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BusinessDay 06 Feb 2018

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BUSINESS DAY<br />

Quick-Takes<br />

a different look at business &market news<br />

NEWS YOU CAN TRUST I TUESDAY <strong>06</strong> FEBRUARY <strong>2018</strong><br />

C002D5556<br />

NAICOM under pressure to de-license<br />

non performing companies<br />

Notable consumers<br />

of insurance,<br />

as<br />

well as other<br />

concerned stakeholders<br />

who think image and<br />

reputation of the insurance<br />

industry should be<br />

protected, are asking on<br />

the National Insurance<br />

Commission (NAICOM)<br />

to de-license non-performing<br />

insurance companies.<br />

They believe that any<br />

insurance company that<br />

cannot be able to pay<br />

claims as and when due<br />

should not be allowed<br />

to remain in business.<br />

Hence, the expect NAI-<br />

COM to close its eyes and<br />

hit the nail on the head.<br />

But is NAICOM ready<br />

for burial of any dead<br />

company now?, the answer<br />

is NO!. As a top<br />

executive put’s it “Cost of<br />

Burial” for an insurance<br />

company is far higher<br />

than cost of curing the<br />

sickness. This is because<br />

of the uniqueness of insurance<br />

business, being<br />

a long termcontract with<br />

client’s risks for the long<br />

haul.<br />

Rather than come with<br />

a harsh pronouncement,<br />

NAICOM has through<br />

its Customer Complaint<br />

Bureau ensured that all<br />

established claims in<br />

the insurance industry<br />

are paid, and this has<br />

recorded good result.<br />

Meanwhile, NAICOM<br />

has called on insurance<br />

consumers with genuine<br />

unsettled claims problems<br />

to channel their<br />

grievances through its<br />

Complaint Bureau Unit<br />

(CBU).<br />

The Commission also<br />

said the Bureau has been<br />

upgraded and is now<br />

headed by a Deputy Director<br />

in the commission.<br />

The Commission had<br />

signaled the issue of<br />

effective and efficient<br />

service delivery to consumers<br />

as a key priority<br />

with its establishment<br />

of the Unit to deal with<br />

complains from members<br />

of the public against<br />

any insurance operator<br />

that fails to pay genuine<br />

claims.<br />

Many aggrieved consumers<br />

have continued<br />

to access this desk to<br />

register their complaints<br />

with, the Commission<br />

said, advising consumers<br />

to take advantage of<br />

this desk and report your<br />

challenges to us and I<br />

assure you that any company<br />

found in default<br />

shall be compelled to do<br />

the needful,”<br />

Besides that, it is on<br />

continuous monitoring<br />

of the state of affairs of all<br />

the companies, particularly<br />

those with liquidity<br />

issues to ensure that<br />

shareholders fund is not<br />

eroded.<br />

Examining capacity utilisation<br />

in manufacturing sector<br />

Capacity utilisation<br />

measures<br />

the rate<br />

or extent to<br />

which the<br />

productive capacity of a<br />

factory or plant is utilised.<br />

According to Business<br />

Dictionary, capacity utilisation<br />

is expressed usually<br />

as a percentage and<br />

is computed by dividing<br />

the total capacity with the<br />

portion being utilised.<br />

In simple terms, if the<br />

capacity utilisation of a<br />

firm is 30 percent, the<br />

firm is not utilising 70<br />

percent of its installed<br />

capacity.<br />

Capacity utilisation<br />

is not limited to firms<br />

but is also extended to a<br />

country. If the resources<br />

of a country are underutilised,<br />

there are chances<br />

that its capacity utilisation<br />

will be low.Trading<br />

Economics calculated the<br />

capacity utilisation of Nigeria<br />

in the first quarter of<br />

2017 and arrived at 48.50<br />

that a lot of installed capacity<br />

is under-utilised in<br />

the sector.<br />

Factors lowering the<br />

capacities of Nigerian<br />

manufacturers are poor<br />

power supply, lack of raw<br />

materials due to cost of<br />

foreign exchange, high<br />

taxation, unfavourable<br />

policies and poor patronage.<br />

Government’s efforts<br />

at stabilising the foreign<br />

exchange market in<br />

the late first half of last<br />

year did a lot of magic<br />

in raising the capacity<br />

utilisation in the sector.<br />

By introducing the Investors<br />

and Exporters (I &E)<br />

windows, many manufacturers<br />

were able to access<br />

greenback with which to<br />

import inputs. Government<br />

has also mandated<br />

ministries, departments<br />

and agencies (MDAs) to<br />

ensure that 40 percent of<br />

local products are patronised<br />

during bids. This is a<br />

sure way of raising capac-<br />

Konga’s sale to ignite ecommerce fireworks<br />

FRANK ELEANYA<br />

Nigeria e-commerce<br />

space<br />

is poised for<br />

competitive<br />

fireworks as a result of<br />

the sale of Konga to Zinox<br />

Group, an integrated information<br />

and communication<br />

