone a lot of money if they would<br />

allow him to do the job right the first time.<br />

For many people, choosing the right contractor<br />

to do waterproofing works is a daunting task.<br />

In fact, hiring a contractor for any project strikes<br />

fear in the hearts of most people because they<br />

have either had a bad experience personally, or<br />

heard a horror story about a contractor from a<br />

friend or acquaintance.<br />

Every now and then we read on the newspaper<br />

about individuals or companies “ripping off”<br />

unsuspecting customers by not showing up<br />

after the deposit is paid, or by doing bad works.<br />

Many discovered that their roof still leaked<br />

when it rained and to add to the frustration,<br />

their phone calls and complains were either<br />

ignored or refused to shoulder the blame. In<br />

other cases these conmen switch to a new<br />

mobile phone number and disappear when<br />

threatened with legal procedures or when<br />

someone finds out about their fake “guarantee<br />

certificates” containing no company or<br />

personal details.<br />

The result if you are lucky enough to eventually<br />

trace the guys is an endless court case that will<br />

eventually take years and prove fruitless.<br />

Everyone wants a good deal and to feel like they<br />

kept themselves from being taken advantage<br />

of, but quite often this approach can backfire<br />

on you, if you are not careful. Most people don’t<br />

value what they don’t understand, so they set<br />

their own “internal” price and find someone<br />

inexperienced to match it. Unfortunately, this<br />

can be a very costly decision.<br />

How to choose between different contractors?<br />

Once you have decided that you will entrust<br />

your waterproofing works to a roofer, you will<br />

then have to decide which the ideal company<br />

for the Job is. The following points will help you<br />

to set out your priorities right<br />

• Many times we base our conclusion<br />

on price. In most cases cheap price tag<br />

means only poor quality materials and<br />

works. Do not fall for the cheap price<br />

sham.<br />

• More than often we encounter installer<br />

who offer us a one solution fits all and<br />

pretend to solve all your problems by<br />

hiding them under a bitumen carpet<br />

membrane that creates heat intake and<br />

eventually opens from seams due to<br />

concrete expansions. Do not implement<br />

old type materials they are simply not up<br />

to the job anymore.<br />

• Traceability this is very important factor.<br />

Always make sure that the person or<br />

company you are dealing with has a<br />

fixed showroom or office address, a<br />

valid VAT number and registered with<br />

the MSFA.<br />

• Always make sure to be given in writing<br />

the proposed modalities of works and<br />

how the materials will be applied, their<br />

consumption and product data sheets.<br />

Products must be certified to withstand<br />

UV rays, Traffic and have the right<br />

elasticity.<br />

• Last and not least verity that the person<br />

you are dealing with is a Member of<br />

the Malta Professional Waterproofing<br />

and Resin Flooring Association and<br />

Waterproofing with Thermal insuation membrane that<br />

reduces 90% of heat intake<br />

A good surface preparation is vital to any waterproofing system<br />

54<br />

Waterproofing of St George parish church with<br />

breadable elastic UV resistant materials made from<br />

selected resins and fibre glass


BUILDING AND CONSTRUCTION<br />

Malta Business Review<br />

Certified Installers Card<br />

make sure that he is in possession a<br />

valid Association’s Installers card. All<br />

members of the MPWRFA are certified<br />

by the association and work according<br />

to the trade.<br />

If you observe the above simple rules the list<br />

of contenders is reduced drastically and the<br />

chances of commissioning the right people<br />

becomes more easily. Over 80% of building<br />

damages originates from water intake.<br />

Sometimes bad waterproofing applications<br />

can create more damages than they can<br />

prevent. Water problems are aggressive and<br />

progressive; we know that a water problem<br />

that is not taken care of quickly can lead to<br />

bigger problems. Water damage remediation<br />

can be a long and tiresome process, especially<br />

when you start taking advices from unqualified<br />

personnel who recommend you senseless<br />

solutions just to sell you their product.<br />

The months of January and February are<br />

associated with rain, yet many installers do not<br />

know that exist particular materials that can be<br />

