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COVER STORY<br />
MARKET LEADING RISK<br />
MANAGEMENT SOFTWARE<br />
Interview with Thomas Keegan,<br />
Chairman of SHIELD International and<br />
Paul Cottrell, Managing Partner p.06<br />
INTERVIEW OF THE MONTH<br />
GOOD COMPANIES ARE MADE<br />
UP OF GOOD PEOPLE<br />
Interview with Christian Magro, CEO<br />
Magro Brothers p.12<br />
CRM<br />
YOUR TRANSFORMATION<br />
STARTS HERE<br />
Peter Sammut Briffa, Senior Consultant<br />
at KPMG Crimsonwing Malta,<br />
introduces Microsoft Dynamics 365 p.20<br />
INTERVIEW OF THE MONTH<br />
INNOVATING, CREATING<br />
& GROWING BUSINESSES<br />
<strong>MBR</strong> speaks with Dr. Adrian Attard Trevisan,<br />
Umana Medical Technologies p.30<br />
MALTA BUSINESS REVIEW<br />
<strong>ISSUE</strong> <strong>38</strong> | 2018<br />
Newspaper Post
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Together we thrive
your perfect atmosphere<br />
Malta Business Review<br />
CONTENTS<br />
Issue <strong>38</strong><br />
6<br />
6<br />
EXCLUSIVE INTERVIEW OF THE MONTH<br />
30 INNOVATING, CREATING & GROWING<br />
BUSINESSES<br />
<strong>MBR</strong> speaks with Dr. Adrian Attard Trevisan, Umana<br />
Medical Technologies<br />
iGAMING<br />
34 BTOBET AND SPINOMENAL NEW PARTNERS<br />
IN IGAMING<br />
Spinomenal has interesting set of games and is<br />
enthusiastic about integrating their content onto<br />
BtoBet’s platform<br />
COVER STORY<br />
06 MARKET LEADING RISK MANAGEMENT SOFTWARE<br />
Interview with Thomas Keegan, Chairman of SHIELD<br />
International and Paul Cottrell, Managing Partner<br />
INTERVIEW OF THE MONTH<br />
12 GOOD COMPANIES ARE MADE UP OF<br />
GOOD PEOPLE<br />
As Christian Magro takes over the helm at Magro Brothers,<br />
<strong>MBR</strong> interviews the new CEO of one of Malta’s largest food<br />
manufacturing companies<br />
ERC FEATURE STORIES<br />
14 LOOKING FOR ONE THING: FINDING ANOTHER<br />
Prof. Yael Hanein and researcher Ohid Yaqub duscuss ERC<br />
R&D investments, including funding of curiosity-driven<br />
scientific projects<br />
15 WHAT’S UNDER THE SEA<br />
Dr Aaron Micallef talks about MARCAN, the project he<br />
leads which studies the impacts of groundwater on<br />
canyon formation in Malta and New Zealand, helping us<br />
understanding the forces that shape the Earth’s landscapes<br />
LIFESTYLE<br />
18 HAPPINESS IS THE KEY TO SUCCESS<br />
Sir Richard Branson’s fantastic piece about happiness and<br />
mental health problems that alter their outlook on life<br />
CRM<br />
20 YOUR TRANSFORMATION STARTS HERE<br />
Peter Sammut Briffa, Senior Consultant at KPMG Crimsonwing<br />
Malta, introduces us to Microsoft Dynamics 365<br />
EDUCATION<br />
26 THE GLOBAL SEARCH FOR EDUCATION:<br />
KNOWLEDGE IN THE AGE OF AI<br />
In Part 2 of this absorbing and highly educational article, CM<br />
Rubin interviews Charles Fadel, author of Four Dimensional<br />
Education: The Competencies Learners Need to Succeed<br />
OUR GOLDEN PARTNERS<br />
12<br />
20<br />
FEATURE STORIES, INTERVIEWS &<br />
REPORTS<br />
37 GOOD ENOUGH IS FINE FOR GETTING<br />
STARTED BUT IT’S NOT A WORTHY GOAL<br />
John Paul Abela interviews Graziella Galdes, owner<br />
of Gilda<br />
42 PAYM€QUALLY TOWARDS EQUAL PAY FOR<br />
WOMEN AND MEN<br />
Renee Laiviera, Commission for the Promotion of<br />
Equality (NCPE) examines the Gender Pay Gap issue<br />
and recent achievements<br />
46 POLITICO GLOBAL POLICY LAB: BREXIT<br />
A unique double page feature about BREXIT and the<br />
future of the British Economy<br />
48 ASSET MANAGERS WANT THEIR ORDER<br />
MANAGEMENT AND PORTFOLIO<br />
MANAGEMENT TO BE ONE<br />
Celent has released a new report titled “Asset Managers<br />
Want Their Order Management and Portfolio<br />
Management to be One.<br />
49 ANTI-MONEY LAUNDERING CONFERENCE<br />
The Malta Institute of Accountants will be organising<br />
a conference about the recently enacted ‘Anti-<br />
Money Laundering Directive’.<br />
50 LAUNCH OF THE MULTIPLE HIGHER<br />
EDUCATIONAL INSTITUTIONS<br />
An insight into the new Masters in Entrepreneurship<br />
(MHEI-ME) on-line programme recently launched<br />
led by Advenio eAcademy with the participation of<br />
another five European HEIs<br />
18<br />
37<br />
4
MALTA<br />
BUSINESS REVIEW<br />
EDITORIAL<br />
Malta Business Review<br />
It seems that 2017 has flown past by so fast, that we have completed<br />
buried it. Was it a good one? I do not know. Many significant occurrences<br />
have left their mark, maybe even scars. Yet it appears that everything<br />
happened at such speed that I am not able to really comprehend all the<br />
consequences of everything which happens all around us at increasing<br />
speeds.<br />
PUBLISHER<br />
<strong>MBR</strong> Publications Limited<br />
OFFICES<br />
Highland Apartment - Level 1,<br />
Naxxar Road,<br />
Birkirkara, BKR 9042<br />
+356 2149 7814<br />
EDITOR<br />
Martin Vella<br />
TECHNICAL ADVISOR<br />
Marcelle D’Argy Smith<br />
SALES DIRECTOR<br />
Margaret Brincat<br />
DESIGN<br />
<strong>MBR</strong> Design<br />
ADVERTISING<br />
Call: 9940 6743 or 9926 0163/4/6;<br />
Email: margaret@mbrpublications.net<br />
or admin@mbrpublications.net<br />
CONTRIBUTORS<br />
J. P. Abela; Kellen Black; Sir Richard Branson<br />
(VIRGIN); Dr Aaron Micallef; Antoine Bonello;<br />
Mark Anthony Camilleri; George Carol; Charlie<br />
Cooper; Jean Paul Demajo; Yael Hanein; Anna<br />
Karlsson; Marcela Kunva; Renee Laiviera;<br />
Michele Pace; F. John Reh; Mark Scott; David<br />
Wine/Charles Fadel, C. M. RUBIN; Ohid Yaqub.<br />
SPECIAL THANKS<br />
CELENT; DOI; European Parliament Information<br />
Office in Malta; European Parliament, Directorate-<br />
General for Communication; European Research<br />
Council; Ministry for Education & Employment;<br />
Jobsplus; KPMG Crimsonwing Malta; MISCO; OPR;<br />
POLITICO SPRL; SHIELD Consultants Ltd; Taylor<br />
& Francis Group; The Malta Independent on<br />
Sunday; The Parliamentary Secretariat For<br />
Financial Services, Digital Economy And<br />
Innovation; Politico Global Policy Lab; Price<br />
WaterhouseCoopers; WAR CHEST;<br />
PRINT PRODUCTION<br />
Printit<br />
QUOTE OF THE MONTH<br />
"I am not someone who is ashamed of my past.<br />
I'm actually really proud. I know I made a lot of<br />
mistakes, but they, in turn, were my life lessons."<br />
Drew Barrymore<br />
Disclaimer<br />
All rights reserved. No part of this work covered by copyright may<br />
be reproduced or copied and reproduction in whole or part is strictly<br />
prohibited without written permission of the publisher. All content<br />
material available on this publication is duly protected by Maltese<br />
and International Law. No person, organisation, other publisher or<br />
online web content manager should rely, or on any way act upon<br />
any part of the contents of this publication, whether that information<br />
is sourced from the website, magazine or related product without<br />
first obtaining the publisher’s consent. The opinions expressed in the<br />
Malta Business Review are those of the authors or contributors, and<br />
are not necessarily those of the editor or publisher.<br />
Talk to us:<br />
E-mail: martin@mbrpublications.net<br />
Twitter: @<strong>MBR</strong>Publications<br />
Facebook: www.facebook.com/MaltaBusinessReview<br />
For the first time – after almost 45 years – I had this feeling of anxiety<br />
or "angst" about our future. Looking at all the dramatic changes in<br />
society, technology, politics and nature which are all affecting our daily<br />
lives, a certain feeling of helplessness arises which leaves me very<br />
uncomfortable. The election of Trump was the culmination of many fears<br />
and created a deep, horrible feeling of helplessness like at the time of<br />
the assassination of JFK. Not that the election of Hillary would have been that much better – it is that feeling<br />
of being stuck between a rock and a hard place. It is that uncomfortable sensation of not knowing how to<br />
contribute in a meaningful way to make this world a better one. The most shaking, rocking event in 2017 was<br />
in October, when our fellow International award winning investigative journalist and blogger Daphne Caruana<br />
Galizia was brutally assassinated in a callous devastating car bomb. We still do not know who commissioned<br />
this murder, even though the criminals behind the murder have been caught, thanks to foreign investigators.<br />
No resolutions to be made this year, except that I wish to help those in need more than I did before, act as a<br />
catalyst for peace and yes, start exercising more and wobbling the iron in the gym. It really feels great when you<br />
don't constantly run out of breath anymore! Having had surgery, such event convinced me that finally it would<br />
be a good idea after all to keep in shape and train regularly. Incidentally, I start this year going into another<br />
unwanted surgery due to torn muscles and tendons on my right arm caused by a freak incident. In November<br />
a new gym opened just across the street, so it is very comfortable and excuses are hard to construct. As a result<br />
I hope to be in pretty good shape again – so good that I am considering taking up canoeing and swimming<br />
vigorously this year.<br />
So, taking the murder of prodigious journalist as an episode on its own, the conclusion should be that on the<br />
bottom line it was a turbulent year in terms of politics and good in terms of business. Socioeconomic changes<br />
are happening at an ever increasing pace which makes it hard to keep up. One week after Trumps inauguration<br />
Werner E Jung wrote in one of his inspiring contributions in the Malta Business Review entitled "Who is afraid of<br />
the Twitter Man?". The opening paragraph read: "While there is a lonely man in the White house disseminating<br />
his wisdom via Twitter to the hostile world around him, (bad, very bad media) there are more and more people<br />
in the US taking to the streets in protest and journalists scrutinizing and criticizing him. One can only hope that<br />
these opposition movements and the protests will go on and that especially the younger generations keep<br />
pushing ahead. It is time for civil disobedience and for damage control. Hopefully complacency will not gain<br />
the upper hand over time, meaning that we will all soon be getting used to this type of madness. The sixties<br />
have shown that "democracy is in the streets" – it is now time for a revival, so it appears." Some time ago I<br />
reached the conclusion that Trump is a (mixed) blessing for this world after all. He exemplifies the hypocrisy,<br />
scrupulousness and shamelessness of the political and financial "elite" of this world. And he is taking everything<br />
to a new height, where even the dumbest in this world are beginning to wake up. It seems it really needed a<br />
turkey like him to open the eyes. As a result more and more so called influential people are being unmasked.<br />
Luckily this is happening in the US where there is a long democratic history and the necessary checks and<br />
balances. I am certain he would love to be an Emperor like Napoleon. Things are going in the right direction, I<br />
believe – slower, of course, than we would like it to happen.<br />
In Europe we see a change of guards in politics and younger people are taking over the helm. After all they<br />
are the ones who should mould their future and perhaps, these events were the triggers for me come around<br />
full circle from the '82 student I used to be. So it feels, at least; I am sure there are some different nuances to<br />
this by now, shaped by experience. Those values and morals (most of them) we had then, appear to be asked<br />
for in our modern times more than ever. And it appears that justice seems to be spiralling downward, with<br />
journalists being deprived of their freedom of expression, which is imbued as a sacrosanct right in Article 10<br />
of the European Courts of Human Rights, more than ever before. The Courts have to be very careful when<br />
deciding judgements and must not take hard evidence and proof at face value and discard it as non-existent.<br />
That is why we are here to flag injustices, protest against hypocrisy, fight corruption, and protect and safeguard<br />
those inviolable rights at any cost.<br />
Just in time during the holidays I caught a pretty good cold, which however did not prevent me from celebrating<br />
and having a good time in London. So, the best I can wish for you is good health and keep on chugging in the<br />
pursuit of happiness and fairness.<br />
Martin Vella<br />
Editor-in-Chief<br />
Malta Business Review’s editorial opinions are decided by its Editor, and besides reflecting the Editor’s<br />
opinion, are written to represent a fair and impartial representation of facts, events and provide a correct<br />
analysis of local and international news.<br />
Agents for:<br />
www.maltabusinessreview.net<br />
5
Malta Business Review<br />
COVER STORY OF THE MONTH<br />
Market Leading<br />
Risk Management Software<br />
By Martin Vella<br />
Exclusive interview with Thomas<br />
Keegan, Chairman of Shield<br />
International and Paul Cottrell,<br />
Managing Partner for SHIELD<br />
<strong>MBR</strong>: Before we discuss the SHIELD project<br />
in more detail, please tell us a little about<br />
yourselves, so the readers get to know you a<br />
little better.<br />
TK: My career has been varied, from<br />
Telecommunications to the Nuclear Industry.<br />
The golden thread throughout my career<br />
has been resilience, making organizations,<br />
governments or nations more able to<br />
withstand shock, adapt and evolve in a<br />
changing environment. That has included<br />
working at board level for some of the worlds<br />
largest companies right through to supporting<br />
government in building their national resilience<br />
and security capabilities. I am currently<br />
Chairman of Shield International, and the Chief<br />
Operating Officer of DBD International.<br />
PC: I began my career as a journalist, working<br />
in print and broadcast media, particularly<br />
Thomas Keegan. Chairman of Shield International<br />
investigative journalism. I transitioned in to the<br />
business world, leading a highly successful sales<br />
team, before moving on to one of the worlds<br />
leading global risk consultancies. During my<br />
time there, I worked with many of the leading<br />
Fortune 500 companies across the Middle East<br />
and North Africa, assisting them to become<br />
more resilient and manage risk.<br />
<strong>MBR</strong>:Can you tell us more about the SHIELD<br />
project? What is it that you are setting out to<br />
do and to achieve in the Middle East?<br />
TK: Shield international is our way of bringing<br />
many lessons from how to, and not to, provide<br />
consulting services in safety, security and<br />
resilience to clients globally. We have setup<br />
in the Middle East as it is a hotbed for the<br />
industry, but our ambition is to establish an<br />
advisory business that helps clients manage risk<br />
effectively to create competitive advantage.<br />
PC: We all know the world can be a dangerous<br />
place which presents a plethora of business<br />
challenges. SHIELD is looking to help our clients<br />
navigate these uncertain waters successfully.<br />
We are passionate in assisting our clients and<br />
believe that it is our job to ensure our clients<br />
succeed even in the most challenging of business<br />
environments, whilst giving our clients business<br />
advantages over their competitors. The Middle<br />
East is the perfect location for SHIELD to have an<br />
international hub with the ambition to bring the<br />
SHIELD methodology to clients internationally<br />
and lead the way in risk advisory.<br />
<strong>MBR</strong>: The market for security, health and<br />
safety and business continuity is mature and<br />
serviced by organisations of considerable<br />
international expertise and experiences.<br />
How will SHIELD be different and what is its<br />
unique value proposition in the markets you<br />
intend to service?<br />
TK: I would argue that the safety, security and<br />
resilience marketplaces, whilst mature, are<br />
not really delivering value. Shield International<br />
wants to compete to provide clients better<br />
value. We want to harness technology,<br />
through our STORM platform, and some<br />
of the worlds most accomplished, forward<br />
thinking consultants to look at clients problems<br />
differently and solve them effectively. Our<br />
mission is to solve the worlds most complex<br />
safety, security and resilience problems by<br />
thinking differently.<br />
PC: Whilst mature, the marketplaces are<br />
not delivering true value. We at SHIELD<br />
passionately believe that we offer something<br />
different to the standard approach many of<br />
our competitors take. We truly have a worldclass<br />
team of consultants who take a different<br />
approach. We put the clients needs first and<br />
do not come at all problems with a one size fits<br />
all approach. In our STORM platform, we have,<br />
what we believe to be, the market leading risk<br />
management software and by leveraging this,<br />
our consultants and other technology we offer<br />
a value proposition like no other.<br />
<strong>MBR</strong>: Dubai, and the UAE generally, is<br />
a very different environment to Malta.<br />
What attracted you to join up with SHIELD<br />
and embark on the project of growing<br />
the Company in the Middle East and<br />
internationally?<br />
TK: I have worked in all corners of the world, the<br />
list is endless. What has become clear to me is<br />
that whilst different geographies have diverse<br />
cultures they all have similar basic needs. This is<br />
no different in the world of safety, security and<br />
resilience where clients are looking for a firm<br />
who deliver value whilst making the experience<br />
enjoyable. What struck me in meeting SHIELD<br />
was their attitude towards delivering value<br />
with a smile; it was always a win-win deal for<br />
them and clients. This attitude, coupled with<br />
some groundbreaking technologies in our<br />
sector, and really smart consultants struck a<br />
chord with me that resulted in the partnership.<br />
6
COVER STORY OF THE MONTH<br />
Malta Business Review<br />
Paul Cottrell, Managing Partner of SHIELD<br />
PC: I have walked in to many offices around<br />
the world where the atmosphere has been<br />
soulless, flat and people are going through<br />
the motions and simply working 9 to 5.<br />
Upon meeting SHIELD team, I was taken by<br />
the vibrancy of the office, the camaraderie<br />
between colleagues and the passion to deliver<br />
the best for its clients. It was clear that for all<br />
within SHIELD this was a vocation. As I learnt<br />
more about the company ethos, goals and the<br />
market leading risk management platform, I<br />
was truly excited to form the partnership.<br />
<strong>MBR</strong>: Finally, do you see possible<br />
opportunities between the UAE and Malta<br />
which could be leveraged by both countries,<br />
for mutual benefit?<br />
TK: The UAE and Malta already have a number<br />
of emerging trade and investment links which<br />
I think are really exciting for both nations. I<br />
believe, that Malta’s geo-strategic location<br />
and it’s rich history makes it an extremely<br />
attractive partner to many international<br />
organisations and nations. I believe through<br />
Shield International we will be able to<br />
showcase the strengths the Maltese possess<br />
and, hopefully, attract both foreign direct<br />
investment into Malta and encourage more<br />
Maltese enterprises to showcase their wares<br />
to the world.<br />
PC: I see many synergies between the two and<br />
some business links are already emerging. It is<br />
a really exciting time for SHIELD International<br />
with its hub based in the UAE and we hope<br />
to be able to demonstrate, what a hotbed<br />
of enterprise Malta truly is and thus in turn<br />
harness interest from foreign investment into<br />
Malta. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
EDITOR’S<br />
Note<br />
Thomas Keegan is a highly respected leader<br />
globally in the fields of Security, Risk<br />
Management and Crisis Response who is<br />
regularly quoted in the media on those topics.<br />
Throughout his career Thomas has worked with<br />
a number of governments and household name<br />
organisations to advise them at the most senior<br />
levels on building resilience - an ability to adapt<br />
and evolve to manage risk and seize competitive<br />
advantage. Thomas has held a number of senior<br />
roles in industry having been the Regional Head<br />
for Resilience and Security for PWC across<br />
the Middle East and a Partner responsible for<br />
Resilience and Cyber Security for Control Risks.<br />
Thomas currently serves as the Chief Operating<br />
Officer for DBD International, a global Nuclear<br />
Energy and Defence advisory firm in addition<br />
to being the Chairman of Shield International, a<br />
Safety, Security and Resilience advisory firm.<br />
Paul Cottrell brings a wealth of experience<br />
in assisting clients in Risk Management and<br />
Resilience within the Middle East and North<br />
Africa markets. Having commenced his career as<br />
a journalist and being a part of some of the largest<br />
news agencies in the world, and running some<br />
large PR campaigns, Paul moved in to the business<br />
world where he led a highly successful sales team<br />
for the UK’s largest academic book retailer. Paul<br />
brought his passion for exceptional customer<br />
relationship management and project delivery<br />
excellence to the Middle East where he worked<br />
for Control Risks, during which time Paul led the<br />
online solutions business in the Middle East and<br />
North Africa, whilst also managing several key<br />
accounts across the company portfolio. Paul is<br />
currently the Managing Partner for SHIELD.<br />
Paul Cottrell, Managing Partner of SHIELD<br />
www.maltabusinessreview.net<br />
7
Malta Business Review<br />
TALKING POINT<br />
IS MALTA A TAX HAVEN?<br />
Tax evasion and tax havens have become a subject<br />
of much discussion on a global level. International<br />
revelations such as the Panama Papers and the Paradise<br />
Papers have only served to put the spotlight on the tax<br />
regime of a number of countries. The same revelations<br />
have also served to cast attention on the topic of efficient<br />
tax structures and the way such structures are operated.<br />
Some of the information contained in these revelations<br />
can be said to be interesting and worthy of further<br />
investigations whilst other elements are quite simply<br />
sensationalism at its worst, twisting facts and perhaps<br />
giving space to untruths.<br />
What a lot of misinformation making the<br />
rounds on the internet one question worth<br />
examining is the one on whether Malta can<br />
be classified as a tax haven. Malta’s tax laws<br />
originally date back to 1948 when Malta was<br />
a British colony. Since joining the EU in 2004<br />
Malta has built its tax legislation on models in<br />
the UK, the Netherlands, Spain, Luxembourg<br />
and even Germany.<br />
In an interesting article on The Times Francis<br />
J Vassallo writes that, “Tax havens are<br />
jurisdictions where companies are not subject<br />
to tax and where the information about the<br />
ownership of those companies is usually<br />
kept secret, either through bearer shares or<br />
because the information is not disclosed in<br />
the jurisdiction’s public registry”.<br />
Indeed Maltese companies are registered<br />
with the Registry of Companies which in turn<br />
is a register available for public viewing online.<br />
Thus it would be factually incorrect to state<br />
that Malta is a tax haven since any individual<br />
intent on creating structures meant to hide<br />
ownership would choose other jurisdictions<br />
which cater for such an intent.<br />
Malta has over 70 double taxation treaties,<br />
including with some of the most important<br />
OECD member states, including the US.<br />
Malta also adheres to the Common Reporting<br />
Standard established by the OECD.<br />
Salient features of Malta’s tax regime such<br />
as the Participation Exemption where<br />
introduced into Maltese law following a<br />
full consultation with the EU and after the<br />
approval of the Council of Finance Ministers.<br />
The Exemption System on the other hand is<br />
practically identical to that found in Holland,<br />
Spain and Luxembourg.<br />
The EU PANA Committee published Report<br />
2017/2013(INI), which presents the<br />
Committee’s findings on the investigation<br />
into Malta's tax scheme and political sphere.<br />
Some of the results illustrate an opposite<br />
view to the “Maltese tax haven” opinion<br />
held by many scholars and politicians. The<br />
Committee found that the Maltese tax system<br />
is “very attractive and in line with current<br />
international and EU standards as regards<br />
harmful tax competition.” However, as the<br />
Finance Minister has admitted, the attractive<br />
scheme can be prone to abuse. In addition,<br />
Malta has transposed EU rules and respects<br />
OECD standards in terms of transparency, the<br />
fight against tax fraud and money laundering.<br />
On the other hand, the institutions in charge<br />
of implementing and enforcing rules as<br />
regards tax fraud and money laundering are<br />
highly politicized. The tax compliance unit<br />
mentioned a lack of resources to comply with<br />
the spontaneous exchange of information<br />
required by the EU Directive on Administrative<br />
Cooperation. Meanwhile, Malta failed to<br />
respond to the questionnaire sent by the<br />
Committee, which asked for opinions from<br />
Finance and Justice Ministers in 25 EU<br />
states. This leads the country to be regarded<br />
as "particularly uncooperative". Malta also<br />
disagreed with Commission proposals on<br />
specific tax issues (e.g. public CBCR, CCCTB).<br />
Malta's economic success has been<br />
overshadowed by corruption scandals that go<br />
to the core of the Labour government elected<br />
in 2013. The government has been under<br />
siege since the Panama Papers revealed<br />
details of secret companies in Panama. Those<br />
revelations have cast doubt on its ability<br />
to push through anti-money laundering<br />
legislation. The so-called Individual Investor<br />
Programme scheme, which enabled Malta<br />
to raise millions by selling its passports to<br />
rich foreigners, is at the centre of an inquiry,<br />
after Mr Busuttil claimed he had evidence to<br />
prove the prime minister's chief of staff was<br />
receiving kickbacks off the scheme.<br />
Malta is thus not only not a tax haven but<br />
indeed it is a European Union member<br />