technology firm<br />

and the owners of Yudala,<br />

another promising platform.<br />

Details of the deal<br />

which broke on Saturday,<br />

3 January, show that<br />

Zinox Group which now<br />

holds 99 percent equity<br />

would assume ownership<br />

of the e-commerce<br />

platform Konga.com;<br />

KOS-Express, the logistics<br />

arm of the business; and<br />

KongaPay, the company’s<br />

integrated mobile money<br />

payment channel with<br />

over 100,000 subscribers.<br />

Surprisingly, Gideon<br />

Ayogu, corporate communications<br />

manager,<br />

Zinox Group told <strong>BusinessDay</strong><br />

that the new<br />

owners have no plans to<br />

marry Yudala and Konga<br />

into a new platform. Konga,<br />

which was launched<br />

in 2012, will remain as a<br />

separate entity from Yudala<br />

but there are plans<br />

to expand to other African<br />

capitals.<br />

A decision not to marry<br />

the two platforms may<br />

come as a surprise to<br />

some analysts who predicted<br />

its imminence.<br />

To be sure, the search<br />

for a buyer has been on<br />

for quite some time. In<br />

fact, Zinox completed<br />

negotiations after months<br />

of back-and-forth with<br />

foreign investors Naspers<br />

and AB Kinnevik.<br />

Konga under CEO<br />

Shola Adekoya, began to<br />

show symptoms of a company<br />

undergoing seri-<br />

ous financial stress when<br />

in November 30, 2017 it<br />

sacked over 300 members<br />

of staff – around 60 percent<br />

of its total workforce.<br />

Prior to this event, the<br />

company had in January,<br />

2016 announced that its<br />

then CEO Sim Shagaya was<br />

stepping down. Two weeks<br />

later, the company sacked<br />

10 percent of its staff.<br />

After the sack of 300<br />

staff in 2017, the company<br />

told its customers in <strong>2018</strong><br />

that it was ending its payon-delivery<br />

(POD) model.<br />

“The reason Konga<br />

pivoted from POD was<br />

because Fedex and UPS<br />

pulled the plug on delivery<br />

as the return rate was<br />

too high,” a source close<br />

to the Zinox deal told<br />

<strong>BusinessDay</strong>.<br />

In an article posted on<br />

Medium on 2 <strong>Feb</strong>ruary<br />

<strong>2018</strong>, Shola Adekoya disclosed<br />

that the return rate<br />

was as high as 25 percent;<br />

however, ending it has<br />

reduced the number to<br />

1.9 percent.<br />

A marriage between<br />

Yudala and Konga, according<br />

to some analysts,<br />

could put Zinox on the<br />

right footing to compete<br />

favourably with Jumia,<br />

the number one e-commerce<br />

platform in Africa.<br />

But, the Zinox Group has<br />

said it is not happening.<br />

One thing though the<br />

market can expect is that<br />

Konga is not just competing<br />

in Nigeria alone anymore<br />

but will take Jumia<br />

on the African level too.<br />

The market will win and<br />

the consumers most of all<br />

will win.<br />

“Yudala has been<br />

mostly hype and no substance.<br />

Those who play<br />

within the switches see<br />

minimal transactions,”<br />

the source told this writer.<br />

It could explain why no<br />

marriage is taking place.<br />

percent, from 48.50 percent<br />

in the fourth quarter<br />

of 2016. South Africa’s<br />

was above 75 percent<br />

within the period. While<br />

this may be debatable,<br />

the fact remains that a lot<br />

of potential is Nigeria is<br />

lying fallow.<br />

It is often appropriate<br />

to measure the capacity<br />

utilisation of productive<br />

activities like manufacturing.<br />

Capacity utilisation in<br />

Nigeria’s manufacturing<br />

sector moved up from<br />

44.3 percent in the first<br />

half of 2016 to 55 percent<br />

in the same period of<br />

2017, according to data<br />

from the Manufacturers<br />

Association of Nigeria<br />

(MAN).<br />

Though this may seem<br />

a progress, it still shows<br />

ity if it isimplemented.<br />

However, government<br />

and DisCos have no solution<br />

to poor power supply<br />

in the country. Power<br />

has a stronger impact on<br />

capacity utilisation than<br />

many factors. Without<br />

energy, production does<br />

not take place and installed<br />

capacity remains<br />

un-utilised.<br />

To increase capacity<br />

utilisation metric, analysts<br />

call on the DisCos<br />

to increase power supply<br />

to industrial zones, and<br />

manufacturers to begin<br />

to expand the activities of<br />

MAN Power Development<br />

Company to clusters that<br />

are spending fortunes on<br />

energy, including those in<br />

the South-East, Kano, Kaduna,<br />

Rivers, and Ondo/<br />

Ekiti/Oyo, among others.<br />

Published by BusinessDAY Media Ltd., The Brook, 6 Point Road, GRA, Apapa, Lagos. Ghana Office: Business Day Ghana Ltd; ABC Junction, near Guinness Ghana Limited, Achimota – Accra, Ghana.<br />

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Editor: Anthony Osae-Brown. All correspondence to BusinessDAY Media Ltd., Box 1002, Festac Lagos. ISSN 1595 - 8590.

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