applied on damp or wet surfaces when doing<br />

waterproofing interventions at this time of the<br />

year. These materials are breathable and allow<br />

water in the form of vapours to pass freely.<br />

Application of non-breathable materials on<br />

wet or damp surfaces can lead to a series of<br />

other unwanted situations. The trapped water<br />

penetrates inside the building leading to mould<br />

and structural damage. Also with the advent of<br />

spring combined with the rising temperatures<br />

forces the trapped humidity to become vapour<br />

that is resilient enough to detach all the carried<br />

out waterproofing works. When the lack of<br />

knowledge, cheap materials and poor labour has<br />

failed you so many times, it is then when you start<br />

realising that you need professional help and feel<br />

a growing need to hire a qualified expert, to redo<br />

the works from scratch even if this means paying<br />

for the same works twice. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

The Malta Waterproofing and Resin Flooring<br />

Association provide technical knowledge and<br />

professional formation to all Maltese installers<br />

who wish to improve their workmanship or<br />

start a carrier in the waterproofing business.<br />

The Association also assists its members by<br />

providing the services of a profession advisor<br />

when facing challenging situations or other<br />

difficulties at work. The Association also<br />

provides its qualified members the Certified<br />

Installers Card. This is done to reassure the<br />

general public that this particular person<br />

is able to carry out the requested job at<br />

its best. All this is being made possible<br />

thanks to the Resin and Membrane Centre,<br />

The Italian waterproofing Association<br />

and NAICI International Academy. For<br />

further information with regards the Malta<br />

Professional Waterproofing and Resin<br />

Flooring Association visit our website on<br />

www.maltawaterproofing.com or call on<br />

27477647.<br />

www.maltabusinessreview.net<br />

55


Malta Business Review<br />

MEPS CALL ON EUROPEAN COMMISSION TO PROTECT INVESTIGATIVE<br />

JOURNALISTS AND STAND FOR MEDIA FREEDOM<br />

MEPs David Casa (EPP), Ana Gomes<br />

(S&D), Monica Macovei (ECR), Maite<br />

Pagazaurtundúa (ALDE) Stelios Kouloglou<br />

(GUE) and Benedek Jávor (Greens) have<br />

joined forces to push for EU legislation<br />

that will address and end “SLAPPs” -<br />

lawsuits intended to intimidate and<br />

silence investigative journalists and<br />

independent media by burdening them<br />

with exorbitant legal expenses until they<br />

abandon their opposition. According to<br />

the MEPs, the practice is abusive, poses a<br />

threat to media freedom and has no place<br />

in the European Union.<br />

SLAPP was used, for instance, against<br />

investigative journalist Daphne Caruana Galizia<br />

and is now being used against Maltese media<br />

houses by firms associated with government<br />

corruption and the Panama Papers scandal<br />

that are threatening legal action in the United<br />

States. David Casa, Ana Gomes, Monica<br />

Macovei, Maite Pagazaurtundúa, Stelios<br />

Kouloglou and Benedek Jávor stated:<br />

“In Malta we have seen that firms like Pilatus<br />

Bank and Henley & Partners that employ<br />

these practices, using American litigation,<br />

have succeeded in having stories altered or<br />

deleted completely from online archives. And<br />

investigative journalists are prevented from<br />

reporting further on corrupt practices out of<br />

fear of further legal action. But this is not just<br />

a Maltese problem. In the UK, Appleby, the<br />

firm associated with the Paradise Papers, is<br />

using similar tactics against the Guardian and<br />

the BBC.<br />

The cross-border nature of investigative<br />

journalism as well as the tendency to pursue<br />

legal action in jurisdictions outside the EU<br />

that only have a tenuous connection with the<br />

parties justifies and requires an EU response”.<br />

The MEPs are calling on EU Commissioner<br />

Frans Timmermans to propose an EU Anti-<br />

SLAPP Directive that will include:<br />

• The ability for investigative journalists<br />

and independent media to request that<br />

vexatious lawsuits in the EU be expediently<br />

dismissed and claim compensation;<br />

• The establishment of punitive fines on<br />

firms pursuing these practices when<br />

recourse is made to jurisdictions outside<br />

the EU;<br />

• The setting up of a SLAPP fund to support<br />

investigative journalists and independent<br />

media that choose to resist malicious<br />

