BusinessDay 06 Feb 2018
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BUSINESS DAY<br />
Quick-Takes<br />
a different look at business &market news<br />
NEWS YOU CAN TRUST I TUESDAY <strong>06</strong> FEBRUARY <strong>2018</strong><br />
C002D5556<br />
NAICOM under pressure to de-license<br />
non performing companies<br />
Notable consumers<br />
of insurance,<br />
as<br />
well as other<br />
concerned stakeholders<br />
who think image and<br />
reputation of the insurance<br />
industry should be<br />
protected, are asking on<br />
the National Insurance<br />
Commission (NAICOM)<br />
to de-license non-performing<br />
insurance companies.<br />
They believe that any<br />
insurance company that<br />
cannot be able to pay<br />
claims as and when due<br />
should not be allowed<br />
to remain in business.<br />
Hence, the expect NAI-<br />
COM to close its eyes and<br />
hit the nail on the head.<br />
But is NAICOM ready<br />
for burial of any dead<br />
company now?, the answer<br />
is NO!. As a top<br />
executive put’s it “Cost of<br />
Burial” for an insurance<br />
company is far higher<br />
than cost of curing the<br />
sickness. This is because<br />
of the uniqueness of insurance<br />
business, being<br />
a long termcontract with<br />
client’s risks for the long<br />
haul.<br />
Rather than come with<br />
a harsh pronouncement,<br />
NAICOM has through<br />
its Customer Complaint<br />
Bureau ensured that all<br />
established claims in<br />
the insurance industry<br />
are paid, and this has<br />
recorded good result.<br />
Meanwhile, NAICOM<br />
has called on insurance<br />
consumers with genuine<br />
unsettled claims problems<br />
to channel their<br />
grievances through its<br />
Complaint Bureau Unit<br />
(CBU).<br />
The Commission also<br />
said the Bureau has been<br />
upgraded and is now<br />
headed by a Deputy Director<br />
in the commission.<br />
The Commission had<br />
signaled the issue of<br />
effective and efficient<br />
service delivery to consumers<br />
as a key priority<br />
with its establishment<br />
of the Unit to deal with<br />
complains from members<br />
of the public against<br />
any insurance operator<br />
that fails to pay genuine<br />
claims.<br />
Many aggrieved consumers<br />
have continued<br />
to access this desk to<br />
register their complaints<br />
with, the Commission<br />
said, advising consumers<br />
to take advantage of<br />
this desk and report your<br />
challenges to us and I<br />
assure you that any company<br />
found in default<br />
shall be compelled to do<br />
the needful,”<br />
Besides that, it is on<br />
continuous monitoring<br />
of the state of affairs of all<br />
the companies, particularly<br />
those with liquidity<br />
issues to ensure that<br />
shareholders fund is not<br />
eroded.<br />
Examining capacity utilisation<br />
in manufacturing sector<br />
Capacity utilisation<br />
measures<br />
the rate<br />
or extent to<br />
which the<br />
productive capacity of a<br />
factory or plant is utilised.<br />
According to Business<br />
Dictionary, capacity utilisation<br />
is expressed usually<br />
as a percentage and<br />
is computed by dividing<br />
the total capacity with the<br />
portion being utilised.<br />
In simple terms, if the<br />
capacity utilisation of a<br />
firm is 30 percent, the<br />
firm is not utilising 70<br />
percent of its installed<br />
capacity.<br />
Capacity utilisation<br />
is not limited to firms<br />
but is also extended to a<br />
country. If the resources<br />
of a country are underutilised,<br />
there are chances<br />
that its capacity utilisation<br />
will be low.Trading<br />
Economics calculated the<br />
capacity utilisation of Nigeria<br />
in the first quarter of<br />
2017 and arrived at 48.50<br />
that a lot of installed capacity<br />
is under-utilised in<br />
the sector.<br />
Factors lowering the<br />
capacities of Nigerian<br />
manufacturers are poor<br />
power supply, lack of raw<br />
materials due to cost of<br />
foreign exchange, high<br />
taxation, unfavourable<br />
policies and poor patronage.<br />
Government’s efforts<br />
at stabilising the foreign<br />
exchange market in<br />
the late first half of last<br />
year did a lot of magic<br />
in raising the capacity<br />
utilisation in the sector.<br />
By introducing the Investors<br />
and Exporters (I &E)<br />
windows, many manufacturers<br />
were able to access<br />
greenback with which to<br />
import inputs. Government<br />
has also mandated<br />
ministries, departments<br />
and agencies (MDAs) to<br />
ensure that 40 percent of<br />
local products are patronised<br />
during bids. This is a<br />
sure way of raising capac-<br />
Konga’s sale to ignite ecommerce fireworks<br />
FRANK ELEANYA<br />
Nigeria e-commerce<br />
space<br />
is poised for<br />