which has managed to adopt a tax-efficient<br />
framework whilst at the same time respecting<br />
all the obligations which a modern European<br />
democracy should respect.<br />
On the other hand in a black list issued in<br />
December 2017 the Council of Finance<br />
Ministers of the European Union classified<br />
American Samoa, Bahrain, Barbados,<br />
Grenada, Guam, South Korea, Macau,<br />
Marshall Islands, Mongolia, Namibia, Palau,<br />
Panama, Saint Lucia, Samoa, Trinidad and<br />
Tobago, Tunisia and United Arab Emirates<br />
within a tax haven blacklist. <strong>MBR</strong><br />
Credit: Warchest<br />
EDITOR’S<br />
Note<br />
War Chest is comprised of War Chest Fiduciary<br />
Services Limited, licensed by the MFSA to act<br />
as Administrator of Private Foundations and War<br />
Chest Corporate Services Limited, licensed by<br />
the MFSA to provide Corporate Services.<br />
8
Malta Business Review<br />
SPOTLIGHT<br />
BBC INTERVIEW TEARS INTO PM CALLING<br />
HIM ‘ARTFUL DODGER OF EUROPE’,<br />
‘PASSPORT-SELLER-IN-CHIEF’<br />
BY HELENA GRECH<br />
Prime Minister Joseph Muscat<br />
fielded difficult questions from BBC<br />
Newsnight’s James Sweeney where<br />
he was described as the “Artful<br />
Dodger of Europe” and the “passportseller-in-chief”.<br />
A feature was carried on the BBC programme<br />
about the brutal assassination of journalist<br />
Daphne Caruana Galizia. Her life was tragically<br />
and deliberately snuffed out on 16 October in<br />
a car bomb just metres away from her Bidnija<br />
residence.<br />
So far, three men stand charged with the<br />
crime however the open secret on many<br />
people’s lips is who had them carry out the<br />
deed when considering that Caruana Galizia<br />
had not written about them.<br />
Muscat was grilled about the sale of passports,<br />
a controversial scheme introduced by his<br />
government whereby individuals can pay<br />
for a property, reside in Malta for a year and<br />
pay a lump sum of €650,000 in exchange for<br />
a Maltese passport and Maltese citizenship.<br />
In view of Malta’s status as an EU member<br />
state this effectively buys a customer free<br />
movement across the 27 nation bloc. In the<br />
interview, Muscat refuted the assertion that<br />
wealth and wealth alone can buy a person<br />
Maltese citizenship.<br />
He was also grilled about his relationship with<br />
the Azeri ruling family, in view of allegations<br />
made by Caruana Galizia, that are still to be<br />
thrashed out in court, that Muscat’s wife is the<br />
UBO of a Panama company named Egrant.<br />
She also alleged that the Azeri dictator’s<br />
daughter, Leyla Aliyeva, had transferred €1<br />
million to Egrant via a bank account Mrs<br />
Muscat held at Pilatus Bank, Ta’ Xbiex. All<br />
involved have denied wrongdoing while a<br />
magisterial inquiry is under way.<br />
In an interview with Sweeney Muscat said<br />
the assassination affected him “badly”. He<br />
said that Caruana Galizia was one of his most<br />
“vociferous” critic, meaning that her brutal<br />
murder cast a dark shadow on the Muscat<br />
administration. “This does not look good on<br />
me, I am very realistic about this”, he said.<br />
He went on to say that besides her family, “if<br />
anybody has suffered from her death it’s us<br />
[the government]”.<br />
Asked about what he was doing a week after<br />
the assassination, the Muscat said he could<br />
not remember with a sleight of sarcasm, upon<br />
which Sweeney reminded the Prime Minister<br />
that he was away “selling” passports. Muscat<br />
took umbrage at this line of questioning,<br />
saying that “we do not sell. We, as other<br />
European countries, have a system which is<br />
transparent and open, allowing people to<br />
invest in our country and gain citizenship”.<br />
Asked who is buying the passports, he said that<br />
wealthy people do but that it is not just about<br />
wealth. The presenter did not appear to be<br />
too convinced. Sweeney also asked about the<br />
Muscat’s relationship with Azerbaijan’s ruling<br />
family, the Aliyevs. Muscat claimed to have met<br />
Azeri dictator Ilham Aliyev on a few occations<br />
in Baku and when attending EU Eastern<br />
partnership summits. He also said that “Mrs<br />
Aliyeva” came to Malta to meet Mrs Muscat<br />
once, “nothing more”. “I do not think you can<br />
hide a million dollars, or a hundred dollars.<br />
Definitely not in a bank or anywhere else”.<br />
Asked if Malta has a problem with money<br />
laundering, Muscat said he does not feel<br />
comfortable to say yes or no, but that the<br />
country has a problem with it in the same<br />
way that “Luxembourg, the city of London<br />
or the Netherlands”. Muscat went on to say<br />
that he has been put in a very uncomfortable<br />
situation for needing to criticise someone<br />
who has been brutally murdered (Daphne<br />
Caruana Galizia). “I hope we are not in a<br />
situation where we are in any democracy,<br />
situations are such where when somebody<br />
writes something on social media it’s taken<br />
as fact.”<br />
Sweeney stressed that she (Daphne Caruana<br />
Galizia) had evidence to what she said, adding<br />
that Muscat may not agree with that evidence,<br />
but it did exist. He was referring to accounts<br />
relayed to the slain journalist by a Russian<br />
whistle-blower who worked at Pilatus Bank but<br />
left over a dispute. Muscat promptly disagreed,<br />
saying there is no “proof” or a shred of “truth”<br />
to the allegations. “If there is a whiff of any<br />
evidence I would resign on the spot”.<br />
Muscat said that he does not know if Caruana<br />
Galizia knew that the allegations were untrue,<br />
whether she was part of the creating the<br />
story or it was fed to her, and repeatedly said<br />
that there is no shred of truth to the claims.<br />
Sweeney said that many people have<br />
described him as the “Artful dodger of<br />
Europe”, to which Muscat refuted. <strong>MBR</strong><br />
Credit: BBC; The Malta Independent<br />
All rights reserved - Copyright 2018<br />
10
Malta Business Review<br />
INTERVIEW OF THE MONTH<br />
Good Companies<br />
are made up of Good People<br />
by Martin Vella<br />
To thrive in today’s consumer-goods industry, companies must excel on a number of<br />
fronts. For instance, they need to be innovators and stay ahead of trends. They have<br />
to learn how to harness the power of digital channels and they must ensure that their<br />
business practices are socially and environmentally responsible. As newly appointed<br />
CEO of Magro Brothers, one of the Malta’s largest food manufacturing companies,<br />
Christian Magro will be facing these issues daily and is proud of what his company has<br />
achieved in these areas.<br />
Mr Christian Magro - New CEO for Magro Brothers<br />
<strong>MBR</strong>: Congratulations on your new CEO post<br />
with Magro Brothers. Is there anything about<br />
the job that has surprised you since taking<br />
over the helm?<br />
CM: Thank you…..It’s been less than a month<br />
that I have been officially appointed as CEO of<br />
the Family Business but the first thing that has<br />
struck me immediately on appointment was<br />
the total backing and support from my brother<br />
(Nicholas) and sister (Joanna) to lead our group<br />
in the coming future. Coupled with this, is the<br />
trust that my father and uncle have put in me<br />
throughout the years and most importantly<br />
now during this critical phase of our family<br />
business succession<br />
<strong>MBR</strong>: What does the ‘Magro Brothers’ brand<br />
mean to you and how would you like to see<br />
it develop?<br />
CM: Being brought up in a family business<br />
environment with rooted origins in Gozo, this<br />
has shaped me to look at opportunities in a<br />
different dimension. Opportunities in Gozo<br />
are more limited than in Malta and in most<br />
markets around the globe and thus one has<br />
to be very creative to ensure that the ventures<br />
being pursued will be one day fruitful and<br />
worth the resource investment.<br />
Magro Brothers to me is more than a very<br />
important brand; it’s a lifestyle that we as a<br />
family proudly honour and live up to.<br />
For more than 100 years, my predecessors<br />
have faced obstacles and turned these into<br />
opportunities to ensure that the family<br />
traditions of honesty, integrity and being a<br />
caring employer are nurtured. These values<br />
are the core pillars of the brand which will allow<br />
me to mould into different projects. I see the<br />
Magro Brothers Brand venture not only in the<br />
core activities of our group mainly related with<br />
innovative and consistent food supplies, but<br />
in other services and offerings where we as a<br />
company can bring value to the end consumer.<br />
<strong>MBR</strong>: What role does agriculture play in the<br />
overall economic development of Gozo and<br />
Malta?<br />
CM: Agriculture, in today’s world is more than<br />
just a hobby, it’s a profession and a science in<br />
itself. The belief that we as a nation are too small<br />
to compete with neighbouring larger countries<br />
is a fair assessment, yet one needs to look at the<br />
market and find niches or opportunities, which<br />
allow us to compete on a level playing field with<br />
larger producers.<br />
Malta and Gozo are very small in size,<br />
with uneconomical land parcels which are<br />
continuously being sub divided from one<br />
generation to the other. Coupled to this, the<br />
constant need to develop new properties<br />
to sustain the market requirements of our<br />
booming economy, puts further pressures on<br />
our agriculture sector.<br />
Agriculture, needs to be given the chance to be<br />
treated professionally and invest resources in it to<br />
ensure that policies and regulations do safeguard<br />
the future of this important economic activity.<br />
" Agriculture, in today’s world<br />
is more than just a hobby, it’s a<br />
profession and a science in itself."<br />
Apart from the classical growing of fruit,<br />
vegetables and rearing of animals, there are<br />
various other opportunities which could be of<br />
interest and increase the present contribution<br />
of agriculture for the country`s overall economic<br />
development. I list the below as examples:<br />
• New concepts which are very ambitious for<br />
large countries, like offering fresh produce<br />
from ‘farm to plate’, IGP markings, and<br />
Reduction of transport fossil emissions, are<br />
much easier to be nurtured locally due to<br />
our small size and natural protection from<br />
being islands. Obviously, these new tools<br />
require more investment in avant-guard<br />
scientific/natural methods of cultivation<br />
and rearing, yet they do bring added value<br />
to the more demanding healthy consumer<br />
both locally and on an international level.<br />
• Another area where surely one needs to<br />
focus more, is in the development of new<br />
innovative ways to increase productivity/<br />
yields. Currently countries like Israel are<br />
at the forefront in the scientific world for<br />
developing new ways how to increase<br />
productivity in agriculture with limited<br />
resources available. We have been blessed<br />
with limited land and limited water<br />
resources and therefore a good opportunity<br />
for large research companies to exploit<br />
these factors and invest in this sector.<br />
12
INTERVIEW OF THE MONTH<br />
Malta Business Review<br />
<strong>MBR</strong>: Can you tell our readers about your<br />
strategy and objectives going forward?<br />
CM: Surely;I'm still new in this post but can bank<br />
on the experience I gained over the years and<br />
also on the support of my family and team and<br />
the mentoring of role models like my father.<br />
Going forward for the next five years I aim<br />
working hard in bringing new opportunities to<br />
our group and expanding our horizons.<br />
To allow me to do this, I need to have the<br />
support of my team in ensuring that we fulfil<br />
our customer requirements with our current<br />
products and ensure that we keep adding<br />
innovation and convenience to sustain the<br />
pace and remain at the forefront of our core<br />
market.<br />
<strong>MBR</strong>: What are your company’s unique<br />
selling points and how has the market<br />
responded to your products?<br />
CM: If I had to list down the top five company<br />
unique selling points, I would put forward the<br />
following:<br />
• Focused on market requirements<br />
• Passionate on Quality<br />
• Professional and innovative in our<br />
approach<br />
• Dedicated and committed<br />
• Convenience Driven<br />
I believe that the above five USPs have been<br />
of great importance to allow us to grow our<br />
product portfolio and managing to put our<br />
brands in nearly every household locally and in<br />
thousands other households abroad.<br />
We as a company keep core the market<br />
requirements and invest a lot in R&D exercises<br />
not only to research new innovative products or<br />
packaging but also in constantly developing our<br />
current traditional recipes to keep them abreast<br />
with the continuously changing customer<br />
requirements. Looking at the transitions,<br />
developments, changes in packaging and<br />
offerings that our traditional Three Hills Brand<br />
Kunserva has gone through over the decades<br />
surely is a valid example of the above.<br />
<strong>MBR</strong>: Innovation is clearly a priority for you,<br />
not just with regard to sustainability. How<br />
do you intend to innovate in other areas as<br />
well, right?<br />
CM: Certainly, I shall not be revealing any<br />
secrets! Nothing comes easy, dedication and<br />
hard work come second nature to ensure that<br />
we add innovation to new projects we venture<br />
into. I believe that through proper leadership<br />
and a good team spirit we can achieve what<br />
others might not consider achievable.<br />
This belief comes from my origins and<br />
upbringing in Gozo. I have seen the island<br />
develop over the years at a fast pace, yet I<br />
believe that the development has been well<br />
managed and allowed the island to retain its<br />
natural beauty and relaxed, open way of life.<br />
Obviously, understanding market<br />
requirements and customer expectations<br />
are the main features which will guide my<br />
decisions in new areas and would allow my<br />
team to bring forward new approaches to<br />
the required solutions. We can bank on our<br />
strengths and will couple these with foreign<br />
expertise where required to ensure that we<br />
succeed in the projects we set ourselves to<br />
achieve.<br />
" I believe that Companies are<br />
made up of People and that<br />
Good Companies are made up<br />
of Good People"<br />
<strong>MBR</strong>: What about expanding geographically?<br />
Do you plan to expand your consumer<br />
business into other countries?<br />
CM: As a company, we have over the years been<br />
dealing with foreign customers and suppliers<br />
since our origins as producers back in 1934,<br />
when my grandfather and his two brothers<br />
started supplying the merchant navy with local<br />
Kunserva. These relations have been given<br />
further importance within our manufacturing<br />
services since Malta’s accession to the European<br />
Union and have targeted neighbouring European<br />
Countries and managed to supply world known<br />
customers / brands with our products.<br />
Xewkija Premises<br />
Obviously, this strategy is core for our operations<br />
in Gozo and will try to expand these opportunities<br />
not just to EU countries but also neighbouring<br />
African countries which have developed to<br />
being considerable markets one shouldn’t<br />
underestimate.<br />
In relation to new business ventures, I hope to<br />
partner up with professional people and would<br />
seriously consider having foreign partners to<br />
venture on the local market which at the moment<br />
brings a lot of business opportunities.<br />
<strong>MBR</strong>: Your structure gives you some<br />
advantages, but I’m sure there are also<br />
drawbacks. What do you see as the toughest<br />
challenge for Magro Brothers? What are the<br />
ambitions of the company going forward?<br />
CM: I believe that Companies are made up of<br />
People and that Good Companies are made up<br />
of Good People.<br />
I think the toughest challenge we face is<br />
ensuring that our company manages to retain<br />
and increase our team members to continue<br />
providing excellent services and offerings. The<br />
above ambitious strategies are only possible if<br />
I manage to have the full support of my family,<br />
team and partners. Ensuring a good portfolio<br />
of professional people within a Gozitan reality<br />
is quite a challenge to state the least.<br />
As a company, we are proud to foster a culture<br />
of continuous improvement within our group<br />
and an ambitious dream of mine which will<br />
surely aim at achieving in the years ahead<br />
would be to develop a technical standard on<br />
how to ensure achieving set goals – namely<br />
‘The Magro Way’ <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
EDITOR’S<br />
Note<br />
Magro Brothers of Gozo have appointed Christian Magro<br />
as the new CEO for their business operations. Christian is<br />
the eldest of the 4th generation of the Magro family. He was<br />
born on the 22nd June 1979 and completed his studies in<br />
2002 with a degree in B.Com (Hons) for Public & Private<br />
Sector Management. Christian was always keen on the<br />
family business and during his childhood he spent most of<br />
his free time and holidays at the factory. On completion of<br />
his studies, he joined the company and slowly worked his<br />
way up. In December 2011 Christian joined the Board of<br />
Directors and 2 years later was appointed General Manager<br />
of Magro Brothers (Foods) Ltd. Christian is married to<br />
Charmaine and they have two children Mikela and Marta.<br />
Christian has a younger brother and sister; Nicholas and<br />
Joanna, who are both involved in the family business. John<br />
Magro is to remain chairman of the board of directors and his<br />
brother Michael is to remain a director.<br />
www.maltabusinessreview.net<br />
13
Malta Business Review<br />
ERC STORY<br />
LOOKING FOR ONE THING: FINDING ANOTHER<br />
PROFILES<br />
Prof. Yael Hanein neuron stimulation for sight restoration<br />
Researcher: Prof. Yael Hanein<br />
Researcher: Dr Ohid Yaqub<br />
Did you know that the Persian fairy tale “The<br />
Three Princes of Serendip” provided the<br />
inspiration for the first noted use of the word<br />
“serendipity” in the English language? In this<br />
story, the heroes are always making happy and<br />
surprising discoveries. In science, this concept<br />
of a pleasant surprise covers the mismatch<br />
between what the researchers expected to find<br />
and what they actually discovered, as introduced<br />
in previous ERC Stories we have published in<br />
past. It has given us innovations such as the<br />
microwave, Teflon, X-rays, penicillin, the World<br />
Wide Web and much more. What started off<br />
with a fairy tale, ended up as a byword for an<br />
influential idea in research policy-making and<br />
even headlining a recent ERC-funded project.<br />
In the past decades, serendipity has played an<br />
important role in debates about the feasibility<br />
and desirability of targeting R&D investments.<br />
The founders of the ERC thought an EU body<br />
that would fund curiosity-driven scientific<br />
projects and give researchers complete freedom<br />
to explore, would also help bring about new<br />
and unpredictable scientific and technological<br />
discoveries, which ultimately could also trigger<br />
innovation and economic growth.<br />
Overall, the idea that research can lead to valuable<br />
but unexpected outcomes has been around for a<br />
while. But how often do serendipitous discoveries<br />
actually happen? What is the nature and<br />
significance of such discoveries? Is serendipity<br />
pure luck or is a fair bit of wisdom also involved?<br />
Or is it merely the ability to be open to – and<br />
make the most out of - luck? Can we facilitate and<br />
manage serendipity? How often does targeted<br />
research actually hit the target? What does it all<br />
mean for R&D policy-making?<br />
Ohid Yaqub<br />
“Researchers and policy-makers have been<br />
asking these questions for decades but, other<br />
than some famous examples, we don’t really<br />
have strong evidence to draw on to support<br />
policy-making” says Dr Ohid Yaqub from the<br />
University of Sussex. The project he is leading<br />
- Serendipity in Research and Innovation - was<br />
awarded an ERC Starting Grant this summer.<br />
Dr Yaqub says we can observe and measure<br />
things previous scholars could not. “The<br />
methods, tools and techniques for data analysis<br />
and theoretical understanding of research<br />
policy have improved. So, now we have a new<br />
framework to analyse the data, and we have<br />
access to large databases on grants, publications<br />
and patents.” He and his team will look at a<br />
sample of grants, publications that come out<br />
of these grants and patents that cite these<br />
publications. Preliminary findings show that<br />
the happy discrepancies between researchers’<br />
proposals and their reported findings occur<br />
quite often.<br />
It is becoming a key political question how<br />
we fund research in the best, most efficient<br />
way to maximise impact. There are choices<br />
to be made about the emphasis and balance<br />
between different modes of research funding.<br />
“It’s good that there are some funders under<br />
which serendipitous events would have been<br />
overlooked or inhibited, because sometimes<br />
it’s important not to lose focus on an end<br />
goal”, Dr Yaqub says. “But it’s also good that<br />
there are funders like the ERC that do allow<br />
uncertainty and unexpected discoveries to<br />
happen and indeed encourage more open<br />
thinking. Clearly, it’s vitally important to have<br />
diversity when it comes to research funders<br />
that allow researchers to be able to contribute<br />
to society in different and flexible ways.” said Dr<br />
Yaqub. Whilst he will be looking into some of the<br />
questions surrounding serendipity, a few ERC<br />
grantees have already experienced such happy<br />
mismatches for themselves.<br />
Take for example Achilleas Frangakis from Goethe<br />
University Frankfurt. In his Starting Grant project,<br />
he used cryo-electron tomography, a state-ofthe-art<br />
imagining technique, to visualise the<br />
architecture of cell adhesion. Though essential,<br />
this process in which proteins present on the cell’s<br />
surface anchor to extracellular proteins allowing<br />
the cell to sense the external environment and<br />
respond to it, was poorly understood.<br />
Prof. Frangakis was trying to describe how cells<br />
interact with the outside world, but instead he<br />
learnt a lot about how they interact with each<br />
other. In particular, during the process of wound<br />
healing, neighbouring cells lock together to seal<br />
a wound, a bit like a zipper would. “It turned out<br />
that we had rediscovered a mechanism already<br />
known to happen during mitosis, another<br />
cellular process, but as a completely new<br />
concept for tissue sealing and healing” stated<br />
the scientist, who has opened new paths into<br />
the study of wound reparation.<br />
Prof. Yael Hanein<br />
Prof. Yael Hanein from Tel Aviv University also<br />
had a bit of a “eureka” moment. Her work was<br />
investigating nanotechnology tools in the field of<br />
neuron stimulation for sight restoration. Using<br />
sophisticated and accurate carbon nanotubes,<br />
her Starting Grant project created a high-acuity<br />
artificial retina.<br />
Through a spin-off of her project, she has<br />
developed an extremely thin electrode that<br />
can be worn as a tattoo and record muscle<br />
movement. The electrode, originally made as a<br />
research tool, has a variety of potential medical<br />
applications, from mapping facial expressions<br />
and recording emotions, to restoring<br />
damaged nerves and muscles, and studying<br />
neurodegenerative diseases.<br />
Further work is going into understanding<br />
whether the tool could provide a diagnostic<br />
tool for Parkinson’s disease, an instrument to<br />
optimise artificial limbs or even a test for certain<br />
psychological disorders.<br />
This article was first published in ERC newsletter,<br />
autumn 2017 issue. Read also Dr Jose Labastida’s<br />
editorial. "The ERC is creating fertile ground for<br />
serendipity to occur", he writes. <strong>MBR</strong><br />
Credit: European Research Council<br />
14
ERC STORY<br />
Malta Business Review<br />
WHAT’S UNDER THE SEA?<br />
BY AARON MICALLEF<br />
PROJECT DETAILS<br />
Credit: © Aaron Micallef, MARCAN project 2017; © Jurgen Spiteri<br />
Ever since observing a map of<br />
a marine landslide as a young<br />
geology student, Dr Aaron Micallef<br />
was hooked on the beauty of<br />
the sea floor. Now, he works on<br />
understanding the forces that<br />
shape the Earth’s landscapes, both<br />
above ground and below the sea<br />
level. His MARCAN project studies<br />
the impacts of groundwater on<br />
canyon formation in Malta and New<br />
Zealand. This investigation may<br />
reveal where we will be getting our<br />
drinking water in the future.<br />
In the last 2.5 million years, sea water levels<br />
have mostly been lower than what they<br />
are today. This allowed large quantities of<br />
rainwater to infiltrate into the exposed sea<br />
floor, developing groundwater reservoirs.<br />
After sea water level rose, these reservoirs<br />
became trapped under the sea.<br />
Dr Micallef claims that offshore groundwater<br />
plays a part in the formation of large<br />
geological features, like submarine canyons.<br />
These structures are the most dramatic<br />
and widespread in the world. They<br />
serve as channels for the flow of marine<br />
currents, accumulating nutrients that attract<br />
biodiversity, as well as waste. He specifically<br />
focuses on describing and modelling the<br />
effect that the flow and seepage of offshore<br />
groundwater water has on the seafloor.<br />
This year, in the course of a long ship expedition<br />
in New Zealand, the scientist and his team<br />
worked on retrieving samples to obtain an idea<br />
of the composition of the seafloor, as well as<br />
electromagnetic information on where these<br />
freshwater reservoirs are actually found. The<br />
new data will shed light on these geological<br />
processes, as well as on whether the reservoirs<br />
have the potential to provide drinking water,<br />