attempts to silence them and to assist in<br />

the recovery of funds due to them;<br />

• The setting-up of an EU register that<br />

names and shames firms that pursue<br />

these abusive practices.<br />

“We are committed to the protection of<br />

investigative journalists and media freedom<br />

across the EU and will pursue this issue until<br />

Anti-SLAPP EU legislation is in place”, the<br />

MEPs stated.<br />

Thomas Gibson from the Committee to<br />

Protect Journalists stated: “SLAPP is a<br />

serious threat to journalism and media<br />

freedom. These sums of money are in no way<br />

proportionate. Independent journalists in<br />

Malta already face enormous challenges and<br />

restrictions. Critical journalism must not be<br />

stifled. In addition to pushing for full justice<br />

of the murder of Daphne Caruana Galizia,<br />

the Commission needs to address the climate<br />

in which investigative journalists work in the<br />

country.”<br />

Jodie Ginsberg, CEO of Index on Censorship,<br />

said: “Having a media that is free to investigate<br />

corruption and abuse of power - and free to<br />

publish the results of those investigations - is<br />

fundamental to democracy. These vexatious<br />

law suits - deliberately aimed at preventing<br />

journalists from carrying out such work - must<br />

be stopped.” <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

RECORD BREAKING €2 MILLION WON IN MALTCO U*BET HORSE RACING!<br />

During the last few hours of 2017 one<br />

lucky punter will be ending this year<br />

and starting the New Year with a big<br />

bang and more than 2/Two Million<br />

euros in his pocket.<br />

The winning ticket was played on the V75<br />

jackpot organised by ATG, the ticket was<br />

bought from a Maltco Lotteries point of<br />

sale in St. Julian’s. Top winning ticket is of<br />

€2,111,973, additionally three other winning<br />

tickets above €8,500 each were also won.<br />

First comments from the St. Julian’s agent<br />

were that he was very happy for the luck of his<br />

punter, he also said that U*BET Horseracing<br />

betting has become more popular amongst<br />

U*BET players leaving lots of satisfied winners.<br />

U*BET offers betting on British, Irish, South<br />

African as well as Swedish Horse Racing.<br />

Specifically Swedish Horse Racing is offered<br />

by ATG in the Swedish, Maltese market and<br />

beyond. By forming part of this growing ATG<br />

network, U*BET horse racing customers in<br />

Malta participate in a pool worth millions<br />

of Euro! When there are Jackpots, the pool<br />

increases even more!<br />

U*BET ATG Horse Racing has something for<br />

everyone every single day of the week; from<br />

horse racing experts to people who don’t<br />

have the time or expertise to sort through<br />

the information available, as well as everyone<br />

else in between. When playing V BETS, the<br />

player has to predict the winning horses in a<br />

number of races, from four races in the V4<br />

bet to seven races in the V75 bet. Moreover,<br />

due to an innovative feature of the game<br />

called Harry Boy playing V Bets is accessible<br />

to everyone, even those who aren’t familiar<br />

with horse racings.<br />

Maltco Lotteries augurs the punter of this<br />

record breaking Horse Racing winning over<br />

€2Million and takes this opportunity to<br />

wish all its players the best throughout the<br />

coming year. <strong>MBR</strong><br />

For further information email info@maltco.net,<br />

visit the Maltco website www.maltco.com or call<br />

2<strong>38</strong>8 3000.<br />

ABOUT MALTCO<br />

MALTCO Lotteries offers a comprehensive<br />

portfolio of entertaining games of chance and<br />

skill based on Responsible Gaming Principles<br />

that makes a major contribution to the social<br />

and economic development of the Maltese<br />

Islands. The company is one of the major<br />

contributors towards the Responsible Gaming<br />

Fund administered by the Government of<br />

Malta. MALTCO operates a comprehensive<br />

training programme for agents and their<br />

assistants in recognition of their channel<br />

partnership. The company supports many<br />

good causes and sponsors several local sports.<br />

All rights reserved - Copyright 2018<br />

56


100 MOST CREATIVE PEOPLE IN BUSINESS<br />

Malta Business Review<br />

100 Most Creative People in Business<br />

F<br />

ast Company, the leading<br />

financial magazine in USA,<br />

released the list of the 100 Most<br />

Creative People in Business in China<br />

2017. As the co-founder of iExec, Dr.<br />

Haiwu He made it in this top 100 .<br />

Dr. Haiwu He received his master's degree<br />

