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WSPM-SEW Programs Services Booklet DIGITAL

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PROGRAMS &<br />

SERVICES


TABLE OF CONTENTS<br />

SE Works & WorkSource Portland Metro SE..........................................2<br />

PROGRAMS<br />

Connect To Work Experience (WEX)......................................................3<br />

Connect To Work....................................................................................3<br />

Dahl Youth Education Center (GED).......................................................3<br />

Experience Works...................................................................................3<br />

Multnomah County Justice Reinvestment Program.......................................4<br />

NewStart Reentry Resource Center........................................................4<br />

NextGen Youth Program........................................................................4<br />

Pre-Release Exit Program Washington County......................................5<br />

Prisoner Reentry Employment Program (PREP)......................................5<br />

Professional Immigrant Certification Program (PICP).............................5<br />

Reentry Enhancement Coordination Program........................................6<br />

Rethinking Job Search............................................................................6<br />

Youth Career Connections......................................................................6<br />

SERVICES<br />

Department of Human <strong>Services</strong> – Self-Sufficiency Program...................7<br />

Department of Human <strong>Services</strong> – Vocational Rehabilitation (VR)...........7<br />

Discover Your Road to Success..............................................................7<br />

Drop-In Job Search Assistance...............................................................7<br />

Drop-In Resume.....................................................................................7<br />

Exploratory Team Oregon Employment Department............................8<br />

Goodwill.................................................................................................8<br />

Manufacturing Workforce Liaison...........................................................8<br />

National Career Readiness Certificate (NCRC).......................................9<br />

Oregon Health Insurance Exchange Enrollment....................................9<br />

Resumes for Job Seekers with a Criminal Background..........................9<br />

Talent Link...............................................................................................9<br />

WorkForce Neighborhood Navigator..................................................10<br />

WorkSource Advising...........................................................................10<br />

Veteran’s <strong>Services</strong>.................................................................................11<br />

TRAINING<br />

Bankwork$............................................................................................12<br />

Health Careers NW...............................................................................12<br />

Job Corps.............................................................................................13<br />

Reboot NW...........................................................................................13<br />

TechRise PDX........................................................................................13<br />

Train Oregon........................................................................................14<br />