especially in areas that are already under much<br />
water stress.<br />
“Without the ERC funding I would simply not<br />
be doing this job,” states Dr Micallef, who is<br />
based at the University of Malta. “I would have<br />
had to leave, or I would mostly be teaching,<br />
since there is little local funding for projects<br />
like mine and for non-applied research.” His<br />
Starting Grant project started in January this<br />
year, with the expedition to New Zealand in<br />
April 2017. He is preparing a second expedition<br />
around Malta in early 2018. <strong>MBR</strong><br />
Credit: European Research Council<br />
Researcher: Dr Aaron Micallef<br />
Title:<br />
ThermoTex<br />
MARCAN<br />
Topographically-driven meteoric<br />
groundwater – An important<br />
geomorphic agent<br />
Host Institution:<br />
UNIVERSITA TA’ MALTA, Malta<br />
www.um.edu.mt<br />
ERC call details:<br />
ERC-2015-STG, 2015<br />
Max ERC Funding:<br />
€ 1 757 432<br />
Digital elevation model of the study<br />
area in the northwest of Malta.<br />
© Jurgen Spiteri<br />
The first expedition involved a 4-week long oceanographic cruise in New Zealand.<br />
© Aaron Micallef, MARCAN project 2017<br />
www.maltabusinessreview.net<br />
15
Malta Business Review<br />
MANAGEMENT & LEADERSHIP<br />
Understanding the<br />
Role and Scope of the<br />
Senior Manager<br />
by F.John reh<br />
SENIOR MANAGER DEFINITION:<br />
The title of senior manager is often found<br />
in large organizations with multiple layers<br />
of management. A senior manager has<br />
responsibilities and authority broader in scope<br />
than a front-line manager and typically reports<br />
into a director or general manager level role.<br />
COMMON RESPONSIBILITIES OF THE<br />
SENIOR MANAGER:<br />
The senior manager, like all managers, is<br />
responsible for planning and directing the<br />
work of a group of individuals, monitoring<br />
their work, and taking corrective action when<br />
necessary.<br />
Senior managers may guide workers directly<br />
or they may direct several supervisors who<br />
manage the workers. The senior manager<br />
often supervises the largest or most important<br />
group(s) in a company. Core responsibilities of<br />
the senior manager include:<br />
• Providing guidance to direct reports,<br />
typically comprised of first-line managers<br />
and supervisors.<br />
• Ensuring clarity around priorities and<br />
goals for the entire functional area.<br />
• Approving requests for investment to a<br />
certain level of authority.<br />
• Managing overall financial budgeting for<br />
his/her function.<br />
• Approving hiring and firing requests<br />
within his/her group.<br />
• Guiding the talent identification and<br />
development processes for a group or<br />
function.<br />
• Working across functions with peers in<br />
other groups to ensure collaboration for<br />
shared goals.<br />
• Interacting with senior management for<br />
reporting.<br />
• Working with senior management and<br />
other peers for strategy development<br />
and execution planning.<br />
• Communicating financial and goal<br />
results and key performance indicators<br />
to direct reports.<br />
• Facilitating goal-level creation for<br />
the broader function and works with<br />
managers to ensure the goals cascade to<br />
all workers.<br />
COMMON TITLES FOR SENIOR<br />
MANAGERS:<br />
The title tends to follow the function. Examples<br />
include:<br />
• Senior Accounting Manager<br />
• Senior Marketing Manager<br />
• Senior Engineering Manager<br />
• Senior Customer Support Manager<br />
WHY THE SENIOR MANAGER LEVEL?<br />
It is common for larger firms to evaluate<br />
their positions by scope, responsibility, size,<br />
budgetary authority and to assign a level to<br />
these positions. The senior manager level<br />
or designation represents a step-up from<br />
manager and offers the opportunity for an<br />
individual to take on new responsibilities<br />
and grow their contributions in a gradual<br />
manager. This added and higher level also<br />
helps organizations recruit experienced<br />
professionals and slot them in a role that fits<br />
with their capabilities and compensation.<br />
TOO MANY LAYERS OF MANAGEMENT?<br />
As organizations grow and become<br />
increasingly stratified with additional layers<br />
of management, complexity and inefficiency<br />
increases. Consider a department that<br />
includes supervisors, managers responsible<br />
for supervisors and senior managers<br />
responsible for managers who watch<br />
supervisors. The myriad of layers in the<br />
structure slows decision-making, increases<br />
political and communication complexity and<br />
can breed dysfunction.<br />
Many organizations cycle through a process<br />
of layering followed by flattening through<br />
restructuring, only to slowly add layers over<br />
time once again.<br />
The flatter organization (fewer layers) in<br />
theory simplifies decision-making and<br />
empowers a broader group of workers to<br />
assume responsibility for their actions.<br />
THE CASE FOR SENIOR MANAGER ROLE:<br />
There are a number of circumstances when<br />
the role of senior manager makes good<br />
business sense.<br />
When the team is growing quickly and<br />
chaotically, the senior manager can serve<br />
as the "adult" in the group, interfacing with<br />
other functions for needed resources and<br />
providing mature guidance to managers and<br />
workers during a period of change.<br />
When there is a clear distinction between<br />
the role of manager and senior manager, this<br />
position represents a tangible target or stepup<br />
as part of a manager's career development<br />
plan and activities.<br />
When the span of control for a group's<br />
managers is too broad, the senior manager<br />
can both support managers and take on<br />
responsibility for discrete work teams.<br />
DEVELOPING AS A SENIOR MANAGER:<br />
The role is an expansion of the typical<br />
manager's role in terms of breadth of<br />
responsibilities and overall accountability.<br />
Any manager interested in advancing to this<br />
level must focus on personal professional<br />
development for:<br />
• leadership, including talent development<br />
and coaching.<br />
• strategy, including understanding how<br />
the firm makes money and developing<br />
insights into the external market forces,<br />
competitors and customers.<br />
• finance, including budgeting, capital<br />
budgeting and overall expense<br />
accounting.<br />
• negotiation, to be used in securing<br />
resources and gaining help from other<br />
functions or executives.<br />
• communication, both written and verbal,<br />
with an emphasis on presentation skills.<br />
• team development<br />
CHALLENGES OF THE SENIOR MANAGER:<br />
Regardless of the term, "senior" in the title,<br />
the senior manager is still in middle-level<br />
management. These important middle-level<br />
roles are responsible for the people doing<br />
the work of the business, but often lack the<br />
authority to add resources or make significant<br />
changes needed to improve efficiency as well<br />
as the quality of the work environment. In<br />
spite of the challenges, the role is an excellent<br />
training ground for advancing to general<br />
manager at some point in the future. <strong>MBR</strong><br />
Credit: F. John Reh<br />
16
Malta Business Review<br />
LIFESTYLE<br />
Happiness<br />
is the key to success<br />
I’m often asked: What is the key<br />
to success? My answer is always<br />
simple: happiness. Happiness should<br />
be everyone’s goal, but I understand<br />
that it can seem out of reach, with<br />
many, for instance, affected by<br />
mental health problems that alter<br />
their outlook on life.<br />
By Sir Richard Branson<br />
A few years ago I wrote the following letter<br />
for Mind’s book: Dear Stranger, Letters on the<br />
subject of happiness.<br />
I re-read it recently and was struck by how<br />
much the words still ring true, so I thought I<br />
would republish the letter in the hope that my<br />
words can help others find the true happiness<br />
they deserve in 2018.<br />
Dear Stranger,<br />
You don’t know me but I hear you are going<br />
through a tough time, and I would like to<br />
help you. I want to be open and honest with<br />
you, and let you know that happiness isn’t<br />
something just afforded to a special few. It can<br />
be yours, if you take the time to let it grow.<br />
It’s OK to be stressed, scared and sad, I<br />
certainly have been throughout my life. I’ve<br />
confronted my biggest fears time and time<br />
again. I’ve cheated death on many adventures,<br />
seen loved ones pass away, failed in business,<br />
minced my words in front of tough audiences,<br />
and had my heart broken.<br />
I know I’m fortunate to live an extraordinary<br />
life, and that most people would assume my<br />
business success, and the wealth that comes<br />
with it, have brought me happiness. But they<br />
haven’t; in fact it’s the reverse. I am successful,<br />
wealthy and connected because I am happy.<br />
So many people get caught up in doing what<br />
they think will make them happy but, in my<br />
opinion, this is where they fail. Happiness is<br />
not about doing, it’s about being. In order to<br />
be happy, you need to think consciously about<br />
it. Don’t forget the to-do list, but remember to<br />
write a to-be list too.<br />
Kids are often asked: ‘What do you want to<br />
be when you grow up?’ The world expects<br />
grandiose aspirations: ‘I want to be a writer, a<br />
doctor, the prime minister.’<br />
They’re told: go to school, go to college, get<br />
a job, get married, and then you’ll be happy.<br />
But that’s all about doing, not being – and<br />
while doing will bring you moments of joy,<br />
it won’t necessarily reward you with lasting<br />
happiness.<br />
Stop and breathe. Be healthy. Be around your<br />
friends and family. Be there for someone, and<br />
let someone be there for you. Be bold. Just be<br />
for a minute.<br />
If you allow yourself to be in the moment,<br />
and appreciate the moment, happiness will<br />
follow. I speak from experience. We’ve built<br />
a business empire, joined conversations<br />
about the future of our planet, attended<br />
many memorable parties and met many<br />
unforgettable people. And while these things<br />
have brought me great joy, it’s the moments<br />
that I stopped just to be, rather than do, that<br />
have given me true happiness. Why? Because<br />
allowing yourself just to be, puts things into<br />
perspective. Try it. Be still. Be present.<br />
For me, it’s watching the flamingos fly across<br />
Necker Island at dusk. It’s holding my new<br />
grandchildren’s tiny hands. It’s looking up<br />
at the stars and dreaming of seeing them<br />
up close one day. It’s listening to my family’s<br />
dinner-time debates. It’s the smile on a<br />
stranger’s face, the smell of rain, the ripple<br />
of a wave, the wind across the sand. It’s the<br />
first snow fall of winter, and the last storm of<br />
summer.<br />
Credit: Virgin.com – Richard Tea Smile<br />
There’s a reason we’re called human beings<br />
and not human doings. As human beings<br />
we have the ability to think, move and<br />
communicate in a heightened way. We can<br />
cooperate, understand, reconcile and love,<br />
that’s what sets us apart from most other<br />
species.<br />
Don’t waste your human talents by stressing<br />
about nominal things, or that which you<br />
cannot change. If you take the time simply<br />
to be and appreciate the fruits of life, your<br />
stresses will begin to dissolve, and you will be<br />
happier.<br />
But don’t just seek happiness when you’re<br />
down. Happiness shouldn’t be a goal, it<br />
should be a habit. Take the focus off doing,<br />
and start being every day. Be loving, be<br />
grateful, be helpful, and be a spectator to your<br />
own thoughts.<br />
Allow yourself to be in the moment, and<br />
appreciate the moment. Take the focus off<br />
everything you think you need to do, and start<br />
being I promise you, happiness will follow. <strong>MBR</strong><br />
Happy regards,<br />
Richard Branson<br />
All rights reserved - Copyright 2018<br />
18
GAMING & MOBILE ADDICTION<br />
Malta Business Review<br />
Gaming and mobile<br />
addiction disorder<br />
set to be recognized by World<br />
Health Organization By Kellen Black<br />
'Persistent or recurrent gaming behaviour'<br />
despite negative consequences would be a<br />
disorder, a World Health Organization policy<br />
draft says.<br />
The World Health Organization is looking to<br />
add gaming, internet and mobile addiction<br />
disorder to its International Classification<br />
of Diseases. The addition comes in the<br />
recent draft of ICT-11, which is scheduled<br />
to be released in 2018. It does not specify<br />
prevention or treatment options. "Gaming<br />
and internet addiction disorder is<br />
characterized by a pattern of persistent or<br />
recurrent gaming behaviour ('digital gaming'<br />
or 'video gaming')," the WHO said.<br />
The activity, whether online or offline, is<br />
marked by "impaired control over gaming<br />
or online addiction (e.g., onset, frequency,<br />
intensity, duration, termination, context)."<br />
For someone to be classified as having the<br />
disorder, they must also continue to game<br />
despite negative consequences, it adds. A<br />
WHO spokesperson pointed to the prevalence<br />
of gaming. 'In a number of countries, the<br />
problem has become a significant public<br />
health concern.' — Tarik Jasarevic, WHO<br />
"Use of the internet, computers, smartphones<br />
and other electronic devices has dramatically<br />
increased over recent decades," Tarik<br />
Jasarevic, told CBC News. "While the increase<br />
is associated with clear benefits to users, for<br />
example in real-time information exchange,<br />
health and mental problems as a result of<br />
excessive use have also been documented.<br />
In a number of countries, the problem has<br />
become a significant public health concern."<br />
Jasarevic said, "There is increasing and welldocumented<br />
evidence of clinical relevance of<br />
these conditions and increasing demand for<br />
treatment in different parts of the world."<br />
Video game and mobile browsing addiction<br />
will be classified as an official mental health<br />
condition next year. The World Health<br />
Organization (WHO) will recognize "gaming<br />
disorder" as a mental health condition in its<br />
next revision of the International Classification<br />
of Diseases (ICD), coming in 2018. A beta draft<br />
of the WHO's 11th ICD includes a gaming<br />
disorder entry, which is described as an<br />
addiction to video games and other similar<br />
internet sites, both online and offline.<br />
"There is increasing and<br />
well-documented evidence<br />
of clinical relevance of these<br />
conditions and increasing<br />
demand for treatment in<br />
different parts of the world."<br />
Gaming disorder as described by the WHO<br />
is "characterized by a pattern of persistent<br />
or recurrent gaming behavior," including<br />
not feeling like you have control over how<br />
much you play, putting gaming over other<br />
life priorities, and continuing to play games<br />
despite negative consequences. "The<br />
behavior pattern is of sufficient severity to<br />
result in significant impairment in personal,<br />
family, social, educational, occupational or<br />
other important areas of functioning," the<br />
entry reads. What it boils down to is basically<br />
video game and video addiction — playing<br />
games and internet browsing for unhealthy<br />
amounts of time and not feeling like you can<br />
stop. And when ICD-11 is published in 2018,<br />
it can be a more easily diagnosable condition.<br />
These symptoms generally need to persist for<br />
about a year for someone to be diagnosed<br />
with gaming disorder, but in extreme cases<br />
it can be diagnosed in a shorter amount<br />
of time, according to the WHO. In the past,<br />
video game addiction has led to some pretty<br />
extreme outcomes, including one death<br />
in 2005 when a man played StarCraft for<br />
more than two days straight with barely<br />
any breaks. More recently in 2010, a couple<br />
that was occupied playing a game neglected<br />
to feed their 3-month-old baby, who died<br />
of malnutrition. The WHO entry does not<br />
include any information about prevention or<br />
treatment of gaming disorder, unfortunately.<br />
This isn't the first time video game or internet<br />
addiction has come up in an official capacity.<br />
In 2013, The American Psychiatric Association<br />
(APA) considered "internet gaming disorder"<br />
as an entry in its Diagnostic and Statistical<br />
Manual of Mental Disorders, and listed it in its<br />
Conditions for Further Study section.<br />
The APA describes internet gaming disorder<br />
as similar to gambling addiction, in which<br />
affected individuals don't have control over<br />
their impulses to continue participating in<br />
said activity. This specifically has to do with<br />
online gaming though, whereas the WHO's<br />
gaming disorder includes offline gaming. A<br />
beta draft of the organisation's forthcoming<br />
11th International Classification of Diseases<br />
(ICD) includes "gaming disorder" in its list of<br />
mental health conditions. It states:<br />
"Gaming disorder is characterized by a<br />
pattern of persistent or recurrent gaming<br />
behaviour (‘digital gaming’ or ‘videogaming’),<br />
which may be online (i.e., over<br />
the internet) or offline, manifested by: 1)<br />
impaired control over gaming (e.g., onset,<br />
frequency, intensity, duration, termination,<br />
context); 2) increasing priority given to<br />
gaming to the extent that gaming takes<br />
precedence over other life interests and<br />
daily activities; and 3) continuation or<br />
escalation of gaming despite the occurrence<br />
of negative consequences." <strong>MBR</strong><br />
Credit: CBC News; Mashable – Kellen Black<br />
Credit: AFP/ Getty Images<br />
www.maltabusinessreview.net<br />
19
Malta Business Review<br />
CRM<br />
Your transformation<br />
starts here<br />
“To accelerate your digital transformation, you need a new type of business application.<br />
One that breaks down the silos between CRM and ERP, that’s powered by data and<br />
intelligence, and helps capture new business opportunities. That’s Microsoft Dynamics<br />
365,” tells us Peter Sammut Briffa, Senior Consultant at KPMG Crimsonwing Malta. In<br />
this interview Peter explains how Microsoft Dynamics 365 empower sellers with insights<br />
to personalize relationships, predict customer needs, and increase sales.<br />
<strong>MBR</strong>: Microsoft’s focus on digital<br />
transformation significantly affected their<br />
product line-up. How can an application<br />
like Microsoft Dynamics 365 for Sales create<br />
business value?<br />
PSB: By having all information concerning<br />
potential and actual sales stored in one place,<br />
salespeople will find it easier to identify the<br />
opportunities they should follow up. It allows<br />
for the enforcement of business processes<br />
which help streamline the sales process,<br />
ensuring that all the critical steps are followed,<br />
and that all relevant data is collected and<br />
analysed. This will eventually shorten sales<br />
cycles, enable the sales team to spend more<br />
time selling, and consequently improve close<br />
rates.<br />
<strong>MBR</strong>: What kind of insights can an<br />
organisation achieve?<br />
PSB: Through this CRM application,<br />
management can track all the leads and<br />
opportunities that their salespeople are<br />
following, as well as the sales actually made.<br />
This can help plan future productivity. It is<br />
also possible to introduce a number of key<br />
performance indicators. Increased sales is<br />
the obvious one, but other important ones<br />
include: are we contacting more potential<br />
customers? Do we get repeat orders from<br />
existing customers? What percentage of<br />
opportunities are we converting into sales?<br />
"Dynamics 365 is designed to<br />
be as intuitive as possible."<br />
<strong>MBR</strong>: Microsoft is now hosting the solution<br />
on Microsoft Azure. What are the benefits<br />
deriving from the cloud?<br />
PSB: There are two main advantages:<br />
maintenance and availability. There are no setup<br />
costs and maintenance of the environment<br />
is all in Microsoft’s hands, including security,<br />
backups, data restores, and the availability of the<br />
application round the clock. Furthermore, it is<br />
possible to connect to Azure from anywhere via<br />
internet, so CRM is available outside the office,<br />
outside the country, even using mobile devices.<br />
<strong>MBR</strong>: Given that this is a Microsoft product,<br />
how easy is it for new users to adapt to<br />
Microsoft Dynamics 365?<br />
PSB: Dynamics 365 is designed to be as<br />
intuitive as possible. All the terms can be<br />
changed to suit the company’s culture; a case<br />
may be called a “support ticket” or a “customer<br />
issue” – changing the label is a matter of simple<br />
configuration. Dynamics 365 also interacts<br />
seamlessly with and uses similar interfaces<br />
as the popular Office 365 suite of programs<br />
such as Word, Excel and Outlook. Sending an<br />
email from CRM is similar to sending one from<br />
Outlook.<br />
<strong>MBR</strong>: How are client relationships impacted?<br />
PSB: The plethora of data that can be stored<br />
within Microsoft Dynamics 365 means the<br />
user has the perfect tool to improve their<br />
interactions with customers and maintain<br />
the health of these relationships. It is possible<br />
to keep a record of all past interactions with<br />
customers, as well as those planned for the<br />
future. Members within the organisation across<br />
various departments can view these interactions<br />
and be fully updated whenever they need to<br />
contact the customer themselves. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
EDITOR’S<br />
Note<br />
Peter has over 30 years of experience in the IT<br />
industry covering banking, e-commerce, retail,<br />
wholesale, logistics, laundry services, internal<br />
systems and audit. He occupied a number<br />
of roles from developer to systems analyst,<br />
business analyst, project manager, programme<br />
manager and support manager. Currently he is a<br />
Senior Consultant on Microsoft Dynamics 365<br />
Customer Engagement.<br />
20
Malta Business Review<br />
www.maltabusinessreview.net<br />
21
Malta Business Review<br />
ECONOMY 2017 REVIEW<br />
ECONOMY<br />
ECONOMY 2017<br />
€88m<br />
The government reported a surplus<br />
in its finances which is expected to<br />
amount to around €88m (equivalent<br />
to 0.8% of GDP). For 2018, the<br />
surplus is expected to be 0.5% of<br />
GDP<br />
€10.8bn<br />
GDP for 2017 is expected to be<br />
€10.8bn. Furthermore, next year,<br />
GDP is expected to increase by 7.6%<br />
in nominal terms (5.6% in real terms)<br />
4.1%<br />
In August 2017, the number<br />
of people registering for work<br />
amounted to less than 2,500. The<br />
rate of unemployment is estimated<br />
at 4.1% of the labour supply<br />
1.9m<br />
Inbound tourists in 2016<br />
amounted to over 1.9m visitors<br />
representing an increase of<br />
10.2% over the previous year<br />
1.1%<br />
The 12-month moving average rate of<br />
inflation in August 2017 stood at 1.1%<br />
which is the same as that registered<br />
in August 2016. For 2018, the rate of<br />
inflation is expected to be 1.5%<br />
€1.75<br />
The weekly cost of living increase for 2018<br />
is €1.75 per week. Pensioners will receive<br />
an increase of €2 per week<br />
€3.7bn<br />
Estimated tax revenue for 2017 is<br />
expected to be €3.7bn and is expected to<br />
rise to €4.4bn by 2020<br />
€5.9bn<br />
Government debt as at the end of 2017 is<br />
expected to amount to 54.9% of GDP (i.e<br />
€5.9bn) and is expected to decrease to<br />
44.6% of GDP by 2020<br />
€2.1bn<br />
The visible trade gap reached €2.1bn for the period January to July 2017 due to<br />
exports decreasing at a higher rate than the decrease in imports over the same<br />
1,414<br />
The total number of Collective Investment Schemes between January<br />
and August 2017 increased by 83 bringing the total licensed number of<br />
Collective Investment Schemes to 1,414<br />
1. Business confidence<br />
As far as the economy is concerned, 2018<br />
promises to be a good year that is expected<br />
to continue in the current growth streak.<br />
Basing one’s projections on EY Malta’s Malta<br />
Attractiveness Survey, Malta is bound to<br />
remain an attractive country for investment,<br />
although this attractiveness in certain aspects<br />
is diminishing. The economy is also expected<br />
to grow, as more businesses are seeking<br />
to capitalise on numerous opportunities in<br />
a variety of sectors. In a recent Chamberconducted<br />
survey assessing headline business<br />
indicators for 2018, businesses said that sales,<br />
exports, employment and investment appear<br />
to be on an upward trajectory as businesses are<br />
optimistic about their future.<br />
Another recently conducted survey by the Malta<br />
Chamber of Commerce, Enterprise & Indusstry<br />
carried out among its members concluded<br />
that businesses were ready to create around<br />
3,000 jobs in the next three years. This positive<br />
sentiment augurs well for business in Malta, yet<br />
2018 will certainly hold its own challenges which<br />
will require serious and thorough solutions.<br />
2. Malta’s HR challenge and its ability to<br />
retain staff<br />
Malta has one of the lowest unemployment<br />
rates in Europe, but it’s facing an employment<br />
crisis of a different sort – finding enough people<br />
to fulfil the roles that need to be filled. In 2016,<br />
Malta registered a net increase of 10,500 jobs<br />
over the previous year, a trend that shows no<br />
signs of abating, and employers are growing<br />
increasingly desperate to find people to fill<br />
crucial positions, leading to fierce competition,<br />
poaching of valued employees and price<br />
gouging, especially from foreign firms. Clyde<br />
Caruana, Chairman of Malta’s state employment<br />
agency JobsPlus, has stated that despite the fact<br />
that more than 20,000 foreign workers have<br />
come to the island over the past few years, even<br />
more are needed simply to keep the economy<br />
running. There is also the question of whether<br />
22<br />
Malta is attractive enough for foreign workers to<br />
settle down permanently.<br />
3. Malta’s transparency and good corporate<br />
governance issues<br />
The economy has reached new heights and<br />