and doctorate from the French National<br />

University of Lille in 2002 and 2005, and<br />

completed his postdoctoral research at<br />

the Paris XI University in 2007. His research<br />

focuses on peer-to-peer distributed systems,<br />

cloud computing and big data, with more<br />

than 30 journal and conference papers<br />

published. In 2015, Haiwu came back to China<br />

with several advanced technologies in cloud<br />

computing. He hopes to become a pioneer<br />

in the application and development of these<br />

technology in the blockchain industry.<br />

Fast Company launched its annual China's<br />

creative people list in 2014, to honor an<br />

influential and diverse group of leading<br />

thinkers around the globe. Haiwu received his<br />

award in December 2017 for his “commitment<br />

to build a cloud platform with blockchain and<br />

share the global idle computing power”.<br />

iExec, which he cofounded, built a virtual global<br />

decentralized cloud computing infrastructure<br />

based on the Ethereum blockchain, enabling<br />

global computing integration and providing<br />

idle computing capacity to customers in<br />

need. At the same time, the heat generated<br />

by the computing facilities distributed in<br />

strategic places can be put to a plethora of<br />

different uses – such as heating buildings. The<br />

technology will bring about a new revolution<br />

in traditional computing.<br />

The 2017 China list also includes NetEase's<br />

founder Ding Lei, BYD's founder Wang<br />

Chuanfu, Baidu's COO Lu Qi, and the<br />

mathematician Qiu Chengtong. The 100<br />

winners, no matter what industry they're in,<br />

are all building game-changing products in<br />

their field and showed advanced business<br />

best practices. <strong>MBR</strong><br />

Credit: Agence Anonyme Paris A2<br />

Report by the Auditor General on the Ministry for Finance:<br />

An analysis on revenue collection<br />

Auditor General Charles Deguara presented<br />

the National Audit Office (NAO) report<br />

entitled ‘Ministry for Finance: An Analysis<br />

on Revenue Collection’ to the Speaker of the<br />

House of Representatives.<br />

The scope of this analysis, carried out by<br />

the Financial and Compliance Section, was<br />

to collate and assess the revenue collected<br />

during 2016 with respect to the three main<br />

revenue-generating departments within<br />

the Ministry for Finance, namely the Inland<br />

Revenue Department (IRD), including the<br />

Capital Transfer Duty, the Value Added Tax<br />

(VAT) Department. and the Department of<br />

Customs (DOC). The NAO also enquired on<br />

the level of enforcement procedures in place<br />

in relation to the collection of revenue, as well<br />

as the status of the integration between these<br />

three departments, necessary to strengthen<br />

and consolidate the Maltese fiscal structure.<br />

This task was conducted through detailed<br />

research, meetings and analysis, amd where<br />

possible, of figures and information provided<br />

through replies to various questionnaires.<br />

The five-year analysis conducted by the NAO<br />

indicated a €329.5 million increase in absolute<br />

terms in income tax over this period, with the<br />

highest spikes in capital gains tax for 2014<br />

(25%), provisional tax in 2015 (21%) and duty<br />

on documents and transfers in 2015 (29%). A<br />

steady upward trend in VAT income was also<br />

noted since 2012, with a total increase of €191<br />

million. With regards to the DOC, a €124.1<br />

million increase in income was reported with<br />

particular increases in 2014 and 2016.<br />

The most common enforcement tool used by<br />

the IRD was remission of interest agreements<br />

in relation to arrears of company tax and tax<br />

due by individuals, which contributed to the<br />

collection of circa €4 million by the end of May<br />

2017. Similarly, the VAT Department entered<br />

into remission agreements, generating €3<br />

million. The DOC handled various criminal<br />

and civil court cases, besides issuing letters<br />

to prosecute, seizure notes, and out of court<br />

settlements.<br />

The NAO felt it pertinent to reproduce a<br />

number of comments which were forwarded<br />

in relation to the departments’ respective<br />

staffing requirements, and recommends that<br />

due attention be given to such requests.<br />

This report also outlines the various measures<br />

being implemented to support the adoption<br />

of the merger of these revenue departments,<br />

which will ultimately simplify the whole<br />

tax system and provide a better service to<br />