competitive<br />
fireworks as a result of<br />
the sale of Konga to Zinox<br />
Group, an integrated information<br />
and communication<br />
technology firm<br />
and the owners of Yudala,<br />
another promising platform.<br />
Details of the deal<br />
which broke on Saturday,<br />
3 January, show that<br />
Zinox Group which now<br />
holds 99 percent equity<br />
would assume ownership<br />
of the e-commerce<br />
platform Konga.com;<br />
KOS-Express, the logistics<br />
arm of the business; and<br />
KongaPay, the company’s<br />
integrated mobile money<br />
payment channel with<br />
over 100,000 subscribers.<br />
Surprisingly, Gideon<br />
Ayogu, corporate communications<br />
manager,<br />
Zinox Group told <strong>BusinessDay</strong><br />
that the new<br />
owners have no plans to<br />
marry Yudala and Konga<br />
into a new platform. Konga,<br />
which was launched<br />
in 2012, will remain as a<br />
separate entity from Yudala<br />
but there are plans<br />
to expand to other African<br />
capitals.<br />
A decision not to marry<br />
the two platforms may<br />
come as a surprise to<br />
some analysts who predicted<br />
its imminence.<br />
To be sure, the search<br />
for a buyer has been on<br />
for quite some time. In<br />
fact, Zinox completed<br />
negotiations after months<br />
of back-and-forth with<br />
foreign investors Naspers<br />
and AB Kinnevik.<br />
Konga under CEO<br />
Shola Adekoya, began to<br />
show symptoms of a company<br />
undergoing seri-<br />
ous financial stress when<br />
in November 30, 2017 it<br />
sacked over 300 members<br />
of staff – around 60 percent<br />
of its total workforce.<br />
Prior to this event, the<br />
company had in January,<br />
2016 announced that its<br />
then CEO Sim Shagaya was<br />
stepping down. Two weeks<br />
later, the company sacked<br />
10 percent of its staff.<br />
After the sack of 300<br />
staff in 2017, the company<br />
told its customers in <strong>2018</strong><br />
that it was ending its payon-delivery<br />
(POD) model.<br />
“The reason Konga<br />
pivoted from POD was<br />
because Fedex and UPS<br />
pulled the plug on delivery<br />
as the return rate was<br />
too high,” a source close<br />
to the Zinox deal told<br />
<strong>BusinessDay</strong>.<br />
In an article posted on<br />
Medium on 2 <strong>Feb</strong>ruary<br />
<strong>2018</strong>, Shola Adekoya disclosed<br />
that the return rate<br />
was as high as 25 percent;<br />
however, ending it has<br />
reduced the number to<br />
1.9 percent.<br />
A marriage between<br />
Yudala and Konga, according<br />
to some analysts,<br />
could put Zinox on the<br />
right footing to compete<br />
favourably with Jumia,<br />
the number one e-commerce<br />
platform in Africa.<br />
But, the Zinox Group has<br />
said it is not happening.<br />
One thing though the<br />
market can expect is that<br />
Konga is not just competing<br />
in Nigeria alone anymore<br />
but will take Jumia<br />
on the African level too.<br />
The market will win and<br />
the consumers most of all<br />
will win.<br />
“Yudala has been<br />
mostly hype and no substance.<br />
Those who play<br />
within the switches see<br />
minimal transactions,”<br />
the source told this writer.<br />
It could explain why no<br />
marriage is taking place.<br />
percent, from 48.50 percent<br />
in the fourth quarter<br />
of 2016. South Africa’s<br />
was above 75 percent<br />
within the period. While<br />
this may be debatable,<br />
the fact remains that a lot<br />
of potential is Nigeria is<br />
lying fallow.<br />
It is often appropriate<br />
to measure the capacity<br />
utilisation of productive<br />
activities like manufacturing.<br />
Capacity utilisation in<br />
Nigeria’s manufacturing<br />
sector moved up from<br />
44.3 percent in the first<br />
half of 2016 to 55 percent<br />
in the same period of<br />
2017, according to data<br />
from the Manufacturers<br />
Association of Nigeria<br />
(MAN).<br />
Though this may seem<br />
a progress, it still shows<br />
ity if it isimplemented.<br />
However, government<br />
and DisCos have no solution<br />
to poor power supply<br />
in the country. Power<br />
has a stronger impact on<br />
capacity utilisation than<br />
many factors. Without<br />
energy, production does<br />
not take place and installed<br />
capacity remains<br />
un-utilised.<br />
To increase capacity<br />
utilisation metric, analysts<br />
call on the DisCos<br />
to increase power supply<br />
to industrial zones, and<br />
manufacturers to begin<br />
to expand the activities of<br />
MAN Power Development<br />
Company to clusters that<br />
are spending fortunes on<br />
energy, including those in<br />
the South-East, Kano, Kaduna,<br />
Rivers, and Ondo/<br />
Ekiti/Oyo, among others.<br />
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