the strong economic output can be felt across<br />
industries as well as within society at large. It’s<br />
an indisputable fact however, that no matter<br />
how well the economy has been doing, issues<br />
of transparency, whether real or perceived,<br />
require urgent addressing. Though the appetite<br />
for investment appears to remain healthy as our<br />
businesses continue to register optimistic traits,<br />
the country must also consider the sustainability<br />
of Malta's reputation as a legitimate business<br />
hub in the long term. In the present economic<br />
climate, the country must endeavour to dissipate<br />
any uncertainty. In order for these expectations<br />
to truly materialise, it is critical for the country to<br />
realise that good corporate governance is not an<br />
option.<br />
4. Malta’s ability to keep up with regulatory<br />
changes<br />
Malta’s nimbleness and agility when it came<br />
to emerging sectors such as iGaming and<br />
financial services, transformed the economy<br />
in the early to mid-2000s, from one that was<br />
far too heavily reliant on tourism to the one<br />
we have today, where sophisticated tertiary<br />
services form the backbone of the economy.<br />
However, Malta’s ability to keep up with global<br />
regulatory changes seems to be losing some<br />
of its momentum in nearly all fields except for<br />
iGaming. While iGaming is crucial to Malta’s<br />
economy, generating more than 12 per cent of<br />
its annual economy, other sectors that require<br />
just as much focus cannot be neglected.<br />
5. Malta’s tourism product<br />
Malta is currently breaking record after record<br />
when it comes to tourism figures, and there’s<br />
no doubt that the marketing and promotional<br />
aspect is being handled with great skill, but<br />
unless stricter safeguards are placed upon<br />
Malta’s touristic offering, our sustainability<br />
might be at stake on a long-term basis. The<br />
proliferation of generic, unsightly buildings and<br />
the general overurbanisation of the country<br />
risk destroying Malta’s unique heritage, while<br />
the littered and overcrowded beaches will<br />
stop being so appealing unless swift action<br />
is taken. Furthermore, the HR problem that<br />
currently exists across all industries is particularly<br />
pronounced when it comes to sectors directly<br />
related to tourism, such as hotel and catering<br />
work – it’s harder than ever to find people who<br />
want to do an excellent job in such a tough<br />
industry.<br />
6. Whether Malta will manage to update its<br />
ageing and outdated infrastructure<br />
Malta’s population has risen by about 25,000 in<br />
the space of 10 years, boosted by expats who<br />
now live and work on the island. It’s evident<br />
that the current capacity of the present road<br />
network is just not enough to handle the<br />
huge flows of traffic, particularly to central<br />
areas of the island where hubs of industry and<br />
commerce are located. According to EY Malta’s<br />
Malta Attractiveness Survey, more than a third<br />
of respondents (36 per cent) believe that the<br />
current transport and logistics infrastructure<br />
is not attractive from an FDI standpoint, and<br />
63 per cent supported investment in major<br />
infrastructure and urban projects. And with 43<br />
new vehicles being added to Malta’s roads every<br />
single day, the situation is bound to get worse.<br />
The 2018 Budget focused heavily on ways to<br />
fix Malta’s infrastructure, with the €700 million,<br />
seven-year road project, which was a central<br />
tenet of the Labour Party’s electoral manifesto,<br />
scheduled to begin in 2019. However, while it<br />
was acknowledged that the traffic problem will<br />
not be solved just through investment in better<br />
roads, and that the congestion problem could be<br />
attributed to a cultural dependence on private<br />
cars, there was no mention of the introduction of<br />
a rapid mass transport system. <strong>MBR</strong><br />
Credit: Price WaterhouseCoopers; Ernst & Young;Chamber<br />
of Commerce, Enterprise &industry (stats)
INVESTING IN SKILLS<br />
An allocation of €8 million has been made available for a new initiative to promote training activities held<br />
till 30 th June 2020. Such activities will be financed (80% of eligible costs) from the European Social Fund<br />
under the Operational Programme II (2014 - 2020).<br />
For more details or further information kindly contact the<br />
INVESTING in SKILLS Unit, EU Funded Schemes Division, Jobsplus, Hal Far BBG 3000<br />
Tel: 2220 1300 • Email: iis.jobsplus@gov.mt • URL: www.jobsplus.gov.mt<br />
Aid Scheme part-financed by the European Union<br />
Operational Programme II – Cohesion Policy 2014 - 2020<br />
Investing in human capital to create more opportunities and promote the well-being of society<br />
Operational Programme II - European Structural and Investment Funds 2014-2020<br />
“Investing in human capital to create more opportunities and promote the well-being of society”<br />
Aid Scheme part-financed by the European Social Fund<br />
Co-financing rate: 80% European Union; 20% National Funds
Malta Business Review<br />
DENTAL HEALTHCARE<br />
Straight good-looking dentition!<br />
By Dr Jean Paul Demajo<br />
A dental brace (in maltese know<br />
as “il-hadida”) is a device used in<br />
orthodontics to align/straighten<br />
teeth and help to position them<br />
in sync with the patients bite.<br />
This also works to improve dental<br />
health. They are often used to<br />
correct an underbite or overbite,<br />
deep bites, cross bites, crooked<br />
teeth, and various other flaws<br />
of the teeth and jaw. Braces can<br />
be either cosmetic improving the<br />
look of your teeth or structural<br />
helping to reposition your jaws.<br />
For example dental braces,<br />
together with other orthodontic<br />
devices help widen the palate<br />
or jaws and assist in shaping<br />
the teeth and jaws. The correct<br />
movement of teeth in the jaws<br />
should also help to improve the<br />
facial profile of the patient.<br />
What types of braces are available?<br />
In today’s world of orthodontics, there are<br />
more kinds of braces than ever before.<br />
1. Metal braces/Traditional braces<br />
These braces consist of metal brackets and<br />
wires that most people picture when they<br />
hear the word "braces." Modern brackets are<br />
however smaller and less noticeable than the<br />
notorious "metal-mouth" braces that many<br />
adults remember. Plus, new heat-activated<br />
arch-wires use your body heat to help teeth<br />
move more quickly and less painfully than in<br />
the past.<br />
Metal braces/Traditional braces<br />
Advantages: Least expensive type; different<br />
coloured bands give children a chance to<br />
express themselves<br />
Dis-advantages: Most visible type of braces<br />
2. Ceramic Braces<br />
Ceramic braces are similar in size and shape<br />
to metal braces, except that they have<br />
tooth-coloured or clear brackets that blend<br />
in to teeth. Some even use tooth-coloured<br />
wires making them less noticeable than the<br />
conventional metal wires.<br />
Advantages: Less noticeable than metal<br />
braces; move teeth much faster than clear<br />
plastic aligners.<br />
Dis-advantages: Ceramic braces are more<br />
expensive than metal braces; Brackets can<br />
stain easily if patients don’t care for them<br />
well. Tooth coloured arch-wires often get<br />
scratched exposing the underlying colour of<br />
metal.<br />
3. LINGUAL BRACES<br />
Ceramic Braces<br />
Lingual braces are the same as metal<br />
traditional braces, except that these brackets<br />
and arch-wires are fixed on the inside of the<br />
upper and lower teeth.<br />
regular adjustments take longer and are more<br />
difficult than with traditional braces.<br />
4. Clear aligners<br />
Aligner or clear braces consist of a series of 18<br />
to 30 custom-made, mouth guard-like clear<br />
plastic aligners. The aligners are removable<br />
and are replaced every 2 weeks during which<br />
teeth move into pre-planned positions.<br />
Clear Aligners<br />
Clear Aligners<br />
Advantages: Almost invisible; the aligners<br />
may temporarily be removed allowing<br />
patients to eat and drink whatever they want.<br />
Dis-advantages: Will not work for moderate<br />
to complex dental problems; only available<br />
for adults and teens, not children; more<br />
expensive option; can be easily lost and costly<br />
to replace; treatment may potentially take<br />
longer than quoted. Some inter-dental tooth<br />
stripping may be required to create space for<br />
teeth to align in place.<br />
Previously the idea of having braces was<br />
associated with a stigma. Today it has almost<br />
become fashionable to have braces done.<br />
This is simply because everyone would like to<br />
have their teeth straight and look their best.<br />
Technologies also help to make orthodontic<br />
treatment more appealing to children,<br />
teensand a growing number of adults. <strong>MBR</strong><br />
Ask your dentist!<br />
Advantages: Invisible from outside<br />
Lingual Braces<br />
Dis-advantages: Difficult to clean; considerably<br />
more expensive; not appropriate for severe<br />
cases; can be more uncomfortable at first;<br />
DR JEAN PAUL DEMAJO<br />
Dental and Implant Surgeon<br />
24
WOOD BURNING - GAS - ELECTRIC - FUEL OIL - PELLET
Malta Business Review<br />
EDUCATION<br />
THE GLOBAL SEARCH FOR EDU<br />
BY C. M. RUBIN<br />
“New and more<br />
innovative knowledge<br />
maps are now needed<br />
to help us navigate the<br />
complexities of our<br />
expanding landscape<br />
of knowledge.”<br />
-Charles Fadel<br />
C. M. Rubin and Charles Fadel<br />
Credit: CMRubinWorld<br />
that facilitate the learning of knowledge.<br />
All this technology dramatically increased<br />
the amount of knowledge we could access<br />
and the speed at which we could generate<br />
answers to our questions.<br />
“New and more innovative knowledge maps<br />
are now needed to help us navigate the<br />
complexities of our expanding landscape<br />
of knowledge,” says Charles Fadel. Fadel is<br />
the founder of the Center for Curriculum<br />
Redesign, which has been producing<br />
new knowledge maps that redesign<br />
knowledge standards from the ground up.<br />
“Understanding the interrelatedness of<br />
knowledge areas will help to uncover a logical<br />
and effective progression for learning that<br />
achieves deep understanding.”<br />
Joining us in The Global Search for Education<br />
to talk about what students should learn in<br />
the age of AI is Charles Fadel, author of Four-<br />
Dimensional Education: The Competencies<br />
Learners Need to Succeed.<br />
change, I pull out my mobile. How much of<br />
the data kids are being forced to memorize<br />
in school is now a waste of time?<br />
CF: The Greeks bemoaned the invention of<br />
the alphabet because people did not have to<br />
memorize the Iliad anymore. Anthropologists<br />
tell us that memorization is far more trained in<br />
populations that are illiterate or do not have<br />
access to books. So needing to memorize<br />
even less in an age of Search is a natural<br />
evolution.<br />
However, there are also valid reasons for why<br />
some carefully curated content will always<br />
be necessary. Firstly, Automaticity. It would<br />
be implausible for anyone to constantly<br />
look up words or simple multiplications – it<br />
just takes too long and breaks the thought<br />
process, very inefficiently. Secondly, Learning<br />
Progressions. A number of disciplines need<br />
a gradual progression towards expertise,<br />
and again, one cannot constantly look things<br />
up, this would be completely unworkable.<br />
Finally, Competencies (Skills, Character, Meta-<br />
Learning). Those cannot be developed in<br />
thin air as they need a base of (modernized,<br />
curated) knowledge to leverage.<br />
Sometimes people will say “Google knows<br />
everything” and it is striking, but the reality<br />
is that for now, Google stores everything. Of<br />
course, with AI, what is emerging now is the<br />
ability to analyze a large number of specific<br />
problems and make predictions, so eventually,<br />
Google and similar companies will know a lot<br />
more than humans can about themselves!<br />
The Trivium and Quadrivium, medieval revival<br />
of classical Greek education theories, defined<br />
the seven liberal arts necessary as preparation<br />
for entering higher education: grammar, logic,<br />
rhetoric, astronomy, geometry, arithmetic,<br />
and music. Even today, the education<br />
disciplines identified since Greek times are<br />
still reflected in many education systems.<br />
Numerous disciplines and branches have<br />
since emerged, ranging from history to<br />
computer science…<br />
Now comes the Information Age, bringing<br />
with it Big Data, cloud computing, artificial<br />
intelligence as well as visualization techniques<br />
“We need to identify the Essential Content<br />
and Core Concepts for each discipline – that’s<br />
what the curation effort must achieve so as<br />
to leave time and space for deepening the<br />
disciplines’ understanding and developing<br />
competencies.” — Charles Fadel<br />
<strong>MBR</strong>: Charles, today students have the<br />
ability to look up anything. Technology that<br />
enables them to do this is also improving all<br />
the time. If I want to solve a math problem,<br />
I use my calculator, and if I want to write<br />
a report on the global effects of climate<br />
“What we need to test for is Transfer – the<br />
ability to use something we have learned<br />
in a completely different context. This has<br />
always been the goal of an Education, but<br />
now algorithms will allow us to focus on that<br />
goal even more, by ‘flipping the curriculum’.”<br />
— Charles Fadel<br />
<strong>MBR</strong>: If Child A has memorized the data in<br />
her head while Child B has to look up the<br />
26
EDUCATION<br />
Malta Business Review<br />
CATION:<br />
Knowledge in the Age of AI<br />
answers, some might argue that Child A is<br />
smarter than Child B. I would argue that<br />
AI has leveled the playing field for Child A<br />
and Child B, particularly if Child B is digitally<br />
literate, creative and passionate about<br />
learning. What are your thoughts?<br />
CF: First, let’s not conflate memory with<br />
intelligence, which games like Jeopardy<br />
implicitly do. The fact that Child A memorized<br />
data does not mean they are “smarter”<br />
than Child B, even though memory implies a<br />
modicum of intelligence. Second, even Child B<br />
will need some level of content knowledge to<br />
be creative, etc. Again, this is not developed in<br />
thin air, per the conversation above.<br />
So it is a false dichotomy to talk about<br />
Knowledge or Competencies (Skills/<br />
Character/Meta-learning), it has to be<br />
Knowledge (modernized, curated) and<br />
Competencies. We’d want children to both<br />
Know and Do, with creativity and curiosity.<br />
Lastly, we need to identify the Essential<br />
Content and Core Concepts for each discipline<br />
– that’s what the curation effort must achieve<br />
so as to leave time and space for deepening<br />
the disciplines’ understanding and developing<br />
competencies.<br />
“Educators have been tonedeaf<br />
to the needs of employers<br />
and society to educate broad<br />
and deep individuals, not<br />
merely ones that may go to<br />
college. The anchoring of this<br />
problem comes from university<br />
entrance requirements.”<br />
- Charles Fadel<br />
<strong>MBR</strong>: Given the impact of AI today and<br />
the advancements we expect by this time<br />
next year, when should school districts<br />
introduce open laptop examinations<br />
to allow students equal access to<br />
information and place emphasis on their<br />
thinking skills?<br />
CF: The question has more to do with<br />
Search algorithms than with AI, but<br />
regardless, real-life is open-book, and so<br />
should exams be alike. And yes, this will<br />
force students to actually understand their<br />
materials, provided the tests do more than<br />
multiple-choice trivialities, which by the<br />
way we find even at college levels for the<br />
sake of ease of grading.<br />
What we need to test for is Transfer – the<br />
ability to use something we have learned<br />
in a completely different context. This has<br />
always been the goal of an Education, but<br />
now algorithms (search, AI) will allow us to<br />
focus on that goal even more, by “flipping<br />
the curriculum”.<br />
<strong>MBR</strong>: Today, if a learner wants to do a deep<br />
dive into any specific subject, AI search<br />
allows her to do this outside of classroom<br />
time. What do you say to a history teacher<br />
who argues there’s no need to revise subject<br />
content in his classroom?<br />
CF: For all disciplines, not just History, we<br />
must strike the careful balance between “justin-time,<br />
in context” vs “just-in-case”. Context<br />
matters to anchor the learning: in other words,<br />
real-world projects give immediate relevance<br />
for the learning, which helps it to be absorbed.<br />
And yet projects can also be time-inefficient,<br />
so a healthy balance of didactic methods like<br />
lectures are still necessary. McKinsey has<br />
recently shown that today that ratio is about<br />
25% projects, which should grow a bit more<br />
over time as education systems embed them<br />
better, with better teacher training.<br />
Second, it should be perfectly fine for<br />
any student to do deep dives as they see<br />
fit, but again in balance: there are other<br />
competencies needed to becoming a more<br />
complete individual, and if one is ahead of<br />
the curve in a specific topic, it is of course very<br />
tempting to follow one’s passion. And at the<br />
same time, it is important to make sure that<br />
other competencies get developed too. So,<br />
balance and a discriminating mind matter.<br />
<strong>MBR</strong>: Employers consider ethics, leadership,<br />
resilience, curiosity, mindfulness and<br />
courage as being of “very high” importance<br />
to preparing students for the workplace.<br />
How does your curriculum satisfy<br />
employers’ demands today and in the years<br />
ahead?<br />
CF: These Character qualities are essential<br />
for employers and life needs alike, and<br />
they have converged away from the false<br />
dichotomy of “employability or psycho-social<br />
needs.” A modern curriculum ensures that<br />
these qualities are developed deliberately,<br />
systematically, comprehensively, and<br />
demonstrably. This is achieved by matrixing<br />
them with the Knowledge dimension,<br />
meaning teaching Resilience via Mathematics,<br />
Mindfulness via History, etc. Employers have a<br />
mixed view and success as to how to assess<br />
these qualities, so it is a bit unfair that they<br />
would demand specificity they do not have.<br />
And it is also unfitting of school systems to<br />
lose relevance.<br />
Credit: CMRubinWorld<br />
<strong>MBR</strong>: There is a significant gap between<br />
employers’ view of the preparation levels<br />
of students and the views of students and<br />
educators. The problem likely exists partly<br />
because of incorrect assumptions on both<br />
sides, but there are also valid deficiencies.<br />
What specific inadequacies are behind this<br />
gap? What system or process can be devised<br />
to resolve this issue?<br />
CF: On one side, employers are expecting too<br />
much and shirking their responsibility to bring<br />
up the level of their employees, expecting<br />
them to graduate 100% “ready to work”<br />
and having to spend nothing more than jobspecific<br />
training at best. On the other side,<br />
educators have been tone-deaf to the needs<br />
of employers and society to educate broad<br />
and deep individuals, not merely ones that<br />
may go to college.<br />
The anchoring of this problem<br />
comes from university entrance<br />
requirements (in the US, AP<br />
classes, etc.) and their associated<br />
assessments (SAT/ACT scores).<br />
They have for decades back-biased<br />
what is taught in schools, in a very<br />
self-serving manner – narrowly<br />
as a test of whether a student will<br />
succeed at university. It is time to<br />
deconstruct the requirements to<br />
broaden/deepen them to serve<br />
multiple stakeholders. <strong>MBR</strong><br />
Creditline: David Wine, CMRubinWorld<br />
All rights reserved - Copyright 2018<br />
www.maltabusinessreview.net<br />
27
Malta Business Review<br />
HUMAN RESOURCE<br />
MOTIVATIONS TO CHANGE JOBS<br />
One of every two individuals has referred a friend to their organisation at least once. Out of those individuals<br />
who have never referred a friend to their organisation, 52% rated their job satisfaction a 6 or lower, whereas<br />
out of the individuals who have referred a friend to their organisation, only 28% gave a rating of 6 or lower<br />
regarding their job satisfaction.<br />
JobsinMalta.com is an integrated job<br />
board for all types of situations vacant.<br />
Job vacancies in Malta from recruitment<br />
agencies and employers direct. Whether<br />
you're looking for a career move or a temp<br />
job in Malta, sign up today for our daily or<br />
weekly Job Alerts and keep yourself updated<br />
through our social media channels.<br />
A low cost recruitment solution for employers<br />
and recruitment personnel to create, preview<br />
and publish jobs in Malta through multiple<br />
local job boards, social networks and even<br />
your own website. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
28
MALTA<br />
YOUR KEY TO<br />
EUROPE & AFRICA<br />
Unlock your potential &<br />
discover a world of opportunity<br />
Corporate ServiCeS - aCCounting - taxation<br />
www.ejz.com.mt<br />
No. 217, Suite 4, Level 1, 21st September Avenue, Naxxar NXR 1013 Malta<br />
Tel: +356 2149 1127 | Fax: +356 2540 1093 | Mob: +356 9949 0796
Malta Business Review<br />
EXCLUSIVE INTERVIEW OF THE MONTH<br />
INNOVATING, CREATING<br />
By Martin Vella<br />
Dr. Adrian Attard Trevisan, Umana Medical Technologies<br />
believes that as pioneers in building medical devices<br />
innovators know that the best way to have their ideas come<br />
to fruition is to understand the underlying principles. More<br />
often than not, it’s the medical device engineers who drive<br />
the innovation, and that’s how it should be.<br />
Dr Adrian Attard Trevisan<br />
Seven years ago Dr Adrian Attard Trevisan<br />
started the AAT research which is a group of<br />
companies of medical devices, which grew<br />
and changed over the years . Eventually, it<br />
became called ‘Neurotech International’ and<br />
became a public company on the Australian<br />
Stock Exchange (ASX). Dr Trevisan moved out<br />
of management, remaining a Scientific Advisor<br />
and becoming a Non Executive Director on the<br />
Board. Moving on, Dr Trevisan, established<br />
another group of companies in the medical<br />
devices field, merging forces with a technology<br />
that was being developed by two professors in<br />
Italy, wherein they developed a system in which<br />
with a tattoo sensor they can control any vital<br />
sign of a human being , without being invasive.<br />
Today, this venture is known as UMANA<br />
Medical Technologies, where Dr Trevisan and his<br />
colleagues are trying to replace the traditional<br />
“holter device” used in hospitals , with this novel<br />
technology . With this product, physicians are<br />
able to monitor heart activity, blood pressure<br />
and all vital signs, and in the future Dr Trevisan<br />
also hopes to expand into other areas. Having<br />
signed confidentiality agreement with one<br />
of the top four big names in medical and<br />
pharmacology worldwide, UMANA Medical<br />
Technologies are extending what they are doing<br />
to other areas, such as developing a system<br />
with these tattoos to analyse the sweat of the<br />
patient in order to see if that drug is working on<br />
the patient or not. Growing rapidly in that field,<br />
Adrian is always interested in starting medical<br />
devices companies. Dr Trevisan’s companies<br />
are are all subject to very stringent medical<br />
certifications, and in Malta, such regulators<br />
are not available. These certifications require<br />
qualified people from abroad to come to Malta<br />
and build on for the future. Dr Trevisan believes<br />
a lot that Malta can become a hub on the map<br />
for medical devices. UMANA are now building<br />
their very own facilities, with clean zones,<br />
production areas and R&D. Outstanding results<br />
in quality of care and the patient experience<br />
have created a growing demand for its services.<br />
<strong>MBR</strong>: It’s all about research and<br />
development, and we lack behind here<br />
in Malta, however, if you have foreign<br />
investors that’s another thing, no?<br />
AAT: I think that looking at Malta as an<br />
isolated place is quite limiting. Research<br />
and Development should really be looked<br />
at in a more collaborative and international<br />
way. I don’t think that investment is the only<br />
limitation in malta. I believe that the biggest<br />
lack is more an infrastructural one. Especially<br />
when working in the medical devices space ,<br />
regulatory restrictions are large , and having to<br />
all the time fly in regulators from abroad , is an<br />
expensive burden that would be avoided if we<br />
had an approved notified body (regulator) for<br />
medical devices, in Malta.<br />
<strong>MBR</strong>: Way back when you started did a<br />
thought cross your mind that you are going<br />
to build companies?<br />
AAT: What triggers me is I don’t believe in<br />
building companies. I believe I build projects<br />
and products that help people. I try to<br />
surround myself with as many clever people<br />
as possible , to help me convert an idea into<br />
a product, then we validate it. For example<br />
presently with UMANA, we are starting a<br />
2000 patient clinical trial with Mater Dei in<br />
Malta , with the professional supervision of<br />
the Cardiology Department and University<br />
of Malta . I am also very lucky , that the team<br />
that helps me is passionate about the projects<br />
we enter. When you dedicate yourself to start<br />
a project , at times you get into a dilemma of<br />
“why”. Why are you doing it? And I thinkthat is<br />
very important for me. I love seeing problems<br />
and I love developing solutions for those<br />
problems. At times unfortunately insome<br />
companies, people just develop the product<br />
and then try to find a problem to solve it<br />
with after production. I am not part of that<br />
school of thought. I love actually evaluating<br />
the problem. As an example, my mother<br />