the businesses and public in general. These<br />

measures consist, amongst other initiatives,<br />

of a consolidated Commissioner for Revenue<br />

website, a one-stop-shop, a joint enforcement<br />

unit, a consolidated debt collection, and a call<br />

centre. <strong>MBR</strong><br />

The results of this analysis are comprehensively<br />

presented in the report in caption. This report, in<br />

its entirety, may be accessed through the NAO<br />

website www.nao.gov.mt, as well as on the NAO<br />

Facebook page www.facebook.com/NAOMalta.<br />

Credit: The national audit office<br />

www.maltabusinessreview.net<br />

57


Malta Business Review<br />

NEWSMAKERS<br />

Courtesy: DOI - Omar Camilleri<br />

Courtesy: DOI - Omar Camilleri<br />

New €15 million investment in<br />

the pharmaceutical industry<br />

CETIC Pharmaceutical Ltd has chosen Malta<br />

as the location for expanding its operations in<br />

Europe. Minister for the Economy, Investment<br />

and Small Businesses Chris Cardona<br />

announced that the total investment of this<br />

project will amount to €15 million over a 3-year<br />

period, and will create over 60 new jobs.<br />

Minister Cardona stated that Malta’s economy<br />

has maintained its positive momentum,<br />

registering an impressive growth of 7.2%<br />

when compared to the corresponding period<br />

in the previous year. Malta has a strong record<br />

of good quality and regulatory excellence<br />

in the pharmaceutical industry. The sector<br />

contributes to 5.2% of the total full-time<br />

employment in the manufacturing sector<br />

and has generated more than €200 million in<br />

exports during the first months of 2017.<br />

During the signing of a letter of intent between<br />

Malta Enterprise and CETIC Pharmaceutical<br />

Ltd it was agreed that the company will be set<br />

up in Malta to manufacture pharmaceutical<br />

products. The plant will also include packaging<br />

facilities for these products.<br />

Minister Cardona concluded by saying that this<br />

project will add to foreign direct investment<br />

in Malta, hailing from all over the world, and<br />

once again confirms the positive outlook and<br />

discerning optimism that investors have in<br />

relation to Malta’s economy and future. <strong>MBR</strong><br />

Credit: The ministry for the economy, investment<br />

and small businesses<br />

Fiscal surplus reaches €85 million in<br />

the first eleven months<br />

The surplus in the consolidated fund balance<br />

rose to €85 million in the first eleven months<br />

of this year. According to the latest NSO<br />

release, this represents an improvement of<br />

€145 million, turning a deficit of €60 million in<br />

the period January to November of last year<br />

to a surplus this year.<br />

Minister for Finance Edward Scicluna<br />

comments, “We have continued to register<br />

consistent improvements in the consolidated<br />

fund balance over an already successful year<br />

while our fiscal performance remains better<br />

than projections. Thus, I am confident that<br />

we will attain a surplus in accrual terms for<br />

Courtesy: DOI - Jason Borg<br />

From left to right: Malta’s Ambassador to Israel, Cecilia Attard-Pirotta; Mrs<br />

Melanie Abela, Minister’s spouse; Minister for Foreign Affairs and Trade<br />

Promotion, Carmelo Abela; and Israeli Ambassador to Malta, Eyal Sela during the<br />

wreath-laying ceremony at the Yad Vashem.<br />

the second consecutive year”.<br />

The consistent improvement in the<br />

consolidated fund balance was the result of<br />

an increase in revenue of €421 million or 12.8<br />

per cent which outweighed the contained<br />

increase in total expenditure of €277 million<br />

or 8.3 per cent. The contained increase in<br />

government expenditure came at no expense<br />

to investment since capital expenditure still<br />

increased during the same period.<br />

Minister for Finance Edward Scicluna is<br />

pleased to note that all tax revenue categories<br />

continued to record remarkable increases with<br />

the highest increases recorded in revenue from<br />

income tax and VAT. The increase in both the<br />

direct and indirect tax revenues reflect the<br />

strong growth in jobs, take-home pay, and<br />

private consumption.<br />

These developments continued to have a<br />

positive impact on debt developments as gross<br />

debt decreased by €123 million in November<br />

of this year, over the same month last year. As<br />

a result, the interest component of public debt<br />

servicing costs declined to €197 million, down<br />

from €206 million recorded last year. <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