1


SE Works &<br />

WorkSource Portland Metro-SE<br />

MISSION<br />

SE Works’ mission is to strengthen the economic health and well-being<br />

of our diverse Portland community by facilitating successful connections<br />

between job seekers and employers.<br />

EQUITY STATEMENT<br />

SE Works’ Board, management and staff take pride in being culturally<br />

and linguistically responsive and strive to constantly review and adapt<br />

our agency policies, practices, service delivery and staff training to<br />

enhance the quality of service. SE Work’s staff respond respectfully to<br />

people of all ages, cultures, languages, races, ethnic backgrounds and<br />

other factors in a manner that recognizes, affirms and values their worth<br />

and protects and preserves the dignity of each individual. Staff reflect<br />

this in their words, interactions and in the agency culture.<br />

The Board and Staff of SE Works understand the issues related to<br />

poverty, opportunity, choice and attachment and recognize their<br />

role in power and the privilege inherent in their positions. SE Works<br />

continuously trains staff and partner staff on issues of poverty,<br />

compassionate seeing, trauma, cultural competence and responsivity,<br />

and conducts annual staff retreats to examine assumptions, values,<br />

beliefs, stereotypes and biases and assess how these affect our services<br />

and influence relationships and interactions with customers<br />

HISTORY<br />

Founded in 1997, SE Works is a registered 501(c) 3 workforce<br />

development agency with an extensive history of successfully<br />

connecting employers to skilled applicants. As part of WorkSource<br />

Oregon, the State’s public workforce system, we are here to help you<br />

get a job, increase your skills, and explore training options.<br />

2


Connect To Work Experience (WEX)*<br />

Program Description: WEX provides customized work experience<br />

opportunities to job seekers referred by their Aligned Parter Network<br />

Career Coach. A work experience is a paid internship of 240 hours where<br />

SE Works acts as the employer of record.<br />

Aligned partner/case manager referral required.<br />

Connect To Work*<br />

Program Description: Provides short term job placement assistance for<br />

job seekers with a prior criminal background. Customers are enrolled<br />

based on ability to follow through on program expectations. Once<br />

employed, customers are provided 90 days of job retention services.<br />

Customers are strongly encouraged to start attending Discover Your<br />

Road to Success Workshop while waiting for their Connect to Work<br />

Orientation.<br />

Dahl Youth Education Center (GED)<br />

Program Description: Provides academic and career development<br />

services for youth aged 16 – 21.<br />

Students can study to take the GED, recover credit, earn original credit<br />

and prepare for transition to post-secondary education and/or career<br />

training. Not an appropriate referral for high school graduates.<br />

Experience Works<br />

PROGRAMS<br />

Program Description: Provides coaching and paid training to job<br />

seekers that are 55 years of age and over. Job seekers must meet<br />

specific income requirements. Priority services to Veterans, homeless<br />

(or at risk of becoming homeless), disabled, low literacy, and non-native<br />

English speakers.<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.<br />

3


Multnomah County Justice<br />

Reinvestment Program*<br />

Program Description: Provides case management to those recently<br />

released from incarceration for the purpose of securing training and<br />

employment.<br />

All clients must be referred by Multnomah County Parole and<br />

Probation. No outside referrals.<br />

Job seekers must be enrolled in WorkSource and have completed WIOA<br />

documentation prior to enrollment. Job seekers may request assistance<br />

from the Skills Team in obtaining I-9 documentation.<br />

NewStart Reentry Resource Center<br />

Program Description: Provides employment placement, case<br />

management, community referrals and support services to customers<br />

following incarceration from State or Local Jails in Multnomah County<br />

within the last two years.<br />

Support services offered are: assistance with obtaining an ID, navigating<br />

community resources for housing, health, treatment, family reunification,<br />

disability services, housing referrals, and emergency vouchers.<br />

Customers have access to phone, email, fax, internet and mailbox.<br />

Drop in appointments are welcome. All customers receiving services<br />

through New Start Reentry Resource Center will be registered through<br />

WorkSource Portland Metro.<br />

NextGen Youth Program<br />

Program Description: The NextGen Youth Program provides career<br />

coaching services for youth ages 16-24 with interests in careers and<br />

training in healthcare, information technology, manufacturing, or<br />

construction. Career Coaches from Portland Youth Builders (PYB),<br />

Immigrant and Refugee Community Organization (IRCO), and Impact<br />

NW, provide services 4 days per week on site.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

4<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.


Pre-Release Exit Program<br />

Washington County*<br />

Program Description: A pre and post release program located in<br />

the Washington County Jail focused on serving inmates who need<br />

individualized employment services 20-45 days prior to release &<br />

continue to provide post-release employment placement, credential<br />

attainment, referral and navigation through the WorkSource system, as<br />

well as follow up services.<br />

Must be an inmate of Washington County Jail and referred by<br />

Washington County Jail staff.<br />

Prisoner Reentry Employment<br />

Program (PREP)<br />

Program Description: Provides case management and career coaching<br />

to individuals who have prior criminal backgrounds so they can become<br />

employed.<br />

Assists customers in identifying and obtaining career track<br />

employment, as well as resources. Must live in Portland to qualify.<br />

Professional Immigrant Certification<br />

Program<br />

Program Description: This program is for immigrants or refugees with<br />

professional degrees or certificates from their country of origin seeking<br />

employment within their degree field.<br />

To qualify customers must: Live in Portland and have a professional<br />

degree/certificate from their country of origin.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.<br />