has a heart problem (very typical of her age<br />
bracket) and we are all the time anxious<br />
about her wellbeing, so what we are doing<br />
here is a way of monitoring patients like my<br />
mother or other people because the heart<br />
problems are one of the largest conditions<br />
and we actually build a system in which we<br />
monitor these patients in a very, very efficient<br />
way.<br />
<strong>MBR</strong>: So tell us about this year and why is it<br />
important for you especially with the launch<br />
of Umana T1?<br />
AAT: The Umana T1 was started in terms of its<br />
research by a professor and his team , about<br />
eight years ago . They managed to develop<br />
an idea that got publish on some of the most<br />
influential medical and scientific journals ,<br />
however unfortunately they needed to look<br />
at improving and making this idea into a<br />
real product , and its why I could try to help<br />
them. This so far has worked out as a brilliant<br />
collaboration , and our growing team and<br />
results , are starting to speak for themselves.<br />
I think this year will see the product finally<br />
being released in a number of markets. We are<br />
presently at the very last steps of getting what<br />
we call the CE medical certification, which<br />
is basically the certification required to start<br />
selling this product on the European market,<br />
and we are already starting to work on our our<br />
first batch medical trial in Malta with Mater Dei<br />
Hospital . We have also just moved into our<br />
own production and research facility , and I am<br />
sure that this will help us move to the next step<br />
in the company’s mission of helping patients<br />
around the world.<br />
What triggers me is I don’t<br />
believe I build companies; I<br />
believe I build projects<br />
<strong>MBR</strong>: What’s this product?<br />
AAT: As I was sayng before , the product is our<br />
“why”. The Umana T1 system is a platform that<br />
is aimed at monitoring a patient ( we started<br />
with our cardiac patients , but in future we<br />
will move to other conditions). The aim of our<br />
patented product is to monitor a patient , to the<br />
highest grade ( clinical) , yet without the need to<br />
put on him a number of cables and wires .The<br />
patient can live a normal life whilst recording<br />
very valuable data, and at the moment we are<br />
30
EXCLUSIVE INTERVIEW OF THE MONTH<br />
Malta Business Review<br />
& GROWING BUSINESSES<br />
actually propagating rapidly. Our first generation<br />
of the product can record in real time , heart<br />
activity, atrial fibrillation and blood pressure<br />
from our tattoo but we are also working with<br />
a very large pharma brand to extend these<br />
capabilities even further. The opportunities for<br />
this product are quite endless.<br />
<strong>MBR</strong>: Where do you see growth<br />
opportunities?<br />
AAT: Well, definitely I think in this type of market<br />
we cannot think just local. We are hoping to<br />
leave our mark locally but you have to have<br />
actually look at quite a global type of investment.<br />
At the moment we are going to be launching<br />
our product in a number of countries. We are<br />
planning to start off with European Countries<br />
once we have the Medical CE Certification and<br />
basically our growth and our partnerships. We<br />
are working with a number of universities. We<br />
are working the Technical University of Graz in<br />
Austria, the university in Milan and Fraunhofer<br />
Institute in Germany and have assembled an<br />
international Advisory Board with professors<br />
coming from Kings college , Imperial College and<br />
Yale University. Therefore, we are structuring<br />
a group of very well-known partners around<br />
the world in order to work together and its<br />
beneficialto both the product development ,<br />
but also to collect feedback from the medical<br />
professionals that use our services.<br />
<strong>MBR</strong>: Who are the people that truly lead your<br />
solutions, for you to help them?<br />
AAT: Our product offering has two main<br />
audiences. We have Hospitals ( this also includes<br />
telehealth providers and Care centers ) who as<br />
we go along are always in need of more and<br />
more solutions to be able to monitor patients<br />
and also deliver a treatment that these patients<br />
may benefit also away from hospital (telehealth).<br />
Then we have the private market, where it’s the<br />
patient himself who actually requires to have a<br />
solution of monitoring for a long term period.<br />
For example, when you have elderly people,<br />
people living on their own, they are all the time<br />
apprehensive that something might happen to<br />
them, so we offer also a solution that is called<br />
‘The Umana T1 Hub’, where they can form<br />
part of a community and at the same time be<br />
monitored by a medical professional.<br />
We are structuring a group<br />
of very well-known partners<br />
around the world in order to<br />
work together and it helps us<br />
both in the R&D of technology<br />
<strong>MBR</strong>: How important is innovation to the core<br />
company culture and where is this innovation<br />
taking place?<br />
AAT: Innovation is the key. It’s not just a “buzz<br />
word” like other companies use it. It has to be<br />
the keyword to and for whatever company I<br />
get involved in. That is the unique selling point<br />
of any growing start-up. Innovation is not just<br />
developing a new product, but its crucial for<br />
all the team to really adopt it in the company<br />
culture.Everyone is very flexible here and that is<br />
the call for innovation. I believe that innovation is<br />
going to be the key for any technology company,<br />
especially in the medical industry. The medical<br />
industry is just a little bit harder for change<br />
than other industries and maybe that’s why<br />
even in Malta we don’t have enough medical<br />
technology startups , because the barrier to entry<br />
Umana T1 Heart Monitor<br />
is very substantial and often is less appealing. To<br />
actually start off, when you are doing a medical<br />
device you are very much scrutinized by the<br />
European Community to get the CE Medical<br />
Certification. There are a number of Obligations<br />
( that are usually a killer for startups) , including<br />
a quality management system which is like the<br />
standard ISO 9000 , but is way more stringent ,<br />
called ISO 13485. There are a lot of bureaucracy<br />
that inadvertently hinderinnovation because it<br />
takes longer time. It’s not that you actually come<br />
up with a technologyand you can put it on the<br />
market the next day. You have todo a validation<br />
of it, get international auditors to come to Malta<br />
to say ‘yes, you can start selling to the market’,<br />
but still I believe that innovation is at the core, if<br />
we want to reach our goal. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
EDITOR’S<br />
Note<br />
Dr Adrian Attard Trevisan is a neurophysiologist<br />
with a wide experience in the field of human<br />
physiology and medical devices. He was<br />
founder, Chief Executive Officer and Chief<br />
Scientific Officer of AAT Research, a group<br />
of companies involved in the development of<br />
certified medical devices. The company has<br />
since rebranded itself as Neurotech International,<br />
becoming a publicly listed company on the<br />
Australian Securities Exchange (ASX), of which<br />
Adrian is still a Non-Executive Director. He<br />
has worked on international research projects in<br />
England and France and has given presentations<br />
at international conferences and congress, as<br />
well as holding visiting lecturing posts at the<br />
University of Malta and the Università degli<br />
Studi di Milano. He has benefited from research<br />
grants and formed part of research projects under<br />
a number of EU and local funding programmes.<br />
Dr Attard Trevisan is also a research fellow of the<br />
Bedfordshire Center for Mental Health Research<br />
in association with the University of Cambridge.<br />
He is a co-founder and Chief Executive Officer<br />
of Umana Medical Technologies, a developer<br />
and manufacturer of patented temporary<br />
tattoo sensors that enable patients and medical<br />
professionals to monitor vital signs of patients,<br />
without the usual restrictions of cables and wires<br />
that effect quality of life.<br />
www.maltabusinessreview.net<br />
31
Malta Business Review<br />
iGAMING<br />
THE 4 BIGGEST AML D4 RISKS<br />
FOR iGAMING COMPANIES<br />
Last June’s introduction of EU Directive 2015/849,<br />
better known as the 4th Anti-money Laundering<br />
directive (AML D4), brought about a sea change in the<br />
way iGaming companies treat risk – and it's vital that<br />
compliance professionals bring themselves up to speed.<br />
Failure to adequately comply with AML<br />
regulations could result in regulatory<br />
penalties, bad press, and a massive loss of<br />
consumer trust. Whilst all the items on the<br />
AML D4 list are important, here’s a list of the<br />
4 biggest risk factors that compliance teams<br />
have to manage.<br />
1. PEPS AS OWNERS, BENEFICIAL OWNERS, OR<br />
PEOPLE OF SIGNIFICANT CONTROL<br />
One of the AML D4 risk guidelines warns that when compliance<br />
professionals are contemplating their involvement with a company,<br />
they should be on the lookout for any possible associations that<br />
the proposed client or business partner might have with politically<br />
exposed persons (PEPs). Finding out if the company itself, its<br />
owners, directors, or persons of significant control (PSCs) are PEPs<br />
is crucial.<br />
2. CASH-RICH INDUSTRIES<br />
Under the AML D4 guidelines, companies should avoid becoming<br />
involved with businesses that have links to sectors that involve<br />
significant amounts of cash and/or their beneficial owners. It’s<br />
important to understand that cash is hard to trace and is therefore<br />
favoured by money launderers. Cash transactions are one of the<br />
simplest methods to transform ill-gotten gains into money that<br />
appears above-board.<br />
3. BUSINESS INTERESTS OR DEALINGS IN CERTAIN<br />
HIGH-RISK SECTORS<br />
The AML D4 guidelines stratify corruption risk levels according to<br />
certain economic sectors. As far as the assessment and avoidance<br />
of risk is concerned, under the AML D4 guidelines, not all industries<br />
are equal. iGaming companies are advised to ensure that they<br />
have solid due diligence procedures in place to ensure they are<br />
aware of the sectors in which any potential partners or customers<br />
operate.<br />
4. ADVERSE MEDIA REPORTS FROM CREDIBLE<br />
NEWS OUTLETS<br />
The AML D4 guidelines suggest keeping an eye out for negative<br />
stories about potential business partners or customers in news<br />
items which include allegations of criminality or terrorism, whether<br />
proven or not. Likewise, if any company or its beneficial owner, or<br />
anyone significantly associated with the company is reported to<br />
have been subject to an asset freeze due to criminal proceedings or<br />
allegations of terrorism or terrorist financing, should set alarm bells<br />
ringing for compliance professionals<br />
AML D4 TRANSACTION MONITORING<br />
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benefit in time saving, versus a manual process where you are limited to performing<br />
individual checks on each data source. <strong>MBR</strong><br />
Website: https://www.computimesoftware.com/axon-gaming/<br />
Email us: info@computimesoftware.com or call us +356 2149 0700.<br />
All rights reserved - Copyright 2018<br />
32
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Malta Business Review<br />
iGAMING<br />
<strong>MBR</strong><br />
BTOBET AND<br />
SPINOMENAL<br />
NEW PARTNERS<br />
IN iGAMING<br />
“<br />
We constantly strive to reach<br />
the perfect balance of amazing<br />
graphics, fun game flow and<br />
easy access for worldwide<br />
clients. Since its foundation,<br />
Spinomenal has created more<br />
than 85 original cross-platform<br />
games and we are just getting<br />
warmed up!<br />
“<br />
Spinomenal cross platform games supplier,<br />
providing the most innovative and high-end<br />
games to some of the world’s largest casino<br />
gaming operators, has signed a partnership<br />
with the advanced technological iGaming<br />
and Sportsbook platform BtoBet.<br />
Commenting on the partnership, Spinomenal’s<br />
CEO Lior Shvartz, stated:<br />
“We constantly strive to reach the perfect<br />
balance of amazing graphics, fun game flow<br />
and easy access for worldwide clients. Since<br />
its foundation, Spinomenal has created<br />
more than 85 original cross-platform games<br />
and we are just getting warmed up! We<br />
are very excited about the integration with<br />
BtoBet and are always happy to work with<br />
such a responsive and professional team of<br />
experts who are able to make the process<br />
easy and fast”.<br />
Kostandina Zafirovska, BtoBet’s CEO highlighted:<br />
“Spinomenal has interesting set of games<br />
and we’re enthusiastic about integrating<br />
their content onto BtoBet’s platform, ready<br />
for any regulated market. I firmly believe<br />
the combination of Spinomenal’s games<br />
proposal and BtoBet’s platform will definitely<br />
provide operators with the possibility to<br />
elaborate unique offers, tailored for every<br />
single market, offering more than 3,000<br />
exciting games. Additionally, with our<br />
sophisticated Recommendation engine,<br />
operators can suggest to players their<br />
preferred games, at the ideal time and on<br />
their preferred device.”<br />
About BtoBet<br />
BtoBet is a multinational company and is<br />
part of a group with 20 years of experience<br />
in software development in IT, finance,<br />
telecommunication, e-commerce and<br />
banking, strongly committed to technology<br />
and widely investing in technology research<br />
and development. The experience gained in<br />
these advanced environments, allows BtoBet<br />
to be visionary in the iGaming and Sports<br />
betting industry with a deep understanding<br />
of the requirements of the market, catching<br />
changing trends and anticipating bookmakers’<br />
and operators’ needs. BtoBet is a true partner<br />
in technology, offering a standalone platform<br />
and services for the iGaming and Sports<br />
Betting industry. It counts on a very talented,<br />
continuously trained development team and<br />
day to day management support to clients.<br />
BtoBet allows licensees to be unique in the<br />
market, by giving them the opportunity to<br />
completely personalise their offers for Sports<br />
betting and iGaming business, online mobile<br />
and retail. BtoBet has technical branches with<br />
large ever-growing teams of developers in<br />
Skopje, Ohrid, Bitola, Belgrade, Nish, Tirana,<br />
and Rome. Malta hosts the commercial and<br />
marketing centre. Visit our site on: www.<br />
btobet.com<br />
About Spinomenal<br />
Spinomenal was founded in late 2014 by<br />
Lior Shvartz and Omer Henia. From the first<br />
day of its existence, the company had a very<br />
clear vision: to be the lead content provider.<br />
Starting from scratch, Spinomenal quickly<br />
grew and developed new and original cross<br />
platform games with high-end graphic and<br />
sounds, but more importantly, brilliant new<br />
features. The ideas just kept pouring out along<br />
with a constant process of self-improvement.<br />
Today, the company is on top of its game and<br />
is always striving to reach higher, get better<br />
and rise to the next challenge. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
34
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Our objective is simple: to provide you with better travel ideas for<br />
greater savings. Our worldwide reach combined with our experienced<br />
travel specialists will ensure a very high level of personalised service<br />
and considerable savings in the long run. FCM Travel Solutions has<br />
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management and round the clock emergency service.<br />
We do understand the complexity of business travel and have<br />
invested in the latest online booking tools thus ensuring more<br />
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control mechanisms set in place enabling better control<br />
over travel budgets.<br />
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FCM VALLETTA<br />
108, St. John Street,<br />
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www.fcm.com.mt | www.mt.fcm.travel<br />
info@mt.fcm.travel | +356 23456789
Malta Business Review<br />
FAMILY BUSINESS<br />
Multi-generational entrepreneurs<br />
By Marcela Kunva<br />
Mirabaud family business was founded<br />
in 1819. Today, two of the four managing<br />
partners represent the sixth and seventh<br />
generations of the banking family. Nicolas<br />
Mirabaud, member of the executive<br />
committee of Mirabaud & Cie SA, says:<br />
“The main difficulty with succession is to<br />
ensure the continuity of activity throughout<br />
different generations. You need to be able to<br />
build on the know-how you have acquired,<br />
but at the same time also need to prepare<br />
for the future through innovation.”<br />
Jonathan Giles, who is a managing director<br />
at Rathbone Investment Management<br />
International, agrees and adds: “I find it is<br />
commonplace that there is a lack of clear<br />
and agreed family guidelines on how the<br />
operating company ties in with the wider<br />
family objectives such as philanthropy, next<br />
generation succession and whether the rest<br />
of the family want to be involved in running<br />
the company. I usually recommend, to<br />
families we advise, that they create a family<br />
constitution, which sets out succession issues<br />
and the scope of the family office to support<br />
the business.”<br />
Giles goes on to say that this kind of<br />
constitution needs to address governance<br />
weaknesses. “There needs to be collective<br />
agreement in such a document, which sets<br />
out clearly the authority given to family<br />
members and it is vital to align their passion,<br />
experience and skills with the agreed family<br />
objectives and values. The constitution needs<br />
to be written clearly so the limits of their<br />
authority are established and supervisory<br />
controls are put in place.<br />
According to Khaled Said, who is a founding<br />
partner at private investment office, Capital<br />
Generation Partners, the greatest difficulty is<br />
hiring the right talent to work alongside the<br />
family “For families to have access to the best<br />
investment opportunities across geographies,<br />
sectors and asset classes they will need to hire<br />
quite a large team of specialists, or decide<br />
to outsource to a provider who can focus<br />
on what they need and then manage that<br />
relationship closely,” says Said.<br />
“I find it is commonplace<br />
that there is a lack of clear<br />
and agreed family guidelines<br />
on how the operating<br />
company ties in with the<br />
wider family objectives"<br />
But there are also advantages in running a<br />
family business which, generally will have<br />
fewer external shareholders which means<br />
decision making can be more thoughtful.<br />
Alexander S. Hoare, partner and former CEO<br />
of C. Hoare & Co, says: “None of our partners<br />
have any interest in quarterly earnings,<br />
market share, executive share options and<br />
such drivers at other companies. We share a<br />
long term perspective which makes it easier<br />
to take longer timeline decisions. An example<br />
might be seen in the legacy systems which<br />
successive management teams of clearing<br />
banks have not invested in.”<br />
Like all businesses, a family business will face<br />
risks and there’s a lot that can go wrong. Said<br />
says: “Human risk, investment risk, lack of<br />
rigour or lack of process can really hamper<br />
any family business.” Giles agrees and adds<br />
that with the growth in social media, that<br />
training and guidance from outside specialists<br />
on reputation protection is a worthwhile<br />
investment. “Analysing the digital footprint<br />
of family members to see what exposures<br />
have been created is an important first step.<br />
This creates a digital audit and a remediation<br />
plan to protect the family from, for example,<br />
a cyber-attack or negative headlines.<br />
Educating the family on social media posts so<br />
they understand their vulnerabilities is also<br />
important.” While aware of all the external<br />
risks, Mirabaud also points out that succession<br />
can mean simply losing the entrepreneurial<br />
spirit that ignited the business originally<br />
which he cites as a major risk. Giles adds a<br />
point about family offices and their costs. “On<br />
top of running a business, if there is a sole<br />
family office to manage their investments<br />
then there are large cost implications which<br />
can range from c£2-£4m annually. This means<br />
you need c£300m in ‘balance sheet’ value to<br />
justify such its existence.<br />
Alexander S. Hoare concludes: “There are<br />
many macroeconomic and geopolitical<br />
things that could happen, but our job is to<br />
manage our way through these. Assuming<br />
we prosper during property crashes, through<br />
Brexit, through a Labour government, and<br />
keep out cyber criminals, then what could go<br />
wrong? Answer: a family business can be too<br />
successful, spoil their upcoming generation<br />
and then make bad decisions. In point of fact it<br />
happened to the sixth generation at the bank,<br />
and the seventh generation subsequently<br />
took us off course, simply because they were<br />
spoiled and entitled.” <strong>MBR</strong><br />
Credit: Citywealth; Jones Publishing Ltd.<br />
36
FASHION & LIFESTYLE<br />
Malta Business Review<br />
Good enough is fine for getting started<br />
BUT IT’S NOT A WORTHY GOAL<br />
BY JOHN PAUL ABELA<br />
NU<br />
John Paul Abela interviews Graziella Galdes, owner of Gilda.<br />
What some people see as a risk, she sees as an opportunity. What one could consider to be a disadvantage, she<br />
turns into an asset. We had the chance to have a one-to-one chat with Graziella Galdes who apart from being a<br />
single mother of three wonderful kids, also operates Gilda, a leading brand synonymous with the best selection of<br />
designer and luxury fashion wear. Graziella opens up about her overall performance of juggling family life along with<br />
her business. If there was one mantra I’d associate with her, it would be “where there is a will, there is a way”.<br />
<strong>MBR</strong>: How did you get your start in the<br />
fashion industry?<br />
GG: Kids wear signalled my first step in the<br />
fashion business in 1995. Ever since that<br />
outlet I’ve been passionate about fashion and<br />
developed my own style in ladies fashion-I<br />
knew that I wanted to be a business owner<br />
and work for myself, and the thought of<br />
opening a ladies fashion outlet just clicked<br />
and made perfect sense.<br />
<strong>MBR</strong>: Take us through a day in your life as a<br />
mumpreneur…<br />
GG: I believe that women can successfully<br />
combine family, career and time for<br />
themselves. I have shown my children that it<br />
is okay to work and be a mother at the same<br />
time. There’s no typical day for me, which is<br />
part of what I love about working in fashion.<br />
Travelling is part and parcel of keeping abreast<br />
with the fashion industry however keeping in<br />
direct contact with my customers is my top<br />
priority.<br />
<strong>MBR</strong>: What type of customers do you cater<br />
for?<br />
GG: Gilda is a one-of-a-kind shopping<br />
experience, uniquely designed and<br />
merchandised with the latest fashion apparel,<br />
shoes, bags and hats. Gilda is where Malta’s<br />
trendiest go when they need a unique outfit<br />
to wear to an event. With outlets in Zebbug,<br />
Kappara and Valletta, Gilda offers lots of<br />
exclusive pieces.<br />
<strong>MBR</strong>: What are some of your goals for the<br />
future of Gilda?<br />
GG: It is an exciting time for me - 2018 will see<br />
my daughter Valentina joining me during my<br />
business journey. Committed to provide the<br />
best in style and quality Gilda has opened<br />
it’s latest outlet in Valletta. This addition to<br />
the brand marks an important milestone and<br />
joins the ranks of the stylish and exclusive<br />
boutique that had opened in Zebbug and<br />
Kappara years before.<br />
It is never enough for Graziella…over the<br />
coming months a new outlet will be launched<br />
in a prime location. Along with clothing, the<br />
project will see the launch of a luxury footwear<br />
line – shoes boasting an elegant aesthetic,<br />
rooted in classic shapes and designs, but all<br />
with subtly unique details.<br />
“Although Gilda’s past has been a celebration<br />
Graziella Galdes, owner of Gilda<br />
of success and the present is very bright,<br />
the journey never stops. The future entails<br />
continuous hard work. You're only as good<br />
as your last performance. The past is part of<br />
history but you have to build on last week or<br />
last night's performance to ensure the future<br />
remains strong,” commented Graziella. <strong>MBR</strong><br />
Credit: John Paul Abela<br />
www.maltabusinessreview.net<br />
37
Malta Business Review<br />
HR & MANAGEMENT<br />
MANAGING STRESS AND CHANGE AT WORK<br />
Susan M. Heathfield<br />
Are you experiencing stress at work?<br />
Want to learn more about what<br />
causes stress and the impact of stress<br />
on people at work? First, you should<br />
start by exploring where and how your<br />
workplace stress is coming from.<br />
Once you understand the origin of<br />
your workplace stress, use these five<br />
suggestions to help you manage it.<br />
Effective stress management is not<br />
easy and requires time and practice.<br />
But developing stress management<br />
skills is important for your overall<br />
health and well-being.<br />
1. Control Time Allocation and Goals<br />
Set realistic goals and time frames for<br />
yourself. Remember the Alice in Wonderland<br />
Syndrome from the book Alice’s Adventures<br />
in Wonderland by Lewis Carroll. Alice is<br />
walking in a woods. She comes to a fork in the<br />
road. Not knowing which way to go, she asks<br />
the Cheshire Cat:<br />
"Would you tell me, please, which way I ought<br />
to go from here?<br />
"That depends a good deal on where you<br />
want to get to,” said the cat.<br />
"I don’t much care where, said Alice.<br />
"Then it doesn’t matter, said the cat.<br />
"—so long as I get somewhere,” Alice added<br />
as an explanation.<br />
