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iNPR Frequently Asked Questions
Below we have answered some FAQ’s on Intelligent Number
Plate Recognition and how the new technology works.
Why was iNPR created?
ANPR was a great solution for parking management,
but has its limitations. iNPR was created with the
aim to make car park management more customer
focussed. Utilising cutting edge technology to help
clients manage parking spaces more effi ciently.
iNPR is an advanced parking management solution,
providing customer only parking, can pinpoint
unauthorised parking automatically and provides
in depth car park data reporting. iNPR supersedes
legacy ANPR technology.
How does your iNPR technology differ to the
current ANPR car park management solution?
With ANPR, the driver of a vehicle only has to adhere
to the published time duration limit of a car park.
Legacy ANPR technology cannot detect if they are a
genuine user and enter the intended facilities. iNPR
not only registers the vehicle registration and the entry/
exit times, but it also records to review and check if
the vehicles’ car passengers visit the store.
Can you give an example of how iNPR works?
Imagine a scenario where a vehicle parks in a car park
owned by Supermarket A but then walks off-site to
shop at Supermarket B before returning to their vehicle
and leaving the site. As long as the vehicle doesn’t
overstay the published time limits of the car park then
current ANPR technology cannot help Supermarket A
keep their car park spaces free for genuine customers,
and cannot prevent the competitions’ customers from
parking in their spaces. With iNPR, non-customer
usage can be identifi ed in car parks.
How can you prove that the customer has
not visited or entered the facility?
The iNPR system includes a video of the motorist from
the time they park and leave their vehicle until they go
directly off-site without visiting the facility. It also shows
the same in reverse when the car leaves the car park.
E.g. iNPR shows that the motorist has come from
off-site directly before they get back into their vehicle
and leave the car park.
But what happens if they walk off-site for
example, to get some money from a cash
machine before visiting the facility?
That’s exactly why our system checks where the
motorist goes when they park their car and also where
they have come from before re-entering the car and
leave the car park. By checking both directions we
can report if the motorist is a genuine user.
So as long as the motorist enters the facility
at some point they are deemed a ‘genuine user’
but using your scenario from before, would
‘Supermarket A’ be happy if their customers
first shopped at ‘Supermarket B’ before
entering their site?
That would depend on the site’s policy. iNPR
technology can be tailored to the site owners
requirements, whereby they can decide if they
consider any time off-site is unacceptable.
On most sites, we would recommend that as long
as the motorist has entered the site’s facility then no
parking charge notice should be issued, since we do
not follow them after they have left the car park and
cannot know their reason for being off-site.
From a retail point of view, What if someone
goes into the store but doesn’t make a purchase.
If they don’t have a receipt wouldn’t they be
deemed a non-customer?
Lots of people like to browse before making a
purchase at a later date. With iNPR technology we
have created our technology to consider a customer
to be someone who simply enters and then later
leaves a store.
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