5


Reentry Enhancement Coordination<br />

Program<br />

Program Description: This program assists individuals released from<br />

prison to transition back into the community. Referrals are made by<br />

Multnomah County Justice Department. <strong>Services</strong> include employment<br />

placement, case management, vocational training, and retention<br />

services. Integrated Team includes DCJ, VOA, InAct, Bridges to Change,<br />

& Parole and Probation.<br />

All referrals are generated by Multnomah County Justice Department.<br />

Referred clients only.<br />

Rethinking Job Search*<br />

Program Description: A series of workshops that aims to address<br />

the emotional and social consequences of unemployment. Assists job<br />

seekers in reestablishing their confidence, motivation, and accountability<br />

while continuing to look for their next job.<br />

This class is an allowable UI job search activity.<br />

Eligibility Requirements: Current UI Claim<br />

Youth Career Connections<br />

Program Description: Works with youth ages 16 – 24 to assist in getting<br />

them engaged with WorkSource products and services – including<br />

connections to occupational skills training, GED resources, employment,<br />

workshops and job readiness training.<br />

Customers ages 18–24 must be registered with WorkSource. Youth ages<br />

16–17 do not have to be registered. Justice involved youth encouraged<br />

to apply.<br />

Walk-Ins encouraged.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

6<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.


Department of Human <strong>Services</strong> (DHS)<br />

– Self-Sufficiency Program<br />

Service Description: Provides job seekers with information about<br />

Supplemental Nutrition Assistance Program (SNAP) benefits. Job<br />

seekers can meet with a staff person on site to discuss program eligibility<br />

requirements and complete an application for benefits.<br />

Department of Human <strong>Services</strong> (DHS)<br />

– Vocational Rehabilitation (VR)<br />

Service Description: Provides job seekers with information about<br />

services offered through Vocational Rehabilitation. Job seekers can<br />

schedule time to meet with a VR Counselor on site if interested in<br />

exploring possible program eligibility.<br />

Discover Your Road to Success*<br />

Service Description: Provides job seekers with prior criminal<br />

backgrounds the tools needed to obtain employment in a changing and<br />

challenging job market. Customers are also provided current job leads.<br />

Drop-In Job Search Assistance<br />

Service Description: Provides registered customers with one-on-one<br />

job search assistance (e.g.: review of resumes, cover letters, etc.).<br />

Drop-In Resume<br />

SERVICES<br />

Service Description: Provides customers with one-on-one resume<br />

assistance.<br />

Attending a resume workshop prior to Drop-in resume is strongly<br />

preferred, but not required.<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.<br />

7


Exploratory Team<br />

Oregon Employment Department<br />

Service Description: Assist customers to navigate available WorkSource<br />

services, such as:<br />

• Career planning<br />

• Training services<br />

• Improvement of job search skills<br />

• Obtaining employment<br />

Customers pursuing Career and Training services will be guided<br />

through a basic registration and iMatchSkills and will receive assistance<br />

accessing:<br />

Career <strong>Services</strong>:<br />

• Job Search and Placement Assistance<br />

• Skill Validation and Career Counseling<br />

• Information on in-demand sectors and occupations<br />

Training <strong>Services</strong>:<br />

• Skill development workshops (resume, computer skills,<br />

interviewing, social media use and soft skills)<br />

• OJT, apprenticeships, and work based learning<br />

Goodwill<br />

Service Description: Goodwill provides job seekers with 1:1 job search<br />

services (including resume and interview assistance) and facilitates job<br />

clubs and workshops on site.<br />

Manufacturing Workforce Liaison<br />

Service Description: The Manufacturing Liaison is an employerfacing<br />

initiative designed to connect small to medium sized Portland<br />

manufacturers with middle-wage employment opportunities to qualified<br />

underemployed and unemployed Portland residents.<br />

This program does not provide client facing services or take referrals.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

8<br />

WorkSource is an equal opportunity employer/program. Auxiliary aids and services are available upon request to<br />

individuals with disabilities. To place a free relay call in Oregon dial 711.