"Oh, you're sure to do that, said the Cat, if you<br />
only walk long enough."<br />
Do you feel this way some days? Setting<br />
realistic goals for your day and year helps you<br />
feel directed and in control. Goals give you a<br />
yardstick against which you can measure every<br />
time commitment. And, walking long enough is<br />
a stress producer, not a stress management tool.<br />
Scheduling more than you can handle is a<br />
great stressor. Not only are you stressed<br />
trying to handle your commitments, you are<br />
stressed just thinking about them. If you are<br />
experiencing overload with some activities,<br />
learn to say, “no.” Eliminate any activities<br />
which you don’t have to do. Carefully consider<br />
any time-based commitment you make.<br />
Use an electronic planner to schedule each<br />
goal and activity you commit to accomplishing,<br />
not just your appointments. If that report will<br />
take two hours to write, schedule the two<br />
hours just as you would a meeting. If reading<br />
and responding to email take an hour per day,<br />
schedule the hour.<br />
2. Reconsider All Meetings<br />
Why hold meetings in the first place?<br />
An effective meeting serves an essential<br />
purpose — it is an opportunity to share<br />
information and/or to solve a critical<br />
problem. Meetings should only happen when<br />
interaction is required. Meetings can work<br />
to your advantage, or they can weaken your<br />
effectiveness at work. If much of your time<br />
is spent attending ineffective, time-wasting<br />
meetings, you are limiting your ability to<br />
accomplish important objectives at work.<br />
The Wall Street Journal quoted a study that<br />
estimated American managers could save 80<br />
percent of the time they currently waste in<br />
meetings if they did two things: start and end<br />
meetings on time and follow an agenda.<br />
3. You Can’t Be All Things to All People –<br />
Control Your Time<br />
Something has to give. Make time for the<br />
most important commitments and take<br />
some time to figure out what these are. Time<br />
management is a systematic approach to the<br />
time of your life applied consistently.<br />
The basis of time management is the ability to<br />
control events. A study was done some years<br />
ago that revealed symphony conductors live<br />
the longest of any professionals. Looking into<br />
this longevity, researchers concluded that in<br />
no other occupation do people have such<br />
complete control over existing events.<br />
In his book, Time Power, Dr. Charles Hobbes<br />
suggests that there are five categories of<br />
events:<br />
• Events you think you cannot control,<br />
and you can’t.<br />
• Events you think you cannot control,<br />
but you can.<br />
• Events you think you can control, but<br />
you can’t.<br />
• Events you think you can control, but<br />
you don’t.<br />
• Events you think you can control, and<br />
you can.<br />
There are two major issues about control.<br />
• Each of us is really in control and<br />
in charge of more events than we<br />
generally like to acknowledge.<br />
• Some things are uncontrollable. Trying<br />
to control uncontrollables is a key cause<br />
of stress and unhappiness.<br />
With the competing demands that exist for<br />
your time, you probably feel as if much of<br />
your day is not in your control. Feeling not in<br />
control is the enemy of time management.<br />
Feeling not in control is one of the major<br />
causes of stress in our daily lives, too.<br />
4. Make Time Decisions Based on Analysis<br />
Take a look at how you currently divide your<br />
time. Do you get the little, unimportant things<br />
completed first because they are easy and<br />
their completion makes you feel good? Or, do<br />
you focus your efforts on the things that will<br />
really make a difference for your organization<br />
and your life? Events and activities fall into<br />
one of four categories. You need to spend the<br />
majority of your time on items that fall into<br />
the last two categories.<br />
Not Urgent and Not Important<br />
Urgent but Not Important<br />
Not Urgent but Important<br />
Urgent and Important<br />
5. Manage Procrastination<br />
If you are like most people, you procrastinate<br />
for three reasons.<br />
• You don’t know how to do the task,<br />
• You don’t like to do the task, or<br />
• You feel indecisive about how to<br />
approach the task.<br />
Deal with procrastination by breaking<br />
the large project into as many small,<br />
manageable, instant tasks as possible. Make<br />
a written list of every task. List the small<br />
tasks on your daily, prioritized To Do List.<br />
Reward yourself upon completion. If you do<br />
procrastinate, you’ll find that the task gets<br />
bigger and bigger and more insurmountable<br />
in your own mind. Just start.<br />
These stress managing tips will help you<br />
change your actions and outlook. Best<br />
wishes as you implement these ideas to live<br />
a great life. <strong>MBR</strong><br />
Credit: Susan M.Heathfield<br />
<strong>38</strong>
Malta Business Review<br />
WORKPLACE<br />
WHAT MAKES A GREAT WORKPLACE?<br />
44% OF INDIVIDUALS EITHER CHANGE JOBS AS THEY ARE OFFERED A BETTER SALARY AND BENEFITS PACKAGE, OR BECAUSE THEY ARE<br />
DISSATISFIED WITH THE COMPANY'S MANAGEMENT AND CULTURE FIT. WHICH FACTORS HELP MAKE A GREAT WORKPLACE? <strong>MBR</strong><br />
Credit: JobsinMalta<br />
40
EDITOR’S CHOICE<br />
Malta Business Review<br />
PARMIGIANI FLEURIER LAUNCH THE<br />
NEW KALPA AT SIHH<br />
The Shape of Excellence<br />
Kalpa Chronor<br />
To showcase the new generation of<br />
Kalpa watches, Parmigiani Fleurier is<br />
making an impression with the Kalpa<br />
Chronor, which features the world’s<br />
first solid-gold, self-winding, integrated<br />
chronograph movement.<br />
This tonneau watch is water-resistant to 30<br />
metres and made of hand-polished 18 ct<br />
rose gold. It measures 48.2 x 40.4 mm and<br />
houses an exceptional mechanism that has<br />
been developed and manufactured entirely<br />
in-house. The COSC-certified calibre PF365<br />
is the result of six years’ development, and<br />
oscillates at the high frequency of 36,000<br />
vibrations per hour (5 Hz) to achieve a reading<br />
accuracy of one tenth of a second. With a<br />
power reserve of around 65 hours, this Haute<br />
Horlogerie movement includes a column<br />
wheel and vertical clutch as well as offering<br />
precision gauges and user comfort, and is<br />
set apart by its luxury composition using 18<br />
ct gold. This malleable material is particularly<br />
complex to work with, which further<br />
reinforces the rare quality and expertise that<br />
have gone into its design, the skeleton work<br />
on its bridges, and its decoration. It also<br />
Editor's Choice<br />
features a variable-inertia balance, held in<br />
place by a cross-through bridge, for improved<br />
stability and shock resistance. In terms of the<br />
dial, the calibre PF365 provides hour, minute,<br />
small second and chronograph functions<br />
with a tachymeter and date window. At the<br />
back, a wide tonneau opening with a sapphire<br />
crystal at the top reveals this new shaped<br />
movement, wound by an oscillating weight<br />
in 22 ct gold that features a barley grain<br />
guilloché motif. The 18 ct gold bipartite dial<br />
in black is elegantly finished with an opaline<br />
centre, hand-worked braid-effect guilloché<br />
detail on the flange, and snailed counters. The<br />
counters have been enlarged and positioned<br />
slightly above the centre point, offering easier<br />
readability, while the rounded date window<br />
with its gold outline at 12 o’clock reveals<br />
below it a disc with white numerals and a gold<br />
powder finish for the ‘1’. The luminescent<br />
Delta hands point to hand-applied 18 ct<br />
rose gold faceted indices, which also have a<br />
luminescent coating and match the folding<br />
buckle on the Hermès black alligator strap.<br />
It is an exceptional timepiece, produced as a<br />
series of 50 numbered pieces. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
www.maltabusinessreview.net<br />
41
Malta Business Review<br />
GENDER PAY GAP<br />
PAYM€QUALLY -<br />
TOWARDS EQUAL<br />
PAY FOR WOMEN<br />
AND MEN<br />
By Renee Laiviera<br />
Commissioner - NCPE<br />
An investigation carried out by the National<br />
Commission for the Promotion of Equality<br />
(NCPE) in 2015 found the occurrence of gender<br />
discrimination in the wage of a female employee.<br />
In this case, the complainant alleged that she<br />
was receiving a lower wage than the male<br />
employees who were in a similar or same rank<br />
and responsibilities. It was noted that while all<br />
of the managers’ wages differ in amount, the gap<br />
between the male managers’ wages is smaller<br />
than the one between the average male manager<br />
wage and the complainant’s wage. Following<br />
the opinion issued in relation to this complaint,<br />
NCPE was informed that negotiations between<br />
the employer and the complainant resulted in a<br />
substantial increase in salary when compared to<br />
that of her male counterparts.<br />
42
GENDER PAY GAP<br />
Malta Business Review<br />
Cases on gender discrimination in pay that<br />
are similar to this mainly affect women, and<br />
contribute to widen the gender pay gap. As<br />
this is a concern for most of the EU member<br />
states, the European Commission established<br />
the European Equal Pay Day that is usually<br />
earmarked for the first week in November<br />
to raise awareness on this issue. Many of the<br />
EU member states have followed suit and<br />
so has NCPE. In fact, through a short media<br />
campaign - PayM€qually - NCPE is raising<br />
further awareness on the gender pay gap on<br />
the national level.<br />
Research shows that equal pay for work of<br />
equal value for women and men should not<br />
only be safeguarded, because it is enshrined<br />
in the Constitution of Malta, but also because<br />
it makes good business sense. Safeguarding<br />
equality in employment, including in pay,<br />
contributes to attract the best employees<br />
for a job; to make effective use of talents and<br />
skills; to avoid complaints on discrimination<br />
and unfair work practices; to create a positive<br />
work environment and gain the confidence of<br />
employees.<br />
The question arises – how can equal pay for<br />
women and men be guaranteed? Having<br />
an Equality Policy that safeguards equal pay<br />
signifies that an organisation is committed<br />
to promote equality and diversity in concrete<br />
terms and eliminates unlawful discrimination.<br />
Such policies ensure equal terms and<br />
conditions offered to women and men in<br />
the same grade and in the same type of<br />
employment or doing work of equal value.<br />
An equality policy benefits staff and potential<br />
employees and helps achieve dignity at work,<br />
contributing to providing the best possible<br />
services to clients.<br />
Having a robust, consistent, gender-sensitive<br />
method for assessing and comparing the<br />
value of different jobs is considered vital to<br />
achieving equal pay. Such job evaluation<br />
schemes have proved to provide a basis for a<br />
grading and pay structure based on objective<br />
criteria, supporting credible definitions of<br />
work of equal value and detecting indirect<br />
pay discrimination on grounds of sex. The aim<br />
is to evaluate the job, not the jobholder, and<br />
to provide a way of assessing the demands<br />
of a job that is free from gender bias and as<br />
objective as possible.<br />
Payroll transparency facilitates the<br />
implementation of equal pay for women<br />
and men by enabling employees, employers<br />
and social partners to take appropriate<br />
action when and if necessary. Employees<br />
can make sense of their earnings and<br />
those of their colleagues putting at rest<br />
suspicions of discrimination, favouritism and<br />
general unfairness. Studies carried out in<br />
organisations show that sharing peers’ and<br />
superiors’ salary information is a motivator. In<br />
fact, when employees can clearly see where<br />
they stand within the company in relation to<br />
their colleagues, they are more likely to ask<br />
themselves why they are in that position and<br />
do what they can to raise their prospects.<br />
In Malta there are already 78 enterprises, with<br />
around 21,000 employees, that have shown<br />
their commitment towards gender equality,<br />
including in pay, which commitment has been<br />
recognised and awarded by NCPE. In fact, the<br />
NCPE Equality Mark certifies organisations<br />
that foster gender equality at the workplace<br />
according to set criteria, including equality<br />
in recruitment and working conditions<br />
such as equal pay for work of equal value.<br />
NCPE provides the necessary assistance to<br />
organisations to strengthen their policies and<br />
practices in this regard.<br />
Reporting discrimination in pay is essential to<br />
ensure that the gender pay gap is addressed.<br />
In this context, NCPE is empowered to<br />
investigate complaints of alleged gender<br />
discrimination in employment, including in<br />
pay. Therefore, anyone who deems that they<br />
are being discriminated against in this regard,<br />
is encouraged to lodge a complaint with NCPE<br />
for further investigation and action.<br />
Through the media campaign PayM€qually, in<br />
line with the European Equal Pay Day marked<br />
this year on 3rd November, NCPE is putting<br />
its message across by participating in TV and<br />
radio programmes and publishing articles in<br />
order to increase awareness that a pay gap<br />
between women and men still exists and that<br />
there are ways how this can be addressed.<br />
Join us on NCPE’s facebook page for regular<br />
posts with infographics, video-clips and<br />
quotes of renowned personalities. <strong>MBR</strong><br />
NCPE can be contacted on 2590 <strong>38</strong>50,<br />
equality@gov.mt or on Facebook.<br />
Credit: NCPE<br />
Equal pay for work of equal value and gender equality<br />
in employment as safeguarded by legislation<br />
Article 14 of the Constitution of Malta:<br />
“... the State shall in particular aim at ensuring that women workers enjoy<br />
equal rights and the same wages for the same work as men.”<br />
Employment and Industrial Relations Act:<br />
“Employees in the same class of employment are entitled to the same<br />
rate of remuneration for work of equal value”<br />
Equality for Men and Women Act:<br />
“It shall be unlawful for employers to discriminate, directly or indirectly,<br />
against a person in the arrangements made to determine or in<br />
determining who should be offered employment or in the terms and<br />
conditions on which the employment is offered or in the determination of<br />
who should be dismissed from employment.”<br />
www.maltabusinessreview.net<br />
43
Malta Business Review<br />
WORLD FOOD CRISIS<br />
Swedish multi awarded pioneer company Plantagon<br />
invites everyone to join them in fighting the world food<br />
crisis. Say Hi to (the definition of) Inclusive Capitalism.<br />
By Anna Karlsson<br />
The Swedish pioneer in urban agriculture and food tech, Plantagon International,<br />
is launching an international recruiting campaign to recruit like-minded allies<br />
throughout the world to help achieve the common goal of solving the world food<br />
crisis. While doing so, Plantagon aims at changing the current business paradigm<br />
by creating a more responsible and inclusive economy through democratizing<br />
and sharing of its power and profits. Plantagon’s governance model, called the<br />
Companization*, has attained global interest and recognition for its innovative<br />
hybrid model containing both a for-profit and a non-profit organization.<br />
The Swedish pioneer in urban agriculture<br />
and food tech, Plantagon International,<br />
is launching an international recruiting<br />
campaign to recruit like-minded allies<br />
throughout the world to help achieve the<br />
common goal of solving the world food crisis.<br />
While doing so, Plantagon aims at changing<br />
the current business paradigm by creating<br />
a more responsible and inclusive economy<br />
through democratizing and sharing of its<br />
power and profits. Plantagon’s governance<br />
model, called the Companization*, has<br />
attained global interest and recognition for<br />
its innovative hybrid model containing both a<br />
for-profit and a non-profit organization.<br />
The problem Plantagon has set out to solve<br />
is the world food crisis. Recent estimates<br />
suggest that by 2050 up to 80% of the world’s<br />
population will reside in cities[1]. By then,<br />
the world’s population is projected to almost<br />
reach 10 billion[2]. If current farming practices<br />
and consumption patterns continue, the<br />
Earth’s arable land will soon not be sufficient<br />
to produce enough food for the growing<br />
population. To address this, Plantagon has<br />
developed solutions for large-scale food<br />
production in cities; most prominently,<br />
vertical space-efficient greenhouses or<br />
‘plantscrapers’ for the urban environment<br />
that will deliver locally grown organic food<br />
directly to the consumer.<br />
To achieve the platscrapers, Plantagon’s<br />
hybrid model needs to charge up with help of<br />
the power of the many. Plantagon needs likeminded<br />
people all over the world who share<br />
the belief that a value change is needed for<br />
survival and that the current focus on shortterm<br />
profit has to stop. That cause beats<br />
profit.<br />
People from all over the world who wants<br />
to join this work are invited to become allies<br />
of Plantagon International and a part of the<br />
Companization. Through their “allyship” in<br />
the non-profit association they will play a<br />
crucial part in Plantagon International’s first<br />
landmark project, The World Food Building,<br />
a 60-meter vertical greenhouse and office<br />
building in Linköping, Sweden. The project<br />
is the first of its kind and will produce 500<br />
metric tons of food annually, saving 1000<br />
metric tons of CO2 emissions and 50 million<br />
liters of water compared to regular farming.<br />
In addition to that, at least 50% of the energy<br />
consumption of the production will be reused<br />
in the building.<br />
“We are reaching out to people everywhere<br />
that feel that commercial organisations<br />
should also be the driving force of change.<br />
People are sick and tired of businesses being<br />
shortsighted and just-for-profit driven. We<br />
believe it’s time for this to change, the time<br />
for ‘business as usual’ is over. With potentially<br />
100 000 allies all over the world supporting<br />
Plantagon we will show that the power of<br />
the crowd gets the job done,” says Hans<br />
Hassle, Plantagon’s Co-founder and Secretary-<br />
General.<br />
For more information about Plantagon’s<br />
governance model and how to join Plantagon<br />
as an ally, please go to www.plantagon.org/<br />
membership/.<br />
LANDMARK PROJECT: THE WORLD<br />
FOOD BUILDING<br />
Creating a solid base of allies within the<br />
Companization will support Plantagon’s up<br />
scaling of business internationally and help<br />
to accelerate Plantagon’s landmark project,<br />
a 60-meter vertical farm named The World<br />
Food Building in Linköping, Sweden. The<br />
building’s interior will be shared between a<br />
16-storey office space and a food production<br />
line built on Plantagon’s patented technology;<br />
producing food in a closed, clean and climate<br />
controlled environment. The World Food<br />
Building will serve as an international model<br />
plant to present the methods, symbiotic<br />
systems and technologies developed by<br />
Plantagon and its partners to enable large<br />
cities around the world to help produce their<br />
own food through vertical industrial urban<br />
farming.<br />
The building will produce 500 metric tonnes<br />
of food annually, saving 1000 metric tonnes of<br />
CO2 emissions and 50 million litres of water.<br />
At least 50% of the energy consumption for<br />
the food production will be recovered as floor<br />
heat in the office building through smart<br />
energy systems and heat storage.<br />
To cap off the symbiosis between flora and<br />
fauna, the CO2 emitted by the office workers<br />
will be transferred into the greenhouse, and<br />
vice versa.<br />
The building was recently awarded The<br />
International Architecture Awards 2016<br />
by The Chicago Athenaeum Museum of<br />
Architecture and Design and The European<br />
Centre for Architecture Art Design and Urban<br />
Studies. Plantagon has also been recognized<br />
by Red Herring as being one the 100 most<br />
innovative companies in the world.<br />
THE COMPANIZATION<br />
Plantagon’s governance model is built on<br />
an advanced CSR-approach that shapes<br />
what the company stands for and how it<br />
can act. The objective is to democratise<br />
the share holding company by taking away<br />
anonymous ownership that only focuses on<br />
maximising profit. This model is recognised as<br />
Companization, a hybrid between a for-profit<br />
company and an association open for all.<br />
Plantation calls this “a value change needed<br />
for survival”. By using this model, Plantagon<br />
is giving away both money and power to the<br />
Allies and members, since the Association<br />
owns 10% and has the power to appoint half<br />
of the board in the share holding company.<br />
Credit: Manifest Stockholm<br />
About Plantagon<br />
Plantagon International is a worldleading<br />
pioneer within the field food<br />
security and CSR – combining urban<br />
agriculture, innovative technical solutions<br />
and architecture – to meet the demand<br />
for efficient food production within cities;<br />
adding a more democratic and inclusive<br />
governance model. Plantagon has been<br />
recognized by Red Herring as being one<br />
the 100 most innovative companies in<br />
the world. <strong>MBR</strong><br />
44
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V
Malta Business Review<br />
POLITICO GLOBAL POLICY LAB<br />
Brexit & the future<br />
of Britain’s economy<br />
By Mark Scott and Charlie Cooper<br />
During this five-week project into how the<br />
U.K. can retool its economy after Brexit,<br />
one message reemerged again and again.<br />
Many Britons who voted to leave the EU<br />
feel disconnected from the country’s recent<br />
economic growth — a phenomenon that<br />
has led to some of the highest rates of social<br />
inequality anywhere in the Western world.<br />
With feedback from the panelists of our<br />
“brainstorming” workshop, as well as from<br />
readers like yourselves, we delved into this<br />
topic in our final article for this Global Policy<br />
Chapter. In particular, we assessed whether<br />
Brexit can be used as a vehicle to improve<br />
social equality across the U.K.<br />
We also put together a graphic on how many<br />
parts of the country — in fact, some of the<br />
most disadvantaged regions — voted most<br />
avidly for Brexit even though they may have<br />
the most to lose from leaving the EU. See<br />
the maps that show how Brexit and social<br />
inequality, at least for the moment, go hand<br />
in hand.<br />
As we finish the third chapter of POLITICO’s<br />
Global Policy Lab, these are three paths,<br />
based on feedback from this collaborative<br />
project, for revamping Britain’s economy (and<br />
some of the trade-offs that will go along with<br />
them):<br />
Singapore-on-the-Thames<br />
Britain’s has one of the most advanced<br />
financial services industries anywhere. It<br />
generates billions of pounds of tax revenue<br />
each year and connects the U.K. to all four<br />
corners of the world. The country could<br />
double down on those advantages, paring<br />
back regulation in some areas and promoting<br />
itself as the go-to place for international<br />
financial services for growing global powers<br />
like China.<br />
The downside? Without so-called passporting<br />
rights to the EU, some in the City may find<br />
it hard to offer their services to the rest of<br />
Europe, still one of the largest buyers of<br />
Britain’s financial expertise.<br />
Return to manufacturing<br />
The U.K. may not be the manufacturing<br />
powerhouse it once was, but when it comes<br />
to specialized areas like the aerospace and<br />
automotive sectors, Britain still punches<br />
significantly above its weight. Combine that<br />
with a pound falling against other currencies,<br />
and you have a golden opportunity for exports<br />
— with the added benefit of rebalancing a<br />
domestic economy that has become overly<br />
dependent on services.<br />
One significant challenge, though, is access<br />
to talent, particularly from the EU if the U.K.<br />
continues down the path toward a so-called<br />
hard Brexit. For local manufacturing to keep<br />
pace globally, a steady stream of highly<br />
qualified talent will be required, either trained<br />
locally or imported from elsewhere.<br />
Digital Britain<br />
The U.K. government is already promoting<br />
its Europe-leading tech sector, with<br />
investments announced to boost digital<br />
training and expand research into artificial<br />
intelligence and robotics. These sectors will<br />
only grow in prominence as all industries<br />
embrace digital advances demanded by 21st<br />
century consumers. And since much of this<br />
technological race is global (the United States<br />
and China are arguably larger markets than<br />
Europe), Britain’s departure from the EU will<br />
pose few obstacles to this digital push.<br />
Again, much will depend on keeping the local<br />
workforce trained in the latest skills if the U.K.<br />
is to take advantage of its current status as<br />
first among equals in Europe’s tech industry.<br />
That will take money. Lots and lots of money<br />
to educate the next generation of British<br />
workers that will come of age after Brexit.<br />
Underlying this discussion is one clear fact.<br />
Brexit — no matter if you voted Leave or<br />
Remain — will fundamentally alter the<br />
U.K.’s economy. And that offers a once-in-ageneration<br />
chance to reframe Britain’s future<br />
after arguably the most important political<br />
decision for Britain in the last 70 years. <strong>MBR</strong><br />
Credit: The Politico Global Policy Lab<br />
Digital skills,<br />
skills, skills<br />
The digital sector is one in which Britain<br />
undoubtedly leads the way in Europe.<br />
Whether in terms of venture capital<br />
invested or startups valued at more than a<br />
billion pounds, rivals like France, Germany<br />
and Sweden are green with envy.<br />