Foreign Minister in talks with<br />

Israeli Prime Minister in Tel Aviv<br />

Minister for Foreign Affairs and Trade Promotion,<br />

Carmelo Abela, exchanged views with Israeli<br />

Prime Minister and Minister of Foreign Affairs,<br />

Benjamin Netanyahu, in Tel Aviv, Israel. The<br />

agenda of the meeting included bilateral and<br />

multilateral relations, as well as the state of<br />

play with regard to peace and security in the<br />

Mediterranean and in the Middle East. Minister<br />

Abela was in Israel on an official visit.<br />

“Malta is pleased with the development of<br />

bilateral relations with Israel over the past years,”<br />

Minister Abela told Prime Minister Netanyahu.<br />

“Our bilateral relations are stronger than<br />

ever, particularly at a cultural and commercial<br />

level, and we look forward to building on this<br />

momentum over the coming months to further<br />

strengthen our ties. Our intention is to also<br />

consolidate the political momentum towards an<br />

ever-closer partnership. More broadly, this visit<br />

is also opportune considering developments in<br />

the region, in relation to which we view Israel<br />

as an important regional ally and anticipate<br />

constructive discussions in this regard.”<br />

Minister Abela reaffirmed Malta’s commitment<br />

to a two-State solution, pointing out that, in<br />

this regard, Malta maintains that the future<br />

status of Jerusalem must be mutually agreed<br />

upon through meaningful peace negotiations<br />

between Israel and Palestine.<br />

In Israel, the Foreign Minister also held talks<br />

with Michael Oren, Deputy Minister in the<br />

Israeli Prime Minister’s Office; Tzipi Livni,<br />

former Opposition Leader and former Foreign<br />

Minister, and currently Head of the HaTnuah<br />

political party; and Fernando Gentilini, the EU<br />

Special Representative to the Middle East Peace<br />

Process.<br />

Furthermore, the Minister visited the Yad<br />

Vashem, Israel’s official memorial to the victims of<br />

the Holocaust, where he laid a wreath on behalf<br />

of the Government and the people of Malta.<br />

While in Jerusalem, he also had the occasion to<br />

meet with members of the Maltese community<br />

in the Holy Land. During his official visit to Israel,<br />

the Minister was accompanied by Malta’s<br />

Ambassador to Israel, Cecilia Attard-Pirotta. <strong>MBR</strong><br />

Credit: The ministry for foreign affairs and<br />

trade promotion<br />

Israeli Prime Minister and Minister of Foreign Affairs, Benjamin<br />

Netanyahu, welcoming Minister Carmelo Abela in Tel Aviv, as Israel’s<br />

Ambassador to Malta, Eyal Sela, looks on.<br />

A Staggering 29% Drop in Exports<br />

According to data on international trade<br />

published today by the National Statistics Office,<br />

import and export of goods have declined<br />

sharply during the month of November 2017<br />

and during the first eleven months of 2017.<br />

In the period January to November 2017, imports<br />

decreased by 8% while exports of goods (net of<br />

fuel) dropped by a staggering 29% when compared<br />

to the corresponding period in the previous year.<br />

International trade statistics are one of the most<br />

important indicators for the manufacturing<br />

sector. Six out of the ten main production sectors<br />

exported less in 2017 than they did in 2016. Two<br />

sectors saw no change year-on-year while only<br />

two sectors out of ten saw an increase in the<br />

level of exports between 2016 and 2017.<br />

The government, despite repeated calls from<br />

the Opposition and from the Chamber of<br />

Commerce and the Employers Association,<br />

failed to take concrete action to strengthen<br />

the competitiveness of Malta’s manufacturing<br />

sector. Government is refusing to implement<br />

a number of recommendations put forward,<br />

including the proposals to lower energy tariffs<br />

and lower the price of fuel.<br />

Labour’s pledge to prioritise the manufacturing<br />

sector fell on the wayside along with the<br />

promise of good governance, transparency and<br />

accountability.<br />

<strong>MBR</strong><br />

Credit: PN Media Communications<br />

58


Tel. : : +356 79798282, e-mail : : info@simonestates.com<br />

Exceptional Properties.<br />

Exceptional Clients. Exceptional Service.<br />

6, 6, Chemin du du Repos, 1213, Petit-Lancy, Geneva, Switzerland: 159, Labour Avenue, Naxxar NXR NXR 9025 : : 223, Republican Street, Valletta VLT VLT 1116, Malta

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