National Career Readiness Certificate<br />

(NCRC)<br />

Service Description: The NCRC is a portable, high stakes test that<br />

measures skill level in Applied Math and Workplace Documents.<br />

Customers can earn a Bronze, Silver, Gold or Platinum certification that<br />

itemizes skills and abilities on the actual certification.<br />

It is preferred that customers complete the online Skills Review prior to<br />

signing up for the NCRC.<br />

Oregon Health Insurance Exchange<br />

Enrollment<br />

Service Description: Customers will be provided one-on-one assistance<br />

with a “Certified Assister” to accurately complete an application for the<br />

Oregon Health Plan.<br />

Resumes for Job Seekers with a Prior<br />

Criminal Background<br />

Service Description: A resume workshop for job seekers reentering<br />

the community after incarceration. This workshop provides an overview<br />

of how to write a resume, an overview of a cover letter, and hands-on<br />

experience on the computer.<br />

Talent Link*<br />

Service Description: Talent link job seekers have priority consideration<br />

for in demand jobs, receive one-on-one job search assistance/coaching<br />

and weekly job leads.<br />

Registered customers will complete the Talent Link tool kit and<br />

become certified in the following five elements:<br />

• Clear career objective<br />

• IMatchSkills profile is complete<br />

• Resume meets standards<br />

• Soft skills assessment<br />

• Interviewing skills<br />

Upon completing the customer is certified as “work ready”.<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.<br />

9


WorkForce Neighborhood Navigator<br />

Service Description: The Navigator is responsible for assisting<br />

unemployed and underemployed residents of the Jade District and the<br />

Division Midway Alliance to access services, training and employment<br />

opportunities.<br />

WorkSource Advising*<br />

Service Description:<br />

Provides customers with a variety of one-on-one services including:<br />

• Resource assistance<br />

• Access to support services<br />

• Access to training and scholarships<br />

• Employment skills review/assistance (i.e. resumes, cover<br />

letters, etc.)<br />

• Job Leads<br />

• Referrals to other appropriate WorkSourse programs and<br />

services<br />

Customers can access advising with staff on the Skills Team by<br />

appointment or during available Drop-in hours. It is recommended that<br />

job seekers schedule appointments for any services that may require<br />

more than 15 minutes of staff time.<br />

Some services require that WIOA documentation be completed to<br />

determine eligibility.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

10<br />

*Program is funded in whole or in part by the Department of Labor. WorkSource is an equal opportunity employer/program.<br />

Auxiliary aids and services are available upon request to individuals with disabilities. To place a free relay call in Oregon dial 711.


Veteran’s <strong>Services</strong><br />

Service Description: Veteran outreach case management services<br />

for harder-to-serve veterans (ex-offender, homeless, and/or lack of HS<br />

diploma or GED).<br />

<strong>Services</strong> include:<br />

• Developing job training opportunities<br />

• Job development<br />

• Discharge upgrades<br />

• Referrals to county veterans service officers for disability<br />

evaluation or re-evaluation<br />

• Referrals to VA hospitals for medical treatment, etc.<br />

Eligibility requirements:<br />

• Served on active duty for more than 180 days (not for training);<br />

OR<br />

• Discharged or released other than a dishonorable discharge;<br />

OR<br />

• MEDICALLY discharged regardless of the amount of Active Duty<br />

time;<br />

OR<br />

• Member of a National Guard or Reserve unit activated/<br />

federalized by presidential declaration and discharged or<br />

released other than a dishonorable discharge.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

WorkSource is an equal opportunity employer/program. Auxiliary aids and services are available upon<br />

request to individuals with disabilities. To place a free relay call in Oregon dial 711.<br />