As Britain looks to a future beyond Brexit, it’s<br />
clear the country’s digital sector can’t stand<br />
still. That means both attracting foreign talent<br />
(both from the EU and farther afield), as well<br />
as training up locals in the technical skills<br />
required for a 21st-century economy.<br />
The situation in the U.K. is a mixed bag. The<br />
country has almost 1 million developers<br />
working across both tech and non-tech<br />
sectors, according to data compiled by Stack<br />
Overflow, an industry career website. That<br />
gives Britain one of the deepest benches of<br />
tech talent anywhere in the world and makes<br />
France and its 460,000 developers look paltry<br />
in comparison.<br />
But its position as a tech leader is by no<br />
means secure.<br />
More than 40 percent of job vacancies linked<br />
to so-called STEM (science, technology,<br />
engineering and mathematics) professions<br />
remain hard to fill, according to research by<br />
the U.K. government. And in London — by a<br />
long measure, the country’s tech capital —<br />
80 percent of local tech companies say skill<br />
shortages are their biggest barrier to growth,<br />
according to a survey by London First, a trade<br />
body.<br />
To ensure the success of the next generation<br />
of local digital companies in the wake of Brexit,<br />
it’s crucial that policymakers invest more in<br />
digital training and push forward with a visa<br />
program for highly-trained migrants (one<br />
already exists for non-EU workers) to ensure<br />
the steady flow of tech workers doesn’t dry<br />
up overnight. <strong>MBR</strong><br />
Credit The Politico Global Policy Lab<br />
46
POLITICO GLOBAL POLICY LAB<br />
Malta Business Review<br />
The pro-Brexit view<br />
As part of this chapter of POLITICO’s<br />
Global Policy Lab, we have laid out what<br />
Brexit means for the future of different<br />
parts of the U.K. economy. That has<br />
included delving deep into different<br />
sectors like trade, financial services,<br />
manufacturing and tech.<br />
As part of our final newsletter, we wanted<br />
to outline — from the point of view of pro-<br />
Brexit economists, business people and<br />
policymakers — what the future may look like<br />
as the U.K. moves swiftly toward the EU door.<br />
Gerard Lyons chief economic adviser to Policy Exchange<br />
Few have been more bullish on Brexit than<br />
Roger Bootle, managing director of Capital<br />
Economics, a research consultancy. Since last<br />
year’s referendum, Bootle has stressed that<br />
the massive expansion of Britain’s trade with<br />
non-EU countries has far outmatched (at least<br />
in yearly growth rates) the country’s links with<br />
Europe.<br />
Such fast-growing global connections, as well<br />
as the U.K.’s ability to nimbly sign trade deals<br />
with these countries, should give Britain an<br />
advantage over the more sluggish EU. “This<br />
is the Great Escape,” Bootle told a London<br />
audience earlier this year. “We’re going to do<br />
extremely well.”<br />
Gerard Lyons, chief economic adviser to Policy<br />
Exchange, a U.K. think tank, also has been a<br />
vocal advocate for a so-called hard Brexit.<br />
In his view, the U.K. government has been<br />
right to declare it will leave both the single<br />
market and customs union after Brexit. Now,<br />
he advocates that the U.K. should offer two<br />
options to the EU: Either carry on under the<br />
existing tariff-free arrangement or fall back on<br />
WTO rules.<br />
And if it’s the latter, politely tell the EU that if<br />
imposes WTO tariffs on Britain, then the U.K.<br />
will do the same to Europe. Call it the Teddy<br />
Roosevelt school of Brexit: speak softly (about<br />
a trade deal), but carry a big stick. <strong>MBR</strong><br />
Credit: The Politico Global Policy Lab<br />
BREXIT: MEPS<br />
CONCERNED OVER<br />
UK GOVERNMENT<br />
PRIORITIES<br />
• Hardest part of Brexit negotiations yet<br />
to come<br />
• UK government should not take Brexit<br />
transition deal for granted<br />
• MEPs welcome steps towards more EU<br />
defence cooperation<br />
MEPs acknowledge that progress has been<br />
made in Brexit negotiations, but stress that<br />
the hardest part of the talks is yet to come<br />
In a debate with European Council President<br />
Donald Tusk and Commission President Jean-<br />
Claude Juncker on the 14-15 December EU<br />
summit conclusions, MEPs cautioned the UK<br />
government not to take a Brexit transition<br />
deal for granted, and highlighted the need to<br />
formalise the withdrawal agreement as fast as<br />
possible.<br />
They also called on the UK government to lay<br />
out clearly its vision for the country’s desired<br />
future relationship with the EU, avoiding<br />
apparently celebrated priorities such as the<br />
colour of passports, which it was always free<br />
to choose. Some MEPs made it clear that no<br />
status outside the EU ever be as good as full<br />
EU membership.<br />
Others stressed that the EU-UK negotiations<br />
are bound to be tough, but emphasised<br />
that this is because all parties involved<br />
are trying to achieve the best solutions for<br />
citizens. Parliament’s Brexit coordinator<br />
Guy Verhofstadt underlined the need for<br />
guarantees regarding residence application<br />
procedures for EU citizens wishing to live in<br />
the UK in the future, stressing that the new<br />
residence status proposed by the UK should<br />
not come into force until the end of the<br />
transition period.<br />
European Council President Donald Tusk<br />
MEPs also welcomed the concrete steps<br />
recently taken towards more defence<br />
cooperation among EU countries, stressed the<br />
need to reform the eurozone, and called for<br />
more EU-wide measures to tackle migration<br />
challenges and youth unemployment. <strong>MBR</strong><br />
Credit The Politico Global Policy Lab<br />
Commission President Jean-Claude Juncker<br />
BREXIT 360°<br />
EU TOUGHENS ITS TRANSITIONS STANCE<br />
The FT reports that revised EU directives<br />
drawn up by EU member countries for the<br />
bloc’s chief negotiator Michel Barnier seek<br />
to extend free movement rights and a special<br />
status to all EU citizens arriving before the<br />
final day of the transition. POLITICO also<br />
verified the report.<br />
UK PUSHES BACK ON FRENCH BORDER<br />
DEMANDS<br />
Theresa May’s spokesman pushed back at<br />
reports that French President Emmanuel<br />
Macron will demand the U.K. pay more and<br />
take more asylum seekers in return for his<br />
country’s help at the Calais border. “This is<br />
an agreement [Le Touquet] which has served<br />
both sides well since its inception,” he said,<br />
Reuters reports. “I would point out the fact<br />
that we have provided help already such<br />
as through the provision of extra security<br />
fencing.”<br />
JOHNSON ADMITS MISTAKE IN £350M<br />
BREXIT CLAIM, BUT NOT HOW YOU THINK<br />
U.K. Foreign Secretary and Brexiteer Boris<br />
Johnson doubled down on the Leave<br />
campaign’s claim that Britain sends £350<br />
million a week to the EU, which it should<br />
spend on public services instead. “There was<br />
an error on the side of the bus,” he told the<br />
Guardian. “We grossly underestimated the<br />
sum over which we would be able to take<br />
back control.”<br />
CHANGING ROLES<br />
Anton Spisak is now senior policy adviser at<br />
the Department for Exiting the EU, arriving<br />
from the Institute for Government. <strong>MBR</strong><br />
Credit The Politico Global Policy Lab<br />
www.maltabusinessreview.net<br />
47
Malta Business Review<br />
ASSET MANAGEMENT<br />
Malta Institute of<br />
Accountants Conference<br />
To Tackle 4th Anti-Money<br />
Laundering Directive<br />
The Malta Institute of Accountants will be organising<br />
a conference about the recently enacted ‘Anti-Money<br />
Laundering Directive’.<br />
The European Union’s 4th Anti-Money<br />
Laundering Directive includes some<br />
fundamental changes to the anti-money<br />
laundering procedures, including changes to<br />
customer due diligence, a central register for<br />
beneficial owners, a focus on the risk based<br />
procedure and other changes.<br />
Money laundering and terrorist financing<br />
can threaten international economic stability.<br />
Combatting fraud, corruption and money<br />
laundering must be a joint effort by all<br />
relevant parties, including executives, the<br />
accountancy profession, regulators, standard<br />
setters and the financial sector.<br />
The Malta Institute of Accountants believes<br />
that these issues should be addressed<br />
immediately, with the ultimate scope of<br />
promoting financial integrity and growth for<br />
the benefit of all.<br />
The conference will be bringing together<br />
leading experts to provide the latest information<br />
on the current anti-money laundering and<br />
counter terrorist financing developments and<br />
requirements. These include Keynote speakers<br />
include Dr Manfred Galdes (ARQ Group Malta),<br />
Dr Ian Gauci (GTG Advocates), Dr Rakele Gauci<br />
(BDO Malta) Dr Alex Mangion (FIAU), Dr<br />
Anthony Cremona (Ganado Advocates) and<br />
other experts in the field.<br />
Sessions and a panel discussion will give<br />
first-hand knowledge discussing topics such<br />
as changes brought about by the 4th Anti-<br />
Money Laundering Directive, the upcoming<br />
Moneyval inspection, the Beneficial<br />
Ownership Register, and the interaction of<br />
GDPR and Blockchain on AML. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
48
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Malta Business Review<br />
HIGHER EDUCATION<br />
Launch of the Multiple Higher<br />
Educational Institutions<br />
Masters in Entrepreneurship (MHEI-ME) on-line programme.<br />
Representatives of the HEI consortium at the press conference. From left to right:- Ms. Lilla Mária Aldorfainé Czabadai and Dr. Gyorgy Neszmelyi on<br />
behalf of Szent István University, Mr. Stephen P. D’Alessandro on behalf of Advenio eAcademy, Prof. Olena Cherniavska on behalf of Poltava University of<br />
Economics and Trade, Prof. Jenny Pange on behalf of University of Ioannina and Prof. Radovan Madlenak on behalf of University of Žilina.<br />
Recently a consortium of six<br />
European higher educational<br />
institutions, addressed a<br />
Media Conference held at the Hotel<br />
Kennedy Nova in Gzira to launch<br />
an innovative on-line programme<br />
which is certified by the National<br />
Commission for Further & Higher<br />
Education in Malta, the NCFHE, and<br />
is co-funded by Erasmus+.<br />
This is an eighteen month on-line 90 ECTS<br />
Credits Level 7 Masters programme led by<br />
Advenio eAcademy with the participation<br />
of another five European HEIs including the<br />
University of Ioannina – Greece, Szent István<br />
University – Hungary, University of Bari Aldo<br />
Moro - Italy, University of Žilina - Slovakia,<br />
and Poltava University of Economics & Trade<br />
- Ukraine. Each of the representatives of<br />
the HEIs spoke briefly on the motivation of<br />
their Universities to join the project which<br />
sought to identify and develop best practice<br />
in on-line learning at post graduate level for<br />
entrepreneurs.<br />
In addressing the Media Conference,<br />
Mr. Stephen D’Alessandro, director of<br />
Advenio eAcademy the lead partner in<br />
the consortium, spoke about the shared<br />
objectives of the consortium to develop and<br />
enhance best practices in on-line graduate<br />
education. He explained that the MHEI-ME<br />
was an innovative programme in many ways,<br />
primarily because it:-<br />
• is the fruit of collaboration over the<br />
past three years between six European<br />
Higher Educational Institutions;<br />
• is an on-line course designed as a holistic<br />
programme, delivered in English and<br />
integrating six foundation subjects and<br />
three specialist subjects, an internship<br />
module and a business plan module;<br />
• provides a combination of self-learning<br />
and collaborative learning activities<br />
designed to meet the needs of<br />
international graduate entrepreneurs<br />
who require post graduate education<br />
which will give them a competitive<br />
advantage in leading their SME<br />
organisations;<br />
• is an on-line course certified in Malta<br />
by the NCFHE providing students with<br />
a certainty on the validity of the ECTS<br />
accreditation at Masters level;<br />
Mr. D’Alessandro spoke about the<br />
opportunities for continued development<br />
The flags of all Partner Institutes that are<br />
collaborating in this Erasmus+ project and the<br />
Official Erasmus+ MHEI-ME Project Leaflets<br />
which the partner HEIs envisage as this project<br />
could prove to be the start of a major initiative<br />
to provide cross border quality graduate<br />
education to entrepreneurs. This would<br />
highlight Malta’s role as an international<br />
knowledge hub.<br />
Mr. D’Alessandro thanked the GRTU Chamber<br />
of SMEs and the Malta Employers’ Association<br />
for their support and encouragement<br />
reflected by their presence at the launch of<br />
an activity which should be of direct benefit<br />
to their members.<br />
The MHEI-ME is an Erasmus+ co-funded project<br />
reflecting the EU recognition of the initiative.<br />
This co-funding also provides for granting of<br />
scholarships to students on the first intake<br />
commencing in April 2018. Applications for<br />
Intake 1 are now open to entrepreneurs in<br />
possession of a first degree and direct experience<br />
in the SME sector can apply. For further details<br />
contact admin@aea.academy <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
50
Malta Business Review<br />
SOFTSKILLS<br />
Leading Brand Dean Gera Chooses MISCO for Its Staff Development<br />
“This was the first time that our company<br />
engaged in something unrelated to hair and<br />
we are proud that together with MISCO,<br />
we set on a path towards a continuous<br />
employee development programme for<br />
all our people at Dean Gera. We have<br />
undertaken this development course to<br />
make sure that our team is equipped with<br />
personal skills and competencies to help us<br />
take the brand to the next level.”<br />
This was stated by Dean Gera at the team’s<br />
graduation event during which thirteen of<br />
the company’s managers were presented<br />
with their certificates after achieving their<br />
MISCO Level 5 Award in Leadership and<br />
Management qualification. The presentation<br />
was held at the Corinthia Palace Hotel and<br />
Spa in Attard and Dean Gera was one of the<br />
certificate recipients as he, too, followed<br />
the 42 hour programme and obtained the<br />
qualification.<br />
In his speech at the event, Dean Gera added,<br />
“Following our completion of this course,<br />
I am motivated to invest further in similar<br />
training courses for staff at all levels and build<br />
a stronger relationship with MISCO.”<br />
Ritienne Xerri, Director of Training and<br />
Development at MISCO, explained how the<br />
Level 5 Award in Leadership and Management<br />
is one of MISCO’s home-grown qualifications,<br />
launched for the first time in April of last<br />
year. “The Level 5 Award in Leadership and<br />
Management is spread over two months and<br />
appeals to aspiring and practising supervisors,<br />
team leaders and managers,” she said.<br />
“Following this programme, Dean Gera’s<br />
managers are now in a position to assess their<br />
own knowledge, skills and personal behaviour<br />
and their effect on their own managerial<br />
ability, can identify areas for personal<br />
development and can plan and set priorities<br />
for future development. They can also build<br />
stronger relationships with people and review<br />
effectiveness of their own performance to<br />
meet their organisation’s values and goals.”<br />
Ritienne Xerri added that “by having our very<br />
own home-grown qualifications, we can offer<br />
courses that focus on close collaboration<br />
between trainer and participants, based on<br />
individual customised practical attention<br />
and leading to recognized qualifications.<br />
There exists a very strong demand for<br />
accredited courses that are more localized<br />
and that take local issues and considerations<br />
into consideration and with our own Level<br />
5 Accreditation, we were in a position to<br />
explore the very unique requirements of<br />
an organisation like Dean Gera and offer it<br />
a customised leadership programme that<br />
meets its unique requirements through an<br />
assisted and personalised approach.”<br />
One of Dean Gera’s managers, Terri-Ann<br />
Taliana, delivered a short but moving speech<br />
thanking the company who through MISCO<br />
chose to give its employees “the opportunity<br />
to learn, grow and improve ourselves.”<br />
“I was the fifth employee to join Dean Gera<br />
seven years ago and today I consider myself<br />
very lucky to be part of this amazing team<br />
because every day I go back home full of<br />
positive energy wanting to work harder and<br />
be better in what I do. I remember the start<br />
was a difficult one for us but Dean used to<br />
MISCO - Dean Gera award presentation<br />
be so positive and always encouraged us to<br />
believe in his dream. Today, as I look around<br />
me and realise I’m part of a beautiful and<br />
growing family of 45 people, I can proudly<br />
say how right he was. We all look at Dean as a<br />
man with all the talent and skills a true leader<br />
requires and we are grateful for giving us<br />
the opportunity not just to do beautiful hair,<br />
but to also grow personally and within the<br />
company,” said Terri-Ann Taliana.<br />
“I was the fifth employee to<br />
join Dean Gera seven years<br />
ago and today I consider<br />
myself very lucky to be part<br />
of this amazing team because<br />
every day I go back home full<br />
of positive energy wanting to<br />
work harder and be better in<br />
what I do."<br />
The Dean Gera brand was launched in 2007<br />
with one salon at the Radisson Blu Hotel. For<br />
the next three years Dean focused on building<br />
a strong reputation and client base. Successful<br />
results led to the opening of two new salons<br />
at the Corinthia St George’s Bay and the<br />
Corinthia Palace Hotel and Spa in Attard<br />
resulting in the incorporation of the Dean<br />
Gera company in 2010. Currently operating<br />
through six salons, Dean Gera is considered<br />
an industry leader and innovator. <strong>MBR</strong><br />
Credit: Corporate Identities<br />
52
APPOINTMENT<br />
Malta Business Review<br />
Mark Anthony<br />
Camilleri<br />
nominated as a<br />
member in the<br />
Global Reporting<br />
Initiative’s<br />
Stakeholder<br />
Council<br />
Dr Mark Anthony<br />
Camilleri shall be<br />
representing Europe<br />
and Asia’s CIS region.<br />
University of Malta's resident academic,<br />
Dr Mark Anthony Camilleri has recently<br />
been appointed as a member in the Global<br />
Reporting Initiative’s Stakeholder Council,<br />
where he will be representing the European<br />
civil society organisations.<br />
The Global Reporting Initiative (GRI) is<br />
an international, independent standards<br />
organisation that helps businesses and<br />
governments (worldwide) understand<br />
and communicate their impact on critical<br />
sustainability issues, including; climate<br />
change, labour rights, governance and<br />
social well-being. The GRI's reporting<br />
framework has standardised and quantified<br />
the environmental, social and governance<br />
disclosures in the corporate reporting of large<br />
undertakings.<br />
The Stakeholder Council membership is<br />
diverse, and is drawn from all United Nationsdefined<br />
regions: Africa, Asia Pacific/Oceania,<br />
Latin America/Caribbean, North America/<br />
Europe/CIS and West Asia. Its members<br />
represent core constituencies in GRI’s<br />
network: Business, Civil Society Organisations,<br />
Investment Institutions, Labour and<br />
Mediating Institutions. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
EDITOR’S<br />
Note<br />
Mark Anthony Camilleri Ph.D. (Edinburgh), is the<br />
author of 'Travel Marketing, Tourism Economics<br />
and the Airline Product: An Introduction to<br />
Theory and Practice'. Springer, Milan, Italy. http://<br />
www.springer.com/us/book/9783319498485;<br />
Author of 'Corporate Sustainability, Social<br />
Responsibility and Environmental Management:<br />
An Introduction to Theory and Practice with Case<br />
Studies'. Springer, Heidelberg, Germany. http://<br />
www.springer.com/us/book/9783319468488;<br />
Editor-in-Chief of 'CSR 2.0 and the New Era of<br />
Corporate Citizenship'. IGI Global, Hershey, USA.<br />
ISBN13: 9781522518426 DOI: 10.4018/978-1-<br />
5225-1842-6 http://www.igi-global.com/book/csrnew-era-corporate-citizenship/166426<br />
(Indexed in<br />
SCOPUS); He is also resident Academic Lecturer<br />
Department of Corporate Communication Faculty<br />
of Media & Knowledge Sciences<br />
University of Malta<br />
NEW VAT RULES FOR<br />
THE GAMING SECTOR<br />
New VAT Guidelines became effective as of<br />
1 January 2018. The Guidelines list gaming<br />
services which are to be considered as ‘exempt<br />
without credit’ supplies in terms of Item 9 of the<br />
Fifth Schedule to the VAT Act. As from 1 January<br />
2018, gaming services which are not included in<br />
this list are considered as ‘taxable supplies’ and<br />
no longer ‘exempt without credit’ supplies.<br />
The list of ‘exempt without credit gaming services’<br />
has been narrowed down to the following:<br />
• “The provision of any facilities for the placing<br />
of bets and wagers, including the services<br />
of book-makers, betting exchanges and any<br />
equivalent facilities. The placing of bets and<br />
wagers refers to gambling on the outcome<br />
of an event, which outcome is unknown at<br />
the time of the placing of the bet or wager.<br />
The term ‘event’ includes but is not limited<br />
to: a sporting event, both real life or virtual;<br />
a competition; a lottery; the performance of<br />
an index; and a natural phenomenon. For<br />
the purposes of this guideline, ‘placing of<br />
bets and wagers’ shall exclude gambling on<br />
the outcome of (a) casino-type table games<br />
such as blackjack, poker and roulette: and<br />
(b) any games of chance, the outcome of<br />
which is determined by random generator.<br />
• The granting of the right to participate in<br />
lotto or lottery, including Grand Lottery,<br />
Super 5, scratch cards, keno and any other<br />
lottery-type games;<br />
• The granting of the right to participate in a<br />
bingo game;<br />
• The provision to players of devices or<br />
equivalent for the playing of casino-type<br />
games of chance, the outcome of which<br />
is determined by random generator,<br />
including tables for the playing of roulette,<br />
blackjack, baccarat, poker when played<br />
against the house, and slot machines. The<br />
terms “devices or equipment” refers to<br />
games tables, machines and other similar<br />
object. For the avoidance of doubt, “devices<br />
or equipment” excludes “amusement<br />
machines” as defined in Chapter 4<strong>38</strong> of<br />
the Laws of Malta, and “remote gaming<br />
equipment” as defined in S.L. 4<strong>38</strong>.04; and<br />
• Supplies which are strictly required, related<br />
and essential to, and which form part of an<br />
underlying gambling or betting transaction<br />
falling within paragraphs (i) – (iv) above, as<br />
shall from time to time be determined by<br />
the MGA.”<br />
This essentially means that gambling operators<br />
which are currently registered under article 12 and<br />
which as from 1 January 2018 offer services other<br />
than services listed above, have an obligation to<br />
change their VAT registration to an article 10 VAT<br />
registration. Gambling companies with an article<br />
10 VAT registration would have a right to claim<br />
input VAT. Gambling companies providing both<br />
services which in Malta are considered as taxable<br />
and exempt (as per list above) would be able to<br />
claim input VAT on the basis of partial attribution.<br />
• In all other cases, the consideration shall<br />
be total stakes/bets placed by the players<br />
(including bets placed using bonus credits)<br />
less the winnings and other amounts paid<br />
out to the players in connection with the<br />
bet (including bonus credit comprised<br />
within the bets placed). The consideration<br />
shall be deemed to be inclusive of VAT.<br />
These guidelines together with the<br />
announcement of VAT Grouping in the<br />
Budget 2018 have an impact on how Malta<br />
based gaming businesses are structured.<br />
We, therefore, suggest that you contact us<br />
at your convenience to review your current<br />
structure and assess what changes if any<br />
might be necessary or desirable. <strong>MBR</strong><br />
Credit: WH Partners Malta<br />
For more information contact gaming or tax teams at:<br />
gaming@whpartners.eu or tax@whpartners.eu.<br />
www.maltabusinessreview.net<br />
53
Malta Business Review<br />
BUILDING AND CONSTRUCTION<br />
IF YOU THINK IT’S EXPENSIVE TO HIRE A<br />
PROFESSIONAL, WAIT UNTIL YOU HIRE AN AMATEUR<br />
Over the years, I have heard this quote from time to time, but<br />
I never thought too much about it until I became President<br />
of the Malta Waterproofing and Resin Flooring Association.<br />
By Antoine Bonello<br />
This simple phrase applies also well to the<br />
waterproofing business. If you have doubts it’s<br />
simply because you have not yet experienced<br />
disaster prone persons.<br />
Many of us do not take notice of this simple<br />
advice until it’s too late. Oddly enough, the<br />
statement originates from a man named<br />
Paul Neil ”Red” Adair, an American legendary<br />
oil well firefighter who pioneered the highly<br />
specialised profession of extinguishing and<br />
capping oil well blowouts. He is known for<br />
extinguishing the oil well fires set by Saddam<br />
Hussein in Kuwait during the Gulf War in 1991.<br />
He is an expert in his field and set his price<br />
accordingly. He understood that his knowledge<br />
and experience had a value that would actually<br />
save someone a lot of money if they would<br />
allow him to do the job right the first time.<br />
For many people, choosing the right contractor<br />
to do waterproofing works is a daunting task.<br />
In fact, hiring a contractor for any project strikes<br />
fear in the hearts of most people because they<br />
have either had a bad experience personally, or<br />
heard a horror story about a contractor from a<br />
friend or acquaintance.<br />
Every now and then we read on the newspaper<br />
about individuals or companies “ripping off”<br />
unsuspecting customers by not showing up<br />
after the deposit is paid, or by doing bad works.<br />
Many discovered that their roof still leaked<br />
when it rained and to add to the frustration,<br />
their phone calls and complains were either<br />
ignored or refused to shoulder the blame. In<br />
other cases these conmen switch to a new<br />
mobile phone number and disappear when<br />
threatened with legal procedures or when<br />
someone finds out about their fake “guarantee<br />
certificates” containing no company or<br />
personal details.<br />
The result if you are lucky enough to eventually<br />
trace the guys is an endless court case that will<br />
eventually take years and prove fruitless.<br />
Everyone wants a good deal and to feel like they<br />
kept themselves from being taken advantage<br />
of, but quite often this approach can backfire<br />
on you, if you are not careful. Most people don’t<br />
value what they don’t understand, so they set<br />
their own “internal” price and find someone<br />
inexperienced to match it. Unfortunately, this<br />
can be a very costly decision.<br />
How to choose between different contractors?<br />
Once you have decided that you will entrust<br />
your waterproofing works to a roofer, you will<br />
then have to decide which the ideal company<br />
for the Job is. The following points will help you<br />
to set out your priorities right<br />
• Many times we base our conclusion<br />
on price. In most cases cheap price tag<br />
means only poor quality materials and<br />
works. Do not fall for the cheap price<br />
sham.<br />
• More than often we encounter installer<br />
who offer us a one solution fits all and<br />
pretend to solve all your problems by<br />
hiding them under a bitumen carpet<br />
membrane that creates heat intake and<br />
eventually opens from seams due to<br />
concrete expansions. Do not implement<br />
old type materials they are simply not up<br />
to the job anymore.<br />
• Traceability this is very important factor.<br />
Always make sure that the person or<br />
company you are dealing with has a<br />
fixed showroom or office address, a<br />
valid VAT number and registered with<br />
the MSFA.<br />
• Always make sure to be given in writing<br />
the proposed modalities of works and<br />
how the materials will be applied, their<br />
consumption and product data sheets.<br />
Products must be certified to withstand<br />
UV rays, Traffic and have the right<br />
elasticity.<br />
• Last and not least verity that the person<br />
you are dealing with is a Member of<br />
the Malta Professional Waterproofing<br />
and Resin Flooring Association and<br />
Waterproofing with Thermal insuation membrane that<br />
reduces 90% of heat intake<br />
A good surface preparation is vital to any waterproofing system<br />
54<br />
Waterproofing of St George parish church with<br />
breadable elastic UV resistant materials made from<br />
selected resins and fibre glass
BUILDING AND CONSTRUCTION<br />
Malta Business Review<br />
Certified Installers Card<br />
make sure that he is in possession a<br />
valid Association’s Installers card. All<br />
members of the MPWRFA are certified<br />
by the association and work according<br />
to the trade.<br />
If you observe the above simple rules the list<br />
of contenders is reduced drastically and the<br />
chances of commissioning the right people<br />
becomes more easily. Over 80% of building<br />
damages originates from water intake.<br />
Sometimes bad waterproofing applications<br />
can create more damages than they can<br />
prevent. Water problems are aggressive and<br />
progressive; we know that a water problem<br />
that is not taken care of quickly can lead to<br />
bigger problems. Water damage remediation<br />
can be a long and tiresome process, especially<br />
when you start taking advices from unqualified<br />
personnel who recommend you senseless<br />
solutions just to sell you their product.<br />
The months of January and February are<br />
associated with rain, yet many installers do not<br />
know that exist particular materials that can be<br />
applied on damp or wet surfaces when doing<br />
waterproofing interventions at this time of the<br />
year. These materials are breathable and allow<br />
water in the form of vapours to pass freely.<br />
Application of non-breathable materials on<br />
wet or damp surfaces can lead to a series of<br />
other unwanted situations. The trapped water<br />
penetrates inside the building leading to mould<br />
and structural damage. Also with the advent of<br />
spring combined with the rising temperatures<br />
forces the trapped humidity to become vapour<br />
that is resilient enough to detach all the carried<br />
out waterproofing works. When the lack of<br />
knowledge, cheap materials and poor labour has<br />
failed you so many times, it is then when you start<br />
realising that you need professional help and feel<br />
a growing need to hire a qualified expert, to redo<br />
the works from scratch even if this means paying<br />
for the same works twice. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
The Malta Waterproofing and Resin Flooring<br />
Association provide technical knowledge and<br />
professional formation to all Maltese installers<br />
who wish to improve their workmanship or<br />
start a carrier in the waterproofing business.<br />
The Association also assists its members by<br />
providing the services of a profession advisor<br />
when facing challenging situations or other<br />
difficulties at work. The Association also<br />
provides its qualified members the Certified<br />
Installers Card. This is done to reassure the<br />
general public that this particular person<br />
is able to carry out the requested job at<br />
its best. All this is being made possible<br />
thanks to the Resin and Membrane Centre,<br />
The Italian waterproofing Association<br />
and NAICI International Academy. For<br />
further information with regards the Malta<br />
Professional Waterproofing and Resin<br />
Flooring Association visit our website on<br />
www.maltawaterproofing.com or call on<br />
27477647.<br />
www.maltabusinessreview.net<br />
55
Malta Business Review<br />
MEPS CALL ON EUROPEAN COMMISSION TO PROTECT INVESTIGATIVE<br />
JOURNALISTS AND STAND FOR MEDIA FREEDOM<br />
MEPs David Casa (EPP), Ana Gomes<br />
(S&D), Monica Macovei (ECR), Maite<br />
Pagazaurtundúa (ALDE) Stelios Kouloglou<br />
(GUE) and Benedek Jávor (Greens) have<br />
joined forces to push for EU legislation<br />
that will address and end “SLAPPs” -<br />
lawsuits intended to intimidate and<br />
silence investigative journalists and<br />
independent media by burdening them<br />
with exorbitant legal expenses until they<br />
abandon their opposition. According to<br />
the MEPs, the practice is abusive, poses a<br />
threat to media freedom and has no place<br />
in the European Union.<br />
SLAPP was used, for instance, against<br />
investigative journalist Daphne Caruana Galizia<br />
and is now being used against Maltese media<br />
houses by firms associated with government<br />
corruption and the Panama Papers scandal<br />
that are threatening legal action in the United<br />
States. David Casa, Ana Gomes, Monica<br />
Macovei, Maite Pagazaurtundúa, Stelios<br />
Kouloglou and Benedek Jávor stated:<br />
“In Malta we have seen that firms like Pilatus<br />
Bank and Henley & Partners that employ<br />
these practices, using American litigation,<br />
have succeeded in having stories altered or<br />
deleted completely from online archives. And<br />
investigative journalists are prevented from<br />
reporting further on corrupt practices out of<br />
fear of further legal action. But this is not just<br />
a Maltese problem. In the UK, Appleby, the<br />
firm associated with the Paradise Papers, is<br />
using similar tactics against the Guardian and<br />
the BBC.<br />
The cross-border nature of investigative<br />
journalism as well as the tendency to pursue<br />
legal action in jurisdictions outside the EU<br />
that only have a tenuous connection with the<br />
parties justifies and requires an EU response”.<br />
The MEPs are calling on EU Commissioner<br />
Frans Timmermans to propose an EU Anti-<br />
SLAPP Directive that will include:<br />
• The ability for investigative journalists<br />
and independent media to request that<br />
vexatious lawsuits in the EU be expediently<br />
dismissed and claim compensation;<br />
• The establishment of punitive fines on<br />
firms pursuing these practices when<br />
recourse is made to jurisdictions outside<br />
the EU;<br />
• The setting up of a SLAPP fund to support<br />
investigative journalists and independent<br />
media that choose to resist malicious<br />
attempts to silence them and to assist in<br />
the recovery of funds due to them;<br />
• The setting-up of an EU register that<br />
names and shames firms that pursue<br />
these abusive practices.<br />
“We are committed to the protection of<br />
investigative journalists and media freedom<br />
across the EU and will pursue this issue until<br />
Anti-SLAPP EU legislation is in place”, the<br />
MEPs stated.<br />
Thomas Gibson from the Committee to<br />
Protect Journalists stated: “SLAPP is a<br />
serious threat to journalism and media<br />
freedom. These sums of money are in no way<br />
proportionate. Independent journalists in<br />
Malta already face enormous challenges and<br />
restrictions. Critical journalism must not be<br />
stifled. In addition to pushing for full justice<br />
of the murder of Daphne Caruana Galizia,<br />
the Commission needs to address the climate<br />
in which investigative journalists work in the<br />
country.”<br />
Jodie Ginsberg, CEO of Index on Censorship,<br />
said: “Having a media that is free to investigate<br />
corruption and abuse of power - and free to<br />
publish the results of those investigations - is<br />
fundamental to democracy. These vexatious<br />
law suits - deliberately aimed at preventing<br />
journalists from carrying out such work - must<br />
be stopped.” <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
RECORD BREAKING €2 MILLION WON IN MALTCO U*BET HORSE RACING!<br />
During the last few hours of 2017 one<br />
lucky punter will be ending this year<br />
and starting the New Year with a big<br />
bang and more than 2/Two Million<br />
euros in his pocket.<br />
The winning ticket was played on the V75<br />
jackpot organised by ATG, the ticket was<br />
bought from a Maltco Lotteries point of<br />
sale in St. Julian’s. Top winning ticket is of<br />
€2,111,973, additionally three other winning<br />
tickets above €8,500 each were also won.<br />
First comments from the St. Julian’s agent<br />
were that he was very happy for the luck of his<br />
punter, he also said that U*BET Horseracing<br />
betting has become more popular amongst<br />
U*BET players leaving lots of satisfied winners.<br />
U*BET offers betting on British, Irish, South<br />
African as well as Swedish Horse Racing.<br />
Specifically Swedish Horse Racing is offered<br />
by ATG in the Swedish, Maltese market and<br />
beyond. By forming part of this growing ATG<br />
network, U*BET horse racing customers in<br />
Malta participate in a pool worth millions<br />
of Euro! When there are Jackpots, the pool<br />
increases even more!<br />
U*BET ATG Horse Racing has something for<br />
everyone every single day of the week; from<br />
horse racing experts to people who don’t<br />
have the time or expertise to sort through<br />
the information available, as well as everyone<br />
else in between. When playing V BETS, the<br />
player has to predict the winning horses in a<br />
number of races, from four races in the V4<br />
bet to seven races in the V75 bet. Moreover,<br />
due to an innovative feature of the game<br />
called Harry Boy playing V Bets is accessible<br />
to everyone, even those who aren’t familiar<br />
with horse racings.<br />
Maltco Lotteries augurs the punter of this<br />
record breaking Horse Racing winning over<br />
€2Million and takes this opportunity to<br />
wish all its players the best throughout the<br />
coming year. <strong>MBR</strong><br />
For further information email info@maltco.net,<br />
visit the Maltco website www.maltco.com or call<br />
2<strong>38</strong>8 3000.<br />
ABOUT MALTCO<br />
MALTCO Lotteries offers a comprehensive<br />
portfolio of entertaining games of chance and<br />
skill based on Responsible Gaming Principles<br />
that makes a major contribution to the social<br />
and economic development of the Maltese<br />
Islands. The company is one of the major<br />
contributors towards the Responsible Gaming<br />
Fund administered by the Government of<br />
Malta. MALTCO operates a comprehensive<br />
training programme for agents and their<br />
assistants in recognition of their channel<br />
partnership. The company supports many<br />
good causes and sponsors several local sports.<br />
All rights reserved - Copyright 2018<br />
56
100 MOST CREATIVE PEOPLE IN BUSINESS<br />
Malta Business Review<br />
100 Most Creative People in Business<br />
F<br />
ast Company, the leading<br />
financial magazine in USA,<br />
released the list of the 100 Most<br />
Creative People in Business in China<br />
2017. As the co-founder of iExec, Dr.<br />
Haiwu He made it in this top 100 .<br />
Dr. Haiwu He received his master's degree<br />
and doctorate from the French National<br />
University of Lille in 2002 and 2005, and<br />
completed his postdoctoral research at<br />
the Paris XI University in 2007. His research<br />
focuses on peer-to-peer distributed systems,<br />
cloud computing and big data, with more<br />
than 30 journal and conference papers<br />
published. In 2015, Haiwu came back to China<br />
with several advanced technologies in cloud<br />
computing. He hopes to become a pioneer<br />
in the application and development of these<br />
technology in the blockchain industry.<br />
Fast Company launched its annual China's<br />
creative people list in 2014, to honor an<br />
influential and diverse group of leading<br />
thinkers around the globe. Haiwu received his<br />
award in December 2017 for his “commitment<br />
to build a cloud platform with blockchain and<br />
share the global idle computing power”.<br />
iExec, which he cofounded, built a virtual global<br />
decentralized cloud computing infrastructure<br />
based on the Ethereum blockchain, enabling<br />
global computing integration and providing<br />
idle computing capacity to customers in<br />
need. At the same time, the heat generated<br />
by the computing facilities distributed in<br />
strategic places can be put to a plethora of<br />
different uses – such as heating buildings. The<br />
technology will bring about a new revolution<br />
in traditional computing.<br />
The 2017 China list also includes NetEase's<br />
founder Ding Lei, BYD's founder Wang<br />
Chuanfu, Baidu's COO Lu Qi, and the<br />
mathematician Qiu Chengtong. The 100<br />
winners, no matter what industry they're in,<br />
are all building game-changing products in<br />
their field and showed advanced business<br />
best practices. <strong>MBR</strong><br />
Credit: Agence Anonyme Paris A2<br />
Report by the Auditor General on the Ministry for Finance:<br />
An analysis on revenue collection<br />
Auditor General Charles Deguara presented<br />
the National Audit Office (NAO) report<br />
entitled ‘Ministry for Finance: An Analysis<br />
on Revenue Collection’ to the Speaker of the<br />
House of Representatives.<br />
The scope of this analysis, carried out by<br />
the Financial and Compliance Section, was<br />
to collate and assess the revenue collected<br />
during 2016 with respect to the three main<br />
revenue-generating departments within<br />
the Ministry for Finance, namely the Inland<br />
Revenue Department (IRD), including the<br />
Capital Transfer Duty, the Value Added Tax<br />
(VAT) Department. and the Department of<br />
Customs (DOC). The NAO also enquired on<br />
the level of enforcement procedures in place<br />
in relation to the collection of revenue, as well<br />
as the status of the integration between these<br />
three departments, necessary to strengthen<br />
and consolidate the Maltese fiscal structure.<br />
This task was conducted through detailed<br />
research, meetings and analysis, amd where<br />
possible, of figures and information provided<br />
through replies to various questionnaires.<br />
The five-year analysis conducted by the NAO<br />
indicated a €329.5 million increase in absolute<br />
terms in income tax over this period, with the<br />
highest spikes in capital gains tax for 2014<br />
(25%), provisional tax in 2015 (21%) and duty<br />
on documents and transfers in 2015 (29%). A<br />
steady upward trend in VAT income was also<br />
noted since 2012, with a total increase of €191<br />
million. With regards to the DOC, a €124.1<br />
million increase in income was reported with<br />
particular increases in 2014 and 2016.<br />
The most common enforcement tool used by<br />
the IRD was remission of interest agreements<br />
in relation to arrears of company tax and tax<br />
due by individuals, which contributed to the<br />
collection of circa €4 million by the end of May<br />
2017. Similarly, the VAT Department entered<br />
into remission agreements, generating €3<br />
million. The DOC handled various criminal<br />
and civil court cases, besides issuing letters<br />
to prosecute, seizure notes, and out of court<br />
settlements.<br />
The NAO felt it pertinent to reproduce a<br />
number of comments which were forwarded<br />
in relation to the departments’ respective<br />
staffing requirements, and recommends that<br />
due attention be given to such requests.<br />
This report also outlines the various measures<br />
being implemented to support the adoption<br />
of the merger of these revenue departments,<br />
which will ultimately simplify the whole<br />
tax system and provide a better service to<br />
the businesses and public in general. These<br />
measures consist, amongst other initiatives,<br />
of a consolidated Commissioner for Revenue<br />
website, a one-stop-shop, a joint enforcement<br />
unit, a consolidated debt collection, and a call<br />
centre. <strong>MBR</strong><br />
The results of this analysis are comprehensively<br />
presented in the report in caption. This report, in<br />
its entirety, may be accessed through the NAO<br />
website www.nao.gov.mt, as well as on the NAO<br />
Facebook page www.facebook.com/NAOMalta.<br />
Credit: The national audit office<br />
www.maltabusinessreview.net<br />
57
Malta Business Review<br />
NEWSMAKERS<br />
Courtesy: DOI - Omar Camilleri<br />
Courtesy: DOI - Omar Camilleri<br />
New €15 million investment in<br />
the pharmaceutical industry<br />
CETIC Pharmaceutical Ltd has chosen Malta<br />
as the location for expanding its operations in<br />
Europe. Minister for the Economy, Investment<br />
and Small Businesses Chris Cardona<br />
announced that the total investment of this<br />
project will amount to €15 million over a 3-year<br />
period, and will create over 60 new jobs.<br />
Minister Cardona stated that Malta’s economy<br />
has maintained its positive momentum,<br />
registering an impressive growth of 7.2%<br />
when compared to the corresponding period<br />
in the previous year. Malta has a strong record<br />
of good quality and regulatory excellence<br />
in the pharmaceutical industry. The sector<br />
contributes to 5.2% of the total full-time<br />
employment in the manufacturing sector<br />
and has generated more than €200 million in<br />
exports during the first months of 2017.<br />
During the signing of a letter of intent between<br />
Malta Enterprise and CETIC Pharmaceutical<br />
Ltd it was agreed that the company will be set<br />
up in Malta to manufacture pharmaceutical<br />
products. The plant will also include packaging<br />
facilities for these products.<br />
Minister Cardona concluded by saying that this<br />
project will add to foreign direct investment<br />
in Malta, hailing from all over the world, and<br />
once again confirms the positive outlook and<br />
discerning optimism that investors have in<br />
relation to Malta’s economy and future. <strong>MBR</strong><br />
Credit: The ministry for the economy, investment<br />
and small businesses<br />
Fiscal surplus reaches €85 million in<br />
the first eleven months<br />
The surplus in the consolidated fund balance<br />
rose to €85 million in the first eleven months<br />
of this year. According to the latest NSO<br />
release, this represents an improvement of<br />
€145 million, turning a deficit of €60 million in<br />
the period January to November of last year<br />
to a surplus this year.<br />
Minister for Finance Edward Scicluna<br />
comments, “We have continued to register<br />
consistent improvements in the consolidated<br />
fund balance over an already successful year<br />
while our fiscal performance remains better<br />
than projections. Thus, I am confident that<br />
we will attain a surplus in accrual terms for<br />
Courtesy: DOI - Jason Borg<br />
From left to right: Malta’s Ambassador to Israel, Cecilia Attard-Pirotta; Mrs<br />
Melanie Abela, Minister’s spouse; Minister for Foreign Affairs and Trade<br />
Promotion, Carmelo Abela; and Israeli Ambassador to Malta, Eyal Sela during the<br />
wreath-laying ceremony at the Yad Vashem.<br />
the second consecutive year”.<br />
The consistent improvement in the<br />
consolidated fund balance was the result of<br />
an increase in revenue of €421 million or 12.8<br />
per cent which outweighed the contained<br />
increase in total expenditure of €277 million<br />
or 8.3 per cent. The contained increase in<br />
government expenditure came at no expense<br />
to investment since capital expenditure still<br />
increased during the same period.<br />
Minister for Finance Edward Scicluna is<br />
pleased to note that all tax revenue categories<br />
continued to record remarkable increases with<br />
the highest increases recorded in revenue from<br />
income tax and VAT. The increase in both the<br />
direct and indirect tax revenues reflect the<br />
strong growth in jobs, take-home pay, and<br />
private consumption.<br />
These developments continued to have a<br />
positive impact on debt developments as gross<br />
debt decreased by €123 million in November<br />
of this year, over the same month last year. As<br />
a result, the interest component of public debt<br />
servicing costs declined to €197 million, down<br />
from €206 million recorded last year. <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
Foreign Minister in talks with<br />
Israeli Prime Minister in Tel Aviv<br />
Minister for Foreign Affairs and Trade Promotion,<br />
Carmelo Abela, exchanged views with Israeli<br />
Prime Minister and Minister of Foreign Affairs,<br />
Benjamin Netanyahu, in Tel Aviv, Israel. The<br />
agenda of the meeting included bilateral and<br />
multilateral relations, as well as the state of<br />
play with regard to peace and security in the<br />
Mediterranean and in the Middle East. Minister<br />
Abela was in Israel on an official visit.<br />
“Malta is pleased with the development of<br />
bilateral relations with Israel over the past years,”<br />
Minister Abela told Prime Minister Netanyahu.<br />
“Our bilateral relations are stronger than<br />
ever, particularly at a cultural and commercial<br />
level, and we look forward to building on this<br />
momentum over the coming months to further<br />
strengthen our ties. Our intention is to also<br />
consolidate the political momentum towards an<br />
ever-closer partnership. More broadly, this visit<br />
is also opportune considering developments in<br />
the region, in relation to which we view Israel<br />
as an important regional ally and anticipate<br />
constructive discussions in this regard.”<br />
Minister Abela reaffirmed Malta’s commitment<br />
to a two-State solution, pointing out that, in<br />
this regard, Malta maintains that the future<br />
status of Jerusalem must be mutually agreed<br />
upon through meaningful peace negotiations<br />
between Israel and Palestine.<br />
In Israel, the Foreign Minister also held talks<br />
with Michael Oren, Deputy Minister in the<br />
Israeli Prime Minister’s Office; Tzipi Livni,<br />
former Opposition Leader and former Foreign<br />
Minister, and currently Head of the HaTnuah<br />
political party; and Fernando Gentilini, the EU<br />
Special Representative to the Middle East Peace<br />
Process.<br />
Furthermore, the Minister visited the Yad<br />
Vashem, Israel’s official memorial to the victims of<br />
the Holocaust, where he laid a wreath on behalf<br />
of the Government and the people of Malta.<br />
While in Jerusalem, he also had the occasion to<br />
meet with members of the Maltese community<br />
in the Holy Land. During his official visit to Israel,<br />
the Minister was accompanied by Malta’s<br />
Ambassador to Israel, Cecilia Attard-Pirotta. <strong>MBR</strong><br />
Credit: The ministry for foreign affairs and<br />
trade promotion<br />
Israeli Prime Minister and Minister of Foreign Affairs, Benjamin<br />
Netanyahu, welcoming Minister Carmelo Abela in Tel Aviv, as Israel’s<br />
Ambassador to Malta, Eyal Sela, looks on.<br />
A Staggering 29% Drop in Exports<br />
According to data on international trade<br />
published today by the National Statistics Office,<br />
import and export of goods have declined<br />
sharply during the month of November 2017<br />
and during the first eleven months of 2017.<br />
In the period January to November 2017, imports<br />
decreased by 8% while exports of goods (net of<br />
fuel) dropped by a staggering 29% when compared<br />
to the corresponding period in the previous year.<br />
International trade statistics are one of the most<br />
important indicators for the manufacturing<br />
sector. Six out of the ten main production sectors<br />
exported less in 2017 than they did in 2016. Two<br />
sectors saw no change year-on-year while only<br />
two sectors out of ten saw an increase in the<br />
level of exports between 2016 and 2017.<br />
The government, despite repeated calls from<br />
the Opposition and from the Chamber of<br />
Commerce and the Employers Association,<br />
failed to take concrete action to strengthen<br />
the competitiveness of Malta’s manufacturing<br />
sector. Government is refusing to implement<br />
a number of recommendations put forward,<br />
including the proposals to lower energy tariffs<br />
and lower the price of fuel.<br />
Labour’s pledge to prioritise the manufacturing<br />
sector fell on the wayside along with the<br />
promise of good governance, transparency and<br />
accountability.<br />
<strong>MBR</strong><br />
Credit: PN Media Communications<br />
58
Tel. : : +356 79798282, e-mail : : info@simonestates.com<br />
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Exceptional Clients. Exceptional Service.<br />
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