11


BankWork$*<br />

TRAINING<br />

Program Description: Eight-week bank career training program<br />

targeting low income individuals facing multiple barriers. Four cohorts of<br />

25 participants are held per year. Job placement and retention services<br />

are provided upon completion.<br />

Customers must be:<br />

• 18+ years and registered with WorkSource<br />

• GED/HS Diploma<br />

• Basic computer skills and English fluency<br />

• Bondable with no felonies<br />

Health Careers NW**<br />

Program Description: Provides education and training to low-income<br />

individuals for high demand careers in health care.<br />

Program provides access to career coaching, Career Link, occupational<br />

skills training, basic skills upgrade (GED, ELL, and Core Skills Mastery),<br />

work experience, OJT, job development and job retention.<br />

Program entrance is determined by a random assignment.<br />

Registered customers must be:<br />

• Receiving SNAP, TANF or Medicaid at enrollment<br />

• 18+ , legal to work in the US<br />

• Reside within the City of Portland<br />

We will check criminal history that may prevent entry into occupation.<br />

Customers must attend an orientation and meeting with a Career Coach<br />

to determine eligibility and random assignment.<br />

Those not selected to participate have the opportunity to access similar<br />

<strong>WSPM</strong> services via the Skills Team.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

12<br />

*Program financed in whole or in part with funds provided by the U.S. Department of Labor.<br />

**Program financed in whole or in part with funds provided by the Department of Health and Human<strong>Services</strong>.<br />

WorkSource is an equal opportunity employer/program. Auxiliary aids and services are available upon request to<br />

individuals with disabilities. To place a free relay call in Oregon dial 711.


Job Corps<br />

Program Description: Job Corps is a free education and training<br />

program for youth 16-24 year old.<br />

Parpicipants can:<br />

• Earn a HS diploma or GED<br />

• Obtain career training<br />

• Job search assistance<br />

Reboot NW*<br />

Program Description: This program provides individualized career<br />

planning, training and job placement services for qualified job seekers<br />

in the areas of Advanced Manufacturing and Information Technology.<br />

Interested job seekers should go to www.rebootNW.org and apply<br />

online, or attend an Information Session.<br />

To qualify, registered customers must:<br />

• Laid off in the recent recession and have 6 consecutive months<br />

of unemployment; OR<br />

• Lost their primary job during the recession and have been under<br />

employed since then; OR<br />

• Currently an unemployed veteran (eligible spouses can also<br />

access assistance)<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

*Program financed in whole or in part with funds provided by the U.S. Department of Labor. WorkSource is an equal<br />

opportunity employer/program. Auxiliary aids and services are available upon request to<br />

individuals with disabilities. To place a free relay call in Oregon dial 711.<br />

13


TechRise PDX*<br />

Program Description: TechRise PDX provides training and services for<br />

young adults interested in careers in technology.<br />

Program benefits include coaching, accelerated training pathways,<br />

capstone projects, internships, apprenticeships, mentoring, job<br />

placement, networking and peer support.<br />

Eligibility requirements:<br />

• 18-29 years old and legal to work in the U.S.<br />

• High school diploma, GED, or equivalent<br />

• Interest and fit for a tech industry career<br />

• Willingness and availability to attend trainings in the Portland<br />

Metro area<br />

No prior experience in tech required.<br />

Train Oregon*<br />

Program Description: Train Oregon is a free online skill-building<br />

gateway that provides access to thousands of hours of career<br />

preparatory and training content.<br />

Interested customers should request access from WorkSource staff.<br />

Customers must take and complete one WorkSource+ course before<br />

signing up for Premium <strong>Services</strong>.<br />

For specific workshop and informational session times, please refer<br />

to the workshop calendar at www.seworks.org<br />

14<br />

*Program financed in whole or in part with funds provided by the U.S. Department of Labor. WorkSource is an equal<br />

opportunity employer/program. Auxiliary aids and services are available upon request to<br />

individuals with disabilities. To place a free relay call in Oregon dial 711.


Notes:


Notes:


7916 SE Foster Road, Suite 104 • Portland, OR 97206<br />

P: 503-772-2300 • www.seworks.org

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